Operation manager jobs in cardiff

The Charity and the Vision.  

For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces.  We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035.

Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.

We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.

Role Mission:

To be at the heart of planning, promoting and delivering diverse, exciting, and high-impact events that will engage supporters, create bonding opportunities for families, and connect our team.

This role will be accountable for:

Supporting the event owner in the successful planning and execution of all events across the charity, including the Families, Supporter and Operations Teams at Scotty's. This will include developing, promoting and delivering a range of events that align with our mission and values, drives supporter engagement, cultivates opportunities for our families to bond, and provides team collaboration.

What are the 3-month goals for this role:

· Can articulate the charity’s goals, culture, and impact, and how the Events Manager role supports this to happen. 

· Has a good understanding of the events plans for each team and the upcoming and year to view calendar of events.

· Establish initial contact with key stakeholders, including team members, partners, and supporters.

What are the 6-month goals for this role:

· Conduct an audit of current event plans and materials and speak with at current partners for feedback and learnings.

· Develop a comprehensive event strategy, outlining key tactics, timelines, and performance metrics.

· Identify and qualify suitable venues for upcoming events, ensuring they align with the charity's mission and values

· Establish success measures and key performance indicators (KPIs), analyse event results, and identify areas for improvement.

What are the 9-month goals for this role:

· Improve specific performance metrics, such as event budget management, event marketing effectiveness, and attendee satisfaction within the first nine months.

· Develop a comprehensive event strategy, outlining key tactics, timelines, and performance metrics.

· Track success measures and key performance indicators (KPIs), analyse event results, and identify areas for improvement.

What are the key responsibilities of this role:

• Develop and implement event plans with clear deadlines, ensuring all tasks are completed on time and within budget.
• Coordinate with our partners and suppliers, ensuring required service levels are met.
• Identify and secure suitable venues that align with the event's theme and requirements.
• Negotiate with venues to obtain the best deals, ensuring cost-effectiveness without compromising on quality.
• Arrange catering services that meet the dietary needs and preferences of attendees.
• Book travel and accommodation for team members, families and other guests as needed, ensuring comfort and convenience.
• Assist with communications and marketing efforts to promote events and increase attendance.
• Manage event setup and takedown, ensuring all elements are in place and the venue is left in good condition.
• Oversee the design, sourcing, ordering, and delivery of branded materials (e.g., welcome packs, T-shirts, banners) to enhance the event experience.
• Write accurate risk assessments and ensure event safety, particularly for children, by identifying potential hazards and implementing preventive measures.
• Accountability for health and safety compliance at events, adhering to legal requirements and best practices.
• Implement appropriate safeguarding measures at events attended by families, ensuring the safety and well-being of all participants.
• Coordinate event activities, ensuring they run smoothly and according to schedule.
• Arrange and facilitate pre- and post-event meetings (e.g., briefings, wash-ups, debriefs) to ensure all team members are informed and any issues are addressed.
• Adhere to budget constraints set by the Event Owner, ensuring all expenses are accounted for and within limits.
• Provide appropriate updates to the Event Owner and team members accordingly.

What we’re looking for:

• Friendly, enthusiastic and socially-focused – outgoing, warm and friendly, you quickly connect with others and build effective working relationships.
• A motivating and persuasive communicator – your communication style will provide the information needed in an informal manner.
• You thrive working in a busy environment on multiple priorities simultaneously – results-oriented and a fast learner, you respond quickly to pressure and a changing environment.
• Confident use of technology – you have strong attention to detail, are comfortable working with data, and produce high quality accurate work.

Skillset and Experiences Required:

Essential

· You’ll have a proven background in event management.

· Proven ability to build rapport and influence key decision-makers.

· Ability to manage multiple projects simultaneously while ensuring effective execution.

· Passion for developing innovative fundraising initiatives.

· Self-motivated and positive. Thriving in independent work environments while remaining committed to team goals.

· You’ll have a proven background in event management, ideally within the charity sector.

· Excellent organisational skills, a keen eye for detail, and the ability to engage with stakeholders at all levels. A strong understanding of health and safety, and fundraising legislation.

· Planning, coordinating, and executing all aspects of fundraising events, including venue selection, logistics, budgeting, and marketing. 

· Managing event timelines, budgets, and vendor relationships to ensure seamless execution and cost-effectiveness. 

· Developing and implementing strategies to maximise event attendance and fundraising revenue.

Desirable

· Knowledge or experience of or with the military community.

· Events Management experience within the charity sector.

Additional Information

· The role may require evening or weekend work

· Enhanced DBS check required

· Travel will be required to events and team training days

The Scotty’s Way

At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:

1. Families Come First

2. Everyone a Supporter, Every Supporter a VIP

3. Love What You Do

4. Remember, Every Day

Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Embrace Change and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.

Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement. We do not discriminate on the basis of race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.

We encourage all qualified individuals to apply for employment within our charity and we are dedicated to providing a fair and inclusive recruitment process for all candidates.

Head of Programmes is a key role with significant scope to grow as the charity evolves. You’ll lead on the day-to-day delivery of our programmes, including our largest single programme, Maths Circles: a small-group-based maths enrichment programme engaging talented young mathematicians nationwide. You will coordinate a large community of volunteers as well as our in-house team of part-time and freelance staff to deliver an excellent experience for students, parents, tutors and partners.

You will need to be genuinely enthusiastic about using our CRM and Google Sheets to track progress and excited about martialling the charity’s data to communicate clearly with colleagues, partners and trustees. You will take ownership of programme reporting and KPIs, using insights to identify and implement delivery improvements and demonstrate impact.

You will communicate regularly with our diverse community – including speaking directly to young people and parents to resolve issues, recruiting and training education professionals and meeting with partners to organise and manage projects. Beyond programme delivery, you’ll play a crucial part in fundraising, communications, recruitment and planning and will occasionally deputise for the Foundation Director in representing the charity externally.

Key Responsibilities

• Lead the design, delivery and continuous improvement of programme operations
• Drive impact by setting, monitoring and reporting on KPIs (e.g. attendance, retention, satisfaction) whilst sharing insights with partners and funders
• Coordinate and support a team of part-time staff, freelancers and delivery contractors
• Lead communications with parents, students, tutors and external partners
• Act as Deputy Designated Safeguarding Lead (training provided)
• Support fundraising, charity development and strategic planning
• Support recruitment and onboarding of staff, volunteers and collaborators
• Contribute to newsletters, social media, and other communications content 

You should apply if:

• You’re motivated to make a difference in the education sector
• You’re excited to work flexibly as a senior member of a small, growing team
• You’re a “builder” with the energy and impetus to make things happen

Essential criteria:

• Genuine enthusiasm using spreadsheets and other tools to track and demonstrate progress
• Excellent written and verbal communication skills with diverse audiences (young people, schools, partners, funders, etc.)
• Experience in education, youth work or the charity sector
• Experience building and managing projects independently
• Belief in the power of education to transform lives
• Right to live and work in the UK

Desirable criteria:

• Knowledge of safeguarding practice
• Experience in programme monitoring and evaluation
• Experience in fundraising or business development

Safeguarding

Tutorfair Foundation is committed to safeguarding and promoting the welfare of its staff, volunteers and the young people we support. All staff are expected to share this commitment. The successful candidate will be required to provide two satisfactory references and complete an Enhanced DBS check.

We’re looking for a Finance Manager who combines technical excellence with a sense of purpose. At Oak, our work in finance helps power our mission, ensuring that public funds are used wisely, transparently, and to the greatest impact for teachers and pupils across the UK.

Oak is a fully remote, mission-driven organisation offering high levels of flexibility, autonomy, and purpose. We’re a national not-for-profit working in partnership with teachers to create the highest-quality, sequenced curriculum and lesson resources for pupils across all subjects and age groups.

Our culture has been independently recognised through:

• Flexa verified (93% overall score, including 95% for working hours and 97% for role modelling)

• Escape the City's Top 1% Employers – based on anonymous colleague reviews of culture, development, and impact

• Investors in People Gold - through external accreditation and colleague feedback

�� About the Role

This isn’t a traditional finance role. At Oak, finance isn’t just about managing numbers, it’s about enabling impact. You’ll work at the heart of a mission-driven, fully remote organisation that takes pride in the clarity, fairness, and transparency of its financial management.

You’ll oversee the day-to-day finance operations, ensuring Oak’s financial systems and reporting are accurate, efficient, and aligned with our obligations as an Arm’s Length Body of the Department for Education. You’ll lead the production of insightful management accounts, support audits and statutory reporting, and champion best practice in financial stewardship.

As a trusted deputy to the Head of Finance, you’ll help shape the continuous improvement of our processes, support budget holders across the organisation, and ensure colleagues have the financial insight they need to make sound, impact-focused decisions.

This is a hands-on role with wide influence across the organisation. Ideal for someone who enjoys the detail but also sees the bigger picture. You’ll bring a collaborative mindset, a commitment to high standards, and a belief that excellent financial management enables great work to happen.

�� What You’ll Be Doing

• Manage the day-to-day finance processes, fostering a culture of development and high standards. Ensure regularity, propriety, and effective stewardship, in line with the Nolan Principles of Public Life and the standards outlined in Managing Public Money.

• Lead the continuous improvement of Oak’s finance operations and systems

• Lead the production of monthly management accounts and board reporting packs, ensuring accuracy, clarity, and insight.

• Oversee monthly reconciliations, journal reviews, and payroll checks to ensure accuracy and compliance.

• Ensure timely and accurate financial information is available to support decision-making, audits, and annual reporting.

• Deputise for the Head of Finance and take on other general responsibilities as required.

• As a member of the Oak Team, contribute to the wider success of the organisation and support and role model our culture of inclusion, freedom, responsibility, and continuous improvement.

�� What We’re Looking For

• Accounting qualification (e.g. ACA, ACCA, CIMA) or demonstrable equivalent experience in financial management and reporting.

• Experience managing finance processes, with a track record of ensuring accuracy, compliance, and efficiency.

• Able to communicate effectively in written and verbal formats, and work independently to identify and act on opportunities or solve problems.

• Advanced skills in Excel or Google Sheets, including experience building financial models to support effective decision-making.

• You will be comfortable working at pace, with a range of digital systems (including proprietary ones as required) and you will continuously look at ways that the team can keep getting better. You will be excellent at working as part of a remote team, building relationships and managing your time effectively.

�� Our Benefits

• 25 days annual leave, plus one extra day for each year of service (up to 28)

• Additional Oak closure days over Christmas/New Year

• 11% employer pension contribution (with no minimum employee contribution)

• Fully remote working — we’ll support your home set-up and offer coworking options if preferred

• Twice-yearly in-person offsites to collaborate, connect, and have fun

• A culture that genuinely supports flexibility, autonomy, and trust

�� Inclusion and Belonging

We believe diverse teams build better products. We warmly welcome applicants from all backgrounds, particularly those who are underrepresented in the tech and education sectors.

We use the Applied recruitment platform to help reduce bias in our hiring process. 

�� Key Info

• Location: Remote, but you must be based in the UK with the legal right to work here

• Sponsorship: Unfortunately, we’re unable to offer visa sponsorship at this time

• Closing date: We’ll be reviewing applications as they come in and may close the role early

If this sounds like the kind of role and team where you could do your life’s best work, we’d love to hear from you.

Next steps

You’ll answer some questions related to the requirements of the role and the culture at Oak. After the advert closes, your answers will go through our sift process: all answers will be anonymised, randomised, and then reviewed by a panel of reviewers (real humans).

If you are shortlisted, we’ll invite you to a remote interview on Zoom.

We love giving feedback, so at the end of the application process we'll share how well you performed.

We are aiming to start interviews early November.

We are experiencing really good responses to our job adverts. This may lead us to close the role early, so if you are considering applying then please get your application in early to avoid missing out.

We are an equal opportunities employer.

We are committed to a policy of Equal Employment Opportunity and are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Director of Finance and Operations
The Akshaya Patra Foundation UK
Salary: £60,000-£70,000 per annum
Remote (UK-based) with expensed travel to London
Full-time, permanent

Akshaya Patra is one of the world’s largest school meals charities – nourishing 2.35 million children in India every day and now expanding our impact across the UK.

Our UK after-school programme, Empower Hour, provides hot, nutritious meals and targeted tuition to children growing up in poverty – extending the school day by 60 minutes to give them the fuel, support and enrichment they need to thrive.

What began in one school in 2024 is already serving ten, and – alongside driving continued expansion in India – we are now ready to scale our delivery to reach thousands more children across the UK’s most disadvantaged communities.

To help lead this exciting phase of growth, we are seeking a Director of Finance and Operations – a senior leader who combines strong financial stewardship with operational leadership and is motivated by purpose as much as performance.

You will sit on the Senior Leadership Team, reporting to the CEO, and oversee two core portfolios:

• Programmes – overseeing Watford kitchen operations, Empower Hour delivery and holiday hunger initiatives.
• Finance and Resources – leading financial planning and reporting, systems, compliance, HR development and organisational infrastructure.

This role will suit someone who enjoys both strategic thinking and practical implementation – someone who finds energy in building strong foundations and helping a values-led organisation grow well.

You may have built your career in charity, education, food provision, public services, the private sector or elsewhere – but you will bring:

• Senior-level experience across finance, operations or programme delivery.
• Strong financial acumen and understanding of charity governance and compliance.
• A collaborative leadership style – supporting, challenging and uplifting those you lead.
• Deep alignment with our mission to fight child hunger and educational inequality.

What we offer:

• Flexible and remote working.
• 34 days’ leave (25 days annual leave + Diwali + English bank holidays).
• Employer pension contribution.
• Investment in professional and vocational development.
• A meaningful leadership role in a growing global movement – empowering children in both the UK and India.

How to apply:

• Download the full job description and application details here or on our website.
• Please send your CV and a cover letter to the email address in the applicant pack outlining both your suitability for the role and what attracts you to Akshaya Patra and our mission.
• Closing date: Monday 3 November 2025.

If you believe no child should be held back by hunger – and you have the leadership skills and desire to help grow an organisation that makes that possible – we would love to hear from you.

Imagine This is the only UK charity solely dedicated to supporting the mental wellbeing of seriously ill children and their families. Founded in 2014 by actors Sarah Parish MBE and Jim Murray MBE in memory of their first daughter Ella-Jayne, the charity has rebranded from The Murray Parish Trust to Imagine This in 2025. The charity is now leading a national movement to address a hidden mental health crisis in seriously ill children.

There are one million children in the UK facing life-limiting, life-threatening, and serious chronic conditions. These children are at much higher risk of long-term mental health difficulties that can become more complex and difficult to treat, on top of living with often complex medical needs. Imagine This provides imaginative, innovative and empowering projects to help them navigate their journey with connection, resilience and hope. Our vision is to reach every seriously ill child, and their families, across the UK by 2035, delivering diverse and impactful projects in hospitals, hospices and community settings.

This role will be responsible for an effective and compliant operations function (finance, HR, programmes/projects, governance). You will help the charity to scale its operations sustainably and ensure the charity complies with its legal and governance responsibilities. We are looking for a proactive individual who has an eye for detail in data and administration. You will be ambitious and entrepreneurial, with real vision and a passion for the cause. You will be resilient and collaborative, someone who is highly organised with the ability to juggle a diverse and high workload.

KEY RESPONSIBILITIES

Finance and HR

• Liaise with outsourced bookkeepers (also payroll providers) to ensure timely/accurate information flow.
• Oversee income and expenditure budgets and performance, processing of donations and scheduled payments, and ensuring accurate and consistent coding.
• Work with accountants to support year-end accounts and coordinate annual report production.
• Produce and circulate monthly management accounts and other reports for the Board.
• Support Trustees with designated responsibilities e.g. finance, risk, governance.
• Oversee recruitment, onboarding and HR record-keeping (including freelancers).
• Maintain accurate, compliant data in our CRM (Donorfy), including prompt input of donations.

Charitable projects

• Support the planning and coordination of secured charitable projects, liaising with project partners, monitoring delivery milestones, payment schedule and working with the wider team to maximise success.
• Compiling project monitoring/evaluation data from project partners to support excellent impact reporting.

Governance and operations

Together with the volunteer Charity Secretary:

• Coordination of Board meetings and AGMs, agendas, papers and minutes.
• Maintain central registers (trustee attendance/terms, governance documents, policies, risk, safeguarding training etc).
• Fulfil statutory and regulatory responsibilities, including filing of annual accounts.
• Advise trustees on governance best practice, in line with Charity Commission guidance.
• Management of policies, procedures and operational systems (including the CRM) that strengthen internal controls and identify opportunities to improve cost efficiency.
• Prepare Quarterly reports for the Board, and upon request.
• Ensure compliance with relevant legislation and the Fundraising Code of Practice, including delivering the responsibility of data protection lead.
• Maintain relationships with volunteer Independent Advisors and commissioned service providers e.g. finance, HR and legal to ensure compliance/best practice.

Rosa is on the lookout for someone dynamic, organised, and dedicated to step into this key role within our small and committed team.

We’re looking for someone who is confident managing day-to-day finances and admin with the skills and curiosity to support our systems. This is a home-based, varied and hands-on role, ideal for someone who loves making things run smoothly behind the scenes and takes pride in getting the details right.

If you are motivated, eager to learn, and excited about helping a mission-driven organisation stay organised and efficient—we would love to hear from you.

Responsibilities

This role is a broad role, covering finance administration, systems administration as well as supporting in a wide variety of tasks across the organisation’s work.

Key tasks

Finance

• Manage day to day finances using Xero, ensuring payments are made as scheduled
• Perform all day-to-day bookkeeping duties using Xero and Excel
• Maintain all necessary accounting records including invoices, expenses, payments and transactions
• Ensure payments are made as scheduled and processed through the bank
• Review and maintain supplier records, (including subscriptions, memberships, insurance etc.) 
• Maintain accurate financial information regarding donations and grants, including sources of donations and Gift Aid
• Assist with Annual Reports and Accounts process and with annual audit process

Systems administration

• Act as main point of contact for our IT support provider and main systems administrator on our databases (Beacon) and project management tool – no prior experience of these systems is required but you must have a willingness to learn.
• Act as GDPR officer, ensuring data retention and GDPR compliance across the organisation.
• Maintain and update records and processes on project management software.
• Maintain an effective filing and data management system for the organisation across Microsoft SharePoint
• Induct and train staff on new systems and processes.

HR support

• Coordinate the recruitment and induction of staff and contractors.
• Maintain Rosa’s staff handbook, ensuring agreed changes are implemented.
• Lead on Health and Safety compliance across the organisation
• Assist in the policy development and policy review schedule.

Governance support

• Service quarterly Board of Trustee meetings, including collating and formatting of papers
• Maintain accurate Trustee records
• Manage information relating to the Charity, including legal documentation required by external bodies

Grant Administration support

• Process funding awards, including processing payments
• Updating and reconciling grants database with financial management system and 360 giving data
• Undertake regular database cleaning ensuring data is stored correctly.

Philanthropy and Partnerships support

• Assist in the organisation of events
• Support in the transition to a new fundraising database
• Support the recording and reconciliation of donations on the fundraising database, ensuring records are maintained and up to date

How to apply

To apply please download the Job Pack below and follow the instructions to apply via our on-line application form.

Please note, for the link to the application to work, you will need to download the pack.

Hours: Full-time - 36hours per week

(Will also consider part-time - 28hours a week and flexible working requests)

Location: Fully remote with occasional travel within England

Role Summary

The Community Forest Trust (CFT) supports, enables and champions the work of England’s Community Forests, who are the leading woodland creation network in England. We provide a range of support services for the forests including finance functions, payroll and accountable body for funded projects.

We are seeking a detail-oriented and highly organised Finance and Operations Officer to join our team. You will be responsible for maintaining financial transactions, preparing reports, and ensuring compliance with the organisation’s financial policies and procedures. The ideal candidate will have experience in a finance role, competency with accounting software and a commitment to delivering accurate, high-quality work.

You will also provide support to the CFT Managing Director and team, including diary management, booking travel and accommodation, supporting project delivery and arranging meetings and events. You will possess strong organisational skills, with a focus on providing exceptional assistance to ensure the smooth operation of our daily activities. This role requires the ability to manage multiple tasks efficiently and communicate effectively with a range of stakeholders.

Key Responsibilities

Finance Work

• Check, process and record payments in accordance with agreed procedures, administer invoices and expenses claims received, ensuring they are forwarded for authorisation in a timely manner, correctly coded and posted on the finance system
• Prepare purchase invoices, add to the payment spreadsheet ready for weekly payment run processing
• Run the Weekly Credit Control cycle, ensuring invoices are raised and sent on time and monitoring aged debtors, chasing late payments as required
• Reconcile the credit cards and bank account and ensure the financial system is up to date
• Support the Finance manager in month end procedures
• Draft monthly, quarterly and annual management accounts and finance reports
• Support the preparation of grant claims, ensuring that adequate records are kept
• Assist with year-end audits
• Assist with payroll processing
• Respond and deal with finance queries received internally and externally

Operations Support

• Provide support to the CFT Managing Director and team, including diary management, booking travel and accommodation, taking and drafting minutes
• Provide support for planning and arranging meetings including the CFT Board, Forest Network and with key stakeholders, including agreeing dates, organising venues and catering, distribution of agendas and supporting papers
• Support the Forest Network including arranging ‘all-hands’ briefings and the annual conference
• Ensure CFT’s contacts list is kept up to date
• Provide ad-hoc admin support for CFT projects and programmes
• Manage social media accounts ensuring relevant message sharing and posting to increase engagement
• Manage and respond to general enquiries including via the website, telephone and e-mail

Person Specification

Essential:

• English and Maths GCSE A-C or equivalent
• Proven experience in bookkeeping/similar finance role, including following policies and procedures, processing invoices, supporting the preparation of financial reports, financial reconciliation
• Good working knowledge of key accountancy software such as Quick Books or SAGE
• Administration experience, including providing support for colleagues, arranging meetings/events
• High level of numeracy and financial literacy, comfortable working with budgets and spreadsheets and be able to input data accurately
• Good working knowledge of Microsoft Office packages, including Word, Excel, PowerPoint and Outlook
• Strong organisational and time management skills
• Excellent communication skills and the ability to liaise with a range of stakeholders
• High attention to detail and accuracy
• Team worker, but also happy to work independently including self-managing remote working
• A ‘can-do’ attitude and uses their own initiative
• Problem solving skills
• Ability to work under pressure, prioritise and meet tight deadlines
• Flexibility with the ability to adapt to the needs of the charity

Desirable:

• Qualification in finance or accounting e.g. AAT
• Experience of using social media in a work context
• Knowledge of social media channels including LinkedIn, Facebook etc and skilled in using them

Other Information

We pride ourselves on being a supportive and dynamic workplace. We aim to support our team enjoy their work and achieve a good work-life balance.

The organisation’s holiday entitlement is 25 days a year (full-time) plus public holidays. We also operate a flexi-time and TOIL system.

CFT has an auto-enrolment pension. Employer contribution to pension is up to 8% match of the employee contribution.

CFT employs around 50 staff based in the Forests but has a small core team of 4, which works remotely and there is no office base. We meet once a quarter in-person and this post will occasionally need to attend in-person meetings and events, including the annual conference.

There is a 6-month probation period.

Recruitment Timetable

Deadline for applications: 12noon Friday 24th October 2025

Interview date: Thursday 6th November 2025

Please submit your CV, with a covering letter that is no more than 2 sides, evidencing how you meet the person specification by the deadline above.

Please note, any CVs submitted without a cover letter will not be accepted.

Due to limited team capacity, if you have not heard back from us by Tuesday 28th October, please assume that you have not been shortlisted for interview.

Thank you for your interest in working for the Community Forest Trust.

We are an equal opportunities employer and welcome applicants from all sections of the community.

The Operations Coordinator provides essential administrative, financial, and scheduling support across RAP’s international operations. This position is responsible for maintaining contract and vendor documentation, supporting finance and accounting workflows, processing data and invoices, coordinating executive calendars, and assisting with general systems administration, including IT-related tasks. Reporting to the Director, Operations, the coordinator will work closely with the Finance, Development, People, and Executive teams to ensure internal systems and processes run smoothly and efficiently. The role requires strong attention to detail, high reliability, and the ability to manage multiple operational tasks in a distributed, multicultural environment.

ESSENTIAL FUNCTIONS

Contracts & Administrative Coordination

• Maintain and improve global contract databases for vendors, consultants, and partner organizations, ensuring templates, amendments, and signature processes are consistent and well-documented.
• Track deadlines, deliverables, and grants & contract renewal dates; flag follow-ups and support internal reviews.
• Assist with compliance documentation and liaise with legal or People Operations for contract-related questions.

Finance & Data Support

• Process invoices, expense reports, and vendor payment requests in coordination with the Accounting Manager.
• Support monthly reconciliations and internal tracking of budget codes, payment schedules, and audit trails.
• Enter and maintain clean, accurate data across RAP’s financial and operational platforms (e.g., Sage Intacct, Nexonia, Monday)

Scheduling & Executive Support

• Provide scheduling and administrative support to RAP’s Senior Leadership Team.
• Coordinate cross-time-zone meetings, recurring team check-ins, and board/committee calendar invites.
• Prepare agendas, take notes, and help ensure meetings are productive and well-structured.

General Operations & IT Liaison

• Assist with account creation, access issues, and user setup across platforms
• Partner with RAP’s IT vendor to triage tech issues, coordinate hardware/software purchases, and keep inventories updated. Support onboarding logistics, including device prep, new account setup, and tools orientation for new hires.

MINIMUM QUALIFICATIONS

• 3+ years of experience in an administrative, finance, operations, or executive support role.
• Profiles with backgrounds in nonprofit operations, executive assistance, virtual assistance, or operations analysis are a strong fit.
• Fluent in English; fluency or professional working proficiency in other global languages, particularly in French, highly valued.
• Familiarity with collaborative tools and systems such as Microsoft Office, SAGE Intacct, SharePoint, Monday, or similar. Experience managing scheduling or contracts workflows, especially across international time zones. Some exposure to finance or accounting processes (e.g., invoice processing, expense tracking, document management).

Why RAP?

We believe that great people power great work. RAP offers:

• Flexible, remote-first working arrangements
• A collaborative, multicultural, mission-aligned culture
• Competitive salary (GBP 30,000–40,000)
• Comprehensive benefits and generous paid leave
• Meaningful work with global impact

Would you like to join our small, dedicated, international team to make a difference to the lives of seafarers and their families worldwide by taking the lead on managing our well respected helplines?

ISWAN has recently created this new role, which will be pivotal to further developing our quality service to seafarers. We have seen significant growth in the number and usage of our helplines and now seek to ensure we have a management structure capable of coping with further helpline growth.

As ISWAN’s Head of Helpline Services, you will be responsible for the strategic development, account management and evaluation of all ISWAN helpline services.  

We have no preconceptions about where the successful applicant will come from but you will bring experience of managing multi-channelled helpline operations and best practice as well as planning, measuring and delivering user and client service improvements.

You will need to be capable of working effectively within a complex international context and have sound experience of service development. This is a part-time role (21 hours per week) but we are keen to find the right person and therefore happy to discuss flexible working patterns. We are flexible about where the role is based but you will be managing helpline operations in the UK, India and the Philippines so you will need to be a great team player.

Location: Remote/ Home-based in UK. Occasional national and international travel required.

Contract: 1 year with the possibility of extension dependent on continuation of funding

Reporting to: Deputy Head of Operations 

Salary: £35,000

Additional benefits: 25 days annual leave plus public holidays (annual leave increasing by 1 extra day for every year’s service up to 30 days total), life assurance and access to an employee assistance programme. 

Overview 

We are seeking a highly organised, values-led Administrative Support Officer to provide essential administrative, financial, and coordination support to ensure the smooth and effective day-to-day operations of WeProtect Global Alliance. 

In this new role, you will join our small, remote Secretariat and support administration, finance, staff coordination and meetings, helping the team work efficiently while upholding a strong commitment to child protection and the mission and values of WeProtect Global Alliance. 

If you are motivated to use your skills to contribute to our global mission of creating a digital world free from harm for children and young people, this is the place for you. 

Job description 

Overall purpose of role 

The Administrative Support Officer will play a vital role in ensuring the smooth and effective day-to-day running of WeProtect Global Alliance. Reporting to the Deputy Head of Operations, this new role provides wide-ranging support across administration, finance, HR, and team coordination, ensuring that internal processes run efficiently in a dynamic, remote working environment. 

Key Responsibilities 

Administrative and Operational Support 

• Provide general administrative support to the Secretariat, including correspondence, maintaining organisational records and policies, and managing virtual offices. 

• Schedule and coordinate Board and FRAC meetings, including preparing materials and accurate minute-taking. 

• Support the organisation of retreats, away days, and staff travel, as well as managing the Monday meeting rota and staff engagement activities. 

• Order equipment, business cards, and other items for staff as needed, and maintain the fixed asset register. 

• Provide ad-hoc support to the Communications Lead, assisting with administrative tasks, coordination, and document preparation as required. 

Finance and Contracts Administration 

• Support financial processes by coding and processing invoices, expenses, and receipts, assisting with monthly financial consolidation, and coding income allocations. 

• Provide support with audits (UK and Stichting), intercompany transfers, payroll variance checks, and day-to-day banking. 

• Assist with contract administration and supplier relationships, including account management (e.g. CloudTech24, Signeasy). 

• Support payment approvals and processing in Telleroo, and contribute to accurate record-keeping for budget and compliance purposes. 

Staff and HR Support 

• Support recruitment processes, including the administrative aspects of staff onboarding and offboarding. 

• Assist with payroll payment processing, insurance management, and HR compliance for UK and Irish staff. 

• Help coordinate staff support initiatives, such as leaving gifts and team events. 

Team Coordination and Events Support 

• Organise and support regular team meetings. 

• Circulate new policies, processes, and organisational updates to ensure staff remain well-informed. 

• Contribute to the delivery of the biennial Global Summit and other major events where required. 

Process Improvement and Capability Building 

• Work closely with the Deputy Head of Operations to strengthen operational systems and ensure effective, compliant day-to-day management. 

• Support internal training initiatives to build staff capability in finance, HR, and operational processes. 

• Identify opportunities to improve processes and implement best practice across the organisation. 
   

See attached document for the full job profile.

Join Mersey Rivers Trust and Help Make a Real Impact for Rivers, Wildlife and Communities! 

Are you a skilled finance and governance professional looking to use your expertise for good? Mersey Rivers Trust is seeking a Finance and Governance Manager to join our Senior Leadership Team and help shape the future of our environmental charity. 

We’re a passionate team working to protect and restore rivers across Greater Manchester, Merseyside and Cheshire — and we need someone like you to ensure our finances and governance are as strong as our mission. 

APPLICANTS MUST LIVE WITHIN OR CLOSE TO THE MERSEY CATCHMENT – APPLICATIONS FROM OUTSIDE THIS AREA CANNOT BE CONSIDERED.

The Mersey Rivers Trust (MRT) is an environmental charity focussing on the protection and enhancement of rivers and waterbodies in the Mersey Catchment. It operates in an area covering Greater Manchester, Merseyside and Cheshire. We have an annual turnover of c£1m and employ 19 staff delivering up to 30 projects per year. The Trust works with partners, local communities, and volunteers to deliver a wide range of projects including river restoration, reduction of flood risk by Natural Flood Management techniques, river monitoring, volunteer events (eg river clean-ups/invasive species control and citizen science), community engagement and education events, farm advice/plans and biodiversity net gain. The Trust continues to evolve to meet the increasing challenges of protecting and enhancing rivers and waterbodies in the catchment.

We are seeking a Finance and Governance Manager to join our Senior Leadership Team and lead the Trust’s finance, governance, and back-office functions. This is a pivotal role focused on ensuring financial integrity, regulatory compliance, and effective charity governance. While not involved in field-based project delivery, the Finance Manager plays a strategic role in supporting the organisation’s mission by enabling robust financial planning, reporting, and operational support. You will work closely with the Chief Executive Officer, Board of Trustees, and project teams to ensure the Trust remains financially resilient and well-governed.

As the Finance and Governance Manager, you should possess expertise in financial control and reporting, allowing you to effectively handle delegated responsibilities. Your numerical skills and critical thinking abilities will enable you to proactively address challenges and streamline processes. 

The role holder will report directly to the Chief Executive Officer and will be a member of the Senior Leadership Team. The role will also include direct line management responsibilities of the Administration Officer. 

If you are a motivated financial professional with a passion for driving organisational success, we invite you to apply and contribute to our team’s growth. 

Key Responsibilities

• Lead the management of the back-office function and Charity governance of MRT.
• Act as the Company Secretary to ensure compliance with financial and legal requirements, as well as maintaining high standards of Charity governance.
• Work with the Chief Executive Officer to prepare and manage budgets, provide input to the Trust’s business plan and strategic initiatives.
• Contribute to the strategic direction of the Trust as a member of the Senior Leadership Team.
• Provide financial insight and analysis to support strategic decision-making and long-term planning.
• Support the development and implementation of organisational policies and procedures to ensure good governance.
• Act as a key liaison with the Board of Trustees, preparing and presenting financial and governance reports to inform oversight and decision-making.
• Lead on the development of internal controls and risk management strategies to safeguard the Trust’s assets and reputation.
• Oversee all payments, manage cash flow, income and claims.
• Support financial planning for grant funding applications to support delivery of our objectives.
• Line management of the Administration Officer.
• Renew the annual insurance policy ensuring adequate cover and value for money.
• Maintain, oversee, and update all project management reporting systems on time and to budget (including timesheets, expenses and monthly reports).
• Complete all necessary reports and keep suitable records in line with the funding requirements and document retention policy.
• Highlight any new risks and issues identified whilst carrying out duties, and work with the team to manage and resolve them.
• Fulfil duties as assigned by the Chief Executive Officer.
• Any other reasonable duties as required by MRT.

The post holder will be home based with travel throughout the Mersey catchment. The applicant will need to live within or close to the Mersey catchment to facilitate regular travel to meetings. Remote working from other parts of the country cannot be considered for this role due to the need for regular face-to-face interactions. 

Candidate profile

Essential

• A financial control and reporting background, qualification or qualified by experience. 
• Experience of organisational governance, ideally with knowledge of UK General Accounting Practice and Charities regulations.
• Experience of financial and management reporting within a small to medium-sized organisation.
• Experience of liaising with accountants to prepare annual accounts and reports required by the Charity Commission.
• Experience of cash flow forecasting.
• Familiarity with Xero financial and project management software (or similar).
• A confident and clear communicator with the ability to communicate financial information in an appropriate manner for non-financial trustees and staff.
• Aptitude in problem-solving.
• Self-motivated and able to work effectively from home with strong communication skills and with a high level of accuracy and attention to detail.
• Ability to work flexibly across the working week when necessary.
• Ability to prioritise and plan activities to meet strict deadlines.
• Excellent literacy, numeracy and report-writing skills.
• Excellent presentation and communication skills.
• Strong negotiation and influencing skills.
• Good computer literacy skills (e.g. with Excel, Word, PowerPoint and project reporting systems).
• A reliable team player with good attendance and work performance.
• Ability to set performance objectives and ensure these are achieved.
• Excellent organisational / admin skills and attention to detail.

Desirable

• Experience in financial planning for funding applications.
• Experience of working in the charity or not for profit sector.
• Understanding of small-scale charitable trading.
• Experience of commercial contract management.
• Experience of managing an IT service provider.
• Knowledge of the Mersey Catchment.
• Good network of contacts in the sector. 

General notes

• Some travel around the Mersey Catchment will be necessary therefore a current driving licence and access to a vehicle (insured for business use) is desirable or otherwise access to public transport networks. 
• This position will from time to time require work during some evenings, weekends and public holidays to meet the needs of the post. A time-off in lieu system is operated by the Trust.
• We will also require the successfully applicant to undergo a basic DBS check and provide satisfactory references from previous employers.

Team: Community Operations 

Location: South Wales

Work pattern: 35 hours per week, 9am-5om, Monday to Friday with some weekend work
and flexibility required

Salary: Up to £30,809.83 per year

Contract: Permanent

This role requires an enhanced DBS check (including the Children's Barred List).

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Regional Volunteer Team Leader:

• provide high level volunteer management within a designated geographical area
• recruit, induct, train and provide ongoing support to teams of diverse volunteers
• ensure that volunteering best practice standards are applied to all aspects of volunteer management

About the Field Operations team:

• the community operations team is responsible for supporting our volunteers in centres and branches to work towards our strategy – All for Cats.
• our centres and branches care for thousands of cats each year until they are able to find a loving new home.
• the team consists of an Operations Manager, Branch Development Manager, Centre Manager, Cat Welfare Advisor and wider community operations team

What we’re looking for in our Regional Volunteer Team Leader:

• ability to multi-task and work on own initiative, accurately and under pressure
• ability to build strong relationships and work as a team in a collaborative way
• positive attitude
• flexible and adaptable
• experience of supervising employees and volunteers

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about

Interested? Here’s how to apply:

Application closing date: 15 October

Interview date: 29, 30 and 31 October 2025

Please note, we do not accept applications or speculative CVs from agencies.

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. anonymised application form
2. virtual interview on Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email [email protected] if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

Our client was founded in 2018 by the families and friends of people who had taken their own lives as a direct result of gambling. The charity supports people bereaved by gambling-related suicide, raises awareness of the devastating consequences of gambling disorder, and works to prevent gambling-related suicide. They are now recruiting for a Specialist Family Support Manager, a pivotal position for the organisation that will deliver evidence-based therapeutic support for bereaved families. This is a permanent, full-time role that will be based remotely (although travel will often be required due to service needs). Please note, you must hold a clinical qualification in a relevant therapeutic discipline to be considered.

As Specialist Family Support Manager, you will work as part of a dedicated, tight-knit team, delivering tailored, therapeutic interventions to families bereaved by gambling-related suicide. You will build consistent, compassionate relationships with families, supporting them to navigate investigations, inquests or research processes linked to gambling harms, ensuring they feel informed, represented and supported. You will ensure that all clinical practice adheres to safeguarding, risk management and professional standards, maintaining accurate and confidential records. You will also work across the wider organisation, providing clinical input into the design of training modules (including training for NHS clinicians and social care professionals) to raise awareness of gambling-related suicide.

To apply for this incredibly impactful position, you must have a clinical qualification in a relevant therapeutic discipline as well as post-qualification experience. You will have demonstrable experience of delivering therapeutic interventions with individuals and families affected by bereavement, addiction or mental health issues. You will have experience of assessing needs, developing support plans and managing risk/safeguarding effectively, and will be comfortable working autonomously within a small team/organisation. Experience of designing/delivering training for professionals is desirable.

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. We particularly welcome those who have lived experience to apply. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Victoria Savva at Prospectus.

Please note this role will be based remotely but will include regular travel according to service need. This is a permanent, full-time opportunity, however an element of flexibility is required as some delivery may take place in the evening, depending on families’ availability.

Interviews to take place on – Weds 4th / Thurs 5th November.

About you

Do you want to use your skills to make it possible for people with myeloma, an incurable blood cancer, to live longer and better lives?

Myeloma UK is looking for a motivated and engaging Support Services Manager to join our Lived Experience & Clinical Practice directorate. 

As we broaden our reach and enhance our service offerings, we're seeking an inspiring and forward-thinking leader to guide our team through this exciting phase of growth. The ideal candidate will energise and empower others, thrive in an agile environment, and bring exceptional change management expertise to drive transformation

You will have experience in communicating with and delivering information sensitively to those living with or affected by health conditions. You must be able to convey complex information in layman's terms and deliver information over the telephone and/or in writing. Empathy and sensitivity are required to work closely with people affected by myeloma.

You will have excellent organisational, communication and IT skills with the ability to manage a wide range of tasks together with line management experience.  You need to be self-motivated and committed to making a difference, with a willingness to attend Myeloma UK meetings and events and work outside office hours as and when required

Experience working in haematology or oncology nursing, clinical research or healthcare background and experience of Helplines Partnership accreditation would be beneficial but not essential.

About the role

As Support Services Manager you will support the Lead Myeloma Information Specialist, the Peer Service Co-ordinator and Support Group Co-ordinator to deliver their respective services.  In addition, you will deliver personalised, empathetic, and accessible information and support to service users affected by myeloma and its related conditions (such as AL amyloidosis, smouldering myeloma, and MGUS).

You will need to work towards being an internal expert on myeloma, keeping aware of research and clinical developments, current opinions, guidelines and other initiatives in the field of myeloma and related conditions, including the pipeline of myeloma drugs.

As part of the role, you will monitor impact and ensure all services are running in accordance with Service Guidelines, including leading the submission to the Helplines Partnership for re-accreditation as required. You will lead the team in service improvements and new initiatives, working with colleagues from across the organisation to drive impactful changes.

About us

Myeloma UK is the only UK charity focused on myeloma and its related conditions.  We provide support and influence access to treatments, while researching a cure.  Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well.  Together, we support, so no one faces myeloma alone. 

We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.

Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.

Our culture

Wellbeing and staff engagement are at the heart of our culture.  We offer our employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working from home with hub-based office working, health plan, employee assistance plan and holiday purchase scheme and we are committed to providing learning and development opportunities for all our employees.

How to apply

If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following:

1. A cover letter telling us more about you and what you think makes you a good fit for this role

2. A CV that sets out your career history, with key responsibilities and achievements

Applications close on 9am 21 October 2025 and interviews will be held on 30 & 31 October 2025.

Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:

· sex

· race

· disability

· age

· sexual orientation

· gender reassignment

· religion or belief, marital status, or pregnancy and maternity

Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.