222 Operation manager jobs near Central London, Greater London

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Top job
Citizens Advice
Central London 0.02 miles
£45,695 basic plus £3,520 London Allowance
The People's Empowerment Alliance for Custom House: PEACH
London 7.11 miles
£34,000 - £40,000 per year
Seeking a General Manager who is a great communicator with excellent organisational skills and a passion for social justice.
Look Ahead Care Support and Housing
Haringey, London 5.87 miles
Up to £32000 per annum
Kusuma Trust UK
London 0.64 miles
£31,000 - £33,000 per year
Woodland Trust
South East 15.71 miles
Pension, life assurance, 25 days holiday, company vehicle
W6, London 4.25 miles
£45,000 per year
Turn2us is hiring a Response Programme Manager for 12 months to respond to people's financial needs as a result of Covid 19.
Morgan Law - Human Resources
Central London 0.05 miles
£175 - £225 per day
Whitechapel Gallery
E1, London 2.55 miles
£30,000 - £35,000 per year
Animal Equality
SE11, London 1.49 miles
£30,000 - £35,000 depending on experience
The role will facilitate the expansion of our network, enabling the charity to become closer than ever to achieving its core mission.
Page 3 of 15
Citizens Advice
Central London, Greater London 0.02 miles
£45,695 basic plus £3,520 London Allowance
Permanent, Contract, Full-time
Job description

In these unprecedented times, Citizens Advice is at the frontline of helping people face the challenges presented by the coronavirus pandemic. Between 9 March and 9 April, we helped 220,000 people with one-to-one advice over the phone, by email and webchat and our website saw 9 million views.

Our teams are working hard to provide the best advice for people in difficult situations. We’re responding rapidly to people’s changing needs, and helping those who need us most.

The Lab is a small multidisciplinary team, within the Customer Journey team. We do rapid experimentation in areas we know less about to find new ways to meet the needs of our users.  

We do this in the leanest possible way. For example, in our Speech to Text experiment we tested a prototype without using the technology at all. 

We’re here to help Citizens Advice transform its processes, ways of working, and technology to better meet our users’ needs. This means our experiments are as often behavioural as they are technological. The Lab takes an inventive, responsible and generous approach to its work, building on the expertise and ideas of colleagues across the network. It works openly, with a core team of innovation experts and in collaboration with colleagues from other disciplines. 

As one of two product owners in the Lab your role will be to ensure the effective development and delivery of ideation, experimentation and prototyping of ideas for the Citizens Advice of the future. The role is responsible for leading the incubation phase of these propositions, as well as building engagement and ownership across the organisation for successful scaling. 

You will be doing this through co-designing an Incubator Network – a group of local Citizens Advice offices who we work with to test and pilot ideas – and by working with a diverse group of collaborators. Systemic change is an important part of what we do, and collaboration skills are key.

Candidates will have:

  • Experience of delivering user-centered digital products and services, working with multidisciplinary product teams.
  • Ability to plan and facilitate workshops with senior stakeholders to prioritise user needs and product plans, working within resource constraints. 
  • Excellent ability to form product backlogs, responding to stakeholder influence while prioritising user-centred features.
  • The skills to develop and communicate a product vision and strategy.

Come and join us!

We’re an equal opportunity employer and prize diversity as a strength. Everyone is welcome at Citizens Advice. We offer flexible working, and are open to part-time and job sharing too. In fact, several of our leadership team members work four days a week.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.
We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

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Refreshed on: 02 June 2020
Closing date: 04 June 2020
Job ref: 000634
Tags: IT,Digital
Job closes in 2 days
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