Operation manager jobs in Central london, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help lead the response to rough sleeping in South West London. Join SPEAR as our Rough Sleeping Outreach and Assessment Manager and make a real difference to the lives of people experiencing homelessness.
SPEAR is a charity working to end homelessness across South West London. We believe homelessness should be rare, brief and non-recurring, and our teams work every day to support people sleeping rough to move into safe, stable accommodation.
We are looking for an experienced and motivated manager to lead our Rough Sleeping Outreach and Assessment Service across the London Boroughs of Richmond and Wandsworth. You will manage a dedicated team delivering street outreach and operating from the Assessment Centre in Clapham Junction, ensuring people experiencing rough sleeping receive timely, trauma-informed support and pathways into accommodation.
This is a hands-on leadership role where you will oversee service delivery, manage staff and rotas, build strong partnerships with local authorities and support services, and ensure high-quality safeguarding and case management.
If you are passionate about tackling homelessness and leading frontline services that make a real difference, we would love to hear from you.
Why join us
At SPEAR, you’ll be part of a friendly, skilled charity team dedicated to ending homelessness. We offer comprehensive training, opportunities to progress, and strong wellbeing support, so you can thrive while helping others do the same.
Your Benefits
- Generous holiday – 26 days plus public holidays, rising to 31 days with length of service
- Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money and legal advice
- Health support – Occupational health service and free annual eye test (with contribution towards glasses if required)
- Cycle to Work – Save on a new bike and accessories through salary sacrifice
- Season ticket loan – Interest-free loan for annual travel passes
- Moving house day – Extra day’s leave when you move home
- Financial security – Life assurance (4x salary) and interest-free emergency staff loan
- Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options
- Career development – Ongoing training, learning and progression opportunities
- Blue Light Card – Discounts across a wide range of shops, restaurants and services
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Night Support Mentor
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Job Title: Support Mentor (Nights)
Location: Royal Borough of Kensington and Chelsea (RBKC) Please note that unfortunately this service does not have step free access
Salary: £27,000
Shift Pattern: 37.5 hours per week, Monday to Sunday between 21:00 - 09:00 on a 6 week rolling rota which includes at least one day shift per week, weekends, and bank holidays.
About the Role
We're hiring a Night Support Mentor to join our team based in Royal Borough of Kensington and Chelsea . The service supports long term street homelessness and have faced significant challenges including with their mental health, substance use, and alcohol dependency, and struggled to sustain engagement with support services. That's why they're here, to make a change and gain the support they need to enable greater independence and recovery.
In this role, you will identify individual resident needs, and provide person centred, tailored support to residents to help them overcome their personal challenges and achieve their goals. You will do this through a combination of producing tailored support plans, activities, and partnership working. You will play a crucial role in continuing the high quality support which is provided during the day, ensuring a safe, respectful, and responsive environment for residents. You will be expected to remain awake, alert, accessible, and actively engaged throughout the shift. There is a focus on welfare checks, providing resident support, and completing administration tasks, ensuring clear handovers are prepared for the day staff and managers.
You will support us continue to work in a trauma informed way, and create a psychologically informed environment, which supports us in creating a safe, respectful, and responsive environment which puts our people and communities at the forefront. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Key Responsibilities Include:
- Support residents who may be facing challenges through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins.
- Supporting with the creation of tailored support plans in collaboration with the day team and resident.
- Monitoring residents’ wellbeing, carrying out regular welfare checks, and responding to any incidents or emergencies.
- Complete all routine night duties and any tasks handed over by the day shift or service manager. Prepare regular handovers for the day staff.
- Planning activities to engage residents with other people, communities, and opportunities during the evening which may include movie nights and games nights.
- Be a valued and reliable member of the team, completing handovers for day colleagues for a seamless service.
About You
We're looking for a someone who shares our passion for supporting people who’ve experienced homelessness, and have struggled with their mental health, substance use, and alcohol dependency. Our residents are at the forefront of our service delivery, so building trusting and professional relationships is key. You’ll be adaptable, proactive, and confident using your initiative to resolve challenges, and keep the night service running smoothly. Teamwork is essential and having previous knowledge of the needs our residents may have. Each support plan is tailored to the individual, so you'll help deliver care that truly meets their needs. . A self motivated individual who can stay engaged during the shift, able to be proactive in managing your own time during busy or quiet periods to ensure productivity. You will be able to work collaboratively as part of a team, and will have alignment with our SIG values.
What are we looking for:
- Previous professional or lived experience supporting people who mental health, substance use, and alcohol dependency
- Ability to engage with people from different backgrounds, build rapport, and empower them to achieve their personal goals
- Ability to show empathy and compassion and the different challenges people face; ability to come up with creative solutions to support them in their journey
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
- Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking an experienced and commercially motivated Senior Marketing Manager to own the strategy, development and execution of marketing campaigns across our Leisure portfolio.
About Us:
Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.
At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:
Benefits:
- 30 days of annual leave (plus 8 bank holidays)
- Life Insurance
- Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
- A variety of social and wellbeing activities each month
- Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
- Gym Membership
Reports to: Head of Marketing
Based: Battersea Park
Salary: £40-£45k dependant on experience
Contract: Permanent, Full Time
Work Arrangement: 40 hours per week, On-site
Role Overview:
Reporting to the Head of Marketing and working closely with the Head of Leisure, you will take ownership of promoting Enable’s Leisure sites and facilities, driving both revenue growth and brand recognition. This includes leading strategic campaigns across gym memberships (direct debits), Tennis and Padel bookings, and other leisure products at our key sites:
• Battersea Park Millennium Arena
• Barn Elms Sports Centre
• Tooting Bec Athletics Track and Gym
• Barn Elms Boathouse
You will monitor and report on sales performance, using data and insight to inform strategic decision-making and continually optimize results. Alongside delivering high-performing campaigns, you will support and develop junior marketing team members. There may also be opportunities to contribute to other diverse service areas, including Putney School of Art and Design and Battersea Park Venues.
This is an excellent opportunity for a proactive, commercially minded marketer with a strong focus on performance and data, balanced with creativity and a willingness to experiment. The role requires excellent interpersonal and presentation skills, with the confidence to report to senior stakeholders and run regular campaign update meetings.
The position plays a pivotal role in the continued growth of Leisure Services. You will have genuine creative freedom to drive change, shape campaign direction, and play an active role in brand development, updates and refreshes — evolving the visual identity, tone and positioning of Enable’s Leisure sites.
Central Services ensures the company operates smoothly and assists in working towards Enables strategic direction. Supporting the various services that make up Enable, Central Services consists of small and high output teams including Human Resources, Marcomms, Operations and Finance. Together, these teams make up the foundation of our business, driving our mission and fostering growth and development.
Main Duties/Responsibilities:
•Develop and deliver a multi-channel marketing strategy to drive brand growth, memberships, bookings and retention.
•Lead end-to-end campaign planning and execution across all channels.
•Set clear, measurable goals and optimise performance through data-driven insight.
•Provide weekly sales and marketing updates to Senior Leadership.
•Produce regular campaign reporting, identifying trends and actionable learnings.
•Re-develop and strengthen the Enable Leisure brand across all customer touchpoints.
•Oversee content across social, email, website and on-site communications.
•Take ownership of creative development, collaborating with designers and external suppliers.
•Write clear campaign plans and briefs to align stakeholders and delivery teams.
•Develop strategic partnerships and local sponsorship opportunities.
•Build strong relationships with internal and external stakeholders.
•Present campaign performance and chair regular update meetings.
• People manage and develop junior marketing team members.
•Oversee campaign coordinators, balancing strategy with day-to-day delivery.
•Manage budgets, timelines and forecasting processes.
•Support wider marketing and organisational objectives.
•Provide event support as required, including occasional weekend work.
•Undertake additional duties as directed.
Skills and Experience:
- B2C marketing experience ideally within the Leisure and/or Health industry.
- Highly organised, with the ability to manage multiple projects simultaneously.
- Experience delivering high-pressure events and product launch campaigns.
- Strong commercial and analytical mindset.
- Skilled presenter with excellent written and verbal communication skills.
- Proven team leadership and stakeholder management experience.
- Calm under pressure, deadline-focused and detail-oriented.
This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts.
This role serves as a strategic lead in the fight against authoritarianism and the rise of the far-right. You will navigate interventions of high political sensitivity, tackling systemic issues such as the defence of protest rights, the protection of marginalised communities, and the pushback against state overreach. By bridging the gap between technical legal strategy and digital mobilisation, you will design impactful campaigns that challenge democratic backsliding, drive vital donations, and defend fundamental civil liberties through rigorous project management and compelling storytelling.
What we're looking for
- Campaigning & Journalism: Experience as a strategic advocate or campaigner, with a track record of identifying cases that highlight consumer detriment
- Thematic Expertise: Experience navigating the political and legal sensitivities of campaigns related to Reform action, protest rights, Palestine and challenging the rise of the far right
- Project Management: Experience managing multi-faceted projects, ideally coordinating between different specialisms (e.g., legal, tech, and comms)
- Digital Mobilisation: Experience helping to develop and implement digital campaign strategies that have raised income, grown lists, or secured change
- Political & Economic Awareness: A keen understanding of the political landscape, particularly focused on party politics, protest and civil rights
What we do
- Good Law Project is a not-for-profit campaign organisation which uses the law to hold power to account and fight for a fairer, greener future. We take on the cases and campaigns where we’ll have the biggest impact, even when the odds are stacked against us
- We had a primary role in overturning the prorogation of Parliament in 2019. We successfully challenged the Government’s operation of a fast track ‘VIP lane’ for awarding lucrative PPE contracts to those with political connections and our campaigning played a key role in the Met Police opening an investigation into Boris Johnson over the Partygate scandal. In July 2023, we forced the Government to accept that its flagship Net Zero strategy is unlawful and to develop a better plan
- We get a positive outcome in more than two thirds of our cases – either a straightforward or a partial legal win. But whether we win or lose in court, we always fight to make positive change
- See our website for more about what we do
Key Details
Salary: £53,700 per annum with generous benefits including 25 days annual holiday plus public holidays, non-contributory pension scheme, private medical health insurance, life assurance, and flexible/hybrid working
Hours: 35 per week over 5 days
Contract type: This is a full time permanent role
Location: Hybrid working with office in central London and options for flexibility to work from home. The postholder will be expected to attend our central London office regularly - minimum of 2/3 days per week
Our attached job pack includes the full job description, personal specification, interview dates and Good Law Project's values. Alternatively, click "Redirect to recruiter" to view the job pack on our website.
How to Apply
To apply for this role, click on "Redirect to recruiter" to be redirected to our website where you will be asked to complete an online application form and upload your CV
Contact
If you have any questions about this role, please email the contact details in the job pack below. Or click "Redirect to recruiter" to view our contact details on our website
We hold power to account and fight for a fairer, greener future
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Portfolio Manager, Funding Department
6 - 9 Months Fixed Term Contract
£45,905 - £48,848 pa
City of London E1 8QS and we are a hybrid working organisation
Please note this is a hybrid role based on the successful candidate working at least two days a week in our London office. Remote contracts would not be considered for this role.
Purpose of Role
The Portfolio Manager will play a key role in the success of the team responsible for Comic Relief’s funding programme focused on tackling the effects of poverty. This role is focused on forced migration (in a team that also works in areas such as food insecurity, homelessness in the UK, and maternal and child health internationally),
The Portfolio Manager will hold direct responsibility for new Comic Relief grant making and ongoing grant management both in the UK and internationally, ensuring excellent grant making practice.
The Portfolio Manager will collaborate with other teams in the funding department and across the wider organisation to support Comic Relief’s overall objectives, including income generation.
Key responsibilities:
Grant making and ongoing grant management
· Manage new grant making, including working with colleagues to design funding opportunities, assessing funded partners, designing appropriate ongoing support mechanisms, and working with learning colleagues in the Funding Team on appropriate data collection
· Manage assigned funding portfolios and relationships with funded partners, ensuring that the portfolio is managed in a timely and responsive way, using Comic Relief’s (CR’s) systems and processes.
· Coordinate with other colleagues across the different teams in the funding department to ensure effective and efficient ways of working, and fruitful collaboration and learning across different funded issues and areas.
· Manage all ongoing requirements, such as narrative, financial and risk reporting, collaborating across the funding team and wider Comic Relief as appropriate.
· Work with the Assurance and Finance teams to ensure ongoing compliance across the portfolio with legal requirements, our grant conditions, reporting requirements and best practice.
· Collaborate with Partnerships colleagues to manage donor reporting and other information needs for external and internal use, such as information about our funded work and our partners.
Cross organisation and sector collaboration
· Support resource mobilisation partnerships through collaborative and supportive working with Comic Relief’s communications, fundraising and partnership teams.
· Work with the Partnerships Team to support strong relationships with existing and potential co-funding partners, including corporates and/or trusts, foundations and institutions, and support proposal development, reporting and other requirements.
· Work collaboratively across CR to support storytelling around CR’s impact.
· Develop a good understanding of areas of social change within assigned funding portfolios and areas of new grant making to be able to represent Comic Relief’s funding and priorities to internal and external stakeholders
· Contribute to internal communications regarding the work of the team and the wider Funding Team.
· Represent Comic Relief to strategic partners and co-funders, in relevant networks, and at external events.
General
· Manage the work of consultants and other contractors as required.
· Communicate in an open, honest and transparent way with funding applicants, funded partners and funding partners.
· Ensure that, when applicable, people with lived or learned experience are actively engaged with our work, contributing to the design and decision-making process of our funding portfolios.
Note: Some UK and/or international travel may be required for this role.
Person specification
Essential criteria
· Significant understanding/experience of the systems and structures that perpetuate social injustice and keep people trapped in poverty, including the best approaches to address them
· Experience and knowledge of grant making and programme design, including developing, implementing and evaluating programmes, and managing grants within a donor and / or implementing organisation.
· Experience of managing restricted donor funding and supporting ongoing donor management (e.g. government funding and/or funding from other institutions, trusts foundations or corporate entities)
· Personal and effective relationship builder with high emotional intelligence to nurture trust and respect in all relationships.
· Motivation, flexibility and resilience to navigate unforeseen challenges and collaborate effectively.
· Analytical thinker with the ability to see the bigger picture and make appropriate and effective decisions.
· An understanding or lived experience of social injustice, and proven track record of working in alignment with Comic Relief’s commitment to social justice, anti-racism, diversity, inclusion and equity
Desirable criteria
· Experience with or knowledge of decolonising philanthropy and the wider funding sector
· Understanding of, and commitment to, the use of storytelling to engage the public in programmatic work
· Experience of budget management
Perks and benefits:
· Flexible working hours
· Work from home option
· Life Insurance
· Wellness programs
· Employee Assistance Programme
· Enhanced maternity and paternity leave
· Paid emergency leave
· Sabbatical Opportunities
· Professional development
· Mentoring/coaching
· Paid volunteer days
· Payroll giving
· Salary sacrifice
· Team social events
· Extracurricular clubs
· Cycle to work scheme
· Free fruit
To apply please visit our website via the link and apply online.
Comic Relief reserves the right to close the role early if a large number of applications are received.
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Comic Relief we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Why work at Comic Relief
There are lots of good reasons to join us at Comic Relief. You can read more about our employee benefits, such as our commitment to flexible and hybrid working. We ask staff to come to the office twice a week, normally on agreed team days, so that we can do all those things that are difficult to do online. Our office is based in Whitechapel, London,
There are lots of opportunities to develop your skills and experience at Comic Relief, including opportunities to become a Mental Health First Aider or to participate in our Employee Network Groups that focus on making Comic Relief a more inclusive place to work.
Disability Confident Employer
As part of the Disability Confident scheme, we take positive action by providing first-round interviews to candidates who have a registered disability, provided they meet the minimum criteria for the role, as demonstrated on their CV and application questions.
We ask that candidates that wish to be considered for this scheme email us via our website to discuss further. Please do not email CV's/cover letters.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Digital Marketing Manager
£45,000 pa + benefits (including 25 days annual leave and pension)
Leatherhead, Surrey
About the role:
This Best Companies Top 50 mid-sized company and Top10 charity is looking to appoint an experienced Digital Marketing Manager to lead the digital and design team.
The Digital Marketing Manager will manage the Rainbow Trust website and digital platforms, oversee social media and email marketing activity, lead with a data first approach to all organic and paid digital advertising and deliver engaging content to achieve our fundraising and engagement growth goals.
This is an exciting time to join the team - digital and data are at the heart of our fundraising and engagement strategy. Developing our digital capabilities and activity is core to the charity’s growth plans, so there is huge scope for you to make a real difference by driving the digital agenda and strategy.
Reporting to the Head of Engagement you will work collaboratively across the department to ensure digital platforms, processes and integrations are optimised. You will also work to tell the stories of the seriously ill children and families that we support, overseeing the production and delivery of engaging multi-channel content to inspire our audiences to support us.
What we’re looking for:
· An experienced and skilled manager with a data-driven, goal-oriented approach – you have a motivational leadership style and engage the commitment of others
· Poised and outgoing – you are naturally persuasive and enthusiastic and stimulate others into action; building rapport and developing good working relationships
· A multi-tasker with a sense of urgency for goal achievement – you delegate effectively with thorough follow-up, and are quick to learn
· An innovative, practical and creative problem-solver – you are a big picture thinker that responds quickly to varied activities and changing conditions.
· Confident use of Content Management Systems, email marketing platforms, social media management and marketing tools, Google Analytics, Data Studio and Tag Manager – you have an imaginative and creative working style
What we offer:
We are a Best Companies Two-Star rated organisation, an outstanding place to work! We have a range of fantastic benefits that we offer our employees, including:
· Flexible working hours to balance home and working life
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· Time off in Lieu
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes
· A recommend a friend recruitment bonus scheme
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
If you’d like to find out more about these benefits and working with us, please visit our website.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
To apply please send your CV and a covering letter to us via the link.
Your covering letter should highlight why your application should be considered above others, and clearly state how your experience matches the essential criteria outlined in the Person Specification.
Please disclose on your application form if you have used AI for any part of your job application.
Closing date: 07 February 2026
Interview dates to be confirmed
Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.
Location: MSSC, National Support Centre (NSC), 200B Lambeth Road, London, SE1 7JY (Hybrid Working)
Contract: Full time, permanent
Salary: £40,000 to £42,000 gross er annum, depending on experience
Closing Date: Monday 6 April 2026
Assessment Day: Monday 13 April 2026 at NSC
Are you looking for a new opportunity supporting volunteers to give their best?
The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.
We are seeking a Volunteer Support & Systems Manager to lead the development and maintenance of automated workflows used within the Volunteer Support Team.
The role is responsible for ensuring the smooth running of the Volunteer Support function including overseeing the day-to-day administration of key volunteer processes. The postholder will also line manage the Volunteer Support Officers who act as the first point of contact to volunteers in assisting with these processes and wider administration.
About the role
The purpose of the Volunteer Support & Systems Manager is to ensure the smooth and efficient running of the Volunteer Support function by ensuring that automated workflows are well maintained and continuously improved. This includes the onboarding process for new volunteers, management of mandatory training requirements of existing volunteers and volunteer record management through processing promotions transfers and leavers. The role also provides effective line management to a team of Volunteer Support Officers, supporting them to deliver a high quality of administrative support to volunteers to assist them with these processes.
Responsibilities
- To oversee the efficient operation, maintenance and continuous improvement of all Volunteer Support automated workflows
- To develop clear and effective guidance, to help volunteers access and use the various Volunteer Support digital systems
- To line manage and support the Volunteer Support Team based at the MSSC Support Centre, empowering the team to deliver effective and consistent support to volunteers
- To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices, empowering them to deliver effective and consistent support to volunteers
- To manage the “Safer Recruitment” and adverse disclosure process for volunteers, in line with MSSC policy, ensuring that criminal records checks are dealt with in a timely and appropriate manner
- To work with the Head of Volunteering to review MSSC volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary
- To support the Head of Volunteering with the successful implementation of MSSC’s volunteer strategy and other national tasks
- To work with Volunteer Support Officers to develop systems and processes for managing the Volunteer Support workload and monitoring delivery standards
- To work closely with other stakeholders, maintaining excellent working relationships across departments to ensure consistency and best practice for our volunteers.
Requirements
- Experience of leading the development and maintenance of digital volunteer management/ communication systems
- Experience of creating and maintaining complex automated workflows
- Experience of overseeing the administrative functions of a CRM system
- Experience of implementing, managing reviewing and refining administrative processes
- Experience of delivering a first-class service to clients or customers
- Experience developing processes which are targeted at both internal and external audiences
- Experience of managing or supervising a large team
- Experience of leading projects manging change with various stakeholders
Desirable
- Experience of managing or supervising a team based remotely
- Experience of using Microsoft Forms and Power Automate or similar systems
- Experience of managing an onboarding process, ideally of volunteers, with the understanding of the importance of safer recruitment
- A strong understanding of the voluntary and community sector, ideally within the youth sector
- Experience of working with volunteers and the knowledge of how to ensure they are supported
- Experience of empowering a team to deliver a first-class customer service
- Experience in managing challenging emails, calls and situations with volunteers professionally, using sound judgement and clear communication
For further information, please download the . If you are interested in this role, please apply now!
Benefits
- 25 days annual leave per annum, increasing with length of service
- Hybrid working for many roles
- Volunteering Leave
- Life assurance (4x salary)
- Private medical insurance
- Generous pension (employer contribution up to 10%)
- Cycle to work scheme
- Access to the Marine Society Digital Library
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.
We help launch young people for life through adventure.


The client requests no contact from agencies or media sales.
We are looking for a committed and detail oriented Information and Operations Officer to help keep our mission‑led organisation running smoothly. In this role, you will be supporting the day‑to‑day operations, manage key information systems, support training and HR administation, and contribute to research that strengthens our fundraising function. You will work across the organsation supporting our staff, service users and partners.
Who we are - Hibiscus is a feminist, anti-racist and intersectional women’s organisation that has delivered high-impact advocacy and advice services to Black and minoritised migrant women in contact with the Criminal Justice and Immigration systems for nearly 40 years. Hibiscus centres the lived experiences of women and continuously supports them to rebuild their lives through rights-based and justice-inspired responses.
What we do -Hibiscus delivers women-centred trauma informed support through an array of services including community-based provision which also address the needs of women leaving the prison and detention regimes.
If you’re highly organised, detail‑focused and passionate about social justice, you believe in Women's equality and equity, and you want to improve outcomes for women affected by VAWG, this role offers the chance to make a meaningful difference through excellent operational support.
The Key tasks of the role will be be as follows
Summary of Key Main Tasks
- Maintain smooth day‑to‑day office operations, including supplies, equipment, facilities, enquiries and visitor/Service user support.
- Manage organisational information systems, records, filing, databases and GDPR Compliance.
- Provide administrative support across HR processes, including recruitment, onboarding and DBS checks.
- Coordinate training activities and maintain accurate learning and development records for the entire organsation.
- Support research and fundraising tasks, including gathering information, maintaining pipelines and assisting with donor engagement for the CEO/SLT
- Contribute to improving operational systems and ensuring compliance with organisational policies, data protection and health and safety.
- Ensure you have a high level of understanding around confidentialitiy and data protection, handling sensitive informaiton appropriately at all times
- You will also be the key contact for the managing office relationships ensuring staff,service users are supported on a daily basis.
Please refer to the Job Description attached for a full list of Essential/Desirable criteria.
We are particularly keen to attract talent from Black and minoritised migrant communities, however we are unable to support any sponser visa applications
Please note - This post is restricted to women only as a genuine occupational requirement under Schedule 9 paragraph 1, Equality Act 2010.
We are looking for some one that is able to work part-time in the office, 3 days a week. This is is an essential requirement to support our service.
Benefits
- 25 days of annual leave per year (pro-rata if part-time)
- Weekly well-being hour and skills-based workshops.
- Employers Assistance Program providing counselling, financial assistance and mental health support.
- Clinical supervision sessions/refelctive practise.
Please review the Job Advert for full details attached.
What to do next - Please send an updated CV
· An up-to-date CV (no more than 2 pages)
· A cover letter (Up to 2 pages) addressing relevant parts of the Person Specification in the Job Description outlining why you are the right person for the role.
Please download and complete the [Equality and Diversity form] and send it to our recruitment email – This form should be sent to us separately. ( attached)
Closing date for Application
Tuesday 17th March 2026 5pm
Interviews
w/c 30th of March 2026
Hibiscus enables Black and minoritised migrant women interacting with the immigration and criminal justice systems to rebuild their lives.
The client requests no contact from agencies or media sales.
About Us:
Anti-Slavery International is the world’s oldest human rights organisation. Our vision is freedom from slavery for everyone, everywhere, always. We believe that modern slavery is a contemporary issue of the highest importance, and we are determined to work with others to make sure people can be free from slavery across the world.
About the Role:
The Head of Operations will play a key role in ensuring the smooth functioning of the organisation, working with the Senior Management Team (SMT) in developing the new strategic direction and future of the organisation and its work. If you are an experienced operations lead, you will understand how key this role is to an organisation’s success and as part of the SMT, you have the opportunity to drive change.
Key Tasks:
· operations leadership
· support for the Board, CEO and SMT
· compliance, policy and procedures
· employee experience - direct, hands-on HR experience is more important than qualifications!
· internal communications and overseeing our IT systems and Cloud filing
· change management and procurement
Benefits
· 30 days annual leave
· 6% pension contribution
· employee benefits include employee assistance programme, cycle to work scheme, annual season ticket loan, eye tests
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Summary
To provide, manage and co-ordinate support for people that is based on their individual needs, desires and aspirations. To be responsible for the day to day organisation and effective running of services in compliance with the wishes of the individuals the Tower Project supports to live independently, the contractual obligations to the purchasing agencies, and legislative, statutory and organisation requirements.
To provide support to people in a way that is respectful, promotes independence and enables the individuals you support to realise their own potential. Effective delegation of duties to deputy service manager, team leaders, registered nurses, senior support workers and support workers as applicable. To promote good practice at all times, act as an effective and positive role model.
To support individuals in accessing the community, in their own homes or in any setting their needs and choices may require. Service managers may work alone with the people they support or as part of a team. Service managers may provide support to individuals with a variety of different specialist needs and conditions which may include learning disabilities, acquired brain injuries, physical disabilities, Autistic Spectrum Disorders, nursing needs, mental health conditions, neurological impairments, psychiatric and clinical needs, complex behaviours and other needs.
Service managers may provide support in any location appropriate to meet the needs of the service. Supported Living Service Manager Job Description and Person Specification September 2021
Main Duties
1. Assessing, planning and implementing, in partnership with the individuals you support, programmes of support and/or care that meet their general needs and maximise their independence, presence and participation within the community and to ensure the quality of service delivery.
2. Working with individuals (current and prospective people the Tower Project may support), families, advocates and other professional colleagues as required in order to facilitate good communication and decision making so that the service provided is coordinated and applicable.
3. Working closely with Operations Managers and Referral and Assessment Managers, in addition to external professionals, to assess new individuals and deliver and assist in presentations etc for service development and expansion.
4. Working with individuals (current and prospective), families, advocates and other professional colleagues as required in order to support individuals to maintain their personal finances, benefit entitlements, and tenancy agreements and to therefore gain financial security and long term housing.
5. Ensuring the continued financial viability of each service, closely monitoring budgets, contracts, care hours, auditing as necessary, and addressing any shortfalls at the earliest opportunity.
6. Being responsible for the recruitment, supervision, training and day to day management of staff so that the service can consistently provide the proper staffing levels, attitudes, and skills to support the individuals.
7. Ensuring the allocation of staff duties is clearly and adequately defined and communicated to all staff through the appropriate channels, to ensure that all staff members understand their own and others’ roles and responsibilities.
8. Ensuring that each service remains within its allocated budget; monitoring expenditure on an ongoing basis and taking corrective action as appropriate.
9. Ensuring that all paperwork and returns required by the organisation and support purchasers are completed accurately and on time so that the service can meet its procedural and contractual obligations in terms of data collection and monitoring.
10. Attending provider forums, conferences and seminars as required by the Tower Project, and maintaining an up to date, in depth knowledge of the development of the sector. Supported Living Service Manager Job Description and Person Specification September 2021
11. Identifying and reporting risks, and if required taking necessary precautions to ensure health and safety for the individuals the Tower Project supports and visitors as specified within service contracts from housing partners and/or purchasing agencies.
12. Maintaining and developing specialist knowledge across a range of work procedures and practice by attending mandatory training and relevant professional development in order to continuously improve knowledge and skills.
13. Building and maintaining an excellent service reputation in the area, with purchasers and local authorities, and the community, ensuring high quality support provision and community presence at all times.
14. Co-ordinating and monitoring all mandatory training requirements, nominating and liaising with appropriate bodies as applicable in order to ensure that training is up to date and all staff members receive the appropriate training.
15. Complying with the Tower Project’s Equal Opportunities Policy so as to ensure that no person is disadvantaged on the grounds of age, disability, sex, gender reassignment, pregnancy, maternity, race (which may include, nationality and ethnic or national origins), sexual orientation, religion or belief, or because someone is married or in a civil partnership.
16. Being responsible for ensuring that all staff are familiar with and are actively implementing company policies and procedures, including fire procedures.
17. Providing the Operations Manager/Director with reports on aspects of the services as directed, including undertaking regular audits of each service in your portfolio.
18. Carrying out duties in compliance with the Health and Safety at Work Act 1974 and subsequent Health and Safety legislation.
19. Managing rotas to ensure that all services have appropriate staff cover at all times, and that statutory and contractual obligations are met, if necessary working shifts on a staffing rota including weekdays, weekends, split shifts, wake nights, sleep-in, wake night duty and bank holidays as required, and working at multiple sites as necessary.
20. Planning, managing and covering special events such as service user holidays, liaising with family, advocate, social services etc as necessary.
21. Undertaking on call duties as required and managing on call rota for Team Leaders / Deputy Service Managers / Registered Nurses when you are not on call.
22. You may be required to undertake other duties appropriate to your post and/or hours of work, as may reasonably be required of you at your initial place of work or at any other of the company's establishments.
Full Time ( 40 hrs per week)
Inclusive of 3 Sleep - Ins
Please Note:
You may be required to undertake other duties appropriate to your post and/or hours of work, as may reasonably be required of you at any other sites or premises, locations in the community and in the homes of people we support as the Tower Project may reasonably require on an occasional or frequent basis to meet the needs of service provision as required by The Tower Project.
This is a description of the job as it is at present. The Tower Project may periodically review your job description and update it to ensure that it relates to the job as then being performed. It is the company's aim to reach agreement on reasonable changes, but if agreement is not possible the company reserves the right to insist on changes to your job description, following consultation.
The key aims of the The Tower Project are to enable and empower people with disabilities to develop opportunities, and have a voice in the community



Be a part of a collective and supportive team by joining the London District.
Our Operations Support Assistant will be a core member of the team and will have the opportunity to engage with the many workstreams in the life of Methodism in London. We’re looking for someone who is a great organiser (of themselves and others), fab at administration, but you’ll also need some skills in IT applications. We value independent thinkers, working on your own initiative, but also those who can work collaboratively with a team, and bounce those ideas.
Why work with us?
A brilliant central office in Westminster, ability to work remotely, great (supportive) colleagues, flexible working, learning and development opportunities, pay, pensions and generous down time, committed to equality diversity and inclusion, and, did we mention the great colleagues?
Take a look at the job description. If this is for you, complete an application form, or give us a shout with any questions about the role. Please note, at least one day of this role should be worked from home.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising Marketing Manager
Fixed Term Contract to Cover Maternity Until January 2027
£44,374- £46,943 pa
City of London E1 8QS and we are a hybrid working organisation
Please note this is a hybrid role based on the successful candidate working at least two days a week in our London office. Remote contracts would not be considered for this role.
Purpose of Role
At Comic Relief, we harness the power of entertainment and pop culture to create a just world free from poverty. And, as our Fundraising Marketing Manager, you’ll contribute to this by developing brilliant marketing strategies and fundraising toolkits for multiple fundraising campaigns.
You’ll identify ways in which we can use powerful stories and integrate our content and communications to maximize impact across difference audiences. You’ll also lead on awareness generating activity to fill the top of the funnel, and ultimately leading supporters to donations and other activations. You’ll balance data and creativity in equal measure; you’ll think strategically, act tactically and you’ll be a natural collaborator, informing and delivery to ultimately drive joyful generosity.
Key responsibilities:
Manage the development of marketing plans to support fundraising campaign strategies and objectives that support fundraising income generation. This may include for example working with internal and/ or external teams to create:
o Creative campaign propositions/ strategic approaches to fundraising campaigns
o Look and feel guidance
o Campaign Proposition Guidance (Songsheet), including headline messaging approaches Hero campaign assets such as advertising asset concepts or marketing photography shoots.
o Developing money buys and identifying suitable stories to enable and facilite powerful impact led storytelling.
· Work with the Senior Fundraising Marketing Manager to develop campaign and marketing activity briefs for delivery teams and external agencies.
· Specify how marketing activities for campaigns will contribute to, and help achieve, fundraising goals. Specify key channels and tactics to consider for driving awareness and moving audiences through stages of engagement towards conversion and ultimately donating, whilst also ensuring CR comms content/ activity is consistent, strategically aligned and focussed.
Work with digital fundraising experts (for example in paid media) and delivery experts (for example in content production or third parties) to implement the agreed plan and ensure that it activity is aligned and integrated. This may include
o The management of BBC Marketing Campaigns with BBC Marketing and BBC Creative
o Day to day management of campaign creative agencies.
o Working with internal or external creatives on delivering top of the funnel assets for paid media and other channels.
· Working with the corporate partnerships and new business teams to introduce creative campaign propositions to new and existing corporate partners with the goal of achieving wider integration and alignment across campaigns to achieve enhanced conversion and income generation.
· Overseeing the communications calendar and supporting integration and alignment of communications
· Playing an active part in the success of our fundraising and engagement strategy by contributing to the development of team wide annual plans and budgets, using learnings and insight to make recommendations to facilitate growth
· Proactively participating in and leading aspects of wider team planning activities.
· Keeping abreast of the fundraising marketplace and wider legislative and regulatory landscape to ensure Comic Relief’s fundraising campaigns and activities are compliant
· Playing an active role in the Fundraising Team championing inclusivity and diversity in order to drive high performance and an action-oriented culture
· Undertaking and managing ad-hoc duties as needed, ensuring alignment with the scope and responsibilities of the role
· This role may develop to include line management responsibilities and duties as the portfolio expands in the future. Postholders may be expected to take on line management responsibilities when required.
Person specification
Essential criteria
Strategic marketing planning:
o Knowledge of fundraising campaigns, fundraising tactics, and fundraising channels, especially digital channels.
o Experience of planning marketing activity or projects for campaigns that drive audiences to take action (creative, headline messaging, hero assets etc.)
o Experience of marketing/fundraising planning and tracking, including setting and monitoring performance KPIs and metrics across online and offline channels.
o Ability to analyse complex data to identify actionable insight to produce clear plans, briefs and effective marketing plans
o Experience working across online and offline channels
o Experience of creating campaign alignment, integration and channel alignment to help optimise campaigns.
Stakeholder management:
o Experience of working collaboratively with a range of team members, including audience strategists, media buyers, PR experts, content specialists, channel experts and creative leads
o Experience of managing external parties such as creative agencies and broadcast partner marketing teams as well as working collaboratively with corporate partners.
o Experience working and influencing across multiple teams and functions to achieve a common goal.
Knowledge and experience in developing and rolling out activity specific activations as part of a wider integrated campaigns, actively opportunity spotting; championing collaboration and adapting in response to wider factors.
A creative self-starter with proven ability to work independently, managing own work plan to deliver against goals and objectives.
Excellent project manager, able to demonstrate effective use of tools, processes and ways of working to deliver projects to plan.
Effective relationship builder with strong stakeholder management and communication skills, and the ability to adapt to different styles and ways of working.
Excellent oral, written communication, attention to detail, and presentation skills with the ability to inspire and influence stakeholders.
Ability to understand risks, issues and dependencies within a project / campaign and to use this information to inform decision making in a timely and accurate way
Desirable criteria
Experience of fundraising for both international and national charity causes
Accredited fundraising or marketing qualification
Perks and benefits:
· Flexible working hours
· Work from home option
· Life Insurance
· Wellness programs
· Employee Assistance Programme
· Enhanced maternity and paternity leave
· Paid emergency leave
· Sabbatical Opportunities
· Professional development
· Mentoring/coaching
· Paid volunteer days
· Payroll giving
· Salary sacrifice
· Team social events
· Extracurricular clubs
· Cycle to work scheme
· Free fruit
To apply please visit our website via the link and apply online.
Comic Relief reserves the right to close the role early if a large number of applications are received.
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Comic Relief we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Why work at Comic Relief
There are lots of good reasons to join us at Comic Relief. You can read more about our employee benefits, such as our commitment to flexible and hybrid working. We ask staff to come to the office twice a week, normally on agreed team days, so that we can do all those things that are difficult to do online. Our office is based in Whitechapel, London,
There are lots of opportunities to develop your skills and experience at Comic Relief, including opportunities to become a Mental Health First Aider or to participate in our Employee Network Groups that focus on making Comic Relief a more inclusive place to work.
Disability Confident Employer
As part of the Disability Confident scheme, we take positive action by providing first-round interviews to candidates who have a registered disability, provided they meet the minimum criteria for the role, as demonstrated on their CV and application questions.
We ask that candidates that wish to be considered for this scheme email us via our website to discuss further. Please do not email CV's/cover letters.
Finance Manager
Salary: £40,000-£45,000 per annum (depending on experience)
Contract: Permanent, full-time, 35 hours per week (part-time hours considered)
About the role
Use your finance skills to help keep the UK’s churches open and in use. Come and join a small team at the National Churches Trust and work alongside the Head of Finance and the Finance and Governance Officer by managing the charity’s day-to-day financial operations, ensuring accuracy, compliance, and timely reporting.
We’re looking for someone who can work collaboratively and who is detail orientated. This pivotal role in the charity provides the financial backbone that supports decision‑making and organisational stability. If you enjoy bringing order, clarity, and momentum to finance operations – and want your work to support the conservation of some of the nation’s most important buildings – we would love to hear from you.
Benefits
As a member of staff, you will have access to our employee benefits programme, managed by HSF, which offers a health plan, access to counselling and legal support, and a discount programme for benefits such as gym membership and personal accident cover. You will also have access to free communications events, resources and mentors through our Charity Comms membership. A ten per cent pension contribution, as well as additional time off between Christmas and New Year.
About the National Churches Trust
We want to keep the UK’s wonderful collection of church buildings well maintained, valued and in use. Working on the ground in all four nations, we support churches of all denominations. Our vision is to see open churches thriving at the heart of communities.
Our mission
- We Speak Up: churches are valued and supported
- We Build Up: churches are well maintained, adaptable and in good repair
- We Open Up: churches are sustainable, open and welcoming support
Our values
- Being straightforward in responding to others’ needs
- Providing support that makes a difference
- Joining forces to achieve greater impact
- Driving change that brings our vision closer
To find out more about this role and to apply, please visit our website via the Apply button.
Closing date: Sunday 15 March 2026.
Interviews: Tuesday 31 March 2026 | Westminster, London.
We’re looking for a Senior Impact and Learning Manager to help us provide effective impact measurement and learning support for London Sport’s Place Universal Offer (PUO) programme funded by Sport England. The work will also support the delivery of Monitoring, Evaluation, and Learning (MEL) in three Place Based delivery areas (Enfield, Lambeth, and Newham).
In the role, you’ll report to the Head of Impact and Learning, and work alongside Insight and Impact colleagues to take ownership of four main workstreams:
- Development, championing and delivery of the Monitoring, Evaluation and Learning (MEL) of the PUO programme. (Workstream 1)
- Oversight and project management of delivery of MEL supporting the roll out of the expansion of place-based working in three areas – Enfield, Lambeth and Newham. (Workstreams 2-4)
About You:
- You have excellent understanding and evidenced experience of delivering impact measurement and evaluation practices.
- You will be able to evidence your experience in designing and applying appropriate and proportionate MEL approaches, tools and methods to embed project impact measurement and evaluation to maximise learning.
- You will have significant previous experience of independently commissioning and managing external contractors.
- You have a strong understanding of, and high-level skills in, qualitative and quantitative research and analysis techniques with the ability to synthesise data from a range of sources.
- You will have strong experience of coaching/teaching others to support the development of MEL leads.
- You enjoy working with others and helping them learn. You can build rapport and develop positive relationships with colleagues as a basis for providing support and deliver workshops helping others improve their skills/understanding of MEL.
- You have strong verbal communication skills, project management and organizational skills with an excellent ability to demystify MEL and present learning using simple and tailored communication for maximum engagement.
- You are able to demonstrate an understanding of, and commitment to, equality, diversity and inclusion in relation to London.
- You have lived experience of day-to-day life in London.
Key Details:
- Full-time (35 hours per week). We are open to discussing flexible working options.
- Salary: £49,903 per annum if full-time
- Fixed-term contract until March 2028
- Flexible working: we use a model of 2 plus days in our central London office at House of Sport and working from home, with travel required throughout London
Deadline for applications: EoD on Sunday 15th March
See the recruitment pack for full details of the role or find out more by watching our online candidate information session on our YouTube channel.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Operations Transformation Programme Director
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Interim Operations Transformation Programme Director
Full Time/Fixed Term Position for 18 Months (potential for permanent role)
Our offer to you
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:
- Competitive salary and pension scheme
- 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
- Hybrid, Flexible working
- Cycle to work scheme Electric Vehicle Scheme
- Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
- Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping
About Us
This is a fantastic opportunity to join a team of over 1,300 employees and over 28,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.
St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance Operations) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them such as our Volunteers and our Young Responders programmes. There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers. And now with a new strategy and after a review of our current structures were recruiting to a new Operations Transformation Programme Director to help take our delivery to the next level and build our services.
Job Summary
As The Operations Transformation Programme Director, you’ll build and lead a new directorate driving major change across Estates, Fleet, Logistics and Supply Chain to ensure St John’s operational services are efficient, future‑ready and deliver outstanding support. Reporting to the COO, you’ll oversee Estates & Facilities, Fleet, Logistics, Clinical Equipment, Health & Safety and Business Continuity, managing a c.£22m budget. You’ll ensure that we implement our new Estates strategy, lead capital investment, transform contract management, and deliver a best‑in‑class logistics and supply chain model. Success means measurable performance improvements, achieving key transformation milestones, strengthening stakeholder relationships, and embedding a culture of innovation, inclusion and continuous improvement while ensuring value for money.
About You
You will bring senior leadership experience from a large, complex organisation, with strong expertise in either estates and FM, or supply chain, logistics, medical devices and contract management. You will have led large, diverse and geographically dispersed teams, delivering major transformation and operational improvement programmes. Degree‑educated with relevant professional development, you will demonstrate inspirational leadership, excellent communication, analytical thinking, confident board‑level reporting, and proven budgetary management.
About the Role
- Own and be accountable for the development and delivery of transformation plans for estates, fleet, logistics, and supply chain, aligned with organisational strategy and ensuring safety, quality, and efficiency
- To be accountable for the account management of key external providers across Fleet and Estates
- To hold overall accountability for a significant P&L and ensure adherence to plan delivering value and measurable improvements.
- Lead change initiatives, engaging stakeholders and driving adoption of new processes and technologies.
- To role model, empower and enable your people. To champion and exemplify compassionate, ethical and accountable leadership and St John HEART values.
- Establish and drive continuous improvement of KPIs and dashboards to measure and drive effectiveness across the various teams and the business and to ensure we meet internal and external compliance requirements, continually measuring and acting on customer/stakeholder feedback
- Cultivate relationships with external stakeholders, partners and customers.
Please see the job description for more detail (this can be viewed on our website or once you click apply)
If you are a current St John Ambulance employee, please apply here: Click here
For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below
We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.
'St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role'.
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.


