Operation director jobs

Join Operation Smile UK as our new Communications & Content Officer, where you’ll craft powerful stories that elevate our mission, spark fundraising, and shape our brand across digital and print channels. If you’re passionate about storytelling, campaign coordination, and making a real difference, we'd love to hear from you.

Job Purpose

The Communications and Content Officer supports the delivery of engaging and effective communications across Operation Smile UK’s channels. The postholder will create and coordinate content that raises awareness, supports fundraising, and strengthens the organisation’s profile in the UK.

Key Responsibilities

Content creation and content management

• Working with the Senior Communications Manager, research, draft, and edit compelling content for the UK website, newsletters, and print materials.
• Support the reimagining of existing content to ensure messaging is fresh, relevant, and audience-led.
• Collate and maintain a library of case studies, stories, and assets for use across teams.
• Ensure brand voice and tone are consistently applied across all communications.

Digital and organic social media

• Develop and maintain a social media content calendar which supports our Communications Strategy and liaise with our Social Media Freelancer to plan and approve posts.
• Contribute to the delivery of multi-channel campaigns, liaising with internal stakeholders and suppliers to create assets and meet deadlines.
• Assist with monitoring and reporting on content performance, identifying opportunities for growth and engagement.

Campaign coordination

• Support the planning and scheduling of communications campaigns like World Smile Day and advertising events like our annual carols concert.
• Manage feedback processes to ensure the timely delivery of content and materials.
• Act as the first point of contact for all content requests from across the organisation.

Administration and finance

• Collate quotes for expenditure and liaise with suppliers as required.
• Track invoices, ensuring coding is accurate and amounts match agreed quotes.
• Maintain organised systems for content workflows, approvals, and campaign schedules.

Monitoring and evaluation

• Gather engagement and performance metrics from all channels.
• Provide regular reports to the Senior Communications Manager.
• Suggest improvements to optimise performance and impact.

Recruitment

We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process. 

We are looking for an autonomous, inspiring, confident and organised leader. A transformer, capable of leading change and of developing services systematically and robustly. Someone who is inspired by the work we are doing now, and the opportunity to continue to lead growth and development. 

Joining at an exciting time as we prepare a three-year strategy, you will have experience of charity sector, be able to evidence service leadership, change management, service design / transformation. You will have a strong understanding of governance, quality and safety in service design, as well as lived experience impact.

You will have had experience of working in or alongside the NHS. You will be an empowering leader, supportive and coaching in style, bringing people with you through development and change work.

You will be collaborative in your approach and credible in your leadership. You will have worked with other senior leaders and be comfortable presenting to boards and to a wide range of internal and external stakeholders. 

Please refer to the attached recruitment pack for the full Job Specification.

Please upload your CV and supporting cover letter, outlining why you’re interested in the role. Please take your time to explain how your experience is relevant to this post and how you meet the criteria.

Closing date: Midnight Sunday 21st September 2025 

First stage virtual interviews: Monday 29th September 2025 

Second stage in-person interviews: Wednesday 15th October 2025 

Plumstead Community Law Centre is a free specialist legal advice charity located in central Woolwich in South East London. We provide specialist legal advice and advocacy in the areas of immigration, welfare benefits and employment People can access our services via telephone or email, and through the Advice Hub outreach services we attend in local community centres. In 2024 over 1,400 local people accessed our advice and representation services, resulting in a range of financial and non-financial benefits.

Towards the end of 2024, we moved away from a collective model towards a functional management structure. We appointed an Interim CEO from the staff group and expanded our trustee board's size and expertise.

This Managing Director and Senior Solicitor role involves assuming the charity’s management from our interim CEO, who has established strong systems and secured new funding for the further strengthening of the charity. Our strategic plan includes improving our legal practice management with a view to obtaining a quality mark and securing an immigration legal aid contract. We anticipate securing further funding to expand our services, to support more people in need in our community.

We are looking for an enthusiastic, experienced solicitor who has a track record in supervision and management. Although the job description is wide ranging, support will be given through further recruitment of administrative support. 

​The Law Centre Managing Director and Senior Solicitor (“MD/SS”) is responsible for all aspects of the day-to-day operation of the Law Centre. Working within appropriate delegations from the Board, the post holder ensures that the Law Centre provides quality assured services that meet its charitable purposes. The MD/SS ensures that issues of risk and compliance are properly managed and that the Centre is an exciting, innovative and enjoyable place to work. The MD/SS ensures that the Centre operates within budgets set by the Board and 2 that it offers value for money. The MD/SS must ensure that legal, regulatory, grant, contractual and other relevant requirements are met and that the Centre continues to be relevant to its community. 

Grants operations and data manager

Salary - £54,963 - £64,124 pro rata
Hours - Full-time / part-time (from 0.6FTE)
Benefits - Excellent package including 27 days annual leave + bank holidays

We believe that people’s sight matters and wish to strengthen our committed and passionate team by appointing a grants operations and data manager to join our grants and research team.

The grants operations and data manager is a newly created role, within Moorfields Eye Charity's grants and research team, to support, manage and develop grant funding operations. This is a really exciting time to join the team as this position will play a key role in the ongoing optimisation of the teams grants management system (Flexigrant, implemented 2024) and also the underpinning funding operations to support the delivery of our first grants strategy, due to be launched in early 2026.

We have ambitious plans. We have put into action a five-year business plan that is supporting our growth from raising and funding around £6 million annually to becoming a £10 million a year charity.

This is an exciting opportunity for the grants operations and data manager to bring passion and experience to our dedicated team, ensuring we have robust and effective processes to select and award the most impactful projects and programmes, and enable the monitoring of outputs, outcomes and impact.

Experience in grants management is essential and the successful candidate will be able to think creatively, plan, solve problems, and make effective decisions in a fast-paced environment.

About the role

You will be joining a supportive grants and research team who are committed to ensuring the charity has robust grant making mechanisms to determine best use of charitable funding together with monitoring and evaluating projects and programmes. 

You will be involved in optimising the grants management system and funding processes, driving effective data collection and reporting, and corresponding work-flows. The role is highly collaborative, requiring you to develop professional working relationships with stakeholders at various levels. It will suit a candidate who is dynamic and ambitious, confident delivering change, and in taking initiative.

About you

You will have an established track record in grant-making, ideally in a health or medical research charity. You will have experience in the full life-cyle of grants management and the delivery of grant-making programmes, working with complex data and databases. You will also have a keen interest in improving operational processes and developing/analysing reports for data driven grant making activities and showcasing the impact of funding.

You will be an effective communicator, able to build confident working relationships at all levels. You will bring strong interpersonal skills along with the ability to work collaboratively and to influence, lead others in matrix style working.

To apply

Your application should include your CV and your cover letter response (up to 500 words each) to the following questions:

› What attracts you to this role and Moorfields Eye Charity?
› How your experience applies to this role?

If you think you could do the role, but don’t have all the desirable experience, we would still welcome an application from you.

The closing date for applications is 16 September 2025.
Interviews are expected to be week commencing, 29 September 2025.

We are seeking a dynamic and dedicated Director to join our team. This pivotal role will be responsible for driving our fundraising efforts, developing relationships, building and managing cross organisational and corporate partnerships, and expanding our network to support and enhance our programmes. The ideal candidate will have a proven track record in fundraising, excellent networking abilities, and a passion for our mission. The postholder is key in the delivery of the organisation’s strategic vision and direction.

The core function of the role will be to help lead the organisation as it looks to expand its services and capacity to serve those with learning disabilities.

Over the last few months, CPF has been looking into upcoming tender opportunities and recently finished a feasibility study which has provided recommendations on some of the most viable partnership opportunities and expanded service provisions that could play a vital role in moving forward. These are built around three main priority areas – sustaining and expanding the advocacy service, building long-term and mutually beneficial partnerships with other organisations that result in additional service provisions, and expanding the use of the current premise to create a warm and welcoming space throughout the week and into the evenings.

The Director will be expected to take on some of the current conversations and plans around the three priority areas of the advocacy service, partnerships and creating a warm and welcome space; identifying the most viable way to bring in sustainable funding for these. The Director will be responsible for fundraising and income generation and they will be expected to identify grants and funding opportunities and varied income generation sources for the organisation. They will also develop fundraising strategies, cultivate relationships with donors and sponsors, identify funding, write bids and explore grant opportunities to ensure the charity has the resources to fulfil its mission.

Severn Wye is changing the way people use energy – tackling the challenge of fuel poverty to meet the urgent need for warm healthy homes now, and acting on climate change by creating a low-carbon future that’s driven by clean energy.

 With a turnover now exceeding £10million and a team of almost 100 staff, we are ambitious, innovative, and growing fast. Working with local authorities, central government, grant-making trusts, and communities to deliver high-impact projects , funding is often unpredictable, so financial agility is key.
You’ll oversee finance (around 60% of your time) and operations, leading a talented team managing HR, safeguarding processes, GDPR, and compliance. You’ll combine solid monthly reporting with forward-looking business planning and forecasting, helping us secure funding, deliver pioneering projects, and make thousands of lives better each year.
Key responsibilities

• Lead all financial management, including budgets, management accounts, cashflow forecasting, statutory accounts, and audit.
• Provide financial modelling and forecasting for complex, innovative projects – from carbon capture technology pilots to large-scale retrofit contracts, ensuring the Board can make informed investment decisions.
• Work closely with fundraising and operational teams to set realistic yet competitive project budgets, monitor performance, and ensure resources are aligned.
• Oversee HR, safeguarding processes, GDPR compliance, and office systems, ensuring efficient operations and legal compliance.
• Act as Company Secretary, supporting the Board and ensuring governance standards are met.
• Continuously review and improve systems, policies, and processes to strengthen organisational resilience and performance.

The challenges you’ll help us tackle

• Managing cashflow and reserves in a context of variable and contract-based funding.
• Balancing the immediate demands of service delivery with longer-term strategic investments.
• Supporting a senior leadership team to make data-driven decisions in a fast-moving environment.
• Ensuring operational systems and compliance frameworks keep pace with our growth.

What’s in it for you?

• Salary up to £65k (FTE) depending on experience
• 7% employer pension
• Wellbeing support
• Cycle to Work scheme
• Hybrid working – typically 2 days a week in our Gloucester Quays office
• Flexibility around hours and potential for a 4-day week
• A supportive culture where flexible working is genuinely valued

We are looking for someone with proven senior finance leadership (preferably in the charity sector), strong people management skills, and the confidence to guide operational strategy while staying close to the detail. You’ll be collaborative, values-driven, and comfortable working with uncertainty while keeping us on a secure financial footing.
If you’re ready to use your skills to help tackle the climate crisis and create warmer, healthier homes, we’d love to hear from you.
 

About Charity Recruit
This recruitment is being managed by Charity Recruit, specialists in senior appointments across the charity and not-for-profit market. We know that finding the right leader is about more than matching skills to a job description – it’s about securing people whose values and vision truly align with your mission. From placing CEOs to senior operational and finance leaders, we have a proven track record of delivering exceptional candidates who bring lasting impact. Our clients choose us for our in-depth market knowledge, extensive networks, and a recruitment process that’s thorough, personal, and built on trust.

Ideal role for a company accountant / bookkeeper (must be at least AAT qualified) to manage the day-to-day accounts, as well as to contribute to the wider operations of this highly successful education provider that runs schools and teacher training using the Montessori approach.

Specifically, as Finance and Operations Officer, reporting to the Head of Finance and Administration (HoFA), your remit will include:

• accounts receivable/payable, credit control, reconciliations, and audit preparation;
• providing financial and operational support to staff throughout the organisation;
• supporting HoFA to prepare and deliver accurate and regular management accounts, budgets and forecasts, one-off finance reports, and grant reporting;
• overseeing facilities management, ensuring the maintenance and security of all buildings;
• working with School and Training Centre staff to carry out risk assessments where appropriate and monitor all sites to ensure that they are carried out and comply with risk assessments; and
• overseeing Early Years Funding (EYF) for all school sites.

Key requirements include:

• AAT qualified or working towards a recognised accounting qualification (e.g. ACCA, CIMA)
• strong numeracy skills and confidence handling financial information, with experience of bookkeeping or finance systems (e.g., Sage 50) or a willingness to learn
• an understanding of facilities, health and safety, and data protection.

Equally important will be your excellent organisational skills; your initiative; a hands-on approach and a proven track record of seeing projects through to completion. Good oral and written communication skills are also key.

Experience within a school and / or not-for-profit organisation is desirable, albeit not essential. Experience with grant management processes would also be highly desirable. 

The Maria Montessori Institute offers a generous starting salary plus excellent benefits, including CPD opportunities, pension contribution, life assurance, 32 days' holiday plus bank holidays, lunch onsite during term time, cycle to work scheme and an employee assistance programme.

To apply, please email your CV and supporting statement (to be a maximum of 2 pages) to Jonathan McIntyre, Managing Director at CJA Group by clicking apply.

Your supporting statement is a vital part of the application process: applications submitted without a supporting statement will not be considered.

Closing date: midnight on Sunday 7th September 2025.

MMI is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Statutory checks including a satisfactory DBS certificate and references will be a requirement for this role. This role is classed as regulated activity with children and is exempt from the Rehabilitation of Offenders Act, 1974

Executive Director

£60,000-£65,000

Full time and permanent
London N7 and flexible hybrid working

The Joint Council for the Welfare of Immigrants (JCWI) is an independent charity established in 1967. For over 57 years, we have promoted our vision of a society in which people can live safely and are treated with equal dignity and respect, regardless of where they are from or how they came to the UK.

To achieve this, we provide legal advice, representation and holistic support to migrants experiencing injustice, poverty, and discrimination; we undertake parliamentary advocacy and expert policy analysis; we speak out and challenge damaging and discriminatory media narratives about immigration; we use law as a tool of resistance;  we work in solidarity with migrants and grassroots groups, and we build campaigns that both build power and influence power; working towards radically transforming immigration and asylum law and policy.

JCWI has been through a period of transition over recent years, with pressures on the organisation, its staff, capacity, and resources increased by successive political attacks on migrant communities, the eroding of migrants’ rights through legal and policy change, the rise of the far-right in the UK and the widening gap between the rich and powerful and Britain’s multi-racial working class.

It is in this context that JCWI is seeking an empathetic and collaborative leader given we are in a time of immense political upheaval both in the UK and across borders. We need someone who can unite us towards a refreshed collective resistance to increasingly unfettered state and corporate power.

The successful candidate is likely to have a sound grasp of the key issues JCWI works on and the political climate in which the organisation operates, to provide confident leadership and strategic guidance to all teams, and to maintain and build relationships with key stakeholders.  This includes setting and reviewing the organisation's objectives within the framework of the five-year strategy, developing and reviewing the annual business plan and fundraising plan, maintaining JCWl's relationships with trusts, foundations, and other key partners, and acting as one of the lead spokespeople for the organisation in the media and elsewhere.

JCWI has a proud history of leadership from racialised people and people with lived experience of the immigration system, and therefore we strongly encourage applications from people with lived experience of the immigration system and those who are representative of the communities we work with. We also welcome applications from anyone who has faced marginalisation or oppression, including people of colour, people who identify as LGBTQIA+, disabled people, and/or people who are working class or from working class backgrounds.

How to Apply

Application is by way of CV with a Supporting Statement of no more than two sides of A4, that should set out your motivations for applying and outlines your suitability for the role as set out in the job description as well as how you meet the person specification.

Closing date: Midnight, Wednesday 1st October

First interview: Week commencing 13th October

Second interview: Week commencing 20th October

Final stage: Meet the team w/c 27 October (shortlisted candidates)

About the Role

As Director of Finance, you’ll:

• Lead all aspects of financial strategy, reporting, and governance
• Oversee day-to-day financial operations and team leadership
• Provide critical insight and assurance to the Chief Executive and Trustees
• Responsible for executive on-call duties as part of a scheduled rota, handling urgent issues outside regular business hours.
• Support the financial management of fundraising income and grant funding
• Manage the Facilities function to ensure safe, compliant, and well-maintained premises
• Drive continuous improvement, sustainability, and operational effectiveness
• Support the IT and Data protection operations 

You’ll be instrumental in helping us deliver our strategic vision with financial clarity, stability, and confidence.

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Director of Income Generation & Marketing will lead the design and delivery of an ambitious, innovative, and sustainable income generation and marketing strategy. This role is responsible for significantly growing Muslim Aid’s financial resources, enhancing its brand presence in the UK and internationally, and expanding its footprint in new and emerging economic markets, ensuring all activity is firmly aligned to Muslim Aid’s mission and values.

The Director will drive high impact fundraising initiatives across multiple channels, working closely with Country Directors, global teams, and other SLT colleagues to unlock new funding opportunities, diversity income streams and maximise donor engagement. They will cultivate strategic partnerships with corporate, institutional, and philanthropic stakeholders, while ensuring the highest standards of compliance, governance, and ethical fundraising practice.

This is a result driven leadership role, accountable for delivering measurable income growth, strengthening market positioning, building and developing a high performing team, and ensuring Muslim Aid’s brand and fundraising activities are aligned with organisational priorities and global impact goals.

About the Role:

1. Lead the development and delivery of a bold, multi-channel income generation strategy planning philanthropy, digital, institutional, corporate, and brand led campaigns that drives ambitious, measurable growth and long-term sustainability.
2. Provide strategic oversight of all fundraising activities, ensuring quality, compliance, and consistency with global standards, organisational policies, and ethical fundraising practices.
3. Lead the design and delivery of innovative, results-driven fundraising campaigns across public, major donors, institutional, corporate, volunteer, and digital channels, ensuring measurable growth and strong return on investment.
4. Provide strategic leadership in cultivating, creating, and establishing high-value relationships with individuals, foundations, corporates, and institutions, ensuring alignment with Muslim Aid’s values and long-term organisational priorities.
5. Provide strategic leadership to the Income Generation & Marketing team, building a high performing, motivated, and accountable workforce.
6. Lead the development and management of multiple departmental budgets, including financial planning, resource allocation, forecasting, invoicing, and payment processing, ensuring optimal use of funds aligned with organisational financial goals.

About You:

To be successful in this role, you will need:

1. Degree or higher in Business Administration, Marketing, Fundraising, or a related field.
2. Extensive senior level experience leading fundraising and income generation in a nonprofit or international development context.
3. Proven track record of designing and delivering multi-channel fundraising strategies that drive significant income growth.
4. Deep knowledge of institutional fundraising, major donor, corporate partnerships, digital fundraising, and philanthropic sectors.
5. Exceptional leadership skills, with ability to inspire, develop, and manage high-performing teams.
6. Outstanding communication, negotiation, and influencing skills across diverse stakeholders and cultures.

Why you should apply:

Join Muslim Aid as the Director of Income Generation & Marketing and play a pivotal role in shaping the future of our fundraising and brand presence on a global scale. This is a unique opportunity to design and deliver an ambitious strategy that will drive sustainable income growth, diversify revenue streams, and expand Muslim Aid’s reach into new and emerging markets. You’ll lead innovative fundraising initiatives across multiple channels, build high-value partnerships with corporate, institutional, and philanthropic stakeholders, and ensure our marketing activities elevate Muslim Aid’s visibility and impact. If you’re ready to deliver measurable results, expand global opportunities, and help secure the resources needed to transform lives and communities in need, apply now to be at the forefront of our mission.

Benefits you will enjoy working for us: 

• 25 days annual leave + 4 Privilege days
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV.

The Daniel Spargo-Mabbs Foundation is a drug and alcohol education charity that aims to support young people to make safe choices about drugs and alcohol and reduce harm. We do this through increasing understanding of the effects and risks, and helping to develop life skills and resilience. The Foundation was set up in January 2014 by Tim and Fiona Spargo-Mabbs in response to the death of their 16-year-old son Daniel having taken ecstasy

We are recruiting an Operations Coordinator to join our team. This role will work closely with the Director to provide Executive Assistant support; work with the Head of Operations to provide HR and finance administration and coordination; and will provide general administrative support across the staff team. This is a new post to support our ever-growing work, and will be based in our Purley office.

Suitable candidates will:

• be passionate about supporting young people to make safer choices about drugs and alcohol
• have experience of providing EA support
• have experience and confidence of using financial data and of coordinating both finance and HR-related processes
• have excellent organisation and multi-tasking skills, with experience of coordinating a range of admin processes
• be a skilled and clear communicator, enjoying working closely with a number of people within the extended team
• enjoy working in a small and busy team

Job Purpose

This role plays a key part in the delivery of Operation Smile UK’s retention programme, generating income and retaining existing cash and regular giving donors. The Giving Engagement Officer (Retention) will support the Giving Engagement Manager to implement multi-channel (mail, telemarketing, web and email) donor retention campaigns, ensuring timely delivery, creative accuracy, and effective stakeholder coordination.

You will be responsible for managing campaign schedules, supporting the creative and data processes, and ensuring delivery partners are aligned. This is an excellent opportunity for someone looking to deepen their fundraising or campaign delivery experience in a collaborative, fast-paced environment.

Key Responsibilities

Campaign Delivery & Coordination

· Deliver cultivation and retention campaigns, setting up and developing schedules in Asana and coordinating all required stakeholders.

· Manage timelines to ensure all activity is delivered on time and to plan.

· Compile campaign costs and track expenditure against budgets, flagging issues as they arise.

Creative, Data & Fulfilment Management

• Develop campaign briefs for creative, data output, print and fulfilment for review by internal teams and suppliers.
• Manage the creative sign-off process: collate feedback from stakeholders and ensure briefing accuracy to suppliers.
• Proof all campaign materials to maintain brand integrity and accuracy.

Digital & Email Communications

• Support the development of donor emails in line with agreed campaign structures.
• Coordinate the production and scheduling of email content in collaboration with the communications and data and tech team.

Performance Monitoring & Reporting

• Compile campaign results for analysis and provide reports to inform future activity.
• Work closely with data teams to ensure appropriate segmentation and tracking.

Donor Stewardship

• Support the thank-you process, including personalising and developing donor thank-you cards as required.
• Contribute to improving supporter journeys and experiences through campaign touchpoints, especially for regular givers.

Recruitment

We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.

Application Instructions

Could you please provide us with a cover letter (no longer than one A4 page) that addresses the following:

1.  Why are you interested in a career in fundraising?
2.  What skills will you bring to this role? 
3. What specifically attracted you to Operation Smile UK’s mission to provide cleft care and safe surgery globally?
4. How have you coordinated campaign schedules, stakeholders, and suppliers in previous roles to ensure on-time, accurate campaign delivery?

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process. 

ASNEW (Advocacy Services North East Wales) is looking for a visionary Service Director to lead our well-established charity into its next chapter of growth and impact.

Every day, our team of twenty-three passionate staff, champion the voices of people across Wrexham and Flintshire. We provide independent, rights-based advocacy to ensure people are heard, their rights upheld, and their choices respected.

As Service Director, you will play a pivotal role in shaping the future of advocacy in our region.

Working closely with our dedicated Board of Trustees, you will:

· Drive our strategic vision, ensuring high-quality, person-centred services.

· Inspire and lead an experienced, values-driven team.

· Strengthen partnerships and secure sustainable funding.

· Represent ASNEW at local, regional, and national levels as a credible and enthusiastic ambassador.

What We are Looking For

We are seeking a compassionate and dynamic leader who brings:

· Senior leadership experience in a relevant setting (charity, advocacy, social care, or health)

· A commitment to rights-based, person-led approaches

· Confidence in managing operations, people, and budgets.

· A collaborative, inclusive leadership style

· Passion for social justice and a belief in the power of advocacy

What We Offer

· A rewarding leadership role where your work will change lives.

· A supportive, reflective culture that prioritises wellbeing.

· Flexible and hybrid working options.

· Opportunities for professional growth and development

· The chance to make a lasting impact in a values-led organisation.

Are you a values-led leader with a passion for delivering impactful services?

We are seeking a Director of Services to lead the development and delivery of national carer support services. This is an exciting opportunity to join a committed senior leadership team and play a key role in shaping the next stage of their strategy.

Remote (UK-based) | Contract until Dec 2026

About the Role

• Lead and inspire a high-performing team to deliver impactful services.
• Use data and insights to strengthen outcomes and ensure services remain responsive and effective.
• Collaborate with the senior leadership team to drive strategic goals.
• Champion diversity, equity, and inclusion in all aspects of service delivery.

This role offers the flexibility to work remotely from anywhere in the UK, with occasional in-person meetings (typically twice a month) in London.

About you

We are looking for someone who brings:

• Proven experience at Director or senior leadership level within a service delivery role (preferably within the charity sector).
• A track record of managing counselling or advice services and involving service users in co-design.
• Strong skills in impact reporting, partnership building, and leading high-performing teams.
• A collaborative and strategic mindset, with the ability to balance competing priorities.
• Understanding of safeguarding and the issues facing carers (experience in the dementia or carers’ sector desirable but not essential).

This is a fantastic opportunity to make a real difference for carers and ensure services remain robust, inclusive, and impactful.

For more information, please submit your CV to .

 Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

 As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.