Operation manager jobs in birmingham, west midlands
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The interim Chief Executive is an executive leader, who co-leads the Belgrade with the Artistic Director, reporting to the Board. They are responsible for driving strategic planning with SLT, programming, advocacy and fund-raising, stakeholder management, and overseeing the finance and operations of the organisation. They are one of the public faces of the Theatre, alongside the Artistic Director.
The interim CEO works in close collaboration with the Artistic Director to:
- curate a high quality artistic programme and support the organisation to deliver the artistic strategy.
- provide effective and inclusive leadership for the staff team, drawing on the collective strength of the SLT in their decision making.
The interim CEO drives the income generation for the Theatre, to achieve the balanced budget, and is chiefly responsible for the Main Stage visiting work programme.
The interim CEO line manages an SLT including a Chief Operations Officer (who in turn oversees finance, HR, production and operations); Director of Audiences and Growth, Director of Producing and Co-Creation and Head of Business Support.
What You Will Do
Leadership & Management
- In collaboration with the Artistic Director;
- Provide inspirational leadership and a clear sense of direction to the senior team and wider organisation
- Drive and oversee SLT in the development and delivery of the Belgrade’s story of change and business plans that support the Vision, Mission and Values of The Belgrade, communicating these internally and externally.
- Take an inclusive approach to line management of the SLT which fosters a culture of clear timely decision making and communication.
- Oversee the SLT to ensure the experience all artists, audiences, visitors receive from the Belgrade is inclusive, informed and enriching; and the building provides a welcoming, safe space.
- Ensure a commitment to equality, diversity, inclusion, and environmental sustainability throughout the organisation.
Programming
- Work closely with the Artistic Director and SLT to curate and deliver a high-quality and relevant programme which balances artistic, financial and operational needs, taking chief responsibility for the visiting work.
- Develop strategic relationships with a wide range of commercial producers and visiting companies to secure appropriate visiting work and negotiate the deals maximising the benefits of these partnerships for the commercial benefit and artistic reputation of the Belgrade.
- Support the Artistic Director to shape the artistic strategy and creative direction of the theatre.
- In collaboration with the Artistic Director,
- agree lead productions and secure co-producers
- Bring in co-productions that enhance the programme.
Governance
- Work closely with the Chair and Board of Trustees to ensure best practice in governance, maintaining effective working relationships with all Trustees.
- Support the implementation of the Board Effectiveness plan.
- Develop and maintain robust and effective risk management systems with SLT.
- Work closely with the SLT to ensure full compliance with all legal obligations and statutory requirements, including the preparation of Annual Report and Financial Statements, and annual returns to Companies House and the Charity Commission.
- Carry out any other tasks that may be allocated by the Board of Trustees.
External Relations
- Nurture excellent working relationships with key stakeholders, partners and supporters, including Arts Council England (ACE) and Coventry City Council (CCC); specifically, leading on NPO applications, and working to meet the objectives of CCC’s Cultural Plans.
- Continue to develop The Belgrade’s role as a strategic partner and cultural leader locally and regionally.
- Act as advocate and ambassador for the Belgrade, representing the organisation publicly, seeking out opportunities to raise the profile of the Belgrade.
- Lead on the Reporting to Funders, with support of Head of Business Support, and in collaboration with the AD.
- The Interim CEO will represent the theatre in strategic and cultural development forums including Culture Works, and UK Theatre, in collaboration with the AD
Financial and Operational Overview
- Oversee the Chief Operating Officer to ensure;
- Robust financial management of the organisation, ensuring expenditure and commitments are made within available resources, risk is managed effectively.
- Budgets are appropriately set and monitored.
- Accounting information supplied in a timely manner and ensuring there is a strong cash-flow position at all times.
Income Generation
- Take a pro-active approach to the continuing growth of the Belgrade’s commercial capability, ensuring all opportunities for generating income are maximised through;
- Oversee the Director of Audiences and Growth and COO in driving the Belgrade’s commercial capacity, ensuring the commercial potential of the building is maximised, particularly through catering and conferencing.
- Oversee the Director of Audiences and Growth in the delivery of The Belgrade’s fundraising strategy, playing a visible leading role in fundraising events as appropriate.
What Are We Looking For ?
Essential: You will be able to demonstrate this range of skills and experience:
Commitment to the vision, mission and values of The Belgrade.
Either: significant senior management experience in a theatre of a similar scale to The Belgrade
Or: significant experience of leadership at a senior level in the cultural industries, in an organisation of a similar scale to the Belgrade.
- Considerable experience in financial management of complex, large scale budgets, and a proven track record in balancing Artistic risk and ambition with sound financial management.
- Proven track record in programming commercially and artistically successful seasons of work.
- Ability to nurture a diverse network of industry contacts nationally and internationally.
- Understanding of the UK arts and theatre scene; knowledge of the issues facing subsidised theatre.
- Track record of negotiating and maintaining effective partnerships for theatre productions.
- Experience of developing and implementing strategic business plans.
- Strong leadership skills with the ability to provide clear strategic direction and manage a large team.
- An innovative approach; the ability to recognise and exploit commercial opportunities with energy.
- Excellent interpersonal and communication skills with demonstrable ability to build trust-based relationships with a wide range of people both internally and externally.
- Commitment to learning, engagement, talent development and inclusivity.
- Ability to act as spokesperson in a range of settings; experience of senior stakeholder management
- Ability to articulate the role of The Belgrade in ACE’s Let’s Create strategy
- Leadership of the Belgrade Brand Values to be the people who know and care.
Desirable
- Experience of carrying financial responsibility for an organisation of a similar scale.
- Detailed knowledge of marketing & audience development; knowledge of the regional theatre context.
- Experience of effectively managing a fundraising and individual giving strategy.
- Experience of working with a voluntary Board of Trustees.
- Experience of working collaboratively with an Artist/Artistic Director.
- Experience of managing Arts Council England NPO relationship.
- Understanding of Theatre Tax Relief.
Other Information
- The Belgrade operates a House Agreement based on the UK Theatre (formerly TMA)/BECTU (Broadcasting, Entertainment, Cinematograph and Theatre Union) Agreement and its Staff Handbook outlines the terms on sick pay, maternity leave and pay, paternity leave and pay, grievance and discipline and other relevant staff matters
- Employees’ health and safety is of paramount importance, and Management insists that an employee obtains written express permission to take on any paid work or other employment during periods of TOIL (Time Off In Lieu) or holiday. No permission will be given for the first 28 days of holiday as this is a statutory requirement
- On appointment the successful candidate must be able to provide the correct documents as proof of their right to work in the UK
- The candidate’s contract of employment with the Belgrade Theatre does not come into force until the first day of work
- Staff are entitled to tickets for shows at the Belgrade Theatre, subject to particular conditions and 10% discount at the Theatre’s Café and Bars
Starting date: 13 October 2025 /ASAP
Probationary period: 3 months
Notice period: 3 months
- Working Hours: Your normal hours of work will be 39 hours per week over Monday to Friday, but we are flexible to those considering a 32 hour week post. There will be occasional evening and weekend work. You are expected to offer reasonable flexibility in your working arrangements where it is considered necessary to undertake the duties you have been employed to perform and in the interests of the Theatre. There is no provision for payment of overtime
- Overtime: Is not payable but 6th day working and excessive additional hours will attract TOIL (time off in lieu) if agreed in advance with the Line Manager
- Pension: Auto-enrolment, with Belgrade currently making 3% employer contributions which will rise in line with legal requirements. The Theatre’s appointed pension provider is NEST. Further details are available
- Holidays: 25 days a year plus 8 Bank Holidays, increasing by a day per year to a maximum 28 days plus 8 Bank Holidays
- Location: This role is based at the Belgrade Theatre in Coventry. Short term relocation / accommodation can be considered as part of the renumeration package.
EQUAL OPPORTUNITIES FORM
The Belgrade Theatre is committed to ensuring equal opportunities, aiming to attract and work with staff from a wide diverse pool. The information that you give us on this form will be treated confidentially and stored on our HR database as statistical information only. This will be used to help monitor the diversity of applicants and to enable us to continue to develop policies and procedures regarding diversity and to submit required data to our funders. The information you supply will not be made available to anyone in any form other than anonymous data.
Please complete our monitoring form via the link you will find in the Job Pack
The client requests no contact from agencies or media sales.
Are you a highly-organised, unflappable administrator with the ability to manage competing priorities in a timely manner? The Student Christian Movement is looking for someone to lead the administration function of our small but mighty charity.
Responsible to the CEO, you will work across the charity, acting as secretary to our board of Trustees, responsible for HR and payroll function, act as line manager to two administrators, and add to the sustainability of the organisation by writing and submitting robust trust funding applications.
SCM has six members of staff, all but one of whom are part time, and achieves a great deal. Supporting progressive Christian students and members across the country to put their faith into action, no two weeks are ever the same. We are a dynamic and energetic organisation, working to challenge injustice and exclusion, grow thoughtful disciples and create community.
Each SCM community is different, but students can expect to find a warm welcome as well as activities including bible study, prayer, campaigns and social action, talks, discussions, and socials. As a national movement we come together at regional and national events to learn more about our faith and spend time as a community. We take action on issues of social justice chosen by our members.
We particularly welcome applications from disabled, Black, Asian and Minority Ethnic and LGBTQ+ individuals who are currently underrepresented in the organisation. Due to the nature of this role and the responsibilities of the successful post-holder, a genuine occupational requirement to be a committed Christian is in place for this role in accordance with the provisions of the Equality Act 2010.
Please use the forms provided; CVs will not be accepted. Applications should be submitted electronically in Word format by email to the address provided in the application pack.
Student Christian Movement is a registered charity in England and Wales, number 1125640, and in Scotland number SC048506
The client requests no contact from agencies or media sales.
Prospectus is delighted to be supporting a national charity working to end domestic abuse against women and children. At a time of change, they are now recruiting for a dedicated and cause-driven interim Services Manager to oversee their impactful survivor support services.
Our client's survivor services provide a range of interventions that support the safety of women and children affected by domestic abuse. As Interim Service Manager, you will oversee the day-to-day operational delivery of the organisation's survivor services, taking responsibility for service planning, delivery, impact monitoring, budget management, quality assurance, and evaluation. You will oversee a team of frontline workers and volunteers and will work closely with your team to ensure that all those who have contact with the service are treated with dignity and that their specific individual needs are prioritised to improve their sense of wellbeing and safety.
To apply for this role, you will have significant experience of overseeing frontline services in the VAWG sector and will have a strong knowledge of safeguarding issues relating to working with domestic abuse survivors and children. You will have significant experience of managing and supporting frontline staff as well as volunteers. Overall, you will have a warm and approachable manner and will be passionate about ensuring high quality, impactful VAWG-related support services.
In order to apply please, submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call to brief you on the role.
Please note this role is initially a 3 month fixed term contract, starting as soon as possible, and will be based remotely.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Are you a compassionate and driven leader ready to make a life-changing impact?
Join Gilgal, a charity supporting women and children escaping domestic abuse. We are seeking a Head of Service and Operations to oversee day-to-day services and operations, ensuring safety, compassion, and excellence in everything we do.
Location: Birmingham & Remote
Hours: 22.5 per week (Part time)
Contract Type: Permanent
Starting Salary: £42,000 pro rata
Application Deadline: Friday 18th July
Your mission
In this pivotal role, you’ll lead the delivery of trauma-informed, high-quality support at our Birmingham women’s refuge. You’ll empower frontline teams, manage essential operations, and drive continuous improvement, ensuring every woman and child receives the support they deserve.
You’ll also work closely with our CEO, deputising when required, and play a central role in implementing our mission and values.
What you’ll be doing
·Lead daily operations at our refuge with compassion and professionalism
·Manage and support staff and volunteers, fostering a high-performing team culture
·Oversee charity-wide operations: HR, finance, IT, facilities, and our Charity Shop
·Ensure compliance in safeguarding, health & safety, GDPR, and governance
·Collaborate with the CEO on strategic planning and service development
·Represent Gilgal with partners, funders, and in community settings
·Promote co-production and the voice of survivors in shaping our services
What you bring
Essential:
·Strong operational leadership experience in charity or social care
·Proven track record in team management and finance oversight
·Understanding of safeguarding, trauma-informed care, and data protection
·Emotional intelligence, resilience, and a commitment to women’s rights
·Excellent communication, organisational, and problem-solving skills
Desirable:
·Experience in a refuge or domestic abuse setting
·Familiarity with charity retail or income generation
·Knowledge of VAWG issues and policy in Birmingham or nationally
·Relevant qualifications in leadership, social care, or supported housing
Why Gilgal?
At Gilgal, our mission is to provide a safe, healing space where women and children can rebuild their lives. You’ll be part of a team that values compassion, excellence, and dignity. This is more than a job; it’s a purpose.
Special Conditions:
This post is open to women only under Schedule 9, Part 1 of the Equality Act 2010. The successful applicant will be required to undergo an enhanced DBS check.
Ready to lead with purpose?
Apply today and be part of a mission that matters.
Please sypply your CV and cover letter. Applications close on Friday, 18th July. Short listing will take the following week, and interviews will be held week commencing 28th July.
The client requests no contact from agencies or media sales.
Reporting to: Head of Services
Location: Home based with some travel across England, Scotland and Wales
Hours: Full time 37.5h per week, however part time working can be considered
Contract Duration: 12-month fixed term in the first instance
About British Gas Energy Trust (BGET)
British Gas Energy Trust (BGET) is dedicated to supporting individuals and families across England, Scotland, and Wales who are struggling with energy debt and financial hardship. As part of our continued growth, this role will support the Head of Services – Grant Making in delivering essential services for the Trust and its colleagues.
This is an excellent opportunity for a highly organised and motivated individual who thrives in a fast paced and dynamic environment.
Role Purpose: The Grant Operations Officer plays a pivotal role in ensuring the smooth operation of the charity's grant giving functions.
Key responsibilities:
And will act as a daily point of contact between the Grant administrator & the Trust, ensuring the Head of Services is appropriately updated.
- Build strong, transparent, appropriate relationships with British Gas and Centrica, and act as a liaison on a day-to-day basis with project teams.
- Identify, recognize & respond to issues or opportunities as they arise.
Direct grant scheme: Debt Write Off & Financial Assistance Payments, White Goods & Money Advice - administration & monitoring:
- Support the Head of Services with the debt write off and all programmes including working with Third party contractors as appropriate.
- Work with the Head of Services to build strong relationships with Third Party administrator(s).
- Work closely with British Gas & other third-party contractors to understand their operational process for vulnerable customers, applications and referrals as well as any dependencies.
- Support BGET’s understanding of money and advice sector across England, Scotland and Wales, including sharing policy knowledge and sector developments within the 3 nations.
- Contribute to new initiatives with British Gas and grant giving programmes.
· Support the effective management of the Trust’s grant programmes across England, Scotland and Wales, including:
- Build & manage positive relationships with the grant assessment team and British Gas internal teams.
- Providing appropriate support to ensure the direct grant programme runs efficiently and effectively, with grant funding distributed to budget and schedule.
- Undertaking both face to face and virtual monitoring visits of the helpline and application portal and assessment teams – including ongoing KPI and impact evaluation process, creating comprehensive follow-up reports including end of grant reports.
Reporting & Contract Management:
- Ensure all data collection aligned to current Data Protection regulations and use and storage of data is in line with the Trust’s own policies and provide reassurance to the Head of Services.
- Ensure accurate data is in place for year-end reporting, quarterly and including assisting Head of Services with quarterly and End of Year Board reporting.
Reporting & Contract Management:
- Identify risks to delivery and work with the grant administrator to help resolve any challenges with delivery that impact on the grant obligations.
- To work with internal and external monitoring and evaluation specialists, to gain impact and understanding of the effect of our funding schemes.
Knowledge Sharing
- Identify and develop opportunities to work collaboratively and share learning.
- Ensure case studies and other content is collated from grant recipients to share through our channels.
Please note the employee will be required to undertake any reasonable work or task requested by the Trust, this will include occasional travel, potentially overnight, in England, Scotland and Wales.
Desirable Experience:
- Experience of working with positive, equitable partnerships.
- Experience in using Grant Management Software including reporting systems and dashboards.
- Ability to manage multiple tasks effectively without compromising on quality or efficiency and be able to adapt to changing demands.
Skills and Knowledge:
Essential:
- Excellent written communication skills, with the ability to build effective working relationships
- Accuracy and attention to detail with a methodical approach.
- Flexible approach to changing circumstances, prepared to re-order priorities as required.
- Practical “can do” approach with ability to manage multiple work streams.
- Highly adept at Office 365 and Excel, technically confident in managing Grant Management systems.
- Excellent analytical & numerical skills with the ability to interpret data and share insights.
Desirable:
- AI & CRM experience.
- Stakeholder management experience.
- Understanding of OFGEM WHD regulatory requirements.
Please note that we are not working with third parties for this vacancy and therefore speculative CVs will not be accepted.
We are unable to offer sponsorship and a valid and current right to work in the UK is a requirement for this role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: This is a Regional role acting as a single point of contact for Northern Ireland, Wales, Central and South England, so you can be based at a Trust Centre in Birmingham or London. You will need to be in the office 2 days per week and be willing to travel to other offices as and when required.
1st stage interviews: 04/08 face-to-face in our South London Centre
For more information, or to apply, please click 'apply now' to be directed to our website.
Are you an experienced Health & Safety professional ready to make a real difference? Join The King’s Trust Health & Safety team as our Health & Safety Manager and help us build a culture where safety enables, not hinders, life-changing work with young people. In this solution-focused role, you’ll act as a trusted advisor, ensuring that our programmes, buildings, and events are safe, compliant, and empowering for colleagues, volunteers, young people and partners alike.
We're looking for someone with a Level 6 qualification (or equivalent experience) in occupational safety and health, chartered IOSH membership (or working towards it), and a strong grasp of UK H&S legislation and risk management, particularly in events and food safety. You must be confident delivering bespoke training, leading investigations, audits, and behavioural safety initiatives independently, with experience advising senior leaders in large or complex organisations, ideally in the charity or youth sector.
If you’re proactive, people-focused, and ready to take the lead on creating safer workplaces across the UK, we want to hear from you. This is more than compliance, it’s a chance to enable our teams to do their best work safely, every day.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Health & Safety Managers?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Health & Safety Managers!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Equal Opportunities
Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network).
Safeguarding
The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
A NOTE FOR RECRUITMENT AGENCIES:
We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!
Req ID: 3584
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.
Role: Fundraising CRM & Data Manager
Our offer to you
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:
- Competitive salary and pension scheme
- 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
- Hybrid, Flexible working
- Cycle to work scheme Electric Vehicle Scheme
- Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
- Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping
About Us
This is a fantastic opportunity to join a team of over 1,400 employees and over 31,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.
St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response & Nighttime Economy) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.
Job Summary
This role will be responsible for leading & managing fundraising data, and strategic oversight of fundraising data systems and processes, managing a team to employ process efficiencies and improve data quality ensuring seamless integration between CRM systems and external platforms to drive income generation across the full spectrum of the donor data landscape and deliver fundraising operations. You’ll also lead on behalf of fundraising on CRM development and enhancement requests to support data-driven fundraising decisions and strategies.
About You
- Extensive experience working across CRM platforms (including D365 Mission CRM or similar), managing system selections, and leading CRM enhancement projects.
- Skilled in data analytics, building reporting frameworks, and using database languages like SQL, along with managing data imports and Direct Debit processes.
- Proven ability to automate processes while ensuring compliance with GDPR and data security best practices.
- Demonstrated leadership and change management experience with a collaborative approach, influencing senior leaders in complex organisations.
- Competent in Microsoft applications, including Dynamics and the MS Office suite, with the ability to work under pressure and deliver results.
- Strong interpersonal, written, and verbal communication skills, with a commitment to organisational values and attention to detail.
About the Role
- Identify opportunities to improve efficiency through automation and optimised data processes and lead the transition from manual to automated solutions.
- Develop and manage a comprehensive fundraising data strategy and performance monitoring mechanisms to support sustainable income growth and informed decision-making.
- Work closely with senior Digital, Data & Technology teams, external suppliers, and internal stakeholders to build integrated data solutions and embed insights into fundraising strategies.
- Oversee fundraising data processes, reporting frameworks, compliance with data protection regulations, and manage best practices in data handling and campaign operations.
- Lead change management initiatives, including training, documentation, and managing the Fundraising Operations Lead to ensure effective implementation of data processes and systems.
Please see the job description for more detail (this can be viewed on our website or once you click apply)
If you are a current St John Ambulance employee, please apply here: Click here
For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below
We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.
St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.
Shop Cover Manager
Ref: REQ004342
£30,331.58 a year includes allowance and car allowance
Permanent - 35 hours per week
Field Based to cover North England & North Wales
Are you looking for a role with huge variety where no day is the same? Are you able to inspire a team of brilliant volunteers? Do you have retail experience and are looking for the next step in your career?
If you answered yes to these then we have the perfect opportunity for you.
The role
Permanent, 35 hours
The role includes a £1,750 allowance and £5,000 car allowance
Location - Supporting Scope shops based in the North and Wales. It is therefore essential that you can travel within this geographical area.
We are looking to appoint a Shop Cover Manager (known internally as Divisional Support Lead) supporting Scope shops in the North and Wales. These include: Bramhall, Buxton, Cambridge, Chester, Colwyn Bay, Halesowen, Kenilworth, Leek, Liverpool, Northfield, Northampton, Pwllheli, Sale, Shirley (Birmingham) and Shrewsbury.
This is an exciting role working closely with the fantastic shop teams to enable our shops to trade when there is absence. The role will play a key role in maintaining and improving the running of our shops day to day and enable us to maximise sales and profit.
Our retail roles are full of variety, and every day is different! From generating and processing stock to designing an eye-catching window display or recruiting and training our wonderful volunteer team you’ll find every day challenging but extremely rewarding. You will have relevant experience in retail but a great attitude and willingness to learn is just as important.
About you
As Divisional Support Lead you’ll be passionate about retail and have a love of fashion with experience of running a shop, or you’ll be looking for a management role as the next step in your career and be comfortable working closely various shop teams.
To be successful in this role
· You’ll need a commercial, can-do attitude and always put the customer’s needs first.
· You’ll be a dedicated team player and be able to work with different retail shop teams and volunteers
· Possess a strong work ethic
· Have a great attention to detail and have a creative eye for displays.
· Be proficient in the use of Microsoft Office
Please make sure you explain in your application, with examples, how you can meet these important skills.
We ask you to show an appreciation of Scope’s values and our ambition of creating equal futures with disabled people.
About working in our shops
Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. Focusing on sustainable fashion, engaging with local communities and leading our volunteers to deliver a great colleague and customer experience, we raise much needed funds to deliver Everyday Equality for disabled people and their families.
Shop hours
It’s important for you to know that Scope Charity Shops are open every day. So, some weekend and Bank Holiday cover is needed. Our full-time hours are 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us, please email us via our website. You can find out more about interview adjustments on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
· 35 days annual leave
· flexible working (where we can)
· company pension
· excellent training and career development
· strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
· Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more.
Please note that successful candidates will be subject to an enhanced DBS check.
How to apply
Please visit our website and apply online.
Application closing date - 25/07/2025
Job Location: Home-based, with some travel to our London office.
Responsible to: Head of Services
Hours: 35 per week
Grade: Point 42- 45, £45,530 - £48,620 (a London Allowance will be applied to employees who live in London, plus 6% employer’s pension, subject to a minimum 2% contribution by the employee)
Contract: Fixed term until 31st March 2026.
Benefits:
- Friendly and collaborative working environment
- Remote working
- 25 to 30 days holidays per annum plus bank holidays (depending on length of service and pro-rata for part-time employees)
- Contributory pension scheme including 6% employer’s contribution (subject to employee’s minimum 2% contribution)
- Enhanced maternity, adoption and paternity pay
- Occupational sick pay depending on length of service and pro-rata for part-time employees.
- Access to Employee Assistance Programme
- Access to staff discounts
Closing date: 17th July 2025, 17:00
Interviews to take place: 28th & 29th July 2025
About the role:
This role's primary purpose is to ensure effective delivery and continuous improvement of Respect's training programmes. This involves an experienced Trainer facilitating courses, webinars, and workshops, as well as overseeing the creation of new training content and securing its CPD certification or OCN accreditation. The core purpose of this position is to drive the quality and reach of Respect's learning and development programme.
About you:
- At least three years’ experience of domestic abuse client work, preferably with perpetrators
- Experience in delivering training for different audiences and in various formats (face-to-face, online, blended learning)
- Experience in project management, including budget management for training programmes
- Experience in training evaluation and impact measurement
- Demonstrate a commitment to - and understanding of - the values, aims and objectives of Respect
- Willingness to travel to various parts of the country to deliver training
About Respect:
Respect is a pioneering UK membership organisation in the domestic abuse sector. Founded in 2000, we have built our expertise over the last 25 years in what was then a fledgling sector and recently have seen significant and rapid growth.
How to apply
You must download an application form from Respect's job page, and submit to the Operations department in word doc. format only, please.
For an informal discussion about the role, please contact our HR Team directly (follow link to Respect website)
Closing date: 17th July 2025, 17:00
The client requests no contact from agencies or media sales.
Deputy Manager (Mental Health) - Recovery House Service
Location: Birmingham, West Midlands
Salary: £28,982 per annum
Hours: 37.5 hours per week (flexible working times will be required)
Recovery House is a new and innovative service we are launching that meets an important need for people experiencing poor mental health. The service will operate 24 hours a day, 7 days a week, providing vital support to people in need of short-term crisis accommodation, of up to 7 nights. The service is a partnership with the NHS, who will have a staff presence at all times, and builds on the range of strong collaborations we have with the public sector.
We provide individualised, person-centred services that help people lead fulfilling lives and reach their full potential. Known for our high-quality support, we play a key role in Birmingham's mental health system and collaborate with local organisations to challenge the stigma surrounding mental distress.
About the role
Directly managing two Team Leaders, the Deputy Manager will work as part of a team in our regulated services and is an important role in the delivery of recovery based and prevention services within Birmingham. This post is central to the smooth running of the 24/7 Recovery House.
The Recovery House is commissioned by the Birmingham and Solihull Mental Health Trust and is part of their Urgent Care pathway. Working closely with Operations at Birmingham Mind, the role contributes to effective communication between operational staff and management.
You will support the Service Manager in providing continuous and safe delivery of support at the Recovery House and always ensuring high quality person-centred care. You will ensure that compliance and adherence to CQC standards is upheld by the Recovery Support Workers and Team Leaders and provide updates and reports both internally and externally.
You will provide direction, shared management, and support to the delivery team of 13, which includes 24/7 staffing and support; ensuring we deliver on the aims of crisis intervention and prevention.
The role requires a clear vision of how crisis alternatives can be achieved through highly effective services, and the ability to turn that vision into a reality. You will support the work of the NHS clinical team and liaise with them and ensure that the service can be accessed by service users when they need it and that the house is prepared and ready for new residents.
About you
You will need to be skilful in developing strong relationships with a range of people and be able to hold on to a vision for the future rooted firmly in values and the principles of recovery, whilst accepting that different professions have different skills and contributions to be made.
We are looking for someone who is experienced in delivering services in a CQC regulated residential or supported living environment and has previously managed a team with line management. You will have excellent working knowledge of relevant mental health and other legislation and have had dealings with Safeguarding and Health and Safety.
The successful candidate will have knowledge of and a commitment to the “Recovery” model of mental health support and experienced in delivery services within values and framework. You will be able to manage and lead a team of people to perform to their best, with the ability to work closely with the Service Manager to ensure a high quality of service.
This role will involve working on a rota, including some evenings and weekends.
Staff benefits include an attractive defined contribution pension scheme, PayCare, which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme that includes free counselling, a cycle to work scheme, and a comprehensive training programme.
Birmingham Mind is extremely proud to have a diverse workforce that is reflective of the communities that we work with. We strongly encourage applications from individuals with lived experience of mental health challenges as their perspectives enrich our teams. We are also committed to changing the ethnic diversity of our management team and particularly encourage applicants from minority communities to apply for this role.
Our people are key to the success of the organisation, and we are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. We welcome applications from people who have experienced mental health difficulties.
Closing date for applications is Sunday 20th July 2025
Interviews to take place on Monday 28th and Tuesday 29th July 2025
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Core working week is Monday to Friday 8.00am – 4.00pm, 37.5 hours per week, excluding Bank Holidays with requirement to work sometimes outside of core hours and at weekends, nights and bank holidays • Provide core maintenance service for the Association, including planned projects, reactive maintenance, cyclical and preventative repairs, administration and any ad-hoc tasks as arising • Responsible for the health & safety of any task being carried out and to make sure that the plant, equipment, or machinery is compliant with all legislation • Tasks to cover a wide range of technical and maintenance skills, including painting, electrical, plumbing, carpentry, grounds work and general building work and other work as appropriate, depending upon skills and qualifications required to achieve the task • To provide out of hours support on an on-call rota basis • Maintaining plant, spares and equipment across a range of Association sites. This includes completing monthly stock audits to ensure adequate levels or parts/materials/equipment are maintained and readily available for repairs. Ensure asset lists are updated with live information • Carry out site inspections & audits to ensure Health & Safety/Compliance & quality/standards are met • Carry out internal works to void properties. Inclusive but not limited to painting, minor repairs, plumbing and void safety checks. • To liaise with, staff, and residents as required, to carry out any maintenance tasks ensuring high levels of customer service • To liaise with and ensure performance of external contractors • Carry out allocation & scheduling of work tasks to staff and external contractors. Produce detailed specifications through to quotation. • Review when required - reports, quotations & recommendations from external consultants/contractors, and advise/ liaise with Property Manager on best value • Ensure ways of working, processes, policies and procedures are understood and followed • Review & monitor external reports such as lifts, Legionella, Asbestos and plant room inspections and liaise with Property manager on recommendations and appropriate actions • To provide cover and advice for Facilities Assistants/maintenance staff when and if required • On a rota basis you may be required to be the Property contact for a given period as agreed by line manager • Any administration duties as required by your Line Manager • Any other reasonable duties as required by your line manager. General There may be occasions when the post holder may be required to work at any other of the YMCA TG sites/offices in line with service needs. • The post holder must at all times carry out his/her responsibilities with due regard to YMCA TG policies and procedures in particular Equal Opportunities, Health & Safety, Confidentiality, Safeguarding and Data protection Act. • All staff have a responsibility to participate in the YMCA TG Individual Performance Review Scheme and to contribute to their own development, and the development of any staff they appraise or are responsible for. • The above Job Description is not intended to be exhaustive; the duties and responsibilities may therefore vary over time according to the changing needs of the service.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We’re looking for a proactive and organised Team Administrator to play a key role in keeping our organisation running smoothly, providing vital support across all teams and functions.
About Khulisa:
Khulisa, meaning 'nurture' in the Zulu language of South Africa, is an award-winning charity dedicated to providing therapeutic support to young people. We focus on reaching those who are most at risk – young people from deprived communities who are often marginalized, vulnerable to exclusion, and at heightened risk of becoming involved in crime.
Our approach centres on safe, exploratory methods that aim to understand behaviour and experiences often rooted in trauma, abuse, and neglect. We deliver intensive therapeutic programs within educational and community settings, empowering young people to confront the underlying causes of their emotional distress and work toward healing. To create lasting, sustainable change, we also work to establish trauma-informed environments around young people by equipping parents, caregivers, educators, and other professionals with the tools they need to offer effective, supportive care. Currently, our services are active in London and Manchester.
About the role:
The purpose of this role is to provide high-quality administrative support across the organisation, ensuring the smooth and efficient running Khulisa's day-to-day operations. This includes, but is not limited to:
- Scheduling and organising internal staff meetings and events
- Providing end-to-end support in Khulisa's recruitment processes
- Managing Khulisa's central mailbox
- Taking resposibility for Khulisa's invoice management system
- Carrying out monthly payroll administration
For a full list of duties and responsibilities, please see the attached job description below.
The post holder will be required to work from home permanently but be willing and able to easily travel to various locations across the London and the North West as necessary to fulfill the requirements of the role and to engage with stakeholders and colleagues.
What we're looking for:
Abilities/Experience
- Experience in a similar position working across departments and teams to provide support - or a demonstratable ability to do this
- Experience of using digital platforms for for scheduled and ad hoc administrative processes, including relating or organisation's operations or other functions
- Ability to perform financial administrative tasks, such as expenses administration, using relevant software
- Excellent organisational and time management skills
- Ability to prioritise competing commitments and work accurately and methodolically under pressure and work tight deadlines
- Ability to properly deal with sensitive / confidential information
- Experience working within a small but close-knit team
- Demonstrable ability to plan and prioritise own workload with minimum supervision
- Ability to buy strongly into strategic objectives and reflect passion for Khulisa's work with and for Young People
- Willingness to work occasional weekends and evenings when required
Knowledge/Skills
- Strong IT skills, including proficiency in Microsoft Excel spreadsheets
- A commitment to Khulisa's work
- Some knowledge of Salesforce or other similar CRMs
Diversity, Equity and Inclusion: We are actively looking to recruit a diversity of talent. We embrace, respect and value the difference in our employees and believe that we and our work is better for it. We are committed to creating and maintaining an inclusive environment that consists of fairness, dignity, and caring for everyone, and one that enables every employee to flourish and realise their potential.
APPLICATION DEADLINE: MONDAY 21ST JULY AT 12 NOON
To apply, please submit a CV and Covering Letter, both of which should be no more than two pages, outlining how your skills and experience meet the requirements for the role as laid out in the Job Description.
We advise candidates to review the attached Job Description and Person Specification prior to applying, to see if this role and organisation is a good fit for you.
The client requests no contact from agencies or media sales.
Panathlon Foundation is seeking a Financial Controller (FC) to oversee the charity’s finances and support our mission of delivering inclusive sporting opportunities to children with disabilities and special needs across the UK.
This is a flexible, part-time role (2/3 days per week) that can be fully remote, making it ideal for someone seeking meaningful work with a values-driven organisation alongside other commitments.
As Financial Controller, you’ll be responsible for the day-to-day financial management and reporting across the organisation.
You’ll work closely with the CEO, COO, Fundraising team, and Trustees to ensure financial sustainability, transparency, and strategic insight.
You’ll also play a key role in budgeting, impact reporting, and funder support.
Key Responsibilities
● Oversee financial operations, including payroll, ledgers, reconciliations and monthly management accounts
● Manage budgeting and forecasting, delivering regular financial updates and variance analysis
● Support impact and KPI reporting, linking financial data to programme outcomes
● Collaborate on donor and fundraising reporting, providing financial analysis for grants and proposals
● Manage invoicing and income tracking with schools and partners using Xero software.
● Support the CEO and Trustees with governance, audits, and committee reporting
About You
Essential
● ACA / ACCA / CIMA qualified or part-qualified with relevant charity finance experience
● Strong knowledge of Xero (essential)
● Experience preparing management accounts, budgets, and donor reports
● High attention to detail and strong financial analysis skills
Desirable
● Understanding of charity finance regulations, SORP, or grant-based funding
● Experience working with schools, education and charity sector
Please apply with a short covering letter and C.V. explaining your suitability for the role by the deadline of JULY 25th
The client requests no contact from agencies or media sales.
Senior Project Officer - Communities Prepared
Ref: SPO0725
Location: England-wide
Contract: Fixed term contract until 7th August 2026
Salary: £16,800 - £18,000 pro rata (FTE £28,000-£30,000)
Hours: 22.5 hours per week
Community charity Groundwork South has a unique opportunity for an energetic, people-focused, self-motivated Senior Project Officer to join our Communities Prepared team to develop and provide community resilience training and support for a diverse range of communities.
Summary of role: Communities Prepared is our flagship England-wide community resilience programme which provides training and support to community volunteers and the wider public – helping them to build their confidence, skills, and knowledge to prepare for, respond to, and recover from various threats, including severe weather events amplified by climate change.
With the demand and need for our programme continuing to grow, we are looking for a new part-time Senior Project Officer to work closely with the existing delivery team, wider programme team, communities, and partners nationwide to design and deliver online and in-person tailored training and support packages for community volunteers across England.
If you have the confidence and skills to engage with people from a range of backgrounds and have proven experience in delivering training within a community setting, we would love to hear from you. You will also need to be skilled and confident at developing learning content which takes complex information and makes it easy to understand and engaging. An interest in and understanding of climate change and its impact on communities, emergency/risk management, and/or climate adaption and mitigation approaches (e.g. Nature Based Solutions) would be highly advantageous.
In return we offer you:
- A competitive salary
- Generous holiday entitlement of 25 days per annum plus public holidays
- Health Cash Plan and 24-hour Healthline
- Employee Assistance Programme - including mental health helpline and face to face counselling.
- Salary sacrifice schemes including cycle to work and pension contributions.
- Family friendly policies to support work/life balance with time off in lieu for out of hours activities
- Business travel expenses
We are a creative, committed, and enthusiastic organisation with a great track record of project development, fundraising and delivery, so there are always opportunities to grow and develop your role within our friendly team.
Closing date for applications: 3 August 2025, 11.59pm
Interview date: 11th / 12th August 2025 (over MS Teams or Zoom)
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
Groundwork South is an equal opportunities employer and welcomes applications from all members of the community.
No agencies please.
Are you an outstanding Christian leader with a track-record of collaborative international working? Are you looking for the next opportunity to use your skills and experience for the benefit of a global organisation? If this is you, then you are invited to apply for the role of Chief Finance Officer at Open Doors International.
The global Chief Financial Officer of Open Doors International has a key leadership role both within the line-managed Open Doors International entity, and more widely across the Global Finance Network of development and field offices. The CFO reports to the CEO and works closely with other executives on all strategic and tactical matters as they relate to Financial Planning & Analysis, Financial Accounting (including transactional management and audit), Risk & Compliance, Treasury & Cash Management, Financial Data & Systems, Field Finance, Development Finance and Transformational Programs.
The CFO ensures Open Doors International is known for its excellent stewardship by delivering world-class and well-coordinated financial functions that contribute to excellent operations, risk management, forward-planning and mature governance.
You will:
- Be an experienced CFO with a strong track record of operating in international organisational structures, with exposure to developing markets, complex treasury and money transfer functions, and high-risk environments.
- Have experience of leading strategy formation, team supervision and timely delivery in a complex network or matrix style structures.
- Enjoy and have a matured gift of forward-planning, helping the Board, Executive Leadership Team and colleagues benefit from transparent budget plans in a dynamic missional context that will demand agility.
- Employ wise risk assessment in a context of faith, so that Open Doors can, with effectiveness and great sophistication, deliver its ministry in very challenging and at times restrictive environments.
- Bring a servant-hearted leadership gifting, including the ability to lead through influence and build consensus amongst divergent senior stakeholders; inspire trust; and take a highly relational and capacity-building approach with their colleagues.
- Have excellent communication skills - written, verbal and able to deliver insights with data; effective with a range of audiences from local staff to Board level
- Exhibit grace, to patiently but persistently mature a complex organisation moving through significant phases of growth in a rapidly evolving external environment
Your responsibilities are under the following headings (for a full explanation, please read the attached pdf):
- Strategic Financial Leadership
- Management Reports & Communication
- Accounting & Financial Controls
- Treasury and Cash Management
- Risk Management & Compliance
- Innovation & Transformation
- Leadership and People Management
Person Specification
KEY QUALITIES
Open Doors believes that spiritual maturity, character and behaviour are as important as financial competence, therefore the CFO is:
- A devoted follower of Jesus with a heart to strengthen persecuted Christians.
- Prayerful and able to take financial decisions, founded on faith in God.
- Able to build strong relationships across national cultures.
- Able to empower others and intentionally develop future finance leaders.
- Prepared to make difficult decisions and have honest conversations with grace.
- Active in a local church that supports their vocation and provides spiritual support.
- Emotionally intelligent and aware of the impact of their leadership on people.
- Experienced in negotiating and influencing at a senior level, combined with strong interpersonal and collaboration skills.
KEY SKILLS AND EXPERIENCES
- A highly skilled Finance professional, who demonstrates an appetite for continued learning and personal development.
- Approximately 15 years of senior finance operational leadership experience prefered in multi-national commercial sector and/or international charity sector.
- Significant team management experience, including remote working across different time zones.
- Proven ability to lead change, including working well across many operational disciplines (Field programs, IT, Legal and HR teams, for example).
- Oversight of a complex treasury function providing financial access across geographical locations.
- Experience communicating and providing reports to Board Audit & Finance Committee.
Open Doors International will offer a competitive salary for the post. We are open to applications from anyone who is suitable for this role, regardless of their current location, with a willingness to be located within -6hours/+2 hours Central European Time zone for ease of communication within a dispersed global ministry.
Shortlisted candidates will be invited to an MS Teams Interview with the Open Doors International search panel. Finalist Candidates will be asked to come to Netherlands for in-person interviews on 5 September. The Open Doors International search panel members are very aware that this is a two-way discernment process, therefore we encourage each applicant to pray to the Lord and consult their trusted and closest fellow Christians as they consider this opportunity. The successful candidate will be expected to take up the post of CFO as soon as is reasonably possible.
Thank you for taking the time to prayerfully consider this opportunity and to learn more about the work of Open Doors International.
Your application should comprise:
• A mandatory covering note of not more than two pages outlining your motivation and relevant experience for the role. This covering letter should also include the names of your three referees and one of them should be your pastor or a church leader who knows you well. Please note – these referees will not be contacted until late in the process and with your prior agreement.
• A full CV/Resume, including educational and professional qualifications, a full employment history showing the more significant positions, responsibilities held and relevant achievements.
The client requests no contact from agencies or media sales.