Operation manager jobs in London

Head of Operations and People

Are you a dynamic and organised leader, ready to inspire and support a dedicated team of staff and volunteers? 

Energetic, yet calm and composed at a senior level? If you’re excited about using your professional experience to make a difference to young people, this could be the perfect role for you!

This is an exciting opportunity to take on a senior leadership role, where no two days are ever the same!

As an equal opportunities employer, we welcome applications from under-represented groups; in particular from Black, Asian, Mixed Race & other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities.

Position: Head of Operations and People

Location: Tilbury, Essex (Until the youth zone is completed and fully operational you will be based at the temporary offices space at Tilbury Community Association)

Salary: £40,000 to £45,500 (dependent upon experience) with 33 days

Hours: Full-time, 37.5 hours per week

Contract: Permanent

Benefits: 33 days Holiday (inclusive of bank holidays) Workplace pension, Free gym access (once the youth zone opens) Access to the organisations Talent Academy; bespoke training and mentoring

Closing Date: 12 noon on 5th June 2026. We may close this role early if we receive a high volume of applications, so we encourage you to apply as soon as possible.

First Stage Interviews: Online – 16th July 2026

Second Stage Interviews: 23rd July 2026 at a location local to Tilbury

About the Role

During the pre-opening phase, the role will focus on developing the youth zones back-office functions, undertaking all necessary tasks, planning and preparations to ensure we are fully operation at opening. This will include setting up the HR function ahead of recruiting the wider team and supporting staff wellbeing, development, and compliance.

The Head of Operations and People role is a key position at the youth zone. When open, as part of the Senior Management team, you’ll lead and manage the back-office functions, ensuring the team deliver the best possible service to the thousands of young people who rely on the organisation.

We’re looking for an experienced and professional operational manager who can manage multiple teams and being the go-to person for ensuring the environment is safe, welcoming, and efficient, so the frontline teams can focus on delivering life-changing experiences for young people.

In this role, you’ll also serve as the secretariat for the Board of Trustees and oversee monthly payroll administration.

This is an exciting opportunity to shape the future of the Youth Zone and make a real impact!

Key responsibilities include:

• Day to day operations
• Recruitment and HR management
• Compliance and legislation
• Financial and support function management
• Management and staff development
• Leadership and networking
• Safeguarding

About You

We’re looking for someone who can juggle multiple roles, tackle new challenges daily, and make a real impact on the lives of young people and the community.

You will have experience of:

• Working in a senior administrative and operational management roles within a busy office environment, including line management responsibility for large and varied staff teams.
• HR functions, including HR practices, procedures and policies.
• Basic finance administration processed, including payroll, accounts work and budget management.
• Providing high-level support to Boards, Chief Executives and external stakeholders, including partnership working, contracts, and service agreements and commissioning.

You will have proficient IT skills with an understanding of Office 365 and relevant support systems

If you have a passion for young people and genuine enthusiasm for working in a youth environment, then we would love to hear from you!

About the Organisation

Join a brand-new locally run youth charity, set to provide thousands of young people with the opportunity to have fun, make new friends, try something new and feel safe.

With community centric values and located in the heart of Tilbury, it will be an inspiring place for young people

aged 8 – 18, and up to 25 for those with additional needs, to feel empowered and try new experiences. The building is due to be completed in 2027.

This is passionate, properly funded youth provision, with no ifs or buts. It’s about giving young people a chance to shine in an environment where they can be themselves.

It’s about opportunity.

Our dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.

You may have experience in areas such as Operations, People, People and Operations, HR, Human Resources, Personnel, HR and Operations, Head of Operations, Head of People, Head of People and Operations, Head of HR, Head of Human Resources, Head of Personnel, Head of HR and Operations.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

An exciting opportunity has arisen for a Retail Van Driver & stock Collector to join the Retail team. Your role is to ensure the careful movement, collection and delivery in liaison with Shop Managers, of all merchandise within a dedicated boundary as directed by the Retail Operations Manager.

This role is not open to sponsorship.

Role Requirements

Minimum age 21 or Certificate of Professional Competence (CPC) holder for Insurance purposes.

• Responsible for the collection and delivery of donated goods to the required location within agreed timescales and to agreed targets.
• To provide delivery and collection service to external stock generation sites through Donation Stations.
• To undertake bag drops and collections as required.
• To maintain strict control of security of all goods collected, transported and delivered.
• To ensure minimum losses are incurred on goods and furniture by the careful and respectful handling of all such items.
• Role will involve a large amount of heavy lifting in picking up and moving stock including furniture.
• To support maintenance of multi-site storage of stock belonging to The Children’s Trust
• Transportation of rubbish and unwanted items to recycling centre or refuse site as appropriate.
• To ensure customer care and quality of service.
• To act as the representative of The Children’s Trust in the collection from and delivery to customers of donated goods and furniture.
• To liaise with shop managers over the movement of stock between shops as directed by the Retail Operations Manager.
• Training of Volunteer Van/Driver Assistants where necessary
• Provide all relevant training and development to the Volunteer

Interview Date: TBC

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

Do you consider yourself to be a volunteer programme professional that understands and is knowledgeable enough in volunteering best practice to teach others?  Are you able to demonstrate leadership experience?
An opportunity is available to join a well-established large London focused community charity.  You will be leading two officers as the Volunteer Manager, supporting and developing volunteering across a city borough to strengthen communities.  
  
The role:

As Volunteer Manager, you will lead the training and capacity building of organisations to build volunteer management best practice in their operations and work with partners to align services.  Oversee your project team, including division of responsibilities and tasks. Support the Programme Manager to manage client / funder relationships, including meeting attendance where required, collating impact data and drafting funder reports.  Manage project budgets and financial reporting.

Essential criteria

• Knowledgeable in volunteering best practice
• Experience coordinating or managing a volunteer programme
• Track record in onboarding and training volunteers
• Strong team leadership coordination and person management skills
• Natural relationship builder and excellent communication ability

Salary:  £33,000 - £35,000
Contract: Fixed term, likely to extend
 
Closing date:  4th June
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
 
TPP are always keen to speak with candidates looking to work in the sector so if this role isn’t quite right for you, please do check out our website www.tpp.co.uk and pop your CV over to us!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Data Services Manager

Permanent

Salary: £44,000 - £47,000 per annum, plus benefits

London N1

Full time – 37.5 hours a week 

We're a hybrid working employer, meaning you're required to come into the office at least 2 days per week currently Tuesday, and Wednesday or Thursday.

The role is being advertised as full-time, but we would consider someone working 4 days per week pro rata.

 

Closing date: 5pm, Friday 29th May 2026

First Interviews: Tuesday 9th June 2026

Second interviews: Tuesday 16th June 2026

 

An exciting opportunity for a Data Services Manager has arisen at World Cancer Research Fund (WCRF). 

WCRF is the UK’s leading cancer prevention charity focusing on the link between cancer and risk factors such as diet, body weight and physical activity. 

We are seeking a Data Services Manager to lead and be responsible for the management, use and maintenance of systems and in-house CRM databases to support the achievement of the charity’s fundraising strategic objectives. You will be analysing and reviewing data and reporting on results that can then be used to build engagement with our supporters.You will also be responsible for a team of two people. 

The successful candidate will have proven experience of working with industry standard fundraising software solutions in the charity sector, ideally have knowledge of Claris Filemaker products and will have experience of creating new, and maintaining and updating existing, complex database systems.Experience of creating scripts and troubleshooting existing scripts is key, along with considerable hands-on experience of working with complex data sources, transfers and imports. An understanding and working knowledge of Data Protection regulations is required. 

Application Details:

If you are interested in this role and feel you possess the necessary requirements, please submit a current CV and covering letter (maximum 2 pages) by the closing date. You must have current right to work in the UK.

Please note: Your cover letter should highlight how your skills and experience will benefit WCRF and equip you for the role.

Due to the high volume of applications we receive, we are only able to provide feedback to shortlisted candidates. If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. 

AT Beacon Project Support Officer (Operations & Data)
Salary: £26,500 – £28,000 per annum (depending on experience)
Contract/hours: 12-month fixed term (with potential to extend) | 35 hours per week (flexible, with occasional evenings/weekends)
Location: Hybrid – Office / Home / Community Sites (Lambeth)

About the Role

This is a pivotal role at the centre of a growing, community-led health initiative. The Project Support Officer (Operations & Data) will play a key part in coordinating day-to-day operations, monitoring performance, and ensuring the smooth delivery of the AT Beacon Project.

Key Responsibilities

• Programme Operations & Delivery: Coordinate Beacon Hub activities and manage operational logistics and support the delivery of key initiatives, such as the Fruit & Vegetable Prescription Programme.
• Data, Reporting & Insights: Maintain accurate and high-quality data systems, produce regular reports, support dashboard development, and analyse trends to inform decision-making.
• Stakeholder & Partnership Support: Act as a key point of contact for internal teams, community partners, and public health stakeholders. Support effective communication and collaboration across the project.
• Senior Leadership Support: Assist with SMT coordination, prepare briefing materials, and track actions and deadlines.
• Events & Outreach: Contribute to planning and delivering community events, workshops, and outreach activities.
• Communications & Digital Support: Support website updates, digital content creation, and social media activity.

Person Specification

• Essential: Experience in project/operations/data roles; strong organisation; data reporting skills; MS Office proficiency; strong communication
• Desirable: Public health or social prescribing experience; partnership working; monitoring & evaluation knowledge.
• Core Competencies: Ownership and accountability, Analytical thinking, Adaptability and problem-solving, Collaboration and relationship-building, Attention to detail.

Why This Role Stands Out

Opportunity to shape a growing community health model, work with senior leadership, and make a visible impact on health inequalities.

How to Apply

If you are passionate about advancing health and wellbeing in Lambeth and possess the drive to make a tangible community impact, we invite you to apply.

To be considered, please submit your CV along with a completed application form.

Closing date: 11 June 2026.

STRICTLY NO CONTACT FROM AGENCIES OR MEDIA SALES

Assessment Manager
Fixed term contract: 6 months
Salary: £45,000 pro rata
Location: London office with hybrid working

Are you experienced in delivering high quality professional assessments and motivated by improving standards in healthcare practice? This is an opportunity to play a pivotal role in shaping how pharmacists are recognised and supported to advance their professional practice.

We are seeking an Assessment Manager to lead the operational delivery of a growing suite of credentialing assessments for pharmacists. Working within a newly established professional body, you will ensure assessments are delivered efficiently, fairly and to a consistently high standard, providing assurance for patients, the public and the profession.

About the role Reporting to the Head of Assessment and Credentialing, you will be responsible for the end to end delivery of assessment operations across multiple credentials and pathways. You will work closely with assessment operations colleagues, expert assessors and a wide range of stakeholders to ensure assessment processes are valid, reliable and fair, while continually improving systems and ways of working.

Key responsibilities include:

• Managing the planning, scheduling, delivery and release of assessment outcomes
• Coordinating assessment cycles across multiple credentials and pathways
• Maintaining robust quality assurance processes and monitoring performance
• Driving continuous improvement to enhance efficiency, scalability and candidate experience
• Acting as a key operational contact for assessors, training providers and internal teams
• Supporting assessor training to promote consistency and fairness
• Ensuring accurate data, reporting and record keeping to meet governance and audit requirements
• Providing effective day to day management of the assessment operations team

About you You will bring significant experience of managing assessment or qualification delivery within a complex operational environment. You understand what good assessment looks like and are confident working with multiple stakeholders to deliver high quality outcomes.

You will be able to demonstrate:

• Experience delivering end to end assessment operations to agreed standards and timelines
• Strong understanding of assessment quality principles, including validity, reliability and fairness
• Experience working with assessors, assessment boards or committees
• Excellent organisational skills and the ability to manage multiple workstreams
• Strong stakeholder management and communication skills
• Experience analysing data and using insight to drive process improvement
• Confidence leading and supporting others to deliver consistently strong performance
• A proactive, solutions focused approach with close attention to detail

Experience of portfolio based assessment models, healthcare or professional body settings, or improving systems to reduce manual processes would be advantageous.

Why join us This is an exciting time to join a developing organisation with a clear mission to put pharmacy at the forefront of healthcare. You will be part of a collaborative team committed to professional excellence, continuous improvement and delivering meaningful, evidence based assessments that support pharmacists throughout their careers.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Help lead a high-quality supported housing service and make a real difference to the lives of people experiencing homelessness. Join SPEAR as our Hostel Manager and play a key role in supporting residents to achieve stability and move towards independent living.

SPEAR is a charity working to end homelessness across South West London. We believe homelessness should be rare, brief and non-recurring, and our teams work every day to support people into safe, stable accommodation.

We are looking for an experienced and motivated manager to lead a 14-bed, 24-hour supported hostel service in Richmond. You will oversee the day-to-day running of the service, ensuring it operates safely, effectively, and in line with SPEAR’s values, while delivering high-quality, trauma-informed support to residents with complex needs. 

About the role

This is a hands-on leadership role where you will:

• Lead and manage a team including a Team Leader and Support Workers
• Ensure safe staffing levels and effective rota management
• Oversee safeguarding, risk management, and incident response
• Drive high standards of service delivery and resident support
• Build strong relationships with local authorities and partner agencies
• Ensure compliance with health and safety, including fire safety and building standards
• Support residents to progress towards independence and move-on opportunities

You will combine operational leadership, staff management, and service development to create a safe, respectful, and recovery-focused environment.

About you

We are looking for someone who:

• Has experience working with people experiencing homelessness or complex needs
• Has managed or supervised staff in a supported housing, hostel, or similar setting
• Has strong knowledge of safeguarding, risk assessment, and trauma-informed practice
• Can lead and motivate a team in a fast-paced environment
• Is confident managing complex and high-risk situations
• Has excellent communication and organisational skills

Why join us

At SPEAR, you’ll be part of a passionate, skilled team dedicated to ending homelessness. We offer a supportive environment where you can grow your career while making a meaningful impact.

Your benefits

• Generous holiday – 26 days plus public holidays, rising to 31 days with length of service
• Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money and legal advice
• Health support – Occupational health service and free annual eye test (with contribution towards glasses if required)
• Cycle to Work – Save on a new bike and accessories through salary sacrifice
• Season ticket loan – Interest-free loan for annual travel passes
• Moving house day – Extra day’s leave when you move home
• Financial security – Life assurance (4x salary) and interest-free emergency staff loan
• Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options
• Career development – Ongoing training, learning and progression opportunities
• Blue Light Card – Discounts across a wide range of shops, restaurants and services

Programme Manager

We are seeking experienced Programme Managers to help deliver large scale transformation programmes that improve services, systems and customer experience across a major UK housing organisation.

Position: Programme Manager
Location: London, Stratford or Manchester, Trafford with hybrid working
Salary: Starting from £65,913 per annum London weighting or £57,900 per annum regional salary, depending on experience
Hours: Full time, 35 hours per week
Contract: Permanent and Fixed Term Contract available until 15 August 2027
Closing Date: 31 May 2026 at 23:00
Interviews: First stage online interviews 8 to 10 June 2026, followed by second stage interviews 22 to 24 June 2026

About the Role

An exciting opportunity has arisen for experienced Programme Managers to join a growing transformation delivery team within one of the UK’s largest housing organisations.

The organisation is undergoing a major transformation programme designed to improve services for residents and customers through new operating models, improved processes, technology enhancements and better use of data.

As Programme Manager, you will lead large and complex programmes from inception through to implementation, ensuring projects are effectively governed, well managed and aligned to strategic objectives.

Key responsibilities include:

• Leading large scale transformation programmes and projects end to end
• Managing programme governance, reporting, risks, budgets and business cases
• Developing delivery plans with clear scope, milestones and outcomes
• Working closely with stakeholders across operations, technology, data and service design teams
• Supporting organisational change and embedding new ways of working
• Managing dependencies, priorities and programme performance across multiple workstreams
• Providing clear communication and transparent decision making throughout programme delivery

About You

To succeed in this role, you will bring strong programme leadership experience alongside excellent stakeholder management and delivery skills.

You will ideally have:

• Proven experience delivering complex programmes or transformation projects
• Experience establishing project structures, governance and reporting frameworks
• Strong understanding of business case development, budgeting and benefits realisation
• Experience managing senior stakeholders and supporting organisational change
• Ability to work across operational, technical and customer focused teams
• Excellent communication, planning and problem solving skills
• Experience balancing user needs, operational requirements and technical constraints

About the Organisation

This organisation is one of the UK’s leading housing associations and developers, providing homes for over 250,000 people across London, the South East and the North West of England.

They are committed to creating high quality homes and services that help people live better lives. Diversity, inclusion and sustainability are central to their culture and long term vision, alongside a strong commitment to fair and accessible recruitment practices.

Benefits include an excellent pension scheme, generous annual leave, health cash plan, life assurance, volunteering days, employee assistance programme and a wide range of lifestyle benefits.

Other roles you may have experience of could include: Senior Programme Manager, Transformation Manager, Change Manager, Project Director, Delivery Lead, Business Change Manager, PMO Lead, Transformation Programme Lead, Strategic Programme Manager, Digital Transformation Manager.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Job role: IT Operations Engineer
Contract: 3 months temporary
Pay rate: £23 per hour plus holiday pay
Location: Central London
Working pattern: 4 days on site (Tues-Fri)
Working hours: Monday to Friday, 9am to 5pm

We are recruiting an experienced IT Operations Engineer to provide urgent 2nd and 3rd line support within a busy Enterprise Transformation team during a period of organisational change. This role has been created to cover an immediate gap and requires someone who can operate confidently in a fast paced, hands on environment from day one.

You will deliver 2nd and 3rd line technical support across devices, identity, endpoint, network, cloud and security services. The focus of the role is resolving complex incidents efficiently, maintaining service availability, and supporting the business through transformation activity.

Key responsibilities

• Delivering day to day 2nd and 3rd line IT support and incident resolution
• Acting as an escalation point for complex technical issues
• Supporting new starter onboarding, leavers and IT setup
• Providing administration and support across Microsoft 365 and CRM systems
• Supporting cloud, infrastructure and basic cyber security operations
• Maintaining a strong on site IT presence to minimise downtime
• Working closely with colleagues to ensure continuity of IT services during change

About you

• Proven IT support experience with significant 2nd and 3rd line exposure
• Strong working knowledge of Microsoft 365
• Experience supporting Azure and cloud based environments
• Confident diagnosing, troubleshooting and resolving technical issues
• Calm, clear communicator able to support non technical users
• Practical, hands on approach with the ability to work under pressure

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

HR & Operations Coordinator

Full time, permanent contract with 6 months’ probation.

The HR and Operations Coordinator is a varied and rewarding role at the heart of NEF, offering the opportunity to contribute across both people and operations.

Reporting to the Head of People and Organisational Development, you’ll play a key role in delivering high quality HR administration and supporting an efficient and impactful HR function. Just as importantly, you’ll help create an environment where colleagues can thrive, whilst contributing to NEF’s mission of building an economy that works for people and planet.

This role goes beyond traditional HR. As part of NEF’s wider operations team which spans finance, IT, fundraising, and project management, you’ll be exposed to a broad range of activities and priorities. You’ll act as a flexible and valued team member, stepping in to support key projects, respond to emerging needs, and help keep things running smoothly across the organisation.

It’s a fantastic opportunity for someone who enjoys variety, is naturally organised, and thrives in a fast-paced environment. You’ll bring strong prioritisation skills, a proactive mindset, and a professional, reliable approach, along with a genuine enthusiasm for getting stuck in and making a difference.

Role: HR & Ops Co-ordinator
Hours of work: Full Time (32 hours per week under NEF’s Shorter Working Week)
Salary: £39,066 - £42,272
Location: London/South East (in-office four days per week)
Contract type: Permanent

How to apply

Deadline for applications: midnight, 7th June 2026.
Interviews:  First stage interviews offered online on June 16th 2026 with second stage in-person interviews on June 24th 2026.

Start date: ASAP

We are only considering candidates who have previous experience in HR administration. 

Please answer the following questions on a separate Word document and submit alongside your CV 

1. Please confirm the details of your previous HR work experience, including job title, length of service and key responsibilities (200 words)
2. Please describe what you think are the three most important elements of the HR function in order to support a productive, professional and happy work place? (200 words)

Please also complete the Equality and Diversity monitoring form.

You must be eligible to work in the UK, as we are unable to sponsor visas.

Inclusivity at NEF:

NEF wants to be an inclusive workplace with a diverse body of staff. We don’t want to conform to the traditional think-tank model where people from certain backgrounds are hugely under-represented. We know we have some way to go in this and are therefore genuinely keen to receive applications from Black, Asian and minority ethnic people; women; neurodivergent people; disabled people; people who identify as LGBT+; people with experience of mental health problems; and people who identify as working class or have done so in the past.

Accessibility and Equal Opportunity:

We value all candidates and are committed to equal opportunity. As a Disability Confident employer, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role. If you require any reasonable adjustments to support you during the application process, or would like information in an alternative format, please let us know.

We actively promote positive action to advance fairness and tackle underrepresentation within our workforce.

Shop Manager

• Hours: 30 hours per week
• Location: Marlow, SL7 3HJ
• Salary: £27,147 - £27,900 per annum (pro rata)
• Closing date: 26th May 2026 at 12 noon 

Lead a busy community charity shop, build a team of volunteers and make a real local impact.

We’re looking for a hands-on Shop Manager to run our Marlow shop by driving sales, creating a welcoming space, and leading a fantastic team of staff and volunteers.

A brilliant opportunity for someone who loves retail, enjoys working with people, and wants a role with real purpose in the heart of the community.

What you’ll be doing:

• Leading the day-to-day running of a busy shop.
• Managing and supporting the shop team, including volunteers.
• Maximising sales and profit through great merchandising and stock management.
• Delivering excellent customer service and creating a welcoming shop environment.
• Recruiting, training and motivating volunteers.
• Ensuring the shop is commercially focused, safe and well-presented.

What you’ll bring:

• A passion for great customer service with experience in a customer-facing environment like hospitality, high street or charity retail would help you hit the ground running.
• Previous supervisory or management experience.
• Strong organisational skills and attention to detail.
• Confidence in leading, training and motivating a team.
• A positive, flexible approach and willingness to learn.

The role will require some weekend work on a rota basis. Flexibility is required as working patterns will change regularly due to the needs of the business and levels of volunteers available to work.

We are committed to getting the best out of our applicants and employees, we have made the commitment to sharing interview questions prior to interview.  Interviews will be conducted virtually via Microsoft Teams.

Ready to bring your skills to a role that matters?

Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore we encourage applicants to apply as soon as possible. 

Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.

The British Paediatric Neurology Association (BPNA) is seeking to appoint an International Education Manager to join our team in central London, with the post requiring some international travel.

The BPNA is the professional organisation for doctors in the UK who specialise in the care of children with neurological disorders.  Building on our success to date, we are working jointly with the International League Against Epilepsy to facilitate the roll-out of an educational course for healthcare workers in countries around the world.  Paediatric Epilepsy Training (PET) was developed by the BPNA and has been running in the UK since 2005, and internationally since 2012, with over 22,000 attendees around the world to date.  PET has been successfully launched in 14 countries including Brazil, Ghana, Kenya, India, New Zealand and South Africa. Since 2012, there have been more than 9,000 attendees at courses outside the UK. 

The purpose of PET is to raise standards of care for children with epilepsy.  A UK faculty team delivers a 3-day launch programme in-country to faculty teams recruited locally, who commit to delivering a minimum of one course per year for 5-years.  The purpose of a launch event is to train the local team to deliver courses without reliance on UK faculty members. Roll-out is achieved through a healthcare partnership with the national paediatric or epilepsy organisation. 

The purpose of the International Education Manager is to project-manage ‘launches’ and provide additional support to further develop International Education at the BPNA.  You will work closely with colleagues and volunteers both in the UK and internationally to plan, problem-solve and to monitor progress against objectives.  You will be expected to develop strong project plans and budgets and to ensure that all projects are delivered on time and within budget. The role will involve travel to launch sites in order to run the launches and train local administrators.  You will support the ongoing development of the international PET Programme, including managing the travel of 18 international Country Leads to the UK in March 2027. You will also provide continual excellent stewardship to international faculty both established and new. We are looking for an experienced international development professional, who also has events and project-management experience. You will need to be flexible, organised, have meticulous attention to detail, be able to work to tight deadlines and be comfortable working in a global team with colleagues across different time zones. 

We care about what we do.  Diplomatic skills and the ability to build good relationships are very important.
 

JOB PURPOSE

The purpose of the International Education Manager is to successfully deliver international PET launches and rollouts and support the on-going delivery and development of the international PET programme. This role will:

· Project manage upcoming PET launches for the Caribbean and El Salvador/ Honduras.

· Travel to launch sites to manage launch events and to train local administrators to run PET courses.

· Manage project budgets and collate data for project reporting.

· Support the Director of Education to deliver the launch application process, monitoring incoming applications and queries.

· Support the overall delivery and development of the international PET programme.

· Maintain the quality and standards of PET, supporting others to do the same.
 

CORE DUTIES

1. Project manage PET launches ensuring that all activities are delivered on time and within budget.

2. Keep up to date with FCDO, news and local advice, produce travel risk assessments, and advise Director of Education and Executive Director on highlighted risks.

3. Work with Country Leads to set budgets for launches, manage expenditure and reconcile finances post-launch.

4. Work alongside the Director of Education, Education Content Co-Ordinator and International Programmes Assistant to support the delivery of the PET123 Update. Manage the travel of international attendees.

5. Develop relationships and Memoranda of Understanding with launch partners.

6. Carry out due diligence on new partners.

7. Working alongside colleagues across the Education department, ensure all course resources are consistent and maintain the quality standards for PET. Furthermore, support international partners to ensure easy access to the resources they need to run courses, including facilitating the translation of materials.

8. Contribute to quarterly Trustees’ reports on international short course activity and to the BPNA’s annual report.

9. Assist the Director of Education with launch information and data for fundraising proposals and reports as required.

10.  Support BPNA’s annual conference as required.

11.  Assist with other tasks as requested by the Director of Education, Executive Director or Trustees.

LEVEL OF SUPERVISION

Supervision of others

No direct supervision of others but will matrix-manage the International Programme Assistant on any tasks that require their support.

Supervision and support from your line manager and trustees

Your line manager will be the Director of Education.  Your priorities and targets are set according to the BPNA Operational Plan and the International Education Strategy and monitored by your line manager. 

COMMUNICATION

You will be in contact with both internal and external stakeholders at a variety of levels, including some for whom English will not be their first language. You should be able to adapt your communication style to the audience, ensuring the clear and comprehensive communication of logistical details.

FINANCIAL AND RESOURCE MANAGEMENT

· Ordering responsibility within defined BPNA procedures.

· Setting budgets for PET launches and ensuring expenditure is in line.

· Provide Expense reports to funders as required.  
 

TO APPLY

Apply via CharityJobs with your C.V and cover letter
Closing date: 29 May 2026 at 21.00

Interviews are intended to be held at our London office for Wednesday 10 June 2026 (please keep available) and we will inform successful interview candidates by 4 June 2026. Please do clearly inform us if for some reason you can’t make that date in person in your application.

Aimed start date of this role will be as soon as possible.

References will only be taken once your explicit permission has been given and after a conditional offer of employment has been made.

Claudia Jones organisation (CJO) Is looking to appoint a highly skilled Executive Director with experience of working in the Voluntary/Community sector to support the development of the organisation. This is a key appointment funded for 1year.

CJO is one of the few small Black lead charities in London, enhancing the quality of life for African Caribbean Women and Families. Founded in 1982 at the request of Caribbean women, CJO delivers family-centred services for women with children 0-16yrs, Gender- based violence support, connections for older people, health and wellbeing activities, counselling and therapeutic interventions to inspire and empower African Caribbean heritage women and families.

Reporting to the board of directors/trustees, the Executive Director will oversee the strategic and operational efficiencies of our programmes and staff. This experienced leader will not only understand the working of the voluntary/community sector but also have experience in developing and implementing a successful fundraising plan. Experience of hiring and managing staff is essential and establishing relationships with local community groups is a plus. Most importantly, the Executive Director should be highly effective in a Leadership role that requires clear communication skills and decisiveness. It is important that the post holder embraces our community -based broader philosophy of investment in our community.

Note: Considering the nature of work and focus of the Claudia Jones Organisation, the organisation considers the candidate’s race and gender, to be an occupational requirement in accordance with Paragraph 1, Schedule 9, of the Equality Act 2010. Black and ‘Minority Ethnic’ Women only need apply (Schedule 9, Part 1, 158 and 159 Equality Act 2010). We are an Equal Opportunities employer

Objectives of this role

•  Support the development and cultivation of an active and engaged Board of trustees, standing and advisory committees
•  Work closely with the Board/Trustees and committees to assess and address issues affecting the organisation
• Identify, engage leverage and cultivate community resources, influence and connections to further the initiatives and mission of the organisation
•  Oversee daily operations of the organisation, providing executive direction for programmes, strategies and efficiencies, compliance and quality assurance
• Identify and address staffing requirements for efficient operations, and maintain a strong work culture that attracts and retains people while driving the organisation’s mission
• Increase awareness of the organisation by being the main spoke person of the charity for external communication, both verbally and written
• Develop capital and operating budgets for assigned programmes, planning for short and long-term program needs
• Comply with all national and local regulations

Responsibilities

•  Create business plans to achieve goals and objectives and presenting to the board/trustees for approval
• Meet annual fundraising goals in partnership with colleagues/staff team to obtain financial support from grant giving organisations, foundations, statutory organisations, cooperations and other funding sources
• Work with Staff and Board/trustees on other annual community initiatives, programmes and all external communications, including website, newsletters, promotional materials including the media
• Serve as the face of the organisation and participate in external events to increase visibility, credibility and market brand, and develop strategic partnership to further increase community awareness and expand programmes
• Build and lead an effective team that’s dedicated to fulfilling the organisation’s mission through highly successful programmes, community engagement and fundraising
• Manage staff members, volunteers and clients whose experience, cultures and languages reflect the community served by the organisation

Required Skills and Qualification

• Five or more years of experience in senior management preferably with a Charity
• Strong experience in public relations, marketing and fundraising
• Knowledge of leadership and management principles for voluntary/community sector
• Proven success working with a board of directors/trustees
• Innovative approach to business planning
• Dynamic and charismatic team player who enjoys being the public face of the organisation

Preferred Skills and qualifications

• Degree (or equivalent) in business, human resources or finance
• Experience in managing budgets
• Exceptional verbal, written and visual communication skills
• Experience in community engagement and volunteer development
• Experience in working in a cross functional and complex reporting environment

JOB SPECIFICATION

Essential

• At least 5 years relevant experience of managing a charitable organisation.
• Demonstrable senior leadership and strategic management
• Demonstrable passion for, or commitment to, the work of CJO
• Good understanding of the charity sector’s regulatory frameworks and legislation.
• Experience of building positive working relationships and managing teams/performance.
• Good judgement and able to act decisively
•  Collaborative, open and able to constructively challenge and inspire
• In-depth knowledge of managing family support and VAWG/GBV services that includes children and young people 
• Experience of working in and managing organisational change and development
• Experience of working with consultants and contractors
• Demonstrable experience of working in the sector and understanding of the challenges of the African Heritage women and family
• Demonstrable experience of successful fundraising from a range of sources including trust and foundations and maintaining relationships.
• Substantial experience of budget management and financial accountability at £150K and above.
• Experience of managing a varied and demanding workload
•  A credible and inspiring communicator and negotiator

DESIRABLE

• Experience of gaining quality marks for services.
• Experience of using case management systems.
• A good understanding of GDPR.

APPLICATION GUIDANCE

•  Following the points above will assist you to demonstrate your suitability for the role and assist the panel in ensuring an accurate assessment of your application.
•  Respond to each person specification point in order when completing your supporting statement
• Provide practical examples of how you meet the criteria where possible. Examples can be from paid / voluntary roles / your life experience. 

 HOW TO APPLY

Candidates are asked to submit:

• a CV of no more than 2 sides of A4, font size 12
• a Supporting Statement of no more than 3 sides of A4, font size 12
• Our completed Equality & Diversity Form

Closing Date & Time: 29th May 2026

Interview Date: Interviews are expected to take place in person On 08th June, 2026

If you have not received a response to your application within 21 days of the closing date you can assume your application has not been successful on this occasion.

Should you be successful, two satisfactory References from previous employers are required and an Enhanced DBS check.

CJO is an Equal Opportunities Employer.

All candidates must have the right to live and work in the UK.

We will only be able to contact shortlisted candidates.

Job Title: Assistant Store Manager

Location: Orpington

Salary: £21,921.20

Weekly Hours: 30

Reference: YMC1196329

Are you an experienced retailer?

Do you want to try a new type of retailing in Charity where you can support and deputise for a Store Manager raising money to help change young people’s lives?

You will work alongside paid staff and volunteers, proud of everything you achieve together at the heart of your local community and raise money for an amazing charity. If this excites you then we have a fantastic opportunity in our  store.

As an Assistant Store Manager, you will play a key role in the stores success. You will be highly organised with experience of merchandising, stock rotation and excellent customer service. You will work effectively and efficiently to maximise income for the shop and promote the work of YMCA within the local community. You will deputise for the store manager when needed and work in an environment that presents challenge and meaning.

Why join YMCA England & Wales?

You will have the opportunity to work in a role that is varied and stimulating, supporting the manager and shop team to represent and serve your local community. You will get real autonomy working with your Store Manager using your entrepreneurial skills to raise money and represent YMCA in your area.

You’ll also get a package that includes:

• Pension
• 28 days annual leave including bank holidays (pro rata for part time staff)
• Regular salary reviews
• Sick pay (after a qualifying period)
• Services to support your physical, mental and financial wellbeing, including an Employee Assistance Programme
• Health shield cash plan

This is an exciting time to join us as we embark on a journey of expansion. We are opening many new stores across England & Wales, Our Charity Shops are unique and offer a wide range of donated products. We are passionate about recycling and pride ourselves in selling over 95% of our donated stock and we don’t sell new goods! If successful, you will be joining an amazing team and receive support and guidance from your Store Manager and Area Manager.

 At YMCA England & Wales, we strive to create a workplace that fully reflects and serves its local community. We want all staff to feel empowered to bring their full, authentic self to work each day. We have diverse teams, we encourage everyone to do their best and support them to reach their full potential.

If you are passionate about improving young lives, this will be the role for you.

As an employer committed to inclusivity we welcome and encourage job applications from people of all backgrounds, particularly those from disabled and Black, Asian, and Minority Ethnic (BAME) candidates, who are currently under-represented throughout YMCA England & Wales

Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.