Operation Director Jobs in Leeds

The Robin Cancer Trust is looking for a Head of Operations to help make our vision of reaching every young person in the UK with our life-saving cancer campaigns a reality. We are the UK’s germ cell cancer community, and our mission is to save lives.

We do this by:

• Educating young people with our life-saving cancer awareness talks.
• Engaging young people with our award-winning cancer campaigns.
• Empowering young people affected germ cell cancer, all across the UK.

Our values:

• Respect: Not only for the important work we undertake, but also the people who support our mission. We believe in open, honest, and empathetic communication between ourselves and to our community.
• ​Creativity: We are a small team with a big vision – in order to drive the change we want to see in the world, we must innovate, disrupt and experiment.
• Trust: We are accountable to each other & our beneficiaries. We are responsible for upholding these values and the quality of work we undertake – and will do so with integrity at all times.

If our mission, vision, and values inspire you and resonate with you, please apply to join our team – we want to hear from you!

Overview:

• Salary: £36,000
• Hours: 35 hours per week, flexible working (evenings and weekends as required)
• Location: Fully remote
• Contract type: Permanent

Staff benefits:

• Annual Leave - 33 days (25 days holiday + 8 public/bank holidays)
• Mental Health days (whenever you need them, obvs)
• Flexible working (around you, not us)
• Remote working (we all are)
• Work Laptop (+ whatever else you need to do your job)
• Work Phone (we like a Google Pixel)
• Health & Wellbeing initiatives (Health Cash Plan + Free Counselling)
• Employee Perks (Discounts & Exclusive Deals)

Our culture is the most important thing to us – we want someone to join our team with passion, creativity, versatility, and strategy. We are looking for someone to make this role their own, to help guide our charity through the next phase of our growth, and for someone who will learn and grow with us.

Key responsibilities:

To be responsible for the effective delivery of services in the communities we serve.

• Manage all aspects of operational performance of the services in line with KPI expectations.
• Accountable for the leadership, line management responsibility and operational direction of the service delivery teams.
• Take financial responsibility for the service delivery budgets through annual budget setting, monthly reviewing, and quarterly reforecasting. 
• Continually develop and review operational KPIs to ensure they drive performance and align with our strategic ambitions. ­­­
• Ensure the customer experience is measured, monitored and delivered with the expected values and behaviors across all teams.

To effectively lead, collaborate and influence to contribute to the success of Robin Cancer Trust and its people.

• Engage the teams with the vision, purpose, and strategic objectives of Robin Cancer Trust.
• Contribute to the development of strategy, business planning and prioritisation activities.
• Be an active member of the Senior Leadership Team and deputise for the CEO as needed.
• Attend and contribute to monthly board meetings.

Person specifications:

• Driven by the desire to help the germ cell cancer community.
• Professional, diplomatic, and able to make objective decisions in complex situations.
• Ability to analyse and translate performance data into operational actions.
• Ability to interpret strategic plans and models to understand their operational impact.
• Highly collaborative and confident to influence across different roles at all levels of the organisation.
• Highly motivated, resilient under pressure and able to flex and prioritise workloads.

Essential qualifications, skills, and experience:

• Strong and effective people leader.
• Experience of leading change initiatives that demonstrate operational impacts.
• Proven track record of successfully managing and flexing budgets with financial accountability.
• Experience of leading successful service delivery functions.
• Excellent communication and interpersonal skills that can be adapted for public and professional audiences.

Desirable qualifications, skills, and experience:

• Experience of working as part of a senior leadership or strategy team.
• Experience in the charity sector.

Please note:  the duties outlined in this job description are not intended to be exhaustive and may be subject to periodic review and amendment to meet the needs of The Robin Cancer Trust.

Closing Date: Friday 31st May 2024

We will provide all applicants with an outcome on your application, this will usually be within 1 week of the application window closing.

The Robin Cancer Trust is committed to being an equal opportunity employer, we recruit based upon capability and all applicants will receive consideration for employment without regard to age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

At The Robin Cancer Trust we know we are not as diverse as we want to be, so we are actively searching for people who share our passion for our mission, with different backgrounds, perspectives, and experiences, to collectively make a difference.

If there is anything we can do to assist you in your application or preparations to be interviewed for this job vacancy, please let us know so we can ensure you have a positive and comfortable experience.

You will be highly organised, with strong experience of administering financial and operational support to an organisation.  As a positive ‘can-do’, resourceful and supportive team player, you will be confident working alone and with others, as part of a small team. 

You will be ready and able to work remotely in the UK. 

We are committed to supporting professional development, and flexible working.

About the Tropical Health and Education Trust (THET)

THET is a global health charity working in partnership with governments, health
institutions, and international bodies to train health workers and strengthen health
systems across 31 countries.
We do this through grants management and capacity building, alongside research,
convening and advocacy towards the goal of Universal Health Coverage. At the centre of
our approach, is the model of Health Partnerships, long-term relationships between UK
and LMIC health institutions, which improve health services through the reciprocal
exchange of skills, knowledge, and experience.
At the heart of our work is vision of a world where everyone has access to healthcare.
Find out more on our website.

Key Responsibilities

Recruitment & Retention

• Administer the recruitment process by placing job adverts into the template on Canva, removing expired job adverts from the THET website; downloading applications; setting up interviews
• Update staff induction materials
• Update the Organisational Organogram on a monthly basis
• Update staff profiles on the THET website
• Maintain internal HR email/In-box
• Ensure new starters are added to the relevant induction meetings and staff meetings

Development & Performance

• Provide induction and refresher training to staff and volunteers on international travel
• Monitor implementation of staff training and development plans

Policies and procedures

• Follow THET policies and procedures, flagging any issues arising
• Update control sheet for policy review dates and maintain version control numbers for policies and forms

Administration

• Provide administrative support to the CEO and SMT
• Update and maintain the Activ absence system: – Create user accounts for new staff/ archive leavers; monitor staff absences
• Administer travel arrangements within the UK and overseas for senior managers
• Oversee and improve standard operating procedures and forms
• Support the HR & Operations Manager with administration of new and current consultants, volunteers, and interns (recruitment, contract reviews, induction, and compliance training schedules)

Operational Support

• Coordinate the procurement process for items and services including approvals, advertising, tender process, preferred supplier contracts, communication to parties
• Undertake office management tasks including responding to THET mail/ calls; arranging and servicing office meetings; maintaining email distribution lists and email accounts
• Facilitate the purchasing of staff IT and other work equipment in line with budget
• Activate email accounts; coordinate laptops for new staff/leavers; open and close IT accounts for starters, and deactivate these for leavers
• Act as the main point of contact for the outsourced IT supplier.

Health and wellbeing

• Prompt Country Directors to ensure Country risk registers are up-to-date and evacuation/hibernation plans exist

Candidates can apply by submitting a two-page cover letter stating why they are interested in this position, what they would bring to the role and how they fit the person's specification.

This letter should be submitted with a CV to THET by midnight Monday, 20th May, with ‘HR & Operations Officer’ in the subject line. Applicants must be available for interview and assessment over the following two weeks. Please visit our website for a full JD and instructions.

This post is UK based and you will require current and valid permission to work in the UK.

This is a newly created role and there is a great deal of untapped potential here for a proactive leader to support the CEO and SLT to create efficiencies in how we manage our internal infrastructure (IT Systems and processes), Finance and charity Governance, and HR/people to ensure we maintain and develop a thriving and nurturing working environment. The individual will have significant involvement in the strategic vision of the organisation as a whole. With a broad portfolio, the role combines both operational and strategic elements and must be able to flex up and down accordingly. 

Elfrida Rathbone Camden (ERC) has been making a difference for children, young people and adults in London for more than 30 years, helping them achieve their potential and aspirations.   We are looking for an exceptional leader who is passionate about our mission and has vision.Our new Director will be leading us through a period of significant change for the organisation.

We're looking for someone with the following skills and experience:

Leadership skills

· Creative and strategic thinker and problem solver

· Ability to lead and use professional and organisational judgement

· Experience of working with Trustees and the governance function of a Charity

· Promote the vision, mission and goals of ERC

· Excellent time management and organisational skills

Interpersonal skills

· Able to negotiate and influence at all levels

· Excellent partnership and networking skills.

· Excellent written and verbal communication skills.

Finance

· Experience of setting and managing budgets.

· Experience of developing and managing a fund-raising strategy.

Knowledge and experience

· Experience of working at a senior management level.

· Good project management skills

· Safeguarding – policies and procedures

Please also note that although the role is remote, the successful candidate will need to spend at least one day a week at our local hub in Camden, North London.

We positively celebrate Diversity and Inclusion at ERC and the foundations and principles underpinning all our work are about reflecting and connecting with the diverse community that we serve. We want people from all walks of life to work at ERC and to feel valued for their individuality, to thrive and to share a sense of belonging.

We wish to encourage applications to this position regardless of race, nationality, ethnic or national origins, sex, disability, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, age or religion or belief. All applications will be considered solely on merit.

Eclipse is looking for a competent, organised and experienced Finance and Operations Manager to join the organisation during a period of transition.  The Finance and Operations Manager will be responsible for managing the finance support service for the organisation together with operational support for Governance, Admin & HR.

This is an opportunity to play a vital role in the organisation as it develops and instigates an exciting and ambitious new set of plans over the next six months.  You will be working directly with senior leaders and trustees, and line-manage an Administrator utilising strong financial and administrative skills to manage the charity’s finances and day to day operations.

The ideal candidate will have an understanding of budgets and financial management as well administration, along with a passion for theatre and culture to be made by and resonating with Black voices and the communities in the North of England.

Snapshot of the role:

• Full time, with part time options available.
• Fixed 1-year contract, with a view to extend.
• £35,000 gross salary pa (pro rata if applicable).
• Able to work from or travel to Leeds with reasonable notice – hybrid and remote options possible.
• Expected start date is as soon as possible.

How to Apply

Please send a CV and Covering Letter describing your suitability for the position and specific examples of how your past experience matches the person specification, outlined below, with dates you are not available for a remote interview on Zoom.

Please also include in your application brief details of where you heard about this position. (e.g. word of mouth, Arts Jobs, LinkedIn, Twitter, etc.)

About Eclipse

Eclipse is one of the UK’s most innovative, Black-led touring theatre and production companies, inspiring new narratives about the Black and Global Majority experience. In partnership with venues and collaborators, we commission, develop, produce and present new work by Black and Global Majority creatives, whose voices are all too infrequently represented on the main stages across our country.

Rooted in the North of England, we are a Leeds based organisation with a national profile, touring our work across the country. We are proud to have proved that there is an audience for Black and Global Majority theatre outside of London.

We believe in the power of culture to connect people and to change lives.

We continue to reflect England’s diversity by championing and producing Black and Global Majority stories.

JOB DESCRIPTION

Purpose of the Post

• To Provide financial leadership and to be accountable for financial reporting to the leadership team, Board, and stakeholders.
• To be responsible for effective management of the day-to-day office administration, and HR processes.
• To undertake company secretarial duties to ensure compliance with statutory requirement and relevant legislation.
• To work directly with the leadership team and board supporting business planning, organisational development, and to ensure Eclipse meets its aims and objectives.

The Finance and Operations Manager is a key relationship for internal staff and suppliers as well as fielding enquiries from artists, partners and the general public.

Terms and Conditions

Reports to: Senior Change Director

Other reporting: Board of trustees

Line manages: Other administrative staff once recruited, external accountants, IT supplier

Salary: £35,000 gross per annum (pro rata if applicable)

Location: Working from home with some working from company office in Leeds with reasonable notice

FTE / Hours: Full Time (1.0 FTE) at 35 hours per week, plus a compulsory break for one hour. Part-time options of 0.5 to 0.8 FTE would be accepted.

Holidays: 28 days per year (including statutory Bank Holidays), pro rata if applicable

Term: 1-year fixed term contract, with a view to extend following a contract review

Notice: 6 weeks either side for the period of the contract.

Pension: 3% employer contribution.  

Role responsibilities
The Finance & Operations Manager is responsible for:

Finance

• Preparation, monitoring, and control of the budgeting and forecasting processes.
• Provision of clear and timely management accounts to the senior team and Board of Trustees.
• Administration of the company’s financial systems through day-to-day bookkeeping including data entry, management of petty cash, processing of invoices and bank reconciliation.
• Liaising with the external payroll provider and payment of monthly salaries.
• Overseeing the preparation of the annual statutory accounts and management of the annual independent examination.
• Supporting in the delivery of an annual report or funder reports as needed, including Arts Council England NPO reporting requirements and quarterly payment conditions. 

Governance

• Leading on the arrangements for Board Meetings and Away Days: minute taking, writing and circulating agenda and documentation, post-meeting minutes and communicating with the Trustees pre-meeting on location, time and attendance.
• Regularly reviews the company’s policy making – ensuring the company maintains and abides by its policies e.g. Safeguarding, Health & Safety, Environmental and Staff Handbook.

Administration & HR

• Day to day responsibility for managing the HR function of the company.
• Keeping in contact with and responding in a timely manner to any queries from key stakeholders.
• Support the organisation to maintain key relationships and deliver report writing.
• General administration and office management lead.
• Management of the company calendar.
• Administration of company compliance and reporting to statutory bodies e.g. Companies House and the Charities Commission.
• Working as a central point of contact through phone and email.
• Management of the company administration systems.
• Support the delivery of contracts and letters of agreement.
• Support recruitment and onboarding processes.
• Support accommodation, travel, logistics, and tour-booking processes.

Can you inspire a movement of volunteers and staff to stand alongside families with young children?

Do you have the skills and experience to oversee the support and development for 180 charities working across the UK?

We are seeking an impressive, values-based leader with the energy, humility and compassion to equip the sustainability and impact of our Home-Start federation.

Job Title: Director of Network Impact
Location: Remote (travel to Leicester Office & other locations where necessary)
Contract: Permanent
Hours: Full time (36 hours per week)
Salary: £75,000 (FTE salary)
Reports to: CEO
Manages: Head of Quality & Safeguarding, Head of Practice & Development, Impact Manager

About Home-Start UK

Home-Start is there to ensure that no parent or carer feels alone as they seek to give their children the best possible start in life. With our distinctive offer of volunteer-led home visiting support, Home-Start offers emotional and practical support to parents and carers with young children facing challenges in life such as isolation, poor mental health and poverty.

About The Role

At the heart of Home-Start is an inspirational network of 180 charities supporting over 43,000 families each year in communities across the UK. Home-Start UK is the central body in this network – supporting local Home-Starts and working to build national partnerships and profile. As a federation, we are a powerful combination of local charities close to the needs of communities alongside a UK-wide presence, voice and influence.

The last few years have been so intense for families. The pandemic left a long shadow on children’s development; the cost-of-living crisis is forcing parents to make the most impossible trade-offs; and there has been an erosion of services available at the earliest moments of a child’s life. As the Director of Network Impact at Home-Start UK, your role is to help equip our Home-Start network to face into all of these challenges.

As an established senior leader, you will have with a track record of managing complex relationships – possibly, but not necessarily, within a federated or networked environment. You will have achieved significant impact in relevant aspects of the role, bring credibility in relevant fields, and professional experience of safeguarding and child protection.

This is a compelling opportunity to join Home-Start UK and help build the sustainability, quality and impact of local Home-Starts. You will be joining a committed talented team at Home-Start UK, ambitious for growth and a supportive, flexible working environment. We are excited to hear from you in this exciting leadership role at such a crucial time for families and children.

Closing date for applications: Monday 27th May 2024.
First round interviews will take place the week commencing the 10th June.
A final second round is scheduled for 17th/18th June.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Home-Start Horizons is committed to equality of opportunity and diversity. We wish to encourage applications from all parts of the community we work in, irrespective of race, colour, gender, disability, age or sexual orientation.

This is a UK wide role and applicants are eligible to apply from across the UK. We will be flexible to your working needs. Should you have any difficulty completing an application please contact us so that we can find a solution that will enable you to apply. Should you be invited to an interview all your interview questions and/or tasks will be sent to you beforehand so that you can prepare and we will aim to be as flexible as possible to accommodate an interview time that suits you.

Home-Start UK, a charitable company limited by guarantee. Company No. 5382181. Charity No. in England and Wales 1108837 and in Scotland SCO39172.

No agencies please.

Job Title: Assistant Director Activism & Advocacy

Location: Flexible - Home-based, Shelter Office-based, or combination with regular travel to London and other locations

Contract Type: Permanent Full Time

Salary: £78,414 per annum

Hours: 37.5 per week (pro-rata if part-time)

Leave: 30 days holiday per annum + Exceptional Benefits

Closing Date: 27th May 2024 at 23.30pm

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination, and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home.

We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the Team

This role is part of the Communications, Policy, and Campaigns (CPC) team, which drives Shelter's ground-breaking campaigning efforts.

The CPC team leads initiatives advocating for social housing, renters' rights, and ending the housing emergency.

As our Assistant Director Activism & Advocacy, you'll work alongside other Assistant Directors, contributing to a collaborative, non-hierarchical decision-making environment.

About the Role

As Assistant Director Activism & Advocacy, you will provide strategic direction to the heads of Digital campaigning, Community Organising, Policy, Research, and Public Affairs teams.

You'll support the development of high-profile campaigns and drive continual improvement to achieve Shelter's strategic goals.

This role involves building strong relationships across Shelter, promoting collaboration, and acting as a spokesperson when required.

You'll need excellent political instincts, campaign experience, and the ability to oversee the production of high-quality policy and research.

About You

We're seeking candidates with experience in matrix management environments, senior leadership skills in project/change management, and a track record of impactful campaigning, policy, research, or public affairs activities.

You should demonstrate the Shelter Behaviours, including collaboration, prioritising diversity, enabling decision-making, creating change, openness to risk, and learning from experiences.

How to apply

You are required to submit a CV and a supporting statement. The supporting statement should include why you’re interested in the role and address the following 3 questions. The supporting statement should be no more than two A4 pages.

1. Can you provide examples of your experience leading and implementing high-profile campaign strategies that have resulted in significant political impact, particularly in influencing complex policy decisions at the highest levels?

2. Please provide an example of how you have successfully worked across different teams/departments and delivered on cross-organisational objectives?

3. Considering Shelter's commitment to being an anti-racist organisation, can you outline how you would integrate anti-racism and equity principles into your leadership approach within the context of driving strategic change and delivering impactful activism and advocacy initiatives?

Please note any applications submitted without a supporting statement will not be considered.
 

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension, and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support, and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing, and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

We're Hiring! Green Space for Health Programme Director (Maternity Cover)

This is an exciting senior role for an environmentally committed leader to cover maternity leave. We are looking for someone who can take strategic oversight of our Green Space for Health programme and provide effective management of the project and its staff.

• Home-based with monthly travel to Oxford (expenses covered)
•  Full time (37.5 hours per week)
• Salary: £42,230 per annum (plus contributory pension)
• Fixed term for 8 months (with potential to extend to 12 months subject to funding)
• Apply by midnight 19th May 2024, interviews will take place w/c 3rd June

About the role

This is an exciting senior role for an environmentally committed leader to cover maternity leave. We are looking for someone who can take strategic oversight of our Green Space for Health programme and provide effective management of the project and its staff.

Our Green Space for Health programme helps to realise the value of green space for physical and mental health, both at healthcare sites and in the wider community. Our flagship project, the NHS Forest, promotes tree planting and woodland creation at NHS sites, supporting and encouraging sites to plant and maintain trees through offering free trees and advice. We support NHS sites to develop their greenspace for the benefits of patients, health staff and communities, while improving biodiversity and combatting climate change. We do this by encouraging green space enhancements such as meadow areas, vegetable growing, orchards and therapeutic gardens, as well as supporting the delivery of nature-based interventions for health.

The Green Space for Health Director will oversee the development of the NHS Forest and other Green Space for Health projects, delivering the programme strategy. This will include managing the Green Space for Health team, overseeing the delivery of our funded projects including budget management, coordinating reports to funders and trustees, and taking a strategic lead on the development and funding of the Green Space for Health programme in consultation with other stakeholders. See the full roles and responsibilities below.

The Green Space for Health Director will deliver our programme strategy through fulfilling the following responsibilities:

• Provide line management for the Green Space for Health Team’s 5 staff members. This will include one-to-one meetings, appraisals and regular team meetings.
• Oversee the delivery of the Green Space for Health funded projects, including NHS Forest tree planting projects and our Nature Recovery Ranger programme.
• Raise income for, monitor and oversee the programme budget in consultation with CSH’s fundraising and finance team.
• Coordinate reporting on the programme, including liaising with funders and producing reports for funders and for CSH’s board of trustees.
• Oversee the development and delivery of Green Space for Health training course, working with Green Space for Health staff and with administrative and strategic support from CSH’s education team.
• Work with the team to coordinate the NHS Forest Advisory Group.
• Build partnerships that will further the development of the programme and contribute to fundraising in line with the programme objectives.
• Act as a spokesperson for the programme, including making presentations, responding to media requests and participating in relevant national policy fora, including for the purposes of wider policy development.
• Be an active member of CSH’s senior management team, helping to develop CSH as an organisation, including strategy, employment and oversight.

For more information, please see the full job description and person specification attached or visit our website. 

Closing date: 19th May 2024
Interviews: w/c 3rd June 2024

Why Access Social Care Exists

Everyday millions of older and disabled people are denied the social care they need. Most local authorities can’t meet the growing demand for care, none are confident they can meet their legal duties in the future. This affects all of us, we will all need social care at some point.

We all have a right to hold public bodies to account. But most of us cannot afford lawyers so rely on legal aid. The 77% drop in community care legal aid cases since 2010 means we have nowhere to turn. Without access to justice, our rights do not exist. The rule of law is broken.

What we do

Access Social Care provides free legal advice and information for people with social care needs, helping achieve a better quality of life. We work with communities to increase knowledge of the law and our rights. We highlight the gap left by cuts to Legal Aid and provide advice for those who can’t afford it.

With a 98% success rate, our network of lawyers and barristers ensure fair access to justice when things go wrong. We collaborate with social services whilst ensuring legal obligations are met. We are working towards a future where social care is adequately funded, and we all get the support we need.

About the role

This is an exciting time to join our organisation. We have a new strategy and are growing quickly including across our senior leadership team. We have nearly tripled in size and income since we started operating in April 2020 and we anticipate that this strong growth will continue for the duration of our next strategic period. Access Social Care are an organisation of thirty-six people, and this is a new role in the People team coming at a period of growth to drive a thriving charity and help shape its future.

This is a fast-paced role whose emphasis is on policy / process / systems improvement as well as advising colleagues and managers across the organisation regarding all aspects of the employee lifecycle. You will work with people at all levels of the organisation supporting the People Director on strategy work streams as the organisation continues to grow and evolve.

Responsibilities

• Responsible for all day-to-day HR processes within the employee lifecycle to ensure staff are supported appropriately and legislative responsibilities are fulfilled
• Work alongside the People Director to map or review processes across the employee lifecycle, identify blockers and seek to implement solutions that create efficiency and clarity 
• Advise on employee relations and discuss complex or sensitive cases with the People Director to decide the best course of action, ensuring that cases are resolved in a timely manner or be a trusted advisor to our managers with their people challenges
• Coordinate the delivery of projects, process and policy improvements as defined and prioritised within the People Plan, leading on workstreams as outlined by the People Director
• Support the People Director in sourcing training and learning solutions, and evaluating training
• Provide practical upskilling and training to managers and employees in HR practices and policy
• Coordinate recruitment efforts at Access Social Care, ensuring compliance with employment laws and providing guidance to managers. Manage the recruitment cycle and administration process from job ads to onboarding
• Support staff engagement activities across Access Social Care in conjunction with the People Director. These may include but are not limited to the following initiatives: staff survey coordination, and wellbeing events
• To be a super user and actively promote the use of the HRIS system (Bright HR) and ensure that electronic staffing records are updated and maintained accurately in accordance with GDPR
• Dealing with cyclical and ad-hoc data reporting and requests for information including data analysis
• Contribute to effective payroll administration ensuing information is shared with the Finance Officer in a timely manner, and collaborating with the People Director to address and rectify any issues and process improvements
• Work within the parameters of GDPR, ensuring data and information is protected and handled correctly
• Support the People Director as required in any duties which you could be reasonably expected to perform in line with this job description

Please see full Job Description for personal specification.

How to apply  

We hope that having read this far; you still want to apply!   

Please ensure that your CV and supporting statement do not include your name – use initials only. This will ensure that we avoid unconscious bias in our shortlisting process. To apply, please provide the following documents: 

• An up-to-date CV 
• A completed diversity monitoring form - found within the Job pack.
• A supporting statement of no more than three pages, addressing: The essential requirements of the person specification

If you want support applying, please contact us directly.

Timeline for the recruitment process 

Closing date: 23.59pm on Tuesday 14th May 2024

Interview and assessments on Thursday 23rd May 2024 and Friday 24th May 2024

Please ensure you keep these dates free. 

At Access Social care, we aren’t interested in tokenism. We know that if we are to make the biggest difference for the people that need us the most, we need to get Equality, Diversity and Inclusion and anti-racism right. Part of this is recruiting greater diversity in all our teams.

With this in mind, we particularly welcome applications from candidates with experience of the communities we serve, including people with direct experience of the social care system, and from marginalised groups, particularly Black, Asian and minority ethnic groups, older and disabled people, and trans and non-binary people. 

Internews seeks an experienced Project Director for a four-year European Commission (EC)-funded project to advance the global response to increasing the resilience of at-risk independent media. The Project Director will lead and manage a consortium of four international NGO and academic implementing partners, overseeing and coordinating the design and implementation of a diverse portfolio of activities in multiple countries worldwide, as well as project monitoring and evaluation and a robust learning agenda. Strong skills in project financial management and communications are required.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

· Lead the Inception Phase of the project, working closely with consortium members, the EC, and other awardees to finalize target country selection, select research initiatives, draft the project workplan and monitoring and evaluation plan, and determine country-based activities.

· Serve as Internews’ primary point of contact with the European Commission, establishing and managing strong partnerships and dialogue with EC representatives in Brussels as well as country-level delegations.

· Effectively manage the project consortium, ensuring transparent communication processes and protocols.

· Pro-actively coordinate activity design and management with Internews Regional and Thematic Directors who manage Internews programming in key geographic regions and technical areas.

· Provide strategic, operational and representational assistance to ensure that activities are meeting their goals and targets, recommending program adjustments when necessary to keep the project on track;

· Regularly travel to London and Brussels, as well as target countries, for project and donor management purposes;

· Cultivate and strengthen relationships with local partner organizations and ensure that implementation is responsive to the needs of partners and beneficiaries;

· Track and report project progress and activities monthly against work plans;

· Oversee program monitoring and evaluation to ensure effective implementation and to measure activity impact;

· Working with the Monitoring and Evaluations specialist and team, ensure a robust learning agenda and deliver a learning symposium at project’s end with the consortium and EC.

· Maintain a thorough knowledge of key issues affecting independent media (print, broadcast, digital), and a general understanding of the challenges and opportunities facing independent media globally;

· Ensure the project is in compliance with all grant and cooperative agreement rules, requirements and regulations as well as with Internews internal policies and procedures;

· Serve as the primary budget authority over the project, responsible for ensuring all costs charged to the project are allowable, reasonable and correctly allocated;

· Accept fiduciary responsibility for all funds advanced for the purpose of the project;

· Understanding of and demonstrated commitment to upholding Internews’ Core Values.

SUPERVISORY RESPONSIBILITIES

Manage and oversee all project staff.Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems.

QUALIFICATIONS

· At least 10 years of experience in media and program development, including senior-level management of personnel and financial administration;

· Donor grant management experience with EU funding and wider donor experience is essential;

· Professional experience in the media sector is an asset; experience managing assistance programs supporting media and/or civil society required.

· Experience as a manager or trainer with professional capacity-building programs for journalists and media outlets an asset.

· Demonstrated knowledge and experience in some or all of the following areas:traditional, digital, and social media; media and internet law and policy; information disorders/ disinformation; and/or sustainability models for media;

· Excellent soft skills, including diplomacy, interpersonal and communication skills, with a problem-solving attitude and as a self-starter who works both independently and as a collaborative team player;

· Willingness to travel regularly to London and Brussels, as well as target country visits;

· Additional language skills are a plus;

· University degree or equivalent experience.

Vacancy Timeframe: 

Deadline for applications: 09 May 2024

Candidates must submit a succinct cover letter of no more than 2 pages explaining how they satisfy the requirements of the role, and a CV highlighting relevant experience. Successful candidate will also be asked to provide three professional referees, one of whom must be from their most recent employer. 

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of their position. As the nature of business demands change so, too, may the essential functions of this position. 

This position will be located in the United Kingdom and therefore a successful applicant must both be present in the UK for the duration of the assignment and be able to demonstrate their Right to Work in the UK in order to commence employment.

Are you enthusiastic about delivering high quality tenders that win business; ensuring those who need a voice are heard and have equitable choices about their life?

Do you want to work in a team where you will be supported to be ambitious about the quality, drive and impact of the work you lead on and where you will support others to do the same? 

Do you have an eye for detail, a passion for passion for smooth process and thrive on the buzz from juggling many bids under tight deadlines?

Then come and join us here at VoiceAbility. 

About the role 

We're looking for a highly motivated and skilled Bid Manager who can actively craft commercial tender submissions and work with the team to ensure we submit high-quality, winning bids within UK government procurement rules.

You will sit in the Business and Strategy directorate and lead bid-writing across the organisation, line-managing a team of Bid Writers and working closely with other colleagues across Business Development, Marketing and Operations.

This position is a full-time, 35 hours a week, permanent contract with a starting salary between £44,500 - £50,000 per annum depending on skills and experience. We are open to a conversation about flexible working or job sharing. Whilst the role is home-based, some travel for team meetings will be required.

About us 

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. 

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website. 

How will you make a difference? 

Through your bid management expertise you will proactively manage the workload of the bid-team, balancing known pipeline opportunities and the unknown tenders issued, ensuring capacity to bid on rewins and make the most of the new business opportunities. 

You will assiduously manage the end-to-end bid process and will support and empower the Bid Writers to take ownership of proposals and ensure they co-ordinate input from key stakeholders across the organisation.

About you 

You are enthusiastic and confident to take a leading role in driving forward VoiceAbility to maximise our opportunities and support our business strategy.

You will have a disciplined and well organised approach to bid management as well as exceptional attention to detail.

You will be able manage multiple bids and processes at the same time whilst ensuring you get the best out of your team in a high-pressure and time sensitive working environment. 

Our values resonate; you want to work somewhere where the empowerment of each other and our clients is central to our work. You value teamwork and collaboration and demonstrate transparency and accountability in your work.

Benefits 

· 28 days annual leave plus bank holidays 

· 5% employer pension & 3% employee contribution 

· Salary sacrifice pension scheme 

· Separate Life Assurance Cover 

· Staff discount scheme including retail discounts, entertainment, holidays etc 

· Discounted Gym Membership; Employee Assistance programme. 

· Supportive working environment fostering a good work/life balance. 

· Support with continuous professional development. 

Equality and Diversity 

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential. 

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options. 

How to apply 

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form. 

Important Dates: 

Closing date for applications: 9am on Monday 20th May; however, VoiceAbility reserve the right to interview suitable candidates as applications are received and therefore withdraw the vacancy before this date. 

Are you motivated to use your commercial edge to build and foster relationships to win business?

Is your approach one of partnership and problem solving, no matter what the circumstance?

Do you want to work in a team where you will be supported to be ambitious about the quality, drive and impact of the work you lead on and make a difference to people so they are empowered and heard when it matters most?

 If this sounds like you, then we could be a perfect match…

About the role

We're looking for a highly motivated and skilled Business Development Manager with a passion for relationship building and service sales. Someone who can actively engage and work with our existing client portfolio and win new business through formal tendering opportunities to ensure VoiceAbility remains a provider of choice.

In this new role, you will sit in the Business and Strategy directorate working proactively with external stakeholders and colleagues from across the organisation to ensure that we grow our portfolio of contracts, re-win existing business and advise clients of new services. You will be doing a mixture of new business sales and account management of existing services.

This position is a full-time, 35 hours a week, permanent contract with a starting salary between £39,000 - £46,500 per annum depending on skills and experience. We are open to a conversation about flexible working or job sharing. Whilst the role is home-based, some travel for meetings and events will be required.

About us

VoiceAbility is an independent rights and voice charity and one of the UK’s largest providers of advocacy and involvement services. We directly support and empower tens of thousands of people every year when they face life-changing decisions or need support to have their voice heard when it matters most. We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years.

We have social impact through our delivery of a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. We also influence policy and practice to push for changes to give people more choice and control over their lives and better support when facing challenging times. We have ambitious plans to continue to grow our influence and shape new and innovative services that will increase our impact.

How will you make a difference?

Through your commercial management expertise, you will win new business and ensure the retention of existing contracts. You will proactively manage your own workload, balancing known pipeline opportunities, acquiring, building and fostering relationships with stakeholders, collaborating with internal teams to craft winning proposals, and making the most of the new business opportunities open to us to ensure commercial success.

About you

You will have a minimum of two years experience of working in a Commercial Management, Account Management or Business Development role.

Have proven success in winning business through formal competitive tendering, ideally with central/ local government, by developing a credible position and clear convincing material and data.

You will have experience of working in an agile environment to respond to external factors that are likely to change at short-notice.

Experienced in stakeholder engagement and influencing both externally and internally, you will be a trusted partner to those who know you.

Our values resonate and you want to work somewhere where the empowerment of each other, our customers and clients is central to your work. You value teamwork and collaboration and demonstrate transparency and accountability in your work.

Benefits:  

• 28 days annual leave plus bank holidays
• 5% employer pension and 3% employee contribution
• Salary sacrifice pension scheme
• Separate Life Assurance Cover
• Staff discount scheme including retail discounts, entertainment, holidays etc
• Discounted gym membership; Employee Assistance programme
• Supportive working environment fostering a good work/life balance
• Support with continuous professional development

Professional Development

You will have plenty of opportunities to enhance your professional abilities through in-house opportunities for training and through personal development conversations with your line manager where you can explore career development together.

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

Closing date for applications: 9am on Monday 20th May

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.

 Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

 We look forward to hearing from you.

Due to the rapid expansion of Day One Trauma Support over the last three years, the charity’s infrastructure has needed to respond quickly to meet its changing demands. There is now a requirement to ensure that the Finance and Resources team has the right skill set and capacity to provide the support needed by the charity in an efficient and proactive way.

The HR Officer and Executive Assistant role is a newly created position to reflect both the growing HR needs of the charity as the workforce expands, and the executive support required by the CEO and Senior Leadership Team (SLT) to ensure the efficient and effective running of the charity. This is a key role which is instrumental in bringing the HR and organisational administration functions together at an operational level.

Reporting primarily to the Director of Finance and Resources and assisted by an external HR and Employment Law support service, this role will provide advice, guidance and support to all line managers in HR related matters whilst building and nurturing relationships with key stakeholders throughout all levels of the organisation.  This will include support to ensure the efficient and effective management, monitoring and reporting of people metrics, from recruitment, development, retention through to attrition and at all stages of the employee life cycle.

The role will also provide crucial executive support to the CEO and SLT of three Directors, to ensure the smooth operation of their responsibilities and co-ordinating efforts of various parties to ensure completion of key tasks and actions.

As part of an expanding and ambitious organisation, there are considerable development opportunities for the successful candidate and the ability to help shape the infrastructure of the charity.

About you:

You will have at least 3 years’ experience of delivering HR support directly and facilitating line managers to deliver HR support.  You will have a demonstrable understanding of employment law and the practical application of this, with experience of implementing HR administration and operational best practice for example, in the areas of recruitment, capability and performance management. You will help lead in creating an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential, which is critical for Day One as a young organisation.

You will have significant experience of providing proactive and responsive administrative assistance to senior staff and demonstrable experience of developing and managing effective administrative systems.  Additionally, the ability to build and maintain trusted relationships through professional engagement and communication skills, both written and spoken, that are effective, empathetic and adaptable to different situations are key to this role.

You will be highly organised and responsive to others in a way that is both timely and professional with well-developed time management skills to manage competing priorities, ensure follow up of actions and meet deadlines whilst working under pressure. A high level of accuracy and attention to detail is critical to this role, whilst maintaining strict confidentiality.

Day One is a young, ambitious national charity dedicated to supporting people impacted by serious or multiple injuries which could result in life changing consequences such as disability or death, referred to in the NHS as Major Trauma.  We provide practical, emotional and financial support to adults and children as well as their families and loved ones.  Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.