Operation manager jobs in London

Suzy Lamplugh Trust

Hybrid (40% office-based)
Full-time (35 hours)

Permanent
£47,124
Start: ASAP

Lead and shape services supporting victims of stalking and abuse

The Suzy Lamplugh Trust is seeking a Head of Operations to provide strategic leadership across our services, ensuring they are safe, effective, compliant, and sustainable.

This is a senior leadership role, responsible for overseeing service performance, infrastructure, and delivery at an organisational level. You will play a key role in shaping strategy, driving continuous improvement, and ensuring our services meet the needs of victims and funders alike.

About the role

You will:

• Provide strategic and operational leadership across all services, ensuring high-quality and compliant delivery
• Lead on organisational performance, including KPIs, quality standards, and reporting frameworks
• Oversee contract and grant delivery, ensuring all obligations and compliance requirements are met
• Hold senior relationships with commissioners, funders, and external stakeholders
• Lead service development, mobilisation of new contracts, and organisational change
• Ensure effective systems, infrastructure, and processes are in place to support delivery
• Provide leadership across safeguarding, risk, and organisational compliance
• Work as part of the Senior Management Team to shape and deliver organisational strategy

This role focuses on service infrastructure, performance, and strategic oversight, rather than direct frontline management

About you

You will be an experienced senior leader with a strong track record in operational and strategic service delivery within a safeguarding or related environment.

You will have:

• Significant experience leading multiple frontline services within a safeguarding or VAWG-related sector
• Experience operating at senior leadership level, contributing to organisational strategy
• Strong experience of performance management, KPIs, and quality assurance frameworks
• Experience managing statutory contracts or grant-funded services
• Proven ability to lead organisational change, service mobilisation, or transformation
• Strong understanding of safeguarding, compliance, and information governance
• Experience working with commissioners and senior external stakeholders

Desirable:

• Experience within stalking, domestic abuse, or VAWG services
• Experience in a charity or commissioned service environment
• Experience in organisational restructuring, service redesign, or systems implementation

Why join us

• Lead and shape services that support victims of stalking and abuse
• Join a collaborative and mission-driven senior leadership team
• Play a critical role in organisational strategy, growth and impact

How to apply

Please submit your CV and a supporting statement demonstrating how you meet the essential criteria detailed within the person specification.

Applications will not be considered without a supporting statement

Additional information

• This is a senior leadership role reporting to the CEO

Prospectus are delighted to be working with a national charity in their recruitment for a Finance Manager role.
 
This role is available on a fixed term contract (12 months) and full-time basis. The salary on offer for this role is circa £45,000 per annum. There is a mainly remote role with expectation that the postholder will attend the Kent office on occasion. 
 
The Finance Manager will lead the day‑to‑day operations of the charity’s finance function, maintaining strong financial controls, delivering clear and reliable reporting, and providing proactive support to internal teams. The role will be instrumental in managing costs, tracking income, overseeing the financial elements of contracts, and equipping managers with the insight they need to manage their budgets effectively.
 
To be successful in this role, you will be a qualified accountant (ACA, ACCA, CIMA) with experience in a similar position, ideally within the not-for-profit sector. You will have experience preparing management accounts. You will have experience in budget management. You will have experience using finance systems and Microsoft Excel. You will have a strong understanding of restricted funding and contract‑based income. You will have experience in line management, mentoring colleagues, and working within a team.
 
Desirably, you will have knowledge of Charity SORP. You will have familiarity with local authority and/or public‑sector contracts. You will have experience overseeing or supporting payroll processes.
 
To apply, please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
 
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact George Cook at Prospectus.

We are a passionate, dedicated team doing vital work to support people bereaved by suicide in the UK. As we enter our next phase of growth, we are looking for a skilled Finance & Operations Specialist to keep our engine running smoothly.

This is a hands-on role responsible for maintaining the charity’s financial health and regulatory compliance, and ensuring our team has the tools and environment they need to deliver our vital services safely and effectively.

If you like numbers, thrive on efficient processes, and want your daily work to make a real difference, we would love to hear from you (even if you don’t feel you have all the skills or experience mentioned in the accompanying job description).

Summary

• A senior leadership opportunity to shape the operational strength, financial sustainability, and future growth of a mission-led education partnership.
• Ideal for a commercially astute, values-driven leader with strong finance expertise and the confidence to lead operations, governance, and organisational development in a collaborative, community-focused environment.

Our Client

Tower Hamlets Education Partnership (THEP) is a locally rooted, values-led organisation supporting schools and education leaders across Tower Hamlets. The partnership brings schools together to improve outcomes for children through collaboration, innovation, and locally driven solutions.

The Role

This is a pivotal Executive Team role combining finance, operations, and business development, with responsibility to:

• Provide strategic financial leadership and long-term financial planning
• Lead and strengthen organisational operations and infrastructure
• Support income diversification, new services, and sustainable growth
• Act as a key advisor to the CEO, Board, and senior stakeholders

Main Duties

• Lead budgeting, forecasting, financial reporting, and compliance across the organisation
• Drive long-term financial planning, scenario modelling, and sustainability
• Oversee core operational functions including HR, communications, events, IT, and administration
• Strengthen governance, systems, and processes to improve efficiency and impact
• Support business development, funding bids, and new partnerships through robust financial insight

The Successful Candidate

• A qualified accountant. Full member of ICAEW, ACCA, CIMA, CIPFA or equivalent.
• Strong strategic thinker with the ability to balance financial rigour with organisational mission
• Confident leader with experience improving systems, processes, and team performance
• Excellent communicator able to translate complex financial information for non-financial audiences
• Ideally experienced in education, public sector, charity, or membership-based organisations and with a strong commitment to improving outcomes for Tower Hamlets’ children.

What’s on Offer?

• Salary: £73,266 - £78,090 per annum
• Location: Shoreditch, London (with flexible working)
• Benefits: 31 days annual leave plus bank holidays, local government pension scheme,
• Culture: Values-led, collaborative, community-focused organisation with high trust and autonomy
• Impact & Progression: Opportunity to shape the next phase of THEP’s growth, influence education outcomes locally, and work closely with schools, leaders, and partners

Application Process

Mackie Myers are leading on the recruitment of this role. The recruitment will be managed by our charity, finance recruitment specialist Felicity Akins.

All applicants will need to upload their CV to the job, posted on the Mackie Myers website. Mackie Myers will screen candidates through telephone and Teams calls. Mackie Myers will then conduct a longlisting and shortlisting exercise for the vacancy. All shortlisted candidates will be expected to come to the Mackie Myers office for a fae-to-face meeting.

Timelines

• Shortlisting 1st of June

• 1st stage interviews (Teams) 4th and 5th June

• 2nd stage interviews (in-person) 12th June 

If you have any specific questions regarding the role, feel free to reach out to Felicity from Mackie Myers - contact details are on the website or LinkedIn. 

Our Commitment to Equality, Diversity, and Inclusion

We believe that diverse teams drive innovation and success. That's why we're committed to promoting equality of opportunity and creating inclusive workplaces where everyone feels valued and supported. We actively seek out talent from all backgrounds and strive to reflect the rich diversity of the global workforce in every role we recruit for.

Job Title: Investment Operations Officer

Department: Core Team (Middle Office)

Reports to: Risk and Investment Operations Senior Manager 

Grade: Officer - Core

Employment Type: Full-time, Permanent

Salary: £38,000 - £42,000 (depending on experience)

Location: Hybrid - London, EC1Y and homeworking

About Better Society Capital (BSC):

Better Society Capital (BSC) is the UK's leading social impact-led investor. Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK; we do this by investing ourselves and enabling others to invest for impact too.  Since 2011, we have helped the social impact investment market grow twelve-fold to over £10 billion. This capital has financed social purpose organisations tackling everything from homelessness to mental health and fuel poverty. BSC manages £634m of its own investments as well as acting as portfolio manager for the Schroder BSC Social Impact Investment Trust (SBSI) managing its £83m portfolio. As BSC begins delivering its next five-year strategy, the organisation is embarking on a period of significant opportunity, growth and impact.

The opportunity:

The Investment Operations Officer is responsible for supporting the day-to-day operational activities of investment funds. This role ensures the accuracy, efficiency, and integrity of fund processes, including trade settlement, reconciliation, operational checks for cash management, and data management. The ideal candidate combines strong analytical skills with attention to detail and an understanding of financial markets. 

What you will do:

• Monitor and support daily fund operations, including trade processing, settlements, drawdown checks, account opening

• Perform reconciliations across custodians, brokers, and internal systems to ensure data accuracy, counterparty management

• Liaise with internal teams (portfolio management, compliance, risk) and external parties (custodians, administrators, auditors)

• Maintain and improve operational processes and controls

• Fund documentation ingestion management and data inputs

• Project management and assistance with Investment team’s post investment decision deal onboarding

• Prepare periodic reporting requests / questionnaires for external stakeholders

• Ensure compliance with regulatory requirements and internal policies, and support ongoing compliance reporting of the business

• Support KYC/CDD processes for all investment and advisory relationships 

• Participate in at least one ‘BSC Citizenship’ activity, helping to make BSC a great place to work – this could be helping to organise our summer or winter social, joining the Staff Council or helping with health and safety

What you will bring:

Qualifications & Experience

Essential:

• Demonstrable experience of your excellent analytical and problem-solving skills 

• Experience of working in an environment where high level of attention to detail and accuracy is vital 

Desirable

• 1–3 years of experience in fund operations, asset management, or financial services (preferred but not mandatory)  

• Understanding of financial instruments (particularly alternatives) is preferred but not mandatory  

• Proficiency in Excel and familiarity with AI, CRM and PMS systems 

Skills, Abilities and Attributes

• Strong communication and interpersonal skills 

• A genuinely service-orientated outlook – you take pride in making things run well 

• Ability to work in a fast-paced environment and manage multiple priorities 

• Collaborative, with a hands-on approach to pro-actively solving problems with others and with a solution orientated mindset – someone who anticipates needs rather than waits to be asked 

• Prior knowledge or interest in social enterprise, charity or impact related work 

Embody Better Society Capital core values:

Ø  Purposeful –We are passionate and energetic in our work to bring about our long-term vision of a thriving social investment market that enables positive social impact.

Ø  Pioneering Spirit - We give our team the autonomy and flexibility to be entrepreneurial and creative. We have the courage to push boundaries and a restless drive for change

Ø  Openness - We listen, learn, experiment and collaborate.  And we are adaptive and flexible in responding to what we learn.

Ø  Rigorous - We take a rigorous approach in all we do.  We expect the highest standards and continually strive for excellence

Ø  Respectful - We are genuine in both our approach and aspiration.  We value each member of our team and our partners for what they bring.

Don’t meet every requirement? Studies have shown that women and people from racialised communities are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

How to apply:

Please apply via Applied which is designed to minimise unconscious bias in recruitment. We will review your CV and two written answers which should answer the two following prompts: 

 1. Think of one piece of professional work from the last 3 years that best demonstrates why you’d be a strong fit for this role at Better Society Capital. Please cover: 

• Context - Where were you working and what was the goal? 

• Your role - What were you personally responsible for? 

• Two key decision you made - What options did you consider, and why did you choose the path you did? 

• Impact - What changed as a result? Please include any concrete outcomes (numbers, stakeholder feedback, decisions taken, etc.). 

• Looking back - What, if anything, would you do differently now, and why? 

2. We want to understand why you are interested in a career here at BSC. Tell us about a time where you tried to do something to create a positive change. 

• What was the goal? 

• Did it happen? 

• What did you learn about yourself along the way? 

Your answers should be no longer than 250 words each 

NB We do screen for applications that appear to be heavily generated by AI. You’re welcome to use AI tools to support small edits, such as improving grammar, structure or clarity, but your CV and supporting answer should reflect your own experience, knowledge, skills and motivations. Applications that feel authentic and genuinely personal are most likely to receive a 5-star score. 

Closing Date:  9am - Wednesday 10th June 2026

Interviews

• Initial Screening calls will be held 17/18th June 

• Round 1 interview (virtual) will be held w/c 22nd June 

• Round 2 interview (in-person) will be held w/c 29th June 

We are a Disability Confident Committed employer. Disabled applicants who meet the essential criteria will be considered for an initial screening interview. When application numbers are high and we are unable to interview everyone who meets the minimum criteria, we will prioritise those who best meet the essential requirements of the role.

We are defining a disability in accordance with the Equality Act 2010, as a person who has a physical or mental impairment, and the impairment has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities. You will be asked in your Applied application whether this applies to you.

If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch.

You can find out more about our recruitment approach here

Other terms

Location: We are a UK-based business with an office in the Old Street area of London, accessible via a number of public transport links. Colleagues typically spend 40% - 60% of their working hours in the office, and the remainder from home. However, the exact requirements for this role can be discussed at interview. We hope that this working pattern encourages Better Society Capital employees to achieve a healthy balance between work and personal life, as we adapt to the needs of our diverse workforce.

Right to work: We are unable to offer work sponsorship for this role. Candidates need to have the existing right to work in the UK and for the duration of employment to be considered. 

Equity, Diversity and Inclusion: Better Society Capital is committed to being a diverse organisation that is truly representative of the communities we serve. We therefore welcome applications from candidates of all backgrounds, particularly those under-represented in the social impact investment sector (e.g. people from LGBTQIA+, racialised, disabled, or under-served communities).

We are an equal opportunities employer with an inclusive environment where all employees can contribute to their fullest potential. We want every colleague to be able to deliver their work with dignity, equality, comfort and independence. Our office is fully accessible with step-free access and an open-plan set up. We are open to accommodation requests regarding assistive technologies, accessibility tools, flexible working or any other reasonable adjustments that will make working or visiting here more accessible for you. If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch .

Lyme Resource Centre (LRC) is a charity with a mission to minimise risk of Lyme disease whilst encouraging the enjoyment of outdoor activities. This goal is achieved through education of the public and healthcare professionals about ticks and Lyme disease. 

The charity has grown significantly over the past couple of years, and now needs a suitably talented individual to work with the Trustees, to lead the charity into its next phase of development. 

This is a great opportunity to play a defining role at an exciting stage of LRC’s evolution.

All of LRC’s existing team are highly committed volunteers - this will be the charity’s first step into a paid role.

·Work with LRC Trustees to provide charity leadership and the continuing evolution of the charity 

·Assist Trustees in shaping the charity’s direction and strategy

·Review, evolve and manage the subsequent change in the charity’s operational structure and ways of working to ensure efficiency & effectiveness

·Advise Trustees on investment in infrastructure and other resources needed to evolve the charity

·Lead development and delivery of annual operational plan, identify and managing risks

·Develop, implement annual, medium-term budgets and ensure funding matches requirements 

·Provide Trustees with timely updates, reports of progress vs plan  

·Oversee development and implementation of a marketing and communications plan

·Be involved with or lead selected projects as relevant and agreed

·Ensure the charity is compliant with relevant legislation, including but not exclusive too - equality, diversity, health and safety, data privacy 

·Build and maintain strong, trusting relationships with volunteers, and be an operational point of contact 

·Build and maintain relationships with associated partner organisations and potential donors

·Act as a key point of contact for enquiries, support, and guidance

The Facilities & Compliance Manager maintains a safe, secure and fully operational theatre building and supplementary space (Empire 2) ensuring strict compliance with building and health & safety regulations and acting as the primary Health & Safety Officer for the venue. The role provides high quality facilities management and oversees external contractors working in the venue and supplementary spaces. Further, the role performs day-to-day operations such as opening-up, daily building checks and assisting with room set-ups and deliveries.

Facilities & day-to-day management

• Serve as a primary keyholder, handling opening-up procedures and security deactivation
• Perform daily building inspections to identify maintenance/security issues and ensure the building is safe and ready for use
• Manage both reactive and planned preventative maintenance (PPM) across the building fabric and mechanical/electrical systems
• Supervise external contractors and specialist service providers, ensuring risk assessments and method statements (RAMS) are obtained prior to commencement of works and Service Level Agreements are met
• Manage waste disposal, recycling, and environmental sustainability initiatives
• Assist with physical room set-ups and spatial configurations for rehearsals, meetings, conferences and front-of-house hospitality
• Receive deliveries and safely distribute stock/equipment across the venue
• Oversee site security systems, including CCTV, access control and key management
• Coordinate alarm response as part of a rota with others, including out of hours cover

Statutory compliance

• Ensure compliance with building regulations and health and safety laws
• Manage statutory inspections including, but not limited to:
• LOLER (lifting equipment)
• PUWER
• National Inspection Council for Electrical Installation Contracting (NICEIC) testing (fixed wire and PAT testing)
• Water hygiene/Legionella
• Gas safety
• Emergency lighting
• Fire alarm, firefighting equipment, evacuation chairs
• Coordinate regular emergency drills such as fire evacuation and invacuation
• Maintain up to date records of all statutory compliance audits, inspections and certifications reporting to senior management as required

Health & safety leadership

• Act as the primary Health and Safety Officer for the venue
• Review RAMS and monitor safety during technical fit-outs, load-ins and strike periods in conjunction with the Technical Manager and Tech Team
• Maintain the accident book and lead Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR) reporting
• Deliver health and safety induction training for all new staff
• Ensure adequate provision of first aid kits throughout the building and monthly checks to ensure they are stocked, compliant and ready for use
• Provide regular safety briefings to visiting theatre companies
• Coordinate annual risk assessments for all departments and public spaces

Budget & administration

• Assist the Capital Projects and Facilities Associate in formulating and managing the annual facilities operational budget
• Negotiate service contracts to ensure cost efficiency and value for money
• Maintain up to date statutory compliance records and risk assessments

Healthcare & Community Liaison - Advocacy & Project Support

Organisation: The Elfrida Society

Location: London (with travel across London)

Salary: £27,629.70 pro-rata

Contract Type: Part-time (14 hours per week)
 

About the Organisation

The Elfrida Society is a user-led charity working alongside people with learning disabilities and/or neurodivergent needs (LDND). They are deeply committed to creating a more inclusive society where people with LDND can access the services, support and opportunities they need.

They centre lived experience, co-production and inclusion in everything they do, and strongly encourage applications from people with lived experience of disability and neurodivergence or people who have navigated health systems on behalf of relatives.
 

About the Role

They are looking for a Healthcare & Community Liaison to support their Healthcare Project. You will build relationships with healthcare providers, community organisations and underrepresented groups to raise awareness of the work they do and increase access to advocacy. You will also support the promotion of their workshops and podcast.

This is also a development opportunity: you will gain hands-on experience in one-to-one advocacy, supported by an experienced and collaborative team.
 

Key Responsibilities

• Build relationships with hospitals, GPs, community organisations and local partners
• Engage with diverse communities, including ethnic minority groups and young people transitioning into adult services
• Promote Elfrida's advocacy services, workshops and podcast
• Support referrals into one-to-one advocacy
• Develop skills and experience in advocacy work with people with LDND
• Provide advocacy support (with guidance) where appropriate
• Work collaboratively with colleagues to develop and improve services
• Maintain accurate records in line with GDPR
   

Person Specification

Essential

• Experience working with people with learning disabilities and/or neurodivergent needs
• Interest in advocacy and willingness to develop one-to-one support skills
• Experience of community engagement, outreach or partnership working
• Strong communication and relationship-building skills
• Ability to work independently and as part of a team
• Commitment to inclusion, accessibility and co-production

Desirable

• Experience of healthcare or social care systems
• Experience engaging young people or ethnic minority communities
• Experience supporting outreach, workshops or events

Additional Information

• Enhanced DBS check required
• Travel across London and occasional out-of-hours work may be required
   

Equality, Diversity & Inclusion

Elfrida Society are committed to building a diverse and inclusive workplace. They actively welcome applications from people of all backgrounds, particularly those with lived experience of disability and neurodivergence.

They are happy to provide reasonable adjustments throughout the recruitment process and in the role. If you require this, please let us know.

How to Apply

To apply, please submit your application to Abi at Charity People

If you would like to know more about the role in more detail then please reach out to Abi to arrange a time to talk.

Ivy Rock Partners is working with an outstanding educational organisation to recruit a Transactional Finance Manager on a 12-month fixed-term contract.

This is an excellent opportunity for an experienced finance operations professional to lead a high-performing transactional finance function during a period of ongoing transformation and improvement. Reporting into the senior finance leadership team, you will oversee key financial operations, ensure robust financial controls, and drive service excellence across the organisation.

The Role

You will lead a transactional finance team responsible for accounts payable, accounts receivable, banking, payments and financial services administration. The successful candidate will ensure efficient and effective financial transaction processing, maintain strong governance and compliance standards, and identify opportunities to improve processes, systems and controls.

Key responsibilities include:

• Leading and developing a finance operations team, providing clear direction, support and accountability.
• Ensuring timely and accurate processing of accounts payable, accounts receivable and banking transactions.
• Overseeing balance sheet reconciliations and maintaining the integrity of financial control processes.
• Managing debt recovery activities and supporting cash collection performance.
• Reviewing and approving payment runs and other banking transactions.
• Supporting fraud prevention initiatives and strengthening financial controls.
• Working closely with finance systems colleagues to enhance reporting, processes and system functionality.
• Monitoring regulatory developments and ensuring compliance with relevant financial policies and procedures.
• Leading process improvement initiatives and implementing best practice across finance operations.
• Building strong relationships with stakeholders across the wider organisation and providing guidance on financial procedures and controls.

About You

We are seeking an experienced finance professional with a strong background in financial operations and team leadership.

You will have:

• Proven experience managing finance operations teams within a complex organisation.
• Strong knowledge of accounts payable, accounts receivable, banking and financial controls.
• Experience managing financial transactions, reconciliations and compliance processes.
• The ability to communicate complex financial information clearly to non-finance stakeholders.
• A track record of improving processes, controls and service delivery.
• Experience leading or contributing to cross-functional projects and organisational change initiatives.
• Strong analytical and problem-solving skills.
• Excellent organisational skills with the ability to manage competing priorities and deadlines.
• Strong systems capability and advanced Microsoft Excel skills.
• Higher Education or Further Education sector experience is desired.

What's on Offer

• Competitive annual leave and pension.
• Flexible hybrid working arrangements.
• A 12-month fixed-term contract.

For more information or to discuss the opportunity in confidence, please contact Megan Hunter.

Operations Coordinator (maternity leave cover)​

We are recruiting a fixed term Operations Coordinator (maternity leave cover) to join our team. This role will be responsible for coordinating our Finance and HR administration as well as providing Executive Assistant support to the Director.

Suitable candidates will:

• be passionate about supporting young people to make safer choices about drugs and alcohol,
• have experience of Finance and/or HR coordination, with excellent organisation skills
• have excellent time-management, attention to detail and be a skilled and effective communicator, both in writing and orally, with a range of people and agencies
• be proactive, self-motivated and confident to take initiative
• enjoy working as part of a small and busy team

The Job description, person specification and application form are available below. 

If you have any questions, please contact us using the HR email address in the application form and please share with anybody you think might be interested in joining our brilliant team!

• Closing date: Tuesday 30th June 2026 
• Interviews: Wednesday 22nd July 2026
• Start date: Week beginning 7th September 2026

Assessment Manager
Fixed term contract: 6 months
Salary: £45,000 pro rata
Location: London office with hybrid working

Are you experienced in delivering high quality professional assessments and motivated by improving standards in healthcare practice? This is an opportunity to play a pivotal role in shaping how pharmacists are recognised and supported to advance their professional practice.

We are seeking an Assessment Manager to lead the operational delivery of a growing suite of credentialing assessments for pharmacists. Working within a newly established professional body, you will ensure assessments are delivered efficiently, fairly and to a consistently high standard, providing assurance for patients, the public and the profession.

About the role Reporting to the Head of Assessment and Credentialing, you will be responsible for the end to end delivery of assessment operations across multiple credentials and pathways. You will work closely with assessment operations colleagues, expert assessors and a wide range of stakeholders to ensure assessment processes are valid, reliable and fair, while continually improving systems and ways of working.

Key responsibilities include:

• Managing the planning, scheduling, delivery and release of assessment outcomes
• Coordinating assessment cycles across multiple credentials and pathways
• Maintaining robust quality assurance processes and monitoring performance
• Driving continuous improvement to enhance efficiency, scalability and candidate experience
• Acting as a key operational contact for assessors, training providers and internal teams
• Supporting assessor training to promote consistency and fairness
• Ensuring accurate data, reporting and record keeping to meet governance and audit requirements
• Providing effective day to day management of the assessment operations team

About you You will bring significant experience of managing assessment or qualification delivery within a complex operational environment. You understand what good assessment looks like and are confident working with multiple stakeholders to deliver high quality outcomes.

You will be able to demonstrate:

• Experience delivering end to end assessment operations to agreed standards and timelines
• Strong understanding of assessment quality principles, including validity, reliability and fairness
• Experience working with assessors, assessment boards or committees
• Excellent organisational skills and the ability to manage multiple workstreams
• Strong stakeholder management and communication skills
• Experience analysing data and using insight to drive process improvement
• Confidence leading and supporting others to deliver consistently strong performance
• A proactive, solutions focused approach with close attention to detail

Experience of portfolio based assessment models, healthcare or professional body settings, or improving systems to reduce manual processes would be advantageous.

Why join us This is an exciting time to join a developing organisation with a clear mission to put pharmacy at the forefront of healthcare. You will be part of a collaborative team committed to professional excellence, continuous improvement and delivering meaningful, evidence based assessments that support pharmacists throughout their careers.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Dynamics 365 CRM Product Manager.

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Role: Dynamics 365 (CRM) Product Manager
Location: Can be based anywhere in England
Contract type: Permanent 

Our offer to you
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
• Hybrid, Flexible working
• Cycle to work scheme Electric Vehicle Scheme
• Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping

About Us
This is a fantastic opportunity to join a team of over 1,100 employees and over 29,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning.  As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future. 

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response & Nighttime Economy) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.

This is an exciting time of transformation with an opportunity to lead and mature the charity’s data maturity by leading a new data strategy. 

Job Summary
Sitting within the Product Management Team, the Dynamics 365 (CRM) Product Manager is responsible for the Dynamics 365 and Microsoft product planning and execution throughout the Product Lifecycle, including gathering and prioritising product and customer requirements, defining the product vision, and working closely with stakeholders and delivery teams to ensure revenue and product optimisation goals are met. The Product Manager’s job involves ensuring that the product supports the company’s overall strategy and goals. 

Forming and managing effective relationships with key business stakeholders, in particular Business Owners, Product Managers, Business Analysts, Engineers and IT Leads. Work with stakeholders to deliver the Product Roadmap by producing clear and manageable roadmaps and backlogs for delivery and communication.

Experienced in product management and agile methodologies you bring stakeholders together to solve problems and optimise product capabilities to enable the business to reach their strategic and operational objectives. You effectively matrix manage cross functional team members assigned to your product squad, liaising across multiple teams and functions to ensure engagement and successful product delivery against agreed business expectations and governance processes. 

This role is for D365 and Microsoft products within St John and therefore the applicant requires experience and knowledge with D365, CRM, Microsoft and associated architecture, tech stacks, processes and user support. St John are looking for a person who has demonstrable and proven experience working with Dynamics 365 to deliver CRM programmes with complex, multi-audience organisations with a disparate database and business requirements to support growth, integrations, data cleansing and unified consent management. Alongside this we would expect the role to lead on Microsoft platform management, supporting wave releases and the adoption of new features and functionality. 

About You
You will be educated to GCSE level or equivalent (Grade C) inc Maths & English (minimum of 5), be Product Management certified/Agile Project Management / any other recognised Product mgt qualification, have demonstrable and proven experience of Microsoft Platform Management, have proven experience of D365 product management lifecycle: product vision, product roadmap, backlog management, feature and user story development, have demonstrable and proven experience of D365 Sales, Marketing and Customer Engagement, have experience of working in structured product team following defined governance standards relating to product roadmaps, resource management, issue management, change management etc & have the ability to translate complex technical solutions to a non-technical audience and gain the right level of buy-in and support.

About the Role

Essential responsibilities – all Product Managers

• Define the product strategy and roadmap in line with the organisation’s strategy and goals, and the DDaT transformation programme
• Create and manage timelines for delivering the product roadmap, planning new features and changes to the product that account for a range of factors such as risks and opportunities
• Be recognised as the expert in the business on the product, the industry and relevant technology
• Act as a leader for your product within the business and build relationships with business stakeholders
• Run cross functional squads to deliver product roadmaps without formal line management authority over squad members
• Ensuring that requirements, solution design and tests are documented and maintained for traceability across product releases
• Work with external third parties on transformation programmes and/or the design and support of product features
• Run and participate in product ceremonies (stand ups, sprint planning, reviews and retros)
• Gather and evaluate ideas and opinions from users and product stakeholders to prioritise the most valuable features for delivery
• Inspire and enthuse colleagues and users of the product
• Appropriate product governance and communication structures are implemented and maintained
• Monitor, report and improve product performance 

Essential responsibilities – all Employees 

• Engage, involve and empower St John People in problem-solving and improving the organisation
• Actively promote diversity and a variety of perspectives across the organisation
• Perform any other duties commensurate with these responsibilities, the band of the post and skills and qualifications of the post-holder
• Be able to work on your own initiative and be highly motivated to achieve both personally and within a team 

Please see the job description for more detail (this can be viewed on our website or once you click apply)

If you are a current St John Ambulance employee, please apply here: Click here

For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below

We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups.  We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.

'St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role'.

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.

Transform Lives Through Dog Training
Train high quality assistance dogs by providing support and appropriate training throughout all stages of the dog's development using positive and reward-based training methods. 

Make a tangible difference and build meaningful partnerships in your community.

About Canine Partners
At Canine Partners, we breed, train, and support expert assistance dogs to create loving, life-changing partnerships with disabled people. Across the UK, we support people with a variety of physical disabilities and their families, carefully matching them with a dog that suits their needs, personality, and lifestyle.
Our dogs bring confidence and independence, love and companionship, reducing reliance on carers and giving people the freedom to live life their own way.

The Role
Position: Dog Trainer
Hours: 22.5 hours per week
Location: Homebased covering West Sussex, Hampshire, Surrey, East Sussex and Kent
Travel: This role will involve regular travel within the geographical area which you will cover (Kent, London and parts of Surrey and East Sussex). Travel is usually by car however there may be some use of public transport (e.g., to London). Occasional regional travel and overnight stays. 

You'll play a vital role in training assistance dogs to a high standard whilst supporting volunteers, partners and the wider team to ensure the health, wellbeing and successful placement of the dogs throughout their working career. 

What You'll Be Doing

• Train Canine Partners dogs at all stages of their training, using positive and reward-based training.
• Tailor training programmes to suit individual partner needs during the matching process.
• Maintain accurate and up-to-date records for all dogs in training.
• Deliver partnership placement courses, supporting both the partner and dog through the transition. 
• Participate in volunteer recruitment activities, including events, social media campaigns and community outreach. 

About You

• Strong practical and theoretical experience in dog training and behaviour. 
• Ability to handle and train dogs at all ages, using positive and reward-based training methods.
• ABTC-ATI or similar qualification could be beneficial but not essential. If you do not have a qualification, the willingness to complete it.
• Good communication and coaching / teaching skills.
• Good self-motivation and initiative. 
• ICT skills, Microsoft Office, Salesforce (desirable but can offer training), email, internet etc.
• Full UK clean driving license and use of a vehicle for work that is suitable to safely transport a dog if required.
  
  

Most importantly, you will be passionate about the transformative impact that our assistance dogs provide to our beneficiaries.

Ready to Make a Difference?
If you are excited about this role, don't hesitate to apply! We welcome applicants who bring unique perspectives and would be delighted to hear from you. Please apply online with a comprehensive CV and supporting statement explaining how you believe you match the requirements of the role.

Please note if we receive a high volume of applications, we may close this advertisement prior to the closing date so apply now to ensure you don't miss out! Please be assured that we contact all candidates regarding the outcome of their application, this may take longer if we receive high volumes of applications.

Closing date: 5th July 2026

We recognise the benefit of diverse experience and welcome and encourage applications from all sections of the community. We are a disability confident committed employer.

REF-229 052

This role sits at the heart of Medical Justice, ensuring the organisation runs smoothly and effectively. You will play a key role in connecting people, systems, and processes, enabling us to respond efficiently and compassionately. You will be the first point of contact for anyone calling Medical Justice, providing welcome and support to clients, their family members and volunteers. You will support the coordination of clinician visits, manage essential organisational systems, and contribute to the accurate recording and reporting of our work.

We are looking for someone with proven experience across administration, operations, IT, and finance, ideally within an NGO or human rights organisation. You will be highly organised, proactive, and comfortable managing a varied workload, with experience in office coordination, maintaining systems, and supporting teams to work efficiently and collaboratively. Your contribution will help ensure our clinical evidence, advocacy, and casework can achieve meaningful and lasting change.

There will always be opportunities to learn and grow in this role. We are looking for someone who is passionate about supporting the team to challenge the health harms associated with immigration detention, and who is eager to play a key role in developing new initiatives, strengthening the organisation, and driving greater efficiency for the whole team.

Location: North London, the role is hybrid with 3 days based in the office each week.

Reports to: Head of Operations

Salary: £33,000 per year

Contract:  Permanent, 37.5 hours per week

About Medical Justice:

Medical Justice works to uphold the health and associated legal rights of people in immigration detention and provides medical evidence, so the devastating health harms of detention are understood and acted on. Our paid and volunteer clinicians visit people held in immigration detention, document scars of torture, assess deterioration in health, and challenge medical mistreatment. We use medical evidence to secure lasting change through research, policy work, and strategic litigation. We work with parliamentarians and the media.

How to apply:

Please read the candidate pack carefully, you will need to send a completed application form and CV to be considered for this role. The application form can be downloaded from our website by clicking the 'Redirect to Recruiter' button below.

Application close on Thursday 2 July at 23:30. We are unable to accept any incomplete or late applications.

We welcome applications from refugees and other migrants, and from people with lived experience of detention, which could include detention in another country, or in the UK (immigration detention in an IRC or prison or being placed in institutional asylum accommodation such as military barracks).

We are part of the Experts by Experience Employment Initiative. The network supports inclusive recruitment of people with lived experience of the UK asylum or immigration system. If this is your experience, you can find useful resources on their website.