Operation manager jobs in Central london, greater london

An exciting opportunity has arisen for a Retail Van Driver & stock Collector to join the Retail team. Your role is to ensure the careful movement, collection and delivery in liaison with Shop Managers, of all merchandise within a dedicated boundary as directed by the Retail Operations Manager.

This role is not open to sponsorship.

Role Requirements

Minimum age 21 or Certificate of Professional Competence (CPC) holder for Insurance purposes.

• Responsible for the collection and delivery of donated goods to the required location within agreed timescales and to agreed targets.
• To provide delivery and collection service to external stock generation sites through Donation Stations.
• To undertake bag drops and collections as required.
• To maintain strict control of security of all goods collected, transported and delivered.
• To ensure minimum losses are incurred on goods and furniture by the careful and respectful handling of all such items.
• Role will involve a large amount of heavy lifting in picking up and moving stock including furniture.
• To support maintenance of multi-site storage of stock belonging to The Children’s Trust
• Transportation of rubbish and unwanted items to recycling centre or refuse site as appropriate.
• To ensure customer care and quality of service.
• To act as the representative of The Children’s Trust in the collection from and delivery to customers of donated goods and furniture.
• To liaise with shop managers over the movement of stock between shops as directed by the Retail Operations Manager.
• Training of Volunteer Van/Driver Assistants where necessary
• Provide all relevant training and development to the Volunteer

Interview Date: TBC

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

A fantastic opportunity to join the Cure Parkinson’s Research team – a medical research charity supporting research to slow, stop or reverse Parkinson’s. Working with the Director of Research, this role will have management of Cure Parkinson’s clinical portfolio. The charity supports a large treatment selection process that feeds new clinical trials seeking disease modification. This is an exciting time in Parkinson’s research and there is the opportunity to have a really meaningful impact by joining the Cure Parkinson’s team as we expand our funding schemes and initiate new ventures.

As our Clinical Research Manager, you will have a PhD in life sciences (an MD or MBSS would be advantageous) and significant experience in clinical trial development. A healthcare professional engaged in medical research you will be looking to move to the charity sector to influence the strategic direction of the Parkinson’s research field and drive forward the search for a cure. You must have a strong understanding of Parkinson’s, the biology associated with the condition, and the agents currently in development. You will require excellent organisational and communication skills as you will be representing the charity via stakeholder engagement. Working as an effective member of our Research Team you will be able to handle multiple tasks with precision simultaneously and be comfortable building relationships and providing support for researchers.

Purpose of the role:

To lead and deliver Back Up’s People and Culture strategy, ensuring the organisation attracts, develops and retains a high-performing and engaged workforce aligned to its values and strategic objectives.

To act as a trusted advisor to SMT on all people-related matters, providing expert guidance on organisational development, culture, and workforce planning.

To oversee the effective delivery of HR operations, ensuring high-quality administration, compliance, and continuous improvement, with day-to-day processes delivered through the HR, People and Culture Administrator. 

RESPONSIBILITIES:

Recruitment and Staffing:

· Oversee best practice in inclusive recruitment, ensuring alignment with Back Up’s values and commitment to diversity and inclusion.

· Partner with SMT and hiring managers to identify current and future workforce needs and develop effective recruitment and workforce planning strategies.

· Ensure role descriptions are consistent, future-focused, and aligned with organisational design and strategic priorities.

· Provide strategic oversight of recruitment processes, ensuring quality, consistency, and positive candidate experience.

· Monitor recruitment metrics (e.g. time-to-hire, diversity of applicants, conversion rates) and implement improvements.

· Oversee onboarding processes to ensure a consistent and high-quality experience for new starters.

· Ensure exit interview processes are delivered effectively and that feedback is analysed to inform retention strategies.

Employee Relations and Culture:

· Foster a positive, inclusive and values-led workplace culture where employees feel engaged and supported.

· Lead on complex employee relations matters, providing expert advice, managing organisational risk, and ensuring fair and consistent outcomes.

· Coach and support managers in addressing employee relations issues, performance concerns, and employee wellbeing matters.

· Work with internal groups (e.g. Wellbeing, Diversity & Inclusion) to design and deliver initiatives that strengthen engagement and organisational culture.

· Lead on staff engagement approaches (e.g. surveys, feedback mechanisms, action planning), ensuring insight is captured and acted upon.

· Working with the SMT develop a programme of internal communications relating to people management, organisational culture and behaviours

 Payroll and Benefits:

· Oversee monthly payroll, pension and benefits processes, ensuring accuracy, compliance, and timely delivery.

· Ensure appropriate controls, reconciliation processes, and data validation are in place, with day-to-day administration managed by the HR Administrator.

· Lead on benefits review and benchmarking to ensure Back Up remains competitive and aligned with organisational values.

Learning and Development:

· Support the SMT to identify training needs and implement professional development programmes for staff and trustees which are tailored to individual and Charity goals.

· Work closely with the People Development volunteer supporting team member coaching, awareness and self-development.

· Oversee the delivery and effectiveness of the induction and ongoing learning programmes

· Lead on the e-learning programme, ensuring content is relevant, impactful, and meets regulatory requirements

Performance Management:

· Oversee performance management processes, ensuring they are consistent, fair, and aligned with Back Up’s values and behaviours.

· Provide guidance and coaching to managers on performance management, including managing underperformance and supporting development.

· Line Management of HR, People and Culture administrator providing clear direction, development support and quality assurance across HR administration.

HR Systems, Data and Insight:

• Oversee HR systems to ensure they are fit for purpose, user-friendly, and effectively support organisational needs.
• Ensure data integrity and robust reporting processes are in place across all HR systems.
• Analyse HR metrics and provide insight and recommendations to SMT.
• Use data to inform workforce planning, organisational development, and continuous improvement initiatives.

Best Practice, Policy Development and Compliance:

· Review and update our staff handbook and HR policies and procedures using Back Up’s tone of voice and ensuring compliance with UK employment law and best practice.

· Ensure all staff are aware of and understand HR policies and procedures through effective communication and training.

· Identify and manage HR-related risks, escalating significant issues where appropriate.

· Support organisational audits by ensuring HR systems, records, and processes are compliant and well maintained.

· Stay informed about changes in employment legislation and recommend necessary adjustments to policies.

· Support us to be leaders in inclusive workplace practices delivery of the Disability Confident scheme.

OTHER DUTIES AND RESPONSIBILITIES:

· Collaborate with the SMT to align People and Culture operational practice with Charity goals.

· Oversee annual staff survey.

· Manage HR-related budgets, including training and development costs.

· Provide ad-hoc reports and analysis on HR metrics to inform decision-making.

· Support the ethical and responsible use of AI and other technologies across the charity to support our ability to deliver for people with spinal cord injury.

The above list is not exclusive or exhaustive, and the post holder will be required to undertake such duties as may reasonably be expected within the scope of this role.

PERSON SPECIFICATION:

Essential:

Experience

• CIPD qualification, equivalent experience may be considered.
• Proven experience in HR management, preferably within the charity or not-for-profit sector.
• Strong understanding of UK employment law and best practices.
• Excellent communication and interpersonal skills, with the ability to work effectively with all
• levels of the organisation.
• Ability to handle sensitive information with confidentiality and professionalism.
• Team lead or Line management experience.

Knowledge and Skills

· Strong problem-solving and conflict resolution skills.

· Ability to develop and deliver training programmes effectively.

· Knowledge of recruitment best practice and employee engagement strategies.

· Attention to detail.

Desirable:

 · Understanding of issues faced by people affected by spinal cord injury (SCI).

· Experience of working in the charity or not-for-profit sector; and inspiring and motivating volunteers.

Please Note: We currently review application only through Charity Jobs ATS. Please apply through Charity jobs as we will not be accepting offline applications. 

Closing date: Rolling recruitment

Forensic Psychologist

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Forensic Psychologist

Location : Havering Please note that this service does not have step free access. Work from home may be possible, as per prior to agreement. 

Salary: £50,000 (Full time equivalent)

NHS Equivalent Band: 8A 

Shift Pattern: 30 hours per week, Monday to Friday between 09:00 - 17:00. Please note, you may be required to work outside these hours dependent on service and resident requirements.

About the Role

A stimulating and rewarding opportunity has arisen for a Practitioner Psychologist with a Forensic background. You will work alongside the Group Psychological Lead and other members of the team within our Independent Approved Premises (IAP) to deliver psychological services to residents and staff. In this role, you will apply your skills and knowledge in building new teams and expand our operational delivery within our IAP. You will play a strategic role in our organisational growth with new services, with a focus on shaping service delivery; offering specialist advice, supervising assistant psychologists and postgraduate research.

Our IAP's support residents who have left prison and are based within a residential setting to reintegrate into the community. They are given support and guidance to aid their reablement, resettlement and rehabilitation post prison. You will contribute towards them achieving goals necessary for their personal development and move on within the community. 

Key Responsibilities include:

• Providing high quality psychological services, contributing to the delivery of Approved Premises aims as specified by the Ministry of Justice.
• Ensuring all services are delivered in accordance with HCPC standards of conduct, performance and ethics.
• Demonstrating clinical leadership by setting direction for the psychological service and driving high standards for quality, safety and ongoing improvement.
• Exercising clinical responsibility for residents’ psychological care, showing skill and judgement in selecting appropriate assessments and interventions.
• Consulting with other parties contributing to a resident’s diagnosis, formulation, treatment and risk management in the community.
• Create opportunities to collaborate with peers including AP-based psychologists nationally and OPD pathway psychologists delivering services to APs.
• Model and facilitate a welcoming and inclusive environment where everyone feels valued and respected.

About You

We are seeking a dynamic and compassionate Registered Psychologist with a strong clinical and forensic background to join our team. The successful candidate will be HCPC-registered with doctoral-level training and experience working with complex client groups. We’re looking for a proactive self-starter who thrives in a fast-paced, evolving environment. You’ll be an excellent communicator, able to convey complex and sensitive information with clarity and empathy. A team player at heart, you’ll build meaningful relationships, champion diversity and inclusion, and embody our values of compassion, empowerment, and innovation in everything you do. We're looking for:

• Doctoral level training accredited by the HCPC in forensic, clinical or counselling psychology
• Experience working as a registered psychologist in the criminal justice system or forensic mental health setting
• Experience of the psychological assessment and treatment of clients presenting with a range of enduring mental health conditions, complex psychological difficulties and risks to self and others
• Experience working in a psychologically informed environment and providing informed consultation to others
• Ability to teach, train, consult, and deliver clinical supervision
• Understanding of criminology, psychology, and behavioural patterns, and how they link with different behaviours and engagement
• Ability to understand and apply safeguarding protocols as they arise
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

We are looking for an experienced Salesforce Administrator to expand capacity and play a key role in the next phase of our organisation-wide Salesforce rollout. Having successfully implemented Salesforce for donor management, we are now expanding the platform to support our international field operations. 

Working as part of our International Salesforce team, you will configure a brand‑new Salesforce NPC platform, integrate it with our existing NPSP donor system, and provide day‑to‑day support to users across 18 countries. You’ll be a Salesforce product champion - triaging support tickets, delivering configuration changes, supporting testing, and helping drive continuous improvement across the organisation. 

This is a highly collaborative role, working closely with our Salesforce Developer & Product Owner, Project Manager, and stakeholders around the world. Occasional travel to our London office and internationally may be required. 

About you 

You are a certified Salesforce Administrator with strong experience building and configuring Salesforce from scratch. You’re a confident communicator, an excellent problem solver, and comfortable supporting and training users in an international environment. Experience with NPSP and / or NPC is required. You must be a fluent English speaker with the right to work in one of the following countries: UK, Albania, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Moldova, Netherlands, Norway, Romania or Ukraine. 

About us 

Mission Without Borders is an international Christian organisation working with poor and marginalised families and children across Eastern Europe. We support communities through practical, emotional, and sustainable development initiatives - serving people regardless of religion or ethnic background. 

Rewards and benefits 

• Up to 30 days annual leave plus bank holidays 

• Pension scheme 

• Flexible working, with occasional travel 

Help develop a new international Salesforce platform, transforming the lives of families, children, and communities in Eastern Europe. Working with 18 countries, this is a real opportunity to make a difference. 

We are seeking an experienced paralegal, or trainee solicitor to fill the post Employment Law Caseworker. As an experienced employment law practitioner or aspirational trainee solicitor (England and Wales), you will be required to provide professional legal advice on employment law matters to members.

PCS will provide fully funded accredited training with 1 day a week release. With supervision by a qualified solicitor to enable you to pass your SQE examinations within 2 years, whilst gaining the required qualifying work experience through your day-to-day role.

Salary and Location

• Band 3, London Spine points 33-29 or Regional Spine points 36-32
• London starting salary: £45,377 p.a. rising to £50,703 p.a. in annual increments or Regional starting salary: £42,105 p.a. rising to £46,348 p.a. in annual increments
• PCS London or Region

Successful candidates for the Employment Law Caseworker will be able to demonstrate:

• Proven experience in employment law or relevant qualification in Law (from any common law jurisdiction).
• Good communication and negotiation abilities.
• Ability to prioritise and manage workloads.
• Commitment to promoting equality and diversity in the workplace.
• Ability to work collaboratively and manage legal issues.
• Their commitment to the SRA Professional standards and behaviours.

The main duties of the Employment Law Caseworker role include:

• Delivering legal guidance and representation on employment law issues.
• Conducting legal research, drafting advice, claims, and other legal documents.
• Providing support to senior colleagues on more complex matters.
• Casework management.

You will be committed to professional development, through training, appraisal and the use of technology, you will be able to show how you maintain and share your up-to-date knowledge of employment legislation. An understanding of the political processes in the UK and the role and work of trade unions is essential.

Closing date: at 12 midday on Tuesday 23 June 2026

Interviews will be held in person at PCS Clapham on 10 July 2026

About PCS

PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.

Employer Benefits

You will have access to a generous package of staff benefits including

• flexible working (including hybrid working)
• childcare and family support
• generous maternity/paternity leave
• 32 days leave and Christmas closure
• pension scheme
• employee assistance programme

Learning and Development

The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.

PCS Recruiting Process

We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.

Applications must be received by the closing date and time specified.

Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.

• CVs will not be accepted. Please see the job description/person specification and follow the application process.
• PCS is working towards equal opportunities and is positive about disabled people.
• All posts can be considered on a full-time, part-time or job share basis.

Please view our guidance for applicants.

JOB DESCRIPTION: EMPLOYMENT LAW CASEWORKER

Ref: 1126

Grade: Band 3, London or Region

Salary:

London Spine points 33 - 29

London starting salary £45,377 p.a. rising to £50,703 p.a.

Regional Spine points 36 - 32

Regional starting salary £42,105 p.a. rising to £46,348 p.a.

Location: London/Region

Purpose of the job:

To support the delivery of a professional legal advice, guidance, and representation on employment law matters to the, staff, and members.

Responsible to: Band 4, Employment Law Manager (Senior Paralegal)

Responsible for: Not applicable

Contacts

External:

PCS Members, elected officials and potential members. Employers, Legal and other advisors. TUC, Members of other trade unions and related bodies. MPs, pressure groups, campaigning bodies and media.

Internal:

PCS Staff and managers across Regions, Senior Management Team, National Management Team and other PCS Departments.

Main duties and responsibilities

1. Key areas

• Undertake training working towards the completion of the SQE
• Provide support in legal research into past cases and documents
• Draft and prepare claims or other legal documents
• Provide support with legal advice to SMT, NEC, members
• Keep up to date with new developments in employment legislation
• Provide support with employment law briefings to PCS staff about changes in employment legislation
• Advise members and Reps on wrongful termination and unfair dismissal claims, including reviewing dismissal procedures and advocating for members' rights
• Assist members and reps in cases of workplace discrimination, harassment, or retaliation based on factors such as age, gender, race, disability, or other protected characteristics
• Support the development of the Unions policy objectives including the PCS planning process
• Support the delivery of the unions Legal and Employment Rights strategy
• Provide support in the unions bargaining, organising, campaigning, equality, learning and digital agendas
• Provide advice to relevant committees including supporting the preparation and presentation of reports
• Monitor and report on issues and initiatives as requested

2. Communication

• Provide support to ensure digitalisation, information & communication methods are effectively implemented and used to generate improvements
• Draft complex communications including briefs and reports
• Communicate with members by supporting the production of circulars and briefings, and by addressing meetings and conferences etc
• As necessary, represent PCS and liaise with outside bodies

3. Casework Management

• Advise in the handling of personal casework
• Liaise with solicitors, internal and external bodies on the handling of personal casework
• Represent PCS or PCS members at official bodies such as employment tribunals, Civil Service Appeal Board, etc.
• Maintain and improve own knowledge of the developments in employment law and practice

4. Team Working

• Proactively promote team working
• Initiate, organise, lead and participate in team meetings as appropriate
• Maintain high levels of confidentiality of sensitive issues at all times
• Provide assistance to team members

5. Equality

• Contribute to PCS policies on equal opportunities by developing innovative workplace strategies to tackle inequality and discrimination

6. General

• Participate and input information into PCS planning and budgeting processes
• At all times implement and promote the PCSs equal opportunities policy and adhere to the PCS Values
• Take due and reasonable care of self and others in respect of health and safety at work
• Participate in appraisal, training and development systems
• Act in a manner that enhances the work of the PCS and its overall public image
• In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
• Staff at this grade may be assigned or transferred to posts within grade. A training & development programme will be provided to assist with this, where required such other duties that may reasonably be required and that are within the level of the responsibility of this post
• Willing to work outside normal office hours and location on occasion (e.g. attendance at Annual Delegate Conference, where required)

Person Specification: EMPLOYMENT LAW CASEWORKER

Ref:1126

Date: May 2026

Location: London/Region

ESSENTIAL FACTORS

QUALIFICATIONS

• Qualifying Law degree. Or 2 plus years experience in an employment law role

EXPERIENCE

• Actively participating in committees and teams
• Industrial relations and negotiations
• Project management, problem solving and decision making

TRAINING

(including continuous professional development)

• Evidence of ongoing training and continuing professional development
• Commitment to undertake job-related training working towards the completion of the SQE
• Commitment to participation in appraisal and development review process

KNOWLEDGE

• Understanding of the political processes in the UK and the role and work of trade unions
• Employment rights, equality legislation, discrimination law and working practices
• Impact and use of Digital and IT applications in a trade union

SKILLS

• Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
• Ability to negotiate and form effective working relationships internally and externally
• Ability to work collaboratively and manage complex legal issues
• Ability to identify and set standards and priorities
• Ability to provide timely advice and guidance

OTHER

• Commitment to the application of Equal Opportunities policies and practices at work
• Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
• Flexible approach to work and willing to work outside of normal office hours and location on occasions

IAP Psychological Lead

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: IAP Psychological Lead

Location: Elephant and Castle based within a residential setting, with regular travel to other services as required and our central office. Some work from home may be possible (to be discussed at interview). Please note that unfortunately, this service does not have step free access.

Salary: £60,000 

NHS Equivalent Band: 8B

Shift Pattern: 37.5 hours per week, Monday to Friday between 09:00 - 17:00

About the Role

A stimulating and rewarding opportunity has arisen for a IAP Psychological Lead a Forensic background. You will work alongside the Group Psychological Lead and other members of the team within our Independent Approved Premises (IAP) to deliver psychological services to residents and staff. In this role, you will apply your skills and knowledge in building new teams and expand our operational delivery within our IAP. You will play a strategic role in our organisational growth with new services, with a focus on shaping service delivery; offering specialist advice, supervising assistant psychologists and postgraduate research.

Our IAP's support people who have left prison and are based within a residential setting to reintegrate into the community. They are given support and guidance to aid their reablement, resettlement and rehabilitation post prison. You will contribute towards them achieving goals necessary for their personal development and move on within the community. 

Key Responsibilities include:

• Providing high quality psychological services, contributing to the delivery of Approved Premises aims as specified by the Ministry of Justice.
• Ensuring all services are delivered in accordance with HCPC standards of conduct, performance and ethics.
• Demonstrating clinical leadership by setting direction for the psychological service and driving high standards for quality, safety and ongoing improvement.
• Exercising clinical responsibility for residents’ psychological care, showing skill and judgement in selecting appropriate assessments and interventions.
• Consulting with other parties contributing to a resident’s diagnosis, formulation, treatment and risk management in the community.
• Create opportunities to collaborate with peers including AP-based psychologists nationally and OPD pathway psychologists delivering services to APs.
• Model and facilitate a welcoming and inclusive environment where everyone feels valued and respected.

About You

We are seeking a dynamic and compassionate Registered Psychologist with a strong clinical and forensic background to join our team. The successful candidate will be HCPC-registered with doctoral-level training and experience working with complex client groups. We’re looking for a proactive self-starter who thrives in a fast-paced, evolving environment. You’ll be an excellent communicator, able to convey complex and sensitive information with clarity and empathy. A team player at heart, you’ll build meaningful relationships, champion diversity and inclusion, and embody our values of compassion, empowerment, and innovation in everything you do. We're looking for:

• Doctoral level training accredited by the HCPC in forensic, clinical or counselling psychology
• Experience working as a registered psychologist in the criminal justice system or forensic mental health setting
• Experience of the psychological assessment and treatment of clients presenting with a range of enduring mental health conditions, complex psychological difficulties and risks to self and others
• Experience working in a psychologically informed environment and providing informed consultation to others
• Ability to teach, train, consult, and deliver clinical supervision
• Understanding of criminology, psychology, and behavioural patterns, and how they link with different behaviours and engagement
• Ability to understand and apply safeguarding protocols as they arise
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

A new service — with the right support behind you

We are opening a new children’s residential home and supported living service — and we’re looking for a Registered Manager to lead it.

This is not a turnaround. It’s a planned, supported launch, with direct involvement from senior leadership and a clear development roadmap.

If you’re an experienced Registered Manager — or a strong Deputy ready to step up — this is an opportunity to shape a service properly from day one, with the backing to do it well.

What makes this role different

• New service with clear structure and leadership support
• Hands-on Director involvement — you won’t be left to manage alone
• Focus on quality and stability, not rushed occupancy
• Real opportunity to grow into Responsible Individual / Operations Manager

About Us

Striving For Independence Care Solutions (SFI) is a values-driven provider of care homes, supported living, and domiciliary care services across Brent, Harrow, and the surrounding areas. We are now expanding into children's residential and supported living provision for children and young people with learning disabilities, autism, and complex needs.

Our focus is simple: to deliver high-quality, person-centred care that empowers children and young people to live safe, fulfilling, and meaningful lives. We specialise in supporting individuals transitioning from family homes, hospital settings, assessment and treatment units, and other specialist placements — creating stable, nurturing community environments.

The Opportunity

As Registered Manager, you will:

• Establish and shape a brand new children's home and supported living service

• Lead and develop a high-performing, child-centred team

• Drive quality, compliance, and outcomes for children with complex needs

• Prepare for and lead Ofsted inspections, with the aim of achieving and maintaining Good or Outstanding ratings

• Work closely with senior leadership, with real influence over service development and growth

This is a key leadership appointment with progression potential to Responsible Individual or Operations Manager as the service grows.

What You'll Do

Lead with vision and integrity

• Create a safe, nurturing, and therapeutic home culture

• Be a strong advocate for children and young people

• Empower your team to deliver child-centred, outcome-focused care

• Embed therapeutic approaches such as Positive Behaviour Support and trauma-informed care

Own Ofsted compliance and readiness

• Register with and act as the Ofsted Registered Manager

• Ensure full compliance with the Children's Homes (England) Regulations 2015 and Quality Standards

• Lead and prepare for Ofsted inspections

• Drive continuous improvement to achieve and maintain Good or Outstanding ratings

Champion safeguarding and care excellence

• Lead safeguarding practice and promote a strong safeguarding culture

• Oversee care planning, risk management, and reviews

• Ensure safe medication practices and accurate record keeping

Build, develop, and retain your team

• Recruit, lead, and develop a high-performing staff team

• Conduct supervisions, appraisals, and performance management

• Support staff development including Level 3 and Level 5 pathways

• Build a positive, inclusive, and accountable team culture

Operate the service effectively

• Manage rotas, ensure safe staffing levels, and oversee budgets

• Monitor KPIs, service quality, and outcomes

• Build strong relationships with Local Authorities, Commissioners, families, and professionals

• Participate in the on-call rota (shared across the leadership team)

What You'll Bring

Essential

• Experience as a Registered Manager or Deputy Manager in a children's residential setting

• Level 5 Diploma in Leadership and Management for Residential Childcare (or working towards)

• Strong, current knowledge of Ofsted regulations and Children's Homes legislation

• Proven leadership and team management experience

• Strong safeguarding knowledge and instinct

• Full UK driving licence

Desirable

• Experience supporting children with learning disabilities, autism, and complex needs

• Track record of achieving or maintaining Good/Outstanding Ofsted ratings

• Knowledge of Positive Behaviour Support (PBS) and trauma-informed practice

• Experience of opening or developing a new service

What We Offer

• £45,000 + increase to £55,000 following first placement (supported occupancy plan)

•     Clear progression path to Responsible Individual or Operations Manager roles

• 28 days annual leave (including bank holidays)

• Ongoing training and funded qualifications

• Supportive senior leadership team and direct access to the Director

• Referral bonus scheme

• The genuine opportunity to build something meaningful from the ground up

Our Values

We are looking for someone who shares our commitment to:

• Quality and continuous improvement

• Compassion and child-centred care

• Dignity and respect

• Trust, teamwork, and accountability

Safeguarding

SFI is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All roles are subject to enhanced DBS checks and safer recruitment processes.

Ready to apply?

Click "Apply Now" to submit your application. Please include a CV with full employment history and a cover letter explaining your interest in this role and what you would bring to a brand new service.

We are reviewing applications on a rolling basis — early applications are encouraged. Interviews will be held during the week commencing 18 May 2026.

Join us in shaping high-quality children's services and making a lasting difference.

At Book Aid International we share the power of books and help build a more equal future.

Every year we work with our partners worldwide to provide over one million brand-new books which support or establish libraries in communities where people would otherwise have few opportunities to read.

We are now seeking a temporary experienced CRM Project Manager to play a pivotal role in strengthening our operations.

This is an exciting opportunity to lead a focused, high-impact project that will shape the way we capture, manage and utilise information across multiple teams. Working closely with colleagues across the organisation, you will lead a full discovery and selection process for a new Customer Relationship Management system, ensuring it meets both our operational needs and long-term strategic ambitions.

Reporting to the Head of Programmes & Partnerships, you will take ownership of the project from the outset - defining scope and success criteria, mapping current processes, identifying opportunities for improvement and translating organisational needs into clear functional and technical requirements. You will research and evaluate CRM solutions suitable for the charity sector, coordinate supplier demonstrations and guide internal stakeholders through a robust and informed decision-making process.

This role is ideal for someone who combines strong project management expertise with a deep understanding of CRM systems and the not-for-profit environment. You’ll bring a sharp analytical mindset, excellent communication and stakeholder engagement skills (including with colleagues who do not have a technical background), and the confidence to lead workshops, challenge assumptions and drive clarity from complexity.

If you are a detail-oriented, inquisitive project manager with experience delivering a range of CRM or systems discovery projects, particularly within the charity sector, we’d love to hear from you.

Position: Operations Officer

Location: London or Bath, with a minimum of 3 days per week in the office

Contract type: Full-time, permanent

Salary range: £30,000-40,000

Reporting to: Deputy Chief Operating Officer

Applications: Please apply here by 25 May

About EJF

The Environmental Justice Foundation (EJF) exists to protect the natural world and uphold our fundamental human right to a secure environment. We work at the frontlines of environmental injustice, alongside communities most affected by climate breakdown, biodiversity loss, and exploitation - transforming evidence into action, and injustice into lasting change.

EJF is a global non-profit driven by a powerful belief: that environmental protection and human rights are inseparable. Through courageous field investigations, rigorous research, and strategic international advocacy, we expose environmental crime, challenge impunity, and catalyse systemic reform. Our work delivers real-world impact, shaping policy, strengthening governance, protecting vital ecosystems, and defending those who risk their lives to safeguard them.

Our campaigns span four deeply interconnected areas: oceans, climate, forests and wetlands, and the training, protection, and empowerment of environmental defenders and journalists. From illegal fishing and forced labour to deforestation, land grabs, and climate displacement, we confront some of the most complex and urgent crises of our time - always with a focus on accountability, equity, and durable solutions.

EJF is an international organisation with a diverse team working across four continents, united by a shared ambition: to protect people by protecting the planet. We are bold, evidence-led, and impact-driven. We speak truth to power - and we build pathways to a fairer, more resilient future. Join us.

About the role

This is an exciting opportunity for an operations professional who shares EJF’s commitment to environmental justice and is ready to take on real responsibility across a fast-growing global non-profit organisation.

As Operations Officer, you will play a hands-on role in keeping EJF's international operations running smoothly across 16 countries on four continents, with a particular focus on our five European offices.

Your remit will be broad. From ensuring offices function efficiently and IT systems operate safely, to providing HR support to line managers and coordinating across teams in multiple time zones, no two days will look the same. Over time, you will develop a working knowledge of the full operational landscape of an international NGO, building skills and experience across functions that few comparable roles can offer.

You will bring at least three years of experience in an operations, coordination, or administrative role, ideally in an international or multi-site environment. You will also have strong organisational skills, sound judgement, and a proactive, problem-solving mindset.

This is a role for someone who takes pride in getting things right, thrives on variety, and wants to contribute meaningfully to an organisation working on some of the most urgent environmental and human rights issues of our time.

Key responsibilities

• Operations, Systems & IT Support: This includes user onboarding; troubleshooting technical issues with our hardware or software (calling in external support when needed); managing access and settings; and supporting digital security procedures.

• HR & People: This includes implementing recruitment and induction processes; maintaining staff records and ensuring timely staff reports and appraisals; supporting effective transactional HR services across European offices; and answering ad hoc staff queries.

• Office management: The role will ensure that offices in the UK, Belgium, France, Germany and Spain run efficiently and provide staff with excellent places to work and collaborate.

• General Administration & Organisational Support: This will include managing shared inboxes and calendars; supporting significant procurements and associated financial processes; maintaining institutional registrations and log-ins with relevant entities; implementing systems and processes across the team as required; organising all-staff and management team meetings; and providing ad hoc support for events and other administrative tasks.

Essential skills and experience

• Demonstrable commitment to EJF's vision, mission and values and a determination to change the world for the better.

• At least three years’ experience in an operations, coordination, or administrative role, ideally within an international or multi-site environment.

• Strong organisational and time-management skills, with a proven ability to juggle competing priorities and deliver consistently to deadlines.

• Excellent written and verbal communication skills in English, with the confidence to liaise with colleagues, partners and suppliers across diverse cultures and time zones.

• Sound judgement and discretion when handling confidential or sensitive information, including HR and personnel matters.

• A proactive, hands-on, problem-solving mindset, with strong attention to detail and a willingness to take ownership of tasks from start to finish.

• Confident IT user, with proficiency in Microsoft Office and/or Google Workspace and the ability to learn new systems and tools quickly.

• A team player who collaborates effectively across functions, geographies and time zones, and who is comfortable supporting colleagues at all levels of the organisation.

• Fluency in English.

Desirable skills and experience

• Experience working across more than one operational discipline (HR, IT, facilities, finance).

• Professional-level French, German or Spanish.

• Experience working in a non-profit, international NGO or other mission-driven organisation.

We strongly encourage candidates from underrepresented backgrounds in the environmental and human rights sectors to apply. If you believe you would be a great fit but don’t meet every requirement, we would still love to hear from you.

What we offer

We offer a rewarding package designed to support your well-being, flexibility, and professional growth:

• 22 days’ annual leave (exclusive of bank holidays), increasing with each year of service, plus additional paid leave between Christmas and New Year.

• Private healthcare package.

• Generous pension scheme, with employer contributions increasing over time.

• Flexible working hours and hybrid working (typically 3 days in the office / 2 from home).

• Cycle-to-work scheme.

• A dynamic, supportive, and inclusive working environment, with genuine opportunities for professional development and career progression.

• The chance to contribute to an organisation delivering real-world impact for people and planet.

Application process

To apply, please complete the application form here. This includes:

1. A personal statement outlining your suitability for the role (max 2 pages)

2. Your CV (max 2 pages)

The deadline for applications is 25 May.

Interview processes for different roles will vary, but is likely to include three stages: a short screening call, a panel interview with a task relevant to the role, and a final interview.

Only shortlisted candidates will be contacted.

Candidates must have the legal right to work in the United Kingdom.

EJF is an equal opportunity employer, committed to diversity within the workplace.

About the Role

Medical Aid for Palestinians (MAP) is responding to the largest emergency in our 40+ year history. Over the last two and a half years, tens of thousands of new supporters have joined MAP, driving significant growth in income across individuals, trusts, foundations, and corporate partners. As we work to sustain this support — and with an ambition to become a £50m organisation by 2028 — high‑quality data and robust supporter operations are essential to our success.

The Supporter Database Manager plays a critical role in ensuring our supporter data is accurate, reliable, and fit for purpose. Managing the day‑to‑day operation of MAP’s supporter database, you’ll lead a small, specialist team and work closely with colleagues across Fundraising, Finance, Campaigns, and Digital, Data and Technology (DDT) to ensure income is processed correctly, data standards are upheld, and our systems support effective fundraising, campaigning and supporter care.
 

MAP is currently embedding a new CRM (Microsoft Dynamics 365). While CRM system ownership sits within the DDT team, this role will be central to ensuring the database works for users, data quality remains high, and operational processes are continuously improved.
 

If you’re an experienced database professional with strong people skills, high attention to detail and a commitment to MAP’s mission and values, we’d love to hear from you.

What is the role about?

Lead on ensuring MAP’s supporter data can be trusted and used with confidence across the organisation. You’ll oversee data quality, imports, integrations, and financial reconciliation, while managing and developing a small team responsible for the smooth running of supporter database operations. Your work will directly support fundraising and campaigning performance, supporter experience, and organisational decision-making.
 

A full description of responsibilities can be found in the job description.
 

About You

This role is ideal for an experienced supporter or customer database professional — or a CRM specialist ready to step into a management role — who enjoys combining hands‑on operational work with team leadership. You’ll be detail-focused, collaborative, and confident working across systems, suppliers and teams.
 

You’ll be motivated by improving processes, strengthening data quality and enabling colleagues to deliver outstanding experiences for supporters, all while contributing to MAP’s work to protect the health and dignity of Palestinians living under occupation and as refugees.
 

We encourage applications from candidates who may not meet every requirement, but who have the potential to develop into the role.

RECRUITMENT PROCESS
 

 How to Apply

Please submit your CV before the deadline of 8:00 am GMT on 20th May 2026.

First interviews: w/c 26th May 2026.
 

Equal opportunities
 

MAP aims to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
 

Background checks
 

As an organisation MAP is committed to the welfare and protection of children and vulnerable adults. MAP will conduct appropriate background and references checks. Link in that safeguarding and ethical conduct.
 

Disclaimer
 
**MAP reserves the right to close this advert before the confirmed closing date when we are in receipt of sufficient applications.     

  **We would therefore advise interested applicants to apply as early as possible. Due to the high volume of applications, we receive, we are unable to respond to every application. If you have not heard from us within two weeks of the deadline, then you have not been successful in shortlisting

This is an exciting role in a team dedicated to raising the bar of operational excellence at Stewardship. You will play a crucial role in bringing exceptional operational efficiency across various Stewardship platforms, enhancing customer satisfaction by providing Stewardship givers and partners with seamless, impactful services that bring our mission to life.

Through vital processes, checks and administration, you will be serving generous Christian givers and the highly impactful churches, mission workers and charities which they support. Your work will equip, encourage and support our givers and ministry partners to become faithful, active stewards – transforming hearts and helping hands to steward responsibly and faithfully all that they give and receive.

This is a fixed term role for 12 months to cover maternity leave.

Occupational Requirement (OR)
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
• Active membership of local church congregation.
• An understanding of the faith aspects of the work of Christian charities,
including the preparedness to pray with colleagues, where appropriate.

Programme Manager

We are seeking experienced Programme Managers to help deliver large scale transformation programmes that improve services, systems and customer experience across a major UK housing organisation.

Position: Programme Manager
Location: London, Stratford or Manchester, Trafford with hybrid working
Salary: Starting from £65,913 per annum London weighting or £57,900 per annum regional salary, depending on experience
Hours: Full time, 35 hours per week
Contract: Permanent and Fixed Term Contract available until 15 August 2027
Closing Date: 31 May 2026 at 23:00
Interviews: First stage online interviews 8 to 10 June 2026, followed by second stage interviews 22 to 24 June 2026

About the Role

An exciting opportunity has arisen for experienced Programme Managers to join a growing transformation delivery team within one of the UK’s largest housing organisations.

The organisation is undergoing a major transformation programme designed to improve services for residents and customers through new operating models, improved processes, technology enhancements and better use of data.

As Programme Manager, you will lead large and complex programmes from inception through to implementation, ensuring projects are effectively governed, well managed and aligned to strategic objectives.

Key responsibilities include:

• Leading large scale transformation programmes and projects end to end
• Managing programme governance, reporting, risks, budgets and business cases
• Developing delivery plans with clear scope, milestones and outcomes
• Working closely with stakeholders across operations, technology, data and service design teams
• Supporting organisational change and embedding new ways of working
• Managing dependencies, priorities and programme performance across multiple workstreams
• Providing clear communication and transparent decision making throughout programme delivery

About You

To succeed in this role, you will bring strong programme leadership experience alongside excellent stakeholder management and delivery skills.

You will ideally have:

• Proven experience delivering complex programmes or transformation projects
• Experience establishing project structures, governance and reporting frameworks
• Strong understanding of business case development, budgeting and benefits realisation
• Experience managing senior stakeholders and supporting organisational change
• Ability to work across operational, technical and customer focused teams
• Excellent communication, planning and problem solving skills
• Experience balancing user needs, operational requirements and technical constraints

About the Organisation

This organisation is one of the UK’s leading housing associations and developers, providing homes for over 250,000 people across London, the South East and the North West of England.

They are committed to creating high quality homes and services that help people live better lives. Diversity, inclusion and sustainability are central to their culture and long term vision, alongside a strong commitment to fair and accessible recruitment practices.

Benefits include an excellent pension scheme, generous annual leave, health cash plan, life assurance, volunteering days, employee assistance programme and a wide range of lifestyle benefits.

Other roles you may have experience of could include: Senior Programme Manager, Transformation Manager, Change Manager, Project Director, Delivery Lead, Business Change Manager, PMO Lead, Transformation Programme Lead, Strategic Programme Manager, Digital Transformation Manager.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Prospectus is delighted to be supporting our client with the recruitment of an Operations and Grants Officer.

The organisation is a leading nonprofit consultancy that helps mission‑driven organisations scale their social and environmental impact. Working globally, they partner with charities, social enterprises and funders to design and implement effective strategies that enable proven solutions to grow sustainably and reach many more people. Through consultancy, training and structured programmes, our client supports organisations to strengthen their models, build the systems and capabilities needed for scale, and create long‑lasting change.

This role is available on a permanent and full-time basis. The salary is £32,000 per annum. This is a hybrid role where you will attend the Southwark office in London two days a week.

As the Operations and Grants Officer, you report to the Director of Finance and Operations and provide administrative support across the organisation. You will schedule meetings, manage calendars, coordinate travel, maintain software subscriptions, and support the Board of Trustees and Leadership Team. You will help plan and deliver key events, while working with external suppliers to ensure smooth delivery within budget. You will support with recruitment and onboarding processes. You will also manage key project documentation, maintain accurate filing, and update data using Salesforce CRM.

You will also support with grants administration, including gathering and checking due‑diligence materials, preparing approval packs, tracking deadlines, maintaining grant documentation, and contributing to the ongoing improvement of grant making systems and processes.

To be successful within this role, you will be a proactive individual, with strong organisational and time management abilities. You will have experience in managing administrative processes. You will have experience managing calendars, inboxes and scheduling. You will have proficiency in coordinating events and logistics. You will have excellent attention to detail for maintaining accurate records and managing workflows. You will have confidence using digital tools and systems and a willingness to learn new systems quickly. You will be a strong communicator who has experience liaising with a variety of stakeholders.

Experience working in the charity sector and/or in grant-making administration is desirable but not essential. Other desirable experience includes: familiarity with office management processes and procedures, experience using Salesforce or a similar CRM system, and experience in supporting the design and implementation of new processes and procedures.
 
To apply, please submit:

• Your CV, outlining your relevant experience and skills.
• A separate document responding to the three application questions below. Please answer each question clearly and concisely, using specific examples from your experience.

Application questions:

1. Tell us about a time when you were responsible for coordinating a significant event or meeting. Describe what the situation was, what steps you took to manage the process, and anything you would do differently next time. Think about how you managed any competing priorities or logistical complications.
2. Tell us about a period when you were simultaneously managing administrative responsibilities across several different projects or teams. How did you prioritise, and can you give a specific example of a moment when you had to make a difficult call about what to focus on?
3. Give an example of a time you managed a process involving important information that required input from multiple people. How did you track progress, ensure nothing fell through the cracks and approach communication with stakeholders?

Please note, it is a 250 word limit per answer.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact George Cook at Prospectus.