Operation manager jobs in London
About Us
Choose Love supports refugees and forcibly displaced people across the world, ensuring they have what they need when they need it. The support we provide ranges from lifesaving search and rescue boats to hot, nutritious food, clothes and legal advice. We’re a small, agile and ambitious team who are powered by our vision of a world that chooses love and justice every day for everyone.
As our Office and Facilities Manager, you won't just keep the lights on and the supplies stocked you'll be the person who makes our office a place people actually want to be. You'll bring warmth, energy and sharp organisational instincts to everything from health & safety and vendor contracts to onboarding new colleagues and pulling off brilliant team events. You'll also lend a hand to our People team with day-to-day HR admin, so a genuine interest in people operations is a real plus.
What you'll be doing:
- Running the office day-to-day supplies, suppliers, maintenance, tech liaison, and everything in between
- Leading on health & safety, fire risk assessments, evacuation drills and workplace compliance
- Being the friendly first point of contact for office and facilities queries, and for general enquiries via our website
- Supporting the People team with HR admin onboarding, records, recruitment coordination and starter/leaver processes
- Organising all-staff meetings, away days and key events that bring our culture to life
- Negotiating contracts and driving value for money with external suppliers
What we're looking for:
- A proven track record running a fast-paced, high-functioning office
- Strong organisational and project management skills, with the ability to juggle multiple priorities calmly
- Experience negotiating and managing contracts and external contractors
- Confidence with MS Office, Google Workspace and everyday office systems
- Solid working knowledge of office health & safety and risk management
- A discreet, trustworthy approach to sensitive information
- A natural host someone who makes people feel welcome, valued and included
- A genuine commitment to Choose Love's mission and to embedding EDI into everything you do
Charity sector experience is a bonus, not a requirement what matters most is your energy, your organisational skill, and your commitment to creating a workplace where people can do their best work.
If you're a proactive problem-solver who thrives on variety and wants your work to genuinely matter, we'd love to hear from you.
Application Process
Interviews will take place on the week commencing 17th August 2026.
How to apply
Interested candidates are invited to apply by sending their CV and a covering letter stating
how they meet the criteria for the role by 12pm Friday 14th August 2026.
We are pioneering a new movement in humanitarian aid: fast, flexible, transparent and accountable.

The client requests no contact from agencies or media sales.
We can’t fix issues like poverty, inequality, health and climate change alone. We are fully conscious of the scale of the challenge that faces the country and the urgent need to respond. That’s why the School for Social Entrepreneurs exists, to empower and equip people with entrepreneurial ideas and solutions to grow the social economy. The social economy is a movement of organisations and enterprises that prioritise people and planet. Together, we are committed to tackling the greatest social and environmental challenges of our time.This is a new and exciting role at a significant time of growth for the School for Social Entrepreneurs. In the coming year. we are developing new programmes, working with leaders who are developing small community led social and environmental projects as well as leading larger charities and social businesses developing social investment and housing solutions.
We’re not a traditional funder. Our grants tend to be small, but they punch above their weight, helping social and environmental entrepreneurs take the next step to grow their organisations. Our grants run alongside learning programmes, challenging and supporting leaders. We’re innovative in how we do this, through both traditional and enterprise grants. We lead on Match Trading™, a grant that challenges leaders to grow their trading income, and we are working on further grants innovations.
You will work with our Grants Team, Project Co-ordinators and Assessment Lead to develop and support grant management across a range of programmes. Your role will be to lead on specific programmes, including supporting assessment, onboarding and grant management. You will ensure that grantees are fully supported to manage their grants and ensure that grant management is compliant, auditable, efficient, and timely. You will support the development of grant policies and processes, writing grant paperwork and documentation, overseeing payments, and reporting to the wider Programmes Team and others about our work.
You don’t need to have managed grants before, but you do need to have a good understanding of a wide range enterprises and charities, gained through experience of training, business consultancy or development support. You will have a good understanding of business models, legal structures and financial systems that social and environmental organisations and community run and owned businesses may use. You will need to understand social enterprise finances, be able to read accounts, budgets, cashflows and have a good knowledge of social enterprise income streams.
We need someone who understands how hard it is to start up and grow social and environmental enterprises and can support people from diverse backgrounds in managing their grant, finances and growing their business.
Are you up for the challenge?
Interviews: Friday 18th and Friday 25th September (online)
To equip people with skills, funding, and networks to realise their potential, improve lives and protect the planet.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Earliest Start Date: 1st December 2026
About the Role
We are looking for a Chief Operations Officer to lead the operations team, join the management team and support the CEO. Your priorities will be to oversee all fundraising, including campaigns, major donors and grant applications. You will oversee the HR of the organisation, including recruitment and disciplinaries. In partnership with the CEO and finance officer you will be jointly responsible for finance within the organisation. You will manage the facilities manager and administrator, ensuring that processes are followed appropriately and the building is maintained in good condition, ensuring we fulfil all legal requirements.
About You
You will be a senior manager who has energy and drive as well as sound judgement. On top of a strong track record in an operational position, you will have the breadth of experience to lead HR and systems, finance, monitoring and evaluation and fundraising. You will have experience in fundraising and funder management and be able to lead on making funding applications and reporting to funders. You will be a clear, analytical thinker who will strengthen the leadership of our charity. You will be an excellent manager of people. Finally, you will be excited about working in an organisation with a unique mission that strives to make a difference in the lives of some of the most disadvantaged young people in London.
About the team
The Philanthropy Team raises income for Impetus and for Impetus partner charities. The team consists of 15 staff. Impetus has an annual income of c.£11 million which we are looking to grow significantly within the next few years. The team is led by two Directors of Philanthropy and Partnerships.
The Philanthropy Team works with major donors, corporates and grant making trusts, as well as collaboratively with colleagues across the organisation to ensure we make a compelling case to generate new financial commitments and wider support for our work. The team also deliver a high-quality engagement programme of volunteering and pro bono for Impetus’s corporate supporters.
Impetus is driven by a shared belief in tackling the barriers that hold back young people from disadvantaged backgrounds in education and employment. Alongside investing extensive financial and non-financial support in our charity partners through our Investment Team we also seek to influence decision makers to design and implement evidence led policy and direct new resources to get young people the support they need through our Public Affairs team. We are resolutely focused on outcomes, driven by quality evidence.
You would be joining a team that is passionate, ambitious, determined and warm. We care deeply for our colleagues, our charity partners and the young people we serve.
About this role
The Engagement Manager is an experienced professional who plays a key role in supporting donor engagement across all Impetus donors, enabling the team to provide best practice and high-quality donor stewardship and a platform for the renewal of key philanthropic gifts.
The Engagement function is responsible for pro bono and volunteering. Reporting to the Head of Engagement, the Engagement Manager is responsible for supporting the successful delivery and continuous improvement of the volunteering programme, ensuring it delivers high-quality opportunities, contributes to agreed KPIs and evolves in line with the needs of funders and the organisation.
The postholder will account manage key relationships with mid-level supporters and internal stakeholders, working across teams to deliver meaningful and well-coordinated engagement opportunities. They will contribute to identifying and developing new opportunities for the volunteering and pro bono programmes that respond to funder interests and portfolio needs.
In addition, they will manage relationships with mid-level pro bono supporters, taking them through the full pro bono journey from project matching and onboarding through to stewardship and ongoing support.
This is a cross-functional role that collaborates closely with the Investment team, wider Philanthropy team, Public Affairs team and other stakeholders to ensure a consistent and excellent donor experience.
Key responsibilities
Volunteering programme
- Account manage relationships linked to volunteering across corporates, individuals and grant-making trusts, ensuring engagement is maintained and escalating strategic issues or risks where appropriate.
- Support or lead meetings, alongside fundraising account managers where appropriate, with funders to understand their volunteering interests and contribute to the development of suitable engagement opportunities.
- Support account managers in ensuring consistent donor engagement throughout annual giving cycles, including tracking, reporting, and communications.
- Contribute to the development of the volunteering function to ensure the programme offers a range of high-quality opportunities suitable for different funder types and aligned to organisational priorities.
- Identify and suggest new volunteering opportunities based on charity needs and funder interests, working with the Head of Engagement to ensure strategic alignment across the programme.
- Lead delivery of the mentoring programme within agreed plans and frameworks.
- Where necessary, support delivery of the volunteering programme (i.e workshops), ensuring it delivers high-quality engagement activities, contributes to agreed KPIs and continues to develop in response to organisational and funder needs.
- Build and manage effective working relationships across the Investment team, Philanthropy team and other stakeholders to ensure volunteering opportunities are well scoped, coordinated and delivered effectively.
- Work with the Head of Engagement to coordinate needs across the Engagement team, liaise closely with the Investment team and portfolio contacts, and plan and deliver a high-quality programme of volunteering opportunities.
- Ensure communications with donors and external partners are clear, timely, compelling and aligned with agreed messaging.
- Line manage the Engagement Officer, providing support, guidance and oversight to enable effective delivery. Where necessary, lead volunteering delivery sessions when cover is required.
- Maintain accurate and up-to-date records in Salesforce, including pipeline activity, reporting and key relationship updates.
Pro Bono programme
- Support the identification, prospecting and conversion of new pro bono supporters, aligned with the needs of portfolio charities and Impetus, including attending meetings with prospective supporters.
- Manage relationships with mid-level pro bono funders, supporting delivery across the full engagement process from identifying suitable projects and matching opportunities through to onboarding, delivery and stewardship.
- Work with the Head of Engagement, internal teams and charity partners to scope projects and support matching pro bono funders to suitable opportunities.
- Support the onboarding and ongoing management of pro bono partners, ensuring clear communication and a high-quality supporter experience.
- Monitor the progress and quality of pro bono projects, gather feedback and identify improvements to strengthen delivery and impact.
- Maintain accurate and up-to-date records in Salesforce, including pipeline activity, reporting and key relationship updates.
Other
- Support the development and implementation of efficient processes and systems within the Philanthropy team, with a focus on consistency and effectiveness.
- Work in line with best practices and agreed processes, policies and standards across all engagement activities.
- Share insights and learnings internally and externally to support continuous improvement.
- Work in line with Impetus’ strategy, policies, and procedures.
- Attend and support delivery of Impetus events as needed.
- Support the Philanthropy team as required with ad hoc duties.
- Provide cover for aspects of the Head of Engagement role when required.
- Represent the Philanthropy team in cross-functional projects and working groups, contributing to delivery and collaboration.
Person specification
Essential
- Experience of delivering or managing successful engagement, volunteering or fundraising activities, including tracking performance against objectives or KPIs.
- Familiarity with the fundraising landscape, including a good understanding of the corporate donor marketplace.
- Strong account management experience, including managing external partners or funders and building effective relationships across internal teams.
- Experience managing across the donor lifecycle, and identifying and developing opportunities that meet stakeholder needs.
- Experience of developing opportunities for diverse stakeholders.
- Ability to understand and communicate complex ideas and information, including Impetus model.
- Experience working with skilled volunteers or pro bono partners, including supporting relationships through the full lifecycle from scoping or matching through to delivery and stewardship.
- A collaborative working style, comfortable working across teams with a commitment to working in a collaborative and inclusive way to achieve shared objectives.
- Experience of managing and developing staff, including setting clear objectives, providing regular feedback and creating development opportunities. Able to adapt management style to support colleagues at different levels of seniority and experience.
- Excellent written and verbal communication skills.
- Experience delivering workstreams or programmes within agreed plans and KPIs.
- Strong project management skills with the ability to devise donor engagement plans and use project/account plans, budgets, and other financial information.
- Excellent organisational skills with the ability to manage competing priorities and manager a busy and varied workload.
- Ability to look beyond own area of expertise and be pro-active and creative in problem solving.
- Ability to make operational decisions and escalate strategic issues where appropriate.
- IT proficiency, including Microsoft Office and CRM systems (e.g., Salesforce).
- A commitment to Impetus’ mission.
- A commitment to equality, diversity and inclusion.
- Knowledge of the sector – education and employment.
- Knowledge and understanding of the needs of a young person, charities, and corporates.
- Experience of working with young people.
About Impetus
At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.
We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:
- Lost learning through absence, suspensions, exclusions from school
- Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
- The large numbers of young people out of education, training and employment
We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.
Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life.
We are resolutely focused on outcomes and impact, driven by quality evidence.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
Our Values
In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.
We are brave and curious
We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.
We bring high trust, high challenge
We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.
We are evidence led and results driven for young people
We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.
We thrive through diversity
We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.
We always seek collaboration
We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.
Our commitment to equality, diversity and inclusion
We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
Our employee benefits
Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.
How to apply
Please click on the "Apply for this job" button.
You will need to:
- Complete the online form (including the equal opportunities monitoring form).
- Upload a comprehensive CV and supporting statement.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is Sunday 23rd August 2026, 11:59pm.
Interviews:
1st Interviews will take place on w/c 31st August 2026.
2nd Interviews will take place on w/c 7th September 2026.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.

The client requests no contact from agencies or media sales.
Retail Manager – The Hangar
The Wisdom Hospice | Rochester, Kent £32,000 - £34,000 per annum (dependent on experience) 37.5 hours per week 25 days annual leave plus bank holidays
This is no ordinary retail management role.
At The Wisdom Hospice, every sale helps fund exceptional hospice care for local people and their families. The Hangar is our flagship retail destination - a vibrant, large-format store that redefines what charity retail can be.
Forget traditional charity shops. The Hangar is a unique retail experience filled with high-quality donated stock, exciting discoveries, sustainable fashion, homeware treasures, and ever-changing displays. It is a destination for shoppers, bargain hunters, fashion lovers and supporters alike.
We're now looking for an exceptional Retail Manager to lead this thriving store and take it to the next level.
The Opportunity
This is a rare chance to put your own stamp on a high-profile retail operation while directly supporting a cause that changes lives.
We're looking for a creative, commercially-minded leader who can transform donated goods into compelling retail experiences, inspire customers to return time and again, and build a passionate team of staff and volunteers around a shared mission.
The successful candidate will have the vision to see opportunities where others see stock, the drive to exceed targets, and the people skills to create an outstanding customer experience every day.
What You'll Do
Drive Commercial Success
- Deliver and exceed sales and income targets
- Maximise the value of donated stock through effective pricing and presentation
- Create engaging promotions, events and seasonal campaigns
- Seek new opportunities to increase footfall and revenue
Bring Creativity to Life
- Develop eye-catching visual merchandising and store displays
- Create an exciting and inspiring shopping environment
- Use your flair for retail presentation to showcase stock at its full potential
- Support local marketing and social media activity
Lead and Inspire People
- Motivate, coach and develop a team of paid staff and volunteers
- Create a positive, energetic and inclusive culture
- Recruit and retain volunteers who share our passion
- Deliver outstanding customer service standards across the store
Ensure Operational Excellence
- Oversee day-to-day store operations
- Manage stock flow, rotation and gift aid processes
- Maintain excellent standards of health and safety, compliance and cash handling
- Keep the store looking professional, safe and welcoming at all times
About You
We're looking for someone who is as passionate about people as they are about retail.
You'll bring:
- Proven experience in retail management with responsibility for delivering sales targets
- Strong people leadership and team development skills
- A creative eye for visual merchandising and product presentation
- Excellent communication and relationship-building abilities
- Commercial awareness and sound business judgement
- Confidence using social media and digital tools
- A proactive, hands-on approach and a genuine passion for our cause
Experience in charity retail is highly desirable, but we would also welcome applications from talented commercial retail managers looking to move into the charity sector.
Additional requirements:
- Full UK driving licence
- Good standard of education (A-Level or equivalent)
- Enhanced DBS check required
Why Join The Wisdom Hospice?
This is more than a retail management position.
It's an opportunity to lead a store with real purpose, inspire a community of supporters, and generate vital income that helps deliver outstanding hospice care across Kent.
You'll be joining an organisation that is passionate about its mission, ambitious about its future, and committed to finding the right person to help make The Hangar the premier charity retail destination in the region.
Apply Now
If you're a dynamic retail leader with commercial flair, creative vision and a passion for making a difference, we'd love to hear from you.
Apply Now
If you're a dynamic retail leader with commercial flair, creative vision and a passion for making a difference, we'd love to hear from you.
Join The Wisdom Hospice and help turn retail success into life-changing care.
Senior Events Manager (Maternity Cover) | Immediate Start Available
Victoria, London | Hybrid | Part-Time (21 Hours) £28,005 pro rata | 9-Month Fixed-Term Contract
Lead fundraising events that make a real difference.
We're recruiting on behalf of a prestigious national charity for an experienced Senior Events Manager to join their successful fundraising team on a 9-month maternity cover.
Working within a team that raises over £3.5 million annually, you'll lead the charity's flagship virtual fundraising challenge, Operation Bletchley, oversee delivery of the London Marathon programme through line management of the Events Executive, and help develop new fundraising initiatives.
The Role
You'll take responsibility for planning and delivering high-quality fundraising events that exceed participation and income targets while providing an outstanding supporter experience.
Key Responsibilities
Lead fundraising events from planning through to delivery and evaluation.
Manage budgets, timelines, suppliers and event logistics.
Drive participant recruitment and maximise fundraising income.
Build strong relationships with supporters, volunteers and stakeholders.
Deliver engaging supporter communications across multiple channels.
Line manage and support the Events Executive.
Identify opportunities to improve event performance and processes.
About You
You'll have:
Experience managing fundraising or large-scale events.
A proven track record of delivering projects on time and within budget.
Excellent communication and stakeholder management skills.
Strong organisational skills and attention to detail.
Experience using Microsoft Office and event management or CRM systems.
A proactive, solutions-focused approach.
What's on Offer?
£28,005 per annum (pro rata)
Hybrid working in Victoria, London
Part-time, 21 hours per week
9-month fixed-term contract
Immediate start available
Employer pension contribution
Income protection scheme
TOIL for additional hours worked
The chance to deliver nationally recognised fundraising events for an outstanding cause
Key Dates
Application deadline: 12 August 2026
Interviews: 18 August 2026
Early applications are encouraged.
Apply Now
If you're an experienced Events Manager looking for your next challenge, we'd love to hear from you.
Submit your CV today to be considered.
Digital Service Manager
We are seeking an experienced Digital Service Manager to lead the delivery, governance and improvement of high-volume digital services that support democratic participation.
Position: Digital Service Manager
Salary: £45,000 to £55,000 per annum (FTE)
Location: Remote, UK based
Hours: Full-time
Contract: Permanent
Closing Date: Friday 7 August 2026
About the Role
mySociety is looking for a Digital Service Manager to oversee the day-to-day running and development of its online services, including WhatDoTheyKnow, FixMyStreet, TheyWorkForYou and WriteToThem.
This is a varied role combining operational service management, user support, governance, risk management and continuous improvement. You will ensure services run effectively, support users, manage complex issues and work collaboratively with teams and stakeholders to improve digital services that create meaningful social impact.
Key responsibilities include:
· Managing complex and high-volume digital services, ensuring excellent user support
· Overseeing escalations, priority cases and rights-based requests including GDPR related matters
· Maintaining policies, processes and governance standards across services
· Managing service risk, reporting and compliance with relevant legislation
· Identifying opportunities to improve user experience and service delivery
· Supporting and developing a User Support Officer and working alongside volunteers
You will join a fully remote, digital-first team, with opportunities to meet colleagues face to face at quarterly team meetings.
About You
You will have experience managing complex digital services and the ability to make effective decisions in fast-moving environments.
You will bring:
· Experience managing user-focused digital services
· Strong understanding of GDPR and information rights requests
· Knowledge or experience of Freedom of Information, media law or online community moderation
· Excellent organisational, problem-solving and communication skills
· Experience improving processes and delivering high-quality services
· The ability to work effectively within a remote and geographically distributed team
You will be proactive, collaborative and passionate about using technology to improve access, participation and positive change.
About the Organisation
mySociety is a small, purposeful charity creating and running digital services that break down barriers to democratic participation. Through its platforms, the organisation helps people access information, engage with decision makers and take action on issues that matter.
The organisation is committed to creating an inclusive team and welcomes applications from people with a wide range of backgrounds and experiences.
Other roles you may have experience of could include Digital Product Manager, Service Delivery Manager, Digital Operations Manager, User Support Manager, Digital Services Lead, Product Operations Manager, Digital Programme Manager.
Help us achieve our vision that fewer people die by suicide.
We're looking for an experienced and proactive Project Manager to join our Quality and Service Improvement team. This role is responsible for leading the successful delivery of operational projects from inception through to implementation, ensuring projects are delivered on time, within budget and achieve their intended outcomes.
This is a great opportunity for an experienced project professional to play a core role in delivering meaningful operational development. Working within a collaborative and purpose-driven team, you'll lead key projects that help improve quality, effectiveness and impact across the organisation
Contract terms:
- £41,416 per annum, plus benefits
- Fixed term contract until end of May 2028
- 35 hours per week (full-time)
- We are passionate about flexible working, talk to us about your preferences
- Hybrid, linked to our Ewell (Surrey) office
- We value meeting in person and working collaboratively. We work in person around 2 days or more per month
- 28 days annual leave, plus bank holidays
What you'll be doing:
You'll work closely with colleagues across the organisation, volunteer leaders, subject matter experts and external suppliers, bringing people together to deliver multifaceted, cross-functional projects that support operational excellence and continuous improvement.
As part of the Quality and Service Improvement team, you'll help embed strong project management practices, provide clear governance and reporting, and ensure stakeholders remain engaged and informed throughout the project lifecycle.
Key responsibilities:
- Leading operational projects from planning through to successful delivery.
- Developing and managing project plans, budgets, risks and dependencies.
- Coordinating colleagues, volunteer leaders and external partners to achieve project outcomes.
- Monitoring progress, resolving issues and providing clear reporting to stakeholders and governance groups.
- Ensuring projects meet agreed objectives, quality standards and deliver lasting improvements.
What you’ll bring:
- Experience delivering complex projects from start to finish.
- Strong stakeholder management, communication and influencing skills.
- Knowledge of project management methodologies and tools, e.g. Agile and Waterfall.
- The ability to manage risks, budgets and competing priorities effectively.
- Strong analytical skills and a collaborative approach to problem-solving.
- A project management qualification (desirable)
- Experience working within a volunteer-led environment (desirable)
For full details, please see the Job Description and Person Specification
Why Samaritans?
At Samaritans, you’ll join a values-led organisation with a powerful mission. You’ll be part of a collaborative and supportive team where your voice matters, your expertise makes a difference, and your work helps save lives.
We offer flexible hybrid working, great benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland. To find out more about Samaritans, please read our recruitment brochure.
We are committed to building a diverse and inclusive organisation that reflects the people we support and who support us. We welcome applications from people of all backgrounds and walks of life. We are committed to creating an inclusive culture where everyone feels seen, heard and supported, at all levels of the organisation.
Apply now
If this sounds like the opportunity for you, we’d love for you to apply. You will be asked to answer some short application questions and to upload your CV and cover letter. If you require adjustments at any stage of the recruitment process, please let us know.
Applications close: midnight Tuesday 11th August 2026
Online Interviews: w/c 24th August
At Samaritans, human connection is at the heart of everything we do.
We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.
We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through. We recognise that some candidates may use assistive technology or tools to help with accessibility, structure or grammar.
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.



The client requests no contact from agencies or media sales.
Part-time Operations Coordinator
Job Description and Person Specification
Summary
Role: Part-time Operations Coordinator (freelance – 22.5 hours per week/approximately 3 days per week)
Contract period: 12 months (with the possibility of extension)
Location: Home-based and Oxfordshire
Pay: £27,850 per annum pro rata
Reports to: CEO
Background
Sundial Centre for Education on Harmful Practices (“Sundial” previously called Oxford Against Cutting) delivers high quality education and training on harmful practices, such as female genital mutilation (FGM), ‘honour’-based abuse (HBA) and online harms. We offer safeguarding training for teams of professionals such as teachers, police and social workers. We also deliver lessons in schools, as well as workshops for community groups. We ensure people from FGM- and HBA- affected communities and young people are at the forefront of our work and our workshops are often delivered with facilitators with lived experience.
We are currently seeking an Operations Coordinator to provide professional and efficient and specialist administrative support.
Job description
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To contact with schools and relevant institutions to promote Sundial’s training and workshops
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To liaise with schools/organisations and facilitators to coordinate bookings of Sundial’s training and workshops, including logistics and timetables
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To organise team meetings
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To draft invoices and maintain records
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To assist with keeping contact databases and records up to date
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To draft, type and dispatch charity office correspondence
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Maintain the bookings calendar
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Maintain DBS, safeguarding and training records
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To assist in scheduling social media posts
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To support the CEO and Research & Operations Manager where appropriate
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To attend regular meetings as required
Personal specification
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Self-starting, hardworking and committed to tackling harmful practices
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Methodical, detail-oriented, with genuine passion for administration work
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Excellent writing skills and good telephone manner
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Good written and verbal communication skills
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Time management and organisational skills to be able to deal with multiple tasks and a range of priorities
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IT skills – competent in Microsoft Office applications of Word, Powerpoint and Excel and able to use Mailchimp, Canva and Word Press
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Previous experience dealing with finance processes (desirable)
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Previous experience working in the charity sector (desirable)
How to apply:
Please send your CV and a covering letter explaining your interest in the issues that the charity addresses and your relevant experience. Please also ensure your CV includes details of two referees. We will not contact your referees prior to interview.
We strongly encourage applications from people from minoritised communities and people from FGM- and HBA-affected communities.
Applicants called to interview will be invited to complete a written task.
The appointment is subject to an enhanced DBS check and references.
Please submit your application by midday, Friday 11th September.
Interviews will take place on 24th & 25th September.
Sundial is a rights-based charity dedicated to ending harmful practices and abuse issues suffered by girls and women.
Job Title: Head of Finance and Income Operations
Hours: Full-time, 37.5 hours per week
Contract: Permanent
Salary: £45,000 per annum
Location: Home-based in the UK, with occasional travel for team meetings and events
Role profile: A detailed role profile can be found in the 'supporting documents' for this advert
About the Nature Friendly Farming Network (NFFN)
The Nature Friendly Farming Network (NFFN) is a farmer-led organisation helping farmers restore the balance between farming and nature. We support farmers by sharing knowledge, resources and case studies that help boost food production, protect wildlife, and build climate resilience.
We influence policy to secure fair rewards for farmers who care for nature, and we connect like-minded farmers across the UK.
Our network is open to all: farmers, the public and partner organisations.
About the Role
We are looking for a Head of Finance and Income Operations to lead NFFN’s finance function and help strengthen the systems, controls and reporting that will support the organisation’s next stage of growth.
This is a senior leadership role at the heart of a small, ambitious and mission-led organisation. You will oversee day-to-day financial management, budgeting, management accounts, restricted funds, funder reporting and income operations. You will also help improve how finance works across NFFN, giving budget holders clearer information and helping the organisation make confident, well-informed decisions.
The role is about more than keeping the numbers moving. We are looking for someone who can help build a stronger finance function, improve internal systems, support funder confidence, and help NFFN manage a more complex mix of grants, donations, restricted funding and revenue-based delivery work.
Depending on your background, this may suit someone with strong charity finance experience, or someone from a finance, grants, funding operations or mission-led commercial background who wants to use their skills in a values-led organisation.
Key responsibilities include:
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leading day-to-day financial management, controls and reporting
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preparing budgets, forecasts, management accounts and financial updates
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supporting budget holders with clear, practical financial information
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improving finance systems, processes, approvals and reporting tools
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overseeing restricted funds, grant conditions, funder reporting and income tracking
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supporting funding applications with budgets, financial information and reporting structures
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helping NFFN manage VAT, full cost recovery and different types of income as the organisation grows
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working with the CEO, CSO, Head of Fundraising, SLT, Board and external advisers
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providing line management to the Head of Fundraising and potential future roles within the finance and income operations function
This role will suit someone who combines financial rigour with practical judgement. You will need to be comfortable working independently in a remote organisation, explaining finance clearly to non-finance colleagues, and improving systems in a way that is proportionate and realistic for a small non profit organisation.
We know this is a broad role, and we are not expecting one person to have done everything before. We are looking for someone with strong financial experience, good judgement, attention to detail, and a genuine interest in helping NFFN build the financial infrastructure it needs for the future.
This is a fully home-based role, with flexibility in how work is managed and occasional travel for team meetings and events. You will be joining a collaborative, values-led team working to support farmers, nature and a more resilient food system.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Shop Manager
Lead a shop. Save lives.
RSPCA Finchley, Golders Green, Hendon & District Branch is looking for an enthusiastic and commercially minded Shop Manager to lead our North Finchley Charity Shop and help transform the lives of vulnerable animals across North London.
Location: North Finchley, London
Salary: £21,840 per annum
Hours: 30 hours per week
Contract: Permanent contract (subject to successful completion of a 3-month probationary period)
Every sale, every donation and every volunteer you inspire helps fund the rescue, veterinary treatment, rehabilitation and rehoming of abandoned cats and kittens, alongside neglected, injured and vulnerable animals. This is more than a retail management role: it is an opportunity to make a genuine difference every single day.
You willlead the day-to-day operation of our busy charity shop, motivate and develop a team of staff and volunteers, drive sales both in-store and online, maximise donations and deliver an excellent customer experience while supporting the Branch's local animal welfare work.
We're looking for someone with retail management experience who enjoys leading people, achieving ambitious targets and delivering outstanding customer service. Charity retail experience is welcome but not essential.
The role will include weekend working and occasional evenings in line with the operational needs of the Branch.
To Apply
Please submit your CV together with a covering letter outlining how you meet the essential criteria set out in the Job Description and your suitability for the role.
Early applications are encouraged as we reserve the right to close the vacancy early should sufficient suitable applications be received.
Due to the anticipated volume of applications, if you have not heard from us within two weeks of submitting your application, please assume that your application has been unsuccessful on this occasion. We thank you for your interest in joining RSPCA Finchley, Golders Green, Hendon & District Branch and wish you every success in your future career.
Please assure you address all essential criteria in the cover letter and give examples of how you demonstrate them
Salary: £45,000 per annum
Location: UK-based, with preference for candidates based in or around London
Contract: Permanent
Hours: 37.5 hours per week
Working Pattern: Fully remote, with occasional travel to the London office when required
Our client is an international organisation working across more than 23 countries, supporting colleagues, partners and programmes around the world. Following an organisational restructure, they are seeking an experienced Operations & IT Manager to bring together leadership of both operational and technology functions within a newly created role. The position sits within the Business Support function and offers the opportunity to influence organisational effectiveness, digital transformation and cybersecurity on a global scale.
This is a rare opportunity for someone who combines strong operational leadership with credible IT expertise and enjoys working across multiple disciplines. You will lead strategic improvements, oversee critical systems and infrastructure, and ensure staff across a globally distributed workforce receive effective operational and technology support.
Key responsibilities
- Lead and oversee both Operations and IT functions.
- Line manage and support the organisation's IT Officer.
- Develop and implement operational and IT plans, priorities and performance measures.
- Drive digital transformation initiatives and strategic technology improvements.
- Oversee Microsoft 365, SharePoint, Azure and wider organisational systems.
- Ensure robust cybersecurity, data protection, disaster recovery and business continuity arrangements are in place.
- Manage organisational technology infrastructure, software platforms and external suppliers.
- Review and develop operational and IT policies, including cybersecurity, AI and social media governance.
- Lead systems integration initiatives across HR, Finance, Programmes and Grants functions.
- Oversee organisational equipment and asset management across a remote global workforce.
- Support organisational risk management and continuous improvement activities
About you
To be successful in this role, you will bring:
- Significant experience within the non profit and/or international charity environment.
- Management-level experience across operational and IT functions.
- Strong IT knowledge and technical understanding of modern business systems and infrastructure.
- Experience overseeing technical support and IT operations.
- Knowledge of cybersecurity risks, controls and best practice.
- Ability to work effectively across different countries, cultures and time zones.
- Strong analytical, problem-solving and organisational skills.
- Confidence building relationships and influencing stakeholders at all levels.
- A continuous improvement mindset and the ability to identify opportunities to strengthen systems and processes.
Why join?
- Fully remote role with flexibility to work across international teams.
- Opportunity to shape a newly created position following organisational transformation.
- Broad remit spanning both Operations and IT leadership.
- Lead systems integration and digital improvement projects across the organisation.
- Influence cybersecurity, governance and business continuity strategy.
- International role supporting colleagues across more than 23 countries.
- Opportunity to make a lasting impact on organisational effectiveness and resilience.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Online harm is not inevitable. This is our urgent and hopeful mission.
We are Molly Rose Foundation, founded following the death of 14-year-old Molly Russell. We work at the intersect of suicide prevention, online safety, and tech accountability to demand a safer online world and move beyond the preventable harm. We believe a better online world is possible, one where young people are protected, championed and equipped with the skills, confidence and critical algorithmic literacy they need to navigate digital spaces and thrive.
Working closely with the Head of Partnerships and Fundraising, we’re looking for a Trusts and Foundations Manager to join our small team at a critical growth point to build and deliver a Trusts Fundraising Strategy (currently projected to generate c.£600K in 2027) laying the groundwork for long term, sustainable income generation as part of our wider Fundraising Strategy.
This is a new role for someone with substantial experience working in Trusts Fundraising, as well as strong project development skills, who can take our fledgling portfolio of funders and transform it into a pool of engaged supporters invested in MRF’s work in the long-term. You will have a demonstrable track record of securing five-six figure sums, the ability to create propositions in collaboration with programmatic colleagues, and the confidence to present compelling cases for support to a range of philanthropic organisations. You will also have excellent communication skills both written and verbal, a keen eye for connecting philanthropic organisations to the right projects to develop meaningful relationships, and the skills to deliver high-quality, detailed bids to further our strategic objectives.
We're particularly interested in hearing from applicants with experience working in one or more of the following areas: online safety, tech accountability, suicide prevention, education or children’s mental health.
You will join a small, ambitious organisation with big plans and a strong values-led culture. If you're motivated by improving online safety, suicide prevention and helping young people to live long and stay strong, we'd love to hear from you.
We offer a comprehensive package that includes:
- 27 days annual leave plus 1 volunteering day, rising to 30 days holiday after three years’ service;
- Annual leave buyback scheme, with the option to purchase up to 5 additional days;
- Employee pension scheme;
- £500 employee wellbeing budget;
We welcome applications from diverse range of applicants in circumstances, and actively welcome flexible working requests (any requests would be on the understanding that this is a full-time position).
Application Process
To apply, please send a CV (max. 2 sides A4) and cover letter (max. 2 sides A4) via the Charity Jobs website. In your covering letter we'd like to understand how you meet the person specification for this role - your application will be scored against these criteria.
Application closing date: Monday 17 August 2026 at midnight we may close early should we receive a high volume of applications but no earlier than Monday 10 August.
There will be an initial interview held online during the week of 24 August 2026 and a follow-up second stage meeting that will be in-person in London (dates TBC).
Our mission is to create a world where young people can live long and stay strong, where they can thrive in the digital world safe from online harm.


The Woodland Trust is looking for an Operations Officer - Wildlife. This role will work collaboratively with colleagues across a number of teams, particularly in Operations and Nature Recovery, to advise and help deliver our plans to reduce adverse herbivore impacts (with an initial focus on deer populations) and make meaningful and lasting improvements to the woodland ecological condition of our estate.
This role is based within the South and covers Central and Southern England along with Wales.
A company vehicle will be provided for this role. This role requires a 4x4, which is a benefit in kind that is taxed at £300pcm. Alternatively, there is the option to opt out of having a company vehicle should you have a suitable vehicle of your own. Please note that our Company Vehicle Policy is also under review as part of our Job Families and Contract Review project, so the eligibility criteria therein are subject to change in due course.
The Role:
- Provide expert advice, guidance and training to operational teams, ensuring delivery of evidence-led wildlife management interventions.
- Oversee safe, ethical and legally compliant wildlife management across the estate, always protecting organisational reputation.
- Support regional and national operations with wildlife management activities, communications and stakeholder engagement, maintaining sensitivity to public opinion.
- Work collaboratively with estate, outreach and conservation teams to deliver wildlife management programmes at scale in line with best practice and Health & Safety standards.
- Contribute specialist expertise to policy, advocacy and fundraising activities, supporting funding applications and influencing work through data and case studies.
- Deliver and evaluate wildlife and ecological surveys, ensuring accurate reporting and use of data to inform future operational decisions.
- Manage contracts, equipment (including firearms and drones) and compliance processes, ensuring adherence to legal and organisational standards.
- Build partnerships and identify opportunities for landscape-scale wildlife management, while maintaining professional development and awareness of best practice.
- This is a homebased role, requiring regular travel to locations within the Southern landscape, sometimes to remote locations. You would be expected to live within reasonable travelling distance of your area of responsibility. Occasional travel across the UK and overnight stays will be required.
The Candidate:
- You’ll deliver hands-on wildlife management across estates, including the safe and compliant use of firearms in public-facing environments.
- You’ll plan, prioritise and coordinate operational wildlife work, ensuring teams deliver high standards efficiently under pressure.
- You’ll develop and deliver practical training programmes using varied learning methods, ensuring knowledge is embedded and monitored.
- Communicate effectively with a wide range of stakeholders, including landowners, partners and community groups.
- Represent the organisation professionally both internally and externally, supporting operational teams and managing differing public perspectives.
- Work across large and remote areas, collaborating with teams or working independently to achieve conservation goals.
- Maintain accurate records and produce high-quality, evidence-based reports using Microsoft Office, databases and surveys.
- Manage external contracts and ensure compliance with health & safety standards, including risk assessments, documentation and safe equipment use.
Benefits and Wellbeing:
Joining our team means you’ll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
- Enhanced Employer Pension
- Life Assurance
- Flexible & Hybrid Working Options
- Generous Annual Leave - 25 Days Plus Bank Holidays (pro rata’d for part-time)
- Buy and Sell Holiday Scheme
- Enhanced Parental Pay
- Employee Assistance Programme
About Us:
The Woodland Trust is the UK’s largest woodland conservation charity. We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees.
Our Commitment to Diversity and Inclusion:
To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application.
Application Advice:
For fairness we keep our candidates’ personal details hidden from the hiring managers, and we do not ask for your CV at application.
Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role.
Acceptable Use - Artificial Intelligence (AI):
We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.
Apply Now:
If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.
Interviews will be held via Microsoft Teams on 24th & 25th August.
The Role
The Security Operations and Engineering Manager is responsible for leading The Law Society's cyber security operations capability, ensuring effective protection of the organisation's systems, data, and services.
Reporting into the Head of Cyber Security, you will oversee security operations, incident response, security engineering, vulnerability management, and the performance of outsourced security partners. Working closely with internal Technology teams and third-party providers, you will drive continuous improvement across security controls, detection capabilities, and operational processes, ensuring cyber risks are managed effectively and aligned with business objectives.
What we're looking for
We're looking for an experienced cyber security professional with a strong background in security operations, incident response, and security engineering within a complex technology environment.
You will have experience managing security platforms and third-party security service providers, alongside the ability to lead technical responses to cyber incidents and drive operational improvements. Strong knowledge of cloud, identity, endpoint, email, and data security controls is essential, as is experience with vulnerability management and security monitoring.
The successful candidate will be a confident leader who can build strong relationships across technical and non-technical teams, communicate complex security issues clearly, and develop a high-performing team. A proactive, collaborative approach and a passion for improving cyber resilience will be key to success in this role.
What's in it for you
This is an exciting opportunity to play a pivotal role in protecting a well-respected organisation and shaping its cyber security future. You will have the opportunity to influence strategic decisions, lead major security initiatives, and work with modern security technologies across a complex technology environment.
You will join a collaborative and supportive team environment where your expertise will be valued and your contributions recognised. The role offers the chance to work closely with senior stakeholders, technology leaders, and specialist security partners while developing your leadership skills and technical expertise.


