Operation manager jobs in London
Are you an experienced Project Manager with proven experience in property or estates project management? Have you successfully delivered large-scale installations or fit-out projects?
We’re excited to be recruiting a Property Project Manager to help lead one of the most impactful installation programmes in our Retail division. This fixed‑term role will take a central position in delivering the rollout of vital medical equipment (defibs) across our 670+ BHF retail locations, a project that will directly strengthen the safety and resilience of our shops, customers, volunteers and colleagues.
You’ll combine hands‑on project delivery with strategic oversight, working closely with teams across Retail, Estates and Property, as well as our external partners. Your leadership will ensure installations are delivered smoothly on time and within budget, while keeping disruption to retail operations to a minimum.
This is a fantastic opportunity to contribute to a high‑profile programme that supports our mission and makes a meaningful difference across our estate.
You’ll deliver a full range of Project Manager services including:
- Managing end-to-end delivery of installations projects, from planning to completion.
- Developing and controlling project budgets, ensuring cost-effective delivery.
- Collaborating with internal teams (Retail, Estates, Facilities, Finance) and external contractors, consultants, and suppliers.
- Ensuring all works comply with health and safety legislation, building regulations, and BHF policies.
- Identifying and mitigating project risks, resolving issues promptly.
- Providing regular progress reports to senior leadership, including KPIs and strategic alignment.
- Overseeing project documentation and ensuring compliance with all regulatory requirements.
About you
We are looking for someone with proven experience in property or estates project management, ideally in a multi-site environment, such as retail. You'll have a demonstrable track record of delivering large-scale installation, fit-out or similar programmes, from planning to completion.
To be successful in this role, you'll have:
- Excellent organisational, communication, and negotiation skills.
- A qualification or relevant experience in Project Management, Construction, Surveying or related field, with membership of a relevant professional body (e.g. RICS) being desirable.
- Strong stakeholder management and relationship-building abilities.
- Proficiency in project management tools and software (e.g. MS Project, Asana).
- Ability to manage multiple projects simultaneously in a fast-paced environment.
- Strong understanding of building regulations, lease management, and health & safety compliance.
- Experience delivering large-scale installations or fit-out projects.
- Experience managing budgets and working with multiple stakeholders.
Working arrangements
Please note this is a 10 month fixed-term contract. This role will be home based and there will be some travel to our sites and office locations for meetings as needed.
Belonging at BHF
We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together.
To hear from our people, check out Belonging at BHF.
Interview process
There will be a two stage interview process, via MS Teams shortly after the closing date.
Our vision is a world free from the fear of heart and circulatory diseases.
An exciting opportunity has arisen for a House Unit Manager, Residential to join our Nursing and Quality Team. This role will require the successful candidate to be accountable, alongside a team of Clinical Leads and Deputy House Managers, for leading and managing a team of nursing and care staff to ensure the delivery of high-quality care to children and young people.
You will be the lead professional responsible for coordinating the overall care and management of the children across a minimum of three Residential Houses and be the key contact for the family and multidisciplinary team.
You will provide clinical and operational leadership across all the Residential Houses providing highly specialised advice to nursing teams and wider professional colleagues as well as be involved in the strategic development of the residential services.
Staff benefits include London weighting, shuttle bus, and more… Read more below
Role Requirements
· In collaboration with the Placement Managers, you will ensure care is appropriately planned and resourced, and you will ensure care is delivered in a safe manner at all times.
· You will be responsible for ensuring that the care in the Houses enables the children to access rehabilitation sessions, clinics, education and leisure activities as scheduled in their timetable.
· You will work as part of a leadership team comprising of a House Unit Manager, 4 x Deputy House Managers / Deputy Clinical Leads and 4 x Clinical Leads.
With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.
Interview Date: Wednesday 8th April 2026
Terms and Conditions
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
Strictly no agencies, please.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
Events, Community & Digital Fundraising Manager
Salary: £40,000 – £45,000 per annum, plus benefits
Location: London N1
Full time: 37.5 hours a week
We’re a hybrid working employer, meaning you’re required to come into the office at least 2 days per week currently Tuesday, and Wednesday or Thursday.
Closing date: 23rd March 2026
First Interviews: 31st March and 1st April
Second interviews: w/c 13th April
At World Cancer Research Fund (WCRF), we’re passionate about saving lives through research, education and prevention. Around 40% of cancers could be prevented – and with your help, we can reach more people, inspire healthier choices and fund life‑changing research.
We’re now looking for an Events, Community & Digital Fundraising Manager to join our friendly and ambitious Fundraising Development team. If you love bringing people together, creating brilliant supporter experiences and using digital innovation to drive impact, this could be the role for you.
This is an exciting opportunity to lead and grow WCRF’s events, community and digital fundraising programmes at a time of real momentum.
You’ll play a pivotal role in shaping our fundraising future. You will build on the success of our running and challenge events, looking for new and innovative opportunities in the UK and internationally.
You will expand our community fundraising activity, supporting fundraisers with outstanding stewardship and supporter journeys.
You will also drive our digital fundraising strategy, developing engaging digital and virtual fundraising campaigns, using insight and data to optimise performance, test new ideas and maximise return on investment.
Alongside this, you’ll manage budgets, forecasting and reporting, ensuring ambitious income targets are met and also lead and support our Events & Community Fundraiser, helping them thrive and develop.
Working closely with colleagues across Fundraising, Health Information and Communications & Engagement (especially our Digital team), you’ll deliver integrated, engaging, data‑led campaigns aligned with WCRF’s mission that inspire supporters, grow income and deepen long‑term relationships.
You’ll be a creative, organised and collaborative fundraiser with experience across at least two of the following areas: events, community fundraising and digital fundraising.
You’re confident leading projects from idea to delivery, enjoy working with data and insight, and are excited by testing new approaches.
Most importantly, you care deeply about supporter experience and are motivated by making a real difference.
An interest in healthy living and cancer prevention is not essential but would be advantageous.
Application Details:
If you are interested in this role and feel you possess the necessary requirements, please submit a current CV and covering letter (maximum 2 pages) You must have current right to work in the UK.
Please note: Your cover letter should highlight how your skills and experience will benefit World Cancer Research Fund and equip you for the role.
Due to the high volume of applications we receive, we are only able to provide feedback to shortlisted candidates. If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion.
WCRF is a UK cancer prevention charity. We look at how diet, weight and physical activity affect the risk of developing and surviving cancer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the role:
The HR, People and Culture Manager is a recently created role at Back Up in response to our continuous growth and services expansion.
People are central to Back Up’s work. The ideal candidate will be able to both take a lead in defining our future approach to our human resources and fostering a positive workplace culture whilst also providing hands on delivery, and ensuring compliance with UK employment laws. They will help us ensure we have the right people, in the right place at the right time and will support our team members to realise their full potential.
They will oversee the operational management of HR activities, providing tools which empower our organisations leaders and ensure best practice is followed throughout the Charity, while enhancing the overall employee experience.
The role requires strong operational HR knowledge, with a clear understanding of end-to-end HR processes and risk management, ensuring robust foundations are in place as the function continues to develop strategically.
RESPONSIBILITIES:
Recruitment and Staffing:
· Oversee best practice in inclusive recruitment, including impactful and engaging job
postings, screening, interviewing, reasonable adjustments and onboarding of new staff and
Trustees.
· Partner with hiring managers to understand staffing needs and develop effective
recruitment strategies in order to recruit high performing staff which share Back Up’s values.
· Ensure our role descriptions are consistent and in line with the charities current and future
requirements.
· Manage the onboarding for new team members ensuring it is smooth and consistent.
· Ensure team members have the best possible start at Back Up including orientation and
feeling of belonging at the Charity.
· Oversee delivery of exit interviews and analyse feedback to improve retention strategies.
· Prepare contracts and ensure all required paperwork and legal checks are completed accurately and efficiently.
· Deliver comprehensive HR inductions for new staff, ensuring access to policies,
procedures, and essential information from day one.
Employee Relations and Culture:
· Foster a positive and inclusive workplace environment where employees feel valued and
engaged.
· Act as a first point of contact for employee concerns and conflicts, facilitating resolution
and providing support.
· Work with the charity staff Wellbeing Group and Diversity and Inclusion Group to promote
employee well-being initiatives, activities which support an inclusive workplace and
engagement activities to enhance morale.
· Working with the SMT develop a programme of internal communications relating to people management, organisational culture and behaviours
Payroll and Benefits:
· Manage monthly payroll, pension contributions, and employee benefits administration, ensuring records are accurate and staff inquiries are addressed promptly.
· Prepare letters and update the HR system to reflect any changes in employee contracts.
Learning and Development:
· Support the SMT to identify training needs and implement professional development programmes for staff and trustees which are tailored to individual and Charity goals.
· Work closely with the People Development volunteer supporting team member coaching, awareness and self-development.
· Review and coordinate the induction programme and ongoing training for existing staff to ensure continuous learning and development.
· Lead on our e-learning programme, ensuring training not only meets regulatory requirements but inspires and helps team members grow and develop. Ongoing management of the platform.
Performance Management:
· Oversee performance appraisal process in line with Charity’s values and behaviours.
· Provide support and guidance to managers on performance-related issues.
· Line Management of HR administrator providing clear direction, development support and quality assurance across HR administration
Best Practice, Policy Development and Compliance:
· Review and update our staff handbook and HR policies and procedures using Back Up’s tone of voice and ensuring compliance with UK employment law and best practice.
· Ensure all staff are aware of and understand HR policies and procedures through effective communication and training.
· Conduct salary and benefits benchmarks and identify other initiatives which can enhance our employee value proposition and to ensure that the Charity remain competitive and a place where people want to work.
· Stay informed about changes in employment legislation and recommend necessary adjustments to policies.
· Support us to be leaders in inclusive workplace practices delivery of the Disability Confident scheme.
OTHER DUTIES AND RESPONSIBILITIES:
· Collaborate with the SMT to align People and Culture operational practice with Charity goals.
· Oversee annual staff survey.
· Manage HR-related budgets, including training and development costs.
· Provide ad-hoc reports and analysis on HR metrics to inform decision-making.
· Support the ethical and responsible use of AI and other technologies across the charity to support our ability to deliver for people with spinal cord injury.
Please Note: We currently review application only through Charity Jobs ATS. Please apply through Charity jobs as we will not be accepting offline applications.
Please Note: We currently review application only through Charity Jobs ATS. Please apply through Charity jobs as we will not be accepting offline applications.
At Back Up, our vision is a world where everyone affected by spinal cord injury can reach their full potential.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Summary
The Outreach Manager is responsible for driving the expansion of the Schools Consent Project’s reach, engagement, and impact across London and the South East. Acting as the organisation’s lead “sales” and business development professional, you will contribute to and manage our strong pipeline of partner schools and organisations, convert leads into confirmed bookings, and maximise long-term engagement.
You will own the end-to-end outreach and partnership journey: from prospecting and lead generation, through relationship development and negotiation, to repeat engagement and retention.
Key Responsibilities
Business Development & Lead Generation
- Develop and execute a proactive outreach and growth strategy to increase workshop bookings.
- Develop and maintain relationships with existing schools; ensure SCP’s workshop content remains responsive and reactive to the emerging concerns of young people when it comes to sex, consent and the online world.
- Generate leads through cold outreach, referrals, events, and campaigns.
- Contribute to and maintain a pipeline of new schools and educational settings.
- Reinvigorate historic relationships with schools.
Account Management
- Convert enquiries and prospects into confirmed programme partners.
- Present the charity’s offer and impact to senior school leaders, safeguarding leads, and decision-makers.
- Manage key accounts and ensure high levels of partner satisfaction and retention.
- Promote additional workshops and programmes where appropriate (eg. teacher training; parent workshops).
- Track booking trends eg. seasonal vs. reactive bookings; develop a communication strategy around each ‘type’ of school, involving timely booking reminders.
Pipeline, Targets & Performance
- Manage outreach targets for bookings, partnerships, and regional coverage.
- Monitor conversion rates, pipeline value, and performance metrics.
- Produce regular forecasts and performance reports.
- Use data and insight to refine sales strategies and improve outcomes.
Marketing & Promotion
- Help develop compelling outreach materials and campaigns.
- Deliver presentations, webinars, and pitches to prospective educational partners.
- Represent the organisation at conferences, networks, and sector events.
- Help gather case studies, testimonials, and impact data to support outreach and fundraising.
Delivery Coordination
- Work closely with our Volunteer Manager and Operations Manager to match supply with demand.
- Ensure smooth handover from booking to delivery.
- Anticipate capacity constraints and manage partner expectations.
Team Leadership & Development
- Contribute to the development of outreach systems, processes, and tools.
- Share insights and learning across the organisation.
- Oversee team members currently managing school outreach.
Person Specification
Essential Criteria
- Proven experience in sales, business development, partnerships, or outreach roles.
- Experience working with schools, education providers, or youth services.
- Track record of meeting or exceeding targets.
- Excellent communication skills.
- Strong relationship management and account development experience.
- Highly organised, with strong CRM and data management skills.
- Ability to work autonomously and drive results.
Desirable Criteria
- Experience working in the charity, education, or public sectors.
- Knowledge of safeguarding and child protection frameworks.
- Understanding of social impact measurement.
Values and Approach
We are looking for someone who:
- Is committed to our mission and values.
- Demonstrates empathy, professionalism, and integrity.
- Works collaboratively and inclusively.
- Is proactive, adaptable, and solution-focused.
Safeguarding and Equality
The Schools Consent Project is committed to safeguarding and promoting the welfare of children and young people. All staff are expected to share this commitment.
We are an equal opportunities employer and welcome applications from candidates of all backgrounds.
Business and Human Rights Manager
Are you an experienced human rights & business professional able to engage and drive impact with businesses from a variety of sectors to drive continuous improvement on embedding responsible recruitment, fair work and tackling modern slavery?
Do you have technical subject matter expertise and experience sharing insights with a variety of audiences? And do you enjoy training and supporting businesses and developing new business opportunities?
Then this could be the position for you.
We are looking for an experienced Business and Human Rights Manager to join our committed team as a maternity cover, who will hit the ground running.
The role is diverse including developing and delivering training and services with a variety of businesses, with opportunities to generate new funding to drive impact and sustainability, to project manage a collaborative programme and to try out new ideas. You will work remotely, but in close cooperation with the Co-CEO, Head of Business Development, and rest of our committed team across the world.
Key tasks and responsibilities:
- You will deliver interactive training workshops and deliver premium quality services to businesses to support them to embed responsible recruitment and fair work and tackle modern slavery in their operations and supply chains.
- You will be responsible for ensuring high quality technical content across our organisation and sharing technical insights internally and externally.
- You will manage and grow Stronger Together’s business relations in a variety of sectors, both in the UK and globally to drive impact and generate funding.
- You will project manage client projects from start to finish and, dependent on candidate experience, manage our UK Construction and Property collaborative programme.
Who we are:
Stronger Together is an impact driven, not for profit organisation that provides businesses with practical training, resources, business services and collaborative programmes. We work across three continents and within multiple sectors with many organisations to achieve our wider vision of a world where all workers are recruited responsibly and have fair work, free from exploitation.
Who you are:
- An experienced professional with an in-depth understanding of and subject matter expertise on working with businesses on responsible recruitment, ethical labour practices and modern slavery, and significant experience in business engagement/developing and managing senior management corporate sponsor relations (min. 5 years’ experience)
- An excellent trainer, with experience of developing and delivering training to businesses
- The ideal candidate should have experience in a business development role, a track record in building and developing business relations, and strong experience of giving presentations, delivering pitches and closing deals
- Experienced in maintaining and developing corporate sponsor relations including writing client and grant proposals
- A strong project manager and great organiser, with the ability to set and meet demanding targets and deadlines, and to hold others accountable to those
- A professional who has worked with or within the construction, manufacturing, consumer goods, apparel, finance or care sector on responsible business behaviour
- An excellent communicator, both verbally and in writing, with experience of developing and building new successful working relationships with a range of stakeholders, as well as confidence in representing the organisation professionally at a variety of events
- A motivated and enthusiastic worker, able to work independently and with remote colleagues/stakeholders
- Someone with a good eye for detail, whilst retaining sight of the bigger picture.
- Knowledge of social compliance audit and certification methodologies and audit quality management would be a bonus.
- UK-based with eligibility to work in the UK.
What we can offer you:
- A fixed-term maternity cover contract from 1st June – 31st Dec 2026 (0.8 FTE or full-time)
- A competitive salary (salary band £41,674 – £53,580 gross annually; pro-rata if 0.8 FTE) and enhanced employee benefits
- Being part of an innovative, and exciting not for profit organisation
- A friendly global team which is passionate about and committed to fair work, responsible recruitment and systemic change
- Flexible and family-friendly working arrangements
- Working remotely (UK-based), with regular in person and online meetings and social team gatherings.
How to apply:
Please click the link to redirect to our website.
Timeline:
- Application deadline: 12th April 2026
- Interviews: w/c 20th April 2026
- Starting date: 1st June 2026
About the team
The Investment Team is responsible for selecting portfolio partners, managing our charity investments and supporting our portfolio partners to improve and scale their impact.
The Investment Team also leads the Impetus Leadership Academy, a leadership development programme to support talent from ethnic minority backgrounds in the UK youth sector to progress into senior leadership roles.
The team is made up of 19 people, including former teachers, charity chief executives, charity impact leads, management consultants, social investment portfolio managers and impact consultants.
The team is led by a Portfolio Director who sits on the Senior Management Team. The Portfolio Director has 5 direct reports: a Deputy Portfolio Director, three Sector Leads (who lead our work in School engagement, School attainment and Employment Sectors) and an Impact Lead. Sector Leads line manage 6 Investment Directors. Investment Directors line manage Investment Managers (currently 6). Investment Directors and Investment Managers tend to primarily focus on a sector but might have mixed portfolios, depending on need, experience and interest.
The Investment Team has a good track record of role progression. All four Leads and a number of our Investment Directors were promoted from within the team.
The team is passionate, rigorous, determined, creative and warm. We come from a range of backgrounds and bring a broad mix of perspectives. We care deeply for our colleagues, our portfolio partners and the young people we serve.
About this role
We believe that all young people deserve to succeed in school and in work, whatever their background. We are pleased to be able to expand our team to support our growing portfolio of charity and non-profit partners, in order to reach and impact more lives. The role of Investment Manager presents an exciting opportunity to contribute meaningfully to the organisations we serve, the team itself, and the whole of Impetus.
We support a portfolio of 23 high potential charity and non-profit partners in the youth sector, helping them deliver benchmark-beating employment and education outcomes for young people, and to grow.
We believe the strength of our approach resides in three things:
1. Building deep, trust-based sustainable relationships with charity leaders by, investing time, kindness, integrity and honesty
2. Providing our charities multi-year, unrestricted funding to help them become sector-leading organisations and scale their impact
3. Offering tailored advice to charity leaders’ most pressing and strategic questions, including their mission, programme design, performance management, growth planning, and financial resilience.
Working with our portfolio partners is a privilege. The leaders we support are incredibly talented, passionate and keen for external advice, and the issues we work through with them are stimulating and stretching. Our senior management relationships are some of the most fulfilling relationships many of us have had in our careers. The growth and impact performance of our partners are testament to their commitment to disadvantaged young people and the influence we have on their development.
Partners and funders often comment on the quality of our people. Our team is analytical and data driven; we are deeply relational, low-ego and collaborative. We actively invest in our colleagues holding regular training and community of practice sessions, and use skills-based assessments to tailor development.
As an organisation we seek to embed diversity of thought, background and experience in every aspect of our work and actively challenge our assumptions to better deliver change. Over the past two years we have taken action to help reduce racial inequality in the youth sector. In 2021 we launched our Connect Fund to support diverse leaders and their robust solutions to the entrenched employment gap faced by young people from ethnic minority backgrounds compared with their white peers. We have also built a highly regarded Leadership Academy for emerging youth sector leaders from ethnic minority backgrounds, with generous from Bank of America and State Street Foundation.
If you are looking for a role combining strategic thinking, analytical insight and influencing emerging leaders, as well as the opportunity to work with a supportive team to transform young lives, I hope you will apply to work with us.
I look forward to hearing from you.
Sebastien Ergas
Portfolio Director
Key responsibilities
Finding high potential charities and non-profit organisations to join our portfolio
- Supporting the annual cycle of identifying new investments - mapping the landscape of charities in thematic areas (e.g. Apprenticeships and Skills), conducting structured analysis of key impact and financial data and reviewing the current evidence base to identify high potential charities and inform options for Investment Directors.
- Contributing to due diligence of new organisations by reviewing quantitative and qualitative charity information ) and preparing clear assessments of suitability for investment; This includes considering impact and scale potential, financial stability and summarising risks and recommendations for senior review. Requires strong relationship management, in co-ordination with Investment Directors, when engaging with potential charity partners.
- Supporting Investment Directors in developing, preparing and presenting high quality investment propositions to our Investment Committee.
Supporting and managing relationships with portfolio partners
- Working closely with Investment Directors to support portfolio partners across all areas of our work - leadership, impact and sustainability – owning defined(e.g. impact management or financial analysis).
- Building trust-based relationships with portfolio partners including senior leaders and delivery staff, acting as a valued advisor on practice improvement contributing insight and support while escalating strategic issues to Investment Directors and Programme/Impact leads.
- Working with Impact teams at portfolio partners to develop and refine impact management practices; including data collection, dashboard development, performance review meetings, programme design and evaluation.
- Supporting portfolio partners functional leads (e.g. Director of Impact) to develop as leaders by contributing insights and tools to help drive and strengthen impact-led approaches within their organisations.
- Coordinating pro- bono projects leveraging our large network of corporate volunteers to provide targeted support for our portfolio partners in key areas (e.g. strategy, marketing advice, financial analysis).
- Supporting Investment Directors with the design and delivery of theory of change workshops, conducting preparatory analysis of charity impact data developing and analysing pre-workshop surveys and co-facilitating workshops.
- Supporting the coordination and delivery of Impetus’ quarterly peer learning forums for our portfolio partners, in particular the Impact Forum.
- Supporting investment governance by preparing clear and accurate reports for Investment and Steering Committees.
Support to Impetus
- Developing knowledge and expertise in Education and Youth Employment domains, staying up to date on relevant sector developments and applying this insight to support analysis and decision making.
- Working collaboratively on Impetus’ public affairs and philanthropy objectives by contributing evidence, insight and content to case studies, research, policy campaigns, donor reports and events.
- Sharing the learning from our work across the team and organisation and supporting communication of insights externally where appropriate.
- Working within Impetus strategy, policies and procedures.
Person specification
Essential
- A commitment to Impetus’ mission and values
- Able to build productive, trust-based relationships internally and with senior external stakeholders including portfolio partners and co-investors, escalating strategic issues to Investment Directors as needed
- Strong relationship building and management skills
- Highly analytical and numerate, able to draw insights from a range of data sources, with good command of Excel or similar tools
- Clear and strategic thinker; able to clearly and concisely communicate insights and key messages via a range of mediums, including PowerPoint and Word
- Proven ability to work independently, within a defined scope and escalate risks promptly
- Clear and analytical thinker; keen to work collaboratively with Investment Directors and contribute evidence based insights to team discussions and decision making
- Strong planning and time management, able to balance between priorities
- Displays tenacity and initiative in progressing work within agreed frameworks
- Growth mind-set; seeks out and acts on feedback
- A strong interest in partnering closely with organisations, supporting them to strengthen delivery and impact.
- A commitment to equity, diversity and inclusion in our work and our organisation
If you don't tick all these boxes, but still feel that you fit the profile, please apply anyway.
Desirable
(candidates with one or more of the following may be particularly well suited to the role)
- Experience in consulting, investment management, or other in-depth grant making and capacity building work
- Previous experience working with charities. Could be in a previous role, pro-bono volunteer or Trustee capacity
- Experience in charity impact management or monitoring, evaluation and learning
- Experience working in, or deep understanding of, UK education and youth employment sectors
- Experience facilitating workshops or presenting to larger groups
- Financial acumen – including experience supporting financial analysis and modelling, fundraising pipeline development and review of financial information e.g, annual accounts, to assess and identify financial risk
- Project Management experience
About Impetus
At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.
We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:
- Lost learning through absence, suspensions, exclusions from school
- Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
- The large numbers of young people out of education, training and employment
We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.
Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life.
We are resolutely focused on outcomes and impact, driven by quality evidence.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
Our Values
In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.
We are brave and curious
We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.
We bring high trust, high challenge
We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.
We are evidence led and results driven for young people
We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.
We thrive through diversity
We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.
We always seek collaboration
We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.
Our commitment to equality, diversity and inclusion
We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
Our employee benefits
Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.
How to apply
Please click on the "Apply for this job" button.
You will need to:
- Complete the online form (including the equal opportunities monitoring form)
- Upload a comprehensive CV and supporting statement.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is Sunday 29th March 2026, 11:59pm.
Interviews:
1st Interviews will take place on w/c 13th April 2026.
2nd Interviews will take place on w/c 20th April 2026.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.

About us
CASPA encourages autistic pride and supports autistic individuals to have fun, learn life skills, and make safe and inclusive community connections.
Our vision is to build a society in which autistic individuals feel understood and empowered to be their full self and live their best life. Our values are:
Acceptance – We are inclusive and celebrate our differences.
Support – We are supportive, caring and kind.
Community – We connect people and build community.
Trust – We earn trust and create safety.
Communication – We listen to others and communicate honestly.
About the role
We are looking for an experienced Operations Officer to join our HR and Operations team.
You’ll help CASPA run smoothly, grow and adapt while supporting our neurodiverse community.
What you’ll do:
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Help deliver important infrastructure projects.
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Make sure day-to-day operations run efficiently.
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Keep processes running smoothly so our teams can focus on supporting our members and staff.
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Bring a strategic focus on accessibility and a great user experience for everyone.
Salary Band: £27,300 - £30,030 per annum FTE (Depending on experience)
Contract Type: 12 month fixed-term contract
Reports to: Chief Operating Officer
Working Pattern:21 - 28 hours per week.
Location: Oakley House, Bromley (Mondays and Tuesdays). Remote working (Wednesdays to Fridays). With frequent travel in Bromley, as required. Potential attendance may be required at events and meetings outside regular working hours on an ad hoc basis.
About you
We’re looking for someone who is
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Resilient and solution-focused
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Able to work independently and as part of a team
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Proactive and people-focused in communications with colleagues and staff
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Takes pride in delivering high-quality work
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Eager to learn and develop in the role
You are also someone who shares our way of working:
Committed – We are committed to CASPA’s mission and our work.
Learning – We share knowledge, learn from others to grow our skills, and support others to grow.
Proactive – We take action, problem solve and “muck in” where needed.
Organised – We plan and manage our time, tasks and responsibilities.
Optimistic – We think positively, encourage fun, and promote autistic Pride.
We are an Equal Opportunities Employer committed to fostering a diverse and inclusive workplace where everyone feels valued and respected.
We are keen to attract those with lived experience of autism. We encourage applications from individuals of all backgrounds, including ethnicity, religion, gender identity, sexual orientation, age and disability.
The client requests no contact from agencies or media sales.
Registration manager
We are seeking an experienced Registration manager to lead membership and registration services, ensuring an efficient, accurate and high-quality member experience.
Position: Registration manager
Hours: Full-time (9am-5pm Monday to Friday)
Location: London / Hybrid and flexible working (once a month in London office)
Salary: £47,608 per annum
Closing date: 30 March 2026
Provisional interview dates: 2 April (online) and 9 April (F2F, London)
About the role
The Registration manager leads the day to day delivery of membership and registration services, ensuring that applications, renewals, declarations, resignations and member records are handled accurately, efficiently and in line with procedures. The role is responsible for smooth operations, CRM accuracy, and ensuring members have a positive experience.
You will manage and support a team of 4 Registration officers, oversee customer service standards, monitor workloads, and keep processes up to date. You will ensure membership applications and changes are processed correctly, lead the annual renewals cycle, handle member enquiries, and maintain accurate data in the CRM system. You will also resolve system issues, produce operational reports, improve workflows, and work closely with other teams such as finance, communications and regulation.
About you
Role specific criteria:
- Experience delivering membership, registration or service operations in a membership body, regulator, charity or similar setting.
- Experience managing or supervising an operational team, including workload planning and performance oversight.
- Strong CRM and digital systems skills, with the ability to improve workflows and maintain high quality data (Salesforce desirable).
- Excellent organisational skills, able to manage multiple processes and deadlines.
- Ability to interpret operational data and produce clear performance reports.
- Experience maintaining accurate member or registrant records, including renewals or revalidation processes.
- Ability to work 9:00–17:00, Monday to Friday.
Desirable criteria:
- Experience within a professional membership, accreditation or regulatory environment.
- Experience improving digital processes or streamlining operational workflows.
- Understanding of membership lifecycles (e.g., admissions, renewals, trainee transitions).
- Experience preparing operational insights or reports for senior stakeholders.
You will work alongside colleagues from diverse backgrounds and collaborate with team members across the organisation. There will be scope for professional development and growth whilst working closely within a small team. In short, it is an opportunity to make a real difference.
About the organisation
As the leading professional body for psychotherapists and psychotherapeutic counsellors, the organisation represents training organisations and over 8,000 individual therapists - working privately or in the NHS or voluntary sector - offering a wide variety of psychotherapeutic approaches or modalities.
Their charitable objectives are to promote:
- the art and science of psychotherapy and psychotherapeutic counselling for the benefit of the public
- research into psychotherapy and psychotherapeutic counselling methods and to disseminate the results of any such research
- high standards of education, training and practice in psychotherapy and psychotherapeutic counselling
- the wider provision of psychotherapy and psychotherapeutic counselling for all sections of the public.
Benefits
- 25 days annual leave, plus 8 bank holidays
- extra leave during December office closure
- generous pension scheme with 8% employer contribution and salary sacrifice option
- occupational sick pay and enhanced maternity leave
- flexible working hours and hybrid working arrangements
- ongoing learning and development opportunities
- employee assistant programme with access to confidential counselling and mental health support
- flu vaccination and eyecare vouchers
- interest-free season ticket loans
- cycle to work scheme.
Other roles you may have experience of could include; Membership Manager, Membership Services Manager, Registration Lead, Operations Manager, Membership Operations Manager, Customer Operations Manager, CRM Manager, Member Services Lead
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
At Flame we are excited to see how God brings transformation through our work to those who have suffered war, terror or oppression. If you would like to be part of bringing God's healing and freedom we'd love to hear from you!
This is an interesting and varied role offering scope for creativity. It is suited to someone who can effectively deliver projects, handle finances confidently, and excels at developing processes. Working closely with the Missions Director and other staff to provide technical and administrative support to the vision and mission of Flame.
Are you a highly organized and flexible individual capable of contributing across multiple operational areas? Namely HR, IT, Finance, Compliance, and Communications. The role demands excellent IT and communication skills, both written and oral. A strong eye for detail is essential for policy management and compliance, ensuring the charity remains legally compliant and delivers its missions safely and efficiently.
We're looking for someone who is confident, shows initiative and is creative in their delivery of the work. Someone who can take on the responsibilities and run with them under limited supervision.
We are a flexible employer and you will be joining a small supportive team.
The client requests no contact from agencies or media sales.
Location: MSSC, National Support Centre (NSC), 200B Lambeth Road, London, SE1 7JY (Hybrid Working)
Contract: Full time, permanent
Salary: £40,000 to £42,000 gross er annum, depending on experience
Closing Date: Monday 6 April 2026
Assessment Day: Monday 13 April 2026 at NSC
Are you looking for a new opportunity supporting volunteers to give their best?
The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.
We are seeking a Volunteer Support & Systems Manager to lead the development and maintenance of automated workflows used within the Volunteer Support Team.
The role is responsible for ensuring the smooth running of the Volunteer Support function including overseeing the day-to-day administration of key volunteer processes. The postholder will also line manage the Volunteer Support Officers who act as the first point of contact to volunteers in assisting with these processes and wider administration.
About the role
The purpose of the Volunteer Support & Systems Manager is to ensure the smooth and efficient running of the Volunteer Support function by ensuring that automated workflows are well maintained and continuously improved. This includes the onboarding process for new volunteers, management of mandatory training requirements of existing volunteers and volunteer record management through processing promotions transfers and leavers. The role also provides effective line management to a team of Volunteer Support Officers, supporting them to deliver a high quality of administrative support to volunteers to assist them with these processes.
Responsibilities
- To oversee the efficient operation, maintenance and continuous improvement of all Volunteer Support automated workflows
- To develop clear and effective guidance, to help volunteers access and use the various Volunteer Support digital systems
- To line manage and support the Volunteer Support Team based at the MSSC Support Centre, empowering the team to deliver effective and consistent support to volunteers
- To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices, empowering them to deliver effective and consistent support to volunteers
- To manage the “Safer Recruitment” and adverse disclosure process for volunteers, in line with MSSC policy, ensuring that criminal records checks are dealt with in a timely and appropriate manner
- To work with the Head of Volunteering to review MSSC volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary
- To support the Head of Volunteering with the successful implementation of MSSC’s volunteer strategy and other national tasks
- To work with Volunteer Support Officers to develop systems and processes for managing the Volunteer Support workload and monitoring delivery standards
- To work closely with other stakeholders, maintaining excellent working relationships across departments to ensure consistency and best practice for our volunteers.
Requirements
- Experience of leading the development and maintenance of digital volunteer management/ communication systems
- Experience of creating and maintaining complex automated workflows
- Experience of overseeing the administrative functions of a CRM system
- Experience of implementing, managing reviewing and refining administrative processes
- Experience of delivering a first-class service to clients or customers
- Experience developing processes which are targeted at both internal and external audiences
- Experience of managing or supervising a large team
- Experience of leading projects manging change with various stakeholders
Desirable
- Experience of managing or supervising a team based remotely
- Experience of using Microsoft Forms and Power Automate or similar systems
- Experience of managing an onboarding process, ideally of volunteers, with the understanding of the importance of safer recruitment
- A strong understanding of the voluntary and community sector, ideally within the youth sector
- Experience of working with volunteers and the knowledge of how to ensure they are supported
- Experience of empowering a team to deliver a first-class customer service
- Experience in managing challenging emails, calls and situations with volunteers professionally, using sound judgement and clear communication
For further information, please download the . If you are interested in this role, please apply now!
Benefits
- 25 days annual leave per annum, increasing with length of service
- Hybrid working for many roles
- Volunteering Leave
- Life assurance (4x salary)
- Private medical insurance
- Generous pension (employer contribution up to 10%)
- Cycle to work scheme
- Access to the Marine Society Digital Library
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.
We help launch young people for life through adventure.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Chief Operating Officer (COO)
Organisation: The Skill Mill
Location: Remote, with expectations to travel to Gateshead and occasional travel to other UK locations
Salary: £45,000 pa
Contract Type: 2 years fixed term contract, Full-Time
Reporting to: Chief Executive Officer (CEO)
Job Purpose:
The Chief Operating Officer (COO) will play a pivotal role in driving the operational success of The Skill Mill. Working closely with the CEO, the COO will oversee day-to-day operations through line-management of the 3 regional Operations Managers, will ensure the delivery of exceptional services, and will support the growth of our social enterprise model across the UK and beyond. This is a strategic leadership position, requiring a dynamic individual with a passion for social impact, operational excellence, and business development.
Key Responsibilities:
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Operational Leadership: Oversee all operational functions, including service delivery, project management, and workforce coordination, ensuring high standards and client satisfaction.
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Strategic Growth: Collaborate with the CEO to develop and implement expansion plans, identifying new partnerships, contracts, and opportunities to scale The Skill Mill’s impact, ensuring operational readiness and quality as the organisation scales.
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Team Management: Lead, motivate, and develop The Skill Mill’s operational delivery teams (see attached structure chart), including the Operations Managers, the Pathway Advisors, and the Supervisors, fostering a culture of inclusion, accountability, and continuous improvement. Lead workforce planning, staff development and wellbeing to ensure a sustainable, motivated and resilient workforce.
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Financial Oversight: Work with the finance team to manage budgets, monitor performance against targets, and ensure cost-effective operations while maintaining quality.
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Governance: Supporting organisation and partnership governance by contributing to papers, risk registers and performance reports, engaging in solution-focused discussion at relevant forums, and ensuring feedback loops with operational delivery teams.
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Stakeholder Engagement: Build and maintain strong relationships with key stakeholders, including local authorities, commercial clients, criminal justice partners, and community organisations.
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Compliance and Risk Management: Ensure all activities comply with legal, regulatory, and health and safety standards, mitigating risks effectively and escalating through appropriate organisational and legal pathways where necessary.
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Safeguarding: Act as senior lead and an initial escalation point for safeguarding, ensuring robust policies, training, reporting and continuous improvement.
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Impact:
- Measurement: Monitor and report on social and environmental outcomes, ensuring alignment with The Skill Mill’s mission and funding requirements.
- Performance: Work alongside partners, including Social Outcomes, evaluation and funding partners to drive performance in line with key success milestones, and engage in collaborative problem-solving to improve the offer and overcome challenges.
- Quality Assurance: Contribute to organisational quality assurance processes by providing operational insight to support effective monitoring and review. Facilitate and support quality assurance audits, reviews and continuous improvement practices across operational delivery, working closely with operational delivery teams and relevant partners to ensure learning is embedded and service standards are consistently met.
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Innovation: Drive operational efficiencies and explore innovative approaches to service delivery and trainee support.
Person Specification:
Experience:
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An understanding of, and sensitivity to, working with vulnerable or disadvantaged groups.
Skills and Abilities:
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A values-led approach to strategy, with the ability to balance social impact, quality, and financial sustainability in strategic and operational decision-making.
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Exceptional leadership and people management skills, with a collaborative and empowering approach.
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Confident in using insights from performance data and information to drive continuous improvement
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A clear, confident and inclusive communication style, with the ability to engage, motivate and align within the organisation and externally
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A collaborative approach to partnership working, with the ability to navigate differing priorities and build trusted relationships across sectors/ stakeholders.
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Proficiency in working with digital tools that support operational efficiency (e.g., CRMs, project management software, Microsoft Office/Google Suite)
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Ability to translate organisational strategy into actionable operational plans
Personal Attributes:
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Passionate about social justice, youth development, and environmental sustainability
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Resilient, adaptable, and solution-focused, with a hands-on approach to problem-solving.
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Commitment to The Skill Mill’s values of opportunity, integrity, and excellence.
What We Offer:
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The chance to make a tangible difference in the lives of young people and the environment.
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A supportive and purpose-driven work environment.
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Opportunities for professional growth as part of a growing social enterprise.
Essential Requirements:
Experience:
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Proven senior leadership experience in managing operations, ideally within criminal justice or a social enterprise, charity, or environmental services sector.
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Demonstrable ability to lead and manage complex operational delivery in multiple geographical areas, ensuring quality and consistency across teams.
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Demonstrable success in growing an organisation or enhancing service delivery, including securing contracts and partnerships.
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Experience managing diverse teams in a hybrid work environment
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Experience of working effectively with external partners, including commissioners, criminal justice agencies and/or commercial organisations.
Skills and Abilities:
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Analytical mindset with experience in budgeting, performance monitoring, and process improvement.
Qualifications and Certifications:
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A relevant degree or equivalent professional qualification (e.g., business management, operations, or social enterprise leadership) is preferred but not essential.
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Enhanced DBS check is required.
About The Skill Mill:
The Skill Mill is an equal opportunities employer and welcomes applications from all suitably qualified individuals, regardless of background.
The Skill Mill is an innovative social enterprise dedicated to transforming lives and communities. We provide employment opportunities for young people with criminal convictions, equipping them with skills and experience through delivering high-quality environmental services, such as grounds maintenance, horticulture, and flood prevention. Our mission is to reduce reoffending, enhance employability, and create sustainable social and environmental impact.
To apply please send a CV and cover letter setting out your experience, qualifications and how you meet the requirements of the person specification.
The Skill Mill is a multi-award-winning social enterprise which provides employment opportunities for young ex-offenders between sixteen and eighteen
At Rethink Mental Illness, we believe everyone should be able to live a fulfilling life, regardless of how severely mental illness affects them. Our services are growing — and so is our ambition. That’s why we’re looking for a passionate and skilled Business Development Manager to help us shape the future of our charity and the support we provide.
About the role
As our Business Development Manager, you’ll play a key role in sustaining and expanding the services that make a real difference to people severely affected by mental illness. You’ll bring teams together, write with clarity and purpose, and lead the end‑to‑end bid development process — ensuring we continue to deliver high‑quality, impactful support where it’s needed most.
You’ll champion collaboration, draw on the expertise of colleagues across the charity, and craft compelling, evidence‑based proposals that reflect who we are and what we stand for. From early development to final submission, you’ll help us win and retain contracts that directly improve lives.
What you’ll be doing
- Leading the end‑to‑end development of bids, retenders, and proposals in line with internal quality standards.
- Working collaboratively with teams across Rethink Mental Illness, building strong relationships and creating connected ways of working.
- Supporting and managing Bid Development Officers.
- Contributing to regional business development plans and helping shape sustainable, innovative service models.
- Writing high‑quality, insightful submissions that articulate our strengths, capabilities, and lived‑experience approach.
- Developing early-stage budget models and working with Finance and HR to finalise financials ahead of submission.
- Generating insight through data, evidence, and internal expertise to create winning proposals.
- Researching competitors and identifying what makes Rethink Mental Illness stand out.
- Supporting successful bids through structured handovers and mobilisation.
- Contributing to continuous improvement through feedback, learning, and maintaining our Bid Library.
What you’ll bring
Essential
- A strong track record of writing successful competitive bids or proposals.
- Excellent writing, critical thinking, and communication skills.
- The ability to interpret complex tender documents and understand commissioner expectations.
- Strong relationship-building skills and the ability to unite diverse teams.
- Knowledge of commissioning, current legislation, and best practice in mental health and social care.
- Experience constructing budgets and modelling service assumptions.
- Strong organisational and project‑management abilities, with flexibility to meet deadlines.
- Proficiency with Microsoft Office and excellent general IT skills.
- A values‑driven approach consistent with Rethink Mental Illness’ ethos.
Desirable
- Experience working within mental health, health, or social care sectors.
- Lived or professional experience related to mental health and wellbeing.
Why Rethink Mental Illness?
When you join us, you’re not just taking on a role — you’re becoming part of a movement.
A movement committed to improving the lives of people severely affected by mental illness through high‑quality services, innovation, and compassionate support.
You’ll be part of a collaborative, supportive team where your growth and wellbeing matter, and where your work has a clear, direct impact.
We’re Rethink Mental Illness and no matter how bad things are, we can help people severely affected by mental illness to improve their lives.
The client requests no contact from agencies or media sales.
Be a part of a collective and supportive team by joining the London District.
Our Operations Support Assistant will be a core member of the team and will have the opportunity to engage with the many workstreams in the life of Methodism in London. We’re looking for someone who is a great organiser (of themselves and others), fab at administration, but you’ll also need some skills in IT applications. We value independent thinkers, working on your own initiative, but also those who can work collaboratively with a team, and bounce those ideas.
Why work with us?
A brilliant central office in Westminster, ability to work remotely, great (supportive) colleagues, flexible working, learning and development opportunities, pay, pensions and generous down time, committed to equality diversity and inclusion, and, did we mention the great colleagues?
Take a look at the job description. If this is for you, complete an application form, or give us a shout with any questions about the role. Please note, at least one day of this role should be worked from home.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Portfolio Manager, Funding Department
12 Month Fixed Term Contract
£45,905 - £48,848 pa
City of London E1 8QS and we are a hybrid working organisation
Please note this is a hybrid role based on the successful candidate working at least two days a week in our London office. Remote contracts would not be considered for this role.
Purpose of Role
The Portfolio Manager plays a key role in the success of Comic Relief’s team responsible for grants that address the effects of poverty. This role is focused on food insecurity in the UK.
The Portfolio Manager will hold direct responsibility for new Comic Relief grant making and ongoing grant management in the UK, ensuring excellent grant making practice.
The Portfolio Manager will collaborate with other teams in the funding department and across the wider organisation to support Comic Relief’s overall objectives, including income generation.
This role sits in a team that also focuses on areas such as homelessness, early childhood development, maternal and child health, and forced migration.
Key responsibilities:
Grant making and ongoing grant management
· Manage new grant making, including working with colleagues to design funding opportunities, assessing funded partners, designing appropriate ongoing support mechanisms, and working with learning colleagues in the Funding Team on appropriate data collection
· Manage assigned funding portfolios and relationships with funded partners, ensuring that the portfolio is managed in a timely and responsive way, using Comic Relief’s (CR’s) systems and processes.
· Coordinate with other colleagues across the different teams in the funding department to ensure effective and efficient ways of working, and fruitful collaboration and learning across different funded issues and areas.
· Manage all ongoing requirements, such as narrative, financial and risk reporting, collaborating across the funding team and wider Comic Relief as appropriate.
· Work with the Assurance and Finance teams to ensure ongoing compliance across the portfolio with legal requirements, our grant conditions, reporting requirements and best practice.
· Collaborate with Partnerships colleagues to manage donor reporting and other information needs for external and internal use, such as information about our funded work and our partners.
Cross organisation and sector collaboration
· Support resource mobilisation partnerships through collaborative and supportive working with Comic Relief’s communications, fundraising and partnership teams.
· Work with the Partnerships Team to support strong relationships with existing and potential co-funding partners, including corporates and/or trusts, foundations and institutions, and support proposal development, reporting and other requirements.
· Work collaboratively across CR to support storytelling around CR’s impact.
· Develop a good understanding of areas of social change within assigned funding portfolios and areas of new grant making to be able to represent Comic Relief’s funding and priorities to internal and external stakeholders
· Contribute to internal communications regarding the work of the team and the wider Funding Team.
· Represent Comic Relief to strategic partners and co-funders, in relevant networks, and at external events.
General
· Manage the work of consultants and other contractors as required.
· Communicate in an open, honest and transparent way with funding applicants, funded partners and funding partners.
· Ensure that, when applicable, people with lived or learned experience are actively engaged with our work, contributing to the design and decision-making process of our funding portfolios.
Note: Some UK and/or international travel may be required for this role.
Person specification
Essential criteria
· Significant understanding/experience of the systems and structures that perpetuate social injustice and keep people trapped in poverty, including the best approaches to address them
· Experience and knowledge of grant making and programme design, including developing, implementing and evaluating programmes, and managing grants within a donor and / or implementing organisation.
· Experience of managing restricted donor funding and supporting ongoing donor management (e.g. government funding and/or funding from other institutions, trusts foundations or corporate entities)
· Personal and effective relationship builder with high emotional intelligence to nurture trust and respect in all relationships.
· Motivation, flexibility and resilience to navigate unforeseen challenges and collaborate effectively.
· Analytical thinker with the ability to see the bigger picture and make appropriate and effective decisions.
· An understanding or lived experience of social injustice, and proven track record of working in alignment with Comic Relief’s commitment to social justice, anti-racism, diversity, inclusion and equity
Desirable criteria
· Experience with or knowledge of decolonising philanthropy and the wider funding sector
· Understanding of, and commitment to, the use of storytelling to engage the public in programmatic work
· Experience of budget management
Perks and benefits:
· Flexible working hours
· Work from home option
· Life Insurance
· Wellness programs
· Employee Assistance Programme
· Enhanced maternity and paternity leave
· Paid emergency leave
· Sabbatical Opportunities
· Professional development
· Mentoring/coaching
· Paid volunteer days
· Payroll giving
· Salary sacrifice
· Team social events
· Extracurricular clubs
· Cycle to work scheme
· Free fruit
To apply please visit our website via the link and apply online.
Comic Relief reserves the right to close the role early if a large number of applications are received.
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Comic Relief we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Why work at Comic Relief
There are lots of good reasons to join us at Comic Relief. You can read more about our employee benefits, such as our commitment to flexible and hybrid working. We ask staff to come to the office twice a week, normally on agreed team days, so that we can do all those things that are difficult to do online. Our office is based in Whitechapel, London,
There are lots of opportunities to develop your skills and experience at Comic Relief, including opportunities to become a Mental Health First Aider or to participate in our Employee Network Groups that focus on making Comic Relief a more inclusive place to work.
Disability Confident Employer
As part of the Disability Confident scheme, we take positive action by providing first-round interviews to candidates who have a registered disability, provided they meet the minimum criteria for the role, as demonstrated on their CV and application questions.
We ask that candidates that wish to be considered for this scheme email us via our website to discuss further. Please do not email CV's/cover letters.
