We are looking for a Director of Finance, Planning and Risk to work directly with the CFO and be responsible for delivering a robust and agile financial strategy, including oversight of both risk and strategic planning.

Age UK has seen a huge increase in the demand for our services and support since the pandemic began in March. Calls to our Advice Line have doubled and requests for telephone friendship have trebled. To continue our efforts to support older people who need us the most, we need to provide innovative and practical solutions to our strategic planning processes which ensure stability and growth of the charity.

As our fundraising team aims to grow our income beyond £60m in the next 5 years, we need a Finance director who has the experience to understand the different types of fundraising income (multi-year grants, contracts, IG, legacies etc.), direct service delivery and influencing, along with suppliers and intercompany movements in a complex group structure. We also have lottery/raffles activity, a significant retail estate and a FCA registered commercial subsidiary. The shared services function is provided through a trading CIC.

About you

* Accounting skills covering management accounting, financial accounting and charity accounting including external audit liaison
* Deep understanding of restricted funds, multi-year funding and charity reserves principles.
* A confident and positive approach to handling interaction with others by using a full range of interpersonal skills
* Strong leadership, team and people management skills with experience of building, organising, and driving high performing, outcome-focused teams.
* Experience of leading agile planning, budgeting and forecasting processes in a complex, multi-entity organisation
* Hands on experience of finance system implementation and developing reporting tools
* Ability to demonstrate and deliver project and change management
* Oversight of risk management and risk registers
* Comfortable with presenting finance reports to directors and trustees on a regular basis
* Must have an accounting qualification (ACA/ACCA/CIMA/CIPFA) or qualified through extensive experience

What we offer in return

* Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme.
* Excellent pension scheme, life assurance, Simply Health cashback plan and EAP.
* Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan.
* Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
* Discount on Gym Membership and Go Sweat Fitness & Wellbeing Benefit.
* You Did It Awards - recognition awards from £100-250.

Additional Information

For a full list of benefits please click here

For full job details please review the attached job description.

This role will be based from our head office on Tavistock Square, however the office is temporarily closed due to covid-19 and plans to reopen the office have not been finalised.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria. We welcome requests for flexible working.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Which? is the UK's consumer champion, here to make life simpler, fairer and safer for everyone. As an organisation we're not for profit, we reinvest our profits into our charitable activities.Our impact is in key areas such as digital life, consumer rights, scams, data protection and unfair pricing. Our investigations go deep and our expert advice is completely impartial. Same goes for our product reviews – our rigorous tests and expert recommendations help consumers to make better choices. 

Let us tell you about our Director of Advocacy role

We can't stress this enough that this is a pivotal leadership role for Which?, reporting directly to our CEO, Anabel. 

As our Director of Advocacy, you will drive deep policy thinking that shapes the consumer landscape, setting the strategic direction for our advocacy, policy and campaigning work. Through this, you will drive forward our key impact areas (digital life, scams, consumer rights & protection and money), making life better for consumers now, and for the future.

The Director of Advocacy is supported by a great team; you will create an inspiring vision for the Advocacy function, developing a highly performing team and empowering them to tackle consumer harm in an ever increasing digital world.

Our Director of Advocacy is a high profile role - you will act as a senior ambassador representing Which? Externally to raise our profile and amplify our voice. Leveraging your network, across key decision makers, you will influence and challenge our position across government, policy makers, regulators and business to achieve key consumer outcomes.

You will also be responsible for; 

• Contribute to the organisation's overall  strategic direction, working cross functionally to ensure we deliver against our strategic priorities and Organisational Key Results (OKR'S)
• Ensure the work that we undertake is rigorous, evidence based, measurable, and reflective of our three key audiences (consumer, business and policy makers). 
• Accountable for developing and translating our policy work through engaging external affairs and campaigns. Ensure we bring this to life with our Brand and Comms teams, to deliver positive change for consumers. 
• Contribute to the ongoing development of the leadership team becoming a high performing team, who can create the cultural changes that will enable Which? to have a sustainable future. 
• Demonstrate inclusive leadership practices, in addition to demonstrating Which?'s values and behaviours; we care, we're rigorous, we're brave, we make it happen and we're connected.
• Establish strong relationships with our Board and Council members, and engage both groups in the work that the Advocacy & Policy teams are undertaking 

Let us tell you about our culture and how we work 

As people we're brave, caring, rigorous and insightful in the way we connect with each other to make change happen.

Having an inclusive environment, that is values led is key for us, so that we can work better together, ensuring we have a connected, cross functional approach to accelerate opportunities to advance our key strategic priorities.

We are really excited to recruit and welcome a new team member to the Which?. We believe that a diverse workforce helps us to understand all UK consumers. We welcome applications from all backgrounds, and we are particularly keen to hear from people who are from an ethnically diverse background or people with disabilities.Everybody should be able to be part of our recruitment processes; therefore we make reasonable adjustments to accommodate our candidates.

Magic Me, the UK’s leading intergenerational-arts charity are seeking a Director of Finance & Operations to help shape and deliver the organization’s strategy and vision, and be the chief steward of Magic Me’s overall organizational health.

You will be responsible for Magic Me’s financial, HR and operational systems. Your work will enable our team of staff and artists to design and deliver high-quality, innovative artistic programmes to an intergenerational community of participants, partners and volunteers in London and Essex. 

Candidates will have a strong understanding and practical experience of charity finance and accounting, an eye for detail, and a proactive, collaborative mindset to develop and optimise current systems.

You will have experience across HR functions, excellent communication skills, good project management expertise and hold a genuine commitment to inclusion. 

This role provides a seat at the senior management table and allows your voice to have a real impact on organizational strategy. Strong candidates will have a willingness to lean into this leadership and a proactive nature to help identify where the charity can be even better.

About Magic Me

Since its founding in 1989, Magic Me has pioneered intergenerational arts practice,  in partnership with many other organisations, large and small. Our story for the past 30 years has been one of innovation and constant evolution in direct response to the specific needs of the culturally diverse communities we serve across London. 

Since March 2020 our At Home Together programme is piloting new ways for younger and older people to meet, to make and to party at a distance.

Magic Me are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, marriage and civil partnerships.

For information on how to apply and full job description, please visit our website.

Salary:  £38,000 full-time, 35 hours per week

Application Deadline: 9am Tuesday 1st September

Interviews: Tuesday 8 and Thursday 10 September via video call

Start date: ASAP, No later than 1 November

We're looking for an Operations Director to join our enthusiastic and dedicated team to help oversee our day-to-day operations, ensuring the good name of The Survivors Trust.  We anticipate that this role will evolve over time to reflect the growing needs of the charity. 

Inititial responsibilities will be in the following areas:

• Operations - improving project delivery processes and suggesting system changes
• Service Standards -  engaging with Member Agencies to further develop external verification processes
• Trauma-Informed Quality Mark - further development and promotion of our TIE Quality Mark

Person specification

Our ideal candidate will:

• Demonstrate commitment to TST's ethos, mission and values
• Be able to identify and develop improvements to existing processes
• Be able to work independently and learn new things quickly
• Be an effective and compassionate communicator
• Have excellent organisational skills and IT competencies

Work experience, particularly in an operations-focussed/service management role in the specialist sexual violence voluntary sector or general voluntary sector is essential.

This post could be considered as a full-time role for one individual meeting all competencies.  Alternatively, we would consider a job share.

Location

Our offices are based in Rugby Warwickshire, but many elements of this role are easily delivered through home working.  There will be an element of travel involved in the future.  At the moment, we are working remotely and will not return to the office until it is appropriate to do so.  We are committed to respecting the fact that the appropriate time to return to the office may vary from person to person.

Whilst the economic environment is full of uncertainty and challenge, we have worked hard over the past few years to build our reserves, secure income for the future and strengthen our internal governance and external profile.  We’re now looking for a Director of Finance & Operations to join our well-established core teams to build on these foundations and help us navigate the challenges ahead and maximise our impact as an organisation.

Working closely with the Chief Executive, colleagues and the board of trustees, you will supports us in maintaining our organisational financial confidence and lead us in developing the strategies and culture to make NEF a great place to work.

Ideally a qualified accountant, you’ll have extensive experience of working at a senior level in a similar organisation.  Along with strong financial and commercial skills and an understanding of charities, you’ll need to be able to communicate complex issues clearly to a range of colleagues and stakeholders.

Director of Finance & Operations
Full time
Salary: £68,000-£78,000

Our Director of Finance & Operations leads on our business planning, financial and HR strategies and oversees the overall financial management of NEF and NEF Consulting.  This role leads the finance and operations teams and ensures sound integration between our fundraising and finances to ensure that we are appropriately and confidently resourced into the future.

This Director acts as company secretary to the board of trustees and works closely with trustees to develop the organisation’s governance.  The Director of Finance & Operations is responsible for interpreting and implementing the law and regulations and ensure that we are operating in line with our values and good practice across the range of our operations.

Deadline for applications: 23rd August 2020, midnight
Interviews: 7th September 2020
Start date: ASAP

To apply and to see more details see the ‘about us/job vacancies’ section of our website.

NEF is committed to providing equal opportunities for everyone regardless of their background. We acknowledge that people from certain backgrounds are under-represented in research and policy making and we’re committed to doing what we can to correct this. We are particularly keen to receive applications from black, asian and minority ethnic people; people with disabilities; people who identify as being LGTBQIA; people who have a mental health condition; and people who identify as working class or have done so in the past. We are also aware that many highly capable prospective candidates nonetheless rule themselves out of work in research and policy because they underestimate their own ability to do the role. With this in mind, we strongly encourage applications from anyone who is prepared to learn and grow on the job and would like to stress that past experience of working in think tanks is not required.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.  We make use of positive action to select between candidates of equal merit as a way to address under-representation in our workforce.

NEF believes in diversity Registered charity number 1055254

Job Title: Operations Director Service Delivery- Restoration

No of Posts: 1

Salary: £33,000, Pension and Health Benefits

Status: Full Time, Substantive

Hours: 37.5 per week

Holidays: 24 days plus Bank Holidays per annum

Based at: Wigan and Leigh

Responsible to: CEO

Accountable to: Queen’s Hall Action on Poverty Trustees

SUMMARY

The Brick is a small charity with big aspirations for people in need within our community. We provide RELIEF, RESTORATION and REFORMATION by offering tailored support, hope, and opportunity to those looking to improve their quality of life. This is an exciting opportunity for an exceptional individual to join the charity in a new and exciting role. Your role will be to enhance integrate and develop all aspects of restoration within the Charity. You will need to be as committed as we are to equip people from diverse backgrounds for self-sustaining and independent living.

To be successful, you will be a person who has
• high integrity,
• commitment to organisational development, and good governance,
• excellent communication skills
• the ability to work at pace in a complex context,
• the ability to work in a team in a practical, flexible and cooperative way
• passionate about supporting people to transition

To Apply: Please complete an application form along with a brief overview of why you feel you are perfect for this role in no more than 500 words. Please attach all documents when applying for this vacancy

Please apply early as we reserve the right to bring forward or extend the deadline for applications, so please get your applications in as soon as possible.

Closing Date: 12 Noon Friday 28th August 2020

Possible Interview days: Early September TBC

*** We are a Christian Charity with Christian Values supporting the Wigan Community *****

****The Brick is committed to promoting a diverse and inclusive workplace, which attracts all candidates and signals our commitment to celebrate and promote diversity. This includes not discriminating under the Equality Act 2010 and building an accurate picture of the make-up of our workforce.
We offer a range of family friendly, inclusive employment policies, flexible working arrangements and support or staff from different backgrounds****

ABOUT ARTICLE 19

Established in 1987, ARTICLE 19 works for a world where all people everywhere can freely express themselves and actively engage in public life without fear of discrimination.

Our mission is to promote and defend the universal human rights of freedom of expression and information around the world, through international advocacy, legal analysis, and regional and national projects.

ABOUT THE ROLE

The Director of Finance will provide strategic and operational leadership of ARTICLE 19’s finances during a period of transition and renewal within the team. The post holder will manage the Finance team in London and will coordinate the global finance team, consisting of finance staff within ARTICLE 19’s regional branches and affiliates. 

This position requires strong strategic financial skills and an ability to provide hands-on and operational support to staff. The ideal candidate will be comfortable operating in a complex international organisation with experience in leading during times of change and embedding new practices and ways of working and team building to produce deliverables for the longer term.

For further details and how to apply, please click ‘apply’ to be re-directed to our application page.

Closing date: 24th August 2020.

Facilities Manager for International Children’s Shoebox Project

based at our West Midlands Processing Centre (Oldbury)

Six-month temporary position –September 2020 to end of February 2021

For this year in the run up to Christmas join our logistics team and thousands of volunteers in gathering in half a million boxes from across the UK, processing and then sending them to children all around the world.

Become part of the world’s largest shoebox appeal where Samaritan’s Purse, together with local churches here and overseas, distributes gift-filled shoeboxes to children in need overseas and in so doing demonstrates God’s love in a tangible way whilst sharing the Good News of Jesus Christ.

We are seeking a facilities manager to set up and manage the temporary and permanent warehouse facilities utilised for OCC during the 2020 processing season.  This role will ensure the facilities and equipment are operationally effective and fully compliant with Health & Safety, and Covid-19 Secure workplace best practices. 

 You will need to:

• be quick to learn
• be a good planner and project manager who is good with details
• be happy to work independently
• be comfortable working in a very busy environment
• have a positive, ‘can do’ attitude
• be flexible regarding the tasks you may be given
• have experience of working in an operations, warehouse or logistics environment

If you are interested in this position, please send your CV and Cover Letter. If you would like more information about the Operation Christmas Child campaign, please visit our website

All applicants must be willing to work within a Christian framework and be sensitive to its various expressions across cultures and denominations. All applicants should be in sympathy with the evangelical Christian beliefs held by the organisation.

Our client is looking for an Operations Director to join their team based in Ashton-under-Lyne.

Location: Ashton-under-Lyne

Salary: £32,135.17 pro rata (£24,600.57 pa)

Hours: 28 hours per week (working across 4 days per week)

Closing Date: Monday 14th September 2020

Our client is a charity supporting older people across Tameside, with a multi-purpose Centre in Ashton-under-Lyne. The charity has been serving older communities for over 40 years. They are currently seeking to recruit an Operations Director.

This is a senior management position, operating at a strategic level directly with the CEO, overseeing the day to day administration & finance functions of the charity, ensuring robust financial reporting, systems and practice.

Operations Director - Key Responsibilities:

Financial Management

- To maintain the accounting records using a Sage Line 50 system or relevant system appropriate to the needs of the organisation

- To produce monthly financial exception reports to the Board

- To produce the year end management accounts in consultation with the external auditors.

- To develop the annual budget with the CEO and Finance Sub Committee, providing quarterly management accounts thereafter

- To devise financial policy, procedures, protocols and guidance to ensure the Charities financial functions are robust and consistent and meet the legal standards of best practice

Customer Services Management

- To provide coaching and supervisory support to a team of Customer Service Assistants

- Oversee day to day finance administration tasks including recording income and expenditure, ordering and petty cash

- Oversee admin tasks in support of recruitment and volunteering and other general correspondence

- Oversee maintenance of the charities Social Media marketing and Website maintenance

- Oversee front of House Reception and Dealing with Enquiries

- Oversee building maintenance including Health & Safety, Fire Safety and First Aid

- Oversee room hire and booking

- Oversee the design of displays and other information

- Oversee maintenance and replacement of IT equipment and hand-held equipment

- Any other tasks that fall within a Customer Services remit

General Management

- To establish customer service quality standards, aims, objective and measurable outcomes.

- To act as the Information Governance Lead

- To work with the CEO to develop new grants, commercial funding streams and maximise income from existing income generation initiatives

- To work with the CEO to develop its internal strategy, fulfil its goals and realise its ambitions 

- To deputise in the absence of the CEO

Operations Director - You:

Qualifications

- Management or Supervisory Qualification Level 5 or above

Experience

- Minimum of 3 years voluntary sector management accounts experience & 3 years senior management experience

- Preparation of Management Accounts, budget setting, Annual Accounts and ongoing reporting

- Experience of staff training, coaching, support and supervision

- Understanding of legal frameworks governing the work of the Charity

- Experience of working with Sage 50 Accounts Office Software or similar Software together with the design and application of excel spreadsheets

- Experience of using social media and the website as promotional tools for the work of the Charity

- An understanding of back office and front of house functions

- Overseeing Information Governance procedure and practice

- Developing internal strategy and charity growth development though grants and commercial income generation

Knowledge

- High Quality Customer Services

- Health and Safety Legislation

- Charity Commission Regulations

- Companies House Regulations

- Data Protection Legislation

Interviews will take place the week commencing 28th September 2020. To submit your CV for this exciting Operations Director opportunity, please click ‘Apply’ now.

OPERATIONS MANAGER

Lifecentre, Chichester, West Sussex.

30 - 37 hours depending upon candidate

£30,000 - £36,000 per annum full time salary

Lifecentre is a medium sized charity that supports survivors of rape and sexual abuse across West Sussex.  We are recruiting an Operations Manager to join our team. Reporting directly to the CEO, this is an excellent opportunity to work for a great cause and gain leadership experience.

The Operations Manager will oversee key business support and operational activity, co-ordinating the office base to ensure that Lifecentre operates smoothly and in accordance with legal and professional standards. The role includes responsibility for: operational policies and procedures, client support team management, management of buildings and facilities, oversight of finance and payroll, GDPR and data management, oversight of IT systems, data management, Health & Safety, quality assurance and risk and compliance with Charity Governance.

You will provide leadership for the Operations Team and be responsible for delivery of quality, performance and continued improvement across the services, including looking externally to develop partnership opportunities to drive efficiencies whilst maintaining quality.

We are looking for a self-motivated person with initiative. The ability to prioritise their own work and that of their team is required. The ideal candidate will have office management experience, possessing excellent IT skills and have experience in use of all basic computer software including Microsoft Office. Excellent organisational skills are required and ability to set up efficient systems, including data management. Excellent communication and writing skills and the ability to multi-task are also required.  Good numeracy skills are essential.

This post could be considered as a full-time role for one individual meeting all competencies. Alternatively, we would consider a job share.

Lifecentre is a Christian Charity providing counselling services to survivors of rape and sexual abuse: 

Closing date for applications: midnight Wednesday 19 August 2020

Interviews: Wednesday 1 September 2020

We're looking for an Operational Support Manager to join our enthusiastic and dedicated team to lead in providing our Member Agenies with direct support and in particular to help build their confidence, capacity and capability to provide online/digital counselling and support.

Main responsibilities will be in the following areas:

• Providing operational support to Member Agencies including developing relevant policies and procedures
• Supporting agencies to achieve compliance with national service standards
• Supporting standardised data mpnitoring across services
• Attending relevant working groups and forums

Person specification:

• You will need to demonstrate commitment to TST's ethos, mission and values
• Have excellent organisational skills and IT competencies
• Be able to work independently and learn new things quickly
• Be an effective communicator
• Be flexible in your approach to team and project work

The post could be considered as a full-time role for one individual meeting all competencies.  Alternatively we would consider a job share.

Work experience, particularly in an operations-focussed role in the specialist sexual violence voluntary sector or general voluntary sector will be regarded as relevant and important as much as education or specific qualifications.

Our mission

Impact Box's mission is to transform how the social sector uses technology. We want to bring about a sector that is more impactful, efficient and data-informed. We do this by providing charities and social enterprises outstanding software solutions that address the day-to-day challenges they face. Using our knowledge and experience of the sector, we are able to provide solutions that help organisations increase their impact and deliver on their mission.

Our work falls into three main areas:

1. We deliver one-off software implementations for charities and social enterprises, often on the Salesforce platform.

2. We build tech for good products that benefit the whole sector. In 2020 we are launching Tent, a platform that allows charities to create engaging digital spaces for the people they work with at a fraction of the cost of custom development.

3. We provide ongoing support and capacity building to help organisations make best use of the software they have.

Our staff team is what makes us who we are. We work hard to foster a culture of openness, innovation and collaboration. We want to be a workplace where all ideas are taken seriously, regardless of the job title of the person presenting them. We are also fully committed to ongoing learning and development, both as an organisation and as individuals.

We are looking for someone to manage day-to-day operations and support the organisation through a significant phase of growth. As the person with overall responsibility for operations, you’ll have significant autonomy and a real opportunity to shape the organisation moving forward.

What you get

We think we have a compelling offer for the successful candidate, including:

• The chance to contribute to the development of a dynamic and growing start-up with a culture of openness and collaboration - we are open to ideas for where we should go from everyone in the team

• The opportunity to work with a diverse range of social purpose organisations

• Numerous development opportunities associated with a role that is varied and excited, as well as clear career progression and a dedicated training budget

• Annual salary review and other benefits including a cycle to work scheme

As an organisation we also support flexible working. This includes working from home being completely normalised (i.e. no asking your line manager or having to give a reason) and flexibility in start and finish times. We recognise that everyone's situation is unique and are committed to eliminating as many barriers as possible to working for us. If you have particular requirements you’d like to see if we can accommodate please email us to discuss.

Location

Normally our office is between Stockwell and Oval in South London. But like many organisations we are currently operating remotely. It is difficult to predict what the situation will be by October but we may still be operating fully or partially remotely when this role starts. We will only return to the office when it is appropriate to do so and we are committed to respecting the fact that what constitutes an appropriate point to return may vary from person to person.

Responsibilities

As a growing organisation we expect this role will evolve over time to reflect both the needs of the organisation and the talents of the individual. 

Initial responsibilities will be in the following areas: 

• Finance. Managing invoicing, bank reconciliations, reporting on finance KPIs.

• Operations. Improving business processes and suggesting system changes.

• HR. Developing and implementing HR policies and processes, payroll, managing recruitment.

• Data. Reporting on wider organisational metrics and objectives, data protection.

Person specification

Ideally, the right candidate will:

• Be committed to Impact Box’s mission and values

• Have excellent organisational skills

• Have attention to detail and an affinity for working with numbers

• Be able to work independently and learn new things quickly

• Be an effective communicator

• Be capable of identifying and executing improvements to existing processes

We’re not looking for a specific work or education history. You may have gained these skills working in an operations-focussed role in another start-up or a charity. But equally you may have acquired these skills in an entirely different role or setting. We encourage applications from candidates with a diverse range of experiences.

Diversity and inclusion

We’re committed to creating an inclusive workplace that promotes and values diversity. Organisations that are diverse in age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and perspective are better places to work. But more importantly, creating an environment where everyone, from any background, is welcome and can do their best work is the right thing to do.

The process

Applications should be submitted through the online form on our website. The deadline for applications is midnight on Monday 31st August. 

Shortlisted candidates will be interviewed on Tuesday 8th September (by video call). We think interviews should be about showcasing your experience and skills, not a test of ad hoc presentation skills. We therefore provide all interview questions in advance to shortlisted candidates.

About you

1. You will have extensive experience of working in the public policy sector, with a deep understanding of issues relating to modern slavery and human rights

2. You will have demonstrable leadership skills – both thought leadership and people leadership – and will be able to steer both your ideas and your staff in ways that will achieve maximum impact for the Modern Slavery PEC

3. You will be research literate and have a good understanding of the modern slavery and human rights landscape with the ability to engage with policy makers to identify opportunities for impact and new areas for original research

4. You will be experienced in managing a small but diverse team effectively, with a demonstrable ability to achieve agreed objectives

5. You will have a track record of working collaboratively with partners and demonstrate a good understanding of the need for the policy impact work of the PEC to complement and amplify, not duplicate, the similar work of such partners where there is overlap.

6. The Modern Slavery PEC is committed to being inclusive and diverse and particularly encourages applications from women, people with disabilities, BAME applicants, LGBT+ applicants and other minorities. The Centre is committed to being a values based organisation and, in the spirit of our values, we commit to proactively challenge bias and offer a fair and equitable recruitment process for all applicants.

The Role

7. The main responsibilities of the role are to:

• help deliver the PEC’s strategic objective of making legal and policy responses to modern slavery more effective by maximising the impact of the work of the Modern Slavery PEC on law and policy
• devise and implement a policy impact strategy designed to have that effect
• leverage existing networks of key policy influencers and to proactively engage and develop working relationships with key policymakers
• identify opportunities for policy impact

These broad responsibilities include the following more specific responsibilities:

• work alongside the core team as well as the collaborating partners to ensure a fully interconnected, integrated and, where necessary, differentiated approach to policy impact
•  proactively involve people who are or were directly affected by modern slavery in the development of policy thinking and positioning
• develop and pursue influencing strategies with key stakeholders and decision makers in order to create an environment conducive to change
• identify evidence needed for effective influencing, and developing key influencing related projects, as part of a broader policy impact strategy, to ensure  maximum impact for the Modern Slavery PEC’s work
• take external advice and engage in horizon-scanning to identify potential areas in which we can develop our influence, deliver our evidence-based research and influence policy
• act as an ambassador and a spokesperson for the Modern Slavery PEC; developing networks, promoting our expertise, identifying new opportunities and supporting your team to pursue these
• create a dialogue and develop relationships with those we need to engage with the relevant evidence and research
• disseminate and explain PEC research to policy stakeholders, including by providing tailored information to relevant audiences and individuals – the right insights to the right people at the right time, in an accessible and useable way
• Identify key topics and mechanisms through which the Modern Slavery PEC can best use research and evidence to support/help policymakers
• To evaluate the effectiveness and impact of the Modern Slavery PEC’s policy-influencing activity and continuously refine and improve performance
• To build, manage and motivate a high performing team, prioritising effective inter-organisational work
• To provide strong leadership to the team, role-modelling the Modern Slavery PEC’s core values and supporting collaboration, openness and inclusiveness.
• To work alongside the Modern Slavery PEC leadership, contributing to and leading on cross-Centre activities, forming an integral part of the team

Key working relationships

Director

Director of Research

Communications Director

Operations Director

Impact Evaluation Manager

Knowledge Exchange Manager (Policy)

Partnerships Manager

Senior Management Board

AHRC

External partners

Person Specification

Relevant Experience

Research literate with a good understanding of the modern slavery and human rights landscape

Ability to engage with policy makers to identify opportunities for impact and new areas for original research

Significant experience of senior level policy development and national/international level influencing in a complex multi-stakeholder environment

Ability to analyse legislation and policy, and use this analysis to frame an organisational position

Demonstrable political awareness and the ability to gauge potential impact of policy change

Demonstrable experience of developing and delivering proactive and reactive influencing strategies, ensuring buy-in from key stakeholders

Understanding the mechanisms for national and international influencing

Highly developed relationship building skills and a proactive approach to problem solving

Experience of and commitment to involving users of research in the planning, development and delivery, as well as impact evaluation, of influencing activity

Leadership and Management

Ability to develop a clear, well defined- vision and strategy, and to inspire team members in working towards its delivery

Significant experience of managing people, demonstrating the ability to build, develop, and motivate a high performing and happy team

Ability to lead and manage complex cross-organisational projects and work effectively

Ability to evaluate and improve influencing impact of themselves and of team members

Demonstrates a high level of professional integrity and develops the same standards within their team

Teamwork and Collaboration

Proven ability to work collaboratively and sets an example to the team

Demonstrable experience of working within a complex organisation and of exercising tact and sound judgement across professional collaborations

Communication Skills

A strong and confident communicator – both orally and in writing – able to adapt style to suit medium and audience

Ability to elicit and listen carefully to the views, opinions and concerns of team members and stakeholders

Ability to discuss ideas and issues through questioning and asking for direct feedback

We are a medium sized grass roots charity working on the refugee crisis within Europe.  We are recruiting an Operations Manager for a 12 month contract, to join our team based at our main distribution centre. Reporting directly to the CEO this is an excellent opportunity to work for a great cause and gain international leadership experience with the support and direction of someone who knows the workings of the charity inside out. Whilst this is a challenging position, you will be given a thorough induction and will be working closely with a highly experienced  supervisor.

The complex logistics of ensuring the safety and wellbeing of refugees and people continually on the move is one of our key challenges with aid needed in various locations and a consistently fluid situation.  Candidates will naturally need strong organisational skills, and have the temperament to make numerous important, and compassionate, decisions every day.

With a changing team of more than 2,000 volunteers assisting us in 2019, the relationships you build with your voluntary team leaders will be key to the success of this role.  We have recruited some strong team leaders who are highly valued and truly live our values.

The Operations Manager will be required to: lead operations, ensuring the good name of the Care4Calais brand, the health, wellbeing and overall positive experience of volunteers; plan distribution of aid to refugees, including risk assessments in challenging situations; and oversee warehouse operations and logistics.

The refugee crisis is politically controversial, and the debate and sensitivity around this often heightens within Europe.  An awareness of the risks and consequences of public actions and statements by of our personnel is therefore necessary.

Characteristics

The candidate needs to display clear leadership ability, with the capability to act with initiative and drive in a variety of situations. Requires a positive mental attitude with a warm friendly persona, who will be able to motivate and enable volunteers to complete challenging jobs over long hours in our warehouses and coordinate deliveries across the region. Also needs to be aware of surroundings, risk management and safety issues whilst working inside unauthorised settlements on distributions of essential items and food to a wide range of cultural backgrounds. Is required to present a professional, respectful attitude towards police and other government authorities to enable the charity to continue working in controlled areas.

Functions

Lead Distributions

Will be required to lead distributions of essential supplies and clothing, ensuring volunteer safety through calm, confident leadership. Will be able to plan distributions and perform risk assessments, clearly brief volunteer teams on safety procedures within informal settlements. Will possess ability to assess threats and reduce tensions through appropriate body language and measured verbal communication with a variety of cultures and backgrounds. Will manage large volumes of data coming in from across centres ensuring a good knowledge of conditions across the region with support provided as appropriate.

Coordinate Warehouse Work

Will have the ability to motivate volunteers in warehouse operations, enabling a positive work environment and solving problems as they arise. Will be able to quickly train and brief volunteers in sorting and organising donations, ensuring quality checks and procedures are adhered to. Will have knowledge of or be open to learning basic warehouse management and storage procedures, recognising the importance of tidiness and maintaining appropriate processes to enable quick access to resources.

Manage Volunteers

Will be capable of managing volunteer motivation and expectations, with respect to activities likely to be conducted, and the importance and relevance of these actions to the overall operations conducted by the charity. Will have ability to challenge and motivate people to approach new situations whilst recognising individual limitations and difficulties. Will enable a good working environment by mediating volunteer differences and leading by example with acceptance of a range of attitudes, backgrounds and cultures, recognising that each volunteer has an ability to contribute if utilised in the right manner.

Secondary Desired Functions

Degree in appropriate field

3 years or more driving experience

Experience working in informal settlements or abroad

Experience working in volunteer organisations

Word processing and data entry skills

Note: the above represents a challenging role which will enable development and demonstration of high level skills.  Appropriate training and support will be provided.  Please note that we receive a high number of applications and are a small internal team so if you do not receive a response in the first round this means you have not been selected.

Please provide a covering letter that explains why you are suitable for this role and why you want to work for Care4Calais. We will only consider applications that are accompanied by a covering letter.