Operation manager jobs in London

The Talent Set is delighted to be partnering with the Henry Smith Foundation on the recruitment of a Grants Database and Processes Manager. This is a pivotal role within the Grant Operations Team, responsible for leading the day-to-day management, development, and continuous improvement of the Foundation’s grants database and associated processes.

When grant-making systems work well, funding reaches the organisations that need it, and those organisations can reach the people they help without delay. When they don't, the gaps are felt by real people waiting for real support.

This role plays a critical part in ensuring grant-making activity is supported by robust systems, accurate data, and efficient, user-centred workflows. It combines technical system ownership with strong relationship building, project delivery, and a commitment to learning and improvement.

Key Responsibilities

• Act as system lead for the Foundation’s grants database, ensuring data quality, integrity, and day-to-day reliability
• Design, implement, and continuously improve grant-making processes, tools, and workflows
• Lead system improvements and projects, including testing, configuration, and collaboration with external suppliers
• Provide guidance, training, and hands-on support to colleagues to ensure confident and consistent system use
• Oversee reporting and data outputs to support operational insight and organisational decision making
• Champion best practice in data management, documentation, and compliance across grant operations

Person Specification

• Proven experience managing or administering complex databases and systems
• Track record of designing and improving operational processes and workflows
• Experience delivering training or support to non technical colleagues
• High level of attention to detail, with confidence working with data and reporting
• Excellent communication and stakeholder management skills
• A proactive, solutions focused approach with a strong commitment to learning and continuous improvement
• Alignment with the Henry Smith Foundation’s values and commitment to equity and inclusion

What’s on Offer
Salary: £45,500 per annum
Hours: Full time (35 hours per week)
Contract: Permanent
Location: London – Typically one day per week with variation (core days: Tues & Wed) in the King’s Cross office

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Requesting reasonable adjustments
We are committed to creating an inclusive recruitment process. If you require any reasonable adjustments to support you during the application or interview stages, please let us know. You can share your needs at any point in the process. Adjustments can be tailored to suit both physical and mental health needs. Our team will work with you to ensure you have what you need to perform at your best.

Our approach to candidates using AI in applications
We recognise that technology, including AI tools, can be helpful when preparing job applications, and we welcome the use of tools that support you in presenting your experience clearly. However, it’s important that your application genuinely reflects your own skills, experience, and voice. We therefore recommend reviewing any AI-generated content carefully to ensure accuracy and authenticity.

If you are invited to interview, we’ll want to hear directly from you about your skills and experiences. Any significant differences between your application and how you present yourself in person may negatively impact your application.

Are you excited by the latest innovations on the market to help people overcome barriers to independence?  Are you skilled at seeking out the best deals to pass on to the people who need them most?  Do you have the ability to put people at ease and feel supported?  Are you highly organised and dynamic?  If so, we need you!

An exciting opportunity has arisen to join our team as a Resource Centre Manager.  This is a fantastic opportunity for a Dispensing Optician, Sensory Equipment Specialist, or experienced practitioner with service management skills to lead and develop a well-established Resource Centre.

You will play a central role in supporting people who are blind, partially sighted, Deaf, hard of hearing and deafblind to access assistive equipment and technology that maintains independence and improves quality of life.

The role includes leading the day-to-day running of the Resource Centre, ensuring a high-quality, person-centred service, and working collaboratively across the organisation. There is also scope to shape and grow the service, including developing new income opportunities and resources.  You will be line managing a small team of staff and volunteers. 

We are looking for someone with experience in sensory support, strong organisational and people management skills, and confidence in advising on equipment and practical solutions. You will be proactive, flexible and committed to improving outcomes for the people we support.

This is primarily an office-based role with some travel across Surrey.

We can offer you:

· A generous annual leave allowance (full time annual leave entitlement is 28 days per annum, plus bank holidays)

· Pension contributions 6% matched with the Pensions Trust

· Access to an Employee Assistance Programme

· Investment in your development

· Annual flu vaccinations and an eye test every two years with a contribution towards work related glasses

· A vibrant and friendly team! 

Sensory Services by Sight for Surrey has been established for over 100 years.  We enable and empower people who are blind, partially sighted, Deaf, hard of hearing and deafblind to overcome barriers and to be as independent as possible.

An Enhanced Disclosure and Barring Service will be required, which we can arrange.

Closing Date:  Please apply by 9.00 am on Monday 18th May using our application form  

Interview dates: Shortlisted applicants will be offered an interview on Thursday 28th May. 

Kijana Kwanza (Young People First) is a grassroots charity supporting vulnerable children and young people in Moshi, Tanzania. We are seeking a part-time Finance Manager to lead our UK financial management and strengthen oversight across our UK and Tanzania operations.

This is a pivotal role at an exciting stage of growth, ensuring strong financial governance, donor accountability, and sustainable systems across a multi-country organisation.

Role Overview
You will oversee UK financial operations, compliance and reporting, while supporting robust financial oversight of our Tanzanian partner organisation. The role combines hands-on financial management with strategic input, governance support, and system strengthening.

We are looking for someone who:
• Is a qualified accountant (or equivalent experience)
• Has strong experience in charity finance and SORP
• Can produce clear, insightful management accounts
• Understands restricted funding and donor compliance
• Is comfortable working remotely and collaboratively across cultures
• Brings integrity, attention to detail, and a solutions-focused approach

Experience in international development, multi-currency accounting, and the use of accounting software such as Xero, along with donor CRMs (in particular Beacon), is desirable.

£51,250 to £60,250 per year 

Permanent, full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office 

It’s an incredibly exciting time within partnerships at Prostate Cancer UK. In line with the charity’s ambitious 10-year fundraising strategy, partnerships are a core component in raising vital funds and awareness to help men navigate the UK’s most common cancer. With nationally recognised, award-winning partnerships as our platform, matched with a record-high brand sentiment rating, a highly prominent cause and a marketplace looking for long-term strategic partnerships, we are building the team infrastructure to maximise our strong position through the launch of two developed functions – Account Development and Business Development. 

What the job involves 

You’ll lead our business development strategy for corporate partnerships, focusing on securing high-value, purpose-driven relationships with long-term potential (typically 6–8 figure), and building a robust pipeline to deliver sustainable income growth. 

• Own and deliver the business development plan, targeting major prospects and flagship partnerships with transformational potential. 

• Identify, prioritise and cultivate opportunities across key sectors (including sport and health), shifting activity from short-term, transactional asks to insight-led, multi-year partnerships. 

• Shape and test compelling funding propositions, working with internal experts (including Communications, Black Health Equity, Research, Health Services, and Equity & Improvement) to build integrated partnership offers. 

• Lead proposal development end-to-end: briefing colleagues, coordinating inputs, writing and reviewing pitches, and ensuring submissions are high quality, compelling and on time. 

• Take overall accountability for the business development pipeline: keeping it strategically aligned, properly valued, actively progressed and accurately forecast. 

• Improve performance through better pipeline discipline: growing value and volume at each stage, increasing conversion, and reducing lead times from opportunity identification to proposal submission. 

• Line manage and develop a team of three experienced Business Development Managers (including sector/specialist roles), setting clear objectives and coaching for confident, high-performance delivery. 

• Lead and support negotiations with senior stakeholders, ensuring new partnerships protect and enhance our brand, values and reputation. 

• Work closely with partnership colleagues to transition newly secured partners into account development so relationships are onboarded smoothly and set up to scale. 

What we want from you 

You’re a strategic, commercially minded new business leader who can spot and shape big opportunities, influence at senior levels, and convert complex partnership conversations into high-value, multi-year income. 

• Significant experience securing new, high-value corporate partnerships (typically 6–8 figure) in a commercial organisation, charity and/or agency environment. 

• A strong track record of delivering income through new business acquisition, with credible examples of taking prospects from first contact through to signed agreement. 

• Confidence developing high-value propositions and partnership packages that work for both the organisation and the partner. 

• Excellent pipeline management skills, with experience improving conversion rates, forecasting and proposal turnaround times. 

• Strong influencing and negotiation skills, comfortable engaging senior stakeholders and navigating complex internal decision-making. 

• Proven people leadership experience, with the ability to coach, set clear expectations and build a high-performing specialist team. 

• A values-led approach and commitment to equity, diversity and inclusion, with the judgement to ensure partnerships align with and strengthen our brand. 

• Desirable: experience in sport, health, brand-led or ESG-focused partnerships, and/or developing transformational 7–8 figure partnerships. 

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

How and where we work

Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.

Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.

We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition.

How to Apply
Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.

You can also download a copy of the job description and access the link to our careers portal to submit your application by visiting the website via the apply button.

The closing date is Wednesday 13 May 2026.  Applications must be submitted by 23:45 UK time.

Interviews: First stage interviews are currently scheduled for the week of 1 June 2026 and will be. held online. Second stage interviews will be held in person at our London Bridge office in the week commencing 8 June 2026.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

Charity People are really pleased to be working with Maudsley Charity to help them recruit a Funding Manager, a key role within their Living Well with Psychosis programme.

Maudsley Charity is a grant-making charity rooted in south London, working to advance and accelerate positive change in mental health care. We fund and support clinical, academic and community partners so that everyone who experiences mental illness can access the care and support that's right for them.
We're now recruiting a Funding Manager to join our Living Well with Psychosis programme - a major, long-term investment supporting grassroots community organisations across South London.

This role sits within the Programmes Team and focuses on grant management, relationships, learning and impact. It is not a fundraising role.

About the role
Reporting to the Programme Lead - Living Well with Psychosis, you'll oversee a portfolio of 21 diverse community organisations providing support to people affected by psychosis, with a particular focus on racially minoritised communities.

You'll lead on relationship-based grant management, ensure excellent stewardship of funding, and work closely with an externally commissioned Learning and Support Partner to gather and share learning across the Charity and with external partners. You'll also support grant relationship management for some funding awarded to South London and Maudsley NHS Foundation Trust and King's College London.

This is a pivotal role for someone who enjoys working closely with partners, understands the realities facing small community organisations, and is motivated by equity, lived experience and system-wide change.

Key responsibilities include:

• Managing a portfolio of community grants, including due diligence, monitoring and relationships
• Managing the contract and relationship with the Learning and Support Partner
• Gathering and sharing learning and insight from funded organisations
• Supporting the Charity's approach to proportionate monitoring and impact
• Strengthening links between community organisations, clinical teams, academics and commissioners
• Working closely with Finance, Communications and Fundraising colleagues where programme insight supports wider organisational work

We're looking for someone who:

• Has strong grant, contract or partnership management experience
• Understands financial and governance challenges facing small VCSE organisations
• Is confident working collaboratively across teams and sectors
• Is motivated by improving outcomes for people affected by severe and enduring mental illness
• Brings a thoughtful, organised and relational approach to their work

Lived experience of mental illness, or a strong personal connection to this work, is welcomed and valued.

Why work at Maudsley Charity?

• Hybrid working (typically 2-3 days in the office)
• 25 days annual leave plus Christmas closure days
• Employer pension contribution up to 6%
• Enhanced family leave and wellbeing benefits
• A friendly, inclusive, values-led culture
• Offices based at the Ortus building, near Denmark Hill station

How to apply
Maudsley Charity uses a blind recruitment process.

Ask Us Anything - online
Monday 11 May, 12.30-1.30pm
Via Zoom
Email to receive joining instructions. Attendance is optional and anonymous.
 

South London / Hybrid
£45,000 per annum
Full-time (37.5 hours)
Start date: mid-July 2026

Closing date
9am, Monday 18 May

Interviews
In person, Denmark Hill
28 May 2026

Interview questions will be shared in advance. Reasonable adjustments and UK travel expenses are available.

For an informal conversation about the role, contact Abi Blank at Charity People.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

We’re looking for someone passionate about community engagement to help build and strengthen relationships across Medway and Swale. In this role, you’ll connect with local audiences, carry out research to reach new communities, and collaborate with our team to deliver an inclusive and inspiring cultural programme.

Key Info:

● Full-time, 5 days per week (37.5 hours), and due to the nature of this programme, some weekend and evening work will be required
● Hybrid working with a minimum of 2 days per week in the Chatham-based Ideas Test office and regular travel to events/meetings at other locations.
● Salary: £28,000
● Holidays: 25 days holiday per year plus bank holidays.

As Audience Engagement Officer, your role will be to liaise, communicate and deepen relationships with our local communities. You will also carry out the necessary research and monitoring to reach our target audiences. You will work closely with the whole team, as we deliver a compelling, inclusive cultural programme for and with the people of Medway and Swale. We are seeking someone who shares our commitment to socially engaged practice and co-creation. Our work spans multiple art forms and ranges from small, intensive programmes to large-scale public works. We want to create authentic, impactful work with communities over the long term, experimenting and learning as we go. 

Key responsibilities:

• Working with Ideas Test Senior Producers to engage people in our neighbourhood programmes.

• Attend Ideas Test’s events: providing practical support to ensure a quality event, carrying out surveys and encouraging people to join the mailing list.

• Develop and maintain good relationships with community advocates and partners

• In collaboration with the Operations Manager and external evaluator, ensure that audience capture data and evaluation materials are collected and input.

• Maintain a social media presence with active engagement across a range of platforms.

• Ensure information about Ideas Test’s event is updated on the website and listed widely online and via newsletters. 

• Attend professional development training and other relevant opportunities

• Attend regular team meetings and contribute to the development and implementation of Ideas Test’s programme.

• Along with the rest of the team, help to develop, test, pilot and share learning across the programme partners and CPP peer learning networks and community networks (evaluation, audience data, models, case studies, toolkits and strategic documents)

• Be an enthusiastic advocate for the organisation and its work.

Essential:

• Excellent interpersonal skills

• The ability to communicate well across a variety of mediums

• The ability to work independently and with team members and partners

• Ability to work effectively under pressure, to multiple deadlines.

• Enthusiasm and commitment to inclusive and socially engaged arts practice

• Experience of using e-marketing / social media channels.

• Experience of managing and submitting online and offline event listings

• A high level of accuracy and attention to detail

• IT and digital skills

• Experience of working in similar or related environments

• Willingness to learn new skills and accept training.

• Prepared to work occasional unsociable hours (evening & weekend).

• Ability to travel across Medway and Swale

Desirable:

• Knowledge of analytic and insight tools to develop reach and engagement across digital platforms

• WordPress or similar content management systems to create, edit and maintain webpages

• Knowledge of Mailchimp, Canva, Adobe

• Knowledge and experience of CRM systems and databases

• Practical knowledge of data protection legislation

• Awareness of social inclusion strategies and issues

Applications must be received by the deadline of 12pm on Monday 18th May.  Interviews Monday 1st June. 

The British Paediatric Neurology Association (BPNA) is seeking to appoint an International Education Manager to join our team in central London, with the post requiring some international travel.

The BPNA is the professional organisation for doctors in the UK who specialise in the care of children with neurological disorders.  Building on our success to date, we are working jointly with the International League Against Epilepsy to facilitate the roll-out of an educational course for healthcare workers in countries around the world.  Paediatric Epilepsy Training (PET) was developed by the BPNA and has been running in the UK since 2005, and internationally since 2012, with over 22,000 attendees around the world to date.  PET has been successfully launched in 14 countries including Brazil, Ghana, Kenya, India, New Zealand and South Africa. Since 2012, there have been more than 9,000 attendees at courses outside the UK. 

The purpose of PET is to raise standards of care for children with epilepsy.  A UK faculty team delivers a 3-day launch programme in-country to faculty teams recruited locally, who commit to delivering a minimum of one course per year for 5-years.  The purpose of a launch event is to train the local team to deliver courses without reliance on UK faculty members. Roll-out is achieved through a healthcare partnership with the national paediatric or epilepsy organisation. 

The purpose of the International Education Manager is to project-manage ‘launches’ and provide additional support to further develop International Education at the BPNA.  You will work closely with colleagues and volunteers both in the UK and internationally to plan, problem-solve and to monitor progress against objectives.  You will be expected to develop strong project plans and budgets and to ensure that all projects are delivered on time and within budget. The role will involve travel to launch sites in order to run the launches and train local administrators.  You will support the ongoing development of the international PET Programme, including managing the travel of 18 international Country Leads to the UK in March 2027. You will also provide continual excellent stewardship to international faculty both established and new. We are looking for an experienced international development professional, who also has events and project-management experience. You will need to be flexible, organised, have meticulous attention to detail, be able to work to tight deadlines and be comfortable working in a global team with colleagues across different time zones. 

We care about what we do.  Diplomatic skills and the ability to build good relationships are very important.
 

JOB PURPOSE

The purpose of the International Education Manager is to successfully deliver international PET launches and rollouts and support the on-going delivery and development of the international PET programme. This role will:

· Project manage upcoming PET launches for the Caribbean and El Salvador/ Honduras.

· Travel to launch sites to manage launch events and to train local administrators to run PET courses.

· Manage project budgets and collate data for project reporting.

· Support the Director of Education to deliver the launch application process, monitoring incoming applications and queries.

· Support the overall delivery and development of the international PET programme.

· Maintain the quality and standards of PET, supporting others to do the same.
 

CORE DUTIES

1. Project manage PET launches ensuring that all activities are delivered on time and within budget.

2. Keep up to date with FCDO, news and local advice, produce travel risk assessments, and advise Director of Education and Executive Director on highlighted risks.

3. Work with Country Leads to set budgets for launches, manage expenditure and reconcile finances post-launch.

4. Work alongside the Director of Education, Education Content Co-Ordinator and International Programmes Assistant to support the delivery of the PET123 Update. Manage the travel of international attendees.

5. Develop relationships and Memoranda of Understanding with launch partners.

6. Carry out due diligence on new partners.

7. Working alongside colleagues across the Education department, ensure all course resources are consistent and maintain the quality standards for PET. Furthermore, support international partners to ensure easy access to the resources they need to run courses, including facilitating the translation of materials.

8. Contribute to quarterly Trustees’ reports on international short course activity and to the BPNA’s annual report.

9. Assist the Director of Education with launch information and data for fundraising proposals and reports as required.

10.  Support BPNA’s annual conference as required.

11.  Assist with other tasks as requested by the Director of Education, Executive Director or Trustees.

LEVEL OF SUPERVISION

Supervision of others

No direct supervision of others but will matrix-manage the International Programme Assistant on any tasks that require their support.

Supervision and support from your line manager and trustees

Your line manager will be the Director of Education.  Your priorities and targets are set according to the BPNA Operational Plan and the International Education Strategy and monitored by your line manager. 

COMMUNICATION

You will be in contact with both internal and external stakeholders at a variety of levels, including some for whom English will not be their first language. You should be able to adapt your communication style to the audience, ensuring the clear and comprehensive communication of logistical details.

FINANCIAL AND RESOURCE MANAGEMENT

· Ordering responsibility within defined BPNA procedures.

· Setting budgets for PET launches and ensuring expenditure is in line.

· Provide Expense reports to funders as required.  
 

TO APPLY

Apply via CharityJobs with your C.V and cover letter
Closing date: 29 May 2026 at 21.00

Interviews are intended to be held at our London office for Wednesday 10 June 2026 (please keep available) and we will inform successful interview candidates by 4 June 2026. Please do clearly inform us if for some reason you can’t make that date in person in your application.

Aimed start date of this role will be as soon as possible.

References will only be taken once your explicit permission has been given and after a conditional offer of employment has been made.

JUSTICE is looking to recruit a new Executive Assistant to join our friendly, outcome-focused, values-led team. This is a permanent role and provides an exciting opportunity for someone who is an experienced EA and thrives in a fast paced environment where priorities shift and no two days are the same.

We are looking for an individual who is motivated by the purpose of the charity, to improve the UK justice system so that it is fair and within everyone’s reach. You will take pride in enabling senior leaders to work efficiently, strategically and with impact. The successful post holder will be a highly organised and proactive professional who has supported multiple senior leaders simultaneously and who enjoys working autonomously whilst using their initiative to manage competing demands.

This role will suit someone who remains composed under pressure, exercises sound judgement when handling highly sensitive information, and plays a pivotal role in ensuring the seamless operation of the Chief Executive and Directors’ work.

The Executive Assistant will be a key part of our small but dedicated organisation, contributing to the effectiveness of the Executive Team and supporting the wider mission of JUSTICE. 

If this sounds like something you’d be interested in and something you would enjoy doing, please do apply!

Job Title: Assistant Store Manager

Location: Orpington

Salary: £21,921.20

Weekly Hours: 30

Reference: YMC1196329

Are you an experienced retailer?

Do you want to try a new type of retailing in Charity where you can support and deputise for a Store Manager raising money to help change young people’s lives?

You will work alongside paid staff and volunteers, proud of everything you achieve together at the heart of your local community and raise money for an amazing charity. If this excites you then we have a fantastic opportunity in our  store.

As an Assistant Store Manager, you will play a key role in the stores success. You will be highly organised with experience of merchandising, stock rotation and excellent customer service. You will work effectively and efficiently to maximise income for the shop and promote the work of YMCA within the local community. You will deputise for the store manager when needed and work in an environment that presents challenge and meaning.

Why join YMCA England & Wales?

You will have the opportunity to work in a role that is varied and stimulating, supporting the manager and shop team to represent and serve your local community. You will get real autonomy working with your Store Manager using your entrepreneurial skills to raise money and represent YMCA in your area.

You’ll also get a package that includes:

• Pension
• 28 days annual leave including bank holidays (pro rata for part time staff)
• Regular salary reviews
• Sick pay (after a qualifying period)
• Services to support your physical, mental and financial wellbeing, including an Employee Assistance Programme
• Health shield cash plan

This is an exciting time to join us as we embark on a journey of expansion. We are opening many new stores across England & Wales, Our Charity Shops are unique and offer a wide range of donated products. We are passionate about recycling and pride ourselves in selling over 95% of our donated stock and we don’t sell new goods! If successful, you will be joining an amazing team and receive support and guidance from your Store Manager and Area Manager.

 At YMCA England & Wales, we strive to create a workplace that fully reflects and serves its local community. We want all staff to feel empowered to bring their full, authentic self to work each day. We have diverse teams, we encourage everyone to do their best and support them to reach their full potential.

If you are passionate about improving young lives, this will be the role for you.

As an employer committed to inclusivity we welcome and encourage job applications from people of all backgrounds, particularly those from disabled and Black, Asian, and Minority Ethnic (BAME) candidates, who are currently under-represented throughout YMCA England & Wales

Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.

Job Purpose

The Area Manager will provide strategic and operational leadership for Treasures Foundation’s new ambulatory detox facility and first-stage supported housing service. This role is responsible for ensuring high-quality, trauma-informed support for women experiencing multiple disadvantage, including addiction, abuse, coercive control, poverty, mental health challenges, and involvement with the criminal justice system.

The postholder will lead teams, oversee service delivery, ensure regulatory compliance, and drive positive outcomes for women on their recovery journeys.

Key Responsibilities

Service Leadership & Delivery

• Lead the day-to-day operations of the ambulatory detox service and supported housing provision.
• Ensure services are safe, effective, person-centred, and trauma-informed.
• Embed a strengths-based approach that promotes recovery, independence, and long-term stability.
• Develop and implement service models, policies, and procedures in line with best practice.
• Work alongside the drug and alcohol teams who will hold the clinical risk (Our team will provide the support element)

Staff Management & Development

• Recruit, supervise, and support a multidisciplinary team.
• Provide regular supervision, appraisal, and professional development opportunities.
• Promote a positive, inclusive, and reflective team culture.
• Manage performance, absence, and wellbeing of staff.

Safeguarding & Risk Management

• Act as the safeguarding lead for the services.
• Ensure robust safeguarding practices are implemented and maintained.
• Oversee risk assessments and risk management processes for residents and service users.
• Respond effectively to incidents and ensure learning is embedded.

Partnership Working

• Build and maintain strong relationships with external partners including health services, substance misuse services, criminal justice agencies, and local authorities.
• Represent Treasures Foundation in multi-agency meetings and forums.
• Support pathways into and out of services to ensure continuity of care.

Compliance & Quality Assurance

• Ensure services meet all regulatory and contractual requirements.
• Monitor service performance, outcomes, and quality standards.
• Lead inspections, audits, and reporting processes.
• Maintain accurate records and data in line with GDPR and organisational policies.

Financial & Resource Management

• Manage service budgets effectively, ensuring value for money.
• Oversee staffing rotas and resource allocation.
• Contribute to funding reports and support future funding opportunities.

Service Development

• Contribute to the growth and development of Treasures Foundation services.
• Identify gaps and opportunities to enhance provision.
• Support the development of innovative approaches to supporting women with complex needs.

Person Specification

Essential

• Significant experience managing services in substance misuse, housing, or related fields.
• Strong understanding of trauma-informed care and working with women experiencing multiple disadvantage.
• Experience of leading and developing teams.
• Knowledge of safeguarding practices and risk management.
• Experience working with multi-agency partners.
• Excellent communication, leadership, and organisational skills.

Desirable

• Relevant professional qualification (e.g. social work, health, housing, or management).
• Experience managing detox or residential services.
• Knowledge of the criminal justice system and pathways.
• Lived experience (or strong understanding) of the challenges faced by the client group.

Core Values & Expectations

• Commitment to empowering women and promoting dignity, respect, and equality.
• Ability to work in a compassionate, non-judgmental, and strengths-based way.
• Alignment with the mission and values of Treasures Foundation.

Additional Information

• The role may require occasional evening or weekend work in emergency situations
• An enhanced DBS check will be required.

Interim Supported Housing Manager

Surrey | Women’s Homelessness Service
? Interim Contract 4-months | Immediate Start | Full-time, hybrid – 4-days on site

I am delighted to be working with a values-driven charity is seeking an experienced Interim Supported Housing Manager to lead a specialist women’s homelessness service in Surrey.

This is an opportunity to oversee a psychologically informed, trauma-responsive supported housing community delivering high-quality accommodation and holistic support to women facing homelessness and multiple disadvantage.

The service supports residents to rebuild stability, wellbeing, independence, and community connection through personalised support and strong partnership working.

The Role

You will provide operational leadership across the service, managing day-to-day delivery, staff performance, safeguarding, compliance, housing management, and service development.

You will lead and support a frontline team to deliver strengths-based, trauma-informed support while ensuring the service remains safe, effective, and resident-focused.

Responsibilities include:

• Leading the operational management of a supported housing service
• Managing staff performance, supervision, recruitment, and development
• Overseeing safeguarding, risk management, health & safety, and compliance
• Monitoring budgets, expenditure, and service performance
• Developing partnership working with housing providers and external agencies
• Supporting positive move-on outcomes and sustainable housing pathways
• Embedding psychologically informed and resident-led practice throughout the service

About You

We are looking for a confident and compassionate manager with:

• Experience managing supported housing or homelessness services
• Strong understanding of trauma-informed and strengths-based approaches
• Knowledge of safeguarding, housing management, and support delivery
• Experience leading teams within supported living, homelessness, or social care settings
• The ability to manage operational pressures while maintaining high-quality service delivery
• Excellent stakeholder and partnership-building skills

Experience supporting women experiencing homelessness or multiple disadvantage would be highly advantageous.

Why Apply?

• Opportunity to lead a meaningful, specialist service
• Supportive values-led organisation
• Immediate impact role with autonomy and visibility
• Chance to shape service quality and resident outcomes

If you are immediately available, with the above skills and experience,  please apply online today, I would love to have a conversation with you!

About us

With a 110-year history, we are proud to be able to say that the WI continues to be the largest and most influential UK-based women’s organisation, with over 170,000 members. Our campaigns push for change on the issues that matter to women and their communities, from equal pay to climate change, mental health and violence against women. The WI has brought about real change, and this record of action shows that we are as relevant today as we were in 1915.

The National Federation of Women’s Institutes (the NFWI) is responsible for running the organisation and provides support and advice to members at both regional and local levels.

About the Campaigns and Public Affairs Manager role

In this varied and exciting position, you will manage high profile WI campaigns and play a key role in achieving change on key issues affecting women and their community.

The Campaigns and Public Affairs Manager provides essential management of the Public Affairs team and its activities- including campaigning, lobbying, research and policy work- whilst working closely with the Director of Campaigns and Membership to maintain a strategic overview of the department’s work.

You will be responsible for devising appropriate lobbying strategies to achieve our key objectives, responding to governmental policy and consultation papers and supporting the NFWI’s media work in relation to all campaigning and Public Affairs activity.

This role also plays a vital part in managing departmental projects, from the development and implementation of campaign project plans, to identifying funding opportunities and administering budgets.  

Hours: Full-time, 35 hours per week.

Location: Hybrid working, with at least one day per week at our London office.

About you

Experienced in all aspects of campaigning and lobbying, with a strong understanding of current affairs and issues across the policy spectrum, you will be adept at taking a campaign from start to finish, whilst developing impactful influencing strategies in a political context. You will be a confident line manager, with experience of supporting and overseeing your team’s performance, development and wellbeing.

The ability to represent the NFWI externally- to civil servants, government departments and external organisations- as well as working closely with volunteers and members at a grassroots level is also key.

An understanding of key policy issues relating to areas such as women’s health or the environment would also be desirable, however your passion for helping the WI achieve its mission by making a difference every day will be the key to your success in the role.

Benefits

In return, we will offer you a hybrid working arrangement, which means a minimum of one day a week in your primary office and the rest worked from home, although you can work up to three days in the office if preferred; 28 days’ annual leave, rising to 30 days on completion of 5 years’ service with the flexibility to take your annual leave in hours; membership of our healthcare scheme; enhanced family-friendly policies; a commitment to employee wellbeing; and more.

How to apply

For further information about the Campaigns and Public Affairs Manager role, please download the recruitment pack which includes the job description and person specification.

To apply, please submit your current CV with a covering letter clearly explaining why you would be suitable for the role to the HR department.

Closing date: 13 May 2026.

First and second-round interview dates: w/c 18 May 2026, with the first round conducted virtually and the second in-person at our London office.

No other media or agencies, please.

The WI is proud to be an equal opportunities employer and values diversity. Reg. Charity No. 803793.

Help shape financial decision-making at one of the UK’s leading universities

King’s is a large, complex and internationally engaged university with ambitious plans for the years ahead. We are looking for an experienced finance leader to join us as Deputy Director of Finance Business Partnering (Operations), playing a key role in strengthening financial performance, decision-making and long-term sustainability across our Professional Services directorates.

This is an exciting opportunity for someone who wants to make a real impact. You will be part of our Financial Strategy, Planning and Performance function, helping King’s maintain the sustainable financial foundation needed to support our education, research and wider contribution to society.

The role

Reporting to the Director of Finance Business Partnering (Operations), you will lead high-quality finance business partnering services across a range of Professional Services areas, including Student Services, IT, Philanthropy and Alumni, Executive portfolios and other directorates.

You will directly line manage a team of Finance Business Partners and their Management Accountant teams, with overall responsibility for a team of around eight people, including three direct reports. You will also play a substantial leadership role across the wider Operations Finance Business Partnering team, supporting a team of around 19 colleagues.

This is a hands-on senior leadership role. You will work closely with senior stakeholders, providing expert advice, constructive challenge, analysis and timely decision support. You will help ensure financial plans are robust, risks and opportunities are understood, and resources are aligned with King’s strategic priorities.

What you will be doing

You will model excellent finance business partnering, using high-quality data and insight to support leaders across King’s Professional Services and Operations directorates. You will help stakeholders understand financial performance, make evidence-based decisions and identify opportunities to improve efficiency, value for money and long-term financial resilience.

Key responsibilities will include:

• Leading the delivery of finance business partnering across multiple Professional Services areas.
• Providing strategic financial advice, scenario modelling and long-term forecasting to support decision-making.
• Leading and supporting annual planning, monthly reporting, quarterly updates and forecasting processes.
• Developing clear, robust reporting and commentary for senior stakeholders, including Executive-level audiences.
• Supporting business cases, complex financial issues and cross-cutting initiatives.
• Ensuring income and expenditure are recorded correctly and that management accounts provide meaningful insight.
• Promoting compliance with financial policies, controls, data protection and secure use of financial information.
• Championing improvements to reporting, tools, dashboards, templates and processes.
• Supporting the Director in leading the Operations Finance Business Partnering team, including culture, priorities, development and ways of working.
• Deputising for the Director when required.

About you

We are looking for a qualified accountant with significant experience of leading financial advice, planning, forecasting and reporting services in a large, complex organisation.

You will bring strong leadership skills, a service-focused approach and the ability to develop high-performing teams. You will be comfortable operating in complex stakeholder environments, managing competing priorities and influencing senior leaders with clarity, confidence and credibility.

You will be someone who can combine technical financial expertise with sound judgement, strong relationship-building skills and a commitment to continuous improvement.

You will need to bring

• A professional accountancy qualification.
• Experience of leading financial support, advice or business partnering services relevant to this role.
• Strong leadership skills, including the ability to manage and develop professional staff.
• Experience of leading short- and long-term planning, forecasting and reporting processes.
• The ability to deliver change and financial improvement across a finance function and wider organisation.
• Resilience and the ability to manage multiple objectives across teams and complex stakeholder groups.
• Excellent written and verbal communication skills, including the ability to present clearly to senior stakeholders and committees.
• Strong numeracy and IT skills, including Excel and experience using corporate finance and reporting systems.

A degree-level qualification and experience of working in or with the university sector would be advantageous, but are not essential.

Why join King’s?

This role offers the chance to help shape a step change in finance business partnering at King’s. You will be joining at a time when the team is embedding a refreshed business partnering offer, improving reporting and forecasting tools, strengthening stakeholder support and building financial capability across the organisation.

You will have the opportunity to work on high-profile priorities, influence senior decision-making and contribute to financial sustainability across a university with a powerful mission in education, research and service to society.

How to apply

To apply, please send your CV by 25th May 2026. 

For an informal conversation about the role, please contact Phil Southern at Ivy Rock Partners. 

Payroll & Systems Manager

People & Culture | Hybrid 4-month FTC - Immediate start

Payroll is more than payslips. It’s trust, accuracy, and systems that quietly work so people can do their best work.

We’re looking for an experienced Payroll & Systems Manager to take ownership of payroll governance and HR/payroll systems for an organisation of around 350 staff, spanning salaried, hourly, and casual contracts. Payroll is outsourced, but this role is very much hands-on. You’ll be the expert voice in the room, the bridge between People & Culture, Finance, and our payroll provider, and the lead on shaping better, smarter systems for the future. This is a full-time role however part-time may be considered for the right candidate.

What you’ll be doing

• Owning the end-to-end payroll process, ensuring accuracy, timeliness, and full UK statutory compliance

• Acting as the internal payroll specialist, confidently reviewing calculations, deductions, pensions, and statutory payments

• Managing payroll inputs for variable hours and timesheet-based staff

• Building a strong, effective relationship with our outsourced payroll provider and holding service standards high

• Spotting risks, fixing inefficiencies, and reducing manual workarounds through better processes and cleaner data

• Leading the selection and implementation of a new HR and payroll system, from business case to go-live

• Acting as system owner post-implementation, ensuring controls, optimisation, and user confidence

• Producing meaningful payroll and people data reports that support financial planning and decision-making

• Working closely with People Operations, Finance, and managers to make sure changes are processed smoothly and on time

About you

You’re someone who likes things to work properly and isn’t afraid to roll up your sleeves to make that happen.

You’ll bring:

• Strong, practical UK payroll expertise and a forensic eye for detail

• Experience managing payroll across multiple employment types and variable pay

• Confidence working with outsourced payroll providers and challenging when things aren’t right

• A track record of improving payroll or HR systems and documenting clear, resilient processes

• Experience leading or supporting HR/payroll system implementations

• The ability to explain payroll and systems clearly to non-specialists

• A collaborative, calm approach, even when deadlines loom 

You’ll be joining a values-led organisation where people matter, systems should support rather than hinder, and continuous improvement is actively encouraged. This role has real influence, visibility, and the chance to leave things better than you found them.

If you care about accuracy, integrity, and building systems that serve people well, please apply online today, I would love to hear from you!

Harris Hill and the organisations we work with are committed to equality, diversity and inclusion and welcomes applications from all sections of the community. However, this post is restricted to women applicants due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.