About you and the role

The Hansard Society is looking for a Membership and Operations Manager to strengthen our organisation and develop our supporter base.

If you are interested in politics and think what Parliament does matters, then this is a great opportunity to help us with our mission to foster knowledge and understanding of the Westminster Parliament and ways in which Parliament can be made more effective.

The purpose of this new role is to:

• develop a larger and more active and engaged membership community to support the Society’s research and educational work in the years ahead;
• strengthen the Society’s operational functions, enhancing its capacity, resilience, and future development.

We are therefore looking for someone who is highly motivated and will embrace a new role, in a small, dynamic research Society with an international reputation, where you can make a big impact and enjoy significant autonomy. You will have some relevant experience in a membership or similar role, perhaps at a bigger organisation, but will relish the opportunity to take what you've learnt and apply it to help revitalise the Hansard Society's membership model and help us engage more effectively with our supporters. You will manage business-critical functions, gain in-depth experience of all aspects of running a charity, and take an entrepreneurial approach to improving our operations.

As our Membership and Operations Manager, here’s a taste of what you’ll do:

• Expand, develop and manage the Society's membership. You'll develop and implement a new membership strategy, oversee production of new marketing materials, communicate regularly with our members, and organise members-only events, including our AGM.
• Financial administration and governance. You'll co-ordinate each week with our accountants about invoice-raising, payment-chasing, expense claims, and credit card reconciliation. And you'll liaise with our Statutory Instrument Tracker® clients about contracts, invoicing and subscription renewals, and help keep our CRM (contact relationship management) system up to date.
• Operational improvement. You'll review and develop our operational policies and procedures (e.g. on diversity and inclusion, health and safety, data protection and privacy) and keep them up to date, with the ability to call on our external HR advisers for advice where necessary.  
• Support the operational delivery of our programme of public and private events. As and when we can return to in-person events, you'll book venues, catering, and other suppliers. You'll keep our CRM system updated and maintain the financial records. And, working with other members of the team, you'll liaise with speakers, sponsors and attendees.
• Support the Director with the governance of the charity. You'll liaise with our Board of Trustees and assist with our corporate reporting and compliance with charity and company law. You'll also help with reporting to funders and sponsors.
• Ensure the smooth running of the office. As the first point of contact you'll liaise regularly with the landlord and our suppliers. And occasionally we may need you to provide PA-type support for the Director and other staff such as organising staff meetings, co-ordinating diaries, ordering supplies and booking rooms and travel.

This is a new role, so you will help shape how it develops, but the ability to multi-task and juggle priorities is essential. The role carries considerable responsibility, with a lot of potential for growth and development in the future. 

Our office is situated near Westminster on the 1st floor of Millbank Tower. As and when the pandemic-related lockdown eases, staff will need to spend some time in the office together, but we anticipate being able to offer hybrid arrangements with some continued remote working.

Your skills and experience

You'll be the right person for this job if:

• You have some experience of working within the membership team of a membership organisation or professional association or similar body.
• You have excellent organisational and project management skills, an eye for detail, and the ability to juggle priorities and work with minimal supervision.  
• You have exceptional people skills and are a collaborative team-player.
• You have excellent verbal and written communication skills.
• You have excellent IT skills: are familiar with CRM systems and are proficient in using Microsoft Office software.
• You are a creative thinker and problem-solver with a 'can do' attitude.
• You appreciate our mission, have good political awareness, and can commit to the non-partisan values and ethos of the Hansard Society. 

For full details about the role, the Hansard Society and the application process, please read the job information pack. 

Operations Manager – Inclusive Cycling

About us

Wheels for Wellbeing is the only inclusive cycling organisation run by and for Disabled cyclists. We have been supporting Disabled people to discover cycling for leisure, health improvement and transport since 2007.  We work tirelessly at local, regional and national level to spread our unique understanding of the barriers and solutions to accessing active travel. Our approach is optimistic, dynamic and flexible, supporting others to ensure that cycling services, infrastructure and facilities are attractive and accessible to Disabled people, older cyclists, people cycling with children, cargo cyclists etc.

All our work stems from the diverse lived experience of our members, trustees, staff & volunteers. Difference is what makes us who we are and what makes us strong. It is what others value in our approach. We trust and hope you will bring yet new perspectives. Wheels for Wellbeing recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome job applications for people of all backgrounds.  

About the role

This is a new senior management role as the organisation grows. From our office in South London, you will provide leadership to our great operational team, and with them constantly improve and take a strategic approach to developing Wheels for Wellbeing’s customer focused inclusive cycling services. You will operationalise a new cycle hire service (currently being piloted). Other key priorities for this post are: safeguarding of adults at risk and children, and the health and safety of all involved; improved data handling and impact evidencing; excellent budget management of our services.

Key responsibilities:

• Support and oversee the safe re-opening of all our cycling services post-lockdown and the planning of new projects/services.
• Lead and be a part of a happy and motivated team.
• Promote excellent partnership working between Wheels for Wellbeing and a variety of stakeholders.
• Participate positively in the running and development of Wheels for Wellbeing.

Are you an experienced manager and shaper of services, 100% focused on the needs of end users with 2 years’ experience in either Disability, cycle training, sports & physical activity, community health or education? Do you excel at leading happy, motivated teams of staff and volunteers and have experience of putting Safeguarding, Health and Safety and good financial systems at the heart of providing safe and sustainable services? Then we would love to hear from you!

Please read through the job pack, available on our website via the Apply button, to learn more about the role.

Closing date: May 4th 2021

As the leading kidney patient support charity in the UK, Kidney Care UK provides practical, financial and emotional support for kidney patients and their families, and campaigns to improve kidney health and care services across the UK.

Following a period of significant transformation, the Charity has recently launched its new five-year strategy and is looking to continue its growth and development and take the organisation to the next level. It is looking for an inspirational leader to expand our growing fundraising, marketing and communication teams and provide the strategic thinking and ambition that we need to exceed our income, reach and awareness goals.

You will oversee the strategic, financial and operational management of the Charity’s fundraising, marketing and communication functions, and as a member of the Senior Management Team, support the Chief Executive in development of the Charity’s overall strategic direction going forward.

We are seeking an exceptional candidate, self-motivated and with excellent people management and interpersonal skills, capable of representing the Charity at all levels.  You will have a proactive, innovative and collaborative approach with the commitment and passion to deliver significant and sustainable change.

If you have the qualities, we are looking for and would like to play a central role in Kidney Care UK’s future, please e-mail your CV and Supporting Statement to Tina Seaton. If you would like to find out a little more about the charity and the role, to arrange an informal discussion with Paul Bristow, the Chief Executive, please contact Tina Seaton.

Applications will be reviewed as and when they are received, so please do not wait until the closing date to apply.

Closing date for applications: Friday 21st May 2021

Interview dates: Week commencing 14th June 2021

Right to Succeed is a fast-growing national charity, working to deliver place-based and educational change in the most disadvantaged communities. Together, alongside their local and national partners, Right to Succeed delivers coordinated, impactful programmes aimed at improving outcomes for vulnerable children and young people, their families and wider communities. We are now recruiting an inspiring new Programme Director to oversee and manage the discovery phase of a whole system improvement programme in two of Liverpool City Region’s most left behind communities.

As a Programme Director in the Liverpool City Region, you will lead the initial discovery phase of the programme, working alongside multiple agencies, research professionals and stakeholder groups to create and maintain the conditions required for an effective, collective place-based change approach. You will support and build the capacity of residents in selected communities, in order to develop a long-term, place-based vision designed to improve children’s capability, wellbeing and access to opportunities. You will represent the programme externally, and will provide key programmatic insight to the wider Senior Executive team in order to shape broader organisational strategy, and ultimately lead to effective, tailored programmatic delivery across the wide range of communities that we serve.

To apply for this pivotal role, you must have significant experience of building, developing and delivering impactful programmes and interventions, ideally working collectively with colleagues in the community and public sector spaces. You must be an exceptional communicator, skilled at conveying strategic vision, and building and maintaining relationships with a range of stakeholders, including those at a senior level. You must have experience of monitoring and evaluating complex programmes, and reporting on key outcomes for funders. Overall, you will be an ambassadorial, participative, values-led leader, passionate about ensuring high quality programmes to improve outcomes for vulnerable children, young people, families and communities.

To apply for this exciting opportunity, please submit your CV and a 2-page maximum supporting statement via Charity Job by 9am on Monday 10th May.

Please note this is initially a 12 month fixed term contract, subject to funding.

Depending on Covid-19 restrictions, this role may initially need to be home-based but will be based with the team in the Merseyside area, location to be confirmed.

• Can you contribute to the transformation of health and care locally?
• Do you have experience of driving system change and of empowering communities?
• Are you a skilled, values driven and ethical negotiator who can ensure the needs of communities are central to system thinking?

Hackney CVS is looking for a new Director of Health Transformation & VCS Networks. You will oversee the development of a new Voluntary, Community, and Social Enterprise (VCSE) Assembly which will meet quarterly to discuss the big issues, then work with the Assembly Executive and our public sector partners to develop plans and strategies.

You will be able to operate at all levels – whether that be supporting the voices of frontline organisations or negotiating resources from health & care system leaders – to maximize the role that community and voluntary organisations can play in long term change.

Conditions of work

Salary: £50,000pa

Contract: Fixed term until 31.03.22.  Continuation funding will be sought. Role subject to a 6-month probationary period and a 3-month notice period

Hours: full time

The deadline for applications is 9.30am, Thursday 6 May 2021.

Interviews will be on Tuesday 18 May, and successful candidates will also be asked to attend a more informal meeting with staff and VCSE TLG members on Monday 17 May.

Hackney CVS positively celebrates diversity and welcomes applications from people from all backgrounds.

Director of Finance & Operations working with a charity in Central London. Managing Finance, IT and Marketing.

Your new company
A £3.5m income organisation with mix of income from donations, education, events and membership. This organisation is well known and respected amongst the community.

Your new role

The Director of Finance and Operations reports to the Executive Director and manages 5 direct reports. Responsibility includes Finance, IT, Membership, and Marketing. You will lead the finance function in order to provide timely and accurate information including statutory accounts, management accounts, business analysis, budgeting and forecasting, financial planning, cash and credit control management, fundraising, policies for restricted funds segregation, review and updating policies, and procedures.

• Ensure that the organisation complies with its statutory and regulatory obligations
• Ensure effective use of resources to drive cost management, support financial performance, deliver agreed operating plan and maintain financial strength to ensure a viable and sustainable business model
• Support the development of a rolling 3-5 year strategic and annual operating plan.

There will be a number of projects to manage in the first year including managing the new database and managing the cash position of the organisation.

What you'll need to succeed

• You will be a qualified Accountant
• Experience of managing areas outside of finance, particularly IT
• You will have strong leadership and managerial skills
• Previous experience of working with a charity is desirable but not essential - personality is key to this role

What you'll get in return
This organisation offers a competitive package of benefits including part working from home options for the long term. There is also the opportunity for progression in the longer term for an ambitious individual.

What you need to do now
Please apply now to be considered!

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Director of Finance & Operations

Permanent Position

£52,000 - £55,000

Flexible Working (1 day per week in the office)

Excellent benefits

A Globally Renowned membership organisation based in the home counties, is seeking a Director of Finance & Operations.

Stand alone role sitting within the SLT and reporting into the Chief Exec

Annual Income of Approx £1 Million.

• Managing all financial functions within the Society including expenses, financial accounting and management, and payroll, designing and implementing financial systems and processes which are appropriate for the organisation’s size, strategy and scale of ambition.

• Contributing as a member of the SLT to the development and delivery of a medium to long-term strategy for the Society in consultation with the trustees and wider membership.
• Leading the development and delivery of effective strategic and operational forecasting, planning, monitoring and reporting to enhance the decision-making process of the Society.

• As part of the SLT, contributing to the annual development of the business plan to support the delivery of the strategic plan.
• Overseeing the implementation of activities that support the delivery of the annual business plan.
• As part of the SLT, supporting the CEO in ensuring that the Society fulfils all its legal, statutory and regulatory responsibilities.

The client is seeking a candidate who is either an experienced Head of Finance looking to take the next step or an existing Director of Finance.

You must be ACA, ACCA, CIMA Qualified.

Experience of a senior finance position within the Charity Sector is not essential, however useful.

Jews for Jesus are a global organisation sharing the Good News of Yeshua (Jesus) with our Jewish people all over the world. We are looking to recruit a new Operations Manager to help advance our important work in the United Kingdom. If you feel this could be you, please send us your CV today!

Key Qualities

• Excellent problem solving skills
• Great team player
• Passion for the Gospel
• Self-motivated to go above and beyond
• High attention to numerical details
• Ability to streamline processes

Desirable Skills

• Qualified Accountant
• Experience using Quickbooks
• Experience using CRM systems e.g. Blackbaud Raiser’s Edge
• Experience producing Financial Reports and Board Reports for a UK Charity
• Experience supervising payroll and preparing for audit
• Experience managing facilities e.g offices/shops/coffee shops
• Experience of inventory and stock management
• Experience overseeing HR, Health & Safety, IT systems
• Knowledge of UK Charity requirements and relevant legislation, especially GDPR
• Previous experience line managing staff, team building, recruiting and training volunteers

Benefits

• Salary according to experience and ability in the range of £40,000-£48,000
• Full-time, permanent position, subject to probation period
• 20 days holiday (rising to up to 25 days) with 8 days bank holiday
• 10% non-contributory pension after successful completion of probationary period

Additional Information

• Applicants should only apply if they have the right to work in the UK and valid documentation
• Please note, we are a Christian UK-registered charity and it is a genuine occupational requirement that you are a committed Christian and in full agreement with our statement of faith, which can be found on our Jews for Jesus website
• The position is currently home based but in the future you may be required to work from/oversee an office and/or shop in central London

About The Hilden Charitable Fund

The Hilden Charitable Fund is dedicated to funding community groups to work with asylum seekers and refugees, disadvantaged young people, penal affairs, homelessness and small projects in developing countries. The fund is committed to social justice and focusses its funding on grassroots organisations, which make a big difference at the community level.
As we begin the journey into a post-Covid and post-Brexit country the Fund approaches its 60th anniversary and there will undoubtedly be challenges and opportunities to be faced. So, we are now seeking a Director who will work closely with the Trustees to help shape and develop the Fund going forward.

A high impact, hands-on role, with scope for creativity and innovation!
The opportunities for the Director to make a real contribution are manifold, including:

• Working with the Board to develop strategies, plans and ways of working for the future, including supporting the trustees to set grant making policies.
• Managing the grant making process, including assessing applications for funding and presenting them to the trustees at quarterly meetings.
• Engaging with grassroots voluntary organisations in a period of major change.
• Building on our collaboration with the community and voluntary sector, other funders, and networks such as ACF and IVAR, enhancing Hilden’s profile and enabling its involvement in innovation.

About you

The Director could come from a range of relevant backgrounds and be someone who is ready to lead a small organisation for the first time, or who already has experience of being a Director. Whatever your background we should be delighted to hear from you, especially if you have a strong track record of:

• Voluntary sector experience at grassroots level and knowledge and understanding of grant making,
• Managing in a collaborative environment, and
• Relationship building and networking.

We value and respect all the differences that make us who we are, including: age, cultural background, disability and mental health, ethnicity and race, gender, gender identity and expression, sexual orientation, and social background.

Zero Hours Justice seeks a part-time Director to help take its campaign to the next level

If you are passionate about our cause, with the skill and experience to take us forward, please apply with your CV and cover letter addressed to James.

The renumeration proposed is negotiable and the number suggested here is a full-time equivalent.

Hillside Clubhouse is a dynamic resource for people with mental health problems that makes social inclusion and participation in everyday life a reality. Getting a paid job, having a social life and going to college are the norm for many of our members. Members work alongside staff to co-produce the daily business functions of the Clubhouse and we now seek a senior member of staff to develop opportunities further.  You will be responsible for all areas of day to operations and you will also be responsible for developing and building on existing services as well as seeking out new opportunities for business development.

Our diversity is our strength -  and we welcome applications from all sections of the community.  After initial covering letters and CV sifts successful candidates may be invited to make a  full application.

Job Description

JOB TITLE: Director of Clubhouse Operations

RESPONSIBLE TO: Executive Director

SALARY: £42602

HOURS: 35 per week

ACCOUNTABLE TO: The Board of Trustees

LOCATION: Hillside Clubhouse, Unit A, 30 North Road, London, N7 9GJ and any other locations as may be required

Role overview:

To oversee all operations and the development of the Clubhouse including all the activities that are available to support service users and the kiosk retail outlet and catering services.

Main responsibilities:

• Supporting the creation of, and implementing strategic plans for the service;
• Full responsibility for the Clubhouse, including employees, building management and all service users attending;
• People management of all within the clubhouse remit;
• Managing the maintenance of the premises;
• Responsible for all reporting in remit of the role;
• Maintaining quality systems;
• Project planning and implementation for new services and any changes;
• Ensuring that all clinical and renewal plans are in place;
• Responsibility for all risks within Clubhouse;
• Maintaining compliance with the General Data Protection Regulations (GDPR) under area of responsibility;
• Ensuring that the Clubhouse operates at all times in line with the organisation’s values, mission and strategic aims;
• Building and maintaining partnerships and links with external organisations to promote the service;
• Supporting the growth and development of the service by increasing income streams in place and developing new income;
• Promoting the service through in-house projects;
• Working closely with the Director of IPS and the Executive Director to build the overall Clubhouse service;
• Regularly review relevance of the Clubhouse, against requirements, regulation and those services offered by other charitable organisations.

Specific Duties:

Operations

• Recruiting, inducting, supervising, supporting, coaching and appraising the performance of  staff (including sessional staff)  and volunteers;
• Ensuring that  operational policies, procedures, plans and project designs are properly formulated and operated;
• Ensuring cost effectiveness and financial control, including ongoing financial performance monitoring, budgeting, costing and the control of income and expenditure where appropriate;
• Ensuring that services are appropriately and effectively marketed;
• Ensuring that proper systems are established and operated to deliver, monitor and evaluate the services;
• Ensuring that requirements set by multiple funders (including charitable, statutory and any other funders), regulators, partners and the Executive Director and Trustees are met;
• Being responsible for Health and Safety and other statutory duties;
• Ensuring that new services are developed and managed according to organisational requirements;
• Ensuring that services are in line with the organisation’s values, mission and strategic aims;
• Participating in the delivery of services where appropriate, including the design and provision of training;
• Development and implementation of cyclical maintenance plans for the building;
• Sound risk management and acting as organisational safeguarding lead;
• Specific responsibility for ensuring that risk assessments are in place, up to date and appropriately acted upon and communicated for all service users/potential service users to ensure safety of service users and staff at all times
• Being responsible for overseeing the ‘customer journey’ (i.e. from point of initial enquiry through registration, induction and engagement in the Clubhouse;
• Being responsible for day to day management and member issues relating to Clubhouse area of operation.
• Responsible for management and planning of IT systems and equipment

Corporate:

• Representing Hillside Clubhouse and its work to external audiences and stakeholders
• To deputise for the Executive Director when required e.g.

1. To cover the management responsibilities of the Chief Executive in his/her absence;
2. To make any necessary decisions to ensure the sound operation of the organisation in consultation with the Chair and/or other Trustees in the absence of the Executive Director.

Strategic:

• To contribute to the longer-term strategic direction of the organisation: e.g.

1. Drafting business plans for areas of operational and organisational responsibilities;
2. Generating and contributing to fundraising and income generation plans;
3. Supporting the Executive Director in the drafting of service specifications, tenders and funding applications and mobilising any implementation plans for new services;
4. Developing the Kiosk and external catering areas of the business to maximise market positioning, benefit and income generation.

General:

• Maintaining back office systems (including risk assessments) and contributing to the development of online services including social media, websites and other platforms;
• Attending, chairing and/or convening supervisions, organisational meetings, cross team working groups and external meetings as required;
• Preparing reports for the Board of Directors and Executive Director on all areas of responsibility and attending Board meetings to present them where required;
• Being accountable for all aspects of your work and the work of your supervisees;
• Covering for other members of staff where required;
• Out of hours working when necessary;
• Other duties as reasonably required by the Executive Director/Trustees;
• Working in close co-operation with the Executive Director and Director of IPS and acting as a member of the senior management team.

The postholder will be accountable to the Executive Director or the Chair in his/her absence.  Corporate and strategic duties will be carried out in conjunction with the Executive Director or as delegated by him/her. The postholder will also be expected to supervise new staff where new services are developed.

There are likely to be some overlaps/sharing of work areas between the posts of IPS Director and Director of Clubhouse Operations and it is expected that both post holders work closely together and co-operate to devise solutions jointly where appropriate.

Person specification

Essential

• Experienced in and passionate about mental health services;
• Experience in managing a similar service or in a similar role;
• Knowledge and thorough understanding of mainstream and national initiatives to support people with mental health problems;
• Forward thinking and up-to-date with current practices in mental health;
• Confident, calm and with a hands-on approach;
• Excellent attention to detail;
• Excellent communication skills (written and verbal);
• Commitment to equal opportunities;
• Excellent knowledge of Excel and databases (including Microsoft Access) including reporting functions and database structures and development;
• Ability to write highly accurate reports with attention to detail on written work and figures;
• Expertise and understanding of mental health models;
• Knowledge of health and safety legislation (including food hygiene);
• Facilities management experience including the ability to deliver robust cyclical and renewal plans (building maintenance, renewal and expiry of agreements, leases, certifications, regulatory requirements including those related to the building itself); 
• Ability to see complex projects through from implementation phase to completion including the use of project planning tools including Gantt charts;
• Experience and understanding of implementation phases and mobilisation of complex services;
• Business development skills (ideally in catering or retail);
• Experience of working with people with mental health problems and/or other disabilities including risk management and safeguarding;
• Experience of managing teams and task allocation;
• Ability to work with people who may present challenging behaviours and ability to respond to crises including the ability to calm situations and deal with conflict;
• Ability to develop policy and procedure in an organisational context;
• Ability to generate and use methods for collecting data for diverse purposes (e.g. needs analysis, monitoring, research, fundraising);
• Ability to set up and use management information systems to control the quality and quantity of service delivery;
• Sound knowledge of IT systems and planning infrastructure
• Ability to effectively plan and prioritise your own and others’ work;
• Ability to see tasks through to completion with minimal supervision.

Desirable

• Experience of implementation of quality systems (D)
• Experience of liaising with and reporting directly to commissioners (D)

We are committed to equality of opportunity and diversity in the workplace; all managers and staff are responsible for ensuring that this is delivered in practice.  We will not tolerate any forms of bullying or harassment in the workplace. Everyone has a personal responsibility to seek to improve their own and colleagues working lives to create a healthy and productive working environment 

SUMMARY

Made In Hackney opened its doors in 2012 as the UK’s first fully vegan community cookery school.  We became an independent charity in 2018 and collaborate with communities to showcase and develop skills, knowledge and inspiration to grow, cook and eat more plants.

In March 2020 we paused our usual programme to launch a Covid19 response of online classes, telephone support for those not online, and an emergency direct to door community meal service. At the peak of the crisis we provided 500 meals a day across Hackney direct to households who needed support. Today we continue to provide meals and hope to be able to do so for as long as there is need. We aim to incorporate training and jobs for local young people into the community meal service.

We are seeking a highly motivated and strategically minded individual to become our next Operations Manager. You will have experience of working in a senior role in the areas of operations, hr and governance. You will help the charity comply with health and safety requirements, safeguarding best practice and data protection and lead in developing organisational policies.

You will have a passion and flair for improving operational processes and efficiency, administering CRMs, and monitoring and evaluation to ensure we operate in the most effective way. You will not shy away from problem solving operational challenges and thrive in supporting the core team to ensure the smooth running and ongoing development of the organisation. We appreciate you may not have all the experience outlined in each category below but if you excel in a few key areas please still apply.

The experience of working for Made in Hackney is varied, unique and rewarding. There is plenty of room for the successful candidate to be creative and bring new ideas for developing  services.

Operations Manager Spec

• Hours:             4 days/week
• Contract: 12 months (with intention to extend dependent on funding)
• Location: Partly home based and partly at the new MIH venue 'Liberty Hall', Clapton Commons, E5
• Salary: £24,000/annum pro rata 4 days/week (FTE £30,000/annum)
• Holiday20 days (plus bank holidays – see below for more details)

Responsibilities include:

HR & Training

• Overseeing staff recruitment procedures, including supporting application, interview and induction procedures with a focus on being a fully inclusive employer;
• Issuing and renewing staff contracts;
• Keeping abreast of latest guidance in employment law and HR legislation;
• Overseeing training requirements, bookings and purchase of licences, and supporting core team to keep an oversight of when training is required  eg. Food Safety in Catering, Emergency First Aid, Safeguarding, Gender, Diversity and Inclusion, Anti-Racism;
• Reviewing, updating and creating risk assessments and organisational policies on a regular basis to incorporate latest government guidance and legislation (eg. Health & Safety, Safeguarding) and ensuring they’re reviewed by the Board on a regular basis;
• Ensuring staff DBS checks are updated and supporting core team to keep an overview of outstanding checks needed in their project teams;
• Safeguarding Lead – conducting regular reviews of child & young persons and adult safeguarding policy and procedures, overseeing staff and volunteer safeguarding training and completing regular refresher training to comply with best practice;
• Data Protection Lead - ensuring Data Protection Policy is updated and adhered to by everyone in the organisation, regularly updating and responding to any data breaches;
• Overseeing organisational structure reviews and ensuring a system is in place for staff to receive regular and motivational feedback, and feel supported and able to perform their role;
• Leading on implementing staff wellbeing initiatives eg. socials, team building days etc;
• Coordinate regular team meetings and arrange meeting venues where necessary, to ensure effective communication and mutual support.

Salesforce Admin

To be the main point of contact for training needs and technical support to the core team of 9 staff, and to develop the salesforce platform (Non Profit Success Pack) to improve organisational efficiency, relationship management and income generation. Intensive training will be provided to support this role.

• Act as the system administrator for a team of 9 users
• Manage admin functions including assigning new users, creating reports and dashboards, surveys, application forms, system health checks etc
• Onboarding and training new users;
• Creating training resources, and grow level of expertise among the core team;
• Implement custom features when new work streams/programmes get set up and as organisational needs grow;
• Oversee support contract with Economic Change (salesforce technical support and training provider).

 Governance

 Lead support to Board of Trustees for housekeeping issues such as assisting Chair with trustee meeting agendas, setting meeting dates and reminders, reviewing minutes, keeping Charity Commission website updated, and assisting with trustee recruitment, induction and training, and board reviews etc;

Venue Management

MIH has a part time Venue Manager who is responsible for the general upkeep and maintenance of the ‘Liberty Hall’ kitchen venue. The Operations Manager will oversee them and support on key areas of venue management in the following ways:

• Manage relationship with venue partner ‘Clapton Commons’ to ensure key services of venue are running smoothly, (eg. internet, energy provider, refuse collection) and represent MIH in oversight committee meetings as necessary;
• Ensure venue and office equipment is safe to use and repaired/replaced/PAT tested in a timely manner;
• Ensure venue meets latest Covid Health & Safety requirements, Fire Safety Standards and is fully accessible;
• Support acquisition of new kitchen equipment when required, such as ovens, hobs etc either from a donated source or purchased from a supplier;

 Monitoring and Evaluation

• Creating online surveys for each newly funded programme according to their unique reporting requirements;
• Creating welfare surveys for the community meal service;
• App Integration – using apps such as Mailchimp 123 Form Builder (a survey software) and integrating with salesforce;
• Creating reports and dashboards in salesforce to present programme outcomes for funder and trustee reports and the MIH Annual Report.

Finance

• Organise quarterly budget meetings between core delivery team and Finance Director to go through budget and expenditure;
• Ensure finance team understands the requirements and deadlines of board meetings and provide reminders to them for preparing the required financial reporting.

PERSON SPECIFICATION

• Experience in a similar Operations role;
• Experience in HR Policies and Procedures;
• Confident and tech savvy in using and training others in a CRM system;
• Confident with numbers, data and financial planning;
• Experience of managing multiple and simultaneous programme areas;
• Ability to take initiative, problem solve, and think creatively;
• Experience in delivering training (either one to one and/or in a group);
• Capacity to motivate others;
• Strong communication and interpersonal skills and the ability to deal with, and have empathy for, a diverse range of people;
• Enthusiasm, energy and a positive attitude;

BENEFITS

• Flexible working arrangement with allowance for working from home
• Training provided in Salesforce CRM, Safeguarding Adults at Risk and Children, Emergency First Aid, Food Safety etc
• Employers Assisted Programme (EAP) which includes counselling and physio
• Staff Wellbeing and Social activities throughout the year
• A discretionary summer holiday allowance that is additonal to the annual leave allowance – See MIH Annual Leave Policy for full details
• Pension Scheme
• Staff discount of 15% in Food For All Shop

Equal Opportunity

We have a strong commitment to promote diversity, equality and equal opportunities. We welcome applications from underrepresented groups, whether these be of ethnicity, gender, identity, religion, physical ability, sexual orientation or other.

Deadline:  5pm Monday 17th May 2021

Interviews: Monday 24th May 2021

Post commences: As soon as possible after appointment. (Latest by 1st July 2021)

We are currently working with a leading private international university based in London to recruit a Head of Operations. This is a permanent role paying circa £60-65k with excellent benefits package. This role offers scope for progression and development for the successful applicant.

As the Head of Operations you will report to the Dean and be part of the Senior Management Team. You will take responsibility for strategic planning, budgeting and financial management, risk management, legal and compliance functions, working collaboratively with colleagues within the university offices at different locations as well as with related network institutions in London. You will also take responsibility for Company Secretary functions, will report to the Board on company matters and ensure timely completion of statutory reporting requirements.

To be successful in the role you will ideally have a Masters level qualification in Finance, business administration or a related field. Financial management experience within UK higher education and familiarity with charity requirements and operations is essential. You will have an ability to think strategically about issues related to institutional development and governance.

Oasis Charitable Trust is a ground-breaking group of charities that have been pioneering models of sustainable and holistic education and community development over the last 35 years.  We are now seeking a dynamic and transformational leader as the Director of Learning and Enrichment for Oasis Restore – the UK’s first secure school. This is a career-defining opportunity to lead the development and delivery of our bespoke integrated care and education for young people in custody.

Oasis Restore will offer a reparative opportunity to children and young people, who have become criminally involved, often as a result of high levels of trauma, vulnerability and threat. Our vision for Oasis Restore is focused on restoration, rather than retribution, on creating a safe environment with a holistic approach to life where every child is given opportunities equal to those offered their peers; ones that enable young people to make different choices and lead positive, productive lives.

We are looking for an organisational leader with the ability to lead and develop an education offer that is highly differentiated and innovative to achieve our shared vision. You will be values-led and have sustained, relevant leadership experience of working with children who are neurodiverse and those with Social, Emotional and Mental Health difficulties, challenging behaviour and experience barriers to learning.

For further information about the role, including details about how to apply, please visit the Oasis UK charity website or download the documents from this page. We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups.

Applications should be received by noon on Friday 30th April 2021.

Leadership interviews will take place on the 6th and 7th May via Teams.

Assessment and final panel interviews will take place on the 12th and 14th May and are being held at South Quay College, East London.

Job title: Director of Learning and Enrichment

Job reference: OR-DLE

Closing date: Friday 30th April 2021

Contract:  Full-time, Permanent

Salary:  £67,364 - £74,295 (L20 - L24)

We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate employment checks, including enhanced DBS checks. This post is covered by Part 7 of the Immigration Act (2016) and should have the ability to speak fluent English for this role.