180 Operation director jobs

An exceptional opportunity to help take a remarkable charity to its next stage

The Barrie Wells Trust is a children’s charity dedicated to creating extraordinary experiences and unforgettable memories for seriously ill and disabled children and their families.

The Trust has achieved an outstanding record of impact throughout the UK since its launch in 2008, with its work made possible through the vision and personal commitment of its Executive Chairman, Barrie Wells MBE. Historically, Barrie has managed and personally funded 100% of the Trust’s operational activities.

The Trust’s largest and most successful initiative is Box4Kids. Dedicated to bringing joy and happiness to children living with serious illness and disability, Box4Kids provides access to VIP experiences at major sporting and entertainment venues. Since 2010, the Trust has given over 29,000 guests VIP experiences through its Box4Kids initiative.

We are now seeking an exceptional Director of Operations & Fundraising to play a key role to take the Trust to its next phase. The successful candidate will work closely with Barrie, to build on the Trust’s considerable success whilst creating new opportunities to increase its reach and impact.

This is a senior, hands-on role for an experienced charity professional who combines proven fundraising ability with exceptional relationship-building and operational management skills.

A unique events model

The Trust’s events depend on bringing together three important groups of people:

Companies and high net worth individuals who are willing to donate hospitality boxes and other valuable experiences.

Hospitals, hospices and other charities who identify and nominate seriously ill and disabled children and their families who would benefit from the Trust’s support.

Volunteer hosts who generously give their time to attend events, ensuring that each family receives a warm, personal and memorable experience.

In-house event management team with responsibility for organising the events.

The Director will be responsible for overseeing these relationships and ensuring that the whole process works seamlessly, whilst also building a successful fundraising function.

Key Responsibilities

Fundraising & partnerships

· Create and implement a fundraising strategy capable of establishing sustainable income for the Trust.

· Identify, approach and develop relationships with potential corporate supporters and high net worth individuals.

· Secure financial donations as well as donations of hospitality boxes, experiences and other support.

· Build long-term relationships with donors and supporters and ensure they feel valued and engaged with the Trust’s work.

· Ensure all fundraising activities comply with relevant legislation and the Fundraising Regulator’s Code of Fundraising Practice.

Event management & communications

· Lead the planning and delivery of the Trust’s programme of events, ensuring every event is professionally organised and delivers an exceptional experience for the children and their families.

· Oversee the development of strong relationships with hospitals, hospices and other appropriate organisations to encourage nominations of children and families.

· Oversee the recruitment and coordination of a strong network of reliable and enthusiastic hosts who give their time to attend events.

· Oversee the development of communications that engage different audiences including box and financial donors, beneficiaries, hospitals and hosts.

· Ensure the Trust’s information systems, website and social media are relevant and kept up to date.

Leadership & Operations

· Work closely with Barrie Wells to turn the Trust’s vision and objectives into practical action.

· Line manage key members of the team and develop staff, creating a culture of creativity, accountability and continuous improvement.

· Manage budgets, expenditure and resources effectively.

· Ensure the Trust operates to appropriate standards of governance and best practice.

About you

We are looking for an experienced and highly personable charity professional with a proven track record of success.

You will have:

· A successful career within the charity sector, with demonstrable fundraising achievement.

· Experience of creating and significantly growing fundraising income.

· Exceptional relationship-building and influencing skills.

· Experience of recruiting, managing and motivating staff and/or volunteers.

· Excellent organisational and project management skills.

· Strong written and verbal communication skills.

· Sound commercial judgement and an entrepreneurial approach.

· The personality and emotional intelligence to represent the Trust with warmth, enthusiasm and professionalism.

You will be someone who enjoys bringing people together to achieve something special. You will understand that a donated box, a hospital nomination or a volunteer giving up their time is not simply an operational transaction – it is one of the essential ingredients in creating an extraordinary experience for a child and their family.

Why join the Barrie Wells Trust?

You will be joining a highly successful charity with an exceptional story and working directly with its founder and Executive Chairman, Barrie Wells. You will have the opportunity to build the Trust’s fundraising capability virtually from the ground up, while helping to shape its future direction. For the right person, this is a role where your relationships, energy, fundraising ability and leadership can have a very tangible impact.

If you are an experienced charity professional who wants to make a lasting difference and play a major part in the future of the Barrie Wells Trust with the potential to take on significantly greater responsibility, we would love to hear from you.

Please include a covering letter, giving specific examples of your fundraising experience and achievements, including the scale and type of funds you have personally raised or been responsible for developing. Please also explain briefly why you believe this role is right for you. 

Applications close at midday on Monday, 5th October 2026.

Interviews will be held on Monday, 26th October 2026.

In July 2026, following almost two and a half years of work and nearly two decades as a Faculty, we became the College of Intensive Care Medicine: an independent charity with our own Board of Trustees, governance and voice. Reaching this point has been a significant achievement. Now comes the next chapter: building an organisation that is genuinely independent, financially sustainable and equipped to lead the specialty for the future.

This role sits at the heart of that transformation.

Organisationally, we are creating a College from what was previously a faculty function – establishing our own culture, values, policies, systems and operating model while managing a careful and constructive separation from the Royal College of Anaesthetists (RCoA), our long-standing host and continuing close partner.

Financially, we begin with an established income base, derived predominantly from subscriptions and examinations. The Executive Director will lead the development of a more diverse and resilient financial model, strengthening income and ensuring long-term sustainability without compromising our charitable purpose, governance or commitment to members.

For our people, we need to build our own workforce and operating model while supporting colleagues through a genuine change in employer and organisational identity. This will require clarity, empathy and strong leadership – alongside an unwavering focus on maintaining the services that almost 5,000 members rely on.

THE ROLE

We are therefore looking for an Executive Director who has successfully led organisations through significant transformation; who understands how to build financial sustainability and diversify income; and who can bring people with them through complex and meaningful change.

You will bring the strategic and financial credibility to earn the confidence of our Trustees and partners at the RCoA, alongside the emotional intelligence and collaborative leadership needed to unite staff, members and the wider clinical community behind the College’s future.

This is a rare opportunity to shape a new professional College at the moment of its creation: establishing its identity, culture and operating model while building the foundations for long-term independence and impact.

TIMELINE

Closing date: Monday 19th October 2026

Preliminary interviews: w/c Monday 2nd and 9th November 2026

Final Panel interviews: w/c Monday 7th December 2026  

We are seeking a talented Director of Programme Delivery and Operations (maternity cover), fully committed to our widening participation cause, to join the Senior Leadership Team in a pivotal role for a growing and ambitious charity. 

You will have responsibility for ensuring we are providing high quality programme delivery to young people across our centre network, that are centres are functioning effectively, and that targets are monitored and met. And of course, you will need to have a genuine passion and enthusiasm for working with young people and helping them achieve their ambitions.

The Director of Programme Delivery and Operations is a Senior Leadership Team position within the charity and reports into the Chief Operating Officer. The role is responsible for oversight of all centre programme delivery and performance across our network of 44 local learning centres (and growing).

Contract

This is a fixed-term, maternity cover role until at least end of November 2027. This role can be either full-time or part-time (0.8 FTE) - responsibilities will be adjusted proportionally for part-time candidates.

Start date
January 2027 (or as otherwise agreed)

Working hours
Mon and Thurs: 09:30-18:00
Tues, Weds, Fri: 09:00-17:30
We are a delivery organisation providing frontline educational services for young people. We are an organisation with team members at different stages of their career, including many in their first roles: We are committed to nurturing talent and providing a developmental culture for all. Our team works in-person 4 days per week (or 3 days for a 0.8 FTE staff member)
with 1 day working from home. 

Location

The role would be based at one of our IntoUniversity centres in Birmingham, Bristol, Coventry, Leeds, London, Manchester or Nottingham, with regular travel across the network and to our Head Office in London. 

Salary

£62,500 (Plus additional London contribution of £2,800 for London-based candidates). Pro rata for part-time candidate.

Annual leave

This is the full-time staff entitlement and will be pro-rated for part-time staff.

33 days (inc bank & public holidays)
+ 3 closure days (two in December and one in July)
+ additional length of service entitlement
(one day per year of service, up to 5 days)
 

Staff benefits

• Employer pension contributions of 6% (and up to 8% after two years)
• Year round ‘early finish’ Fridays at 4.30pm 
• Employee Assistance Programme including access to medical and legal support 
• Life Assurance scheme with AIG including SmartHealth service with access to 24/7 online GP appointments
• Interest-free new starter loans of up to £1,000 
• Cycle to Work Scheme and Travelcard Loan Scheme
• Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
• Staff in FOCUS – rewards, competitions and prizes across the year

Application deadline - 9am Monday 28th September 2026.

Interview Day (in-person at our Head Office in London) - Wednesday 7th October. Please ensure that you are available on this date.

A little bit about the role

Contract: Full time, fixed term
Salary: £87,632.09 (incl London Office Allowance) plus competitive pension
Location: Hybrid- 2 days per week in London Office

The Culture and Operations Director (COD) ensures Frontline is a high-performing, well-governed charity with a strong culture of freedom and responsibility - a place people can do their best work to achieve Frontline’s mission.

They have strategic responsibility for charity-wide planning to ensure Frontline’s operational functions, effectively support teams to navigate challenges whilst maximising new opportunities. The successful candidate will join Frontline at a pivotal moment and play a key role in driving the next exciting step of our growth.

The COD will ensure high-quality operational support is available to all teams. Working closely with Frontline’s Leadership Group (Heads and Directors), to make sure that the appropriate and timely information, tools and guidance (e.g. HR, IT and finance) are available to managers and teams as needed. This includes working alongside other members of SLT, to:

• Confidently support Frontline through a period of growth and structural change
• Embody the culture of freedom and responsibility, leading by example, and implementing strategies which improve efficiency and quality
• Maintain Executive oversight of Frontline’s finances, working  with Head of Finance and Finance Audit and Risk Committee (FARC) Chair to ensure budgeting and financial decision-making is robust and strategic, to support the ongoing stability of the charity
• Maintain clear communication across teams, ensuring a connected and informed workforce who collaborate effectively. Oversee the success of key events such as annual all-staff away days, monthly gatherings and leadership stocktakes
• Develop strong relationships with key stakeholders including Frontline trustees, partner organisations and the Department for Education (DfE)
• Effectively lead teams to maintain Frontline's strong track-record of meeting legal/regulatory requirements, to minimise risk to the charity

Key Responsibilities

The COD will lead teams delivering on operational priorities in line with freedom and responsibility, to ensure we remain high performing:

Change management:

• Lead the coordination and project-management of an organisation-wide restructure, ensuing the charity is well-positioned to deliver on contractual obligations whilst diversifying to further amplify our impact and that teams are kept well-informed and feed into structural changes
• Support Frontline teams to work  collaboratively and deliver plans to broaden the scope of Frontline's work, extending activity beyond current areas of focus whilst maintaining a strong, shard commitment to Freedom and Responsibility.
• Develop and adhere to tracking and monitoring systems ensuring annual priorities remain on track to achieve Frontline's mission and long-term strategy.

People and Culture:

• Manage the Head of People to identify new and creative ways to further strengthen and embed our culture and grow personal accountability
• Support the Head of People to ensure excellent HR administration, support and use of data (e.g. staff turnover, sickness levels and performance reporting) to inform future planning and decision-making
• Ensure the team design and deliver high-quality staff induction and training which support staff to thrive (e.g. personal leadership, managing effectively and radical candour)
• Maintain awareness of trends and developing technologies to support efficiencies, e.g approaches to recruitment and support to managers.

Finance and Governance:

• Manage Head of Finance and Compliance to ensure sound budget management (£25m annually), financial controls and clear reporting mechanisms are in place
• Work with the Finance team to ensure FARC and the board have the necessary information and confidence in the financial leadership of Frontline.

Charity Quality and Efficiency:

• Manage and support IT and System leads across Frontline, ensuring they have the resources and compliance mechanisms to ensure robust systems are in place.
• Support Contract Governance teams to negotiate and implement significant government contracts, ensuring outcomes are achievable and effective governance and commercially sound contracts are in place.

Impact Manager - Operations

Contract: Permanent

Function/Team: Operations

Location: London, UK

Hours: 40

Reporting to: Director of Operations

Salary: £36,650 – £42,550, dependent on experience

STOP THE TRAFFIK prevents vulnerable communities from being recruited, trafficked, and exploited. Our targeted prevention efforts disrupt the criminal business of human trafficking, making it too high-risk and low-profit to sustain.

We're looking for an Impact Manager to lead the way STT measures, evidences, and communicates the difference our work makes, coordinating our impact measurement framework, managing KPI data and dashboards, supporting grant and programme design, and turning evidence into clear reporting for funders, the Board, and SLT.

What You'll Do

• Coordinate impact measurement across teams and partners, and maintain our indicator library and reporting templates.

• Manage KPI data, dashboards, and performance reporting for SLT, the Board, and funders.

• Support grant proposals with theories of change, logframes, and MEL plans.

• Turn evidence into compelling impact case studies and stories of change.

What You'll Bring

• Strong organisational skills and the ability to manage multiple priorities across teams.

• Confident written communication, translating data into clear reports and stories.

• Analytical skills, comfortable managing datasets in Excel or equivalent tools.

• Experience using digital tools to improve reporting efficiency.

We're proactively building a candidate pool that includes people with lived experience of trafficking or exploitation. There's no expectation to share your own experience, in the process or once in post - we believe it offers a unique compass for this work.

STOP THE TRAFFIK is committed to safeguarding and promoting the welfare of vulnerable children and adults. We expect all staff to share this commitment and to undergo appropriate checks, which may include an enhanced DBS check.

Benefits:

• A friendly, supportive team.

• Opportunity to engage with global partners and influential funders.

• Autonomy to shape fundraising approaches and contribute innovative ideas.

• Healthcare cash benefit scheme (with the option to include partner/children).

• Corporate eye-care scheme.

• Life insurance.

• Non-contributory Group Personal Pension Scheme with 7% employer contribution.

• 30 days annual leave plus 8 bank holidays (rising to 32 days with service).

• Cycle to Work scheme.

• Season Ticket Loan.

• Ability to swap two bank holidays to suit personal needs.

• Flexible working policy that supports staff wellbeing.

• Access to internal and external training opportunities.

If you have the relevant experience, are highly resourceful, adaptable, pro-active, and a critical thinker able to work in a fast-paced environment, please send a CV and brief cover letter (both in pdf format) that evidences your ability to be successful in this role. Only applications sent via email will be considered to ensure an equitable review process. The deadline to apply is Monday 5th October 2026.

We cannot sponsor applicants at this time.

We actively encourage applications from people of all backgrounds, minority, and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know.

Registered Charity No. 1127321

Reporting to: Principal
Line managing: Site Manager, Professional Services team (Student Recruitment and Communications Manager and Office staff), IT Manager
Key Relationships: Senior Management Team, Head of Access to Learning, the Chair and Trustees of the City & Guilds of London Art School, Chair and Trustees of the City and Guilds Art School Property Trust
 

Main purpose of role:
The Director of Operations is an important, senior role at the Art School, responsible for supporting the Principal in the delivery of the Strategic Vision and to monitor the progress of its objectives. They are responsible for the efficient and effective management of internal resources and stakeholders, and will act as the deputy to the Principal in all matters excluding academic. They will also contribute to the oversight of recruitment of students and staff.
The Director of Operations provides vision and professional leadership of registry, professional services, IT, admissions, as well as the management of compliance, HR, and the Art School’s technical tutors. They have some oversight of marketing inasfar as it relates to recruitment. The Director of Operations is the key liaison with the Property Trust, which is the official landlord for the Art School and the governing body that oversees the main buildings at our site in Kennington. They are the lead person, responsible for the OfS return and so it is anticipated that the successful candidate would have a level of quality assurance experience and familiarity with policy oversight.

The Art School is an independent educational charity with approximately 300 students and 100 members of staff. The Art School is entering a new strategic planning cycle that will see us growing our profile and portfolio; expanding our international links and external partnerships; and, deepening our civic impact on our neighborhood in Kennington and further afield.

MAIN DUTIES AND RESPONSIBILITIES
The main duties and responsibilities of the post are:
Leadership and Strategy

• Supporting the Principal in the delivery of the Strategic Vision for the Art School
• Working closely with the Head of Finance to allocate resources in line with the Art School improvement plan
• Oversee the management of and communication with, internal stakeholders of the School

Compliance and Governance

• Ensure that the systems and processes employed by the Art School comply with legal, audit and regulatory requirements,
• Oversee Risk Management, including Health & Safety compliance;
• Champion and oversee EDI across the Art School;
• Monitor the Art School’s performance against strategic objectives;
• Attend meetings of the Board of Trustees and relevant Committees, providing effective and timely reporting, proactive advice and support;
• Have overall responsibility for operational strategy including and policy management;
• To be the Art School ‘point of contact’ to the Property Trust;
• Manage legal and related matters as and when they arise.

Registry

• Oversee the team that handles student registry, academic administration and affairs, compliance and all non-academic matters of student experience;
• Ensure the accurate and timely submission of statutory and regulatory returns (e.g. to the Office for Students, Higher Education Statistics Agency, Office of the Independent Adjudicator for HE, Student Loans Company, UKVI etc);
• Act as the primary liaison for the Art School’s validating partners (Arts University Bournemouth, University of the Arts London Awarding Body);
• Act as Secretary to the Academic Board and oversee the arrangements for Art School Examination Boards;

Operations

• Implementation of HR processes and systems, seeking external advice as appropriate;
• Recruitment and line management of operational staff;
• Lead the process for the Art School’s annual staff appraisal scheme (Individual Performance Review) recommending associated staff development and training activities as agreed with the Principal;
• Day-to-day oversight of the professional teams managing the Estate, Technical Resources and IT infrastructure, and lead strategic planning relevant to these areas;
• Chair the Art School’s Site and Environment Committee;
• Manage the relationship with the Property Trust on a day-to-day basis.

External Profile and Recruitment

• Supporting the Principal to ensure successful student recruitment, working collaboratively with other academics;
• Development of the Art School’s activities (including commercial activities), short courses and profile;
• Oversee the Health & Safety and other logistical aspects of public events such as Degree Show

Additional Duties and Responsibilities

• Deputise where appropriate for the Principal;
• Lead and undertake Health and Safety duties and responsibilities appropriate to the role;
• Undertake other duties of a reasonable nature, as may be determined by the post holder’s line manager from time to time, in consultation with the post holder.

It is the duty of the post holder not to act in a prejudicial or discriminatory manner towards members of staff, students, visitors or members of the public. The post holder should also counteract such practice or behaviour in others by challenging and reporting it.
This is a description of the job as it is presently constituted. It is the Art School’s practice to periodically review job descriptions to ensure that they accurately reflect the job that is required to be performed, or to incorporate proposed reasonable changes following negotiation with the postholder.

St George the Martyr is a growing Parish Church. We are looking for an experienced operational leader who can help us build the organisation around that growth and turn vision into practical reality.

This is a senior leadership role at the heart of a vibrant, world-diverse parish in central London. Our congregation has grown, new ministries have taken root, Holy Hour has created a distinctive new space for worship and encounter, and the Borough Food Cooperative has become an increasingly important part of our relationship with the neighbourhood.

There is a great deal of life here. The question for us now is how we develop the people, systems, resources and organisational capacity needed to sustain it.

We are therefore appointing a Director of Operations / Parish Clerk to become the senior lay operational leader of St George the Martyr.

Working closely with the Rector, Churchwardens and PCC, you will take substantial responsibility for the effective day-to-day running and development of the parish. You will help turn our Mission Action Plan and wider ambitions into practical plans, strengthen our finances and governance, lead staff, improve systems, oversee significant projects and ensure that good decisions become reality.

This is not an administrative support role. We are looking for someone who enjoys making organisations work better, can see both the bigger picture and the practical detail, and is comfortable exercising real responsibility and delegated authority.

The role is unusually broad and interesting. Among other things, you will have the opportunity to:

• lead and develop our operational staff team;
• strengthen budgeting, forecasting and financial management;
• improve governance, safeguarding, risk and organisational systems;
• help shape an additional parish support role;
• develop our approach to giving, fundraising and income generation;
• support the continued development of the Borough Food Cooperative;
• help shape the future of our buildings and property, including the significant potential of our nearby St Alphege site;
• make thoughtful use of technology, automation and AI to make everyday work easier and more effective.

We do not expect you to be an expert in every part of this wide-ranging role, and you do not need to have worked in a church before. More important is a strong track record in operations or organisational leadership, good financial judgement, experience of leading people, the ability to solve problems and improve systems, and the confidence to know when to act, when to delegate and when to seek advice.

St George the Martyr stands in the heart of Borough, on a site where Christians have worshipped for more than nine centuries. Our present church dates from 1736 and carries extraordinary layers of London history, but we are not primarily a heritage project. We are a living, worshipping church, rooted in the progressive Anglican-Catholic tradition, sacramental and inclusive, with the Eucharist at the heart of our life.

Our values are Worship, Purpose, Togetherness and Justice. We want to be a church where people grow in faith, newcomers find belonging, volunteers discover and use their gifts, children and families have a real place among us, and our buildings and resources are used imaginatively in the service of God and our neighbours.

The successful candidate will also hold the historic office of Parish Clerk of St George the Martyr and, subject to the appropriate requirements, may be proposed for membership of the Worshipful Company of Parish Clerks.

You will have a desire to support and develop the Christian mission and ethos of St George the Martyr and commitment to its values of Worship, Purpose, Togetherness and Justice.

Learn more about us at www.borough.church

Job Title - Project Management Officer (Operations)

Contract - Permanent

Hours - 35 hours per week

Salary - £33,000 - £35,000 per annum (depending on experience)

Location - Coram Campus, London WC1N 1AZ

Additional information: Applicants must currently hold the right to work in the UK, as no sponsorship is available for this role. This position is based at our office on the Coram Community Campus, with some flexibility to work from home up to 2 days per week, depending on business need.

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About Coram International

Coram International is a research and consultancy team based at the Coram Children’s Legal Centre in London. Our team works with UN agencies, international charities and governments around the world to promote and protect children’s rights.

Our work involves designing and implementing research on a broad range of thematic areas relating to children. We also provide technical expertise to support the development of laws, policies and programmes to protect children’s rights as well as training for professionals and practitioners who work with children. Our thematic areas of focus include: the treatment of children within criminal justice systems; violence against children and child protection; protecting the rights of children in the context of migration and asylum; child marriage; adolescents’ access to sexual and reproductive health rights; the rights of children in the context of armed conflict and terrorism; and many others. We work in countries throughout the world.

We are seeking a highly organised, diligent and proactive Project Management Officer to manage a portfolio of consultancy projects and provide comprehensive administrative and operational support to our team.

This role does not involve conducting research or managing programmes or services delivered directly to children and families.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing Date: Wednesday 30th September 2026 @ 23:59pm

Interview Date: Interviews commencing the week of 5th October 2026

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 281222.

Who we are

Camphill Village Trust is a national charity that has been supporting adults with learning disabilities, autism and mental health support needs for more than 70 years. Across our communities in England, we enable people to lead meaningful, independent and connected lives through high-quality, person-centred support, underpinned by a strong commitment to inclusion, community and opportunity.

Our communities are distinctive places. Alongside high-quality care and support, people have opportunities to develop skills, build relationships and participate in meaningful activities through our farms, gardens, workshops, cafés, shops and wider community partnerships. Our connection with nature, land and community remains an important part of who we are and our ambition for the future.

Camphill Village Trust has been through a significant period of organisational change and is now entering an important next chapter. We are building greater stability across the organisation while continuing to develop the quality, consistency and sustainability of our services.

As part of this next phase, we are seeking an experienced Director of Operations to provide strategic leadership for our core care and support services and help shape their future development.

About the role

As Director of Operations, you will have strategic responsibility for our care and support services and play a critical role within our Executive Team.

Supported living sits at the heart of Camphill Village Trust and this appointment will bring deep operational and social care expertise, ensuring we continue to deliver safe, high-quality, person-centred services while developing a sustainable model for the future.

This is a significant leadership role with responsibility for a c.£20m budget and an experienced operational leadership team. You will provide strategic oversight of quality, safeguarding, regulatory compliance and operational performance, while working with colleagues to strengthen our approach to supported living and housing and ensure our services deliver meaningful outcomes for the people we support.

There is important transformation ahead. We need to continue strengthening quality and consistency, develop our operational and leadership capability, improve our understanding of service financial performance and ensure our structures and systems are fit for the future. We are also considering the future relationship between our housing and supported living provision and how our care and support model should evolve.

Our communities have experienced considerable change and they already have significant knowledge, commitment and capability. You will therefore take time to listen and understand before determining what needs to change, working alongside experienced colleagues and empowering leaders rather than imposing solutions.

You will also help us look ahead. We have ambitions to grow our impact and reach more people and you will develop strong relationships with commissioners and partners, understand emerging needs and opportunities and ensure future growth is both financially sustainable and consistent with the quality and values we expect.

This will be a highly visible role. We want our Executive leaders to understand our communities by spending meaningful time in them, meeting colleagues and the people we support, seeing our services first-hand and staying connected to the impact of the decisions we make.

Who we are looking for

We are looking for an established senior social care leader with significant experience leading complex care and support services.

You may have worked within learning disability and autism services, supported living or another relevant area of adult social care. Exact sector experience matters less than a strong understanding of regulated care and support, quality, safeguarding and the realities of delivering sustainable services in a challenging commissioning environment.

You will understand what excellent support looks like and bring the credibility to provide assurance and constructive challenge at Executive and Board level. Experience of CQC-regulated services and a strong understanding of the responsibilities associated with the Nominated Individual role will be particularly important.

Alongside your technical expertise, you will bring strong commercial and financial judgement. You will understand service models, commissioning arrangements and financial performance and make difficult decisions when necessary, without ever losing sight of the impact those decisions have on people’s lives.

Your leadership style will matter just as much as your experience.

We are looking for someone calm, considered and resilient; a leader who listens, builds relationships and creates confidence during change. You will recognise that meaningful transformation takes time and have the patience to understand what is already working before deciding what needs to change.

You will be comfortable working through others, developing capable leaders and drawing on the expertise around you rather than needing to have all the answers yourself.

Above all, you will share our commitment to putting people at the heart of decision-making and be excited by the opportunity to spend time within our communities, understand what makes Camphill Village Trust distinctive and help us build outstanding, sustainable services for the future.

Our client is a leading independent think tank and advocacy organisation. For over 50 years, we have worked to challenge inequalities and create a more just and equitable society through high-quality research, evidence-based policy development, and public engagement. Our work seeks not only to understand inequality but to challenge the structures and systems that sustain it. We are a values-led organisation – uncompromising on quality, rooted in care, thoughtfully courageous, and committed to solidarity and social justice.

We are seeking a resilient, confident, and strategically minded Director of Finance and Operations to lead our core operational and enabling functions. Working closely with the CEO as a trusted partner, you will ensure the organisation has the financial resilience, operational infrastructure, and governance frameworks needed to deliver its mission.

Key priorities for the role include bringing structure, stability, and clarity to a deeply passionate, activist-driven team of 15 people. You will build agile systems that enable a dual focus: balancing long-term strategic projects with fast-paced, responsive work, championing this reactive work as a natural and vital part of our impact.

Director of Finance and Operations
Our Client
Salary: £68,985 to £77,643 (FTE, pro-rata for part-time)
Location: Hybrid – two days a week in the office in London
Hours: 28 to 35 hours per week (0.8 to 1 FTE)

About you

We are seeking a highly collaborative and objective leader, with:

• A demonstrable background in a senior finance and/or operations leadership role within the charity, not-for-profit, public, or values-led sector.
• A recognised accountancy qualification or demonstrable equivalent senior-level financial management expertise gained through practice.
• A proven track record of building, structuring, and developing an operations team from the ground up.
• Experience working within a mission-driven or activist charity environment, possessing a strong understanding of how to support and manage the unique dynamics of a deeply passionate workforce.
• Resilience, confidence, and grit, with the ability to bring structure and clarity during times of organisational change or transition.
• Agility and adaptability, with the ability to shift gears quickly to manage a dual environment of long-term projects and fast-paced, responsive work.
• Diplomatic leadership capabilities to balance and bridge the rights and responsibilities of a mission-driven team.
• An objective, clear, and firm approach when establishing and embedding operational systems, processes, and expectations.
• Strong financial and analytical proficiency to interpret, present, and communicate financial information clearly to non-finance audiences including Boards and senior leadership teams.

Crucially, you will share a demonstrable commitment to social justice, equity-centred leadership, and fostering inclusive organisational cultures.

How to Apply

For further information, to access the microsite and to apply to this role, please click 'redirect to recruiter'

If you have any queries, please contact our retained advisor via email with a copy of your CV.

Recruitment Timetable

Closing date for applications is 27th September.

In this role you are responsible for day-to-day operational activity across both finance and HR functions, working closely with the Finance Officer and reporting to the Head of Finance (with ‘dotted line’ reporting to Director of Finance and Operations in respect of HR activity). 
The role requires effective use of systems to enable efficient processes, with responsibility for data held on the HR system and management of routine employee related processes including recruitment and onboarding. The role also shares responsibility for processing invoices and payments on the finance system, responding to queries from colleagues and 3rd party partners. You will provide support for Head of Finance and Director Finance and Operations where required, including data analysis, reporting and preparation of returns across both finance and HR remits.

How to apply
To apply for this role please send your CV and cover letter (maximum two pages) including responses to the three questions below:
1. Tell us about a time when you identified a process that could be improved or made more efficient. How did you approach making the change, and what did you do to ensure the process was accurate, consistent and effective?
2. Describe a situation where you had to handle sensitive financial or employee information while also resolving a difficult or confidential issue. What approach did you take?
3. Give an example of when you have had to manage competing priorities. How did you decide what to do first, and how did you ensure important deadlines were met?

HR and Recruitment
• Maintain accurate data on our HR system including starters, leavers, holiday and other absences
• Report on key employee metrics including sickness absence, holiday, TOIL, diversity
• Support line managers with recruitment activity including making effective use of the Applicant Tracking System to ensure a good candidate experience and to report recruitment metrics to enable continuous improvement
• Manage onboarding for new starters including reference requests, pre-employment checks, induction processes
• Coordinate arrangements for training sessions for staff
• Support Head of Finance with monthly payroll processes
• Support Director of Finance and Operations in maintaining and publicising HR policies, keeping the Employee Handbook current
• Maintain up to date employee guides and templates for key HR processes including appraisals, mid year reviews, recruitment, induction, flexible leave

Finance Administration
• Maintain appropriate employee access to Finance Systems, including being able to claim staff expenses and raise sales invoice requests, and support employees in using these systems. 
• Respond to queries in the central accounts mailbox, liaising with internal and external stakeholders.
• Support Head of Finance and Finance Officer with Purchase Ledger, including posting and payment of supplier invoices in a timely manner, ensuring accurate coding and authorisation in line with limits, maintenance of supplier accounts, reconciliations and remittances.
• Support Head of Finance and Finance Officer with management of company credit cards and virtual cards, including reconciling statements and accurate posting to the ledger. 
• Assist in raising sales invoices and accurately recording income. 
• Assist with Credit Control, chasing overdue debts and reporting to the Head of Finance.
• Support Head of Finance with analysis of financial data from the finance system (Xero) for reporting and other ad-hoc purposes
• Assist in maintaining up to date procedures. 

There is an opportunity to attend theatre press nights where appropriate and to take advantage of trade tickets when offered

This role sits within the Finance and Operations team whose focus is to ensure the organisations operate as effectively and efficiently as possible. Our team operates across Finance, HR, Technology, Facilities and Compliance, to ensure that systems and processes are set up which promote smooth delivery and support the work of the organisations. This includes adherence to regulatory requirements and best practice standards

Your mission

CALM is entering an exciting period of change, with a bold new strategy and big ambitions for the future. As our People Operations Lead, you’ll play a key role in creating the people experience, culture and infrastructure we need to make those ambitions a reality.

Your profile

About You
You are a proactive, detail-obsessed People Ops professional who loves bringing order, structure, and care to people and processes. Highly empathetic yet resilient, you excel at balancing a high volume of operational tasks with sensitive employee relations work. You take pride in being a trusted sounding board for managers, have a natural curiosity for people, data and systems. You are passionate about creating a trusting, inclusive workplace where people feel motivated and supported.

Responsibilities

Employee Experience
Champion CALM’s culture and values, using employee feedback and data to optimise an exceptional employee experience, from recruitment to offboarding. Collaborate with the Operations Team to continuously evolve workplace practices and productivity to meet the changing needs of the organisation and our people.

Operational Excellence & Flawless Administration
Own end-to-end people operations and systems with meticulous attention to detail. This includes maintaining HR platforms (Personio, Culture Amp, Notion), managing salary benchmarking, keeping policies both compliant and relevant. Ensure flawless, reliable administration across every touchpoint of the employee lifecycle.

Manager Empowerment & Employee Relations
Work with our HR partners to provide expert guidance on complex employee relations issues, equipping and coaching managers to navigate sensitive people matters confidently, professionally, and with care.

Internal Comms
Act as an excellent written and verbal communicator across CALM, leading the clear and engaging communication of policies, benefits, and workplace updates, ensuring teams remain informed and connected.

Qualification

• A relevant HR qualification, ideally CIPD Level 5 or equivalent. We would also consider candidates with a Level 3 qualification who can demonstrate exceptional practical experience and expertise in people operations and employee experience, alongside a commitment to continuing their professional development.

Experience

• Experience delivering flawless attention to detail in a fast-paced and busy environment.
• Strong practical experience across People Operations and the employee lifecycle.
• Experience providing HR advice and managing employee relations matters, including grievance and disciplinary processes.
• Experience supporting and coaching managers to confidently handle people-related situations.
• Experience developing and improving people processes, policies and systems.
• Experience using data and feedback to identify insights and drive improvements.
• Experience partnering with Hiring Managers and recruiters to provide an exceptional candidate experience.
• Experience working with HR systems such as Personio, Culture Amp or similar platforms.
• Excellent working knowledge of UK employment law and current HR best practice.

Competencies

• People-centred & pragmatic: You genuinely care about people and are motivated by creating an excellent employee experience. You balance empathy with sound judgement and practical action.
• Inclusive: You actively seek different perspectives and are committed to creating an environment where people feel valued, respected and able to contribute.
• Organised: You deliver a high standard of work while managing competing priorities. 
• Adaptable: You’re comfortable working in an organisation with evolving needs.
• Continuous improvement mindset: You naturally look for ways to make things better and more effective, using insight to guide your approach.

Why us?

• Reports to: Operations Director
• Contract: Permanent
• Benefits: Unlimited annual leave, Healthcare cash plan, 6% pension contribution, therapeutic services (after completion of probation), hybrid working & nine day fortnight
• Based: London Waterloo twice a week (Wednesdays and Thursdays) / Remote Working (Mon, Tues & Fri), 9.30am - 5.30pm.
• Salary: £45k - £52k per annum. We benchmark our salaries to ensure our pay structure remains fair, transparent, and equitable for everyone in our team.

Applications will close on Thursday 1st October and are reviewed on a rolling basis; we encourage interested candidates to apply early.

About us

We’re Campaign Against Living Miserably (CALM), and we’re united against suicide.

We’re a suicide prevention charity, on a mission to help people end their misery, not their lives. We run stigma-smashing campaigns, offer loads of digital tools and resources, and run a life-saving helpline - all designed to help people find hope and a way forward. We are - united against suicide.

 

Don't meet every requirement? We’re still interested.

 
Research shows that people from marginalised groups – including women, LGBTQ+ people, people from global majority backgrounds, disabled people, and those from lower socioeconomic backgrounds – are less likely to apply for a role unless they meet the full criteria. At CALM, we know that skills and potential come in many forms, and that diverse perspectives and lived experience of mental health or suicide can be just as valuable as formal qualifications.
 
If you're passionate about our mission but your experience doesn't tick every box, we'd still love to hear from you. You could be exactly who we're looking for.
 

Safeguarding

We are committed to safeguarding and promoting the welfare of children, young people, and adults at risk, both offline and online. We recognise that harm can occur in physical, digital, and virtual environments, and we take our safeguarding responsibilities seriously across all areas of our work.

Dean Farm Trust is seeking an experienced and compassionate Sanctuary Operations Manager to take responsibility for the day-to-day leadership and operational management of our 32-acre animal sanctuary near Chepstow.

Home to 200 rescued animals, including pigs, cows, sheep, goats, equines and birds, Dean Farm Trust provides a home for life to animals in need. This is a senior, hands-on leadership role with animal welfare at its heart.

The Sanctuary Operations Manager will lead our on-site team, working through our Team Leaders to ensure the Sanctuary operates safely, effectively and to the highest standards of animal welfare. The role will oversee staffing and rotas, volunteer development, recruitment and training, budgets and resources, facilities and maintenance, land and pasture management, health and safety, compliance, contractors, projects and the operational delivery of Sanctuary events and activities.

We are looking for someone with strong leadership and people-management experience who is confident managing a busy operational environment and developing both staff and volunteers. You will need to be organised, practical and able to balance the immediate demands of running a sanctuary with longer-term planning and improvement.

This is an important appointment for Dean Farm Trust as we strengthen our operational structure and build a sustainable future for the Sanctuary. The successful candidate will work closely with the Director and Trustees while taking real ownership of Sanctuary operations and providing strong, consistent on-site leadership.

A genuine commitment to animal welfare and to the values of Dean Farm Trust is essential.

Please read our full Candidate Pack before applying. It includes the complete Job Description, information about Dean Farm Trust and further background on why we are recruiting for this role now.

NWLLC is a community-based legal practice and a registered charity. We comprise the Brent Community Law Centre and Camden Community Law Centre.

NWLLC now works across northwest London supporting residents to understand and enforce their legal rights.  In doing so, we address the root causes of social injustice – poverty, family breakdown, unemployment and exploitation.

NWLLC provides full legal casework, representation and advice in the following areas of social welfare law – Housing, Immigration & Asylum and Welfare Rights. In 2024-25 we assisted over 3500 people. We represent clients in all courts and tribunals.

We provide outreach advice services in Brent and Camden including Camden Safety Net.

We also provide the housing duty solicitor schemes at Central London Country Court giving emergency representation in possession hearings for rent and owned homes and at the warrant stage for evictions.

To oversee and manage all financial and accounts record keeping and maintain all operations and compliance to ensure the smooth running of a legal practice.

Key Tasks

 Finance

1. Maintain our Quickbooks accounts system/ Clio Case Management System

2. Process payment requests, staff and volunteers expenses and invoices

3. Identify and follow up debtors

4. Monthly reconciliation and bookkeeping of all cards and accounts 

5. Assist with preparation of monthly management, year-end accounts and audit process

6. Work with the Director for the takeover of the calculation and reporting of the taxes owed by the law centre

7. Work with the Director to take over the administration of the NWLLC payroll and pension

8. Responsible for liaison with external accountants and auditors

Legal Practice and Billing

1. Preparing information and submitting for all monthly reports to the Legal Aid Agency, including CWA (Legal Help) and Court Duty submissions

2. Work with the Director to take over the preparation of work in progress reports

3. Work with the Director to prepare and disseminate monthly billing reports

4. Work with the Supervising solicitor and the SMT to identify cases to push through the billing process.