Operation jobs

We're looking for someone a lttle bit special who believes in the deep potential of children who are not thriving elsewhere in life. We’re looking for experience, passion, energy and the drive to go the extra mile on these young people’s behalf.

The position is an exciting dual role:

1. Volunteering & People Manager (80% of workload)

You'll become a key cog at the heart ofFree to Be's management team, taking lead responsibility for volunteer and staff recruitment and retention, holding and delivering our volunteering strategy, launching a new training infrastructure through 2026-27, and heading up 'all things volunteering'. With one direct report, you'll aim to grow volunteer numbers year on year, ensure volunteers are well matched, and well supported, onto our residential projects, and lead on quality assurance, including volunteering standards concerns/grievances.  Alongside our Services, Operations and Fundraising Managers, you'll be a core management team member holding shared responsibility for the day to day running of an impactful and growing children's mental health and adventure charity and will work closely with our inspiring and supportive CEO to set longer-term key strategic goals underpinning Free to Be's future development.

2. Residential Project Lead Coordinator (20% of role)

Our residentials are fun, immersive, tiring (in all the right ways), impactful and inspiring. A core aspect of all Free to Be Kids staff's roles is leading circa 8-10 of our residential projects across each year - working on the ground with the children, leading the volunteers & staff team on project, and helping make the projects special, safe, and transformative for vulnerable young people, many of whom have damaged confidence, low self-worth, or other social-emotional needs. 

Attendance at approximately 8-10 five-six night residential projects per year outside London is a core component of this role. As a manager, you'd likely attend 8-10 residentials in year 1 to build familiarity with both the projects and our volunteer base, with this dropping to c.8 per year thereafter.

On offer to the right candidate:

Salary: Circa £38,000 - £40,000, dependent on experience.

Hours: Fulltime: 37.5 hours per week. Essential attendance on at c.8-10 residential projects a year.

Leave: 25 days per year, plus bank holidays and up to 13 additional pre-set discretionary reward days in September and during the Christmas period. A substantial perk of the role is potential to take up to 4 consecutive weeks off to travel each September.

Other benefits: 4% employer pension contribution paid on full base salary, rising by 1% per year of service, up to a maximum of 7%; hybrid working; office with great transport links; flexible working (outside core hours); employee reward scheme; tight-knit, fun, vibrant, cohesive staff team with great morale.

Based: Hybrid – our small office in Waterloo, London. Hybrid working is well established with the majority of the team splitting time around 50:50 between the office and home.

To start: Early January 2026. 

Who we’re looking for:

Our next Volunteering Manager hero. You'll be fun, flexible, energised, experienced in work with young people with addtional needs, and looking to join an organisation you can believe in and who in return will believe and invest in you.

Kind, empathetic, resilient and efficient, you’ll have a real affinity for supporting others - whether volunteers, more junior staff, or children themselves. We're looking for someone who loves working with young people, as you'll be role modelling that commitment and energy to our volunteers and playing a leading role in holding our already thriving team culture. Volunteer Management or HR experience is a bonus, and capacity and personality to quickly pick that up is a must, but ultimately we're looking for the right organisational fit - someone who believes in what we do and wants to step up to join a management team working hard to deliver it. 

You’ll have the flexibility to work away from home on (up to) 10 five to six day residential projects per year. Ideally, you’ll also have experience of leading projects for children – whether residential or non-residential - for example as a teacher, or running groups in other settings. Experience of working on or leading residentials projects themselves is not required but may be an advantage.

We are a small, vibrant, 'can do', friendly staff team of 10, supported by a committed volunteer base of around 300.

We are particularly keen to encourage applications from those who can help us represent the lived experiences of our children through their own lived experience or background.

To apply:

See full Job Description & Person Specification on our website.

Send a copy of your CV or up to date LinkedIn profile, as well as a covering letter and introductory short video, by the closing date of 10pm, Wednesday 26th November 2025.

Covering letters should be very approximately 1 to 1.5 sides A4 and address the question of: ‘Why this role, why now’, as well as ‘what strengths, experience and skills you would bring into the role’.We also ask for a short (1-3 minutes) informal video introducing yourself and touching on the person specification. We have found this helps bring the strongest applications to life, and filters out AI driven applications.

Selection Process and Timeline:

Selection will be via two stage interview. As there is only a short turnaround from application closure on 26th November to 1st stage interviews 1st-2nd December, we will assess applications and offer interview slots throughout the window. However, you will not be disadvantaged if you need to wait till the closing date to submit.

1st stage interviews: Mon 1st - Tues 2nd December (virtual)

2nd stage final interviews: Mon 8th - Tues 9th December (in-person preferred, London Waterloo)

Please hold interview dates as alternate dates are unlikely to be available.

​The role requires an Enhanced DBS check and existing right to work in the UK.

If you have any questions about the role, contact us via our website and we’d be happy to arrange an informal chat. We look forward to hearing from you!

Are you an experienced project officer with a passion for delivering outstanding donor care and gift stewardship? Do you enjoy developing effective systems and managing projects? Join our dynamic Donor Relations team in Development and Alumni Engagement (DAE) at the University of Oxford and help support world-class research, education, and operations in a globally respected institution.

About Us

Spanning the historic streets of the "city of dreaming spires," the University of Oxford has been ranked the world’s leading university for nine consecutive years. A place where centuries of tradition meet world-changing innovation, we offer you the chance to shape the future while working in an inspiring environment that promotes excellence. Here, you’ll contribute to ground-breaking research that tackles global challenges - from advancing sustainability to pioneering healthcare solutions - and join a diverse, inclusive community that champions your wellbeing, development, and aspirations. Apply now to become part of our extraordinary legacy.

An exciting opportunity has arisen for a permanent Donor Relations Officer (Project Officer) to join the Donor Relations team within the University of Oxford’s Development and Alumni Engagement office (DAE). DAE’s mission is to help secure philanthropic support for the University and build an engaged, informed and active alumni community. Philanthropy plays a critical role in enabling Oxford to maintain and build on its status as a world-class centre of learning.

What We Offer 

Working at the University of Oxford offers several exclusive benefits, such as: 

· 38 days of annual leave (inclusive of public holidays) to support your wellbeing, with the option to purchase up to 10 extra days and additional leave after long service. 

· One of the most generous family leave schemes in UK higher education, offering up to 26 weeks of full-pay maternity and adoption leave, plus 12 weeks of full-pay paternity/partner leave. 

· A commitment to hybrid and flexible working to suit your lifestyle. 

· An excellent contributory pension scheme. 

· Affordable and sustainable commuting options, including a cycle loan scheme, discounted bus travel, and season ticket loans. 

· Access to a vibrant community through our social, cultural, and sports clubs. 

About the Role

The Donor Relations Officer is a pivotal position within the Donor Relations team. It works across the entire development function to ensure the strategic planning, organisation, and implementation of integral donor recognition, thanking, and stewardship projects. It also supports some Development and Alumni Engagement events.

The post holder will regularly liaise with donors, prospects, alumni, and senior members of the University community.

The Donor Relations Officer is a responsible and rewarding position in an exciting and fast-paced environment that will suit an experienced project officer. The role provides opportunities to influence the future direction of the University’s donor stewardship programme and to drive the creation of new initiatives that enable donors to deepen their engagement with Oxford.

About You

· You are a self-motivated individual with outstanding attention to detail and excellent administrative, systems and project management skills.

· You have a proven ability to deliver large and complex projects to an excellent standard.

· You have exceptional communication skills.

· You have a high level of IT proficiency, including database management, data manipulation, and the use of Microsoft Office.

· You are a supportive team player who enjoys forming positive working relationships with internal and external stakeholders. 

Application Process
To apply, please upload:

· A covering letter/supporting statement

· Your CV

· The details of two referees

Previous applicants need not apply.

The closing date for applications is 12 noon on 28 October 2025

Interviews will take place 7 November 2025 and will be held face-to-face.

Location: Home based however this is a national role and will require travel to all EF sites

Hours: 37.5 hours per week

Salary: £76,000 per annum

About us

Emerging Futures works nationally with people affected by addiction, encouraging them to make positive changes to their lives.

We believe that no one should suffer the stigma associated with addiction, and that everyone seeking support should feel valued and respected.

We provide homes for people to connect with others and make the necessary changes to move towards independent, healthy living. Our behaviour change services provide a confidential space to share experiences, and offer practical support to those who want to change. The Emerging Futures accredited coach training develops the skills of our volunteers, motivating people to give back and reconnect with their community.

About the role

This is a pivotal leadership role, supporting the Chief Executive and Board with organisational development, risk oversight, and the consistent delivery of high-quality, person-centred services.

This executive leadership role shapes the strategic direction of Emerging Futures, overseeing HR, Quality, Safeguarding, and Performance functions. It drives organisational strategy across people, culture, innovation, and service delivery, ensuring alignment with the charity’s values and sector trends in substance misuse and homelessness.

Key responsibilities include leading HR strategy—covering recruitment, workforce development, staff wellbeing, inclusion, and compliance—and overseeing quality assurance, clinical governance, and safeguarding to ensure robust risk management and continuous improvement.

The role also leads the development of outcome measurement frameworks, promotes data-driven decision-making, and collaborates with operational leaders to support service innovation and performance. Externally, it represents the organisation in strategic forums and partnerships, while internally fostering integration and supporting cross-functional initiatives.

This role is home based, however as you are leading remote teams across the country, very regular travel to EF sites/offices will be required.

About you

You will have proven senior leadership experience in HR (ideally at Head of HR or Director level) in the voluntary, housing, health, or social care sector. You should also have:

• Level 7 CIPD Advanced Diploma in Strategic People Management or equivalent, plus relevant experience
• Strategic understanding of workforce, service delivery, and governance issues in substance use, homelessness, or complex needs sectors
• Demonstrated success in embedding quality and assurance frameworks across complex, dispersed services.
• Strong knowledge of safeguarding, regulatory compliance, risk management, and performance improvement frameworks.
• Track record of driving organisational culture change and operational excellence.
• Excellent interpersonal, influencing, and stakeholder engagement skills, including Board-level reporting.

Key Dates

Application deadline: 10 November 2025

Anticipated interview dates are to be confirmed

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

About HOST 

HOST is a not-for-profit social enterprise dedicated to unlocking the power of people and communities to drive meaningful change. We believe that real transformation happens from the ground up — and that grassroots activists and movements are key to tackling today’s most urgent environmental and social challenges. 

And we know that our partners face barriers. That they don’t always have access to the right resources, networks, or operational solutions. That’s where we come in. HOST provides the infrastructure, strategic development expertise, and tailored support they need to thrive. 

We exist to make their lives easier, taking care of essential back-office responsibilities — financial, legal, and administrative — so they can get on with the difficult challenges. And we offer strategic guidance to help them build momentum, strengthen their impact, and sustain their work for the long term. 

In the face of an ever-changing world of systemic challenges, we strive to create meaningful connections and support shared progress — so our work is rooted in collaboration, inclusivity, and trust. Together, we enable the people and projects driving change to navigate complexities, overcome barriers, and make a lasting impact for a more just and equitable future. 

Since 2020, we’ve supported over 350 changemakers in more than 90 countries. Because we believe in doing the right thing, acting with urgency, and working alongside change-makers to create a better world. 

About the Role

As Community Support Lead: Development & Onboarding, you will lead the design, delivery, and continuous improvement of the Hosted Partner (HP) journey — from first contact to successful onboarding and integration into HOST’s global community. 

You’ll ensure that new partners are welcomed with clarity, confidence, and care, and that HOST’s systems, materials, and communications evolve to meet their changing needs. Working closely with the Partnerships and Delivery teams, you’ll turn insights from partners into practical improvements, ensuring that every process reflects HOST’s empowering, expert, and empathetic values. 

This is a role for someone who loves creating systems that work for people — combining process design, service delivery, and human connection to help change-makers get started and grow. 

Core Responsibilities

1. Hosted Partner Onboarding and Development 

• Lead the full onboarding process for new Hosted Partners (HPs), ensuring smooth, compliant, and welcoming transitions into HOST’s systems. 

• Conduct Welcome, Onboarding, and Set-up calls with HPs to explain key services, tools, and responsibilities. 

• Ensure all onboarding documentation, contracts, and systems are completed accurately. 

• Collaborate with the Finance and Legal teams to ensure hosted partners meet compliance requirements before activation. 

• Track onboarding milestones and ensure timely transitions from application to full hosting. 

2. Hosted Partner Journey Development 

• Lead the design, development, and improvement of the Hosted Partner Journey materials and forms — from initial enquiry through onboarding, active hosting, and renewal. 

• Map and refine partner touchpoints, ensuring clarity, consistency, and accessibility across services. 

• Work with the Communications Team to ensure all HP-facing materials and guides reflect HOST’s tone and values. 

• Collaborate with the Product Manager (HOSTHub Lead) to digitise, automate, and improve onboarding workflows. 

3. Partner Communication and Engagement 

• Maintain consistent, high-quality communication with partners throughout the onboarding and early development process. 

• Ensure partners have access to the right guidance, templates, and training resources. 

• Gather feedback from new HPs to identify trends, challenges, and opportunities for service improvement. 

• Contribute to the Project Hosting Bulletin and updates for new HPs. 

4. Documentation, SOPs, and Training 

• Develop and maintain clear Standard Operating Procedures (SOPs) for onboarding and HP journey management. 

• Support internal training for Community Support Leads and relevant teams on new onboarding tools, systems, and processes. 

• Contribute to knowledge-sharing sessions and capacity building within the Partnerships Circle. 

5. Risk Identification and Escalation 

• Conduct initial screening and due diligence checks for new Hosted Partners, identifying potential operational, reputational, or compliance risks. 

• Escalate risk concerns to the Community Support Manager or relevant leads for review and mitigation 

• Maintain accurate documentation of risk assessments and onboarding decisions. 

6. Collaboration and Service Improvement 

• Work with the Training Lead to integrate onboarding insights into HealthChecks and workshops for new HPs. 

• Collaborate with the Finance, Legal, and Tech teams to align onboarding workflows and systems. 

• Support cross-team projects to improve the efficiency and consistency of the Hosted Partner experience. 

7. Growth and Learning Areas (Development Focus) 

• Develop leadership in onboarding design and service improvement. 

• Contribute to testing and adoption of HOSTHub features that enhance the HP journey. 

• Support the Partnerships Circle in developing standardised partner support materials. 

Required Experience 

• 3 years experience in customer services, account management or partner management — ideally within a not-for-profit, social enterprise, or global NGO environment. 

• Proven experience designing and delivering onboarding, training, or service delivery processes for clients or partners. 

• Strong background in relationship management, with the ability to build trust and communicate clearly with partners from diverse cultural and professional contexts. 

• 2+ years’ experience using and maintaining digital systems (project management and CRM platforms such as ClickUp and Zendesk) to manage workflows or client data. 

• Excellent written and verbal communication skills, with the ability to present complex information clearly and empathetically. 

• Demonstrated ability to improve or document processes — developing SOPs, templates, or resources that strengthen service quality and consistency. 

• Experience coordinating across teams (Finance, Legal, Tech, or Communications) to deliver high-quality partner or client experiences. 

• Strong organisational skills and attention to detail, with the ability to manage multiple onboarding cycles simultaneously. 

• Experience handling compliance checks, screening, or due diligence processes is highly desirable. 

• Comfortable working in a remote-first, international team, with strong self-management, accountability, and collaboration skills. 

At HOST, we believe change starts with people who care.

If you’re passionate about building systems that help others thrive — and want to play a key role in supporting change-makers around the world — we’d love to hear from you.

Location: Reading, Hybrid 
Hours: 37 per week 
Salary: £27,792
Contract Type: Permanent
Campaign Closes: 13th November 2025

First Stage Interviews: 26th November 2025

Second Stage Interviews: TBC

Are you passionate about making a real difference in the lives of children with critical illnesses? Do you thrive in a fast-paced environment where empathy, precision, and people skills come together? Join Make-A-Wish UK as a Wish Referral Officer and be the guiding light at the start of every wish journey. You will be the warm, reassuring voice that helps families navigate the first steps of their magical experience, all while managing vital relationships and keeping everything running smoothly behind the scenes.

Core Purpose
The Wish Referral Officer is responsible for processing new referrals and stewarding the wish child and their application through the initial stages of their wish journey, whilst providing excellent stakeholder management. A Wish Referral Officer is responsible for facilitating and managing a large network of relationships such as the wish child and their family, medical professionals, charities, volunteers and referral partners. As each wish is unique, accurate record keeping, data privacy and safeguarding are essential for every wish and experience. This role requires the ability to work at a high pace while maintaining strong attention to detail, with data management and accuracy forming core aspects of day-to-day responsibilities.

Essential Criteria
To be successful in this role you will need:

• Experience in an administrative role 
• Experience of handling large volumes of data accurately, within a fast-paced environment
• Experience in customer service role with set targets and data management 
• Demonstrate the ability to be flexible and change priorities within short time frames 
• Excellent organisational and prioritising skills to support an ever-changing workload 
• To be able to confidently communicate through all communication methods to multiple stakeholders
• Exceptional attention to detail 
• Calm and professional, especially when dealing with emotional situations 
• Excellent IT and administration skills including experience in processing/inputting data and MS Office 
• Ability to work on own initiative without supervision 
• A personal commitment to and understanding of equal opportunities 
• Experience in using CRM systems 

Personal Qualities

• Maintain a professional, caring, friendly and helpful manner always whilst dealing with wish children, their families, volunteers, suppliers as well as other stakeholders 
• Strong empathy with wish families understanding that each child is an individual and may have needs 
• The ability to be able to build strong relationships
• Maintain high levels of attention to detail 
• Ability to remain calm under pressure 
• Punctual and reliable 
• Friendly, courteous and professional 
• Be motivated to always support the charity and its objectives

Key Responsibilities:
Referral Enablement

• Process new referrals submitted by Community Referral Partners, health and social care professionals, ensuring accurate data entry, and excellent stakeholder management both through both written and verbal communication.
• Proactively manage a dynamic caseload of 150–200 wishes at any given time, ensuring each wish application progresses efficiently through the various stages of the wish journey in alignment with established referral targets and service timelines. This includes monitoring progress, identifying and resolving potential delays, maintaining accurate records, and self-allocating new referrals in line with organisational priorities
• Take ownership of the weekly coordination and distribution of wish referral materials, ensuring all communications and resources are prepared, reviewed, and delivered accurately and on time to key stakeholders—including Community Referral Partners, wish families, and internal teams—to support a seamless and consistent referral process.
• Monitor and maintain the accuracy and integrity of data across internal systems to ensure full compliance with service level agreements (SLAs), data protection regulations, and organisational protocols. This includes conducting regular data audits, identifying and correcting discrepancies, and working collaboratively with internal teams to uphold high standards of data quality, which are essential for effective decision-making, reporting, and service delivery.
• Collaborate with the Wish Discovery Coordinator to facilitate the effective involvement of Make-A-Wish UK volunteers, ensuring families receive the support they need throughout the wish experience. This includes coordinating volunteer assignments, arranging interpreter services where required, and promoting a seamless, inclusive, and supportive journey for every wish family.
• Ensure all referral processes, service level agreements (SLAs), and Make-A-Wish UK eligibility criteria are consistently followed, maintaining full compliance with organisational policies and procedures. This includes accurately assessing referral information against eligibility requirements, escalating any concerns, queries, or ambiguities to the appropriate team or line manager for review, and ensuring all decisions are documented and communicated clearly. Additionally, maintain strong communication with stakeholders to ensure clarity around eligibility decisions and support a fair, transparent referral process.
• Ensure the principles of Equality, Diversity and Inclusion are always reflected within the wish process.
• Support the Wish Referral Team Manager and Wish Referral Lead and Make-A-Wish UK in achieving our goal to reach every eligible child within the UK.

Stakeholder Communication

• Act as the first point of contact for all Wish Granting (WG)–related queries and enquiries, responding promptly and professionally via email, phone, WhatsApp, and post. Ensure that all stakeholders—including wish families, volunteers, and referral partners—receive a high-quality, compassionate, and consistent customer service experience
• Ensure accurate communications with referral partners, wish children and their families/guardians, employees, and volunteers in relation to wish applications.  
• Ensure that our service level agreements are met, and stakeholder expectations are sensitively and professionally managed in line with our policies.
• Liaise with other charity partners to assess whether referred wish children meet Make-A-Wish UK’s eligibility criteria. Where referrals do not meet the criteria, collaborate with the Wish Referral Partner Manager to ensure that referrers receive clear, constructive feedback and gain a full understanding of Make-A-Wish UK’s eligibility requirements, supporting transparent and informed referral practices.

Systems and Processes:

• Collaborate with the Wish Referral Team Manager to identify and implement improvements to the wish journey experience, ensuring it is seamless, inclusive, and positive for all stakeholders. Contribute feedback, insights, and suggestions to enhance processes, communication, and overall service delivery in line with organisational goal
• Maintain accurate and up-to-date records within our CRM system (Salesforce), ensuring data integrity and consistency, at all times.
• Follow internal processes to ensure wish children and their families move through the wish journey smoothly, and always in line with our service level agreements.
• Actively participate and engage in project work, providing constructive insights and ideas to enhance the wish journey for every wish child.

Safeguarding and Data Governance:

• Ensure all wish records and related data are stored and maintained on Make-A-Wish Information Systems and that all data is managed within set policies and procedures (such as data privacy, liability, consent forms, marketing permissions etc.)
• Facilitate a culture of safeguarding awareness. Identify, report and escalate any issues or concerns in line with organisational processes and procedures.
• Raise safeguarding concerns and complete relevant internal procedure

At the British Heart Foundation (BHF), we believe survival from cardiac arrest shouldn’t depend on your postcode. That’s why our Community Resuscitation work focuses on delivering two impactful programmes—CPR training and community defibrillator funding—to reach people wherever they live.

As our Community Resuscitation Programme Officer, you’ll play a key role in supporting the delivery of these lifesaving programmes. You’ll help ensure our processes run smoothly, applications are managed efficiently, and our customers receive the best possible experience. From handling funding applications and responding to enquiries, to working with suppliers and internal teams, you’ll help place defibrillators in areas of greatest need and support the rollout of digital CPR training.

You’ll act as a key point of contact for stakeholders, gathering insights to improve our services and representing the programme in cross-organisational meetings. This is a fantastic opportunity to make a real impact and support BHF’s mission to improve survival rates from out-of-hospital cardiac arrests.

About you

You’ll be a proactive and organised individual with a positive, can-do attitude and a passion for delivering excellent service. You’ll thrive in a busy environment and enjoy working collaboratively to support impactful programmes.

We’re looking for someone who has:

• Experience in administration and customer service, with confidence handling a wide range of enquiries
• Strong organisational skills and the ability to manage your own workload and meet deadlines
• Proficiency in Microsoft Office and a good understanding of finance processes such as purchase orders and invoices
• Excellent communication skills, both written and verbal
• A customer-focused approach, with the ability to interpret and respond to different needs
• Experience working across diverse programmes and with a range of stakeholders
• A willingness to learn new skills and build knowledge of Community Resuscitation and wider BHF activity
• The ability to build strong working relationships and collaborate effectively across teams

Working arrangements

This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London (NW1 7AW) Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

About us

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Benefits

To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.

Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.

Interview process

 The interview process may take place in-person or virtually via MS Teams.

How to apply

It’s quick and easy to apply for a role at the BHF. Just click through to our careers site. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.

As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.

Should you need any adjustments to the recruitment process, at either application or interview, please contact us.

Our recruitment process requires successful candidates to consent to a Basic DBS check and any offer of employment will be subject to a satisfactory check being completed.

Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.

Youth Development at Mission 44

As a youth-focused foundation, young people are central to our work. We view young people as active collaborators in creating an inclusive future. Our commitment is to share power, to ensure they have meaningful influence over the decisions that affect their lives, their communities, and the systems around them. Mission 44’s Youth Empowerment Strategy aims to ensure young people are embedded across all aspects of our impact work (including grantmaking, convening and campaigning), as well as helping us to shape our strategy, evaluate our impact, raise funds and awareness amongst key stakeholders.

In this newly established role of Youth Participation Officer, you’ll play a pivotal role in supporting and coordinating participation activities across the organisation, ensuring that young people are meaningfully involved, well-supported, and able to shape decisions and influence our work. Alongside this, you will support the team in launching and delivering an innovative programme created in partnership with our Youth Advisory Board.

We’re looking for someone who is passionate about youth empowerment, someone who is highly organised, and skilled at building trusted relationships. You will be a proactive problem-solver, able to balance multiple priorities while ensuring young people feel supported and heard. If you’re motivated by creating opportunities for young people to drive change, we’d love you to join our team and help us strengthen the impact we make together.  Please note: this role involves some evening and weekend work. 

Funding Policy and Practice Manager – Two permanent roles

The National Lottery Community Fund is seeking to build the capacity and capability of its Funding Policy and Practice team with several new Funding Policy and Practice Manager roles.

The Funding Policy and Practice Manager role is housed in the Funding Policy and Practice team within the Funding Strategy, Innovation and UK Directorate. The team is responsible for ensuring our Fund-wide funding policy and internal practice delivers our It Starts with Community strategy, enabling funding that makes the greatest possible difference to communities, whilst recognising the wider regulatory and strategic considerations associated with the distribution of public money.

Working with the Head of Funding Policy and Practice, you will play a key role in developing our Fund-wide funding policy and practice which supports five distinct funding portfolios: Wales, Scotland, Northern Ireland, England and the UK portfolio that spans the four countries.

You will work with internal and external stakeholders to ensure that our funding policies, which set the direction on who we fund and what we fund are fit for purpose. You will also support developing our funding mechanisms, the how we fund, and deliver some aspects of regulatory compliance such as our Funding Controls Framework. The practice aspect of the role will see you developing guidance and supporting funding teams to turn policy considerations into practical realities for our funding colleagues, customers and the wider civil society sector.

You will help to ensure that our funding policy and practice is “for everyone”: we’re looking for someone who recognises that our commitment to equity and fairness in our grant making flows through all we do.

You will have an eye for identifying internal and external insight that has the potential to inform our policy and practice direction. You will connect with internal colleagues and hold some external relationships, collaborating to formulate well-considered policies that are aligned with our strategic ambitions. You will work with teams across the Fund to ensure these policies are established and effective in practice. From time to time you may develop broader policy and practice positions that affect the whole of The Fund.

The right person for this role flourishes in complexity and relishes the challenges of finding the best path through overlapping and often competing agendas. They are adept at managing a diverse and ever-changing workload, and setting their own priorities in response to insights from a wide variety of sources, including our grant-holders, colleagues, senior management team, and external stakeholders.

Key responsibilities may include:

• Revising existing or developing new funding policy and practice positions and guidance within governance frameworks.
• Managing policy and practice relationships with internal and external stakeholders to ensure that our position and practice is robust and delivering our It Starts with Community strategy.
• Developing policy and practice around our funding mechanisms.
• Providing advice to colleagues to ensure they are operating within our policy and practice positions.
• Ensuring regulatory compliance such as through our Funding Control Framework.
• Representing the Fund at external meetings.
• Exploring developments in philanthropy and civil society to help improve The Fund’s grantmaking.

Interview date: 20th and 24th November, Virtual

Location: UK-wide - We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices: Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, and Newtown.

We will be hosting a briefing session on: Thursday 23rd October 11am, to register or ask any questions please email us.

How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.

Essential Criteria

• Ability to quickly develop a good understanding of new and complex topics, including an understanding of the internal and external funding environment and the implications for your work
• Strong management skills, including ability to set direction on the projects you own, while balancing cross Fund sensitivities and priorities
• Ability to balance complex and competing perspectives, manage risk and deliver a practical solution which aligns a position to operational realities
• Good understanding of when to escalate questions and challenges to senior colleagues
• Strong engagement and collaboration skills, able to work with a range of people and employ transparent ways of working to shape and deliver your projects
• Good analytical skills, able to draw on data and qualitative evidence internally and externally to inform your work
• An understanding of the funding environment for civil society organisations and ability to understand the implications of developments in the wider environment for your work. 

Desirable Criteria:

• Understanding of the implications of the Fund’s status as a public body for funding policy and practice

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition). 

Clerk To Trustees

Homefield College

Hybrid/Remote - will be required to come to the campus for some meetings

Job description

We are seeking a highly organised and proactive individual to join us as Clerk to the Board of Trustees.

This pivotal role provides essential governance support, ensuring legal and procedural compliance while enabling the effective operation of the Board and its committees.

If you have a strong background in governance, excellent communication skills and a passion for supporting strategic leadership, we’d love to hear from you.

Start Date: November 2025

Salary: £4240.85 per annum

Contract: 200 hours per annum

Closing Date: Friday 14th November, 2025 at 12:00pm

Governance and meetings  

• Organise a calendar of meetings, prepare agendas, take and draft minutes and follow up on agreed actions.

• Advise on legal and procedural matters before, during and after meetings.

• Ensure that statutory policies are in place and reviewed as needed.

• Support Trustee recruitment, selection, induction and development. 

• Provide advice and guidance to the Board on its core functions and procedural matters where necessary.

• Seek advice and guidance from third parties on behalf of the Board where necessary. 

• Inform the Board of any changes to its responsibilities resulting from changes in charity status or changes in the relevant legislation. 

• Deal with relevant expenditure and trustee expense claims.

Board Membership  

• Monitor Trustee terms and advise on succession planning. 

• Support election and appointment processes. 

• Maintain records of Trustee interests and training. 

• Liaise with the HR department to ensure that DBS and other checks are conducted.

Information Management  

• Maintain accurate records of Trustee committees and their correspondence.

• Ensure that approved documents are stored and published appropriately. 

• Update and develop the Trustee handbook.

Relationships and Development 

• Build professional relationships with Trustee and College Leaders, 

• Co-ordinate governance training and development. 

• Stay updated on charity/education governance legislation and best practices.

Education & Qualifications 

Attribute Criteria Evidence Minimum of a Level 3 qualification/A-Levels or equivalent Essential App form / certificate / interview Level 2 qualification in English and Maths Essential App form / certificate / interview A legal or Governance qualificationDesirableApp form 

Experience, Knowledge & Abilities 

Attribute Criteria Evidence Excellent IT skills Essential App Form / Interview Experience of working with Outlook, Word and Excel and systemsEssentialApp Form / Interview Experience of working within a governance roleEssential App Form / Interview Excellent organisational and self-management skills Essential App Form / Interview Experience of organising meetings and events, including the preparation of agendas and the production of accurate and detailed meeting minutes Essential App Form / Interview Experience of maintaining accurate records and creating professional documents and correspondence Essential App Form / Interview The ability to assimilate knowledge to seek and provide advice Essential Interview 

Interpersonal Skills & Qualities 

Attribute Criteria Evidence Demonstrates competence in self-organisation and utilising digital resources to support this Essential App Form /AssessmentExcellent communication and interaction skills Essential App Form / Interview Highly organised and able to prioritise work tasks Essential App Form / interview Self-motivated and proactive approach Essential Interview Flexible approach to work and able to respond to the needs of our Trustees Essential Interview 

Note: This job description and person specification is not an exhaustive description – it is a guide and will be subject to review to meet the service / business needs.

Posted by

• Salary: £63,491

• Location: London

• Contract Type: Fixed Term

• Contract Duration: 18 months

• Hours: Full Time

• Closing Date: 17 November 2025

• First Interview Dates: Week beginning 24 November

About the role

Join us as a People Business Partner and play a key role in shaping an engaging and supportive workplace across our Asia offices. In this role, you will partner closely with managers and teams in Japan, Indonesia, the Philippines, Singapore and beyond, providing thoughtful guidance, reliable HR support, and strategic people solutions that help our colleagues thrive becoming the trusted advisor who connects day-to-day operational needs with bigger organisational goals, ensuring our People & Culture approach is fair, consistent, and aligned with best practice. If you are passionate about building positive working environments and enabling teams to do their best work, this is an opportunity to make real impact across a diverse, international organisation.

Meet your Manager

In this role you will be managed by Cheryl King-McDowall. Cheryl joined ClientEarth from the UK Cabinet Office, where she worked on Government Communication professional standards and major programmes including Covid Communications, UK GREAT Campaign, and the Leadership College for Government. On secondment from the Cabinet Office she led the creation of a new operating model for the House of Commons’ HR function. Prior to this, Cheryl has worked in and led HR, Policy, Communications and Operations, for over 30 years in a variety of organisations including Local Authorities, Charity, NGO, and Higher Education sectors. With a background in occupational and organisational psychology, she specialises in organisational development and effectiveness, change and business improvement.

Main Duties

• Provide strategic HR support and guidance to managers and staff, ensuring policies and procedures are well understood and applied consistently. 
• Share best practices and drive consistency in HR practices across global teams.
• Support leadership meetings by delivering insights and assessing People & Culture needs proactively. 
• Advise on complex employee relations issues, including performance management, conduct, capability, and grievance handling. 
• Oversee our relationship with our Employer of Record (EOR) including, ensuring accuracy and timely submission of payroll processes in line with legal and organisational requirements. 

See the job description (below) for a full list of duties for this role.

Role requirements

• Previous experience working in a HR role in South East Asia (particularly Philippines, Malaysia and Indonesia) with in-depth understanding of local employment laws in at least one of these countries (essential). 
• CIPD qualified (Assoc & above) or equivalent work experience (essential)
• Experience of working with Employer of Record providers (essential) 
• Strong understanding of HR systems, processes, and best practices. (essential) 
• Fluent (CEFR level C2) in English (essential) 
• Effective interpersonal skills, capable of working independently and collaboratively (essential)

See the job description (below) for a full list of requirements for this role.

Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.

Further Information

Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.

Flexible working:  We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based  See our Benefits page for more as well as our flexible working FAQ.

ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our equity, diversity and inclusion journey page for more.

Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.

ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.

Stepping Stones is a small, local charity based in Southwark, supporting adults with learning disabilities to live more connected, creative and fulfilling lives. We believe that everyone deserves a space where they feel seen, valued, and able to express themselves, and that community, creativity, and consistency are key to making that possible. Each week, we run a range of inclusive activities, including music, dance, art, gardening, drama and digital skills. Our sessions offer a fun, safe, welcoming environment where adults with learning disabilities can build friendships, grow in confidence, explore their creativity and feel a true sense of belonging. Many of our learners face social isolation, anxiety, or barriers to taking part in mainstream services. Stepping Stones provides a vital bridge of a consistent community space where people are encouraged, included, and celebrated. 

We’re looking for a friendly, organised and proactive person to join us as our new Activities and Volunteer Coordinator. This is a hands-on, people-focused role. You’ll be the go-to person for keeping our weekly sessions running smoothly, supporting facilitators, welcoming learners, managing session admin and planning community events like our summer show and Christmas party. You’ll also take the lead on developing our volunteer programme by recruiting, inducting and supporting the amazing people who give their time to help make Stepping Stones such a special place.

You’ll be supported by our Charity Manager and work closely with a small, passionate team who care deeply about inclusion, wellbeing and creativity.

We’d love to hear from you if you:

• Have experience working with community groups and adults with learning disabilities (or similar settings)

• Are friendly, organised and calm under pressure

• Know how to manage volunteers with empathy and clarity

• Understand safeguarding, health & safety, and inclusive practice

• Are confident with admin, registers and MS Office programmes.

What we offer:

• A values-led, community-based charity where you can really make a difference

• A part-time, term-time role that could work around other commitments

• A supportive team and space to grow with the role

• Strong potential for extension beyond the first year

Coeliac UK is seeking an experienced and proactive HR Manager to join our team.

Job Title: HR Manager
Contract Type: Permanent, Full-Time 35 hours p/w
Location: Head Office, High Wycombe (hybrid working available).
Salary: Specialist (SP2) Circa £46k per annum
Line Management: 1 FTE
Benefits: 36 days holiday (including bank holidays and our three-day Christmas closure), enhanced parental leave, private counselling service, professional development opportunities
Closing Date: 2nd November 2025 (early applications may be reviewed as received)

The Role:

The successful candidate will be working closely with the Chief Financial and Operations Officer to deliver high quality, commercially focused HR support. This role provides expert guidance on employee relations, including performance, disciplinary, grievance, absence and change management. The HR Manager will help shape and maintain employment policies, lead recruitment and onboarding, advise on compensation and drive DEEI initiatives. Coeliac UK is looking for a strong generalist with excellent interpersonal and communication skills, up to date employment law knowledge and confident using HR systems.

Key Responsibilities:

• Provide commercially focused advice and support to line managers on all Employee Relations issues in line with Company procedures including performance management, disciplinary, grievance, redundancy, change management, absence and sickness absence issues
• Develop and maintain company employment policies to comply with employment law and regulations
• Execute recruitment strategies and oversee the recruitment and onboarding process
• Advise senior management on compensation and benefits
• Lead annual surveys, including Employee Engagement, Mental Health, DEEI and Offboarding, with implementation of improvement opportunities.
• Identifying training needs, facilitating training sessions, and leading EDI initiatives
• Oversee day-to-day office operations with responsibility for managing the office environment. Coordinating and negotiating with vendors and service providers

About You:

We’re looking for a positive and confident person with excellent people and communication skills.

The ideal candidate will have:

• Strong generalist HR background and experience of complex HR issues including redundancies, dismissals, grievances and change management
• Good I.T skills, especially with MS Office and confident using HRIS
• Excellent inter-personal skills, able to build strong working relationships and communicate effectively with all levels in an organisation structure
• CIPD Level 5 qualification desirable

About Coeliac UK:

Coeliac UK is the charity for people who need to live without gluten. For over 50 years we've been helping people with coeliac disease and other gluten-related conditions live happier, healthier lives. We campaign for better food access, fund medical research, and provide trusted support to our community.

Closing Date: 2nd November 2025 (early applications may be reviewed as received)

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Candidates may also be searching for similar roles such as: People and Culture Manager, People Manager, Workforce Manager, HR Business Partner, HRBP, Human Resources Management, Senior HR Advisor,.

Coeliac UK is an equal opportunities employer and we are determined to ensure that no applicant, employee or volunteer receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

No agencies please.

Job Title: Group and Family Support Facilitator 

Location:  Multi-site – including outreach and Playskill group locations across Hertfordshire 

Salary: Up to £30,000 per annum (pro rata), depending on experience 

Job Type:  Permanent, Part-time (18.5 hours per week – annualised, majority during term time) 

About us 

Playskill is a small, dedicated charity that provides specialist support for pre-school children with physical development delays and disabilities – and their families. Working through a therapeutic, play-based model, we help children build essential skills while offering practical and emotional support to parents and carers. Our multi-disciplinary team includes physiotherapists, speech and language therapists, occupational therapists, educators, and family support staff. We are passionate about creating a warm, inclusive space where children can thrive and families feel empowered. 

About the role 

We are looking for a compassionate and proactive Group and Family Support Facilitator to lead our therapeutic group sessions and support families. 

You will: 

• Lead the day-to-day delivery of group sessions for children with SEND 

• Create a nurturing, safe, and stimulating learning environment 

• Support families with emotional and practical guidance 

• Liaise closely with therapists and specialist workers 

• Build relationships with families, ensuring a holistic support approach 

• Maintain accurate records and contribute to the ongoing development of services 

This is a dynamic role requiring a strong balance of leadership, child-focused practice, and family advocacy. 

Skills and Experience Required: 

We are looking for someone with a Level 3 or higher qualification in Early Years Education, Social Care, or Health, with experience supporting children with SEND and their families. You will have strong communication, organisational, and IT skills (including Office 365 and MS Teams), and be confident leading a team in a multi-disciplinary setting. A solid understanding of child development and safeguarding is essential, along with the flexibility to work across multiple sites. Ideally, you will also have experience in outreach or family support work, knowledge of local services, training in Paediatric First Aid or Health & Safety, and familiarity with communication tools like Makaton. Experience supporting siblings of children with SEND is also desirable. 

Diversity statement:  

Playskill is an equal opportunities employer and has a high number of team with caring responsibilities and is keen to encourage applicants from a diverse number of backgrounds. 

Safeguarding statement: 

Playskill is committed to the safeguarding and welfare of all children and young people. We expect all staff to share this commitment. Playskill has a full safeguarding policy and expects all staff to undergo safeguarding training.

Deadline for applications:  Thursday, 6th November 2025 
Interview date: Thursday, 13th November 2025 

Interview location: Hemel Hempstead 

 
Reg Charity no 1198233 (formerly 1122745). Funded by The National Lottery Community Fund. 

About the role

We are looking for a People Business Partner, Projects to help drive forward strategic change and embed future-ready practices across our global organisation. You will work closely with our Chief Strategy & People Officer and senior leaders to deliver high-impact projects, strengthen our People & Culture foundations, and support an agile, inclusive and modern workforce. If you are passionate about building great employee experiences and driving meaningful organisational change we would love to hear from you.

Meet your Manager

In this role you will be managed by Cheryl King-McDowall. Cheryl joined ClientEarth from the UK Cabinet Office, where she worked on Government Communication professional standards and major programmes including Covid Communications, UK GREAT Campaign, and the Leadership College for Government. On secondment from the Cabinet Office she led the creation of a new operating model for the House of Commons’ HR function. Prior to this, Cheryl has worked in and led HR, Policy, Communications and Operations, for over 30 years in a variety of organisations including Local Authorities, Charity, NGO, and Higher Education sectors. With a background in occupational and organisational psychology, she specialises in organisational development and effectiveness, change and business improvement.

Main Duties

• Serve as a key member of the People & Culture management team, contributing to strategic planning, operational delivery, and team development ensuring best practice and drive consistency across global teams.
• Provide expert advice to senior leaders and People & Culture colleagues on HR policy, organisational design, workforce planning, and change management.  
• Provide expert guidance on employee relations matters, including handling complex and sensitive cases such as grievances, disciplinary actions, and performance issues. 
• Work closely with legal advisors, managers, and Unions to ensure fair, transparent, and legally compliant outcomes.

See the job description (below) for a full list of duties for this role.

Role requirements

• CIPD qualified (Assoc & above) or equivalent work experience (essential)
• Specialised training and /or experience in employment law, compensation, coaching and mentoring, organisation development, change management or employee relations (at least two) (essential) 
• Strong understanding of HR systems, processes, and best practices (essential) 
• Experience handling complex employee relations matters, including grievances and disciplinary actions (essential)  
• Knowledge and experience in compensation, organisational planning, recruitment, organisation development, employee engagement and employee development (essential) 

See the job description (below) for a full list of requirements for this role.

Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.

Further Information

Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.

Flexible working:  We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based  See our Benefits page for more as well as our flexible working FAQ.

ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our equity, diversity and inclusion journey page for more.

Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.

ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.