In these unprecedented times, Citizens Advice is at the frontline of helping people face the challenges presented by the coronavirus pandemic. Between 9 March and 9 April, we helped 220,000 people with one-to-one advice over the phone, by email and webchat and our website saw 9 million views.
Our teams are working hard to provide the best advice for people in difficult situations. We’re responding rapidly to people’s changing needs, and helping those who need us most.
The Lab is a small multidisciplinary team, within the Customer Journey team. We do rapid experimentation in areas we know less about to find new ways to meet the needs of our users.
We do this in the leanest possible way. For example, in our Speech to Text experiment we tested a prototype without using the technology at all.
We’re here to help Citizens Advice transform its processes, ways of working, and technology to better meet our users’ needs. This means our experiments are as often behavioural as they are technological. The Lab takes an inventive, responsible and generous approach to its work, building on the expertise and ideas of colleagues across the network. It works openly, with a core team of innovation experts and in collaboration with colleagues from other disciplines.
As one of two product owners in the Lab your role will be to ensure the effective development and delivery of ideation, experimentation and prototyping of ideas for the Citizens Advice of the future. The role is responsible for leading the incubation phase of these propositions, as well as building engagement and ownership across the organisation for successful scaling.
You will be doing this through co-designing an Incubator Network – a group of local Citizens Advice offices who we work with to test and pilot ideas – and by working with a diverse group of collaborators. Systemic change is an important part of what we do, and collaboration skills are key.
Candidates will have:
- Experience of delivering user-centered digital products and services, working with multidisciplinary product teams.
- Ability to plan and facilitate workshops with senior stakeholders to prioritise user needs and product plans, working within resource constraints.
- Excellent ability to form product backlogs, responding to stakeholder influence while prioritising user-centred features.
- The skills to develop and communicate a product vision and strategy.
Come and join us!
We’re an equal opportunity employer and prize diversity as a strength. Everyone is welcome at Citizens Advice. We offer flexible working, and are open to part-time and job sharing too. In fact, several of our leadership team members work four days a week.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.
We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.
The People’s Empowerment Alliance for Custom House (PEACH) is looking for a part time General Manager. If you are a great communicator with excellent organisational skills and a passion for social justice, this could be the role for you.
PEACH is a unique organisation with a reputation for ground-breaking community organising work in East London. It is a newly incorporated organisation set up over 7 years ago that aims to improve the jobs, housing, safety and health of Custom House using community organising methods. PEACH have created a new General Manager role to help steer the organisation, its trustees, staff and volunteers through its transition to a more formal organisation and to help it grow and develop into a sustainable organisation.
As the General Manager you will work with community leaders and fellow staff to create a resilient organisation that will enable us to expand our work and deliver on our mission of community organising and empowerment. You will have previous experience of project management and financial administration and excellent attention to detail. In this role you will have primary responsibility for HR functions, systems and processes, financial management and business planning/fundraising. You will also have a commitment to inclusion and diversity.
The General Manager role involves working closely with the trustees, to ensure smooth, robust and transparent management of all the company’s activities, including financial management, scheduling and general administration.
We are looking for someone creative, experienced and grounded who wants to go on this journey with us.
We encourage applications from individuals that identify as disabled, working class, LGBT+ and from diverse cultural and ethnic backgrounds.
Location: Newham, London
Contract type: 1 year fixed term, part time 3 days a week plus occasional overtime (with potential to extend)
Salary: £34,000 - £40,000 per annum, pro rata dependent on experience
To apply please read the Full Job Description and Person Specification in the Recruitment Pack, fill out an Application Form and send back to us.
Application Deadline: 12pm on 18th June 2020
Interviews will potentially take place between 30th June to 4th July 2020. We plan to hold second interviews for shortlisted candidates around the 16th July to 20th July 2020.
Due to COVID 19 circumstances we will conduct interviews on line via ZOOM.
Access requirements and adjustments to the interview process will be discussed with shortlisted applicants.
Flexible working requests can be considered. Usual working hours will be between Monday to Friday 10-6pm. Please contact us to discuss specifics.
The successful candidate will be required to provide two suitable references and undertake an enhanced DBS check.
The client requests no contact from agencies or media sales.
Recruiting for a Contract Manager (12 Month FTC - Maternity Cover) to join our Mental Health Service in Haringey!
£32,000 per annum, 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more
Look Ahead Provide 3 Recovery Houses, 24 hour/7 days a week, for those with mental health issues living in Barnet, Enfield and Haringey (BEH). The service offers various interventions and treatments within the acute care pathway, working with clinical teams in BEH to maintain and improve quality of life. The service is based on customers' needs and will only provide short-term accommodation of up to 14 days to those who do not require inpatient admissions. The successful applicant will be based at Fortis Green (Haringey Recovery House).
Key Responsibilities:
- Drive business planning activities within your contract, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessary
- Using sound financial and accounting principles, manage contract budgets to deliver on corporate and local contract financial targets
- Successfully lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
- Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution
- Responsible for reporting all staff changes to HR and Payroll departments, as appropriate e.g. starters, leavers, additional hours etc.
- Responsible for maintaining quarterly staff succession plans
- Deliver effective, professional and commercially focused briefings and supervision meetings with staff and ensure that information, reporting & communications flow up/down is effective
- Responsible for managing and allocating customers to support staff (casework management)
- Develop key business relationships with all relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Plan, organise and prioritise operations within your contract to ensure maximum efficiencies/utilisation of all resources
- Working with your team lead creative and ambitious customer involvement plans across the patch and ensure successful implementation
- Where appropriate to role, carry client group specialism activities, linking in with other Managers and Heads of Operations to ensure focussed integration of specialisms across the whole organisation
- Lead quality visits, using Look Ahead's local indicators to monitor quality/performance, set targets and lead action plans to ensure highly rated services that reflect requirements of local funders and local and national standards
- Responsible for producing and submitting Monthly Management Reports to the Performance team, ensuring that all data gathered on local KPI's are accurate and up to date
- Drive continuous improvement initiatives across contract portfolio ensuring Look Ahead continues to set and achieves sector best practice standards and is held as a benchmark to competitors
- Develop and maintain excellent internal management relationships with all other Look Ahead departments and functions, ensuring sharing of best practice and supporting initiatives to improve organisational performance
- Within your service, ensure competent use of all relevant business IT systems and all company policies and frameworks
- Responsible for managing petty cash for the service in accordance with Look Ahead procedures
- Deliver an out of hours on-call service for region
- Ensure Look Ahead Health and Safety policies are adhered to throughout the service, to review at local level and ensure staff are competent and suitably trained
- Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Head of Operations Managers
- Ensure that all other Look Ahead policies and procedures are adhered to
- Carry out other management duties commensurate with the designated role level, as may be deemed reasonable by Look Ahead, including the management of other contracts within the designated patch, or an alternative patch, if such a need arises
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
Person Specification:
- Ability to lead and motivate staff to deliver excellent services
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind
- Excellent organisation skills
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviour
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Able to work as part of a group or team as well as being self motivated
For more information or to apply please visit our website.
Look Ahead supports around 8,000 people across London and the South East each year. People who for a variety of reasons may need some extra suppor... Read more
We are looking for a Grants Manager to help increase the amount of grants we award. The talented Grants Manager will work along side our Head of Grants and another Grants Manager, managing grants at every stage through out the process, including building relationships with potential grantees, effective and efficient grant making and overseeing grantee reporting. You can read more about our work and grants on our website. This new position will have a vital role in the small and friendly team working closely together to make a positive impact on those who live, work and visit London.
The Trust choose partners based on shared values and mutual interests – creating access to opportunities (including special education needs, community centres and museums), improving health and well-being (through funding medical facilities and research), and investing in our communities and the environment (focus areas include green spaces and air pollution). Strategic priorities are regularly reviewed and therefore may change.
For further information and details of how to apply please see the attached Job Description and Person Specification. Applications close at 9am on Tuesday 9th June. First interviews will be held remotely provisionally the week commencing 15th June and second interviews scheduled for the week statring 29th June. (These dates may be liable to change)
The client requests no contact from agencies or media sales.
Please note successful candidates should expect to be appointed at the starting point of the salary scale and consideration may be given to a higher salary depending on the experience of the individual)
Full Time (35 hrs p/w) – Permanent Contract
Camberwell, London SE5 + travel across the country
Ref Code: NSM-201
Are you a proactive and inspiring individual with experience of delivering high-quality services supporting children, young people and families involved in, or at risk of, violence, vulnerability and exploitation (VVE) and/or the criminal justice system?
If so, St Giles Trust has an exciting opportunity for a National Service Manager to join our SOS+ team and lead the development and roll out of our SOS+ Early Intervention and Preventative Service across our regional hubs.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
Our award-winning and rapidly expanding SOS+ Service works with young people in a variety of settings by delivering sessions and workshops in schools, Pupil Referral Units, Community Centres and to Youth Offender Teams. The mission of SOS+ is to prevent children and young people becoming involved in gangs and youth violence by equipping them with tools, knowledge and support delivered by experts with lived experience.
About this vital role
The rise in serious youth violence and child criminal exploitation across the country is particularly prevalent in areas we have regional hubs - Leeds, Coventry, Wolverhampton, Norfolk and North Wales. The service’s expansion is positive, but there is a need to ensure that this development is carried out within a national strategic framework that maintains quality and consistency, whilst enabling flexibility and responsiveness to local/regional needs and conditions. That’s where you come in.
As the National Service Manager, you will collaborate with Regional Managers to develop and expand SOS+ nationally, offering support and expertise where needed. In addition you will be providing overall leadership for the SOS+ Service and be responsible for achieving its goals and sustaining its success. You’ll do so by providing strategic direction and drive and ensuring the effective management of the service’s performance targets, including quality, safeguarding, activity, finance, targets, staff performance and governance. Line managing the SOS+ London management team and core national team will be an important aspect of the role too, as well as cultivating strong relationships with national partners and commissioners, setting up robust internal monitoring systems, developing and implementing sustainability plans and much more besides.
What we are looking for:
• A project management or leadership qualification and experience of managing large complex projects across a wide geographical area, including those with multiple funding streams
• A good understanding of lived experience models and what enables people with lived experience to flourish and progress
• The ability to provide leadership to a national initiative, think and act strategically at national levels and with commissioners, partners and funders
• A proven track record of building effective long-term partnerships with internal and external stakeholders
• Significant experience of securing, diversifying and building new income streams and creating innovative and business development strategies
• An entrepreneurial approach that can deliver fresh and innovative ideas, plus a collaborative management and working style in a diverse workforce setting
In return, you can expect a competitive salary, generous leave allowance, staff pension, access to clinical supervision, a mentoring programme, an advice and counselling service, season ticket loan and much more.
If you have any queries or require further information and to apply, please visit our website.
Closing date: 3rd June 2020. Interviews: 9th & 11th June (please note if the lockdown restrictions and social distancing measures are still in place, shortlisted candidates will be interviewed via video).
ABOUT USThe Woodland Trust is the UK’s leading woodland conservation charity. We want to see a UK rich in native woods and trees, for people and wildlife. The Trust aims to engage and inspire people about woods and trees to help us meet our vision of creating, restoring and protecting woodland.
THE ROLERising to the many challenges facing woods and trees, the Site Manager will manage a number of Woodland Trust sites in line with our conservation principals and woodland management approach, principally including Langley Vale Wood. Diverse and fascinating, Langley Vale Wood has pockets of ancient woodland, and stunning views over the rolling hills of the North Downs. In the coming years, our ambitious woodland creation scheme will transform the existing arable land into a naturally restored haven.
The Site Manager will be responsible for managing the site alongside effective delivery of the project at Langley Vale Wood, which includes working with and managing contractors and volunteers, engaging with stakeholders, hosting events and development of visitor facilities. The Site Manager will work collaboratively, building effective relationships with internal teams, external partners, neighbours and interested parties, alongside managing a group of dedicated and passionate volunteers.
THE CANDIDATEYou will need previous experience of working in the forestry or conservation sector in a land based role. Specifically you’ll need experience of working with and managing countryside contracts and contractors, volunteer schemes, project management and engagement with a wide variety of stakeholders, user groups, volunteers, visitors and neighbours. Ideally you will have a relevant qualification to support your experience.
With a positive and results focussed approach you’ll be determined to seek successful outcomes from every scenario. You’ll be able to work and communicate with others internal teams and external organisations effectively, build strong and effective relationships, be commercially aware and flexible to changing demands. You’ll be organised and thorough and have high standards and expectations for the works you manage.
A full driving licence or the ability to undertake travel across a wide area, sometimes to remote locations is a must.
WHAT YOU CAN EXPECTThere’s no other organisation like the Woodland Trust. Whatever you do here you will be supporting our work to protect and enhance woods and trees. In return we recognise and value our people. You'll have our full support, training and opportunities for professional development, along with a contributory pension, life assurance and good holiday entitlement.
As the UK's largest woodland conservation charity, we are the leading voice for woods and trees. We campaign to protect precious ancie... Read more
An exciting opportunity has arisen to join the UK's leading children's mental health charity. Place2Be has been providing in-school support and expert professional development to improve the emotional wellbeing of children and young people, families, teachers and school staff for over 25 years.
Place2Be provides children's mental health services in over 600 primary and secondary schools, reaching a total school population of over 350,000 pupils. The teams at the charity provide a range of services in their partner schools to build resilience early in life through counselling, creative work and play, and support a child's ability to engage in school life. They are currently training c1200 Counsellors on Placement each year who build their mental health and counselling skills and experience through practice in their partner schools.
To continue their ambition to reach 10% of schools nationally Place2Be is now looking for an inspirational and passionate clinician to join them in the capacity of Regional Clinical Lead (London) on a permanent basis.
Place2Be - Regional Clinical Lead (London)
Location: 175 St John St Clerkenwell London. Travel across the London will be required.
Salary: 50K + Benefits
Contract: Permanent
As a Regional Clinical Lead, you will ensure consistently high quality, safe, ethical and efficient clinical work is delivered across the Region. You will be accountable for clinical governance and ensure all services are clinically sounds, effective and legally compliant.
As a senior member of the clinical team at Place2Be you will work with the Clinical Director and other Regional Clinical Leads to help shape the organisation's approach and range of mental health interventions in schools.
To be considered for this position you will be able to demonstrate an ability to improve methods of clinical service delivery within the context of up to date research and emerging best practice in children and young people's mental health services and in line with clinical policies and procedures. The successful candidate will have experience of delivering a range of clinical learning modules, to qualified clinicians and large groups.
Closing date for applications: Midnight on Sunday 24th May 2020
First stage interviews: W/C 1st June 2020
Second stage interviews: W/C 1st June 2020
If you would like to receive an Information Pack for this role, with details on how to apply, please contact Faye Marshall at Harris Hill.
We look forward to hearing from you.
Are you passionate about transforming the lives of our clients and looking for the next step in your career? If so, we have a fantastic opportunity for you to support a staff team in our Southwark Semi Independent Service (SSIH).
About the role
SSIH is a high performing service with a strong staff team of positive, solution-focused individuals who employ a self-directed approach.
We are looking to recruit a new Service Manager who will continue the amazing work that is being undertaken at the service, whilst taking the service to the “next level” by building on client involvement, joint working with external teams, and a psychologically informed approach.
Clients at the service have a range of complex needs and have been homeless. We work with all gender identities and an age range of 18-65. The service’s key performance indicators include void turn-over, throughput, positive moves, meaningful occupation and access of external support services.
As well as the Service Manager, there is a team of 1 Deputy Manager and 7 Project Workers. The service is spread across 10 properties in Southwark (such as Camberwell and Peckham). The team support clients with low-medium support needs around living independently, substance use, managing tenancies, moving on, meaningful use of time and both physical and mental health.
What we’re looking for
We are looking to recruit an exceptional leader who:
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Is someone who is able to evidence the ability to lead by coaching and achieving outcomes through others (evidencing the ability to maintain and grow a staff team of self-directed professionals will be essential to this).
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Is excellent at establishing and growing a range of partnerships in a leadership capacity.
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Has strong people management skills: is confident in their ability to apply informal and formal employee relations processes in appropriate circumstances, and who is able to demonstrate the ability to manage other managers
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Is able to lead a team to achieve positive outcomes for residents, and also to ensure the maintenance and H&S of the buildings are kept to a high standard
Above all we are looking for inspirational, committed individual who have a genuine desire to support people to transform their lives.
What we offer
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Excellent Development and Growth Opportunities
St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation.
As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.
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A Diverse and Inclusive Work Place
At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 7 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carer’s and Parent’s, Lived Experience, LGBTQIA+, Disability Awareness, Irish and Women’s Action.
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Flexible Working and Other Benefits
We are committed to maintaining your work/life balance. We offer 25 days annual leave, and operate a very popular Flexi Time scheme, which allows you to supplement your annual leave entitlement. After 5 years, staff annual leave entitlement increases to 28 days.
St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.
What we do
At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.
How to apply
Click the ‘Apply Now’ Button at the top of the page to start your online application form.
To view the job description and guidance on completing your application form, please click on the document available tab at the top of the advert page on our website.
Closing date: 10am on 3 June 2020
Interview and assessments on: 12 June 2020
It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.
Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.
Our vision is that everyone has a place to call home and can fulfil their hopes and ambitions.
As a homelessness ch... Read more
Store Manager
They have 5 established boutique shops in north London area that’s purpose are to drive sales and awareness of their services.
Store Manager Responsibilities:
They are looking to appoint a Store Manager to manage one of these shops effectively and also provide leadership and expertise to the other 4 shops in the region.
This will be achieved through effective management of the team and supporting them in a challenging retail environment. An important part of this role will be the technical aspects of the role so you will play a significant part in Visual Merchandising, stock and volunteer generation for the region.
Store Manager Requirements:
This is a developmental role so they are looking for an experienced fashion retailer who is looking to take a step into multi-site management or you are currently in a multi-site role looking to work for a new retailer where you can have the autonomy to put your stamp on your shop.
They need a people person, our shop manager’s work under unique challenging circumstances and you will have the ability to support them through this and drive performance when it gets tough. THey can give you the skills, development and opportunity to flourish in the next step of your career.
They are on a journey to be the organisation of choice and opportunity for the most talented and driven people from diverse backgrounds.
About the company:
Our client provides two very important functions, Helicopter Emergency Medical Services (HEMS) and The Children’s Air Ambulance which provides paediatric transfers across the UK. Their objective is to save lives, utilising specialist pilots, doctors, and paramedics and with their work centred on saving lives, improving clinical outcomes and being able to react quickly and efficiently to emergencies.
They are at the forefront of innovative clinical care and they challenge boundaries. None of this can be achieved without a hugely dedicated team of colleagues, volunteers and the general public.
Location: Stoke Newington
Job type: Full Time, Permanent, 40 hour per week, flexibility across a 5 day in 7 rota
Salary: £25,000 to £30,000 per annum
You may have experience of the following: Senior Store Manager, Shop Manager, Area Manager, Store Manager, Shop Manager, Retail Manager, Retail Area Manager, Branch Manager, Operations Manager, Regional Manager, Business Manager, Regional Sales Manager, etc.
Ref: 93028
Unexpected illness, job loss or relationship breakdown can turn a life upside down – it can happen to any of us, and the consequence is often loss of income, loss of housing, and personal crisis. 22% of us are currently in poverty, including a shameful 33% of all children. It’s likely to affect the lives of our friends, family and colleagues: poverty is unpredictable, and poverty touches us too.
Turn2us is a national charity which focuses on alleviating poverty, helping people access welfare benefits, charitable grants and support services. It wants to stop people falling into poverty and give practical help to anyone struggling to cope so they can get back on track.
We now have a new role of Response Programme Manager which we are looking to fill to help us respond to people’s immediate financial needs as a result of Covid 19.
This role will lead on creating and implementing new grant making progrmames for individuals who are experiencing financial hardship specifically due to Covid19. It will ensure that co-production is central to the heart of all our grantmaking and work with external partners to create new grant programmes linked to Covid 19.
The successful candidate will have substantial experience in designing and delivering programmes and in working in complex partnerships and matrix arrangements. This will require a good understanding of safeguarding, equality and a passion for social justice.
Please note that this role is a fixed term contract for 12 months and will require a self disclosure of any convictions prior to interview and a DBS check.
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Turn2us is a national charity helping people who are struggling financially. We want to stop people being swept into poverty and offer ... Read more
The client requests no contact from agencies or media sales.
Fixed term opportunity for 12 months
Are you looking to take the next step in your outreach career?
About the role
The current City and Tower Hamlets Outreach Navigators work with approximately 50 clients across the two local authorities. An exciting opportunity has arisen through extra funding for this project from the MHCLG, expanding the team to five Navigators in total. This unique team will focus on the areas below for those rough sleeping or in accommodation in the City or Tower Hamlets.
- Securing and sustaining accommodation
- Improve Health and wellbeing
- Engaging and sustaining in formal treatment for those who have substance misuse
- Employment and Education securing a range of educational and employment opportunities, including volunteering.
The team will be a 9am-5pm service, but some flexibility will be expected to ensure we meet the needs of our service users.
What we’re looking for
We’re looking for someone with experience in the homeless sector or working with vulnerable adults, with some management experience preferable.
We’re looking for the successful candidate to be proactive, analytical, and empathetic, with a flexible approach.
Above all we are looking for inspirational, committed individuals who have a genuine desire to support people to transform their lives.
What we offer
-
Excellent Development and Growth Opportunities
St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation.
As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.
-
A Diverse and Inclusive Work Place
At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 7 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carer’s and Parent’s, Lived Experience, LGBTQIA+, Disability Awareness, Irish and Women’s Action.
-
Flexible Working and Other Benefits
We are committed to maintaining your work/life balance. We offer 25 days annual leave, and operate a very popular Flexi Time scheme, which allows you to supplement your annual leave entitlement. After 5 years, staff annual leave entitlement increases to 28 days.
St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.
What we do
At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.
How to apply
To find out more and apply please go to the St Mungo’s careers page on our website.
To view the job description and guidance on completing your application form, please click on the document available tab at the top of the advert page on our website.
Closing date: 10am on 3 June 2020
Interview and assessments on: 15 June 2020
It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.
Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.
Our vision is that everyone has a place to call home and can fulfil their hopes and ambitions.
As a homelessness ch... Read more
I am currently partnered exclusively with a leading charity who are looking to recruit a HR Manager on a contract basis. This position does have the potential to be made permanent, and my client will consider the option of 3 or 4 days a week.
The post holder will develop the HR infrastructure to support the growth of the Centre; provide policy advice and practical solutions to HR issues; and ensure the efficient & effective administration of all HR matters. This is a standalone position and previous experience is desired.
The main accountabilities held within this role will include:
- Act as the first point of contact in relation to all internal and external HR related enquiries
- Advise directors and managers on a range of employee related issues including performance management; sickness and absence issues; and disciplinary and grievance matters
- Ensure that the Centre’s HR policies and procedures comply with current legislation and best practice and are updated in accordance with the organisations needs and ethos
- Deliver briefings to relevant forums and groups on HR policies and procedures
- Ensure that all staff and line managers have access to HR Policies and Procedures and the staff handbook, including via the Centre’s intranet
- Oversee and support all stages of the recruitment process
- Manage the overall induction and probation process for all new staff
- Manage the DBS application for all Centre staff, students and volunteers
- Liaise with the finance team to ensure accurate records and assist in the monthly payroll process, including the notification of new employees, pay related contract variations, leave notifications and pension/benefit changes
- Work closely with the Executive Leadership Group and Directors.
If you are looking for a new contract and have the relevant skills and experience for the role, please submit your application ASAP.
With over 17 years devoted to the business of recruitment, Morgan Law is a fast growing, market leading consultancy which prides itself on prov... Read more
HR Manager
- Do you have the skills and experience to oversee the HR function in a busy creative environment?
- Are you a people person who can remain calm in challenging situations?
If you would enjoy a fast-paced environment where every day is different, you could be our HR Manger, overseeing the HR function for 65 permanent employees and 50 casual staff. You will work with senior management and Trustees to develop and implement policies and procedures in line with statutory regulations and best practice.
You will need a good understanding of and enthusiasm for promoting diversity in the workplace, strong experience in HR practice and employment law, and an appropriate level of knowledge of company and charity law. An enthusiasm for the visual arts is also desirable!
Conditions of work
- Permanent contract: full time
- Starting salary: circa £35,000 depending on experience
- Hours of work: 9.30am - 5.45pm, Monday to Friday. Work outside of these hours will occasionally be necessary as required and will be compensated for with corresponding time in lieu.
- Period of notice: 3 months
To apply
Please complete the application form and equality & diversity monitoring forms, available to download from the Gallery's website and return it to the recruitment email by midnight on Sunday 5 April 2020.
Please note that the Gallery does NOT accept CVs submitted without the supporting Whitechapel Gallery Application Form.
WE REQUEST NO CONTACT FROM AGENCIES OR MEDIA SALES.
For over a century the Whitechapel Gallery has premiered world-class artists from modern masters such as Pablo Picasso, Jackson Pollock, Mark R... Read more
The client requests no contact from agencies or media sales.
Summary:
Responsible for further building the organisation’s online audience and developing a meaningful dialogue with potential and existing supporters, the appointed Digital Marketing Manager is expected to demonstrate up-to-date digital knowledge and flair. They should demonstrate strong project management skills and a highly-developed ability to establish and maintain relationships.
By engaging our existing supporter, prospect and fan base – using effective and innovative digital marketing strategies – the successful candidate will take a data-driven approach. Working alongside the Executive Director, they will advise on, develop and implement a strategy to produce persuasive and personalised content. The Digital Marketing Manager will facilitate the expansion of Animal Equality’s network, generate additional funds and enable the charity to become closer than ever to achieving its core mission.
General Responsibilities:
- Enhance our presence: Work within an existing brand voice, both in visual representation and editorial style, to amplify Animal Equality’s important message. Support the consistency of messaging, both internally and externally, so as to boost Animal Equality’s brand awareness.
- Create tailored content: Through copywriting and editing, work closely with our Communications Department to tell the powerful story of farmed animals. Deliver engaging content, features and news for our website, social media, email campaigns and more, in turn drawing further support to our cause. Demonstrate the value of our work and enable Animal Equality to reach new and diverse audiences.
- Deliver innovative campaigns: Develop and manage novel marketing and digital fundraising campaigns with the goal of acquiring, renewing, engaging and retaining supporters.
- Devise and execute our digital strategy: From concept to implementation, data segmentation to reporting, play a key role in creating a strategy that encompasses email, social media, display, paid social, SEO, PPC and web. Enhance the user journey via Animal Equality’s digital channels.
- Coordinate the delivery of strategic multi-channel fundraising and marketing campaigns: Develop and manage email campaigns, landing pages, tools and graphics for online fundraising activities, including donation forms. Implement peer-to-peer fundraising initiatives and Giving Day campaigns, and identify and research potential advertising opportunities. Achieve key objectives at the lowest possible cost per result.
- Plan and manage events: Enable Animal Equality to achieve its core mission through fundraising and brand-focused events.
- Take ownership of the editorial calendar: Alongside our Communications Department, supervise the ongoing development of Animal Equality’s digital communications editorial calendar, as well as the creation, production and delivery of organisation-targeted email communication.
- Identify trends and improve performance: Using insights from existing data, measure, evaluate, analyse, test and refine current strategies and performance of digital campaigns. Enhance participation and revenue by optimising future marketing, content and design.
- Report, analyse and define objectives: Provide accurate and insightful digital income analytical reports. Plan and achieve annual objectives and key results/KPI measures. Manage budgets and deliver planned objectives on time.
- Manage web-based fundraising and marketing tools/platforms: Utilise key analytics tools and APIs, such as Google Analytics and Google Tag Manager.
Individual Attributes Required:
- Superior interpersonal skills: present information to a wide range of audiences in a clear, persuasive and meaningful way. Work with colleagues across the Communications and Development Departments to achieve meaningful dialogue with members of the public, supporters and donors.
- Data-minded: with good knowledge of data pipelines and a passion for metrics-driven action, ensure actions taken are carefully considered and evidence-based.
- Strategic and agile: thrive in a fast-paced environment and communicate effectively with others using a range of tones and styles. Remain level-headed and resourceful, adapting to the situation at hand and problem-solving enthusiastically.
- Detail-oriented and exceptionally organised: work autonomously on multiple projects at any given time. Respond to competing deadlines and priorities in a busy work environment.
- Independent and proactive: with a driven and motivated attitude, embrace and take ownership of an extensive and varied workload.
- Team-player and cooperative: collaborate effectively with colleagues and external stakeholders to achieve the desired outcomes.
Position Requirements:
- A minimum of five years of related work experience in direct response fundraising and marketing, preferably at a non-profit advocacy organisation.
- Experience with Salesforce CRM preferred.
- Knowledge of and proven ability to develop and implement digital fundraising strategies.
- Experience with building and maintaining donation forms, surveys, and other user engagement features, and running reports/interpreting audience analytics.
- Strong data analysis experience.
- Experience using A/B testing in advocacy, fundraising and/or marketing capacity.
- Social media fundraising strategy experience.
- Strong copywriter for fundraising emails.
- Basic understanding of HTML.
- Ability to maintain confidentiality.
- Excellent organisational skills and attention to detail.
- A positive attitude, excellent interpersonal skills, effective communication and the ability to work cooperatively with others in a team-oriented work environment.
- Ability to work additional hours, as needed, to meet deadlines and manage workflow.
- Professional appearance and adherence to a vegan lifestyle.
- Commitment to the objectives of Animal Equality.
Salary and Benefits: Salary band £30,000 - £35,000, depending on experience. Benefits include flexible working hours and casual office environment. Please note that, during this current time of uncertainty, Animal Equality UK is adhering to Government guidelines and protecting staff is our priority. All team members are currently working remotely until advised otherwise by Animal Equality UK’s Executive Director.
Application Process: The deadline for applications is 5pm UK time on Thursday 11th June 2020. Initial informal telephone conversations will take place in June. The interview process comprises a three-stage interview and Skills Test. The appointment process will run throughout July 2020, with a view to Animal Equality UK making an offer to the successful candidate by August 2020.
Applications: For informal enquiries please email us or call our team. Applications should be submitted online via the Apply button.
Applications must comprise a full curriculum vitae, an accompanying cover letter, and answers to the following questions:
1) Why do you want to work for Animal Equality?
2) What will you bring to Animal Equality?
Animal Equality is an equal opportunities employer; we welcome applications from all suitably qualified persons, regardless of their race, sex, disability, religion, sexual orientation, gender identity or expression, or age. We are especially keen to encourage applications from those currently under-represented in the movement including: black and minority ethnic people; people with disabilities; lesbian, gay, bisexual and transgender people; and women in senior positions. We are also proud to be a Disability Confident Employer and we will endeavour to accommodate any reasonable adjustments that individuals may require throughout the application process.
Animal Equality is a registered charity (England and Wales), no.1168309.
Standing Together Against Domestic Violence (STADV) is looking to appoint a dynamic Programme Manager with a proven track record in project management and developing partnerships to improve outcomes for survivors of domestic abuse.
STADV coordinates the ground breaking coordinated community response to domestic violence in West London. STADV are co-founders, alongside Peabody and Gentoo, of the Domestic Abuse Housing Alliance (DAHA) which was founded in 2014 to promote better practice, policy and research in relation to housing and domestic abuse. The DAHA project has inspired the development of a ‘Whole Housing Approach’, which includes twelve housing options to support survivors to access safe and long-term housing solutions.
This post will be responsible for the business development plan of the Whole Housing Approach in Cambridgeshire and will drive forward and deliver this pioneering national initiative.
The post will include line management support for the Private Rented Sector (PRS) Development Manager and the DAHA Development Manager for Cambridgeshire.
The post holder will be located in Cambridgeshire and will be required to travel within the UK and to STADV office in London.
Standing Together is committed to equal opportunities and diversity. We welcome and encourage applications from Black, Asian and Minority Ethnic (BAME) or gender.
Post: Full time – 35 hours per week
Salary: £34,000 - £36,000 per annum, depending on experience
Contract: One Year Fixed Term
Benefits: 25 days holiday (pro rata) and workplace pension
Closing dates for completed applications: 9:00am, Monday 8th June 2020 : Interview date: 11th June 2020
To apply download the application pack from our website.
Standing Together Against Domestic Violence is a UK charity bringing communities together to end domestic abuse.
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The client requests no contact from agencies or media sales.