Operation manager jobs in London
PCS is a union with an organising culture. Our approach is about building union power. Industrial officers will be given opportunities to work in, and develop expertise in, all aspects of the role including bargaining, organising, campaigning, equality, education and learning.
PCS has a number of permanent vacancies at various PCS locations: offices in Birmingham, Bristol, Cardiff, Clapham (London), Glasgow, Leeds, Liverpool and Newcastle. Successful candidates will work collaboratively across the union, to deliver effectively for our members and contribute to the unions continued success.
Salary and Location
- London/Regional
- Band 4, London Spine points 27- 23
- London Starting salary: £51,759 p.a. rising to £58,877 p.a. in annual increments
- Regional Spine points 30-26
- Regional Starting salary: £47,844 p.a. rising to £54,027 p.a. in annual increments
Successful candidates for the Industrial Officer role will be able to demonstrate:
- Methods and techniques for bargaining, campaigning and organising
- Basic knowledge of employment rights, equality legislation discrimination law and working practices
- Understanding of the political processes in the UK and the role and work of trade unions
- Project Management (e.g. Campaigning)
- Impact and use of Digital and IT applications in a trade union
- Evidence of ongoing training and continuing professional development
The main duties of the Industrial Officer role include:
- Encouraging participation and recruitment of new members, particularly of under-represented groups
- Co-ordinating and working with committees
- Industrial relations and negotiations
- Advocacy and representation
The ability to organise own work, identify and set priorities as well as communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences are all essential.
Candidates will be informed after the interview whether they are appointable. The General Secretary will have ultimate responsibility of allocating roles to the successful candidates, with decisions being notified on filling any vacancies in due course.
Closing date: at 12 midday on Monday 26 January 2026.
Interviews will be held in person at PCS Clapham: Monday 9 February 2026 and Tuesday 10 February 2026.
About PCS
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.
Employer Benefits
You will have access to a generous package of staff benefits including
- flexible working (including hybrid working)
- childcare and family support
- generous maternity/paternity leave
- 32 days leave and Christmas closure
- pension scheme
- employee assistance programme
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
PCS Recruiting Process
We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.
Applications must be received by the closing date and time specified.
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
- CVs will not be accepted. Please see the job description/person specification and follow the application process.
- PCS is working towards equal opportunities and is positive about disabled people.
- All posts can be considered on a full-time, part-time or job share basis.
Please view our guidance for applicants.
JOB DESCRIPTION: INDUSTRIAL OFFICER
Ref: 0126
Grade: Band 4, London or Region
Salary:
London Spine points 27-23
London starting salary £51,759 p.a. rising to £58,877 p.a.
Regional Spine points 30-26
Regional starting salary £47,844 p.a. rising to £54,027 p.a.
Location: London/Region
Purpose of the job:
To identify and maximise the potential for union growth, influence success by developing and promoting the unions bargaining, campaigning, equality and organising agenda, encouraging membership participation and support in allocated areas of responsibility, in line with PCS policy.
Responsible to: National Officer
Responsible for: Not applicable
Contacts
External:
Media, PCS members, senior and elected officials, employers, potential members. Members of other trade unions and related bodies. Ministers, Members of UK government, Scottish Parliament, the Welsh Government, Northern Ireland Assembly, and other governmental staff. Legal representatives, pressure groups, campaigning and community bodies.
Internal:
PCS Staff, Departments, Regions and Nations and Senior Managers.
Main duties and responsibilities
This is a generic job description that covers all the different roles of an industrial officer.
1. Bargaining
- Develop a bargaining agenda with activists and members, ensuring all bargaining activities are informed by the PCS equality agenda, policies and practices
- Take responsibility for negotiations with the management of civil service departments, agencies, public and private sector employers including pay and conditions of service of PCS members
- Represent PCS at joint meetings with management and other trade unions
- Prepare and present reports, and undertake effective monitoring and implementation of decisions, including consultative and legal ballots e.g. on pay and industrial action
- Participate in appropriate branch, group and national events to share information and knowledge
2. Campaigning
- Develop and maintain knowledge of campaigning, monitoring trends, establishing and maintaining contacts and attending appropriate internal and external meetings and events
- Progress national campaigning objectives as agreed by Annual Delegate Conference, Region/Nation and Group conferences and the National Executive Committee, providing strategic and technical advice to inform campaigning decisions
- Identify and work with full time officers, reps, other trade unions and campaigning organisations to develop and promote PCS campaigning objectives to key audiences
- Co-ordinate and draft, in liaison with the PCS design team where relevant, campaigning materials, briefing, etc. for a range of audiences in support of PCS campaigning objectives
- Deal with the media in relation to specific campaigns
3. Equality
- Identify and prioritise issues and trends in equality practice and develop responses in line with PCS policies
- Keep up to date with developments in equality practice and equality legislation in Britain and Europe
- Provide advice on equality practice and the Equality Act 2010 and on the handling of personal cases
- Produce guidance to support negotiations
- Contribute to PCS Academy courses on equality issues
- Support the PCS equality forums and networks either nationally or in region/nation
- Organise meetings, seminars and events to promote understanding of equality issues
4. Organising
- In line with the PCS National Organising Strategy, develop and support lay structures and build membership density in areas of responsibility
- Encourage activist and member participation in union activities
- Develop links between Groups/National Branches/Sections at local, regional and national level and with appropriate external organisations
- Identify and win collective bargaining rights in new areas
- Supporting strategies to recruit new members, build PCS locals and facilitate cooperation across branches
- Assist in building and embedding an organising culture across the union
5. Developing effective communications and enhancing membership participation
- Ensure digitalisation, information and communications methods are effectively implemented and used to generate improvements
- Ensure effective communication networks with members are in place in areas of responsibility
- Promote and undertake face-to-face communication, where appropriate, in the workplace
- Understand and make effective use of PCS specialist resources, communication channels and technology
- Enhance activist and member understanding in order to encourage wide participation in decision-making processes e.g. PCS ballots, elections and members meetings, and in other union activities and campaigns
- Establish and maintain contacts across the union, and with employers and external bodies e.g. including MPs, media, other unions, and various campaigning and pressure groups
- Draft and publish circulars and briefings, address meetings and conferences
- Develop and maintain the relevant pages on the PCS website
- Sub-edit, re-write, copy, and proof read printed and electronic communications
6. Ensuring implementation of equality policies/improving representation
- Contribute to PCS policies on equality by developing innovative strategies to tackle inequality and discrimination, on the grounds of protected characteristics
- Build a membership and activist base that reflects the diversity of the area of responsibility by developing innovative strategies to tackle inequality and discrimination
- Engage with employers on the equality bargaining agenda
- Equality-proof employer policy and practices
- Equality-check PCS structures, policies and practices
- Develop strategies to increase membership density and participation at all levels and areas of union activity amongst under-represented groups to reflect the make-up of the workforce and to remove all barriers to equality
- Promote awareness of the importance of diversity and equality measures among members and activists and with the employer
- Participate and encourage participation in equality forums and events
7. Supporting and developing lay structures and representatives
- Develop and implement strategies to identify and support new leaders and representatives
- Build effective teams which share responsibility for tasks and decisions
- Ensure that lay structures are effective and comply with PCS Rules
- Build an activist base which reflects the diversity of the membership
- Secure appropriate facilities from employers in line with best practice
- Ensure areas of responsibility are kept up-to-date with relevant policies e.g. government, academic, etc.
- Provide guidance and explain the unions structures and policies e.g. on roles and responsibilities
- Ensure structures within areas of responsibility are provided with all the necessary administrative support
8. Promoting learning and development
- Encourage, educate and support members into activism and into elected roles within the union
- Identify and address activists training needs
- Promote learning in the workplace through negotiated agreements with employers and relevant bodies
- Develop and deliver courses and learning materials
9. Team working
- Proactively promote team and collaborative working across PCS departments
- Initiate, organise, lead and participate in team meetings as appropriate
- Maintain high levels of confidentiality of sensitive issues at all times
- Provide assistance to team members
10. General
- Participate and input information into PCS planning and budgeting processes
- At all times implement and promote the PCSs Equal Opportunities Policy adhering to the PCS Values
- Take due and reasonable care of self and others in respect of Health & Safety at Work
- Participate in appraisal, training and development systems
- In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
- Act in a manner that enhances the work of the PCS and its overall public image
- Staff at this grade may be assigned or transferred to posts within grade. A training & development programme will be provided to assist with this, where required
- Such other duties that may reasonably be requested by the Line Manager and that are within the level of the responsibility of this post
- Willing to work outside normal office hours and location
Person Specification: INDUSTRIAL OFFICER
Ref: 0126
Date: January 2026
Location: London/Region
ESSENTIAL FACTORS
EXPERIENCE
- Encouraging participation and recruitment of new members, particularly of under-represented groups
- Co-ordinating and working with committees
- Industrial relations and negotiations
- Advocacy and representation
- Project Management (e.g. Campaigning)
TRAINING
(including continuous professional development)
- Evidence of ongoing training and continuing professional development
- Commitment to participation in appraisal and development review process
- Commitment to undertake job-related training
KNOWLEDGE
- Understanding of the political processes in the UK and the role and work of trade unions
- Basic knowledge of employment rights, equality legislation discrimination law and working practices
- Methods and techniques for bargaining, campaigning and organising
- Impact and use of Digital and IT applications in a trade union
SKILLS
- Ability to organise own work
- Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
- Ability to identify and set priorities
- Ability to build and co-ordinate teams and networks
- Ability to identify, research, analyse and present evidence, including statistics
OTHER
- Commitment to the application of Equal Opportunities policies and practices at work
- Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
- Flexible approach to work and willing to work outside of normal office hours and location on occasions
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Overview
This is a fantastic opportunity for a highly organised individual to assist the Membership Services Senior Manager.
Supporting the day-to-day operations of our membership function, the successful candidate will be pro-active and highly organised. This role is vital in ensuring a positive experience for current and prospective members, maintaining accurate records, supporting recruitment and retention activities, and contributing to our communications and engagement efforts.
Scope and Accountability:
Membership Administration
- Maintain and update member records in the CRM system, ensuring accuracy and data integrity.
- Process new membership applications, renewals, and resignations.
- Raise invoices for membership fees in accordance with finance procedures.
- Track and chase outstanding invoices in a timely and professional manner.
Member Engagement & Communications
- Draft and schedule e-blasts.
- Reach out to members to gather content, case studies, testimonials, and updates to feature across newsletters, campaigns, and advocacy work.
- Support the coordination of member surveys, feedback initiatives, and engagement campaigns.
- Respond to membership enquiries via email, in a timely manner.
- Assist with member onboarding and relationship management.
Prospect Research & Recruitment Support
- Research prospective members, and opportunities to support membership growth.
- Assist in the development of recruitment materials and outreach campaigns.
Events & Campaign Support
- Assist with organising member events, webinars, and briefings.
- Support event administration including registrations and attendee communications.
- Assist with our Young Systems Leaders awards programme – communications for the award and supporting online workshops.
Other Administrative Support
- Maintain internal filing systems and documentation related to membership activities.
- Support cross-departmental projects where membership data or insight is required.
- Contribute to improving membership processes and identifying opportunities for efficiency.
- Provide general administrative assistance to the Senior Membership Manager and wider team.
General
- To respect the personal choice and lifestyles of colleagues those with whom we come into contact, ensuring that equal opportunity principles are always applied.
- To be an ambassador for IAPB and demonstrate IAPB organisational behaviours – Ambitious, Collaborative, Inclusive and Strategic.
Skills & experience
- Strong administrative experience, ideally within a membership body, charity, association, or customer-focused environment.
- Proficient in the use CRM systems and confident handling data.
- Excellent written and verbal communication skills.
- Strong attention to detail and highly organised.
- Ability to handle multiple tasks and meet deadlines.
- Experience using email marketing tools.
- The ability to operate autonomously.
- Excellent interpersonal skills, including the confidence and ability to deal with senior stakeholders.
- A collaborative approach.
- Commitment to the values and behaviours of IAPB.
Other Information
- Benefits include 30 days annual leave (plus statutory bank holidays)
- Pension scheme – 10% Employer contribution, no minimum employee contribution
- Group life assurance
- Hybrid working - this role will require 1 day a week (Tuesday) in our London office, the rest of the time will be home based.
- Flexible working
- Employee Assistance Provider
- Various family friendly policies
- We are only accepting applicants with a right to work in the UK; we are unable to sponsor people requiring a work visa.
About us
The International Agency for the Prevention of Blindness (IAPB) is the overarching alliance for the global eye health sector dedicated to eliminating the global vision crisis. A global network spread across 100+ countries, of the most brilliant and committed non-profits, philanthropists, public and private organisations.
There are 1.1 billion people living with sight loss because they don't have access to eye care services. We are making the case loudly and repeatedly that access to eye health services are vital to everything, for everyone.
IAPB, on behalf of its network, holds trusted relationships with the United Nations and the World Health Organization. No one else is operating under this same model with the same reach. We are a growing and successful international organisation registered as a charity in the UK with a dedicated staff team located around the world.
We are seeking someone to be a part of our journey and help us achieve our goals. We are a small charity with a supportive can-do attitude. We are informal but professional and work flexibly. This role offers a real opportunity for someone to contribute our development and progress towards our goals.
To apply:
Please apply via CharityJob. Closing date 18th January 2026.
Due to the volume of applications received, we are unable to respond to everyone. If you have not heard from us within 28 days of the closing date, please assume your application has been unsuccessful.
Registered Charity
21 - 50
IAPB is the premier eye health body which brings together a unique network of members and membership bodies from across the world.
The client requests no contact from agencies or media sales.
Thank you!
Harris Hill is delighted to partner exclusively with Toynbee Hall to recruit their new Director of Finance & Operations. (Hybrid)
Toynbee Hall has been based in the East End of London since 1884. Throughout our history we have worked alongside communities experiencing poverty, inequality and injustice, offering practical support while also influencing wider social change. Today, we continue this mission through a combination of frontline advice services, community-led programmes, research rooted in lived experience, and policy influencing.
- Location: Aldgate East, London.
- Contract: Permanent, Full Time. Flexible working is available.
- Hybrid working: A minimum of 2 days a week is required in the office.
- Salary: £85.000pa
Equity, Diversity and Inclusion at Toynbee Hall
Equity, diversity and inclusion are central to Toynbee Hall’s mission and to how we operate as an organisation. We believe we cannot achieve our vision of a fairer future without addressing structural inequality, discrimination and racism.
We welcome applications from people of all backgrounds and particularly encourage candidates from groups under-represented in leadership and across the charity sector. We are committed to fair and inclusive recruitment and to providing reasonable adjustments where needed.
About the Role
The Director of Finance and Operations is a senior leadership role responsible for ensuring that Toynbee Hall has the financial resilience, operational systems and governance structures it needs to deliver its purpose.
Reporting to the Chief Executive, the postholder will lead our finance function, IT and information governance, facilities and estates management, procurement, contracts, commercial lettings, and health and safety. This is both a strategic and a hands-on role: as well as setting direction and advising colleagues, the Director will oversee day-to-day operations to ensure that the organisation is well-run, compliant and efficient.
Key aspects of the role include:
- Leading financial strategy, planning and reporting
- Ensuring strong internal controls and effective financial systems
- Managing IT contracts, cyber security and information governance
- Leading a small, experienced team and supporting colleagues across the organisation with clear, timely information
- Lead the operation of Information Technology Services, procurement, facilities, estates management and Health and Safety.
- Ensure regulatory and contractual compliance including on H&S and Complaints.
- Support the CEO, SMT, Board, Finance and Fundraising Committee, Audit and Risk Committee so they can make informed decisions regarding our risks, financial strategy and the management of our assets
This is a pivotal role at the heart of the organisation’s financial and operational health, playing a major part in shaping our long-term sustainability.
What You Will Bring:
- Senior financial leadership experience, ideally in the charity or wider not-for-profit sector
- Strong technical knowledge of charity accounting, financial planning, compliance and governance
- Experience overseeing corporate services such as estates, IT, facilities or procurement
- The confidence to work closely with trustees, senior colleagues and external partners
- The ability to balance strategic thinking with practical, operational delivery
- A collaborative leadership style grounded in our organisational values
Please contact Simon Bascombe at Harris Hill for more information on the role and how to submit your application.
Closing date for full applications: 12pm, Thursday 22nd January 2026
As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Deputy Service Manager
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Deputy Service Manager
Location: Bermondsey, near Surrey Quays station. This location has step free and lift access.
Salary: £33,200
Shift Pattern: 37.5 hours per week Monday to Friday working between 08:00 - 16:00, 09:00 - 17:00 and 14:00 - 22:00. You may be required to work flexibly around these hours due to service and resident requirements, including evening work and taking part in the out of hours on call rota for managers.
About the Role
We're seeking a Deputy Service Manager to join our new service which is opening based in Bermondsey, an Independent Approved Premises (IAP) commissioned by Criminal Justice Services (CJS). The service works with residents who have recently been released from prison and helps them to reintegrate into the community, and restart their journey to independence. The team identify resident needs alongside any licensing restrictions, and will create tailored, person centred support plans including housing support, activities, and personal journey outcomes to help them to reintegrate. The team work in a multi disciplinary approach, working alongside probation services, job centres, mental health teams, and other community partners, with a focus on risk management and public protection.
As a Deputy Service Manager, you will lead the team by providing line management and leadership support to enable and empower the team to deliver high quality support to our residents. You will support the Service Manager in driving service outcomes in line with our contractual requirements, ensuring quality, consistency, within a trauma informed setting.
Key Responsibilities Include:
- Line management and leadership, offering guidance and support throughout the employee lifecycle.
- Support the Service Manager in leading the day to day operational delivery of the service.
- Risk Management ownership, ensuring processes and policies are followed.
- Property and housing management, ensuring accommodation standards, timely maintenance and reporting.
- Striving to ensure excellence and quality in our service delivery.
About You
We're seeking someone with a genuine passion for making a difference and helping to create safer communities for everyone. You will be a keen leader, with the ability to motivate and empower a team to drive excellence as individuals and as a team. You will be knowledgeable of the Criminal Justice System and able to provide advice and guidance to the team to deliver outcomes within a residential setting. We're looking for someone who can build rapport, trust, and a psychologically informed environment for residents, staff, and relevant stakeholders.
- Ability to provide high quality support and line management to staff.
- Ability to motivate and empower a team to achieve KPI's
- Ability to support the Service Manager and help manage staff with daily tasks, caseloads and overall day to day running of the service.
- Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
- Ability to promote the service externally to enhance reputation in the area and with partner organisations
- Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency
- IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
We are interviewing on an ongoing basis so this job role may close early. We advise applying as soon as possible for your application to be taken into consideration at the early stages. As a note, Interviews are scheduled for second week of January 2026.
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us directly.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Registered Charity
101 - 500
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Thank you!
About Us
The Woodfield Project is a vibrant, community-focused charity responsible for The Woodfield Pavilion - a beautifully refurbished sports pavilion located near the north-eastern corner of Tooting Bec Common. Today, the Pavilion serves as a lively community hub, offering events and activities that: support social wellbeing; bring the local community together; and encourage appreciation and care for the surrounding natural environment.
Purpose and scope of role
We are looking to recruit an enthusiastic and energetic Pavilion Manager with the skills and experience to help drive forward our mission of ensuring that the Pavilion serves as a vital resource for local communities and groups and to actively encourage participation from members and volunteers who share our passion for making a difference. The Trustee Board provides governance and strategic leadership for the charity. The Pavilion Manager will oversee the day-to-day running of the building and plan and deliver an engaging programme of community events and activities, as well as seeking to develop new activities. The role includes operational management, future planning and ensuring a sustainable income and membership base.
Deadline for applications: 14 January 2025.
For fulll details of the role and how to apply, see the attached job application pack.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Cord is an international charity working to make peace a reality where people don’t have the freedom to exercise their rights. We work to build the relationship between those in power and local communities.
We believe that people flourish when all parts of society work together. Peaceful relationships make that possible. The simple act of talking begins a journey of growth which transforms mistrust, includes the excluded and turns adversaries into allies.
Cord operates in eight countries and implements programmes in the following areas:
- Empowering Women & Girls
- Accessing Fundamental Freedoms
- Climate & the Environment
- Economic Empowerment
- Supporting Stronger Societies
We are a small, committed team who love working together to make a huge impact. If you like the sound of us, then take a look at the recruitment pack and come and join our team!
About the Role
Are you someone who is passionate about seeing positive change in our world? Can you analyse data efficiently, present information clearly, and work collaboratively?
We are looking for someone to join our Programme Operations Unit, which exists to provide support to country programme teams Finance, Programme Quality, OMEAL (Organisational, Monitoring, Evaluation, Accountability & Learning), Operations (which includes human resources facilities including digital working).
The Programme Operations Officer role reports to the Programme Quality Lead (PQL) who has overall responsibility for quality oversight of programme compliance including reporting and project implementation across Cord’s country programmes and provides support in developing overall capacity for implementing programmes. The PQL also leads on Cord’s OMEAL system linked to learning and knowledge, ensuring that impact is monitored and learning is disseminated.
The Programme Operations Officer will support the Programme Quality Lead to deliver programme quality and OMEAL oversight and support to country teams and partners. Additionally, the role will support the wider Programme Operations Unit to ensure country programmes teams have the facilities and operational systems needed to deliver their work effectively. This role work closely with country teams to ensure they have the support required and will involve travel to programme locations.
The four focus areas of the role are: programme compliance, country programme support, OMEAL, and global operational support.
This role would suit someone with M&E and project cycle experience gained within a peacebuilding or development iNGO. You will have qualitative and quantitative skills, be able to analyse data efficiently, present information clearly, and work collaboratively demonstrating understanding the needs of a range of stakeholders.
If you like what you read and are passionate about real and lasting change, come and join us and be part of the Cord story.
Application Instructions
To apply please send you CV and a covering letter that explains your interest in Cord and the role, and details how you fulfil the requirements of the role.
This is a UK based remote role and applicants must have the right to work in the UK and the ability to travel to Coventry for team meetings.
To apply please send your CV and covering letter explaining your interest in the role and how you fulfil the job description.
The client requests no contact from agencies or media sales.
Thank you!
Location: MSSC NSC, 200B Lambeth Road, London, SE1 7JY (Hybrid Working)
Contract: Full time, permanent
Salary: £40,000 to £42,000 gross per annum, depending on experience
Closing Date: 8 February 2026
Assessment Day: 16 February 2026
Are you looking for a new opportunity supporting volunteers to give their best?
The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.
About the role
We are currently looking for a Volunteer Support Manager to join our innovative Young People, Volunteer and Business Support Directorate. You will manage the Volunteer Support Team and develop and maintain efficient volunteering systems used by our volunteers. This is a key role focussed on supporting the charity’s volunteering strategy and championing best practice in volunteering.
This is an exciting time to join the Sea Cadets with the opportunity to make a real difference to the way volunteers are supported and recognised. The Volunteer Support Manager will be responsible for the effective and efficient administration of the volunteer processes via Microsoft Forms and Power Automate, as well as reviewing existing and implementing new systems to make them as effective and as volunteer friendly as possible.
Responsibilities
- To maintain, review and update volunteering systems, processes and approaches ensuring that they are efficient, up-to-date and as volunteer friendly as possible
- To line manage and support the Volunteer Support Team based at the MSSC Support Centre to ensure the delivery of effective and timely support to the volunteers
- To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices to deliver effective and consistent support to the volunteers
- To work with the Head of Volunteering to review MSSC volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary
- To work with Volunteer Support Officers to develop systems and processes for managing the volunteer support workload and monitoring delivery standards
- To develop guidance and associated resources for the support of volunteers
- To manage the Volunteer Support elements of the Training and Admin website ensuring that the information is relevant, accurate and up to date
Requirements
- Experience of managing and motivating a large team
- Experience of managing, reviewing and refining complex administrative processes
- Experience of running effective CRM systems including the use of Microsoft Forms and Power Automate or similar products
- Experience developing processes which are targeted at both internal and external audiences
- Experience of delivering a first-class service to clients or customers
- An understanding of the voluntary and community sector, ideally within the youth field
Desirable
- Experience of managing or supervising a team based remotely
- Experience of being a volunteer
- Experience of managing an onboarding process with the understanding of the importance of safer recruitment
- Experience of empowering a team to deliver a first class customer service
- Experience of leading projects manging change with various stakeholders
- Experience of working with volunteers and the knowledge of how to ensure they are supported
Benefits
- 25 days annual leave per annum, increasing with length of service
- Hybrid working for many roles
- Volunteering Leave
- Life assurance (4x salary)
- Private medical insurance
- Generous pension (employer contribution up to 10%)
- Cycle to work scheme
- Access to the Marine Society Digital Library
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.
The client requests no contact from agencies or media sales.
Thank you!
Harris Hill is delighted to be working with a dynamic, values-led arts and culture charity to recruit a Head of Venue Operations.
Permanent | 32 hours per week (4 days) | London (multi-site)
Salary: Circa £45,000, with flexibility for exceptional candidates
This organisation is known for transforming spaces into vibrant, community-focused cultural venues, supporting artists, experimental programming and inclusive night-time culture across London. The Head of Venue Operations will play a critical role in ensuring these venues operate safely, sustainably and to a consistently high standard.
The role
Reporting to the senior leadership team, the Head of Venue Operations will have strategic and hands-on responsibility for the organisation’s public-facing venues, including cafés, bars, event spaces and late-night cultural sites. Managing a team of Venue Managers, you will oversee day-to-day operations, compliance, staff leadership, financial performance and guest experience across multiple locations.
A key early priority will be leading the operational launch of a new venue, acting as interim Venue Manager during its establishment phase before transitioning to a permanent management structure.
This is a senior operational role requiring both strong systems thinking and an ability to lead from the front in busy, public environments.
Key responsibilities include:
- Leading and line-managing Venue Managers and operational teams across multiple sites
- Embedding consistent operational systems, policies and procedures
- Overseeing licensing, health & safety, safeguarding and late-night compliance
- Ensuring excellent customer experience and inclusive, welcoming venues
- Managing budgets, staffing costs, stock control and financial reporting
- Supporting live events, performances, nightlife and community programming
- Playing a central role in opening and launching new venues
- Championing staff wellbeing, development and inclusive working practices
About you
You will bring significant experience managing complex venues, bars, cultural spaces or late-night operations, with a strong understanding of licensing and compliance. You will be a confident people manager, comfortable leading multi-site or large teams, and able to balance commercial awareness with community and artistic values.
Experience within the arts, charity or community sectors is highly desirable, as is a genuine commitment to accessibility, inclusion and grassroots culture.
For more information, please send your CV to
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
CAAT is recruiting a Supporter Development Manager. Working closely with our Campaigns team and Operations Manager, you will be responsible for the recruitment, retention, and engagement of supporters, and fundraising from these individuals.
A skilled communicator and natural relationship builder, you will have experience of developing supporter journeys which integrate campaigning, fundraising and engagement; ensuring that supporter data is held responsibly and used appropriately; and maximising income through regular giving, appeals and digital channels.
This is a permanent, four-day per week post, with a flexible location (based in our London office, or working from home, or from a shared workspace) with a salary of £40,060 (£50,075 pro rata), with a London weighting of £5,775 if applicable, plus 8% into a pension that doesn't invest in the arms trade.
Please note that a Cost of Living Increase will be applied from 1 January 2026, but has not been agreed at the time of posting.
Reflecting the communities we serve
CAAT is working towards a more equitable society and we encourage all applicants to complete an equal opportunities monitoring form. CAAT values diversity and we welcome applications from under-represented groups, in particular People of Colour.
How to Apply
To find out more about the role please download an application pack. This includes:
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Job description
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Personal Specification
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Information about CAAT
Please complete your application using the Charity Job application process no later than 9am on Monday 12 January 2026.
For any enquiries or an alternative method of applying, please feel free to contact us.
Interviews will be held on Tuesday 27 and/or Thursday 29 January 2026. If you have not been invited to interview by 1pm on Friday 23 January, please assume that your application has been unsuccessful.
Further information
You may find pages on our website of interest. If you have any queries regarding this post or any of the information we have given please phone us. Our contact details can be found in the footer of the website.
Thank you for your interest.
To find out more about the role please download an application pack.
Please complete your application using the online Charity Job application process, and ensure this includes a CV and responses to the screening questions.
All applications must be received no later than 9am on Monday 12 January 2026 and will not be reviewed until after the closing date (so please wait until after this time to be contacted).
Non Charity Employer
6 - 10
We're working for a just, peaceful and sustainable world built on foundations of equity and solidarity.
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The client requests no contact from agencies or media sales.
Thank you!
Our mission is to foster community-led green space management through collaboration, advocacy, and education. We believe that green open spaces can be better sustained by empowering communities and our existing network numbers 150 plus members throughout Birmingham. As our Operations Director, you will direct and control the ongoing operations of Birmingham Open Spaces Forum (BOSF), to achieve the strategic and business performance objectives required by the Trustees.
The client requests no contact from agencies or media sales.
Thank you!
Purpose of this role
At NEON, we know that you can’t separate the external work of the organisation from the internal work. They are so interlinked and interdependent that they both have to be given priority and resources if we want to achieve high impact. We see them as inseparable.
So the purpose of this role is to support NEON achieving its mission by ensuring things are running smoothly:
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day-to-day through running some of our core systems and processes and being responsive to team needs
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in the long-term by helping to embed a progressive culture and working on operational projects
Key Responsibilities:
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Overseeing tech systems and hardware - website management, Mobilize, Nationbuilder, GDrive, Slack & other communication channels, laptops, mobiles, printers, and meeting tech & peripherals - and provide technical support to staff as well as collaborating with our external IT support providers;
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Overseeing day to day running of the office, managing office supplies including first aid and ensuring accessibility as well as supporting hybrid working needs;
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Supporting GDPR compliance - being the point of contact with our external advisor, supporting data champions in the hubs and managing GDPR changes;
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Working with the People & Ops Manager to run excellent people processes for the lifecycle of our staff from recruitment and induction to offboarding;
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Participate in Operations projects, for example IT review & optimisation, GDPR review or programme support review;
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Managing logistics for board & other meetings, team away days and retreats, other NEON events and other ad hoc team support, in particular for the EDs - booking meeting rooms, sorting out meeting tech or ordering food;
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Monitor organisational accounts including generic email accounts and NEON networks;
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Running delivery of an ops programme with the whole ops team - currently this is ops peer support network but with ambitions to expand to a formal programme;
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Play an active part in the whole NEON team, contributing to organisation-wide plans.
Who you are:
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You care about organisational culture and people and have some experience in this role that you want to build on. You are committed to improving conditions & processes for the benefit of your colleagues and the wider movement.
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You have experience dealing with people in different capacities, both internally and externally, on a day to day basis, and build strong working relationships.
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You have the skills and drive to do day-to-day people & ops tasks listed above and want to do them as a regular part of your job. You see this as important work in itself, not just a stepping stone to other parts of NEON (though you are also keen to learn about all aspects of NEON’s work) This includes doing logistics (venue bookings, booking travel for 40+ people, organising catering etc), and “facilities” work like keeping our office running well and ensuring our team have the equipment they need to work well.
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You are experienced with using a range of IT and tech and are happy to learn new apps and new bits of hardware, so that you can get all of your IT tasks done well, and teach the team how to use things whether that’s updating our website, helping the team to use Slack as well as possible, or finding a new solution for hybrid working
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Able to flex between longer term projects, regular cycle work and responsive requests - you are great at being self-motivated in order to push longer projects forward over weeks or months, as well as getting daily or weekly operational tasks done. But you can also shift your workload to turn things around on a day when it’s important.
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You are proactive, well-organised and feel empowered to solve problems yourself when they come up (sometimes described as an “ownership mindset”), as well as balancing this with asking for help when you need it
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Excellence is important to you and it shows in your work. Whatever you do, you do it to a high standard. To you, it doesn’t matter whether that’s making sure our office plants are all watered, or coordinating all of the logistics for one of our flagship programmes, it will be done excellently and to deadline
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A great communicator and you know that good communication is really important to the type of work you do - you’ll be happy to use our internal comms systems (Slack, Google Suite, Asana) to keep everyone in the loop on your work, and you’ll do the same for participants on our programmes via email and phone
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You’re willing to continuously learn and grow - you have growing levels of self-awareness and emotional intelligence, including around your own power and identity and how that means you relate to others. As a result, you’ll give and receive feedback from others well (or be willing to learn and change) and learn to give feedback well too)
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Committed to NEON’s purpose of building the power strength of movements for social, economic and environmental justice, and to learning how to align your actions with the values of NEON: solidarity; generosity and respect and our commitment to anti-oppression
Please visit our website for more details & how to apply
The client requests no contact from agencies or media sales.
Thank you!
Customer Operations Coordinator
£27,007 per year (London Living Wage)
Permanent, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
We’re seeking a Customer Operations Coordinator to join our team!
What the job involves
You’ll be joining the Gift Aid, Compliance and Fulfilment Team within Customer Engagement and Experience. Your main focus will be making sure our supporters feel valued and appreciated for their contributions, helping to build lasting relationships so they want to support us again. You’ll also play an important part in a new project to refresh how Prostate Cancer UK thanks its supporters.
Working closely with colleagues in Ecommerce, Fulfilment, and Compliance, you’ll help with admin tasks and manage incoming queries, with an initial focus on Trading. You’ll keep our CRM, Raiser’s Edge NXT, accurate and up to date through daily data input, following our policies, and other regulatory requirements. You’ll develop a good understanding of our activity calendar and how it affects our customers, build positive relationships with them, and act as their advocate internally and with our fulfilment house when needed.
We’re a busy, fast-growing department so we’re looking for someone who’s keen to learn with us and comfortable adapting to a rapidly changing environment.
What we want from you
We’re looking for a customer operations coordinator who’s an excellent communicator, with genuine enthusiasm for building loyalty and delivering high quality customer experiences. You’ll be comfortable engaging with internal and external stakeholders at all levels and able to build positive, professional relationships with ease. You’ll bring strong organisational skills to support complex and overlapping activity, using your own initiative when needed.
You’ll be able to manage multiple competing priorities and deliver to deadlines in a fast-paced environment. You’ll have experience of using a database to maintain and update accurate customer records, and you’ll feel confident handling a wide range of customer queries, knowing how to prioritise them and when to collate and feed insights back internally. You’ll be used to working collaboratively across several busy teams with a clear customer-first focus, and you’ll have a proven ability to handle sensitive and confidential information with discretion. You’ll also have experience of working in a customer-focused environment.
If this sounds like you, we can’t wait to hear from you!
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
How and where we work
We are all expected to be in the office (SE1 2QN) 4 days a month (pro-rata for part time colleagues) to work with and alongside colleagues in our immediate team and beyond to build connections and strong working relationships. We value that face-to-face time for relationships, projects and decisions.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.
The closing date is Sunday 11th January 2026. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 19th January 2026.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
Thank you!
Operations & Finance Manager
Contract: 12 Month (view to extend)
Function/Team: Development
Location: London, UK
Hours: Part-time (3-4 days/week)
Reporting to: Director of Development
Salary: £33,410 - £36,678 (pro rata)
STOP THE TRAFFIK prevents vulnerable communities from being recruited, trafficked, and exploited. Our targeted prevention efforts disrupt the criminal business of human trafficking, making it too high-risk and low-profit to be viable.
This role will sit within the Development Team to support the smooth and efficient operation of the charity. This role will assist in managing financial processes and lead on key people operations to maintain a transparent, inclusive, and positive working environment.
This position is ideal for someone seeking part-time work who holds previous experience working in a finance team, but is seeking a more diverse role that also includes opportunity to enhance operating systems, policies, and practices of the organisation for smooth running.
Finance Operations
· Oversee the Operations Officer to reconcile transactions, issue invoices, process payments, and file quarterly Gift Aid claims ensuring accuracy.
· Prepare regular budgets, cash flows, and clear financial reporting for the Senior Leadership Team to support data-driven decision-making.
· Manage STOP THE TRAFFIK’s bank accounts, ensuring the safe handling and ethical investment of reserves.
· Produce quarterly financial papers for the Board of Trustees and lead on the annual audit process, preparing all necessary documentation for external auditors.
· Liaise with the Oasis Finance Department who support STOP THE TRAFFIK to ensure smooth coordination of accounting processes and compliance with organisational standards.
People Operations
· Review organisational policies annually, ensuring they reflect current legislation and best practice, with support from the Operations Officer.
· Serve as the organisation’s Data Protection Officer (with access to pro-bono legal and data protection advisors).
· Oversee recruitment processes, supporting hiring managers to ensure equitable, transparent, and inclusive hiring practices.
· Coordinate quarterly team surveys, analyse feedback, and make recommendations to strengthen workplace culture and wellbeing.
· Maintain our network of pro-bono legal advisors and support staff in accessing timely advice on contracts or compliance matters.
· Manage the internal legal sign-off process and maintain clear records and documentation.
Note, this role will be supported by our parent company’s financial team who will continue to manage payroll, HR records, and sign-off all accounts.
Benefits:
· A friendly, supportive team environment.
· Access to a healthcare cash benefit scheme (including partner/children coverage).
· Corporate eye-care scheme.
· Life insurance.
· Non-contributory Group Personal Pension Scheme (7% employer contribution).
· 27 days annual leave plus 8 bank holidays (increasing to 33 days with service).
· Cycle to Work Scheme.
· Season Ticket Loan.
· Option to switch 2 bank holidays to suit personal needs.
· Flexible working policy reflecting staff needs.
· In-house and external training opportunities.
Further details about STOP THE TRAFFIK can be found on website.
If you have the relevant experience, are highly resourceful, adaptable, pro-active, and a critical thinker able to work in a fast-paced environment, please send a CV and brief cover letter (both as pdf format) that evidences your ability to be successful in this role. Applications accepted on a rolling basis. Only applications sent via email will be considered to ensure an equitable review process.
We cannot sponsor applicants for this role.
Registered Charity No. 1127321
The client requests no contact from agencies or media sales.
Thank you!
Coeliac UK is looking for an experienced and people-focused Membership Experience Manager to lead the delivery of outstanding services to our members.
Job Title: Membership Experience Manager
Contract Type: Permanent, Full Time
Location: Head Office, High Wycombe (Hybrid working available)
Salary: £41,291 per annum
Salary Band: Services (SE3)
Line Management: 3 FTEs
Benefits: 36 days holiday (including bank holidays), enhanced parental leave, flexible working, private counselling service, professional development opportunities
Closing Date: 19th January 2026 (early applications may be reviewed as received)
This is a key leadership role within the Membership, Services and Volunteering Directorate, responsible for ensuring our membership scheme delivers real value, strong engagement and excellent experiences at every stage of the member journey. Working closely with colleagues across the charity, you will help drive member acquisition, retention and satisfaction while fostering a positive and collaborative team culture.
Key Responsibilities:
- Lead and manage the Membership Team to deliver excellent member services and positive end-to-end member experiences.
- Oversee the full membership journey, from enquiries and joining through onboarding, renewal and reactivation.
- Support the development and delivery of membership acquisition and retention strategies, ensuring value for members and sustainable income for the charity.
- Ensure accurate, high-quality information is provided to members across all channels, including the Helpline.
- Work collaboratively across the charity to maximise engagement with membership, fundraising, volunteering and advocacy initiatives.
- Track and analyse membership data and KPIs to identify insights, improvements and future opportunities.
About You:
We’re looking for a confident and supportive leader with a strong background in membership or service delivery. You will bring:
- Proven experience delivering excellent service within a membership-based environment.
- Strong people management skills, with the ability to motivate, develop and support a team.
- Excellent written and verbal communication skills.
- Strong analytical and numeracy skills, with experience interpreting complex data.
- The ability to manage multiple projects on your own initiative while working collaboratively across teams.
About Coeliac UK:
Coeliac UK is the charity for people who need to live without gluten. For over 50 years, we’ve been supporting those with coeliac disease and related conditions by providing trusted advice, funding vital research, and campaigning for better access to safe gluten free food. Our work ensures that no one’s life is limited by gluten.
Closing date: 19th January 2026
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Candidates may also be searching for similar roles such as: Membership Manager, Supporter Experience Manager, Customer Experience Manager, Member Services Manager, or Engagement Manager.
Coeliac UK is an equal opportunities employer and we are determined to ensure that no applicant, employee or volunteer receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
No agencies please.
Thank you!
Our client is looking for an experienced Director of Operations to lead and oversee the organisations national operations, ensuring the highest quality of service delivery and full compliance with all contracts. This role is to support the front-line teams, push for continuous improvement and drive the organisation to grow. The Director of Operations will provide strategic leadership and share clear directions across the organisation to achieve their goals. As a member of the executive team, you will support set organizational strategy, lead operational improvement and credible operational leadership to the CEO, Board of Trustees and external stakeholders.
You will be leading the operational performance of their services nationwide, to ensure the standard is consistent with their expectations, effective performance management and successful contract delivery which aligns with their financial targets. Provide national leadership of all services with a solid performance against KPI’s as well as ensure adherence to organizational governance frameworks, supporting their development and improvement. Your goal must be to embed a culture of reflective practice, continuous improvement and ongoing professional development. Lead to the resolution of complex complaints and act as a senior representative for our client at strategic meetings with partners, commissioners and donors. It is vital that you build strong relationships with staff, volunteers, service users and key stakeholders.
You must have significant leadership skills within a multi-site service organisation, proven ability to deliver high-quality services that align with organizational values and demonstrate experience managing operational budgets. It is advantageous if you pose strong experience overseeing national service standards, contract delivery and regulatory compliance. We are looking for a candidate who is driven by values, integrity and resilience. A leader who develops a culture of mutual respect and teamwork, maintains calm and focuses on solutions under great pressure.
Diversity:
Our client is committed to equality of opportunity and celebrating diversity and they take great care to ensure that their actions as an employer reflect their ethos.
They particularly encourage applications from protected characteristic(s), who are currently under-represented within the organisation. They are committed to human rights and creating equitable fair environments they welcome people from all backgrounds regardless of race, gender, gender identity, religion, sexual orientation, responsibilities for dependents, age or physical/mental disability.
Our client is a member of the Disability Confident Scheme, a signatory of the Mindful Employer Charter and they currently hold the Investors in People (IiP) Silver Award. They are also an accredited Living Wage Employer.
Safeguarding:
Safeguarding is a term used in the United Kingdom and Ireland to describe measures to protect the health, well-being and human rights of individuals, which allow people – especially children, young people and vulnerable adults – to live free from abuse, harm and neglect.
Our client believes everyone regardless of sex, age, gender identity, disability, sexual orientation, ethnic origin, religion or other diversities has a right to be protected from all forms of harm and abuse, including harassment, bullying, and exploitation.
They are committed to providing a healthy and safe working environment for our staff and volunteers and committed to safeguarding anyone we engage with through their work and the services they provide
To achieve this, they have a robust safeguarding children’s and adults policy, procedures and guidance in place, designed to help protect everyone who comes into contact with our client and to provide staff and volunteers with the knowledge to support people when being subjected to any form of abuse.
To ensure staff and volunteers uphold the highest standards in safeguarding practice, our client complies with the statutory legislative requirements and guidance that seeks to protect children, young people and vulnerable adults. In order to meet this responsibility, they follow a rigorous selection process to discourage and screen out unsuitable applicants throughout their recruitment process.
