UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as Director of Innovation.

As Director of Innovation, you will lead research into strategic future business opportunities for UNICEF UK. This includes setting up a new function and working closely with peers to deliver a fundraising innovation strategy, as well as the build out of innovation capabilities, processes, governance and culture through the organisation.  In addition, you will set up project teams to develop, launch and deliver new innovations and important cross organisational initiatives such as complex campaigns in line with priorities for delivering income, impact and influence for children.

You will have a proven track record of establishing and leading an innovation function and working with teams outside of that function to embed the right culture and skills-sets to unlock innovation opportunities. We are looking for experience of building an organisational innovation strategy in collaboration with relevant internal functions, and as this role sits on our extended leadership team, you should have significant internal stakeholder management skills at a senior level (including Executive Team and the Board of Trustees). You will be supporter driven and insight led, as this is absolutely fundamental to the role’s success.

We are gradually moving back to our offices on the Queen Elizabeth Olympic Park in Stratford, East London and we anticipate most colleagues will work one day a week in the office and the rest of the time from home.  We are happy to discuss other flexible options to suit your circumstances.

The objective of Self Help UK (operating name for Self Help Nottingham) is to promote  health and wellbeing  through the participation in self-help groups and peer support activity. Our main area of expertise is in supporting and conditions, disability, social stigma, mental health etc. developing independent self-help groups, to enable them to be member led. These groups support people with issues e.g. long term health

We also deliver cancer support services in partnership with Macmillan Cancer support and have a large volunteer base who offer emotional support and assist with the creation of new self-help groups.

We are at an exciting time with new contracts being mobilised including a new National Self Help Resource Centre and  Macmillan Deaf Cancer support project.

Working with the Board of Trustees, the Managing Director will be responsible for the leadership, strategic development and management of Self Help UK. They will represent the organisation and promote its vision, mission, values and work to key stakeholders, partners and the wider general public. The Managing Director will also be responsible for identifying opportunities for growth, business development and diversification to ensure the financial sustainability of the organisation.

We value diversity and welcome applications from individuals of all backgrounds. We seek to employ people based on their ability to carry out the requirements of the role and no applicant will receive less favourable treatment on the grounds of disability, gender, race, religion or belief, age, sexual orientation, marital status, parental status, or caring responsibilities

The post holder will sit within the Senior Management Team and will provide leadership and operational support to the CEO for the management of all clinical services. The post holder will play a key role in overseeing MW’s wellbeing and clinical services to ensure robust clinical support and safe delivery of practice across all settings. The post holder will work closely with other members of the senior management team including the Operations and Service Development Manager (OSDM) and IAPT Clinical Lead, to lead on and/or contribute to the development of MW’s services and its strategic goals.

As the Head of Wellbeing and Clinical Services, the post holder will lead by example and act as a positive role model for all staff by ensuring that all staff fulfil the requirements of their job descriptions and adhere to all organisational policies and procedures.

The post holder will ensure that the staff are appropriately supported and delivering a safe service based on the processes and protocols of the respective service, including NICE guidelines and protocols established by MW’s NHS Trust partners, where appropriate.

The post holder will be responsible for the development and leadership of MW’s wellbeing and clinical services, from client experience to complex care provision.

The post holder will ensure that the clinical governance arrangements including risk management are adhered to; support the OSDM to staff requirements including recruitment, selection and retention; support the OSDM in the development of good practice, to improve and evolve the processes and systems to meet the demands of the services.

The post holder will oversee the accurate record keeping for assessments and interventions in the respective services, ensuring high quality detailed notes are recorded in a timely manner.

The post holder is the Named Lead for Safeguarding, Risk Management and Information Governance Management for the organisation.

Main Duties and Responsibilities

To provide strong leadership, cultivate a culture of clinical excellence and a robust clinical governance across all services in line with best practice:

• Provide support and oversight for good use of client or patient database and monitor effectiveness
• Work with the Chief Executive and the senior management team to monitor staff/practitioners/clinicians’ performance every month
• Produce service reports for steering group and contract meetings
• Produce reports, attend and contribute to MW’s board meetings every quarter
• Produce end of project reports and evaluation as necessary
• Support the development of the staffing strategy, recruitment, selection and induction. Actively participate in staff recruitment, including the short-listing and as a member of the interview panel for all clinical and frontline staff across MW’s wellbeing services.
• Deputise for the Chief Executive when necessary
• Assist the Chief Executive with fundraising applications to NHS Trusts and charitable trust foundations

Across all services, the post holder will be expected to:

• Monitor and review service targets and ensure all respective services meeting their Key Performance Indicators (KPIs) including waiting times, client screenings, treatment and recovery.
• Provide the clinical input and support to the OSDM to improve the clinical elements of service interventions, and help to implement on-going service developments
• Keep apprised of new developments e.g. in relation to short-term therapeutic interventions, social prescribing, community transformation and transition services, relevant to the respective service
• Jointly with the OSDM and the Chief Executive, ensure all complaints and concerns are handled effectively and efficiently, in accordance with MW’s procedures.
• Ensure staff attend their clinical supervision sessions as requested by their respective clinical supervisors, and adhere to and follow the guidance provided to ensure a safe service, implemented in line with the latest NICE guidelines where applicable
• Protocols and arrangements are in place so that people can be stepped up and down to and from and within the service as required
• Support the OSDM to work collaboratively with MWS and WT CIC partners to ensure the service meets the required service targets and KPIs

In the IAPT Service, they will ensure:

• In conjunction with the IAPT clinical lead, the service is implemented and developed in line with national and local IAPT guidelines
• Therapists are attending the required level of clinical supervision as delivered by the IAPT Clinical Lead, Step 2 and Step 3 supervisors
• Work closely with Barnet, Enfield and Haringey Mental Health Trust (BEHMHT) clinical and management colleagues
• Promote the service and increase access for people with mild to moderate anxiety and depression including groups and communities who are underrepresented in the service.
• Ensure staff attend their clinical supervision sessions as requested by their respective clinical supervisors, and adhere to and follow the guidance provided to ensure a safe service, implemented in line with the latest NICE guidelines where applicable

In the BWH Service, they will ensure:

• Referrals are paper screened based on risk and presentation for suitability
• Provide case management supervision on complex cases, and those presenting with risk, to support the Senior Wellbeing Navigator and BWH’s Wellbeing Navigator staff, and consulting the multi-disciplinary team (MDT) discussions for complex cases
• Regularly attend and contribute to the MDT discussions at the Joint Case Management meetings to ensure formulation of tailored wellbeing plans
• Work closely with the OSDM to provide highlights of the service including client presentations, complex case discussions and identifying the key needs and themes experienced in the community, to inform commissioners of the ongoing service delivery
• Support the OSDM in developing partnerships and fostering relationships with key stakeholders including commissioners, statutory services, other VCS organisations and service user groups

In the IVS Service, they will ensure:

• The service aims to promote independence and resilience
• The service connects individuals with appropriate agencies through onward referral and connection based on their needs
• The staff team are supported with case management supervision on a regular basis
• Support the OSDM in promoting the service and increasing access for those identified by BEHMHT’s colleagues as suitable to be transitioned into the community.
• Support the OSDM in instilling the ethos of the WT CIC and MW in staff, providing the motivation and empowering the staff team to perform to the best of their ability
• Work collaboratively as part of the Core Locality MDT with clients to develop their co-produced, tailored recovery plan based on their wellbeing goals and promote personal responsibility

Information and Resources

Within all the key services, staff are required to record accurate contacts and engagement with service users on a regular basis.

The post holder will:

• Ensure that data quality across the service is to a very high standard, and staff complete all information requirements as agreed by existing processes and local protocols, enabling the generation of regular reports to provide up to date and accurate performance monitoring reports to commissioners

Clinical Services

MW’s wellbeing services cater for a wide range of mental health and wellbeing presentations in the community, ranging from mild to moderate mental health to severe and acute comorbid presentations. The post holder will have a strong knowledge of these issues, experience in managing cases with these presentations and will oversee:

Across all services:

• Maintain high clinical standards in all aspects of the work.
• Ensure staff are appropriately skilled and trained to deliver the service
• Clinical governance arrangements are in place to cover all clinical activity
• To develop and ensure implementation of Policies and Procedures for operation of the services
• Ensure staff attend their clinical supervision sessions as requested by their respective clinical supervisors, and adhere to and follow the guidance provided to ensure a safe service, implemented in line with the latest NICE guidelines where applicable
• Act as the designated lead for Risk Management and Safeguarding across MW’s services. They will possess the confidence and experience to support other team members to manage and deal with risk situations as and when they arise.
• Support staff to undertake risk assessment and risk management for individual clients and to provide advice on psychological aspects of risk assessment and risk management in line with BEHMHT Trust policies and procedures, including work with clients deemed as vulnerable adults.
• Drive improvement through client engagement

Education and Training

The post holder will ensure mandatory training is undertaken and relevant CPD opportunities for all staff including PWPs, other therapists, Wellbeing Navigators and IVS workers; and deliver/support the delivery of regular internal clinical skills training sessions across the team.

Professional

All staff working within the organisation will be expected to comply with the MW staff code of conduct, and to comply with local and national professional standards as required in their roles. The post holder will be expected to:

• Maintain standards of practice according to the employer and any regulating bodies.
• Ensure all aspects of confidentiality relating to both the service and individuals are maintained at all times with a clear understanding and implementation of GDPR data protection regulations
• Participate in individual performance review and respond to agreed objectives.
• Ensure all staff are aware of professional standards expected in the service. Work is carried out within the agreed policies and procedures and in adherence with NICE guidelines

Quality & Patient Safety

The post holder will be expected to adhere and comply with the following policies and the governance framework of MW and the WT CIC, including NICE guidance and best practice guidelines. This includes but is not limited to:

• Protection of Children & Vulnerable Adults
• Incident Reporting
• Identification, management and reduction of risk
• Monitoring of quality and compliance
• Health and Safety, and the environment for patients/clients, visitors and staff
• Infection Control
• Equal Opportunities
• Health and Safety
• Information Governance
• UK Data Protection Act 2018, the General Data Protection Regulation (GDPR), access to Health Records Act 1990, and other relevant legislation

The post holder will be expected to maintain up-to-date knowledge of legislation, national and local policies and issues in relation to both the specific client group and mental health.

Organisational Change

As services develop and change, the post holder may be required to undertake other responsibilities within MW. These may include responsibilities such as the support of activities and events that promote the awareness and development of the organisation, and contribute to the ongoing efforts in fundraising.

Review

This job description is an outline, which reflects the present requirements of the post and is not intended to be an inflexible or finite list of duties and responsibilities. As these duties and responsibilities change and develop the job description will be amended from time to time in consultation with the post holder.

Being a Country Director is one of the most challenging and rewarding roles there is. 

Mission Aviation Fellowship International (MAF) is an international Christian organisation bringing help and hope to some of the poorest and most remote communities in the world. Our vision is to see isolated people physically and spiritually transformed in Christ’s name. Our purpose is to share God’s love through aviation and technology.And our values are embodied in six key words: Impact, Witness, Partnership, Care, Excellence and Stewardship

Today, an MAF aeroplane takes off or lands every four minutes in countries where flying is not a luxury, but a lifeline.  We work with hundreds of missions, churches, local groups, relief and development organisations and national government agencies. Together we deliver practical, medical and spiritual care in places with the deepest human need.The numbers are staggering… MAF globally now serves 1500+ organisations and operates more than 135 light aircraft to approximately 1500 destinations on five continents

 Our Country Directors are at the sharp end of transformation as you work with our partners to reach isolated communities.  The role requires you to be able to successfully navigate significantly diverse functions.  As the leader of a multinational team you will be instrumental as you inspire you team to achieve our vision.  You will need to work with local partners, regulatory authorities and country officials to achieve the programme goals.  You will ensure all operational activities in the programme are carried out within the approved annual budget by monitoring internal control systems and taking corrective action where necessary. You will also ensure that all operational activities of the programme are well coordinated, safe and efficient.

Our Country Directors responsibilities fall into 5 key areas

1. To ensure that MAF's activities have an impact in places of greatest needs
2. To develop partnerships with service users
3. To ensure that flight operations are conducted in a safe and efficient fashion
4. To support the effective performance and wellbeing of the MAF Team
5. To support effective & efficient use of resources

Candidates must possess:

• Excellent spoken and written English. Some programmes also require fluent French
• University graduate or equivalent experience
• Extensive leadership and general management experience at a senior level
• Spiritual leadership experience within an interdenominational context
• Demonstrated ability to build and maintain good relationships with all levels of an organisation
• Budgetary and financial management experience
• Cross-cultural management experience
• Experience of working in a multi-functional or disciplinary team

Highly desirable requirements:

• Experience of working in aviation or related field
• Highly experienced working within an aviation or related field
• Development of organisational strategies, operational plans and supportive goals
• Leading/managing a multinational, multi-cultural organisation
• Experience of living and working in a multi-cultural environment overseas
• Leadership of multi-cultural workforce
• Either team management experience and/or project management experience involving working with others
• Bible college

Personal Qualities

• Committed, mature, evangelical Christian who is passionate about sharing the Gospel with others
• Self-starter, strategist, analytical, business oriented and a team player.
• Drive for results
• Leadership and empowerment orientation
• Concern for standards 

MERSEA ISLAND BASED CHARITY

CAMP JOJO

SEEKS PART-TIME OPERATIONS MANAGER

Camp Jojo, which provides camping experiences for children with complex medical needs and their families, is growing! We have four camps planned for next year and need to expand.

“Brilliant facility, run by hugely caring, inspiring people”

If you love working with dedicated people, children and families, plus a team of enthusiastic volunteers, just check our website

To apply for this FLEXIBLE three day a week post you will need:

• an understanding of office management systems, good computer skills. (Word, Excel, in particular), and knowledge of social media networks.
• problem-solving, organisational, written and verbal communication skills, and strong attention to detail.
• an ability to deal with all kinds of people, a professional and friendly demeanour.

For full details see job description attached

Closing date: 14th November 2021

Are you passionate about organising and co-ordinating Training & Development, and would you like to work in a friendly and supportive team?

Then we are pleased to invite applications for the following opportunity:

OPERATIONS AND TRAINING MANAGER (London)

HOURS: 37.5 hours per week, from Thursday to Monday (mandatory requirement)

SALARY: £35,000.00

BASED AT: BoB Head Office (currently 69 Warwick Road, London SW5 9HB), with weekend work at BoB’s service centres (several locations across London).

A rare opportunity to join a unique service user charity working with individuals who have, or have had substance use issues, Build on Belief is looking for an Operations and Training Manager to help develop our peer run services, support, and supervise our service managers and help deliver training to our volunteers and staff.

We are particularly interested in recruiting someone who has direct working or lived experience of substance use problems.

You will work closely with the Chief Executive to develop and promote this exciting, and growing organisation across seven London boroughs. The post will include weekend working (Thursday to Monday) and is initially for one year, with the potential to extend.

Closing date: Friday 29th October 2021

The job description and person specification can be found below. 

JOB PURPOSE: Responsible to ensure the efficient operations of the charity and the ongoing improvement and development of the services centres in line with the agreed business plan and BoB’s policies and procedures; and to manage, train and develop the team of managers and volunteers running the service centres.

REPORTS TO: Chief Executive

KEY RESPONSIBILITIES AND ACCOUNTABILITIES:

1. Management & staffing

• Responsible for the smooth and efficient running of all service centres
• Supervise, guide, motivate and engage a team of currently 22 managers and volunteers to achieve performance, in line with required service levels and contractual arrangements. In particular, this includes the regular performance management of 7 direct report Lead Managers according to the charity’s processes. It ensures the proper staffing of all service centres and ensures that lead managers manage and supervise their own direct reports and the team of volunteers according to the charity’s processes.
• Undertake regular supervision sessions with Lead Managers and conduct annual appraisals.
• Organise staffing rotas to ensure local services are open at agreed days and times and step in as locum Service Manager to cover sick leave and holiday entitlement, as an emergency, if necessary.
• Convene and help to chair the monthly Service Managers’ meeting and other meetings as necessary.
• Ensure that all managers understand and abide by relevant legislation and organisational policies and procedures.
• Support the Chief Executive on various projects as defined by the Chief Executive and/or the Board of Trustees.

2. Training & development

• Identify the training and development needs of the managers and their volunteers, including if appropriate accreditation, and report to the Chief Executive.
• Develop and deliver information programmes and training workshops on a regular basis as determined by the Chief Executive.
• Support the Service Managers to deliver/organise training to their volunteer teams on a regular basis.

3. Funding and finances

• Monitor the budgets for each of the Build on Belief services, in conjunction with their Managers and ensure that services operate within agreed budget limits. 
• Ensure that all required documents (such as attendance registers, petty cash spreadsheets, timesheets etc) are submitted by the service managers in a timely and accurate fashion.
• Actively participate in various activities to raise funds for the charity; promote the charity and its work, and work with the Chief Executive and managers to identify sources of funding from the voluntary and statutory sectors.

4. Services development

• Support the Service Managers to innovate, develop and deliver a range of social activities for their respective centres. Ensure that all activities in the service centres remain relevant and innovative.
• Help develop information systems and gather quarterly intelligence around the impact of the service centres on its users, organise the regular evaluations of the services offered to volunteers and service users and actively engage, involve, and consult with service users regarding on-going service development, and report monthly to the Chief Executive.
• Ensure the services provided by Build on Belief are run in a safe, supportive, inclusive, and non-discriminatory fashion and work within the aims, objectives and ethos of the charity.

5. Marketing & public relations

• Act as a champion of the charity. Promote and represent Build on Belief services to service users and service professionals in the Borough(s) where Build on Belief operates.
• Facilitate the building and maintenance of constructive and supportive relationships with our partner organisations.
• Maintain regular good communications internally and externally with local partners, commissioners and other key stakeholders and contacts.

6. General.

In carrying out the above duties the post holder will:

• Work closely with the Chief Executive to optimise their respective roles.
• Seek to improve personal performance, contribution, knowledge, and skills.
• Ensure the implementation of all Build on Belief Policies and Procedures.
• Contribute to maintaining safe systems of work and a safe environment.
• Undertake other duties appropriate to the role.

This post is subject to a Disclosure & Barring Service check at an enhanced level and the right to work in the UK.

PERSON SPECIFICATION CRITERIA

Required Experience

• Experience of working with service users and/or volunteers in the substance misuse treatment and recovery field or those with complex needs.
• Minimum 3 years’ experience for managing/supervising a team successfully within the substance misuse, recovery, or allied fields (e.g., mental health, criminal justice)

Knowledge and Skills

• Educated to at least degree level OR with a relevant vocational qualification OR demonstrable equivalent experience in the substance misuse, treatment and recovery mental health or homelessness fields.
• Proven people management skills (i.e.: motivate, engage, supervise a team of local managers to improve the service delivery.)
• Knowledge of the range of services and activities available and necessary to improve the quality of life for people who have substance use issues, eligibility criteria and practical ways to develop recovery capital.
• Demonstratable skills and ability to establish and maintain effective working relationships with a range of partners within both the statutory and voluntary sectors.
• Excellent verbal and written communication skills, with a focus on record keeping, monitoring, case supervision, and report writing.
• Good computer skills in the use of Word, Excel and Power-point.

Personal qualities:

• The ability to maintain safe professional boundaries with professionals, colleagues, and volunteers/service users at all times.
• Demonstrable ability to work under pressure, adapt to changing environments and to balance competing demands.
• Employ a flexible, empathetic, and non-judgmental attitude towards those with substance use issues.
• Empathy with staff and volunteers who themselves may well be in treatment/recovery (lived experience of addiction or dependency is not essential but would be clearly valued.)

Head of Operations
Salary: £48k - £50k per annum
Contract: Full time, permanent
Location: Able to work from home and at our north London office

BSH promotes excellence in the study, research, and practice of haematology for the benefit of professionals and the wider public. Founded in 1960 and with nearly 3000 members worldwide, we are the largest UK haematology organisation and the only society to cover all aspects of the speciality. As an employer, we offer a supportive and friendly environment for our people to develop their skills and make a unique contribution to our mission.

The role

This is a new role at BSH, reporting to the Chief Executive and which you will be able to shape; you will have the opportunity to recruit a more junior role to support you and the operations function.

Working closely with the Chief Executive and other Senior Leadership Team members, you will take overall strategic responsibility for our operations, compliance and governance functions, ensuring that processes, policies and infrastructure are in place to deliver the Society’s strategic goals.

By helping us to scale up our back-office function, the Head of Operations will enable us to serve our community of haematology professionals better and to make further progress with our Equality, Diversity and Inclusion (EDI) and sustainability agenda.

In return, we offer 25 days’ holiday per year, generous pension arrangements and a comprehensive benefits package. As BSH supports flexible working, this role allows you to work from home and also from our office based in north London.

Closing date:  5pm Monday 8th November 2021
Interview dates: 18th,19th, and 22nd November 2021. These will be held remotely. 

No agencies please.  

The British Society for Haematology is committed to equal opportunities and values diversity in its workforce.

TO APPLY AND FOR MORE INFORMATION:

If you would like to find out more about this position and to apply, please click the button to be directed to our website

Job Title: Head of Operations

Hours: 35 hours per week

Contract length: Permanent

Salary: £35,745 - £40,876

Location: Chorley, with some weekly home working negotiable

Are you an experienced manager, with experience in areas such as: HR,  governance, facilities management, and awareness of charity finance? Do you want to join an organisation who are passionate about improving mental health and wellbeing for Lancashire communities? 

To succeed in the role, you will need excellent communication, analytical and organisational skills.

We want someone who demonstrates our values in being Bold, Caring, Open and Real.

This is an exciting time for Lancashire Mind at the start of our new 5-year strategy. We have a growing portfolio of services and increasing numbers of staff; so we need a dynamic, committed, and proactive individual to oversee and support the smooth running of the organisation. This role in particular needs someone who is passionate about developing people and can effectively manage cultural change. We want someone who believes in our vision of a Lancashire where everyone has the opportunity to have the best mental health and wellbeing possible. 

We offer a workplace pension scheme, 25 days annual leave (plus bank holidays and usually three additional days over Christmas), a sick pay scheme, paid emergency time off to care for dependents, regular supervision, a suite of wellbeing support measures, and a variety of learning and development opportunities.

Please note: This post is subject to an enhanced DBS check.

Deadline for applications: 11am Monday 8th of November

Interviews will be held on the week commencing 15/11/2021

Registered Charity Number 1081427

Registered Company Number 3888655

Lancashire Mind

TPP are proud to be working with a vibrant multi-purpose community based charity that was founded 130 years ago.

This is an exciting time to join the charity. You will drive forward robust operating systems to allow them to continue to meet the needs of the borough for many years to come.

Are you looking to be part of a community based charity that makes a difference to people's lives every day? This role will form part of the senior leadership team supporting the charity to maximise opportunities.

This role can accommodate someone looking for 4 days a week or 5 days. They can offer 1 day a week working from home.

Do you have a good understanding of HR, Admin, Finance, IT and Facility management? This will be a strategic role as well as fulfilling operational functions. You will lead, and manage the Operations of the charity i.e. HR, Admin, IT, Finance and Facilities, and develop its systems and processes, whilst line managing the Operations Team i.e. Finance Manager, Admin/Facilities Manager and Team. Support the Executive Director, Head of Funding and Head of Programme Development.

This role would suit someone that's had experience of project management and has a good understanding of how to lead and work with consultants etc. to improve and develop all the operational functions.

This opportunity requires someone who can come in and hit the ground running. You will have good knowledge of Operational and project management. You will be required to line manage the operations team. Allowing them to grow and develop.

You will develop systems and processes. Using up to date IT hardware/software solutions to provide accurate data and information to the Executive Director and SLT.

If this role is of interest and you would like to find out more please get in touch! To apply for this role we will require a CV and cover letter. The deadline is the 5th November.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

• Salary: range starting at £44,000 per year
• Contract: full time / 37.5 hours per week / permanent
• Reports to: CEO
• Work base: home-based within the UK
• Right to work requirements: eligible to work and travel in the UK

About Veganuary

Veganuary is a non-profit organisation that encourages people worldwide to try vegan for January and beyond. Veganuary’s popular culture appeal, alongside our positive and accessible approach to veganism, is making a measurable difference for animals, sparing millions of lives since our launch in 2014.

Veganuary inspired and supported more than half a million people to try vegan during our 2021 campaign – with participants from over 200 countries and territories. We have worked with businesses to drive up vegan food provision in shops and restaurants, and have made veganism more visible and accessible through our work with national and international media.

Role Description

Reporting to the Chief Executive, the Head of Operations and Finance will lead on financial management, supervise and optimise the organisation’s operations in the UK and support our growing international team in operational matters. Playing a pivotal part in the Senior Management Team you will be responsible for a broad span of duties, ensuring that Veganuary’s day-to-day operations, including governance, administration, HR, finance and IT and remain compliant, responsive and efficient. 

We are looking for a skilled strategic thinker with a proactive approach to solving problems and a strong desire to build sound and efficient structures and processes that limit bureaucracy and drive growth.

Please apply immediately as we are looking to fill this role urgently and therefore, early applications are encouraged. We will review applications and hold interviews on a rolling basis for this reason.

For further details on the nature of the role and its requirements, please refer to the full job description linked on this page.

Job Title: Head of Operations

Salary:  £60,000 - £70,000 depending on experience

Hours of work: Full-time / permanent

Location:  Home-based (sites in South Wales, South Gloucestershire, Buckinghamshire and Haringey)

We are working with an established health and social care charity currently undergoing a period of organisational transformation.  The charity support people to live their lives, providing services that are specific for the needs of the individual.  The organisation strives to ensure that the support and care delivered is of a high quality and meets the needs of the people they support across their three streams of work; Shared Lives, Supported Living and Visiting Support.

The charity is now seeking to appoint an experienced Head of Operations to provide operational leadership and managerial responsibility across the organisation.  Reporting directly to the Chief Executive, you will support them to set achieve the charity’s vision and mission. 

The successful individual will demonstrate the following:

• Professional experience of working and leadership within a similar sector undergoing change
• Experience of service delivery within CIW and/or CQC regulated environments is essential
• Resilience in dealing with challenging and difficult situations
• Proven experience of leading successful teams in a senior role
• Exceptional management and organisational skills
• Part of a senior leadership team during a time of organisational transformation

We are seeking an individual who is creative, forward thinking and shares our commitment to the vision and values of the organisation.  You will be a team player, with drive, energy and enthusiasm and relentless in your desire for delivering high quality services.  As a leader you will have the responsibility for ensuring that your team are trained, developed and qualified, successful, motivated and happy.

For more information, please contact Adam Stacey, Executive Director, Charisma Charity Recruitment.  Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Closing date for applications:  ASAP, last applications by 11 November

Interview date:  Rolling

However, due to the nature of the role we are reviewing applications as they come in, so please apply as soon as possible as the role may be closed early if a suitable candidate is found

Welcome Churches’ vision is for every refugee to be welcomed by the local church. We do this by equipping and resourcing churches to welcome refugees and asylum seekers to their local community and by profiling them on our national Welcome Network. In 2021 so far our Welcome Network of refugee-welcoming churches has grown to over 600 churches across the UK and this number is increasing every month. Most recently we have been responding to the urgent need to help welcome newly-arrived Afghans to the UK, since the collapse of the Afghan government in August. At the end of September we had connected around 2500 Afghans with their local church and provided training to over 400 individuals from local churches to be ready to welcome them.

In addition to responding to urgent needs, we have a number of projects which churches can run. We provide a variety of training and resources to churches to support, disciple and include refugees in all aspects of church life.  Our Welcome Boxes project provides a way for churches to proactively welcome newly-arrived refugees and asylum seekers in their location. We train Coordinators and volunteer Welcomers from the church to visit those newly arriving, welcome them with a Welcome Box and continue to welcome the family or individual over a period of 3 months, introducing them to others in the church community and wider community.  Another of our newer projects, Welcome Holidays, provides an opportunity for refugees to enjoy a short break somewhere new in the UK, hosted by a church who generously provides hospitality and some planned days of holiday. 

We are at a pivotal moment as a charity as demand for our work is growing exponentially. We are seeking to provide consistent and high quality support to churches in our Welcome Network, focusing initially on churches in areas with high numbers of asylum seekers and refugees. This role will ensure that the rest of the Welcome Churches team is equipped with the tools they need to ensure that we continue to support and equip churches, delivering Welcome Churches training to churches and engaging with churches not yet in our Welcome Network. 

The Operations Manager will be based in Derby. This role is a full time role of 37.5 hours a week with a starting salary of £27,000. They will join the Senior Management Team and will be directly accountable to one of our Joint CEOs through regular supervisions. This ensures accountability in the role and identifies any training and support needs they may have. The Operations Manager will also be responsible for line managing the Finance Officer. 

Applicants are required to have an active Christian faith and be passionate about the UK Church welcoming refugees into the church community. Applicants from a refugee background are strongly encouraged to apply.

At Carers First, we understand that caring can be hard, but believe getting the right help shouldn’t be. We work directly with and for, unpaid carers to provide personalised information, advice and support. Making it easier for those caring for someone else to continue living their lives to the fullest.

We are currently seeking an Operations Manager, to join our team. We are looking for an individual who is an inspirational and aspirational leader with a drive to ensure excellence for carers across London and Essex.  The individual will have the ability to identify gaps in service provision and develop projects to enhance and add value to the core offer, ensuring the successful delivery of Carers Firsts aims and objectives.

To be successful you will have experience of leading and managing teams across multiple geographical areas, have a clear understanding of strategic planning and delivery with the ability to develop new ideas and initiatives.

The location for the position is flexible but candidates must be willing to work out of one of Carers First’s main offices.

In return, you will benefit from working for a not-for-profit organisation that delivers a service which makes a real difference to people’s lives. We offer training and development to help you grow your career, good annual leave entitlement, flexible working options, access to our work-place pension, employee assistance programme and a Benenden Healthcare package.

If you are interested in becoming part of our team and have the skills and experience, we are looking for and are passionate about making a real difference then please read the Job Description and Person Specification.

To apply for this role, you will be required to download an application form from our website.  Once you have completed your application, please forward it to us for consideration.

Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.

We encourage and welcome applications regardless of gender, ethnicity, religion, disability, sexual orientation or age. 

If you would like to discuss this role confidentially, please contact us and we will be happy to organise for one of the Team to contact you.  Please note that if you have not been contacted within one week of the closing date, your application has not been successful.

Closing Date:  25 October 2021

Interview Date: Week Commencing 01 November 2021

Carers First is an Equal Opportunities Employer

Are you an honest, kind and hard-working person, with a commitment to equality and inclusion who wants to change the world?  Come and join us!

POST: Operations Manager

HOURS: Full time, worked flexibly 

TERM: Permanent  

SALARY:  £30, 000 - £32, 000 per annum depending on experience and qualifications. 

LOCATION: Flexible: either homebased with some travel (within Surrey) or office based at our office in Burpham.   

Surrey Coalition has grown quickly over the last few years, both in terms of the quantity and breadth of the work that we are engaged in.  Over the last year Board Directors, members, staff and volunteers have been involved in co-designing a new organisational strategy. 

The Board of Directors are keen to invest in the infrastructure of the organisation to ensure that our growth is sustainable, and that we can finalise and deliver our new strategy.

The Operations Manager will work very closely with the Chief Executive, and will have oversight across the whole organisation, with specific responsibility for the line management of a number of the team leads working in different areas of the organisation and a defined set of projects. 

The Operations Manager will be expected to deputise for the Chief Executive and any of the Team Leads when required.  This creates a great opportunity for someone who wants to develop their strategic leadership skills and experience, whilst still being able to roll up their sleeves and get stuck-in when required. 

We are looking for a confident, highly organised manager with excellent project and service management skills.  Your values are extremely important to us, and a total commitment to equality and inclusion is an essential requirement of the role.

For full details of the role, our organisation and who we are looking for, please check out the attached job description and person specification.

Please apply using our application form (we are not able to consider a CV). 

Closing date: Friday 5th November at 12.00 noon.