Operation Director Jobs

We have an exciting opportunity for a passionate, analytical and coordinated individual to join us as a Membership Operations Manager at the Royal College of Radiologists (RCR), the examining and membership body for consultant radiologists and consultant oncologists.

This is an exciting opportunity to lead the delivery of an efficient and effective membership function, overseeing renewals, queries, and data management. Leading a high-performing team of four, you will also oversee the delivery of our admission ceremonies, which are key engagement events for new Fellows. Your focus on using insight, being process driven and being data led in approach, will be important to maintain high retention rates and meet KPI targets, to support business activities, growth and income. 

If a role as the driving force behind our membership services interests you, we welcome your application!

What you’ll do:

• Be accountable for the delivery and operations related to the member life-cycle; this includes but is not limited to, new member applications, payments, member benefit administration, renewal, resignations arrears processes to meet KPIs and drive strong retention. 

• Manage the members’ annual renewal to ensure we reach KPIs and projected income targets to support the activities of the RCR while delivering a professional and seamless process.

• Monitor and report on monthly membership growth and make recommendations for action as to Director.

• Be an advocate and spokesperson for membership operational activities as required for internal and external stakeholders.

• Assist in the development and implementation of membership strategies and initiatives with the Directorate of Communications or other Senior Managers.

• Lead and oversee planning and development membership events including Admission Ceremonies, or other engagement events within the team.

• Oversee planned workloads for the Membership Operations Team to ensure they are meeting expected customer service standards, outputs and deadlines, while providing an achievable and fair distribution of work among team members

What you’ll need:

• Knowledge of membership systems and procedures

• General knowledge of or interest in the health sector and issues in healthcare and public policy

• Experience of working in a membership organisation

• Experience of using and developing a client relationship management (CRM) database

• Experience of delivering and embedding exceptional customer service

• Skilled manager of people, able to bring together, motivate, co-ordinate and develop a team

• Effective oral and written communication skills

• Effective level interpersonal skills, including ability to work collaboratively and build and sustain effective working relationships with a diverse range of colleagues, partners and stakeholders

Please find out more about the role and instructions on how to apply from the candidate pack.

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

VAS is looking for an experienced Director of Operations to join our leadership team. We’re looking for a collaborative leader who can develop and support teams across VAS to deliver our purpose for the sector and the city.

The Director of Operations will oversee the efficiency and impact of daily operations, ensuring that our programs, finances, people, and resources align with our purpose, priorities and values. The Director of Operations will play a key role in ensuring the viability of the organisation, specifically overseeing strategic finance, HR, operational systems, developing programme management and leading our priority 5 ambition

About Us 

Hibiscus Initiatives is a passionate, women’s organisation, delivering high impact advocacy and advice services for more than 35 years to those at the intersection of the Criminal Justice and Immigration systems. As an organisation, we have distinct expertise in working with Black and minoritised women in prison, in the community and in immigration removals centres.

Our holistic and trauma informed approach makes a real and lasting impact on women's lives. We aim to make a difference within the criminal justice and immigration systems too by working with women and amplifying their own voices, so their experience is recognised by those making policy decisions

We are particularly keen to attract talent from Black and minoritised communities and those with lived experience of immigration, the criminal justice systems, and/or gender-based violence.

Hibiscus adopts anti-racist; anti-oppression, and feminist principles and believes in the importance of nurturing a diverse team who can embody these principles.

We are committed to the wellbeing and development of our staff. We provide regular training and other learning opportunities and offer wellbeing classes and activities, clinical supervision, an Employee Assistance Program and other benefits to support staff wellbeing.

This post is restricted to women only as a genuine occupational requirement under Schedule 9 paragraph 1, Equality Act 2010.

About the Role

We are now recruiting for an experienced Director of Operations to play a crucial role in guiding our driven and committed team as we shift our culture and infrastructure, upholding our vision, mission, principles, and values.

The post holder will work with colleagues to develop, implement and review Hibiscus’s strategy and plans, particularly as they impact our operating and finance models. They will be responsible for developing and monitoring the annual business plan, reporting progress and providing reliable structural, financial and people management. They will support the CEO in building and instilling a sense of unity and purpose into the work of the organisation, and represent the operational work to the Board. They will be responsible for the efficient running of operations and central functions, conducting risk assessments, monitoring performance and reviewing procedures, with a particular focus on overseeing the effective financial management of the organisation.

The successful candidate will be responsible for financial planning and producing financial budgets for the organisation, alongside monitoring projects from start to finish, preparing costings for funding applications, agreeing contracts and grant terms, monitoring deliverables and co-ordinating timely reporting. They will oversee the production of quarterly management accounts and yearly finance audits, and communicate the financial landscape of the organisation to the Senior Leadership Team (SLT) and Board. The Director of Operations will play a key role in risk and compliance, with a focus on data, safeguarding, policies and procedures, and legal and statutory requirements. They will work to increase the effectiveness of our operations, whilst supporting and contributing to the fundraising efforts of the organisation. A key element of the role will be to work to integrate our workplace culture into HR processes and procedures, modelling a fair and open management approach that ensures trusted relationships are embedded throughout the organisation.

[Please note: Successful candidates will need to have been resident in the UK for a minimum of 3 years to ensure the clearance process is authorised.]

Salary
£60,000 – £65,000* per annum

*Salary negotiable up to the mid-point of the band, depending on experience

Team
Operations

Duration
Permanent 

Hours
Full-time (35 hours per week)

Location
Hibiscus’ main office in Islington, London, for between two and three days a week. Flexible working arrangements available for the remaining days.

Reporting to
CEO

About you

We are particularly keen to attract talent from Black and minoritised communities and those with lived experience of immigration, the criminal justice systems, and/or gender-based violence.

The successful candidate will have significant experience of strategic financial planning and managing organisational finances. The candidate will have a clear commitment to Hibiscus’ vision, mission and values, and a strong commitment to anti-racism. They will have a willingness to deepen their understanding of our work and show a commitment to personal growth.

The successful candidate will be able to demonstrate a strong understanding of safeguarding, health and safety, data protection, Charity Commission and Companies House requirements, alongside other major compliance areas. They will have highly effective communication and presentation skills, and will be confident liaising with Hibiscus’ teams, the board and a wide range of contractors and partners. This will include demonstrable skills around change management and a strong understanding of risk management. Experience of writing and contributing to fundraising bids is desirable, as is prior experience of the charity sector.

The successful candidate will demonstrate a commitment to Hibiscus's ethos aims and objectives, including having an intersectional and anti-racist approach to the work and a comprehensive understanding of one of more of Hibiscus’ key work areas.

Job Title - Head of Finance and Operations

Contract - Permanent

Hours - Full time, 35 hours per week (However, we will consider part-time at 28 hours per week)

Salary - £48,000 - £58,000 per annum

Location - London office, Coram Campus, 41 Brunswick Square, London WC1N 1AZ

About Coram

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

One of the nine members of the Coram group, Coram Children’s Legal Centre (CCLC) is the UK’s specialist centre for children’s rights in education, immigration, community care and family law, and provides significant international legal systems consultancy. The centre is located on the Coram Campus in central London with bases in Colchester and Leeds. We champion access to justice through information and advice, legal practice and representation, policy and strategic litigation. Our Legal Practice Unit provides advice and representation primarily under legal aid contract. Our Policy and Practice Change team promotes practice change through training and capacity building to professionals and secures systems change through research, policy and advocacy.

About the role

This senior role will provide financial and operational leadership and management for CCLC, particularly focussed on the Legal Practice Unit and the Policy and Practice Change team. Through systematic and efficient management, the post holder will play a pivotal role in CCLC’s financial and operational sustainability.

The role will oversee the smooth running of the London and Colchester offices through oversight and line management of finance, operations and administrative staff. The post holder will support the Managing Director of Legal Practice and Children's Rights and department heads in the successful running of our services. Where appropriate they will deputise for the Managing Director on financial, operational and compliance matters.

Managing a small finance team, the role will hold primary responsibility for specialist financial functions within CCLC, particularly legal aid billing. The role will act as a key point of contact for a range of internal and external stakeholders including Coram’s central finance team who focus on grant fund management and overall accounting for CCLC.

The role would suit a highly organised and efficient business support professional with experience of financial management within the legal or charity sector. In particular, candidates with experience of legal billing and more specifically, civil legal aid billing, are welcomed. However, we recognise that this is a highly specialised and niche field. As such, candidates with broad operational and financial management experience but a strong aptitude for processing large amounts of data, developing and managing spreadsheets and improving organisational systems will be considered.

This is a largely office-based role in order to fully provide support to the finance and operations team. However, some remote / hybrid working may be possible depending the experience of the candidate after the initial settling in period (to be negotiated with the successful candidate).The finance team are split between the London and Colchester offices and the post holder should expect some travel.

Whilst this is a full-time position, we will consider requests for part-time working and we will endeavour to offer some flexibility with days and hours to be agreed.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: Monday 6th January 2024 23.59pm (Please note, we reserve the right to close this advertisement early if we receive a suitable amount of high quality applicants to take forward to interview prior to the closing date)

Test and Interview date: TBC

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

ABOUT LSESU

We are an independent, registered charity dedicated to helping LSE students make the most of their time at University. We are governed and managed separately from the University, but work closely with them to help deliver the best for our students.

We’ve been part of LSE since 1897, and all LSE students automatically become LSESU members when they enroll. Our total income is c.£4.2m per year, which comes partly from a block grant from the University, and partly from commercial activities which generate extra revenue.

Our main services include:

Student Voice – supporting our students with representation, campaigning, policy change, and elections Student

Communities – supporting over 300+ clubs and societies, and managing the SU gym Social – running our Union events and spaces, such as the student bar the Three Tuns, and the Denning Cafe

Student Advice – providing free, independent, and confidential advice to our students

Not For Profit
All proceeds from commercial activities go back into putting on amazing events, activities, and support for students and help us to reinvest into the things we do for our members.

JOB PURPOSE

The Director of Commercial and Union Operations is responsible for the strategic direction and effective operational management of the commercial services and facilities which includes venues, bars, catering, events, and the fitness centre.

As a key member of the Senior Leadership team the Director of Commercial Union Operations will lead the development of commercial services to deliver exceptional services to our customers and members that maximises profitability.

More about this role can be found in the Candidate Information Packed attached.

Who are we looking for?

An experienced commercial leader, someone passionate about providing excellent commercial services, delivering outstanding customer care, who is outcome-focused and delivers results. You ’ll also become part of a great team and be invited to share in our successes and get to know the people behind the impact, making sure you feel valued for the important work that you do. If this sounds like you, then please do get in touch and apply.

 
Recruitment 
 

Our recruitment processes are free from bias or discrimination and are fair and accessible, therefore we ask that all candidates complete our Application Process in three stages:

·Part 1 Supporting statement Personal statement and covering letter stating what skills and experience you must bring to the role and why you want to work for London School of Economics Students ’ Union. Please ensure that your personal statement is no longer than two pages. 
Please ensure that you pay particular attention in your application to detailing how you meet the requirements of the person specification. In addition, please answer the following questions in a cover note; 
1.Why do you want to work for London School of Economics Students’ Union and how do your values align with ours? 
2.What skills, experience and qualities can you bring to the role to develop our commercial services and facilities? 
3.Please can you tell us when you have turned around a failing service or business and increased profitability and improved service?
 

·Part 2 (CV) outlining your career history to date.
 

·Part 3 (Equal Opportunities Monitoring and Contact Form) is personal information. It helps us gather and analyse demographic information about our applicants. This part will only be seen by HR and will not have any impact on shortlisting. Application forms are formatted to ensure the equality monitoring data is removed before applications are seen by the shortlisting panel. 

This process allows us to ensure that the shortlisting is done in a fair and consistent manner and all applicants are given the same opportunity to demonstrate their abilities.

Please send us a CV, complete a supporting statement outlining how you meet the persons specification of the role along with equality monitoring form which will be seen by our human resources team.
 

·  Closing date: Sunday, 26th January 2025
 

·  Interview: Wednesday, 5th February 2025

 
Please note that you must be available for interview on the specified dates. 

Compulsory Requirement - The UK Government sets the legal regulations that we are required to follow. As an employer we must ensure that everyone is eligible to work in the UK and this is done by us checking and making a copy of the correct original identification/documentation before your first day of work. Currently we require you to have the right to work in the UK, as we are not a Home Office approved sponsor. 

The Head of Finance Operations, reporting to the Director of Finance, will ensure the provision of consistent, robust and accurate financial data to the organisation on a timely basis. In addition, you will provide effective leadership of the financial accounting and payroll teams and be responsible for the integrity of the organisation’s financial data.

The role holder will lead the preparation of the annual accounts and will be the primary liaison point with the external auditors. You will maintain robust financial controls, high standards of delivery service and regulatory compliance across the finance function.

Role Requirements:

Oversight of the Financial accounting and payroll functions with responsibility for ensuring delivery of service, compliance, and accurate financial data.

• Proactive leadership across the Financial Accounting and Payroll teams.
• Performance manage the team and the processes to achieve these targets.
• Facilitate effective communication and collaboration between the Financial Operations team and the Charity’s other directorates.
• Maintain and improve a system of robust financial controls, underpinned by appropriate financial policies and procedures, to ensure that effective working practices are embedded, and that the organisation is protected from fraud and error.
• Oversee the continued process improvement initiative working across Finance and linking with the other directorates
• Prepare and monitor the cash flow of the organisation, ensuring that working capital is managed effectively and surplus funds are invested in conjunction with the investment committee. 
• Arrange and conduct financial training for budget holders to enable them to fulfil their responsibilities in relation to financial management.
• Responsible for the statutory audit of the charity's Trustees' Report & Accounts in accordance with current legislation and accounting standards.
• Undertake the correct calculation and submission of all necessary tax returns including quarterly VAT returns
• Oversee the payroll team to ensure correct calculation and payment of all payroll and pension.
• To undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.

Management of self and others

• Lead the Financial accounting and Payroll teams in the provision of high-quality services and adherence to professional quality standards.
• Ensure that the teams are fit for purpose and up to date with best practice working methods.
• Manage, support, develop and motivate the teams, celebrating success and ensuring appropriate recognition.

Our client is a family of 25 independent girls’ schools including two academies across England and Wales. Since forming in 1872, the organisation continues to be at the forefront of education for girls providing transformational bursary awards to help even more girls learn without limits, now and into the future. Right now, they are seeking a Head of Philanthropy Operations to join on a 12-month maternity cover contract. 

Head of Philanthropy Operations 

Up to £74,000 FTE   

12-month contract 

Full time / 0.8 working week 

Location: Hybrid, London 

The Head of Philanthropy Operations will lead a team of five with three direct reports and will work closely with the Deputy Director of Philanthropy and Partnerships to ensure the successful delivery of the strategy. The position will lead all philanthropy operations, focusing on overseeing the budget, reporting on the finances and managing the database including the fundraising pipeline. Whilst there is no income target attached to the role, the Head of Philanthropy Operations will have a crucial part to play in the achievements of the Philanthropy and Partnerships team.  

The selected candidate will be an experienced leader in fundraising operations, including experience managing budgets, leading reporting processes and overseeing the fundraising database, ideally within a multifaceted organisation. In addition, the successful candidate will have line management experience and crucially, they will be passionate about social mobility. You will need to have the right to work in the UK in order to be eligible for this role.     

To apply    

Our client is a Disability Confident Employer so you will guarantee you an interview if you are disabled and meet the essential skills in the person specification.

Prospectus encourage applications from all individuals, regardless of age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity status. If you meet some of the criteria but not all, you are still encouraged to inquire and learn more, as Prospectus can guide you through each aspect of the role and support your application. 

Prospectus is dedicated to supporting candidates throughout the application process. To apply, please submit your CV initially. If your experience is suitable, you will receive the full job description, and a call or meeting will be arranged to brief you on the role, ensuring you have all the information needed to formally apply. We look forward to connecting with you soon. 

Are you highly organised, resourceful, and passionate about making a difference? The Baobab Centre is seeking an Operations and Admin Assistant to support our vital work with young asylum seekers and refugees.

In this varied role, you’ll work closely with the Operations Manager and admin team to ensure the smooth running of our Centre by managing administrative tasks, assisting with IT and communications, and supporting operations and fundraising initiatives. You’ll also play a part in amplifying the voices of our community through social media and helping with community engagement activites.

If you’re a motivated individual with strong administrative and IT skills, a commitment to human rights, and an interest in supporting vulnerable young people, we’d love to hear from you.

This role is for 3 days per week depending on your preference. Working on Wednesdays is essential to provide reception cover.

ABOUT US:

The Baobab Centre is a non-residential therapeutic community that supports young asylum seekers and refugees who have experienced human rights abuses and have sought asylum in the UK as unaccompanied minors. Our two focus areas are rehabilitation and justice.

Please read the additional information below alongside the full Job Description and Person Specification attached.

Mental Health:  All of the young people Baobab supports suffer significant mental health and developmental difficulties and many function in an unstable and more immature way than their chronological age. Due to their experiences it takes time to gain trust from the young people in our community. As a core member of our team, you will understand the impact of specific human rights abuses on the development of children and young people in exile and their individual experiences of loss, trauma and grief on their mental health and well-being. 

Baobab’s Model: Please read the accompanying ‘Baobab Clinical Context and Model’ document for a detailed introduction. It often takes a significant amount of time to understand Baobab’s model of working, which aims for rehabilitation and justice through attending to both the internal and external world of each young. It is important that you strive to have an insight to the experiences of both the internal and external factors impacting on the lives of unaccompanied young people attending our centre. It is also important that you understand the ways in which UK society and policy impacts on young asylum seekers (including invisibility, marginalisation, discrimination, and the fact of waiting in uncertainty for a long time).

Multi-disciplinary Working: Baobab aims to be a reflective, thinking organisation and we place a high value on shared thinking time, sharing responsibilities and working together with others. A key aspect of the role is communicating and working in a holistic way.

We're seeking to appoint a dynamic, experienced Director of Philanthropy to support the growth of our mission and income. Your work will enable us to equip tens of thousands of Christians across the UK to make a difference in their daily lives.

You'll be responsible for significantly increasing the level of giving through restricted and unrestricted sources, cultivating positive relationships with donors, sponsors, high-net-worth individuals, charities, trusts, and foundations. This position requires a strategic thinker with exceptional leadership and people skills, a strong track record in fundraising, and a passion for our cause. 

You’ll be a proactive, motivational leader, an adept project manager, prayerful, proficient in data analysis, and have outstanding written and verbal communication that appeals to diverse audiences.

The Director of Philanthropy will spearhead LICC’s efforts to substantially grow its voluntary income, driving a transformative fundraising strategy to enable the organisation to broaden the reach and impact of its mission.

Working in close partnership with the CEO, the postholder will oversee all streams of voluntary income, including major gifts, individual donations, and support from trusts and foundations. To that end, the role will involve cultivating and strengthening relationships with existing and prospective donors, identifying new funding opportunities, and preparing compelling funding applications and reports.

As a member of the Strategic Leadership Team, the postholder will help develop a culture of philanthropy across the organisation and align fundraising activities with the organisation’s vision and priorities. This role has two direct reports.

The finance team is at the core of what we do – we cannot fund the research, services and support, policy and influencing or raise the profile and awareness of bowel cancer without sound and well-managed finances.

The Director of Finance post is central to the success of Bowel Cancer UK particularly in driving long-term value creation and shaping financial strategy. The FD role is a true partner to the Chief Executive, including acting as deputy where appropriate. The post holder is responsible for managing the financial operations of the charity, ensuring that the income and expenditure are managed efficiently, with effective controls and reported accurately.

As a key member of the Senior Leadership Team (SLT), the Director of Finance contributes to the overall strategic direction and leadership of the charity. The post holder also fulfils the company secretary role and is responsible for ensuring the systematic effective governance of the charity.

Additionally, the post holder will also lead on disaster recovery and incident management and on the governance of the charity, ensuring adoption of best practice.

The Director of Finance will lead the development of our financial strategy and align it with our strategic objectives. They will lead risk management and assurance policies and processes, working closely with the SLT and Finance & Resources Committee (Trustees) to ensure risks are identified and managed effectively.

We’re entering an exciting transformational phase within the charity, and successful candidates will be part of this process

Reporting to the Chief Executive Officer and as a key member of the Senior Leadership Team (SLT), this critical role will lead the development of a large, expert and high-performing directorate. You will be accountable for the strategic development and successful delivery of MyBnk’s programmes across the United Kingdom, ensuring high impact and consistent quality in every aspect of our programmatic output.

We are holding an information webinar about this role on 18th December. Please register for it via the job pack. All registrants will receive a copy of the recording.

You’ll create and deliver an ambitious new Programmes and Delivery strategy inspired by our new 2024-2027 strategy ‘Money: A Language for Life’ which outlines four strategic pillars: 

• Building habits; driving healthy financial habits 

• Expanding reach; enabling young people and adults to get financial education when they need it 

• Increased accessibility; supporting young people and adults most in need 

• Tackling inequality; fighting for financial literacy. 

In this role, you’ll ensure that MyBnk have robust and appropriate systems, practices and processes that enable us to deliver best-in-class operational programmes to our learners. This will be rooted in more effective use of data and insights to drive the development of our programme suite. Critical to our new strategy, is driving an ambitious and forward-thinking approach to programme innovation; ensuring our programmes are learner centred, purpose driven and leverage the best techniques for building financial fluency. 

You’ll be held strategically accountable for delivering our work across all four UK nations. As we introduce a new leadership framework, you will be responsible for implementing this across your Directorate. Our ambition is to be the leading financial education provider in the UK, and your contribution in this role will be Essential to achieving our goals.

MyBnk Directors are expected to identify and secure strategic partnerships that benefit the organisation. Equally, Directors will exemplify and model the MyBnk values of: 

• Young at heart, serious in intent 

• Stories are the best means of education 

• We live in the real world 

This role is a great opportunity to bring your professional toolkit to an exciting, growing and purpose driven charity doing vital work for our society. You will have the resources, support, and visibility you need from the CEO, Senior Leadership Team and Trustees. For the right person it will be a career-shaping role. 

Open Rights Group (ORG) is a digital rights campaigning organisation. We are looking for someone to help manage our internal operations while our permanent Operations Manager is away on maternity leave. This role is crucial to ensuring that Open Rights Group continues to run smoothly behind the scenes.

• Job Title: Operations Manager (Maternity Cover)

• Salary: £30,000 - £34,000 (4 days per week, equivalent to £36,000-£40,800 full time)

• Benefits: 4-day week; flexible working; parental leave; 7% pension contribution; generous training and development budget; 26.5 days paid annual leave (including public holidays), an extra day off for your birthday, and additional time off in December when office is closed; company-provided Macbook.

• Location: Nationwide (home-based/remote). Candidates must be eligible to work in the UK.

• Duration: Fixed Term (14 months)

• Deadline for Applications: 9am on Tuesday 17 December 2024

• Interview Dates: W/C 20 January 2025

• Start Date: 3 March 2025

What we’re looking for:

This role is spread across the internal departments of the organisation, including Financial Management, Compliance, Human Resources and Membership Administration.

Above all else, we need someone who:

• supports our mission,

• is highly organised,

• is passionate about taking care of the internal systems that form the foundations of an organisation,

• has a strong grasp of internal accounting systems and is able to play a leading role internally in ensuring our financial accounts are kept in good order.

As regards the rest, we’re more interested in your skills, rather than your past experience.

What the job will involve:

• Financial management: preparing accurate monthly accounts, managing internal reporting processes, administrating payroll, and supporting with statutory accounts preparation and with the organisational budget.

• Legal compliance: helping senior management to keep track of our compliance needs, coordinating updates to statutory registrations and renewals etc.

• Helping look after the team: coordinating onboarding and off-boarding projects, supporting with the implementation of HR policies, and helping to organise team events including our annual strategy refresh event.

• Assisting with our governance systems: scheduling meetings, preparing draft agendas and carrying out administrative tasks to support our Board of Trustees.

• Contributing to the smooth running of our internal systems and services: including potentially helping out with the development of our new Contact Relation Management (CRM) system.

• Helping out with our members and supporters: helping to manage shared inboxes and membership administration.

What we’re like:

ORG is a vibrant digital rights campaigning organisation. Founded in 2005, we have over 40,000 members and supporters and 10 local groups across the UK.

We uphold human rights like free expression and privacy. We condemn and work against repressive laws or systems that deny people these rights.

We campaign, lobby, go to court – whatever it takes to build and support a movement for freedom in the digital age.

Our remote team is spread across the UK. We’re a supportive, flexible group with high standards. We’re innovative and agile. You’ll work hard but be rewarded by the impact you collaboratively achieve.

We take staff well-being seriously and meet up regularly for in-person work and social events.

Length and Salary

The Operations Manager (Maternity Cover) will be employed on a fixed-term basis for 14 months, following successful completion of a three-month probation period.

The annual salary is £30,000 - £34,000 (4 days a week, equivalent to £36,000-£40,800 full time) less any required deductions for income tax and national insurance. As mentioned above, the position is home-based, though travel into London for in-person events is required.

Candidates must be eligible to work in the UK.

ORG is an equal opportunity employer. We believe that a diverse and inclusive team working in a supportive environment is vital to the success of our work. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as well as from LGBTQIA candidates.

How to Apply

Please submit your application on Applied before 9am on Tuesday 17 December 2024.

More information on the application process and what it’s like to work for Open Rights Group can be found in the Application Pack. You can also find additional information about the role in the internal Job Description.

The recruitment platform we are currently using, Applied, hosts its applicant and hirer databases on Amazon Web Services (as per its privacy policy). If you do not accept the terms of Applied’s privacy policy, you can apply for this post by filling a manual application form which is linked to at the bottom of the job advert on Applied.

Role Title: Temporary Operations Manager (Maternity Cover)
Salary: £41,463.70 FTE per year (pro-rata to 4 days per week)
Contract length: 12 months (fixed term) March 2025 to March 2026
Location: Hoxton, London UK

Deadline for applications: Sunday 19th January 2025
Shortlisting / Interviews: second half of January 2025
Start Date: March 2025

Counterpoints Arts is a leading national organisation working at the intersection of arts, migration and social change. For 12 years, Counterpoints Arts has been at the vanguard of cultural commissioning and practice, supporting and producing the arts by and about migrants and refugees, ensuring that their contributions are recognized and welcomed within British arts, history and culture.

The range of Counterpoints Arts’ work has grown considerably since it was founded in 2012 and we are now seeking someone to lead on Operations Management whilst our current Operations Manager is on maternity leave. This role is key to ensuring the smooth running of our charity’s operations, including overseeing day-to-day administrative, financial, and HR functions. The successful candidate will be highly organised, proactive, and have a strong background in charity operations or a similar role within the nonprofit sector. We are particularly interested in recruiting someone whose values align with the charity's mission and overall team culture.

Counterpoints Arts aims to attract and retain talented people from all backgrounds to its team. We particularly welcome applications from those who have been historically excluded from the cultural sector, including people with lived experience of displacement, people of colour and other ethnic global majoraties, people who identify as LGBTQ+, disabled people and people from a working class background.

Other details:

• Good employee benefits, including flexible working, access to an EAP programme, individual wellbeing budget, 28 days leave including bank holidays (pro-rata) and a dedicated training budget

Responsibilities:

Overall, the role involves ensuring smooth daily operations and charity compliance, managing office administration, supporting team productivity and wellbeing, and liaising with external stakeholders and suppliers.

Finance and Fundraising:

• Ensure financial compliance and oversee bookkeeping, invoicing, and grant payments.

• Support budgeting, financial reporting, and planning with the Director.

• Monitor charity management accounts, project income, and expenditure.

• Manage year-end accounts, filing with the Charity Commission, and Company House.

• Write funding applications and reports, maintain funder relationships, and ensure grant reporting deadlines are met.

• Ensure provisional figures are submitted to various funders and entities

• Write narrative report to go alongside financial report for year end accounts

Board and Senior Management Team:

• Support the Director in preparing Board papers

• Support SMT meetings and assist the Board with reminders and actions

• Update the Risk Register every 6 months according to updates agreed at Board meetings

​HR and Policy:

• Lead on HR activities, annual leave, TOIL, pensions, and contract administration.

• Oversee payroll, recruitment, staff wellbeing, and compliance with employment law.

• Manage temporary staff and freelancers, and update HR policies as needed.

• Lead on the annual team training programme and supporting team with individual

  training ambitions

• Support all staff with wellbeing needs and help address issues with individual wellbeing.

• Organise team training, away days, and foster a positive team culture.

• Ensure staff adherence to policies (e.g., annual leave, sickness, TOIL) and promote

  inclusive work practices.

• Support with Risk Assessments and Safeguarding assessments and help respond to safeguarding concerns or incidents

• Support with Activity Planning

• Support with any placements/internships

• Organise annual DBS checks for all staff

IT:

• Manage all IT systems used by the team of staff and freelancers, including Slack and Google Workspace.

• Oversee CA website management including updates and resolving issues as needed with the web developers

• Communicate any server or IT issues promptly with the team

• Encourage best practice for cyber security to all team members and work with staff to resolve any cyber security issues that arise Compliance and Governance:

• Ensure legal and regulatory compliance, including Charity Law, Data Protection, Health & Safety and Employment Law, and support implementation of relevant policy with the Board and Senior Management Team.

Office Management:

• Manage office logistics, filing, GDPR compliance, and health and safety.

• Ensure safeguarding protocols are in place, reporting issues to the landlord/Building Manager as needed

• Manage insurance renewal and any issues with insurance throughout the year, including

  additional insurance premiums / cover and any claims

Required Experience:

• Proven experience in an operations or administrative management role within a charity, arts, or non-profit organisation.

• Strong financial literacy and experience managing budgets.

• Excellent attention to detail: Highly organised with a focus on accuracy, best practice and compliance.

• Knowledge of HR processes, including recruitment, payroll, and fostering positive work culture

• Ability to handle sensitive and confidential staff and organisational information

• Excellent organisational and project/task management skills.

• Strong written and verbal communication skills.

• Highly literate in IT: experienced with Word, Excel, Google Workspace, Slack, and other organisational software.

• Proactive and adaptable: able to take initiative, prioritise tasks, and adapt quickly to changing circumstances.

• Collaborative with excellent interpersonal skills, capable of working with a range of colleagues, stakeholders, suppliers and partners across the sector.

• Passionate about organisational planning and supporting teams to operate at their best.

Desirable Experience includes:

• Lived experience of displacement

• An interest in/passion for arts and migration

Values and Beliefs underpinning our work

Our work is organised around a set of core values and beliefs that guide our work and inform our decisions.

Our working culture, created through the interactions of our staff, volunteers, trustees, artists, partners and wider network, is based around the principles of mutual respect, collaboration, trust, care, generosity, transparency, accountability and deep commitment to our work.

We are dedicated to ensuring fairness and equity for all staff, regardless of their position, gender, age, race, religion, or background.

How To Apply

Please note that applicants must have a current legal right to work in the UK (this job does not qualify for the UK Skilled Worker Visa).

Please send the following documents to us by email with ‘Operations Manager (maternity cover)’ as the subject, by Sunday 19th January 2025:

• An up-to-date, comprehensive CV

• Covering letter (max one page) outlining how you meet the role and person specification criteria

• A completed Equality Diversity Form. Please download, complete and attach to your application form.

  We encourage applicants to apply even if you don’t feel like you meet every criteria, and please contact us if you have any questions or would like to arrange an informal chat about the role.

  We will review all applications and hold interviews in the second half of January 2025 with the successful candidate starting in March 2025.

Partnership Operations Manager

Job reference: REQ000826

£37,581pa

Woking, Surrey GU21 4LL / Hybrid Working

This is a UK based contract and as such, you are required to have the Right to Work in the UK. Evidence of your Right to Work will be checked prior to interview.

At WWF-UK we’re committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website.

About the role

We’re looking to recruit a Partnership Operation Manager to join our Partnerships team and help halt the decline of nature and reverse its loss by focussing on building operational, finance and risk management capacity into the wider team to ensure the division remains on track to meet their financial and non-financial KPIs.

As Partnership Operation Manager, you will analyse financial performance and present forecasting results to support strategic decision making. You will work with the Partnerships Director to lead the process for drafting the annual forecast and reforecast, while reviewing overall team expenditure too. You will also oversee the risk management register to mitigate risk as well as collaborate with the legal team to monitor partnership risk and update contracts.

Important will be the ability to act as a key point person for cross organisational initiatives that represent partnership interest. This includes the rolling out of a new CRM system so that it is embedded and delivers to team needs, leading on internal and external events, such as stewardship events, away days and managing consultancies.

We’re looking for someone with:

· Strong knowledge of project management tools and finance reporting tools – excel, Gantt charts, risk management frameworks.

· Solid experience of financial management and reporting ideally in a large not for profit.

· Familiarity with contracts and contract management.

· Experience of utilising databases (e.g. for CRM purposes).

· Excellent planning, interpersonal and communication skills.

· Strong numerical literacy and attention to detail.

Benefits, rewards & location

The salary for this role is £37,581 We also offer a full benefits and rewards package including:

· Annual leave starting at 26 days a year, rising one day each year to a maximum of 30 days plus bank holidays

· Flexible working options

· 5% employer contribution to pension, increased to 10% with employee contribution.

· Training and development opportunities

· Regular wellbeing initiatives.

This role is hybrid and you’ll be required to be in the office 20% of your contracted hours. The job is based at our UK head office, the Living Planet Centre in Woking, Surrey. The Living Planet Centre is one of the greenest buildings in the UK, and you’ll hot desk among trees and gardens.

About WWF-UK

We’re a global conservation charity with hundreds of projects around the world and millions of supporters.

At WWF-UK, we’re bringing our world back to life. Protecting what’s left is not enough – we’re now in a race to restore the natural world and prevent catastrophic climate change before it’s too late. And it’s a race we can still win.

We’re courageous and passionate about fighting for the future we want to see – a world where people and nature can thrive.

We were born out of passion and science, and for more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We operate with integrity, collaboratively and with respect for those we work alongside.

How to apply and the recruitment process

Please click on the link and apply via our website by completing the application form and submitting a copy of your up-to-date CV and a supporting statement to highlight what makes you a good fit for us.

Application closing date: 15/12/2024

Interviews will take place W/C 06/01/2025.

Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.