Operation manager jobs in lewes, east sussex

Frazzled is a small mental health and wellbeing charity founded by Ruby Wax OBE based on the power of emotional openness. Our free, volunteer-led meetings run online every single day of the year, offering people a chance to share, listen and feel heard in a supportive community.

We're looking for a confident and positive self starter with a high level of emotional intelligence, attention to detail and excellent communication skills to be our new Project Support and Administrative Officer.

 You will play a vital role in coordinating our schedule of peer-support meetings, managing our busy inboxes, supporting our volunteers and ensuring our internal systems and processes are well organised and working smoothly. You will work closely with our Co-Heads of Training and Programmes to plan and manage service delivery, support the recruitment, wellbeing, training and development of volunteers, as well as provide day-to-day running of our services. Supporting the Chief Executive and Head of Fundraising, you will contribute to Frazzled’s fundraising and development by providing administrative support and helping to organise events, meetings and reports.

Frazzled runs meetings throughout the day, from early in the morning until late in the evening seven days a week. The Project Support and Administrative Officer will be responsible for scheduling meetings and supporting our Facilitators with issues when they arise.
Please note that there will be some evening and weekend work expected when emergency tech or meeting issues arise.

Key responsibilities
 

Core Programme:

• Manage the delivery of all Frazzled meetings by being the main point of contact for day-to-day queries, managing the day to day running of core programmes, ensuring documents, schedules, records and systems are all up to date, and being on call to deal with any issues that arise.

• Respond to all public enquiries in a helpful and efficient manner

• Manage the Frazzled meeting schedule by arranging our meetings with volunteers and uploading them onto our booking website

• Design all pre- and post- volunteer meeting polls and ensure these are completed

• Host Ruby Wax public meetings with Ruby on Zoom
   

Volunteer Support:

• Support the Heads of Training and Programmes in the recruitment, support and training of volunteers

• Be confident in having constructive conversations via Zoom, phone and email with our stakeholders and volunteer network

• Ensure all volunteer records, DBS and training tracking is maintained and updated, and arranging training meetings

• Assess feedback forms from volunteers that may highlight problems or risks within meetings and manage these accordingly

• Support all volunteers in case of distress, queries, updates, problem solving alongside the Heads Training and Programmes

• Support and minute monthly volunteer meetings

• Write a monthly volunteer newsletter

Data and internal operations

• Manage and oversee all data collection from the core programme meetings, including analysis and presentation of results to staff, volunteers and trustees.

• Build and maintain relationships with prospective and existing partners

• Support CEO and Head of Fundraising with funding applications and relevant administration tasks

• Maintain office systems and the central filing system

• Support the smooth running of quarterly trustee meetings, including preparing papers and reports

• Assist colleagues whenever necessary.

Shared Responsibilities with wider team

• Design and rollout ongoing participant feedback surveys, evaluate survey data and present conclusions/proposals for next steps to internal stakeholders.

• Manage continuous improvement projects to support the organisation and your own development 

• Help with the development and implementation of the Frazzled strategy.

• Assist in the production of the Annual Report of the charity and other publications and publicity material.

• Represent the organisation at external meetings where appropriate.

PERSON SPECIFICATION

Essential

• Excellent written and verbal communication skills, with an ability to engage confidently and compassionately with a range of people

• Outstanding organisational skills, attention to detail and the ability to manage multiple priorities and deadlines

• A collaborative team player with a positive, creative and flexible approach to problem-solving

• A proactive self-starter who can oversee projects from start to finish

• Strong IT skills and confident using a range of online systems (e.g. Zoom, Google G-Suite, Canva, databases, online scheduling systems)

• Confident in collecting, analysing and reporting data

• Discretion and compassion when handling sensitive information

• Willingness to work flexibly across the week, including some evenings and weekends when required

• An understanding of and compassion for the challenges faced by people feeling frazzled

Desirable

• Experience working in the charity or mental health and wellbeing sector

• Experience of working with or coordinating volunteers

Executive Director, DIVA Charitable Trust

About DIVA 

DIVA Charitable Trust is committed to elevating, celebrating, and supporting LGBTQIA+ women and non-binary people everywhere. Our goal is to be a stage for talent, a mirror that reflects our community in all its diversity, and a megaphone, amplifying our movement in its work to create a fairer, more just world for all LGBTQIA+ people. Through this work, we believe we can contribute to shaping a world that is better for everyone.

Following an exciting year in which we registered as a charity after more than 30 years serving our community, we are looking to appoint an Executive Director who can work with our talented team of staff and trustees to grow and nurture DIVA at a critical time for LGBTQIA+ women and non binary people.​​

Job description

The Executive Director is an externally facing role, responsible for growing DIVA’s income, partnerships, and impact. This is an exciting opportunity for an experienced and dynamic leader to build on our iconic brand and deliver for LGBTQIA+ women and non binary people in the UK and globally.

A key aspect of the role will be to continue growing DIVA’s network of partners, corporate sponsors, and donors. The ED will work with the Board of Trustees to drive the future strategy and lead a small editorial and design team.

Core Responsibilities

·Act as the public face of DIVA, and support the wider team (including Board, Patrons, and colleagues) to represent DIVA to key audiences.

·Work with the Board to set and deliver the strategy for DIVA Charitable Trust and be accountable for ensuring its implementation and the appropriate governance of the charity.

·Lead on fundraising for DIVA Charitable Trust, growing our sponsorship and partnership income and establishing new charitable donation and grant-based funding streams.

·Oversee the planning and delivery of Lesbian Visibility Week, continuing to grow its global reach, and work with the team to develop new flagship projects.

·Oversee the delivery of an engaging, high quality and creative magazine in both print and digital formats, and develop a marketing strategy to increase magazine sales

·Manage the DIVA team and oversee operations at DIVA Charitable Trust, including leading on the financial strategy and business plan.

Person Specification / Attributes

The successful candidate will be a talented leader with a strong track record in fundraising and partnership development and experience of building high performing teams.

Essential skills and experience

·Demonstrable track record of raising significant income from a variety of sources

·Excellent stakeholder management and communication skills

·Demonstrable track record of providing motivational and influential leadership and in representing a high-profile organisation and issues

·Good understanding of financial accounting and budgeting in the charity sector

·Strategic and innovative thinking

Desirable but not essential

·Experience of working in or with the LGBTQIA+ movement

·Experience of working in media or communications 

Are you looking for a role that really matters? Are you passionate about gender equality and ending world hunger sustainably? If yes, this could be the role for you!

Role: Country Director
Reports to: The Board of Trustees
Hours: Full-time
Location: UK based with frequent travel to London

Who we are…

We’re The Hunger Project UK. Nice to meet you. We’re a UK registered charity committed to the sustainable end of world hunger. Our vision is a world without hunger.

Our mission is to end hunger and poverty by pioneering sustainable, grassroots, women-centered strategies and advocating for their widespread adoption in countries throughout the world. We are reaching an estimated 12.8M people around the world through 10,000 partner communities and 2,200 project sites.

Our programs are based on an innovative, holistic approach, which empower women and men living in rural communities to become agents of their own development and make sustainable progress in hunger and poverty reduction.
Our team is all around the world…from our programme countries, to our partner countries such as Australia, the Netherlands, Canada and more; with our global Head Office in New York City, US. We are all industrious, passionate, and committed; a mighty force of changemakers living around the world.

Here in the UK, we work in collaboration with our global colleagues, to raise funds for our overseas programmes and amplify the voices of those affected by hunger. We are a small but awesome team in our global scheme of things. We have big ambitions to grow and scale our fundraising efforts significantly over the next three years. So, if you’re up for the challenge.... come and join us.

What we need…

We are looking for an experienced fundraiser keen to step in and lead our efforts to scale our fundraising here in the UK. You will be a hands-on leader, getting stuck into everything from fundraising to operations, while ensuring impeccable financial sustainability.

The ideal candidate would have more than 5 years leadership experience (with a sales, marketing, or fundraising background), ideally in international development, but a background in charity is not essential. You’ll have managed a team and worked collaboratively with a Board in a previous role.

We’re looking for someone who is happy learning from our partner and programme countries and maximising limited resources, to have big impact. We’ve laid strong foundations; we now need you to get us in front of philanthropists, corporates, trusts and more!

Can you enrol people in a vision, get people taking action, mobilise funds and get things moving? If yes, you’re our person!
This role is for you if:

• You have a deep and genuine desire to make the world a better place and are passionate about gender equality and a world without hunger.
• You are truly collaborative and would rather follow existing guidance, than re-invent the wheel and work in silos.
• You have experience working with philanthropists and/or trusts and foundations, as these are two key audiences for us to scale.
• You can keep your eye on the big picture, but aren’t afraid to roll up your sleeves and get the minutiae done.
• You’re a safe and steady pair of hands.
• You have impeccable written and spoken communication skills and are great at getting people on board with your vision.
• You’re a people person and brilliant networker, with a contacts book the envy of most! 

The National Youth Agency is looking for a new Youth Voice and Influence Officer to join our Operations Team.

Contract: Permanent
Hours: Full-time - 37 hours per week
Salary: £36,050 per annum
Remote: This role is homebased with occasional travel for staff residentials and other events.

What we do

As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.

We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work.

About the Role and Key responsibilities:

Deliver Against Key Performance Indicators (KPIs)

• Work with your line manager to define clear KPIs that align with NYA's strategic goals.
• Consistently deliver activities to a high standard within agreed timelines.
• Monitor and report on progress against KPIs, identifying challenges and proposing solutions.
• Support the evaluation of youth engagement programmes to promote continuous improvement.

Youth Voice Engagement and Delivery

• Lead and support the delivery of youth voice and influence activities and events.
• Actively engage young people in shaping programmes, campaigns, and decisions.
• Facilitate inclusive, youth-led events, workshops, and forums.
• Ensure accessibility and inclusivity, especially for marginalised or underrepresented groups.

Flexibility and Support Across NYA Teams

• Provide flexible support across NYA teams to embed youth voice across organisational activities.
• Collaborate with colleagues to integrate youth input into wider initiatives.
• Share youth engagement expertise with other departments.
• Offer capacity where needed to maintain a consistent youth voice focus.

Building Relationships with Young People and Stakeholders

• Develop and maintain trusted relationships with young people and partner organisations.
• Provide support, guidance, and opportunities for young people to participate confidently.
• Foster inclusive and respectful environments for youth engagement.
• Collaborate with external stakeholders to increase youth influence on decisions.

Please refer to our Candidate Pack for more information on the role and the requirements. Please note that this role requires that you MUST hold a JNC level 6 qualification or be willing to work towards it.

Why Work for NYA?

• NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
• NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
• A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
• NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
• We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.

How to Apply:

To apply, please submit the following via our online application platform by 11:59pm on 5th September 2025 (applications will be reviewed as they are submitted, so early submission is encouraged. We reserve the right to close the vacancy early if we receive sufficient applications for this role):

A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
A covering letter (maximum two sides) highlighting your suitability for the role by answering the following two questions:

Can you describe a time you successfully supported young people to influence change in an organisation or community?
Aside from youth voice and participation, what other areas of work with young people are you passionate about, and why?

We will request data for our EEDI monitoring purposes, providing this is optional.

Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.

The National Youth Agency is an equal opportunities employer.

At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.

We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.

Youth Work changes lives

Which is why we’re committed to ensuring that as many young people as possible get to benefit from it.As the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.

We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.

REF-223399

Imagine a role where your creativity and collaborative approach help connect supporters to a powerful mission, shifting the dial in the food and farming education sector so more children facing disadvantage can discover their connection with the land that sustains us all.

We’re seeking a skilled communicator and digital storyteller equally comfortable crafting social media posts, drafting briefing notes, or capturing and editing film content. You’ll be passionate about amplifying underrepresented voices and supporting social change through engaging communications that inform, connect and inspire.

You will work closely with colleagues across the organisation to drive engagement, raise our profile, and grow our digital presence through impactful multimedia storytelling. Your work will help bring the voices of children, families and communities to partners and supporters nationwide, placing The Country Trust’s mission at the heart of national conversations about wellbeing, education and tackling the poverty of opportunity.

This role involves travel and occasional overnight stays (with mileage reimbursed) across England and North Wales. While we prioritise public transport use, this is not always feasible. Therefore, a valid driving licence is essential.

Key Responsibilities:

Communications & Influence

• Develop and deliver strategic, multi-channel communications that translate complex ideas into compelling messages to increase our influence across media, policy, and partner networks.

Multimedia Storytelling

• Create and deliver impactful, accessible multimedia content that amplifies beneficiary voices, supports advocacy, and aligns with our brand and strategic goals.

Stakeholder Engagement & Partnerships​

• Develop and tailor impactful communications and materials that strengthen partnerships, engage funders, and support collaborative initiatives with partner organisations.

Press, Media & Digital Oversight

• Support on press and social media communications by managing media relationships, crafting timely content, and optimising outreach to amplify our advocacy and campaigns.

About The Country Trust

The Country Trust believes every child should discover first-hand the connections between the food they eat, their own health and the health of the planet. We are the UK’s leading educational charity on a mission to connect children with the land that sustains us all.

When we don’t understand where food comes from, how it’s grown, or have the chance to spend time outdoors, there’s a significant knock-on effect for our health and the environment. Through nearly 50 years of programme delivery, we know children facing disadvantage often have the most to gain from this connection but are least able to access it.

Through food, farming and countryside experiences, our mission is to empower children to be confident, curious, and create change in their lives and the world around them — so that they and society thrive.

We are recruiting four part-time Regional Support Officers to work across Wales, providing direct support to eligible community groups and social enterprises through our membership services and programmes, and helping to nurture and connect the network of groups in each area.

We’re looking for enthusiastic and well-connected people who have direct experience of, and a passion for, the social and community business sector in Wales, and who have experience of running, developing and/or supporting community groups and enterprises. We need dynamic communicators, and people who can build relationships between groups and with key partners.

We want people with a variety of backgrounds and experiences who can contribute to a pan-Wales team of Support Officers, supporting community groups, social enterprises and development trusts who are driving the change their communities need for a brighter future.

• Job title: Regional Support Officer (x4) – North, Mid, South-West and South-East Wales
• Salary: £29,680 – £33,920 pa (FTE)
• Hours: 3 – 4 days per week (0.6 – 0.8 FTE), 21 – 28 hours per week
• Location: Remote, home-based
• Summary of Role: To support social enterprises and community groups through a range of direct interactions, resources, networking, and signposting, ensuring excellent member experience, retention and growth.

We are looking for someone who:

• Understands the power of sport to unite and uplift communities.
• Brings senior leadership experience in the required competencies of fundraising, communications and income strategy.
• Is confident managing relationships with high-value funders and partners.
• Has a deep understanding of inclusive storytelling and impact measurement.
• Can think big, act boldly, and build a strong and sustainable future for our movement.

We continue to be focused on our vision to create an inclusive world for all, driven by the power of sport, through which people with intellectual disabilities live active, healthy and fulfilling lives. 

We are looking for people who are passionate about Special Olympics and are completely aligned with our values. We are authentic. We act with honesty, integrity and respect. We are creative and innovative. We love to embrace difference and doing things differently. We are brave, courageous, resilient and determined. We listen and are led by the voice of our athletes. We are always kind. We are Inclusion in Action.

We are continuing to build a high-performing team who care for each other and care about our cause. Our athletes are incredibly inspirational, courageous and insightful people, and they deserve a team who are equally committed and passionate about our mission.