Operation manager jobs in Central london, greater london

This role sits at the heart of Operation Smile UK’s five-year strategy to deliver transformational growth across all income streams. As Senior Lead - Acquisition and Digital Fundraising, you will be instrumental in delivering on three of our four core strategic priorities:

1. Build Regular Giving – laying the foundation for higher long-term value and stronger ROI across acquisition channels.
2. Drive All Donors to Legacy – recruiting quality donors who have the potential value to feed into legacy and long-term giving goals.
3. Maximise Growth Through Digital Fundraising Integration – leading the expansion and optimisation of digital acquisition within a cohesive fundraising strategy

The Senior Lead - Acquisition & Digital Fundraising role is responsible for delivering Operation Smile UK’s strategic individual giving acquisition programme. This role is key to driving income growth and expanding our supporter base across multiple channels, including digital, DRTV, dialogue fundraising and print.

You will lead the strategy, planning, delivery and evaluation of acquisition campaigns, including the onboarding process, with full accountability for managing significant budgets, agency partnerships and performance metrics. This is a senior, hands-on role suited to an experienced acquisition fundraiser with strong commercial acumen and a data-driven mindset.

Key Responsibilities

Strategic Campaign Leadership

• Develop and implement the multi-channel acquisition strategy, aligned with income targets and supporter growth objectives.
• Lead on the planning and delivery of campaigns across direct dialogue, digital, DRTV, and print channels.
• Lead on the planning and delivery of the onboarding process for all new recruits.
• Monitor and report on campaign performance, providing insight-driven recommendations to optimise results.
• Drive testing and innovation to expand existing channels and introduce new ones within acceptable risk and return parameters.

Budget Ownership & Performance Monitoring

• Take full responsibility for acquisition budget management, income forecasting and cost control.
• Set, monitor, and evaluate key performance indicators (KPIs), reporting against ROI, CPA, and long-term value across all acquisition channels.
• Collaborate with the Senior Database Manager and the Director of Data and Technology to develop and maintain performance dashboards (e.g., Power BI) and support strategic data analysis, including both short-term and long-term channel performance evaluation.

Agency & Partner Management

• Manage day-to-day relationships with external fundraising and creative partners.
• Lead briefings, content sourcing, agent training, stakeholder approvals, and quality assurance processes.
• Negotiate contracts and hold suppliers accountable for delivery and performance.

Cross-Team and Market Integration

• Represent the acquisition programme in cross-functional planning meetings and contribute to a unified team culture focused on strategic delivery.
• Deliver and optimise the onboarding and conversion programme for new donors.
• Develop CRO strategies and implement with support from the Communications team, whilst supporting the enhancement of web development
• Ensure consistent campaign integration across touchpoints and maximise thematic/creative cohesion, working in collaboration with the Senior Communications Manager to lead and develop the creative and content strategy for acquisition.
• Act as a key liaison with colleagues across Operation Smile global markets, sharing insights and exploring opportunities to align strategy, co-develop creative, or pilot cross-market initiatives.

Compliance, Risk & Best Practice

• Ensure all campaigns meet legal, ethical and data protection requirements (e.g., GDPR, Fundraising Regulator).
• Act as a key contributor to organisational risk assessments relating to income performance and supplier performance.
• Keep up to date with sector trends, innovations and benchmarks to maintain best practice.

Person Specification

Essential Experience

• Extensive experience (ideally 5+ years) in Individual Giving or fundraising acquisition roles.
• Proven success delivering multi-channel acquisition campaigns with strong ROI.
• Experience managing external agencies and suppliers to high-performance standards.
• Strong background in digital fundraising and paid media.
• Demonstrated experience managing and reporting on substantial acquisition budgets.

Skills & Attributes

• Strategic thinker with excellent campaign planning and execution skills.
• Highly numerate and confident using data for decision-making and optimisation.
• Strong project and stakeholder management abilities.
• Proactive, self-starting approach with high levels of ownership and accountability.
• Excellent communication and interpersonal skills, able to represent the organisation externally.

Desirable

• Understanding of retention and supporter journey optimisation.
• Familiarity with CRM and data system Donorfy.
• Experience with Power BI or other reporting tools.

First-round interviews are set for the week of 23rd March 2026. We strongly encourage early applications.

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process. 

Join the Fire Fighters Charity as our Volunteering Manager and lead the development of a dynamic, inclusive volunteering programme that supports the wellbeing of the UK’s fire services community.

You’ll shape and deliver our national volunteering strategy, design an exceptional volunteer journey, build strong relationships, and ensure volunteers feel supported, valued and inspired. Working across teams, you’ll embed volunteering into our services, champion best practice and use insight to drive continuous improvement.

We’re looking for someone who:

· Has strong experience in volunteer management and volunteer strategy implementation

· Brings strategic thinking with hands‑on delivery

· Builds great relationships and influences at all levels

· Understands safeguarding, data protection and inclusive practice

· Is passionate about creating positive, impactful volunteer experiences

If you want a role with purpose and the chance to make a genuine difference, we’d love to hear from you.

Apply now and help us grow a thriving volunteer community.

At The Maypole Project, every small action contributes to a family’s strength, stability and hope. As our Operations Officer, you’ll be the person who quietly but powerfully keeps that support flowing – ensuring our team can be there for children with complex medical needs and their families when they need us most.

This role sits at the heart of our organisation. You’ll be the steady hand behind the scenes, making sure our office runs smoothly, our staff feel supported, our policies stay sharp, and our environment is safe and welcoming for everyone who walks through the door. You’ll provide support to the CEO and team leads, helping them deliver the very best support to families.

You’ll manage the rhythm of day‑to‑day operations: from coordinating office needs and liaising with IT and telecoms providers, to ensuring the right resources are where they’re needed. Your eye for organisation will help keep our budgets on track, our shared inboxes responsive, and our essential administration running with calm efficiency.

A key part of your work will be within HR support—helping coordinate recruitment, onboarding new colleagues, maintaining records, and making sure staff feel welcomed and prepared from day one. You’ll also play a vital role in keeping our policies current and meaningful, working closely with the CEO to maintain our review cycle and ensure that information is clear and accessible across the organisation.

Health, safety, environment and fire safety (SHEF) responsibilities form another important strand. You’ll take the lead in maintaining compliance across the organisation, ensuring risk assessments are up to date, first aid provision is well‑stocked, and our premises and equipment remain safe, functional and fit for purpose.

This role is ideal for someone who enjoys variety, thrives on organisation, and cares about being part of a charity that puts families front and centre. You’ll collaborate across teams, support events and activities, champion equity and inclusion, and contribute to a culture that values compassion, professionalism and shared purpose.

At The Maypole Project, every role matters—but few touch as many parts of the organisation as this one. If you want to make a meaningful impact every day, not just through what you do but through how you enable others to do their best work, this is a place where you can truly make a difference.

Why Join Us 

At The Care Workers’ Charity, everything we do is focused on supporting care workers across the UK. From providing crisis grants and mental health support to campaigning for a fairer future for care workers, our work makes a real difference to the lives of people who care for others every day. 

This is an exciting time to join the charity as we continue to grow our reach and impact. As Marketing and Events Manager, you will play a central role in helping us tell our story, engage new supporters and deliver events and campaigns that bring people together around our mission. You will have the opportunity to shape new ideas, develop creative campaigns and see the direct impact of your work. 

You will be joining a small, friendly and supportive team where your ideas will be valued and where you will have the opportunity to take real ownership of your work. 

The Role 

We are looking for a creative, organised and motivated Marketing and Events Manager who is passionate about making a difference. This is an exciting opportunity to play a key role in raising awareness of The Care Workers’ Charity and supporting our work to improve the lives of care workers across the UK. 

Reporting to the Chief Executive Officer, you will lead the delivery of the charity’s marketing and events programme, helping to grow engagement, strengthen our profile and support our fundraising activities. You will be responsible for planning and delivering marketing campaigns across a range of channels, including social media, email newsletters and the website, ensuring our communications are clear, engaging and consistent. You will play an important role in telling the story of the charity’s impact and helping more care workers, supporters and partners connect with our work. 

Events will be a central part of the role. You will coordinate and deliver a varied programme of activities including fundraising events, sector conferences, networking opportunities and national campaigns such as Professional Care Workers’ Week. You will be confident managing event logistics, working with venues and suppliers, coordinating speakers and partners, and ensuring events are well organised and professionally delivered. You will enjoy creating engaging and memorable experiences that help supporters feel connected to the charity’s work. 

You will work closely with the fundraising team to support campaigns and partnerships, helping to create engaging opportunities that encourage supporters and organisations to get involved. The role will involve building positive relationships with partners and sponsors and representing the charity at meetings and events across the sector. 

About You 

You will be a confident communicator who enjoys working with people and finding new ways to engage supporters, partners and care workers in the work of the charity. 

You will have experience delivering marketing campaigns and organising events, and you will enjoy bringing ideas to life from concept through to delivery. Whether coordinating a fundraising event, supporting a conference presence or helping to deliver a national campaign, you will be comfortable managing multiple projects and ensuring everything runs smoothly. 

You should be confident using a range of marketing channels including social media, email marketing and websites, and be willing to try new approaches to help raise awareness and grow engagement. You will be organised and detail-focused, able to manage event logistics, coordinate suppliers and venues, and ensure a positive experience for everyone involved. 

You will be a proactive self-starter who can work independently while also being a strong team player. Experience in marketing, events or fundraising is essential, and knowledge of the health and social care sector would be an advantage. 

Above all, you will be enthusiastic about the charity’s mission and motivated to help us increase our reach and impact for care workers across the UK. 

Start Date: ASAP

ECRN Regional Manager | The British Academy

Contract: Full-time, Permanent

Location:  St James Park, London, SW1 | Hybrid, worked flexibly under our hybrid-working policy

Salary: £40,926 per annum

The British Academy – the UK’s national body for the humanities and social sciences - is seeking a Regional Manager to join our friendly and collaborative team in the Research Directorate, providing key support in the delivery of the Early Career Researcher Network.

The ECRN Regional Manager will work closely with the Head of ECRN to oversee the day-to-day operations and logistics of the Network. This includes line management of three Regional Coordinators, as well as supporting budget oversight and financial management across all regional activities.

You will contribute to the development and implementation of efficient working systems, policies, and processes, and collaborate with the Head of ECRN to identify and resolve operational challenges as they arise.

A core responsibility of the role is to lead on the delivery and coordination of ECRN activities. This includes line managing three Regional Coordinators; overseeing and supporting regional clusters; processing invoices and monitoring budgets; preparing reports and updates for internal and external audiences; identifying growth opportunities for the Network; liaising with a range of internal and external stakeholders.

The ideal candidate for this role, will bring strong project management skills, financial and budget oversight experience, and a background in line management within an office or organisational setting. Strategic thinking, proactivity, and resilience are essential, alongside the ability to prioritise effectively and solve problems in dynamic environments.

You will be an excellent communicator, capable of building collaborative relationships with colleagues across the British Academy and beyond, including external facilitators, partners, and stakeholders. Your keen attention to detail, inclusive mindset, and commitment to team-oriented working will be central to maintaining the quality, coherence, and impact of programme delivery. You’ll bring clarity, empathy, and professionalism to every interaction, helping shape a collaborative and high-performing environment.

Please note that the position will involve travel between ECRN regional clusters to support in-person delivery of training and workshops, alongside regular online engagement.

Further information about the ECRN can be found on our website.

About the Academy

The British Academy is the UK’s national body for the humanities and social sciences, established by Royal Charter in 1902. We mobilise these disciplines to understand the world and shape a brighter future. Today’s complex challenges can only be resolved by deepening our insight into people, culture, and societies. With a Fellowship of around 1700 leading national and international academics, the Academy invests in researchers and projects across the UK and overseas; engages the public with fresh thinking and debates; and brings together scholars, government, business, and civil society to influence policy.

The Academy currently has five directorates: Communications & Marketing; Development; Policy; Research; and Resources, plus a small Governance & Fellowship Team.

Working at the Academy

Our senior management team have worked with staff to foster a culture of collaboration, respect, and empathy, in which all contributions are recognised as we work towards our common goals. Our people strategy and working practices focus on building strengths and sharing insights, with learning & development, wellbeing, and equality, diversity & inclusion at the centre of how we operate as an organisation. Investing in our staff and encouraging a healthy work/life balance is central to our success, as we move forward and continue to grow. Find out more about the British Academy, including our Equality, Diversity, and Inclusion Statement.

Terms and conditions

The British Academy is based at 10-11, Carlton House Terrace, St James Park, London, SW1 – a Grade 1 listed building. We offer a competitive benefits package including a 35-hour working week; 34 days’ annual leave plus Bank Holidays; a subsidised canteen and an excellent occupational pension.

How to apply

We use Applied for our recruitment. Applied aims to overcome unconscious bias in recruiting. Instead of using CVs, candidates are asked to answer questions that test skills needed for the role. The responses are then anonymised and reviewed in a random order by members of the hiring panel.

We welcome applications from people of all backgrounds, in line with our commitment to create a diverse and inclusive working environment, promote equal opportunity, and address under-representation. We will make reasonable adjustments to support disabled job applicants and offer an interview to those meeting the minimum selection criteria.

To find out more about this opportunity and to apply, please visit our recruitment page via the apply button.

Applications must be received no later than Midday on Wednesday, 18 March 2026

Do you have demonstrable experience of new business development? Have you personally secured six figure partnerships in previous roles?
We're recruiting a New Partnerships Manager to be responsible for proactively identifying, prospecting, and cultivating leads in key sectors to secure new 5-6 figure, multi-year corporate partnerships with local and national businesses.

What does this role do?
As New Partnerships Manager, you'll:

• develop a prospect pipeline to raise a personal income target which contributes to an overall team target,
• support the Senior New Partnerships Manager in the identification and cultivation of new corporate partnerships, accessing a range of income streams and budget holders,
• support senior team members in attending meetings with potential corporate partners, including preparing relevant briefs in advance,
• prepare relevant and creative applications and proposals for pitches for potential corporate partners,
• work closely with the Corporate Partnerships Team to ensure the transition between new business and account management is seamless for both Dogs Trust and the new partner.

First stage interviews for this role are provisionally scheduled for 16th and 17th March 2026, and will take place on Teams. Please note, this role is based at our London office, with office attendance at least one day per week and sometimes at short notice.

Could this be you?
To be successful in this role you'll have demonstrable experience of new business development, ideally in a charity setting, with a track record of securing six-figure partnerships. You'll be organised, articulate and credible, with a real appreciation of different budget holders within companies who may be interested in supporting Dogs Trust, and an understanding of different types of corporate partnerships. In addition, you'll have demonstrable experience of senior stakeholder management and negotiation skills, and you'll have the ability to write clearly and concisely, and to tailor written style to the needs of different audiences.

About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

Job Title: Facilities Manager
Hours: 35 hours, Full time
Location: Blackstock Road, Finsbury Park, N4 2DR
Salary: £52,240 per annum
Contract: Permanent

We are seeking a proactive and experienced Facilities Manager to take ownership of the day-to-day operations of our London office, supporting approximately 90 colleagues while ensuring an excellent experience for visitors. This pivotal role is responsible for maintaining a safe, compliant, efficient, and productive workplace environment.

As this is a brand-new position at ISHA, we are looking for someone who can quickly get up to speed, assess our current facilities management approach, and develop a robust forward looking strategy that reflects best practice for an organisation of our size. The successful candidate will lead on building safety compliance, workplace adjustments, maintenance, contractor management, sustainability initiatives, and continuous improvement of our office standards.

You will also play a key role in designing and delivering an office improvement programme aimed at modernising and refreshing our workspace—creating a welcoming, energising, and professional environment for colleagues, residents, and visitors.

This is an excellent opportunity for someone with a solutions focused, can-do attitude, who thrives under pressure and takes pride in ensuring the office environment is safe, well managed, and aligned with ISHA’s values.

Key responsibilities

• Oversee the general upkeep and maintenance of the office premises, ensuring all systems (HVAC, lighting, plumbing, etc.) operate effectively.
• Manage planned preventative maintenance (PPM) schedules as well as reactive repairs.
• Liaise with external contractors and service providers to ensure high-quality and cost-effective service delivery.
• Collate, analyse, and present monthly reports, including key performance indicator (KPI) information.
• Ensure adherence to ISHA’s health and safety policies and procedures, acting as a key member of ISHA’s Health & Safety Forum.

We are looking for someone who is:

• Experienced in facilities management, ideally within a similar organisational setting.
• Qualified with a relevant facilities management certification.
• Confident in managing contractors, service contracts, and supplier relationships.
• Able to prioritise a varied workload and respond calmly and efficiently to urgent issues.
• Skilled in building strong working relationships across all levels of the organisation.

About us

Islington and Shoreditch Housing Association (ISHA) is a community and neighbourhood based housing organisation, managing and developing quality affordable housing for people in North and East London, and building homes in Hackney, Islington, and Waltham Forest.

We are ambitious: Our vision is to co-create homes and communities where everyone can flourish so that “if people could choose, they’d choose us”. Co-creation is central to our vision.

We believe that for people to flourish, they need not only to have safety, security, and a sense of belonging, but they also need to be able to contribute to and shape their environment. We believe that for everyone, including our residents, and staff.

Why work with us?

We offer a brilliant mix of benefits to support your wellbeing, growth, and work-life balance:

• Generous Leave: 29 days annual leave (plus bank holidays), rising to 31 after five years. Includes office closure over Christmas.
• Pension Perks: Salary sacrifice scheme with up to 10% employer contribution.
• Financial Support: Access to ethical financial services and home contents insurance via London Credit Union.
• Health & Wellbeing: Health cash plan, virtual GP, physio, gym discounts, cycle to work, eye care vouchers, and more.
• Professional Development: Personal Development Plans, study support, loans, and our Management Academy.
• Recognition & Community: Quarterly staff awards, regular team meetups, and a culture of celebrating success.
• Our EDI Council helps shape an inclusive workplace where every voice matters.
• Extra Goodies: Season ticket loans (interest-free) and support for professional subscriptions.

Deadline: 9am, Monday 30 March 2026
Interview: To be confirmed

Interested?

If you would like to find out more, please click the apply on recruiter's website button. 
You will be directed to our recruitment site to complete your application for this position. 
Once you have landed on our website, please follow the instructions.

Please note: We can only accept applications from candidates with eligibility to currently work in the UK.

Our Commitment to Equality, Diversity & Inclusion

At ISHA, we believe everyone deserves to be treated with fairness, respect, and dignity. We’re proud to reflect the rich diversity of the communities we serve and we expect the same inclusive values from everyone we work with.

No agencies please.

The Society of Authors (SoA) is the UK's largest trade union for all types of writers, illustrators and literary translators. We’ve been advising authors and speaking out for the profession since 1884. 

We’re currently looking to welcome an Office Manager to our team.

The role

The Office Manager ensures all building facilities run smoothly on a day-to-day basis. They are responsible for the efficient daily operations of our offices and the building and that these are cost-efficient, environmentally conscious and proportionate for a small, not-for-profit organisation.

The Office Manager is an integral part of the Operations Team playing an important role in ensuring the smooth running and welcoming atmosphere of our offices, directly supporting both internal teams and tenants.

This is multifaceted role. The successful candidate will need to be able to think on their feet, have good time management skills and enjoy wearing more than one hat. 

Key responsibilities

Front of House / Event Management:

· Welcoming all visitors to the SoA building at Bedford Row.

· Managing the post/packages into and out of the building.

· Responsible for managing the Front of House/Operations Assistant and Groups Administrator, including day to day supervision, absence management and ongoing development.

· Responsible for managing the Events Space bookings calendar.

· Managing all events for tenants and external hire from inception to completion including catering as agreed with the client, cleaning team and room set-up of the Events Space.

· Working with the SoA Events Team for internal and member events ensuring that the logistics for room set up and cleaning are in place.

· Acts as a central point of contact for all staff for various Ops/logistics issues.

 Facilities Management:

· Maintain compliance with all relevant health and safety legislation and best practise, including fire safety, COSHH, RIDDOR and DSE assessments.

· Ensure all checks, risk assessments and remedial actions are implemented in a timely manner.

· Providing health and safety training to all new joiners.

· Ensure the office maintenance plan is kept up to date and all regular maintenance/services are booked and any identified issues are resolved.

· Organise the maintenance and PAT testing of all electrical equipment.

· Fire Warden/First Aider for the ground floor (training will be arranged if required).

· Proactively ensuring the office facilities remain safe, clean, fully-equipped and operational.

· Point of contact for all staff and tenants in relation to office and building issues and queries.

· Responsible for managing office contracts, negotiating the renewal of existing and new contracts.

· Obtaining quotes for any maintenance/repairs works required and carrying out due diligence checks on all new contractors.

• To have a key role in the organisation’s sustainability policy ensuring the purchase of all office provisions considers cost and any environmental and ethical impacts.

IT Coordination:

· Liaise with external IT support providers as necessary ensuring SLAs are adhered met and effectively resolve IT issues.

· Maintain a laptop register and prepare and maintain an annual rolling plan for renewal of old equipment.

· To oversee the migration of SharePoint data to the new CRM system in 2026.

· To be involved in any IT projects that need to integrate with our office systems (O365, SharePoint and One Drive).

· To be responsible for IT support for the office laptops and office systems (windows, O365, One Drive and SharePoint) ensuring that there is a maintenance contract in place and this is reviewed on a regular basis.

You will be required to undertake any other reasonable duties to support business requirements as requested.

Essential skills and experience

• Proven experience in operations or office management
• Strong organisational skills
• Excellent written, verbal and interpersonal communications skills
• IT Literacy including Microsoft 365, One Drive and SharePoint
• Experience of organising events
• Knowledge of health and safety legislation
• Knowledge of data protection legislation
• Ability to work in a team and independently

Desirable skills and experience

• First aid qualification
• Fire Marshall training
• Experience of the not for profit or charity sector
• Experience of the publishing industry

Equity, Diversity and Inclusion

Equity, diversity, and inclusion are at the core of our values - we endeavour to tackle structural discrimination and prejudice wherever we see it. Part of this commitment means we are looking to increase the diversity in our organisation at all levels. We strongly encourage applications from a broad range of social, cultural, educational and underrepresented backgrounds.

Financial assistance

The Book Trade Charity offers financial help to applicants (particularly those under the age of 30) looking for jobs in the book trade, including help with interview costs, affordable housing and accommodation. Find out more

What we offer

As a progressive and ethical not-for-profit organisation, we offer a range of benefits to support your physical, mental and financial wellbeing. We’re a London Living Wage and Disability Confident – Committed. Benefits include:

· Competitive salary

· Cycle to work scheme

· Death in service benefit

· Employee assistance programme

· Flexible hybrid working practices

· Family-friendly, disability-confident inclusive culture

· Generous annual leave, including bank holidays

· Salary exchange pension scheme

· Interest-free annual travel card loan

· Office closure over Christmas*

· Private healthcare

* Colleagues can work over the Christmas period, although the building is closed. For those who wish to take additional time off, this will be deducted from your annual leave allowance.

As an employer, we nurture a working environment in which staff can grow and develop and there may be opportunities to take on increased responsibility as experiences grows.  We recognise the value of flexibility in the way we work with a positive culture of hybrid working practices. We welcome questions and conversations at interview stage about how flexible working could work for you.

We are looking for a committed and detail oriented Information and Operations Officer to help keep our mission‑led organisation running smoothly. In this role, you will be supporting the day‑to‑day operations, manage key information systems, support training and HR administation, and contribute to research that strengthens our fundraising function. You will work across the organsation supporting our staff, service users and partners. 

Who we are - Hibiscus is a feminist, anti-racist and intersectional women’s organisation that has delivered high-impact advocacy and advice services to Black and minoritised migrant women in contact with the Criminal Justice and Immigration systems for nearly 40 years. Hibiscus centres the lived experiences of women and continuously supports them to rebuild their lives through rights-based and justice-inspired responses.

What we do -Hibiscus delivers women-centred trauma informed support through an array of services including community-based provision which also address the needs of women leaving the prison and detention regimes.

If you’re highly organised, detail‑focused and passionate about social justice, you believe in Women's equality and equity, and you want to improve outcomes for women affected by VAWG, this role offers the chance to make a meaningful difference through excellent operational support.

The Key tasks of the role will be be as follows 

Summary of Key Main Tasks

• Maintain smooth day‑to‑day office operations, including supplies, equipment, facilities, enquiries and visitor/Service user support.
• Manage organisational information systems, records, filing, databases and GDPR Compliance. 
• Provide administrative support across HR processes, including recruitment, onboarding and DBS checks.
• Coordinate training activities and maintain accurate learning and development records for the entire organsation. 
• Support research and fundraising tasks, including gathering information, maintaining pipelines and assisting with donor engagement for the CEO/SLT
• Contribute to improving operational systems and ensuring compliance with organisational policies, data protection and health and safety.
• Ensure you have a high level of understanding around confidentialitiy and data protection, handling sensitive informaiton appropriately at all times 
• You will also be the key contact for the managing office relationships ensuring staff,service users are supported on a daily basis. 

Please refer to the Job Description attached for a full list of Essential/Desirable criteria. 

We are particularly keen to attract talent from Black and minoritised migrant communities, however we are unable to support any sponser visa applications

Please note - This post is restricted to women only as a genuine occupational requirement under Schedule 9 paragraph 1, Equality Act 2010.

 We are looking for some one that is able to work part-time in the office, 3 days a week. This is is an essential requirement to support our service.

Benefits

• 25 days of annual leave per year (pro-rata if part-time)
• Weekly well-being hour and skills-based workshops.
• Employers Assistance Program providing counselling, financial assistance and mental health support.
• Clinical supervision sessions/refelctive practise. 

Please review the Job Advert for full details attached. 

What to do next - Please send an updated CV

· An up-to-date CV (no more than 2 pages)

· A cover letter (Up to 2 pages) addressing relevant parts of the Person Specification in the Job Description outlining why you are the right person for the role. 

Please download and complete the [Equality and Diversity form] and send it to our recruitment email  – This form should be sent to us separately. ( attached) 

Closing date for Application 
Tuesday 17th March 2026 5pm

Interviews
w/c 30th of March 2026

Kids Club Kampala are looking for an enthusiastic and experienced Trusts & Foundations Manager to join our small but highly effective team, helping to raise funds and awareness of our work in East Africa through grant fundraising.

About Kids Club Kampala and the Role

Kids Club Kampala is a children’s charity with a Christian ethos working across East Africa. Our mission is to transform children’s lives, empower communities, and reduce poverty throughout East Africa. We do this by meeting children’s and families’ immediate needs and strengthening their futures through child protection, access to education and family strengthening. Together, we can help more children not just survive but thrive. We envision a world where every child has the opportunity to reach their full potential. By remaining child-centred and prioritising the needs of the poorest, by 2035 we will have made a tangible impact in over 5 million lives.

We have grown significantly in recent years and last year expanded our work from Uganda to across East Africa. Grant fundraising remains one of our primary income streams and the Trusts & Foundations Manager will build on our strengths and successes in this area, developing our existing relationships and working to generate new partnership opportunities.

Job Description

Strategy & Pipeline Development

• Develop and execute an annual Trusts & Foundations strategy to meet income targets and diversify the portfolio.

• Research, prospect and cultivate our grant funding pipeline of international funding opportunities.

• Maintain an up to date knowledge of the broader grants fundraising environment.

Bid Development & Proposal Writing

• Write high-quality, evidence-based proposals that translate East African programme data into persuasive narratives.

• Collaborate with the Head of Finance on project budgets and support the Finance & Grants Officer with research, applications and reporting. 

• Develop bespoke bids for institutional funding applications while maintaining the integrity of operational goals.

Partnership Management & Stewardship

• Manage a portfolio of existing donors, building long-term partnerships through proactive engagement.

• Provide bespoke updates and support the CEO with preparing and presenting at virtual or in person meetings.

• Execute strategies to move one-off grants toward multi-year commitments for sustainable income.

• Support to develop and expand our corporate partnership portfolio.

Impact Reporting & Grant Management

• Produce accurate, high-quality progress and impact reports.

• Maintain precise CRM records, tracking all reporting deadlines.

• Monitor grant expenditure and milestones, flagging potential risks or deviations to senior leadership.

Person Specification

We welcome applicants from all backgrounds, whether or not you have a degree. If you meet most of the following criteria, we encourage you to apply.

• Commitment to our mission and values.

• Experience working in the charity sector.

• Strong track record working within grants fundraising.

• Excellent written and verbal communication skills.

• Ability to craft compelling narratives and proposals.

• Experience working with budgets and financial information.

• Excellent organisational and time management skills.

• High attention to detail and accuracy.

• Proficiency in Microsoft Office / Google Workspace.

• Ability to work both independently and as part of a team.

• Adaptability and the ability to prioritise tasks in a fast-paced environment.

What We Offer

• Annual Leave: 25 days of annual leave pro rata, plus 8 public holidays and an additional day off for your birthday.

• Flexible Working: Fully remote working with flexible hours.

• Pension: 5% employer pension contributions.

• Professional Development: Individual training and development plan, with ongoing investment in your growth.

• Project Visit: Option to visit East Africa after your first year of employment.

• Team Wellbeing: Quarterly team meet-ups, including an annual wellbeing day, and a Christmas get-together.

• Training Days: Annual training days and a generous training budget.

How to apply

Please apply via CharityJob with your CV along with a covering letter, detailing why you are applying for the job and how you meet the person specification before the closing date of Friday 27th March 2026. Interviews will be held via video conference the week of the 6th April 2026.

If you have any questions or need further information about the role, please feel free to reach out.

Our Commitment to Diversity and Inclusion

At Kids Club Kampala, we are committed to building an inclusive organisation where diversity is celebrated, and everyone feels they belong. We actively encourage applications from people of all backgrounds, particularly those from underrepresented groups. Please note, you must be eligible to work in the UK to apply for this position.

About Us:

Anti-Slavery International is the world’s oldest human rights organisation. Our vision is freedom from slavery for everyone, everywhere, always. We believe that modern slavery is a contemporary issue of the highest importance, and we are determined to work with others to make sure people can be free from slavery across the world.

About the Role:

The Head of Operations will play a key role in ensuring the smooth functioning of the organisation, working with the Senior Management Team (SMT) in developing the new strategic direction and future of the organisation and its work. If you are an experienced operations lead, you will understand how key this role is to an organisation’s success and as part of the SMT, you have the opportunity to drive change.

Key Tasks:

· operations leadership

· support for the Board, CEO and SMT

· compliance, policy and procedures

· employee experience - direct, hands-on HR experience is more important than qualifications!

· internal communications and overseeing our IT systems and Cloud filing

· change management and procurement

Benefits

· 30 days annual leave

· 6% pension contribution

· employee benefits include employee assistance programme, cycle to work scheme, annual season ticket loan, eye tests

Be a part of a collective and supportive team by joining the London District.

Our Operations Support Assistant will be a core member of the team and will have the opportunity to engage with the many workstreams in the life of Methodism in London. We’re looking for someone who is a great organiser (of themselves and others), fab at administration, but you’ll also need some skills in IT applications. We value independent thinkers, working on your own initiative, but also those who can work collaboratively with a team, and bounce those ideas.

Why work with us?
A brilliant central office in Westminster, ability to work remotely, great (supportive) colleagues, flexible working, learning and development opportunities, pay, pensions and generous down time, committed to equality diversity and inclusion, and, did we mention the great colleagues?

Take a look at the job description. If this is for you, complete an application form, or give us a shout with any questions about the role. Please note, at least one day of this role should be worked from home.

Working as part of our friendly Operations Team, you will undertake a range of administrative and support duties to ensure the smooth running of Citizens Advice Southwark. The post holder will be office-based working between our Peckham and Walworth sites according to operational needs, and at other locations within the Borough of Southwark.

You will need:

• Experience of providing administrative support in a busy organisation and ability to maintain office systems
• Good knowledge of Microsoft office programs and a willingness to learn and use other software packages as needed
• Ability to work on own initiative to organise and prioritise work to meet deadlines
• Excellent written communication skills to produce correspondence, reports, minutes and publicity materials
• Good interpersonal skills and the ability to relate to a wide cross section of the public.
• An understanding of and commitment to the Aims and Principles of the Citizens Advice Service including the service’s Equal Opportunities policies

We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.

Closing Date: 9.00 am Monday 9th March 2026

Interviews: Thursday 12th March 2026

About GNDR

We are the Global Network of Civil Society Organisations for Disaster Reduction (GNDR), the largest global network of organisations committed to working together to improve the lives of people affected by disasters worldwide. Since being established in 2007, we have grown into a network of over 2,000 member organisations across 130+ countries, representing millions of people on the frontlines of hazards, climate change and mass displacement. Through transformative, evidence-led programming and powerful advocacy, we are driving climate action and disaster resilience alongside our members across the globe.

About the role

GNDR is seeking a motivated and strategic leader to join our Senior Leadership Team as our new Head of Operations. 

With the launch of our 2026–2030 Global Strategy, this is a defining moment to shape how GNDR functions and ensure our global network is equipped to deliver real impact.

In this role, you will set the operational vision that underpins our strategy, ensuring our systems, people, and resources are aligned, sustainable, and future‑ready. You will lead all core operational functions, building the strong operational foundation that enables GNDR to thrive. Working closely with teams across regions, you will ensure our operations are coherent, efficient, and responsive to the needs of our members and the communities we serve.

If you’re driven by the opportunity to shape organisational excellence, strengthen global operations, and create the conditions for meaningful change, we’d love to hear from you.

Overall scope of the role

The remit of this post will cover the following core responsibilities:

• Strategic financial oversight
• Funding, grants and partnerships
• People, culture and organisational development
• Systems, logistics and IT
• Legal, risk and compliance
• Governance and board support
• Strategic leadership
• Line management and team development

Candidate requirements

We are ideally seeking candidates with:

• Expert financial stewardship, including management of grant‑funded budgets, financial controls, reporting, procurement, and supplier partnerships
• Operational and governance leadership spanning finance, HR, IT, compliance, risk, and organisational systems
• Inclusive people and culture leadership, with HR expertise and experience supporting cross‑cultural, geographically dispersed teams
• Strong digital capability, from driving digital transformation to confidently using finance, HR, and IT systems
• Strategic and organisational development skills, including planning, project oversight, risk management, and guiding teams through change
• Senior‑level strategic leadership, contributing to organisational direction and fostering effective cross‑team collaboration
• A deep commitment to equity, diversity, inclusion, and alignment with GNDR’s mission and values

Eligibility

Eligible candidates must have the right to work in the UK.  Candidates will need to be able to travel internationally when necessary. 

This role is primarily remote. We’ll ensure you have a safe and appropriate remote working setup, and we’re open to discussing flexible working arrangements as part of the recruitment process. Our hybrid working approach is currently under review, so there may be occasional in‑person meetups in London in the future, subject to ongoing consultation.

Please note that all offers of employment at GNDR are conditional and subject to satisfactory background checks.

We encourage applications from people who meet most of the essential criteria listed in the job description below. You don’t need to tick every single box to be considered. We recognise that strong candidates may bring relevant strengths and experience in different ways, and we don’t want this to deter you from applying. If you can demonstrate a solid overall match with the role, we’d love to hear from you.

For a full job description and person specification please follow the link below.

Start date

We are ideally looking for candidates who are available to start as early as possible. However, we recognise that availability may vary due to individual notice periods, and we are happy to accommodate some flexibility where possible.

How to apply

Please submit an up to date copy of your CV (max. two A4 pages) and a cover letter (max. one A4 page) outlining skills and experience relevant to the role by email to our HR team. Please include in the subject of the email, the following: “Application for the Head of Operations role”.

Please note: we are unable to accept incomplete applications.

Contact information of our HR team are availble on our website, please follow the application link below.

Closing date

11 March 2026 at 12pm (GMT)

Due to the high volume of applications we expect to receive for this role, we may not be able to provide individual feedback. However, we will endeavour to contact all applicants to update them on the outcome of their application.

Interview

Week commencing 16 March 2026

Please note: The interview process usually consists of two online stages, which may include a role‑specific task. Candidates who are successful at the shortlisting stage will be invited to a first online interview. If you progress from there, you’ll be invited to a second‑stage interview, where we may also ask you to complete a task assessment. Interviews are typically conducted by a panel of two to three people, including the hiring manager. We encourage applicants to let us know about any adjustments needed to ensure the recruitment process is fully accessible and equitable.

Our commitment to equity, diversity and inclusion 

We are dedicated to creating a team that embodies the rich diversity of the society and communities we serve. Our commitment lies in cultivating an inclusive environment, where everyone has the opportunity to thrive.

We strongly encourage applications from individuals of diverse backgrounds, including those from underrepresented ethnicities, nationalities, socioeconomic circumstances, LGBTQIA+ and individuals with disabilities. We celebrate the unique experiences and perspectives that every candidate brings and are dedicated to ensuring fair and equitable opportunities for all.

We’re committed to making our recruitment process as accessible and inclusive as possible for individuals of all needs and abilities. If you require any adjustments at any stage of our recruitment process, please contact us. Contact information are available on our website, please visit our jobs pages.

Our benefits and wellbeing

At GNDR, we are committed to cultivating a happy and healthy working environment for all our staff. We provide a competitive salary and benefits package across all of our locations.  Find out more about our approach to wellbeing and our benefits on our website.

Flexible working

In order to support and encourage a healthy work-life balance for our staff, we are happy to consider flexible working requests as part of our recruitment process. As a global organisation, most staff work remotely depending on their role and location. 

If you have any questions on any of the above information or if you have any specific requirements that would enable you to participate more fully in the recruitment process,  please contact our recruitment team.