Operation director jobs

Forest Farm Peace Garden is a small East London charity offering ecotherapy and community gardening to support people’s mental health and wellbeing.

We are looking for a strategic, hands‑on Director (21 hours per week) to lead our next chapter, working closely with a committed staff team, trustees and volunteers.

As Director you will hold overall responsibility for the charity’s vision, strategy and day‑to‑day operations, ensuring our programmes run safely, sustainably and in line with our values. You will lead on fundraising and finance, including developing and delivering a fundraising strategy, managing budgets and reporting to funders and the Board of Trustees.

You will line‑manage our Ecotherapy Worker, Gardener, and three sessional staff, nurture a positive, inclusive culture, and make sure staff and volunteers are supported to do their best work. Building relationships with local mental health services, community organisations and partners will be central to the role, helping us reach people who can benefit most from time in the garden.

This role would suit someone who enjoys combining strategic thinking with practical delivery in a small organisation, and who is confident working independently while collaborating closely with others. If you care about mental health, social justice and nature connection, and want to help a much‑loved local project thrive, we would love to hear from you.

Purpose of Role:

• To ensure the smooth and effective running of all aspects of Healthwatch Bucks’ delivery.
• Work with the Chief Executive to review, maintain, and update policies and procedures and ensure organisational compliance.
• Maintain HR and other records in line with agreed policies and legal requirements.
• Provide effective administrative support for the recruitment, onboarding, induction, training, and departure of staff, volunteers, and directors.
• Oversee a professional, courteous, and empathetic signposting service for people seeking health and social care information.
• Ensure that all staff, volunteers, and directors can use data, information, and record-keeping systems appropriately and comply with policies and procedures, including Data Protection, confidentiality, and GDPR.
• Act as the central point of contact for volunteers, helping to facilitate positive relationships between volunteers and staff and ensuring volunteers remain engaged in the wider work of the organisation.
• Deputise for the Chief Executive at agreed meetings and forums.

This is a home based role with regular travel within Buckinghamshire.

Job Title: Director’s Assistant & HR Coordinator

Hours: 28 hours per week (4 days)               

Salary Scale: £32,591 – £35,524 pro rata*

Duration: Permanent

Pension: 6% employer pension contribution

Holiday: 26 days plus bank holidays pro rata 

Reports to: HR Manager

The appointment is subject to a satisfactory DBS check 

We particularly encourage and welcome applications from people from backgrounds which are underrepresented in museums and galleries, including people from low-income backgrounds, people from Black, Asian and ethnically diverse backgrounds and disabled people.

*Appointments are made at the start of the salary scale, with annual pay progression based on satisfactory performance. In addition, the salary scale is reviewed annually in the light of cost of living and operational budgets.  

About the Role

The South London Gallery is seeking an organised, proactive and personable Director’s Assistant & HR Coordinator to provide essential support to both the Director and the HR Manager. ​

This varied and rewarding role combines coordination and administrative assistance across the SLG’s people and culture function with crucial administrative and PA support for the Director. The postholder will play an important role in ensuring the smooth running of day-to-day operations, supporting staff and organisational processes, and contributing to a positive, inclusive and collaborative working environment.

This is an excellent opportunity for someone looking to develop their career in people management, arts administration, or organisational development. 

The closing date for applications is Monday 29 June, 12pm. Applications received after that time cannot be considered.

An online information session about the role will take place on Thursday 18 June, 6pm. Further information is available on our website

Head of Development Operations
London School of Hygiene & Tropical Medicine
Location: London, UK 
Salary: £53,317 - £61,034 pa plus benefits

The London School of Hygiene & Tropical Medicine (LSHTM) is one of the world’s leading public health universities.  Our mission is to improve health and health equity in the UK and worldwide; working in partnership to achieve excellence in public and global health research, education and translation of knowledge into policy and practice.

LSHTM have 3,300 staff based around the world with core hubs in London and at the MRC Units in The Gambia and Uganda. Our outstanding, diverse and committed staff make an impact where it is most needed, deploying research in real time in response to crises, developing innovative programmes for major health threats and training the next generations of public and global health leaders and researchers.

Philanthropy is critical to us achieving our mission, and our Development and Alumni Relations department develops and supports relationships with a growing body of supporters and  community of over 30,000 alumni in over 180 countries around the world. 

As we scale up the role of fundraising at LSHTM, we are recruiting 3 senior specialists to work closely as part of the department’s leadership team in providing strategic and tactical direction of key areas of our work as our Heads of Development Operations, Trusts & Foundations, and a new area – Corporate Partnerships.

As our Head of Development Operations, you will report to the Director of Development & Alumni Relations and bring first-class knowledge and experience of best practice and strategy in fundraising operations.  As an outstanding operator, with a proven track record of developing and implementing critical support functions for a successful Development team, you will thrive within a busy environment and enjoy leading a people or teams. You work well with fundraising and engagement colleagues, and enjoy the collaborative process of turning a strategy into reality.  Key to your success in this role is the practical and consultative approach you will bring, along with your ability to think laterally and creatively to achieve the Department’s and School’s goals.

If you believe you have the skills, aptitude and commitment to our purpose, we would like to hear from you.  We are partnering with Richmond Associates on this campaign.  To view the information pack for this role please visit their website to download a detailed information pack and to arrange a confidential discussion with Sonja Dunphy, Managing Director or Nicola Reames, Senior Consultant.

Closing date for applications: 09:00 on FRIDAY, 26 JUNE 2026

EACS is an established voluntary sector provider of 1:1 low-cost counselling and psychotherapy to people living in Ealing.EACS serves a very diverse local population whose mental health needs often fall outside of NHS talking therapy; or where people may want a different space from the statutory services.We often support people who bring complex histories, needing more in-depth support over a longer period.

The role: Part-time Director

We are recruiting a Director to lead and oversee the strategic, operational, financial, stakeholder and personnel functions of EACS, who would enjoy a hands-on role working with a small part-time staff team, supporting a medium-sized organisation.

The role requires a broad skillset and brings a balance of engaging with internal day-to-day functions; and external collaboration borne out of a thorough grasp of all aspects of service-delivery and the culture of EACS.An understanding of the voluntary sector is important.

The role will bring a particular focus on long-term sustainability, financial resilience and increasing our visibility and reach, while continuing to maintain operational excellence and high-quality, compassionate service-delivery.

You will be joining a hard-working, collaborative staff team that has flourished within a supportive, non-hierarchical structure but where lines of responsibility are clear.

Key components of the role:

• Provide overall leadership and strategic direction while maintaining a strong operational ‘grip’
• Lead on income generation, securing key funding for long term financial stability 
• Strong relationship-building skills, leading with integrity, emotional intelligence and sound judgement
• Engage with mental health commissioners and represent EACS in meetings / collaborations with key partners in the public and voluntary sectors, and the wider community 
• Sound understanding of governance, safeguarding and organisational risk 
• Excellent report-writing skills with data and financial acumen; communicate well.

Who we are looking for:

Our ideal candidate will have a strong interest and experience working in mental health; and current or previous management experience within the charity sector or other mission-driven organisation. 

Those with a background in the commercial sector who would value the opportunity to work within the voluntary sector, and who can demonstrate they have the skillset, qualities, attitude and values which underpin the role are also very welcome to apply.A qualified psychotherapist or counsellor would be highly desirable but is not essential.

If you are a thoughtful, values-led leader and are motivated by the opportunity to lead an organisation where the work is both professional and deeply human, we would love to hear from you.

Location: Routinely office-based at EACS, Montpelier Avenue, W5 2XP with some flexibility 

Reports to: Chair of Management Committee

Employment: Permanent

Holiday: EACS office is normally closed for 2 weeks during: Christmas/New Year; Easter; late August/ early September; and May bank holidays. There is some flexibility in these timings. A further 3 weeks per annum can be taken during term time. 

Further Information about the Role and the Application process:

Please refer to the candidate pack for full details. If you wish to apply, in the first instance please provide your current CV & supporting statement, outlining why you are interested in applying for the post of Director of EACS at this time; and also outline how you meet the requirements of the Person Specification with reference to your Skills, Knowledge, Experience and Values demonstrated in your working life.

Please address your application to: The Chair of the Management Committee

Director

We are seeking an experienced and visionary Director to help lead a multi-award-winning charity into its next phase of growth and impact.

Position: Director
Salary: £52,500 - £57,500
Location: Hybrid – at least 4 days per week in the office (N7), with regular travel to prison sites
Hours: Full-time
Closing Date: 10th July 2026

About the Role

The charity supports people serving prison sentences through creative music and peer-led employment programmes. Working closely with the existing Director and Board of Trustees, you will help shape and deliver the organisation's strategic vision while ensuring the successful delivery of programmes across multiple prison sites.

Key responsibilities include:

• Leading strategic planning and organisational growth
• Developing and delivering fundraising and income generation strategies
• Securing grants, contracts and partnership opportunities
• Overseeing financial planning, budgeting and reporting
• Managing contracts and relationships with prison and sector partners
• Leading and supporting a dispersed team
• Acting as an ambassador for the organisation with funders and stakeholders

About You

You will be a strategic and hands-on leader with:

• Significant leadership experience within the charity, criminal justice or wider social impact sector.
• Experience as a senior leader, Director, CEO or member of a leadership team.
• A strong track record in fundraising, income generation and partnership development.
• Experience securing and managing contracts, organisational operations and financial oversight.
• Strong strategic, operational, and financial management skills.
• Experience leading and supporting dispersed teams in complex environments.
• A strong understanding of prisons, rehabilitation and the barriers faced by people within the criminal justice system or related sectors (homelessness, substance use, rehabilitation).
• Excellent communication, relationship-building and stakeholder management skills.
• Strategic thinking combined with a practical, hands-on approach.
• A genuine commitment to social justice and belief in the transformative power of creativity, music and peer-led support.

About the Organisation

Established in 2014, the charity delivers creative music and peer-led employment programmes in prisons across London, Kent, the Midlands and the North East. The organisation works alongside people facing significant barriers, helping them develop skills, confidence and pathways into employment while creating meaningful opportunities for long-term change.

Other roles you may have experience of could include: Chief Executive Officer, Deputy Chief Executive, Operations Director, Executive Director, Director of Services, Head of Programmes, Director of Operations, Managing Director, Director of Partnerships, Charity Director. #INDNFP

We welcome applications from people of all backgrounds and are committed to building an inclusive and diverse workforce.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People. 

Contract: 1-Year Fixed Term contract
Hours: Full-time (40hrs/weekly)
Reporting to: Academy Director
Location: Remote 
Salary: £50,000 p/a + 3% pension contribution
Start date: September 2026

About us

Parallel is a small charitable initiative with big ambitions. Our mission is to increase the number and diversity of excellent young mathematicians. We are a Good Thinking project (registered Charity Number: 1147404).

Founded in 2023 by Simon Singh MBE and Dr Junaid Mubeen, our online Parallel Academy supports highly capable students to excel in maths, by providing them with structured programmes that develop their reasoning and problem-solving skills beyond the curriculum.  We currently support more than 10,000 students through the Academy, around 1000 of whom receive highly targeted support through weekly, small-group online tutorials.

We are at an exciting phase in our journey, with plans to expand tutoring to 5000 students over the next four years. Our students are motivated and ambitious. Our maths programme takes place outside of school hours, yet students have an average attendance above 95%. All of our work takes place online and is subject to safeguarding and data protection policies that are reviewed periodically to reflect up-to-date best practice.

Parallel has built a reputation for excellence, both in terms of the expectations we set for students, and the quality of service they receive from us. Our work is underpinned by an inclusive ethos; every student who applies for the Academy is guaranteed a place on one of our programmes. 

We work flexibly to both launch new initiatives and adapt our existing offerings. We pride ourselves on a creative approach to programme design and now face a familiar challenge of maintaining our quality and highly personalised approach as we scale up.

The purpose of this role
 

We are seeking an experienced Head of Operations to join and help lead our committed and energetic team. This role is pivotal to achieving Parallel’s growth ambitions while maintaining the quality of service we are renowned for. As a senior leader, you will be a lynch pin of our core team and will make a real difference to the life prospects of thousands of young students. 

On a practical level, you will coordinate and drive our core programmes, with oversight and accountability for their smooth, day-to-day delivery. You will also line-manage two full-time administrators (this may increase as the team expands), overseeing and supporting their work across communications, data and operational delivery.

We have established several processes and tools for delivering our programme effectively and the ideal candidate will have a sharp eye for process improvement and opportunity. You will need to understand and consolidate our current best practices, but also identify ones that need to be adapted or enhanced as we look to scale up. 

This role is offered initially as a fixed-term contract for 12 months, though we have every intention to extend the position longer term should the appointment prove successful. 

A note on working hours
 

This is a fully-remote role. As part of your contracted hours you will be required to regularly do some work during evenings and weekends (approx 5-8 hours a week). You may occasionally need to step in at short notice, outside of standard working hours, to support and resolve urgent operational issues.

There will also be periods when there is a higher workload (e.g., during student admissions cycles), so you may be required to offer some flexibility in working longer  - and then shorter - hours week to week. Time off in-lieu is provided for additional hours worked. 

In general, you will have significant autonomy in how you structure your working week, provided you ensure that our core operational needs are covered within the whole team.

Key responsibilities

Working for Parallel is challenging and rewarding in equal parts. On a typical day you will be fielding queries from parents, managing the logistics of 200+ tutorials a week and ensuring tutors are fully supported. We are a dynamic team that readily adapts to new situations and relishes the challenge of working through problems together. 

As part of your key responsibilities you will:
 

• Oversee the smooth day-to-day running of our Tutorial and Webinar Programmes, ensuring that sessions proceed as planned, and that any issues - from tutor cover needs to student absence requests - are swiftly and effectively addressed.

• Coordinate key aspects of our start and end-of-term administration, including payments, parent and student communications, website setup, spreadsheets and logistics.

• Oversee the admin team’s responsiveness to our high-volume shared inboxes, responding to the most sensitive student and parent queries and acting as a point of escalation where needed.

• Manage a small but growing admin team, providing regular guidance, support, and feedback.

• Play a key role in overseeing our student admissions cycles, from planning to testing, setup, delivery and communication of decisions.

• Make everyday operational decisions independently, exercising good judgement in when to bring issues to senior management.

• Work effectively with data (e.g. student learning data) - as managed through our central directories - and use it to guide decision-making and to support the effective running of our programmes. 

• Review our policies on an ongoing basis, ensuring that we are complying with our safeguarding and data protection obligations at all times and that our policies are built for scale.

• Support with schools outreach initiatives.

• Develop and document key administrative procedures (an ever-evolving ‘Operations Handbook’) to ensure that we have reliability and stability across all programmes.

• Help to shape and build on our ethos of high expectations, which translates into concrete policies regarding attendance, homework, participation and criteria for both admitting and removing students from our Tutorial Programme.

Role requirements
 

While there is no fixed template for working with Parallel, we consider the following requirements essential for this role:

• Proven leadership qualities, with the ability to act independently and decisively when the situation demands it. 

• Experience managing small teams, including multiple direct reports.

• Managed operations at large scale - you have executed product/service delivery to thousands of end users.

• Excellent project management skills, with the ability to delegate tasks and to track processes and outcomes.

• Exceptional written and verbal communication skills, with the ability to connect effectively with a diverse set of internal and external stakeholders.

• Proficiency in working with digital tools and software such as Google Sheets, Docs, Forms, Zoom and Trello (and able to learn new tools quickly and independently).

• Excellent with spreadsheets and data - you know your vlookups from your pivot tables.

• Nimble problem-solver who can think on your feet and approach complex situations with a flexible mindset.

• A ‘can-do’ attitude and strong team ethic - you are known as a supportive presence for your colleagues who will go above and beyond to make their lives easier.

• Demonstrable ability to work productively in a fully remote setup.

• A strong commitment to safeguarding, and the ability to maintain confidentiality and integrity related to all aspects of information disseminated within the organisation.
   

It is also desirable (though not essential) for you to have relevant experience in an education setting.
 

Please note that this role will be subject to an Enhanced DBS check. 

How to apply
 

If this sounds like you, please submit your CV and cover letter via CharityJob, or get in touch with any questions. 

Interviews will take place online after the closing date. As part of the selection process, shortlisted candidates will be required to complete tasks designed to assess relevant skills.

Entelechy Arts is seeking to better reflect the communities we work with​​. This means we want the people that run the organisation to have personal experience of the disabling barriers that many of our community face, and who understand the systems we seek to change​​. 

This role will require passion for social justice and advocacy for many of the most marginalised people in our society. If you self-define as d/Deaf or Disabled and have lived experience of the challenges facing our communities, then please get in touch. 

This is an opportunity to work with our members, our team, our board and our community of artists to help drive our ambitions forward. We will be flexible around your ​​support needs and workplace access requirements. We are open to considering co-leadership proposals, so long as at least one person has the lived experience detailed above. 

What you can bring:

You do not need to meet everything on this list (we will provide support for learning new skills), you just need ideas, energy and lived experience.

● A deep understanding of and advocacy for the power that creativity can have in transforming people’s lives.

● Commitment to collaboration with a core team of 8 staff and key freelancers to cocreate Entelechy’s vision.

● Passion for fundraising, identifying funding opportunities and new sources of income.

● Ability to work with a diverse board of trustees and wide range of funders.

● Knowledge of the creative health world, and drive to build relationships with other arts organisations, charities, and service providers.

● The desire to build confidence (your own and the team’s) and to hold overall responsibility for all aspects of the organisation and its representation externally.

Deadline:

Monday 29th June at 5pm

Salary: 

£52,000 (£65,000 per annum, pro rata 4 x days per week). 

Benefits include 25 days annual leave pro rata, and workplace pension. 

Start date: 

We know that changing jobs, relocating, or making life changes can take time, so we are flexible with a start date​.​ 

We are looking for a Senior Supporter Care Manager, this role reports to the Director of Development and Communications.

The successful candidate will have significant experience in a supporter care, supporter experience or donor services environment within the charity sector, with proven experience of managing and developing teams. You will be flexible, able to work under pressure and manage a busy and sometimes competing workload. You will be able to effectively plan, implement, and balance your workload to continuously support Operation Smile UK’s fundraising programme.

Key Responsibilities

Reporting to the Director of Development and Communications, your duties and responsibilities will include, but are not limited to:

Team Leadership & Development

• Lead, develop and motivate the Supporter Care team, fostering a positive, inclusive and supporter-focused team culture.
• Manage and maintain a robust internal call handling and outbound calling training programme — covering inbound supporter care, retention and winback conversations — for both members of the Supporter Care team and across the organisation.
• Ensure internal SLAs are met, overseeing quality through delivery of response times (by channels) and credible and clear communications with our supporters.

Supporter Care & Experience

• Oversee the delivery of high-quality, timely and empathetic responses to supporter enquiries across all channels, including handling complex enquiries, complaints and managing escalations where needed.
• Act as Operation Smile UK’s supporter experience expert, shaping and reviewing supporter-facing content, acknowledgement letters, calling scripts and digital communications to ensure a consistent, high-quality experience across all touchpoints.
• Own the development and review of all supporter-facing communications and internal supporter care materials, ensuring they reflect best practice and deliver a consistent supporter experience.
• Manage and monitor the call review and vulnerable persons programme to ensure high standards are maintained in all telephone interactions, including those involving external agencies.
• Oversee the processing of acknowledgements and problem payments.
• Manage an efficient stock control system to ensure the team maintains sufficient stock to meet fulfilment KPIs.

Supporter Retention & Engagement

• Play a leading role in supporter journey design, engagement and stewardship projects, using supporter insight and feedback to shape and improve the experience at each stage.
• Ensure the supporter experience is considered in all new and existing supporter journeys across the organisation, acting as the voice of the supporter in cross-functional planning.
• Work alongside the Retention and Legacy Fundraising Lead to develop and deliver supporter journeys across all donor segments, including regular givers, high value donors, the core donor base, and legacy prospects and pledgers, providing operational insight and delivering outbound retention and winback calling activity as part of the wider retention programme.

Budget & Performance Monitoring

• Support the development and monitoring of budgets relating to supporter care activity, including response handling costs and supplier spend, working collaboratively with the wider fundraising team to maintain oversight of response forecasts and performance.
• Monitor supporter care and experience performance, analysing feedback, satisfaction data and operational KPIs to drive service improvements.
• Contribute to supporter experience initiatives and transformation projects, supporting the implementation of improved processes, systems and ways of working, and proactively identifying opportunities to enhance the supporter experience.
• Set, monitor and report on supporter response times and service level targets across all communication channels, ensuring the team consistently meets or exceeds agreed standards and identifying areas for improvement.

Data, Processes & Compliance

• Ensure accurate and efficient processing of supporter income and data, overseeing processes including Gift Aid, data handling, reconciliation between systems and daily banking of income received.
• Manage the development and documentation of procedures covering all supporter care processes and data capture.
• Support colleagues in their use of the CRM database and maintain data entry procedures.
• Maintain Operation Smile UK’s commitment to supporter care and data protection, and ensure that policies relating to these areas are developed and upheld.

Cross-Team Collaboration & Partner Management

• Work collaboratively across fundraising, communications and data teams to ensure a consistent, high-quality supporter experience across all campaigns and channels.
• Take a lead in managing relationships and processes with response handling agencies and other external partners.

Interviews will be conducted in person at our office on Monday the 22nd June & Wednesday 24th June. 

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process. 

Join Kingston Hospital as our new Director to lead a well-established NHS charity and drive forward both fundraising income and impact for Kingston & Richmond NHS Foundation Trust.

Applications close at 9 a.m. Friday 26th June.

Who we are

Kingston Hospital Charity is the dedicated charity for Kingston & Richmond NHS Foundation Trust. Working closely with clinicians and teams across Kingston Hospital and local community services, we raise and steward charitable funds to enhance care and the experience of patients and their loved ones—above and beyond what NHS funding alone can provide. Our support helps create welcoming, healing environments, invest in innovation and technology, and strengthen staff wellbeing and development so that exceptional care can be delivered every day. Relaunched in 2017, the charity brings together grateful patients and families, community groups, businesses, trusts and philanthropists who want to make a tangible difference for local healthcare.

About the role

The Charity Director will provide strategic and operational leadership for Kingston Hospital Charity. Reporting to the Board, the postholder will lead the charity’s growth, profile and impact, ensuring charitable income is maximised to enhance patient care, staff wellbeing and innovation beyond core NHS funding. There is a real focus on securing major gifts to successfully deliver trust strategic priorities and other funding opportunities as well as expanding the charities’ reach and impact.

Key responsibilities include:

• Setting and delivering the charity’s long-term vision and strategy
• Leading income generation across fundraising, partnerships, philanthropy and grant funding
• Building strong relationships with clinicians, NHS trust leadership, donors and community stakeholders
• Ensuring excellent governance, financial stewardship and regulatory compliance
• Leading and developing a high-performing charity team
• Acting as a senior ambassador and advocate for the charity locally and regionally

Who we are looking for

We are looking for a senior fundraising leader to lead a small but ambitious charity team and drive income growth. You will need:

• Senior leadership experience in charities, fundraising or a relevant sector
• A strong track record of income growth and strategic development
• Experience in building relationships with high-net-worth individuals
• Outstanding stakeholder management and relationship-building skills
• Credibility operating at the Board and executive level
• Commercial acumen combined with a strong values-led approach
• Passion for improving healthcare outcomes and patient experience

This role offers a high-impact opportunity to shape the future of a well-established NHS charity and make a tangible difference to local health services.

Applications for this role close at 9 a.m. Friday 26th June.

For further information about the role and to register your interest, please visit the Peridot Partners page and contact our advising consultants.

Executive Director of Finance, Operations & Growth
Keech Hospice

Charity People have partnered with Keech Hospice, a £15million turnover Hospice with sites in Luton and Bedford, in finding their next Executive Director of Finance, Operations and Growth. This is a pivotal moment to join the hospice strengthening their impact and secure their long-term future.

We are seeking an outstanding Executive Director of Finance, Operations & Growth to join our Executive Leadership Team. This is a high-profile, mission-critical role that combines strategic financial leadership with operational excellence and commercial growth. You will play a central role in ensuring the Hospice's future sustainability, driving income diversification, and enabling transformational change that supports the delivery of exceptional care. You will be delivering an ambitious new strategy working closely with an inspiring CEO, collaborative and forward thinking SLT and Board of Trustees. Keech Hospice is in the top 25 of 100 Best Companies to work for.

Salary: circa £90,000 per annum there is a performance related incremental scale offered to all staff.

Contract: Permanent, 37.5 hours
Flexibility: the hospice has a flexible working policy available to all staff including partial home working (initially three days a week and will reduce to two days a week)

Key Duties & Responsibilities

• Strategic Financial Leadership: Shape and deliver the organisation's financial strategy, providing insightful analysis and robust planning to ensure long-term sustainability, effective risk management, and strong financial governance.
• Finance Function Excellence: Lead a high-performing finance function, ensuring accurate, timely reporting, strong financial controls, and continuous improvement in systems, processes, and business partnering across the organisation.
• Growth & Commercial Strategy: Lead and support the development and performance of trading and commercial income streams, including working with our excellent Ass. Director of Trading and Commercial , identifying new opportunities and forging strategic partnerships to diversify income.
• Operations, Estates & Sustainability: Provide strategic oversight of procurement, estates, facilities, and sustainability, ensuring efficient, compliant, and forward-thinking operations aligned to net zero and environmental goals.
• Transformation & Major Projects: Lead and sponsor strategic initiatives and capital programmes, developing robust business cases and ensuring effective delivery, governance, and realisation of benefits.
• Executive Leadership & Governance: Act as a key member of the Executive Team, building strong relationships with the Board and Audit and Risk committee, fostering a culture of accountability, collaboration, and high performance.
• Organisational Stewardship: Ensure effective use of resources, robust risk management, and strong organisational performance, while acting as an ambassador for Keech Hospice and upholding its values at all times.

Person Specification

• Senior Leadership Experience: Proven track record in a Board or Executive-level finance leadership role, ideally within a complex, multi-faceted organisation.
• Sector specific: Senior financial and operational leadership experience within a charity or not-for-profit sector; Or strong desire to be working in a mission driven organisation
• Charity SORP: Strong understanding of Charity Commission requirements and SORP.
• Strategic & Commercial Acumen: Demonstrable success in financial strategy, commercial income generation, and driving sustainable organisational growth.
• Financial Expertise: Professionally qualified (e.g. ACA, ACCA, CIMA) with deep knowledge of financial governance, planning, reporting, and risk management.
• Operational Leadership: Experience overseeing operations, estates, procurement, or infrastructure, with a focus on efficiency, compliance, and continuous improvement.
• Change & Transformation Capability: Strong experience leading large-scale transformation programmes and delivering measurable organisational impact.
• Values-Driven Leader: A collaborative and inspiring leader who models integrity, builds high-performing teams, and is committed to the values and mission of hospice care.

Shortlisted candidates will be asked to respond to three written questions to highlight their experience, approach, and leadership style.

Role will be closing on 24^th June, 2026

First stage interview via MSTeams or in person 2^nd July, 2026

Second stage in person 7^th or 8^th July, 2026 followed by an informal chat to "get to know" on 10^th or 13^th July, 2026

Charity People is a forward-thinking, inclusive organisation that deliberately champions equity, diversity and inclusion. We know charities thrive when inclusion is at the centre of decision-making. We proudly match organisations with talent based on skills and values, not background - because diverse teams deliver stronger results.

This is a pivotal role at National Numeracy, helping to ensure our people, systems and processes enable the
successful delivery of our mission to improve numeracy across the UK.

As a key member of the operations function, you will work closely with the Operations & Impact Director to
strengthen organisational effectiveness, support colleagues across the organisation and help drive
continuous improvement in the way we work.

During this maternity cover period, a particular focus will be supporting the ongoing development and
adoption of our CRM and operational systems, ensuring they provide robust information, efficient processes
and an excellent user experience. You will also play a central role in maintaining effective governance,
supporting our people practices and helping to foster a positive, inclusive and high-performing organisational
culture.

This role is ideal for someone who enjoys improving systems, enabling others to do their best work and
helping mission-driven organisations operate effectively and sustainably.

The postholder will also provide line management and support to one team member, helping to ensure their
development, wellbeing and contribution to organisational objectives.

The role is a maternity leave cover with an ideal start date in August 2026 and an anticipated end date of
31st July 2027. It would be suitable for either 4 or 5 days per week.

Operations Coordinator (maternity leave cover)​

We are recruiting a fixed term Operations Coordinator (maternity leave cover) to join our team. This role will be responsible for coordinating our Finance and HR administration as well as providing Executive Assistant support to the Director.

Suitable candidates will:

• be passionate about supporting young people to make safer choices about drugs and alcohol,
• have experience of Finance and/or HR coordination, with excellent organisation skills
• have excellent time-management, attention to detail and be a skilled and effective communicator, both in writing and orally, with a range of people and agencies
• be proactive, self-motivated and confident to take initiative
• enjoy working as part of a small and busy team

The Job description, person specification and application form are available below. 

If you have any questions, please contact us using the HR email address in the application form and please share with anybody you think might be interested in joining our brilliant team!

• Closing date: Tuesday 30th June 2026 
• Interviews: Wednesday 22nd July 2026
• Start date: Week beginning 7th September 2026

Could you lead Babbasa into its next chapter?

Babbasa is one of Bristol’s most recognised youth empowerment organisations, supporting talented young people from low-income and ethnically diverse communities to progress into employment, education and enterprise.

Founded in 2010, our name comes from an ancient African word meaning “ordinary people coming together to act as a support bridge.” That belief continues to shape everything we do.

Over the past 15 years, we have supported more than 4,000 young people, built powerful partnerships across business, education and civic sectors, and received national recognition including the Queen’s Award for Enterprise for Promoting Opportunity through Social Mobility.

We are now entering an important new phase.

Following a period of organisational reset and renewal, Babbasa is implementing a bold and focused 2026 strategy centred on:

• A single Integrated Youth Empowerment Programme

• A stronger, values-led organisational culture

• A modernised operating model and digital infrastructure

• Sustainable growth and long-term impact

We are seeking an exceptional Managing Director to succeed our Founding Director and help lead Babbasa through this next chapter with clarity, discipline, compassion and ambition.

About the Role

As Managing Director, you will work closely with the Board, senior team, employees, partners and young people to:

• Provide strategic and operational leadership across the organisation

• Embed Babbasa’s new integrated programme model

• Strengthen financial sustainability, governance and organisational resilience

• Build trusted relationships with funders, employers, civic leaders and community partners

• Support and develop a committed, ambitious team

• Champion Babbasa’s manifesto and values of Kindness, Imagination and Determination

• Act as a visible and credible public leader for the organisation locally and nationally

This is a unique opportunity to lead a respected social mobility organisation at a pivotal moment in its journey.

Who We’re Looking For

We are looking for a values-led and emotionally intelligent leader who combines strategic thinking with strong operational capability.

You may come from the charity, social enterprise, education, youth, public or private sectors, but you will bring:

• Senior leadership experience within an organisation or service

• Experience of leading teams through change, growth or transition

• Strong financial, governance and operational management capability

• Experience of building partnerships, securing funding and/or developing income streams

• Excellent communication and relationship-building skills

• A genuine commitment to improving outcomes for young people

• A collaborative and inclusive leadership style

An understanding of the barriers faced by people living in ethnically diverse and/or low-income communities is vital.

Applicants must have the legal right to work in the UK at the time of application. We are unable to provide visa sponsorship for this role. 

Why Join Babbasa?

At Babbasa, you will join an organisation with:

• A nationally recognised social mobility mission

• Deep roots within Bristol’s communities

• A strong manifesto and values-led culture

• An ambitious and committed Board and team

• Significant opportunity to shape the future direction of the organisation

We believe talent should never be limited by background — and we are looking for a leader who shares that belief.

Additional Information

• 23 days annual leave plus bank holidays

• Pension contribution scheme

• Flexible and hybrid working arrangements

• Evening and occasional weekend representation required

Equity, Diversity & Inclusion

Babbasa is proud to be an equal opportunity organisation. We actively encourage applications from individuals from underrepresented communities and backgrounds. We believe our diversity strengthens our work and helps us better serve the young people and communities we exist to support.

Babbasa exists to ensure that talent is never limited by background. Join us in building a more inclusive and opportunity-rich future.