Operation director jobs
This is a demanding role where you will support the Fundraising Director in effective management of the fundraising teams across our UK centres and the central expertise in Trusts, Major Gifts and Partnerships.
You will assist the Fundraising Director to plan and organise a broad range of fundraising activities; formulating and adjusting plans as required. Additionally, the Fundraising Director will depend on you to lead or assist on specific projects.
You will act as gatekeeper regarding access for fundraising teams to the Fundraising Director which will involve utilising strong understanding and sound judgement skills across a number of activities.
Maggie's provide free cancer support and information in our centres alongside NHS hospitals and online.
The client requests no contact from agencies or media sales.
We’re hiring a Director of Communities, Health and Partnerships.
Hackney CVS is in an exciting new phase and we’re looking for a senior leader to help shape it.
Following a major restructuring and redesign of our support offer, we’re focusing more sharply on our core mission: strengthening, connecting and championing the voluntary and community sector (VCS) across Hackney and the City of London.
Our Director of Communities, Health and Partnerships will:
- Lead our networks, forums and engagement work.
- Amplify community voice in local decision-making.
- Build powerful cross-sector partnerships.
- Support the voluntary sector to influence systems change.
You’ll join our Senior Leadership Team at a pivotal moment, helping us embed new ways of working and secure a brighter future for the VCS.
If you care deeply about equity, collaboration and the potential of the VCS to transform lives, and if you thrive in complexity, influence and relationship building, we would love to hear from you.
For the full job description and person specification, please see the attached recruitment pack.
#director #community #health #partnership
We support voluntary and community sector (VCS) organisations in Hackney and the City of London.
The client requests no contact from agencies or media sales.
The Operations Manager will play a central role in ensuring the Joy building operates smoothly, safely and in line with Open Door’s values and ambition. Taking overall responsibility for day-to-day site operations, you will help create a welcoming, inclusive and well-managed environment that supports staff, tenants, partners and everyone who uses the building.
Working collaboratively across the organisation, you will oversee facilities, maintenance, compliance and operational systems, ensuring Joy is consistently clean, secure and fit for purpose. You will act as the main point of contact for contractors and suppliers, manage utilities and building systems, and take a proactive approach to health & safety, risk management and statutory compliance.
As a key operational lead within the building, the role will support events and programmed activity, working closely with the Commercial & Events Manager, Programming Manager and Access teams to ensure activities run safely and smoothly. You will also build positive day-to-day relationships with tenants and partners, and contribute to cross-site support as Open Door continues to grow.
Check out the candidate pack for full details.
The client requests no contact from agencies or media sales.
Assistant Director of Operations
Salary: £72,000 per annum
Work Pattern: This is a permanent contract, working full time, Monday to Friday, 37.5 hours a week.
Location: Based at any of our Wetland Discovery Sites – Castle Espie BT23, Washington NE38, Martin Mere L40, Slimbridge GL2, Llanelli SA14, London SW13 or Arundel BN18.
For this role we can offer the opportunity for hybrid working. It is expected the role will need you to be present at each of your sites on a regular basis, at least once per month.
About The Role
WWT is the charity for wetlands.
This is a critical role in the recently restructured Operations Directorate at WWT. As Assistant Director, you will be directly responsible for the performance of our 7 Wetland Discovery sites. You will provide inspiring and professional leadership to your teams, whilst proactively collaborating cross organisation and externally.
Your focus will be on driving meaningful improvements at sites across our three ambitions of Restore, Inspire and Thrive, with emphasis on financial performance driven by visitor experiences. Reporting to the Director of Operations, you will directly manage two Heads of Operations, a Head of Retail and Head of Catering. You will indirectly lead more than 400 staff and volunteers across Living Collections, Reserve Management, Visitor Experience, Trading, Marketing, Facilities and Grounds.
You will work closely with Health & Safety and Sustainability leads to ensure good governance and compliance at sites and across the Operations Directorate.
You will have a background working in visitor attractions or a very similar sector, coupled with a passion for purpose-led organisations and a keen interest in the environment. You will be an inspiring leader with high levels of emotional intelligence and values & behaviours that align with WWT.
About You
To join as our Assistant Director of Operations, you will need to evidence:
- Experience in a senior position(s) held in the visitor attraction/events management sectors, directly accountable for site operations and visitor experience throughout the visitor journey.
- Strong skills in leading business planning, financial analysis, budget development and management, and delivery of significant capital projects across £multi-million business unit(s).
- Demonstrable ability to recruit, performance manage and motivate large (>100) diverse multi-disciplinary teams.
- The ability to develop, communicate and implement strategic change, turning organisational vision into improvements at scale.
- An inspirational and empathetic leadership style, able to role model an organisation’s values and behaviours, and to evidence strong emotional intelligence. Able to prioritise effectively, to collaborate, network and influence internally and externally at a senior level.
- A highly creative and inquisitive mindset, able to spot and exploit potential opportunities, keen to explore, test and learn as a means of driving continual improvement and excellence in the visitor experience.
- Experience of working collaboratively with insight, marketing and communications teams to deliver strong brand and marketing campaigns which drive footfall.
About Us
We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.
Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.
Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?
Why you’ll love working at WWT
- Wake up every day knowing your work is helping to restore wetlands, and our world
- Be surrounded and inspired by our team of passionate, dedicated people
- 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
- Free entry to all our wetland centres, including your family
- Free car parking and secure bike storage areas
- Colleague discount on shopping and memberships
- Cycle to work scheme
- Contributory pension scheme
- Life Assurance of three times your salary, for peace of mind for your loved ones
- Independent personal, workplace and financial advice from our Employee Assistance Programme
Closing Date: 23rd February 2026
N.B. We reserve the right to close the advert early if we receive a sufficient number of applications from candidates who meet the required skills and experience. We therefore encourage early applications.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
WWT is an equal opportunities employer and all applications will be considered solely on merit.
No agencies please.
Restore Wetlands and Unlock their Power



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Southwark Law Centre is a charity offering free specialist legal advice and representation to individuals in Southwark and beyond.
Southwark Law Centre
Job Description
Job Title: Operations Manager (Role availabel for immediate Start)
Reports to: Executive Director
Salary: NJC Scale SP SP27-31 £41,580 - £44,480 (starting salary dependent on experience)
Hours: Full-Time – 35 hours per week - (three days per week in office)
Main Objectives
· To oversee the smooth running of the Law Centre
· To ensure we have the right systems in place to support staff to work efficiently.
· To identify opportunities to use tech to support our mission.
· To lead on data, supporting us to tell our clients’ stories and to demonstrate the transformative nature of our work.
Key Responsibilities
1. IT Coordination
- Oversee the Law Centre’s IT systems to ensure they are secure, efficient, and meet the organisation's needs.
- Manage and develop the Law Centre's case management system to ensure it supports the effective delivery of services and reporting requirements.
- Liaise with external IT providers to coordinate maintenance, updates, and troubleshooting.
- Identify and implement opportunities for digital transformation and improved operational efficiency.
- Complete the annual Cyber Essentials return, ensuring that the organisation maintains the highest level of data security.
- Ensure the Law Centre makes use of the most appropriate and cost effective equipment, systems and software.
- Providing basic training to staff on systems and tools
- Maintain the asset register.
- Maintain the organisation’s IT plan and update it annually
2. Systems
· Lead on our paperless working processes
· Ensure that our Sharepoint site is set up logically and with the correct permissions in place.
· Develop our Sharepoint site in order that it functions as an intranet for sharing information internally.
· Negotiate and manage our contracts with printing providers
· Maintain regular reviews of the systems we’re using, assessing whether they are fit for purpose or not and whether there are alternative products which represent better value for money.
· Manage the organisation’s telephony.
3. Data and Reporting
- Maintain a clear overview of the data collected by the organisation.
- Prepare reports from the case management system and other data collection tools to feed into reports and funding bids.
- Develop new reports to feed into our billing and accountancy as well as various audits.
- Review and analyse the organisation’s data to understand trends and to assist with service development.
- Play an integral role in using data to communicate the impact of the organisation.
- Lead on setting up new projects, ensuring that we are collecting the right data at the right time
- Ensure that our systems support effective and efficient data collection and staff are trained in effective data collection.
4. Data Protection
· Overall responsibility for the data protection obligations of the organisation.
· Keeping abreast of changes and updates to Data Protection legislation.
· Delivering regular training to staff on Data Protection.
5. Finance and Billing
· Support the finance manager and practice manager by ensuring all systems are optimised for efficiency.
· Liaising with our payroll provider, responsible for running monthly payroll accurately, including keeping track of new starters and leavers.
· Support casework staff with training and technical solutions to allow them to bill files efficiently.
· When needed, to work with the finance manager and practice manager to coordinate regular payment runs.
· Attendance at regular meetings of the Finance Sub-Committee.
6. Support to Executive Director
- Member of the senior management team, contributing to strategic planning and organisational development.
- Provide operational insights and recommendations to enhance the Law Centre’s performance and service delivery.
- Coordinate and chair regular meetings of the IT Working Group
- Report regularly to the Trustees on operational issues
7. Regulatory Compliance
- Ensure compliance with all relevant legal and regulatory requirements, including health and safety and data protection (GDPR).
- Participate in and ensure the smooth running of the annual Lexcel audit as well as other regular audits.
8. Professional Development
- To attend regular support and supervision and appraisal meetings.
- To keep up-to-date and to meet identified learning and development needs as appropriate.
9. Teamwork and Service Development
- To attend and contribute to staff meetings
- To attend and actively participate in other meetings as required, and to take an active role in the planning and development of the Law Centre.
- To network and liaise with external agencies as agreed.
10. General
- To uphold and promote the Aims and Principles of the Law Centre
- To be available to work outside normal office hours on occasion as required and notified in advance.
- To undertake any other duties that are compatible with the functions of the post.
Person Specification
Essential
- Excellent IT skills with extensive experience working with Excel and other Microsoft Office products as well as database products.
- A minimum of two years experience in a similar role, or relevant transferrable skills.
- Ability to develop, maintain and report on data and compliance records, including the ability to impart information in an understandable way.
- Excellent verbal and written communication skills
- Highly organised with the ability to set priorities, meet goals and evaluate processes and results.
- Confident, self reliant, capable of taking the initiative and working autonomously.
- Good attention to detail.
- Exceptional problem-solving skills.
Desirable
- Experience managing and developing case management systems or similar software.
- Demonstrated ability to manage budgets and supplier relationships effectively.
- Experience in supporting legal or advice services organisations.
- Knowledge of the operational challenges facing community-based organisations.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Operations and Volunteer Coordinator is a flexible, part time role and if you are highly organised, enjoy working as part of a small team and making a difference in the local community then this role may be for you. We have three services that we deliver in and around the Winchester area, and this role underpins them all to support and coordinate the charity’s activity.
Friends of the Family Services
- Mum and Young Children's Group which offers group counselling and peer support to mums, whilst their babies and preschoolers are looked after by a team of volunteers.
- 5s to 13s Befriending in which a child aged between 5 and 13 years old is matched with a volunteer who meets them weekly for a year. Time away from chaotic homelives with a positive role model, boosts wellbeing and confidence. Our team provides tailored support to the family.
- Support for dads - counselling and peer support for dads.
What you'll be doing
In this role you will be the first point of contact with all of our wonderful volunteers, who are critical to the success of our work. You will work closely to support the 5s to 13s Befriending Manager and other service leads to ensure smooth delivery of event and training activities. You will also support the wider charitable activity with your strong administrative and operational skills, including organising events, managing our database and general office management. We are continuing to evolve our services within the community, and for the right candidate there is also potential for increased hours in the future.
For further information please refer to our website where you will find a detailed role description and application form.
Role Information
This role reports to the Operations Director, and is part time for 16 hours per week. We offer 28 days annual leave (including bank holidays) plus 3 days over Christmas. The salary is a FTE equivalent of around £27,300. We are a small, flexible team who are passionate about what we do. Hybrid working is available with weekly attendance in the office.
We look forward to hearing from you.
Friends of the Family supports to families in and around Winchester, helping them to overcome their challenges and face the future with confidence.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: 37.5 per week (Monday to Friday)
Salary: £32,765 per annum (South East Weighting inclusive – pay award pending)
Contract: Full-time, permanent
Location: Rock UK Carroty Wood, Tonbridge
We are looking for a motivated and experienced Business & Operations Manager to oversee the efficient and effective running of Carroty Wood’s administrative and business support functions. This is a key leadership role, ensuring excellence across bookings administration, commercial operations, and customer experience, while supporting the Centre Director and Leadership Team to deliver the Centre’s strategic and missional goals.
Motivated by your Christian faith, you will be able to clearly and respectfully communicate Rock UK’s Christian ethos, mission and values to staff and guests of all faiths and none.
You will need to have:
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Excellent organisational and administrative skills
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Experience of leading and motivating a team
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Strong interpersonal and communication skills
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Good working knowledge of Microsoft Office and familiarity with accounting processes
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The ability to work both independently and collaboratively
This role is subject to an Occupational Requirement (OR) that the successful applicant is a Christian who is committed to the values, beliefs and behaviours set out in our Statement of Christian Beliefs and Ethos.
Applications will be reviewed upon receipt.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced administrator and grant writer who is passionate about migrants’ rights and democratic reform to start working in March 2026.
We are looking for a part-time Operations and Fundraising Manager to support our Executive Director and staff team in the day to day operations of the organisation, including office tasks, support with reporting and fundraising, diary management and administrative support.
Our organisation
Migrant Democracy Project (MDP) is building migrant power in the UK. We want all residents, no matter where they are from, to have the right to vote, use the power of the vote, and get elected to build a society rooted in justice, freedom, and solidarity. A society where migrants’ interests and needs are heard, included and represented in all levels of UK politics.
Contract
This is a fixed term contract for 12 months (with the possibility of extension depending on future grants), £37,000 pro rata (£22,200 per year), with an early March 2026 start. We are open to this being a PAYE or contractor (self-employed) position.
Benefits include:
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25 days of paid annual leave pro rata, plus bank holidays. In addition, the MDP office closes for two paid weeks over Christmas and New Year.
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4% pension (3% employer and 5% employee contributions)
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Access to training and mentoring opportunities to develop in the role, if needed.
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Flexibility in working hours and TOIL.
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Central London office space.
We are looking for an administrator who can work the equivalent of 3 days per week hours flexibly, adapting to the needs of the organisation. When work is carried out by any Migrant Democracy Project employee outside normal working hours, time off in lieu is applied.
Location and working hours
Migrant Democracy Project’s office is in Vauxhall, London. Staff have daily access to the office and the team co-works from there regularly. This role can be done remotely, however, we expect the role-holder to join the team in-person for strategy days which happen every few months.
This is part-time role at 0.6 FTE. Working days are flexible, equivalent to 3 days per week between Monday to Friday, as long as most of the hours match MDP’s usual working hours (9:30 am - 5:30 pm). The role holder can also have different working days on different weeks as long as that is communicated well in advance and noted in the team calendar.
The role is based in the UK and open to individuals with an existing right to work in the UK.
Responsibilities
We are looking for a strategic Operations and Fundraising Manager who can skillfully identify the organisational and team needs and can propose and implement solutions, ranging from project management tools, HR systems, and other systems tools. The ideal candidate will be scanning the horizon, ensuring the organisation has the appropriate policies and thinking long-term about its financial and organisational needs.
Lead the Operational Management of Migrant Democracy Project
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Review existing operational policies and procedures, identify improvements and updates, and implement them to ensure the smooth running of Migrant Democracy Project.
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Lead the development and implementation of operational infrastructure, including systems for project management to ensure efficient progress of the organisation’s objectives.
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Ensure Migrant Democracy Project is in compliance with relevant policies, including data privacy, safeguarding, risk register, and others and support the team in implementing them.
Lead on People Management and Recruitment
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Implement and manage all people and culture functions and internal processes including systems for leave, TOIL, employment contracts, and other identified needs.
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Support the Executive Director with recruitment processes, such as job vacancy promotion, sifting application forms and booking interviews.
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Ensure all members of staff, including consultants, have all their documents, including contracts and consultant agreements, up to date and that systems are in place to support the team to navigate probation and contract renewals.
Fundraising and Evaluation
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Identify grant opportunities for the organisation, manage application deadlines and work with the staff team to support writing grants.
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Maintain MDP’s grant database up to date and manage Google Drive grant documentation folders, including supporting the Executive Director to meet funders’ requirements such as quarterly reports.
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Manage and track staff budget sheets for grants, working with the Finance Manager.
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Support the Executive Director and all team members in writing progress reports to funders, both when required and proactive updates to all funders.
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Implement an evaluation system to be able to measure and report on outputs required by each grant.
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Liaise with MDP’s staff team to collect data for evaluation reports.
Lead on online systems for the team
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Manage MDP’s Google Drive folders, ensuring information is up to date.
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Manage staff access to shared workspaces and folders.
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Manage staff accounts, such as creating new emails and managing permissions.
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Manage MDP’s generic info inbox and direct queries to relevant staff where applicable.
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Support the Executive Director with new staff onboarding and manage their Google Suite access.
Diary and Office Support
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Support with booking rooms and team meetings as needed e.g. team Strategy Days.
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Create a calendar of relevant MDP events for all staff and support the team’s long-term project planning.
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Manage travel and accommodation booking for MDP staff members for required events.
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Process all relevant office orders, such as printing, stationery and office equipment.
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Regularly assess office needs and proactively ensure the stocks of MDP materials (such as leaflets, business cards, etc.) are appropriate.
Finance Support
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Work with the Finance Manager to create budget templates and monitor them regularly.
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Pay small invoices under £500 and process staff expense forms on a monthly basis.
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Manage MDP’s invoice folders and create invoices from MDP’s templates when required.
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Submit relevant invoices and receipts to Xero’s inbox.
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Manage MDP’s Soldo account and top-up expense cards for staff as appropriate.
Qualifications
We are looking for an organised and efficient Operations and Fundraising Manager with the following essential skills:
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At least three years of demonstrated experience of leading projects or teams, including managing multiple people and budgets
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Demonstrable experience in fundraising, such as grant writing.
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Excellent organisation skills, with extensive experience in project and program management, and a proven ability to plan, organise, and lead the implementation of plans and processes.
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Experience of creating systems and organisational processes that are effective, efficient, and embed and socialise them with the team and key external partners.
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Experience in project monitoring and evaluation.
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Experience using Xero, Soldo or similar software for processing invoices and expenses.
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Experience in diary management.
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Excellent knowledge using Google Suite.
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Comfortable in a start-up environment and experience working in a small team, where flexibility is required to meet emerging tasks and deadlines.
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Excellent attention to detail and communication skills.
Essential behaviours:
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Show a passion for and commitment to our values and building migrant power.
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Be able to work inclusively and build engagement and trust with people of all backgrounds.
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Show a willingness to take initiative in the pursuit of Migrant Democracy Project’s goals. Take responsibility for delivering your work to a high standard, and be able to ask for support when you need it.
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Be able to work independently and in a remote environment, whilst valuing opportunities to work as part of a close team.
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Be a good team player, able to liaise effectively with different team members and draw on people’s expertise and specialisms to make decisions and ensure progress.
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Treat Migrant Democracy Project’s staff and partners with dignity, respect and care - building strong and impactful relationships where possible.
Decision-making timeline
We are looking for the Operations and Fundraising Manager to start in early March 2026. The applications will be reviewed on a rolling basis.
Interview process
● Stage 1: shortlisted candidates will be invited for a 15 minute interview via phone or Zoom.
● Stage 2: if successful after Stage 1, shortlisted candidates will be invited for a 75 minute interview via Zoom or in-person depending on the candidate’s place of residence. This will include a practical exercise and questions about your experience. You will have an opportunity to ask us questions as well.
We are organising and building power amongst migrants at home in the UK to shape a society rooted in justice, reflecting our needs and interests.
Are you a forward‑thinking leader ready to take on a rewarding challenge and drive positive change?
We are looking for a strategic leader to join us as Director of Property Services. As a housing association and homelessness charity, our ambition is to end homelessness for good. Providing safe, comfortable and sustainable homes is key to helping people rebuild their lives, and our Property Services teams play a vital role in making this happen.
This is an exciting opportunity to lead a multidisciplinary team with strategic oversight of repairs, fire and building safety, landlord compliance, sustainability, reinvestment and housing services. You would be responsible for a mixed portfolio of buildings (owned and leased) that range from big hostels to self-contained flats, including some more quirky buildings like a converted church, ensuring throughout that St Mungo’s, as a registered social landlord, meets all its regulatory obligations. As part of the senior leadership team, you will:
- Lead, develop and manage St Mungo’s Property and Housing Services functions, embedding a culture of excellent customer service and compliance.
- Shape and deliver investment to meet resident priorities now and in the future, ensuring homes are safe, compliant and aligned with new and emerging regulation.
- Drive continuous improvement across property services while managing risk so our asset portfolio is safe, compliant and performing well.
- Develop and deliver key organisational strategies and programmes, including Asset Management, Environmental Sustainability, St Mungo’s Homes Standard, Decent Homes, Warm Homes and Building Safety.
- Build strong delivery partnerships that provide high quality, customer focused services and deliver value for money.
- Work closely with the Executive Director of Client Services and Service Directors to deliver an integrated Supported Housing Service that meets residents’ housing and support needs.
About you
We are looking for are a passionate, self-driven leader with a strategic, forward-thinking approach. You will bring senior level experience in asset management and compliance, with a strong track record of delivering successful Asset Management and Sustainability strategies, complex programmes, and continuous improvement initiatives.
You demonstrate inspiring leadership who motivates teams, drives high performance and delivers tangible results. Skilled in communication, influencing and building strong relationships, you work confidently with a wide range of internal and external stakeholders.
You have experience in planning, financial management and delivering outstanding property services within a regulated housing environment. Collaborative by nature, you thrive as part of a leadership team and are committed to delivering on St Mungo’s vision and mission.
We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this senior management level.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
Visit the St Mungo's careers site for further information and how to apply.
Closing date: 10am on 9 February 2026
We will be holding colleague panels week of 16 February 2026, followed by interviews from 23 February 2026
In this role you will be work flexibly for at least 2 days per week from our Central Office in London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.
While our Central Office is currently based in Tower Hill, London we plan to relocate in the summer of 2026 to a new space in Farringdon, London.
What we offer
- A Diverse and Inclusive Work Place
- Great Pay and Other Benefits
- Excellent Development and Growth Opportunities
ID: 1670Assistant Director of Partnership, Services and Innovation
Service: Bromley by Bow Centre, Family Action
Salary: £61,000 (inclusive of ILW and market allowance)
Location: Based at the Bromley by Bow Centre in Tower Hamlets. Given the leadership and collaborative nature of the post, the Assistant Director will be expected to have a strong presence and attend the Centre multiple times a week. There will be travel within the London area and occasionally outside of this region.
Hours: Full Time – 37 hours a week
We offer flexible working arrangements - please see below for more details.
Contract: Permanent Contract
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
At Family Action we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage, and social isolation. We have been building stronger families since 1869 and today we work with more than 60,000 families in over 150 community-based services, as well as supporting thousands more through national programmes and grants.
About the Role:
The Assistant Director position offers an exciting opportunity for an ambitious individual who is passionate about working within a strong, vibrant community to drive positive change.
Are you an innovative, strong team player and leader, who is solution focused and passionate about making a difference in everything you do? Do you have a proven track record of partnership working, creating growth and retaining services, delivering excellent, inclusive services and cultivating quality and diversity? Are you looking for a diverse, ambitious and fast paced organisation – if so, you have found it.
The role’s primary function is to provide strategic direction, development and growth.
The Bromley by Bow Centre (BBBC), established in 1984, has grown into a nationally recognised model for community regeneration. Today, it serves as a key hub for the East London Borough of Tower Hamlets, with a mission to help the community thrive through person-centred, holistic, and integrated health and wellbeing support.
BBBC works in close partnership with a range of stakeholders, its services span integrated advice, employability and enterprise programmes, learning opportunities, community and wellbeing support, social prescribing, and activities that foster inclusion. In addition, the Centre collaborates across organisations and communities to deepen understanding, share learning, and develop its principles and model.
BBBC is merging into Family Action early in 2026 and will become a part of Family Action’s vibrant London region, which works in and with diverse London communities and adapts to their evolving needs. Our work is underpinned by service user involvement, robust partner engagement, and a strong commitment to equality, diversity, and inclusion. We strive to create a sense of belonging for both staff and the people we support, and we are dedicated to innovating and co-designing services alongside those with lived experience.
The role requires a strategic thinker who is confident in developing and working with external stakeholders and partners while maintaining a clear oversight of operational delivery.
You will be creative, promote innovation, and contribute to the ongoing growth and strategic development of BBBC and services within the wider Family Action.
Responsibilities:
· Lead and manage strategic partnerships at a local and national level.
· Provide leadership and drive innovation across BBBC.
· Operational line management of the Heads of Delivery and Impact ensuring the successful integration of BBBC into Family Action.
· Oversee budgets, manage financial risks, generate income, and contribute to sustainable service development.
· Represent BBBC and Family Action externally and build strong partnerships to support integrated service delivery.
· Ensure high-quality, safe, and compliant services through overseeing effective monitoring, auditing, and continuous improvement in line with Family Action’s polices and frameworks.
· Be a key member of Family Action’s London team and the wider Senior Leadership Group.
Main Requirements (for details check the job description and person specification):
· Strong track record in stakeholder engagement and cross-sector partnership working.
· Proven experience leading services for children, young people, adults and families.
· Ability to manage teams, budgets, income generation and service performance to a high standard.
· Knowledge of safeguarding, regulatory frameworks, and quality assurance processes.
· Commitment to equity, diversity, and inclusion, with an understanding of structural disadvantages.
· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced
Benefits:
- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· complete an application form on the Family Action portal
· Closing Date: Monday 9th February 2026 9am
Interview dates – panel interview and presentation – Wednesday 4th March 2026 with visit to the centre and staff focus group prior to this – date to be confirmed.
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Lee Denton (full email address located on the advert document)
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families, children and adults and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role and will reimburse your travel cost if you attend an interview.
For this vacancy, we are also applying positive action to improve the representation of people of colour in senior operational management roles at Family Action. As such, the guaranteed interview scheme is extended to applicants of colour who meet the minimum criteria.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



A place to drive change
Location: Bradford, Hybrid (2–3 days in the office, with travel as required for meetings/training)
Salary: circa £77,405 per annum, plus essential car user allowance of £1,250
Contract type: Permanent
Hours: 35 per week, Monday – Friday, 9am–5pm
Thousands of families across the country rely on us for safe, affordable and sustainable homes. As we continue to modernise our services and evolve how we work, our technology foundations have never been more important.
It’s this belief – that everyone deserves a place to call home – that drives everything we do. Together, we’re finding new ways to innovate for our customers, strengthen the way we operate, and create a thriving workplace that supports everyone.
If you're looking for a role where you can lead meaningful change, bring big ideas, and shape the future of our digital operations, this is the place to be.
About the role
Lead, transform, and protect our digital future.
We’re searching for a Head of IT Operations & Service Delivery who can seamlessly combine deep technical expertise with strong strategic leadership. You’ll be responsible for ensuring the technology our colleagues and customers depend on is available, secure, resilient and cost-effective—while leading two pivotal functions: Service Operations and Technical Operations.
This role suits someone who thrives in complexity, owns outcomes, and embraces the challenge of stabilising today while architecting tomorrow. Whether you’re resolving a critical incident, strengthening our cyber posture, or driving our cloud migration roadmap, your impact will be felt across the organisation.
Salary
The spot salary for this role is £77,405 per annum for candidates who fully meet the requirements.
If you’re still building some of your skills or experience, you may start at 5% or 10% below spot, with clear progression opportunities and structured support.
About you
- Proven experience leading IT Operations in complex, multi-system environments.
- Strong understanding of security frameworks, threat detection, incident response and operational cyber maturity.
- Experience with IaaS, PaaS, SaaS and hybrid cloud strategies.
- Technical depth across infrastructure, networking and enterprise systems.
- Experience maturing and enforcing release management frameworks aligned to ITIL best practice.
- Strong understanding of infrastructure and application dependencies during releases and changes.
- Excellent communication, relationship-building and influencing skills at senior levels.
- A proactive, forward-thinking approach to risk, service improvement and operational excellence.
A place to build a future
We’ve got big ambitions, and we’re looking for people who want to grow with us. You’ll have the chance to expand your skills, shape your career and thrive in a collaborative, supportive environment.
What you’ll receive:
- 28 days’ holiday, plus bank holidays, birthday leave, and the option to buy more.
- Health & wellbeing support including a cash health plan, online GP, Health MOTs, gym discounts and a volunteering day.
- Financial benefits including car leasing options, salary sacrifice schemes and exclusive discounts.
- Future security with both Defined Contribution and Defined Benefit pension schemes, plus life assurance at three times your salary.
- Family-friendly policies including enhanced parental leave and flexible working.
- Career development through management and leadership training, apprenticeships and more.
This is more than a job—it’s a place where you can make a real difference, be valued and grow your career.
We’re committed to inclusion
We celebrate diversity and strive to create a workplace where everyone feels respected, supported and able to thrive.
If you need reasonable adjustments during the recruitment process, let us know—we’ll make it happen.
Please note: Candidates must have current eligibility to live and work in the UK. Accent does not hold a sponsorship licence.
If you’re looking for a place where you can make a meaningful difference—to society, to our organisation and to your future—apply now.
Recruitment Agencies: We work exclusively with partners on our PSL and do not accept speculative approaches.
You may have experience of the following: Head of IT Operations, IT Operations Manager, Service Delivery Lead, ITIL, Azure Operations, Cloud Migration, Service Management, IT Infrastructure, Enterprise Networking, Cyber Security Operations, Incident Response, Operational Resilience, Disaster Recovery, Business Continuity, P1 Incident Management, Platform Operations, IT Service Desk, Technical Operations, etc.
REF-226 184
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Finance & Operations Director Diocese of Southwell and Nottingham
£75,000 Full-time | 35 hours per week | Southwell, Nottinghamshire
A Calling to Serve Through Professional Excellence The Diocese of Southwell and Nottingham recognises that our world is in desperate need of hope. In a post-Covid age and cost of living crisis, with our country's structures and systems under pressure and the increasing mental health challenges facing young people, the cry for hope is clear. We believe that hope is found in Jesus Christ, which the church is uniquely placed to share in every community.
The Diocese has a vision of Living Hope for the city, towns and villages of Nottinghamshire and beyond and is committed to its mission of Growing Disciples of Christ with Compassion, Confidence and Courage. A key aspect of that vision is the articulation of 7 Areas of Focus which healthy churches attend to: Inspiring Worship, Reaching Younger, Enhancing Diversity, Growing Leaders, Enabling Commitment, Encouraging Generosity and Nurturing Prayer.
Could you bring your finance leadership expertise to support our mission of Growing Disciples of Christ with Compassion, Confidence and Courage?
About Your New Ministry Context
The Diocese covers the city of Nottingham, the county of Nottinghamshire, with a few parishes in South Yorkshire. As part of the Church of England, we serve over a million people through a network of 300 churches and 73 church schools.
Based at Jubilee House in the beautiful market town of Southwell, the Diocesan Board of Finance (DBF) is the registered charity and company limited by guarantee through which the Diocese operates. You'll be joining an organisation with a clear vision of Living Hope for the city, towns and villages of Nottinghamshire and beyond.
This is an exciting time for the Diocese. In November 2024, we secured £33.16 million from the Church of England's Strategic Mission and Ministry Investment Board for a decade-long Church Growth Programme. This significant investment will fund church revitalisation, evangelism, discipleship, vocations and the development of younger leaders across our communities. The new Finance & Operations Director will play a pivotal role in stewarding these resources and ensuring ongoing financial sustainability.
Your Role as Finance Leader Reporting to the Chief Executive, you will lead the finance function as a trusted partner to both the Jubilee House Leadership Team and the Bishop's Core Team. This is a strategic role where you'll shape the financial direction of the Diocese while providing hands-on support to parishes navigating financial challenges. You will combine strategic financial stewardship with operational oversight, ensuring the Diocese’s resources are effectively managed in alignment with the vision and mission. You will work collaboratively across the organisation, with frequent and detailed parish engagement, to shape and implement financial strategy, while also leading the administration of financial initiatives which include, giving, strategic operations and property-related activities.
Your key responsibilities will include:
Strategic Financial Leadership
- Collaboratively support the development and implementation of financial strategies
- that align missionally with the diocesan seven areas of focus, across the Diocese with particular support to Parishes.
- Prepare and present financial reports, including budgets, forecasts, and risk
- analyses, to senior management and decision making committees.
- Engage with third party contractors to advise on financial planning, investment
- strategies, and capital structure decisions.
- Ensures the diocesan residential property portfolio strategically meets missional needs.
Operational Management
- Oversee day-to-day operations, including HR, Property and Finance teams.
- Implement policies and procedures to enhance efficiency and compliance.
- Manage relationships with committees, contractors, and other external partners
Risk and Compliance Oversight
- Identify and mitigate financial and operational risks.
- Ensure compliance with relevant laws, regulations, and National Church standards.
- Coordinate audits and implement internal controls.
Team Leadership
- Leading and developing the finance and operations teams to deliver excellent service
- Foster a culture of continuous improvement and accountability.
- Collaborate with other departments to align operational goals with the overall Diocesan vision, mission and strategy.
Who We're Looking For Professional Excellence
- Fully qualified accountant (ACA, ACCA, CIMA, CIPFA or equivalent) with significant post-qualification experience
- Extensive experience in financial management and operational leadership.
- Strong understanding of financial regulations and compliance requirements.
- Proven ability to lead cross-functional teams and manage complex projects.
Essential Faith Requirement There is a genuine occupational requirement for the post holder to be a committed Christian in the Anglican tradition or another member denomination of Churches Together in England. You'll need a strong understanding and empathy with the aims, ethos and beliefs of the Christian faith and its expression through the Church of England.
Personal Qualities
- Excellent communicator who can make complex financial issues accessible to non-financial audiences
- Collaborative team player with an open working style
- Effective influencer who can build trust with clergy, lay leaders and external stakeholders
- Strategic thinker with strong analytical and problem-solving skills
What We Offer
- Competitive salary: £75,000
- Generous pension: 10% of salary contributed by the Diocese
- Excellent work-life balance: 35-hour working week with hybrid and flexible working arrangements
- Generous leave: 25 days annual leave + 5 discretionary days (predetermined dates) + 8 bank holidays
- Additional benefits:
- Free onsite parking in our scenic location
- Maternity, paternity and shared parental occupational pay
- Electric vehicle salary sacrifice scheme
- Employee Assistance Programme with counselling, legal and health advice
- Relocation packages considered for successful candidates relocating from outside of the local area
- Meaningful work: The opportunity to directly support the Church's mission in communities across Nottinghamshire
Ready to Answer the Call? If you're a talented finance professional who wants to work for an organisation with a fantastic culture that makes a real difference, enables change, and has a clear purpose rooted in Christian faith, we'd love to hear from you.
Closing date of 17th Februrary 2026
Join us in our mission to bring hope and transformation to communities across Nottinghamshire and beyond.
The Diocese of Southwell and Nottingham is committed to safeguarding and promoting the welfare of children and vulnerable adults. We welcome applications from suitably qualified people from all sections of the community and strive to be an equal opportunity employer.
Location: London
Location type:Hybrid
Reporting to: Director of People and Operations
Annual salary: £50,000 to £55,000 GBP per annum, depending on experience
Contract type: Permanent
Working hours: Full-time, 35 hours a week
Candidate level: Manager
Closing date: Monday 23rd February, 9:00 am CET
Background
Lumos Foundation works to realise every child’s right to a family by transforming care systems around the world. Our vision is a world in which all children grow up in safe and loving families within supported communities. Founded in 2005 by author J.K. Rowling, Lumos partners with governments, civil society, and young people with lived experience to transform care systems globally and advocate for family-based solutions that help children thrive.
We ensure that families receive the support they need to stay together or reunite, and that children grow up in family-based settings such as foster or kinship care, not institutions. Despite clear evidence of the harms of institutionalisation, more than 5 million children worldwide continue to live in institutions. And a much larger number of children are at risk of family breakdown and separation – those living in poverty, experiencing domestic violence and abuse, and living in countries affected by conflict. We are ambitious for children. In the next 10 years, Lumos will enable 500,000 children in care to return to family-based care and prevent 10 million children from experiencing family breakdown and separation – so that they can thrive in their own families. Working with local, national, and global partners, Lumos supports government-led transformation of childcare systems across Asia, Africa, Europe, the Middle East, and Latin America- driving systemic and sustainable change.
Lumos’ ambition for children is significant and will require the organisation and its partners to work in new ways, with a pace, drive, and urgency that this moment demands, and that children everywhere deserve. Lumos’ success will continue to be based not just on what we do, but on how we do it – our values. We embrace collaboration. We strive for excellence. We show respect. We always care. And we are passionate. We are Lumos.
Purpose of role
Lumos is entering an exciting period of strategic transformation to strengthen our operational foundations, refine our systems, and enhance our capacity to deliver on our mission to realise every child’s right to a family. The Senior Operations Manager plays a pivotal role in building the operational foundations and risk-aware culture needed for success both now and as the organisation prepares for the future.
As a delivery partner to the Director of People & Operations, the Senior Operations Manager leads the implementation of agreed operational priorities, strengthens country office and partner capability, and ensures that operational standards, policies, and practices are consistently embedded across existing and new geographies. The role provides independent oversight and assurance across operational risk, safety, security, and safeguarding, working closely with delivery teams while retaining the authority to challenge, escalate, and inform senior decision-making.
This is a senior, hands-on role for someone who thrives on systems thinking, coordination, and execution, and who is motivated by turning risk awareness, data, and lessons learned into practical organisational improvement that strengthens organisational resilience and impact.
Primary responsibilities
Operational leadership & delivery
- Act as a senior delivery partner to the Director of People & Operations, leading the implementation of agreed operational priorities.
- Coordinate cross-functional operational delivery across Operations, Safeguarding, and Security.
- Deputise for the Director of People & Operations in internal and external forums as appropriate, with delegated authority.
Global safety, security & incident management (focal point)
- Act as Lumos’ organisational focal point for safety, security, and travel risk, coordinating risk management frameworks, systems, and oversight across the organisation.
- Work closely with, and oversee the delivery of, Lumos’ global safety and security consultant(s), ensuring clear scope, quality outputs, and effective follow-through.
- Monitor safety and security incidents across the organisation, ensuring appropriate recording, escalation, follow-up, and learning.
- Coordinate incident response in line with agreed protocols, working closely with country teams and external security specialists.
- Lead lessons-learned processes following incidents and ensure recommendations are embedded into systems, guidance, and practice.
- Support the implementation and monitoring of safety and security standards across country offices and partners.
Safeguarding & PSEA (operational oversight)
- Provide operational oversight and coordination of safeguarding and PSEA frameworks, working closely with specialist safeguarding focal points, leads, and consultants while the recruitment and scoping of a Global Safeguarding Lead is planned across 2026.
- Monitor implementation of safeguarding and PSEA standards, policies, and training across country offices and partners.
- Support incident tracking, information management, and follow-up actions, ensuring confidentiality, proportionality, and appropriate escalation.
- Contribute to organisational learning and continuous improvement in safeguarding practice.
Risk management, contingency & assurance frameworks
- Lead the development, implementation, and refinement of operational risk management and risk assessment frameworks across Lumos.
- Ensure consistent approaches to risk identification, mitigation, escalation, and assurance across countries, partners, and programmes.
- Maintain and monitor operational risk registers, ensuring risks are actively reviewed and managed.
- Coordinate comprehensive contingency planning, crisis protocols, and organisational preparedness.
- Support due diligence and risk assessment processes for partners, vendors, programmes, and new geographies.
Programme, MEAL & risk integration
- Work closely with Programme and MEAL teams to embed operational risk, safety, security, and safeguarding considerations into programme design, delivery, and monitoring.
- Support the development of proportionate, decision-useful KPIs related to operational risk, duty of care, safety, security, and safeguarding.
- Strengthen alignment between operational risk management and programme assurance and learning processes.
Operational systems, policy tracking & insurance
- Lead the development and improvement of operational systems, trackers, workflow,s and dashboards to strengthen consistency, quality assurance, and organisational insight.
- Maintain and oversee policy trackers across Operations, Safeguarding, and Security, ensuring review cycles, ownership, and implementation are monitored.
- Develop operational reporting, audit, and monitoring mechanisms that complement existing MEAL, programme, and governance systems.
- Support audits and internal reviews by maintaining clear documentation and evidence.
- Ensure strong information management and data protection practices are embedded.
- Oversee coordination of Lumos’ global insurance arrangements (e.g., travel, medical, liability), including renewals, compliance tracking, and liaison with brokers and insurers, under the direction of the Director of People & Operations.
Country office & partner capability building
- Work closely with Country Directors, operational focal points, and partners to embed global operational, safeguarding, and safety/security frameworks locally.
- Support capacity building through guidance, tools, training coordination, and structured follow-up.
- Provide practical support and constructive challenge to strengthen compliance, confidence, and consistency.
- Balance global standards with appropriate local adaptation.
Performance insight, reporting & organisational learning
- Develop and maintain dashboards and reporting that provide visibility on operational risk, safety, security, safeguarding, and organisational readiness.
- Provide clear insight to the Director of People & Operations and Executive Team on trends, incidents, risks, and areas for improvement.
- Support organisational learning through analysis of data, incidents, audits, and reviews.
Project management & continuous improvement
- Lead or coordinate project management for time-bound operational initiatives
- Identify capacity gaps, monitor progress, and escalate risks.
- Translate lessons learned into updated frameworks, tools, and guidance to support continuous improvement.
Profile
The postholder will:
- Build effective, trusted relationships across Lumos, using strong relational skills to influence, support, and challenge constructively without becoming adversarial.
- Steward a strong, proportionate and risk-aware culture, where operational, safety, security and safeguarding risks are understood, named and managed well.
- Strengthen operational systems and frameworks for monitoring, assurance, and learning across risk, safety, security, and safeguarding.
- Develop clear, decision-useful dashboards and reporting that improve visibility of risk, incidents, readiness, and organisational resilience.
- Build confidence and capability across country offices and partners through guidance, coaching, constructive challenge, and follow-up.
- Advise and guide senior leaders and teams with sound judgement, evidence, and insight, supporting timely and well-informed decision-making.
- Embed operational risk, safety, security, and safeguarding considerations into programme design, delivery, and monitoring, while retaining appropriate independence and assurance
- Translate data, incidents, and lessons learned into practical improvements that strengthen systems, readiness, and organisational impact.
Essential experience
- Demonstrable experience operating at a senior level within operations, risk, safeguarding, security, or organisational assurance functions
- Experience coordinating complex, cross-functional workstreams across multiple teams or locations
- Experience providing oversight, assurance, or quality control
- Experience incident response, escalation, and lessons-learned processes
- Experience building or strengthening systems, frameworks, or organisational infrastructure
Desirable experience
- Experience working within or alongside programme delivery teams.
- Experience in international, multi-country or partnership-based organisations.
- Experience overseeing consultants or specialist providers.
Personal characteristics
- Strong alignment with Lumos’ mission, values, and commitment to duty of care.
- Emotionally and relationally confident, able to build trust and rapport across diverse stakeholders.
- Able to influence, support, and challenge constructively.
- Calm, pragmatic, and thoughtful when dealing with risk, incidents, or sensitive issues.
- Sound judgement in identifying, naming, and escalating risk appropriately.
- Collaborative and credible working with senior leaders, country teams, and partners
- Comfortable operating with independence.
- Resilient and adaptable in evolving or ambiguous organisational contexts.
- Curious and committed to learning and continuous improvement.
Safeguarding statement
Lumos recognises that the rights of safety and security are aligned with its core mission for children, families, and communities. Effective and robust safeguarding sits at the heart of our mission and values, and accordingly, Lumos is committed to ensuring the safety and protection of children and adults at risk in all of its work. We expect all staff, associates, and volunteers to share this commitment. Lumos has a zero-tolerance approach towards all forms of abuse, bullying, harassment, and sexual exploitation. Lumos is a member of The Misconduct Disclosure Scheme and will carefully screen all applicants. Offers of employment are subject to checks and suitable references.
All staff and associates must:
- Carry out all duties with an awareness and understanding of Lumos safeguarding and PSEA requirements
- Ensure work complies with all safeguarding and PSEA policies and procedures
- Ensure that their behaviours and actions support the safeguarding of children, young people, and adults at risk as appropriate.
Equality, diversity, and inclusion statement
Lumos is wholly committed to equality, diversity, and inclusion and against all forms of discrimination.
We are committed to creating and sustaining a positive working environment that encourages, supports, and gives a voice to all, so that we can best support the children we serve.
We must ensure that all staff are equally valued, included, empowered, and respected across the organisation and in everything we do. Lumos is fundamentally built on diverse, multi-national and multicultural teams.
This is something we cherish as a key strength and an integral part of our identity. Our organisation values and celebrates the diversity, culture, and experience of each member of staff, provides equality of care, and support to everyone.
We pledge to listen carefully, to educate ourselves continually, to promote open dialogue, and to seek out and deal with discrimination and prejudice wherever it occurs in Lumos.
· The deadline for applications is Monday 23rd February, 9:00 am CET ·
Upsall International actively promotes equality, diversity, and inclusion. In recruiting candidates, we seek candidates with the proven skills required, irrespective of race, gender, religion or belief, age, disability, or sexual orientation.
To realise every child’s right to a family by transforming care systems around the world.
We are seeking a leader with a hands-on approach to lead our small team of administrative staff and support our Board of Trustees and members to help shape and implement our strategy for the future. You will manage the day-to-day operations of the organisation, translating the strategy into practice to help the organisation grow and deliver real value to our members.
About Us
ACAT is a charity dedicated to advancing Cognitive Analytic Therapy (CAT) through training, accreditation and the provision of continuous professional development to CAT Therapists. Also, through research and promotion of CAT as a valuable and valued talking therapy.
About you
We are looking for someone who is an experienced leader with a knowledge of and understanding of CAT who is:
A strategic thinker
Able to set, manage and report on budgets
An excellent communicator with a proven track record of implementing change
Why Join ACAT
The opportunity to work with dedicated professionals to develop CAT training and the governance of CAT therapists
30 days annual leave for FTE (Pro Rata)
Flexible working arrangements with both home working and some team-based hours each month at the office in Dorchester, Dorset, and attendance at ad hoc meetings and events in person within the UK from time to time.
This is a permanent contract; part-time flexible 14 hours per week subject to successful completion of a 6-month probationary period.
Closing date: Wednesday 11th February 2026
Harris Hill is delighted to partner exclusively with Rory Peck Trust to recruit their new Finance & Operations Manager.
For thirty years Rory Peck Trust has been a lifeline for freelance journalists around the world. Independent journalism provides us with the facts we need to make informed decisions, Often, those on the frontlines are freelance truth-tellers, without the support of a large news organisation. The Rory Peck Trust seeks to empower them with the knowledge, resources and resilience they need to report from some of the most dangerous places in the world, safely and without fear. It provides training, equipping freelancers with potentially lifesaving first aid skills. It offers emergency financial assistance when things go wrong. And it ensures access to mental health therapy, enabling those who have experienced trauma to continue their vital work. The Trust also advocates for freelancers, honouring the world's best independent journalism at the Rory Peck Awards every November.
Over the last three decades it has helped more than 3,300 journalists, providing more than £3 million in financial assistance, every penny donated by the Trust's donors and supporters, drawn largely from UK, European and US media. But thirty years after it was founded, demand for the Trust's services is greater than ever. 2025 was the deadliest ever for members of the media, while near record numbers of journalists are in jail.
Role details
- Position: Finance & Operations Manager
- Location: Central London & home working
- Contract: Permanent, full-time (flexible working available, including 4 days per week)
- Hybrid: 1 day per week in the Central London office
- Salary: £55,000 per annum
- Reports to: Executive Director
The Role
The Finance & Operations Manager is a senior, hands-on leadership role, responsible for ensuring the Trust is financially robust, well-governed, legally compliant and operationally effective.
Reporting to the Executive Director and working closely with the Board of Trustees, the postholder will lead on finance, HR, IT and organisational systems, and act as Secretary to the Board. This role provides the operational backbone that enables the Trust's programmes, partnerships and advocacy work to succeed, and requires confidence, judgement and discretion at board level.
Key Responsibilities
- Lead financial management, including budgeting, forecasting, cashflow and reporting
- Prepare management accounts and liaise with external accountants and auditors
- Support the Board on financial planning, reserves, and organisational risk
- Act as Secretary to the Board, coordinating meetings, papers and governance records
- Ensure compliance with Charity Commission and regulatory requirements
- Lead HR operations, including recruitment, contracts, policies and staff wellbeing
- Oversee IT systems, data protection, insurance, contracts and operational risk
- Drive improvements in systems, processes and organisational efficiency
Person Specification
Essential
- Significant experience in a senior finance, operations or business role
- Strong financial literacy, including budgeting and working with auditors
- Experience supporting Boards or senior governance structures
- Good working knowledge of HR processes and employment best practice
- Highly organised, detail-oriented and professional, with strong judgement
- Confident communicator, able to work effectively with trustees and advisers
Desirable
- Accountancy qualification
- Experience in the charity, media, human rights or international development sectors
- Knowledge of UK charity governance and Charity Commission requirements
- Experience in safeguarding or high duty-of-care environments
Why Join Rory Peck Trust
This is a rare opportunity to play a central leadership role in an organisation with global reach and real-world impact. By strengthening the Trust behind the scenes, you will help protect freelance journalists working on the frontlines of truth at a time when independent journalism matters more than ever.
Equity, Diversity and Inclusion
We want to build a diverse, equ


