Operation manager jobs in Leeds, west yorkshire

About Parenting for Lifelong Health:

Parenting for Lifelong Health (PLH) aims to empower parents to improve child development, reduce family violence, and promote mental health. We give parents the support they need, the skills that work, and trusted advice they can count on to protect and support their children’s health, safety and development. Our parenting courses are developed with families, powered by low-cost and accessible technology, backed by rigorous evidence, and delivered within systems. Originally founded as an initiative in 2012 in collaboration with UNICEF and the WHO, Parenting for Lifelong Health was established as a UK charity in 2022 and since then has reached over 8 million families in more than 35 countries. 

PLH Values  

• Courage We have the courage to design for the big picture and complex problems with a commitment to creating sustainable solutions that last.
• Evidence We believe our work transforms the lives of children, families, and communities. Evidence of impact guides every decision, and we are relentless in pursuing the greatest impact with the least investment of time and resources required for parents and providers.
• Playfulness Parenting and child wellbeing thrives on play — and so do we. We experiment, learn from each other, as well as from parents and children, and create playful and engaging products and programmes that inspire joy, curiosity, and connection.
• Respect Everyone brings something essential. We show kindness in our team, honesty with our partners, and deep respect and empathy for parents and children, and those who are on the frontline of providing services for them.

PLH has a strong commitment to diversity, inclusion, and equity in how we work, who we work with, and what we do. Candidates from minority and disadvantaged backgrounds are strongly encouraged to apply.

PLH also has a strong commitment to the Prevention of Sexual Exploitation and Abuse (PSEA). All candidates considered for the role will be subject to background and reference checks in their country of residence.

Benefits: Flexible remote-working, home office set-up, unlimited annual leave, professional development opportunities, enhanced pension contributions, enhanced statutory leave provisions including maternity and paternity leave.

About the role:

The Finance Manager is responsible for PLH’s financial systems, controls, and compliance. The role is responsible for ensuring smooth financial operations, accurate and timely reporting, and full compliance with UK Charity Commission requirements and donor regulations.

The position acts as:

• the primary point of contact between PLH and its outsourced accounting firm;
• the operational counterpart to a strategic Senior Director of Finance; and
• the primary source of financial support for programme teams. 

Responsibilities:

Financial Operations

• Act as the primary organisational contact for the outsourced accounting firm, setting expectations, reviewing performance, and ensuring service quality.
• Oversee the monthly financial close process, reviewing outputs from the outsourced accounting firm and producing management reports and key financial insights, including:

○ Cash flow and liquidity position

○ Income recognition

○ Restricted vs unrestricted funds

○ Project-level budget variance and cost recovery

• Maintain and update PLH’s Financial Model to reflect actuals, updated revenue and expense projections, and key variances against the approved annual budget, highlighting any significant issues or risks to the Senior Director of Finance.
• Regularly update forecasts based on actual performance and current assumptions within PLH’s Financial Model.
• Manage PLH’s project budgets and work closely with project managers, enforcing consistent standards of budget management, forecasting, and financial reporting.
• Oversee the monthly payroll process, ensuring accuracy, compliance with local regulations, and timely coordination with external providers.
• Manage internal accounts payable and receivable processes, ensuring appropriate controls, approvals, and segregation of duties.
• Manage and maintain PLH’s expense management and banking systems.
• Oversee PLH’s donation processing systems, with a strong focus on fraud prevention, anti-money laundering, and donor due diligence. 

Financial Compliance

• Review accounting records and supporting documentation prepared by the outsourced accounting firm.
• Ensure compliance across all donor-funded projects, in line with donor regulations and PLH’s internal financial policies.
• Enforce and evaluate strong financial policies and internal controls, regularly reviewing and aligning these systems with UK Charity Commission guidance and reporting requirements.
• Lead audit preparation, coordinate internal inputs, and act as primary day-to-day contact for external auditors.
• Organise the completion and submission of PLH’s annual return and HMRC corporate tax return.
• Monitor exchange rate fluctuations and advise the Executive and Operations teams on mitigation measures (including approved salary adjustments) to buffer sharp decreases in currency value, in line with organisational policy. 

Essential criteria:

• Fully or part-qualified professional accountant (ACCA, CIMA, ACA, CPA, or equivalent), or demonstrably equivalent professional experience.
• Minimum of five years’ experience in a finance role, including at least two years in a finance management or senior finance position.
• Demonstrable experience overseeing monthly close processes and producing high-quality management accounts and financial reports.
• Strong experience monitoring budgets, maintaining rolling forecasts, and updating financial models based on actuals and revised assumptions.
• Experience preparing for, coordinating, and supporting audits, including liaison with external auditors.
• Advanced Excel or Google Sheets skills, including complex formulas, linked models, and scenario-based inputs and assumptions.
• Strong experience working with cloud-based accounting systems and the ability to rapidly become fully proficient in PLH’s finance systems.
• Strong understanding of internal financial controls, segregation of duties, and financial policy compliance in a regulated environment.
• Ability to work with outsourced accounting or payroll providers, ensuring accuracy, quality control, and timeliness.
• High attention to detail, analytical rigour, and ability to interpret financial data to support evidence-informed decision-making.
• Ability to communicate financial information clearly to non-finance colleagues and support budget-holder capacity-building. 

Preferred criteria:

• Bachelor’s degree in accounting, finance, economics, business administration, or a closely related quantitative discipline.
• Experience working within a UK-registered charity and familiarity with Charity Commission guidance and reporting requirements.
• Experience implementing or maintaining financial policies and procedures aligned with UK charity governance standards.
• Experience managing multi-currency transactions and foreign exchange exposure, ideally using Xero or comparable systems.
• International donor compliance experience, particularly with institutional or multilateral funders (e.g. UNICEF, UN agencies, WHO, major foundations). 
• Demonstrated success working in early-stage or scaling organisations, with the ability to operate both independently and collaboratively.
• Experience working with globally distributed teams and multiple country contexts.
• Confidence delivering financial guidance or training to project managers and non-finance staff.
• High level of proficiency in written and spoken English. 

Please note that Parenting for Lifelong Health uses AI-assisted tools to help review and shortlist applications. See our Privacy Statement for more information. 

Doing Good Recruitment is proud to be partnering with Cornerstone Place on the appointment of a Project Delivery Manager.

At Cornerstone Place, we are seeking an exceptional Project Delivery Manager to join our high‑performing, mission‑driven team at a pivotal moment in our journey. This role will play a critical part in delivering our Impact First Social Housing® projects, creating safe, stable homes for people who need them most, keeping the assets in the hands of the impact makers.

The position is offered on a permanent basis, with flexible remote working and regular national travel to project sites across England.

Who We Are

Cornerstone Place is a multi‑award‑winning social enterprise with a bold ambition to create 100,000 high‑quality social homes by 2034. We exist because the current system is failing too many people: over a million households are waiting for social housing, the country spends £2.2 billion every year on poor‑quality temporary accommodation including, tragically, for over 175,000 children, and families are growing up without stability or security.

We are not a developer seeking margin. We deliver 100% social housing, 0% profit, working with local authorities, registered providers and charities to ensure homes remain in long‑term community ownership. As we enter our next phase of growth, this role will be instrumental in turning bold ambition into lived reality for thousands of people.

The Role

Working closely with our Co‑Founders and partners, you will help deliver complex projects to the highest standards, contribute to the evolution of our systems and processes, and ensure every decision is grounded in impact, quality and long‑term social value. You will translate strategy into delivery, confront challenges honestly, and help drive forward an organisation recognised as one of the UK’s most influential social enterprises; named on the NatWest SE100 list for two years running, with our Co-Founders honoured on the SE100 Pioneers list as leaders shaping the future of the sector.

Day to day, you will take ownership of multiple live projects at varying stages, from pre‑application engagement and support through the planning process, to end‑to‑end delivery, working closely with clients, design teams and professional consultants throughout. You will be responsible for managing consultants, budgets, programmes, on‑site delivery, safety compliance, stakeholder communication, team coordination, and clear reporting to senior leaders and clients.

About You

You will bring accomplished project management skills, experience in housing or construction environments, and a proven ability to lead partners and manage stakeholders with confidence. Highly organised and detail‑driven, you combine strong problem‑solving, decision‑making, communication and negotiation skills with a track record of delivery. You will also be comfortable working across multiple IT systems and curious about how AI can enhance project management, streamline processes and strengthen outcomes. While not essential, MRICS accreditation or a BSc in Construction Management would be beneficial.

We are deliberately open about who this role could be for. You may be an experienced professional with strong sector credibility, ready to apply your expertise where it can have generational impact. Or you may be earlier in your career, with the capability, values and drive to grow quickly in a mission‑led environment. What matters most is your commitment to excellence, your comfort with responsibility, and your belief that housing is one of the defining social challenges of our time and that you want to be part of solving it.

Our Commitment to Equity, Diversity and Inclusion

Cornerstone Place is committed to equitable and inclusive recruitment. We actively welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality or socio‑economic background. We recognise that no candidate meets every criterion, and we encourage applications from those who meet most requirements and are motivated by our mission

 

How To Apply

We are partnering with Doing Good Recruitment on this campaign. Please click Apply to access the job pack and full details via their website.

We are 4 Day Week employer

Purpose of the role

Brook is the UK’s leading sexual health and wellbeing charity, providing inclusive, confidential services and education to support people of all ages.  We are committed to changing attitudes, challenging prejudice and championing equality.

We are seeking an exceptional, values-driven operational leader to join us as Assistant Director of Clinical Operations, providing strategic leadership and oversight across our national portfolio of clinical services. This is a pivotal senior role responsible for ensuring the delivery of safe, high-quality, innovative and financially sustainable services, while contributing to organisational strategy, growth and continuous improvement.

Reporting to the Deputy Chief Executive and working as part of the senior leadership team, you will lead operational performance, governance, service transformation and quality assurance across Brook’s clinical services. You will oversee an allocated portfolio of services and contracts alongside providing leadership to the Head of Clinical Operations.  

You will drive operational excellence through robust performance frameworks and continuous improvement, lead the mobilisation of new services, and provide senior escalation for complex issues, ensuring strong risk management and full compliance with regulatory and contractual requirements.

With substantial experience of leading complex healthcare or public health services, you will bring strong strategic, analytical and leadership skills, alongside a commitment to delivering outstanding, person-centred care and fostering a culture of accountability and inclusion.

Essential criteria

• Significant senior operational leadership experience within healthcare, public health or related services. 
• Significant experience of providing strategic operational leadership across complex, multi-site healthcare or public health services. 
• Proven experience of delivering high quality services within complex contractual and regulatory environments. 
• Experience of leading organisational change, service transformation and operational improvement programmes. 
• Experience of budget management and financial oversight across multiple services. 
• Demonstrable experience of working collaboratively with commissioners, partners and senior stakeholders. 
• Experience of contract mobilisation, redesign and performance improvement. 
• Experience of leading high-performing teams through periods of change and growth. 
• Experience of accountability for organisation-wide operational performance, governance and service improvement. 
• Experience of managing complex complaints, incidents and operational risk. 
• Experience of supporting complex staffing and workforce management issues. 
• Experience of developing and managing external stakeholder and subcontractor relationships. 

To learn more about the role and person specification please read the attached 'role specification' which can be found on the application form.

About the role:

• Hours: Full-Time 37.5 Hours per week

(Upon completing your probationary period, you will be eligible to join the 4 Day Week program, which allows you to work 20% fewer hours without a decrease in salary)

• Contract: Permanent
• Location: This is a UK-wide role that can be primarily remote, with a designated base at the nearest Brook office or service.
• Salary: £72,000
• Closing date: 30th May 2026 
• First stage interviews: 10 June 2026

Application Tip: Ensure your supporting statement refers to the person specification as this will assist in a successful sift through to the interview stage.

About Brook:

Brook is the UK’s leading sexual health and wellbeing charity. We are committed to changing attitudes, challenging prejudice and championing equality. 

Our unique combination of clinical services and education programmes are designed to meet individual needs and instill positive behaviours that influence their whole lives. Our digital solutions help us reach even greater numbers of young people and professionals, and our expansion into all-age services ensures that whole communities can benefit from our inclusive, non-judgmental approach to sexual and reproductive health. 

We are continuously listening to and learning from our service users and the communities we support. We amplify the voices of those who face barriers to access, ensuring that sexual health remains high on the political agenda and that law, policy and practice is aligned with what they need. 

Benefits of working for Brook:

• 4 Day Week (Working 20% hours less without salary decrease)
• Annual leave – 28 days per annum, increasing up to 33 days plus 8 bank holidays 
• Sick pay (from 3 up to 12 weeks fully paid) 
• Flexible working 
• Gratitude scheme 
• Assisted purchase scheme 
• Cycle to Work up to £1k 
• Employee Assistance Programme (EAP) 
• Long service awards 
• Maternity and paternity pay 
• Pension scheme – Employee pension contributions matched by Brook up to 4% of qualifying earnings
• Training and development opportunities 
• Coaching

Please note - this role requires the successful applicant to undertake an enhanced DBS check. Candidates must be able to provide paperwork demonstrating their right to work in the UK.

Please note: internal applicants with live sanctions will not be considered for this role. 

We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to submit your application as soon as possible. 

Due to the high number of applications for this post, it will not be possible to respond to every application. We will contact you within 4 weeks of the closing date if you have been shortlisted for the role. 

Thank you for your interest in working for Brook.
 

Brook Safeguarding with Purpose

Working with People Safely. Safe Place, Safe People.

Community Support Lead: Partnerships 

Reports to: Community Support Manager 
Contract: Full-time 

Role Purpose 

As Community Support Lead: Partnerships, you will play a key role in strengthening the relationships that underpin HOST’s work, ensuring every hosted partner (HP) receives consistent, responsive, and values-driven support. 

You will lead on partner onboarding, engagement, and ongoing support, ensuring needs are met with professionalism, empathy, and efficiency. This includes managing communications around invoices and payments, responding to general queries, and proactively identifying and escalating potential risks. 

Blending strong attention to detail with a people-first approach, you will shape and continuously improve the partner experience — from initial onboarding through to long-term collaboration — ensuring every interaction reflects HOST’s mission to support the world’s change-makers. 

Core Responsibilities 

1. Partner Engagement and Onboarding

• Lead Welcome, Onboarding, and regular check-in calls with hosted partners, building clarity, trust, and consistency in every interaction. 

• Provide clear guidance on HOST’s systems, processes, and expectations, ensuring each partner journey is well-defined and smoothly implemented. 

• Identify risks, issues, or emerging support needs during interactions, and promptly share these with the Community Support Manager. 

• Support escalations and follow-up actions to maintain a high-quality, responsive partner experience. 

• Maintain accurate and up-to-date records of all communications, ensuring relevant information, issues, and risks are clearly documented and shared across the team. 

• Negotiate PAYF contributions, add-on pricing, and additional services, ensuring partner needs are met efficiently and effectively. 

Reporting cadence: Weekly summary and inclusion in monthly CS reporting. 

2. Query Resolution and Partner Care 

• Respond to general hosted partner queries with accuracy, clarity, and empathy, achieving a minimum 90% satisfaction score. 

• Ensure at least 90% of queries receive an initial response within 24 hours. 

• Maintain consistently high standards of written and verbal communication, reflecting HOST’s values of integrity, care, and responsiveness. 

• Collaborate with Finance and Operations teams to ensure partner needs are resolved promptly and effectively. 

Reporting cadence: Weekly dashboard updates and monthly performance reporting. 

3. Partner Relationship and Invoice Management 

• Work closely with hosted partners to amend invoices and resolve payment queries accurately and in a timely manner. 

• Ensure all payment-related communications and outcomes are clearly documented in ClickUp and Zendesk. 

• Monitor and report on invoice corrections, identifying trends and opportunities for process improvement. 

Reporting cadence: Monthly 

4. Risk Identification, Screening and Escalation 

• Identify and assess potential financial, operational, or reputational risks arising from partner interactions. 

• Conduct initial screening of partner-related concerns in line with HOST’s due diligence processes. 

• Escalate identified risks promptly to the Community Support Manager or relevant stakeholders for review and mitigation. 

• Contribute to monthly Community Support risk reporting and ongoing team learning. 

Reporting cadence: Real-time escalation of risks, with consolidated monthly reporting. 

5. Community Support Administration 

• Maintain accurate, up-to-date records across ClickUp, Zendesk, and internal systems. 

• Support the review and updating of standard operating procedures (SOPs) to ensure consistency and clarity across processes. 

• Contribute to internal administrative tasks, ensuring operational readiness for audits, reviews, and ongoing compliance. 

Reporting cadence: Monthly 

6. Community Support Resources and User Journey 

• Contribute to the development and continuous improvement of Community Support materials, guidance, and onboarding resources. 

• Support the enhancement of the hosted partner user journey, ensuring all touchpoints are clear, consistent, and aligned with HOST’s values. 

• Work collaboratively with colleagues to identify gaps and opportunities to strengthen the overall partner experience. 

Reporting cadence: Quarterly reviews with recommendations for improvement. 

7. Growth and Learning Areas (Development Focus) 

• Take ownership of more complex hosted partners with advanced operational or financial requirements. 

• Support the development of new Community Support Leads through training, mentoring, and sharing best practice. 

• Deliver or support hosted partner Health Checks, ensuring all follow-up actions and documentation are completed effectively. 

Reporting cadence: As directed by the Community Support Manager. 

You Bring 

• Experience in operations, client service, or relationship management within HOST. 

• Strong organisational skills with a focus on accuracy, responsiveness, and care. 

• Excellent communication and interpersonal skills, with confidence engaging across cultures and time zones. 

• Familiarity with digital tools such as ClickUp, Zendesk, and cloud-based systems. 

• A proactive mindset — curious, calm under pressure, and committed to service excellence. 

Key Relationships 

Internal: Community Support Team, Finance & Operations, Communications, Partnerships, and Capacity Building teams. 
External: Hosted partners, funders, and service providers. 

Performance Indicators 

• 90% of hosted partner queries receive an initial response within 24 hours 

• Maintain a hosted partner satisfaction score of 90% or higher 

• Resolve invoice corrections and payment requests within agreed monthly timeframes 

• Escalate all identified risks within 8 hours of detection 

• Ensure SOPs and system records are reviewed and updated on a monthly basis 

• Demonstrate ongoing improvements in the hosted partner experience and overall journey design 

We are seeking a dynamic, strategic, and highly organised individual with either registered healthcare status or an experienced commissioner of healthcare services and a passion for supporting people with long-term health conditions like ME.

As Clinical Lead, you will play a pivotal role in the delivery and development of our Healthcare Services. As our CQC Registered Manager, you will play a critical role in supporting the team and assuring effective and safe services for people with ME of all ages and their families.

Reporting to the Director of Operations, you will also play a pivotal role in developing our services, drive performance and optimise processes, and enhance service delivery to take action with impact to better support individuals living with ME.

Job Purpose   

Working closely with the Director of Operations, the Clinical Lead will play a pivotal role in leading and developing Action for ME’s clinical Healthcare Services, ensuring the highest standards of clinical care for individuals affected by Myalgic Encephalomyelitis (ME). The postholder will be responsible for clinical oversight, service development, and leadership, working collaboratively with multidisciplinary teams to enhance outcomes for children and adults with ME and will be the CQC Registered Manager for the service.  

At present, Healthcare Services is a small team with two physiotherapists and one doctor (specialist GP), with plans to recruit more.

We are keen to develop and expand our services, building on the small amount of spot purchasing from local commissioning boards and exploring a diagnosing and prescribing offer. We are also keen to explore the potential of increasing the range of disciplines offered within the team. You will play a key role in contributing to, and delivering, the strategy for our Healthcare Services.  

Key Responsibilities  

• Provide clinical support and expertise to Action for ME's Healthcare Services, ensuring evidence-based, person-centred care.  
• Act as Registered Manager for CQC (Care Quality Commission) purposes and ensure that the service meets all required standards.   
• Lead the development and implementation of clinical policies, protocols, and best practices in line with national guidelines and regulatory requirements.  
• Supervise and support healthcare professionals within the service, offering guidance, mentorship, and training.  
• Collaborate with external stakeholders, including NHS services, researchers, and others, to enhance healthcare provision for people with ME.  
• Ensure the service complies with regulatory and safeguarding standards, including CQC requirements where applicable.  
• Monitor and evaluate service delivery, using data-driven insights to improve clinical outcomes and patient experience.  
• Provide expert advice on complex cases, supporting the team with clinical decision-making.  
• Designated Safeguarding Officer for Healthcare Services.   
• Represent Action for ME at external forums, conferences, and policy discussions.   

Person specification
All criteria noted below are essential requirements of the role.

Qualifications

• A registered healthcare professional (e.g., doctor, nurse, physiotherapist, or occupational therapist) with active professional registration (GMC, NMC, HCPC or equivalent) OR an experienced commissioner of healthcare services with experience of quality assurance, safeguarding and compliance. 

Experience and Knowledge

• Extensive clinical experience in chronic illness management OR sound understanding of clinical practice, ideally with expertise in ME or related conditions and a clear understanding of the challenges faced by people with ME.  
• An understanding of Care Quality Commission regulatory requirements.
• Proven leadership experience in a healthcare setting, including team management and service development.  
• Strong understanding of evidence-based practice and clinical governance.  
• A sound understanding and experience of safeguarding children/young people and vulnerable adults.
• Experience in training and mentoring healthcare professionals.  
• Knowledge of NHS structures and commissioning processes.  
• An understanding of working within the third sector or charitable organisations.

Skills and Behaviours

• Excellent communication and interpersonal skills, with the ability to engage effectively with patients, carers, and healthcare professionals.  
• Ability to work independently and collaboratively within a multidisciplinary environment.
• Proficient with Microsoft Office (including Word, Excel, Outlook, Teams) and the ability to quickly learn relevant bespoke software systems.

Attitudes

• Commitment to patient-centred care and advocacy for people with ME.  

Job Title: New Business Manager
Reporting To: Head of Corporate Partnerships
Manages: New Business Officer
Location: Remote (Occasional travel to Leicester Office & other UK locations as necessary)
Contract: Permanent
Salary: £37,286 - £43,466 (appointments are typically made at the lower end of the salary range)
Hours: Full time (36 hours per week, flexible).

About Home-Start UK

Home-Start is a federated charity consisting of a central national office – Home-Start UK - and over 170 geographically dispersed local Home-Start organisations, all working together under the same identity.

We recognise that being a parent has never been easy. Every Home-Start volunteer is trained to work alongside parents to overcome the challenges they are facing. We work with parents to build on their strengths and give them the support that they tell us they need. We offer no judgement – just compassionate, confidential help and expert support. This peer-to-peer support is key to the difference Home-Start makes and often our volunteers have lived experience of the challenges their families are facing themselves.

About The Role

We’re looking for a proactive and driven New Business Manager to grow our corporate partnerships and generate new income for Home-Start UK, helping us support more families across the UK. This role also includes line management responsibility for the New Business Officer.

Home-Start is a federated charity consisting of a central national office – Home-Start UK - and over 170 geographically dispersed local Home-Start organisations, all working together under the same identity.

While our impact is delivered locally through this network, this role focuses on securing and growing partnerships at a national level for Home-Start UK.

Every day, families face challenges that can feel overwhelming. By building strong partnerships with companies, we can reach more families, earlier, and make a lasting difference.

This is an exciting time to join as we grow our corporate partnerships and invest in new opportunities to increase our impact.

You’ll lead relationships from first contact through to securing agreements, working closely with colleagues across Home-Start UK. You’ll also draw on insight from our network of local services to shape compelling partnership opportunities and clearly demonstrate impact.

We’ve recently worked with a consultancy to develop a refreshed approach to corporate fundraising, and this role will play a key part in bringing that to life. You’ll have the opportunity to shape and lead our new business approach—helping to re-energise how we identify opportunities, engage partners, and grow income.

The people at Home-Start are its most important resource. Home-Start UK has been accredited with Investors in People since March 2005, which recognises the commitment we give to developing our staff.

Benefits of working for Home-Start

• Flexible working
• Family friendly policy
• PayCare health cash plan
• Enhanced employer contribution pension
• Learning and development
• DAS Employee Assistance

If this sounds like your kind of opportunity, then we want to hear from you!

The closing date for applications is Friday 19th June at 4pm.
First stage interviews will take place virtually on week commencing 29th June.
Second stage interviews will take place virtually on week commencing 6th July.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Home-Start UK is committed to Equality of Opportunity and Diversity. We wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability.

No agencies please.

The Navigators is a Christian discipleshp charity working across the UK. We are seeking an organised and proactive Events Executive to provide maternity cover and lead the delivery of our key external events, including the National Conference and launch of our Alongside course.

The role involves co-ordinating event logistics, managing budgets, working closely with internal teams and helping ensure events are used effectively to engage people with our work and support the growth of a movment of 'Alongsiders'.

We offer a friendly and supportive team to work with, the opportunity to take responsibility for two high profile events based on solid foundations from previous successes and a competitive remuneration package.

We would ideally like to have a candidate working fully or hybrid from the Southampton Office. However we are willing to consider applications from exceptional candidates who would only be able to take the post working fully remotely from within the UK with the ability to travel to events. 

The attached candidate pack contains more details about our work, the role and the person description for this post.

Please note that there is an occupational requirement for the post holder to be a practicing Christian.

Would you like to help us achieve meaningful outcomes for those affected by dementia? Do you want to use your experience in grants management to ensure our research funding programme supports the highest quality dementia research?

About the role
We are recruiting for a Senior Research Manager to join on a full-time, permanent contract working 35 hours per week. This is a home-based role, with occasional travel required for conferences, events and in-person stakeholder or team meetings.

As Senior Research Manager, you will lead our Research Grants & Involvement team, creating an environment where people feel supported, empowered and able to contribute their best work. In doing so, you will contribute to the development and delivery of our ambitious research strategy, ensuring that our research funding programme supports the highest quality dementia research, informed at every stage by those with lived experience.

You will lead a collaborative and purpose-driven team, working at the forefront of research that has the potential to transform lives. This is a highly visible and strategic role providing expert input across all aspects of dementia research, including our own funding portfolio, to contribute towards our organisational priorities.

You will use your knowledge of the dementia research landscape to identify emerging trends and opportunities and shape our research funding programme. Using your extensive experience in grants management, you will ensure that our funding schemes meet the needs of the dementia research community, that our processes align with best practice and ultimately, that the research we support achieves meaningful outcomes for those affected by dementia.

Interviews have been provisionally scheduled to take place via MS Teams on Wednesday 24th and Thursday 25th June.

About you
Joining us, you’ll possess relevant experience or education qualification in a relevant biomedical or health discipline, with extensive experience in research grants management, ideally in a medical research charity or similar funding organisation.

To be successful in this role, you’ll need to have good knowledge of the UK research funding landscape and research ecosystem, ideally in dementia. You’ll also have experience of embedding or supporting public involvement in research, or working in a co-production environment.

Crucially, you’ll have experience leading, managing and developing high-performing teams. You’ll also be a good communicator, able to work strategically with senior stakeholders, build relationships, influence and negotiate with them.

What you’ll focus on:

- Contributing to shaping Alzheimer’s Society’s research strategy, defining priority research themes aligned with our overarching organisational strategy.
- Acting as a trusted senior expert on dementia research internally, using horizon scanning and in-depth knowledge of Alzheimer’s Society’s funding portfolio.
- Working collaboratively to support the identification of funding gaps and new opportunities and partnerships, leading the development of future funding initiatives aligned with Alzheimer's Society’s research strategy.
- Overseeing the delivery and continuous improvement of research grant operations, ensuring that processes maintain the highest standards and reflect sector best practice, working closely with the Research Grants Manager.
- Developing and maintaining trusted senior level external relationships with leading dementia researchers, funders and partners, strengthening Alzheimer’s Society’s credibility as a leading research funder, and ensuring we are abreast of emerging trends and developments.
- Overseeing the development and delivery of Alzheimer’s Society’s vision for meaningful and impactful involvement of people with lived experience of dementia across its research programmes, working closely with the Research Involvement Manager.
- Leading, inspiring and developing a high performing team, building depth of expertise and strategic confidence and embedding a culture of test, learn and continuous improvement.

About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.  

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.  

Together with our supporters, we’re working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. 

Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.

Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? We know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart. 

Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Health Shield Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.

Great opportunity to lead and support our charity's team through the next phase of development to drive One Medicine forward. 

Job Purpose

To lead the operational delivery of Humanimal Trust’s charitable aims and strategic objectives, as set by the Board of Trustees, ensuring that plans are translated into clear priorities, well-managed programmes and effective day-to-day operations. The postholder will line manage the operational team, oversee the finances and the fundraising activities, and maintain strong governance and compliance within Charity Commission requirements, at all times representing the Trust’s One Medicine purpose with professionalism and integrity.

Dimensions

· Line management responsibility for the operational team

· Budget responsibility: manage agreed operational budgets and monitor expenditure against plan

· Oversee delivery of the annual business plan and operational work programme

· Build and maintain relationships with key stakeholders, supporters, partners and suppliers

· Oversee the fundraising activities

Main Responsibilities and Role

· Provide visible operational leadership for Humanimal Trust, championing One Medicine and role-modelling the Trust’s values

· Translate Board-approved strategy into clear operational priorities, delivery plans and measurable outcomes

· Line-manage the operational team: allocate work, set objectives, provide coaching, and manage performance and wellbeing

· Maintain and improve operational policies, procedures and controls in line with charity regulation, GDPR/data protection and recognised good practice

· Ensure effective delivery of core operational functions (administration, supporter care, governance support, data management and supplier coordination)

· Protect the Trust’s reputation by maintaining high standards of quality, confidentiality, safeguarding and risk management

· Monitor progress against the operational plan, tracking risks, issues and dependencies and reporting regularly to the Chair/Trustees

· Lead on team resourcing and capability: recruitment planning (where applicable), induction, training and continuous improvement

· Work closely with the Chair and Trustees to support good governance, prepare papers, and ensure actions and decisions are implemented

· Attend and present at Board meetings

Finance

· Manage day-to-day financial processes for the Trust, ensuring appropriate approvals, controls and timely processing

· Oversee expense claims and supplier payments in line with policy; ensure accurate records are maintained for audit and reporting

· Track and report on income/expenditure and operational costs, highlighting variances and supporting budget planning with Trustees and finance support (where in place)

· Maintain a clear audit trail for key financial decisions, contracts and delegated approvals

Planning and Organising

· Develop and implement operational plans that translate Trustee priorities into clear workstreams, milestones and accountabilities

· Plan, organise and prioritise team workload and resources to deliver objectives, balancing immediate operational needs with longer-term planning

· Maintain and review the organisational risk register, escalating issues and ensuring proportionate mitigations are in place

· Maintain and review the Trust’s policies and guidance documents

· Monitor and report delivery, performance and compliance (e.g., quarterly/annually as agreed), supporting effective governance and continuous improvement

Decision Making

· Make operational decisions to deliver the Trust’s agreed plans within delegated authority, escalating strategic or high-risk matters to the Chair/Trustees

· Lead and line-manage the operational team, including recruitment planning (where applicable), workload allocation and resource deployment

· Liaise with external partners, supporters, volunteers, suppliers and professional advisers to support delivery and maintain effective relationships

· Liaise with the Chair of Trustees and the Trustees on a regular basis.

· Evaluate and improve processes, systems and ways of working to enhance quality, efficiency, supporter experience and internal control

· Identify learning and development needs for the team and support continuous improvement and professional development

· Manage operational capacity and prioritisation, ensuring resources are aligned to the Trust’s delivery commitments

· Approve expenditure, contracts and commitments within delegated authority and in line with policy

Internal and External Relationships

Internal

· Chair of Trustees and Board of Trustees (including sub-committees), providing timely updates, papers and delivery reporting

· Operational team and volunteers, providing leadership, coordination and support

External

Supporters, donors, partner organisations, volunteers, suppliers and professional advisers (e.g., finance, HR, legal), acting as an operational point of contact as required

Knowledge, Experience, Skills and Style Required

Essential

· Educated to degree level (or equivalent experience), with strong digital/IT capability (MS Office and CRM/databases) and a clear understanding of GDPR/data protection.

· Proven experience in an operational leadership/management role, delivering organisational plans, improving processes and achieving measurable outcomes.

· Excellent communication, negotiation and influencing skills, with the ability to work effectively with Trustees, colleagues, volunteers and external stakeholders.

· Strong people management skills, supporting staff through change, setting clear expectations and creating an inclusive, high-performing team culture.

· Demonstrable experience working in or with a charity/not-for-profit, with a good understanding of governance, compliance and supporter-facing operations (experience in human health, animal health or science an advantage).

· Strong judgement and analytical skills, able to manage competing priorities, budgets and risks and to deliver reliably in a small-organisation environment.

Desirable

· Understanding of the UK charity regulatory environment and good governance practice.

· Experience working with Boards/Trustees, including preparing papers, reporting on delivery and supporting effective decision-making.

· Knowledge and experience of fundraising operations and supporter care.

· Demonstrable understanding of, and commitment to, One Medicine.

Job Context and Special Features

This role is a key senior management position within Humanimal Trust, with responsibility for ensuring that strategy is translated into effective delivery, that the operational team is supported to perform at its best, and that the Trust operates with strong governance, compliance and financial control.

This is a one-year fixed term appointment for a 28-hour (3.5 day) working week, starting at the earliest opportunity.  The role is home-based in the UK, with occasional travel to other locations in the country.

Product Lead – HOSTHub  

(Operational Product Delivery) 

Reports to: Operations Director (Head of Delivery) 
Contract: 1.0 FTE (Temp to Perm) 
Location: Remote (UK or International) 

Role Purpose 

The Product Lead – HOSTHub is responsible for identifying, prioritising, and resolving day-to-day product challenges across HOST’s digital platform. 

HOSTHub serves as the operational backbone of the organisation, enabling delivery across finance, legal, partnerships, and hosted partner services. In this role, the Product Lead ensures the platform functions effectively in practice—by understanding user needs, surfacing issues early, and driving the design, prioritisation, and rapid delivery of solutions. 

While contributing to the longer-term product vision in collaboration with the leadership team and development partners, the primary focus remains on operational product delivery. This includes managing fortnightly sprint cycles, maintaining a dynamic and prioritised backlog, and ensuring continuous alignment between user requirements, internal processes, and platform capabilities. 

The role requires a highly hands-on individual who thrives at the intersection of users, internal teams, and developers, with the ability to translate real-world challenges into clear, actionable product decisions. 

Core Responsibilities 

1. Product Problem Identification and Prioritisation 

Lead the ongoing identification of friction points, inefficiencies, and system gaps across HOSTHub use cases, including those impacting hosted partners, funders, and internal staff workflows. 

Maintain a dynamic, prioritised backlog of product issues and enhancements, informed by user insight and operational impact. 

Work closely with delivery teams across finance, legal, partnerships, and community support to understand how the platform performs in practice and where it falls short of user needs. 

Translate operational challenges into clear, well-defined product requirements that are actionable for development teams. 

Ensure prioritisation is driven by delivery urgency, risk exposure, and opportunities for efficiency, rather than abstract feature development. 

2. Sprint Management and Delivery Execution 

Own the end-to-end delivery of the product, managing fortnightly sprint cycles. 

Set sprint priorities, create and refine tickets, and ensure all development work is well-scoped, logically sequenced, and ready for delivery. 

Collaborate directly with development contractors to run sprint planning, stand-ups (where applicable), and sprint reviews. 

Validate completed work against real user workflows before release to ensure quality and usability. 

Maintain clear visibility of progress, risks, and dependencies, escalating blockers and trade-offs to the Operations Director as needed. 

Provide bi-weekly sprint reports outlining delivered outcomes, outstanding issues, and upcoming priorities. 

3. User Engagement and Feedback Loops 

Establish continuous feedback loops with both internal users (staff teams) and external stakeholders (hosted partners and funders). 

Conduct structured user conversations to understand how systems are used in practice, not just how they were designed to be used. 

Validate proposed solutions with users prior to development where appropriate, ensuring alignment with real needs. 

Ensure user insights consistently inform backlog prioritisation and shape sprint scope. 

Maintain a clear view of user satisfaction grounded in qualitative feedback, not just survey-based metrics. 

4. Cross-Team Operational Alignment 

Act as the central point of coordination across product, delivery teams, and external developers. 

Ensure HOSTHub effectively supports real operational workflows across key service areas, including Project Hosting, Hosted Grantmaking, and Capacity Building. 

Partner closely with Finance, Legal, and Partnerships teams to align system functionality with compliance, contractual, and reporting requirements. 

Identify and resolve misalignments between team processes and platform functionality, either by adapting the system or clarifying and standardising ways of working. 

5. Development Oversight  

Manage the day-to-day relationship with the development team, ensuring requirements are clear and issues are addressed promptly. 

Ensure all development outputs are practical, functional, and aligned with real operational needs. 

Avoid over-specification and unnecessary complexity, prioritising simple, implementable solutions. 

Track defects, rework, and technical debt, incorporating them into sprint priorities where they have a meaningful operational impact. 

6. Data, Workflow, and System Effectiveness 

Ensure HOSTHub captures and delivers data that is accurate, actionable, and aligned with reporting requirements. 

Identify and implement opportunities to automate key workflows, reducing manual effort across teams. 

Partner with internal stakeholders to ensure system logic supports compliance and audit requirements in day-to-day operations. 

Maintain clear, practical documentation of key workflows and system behaviours to support effective operational use. 

7. Risk, Compliance, and System Integrity 

Work closely with the Legal Lead and Operations Director to ensure product decisions do not introduce unmanaged risk. 

Prioritise data protection, security, and system reliability as core product considerations. 

Ensure compliance requirements, including data protection and financial controls, are embedded in how the platform operates in practice. 

Take clear ownership of system incidents or failures, coordinating response and ensuring timely resolution and follow-through. 

8. Contribution to Product Direction 

Contribute to longer-term product thinking, including roadmap development and the ongoing evolution of the system. 

Provide grounded input to strategy based on observed user behaviour, operational constraints, and delivery realities. 

Ensure product direction remains focused on solutions that are practical, scalable, and genuinely valuable to users. 

Key Relationships 

Internal: Operations Director, Finance Team, Legal Lead, Partnerships Director, Community Support Team, Data Analyst, Training Lead. 

External: Developers, technical providers, hosted partners, funders. 

Performance Indicators 

Reliable delivery against sprint commitments, with a clear connection to resolved operational issues. 

Reduction in recurring user-reported problems across key workflows. 

Demonstrable improvements in system usability and efficiency for internal teams and hosted partners. 

A well-maintained backlog with clear, transparent prioritisation rationale. 

Strong alignment between platform functionality and operational delivery needs. 

Timely identification and effective resolution of system risks and critical defects. 

Required Experience 

5–8 years’ experience in hands-on product management or product delivery roles, with clear ownership of day-to-day execution. 

Proven experience managing sprint cycles and working directly with developers to deliver iterative improvements. 

Strong track record of identifying user needs and translating them into effective product solutions. 

Experience working with complex operational systems involving multiple user groups and workflows. 

Ability to operate effectively in environments with evolving and loosely defined requirements. 

Comfortable working across technical and non-technical teams, acting as a practical bridge between them. 

Familiarity with system integrations, workflow tools, and data-driven platforms (e.g. CRM systems, finance platforms automation tools) 

Strong prioritisation skills, with the ability to balance urgency, impact, and feasibility. 

Clear, structured communication style, enabling effective coordination and delivery clarity across teams. 

The Moravian Church (British Province) is seeking an organised, adaptable, and personable Administrative Support Officer to help support the life and work of our denomination during an important period of transition and development.

Based at Fulneck, Pudsey, this varied and rewarding role will serve as the administrative hub of the Church’s central operations, supporting senior leadership, office management, finance administration, meetings, communications, and mission support across the Province.

About the Role

This redesigned role is central to the smooth running of the Moravian Church’s national office. Working closely with the Operations and Finance Lead, Provincial Board, and wider leadership team, you will help ensure that administration, communications, logistics, and office systems operate effectively and professionally.

No two days will be the same. The role combines practical administration with relationship-building, coordination, and organisational support within a small and collaborative team environment.

Responsibilities:

• Serve as the first point of contact for enquiries and manage reception.
• Provide administrative support to the Provincial Board.
• Provide administrative support to the Operations and Finance Lead.
• Provide administrative support to the British Mission Board on an ad hoc basis.
• Provide administrative support for expenses, debtors and creditors, foreign payments and Gift Aid.
• Coordinate diaries and meetings.
• Plan meetings and conferences.
• Manage digital filing, database and document systems.
• Handle publications fulfilment (e.g., Daily Watchwords, book orders).
• Conduct routine Health & Safety checks and manage office logistics.
• General office administration.
• Additional duties as assigned by the Provincial Board

About You

• Essential:

• Experience of administering expenses, payments and invoices.
• Experience of office management.
• Ability to prioritise and manage multiple responsibilities.
• Good interpersonal and communication skills and ability to work in a small team.

• Desirable:

• Experience using finance and operational software, e.g., Sage.
• Experience of working in the charity or public sector or for a faith-based organisation.
• Commitment to the values of the Moravian Church.

This role would particularly suit someone who enjoys varied responsibilities, takes initiative, and values working in a purpose-driven organisation.

About Us

The Moravian Church (British Provincce) forms part of the worldwide Moravian Church, a global Christian denomination with a long history of mission, community, music, education, and social witness.

You will be employed by the Moravian Union, the Church’s charitable company in England, which provides the legal, financial, property, and administrative framework supporting congregations, ministers, and mission work across England and Northern Ireland.

The role is based at Fulneck, Pudsey, West Yorkshire, as part of the relocation and development of the Church’s central operations.

Terms

• Salary: £28,000–£32,000 depending on experience
• Hours: 40 hours per week
• Pension: Stakeholder pension scheme
• Holiday: 25 days plus statutory holidays

To apply, please submit:

• a CV; and
• a supporting statement (maximum two pages) outlining how your experience meets the essential criteria and why you are interested in the role.
• Interviews are planned for Friday 3 July 2026 and will take place in person at Fulneck, Pudsey.

Volunteering Assistant

Bowel Cancer UK is the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.

We currently have employees working across four nations in England, Wales, Scotland and Northern Ireland.

Thanks to the generosity of our community, we’re in a privileged position to be able to deliver our ambitious new strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.

Job Summary for Volunteering Assistant

The Volunteering Assistant supports the Head of Volunteering in delivering the organisation’s strategy by strengthening volunteer management, engagement, and development. Working across departments, the role ensures smooth day-to-day volunteering operations, supports both volunteers and role managers, and contributes to projects that enhance the overall volunteer experience.

Key responsibilities

• Provide administrative support to the volunteering function, including managing the volunteering inbox and maintaining accurate data
• Support volunteer recruitment, onboarding, and engagement activities across programmes 
• Assist role managers and volunteers, ensuring compliance with organisational standards and processes 
• Coordinate volunteer events, communications, and recognition initiatives 
• Maintain systems and resources (e.g., intranet/SharePoint) to ensure up-to-date information 
• Monitor engagement metrics and contribute to improvements in volunteer experience 
• Contribute to wider projects, guidance, and best practice across volunteering

For more information on responsibilities and person specification, please refer to the job description attached.

Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.

Successful candidates may be subject to either a satisfactory, basic or enhanced disclosure from the Disclosure and Barring Service (DBS - UK), (PVG – Scotland) or Access (NI) dependent upon the role. There is no cost to you and will be processed on your behalf.

Business Support Officer (England)

Career Ready is a UK-wide social mobility charity, empowering young people with the skills, confidence and networks they need to succeed.

We’re looking for a highly organised Business Support Officer to play a key role in supporting the effective delivery of our programmes.

This varied role sits at the heart of our England Programmes team, where you’ll help ensure systems, data and processes run smoothly while providing high-quality support to colleagues and stakeholders.

Key responsibilities

• Provide high-quality programme administration and coordination
• Maintain accurate data in Salesforce and Excel
• Support mentor onboarding, including DBS checks
• Manage stakeholder queries via email, phone and Teams
• Coordinate programme processes such as student–mentor matching
• Support planning and delivery of virtual and in-person events
• Troubleshoot system issues and support users
• Contribute to improving processes and communications

About you

Essential skills & experience

• Strong administration and data management experience
• Confident using Salesforce CRM and MS Office 365
• Highly organised with excellent attention to detail
• Able to manage multiple priorities and meet deadlines
• Strong communication and stakeholder engagement skills
• Proactive, solutions-focused approach
• Event coordination experience 

Additional information

• Home-based with occasional travel across England
• Enhanced DBS check required

Why apply?

Join a collaborative team making a real difference to young people across England.

How to apply
Please apply with your CV and a cover letter through Charity Job.
The closing date for applications is 9am on Wednesday, 3 June.

Please note that we may close this vacancy early if we receive a high volume of strong applications, so we encourage you to apply as soon as possible.

Training Operations Coordinator 3-months Temporary Contract (temp - FTC for right candidate)

Remote | Occasional London Meetings | Immediate Start - Part-time 2 days a week

We’re looking for a highly organised, dependable Training Operations Coordinator to join our team on a temporary basis and take ownership of the training delivery process from confirmed booking through to completion.

This is a hands-on operational role for someone who loves structure, detail and keeping things running smoothly behind the scenes. You’ll be the person ensuring trainers, clients, contracts, invoices, evaluations and reporting all stay on track with calm efficiency and excellent communication.

You’ll be joining a values-led organisation delivering impactful training in sensitive and people-focused environments. We already have strong systems and templates in place. What we need is someone who can step in quickly, take ownership, and execute consistently to a high standard.

What you’ll be doing

• Managing the full post-sale training administration process
• Coordinating schedules, logistics and trainer allocation
• Maintaining accurate training calendars and trackers
• Sending and following up contracts and invoices
• Tracking trainer costs and expenses
• Managing client communications, joining instructions and reminders
• Creating and issuing evaluations and certificates
• Supporting testimonial and case study collection
• Keeping reporting and delivery records fully up to date
• Providing light monthly reporting on activity and status

What we’re looking for

• Exceptionally organised with excellent attention to detail
• Calm, professional and reliable under pressure
• Confident managing multiple moving parts independently
• Strong administrative and coordination skills
• Comfortable using Microsoft 365, Outlook, Excel and Teams
• Great written communication and follow-through
• Discreet, professional and emotionally intelligent in tone

Bonus points for:

• Experience in charities, wellbeing, mental health, education or values-led organisations
• Familiarity with trauma-informed communication
• Experience with CMS platforms or basic marketing admin

Working arrangement

• Fully remote day-to-day
• Occasional in-person meetings in London
• Temporary contract
• Immediate start preferred

If you’re someone who takes pride in making operations feel seamless, loves keeping everything organised, and can be relied upon to make sure nothing slips through the cracks, I would love to hear from you.