Operation manager jobs in London

The role

We are seeking an experienced and proactive Database and Insights Officer to take ownership of myaware’s CRM system (Raiser’s Edge) and ensure our database is accurate, compliant, and fully utilised across the organisation.

This is a pivotal role, acting as the main point of contact for all internal CRM users and our external CRM system provider. As a database super user, you will manage system settings, user access, data integrity and development, while providing expert support, guidance and training to colleagues.

Working closely with the CEO, the myaware management team and colleagues across the organisation, you will ensure the CRM system supports fundraising, communications, campaigns and wider organisational insight. You will also play a key role in identifying opportunities for system improvement, upgrades and best practice. The role will require occasional working at Derby HQ and travel for meetings.

Who We Are Looking For

We are looking for a confident and detail-oriented CRM professional with strong technical expertise and the ability to communicate clearly with non-technical users.

You will be highly organised, solutions-focused and comfortable taking ownership of a complex database system. You enjoy supporting others, improving processes and using data to make a meaningful impact.

 You will ideally have:

• Proven experience managing a CRM system, ideally Raiser’s Edge or a similar database.
• Strong understanding of database administration, data quality and compliance.
• Experience acting as a system super user, including managing users and system settings.
• The ability to train and support colleagues with varying levels of technical confidence.
• Excellent analytical skills and experience producing data selections and insights.
• Strong communication and relationship-building skills.
• A proactive approach to continuous improvement and best practice.

This is an exciting opportunity to play a central role in enabling myaware’s work through high-quality data, effective systems and collaborative support across the organisation.

If this sounds like you, we would love to hear from you.

Who are we?

Myaware is the only charity in the UK dedicated solely to the care and support of people affected by myasthenia. 

We are working hard to raise awareness of myasthenia, as it is a little-known condition. We provide support for people with myasthenia and their families, whilst offering advice and tips for living with the condition. 

We also fund the research that brings us closer to finding a cure as well as funding specialists nurses and advisors. 

Members of myaware have full access to a wide range of support services and events including our specialist benefits and welfare advisor. 

Myaware supports people with myasthenia and their families.  We campaign for better medical services for people with myasthenia and work to inform medical professionals. 

The myasthenias are a group of neuromuscular conditions. They are rare but also manageable and can affect anyone, regardless of age, gender or nationality. Myasthenia gravis, ocular myasthenia and Lambert-Eaton myasthenic syndrome are autoimmune conditions whereas congenital myasthenic syndrome is caused by an inherited genetic fault. It is thought that there are approximately 20,000 people currently living with myasthenia in the UK. 

Benefits

• Generous holiday allowance
• Perkbox account (global benefits and rewards platform)
• Group Life Assurance after 6 months of service 
• NEST workplace pension scheme
• Free inhouse staff benefits and welfare advice 
• Investment in your personal and professional development
• Annual salary review

Candidates should submit their CV and tailored covering letter by: 23:30 on Sunday 1st February 2026

Provisional interview date will be week commencing: 09.02.2026.

Interviews will be held over Microsoft Teams.

Applications submitted without a tailored cover letter will not be considered.

This post, due to its nature, duties and responsibilities, will be subject to an enhanced check by the DBS. This is funded by Myaware.

This organisation supports anonymous recruitment. That means hiding your personal identifying information, removing bias from the hiring process.

Age UK is hiring an Executive and Governance Officer to provide essential support to two Executive Leaders and their associated Trustee Committees. This is an important role at the heart of our leadership team, ensuring seamless operations and effective communication across trustees, executives and stakeholders.

You will manage diaries, coordinate meetings and travel, handle expenses, and oversee departmental administration. Alongside this, you will deliver full governance support for Trustee Committees, including preparing agendas and papers, taking minutes, tracking actions, and ensuring compliance with governance standards. The role also involves organising team meetings and events, supporting recruitment processes, and maintaining accurate records and office systems.

We are looking for someone highly organised, detail-oriented, and confident in managing multiple priorities. Experience in executive support and governance administration is essential, along with strong communication skills and the ability to work collaboratively in a fast-paced environment.

If you want to make a real impact and play a key role in supporting Age UK's mission, please review the job description below and apply today.

This is a hybrid opportunity, a blend of homebased and office working. Our linked office for this role is in London (near Tower Hill). You will be expected to attend the office circa twice a month. Travel costs to the London office are not covered by the charity.

Age UK internal grade - 6L

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process:

Application = A, Interview = I, Test = T, Presentation = P

Experience

* Administrative and coordination experience - agenda planning and minute management, diary management and travel support to Directors and teams. A

* Executive administrative experience including handling board meetings and supporting governance processes. A, I

* Experience of organising events. A, I

* Experience of maintaining electronic files and records and managing confidential material. A, I

Skills and Knowledge

* Competency with current office technology including MS Teams, Microsoft 365 applications (including Co-Pilot or other AI tools), emails and calendars, and associated communication tools. A, I

* Excellent communication skills to work effectively with a range of colleagues including board members, external stakeholders, staff colleagues and peers. A, I

* Reasonable knowledge and a willingness to learn about digital functionality that can support governance processes, including AI. A, I

* Understanding of governance frameworks and board-level protocols. I

Personal Attributes

* Confidence working across a complex organisation with multiple departments and the ability to build strong working relationships with stakeholders at all levels. I

* Ability to prioritise work and meet tight deadlines. I

* Able to use initiative and judgement in dealing with urgent or sensitive situations without direct supervision. I

* Ability to work with discretion on confidential matters. I

* Strong attention to detail and integrity in managing sensitive information. I

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
• Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
• Car Benefit scheme, Cycle to Work scheme
• Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free. (subject to affordability)
• Blue Light Card scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

The role will be required to be in the linked office at least twice a month. In this case the linked office is One America Square (EC3N 2LB).

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

We are currently seeking an Outreach Worker to join our dedicated team.  We recognise that the transition from the Approved Premises to community living can be a difficult time for our residents.  As Outreach Worker, you will support residents remaining in the Reading area, both prior to their move on and for up to six months post move on.  The aim is to support them living independently, with practical matters and signposting to additional support services within the community. 

This is a part time post, working 20 hours a week.  The proposed working pattern is Monday – Friday, 1pm – 5pm, but we are open to considering alternative working arrangements. 

Key Responsibilities:

• Identify residents that will be remaining in Reading at the earliest opportunity and work with them to prepare for move on, completing needs assessments and support plans.
• Continue to work with residents remaining in Reading for approximately six months post move on to support their successful resettlement into the community.
• Work closely with partner agencies (to include Alana House, Reading Borough Council, Thames Valley Police).
• Engage with residents in a fair and consistent manner, using motivational methods that promote the desired outcomes of compliance and rehabilitation.
• Work in line with all Elizabeth Fry Charity policies and procedures.

About You:

Essential Skills and Experience:

• Excellent verbal and written communication skills with strong attention to detail.
• Confidence using IT systems, particularly Microsoft Excel and Word.
• Effective time management and organisational skills.
• A commitment to the values and mission of Elizabeth Fry Charity.

Desirable:

• Experience working with individuals facing a range of social or personal difficulties.
• Understanding of the criminal justice system, particularly the Probation Service.
• Awareness of the challenges faced by women in the criminal justice system.

Personal Attributes:

• High levels of enthusiasm, motivation, and a proactive approach to work.
• Ability to work within professional boundaries, balancing care, and control.
• Flexible and adaptable, willing to take on a variety of tasks.
• Commitment to safeguarding and equal opportunities.

Why Join Us?

At Elizabeth Fry Charity, you’ll be part of a passionate and supportive team, making a real difference in the lives of vulnerable women. We value professional development and offer a collaborative working environment where your contribution truly matters.

In addition, we offer.

· Access to Perkbox, an employee benefits platform. 

· Confirmation in post bonus following successful completion of Probationary Period, as well as long term service awards at both three and ten years. 

· Access to Employee Assistance Programme. 

· 25 days of annual leave plus Bank Holidays per annum (pro rata), which increases with length of service up to 30 days.

· Meals provided at the Approved Premises by an in-house Chef, who will cater for all dietary requirements. 

Job Description

Main Duties and Responsibilities

Delivery of Services and Standards

· Identify residents that will be remaining in Reading at the earliest opportunity and work with them to prepare for move on, completing needs assessments and support plans.

· Continue to work with residents remaining in Reading for approximately six months post move on to support their successful resettlement into the community.

· Refer women to Alana House and support them to engage with this service.

· Work closely with partner agencies (to include Alana House, Reading Borough Council, Thames Valley Police).

• Engage with residents in a fair and consistent manner, using motivational methods that promote the desired outcomes of compliance and rehabilitation.
• Contribute to the enforcement of non-compliance with the Elizabeth Fry Charity programme, Elizabeth Fry Charity rules, licence and/or bail conditions.
• Contribute to the management of risk of re-offending and serious harm, through the monitoring of residents and liaison with other agencies, e.g. Probation Service, Police and Social Services.

· Liaise with other agencies to ensure that proposed ‘move on’ plans are appropriate, based on the residents’ licence and/or bail conditions and risk profile.

• Work as an effective member of the Elizabeth Fry Charity team, in accordance with agreed requirements and objectives.
• Undertake any other duties requested of you by a Manager, to ensure the Elizabeth Fry Charity is able to function as required.
• Complete all monitoring and evaluation requirements in the necessary timeframe.

Management of Physical Resources

• Ensure that any health and safety and/or building maintenance issues are reported to the appropriate Manager.
• Follow all health and safety, fire and Elizabeth Fry Charity security procedures.

Management of Systems and Information

• Maintain accurate and timely records, using the appropriate case management, assessments and local systems. 
• Maintain residents’ individual files to the required standards.
• Make records available for inspection and/or monitoring, as required.

General

• Undertake training, as required by the Elizabeth Fry Charity.
• Comply with all of Elizabeth Fry Charity policies and expectations.
• Actively engage in team meetings, practice development meetings, appraisal and supervision meeting with the Approved Premises Operations Manager and contribute to the business plan.
• Undertake any other duties requested of you by a Manager to ensure the Elizabeth Fry Charity is able to function as required.

Person Specification

Experience and skills

Essential

Excellent verbal and written communication skills with great attention to detail.

Confidence in using IT systems, including excel and word.

Excellent time management skills.

Desirable

Experience of working with a wide variety of people who have experienced a range of social/personal difficulties.

Knowledge and understanding of the work of the Probation Service and the assessment and management of risk.

An understanding of the challenges facing women who are involved in the criminal justice system.

Personal Qualities and Attributes

Essential

Commitment to the work and values of Elizabeth Fry Charity

High levels of enthusiasm, self-motivation and a “can do” attitude.

Ability to work appropriately within boundaries and to balance issues surrounding care and control.

Flexible approach to work and a willingness to undertake a variety of tasks.

Commitment to equal opportunities and safeguarding.

A fantastic opportunity for individuals with experience in financial management to join our team as Finance Manager (Mat Cover).

Start Date: First week of March 2026

As our Finance Manager you will be responsible for the smooth running of the financial administration of the charity. Working closely with the Director of Finance & Operations, you’ll create timely financial reports, budgets & forecasts to inform decision making.

As an experienced manager, you will bring strong financial management skills, efficient administrative systems oversight, and a proven track record of working effectively within small teams. Excellent communication and organisational abilities are essential, along with a proactive, solution-focused approach

Key Responsibilities:

• Financial Management: Oversee daily operations of the finance function, ensuring accurate month-end processes, preparation of management accounts, maintenance of the Xero accounting system, and strong financial controls and procedures.
• Team Leadership and Oversight: Manage and support the Business Administration and Finance Officer, reviewing reconciliations and ensuring effective financial operations, including accounts payable/receivable, cash flow, and corporate cards.
• Forecasting and Budgeting: Lead monthly and quarterly financial forecasting and support the Director of Finance and Operations in developing and monitoring the annual budget.
• Financial Processing: Ensure all transactions are supported with appropriate documentation, manage income recording with the philanthropy team, and oversee gift aid submissions.
• Payroll and Pensions: Process monthly payroll and pension contributions through Xero, manage HMRC obligations, and ensure staff expense claims are handled accurately and timely.
• Compliance and Governance: Prepare statutory returns for the Charity Commission and Companies House, ensuring compliance with all financial and legal reporting requirements.
• Uphold Envision’s values and be a role model for young people and volunteers.
• Ensure that all activity is delivered in line with Envision policies and procedures.

Essential Experience, Knowledge and Competencies:

• Prior experience of working in a similar role (min 2 years)
• Accounting qualification (e.g. AAT Level 3 or above, ACA, ACCA, CIMA) or Qualified by Experience
• Experience with IT systems – Office365, Shared drives
• Excellent communication skills, both written and oral, including the ability to present financial reports and information effectively to a wide variety of audiences.
• Commitment to Envision’s vision, mission and values and ability to work well in, and contribute to, our organisational culture

Desirable Experience, Knowledge and Competencies:

• Experience with IT systems – Xero, SafeHR, Salesforce, Docusign
• Experience of the charity sector and its accounting requirements
• Understanding of, and/ or lived experience of, the barriers that young people face, that contribute to the education and employment gap

Envision seeks to ensure we achieve diversity in our workforce and that all applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications with lived experience to apply as they are currently under- represented in our organisation. Envision graduates will be guaranteed a first round interview.

To apply you must please read the application pack and apply online.

Deadline - Midnight Monday 26th January

Please note:

- Applicants must have the right to work in the UK. Unfortunately we are unable to sponsor visas at this time.

- We will only be contacting candidates who have been shortlisted for interview. Therefore, if we do not contact you, please assume you have been unsuccessful.

- We also regret to inform you that, due to the high volume of applications we receive, we will be unable to provide you with feedback regarding your application.

Situated within beautiful gardens and grounds, the Royal Hospital for Neuro-disability (RHN) is a leading national centre of excellence and one of the longest-running charities and independent hospitals in the UK.

Set in a stunning Grade II listed Victorian building, the RHN provides adult person-centred services across the entire care pathway—from post-acute rehabilitation to end-of-life care—for people with complex neuro-disabilities and their families. Underpinned by a strong research and education framework, the RHN is more than a hospital; it is a vibrant community where residents engage in music, art, and holistic support to achieve the best possible quality of life. 

The role:

A fantastic new opportunity has arisen at the Royal Hospital for Neuro-disability for an ambitious and strategic Head of Fundraising to lead and expand the RHN’s income generation and manage and drive a high performing team.

The Head of Fundraising will be responsible for generating income from all fundraising income streams: Community, Events, Corporate, Trusts and Foundations, Legacy and Direct Mail (Donor Development). They will oversee all aspects of fundraising, including developing and implementing the Fundraising Strategy, managing key donor relationships, driving forward any capital appeals and leading a team of fundraising professionals.

Who we are looking for:

We are looking for a passionate, positive and highly experienced individual with a proven track record in senior fundraising roles within the charity sector and experience of successful income generation.  Candidates must be skilled on donor stewardship and stakeholder engagement, as well as being a confident and engaging public speaker.  Knowledge of fundraising standards and best practice are essential.

Main objectives of the role:

• Establish fundraising priorities and set fundraising goals in line with the wider organisational strategy
• Achieve the fundraising target and KPIs
• Lead on the organisation of a full calendar of fundraising events and activity and ensure applications are made in a timely manner
• Engage with Fellows, Trustees and volunteers to ensure wider RHN engagement
• Engage with internal teams to ensure the timely promotion of events, activities and to ensure engagement
• Work with clinical service teams particularly those areas fully funded by fundraising, to provide case studies and outcome reports
• To work closely with the Communications team to fully utilise social media and the RHN website for all fundraising events and activities.
• Act as the primary contact for volunteer committees and external partners as necessary

We are happy to consider applicants who are looking to work part-time for a minimum of 3 days a week. 

Candidates must be willing to work occasional evenings and weekends for events.

What we can offer you:

• Generous annual leave entitlement
• Hybrid working – a strong on-site presence is required for this role with a minimum of 3 days working on-site per week expected (pro rata for part-time)
• Free counselling and therapy sessions and other mental wellbeing support through our partner CIC Wellbeing
• Get involved in our free on-site wellbeing programs, including weekly yoga, and monthly pottery club (we are the UK’s only hospital with its own kiln)
• Financial support services such as low-interest loans and help with savings accounts through our partnership with London Capital Credit Union
• Join our wellbeing networks to connect with people in our hospital; we have a Pride network, Women’s network, and our Race Equality network. We also have heritage events to celebrate the diversity of our workforce – most recently we had a South East Asian celebration.
• Free on-site parking (rare in London)
• More benefits: Cycle2Work scheme, tech purchase support scheme, Blue Light Card discounts, and more.

Want to find out more?

We would be delighted to have an informal conversation with interested applicants and provide more details on the role, team and the RHN!   Please vist our website to view our full Job Description and learn more about us.

Maudsley Charity funds work led by South London and Maudsley NHS Foundation Trust, research teams at King’s College London, and partners in the voluntary and community sector to help build a more equitable and effective mental health care system in south London. We share what we learn to inform and inspire change across the UK.

We are a grant-making charity focused on advancing and accelerating positive change in mental health care. Our aim is to ensure that everyone who experiences mental illness can access the care that’s right for them.

While our roots are firmly in south London, we seek to amplify the knowledge and evidence generated through our programmes to influence practice nationally. We are a small but growing team (21 staff) with bold ambitions.

The role

Maudsley Charity is entering a new chapter of growth and renewal. We are strengthening our governance, welcoming new trustees, and establishing a Finance, Audit and Development Committee to underpin our ambitions. We are evolving our operating model to ensure we remain agile and effective as we scale our impact.

Following a period of interim leadership in this role, we are now seeking a permanent Director of Finance and Operations who will play a pivotal role in shaping this next phase.

This is a role of considerable breadth and strategic influence. The Director of Finance and Operations will lead our financial strategy, oversee our investment approach, including social and impact investing and manage our property portfolio. The role will also explore innovative funding models and commercial opportunities, ensuring we have the resources and resilience to deliver our mission. Alongside this, it will lead core operational functions; HR, IT, Facilities and drive digital transformation to strengthen our infrastructure for the future.

How to apply

To make an application, please click on the apply now button, with the following prepared:

• Your CV (no more than three sides).

• A supporting statement (no more than two sides) that sets out why you think this role is the right move for you and how you meet the knowledge and experience criteria.

Timeline

· Closing date - Friday 23rd January 2026

· Preliminary interviews - w/c 2nd February 2026

· First stage panel interviews - Wednesday 25th and Thursday 26th February 2026

· Final panel interviews – w/c 9th March

Foodbank Manager

We are delighted to be working in partnership with Vineyard Community & Richmond Foodbank, a Christian charity in Richmond that is committed to helping people through tough times and giving them the chance to thrive. Whether someone’s facing homelessness, food poverty, escaping abuse, or battling mental health challenges, Vineyard Community & Richmond Foordbank (VC&RFB) is there with care and support. In our busy world, it’s easy to miss those struggling around us, but at VC&RFB, they take the time to listen, connect, and see the person behind the story. By offering kindness and hope, they’re helping people rebuild their dreams and find a brighter future. Together, they are inspiring change and restoring hope.

VC&RFB is seeking a compassionate and strategic Foodbank Manager to lead their Foodbank provision across multiple sites. This is a significant role at the heart of their mission, often serving as the first point of contact for individuals and families at their most vulnerable moments. You'll be responsible for ensuring high-quality delivery, warm relational support, strong volunteer leadership, and a consistent, dignifying experience for every guest.

In this pivotal role, you'll provide leadership and supervision for the Assistant Foodbank Manager, Satellite Foodbank Leaders and volunteer teams, ensuring consistent high-quality standards across all sites. Working closely with the Operations Manager and wider team, you'll oversee all aspects of Foodbank operations including guest provision, volunteer coordination, data management through the Trussell Data Collection System, and product storage across multiple sites. You'll maintain strong relationships with referral partners, churches, schools, businesses and community groups, representing the Foodbank as a positive ambassador for the charity.

A particularly exciting aspect of this role is leading the development, setup and launch of VC&RFB's new Community Essentials Hub. This important initiative will expand the "Hope for Life" aspect of the mission, offering guests access to low-cost food and essentials provision, wider support, and opportunities to participate, volunteer and contribute. You'll help shape this new model, establish operational systems, develop partnerships with organisations such as 'Your Local Pantry', and create opportunities for former guests to be part of the running of the service.

The successful candidate must be able to demonstrate:

• Excellent relationship-building skills with experience supervising staff and/or volunteers
• Strong organisational skills, with experience in organising or coordinating activities, rotas or service delivery
• Experience supporting people facing vulnerability, poverty, or crisis
• Some experience contributing to new or developing services

This is a unique opportunity for a practicing Christian to combine operational leadership with compassionate community support. You'll help nurture an environment of hope, dignity, and stability at the heart of everything Vineyard Community does. Guests often share how transformative it is to feel genuinely seen, welcomed, and supported - to know they are not alone. As Foodbank Manager, you'll be instrumental in creating those moments of connection and care that can change lives.

This role is subject to a Enhanced DBS check, which will be carried out by the employer.

For an informal and confidential discussion about the role, please contact Nick Thomas, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.

*In accordance with the Equality Act 2010, Part 1, Schedule 9, it is a genuine occupational requirement that the post holder is a practicing Christian.

Contract & Hours: Permanent. Part time - 30 hours per week

Location: The Vineyard Community Centre, Richmond on Thames

Closing date for applications: Wednesday 22nd January 2026

Charisma vetting interviews must be completed by close of play on 26th January 2026

Interviews with Vineyard Community & Richmond Foodbank: Week commencing 2nd February 2026

Job location: Nationwide, any regional office

To build a fair education for all, we need to unlock the potential in all children – not just some. Together, we’re making it happen. Every day, our work takes us closer to a better future. But we need to do more. It’s a big challenge – and we need your help to take it on.

As Head of Fundraising Operations, leading the provision of data and insight to senior stakeholders, identifying trends in fundraising and instigating and implementing key processes are some of the ways you and your team will support the Fundraising Department to grow voluntary income.

You’ll lead on fundraising operations, data management, reporting, compliance and financial processes for the Fundraising Department. You will work as a member of the Fundraising Leadership team, shaping and delivering the departmental strategy. You will thrive in a fast-paced environment that gives you the opportunity to be creative and grow.

• Do you have experience using Salesforce or a similar CRM database to retain and report on fundraising performance?
• Do you have proven experience leading a Fundraising Operations team, or highly relevant alternative experience and have you worked in conjunction with other peer leaders in a collaborative and effective manner?
• Do you have excellent communication and relationship management skills, with the ability to convey complex information to a range of stakeholders and influence at a senior level?
• Do you understand the fundraising landscape, especially fundraising regulation, and its implications for our work?
• Do you have proven ability to manage, report on and deliver multiple projects or workstreams simultaneously, with a large group of internal and external stakeholders?

Yes to the above? Then we want to hear from you. You might be our next Head of Fundraising Operations!

Take a look at the job description and then complete an application on our careers website. Make sure you’ve got your CV ready to upload, along with a tailored cover letter that demonstrates how you meet our essential criteria. If you’re applying from an external job board, you’ll be redirected to our careers website. (Please note, we only accept applications through our careers website).

We expect first stage interviews to be held on Tuesday 3 February 2026 and second stage interviews on Tuesday 10 February.

Your new company
My client is a large London-based charity.
Your new role
Our role is Finance Operations Manager within the AP team. This role will include:
- Management of a large team, circa 18 staff
- Mentor and develop existing team leaders
- Build key supplier and internal relationships
- Manage day-to-day processing of circa 20,000 invoices per month
- Lead the team through a particularly busy time, including with the transition to a new system
- Recruit and train new staff where necessary
- Design and implement working patterns and structure
- Reconciliation of aged creditors
- Produce KPIs and systems performance metrics
- Liaising with treasury operations to ensure correct funding is in place for payments
- Contribute to IT and Project focus groups, overcoming technical issues
- Train team leaders on staff mentorship, training and support
- Build and maintain relationships with suppliers and internal teams

What you'll need to succeed
In order to succeed, you will need previous experience of managing a large and successful AP team, as well as staff management and training experience.
What you'll get in return
In return, you will have the opportunity to work in a busy and vibrant team, developing staff and contributing to a high-performing environment.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

South Atlantic Programme Manager (International)
Reference: DEC20259229
Location: Flexible in UK
Contract: Permanent
Hours: Full time, 37.5 hours per week
Salary: £44,315.00 - £47,312.00 Per Annum
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave

Introduction:

We are looking for an exceptional Programme Manager to join our UK Overseas Territories team to develop and manage an ongoing programme of international conservation projects in St Helena, Ascension, Tristan da Cunha and the Pitcairn Islands. Working closely with the RSPB’s network of territory partners the successful candidate will be responsible for facilitating the development of an ambitious portfolio of impactful projects conserving and protecting the unique biodiversity of these special islands.

What's the role about?

Your main duties will include:

• Facilitating the development, funding and implementation of a diverse programme of partner led projects including policy, species, habitats, science and capacity focused interventions
• Working closely with partners to ensure development and the successful delivery of projects and the ongoing development of organisational capacity.
• Define the RSPB role in supporting territory governments in identifying and prioritising impact focused recovery and conservation programming across the Southern Ocean UKOTs.
• Work with internal fundraising teams to identify new funding opportunities and to develop new projects and secure legacies/extensions to existing projects.
• Building and maintaining a network of stakeholders, both internal and external.
  • Internally this will include: relevant Programme Boards, the Globally Threatened Species Nature Recovery Group, Leadership Teams, Heads of International Programmes, Conservation Science and Policy Colleagues
  • Externally this will include: BirdLife Partners and other NGOs, UK and Territory Government Departments, Fund-raising bodies.
• Management of budgets (up to £1m p.a.)
• Reporting on progress through CORA
• Assisting the Head of UKOTs in running a Leadership Team to oversee the UKOT project pipeline and to maintain and build team morale and cohesion.

Essential skills, knowledge and experience:

We are looking for a professional, persuasive and engaging individual with an excellent understanding of programme management and the development and funding of compelling, high impact projects. They should have the skills and personality to be able to bring together dynamic teams and lead cross-organization collaborations.

The successful candidate will need to demonstrate the following experience:

• Educated to degree level.
• An ability to lead, inspire and influence a wide range of people, both internally and externally.
• Extensive experience of international partner led conservation delivery
• Demonstrated background of managing multifaceted projects and programmes in complex settings with immovable deadlines.
• Experience of line-management. Including H&S procedures for international work.
• Proven ability to manage budgets up to £1m p.a.
• Proven ability to secure external funding for projects through grant applications and especially governments and other institutional funding. Experience of the Darwin funding mechanisms of particular relevance.
• Experience of partner development working with small international NGOs to increase their capacity.
• Experience of working with UK and International government departments and ministries.
• Experience of managing contracts with partners or contractors.
• Excellent networking skills and experience of facilitative leadership.
• Knowledge of Project and Programme Management Frameworks.
• Excellent written and verbal communication skills.
• Competent IT user including MS Word, Excel, Powerpoint SharePoint and CORA.

Desirable skills, knowledge and experience:

• Experience of working in the UK Overseas Territories
• An ability to make occasional International trips. Although most of these would result in periods of up to two weeks away from home the extremely isolated locations of some of the territories may require longer timeframes away.

Closing date: 23:59, Monday 9th February 2026
We are looking to conduct interviews for this position in early March 2026.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.

Contact us to discuss any additional support you may need to complete your application.

No agencies please.

London National Park City is looking for an organised and adaptable Administration Manager to join our small staff team. This permanent role is essential to strengthening the infrastructure that enables our volunteer Ranger community and partner groups to make neighbourhoods across London greener, healthier and wilder.

As our Administration Manager, you'll be the operational backbone of our organisation – managing our CRM and internal systems, maintaining policies and procedures, and ensuring our staff and 150+ volunteer Rangers have seamless access to the information and resources they need. You'll work across all areas of our operation, from supporting Ranger onboarding and events to assisting with Board meetings and partner communications.

London became the world's first National Park City in 2019, and we are a long-term grassroots movement connecting people and nature across the capital. This role offers the opportunity to help scale our impact, fixing what needs fixing and structuring our work so more communities can take the lead in transforming their local areas.

You'll be an experienced administrator who excels at managing multiple information sources, planning ahead, and making smart decisions about systems and processes. You'll be disciplined and organised with excellent communication skills, but also creative and willing to chip in wherever needed.

You do not need a university degree to apply for this role, and we'll provide you with additional training and mentoring as you develop your skills.

No recruiters please – direct applications only.

Responsibilities

You will be responsible for managing our internal systems, record keeping, data management, and will provide support for our Ranger and Communications team.

You will work directly with each of our staff, to ensure that they have access to the information and resources that they need to operate effectively, and will keep our policies and procedures up to date. 

You’ll provide additional support as part of the wider staff team for external events and communications, and support board and working group meetings.

• Managing our internal CRM, ensuring information is well structured, records are consistent, up to date and appropriately secure and accessible.

• Liaise with Rangers and other volunteers to ensure that their records are up to date and they have access to all the internal resources that require.

• Support our Community Director in organising Ranger recruitment, inductions, and onboarding.

• Support in organising external events for Rangers and volunteers as part of our seasonal Ranger programme, and Festival events through the year.

• Manage travel arrangements, ticket booking, and tracking attendance at organised Ranger events and Field Trips.

• Support our Executive Director and Community Director in external meetings and communications with partners and supporters.

• Assist in organising Board and Working Group meetings, preparing agendas, taking minutes, and tracking actions.

• Provide regular updates to our staff team and Ranger community on your projects and activities, and overall progress on our programme goals.

• Contribution to half yearly progress reports and final project reports for external stakeholders and funders.

You will report to the Executive Director and work closely with your colleagues in our staff team and with our wider group of volunteers.

Candidate Profile

We’re looking for an organised, thoughtful and considerate colleague who will help us better support our Ranger community, and extend the reach and effectiveness of our staff team.

You will have the following experience:

• Experience in an equivalent administration or operations role, or demonstrable experience of transferable skills.

• Experience working with an online CRM system, such as Monday or Hubspot, as well as proficiency with Google Drive or other office applications.

• Demonstrable experience of supporting a small distributed staff team, and working with volunteers will be a distinct advantage.

• An ability to communicate and coordinate with a wide range of people at all levels of a variety of organisations.

• Excellent oral and written communication in a clear, concise, accessible and effective manner.

• Fluency in English, both spoken and written, is essential.

• Ability to effectively plan and prioritise workload within deadlines, and to set and meet high standards of delivery.

• Commitment to the vision of London as a National Park City and the success of the Ranger Programme.

Not sure you tick all the boxes? Please apply anyway as we want to hear from a wide range of potential candidates.

Diversity and Inclusion

We actively welcome applications from people of all backgrounds, particularly those from underrepresented, disadvantaged, and marginalised communities. We believe diverse perspectives and lived experiences strengthen our ability to serve London's communities effectively. 

We are committed to making reasonable adjustments throughout our recruitment process and in the workplace to ensure everyone can participate fully and carry out their duties. If you have any access requirements or additional needs, please let us know at any stage so we can work with you to provide appropriate support.

Salary and benefits

You will be joining and fully participating in a unique and inspirational community of changemakers and storytellers, active across London and increasingly around the world. We pay all of our staff at least the London Living Wage.

This is a permanent role and the salary range is £30,000 to £34,000 dependent on experience. This may be a part or full-time role and we are open to applications for flexible working arrangements.

You will have 25 holiday days allowance per year (pro rata for part-time staff).

Following successful completion of a 3 month probationary period, we will enrol you in our Nest pension scheme, and will make additional payments of 4% as long as you contribute 4% of your salary each month.

This role will predominantly be carried out remotely from home and in person at our Visitor Centre in London, with regular meetings and site visits across London, so you must be based in the UK and be prepared for regular travel. 

You must have the right to work in the UK already in place. Unfortunately we cannot sponsor or support any visa applications.

Senior Building Safety Manager

Location: London
Salary: £70,000 - £75,000 per annum

We are recruiting on behalf of a large, well-established Housing Association in London for a Senior Building Safety Manager to lead and oversee the organisation's building safety framework across a complex residential portfolio.

This is a senior role with clear accountability for compliance, assurance, and continuous improvement under the Building Safety Act. The successful candidate will play a critical role in protecting residents, supporting executive decision-making, and ensuring the organisation meets its statutory duties as an Accountable Person.

The Role

As Senior Building Safety Manager, you will provide strategic leadership on building safety, fire safety, and structural risk management. You will work closely with senior leaders, operational teams, and external regulators to ensure robust governance, clear accountability, and effective safety management systems.

Key responsibilities include:

• Acting as the senior lead for building safety across higher-risk and complex residential buildings

• Developing, embedding, and maintaining the organisation's building safety strategy and assurance framework

• Overseeing the production, maintenance, and submission of Safety Case Reports

• Ensuring the integrity and ongoing management of the Golden Thread of information

• Leading engagement with the Building Safety Regulator, Fire and Rescue Service, and other statutory bodies

• Providing expert advice and challenge to executive leadership, boards, and committees

• Managing building safety risks, controls, and remediation plans

• Supporting resident engagement and transparency on building safety matters

• Leading, influencing, and supporting internal teams and external consultants

About You

You will be a confident senior professional with strong technical expertise and the ability to operate in a highly regulated and politically sensitive environment.

You are likely to have:

• Substantial experience in building safety, fire safety, or compliance within social housing or a similarly regulated property environment

• Strong working knowledge of the Building Safety Act, Fire Safety Act, and associated regulations

• Proven experience managing higher-risk buildings and safety case regimes

• The ability to influence at executive and board level

• Excellent stakeholder management, leadership, and communication skills

Relevant professional qualifications in building safety, fire safety, construction, surveying, or risk management are highly desirable.

What's on Offer

• Salary of £70,000 - £75,000 per annum

We are currently seeking a Building Operations Support Officer (Hard Service and Project Coordinator) on permanent, full-time basis.

We are committed to improving diversity and inclusion across our organisation. Don’t meet every single requirement? Studies have shown that women and the Global Majority are less likely to apply for jobs unless they meet every single specification. If you’re excited about the role but your experience or qualifications don’t perfectly align, we encourage you to apply anyway. We particularly encourage applications from underrepresented groups such as the global majority, LGBTQA+, those with a disability and neurodiverse conditions.

The role:

The Building Operations Support Officer (Hard Services and Projects Coordinator) role has oversight of all external maintenance contractors ensuring all periodical compliance checks are completed, and that onsite contractors are fully inducted and are equipped with the necessary permits to work. This role requires working closely with the Building Operations Soft Services Officer and the Building Operations Coordinator. 

The role ensures that Shakespeare’s Globe buildings (on site and off site) are appropriately maintained and in good conditions and working order; and will assist the Deputy Head of Estates and Capital Projects with the implementation of Health and Safety Policy across the Globe estate.  This role will form an integral part of the Building Operations Emergency Response and 24/7 call out team.

The team:

The Building Operations and Security (BOPS) team plays a central role in ensuring that the Globe’s environment remains safe, compliant, and fully operational at all times. This team oversees the maintenance and performance of all building systems across the theatres, offices, public spaces, the Swan Bar and Restaurant, and offsite properties, while working closely with The Security team to keep the site safe for audiences, staff, and artists.

Working with other departments, the team supports the smooth running of performances, events, education programmes, and commercial activities by maintaining high standards of building safety, life-safety systems, and operational readiness. As part of this team, the Building Operations Support Officer (Hard Services & Projects Coordinator) plays a key role in managing essential maintenance, coordinating contractors, supporting compliance, and contributing to the Globe’s emergency response arrangements.

The skills:

• Proven experience coordinating hard FM services within a complex estate.
• Practical experience working with and overseeing external maintenance contractor.
• Experience managing planned preventative maintenance (PPM) programmes and reactive repairs.
• Demonstrable experience maintaining and reviewing compliance documentation and statutory records.
• Experience supporting emergency response, call-out, or facilities-related incident management.
• Strong understanding of building compliance requirements, including Electrical testing, Legionella control water hygiene, Fire Risk Assessment processes.
• Ability to manage and prioritise a varied workload.
• Excellent organisational skills.
• Confident communicator and capable of liaising professionally with contractors, and internal stakeholders.
• Ability to maintain accurate records.
• Proactive, and consistently promoting a strong H&S culture.
• Calm, reliable, and responsive, with the ability to work well under pressure.
• High level of integrity and professionalism.
• Willingness to participate in a 24/7 on-call rota and attend out-of-hours incidents when necessary.

Benefits:

• Discount in the Globe shop and onsite restaurants/cafes
• Staff discounts via My Globe perks and better Bankside Buzzcard
• Free entry to selected shows, events and activities
• Access to our free employee assistance programme and 24/7 virtual GP service
• Enhanced maternity, paternity, adoption, and shared parental leave and pay
• Life assurance scheme
• Rental deposit scheme
• Season ticket loans
• Eye test voucher scheme
• Flu vaccination scheme
• Cycle to work scheme
• Enhanced employer pension contributions after 12 months service.

To apply:

For more information, please download the job description from our linked main website/jobs page. To apply, please complete the online application form on our main jobs page by 5pm on Monday 19 January 2026.

If you have any queries on the application process or online form, please email the Recruitment Team - email on our main jobs page.

Prospectus is delighted to be supporting a small, London based performing arts charity to recruit for a Head of Finance and Operations. This is a role based full time from their site in Islington and is a permanent vacancy. The charity works with care leavers and at risk young people using drama, staging high profile theatre and film productions.

Reporting in to the CEO, the Head of Finance and Operations is responsible for managing the day-to-day operational, financial and legal aspects of the charity, the work it produces and its staff, ensuring successful delivery of all services. Accountable to the CEO, this person must ensure that the right balance is achieved between a programme of activity and prudent financial management. Some of the key responsibilities include strategic and financial planning, leading in the development and management of business plans. You will ensure realistic financial targets are set, work alongside the CEO to develop a robust, deliverable business plan for financial partnerships and will lead on the development and implementation of HR strategy and staff management policies. You will support the Fundraising team alongside the CEO, working with them to develop and manage a realistic weighted pipeline of trusts and foundations. You will also monitor funding agreements and renewals, support the preparation of corporate sponsorship contracts and over see the management of the office space.

The successful candidate will have prior experience managing finances, ideally for a charitable organisation or not for profit, however you do not need to be a fully qualified accountant. You will have team management experience with the ability to motivate and support staff and bring experience of embedding policies and processes to ensure smooth running of the organisation. You will be a self starter with the ability and drive to learn aspects of the role that you are not as familiar. The charity is open to candidates looking to develop and broaden their experience on the job and therefore you will not be expected to have strong experience in every area.

To apply please submit your CV in the first instance. Following your application, you may be contacted by Prospectus for an informal discussion and may be asked to provide further information to assist with the recruitment process.

As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.