Operation assistant jobs in Hammersmith, greater london

The Organisation

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.

We also manage other important public spaces, including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other public spaces are among the most visited attractions in the UK, with tens of millions of visits every year.

We are now looking for an Operations Assistant to join us on a full-time, permanent basis, working up to 40 hours per week including at least one weekend day per week.

The Benefits

• Salary of £28,808 per annum
• 26 days' annual leave plus public holidays, increasing to 29 days after three years’ service (pro rata)
• Pension scheme (3% employee contribution; up to 10% employer contribution)
• Private medical insurance and healthcare cash plan
• Employee assistance programme and access to mental health first aiders
• Learning and development opportunities
• Cycle to work scheme

This is a fantastic opportunity for a customer-focused individual to join our thriving organisation.

You’ll enjoy a role that puts you right at the heart of vibrant, outdoor venues, building confidence, customer service expertise, and operational skills in a fast-paced, public-facing environment where no two days feel the same.

Just as you support our lovely customers, we will support you with a welcoming team culture, ongoing learning opportunities, and the encouragement to grow your confidence and capabilities in a role where you’re truly valued.

So, if you’re looking for a role where people, place, and purpose come together, apply now and start your journey with The Royal Parks today!

The Role

As our Operations Assistant, you will support a seamless customer journey at the Hyde Park and The Regents Park Tennis venues, from arrival through to departure.

Acting as a first point of contact, you’ll engage with customers across our facilities, responding to enquiries, encouraging repeat bookings, and escalating complaints when needed, while consistently delivering a high standard of customer service.

You’ll also help maintain safe, well-managed venues by promoting positive customer behaviour, managing expectations around court usage, and supporting the procedures that keep day-to-day operations running smoothly.

Additionally, you will:

• Provide information about the surrounding park environment
• Process bookings for all visitors
• Handle tenders in line with financial policies
• Support the preparation of areas for activities and events
• Attend team briefings
• Follow safeguarding guidelines for children and adults at risk

About You

To be considered as an Operations Assistant, you will need:

• Excellent customer service skills and the ability to manage customers and resources to achieve smooth operations and a great customer experience
• Computer literacy, with the ability to use a variety of systems and MS Outlook, Word and basic Excel
• Excellent communication skills, along with the ability to effectively communicate with a range of audiences
• Organisation skills, with the ability to prioritise tasks simultaneously and perform effectively under pressure

We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.

Other organisations may call this role Customer Service Assistant, Leisure Assistant, Sports Facilities Assistant, Visitor Services Assistant, or Front of House Assistant.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be.

So, if you want to apply for the role of Operations Assistant, please apply via the button shown.

Axial spondyloarthritis (axSpA) is a painful, lifelong inflammatory condition affecting around 1 in  people. Despite this, awareness remains low and diagnosis is often delayed.

ASIF brings together 60 patient organisations across 48 countries to raise awareness, strengthen patient voices and improve understanding of axSpA globally. We are a small, fully remote team who care deeply about the work we do and about working supportively and collaboratively with one another.

We are now looking for an organised, proactive and thoughtful Project Co-ordinator/ Operations Assistant to help us deliver a major international online research study, while also supporting our wider activities.

This is an opportunity to be part of something meaningful - research that will help shape advocacy, awareness and understanding for people living with inflammatory arthritis around the world.

The Role

Your time will be split approximately:

• 70–80% supporting an ambitious international research project·
• 20–30% supporting ASIF’s wider operations

You will work closely with our Project Manager, international member organisations and scientific partners to support all stages of the study, from set-up and ethics submissions through to recruitment, reporting and sharing findings globally.

Alongside this, you’ll help with events, communications and general organisational support, because in a small team, we all contribute where needed.

About You

We’re looking for someone who:

• Has experience supporting research projects (ideally in healthcare or epidemiology)
• Is highly organised and comfortable managing detailed documentation
• Communicates clearly and confidently in English         
• Is proactive, reliable and solutions-focused
• Is comfortable working remotely and independently
• Enjoys collaborating with people from different countries and cultures
• Understands what it means to work in a small organisation; flexible, supportive and hands-on

Most importantly, you’ll be someone who takes pride in doing careful, thoughtful work that contributes to real-world impact.

Key Information
Location: Fully remote (preferably within 2 hours of GMT)
Salary: £35,000–£40,000 per annum
Hours: 37.5 per week (flexible working)
Contract: 18 months (extension subject to funding)
Closing date: 11 March 2026
Interviews: First interviews, 18/19 March (online)

About Us 

The Good Ancestor Movement is a UK-based advisory and consultancy firm supporting individuals and organisations to redistribute wealth in ways that are reparative, regenerative and aligned with their deepest values. We work with wealth holders to challenge traditional models of accumulation and tax avoidance, and instead imagine futures where wealth actively contributes to social equity, economic justice, and ecological resilience.

We support clients to shift from extractive to regenerative practices, helping them translate their values into meaningful action through redistribution, reparations, and investment aligned with justice. 

Our programmes, like Reimagining Wealth, invite individuals to understand the wider impacts of their capital and take intentional steps toward responsible stewardship.

Good Ancestor Movement’s consultancy work includes strategy design, values-aligned redistribution planning, and building tools and systems that support collective accountability and transformative impact. We are committed to building a regenerative economy where wealth is mobilised in service of repair and liberation. 

About Your Role

This role is central to how the organisation functions day-to-day.

The Operations & Executive Support Lead will provide trusted executive support to the CEO and diary management support for directors while also holding the operational backbone of the organisation. This includes managing administrative flow, designing and strengthening systems, and ensuring that work lands reliably and on time.

This is a highly varied, hands-on role suited to someone who enjoys building order, spotting risks early, and creating processes that allow others to do their best work.

You will work closely with the CEO, our Directors, and our finance team to identify and develop operational processes as required. You will work alongside our entire team and be able to contribute to the organisation’s bold aims and ambitions within your role.

Key Responsibilities

Executive Support

• Provide full diary and schedule management for the CEO, including proactive planning, prioritisation and coordination.

• Support our Director level with diary management and bookings as required.

• Manage CEO inbox triage and correspondence, acting as a trusted first point of contact and gatekeeper.

• Prepare agendas, briefing notes and supporting materials for meetings.

• Coordinate travel, logistics and key engagements.

• Track actions and follow-ups to ensure timely completion across priorities.

Operations & Administration

• Act as a central intake point for operational and administrative requests.

• Prepare invoices and expenses for approval and support payment workflows.

• Coordinate room bookings, event logistics and forward planning.

• Support finance processes in collaboration with the outsourced finance team.

• Manage projects, create and maintain operational project trackers, records and documentation.

• Provide administrative and logistical support to programme delivery as required.

• Support fundraising administration and reporting requirements.

• Provide light communications and coordination support as needed.

Systems & Process Development

• Identify opportunities to improve operational efficiency, reduce risk and strengthen consistency.

• Design and implement proportionate, fit-for-purpose processes aligned with organisational needs.

• Create and maintain clear operational processes and documentation.

• Support the selection and introduction of appropriate tools and systems where required.

• Contribute to the development of more structured, predictable ways of working.

About You

• You come from an operations, executive assistant, office management, or organisational support background and are confident working across administration, coordination and operations.

• You are highly organised and reliable, with a strong ability to manage multiple priorities, deadlines and moving parts, and anticipate executive needs.

• You have experience providing executive support, including diary management, inbox triage, meeting coordination and preparation of briefing materials.

• You are excited by the opportunity to grow beyond day-to-day execution and take on a more strategic role over time.

• You are comfortable owning operational processes end-to-end and ensuring consistent follow-through.

• You can spot gaps, inefficiencies or recurring issues in ways of working and take initiative to improve them.

• You are confident in handling approvals preparation, tracking actions, and supporting financial and administrative workflows.

• You work well with senior stakeholders and external partners, communicating clearly and professionally.

• You are trusted to handle confidential and sensitive information with discretion.

• You are calm under pressure and able to respond effectively to changing needs and priorities.

• You are open to learning new systems and tools and adapting as the organisation evolves.

We understand that the issues we work on disproportionately impact on low-income, marginalised and minoritised communities. We are an organisation led by a Black female founder and CEO and as an inclusive employer that values both lived experience and professional experience, we hope to be able to attract applicants from a range of backgrounds for this important role. You do not need to have a university degree for this role, nor is it essential for you to have experience in the new economy ecosystem: we care about your character, your experience and your ability to demonstrate leadership and practice personal growth.

We are looking for a committed and detail oriented Information and Operations Officer to help keep our mission‑led organisation running smoothly. In this role, you will be supporting the day‑to‑day operations, manage key information systems, support training and HR administation, and contribute to research that strengthens our fundraising function. You will work across the organsation supporting our staff, service users and partners. 

Who we are - Hibiscus is a feminist, anti-racist and intersectional women’s organisation that has delivered high-impact advocacy and advice services to Black and minoritised migrant women in contact with the Criminal Justice and Immigration systems for nearly 40 years. Hibiscus centres the lived experiences of women and continuously supports them to rebuild their lives through rights-based and justice-inspired responses.

What we do -Hibiscus delivers women-centred trauma informed support through an array of services including community-based provision which also address the needs of women leaving the prison and detention regimes.

If you’re highly organised, detail‑focused and passionate about social justice, you believe in Women's equality and equity, and you want to improve outcomes for women affected by VAWG, this role offers the chance to make a meaningful difference through excellent operational support.

The Key tasks of the role will be be as follows 

Summary of Key Main Tasks

• Maintain smooth day‑to‑day office operations, including supplies, equipment, facilities, enquiries and visitor/Service user support.
• Manage organisational information systems, records, filing, databases and GDPR Compliance. 
• Provide administrative support across HR processes, including recruitment, onboarding and DBS checks.
• Coordinate training activities and maintain accurate learning and development records for the entire organsation. 
• Support research and fundraising tasks, including gathering information, maintaining pipelines and assisting with donor engagement for the CEO/SLT
• Contribute to improving operational systems and ensuring compliance with organisational policies, data protection and health and safety.
• Ensure you have a high level of understanding around confidentialitiy and data protection, handling sensitive informaiton appropriately at all times 
• You will also be the key contact for the managing office relationships ensuring staff,service users are supported on a daily basis. 

Please refer to the Job Description attached for a full list of Essential/Desirable criteria. 

We are particularly keen to attract talent from Black and minoritised migrant communities, however we are unable to support any sponser visa applications

Please note - This post is restricted to women only as a genuine occupational requirement under Schedule 9 paragraph 1, Equality Act 2010.

 We are looking for some one that is able to work part-time in the office, 3 days a week. This is is an essential requirement to support our service.

Benefits

• 25 days of annual leave per year (pro-rata if part-time)
• Weekly well-being hour and skills-based workshops.
• Employers Assistance Program providing counselling, financial assistance and mental health support.
• Clinical supervision sessions/refelctive practise. 

Please review the Job Advert for full details attached. 

What to do next - Please send an updated CV

· An up-to-date CV (no more than 2 pages)

· A cover letter (Up to 2 pages) addressing relevant parts of the Person Specification in the Job Description outlining why you are the right person for the role. 

Please download and complete the [Equality and Diversity form] and send it to our recruitment email  – This form should be sent to us separately. ( attached) 

Closing date for Application 
Tuesday 17th March 2026 5pm

Interviews
w/c 30th of March 2026

Keychange is a Christian charity with a proud history of supporting people invulnerable situations for over a century. We believe that everyone has dignity and worth, and that people thrive best in communities where they are known, valued and supported. Across our care homes and housing communities, we seek to provide support that goes beyond compliance and is rooted in compassion, excellence and Christian values.

We are now seeking a Director of Operations to play a pivotal role in shaping the future of our services and ensuring that our vision is lived out every day across the organisation.

The role

As Director of Operations, you will be a key member of the senior leadership team, working closely with the CEO and Board to translate strategy into high-quality, sustainable delivery with exciting future developments ahead.

You will provide strategic and operational leadership across 7 care homes and 3 housing communities in the south of England, leading and supporting a talented operations team to deliver safe, effective and person-centred services.

Key responsibilities include:

• Providing visible leadership that embeds Keychange’s Christian vision, values and culture across all services
• Leading and overseeing multi-site operations, ensuring consistently high standards of care, safeguarding and support
• Holding accountability for regulatory compliance, quality assurance and service improvement
• Driving operational excellence, innovation and efficiency through effective systems and processes
• Ensuring services are financially sustainable, working closely with finance colleagues on budgets and resources
• Developing, coaching and inspiring senior managers and leaders to perform at their best

This is a senior role with real influence – both on the strategic direction of Keychange and on the lives of hundreds of people we support.

About you

We are looking for a values-led, strategic and credible leader who brings:

• Senior leadership experience within social care, housing, homelessness or a closely related sector
• A proven track record of leading multi-site services and managing senior operational leaders
• Strong experience of working within regulated environments and delivering high-quality, compliant services
• Sound financial and commercial awareness, with experience of managing budgets and resources  of a similar scale to Keychange (250 staff across 10 sites)
• A passion for developing people, culture and values-driven practice
• A personal commitment to the Christian faith and active agreement with the Keychange mission, vision and faith basis. (This is a genuine occupational requirement under the Equality Act 2010)

You will be someone who combines strategic thinking with practical delivery, and who leads with integrity, humility and purpose.

What we offer

This is a rare opportunity to take on a senior leadership role where your professional expertise and Christian faith can make a lasting and meaningful difference.

The role involves regular travel across our sites in the south of England with flexibility around base location.

Abbey Community Centre is a vibrant, long-established community charity at the heart of Kilburn, North West London. Every day, we bring people together, reduce isolation and improve health and wellbeing through inclusive activities, services and community support.

We're now looking for an experienced Centre Operations Manager to play a key senior role in ensuring our busy community hub runs safely, smoothly and effectively for the thousands of people who use it each year.

About Abbey Community Centre

Abbey Community Centre works with people of all ages and backgrounds, with a particular focus on older residents and low-income families with young children. We deliver a wide range of activities, services and support including children’s stay-and-play sessions and drop-ins, fitness and wellbeing activities, befriending schemes, digital inclusion support, community meals, warm space provision, food support, volunteering opportunities and specialist outreach.

Alongside this community delivery, we manage a busy public building and a programme of room hire that helps generate income to sustain our work. With a small staff team, over 100 volunteers and many partner organisations, our operations need to be reliable, well-coordinated and people-centred.

The role and its impact

As Centre Operations Manager, you will be the organisation’s senior operational lead on the ground. Working closely with the CEO, you will hold delegated authority for the day-to-day running of the Centre — ensuring the building, people and systems all work together to support high-quality community activity.

This is a hands-on leadership role combining practical problem-solving with people management. You will line manage and help develop operational staff, oversee facilities and contractors, lead on health and safety and operational compliance, support volunteering, and ensure organisational systems and processes function reliably.

Your work will directly enable staff, volunteers and partners to deliver activities and services safely and confidently, and will help ensure Abbey remains a welcoming, accessible and well-run space for the local community.

What you’ll be working on

In this role, you will:

• Oversee daily building operations, maintenance and contractor management

• Lead on health & safety and related compliance, including risk assessments and training

• Line manage & develop operational staff and support a positive, consistent working culture

• Ensure operational policies and procedures are applied effectively in practice

• Support and coordinate volunteering within the centre

• Manage operational budgets and contracts within agreed limits

• Act as a senior member of the management team, deputising for the CEO on agreed matters

Key details

• Location: Abbey Community Centre, Kilburn (NW6 4BJ, London Borough of Camden)

• Hours: 24–28 hours per week (fixed hours agreed at appointment), worked over a minimum of four weekdays

• Core hours: 11.00am–4.00pm (flexibility outside these hours by agreement)

• Contract: Permanent, part-time

• Salary: £40,000–£42,000 per annum (based on a 35-hour full-time equivalent), pro rata for part-time hours

• Annual leave: 30 days pro-rata, rising to 35 days after 5 years’ service (plus bank holidays, pro-rata)

• Pension: NEST pension scheme (if eligible)

• Some evening and occasional weekend working is required

This role could be right for you if…

You are an experienced operational manager who enjoys combining leadership with practical delivery, thrives in a public-facing environment, and wants your work to make a visible difference to a local community. You don’t need to tick every box — we’re interested in your experience, judgement, approach and motivation.

Abbey Community Centre is committed to equality, diversity and inclusion, and we welcome applications from candidates from a wide range of backgrounds. Reasonable adjustments will be offered throughout the recruitment process.

Contract Type: Fixed-Term of 9 months. Full-time, 35 hours per week. Hybrid - 2 days in office.

Location: London, Old Street

Medical Aid for Palestinians (MAP) is responding to the largest emergency in our 40+ year history. Over the last two years support for our cause has seen significant growth in income as tens of thousands of supporters have joined MAP, including individuals, trusts, foundations and corporates. Our challenge now is to retain this interest and ensure we sustain income as we respond to the ongoing emergency and the longer-term health of Palestinians over the coming years. With an ambition to be a £50m organisation by 2028, the supporter care team will play a vital role in enabling over one million Palestinians to access improved healthcare annually by 2028.

At the heart of our ambitions is a focus on building lasting, meaningful and positive relationships with our supporters. We are committed to demonstrating the importance and value of every supporter and ensuring that all supporters have positive and professional experiences whenever they contact MAP.

About the role

MAP is seeking an experienced Supporter Care and Database Assistant to join our Supporter Care team, working across Fundraising and other directorates in MAP to provide supporters who contact MAP with exceptional supporter care through enquiry handling, and income thanking and processing. Maximise long-term support by ensuring every supporter feels valued at MAP. Support the Fundraising and Marketing Team with the maintenance of customer records and transactions using MAP's fundraising database: Microsoft Dynamics.

About You

You’ll bring proven experience as a supporter/customer care expert, with strong knowledge of supporter care best practice. You’ll enjoy talking to supporters regularly and be confident in managing communications, taking time to understand supporters and making sure they feel genuinely valued and appreciated. You’ll be highly organised, collaborative, and committed to MAP’s mission and values. You’ll also take pride in delivering excellent supporter care at the highest standards whilst ensuring donations and data are handled accurately, securely and in line with agreed policies and processes.

RECRUITMENT PROCESS

Interviews will take place on Microsoft Teams.

How to Apply

Please submit your CV before the deadline of 08:00am GMT on 2nd March 2026.

Equal opportunities

MAP aims to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Background checks

As an organisation MAP is committed to the welfare and protection of children and vulnerable adults. MAP will conduct appropriate background and references checks. Link in that safeguarding and ethical conduct.

Disclaimer

**MAP reserves the right to close this advert before the confirmed closing date when we are in receipt of sufficient applications.

**We would therefore advise interested applicants to apply as early as possible. Due to the high volume of applications, we receive, we are unable to respond to every application. If you have not heard from us within two weeks of the deadline, then you have not been successful in shortlisting

About Medical Aid for Palestinians

Medical Aid for Palestinians (MAP) works in partnership with Palestinian communities to uphold their rights to health and dignity. We do this by developing effective, sustainable and locally-led healthcare services, providing medical aid during emergencies, and campaigning to break down the barriers to Palestinian health and healthcare today and for the future.

MAP has a zero tolerance policy with regard to Sexual Exploitation and Abuse by MAP‘s personnel against the people they serve. Protection from Sexual Exploitation and Abuse (PSEA) is the responsibility of everyone, and all selected candidates will be required to comply with MAP's PSEA Policy at all times. Selected candidates will therefore undergo rigorous reference and background checks against their past behaviour related to sexual exploitation and abuse, and may be required to provide additional information further on in the selection process.

Hofesh Shechter Company seeks a Head of Finance and Operations to join our leadership team at Somerset House. This pivotal role manages strategic three-year budget planning and core functions including Finance, HR, IT and Governance. 

Reporting to the Executive Producer, you will provide essential oversight to help achieve our creative and commercial goals. In this role, you will be expected to actively drive an entrepreneurial culture by adding your voice and ideas to the exploration of new income streams and providing the financial analysis and insight needed to strengthen fundraising initiatives and core business functions.

We require an experienced professional with accountancy qualifications and strong operational skills to oversee business functions and strategic planning. A supportive leadership style is essential.Knowledge of the arts or charity sector is required; experience with Theatre Tax Relief and NPO funding is highly desirable.

About Care4Calais

Care4Calais is a volunteer-based charity providing essential aid and support for refugees in France and the UK. 

In the UK, we collect and distribute clothing, shoes, mobile phones, and other essential items, alongside offering social support and access to legal, medical, and educational services. In northern France, we operate year-round from Calais, working alongside local communities in Calais and Dunkirk to provide warm clothing, bedding, and services to displaced refugees living in challenging and dangerous conditions.

All of Care4Calais' operations are supported by a small, dedicated staff team, who supervise large volunteer teams to provide critical support to asylum seekers and people on the move in both the UK and France.

About the Role

Care4Calais is recruiting an Operations Support Assistant to support its humanitarian operations in the UK. You will join our team in a remote and part-time capacity, offering regular steady online support delegated by our Operations Support Officer for the UK.

The role requires a proactive, detail-oriented, IT-competent individual with strong written communication skills to offer ad-hoc support to a busy team - a team which registers UK volunteers, responds to incoming queries from the public, and manages ongoing administrative tasks for Care4Calais’ UK-based operations. 

Having an understanding of the asylum system within the UK, and therefore the environment that our volunteers work within as they support people that are seeking sanctuary here, is useful for the role. You will receive a thorough induction, and work alongside experienced team members.

Key Responsibilities

• Provide core operational support for Care4Calais’ operations in the UK alongside the UK Operations Support Officer and team of admin volunteers.

• Communicate with and register new volunteers joining our work, both virtually and on the ground, across the UK.

• Liaise with the public via email by responding to new incoming enquiries.

• Manage volunteer data as part of the registration process and store it appropriately, in-keeping with GDPR and Care4Calais policy.

• Navigate the spreadsheets and CRM systems used by our teams for volunteer information storage and management.

• Work alongside a small team to increase the speed and efficiency of our existing processes and procedures, and bolster operations whilst new processes are introduced.

Person Specification

Essential Criteria:

• Interest in, and alignment with, the work of Care4Calais, including justice for migrants and refugees

• Competent digital literacy, including the ability to use Google Workspace and spreadsheets effectively

• Strong written communication skills

• Excellent written and spoken proficiency in English

• An eye for detail

Desirable Criteria:

• Administrative and/or communications work experience

• Having an understanding of GDPR

• Experience working with teams from diverse cultural backgrounds

Diversity and Inclusion

Care4Calais is committed to fostering an inclusive and diverse work environment. We encourage applications from individuals of all backgrounds, including those with lived experience of the asylum and migration systems.

As a proud member of the Experts by Experience Employment Network (EBE), Care4Calais is dedicated to creating inclusive employment practices that recognise and accommodate the unique experiences of individuals with lived experience. We ensure that our recruitment processes are fair, transparent, and accessible to all candidates, regardless of background.

We strongly encourage individuals with lived experience to apply, particularly those who meet the essential criteria for the role.

Application process:  Please submit your CV, and you will be invited to answer some brief questions. No cover letter is required.

Closing Date:  This job ad closes on 13th March. We are actively interviewing and this job opportunity may close early if we find an appropriate candidate before the closing date. We are looking for immediate starters.

Interviews:  Will take place on a rolling basis, so we encourage you to apply early.

Help power life-changing support through excellent financial operations

Future Dreams is a pioneering UK charity providing psychological, practical, and emotional support to people diagnosed with breast cancer. We also champion early detection through breast health masterclasses and fund vital research into secondary breast cancer.

Based at Future Dreams House in King’s Cross — our welcoming breast cancer support centre — we deliver a vibrant programme of in-person and online services, community activities, and one-to-one support with specialist nurses, counsellors, and therapists. Everything we do is driven by one clear belief: nobody should face breast cancer alone, or without hope.

We are now looking for a Finance Assistant to join our growing team and play a key role in strengthening our in-house finance function.

About the role

This is a fantastic opportunity for an organised, detail-driven finance professional who wants to develop their career within a purpose-led charity.

Working closely with the Finance Manager, you will support the smooth day-to-day running of our finance operations, ensuring transactions are processed accurately and on time, records are well maintained, and financial controls are consistently applied. You’ll contribute to reliable reporting, support audit and compliance activity, and help build efficient processes that enable the charity to operate effectively.

You will also work collaboratively with colleagues across the organisation and liaise with suppliers and external stakeholders, becoming a trusted part of a friendly, supportive team that values accuracy, integrity, and continuous improvement.

What we offer

• Salary of £30,000 – £35,000 per annum (depending on experience)
• 25 days annual leave plus bank holidays
• Additional one-week paid shutdown over Christmas and New Year
• Hybrid working (a mix of office-based and remote working)
• Free weekly yoga sessions
• A warm, inclusive working environment in a mission-driven organisation

1MM Programmes Administrator (Operations & Delivery)

Location: Hybrid working in Greater Manchester, Greater London or Cardiff City Region

Contract: 6 months (continuing subject to funding)

Hours: 37.5 per week

Salary: £25,000 (pro rata)

Rolling recruitment with a final closing date of 12pm on 3rd March 2026 (we may close the application deadline early if we have a high demand of quality applications)

About Us

We are a mentoring charity supporting young people aged 14–25 to build confidence, develop skills, and reach their potential. Our work is powered by committed mentors, strong safeguarding, and high-quality programme delivery — and we’re looking for a highly organised, values-driven Programmes Administrator (Operations & Delivery) to help make it all happen.

About the Role

This is a key role at the heart of our programmes. You’ll support the smooth delivery of mentoring across all regions by coordinating training and events, managing essential systems and checks, and ensuring safeguarding and compliance standards are met at all times.

If you love bringing order to busy programmes, care deeply about young people’s wellbeing, and enjoy working across teams — this role is for you.

What You’ll Be Doing

• Coordinating training workshops and events for mentors and staff
• Supporting mentor recruitment, onboarding, and engagement
• Managing programme communications and bulletins via Brevo
• Administering DocuSign and maintaining accurate records
• Tracking and monitoring DBS checks and suitability processes
• Managing delivery, safeguarding, and enquiries inboxes
• Providing admin support across regions, including mentor engagement
• Supporting HR and operations: including contracts, systems, training, surveys, and tools such as Breathe HR

What We’re Looking For

You’ll be someone who is:

• Passionate about improving outcomes for young people aged 14–25
• Highly organised, detail-focused, and comfortable juggling priorities
• Experienced in event administration
• Confident using digital systems and learning new tools
• 2 years experience in HR and general administration, operations, or programme support
• Calm, professional, and confident handling sensitive information
• Proactive, adaptable, and happy supporting across teams and regions
• Committed to safeguarding and safer recruitment practices

Why Join Us?

• Be part of a mission-driven organisation making real impact
• Play a vital role in safe, high-quality mentoring delivery
• Work with a supportive, values-led team
• Opportunities to learn, grow, and shape better systems

How to Apply

To apply, please submit your CV and a Cover Letter explaining why you’re interested in the role and how your experience matches what we’re looking for.

��️ We are committed to safeguarding and promoting the welfare of young people. All roles are subject to safer recruitment checks, including DBS.

The Society of Authors (SoA) is the UK's largest trade union for all types of writers, illustrators and literary translators. We’ve been advising authors and speaking out for the profession since 1884. 

We’re currently looking to welcome an Office Manager to our team.

The role

The Office Manager ensures all building facilities run smoothly on a day-to-day basis. They are responsible for the efficient daily operations of our offices and the building and that these are cost-efficient, environmentally conscious and proportionate for a small, not-for-profit organisation.

The Office Manager is an integral part of the Operations Team playing an important role in ensuring the smooth running and welcoming atmosphere of our offices, directly supporting both internal teams and tenants.

This is multifaceted role. The successful candidate will need to be able to think on their feet, have good time management skills and enjoy wearing more than one hat. 

Key responsibilities

Front of House / Event Management:

· Welcoming all visitors to the SoA building at Bedford Row.

· Managing the post/packages into and out of the building.

· Responsible for managing the Front of House/Operations Assistant and Groups Administrator, including day to day supervision, absence management and ongoing development.

· Responsible for managing the Events Space bookings calendar.

· Managing all events for tenants and external hire from inception to completion including catering as agreed with the client, cleaning team and room set-up of the Events Space.

· Working with the SoA Events Team for internal and member events ensuring that the logistics for room set up and cleaning are in place.

· Acts as a central point of contact for all staff for various Ops/logistics issues.

 Facilities Management:

· Maintain compliance with all relevant health and safety legislation and best practise, including fire safety, COSHH, RIDDOR and DSE assessments.

· Ensure all checks, risk assessments and remedial actions are implemented in a timely manner.

· Providing health and safety training to all new joiners.

· Ensure the office maintenance plan is kept up to date and all regular maintenance/services are booked and any identified issues are resolved.

· Organise the maintenance and PAT testing of all electrical equipment.

· Fire Warden/First Aider for the ground floor (training will be arranged if required).

· Proactively ensuring the office facilities remain safe, clean, fully-equipped and operational.

· Point of contact for all staff and tenants in relation to office and building issues and queries.

· Responsible for managing office contracts, negotiating the renewal of existing and new contracts.

· Obtaining quotes for any maintenance/repairs works required and carrying out due diligence checks on all new contractors.

• To have a key role in the organisation’s sustainability policy ensuring the purchase of all office provisions considers cost and any environmental and ethical impacts.

IT Coordination:

· Liaise with external IT support providers as necessary ensuring SLAs are adhered met and effectively resolve IT issues.

· Maintain a laptop register and prepare and maintain an annual rolling plan for renewal of old equipment.

· To oversee the migration of SharePoint data to the new CRM system in 2026.

· To be involved in any IT projects that need to integrate with our office systems (O365, SharePoint and One Drive).

· To be responsible for IT support for the office laptops and office systems (windows, O365, One Drive and SharePoint) ensuring that there is a maintenance contract in place and this is reviewed on a regular basis.

You will be required to undertake any other reasonable duties to support business requirements as requested.

Essential skills and experience

• Proven experience in operations or office management
• Strong organisational skills
• Excellent written, verbal and interpersonal communications skills
• IT Literacy including Microsoft 365, One Drive and SharePoint
• Experience of organising events
• Knowledge of health and safety legislation
• Knowledge of data protection legislation
• Ability to work in a team and independently

Desirable skills and experience

• First aid qualification
• Fire Marshall training
• Experience of the not for profit or charity sector
• Experience of the publishing industry

Equity, Diversity and Inclusion

Equity, diversity, and inclusion are at the core of our values - we endeavour to tackle structural discrimination and prejudice wherever we see it. Part of this commitment means we are looking to increase the diversity in our organisation at all levels. We strongly encourage applications from a broad range of social, cultural, educational and underrepresented backgrounds.

Financial assistance

The Book Trade Charity offers financial help to applicants (particularly those under the age of 30) looking for jobs in the book trade, including help with interview costs, affordable housing and accommodation. Find out more

What we offer

As a progressive and ethical not-for-profit organisation, we offer a range of benefits to support your physical, mental and financial wellbeing. We’re a London Living Wage and Disability Confident – Committed. Benefits include:

· Competitive salary

· Cycle to work scheme

· Death in service benefit

· Employee assistance programme

· Flexible hybrid working practices

· Family-friendly, disability-confident inclusive culture

· Generous annual leave, including bank holidays

· Salary exchange pension scheme

· Interest-free annual travel card loan

· Office closure over Christmas*

· Private healthcare

* Colleagues can work over the Christmas period, although the building is closed. For those who wish to take additional time off, this will be deducted from your annual leave allowance.

As an employer, we nurture a working environment in which staff can grow and develop and there may be opportunities to take on increased responsibility as experiences grows.  We recognise the value of flexibility in the way we work with a positive culture of hybrid working practices. We welcome questions and conversations at interview stage about how flexible working could work for you.

JOB DESCRIBTION

Job title: Executive Assistant to the CEO

Contract: Part time, 3 days. Flexibility regarding working pattern: hours could be worked across 3 or 4 days in the week. Permanent contract.

Salary: £17, 398 pro rata (£29,000 full time equivalent)

Manager: Gestalt Centre CEO

Location: Hybrid working. In-person at London Kings Cross and remotely.

ABOUT US: THE GESTALT CENTRE

We are the Gestalt Centre, an established therapy not-for-profit organisation, supporting the mental and psychological well-being of individuals, groups, and organisations. We are a dynamic charity that runs, accommodates, and supports a number of counselling, psychotherapy, personal and professional development courses, and a range of therapeutic practices that enhance mental and psychological wellbeing.

As Gestalt Centre, our relationship with people who work for the centre starts from a place of trust. We see our structure as an organisational shape that we use to organise ourselves. What matters for us is how we all work together. We prioritise collaboration and ‘horizontal’ consultative decision making with individual and collective responsibility and accountability.

OUR VISION is a world were meaningful and fulfilling relationships lead to wellbeing  and positive change in people’s lives.

OUR PURPOSE is to promote the mental and psychological well-being of individuals, groups and organisations through Gestalt education, training and practice.

Gestalt is a life-changing approach to life, counselling, and psychotherapy. It enables people to develop meaningful relationships, navigate change and lead fulfilling lives by creatively utilising their own resources, skills and strengths.

OUR VALUES IN PRACTICE 

Diversity, equality, inclusion and anti-discrimination: We value equity and inclusion and welcome diversity and difference in backgrounds, identities, cultures, and voices. We also commit to anti-discriminatory action and encourage personal and collective awareness, reflection, and learning. It is integral to who we are and how we work and study together.

Kindness and respect for each other and the space we cohabit. Our relationship with people who work, learn and access therapy at the centre starts from a place of respect and kindness. This way we create a space where we can show up, work, and learn authentically and meaningfully. Feel seen, heard, and included.

Collaboration and mutuality: We work and study together, collaboratively and with respect and appreciation for each other. Every person matters and so does the collective.

Community, awareness, and personal responsibility: We are a community of staff, students, practitioners, and clients; working, studying, and accessing therapy at the centre. Individually and collectively, we are responsible for our presence and behaviour. Also responsible for our community and the space we inhabit.

ABOUT THE JOB

Job Purpose 

We are looking for an exemplary people-oriented administrator to provide administrative support to the Gestalt Centre CEO and the workstreams she manages. An important role in the organisation, working with senior leadership and across teams, in a welcoming and supportive environment with opportunities to learn and grow on the job.

Areas of work and responsibility

• Administrative Support to the Gestalt Centre CEO
• Coordinate and support projects and workstreams the CEO leads on: Operations, Communications and Marketing, Short Courses and Post Graduate Qualifications, HR, Finance, Policies, Fundraising and Health & Safety.
• Liaise with the CEO and the leadership team to update the organisational plan and workstream plans, also keep track of relevant priority actions and progress.
• Provide administrative support for governance processes such as the Annual Financial Audit, Trustee Board meetings, the Charity Commission and Companies House submissions.
• Provide administrative support to the organising and running fundraising activities and events.
• Administrative support and coordination for the annual planning of Short Courses and Post Graduate Qualifications programmes. 
• Organise, provide administrative support, and attend as appropriate, weekly operational meetings, monthly Executive meetings, and other project meetings, led by the CEO. Prepare meetings set up, information and any required papers in advance. Organise dates, taking and sending out minutes and coordinate follow-up actions ensuring progress and completion.
• Liaise with the CEO to prepare, format, edit and update reports and policies for internal and external audiences to a high standard.
• Provide a professional first point of contact for the CEO and as required liaise with her and the leadership team in order to respond to emails or phone calls and organise follow up meetings.
• Office team support such as reception/admin cover or support with events, as and when occasionally required.
• Carry out responsibilities with due regard to the Gestalt Centre values, policies and procedures.

Please note that this is not an exhaustive list of responsibilities.

PERSON SPECIFICATION

Key Competencies and Qualities

• Educated to degree level or equivalent with good English and Maths.
• Experience working with and assisting senior leadership professionals.
• Excellent organisation and planning skills and experience, including balancing competing demands and prioritising effectively, forward planning and working to tight deadlines.
• Excellent coordination skills and good experience of coordinating projects, workstreams or activities.
• Excellent communication skills, including conveying information clearly and adjusting approach, manner, and language to suit varying situations.
• Excellent interpersonal skills (‘people person’) such as developing good working relationships with colleagues, working collaboratively and initiating relevant discussions to progress with work tasks.
• Experience and able to work well with senior professionals and in a positive professional matter.
• Able to work in a confident, calm, diplomatic and confidential way in a senior role and a therapy setting. Reliable and mature with a sense of personal responsibility for the role and the work involved.
• Flexibility and proactive problem-solving, always working with kindness and respect.
• Excellent attention to detail and confident with numbers.
• Good working knowledge and experience of databases and online administration systems, including information and files management.
• Able to plan and organise own work effectively and able to work well in a dynamic busy setting.
• Able to work collaboratively and independently on own initiative.
• Experience working effectively and appropriately with confidentiality and data protection in mind and in line with organisational policies and practice.
• Good working knowledge of MS Office applications such as MS Word, Excel and PowerPoint, email, and the internet.
• Commitment to Equal Opportunities and Equality, Diversity and Inclusion.
• Preferably experience working within an educational, training or therapy setting (desirable).

The role

We are seeking an Assistant Shop Manager for our busy Highgate charity shop. This hands-on retail role is ideal for someone who enjoys charity retail, thrives on initiative, is motivated to take on responsibility for shop performance, and is passionate about working with volunteers and supporting a meaningful cause.

About the role

• Support the Shop Manager with the day-to-day running of the shop, taking an active role in maximising income and Gift Aid.
• Provide consistently high standards of customer and donor service, creating a welcoming and inclusive atmosphere.
• Drive sales, maintain strong retail and merchandising standards, and contribute to meeting targets.
• Oversee stock processing: sort, quality-check, price, rotate, and creatively merchandise items.
• Assist in recruiting, training, motivating, and supporting a diverse team of volunteers and trainees.
• Take on supervisory and leadership responsibilities in the Shop Manager’s absence.
• Carry out cash handling, till reconciliation, banking, and basic admin, including Gift Aid systems.
• Ensure compliance with health and safety, safeguarding, trading standards, and charity retail policies.
• Promote the charity’s mission in the local community and support local fundraising and promotional activities.

About you

• Retail experience with responsibility for sales and operations, ideally in a charity or not-for-profit environment.
• Experience supervising, supporting, or closely working with volunteers or staff.
• Experience of targets and understanding how shop income supports charitable services.
• Strong organisational skills and ability to prioritise in a busy environment.
• Confident communicator who can motivate and encourage others.
• Comfortable using basic IT (till systems, email, spreadsheets, Gift Aid platforms).
• Positive, proactive, and flexible, with a hands-on approach to shop work.
• Able to work on a Rota including weekends and occasional bank holidays.