Operation manager jobs in London

Islamia Girls’ School is a successful, independent secondary school in Brent, North West London. Rated “Good” by Ofsted, the school is rooted in a strong Islamic ethos and academic excellence. Our vision is to nurture well-rounded individuals through high standards, strong morals, and personal growth. With a warm, welcoming atmosphere and dedicated staff, we are proud to be a place many call a home away from home.

We are seeking an organised, professional, and committed School Receptionist to support the efficient day-to-day operations of the front office. This is a key role at the heart of school life, acting as the first point of contact for students, staff, parents, and visitors. The successful candidate will ensure high standards of administrative support, uphold confidentiality, and maintain a positive and welcoming environment for all stakeholders.

You will work closely under the supervision of the Deputy School Business Manager while also being expected to take initiative, prioritise tasks independently, and contribute proactively to the smooth running of the school.

Key Responsibilities

• Provide high-quality administrative and secretarial support to ensure the smooth functioning of the school office.
• Manage the school reception desk and telephone/email correspondence.
• Maintain accurate records, databases, and confidential files.
• Support the organisation of meetings, school events, and communications.
• Liaise professionally with staff, students, parents, and external agencies.
• Uphold strict confidentiality and contribute to safeguarding practices at all times.

About us: Tender is an arts charity working with children and young people to prevent domestic abuse and sexual violence through creative projects. Our programmes are safe, enjoyable, age-appropriate spaces where young people can engage with sensitive topics and ‘rehearse’ for real-life scenarios. Participants are encouraged to be both consumers and producers of learning through script-work, role-play and creative media such as films and art. Throughout, we enable young people to explore their choices, rights and expectations in relationships and to recognise the early warning signs of abuse.

About the role: We have been appointed as the secretariat of an Expert Reference Group (ERG) comprising a network of organisations in the London-wide violence against women and girls (VAWG) sector. The ERG supports the Mayor’s Office for Policing and Crime (MOPAC) with its delivery of the Mayor’s VAWG strategy.

As the secretariat for the ERG, we will ensure that the VAWG sector is fully involved in MOPAC’s VAWG-related work. We will convene regular meetings and other opportunities for ERG members to raise, discuss and escalate to MOPAC relevant issues affecting the VAWG sector, ensure the needs of victim-survivors of VAWG are represented, and bring together the shared expertise and knowledge of the VAWG sector to provide expert insight to MOPAC’s VAWG-related work.  

We are looking for a partner network coordinator to coordinate the operations of the ERG; support the partner network manager in liaising with MOPAC, the VAWG Board, and other key stakeholders; and ensure that the needs of both the VAWG sector and MOPAC are appropriately managed and represented through the ERG. The coordinator will work closely with the partner network manager, who will have overall responsibility for the operations of the ERG.

Key responsibilities: The main responsibilities of this role are:

• Coordinating and delivering all the activities of the ERG, ensuring timely and accurate communication of information between members
• Supporting the manager to strengthen relationships with all relevant stakeholders, in particular within MOPAC and organisations in the VAWG sector
• Supporting the manager with the recruitment of ERG members and ensuing all members are fully engaged and supported in the their roles in the ERG

At Providence Row, our vision is that everyone has a safe home and a community in which to belong. In order to achieve this, we want to support and accompany people who are homeless or at risk of homelessness on their journey to recovery, especially those who are most vulnerable and least likely to access services elsewhere.

We work with around 1,200 homeless and vulnerably housed people a year in London, offering an integrated service of crisis support, advice, recovery, learning and training programmes. Central to our work are our core values of Compassion, Respect, Inclusiveness, Empowerment and Justice.  These inform the content, style and delivery of all our services. 

We’re looking for a Data Manager to lead on the delivery of data management, analysis and reporting. Ensure robust governance and compliance of data and lead on data insight to be able to demonstrate impact and create opportunity.

The ideal candidate

To be considered for this role, you should be able to:

• Oversee the management, integrity and development of the operations Salesforce In-Form.
• Lead on the design and delivery of reporting tools and dashboards to monitor performance.
• Work with IT and external suppliers to maintain security and reliability of systems.
• Ensure accurate and consistent data entry, storage, and processing across all teams.
• Produce regular monitoring reports for service commissioners, ensuring compliance with contractual and statutory requirements.
• Prepare diversity, equality and inclusion (DEI) reports to track and improve outcomes for clients.
• Serve as the charity’s Data Protection Officer ensuring compliance with all data protection regulations (UK GDPR, PECR, etc.) and sector standards.
• Implement robust data quality assurance processes and reporting mechanisms.
• Maintain and regularly review data-related policies, procedures, and training.

Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Benefits

• 27 days holiday plus bank holidays
• Pension scheme
• Cycle to work scheme
• Season ticket loan
• Employee assistance programme
• Access to shopping discounts
• Learning & development opportunities
• Monthly reflective practice 

To apply:  Please upload your CV with a covering letter detailing how you meet the job specification by 12 March 2026 at 23:30.

Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

Are you passionate about making a real impact through safer, high‑quality environments? Do you want to use your estates, health & safety and compliance expertise to help drive meaningful change across a national charity? If so, Life Charity would love to hear from you.

We are looking for an experienced, proactive, and values‑driven Estates Manager to lead our Estates function and ensure our services, properties, and environments consistently meet the highest standards.

The Role:

As Estates Manager, you will be the driving force behind the quality, compliance and safety of Life’s estate. This role combines strategic oversight with hands‑on management of our property portfolio, ensuring all sites are safe, secure and operating to required standards.

You will:

• Lead Health & Safety and Premises/Facilities Management across the charity
• Ensure compliance with relevant legislation, regulatory requirements and internal standards
• Oversee risk management, audits, inspections and safety monitoring
• Manage the Estates Coordinator and foster a culture of continuous improvement
• Work with external partners to ensure checks are carried out (Gas, Fire Safety, Legionella, Asbestos, etc.)
• Manage property acquisition, disposal, leases, maintenance and contracts
• Develop and maintain estates policies and reporting systems
• Drive a positive, proactive health & safety culture across Life

This is a fantastic opportunity for someone wanting to lead meaningful change within an organisation that truly makes a difference.

What You’ll Bring:

We’re looking for someone who is:

• Highly organised, proactive, and able to take initiative
• A strong communicator with excellent written and verbal skills
• Confident managing estates compliance, risk, safety and property-related functions
• Experienced in managing a portfolio of properties (minimum 3 years)
• Able to lead others and support their development
• Skilled in identifying improvements and driving change

Qualifications/Experience:
✔ NEBOSH (or equivalent) in Occupational Health & Safety
✔ Evidence of continuous professional development
✔ Experience in data analysis or financial management (desirable)
✔ HND or equivalent in business/charity administration (desirable)

Information about the role: 

For further information, please see the attached job description. 

Please note, there is a requirement to drive for this role.

Salary: £38,000 per annum

Hours: 35 hours per week

Location: Home Based with travel to Leamington Spa and sites around the UK

Benefits:  

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:  

• Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours) 
• Birthday Leave  (applicable after 1 years service)
• Additional annual leave for long term service  
• Company Pension Scheme  
• Signed member of the Menopause Workplace Pledge 

Safeguarding and Equality: 

Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.   

We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.  

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.  

Goodman Masson are working with a small national children’s charity that provides life-changing specialist nursing care to over 40,000 seriously ill children across the UK.

They are seeking a Director of Finance and Operations to join their Senior Leadership Team. This is a pivotal hands-on leadership role that blends high-level strategy with the management of the charity’s core infrastructure.

The Role:

Reporting directly to the CEO, you will oversee the financial health and operational effectiveness of the entire organisation. You will be responsible for ensuring the charity remains sustainable, compliant, and efficient as it scales its impact.

Key Responsibilities:

• Strategic Finance: Lead long-range financial planning, budgeting, and forecasting while managing month-end/year-end close and annual audits.
• Operational Oversight: Manage day-to-day operations, including IT, facilities, vendor relationships, and organisational risk.
• People & Culture: Oversee HR operations, payroll, and benefits, while contributing to a positive and inclusive workplace culture.
• Leadership: Serve as a key member of the SLT, advising the Board of Trustees on the financial implications of strategic initiatives.

The Candidate

You will be a proactive, collaborative leader who can translate complex financial data into actionable insights for non-financial stakeholders.

Essential Requirements:

• Qualified Accountant (ACA, ACCA or CIMA)
• Experience in a leadership role within the charity sector.
• Proven experience leading HR or administrative functions.
• A strategic thinker capable of managing multiple projects and deadlines under pressure.

Salary range is £65,000 - £70,000 + Benefits (including 7% non-contributory pension)

Hybrid working model with 2 days per week in the office, which is in Amersham, Buckinghamshire.

Applications are being reviewed on a rolling basis therefore please apply ASAP to ensure your details are considered.

Operations Officer
£17.58 per hour
21 hours per week (flexible across Monday–Friday)
Temporary – 3 months starting w/c 9th March

Join a Purpose-Driven Organisation Making Real Impact This is a fantastic opportunity for someone who enjoys variety, takes initiative, and wants to contribute meaningfully within a values-led organisation.
We are working with a small, passionate social justice charity championing the rights of women and girls. With a collaborative and energetic team culture, this role offers real scope to shape processes and gain exposure across operations, governance and finance.

Based in vibrant offices (with excellent facilities and plenty of good coffee), you’ll play a central role in keeping the organisation running smoothly.

The Role As Operations Officer, you will provide vital support across finance, governance and day-to-day operations.

Key responsibilities include:

• Supporting the CEO with finance and governance administration
• Processing invoices, bookkeeping and setting up payments (using Xero)
• Preparing papers for Trustee and Committee meetings
• Acting as minute taker and liaison for trustees
• Coordinating office systems and supplier relationships
• Supporting recruitment and onboarding processes
• Maintaining contact databases and internal systems
• Assisting with events and team activities

This is a varied and hands-on role suited to someone who enjoys being at the heart of operations and making things happen.

About You We’re looking for someone who:

• Has experience supporting finance processes (invoicing, bookkeeping or similar)
• Is highly organised with strong attention to detail
• Has experience providing administrative or operational support within a team
• Is confident managing multiple priorities and working independently
• Communicates professionally and builds collaborative working relationships
• Is comfortable handling confidential information with discretion
• Is committed to social justice, equality and the charity’s mission
• Experience within the charity or not-for-profit sector would be advantageous

Why Apply?

• Flexible working pattern across the week
• Hybrid working with a welcoming Shoreditch office base
• Exposure to governance, finance and senior leadership
• Opportunity to contribute meaningfully within a mission-driven organisation
• Supportive, values-led team environment

If you’re proactive, organised and motivated by purpose, we would love to hear from you.

Interviews will be scheduled on a rolling basis ahead of the closing date.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

In order to make the most of the opportunity our redeveloped hall and rooms provide we are seeking to appoint a Venue Manager. We are looking for a personable and energetic individual, with experience in marketing and business development, to help us realise our vision, which puts All Saints Hall back at the heart of community life, both in all that we seek to do in service of the community – especially young people, children, families and those who are marginalised – and as a flexible and attractive space to hire for conferences and classes, parties, weddings and more. 

Whilst the Venue Manager’s focus will, primarily, be on the Hall and its site, it is important that the individual integrates well into the wider staff team. It is also important that our new facilities are seen as one (albeit important) part of the greater whole. The Venue Manager will work closely with the Parish Manager and also our Property Manager, who will be a great resource for the successful candidate, knowing the building inside out.

It will be key for the person who is appointed to this role to understand the importance of mixed usage, for church and community, for outreach and for hires, and the successful candidate will be someone who sees this crucial mix as an opportunity and not a burden. Those already exploring using the Hall, for a range of different activities, are telling us that this is a great selling point, to have beautiful contemporary space, which has been invested in both for hire and for community work.

We very much hope that All Saints’ Hall becomes a busy hub, and it is envisaged that the Venue Manager will build relationships with suppliers, cleaning and security contractors and other assistance (including opening and closing) for times and events where that is appropriate.

Recognising that the role requires flexibility and a range of skills, we would be prepared to explore the possibility of a job share for the right candidates.

Main Responsibilities

Marketing

• Developing and successfully executing a marketing strategy for the venue, building relationships with potential hirers and community groups.
• Managing the All Saints’ Hall website and developing a social media presence.
• Managing the launch of the redeveloped hall for maximum impact.
• Growing the reputation of the venue for high quality hire locally and more widely.

Business Development

• Growing and developing relationships with both event and longer-term hirers.
• Networking in the local community to raise the profile of the venue.
• Building relationships with approved caterers and other event conduits.
• Working with other staff to build meaningful community partnerships relating to venue usage and hire, to further All Saints Church’s mission and ministry.
• Communicate and liaise with the Hall Marketing and Operations Committee, making best use of members’ experience and expertise.

Venue Hire

• Managing the tensions of seeking to ensure the venue is used for social action and outreach, community use and event hires.
• Increasing income for usage and hire wherever possible.
• Maximising usage of the whole building (main hall, meeting rooms and gallery).
• Being creative in attracting long-term hirers.
• Being entrepreneurial in working with those planning events to facilitate a good quality experience.
• Managing invoicing.

 Building Management

• Ensuring that the venue complies with all health and safety regulations, policies and procedures.
• Being responsible for risk assessments for use of the venue and for events taking place.
• Managing the cleaning of the venue and turnaround after different hires/events.
• Managing service contracts.
• Working closely with the property manager to manage maintenance requirements and building works.

 General

• Financial budget management.
• Participation in staff meetings, regular supervision meetings with line manager and All Saints’ performance and development process.
• Demonstrate a commitment to the ethos and values of All Saints, and the principles of equal opportunities, both in relation to employment issues and service delivery, and adhere to the policies of the Parochial Church Council.

Person Specification

Essential:

• A people person who is able to work flexibly across a diverse organisation
• A collaborative individual who works well in a team but who is also self-motivated and diligent when working alone
• A capacity to build relationships, with experience in networking
• A problem solver, who possesses both resilience and creativity
• Proven experience in marketing
• Proven experience of business development
• Experience of venue or events management
• Experience of managing budgets
• Experience of managing a varying workload, with effective time management skills
• A good communicator, both verbally and in writing
• IT literacy, with a good working knowledge of MS Applications
• Enthusiasm for the inclusive vision, values and ethos of All Saints’ church 

Desirable:

• Experience of venue and events management
• Experience of managing staff
• Experience of working with volunteers
• Understanding of the nature and work of a parish church

The Organisation

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.

We also manage other important public spaces, including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other public spaces are among the most visited attractions in the UK, with tens of millions of visits every year.

We are now looking for an Operations Assistant to join us on a full-time, permanent basis, working up to 40 hours per week including at least one weekend day per week.

The Benefits

• Salary of £28,808 per annum
• 26 days' annual leave plus public holidays, increasing to 29 days after three years’ service (pro rata)
• Pension scheme (3% employee contribution; up to 10% employer contribution)
• Private medical insurance and healthcare cash plan
• Employee assistance programme and access to mental health first aiders
• Learning and development opportunities
• Cycle to work scheme

This is a fantastic opportunity for a customer-focused individual to join our thriving organisation.

You’ll enjoy a role that puts you right at the heart of vibrant, outdoor venues, building confidence, customer service expertise, and operational skills in a fast-paced, public-facing environment where no two days feel the same.

Just as you support our lovely customers, we will support you with a welcoming team culture, ongoing learning opportunities, and the encouragement to grow your confidence and capabilities in a role where you’re truly valued.

So, if you’re looking for a role where people, place, and purpose come together, apply now and start your journey with The Royal Parks today!

The Role

As our Operations Assistant, you will support a seamless customer journey at the Hyde Park and The Regents Park Tennis venues, from arrival through to departure.

Acting as a first point of contact, you’ll engage with customers across our facilities, responding to enquiries, encouraging repeat bookings, and escalating complaints when needed, while consistently delivering a high standard of customer service.

You’ll also help maintain safe, well-managed venues by promoting positive customer behaviour, managing expectations around court usage, and supporting the procedures that keep day-to-day operations running smoothly.

Additionally, you will:

• Provide information about the surrounding park environment
• Process bookings for all visitors
• Handle tenders in line with financial policies
• Support the preparation of areas for activities and events
• Attend team briefings
• Follow safeguarding guidelines for children and adults at risk

About You

To be considered as an Operations Assistant, you will need:

• Excellent customer service skills and the ability to manage customers and resources to achieve smooth operations and a great customer experience
• Computer literacy, with the ability to use a variety of systems and MS Outlook, Word and basic Excel
• Excellent communication skills, along with the ability to effectively communicate with a range of audiences
• Organisation skills, with the ability to prioritise tasks simultaneously and perform effectively under pressure

We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.

Other organisations may call this role Customer Service Assistant, Leisure Assistant, Sports Facilities Assistant, Visitor Services Assistant, or Front of House Assistant.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be.

So, if you want to apply for the role of Operations Assistant, please apply via the button shown.

If you are a proactive, people focused HR professional with excellent organisational and communication skills — and you’re excited by the opportunity to support a global women’s health charity — then we want to hear from you!
 
Location: 122 Freston Road, London - hybrid with a minimum two days per week in the office
Hours: 37.5 hours per week
Salary: £40,000–£45,000 per annum (depending on experience)
Benefits: Excellent benefits package including 25 days per year bank holidays 3 days leave between Christmas and New Year, 4% employer pension contribution, Employee Assistance Programme, death in service benefits.
 
The Organisation
 
The International Society of Ultrasound in Obstetrics and Gynecology (ISUOG) is a highly respected professional membership organisation with members in 165 countries, comprised primarily of clinicians who utilise and depend on ultrasound in all aspects of obstetrics and gynecology. The Society includes obstetricians and gynecologists, trainees, medical doctors, scientists, sonographers, midwives and other health professionals who work to advance women’s health and well-being globally. Our mission is to improve women’s health through the provision, advancement and dissemination of the highest quality education, standards and research information around ultrasound in Obstetrics and Gynecology . This is achieved through education and training, programmatic initiatives and advocacy.
 
The Role
 
Reporting to and working closely with the Chief Executive Officer, you will lead and manage ISUOG’s HR functions while ensuring our London office operates smoothly, safely, and efficiently. You will be the first point of contact for HR and office matters, delivering excellent customer service to staff and stakeholders.
 
Key elements of the role include:
 
Human Resources
 
• Lead and manage HR strategies and initiatives
• Oversee recruitment, onboarding and performance management
• Ensure HR policies, procedures, and employment practices are up to date and legally compliant
• Manage employee relations, learning and development, and HR administration
• Maintain accurate HR records in line with GDPR
• Office Management
• Manage day to day office operations, equipment, suppliers and logistics
• Oversee travel, IT coordination, telephone systems, mail, and building matters
• Maintain office efficiency and ensure high operational standards
 
Health & Safety
 
• Lead organisational health and safety compliance
• Ensure risk assessments, safety processes and mandatory training are up to date
• Reporting
• Develop HR and office related reporting to support organisational decision making
 
About You
 
You will have a strong generalist HR background, excellent communication skills, and a proactive, solutions focused approach. You’ll be comfortable working independently, supporting a diverse team, and managing sensitive issues with professionalism.
 
You will have:
 
• A good first degree in HR or related field and hold CIPD Level 5 or above
• Experience of providing HR guidance and support to a senior team
• Strong organisational and relationship building skills
• Knowledge of HR systems, up to date UK employment law regulations, GDPR and awareness of health and safety requirements
• Experience of office and HR administration
 
We would particularly like to hear from you if, in addition to the above, you also have experience of working as a standalone HR Manager, working with medical professionals and/or facilities or health & safety management experience.
 
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

Closing date: 11.59pm, Monday 9th March 2026

You may also have experience in the following: HR Manager, Human Resources Manager, Standalone HR Manager, HR & Office Manager, People & Operations Manager, Head of HR (Small Organisation / Charity), HR Generalist, Senior HR Advisor, People Manager, HR Business Partner (SME / Standalone), Office Manager with HR Responsibilities, Operations & HR Manager, HR and Compliance Manager, HR & Health and Safety Manager, People and Workplace Manager
 
REF-226 614

About the Role

This is an exciting opportunity to lead and develop the membership offer at the Horniman Museum and Gardens, overseeing a popular and growing scheme that plays a vital role in supporting our work. As Membership Manager, you will manage the day-to-day running of the membership programme while helping to shape its future direction, ensuring it continues to engage, inspire and retain a loyal community of supporters.

Sitting within the Communications and Income Generation Directorate and reporting to the Head of Fundraising, you will oversee membership operations, data and income processes, and deliver an engaging programme of events and communications for members. You’ll also line manage a Membership and Fundraising Assistant and work collaboratively across teams including Visitor Experience, Retail & Admissions, Digital and Finance.

This role would suit someone who enjoys combining data, finance and systems management with creativity and relationship-building, someone motivated by growing income, improving processes and delivering excellent experiences for our members.

Key Responsibilities

• Lead the effective management and development of the membership scheme, ensuring income and retention targets are met
• Oversee membership data, CRM processes and reporting, ensuring accuracy, compliance and continuous improvement
• Manage Direct Debit and Gift Aid processes in partnership with Finance, maintaining robust and compliant financial procedures
• Plan and deliver an engaging programme of member events, communications and recruitment campaigns to grow and retain support
• Line manage the Membership and Fundraising Assistant, providing clear direction, support and development
• Build strong working relationships across the organisation and with members, stakeholders and supporters to champion the value of membership

About You

You are organised, detail-focused and confident working with data and financial processes, but you’re equally comfortable building relationships and delivering engaging communications. In this role, you’ll bring experience from a membership or fundraising background, and enjoy taking ownership of systems and processes, identifying improvements and implementing them effectively. You’ll be confident using CRM databases and managing income streams such as Direct Debits and Gift Aid, ensuring accuracy and compliance at all times. You thrive in a collaborative setting, working across departments and developing positive relationships with our members and other colleagues. You’re proactive, solutions-focused and able to balance competing priorities while maintaining a high standard of work. Most importantly, you’ll be motivated by the impact that membership makes for the Museum and enthusiastic about contributing to the organisation’s mission and future growth.

Key Qualities, Skills, and Experience

• Experience working within a membership or fundraising function, ideally within an arts, culture or heritage context
• Strong experience of working with relational databases and CRM systems, with the ability to analyse data and produce meaningful reports
• Knowledge of Direct Debit processing and Gift Aid, with a clear understanding of handling financial and personal data securely and compliantly
• Excellent written and verbal communication skills, including experience producing newsletters or member communications
• Strong administrative skills, high levels of accuracy and confidence working with numerical data
• Ability to manage and prioritise a varied workload, meet deadlines and work collaboratively across teams
• Experience of managing colleagues, and an ability to provide clear guidance and training where required.
• A genuine interest in the organisation’s mission, alongside a commitment to equality, diversity and continuous professional development

Salary: £36,598 per annum (pro rata to £29,278 per annum)

Hours of work: Part Time, 28 hours per week

The closing date for completed applications is 10am on 11th March 2026.  Interviews will be held on 19th and 20th March 2026. 

The Institute of Physics (IOP) exists to help physics and the people behind it realise their potential for our lives, our society and our planet.

Working alongside our members and leaders from across the physics community and beyond, we’ve identified three priorities that will shape our work over the next five years: Skills, Science and Society. These priorities sit at the heart of everything we do.

We’re currently looking for a Data Manager on a fixed term basis for 12 months, to help us deliver our mission.

What’s it like working at the IOP?

The IOP is a friendly, inclusive and ambitious organisation. Diversity and inclusion are central to how we work. We focus on supporting our people to thrive, offering competitive pay, great development opportunities and a generous benefits package.

Some of our benefits include:

• An excellent pension scheme
• Private medical insurance, life assurance, dental insurance and a healthcare cash plan
• Eye care vouchers, annual flu vaccinations, long service awards and access to an employee assistance programme
• 25 days’ annual leave as a standard, in addition to floating bank holidays
• Flexible working opportunities

The Role

What will I be doing? 

The role oversees: 

• Creation and management of Data governance frameworks 

• Creation and management of Data quality controls and lifecycle management 

• In collaboration with a data warehouse management partner, to design and implement Data ingestion, modelling, warehousing and reporting, using a data discovery audit carried out in 2025

• Vendor delivery and technical oversight 

• Organisation‑wide data literacy and cultural change 

• This includes managing risks; ensuring GDPR and security controls are applied, and enabling teams across all directorates to make informed, data‑driven decisions

Projects you work on may include: 

• Delivery and optimisation of the outsourced data warehouse, including Snowflake architecture and Azure hosting

• Implementation of data ingestion pipelines with a data warehouse partner using tools such Fivetran and transformation workflows using Medallion and Kimball principles

• Establishment of the organisation‑wide data governance model, including catalogues, lineage, role‑based access controls and quality metrics

• Supporting directorates with reporting needs using Power BI and improving data consistency

• Through the use of training partners; upskilling staff and embedding a sustainable data‑driven culture through training and champions

Who will I work with? 

• The outsourced data warehouse supplier team (data engineers, architects, analysts) 

• Internal stakeholders across all five IOP Directorates to support consistent data governance and quality

• IT colleagues including the IT Manager, Infrastructure Engineer, Salesforce Product Manager, AV Technician, and Application Change & Risk Manager

• Project Managers and governance leads to ensure alignment with strategic objectives, compliance, and risk standards

Ideally, we hope you’ll apply if your skills include: 

Essential Criteria 

• Strong understanding of data warehousing, ETL/ELT processes, data modelling (Kimball), and Medallion architecture 

• Demonstrable experience managing vendors delivering hosted or managed data warehouse solutions

• Ability to establish and maintain robust governance frameworks, data catalogues and security models

• Excellent communication skills and ability to work with non‑technical stakeholders

• Strong analytical and problem‑solving skills

 Nice to have 

• Experience with Snowflake, Azure, Fivetran (or similar), Power BI, CI/CD and Infrastructure as Code

• Familiarity with GDPR and data security standards

• Certification in Data Governance (e.g., DAMA) or evidence of continued professional development

• Experience embedding culture change or delivering organisation‑wide training 

• Understanding of IOP’s mission and the importance of physics for public benefit 

At the IOP, we know that great candidates don’t always tick every box. If your experience looks a little different, but you bring enthusiasm, curiosity and a willingness to learn, we’d love to hear from you.

How to apply

Alongside your CV, please include a cover letter explaining how you meet the person specification.

How will I be working?

We operate a flexible, trust‑based working model that gives colleagues autonomy over how, when and where they work, while recognising the value of in‑person collaboration. You will be assigned a base office, with hybrid working offered as standard.

You will engage in regular in‑person collaboration with your team (as operational appropriate), as well as with colleagues across the wider organisation, to ensure effective operational alignment and to support our inclusive approach to working.

As an organization we meet in person once a quarter at our Head Office in Kings Cross, London. 

Why join the IOP?

The IOP is the professional body and learned society for physics in the UK and Ireland. As a charity, we’re passionate about increasing public understanding of physics and supporting a diverse and inclusive physics community. 

We’re committed to creating a welcoming and inclusive culture for everyone. If you need any reasonable adjustments during the application or recruitment process, please let us know we’re always happy to help.

Please note whilst we are unable to offer visa sponsorship for this role, we warmly encourage applications from candidates who already have the right to work in the UK and Ireland.

The Salesforce Data Administrator is responsible for the day-to-day administration and effective use of SPEAR’s Salesforce-based client platform, In-Form, ensuring that data is accurate, secure, and used consistently across the organisation.

The role plays a critical part in supporting SPEAR’s homelessness services by maintaining high-quality client and service data, enabling reliable reporting, performance monitoring, and evidence-based decision-making. Working closely with frontline teams, Directors of Operations, and senior leaders, the postholder ensures that data systems and reporting meet GDPR, contractual, and statutory requirements, and support accountability to funders and commissioners.

Through effective system administration, user support, and data governance, the role helps ensure that SPEAR can demonstrate impact, monitor service delivery, and continuously improve outcomes for people experiencing homelessness.

Key Information

Location: Kennington, office-based

Salary: from £34,000

Contract: Full-Time, Maternity Cover (9-12months)

Hours: Monday - Friday, 9.30am - 5.30pm with some out-of-hours work needed for events such as our Spear Celebrations

Closing date: We are interviewing on a rolling basis and might close the application early if we find the right candidate

Assessment Day: Thursday 5th March

For more information please read through our Work With Us Information Pack and Job Specification.

If you require any reasonable adjustments as part of the recruitment process, please let us know.

Role Responsibilities

Strategy, vision and impact

• Be at the forefront of leading our ‘big picture’ vision of a transformed society, empowering churches to transform young lives 
• Build and implement a strategy for developing relationships with local referral agencies to ensure effective recruitment of young people onto the Spear programme 
• Oversee the reporting of the Centre outcomes and ensure the Spear Programme is delivered in line with agreed targets 

Leadership, line management and training

• Lead your team with confidence; spurring them on our mission; invest in a team culture of excellence, belonging and fun 
• Manage and develop the Lead Coach and Assistant Coach, using a coaching approach to invest in their growth and development. This includes weekly 1:1s, performance reviews and regular feedback
• Equip your team to drive change through a data informed approach, and keep them accountable to agreed targets for the Spear Programme

Relationship management

• Manage great relationships with a variety of stakeholders, including referrers, local businesses, donors, and your Board of Trustees 
• Embed into your local church; working closely with your Spear Trustees and congregation, and actively participating in their mission and events
• Partner with the Spear Trustees and assist in implementing their funding strategy by helping to build corporate
• and donor relationships. For example, by hosting prospective donors in the Training Room

Delivery of the Spear Programme

• Support group and 1-1 coaching with numerous 16-24-year-olds: equipping them with practical work-ready skills and resilient mindsets 
• Provide guidance to the Lead Coach in the training room when dealing with behavioural and safeguarding situations and upskill coaches with consistent coaching feedback
• Use a coaching approach to engage young people in challenging conversations that will enable them to take responsibility and over significant barriers to employment 

Operations 

• Liaise with relevant staff regarding site operations and work to resolve any issues as soon as possible, ensuring the office and training room are safe and tidy working spaces in line with health and safety policies

Person Specification

• You are an active Christian, passionate about your work being a lived expression of your faith 
• You want to help others reach their full potential, and enable young people to overcome significant barriers to employment 
• You have demonstrable experience in coaching, teaching or training and development, as well as being keen to develop these skills further
• You are an experienced and mature leader/line manager, or have great leadership potential, and are eager to bring out the best in your team
• You are confident building relationships with a variety of stakeholders, with effective written and verbal communication skills 
• You are looking for a varied, hands-on role, where you won't be tied to a desk 

Are you a highly organised project leader with a track record of developing rigorous and impactful processes? Do you want to lead the delivery of the nationally-recognised accreditation transforming mental health in higher education? This could be the role for you.

We’re looking for a methodical and strategic Programme Manager (Award) to manage the end-to-end delivery of University Mental Health Charter (UMHC) Award and act as key spokesperson for the programme. 

You’ll play a vital role in ensuring that the Award upholds its standards and values, and continues to develop and scale, supporting positive change for staff and students at universities across the UK.

About the role

• Lead the delivery of the nationally-recognised accreditation for mental health in higher education: the University Mental Health Charter Award.
• The UMHC Award recognises universities that promote the mental health and wellbeing of their university communities and supports them to continually improve. 
• You will own the end-to-end management of a complex, high-profile and impactful programme, balancing administrative excellence and strategic development.

Key responsibilities

• Drive the Award lifecycle, from onboarding universities, coordinating our network of assessors and managing the Award panel.
• Scale and continually improve the Award process, ensuring it remains rigorous, impactful and values-led.
• Act as key spokesperson and point of contact for universities and other stakeholders.
• Responsible for budget, risk and line management. 

What we’re looking for

• Proven track record of managing complex projects.
• Experience developing, maintaining and improving robust systems and processes.
• A rigorous approach to accuracy and quality control.
• Comfortable holding difficult conversations with stakeholders at all levels.
• A commitment to co-production, equality, anti-racism and an interest in mental health.

Find out more about the essential criteria for this role by downloading our Recruitment Pack from the documents section.

What you will gain

• The chance to contribute to a high-impact national programme supporting better mental health for university communities across the UK.
• Experience in a varied role with opportunities to learn and develop.
• A supportive and collaborative workplace culture that values wellbeing.
• Flexibility in how and where you work. 

How to apply
If this sounds like a good fit, we’d love to hear from you!

1. Click “Redirect to recruiter”, then scroll to the 'Vacancies and volunteering' section of our 'Join our team' page to access the job listing.
2. Download the recruitment pack in the document section at the bottom of this page, where you’ll find more information about the role including responsibilities and person specifications. 
3. Download and complete our application form - instead of collecting CVs, we use an application form to ensure fairness and equal opportunity for all. 
   1. Please refrain from including any identifying details in your application answers.
4. Upload your completed application form as a word document. 
   1. Please note that once you start your application on our portal, you will have 24 hours to upload your completed form. Before clicking 'Apply' and beginning the application process, make sure your form is fully completed and ready to upload.
5. Complete the Equality Monitoring Form.

Student Minds is committed to building an inclusive team and welcomes applications from people of all backgrounds and walks of life.