Operation manager jobs in london

EFAM

For more than twenty years, Education For All Morocco has worked to ensure that girls from Morocco’s most disadvantaged rural communities can access — and complete — their education. What began as a small initiative providing safe boarding for girls in the High Atlas has evolved into a nationwide organisation creating long-term pathways from secondary school to university and employment.

Today, EFA Morocco operates a growing network of boarding houses, specialist education centres, and university scholarship programmes, supporting girls with diverse needs — including those with disabilities — to learn, thrive, and shape their own futures. Through strategic partnerships, community engagement, and a holistic support model, EFA Morocco is driving systemic change so that every girl, no matter where she is born, has the opportunity to learn, lead, and transform her life and community.

The Role

The Finance & Operations Coordinator is a central position in a small, purpose-driven team. The role provides direct support to the Managing Director and works closely with the Finance Committee to ensure that the charity’s financial and operational systems are well managed, compliant and effective.

This is a broad and hands-on role that involves managing day-to-day UK operations, supporting financial oversight, ensuring smooth coordination with our in-country partners, and keeping our administrative framework in excellent order.

You will be responsible for maintaining clear systems, meeting key reporting deadlines, and ensuring that the organisation runs efficiently behind the scenes. The role suits someone who is proactive, reliable, and comfortable managing a wide variety of tasks with independence and initiative.

Key Responsibilities

Finance and Reporting

• Maintain accurate financial records in Xero, reconciling transactions and processing payments for invoices, payroll and expenses.

• Allocate receipts and donations to the correct funds and ensure supporting documentation is filed systematically.

• Prepare and submit Gift Aid claims to HMRC.

• Collate quarterly financial and narrative reports from Moroccan partner NGOs and follow up on missing information.

• Support the Managing Director and Finance Committee with budget preparation, analysis and audit documentation.

• Ensure that annual accounts and financial reports are submitted in line with Charity Commission requirements.

Operations and Administration

• Oversee and improve shared filing systems (Teams/SharePoint), ensuring that all administrative and financial records are accurate, up to date and easy to access.

• Manage the main email inbox, responding to or redirecting correspondence promptly and professionally.

• Coordinate logistics for meetings, events, and annual project visits in Morocco.

• Support the Managing Director with scheduling, documentation, and general administrative follow-up.

• Monitor compliance tasks, ensuring that all Charity Commission and internal governance requirements are up to date and properly documented.

Donor and Partner Relations

• Act as a first point of contact for donors, supporter schools, hotels and individuals.

• Process and acknowledge donations, issue receipts and maintain accurate donor records.

• Proactively follow up with existing and potential supporters, helping to build and maintain relationships.

• Liaise with Moroccan partners to ensure that project and financial reporting are on track and shared on time.

Governance and Oversight

• Support the Finance Committee and Managing Director with preparation for trustee and committee meetings, including gathering reports and ensuring actions are followed up.

• Assist with external audits and reviews, coordinating with UK auditors and Moroccan partners as needed.

• Maintain oversight of risk management, safeguarding and health and safety documentation, ensuring relevant information is filed and accessible.

Person Specification

Essential

• Experience with Xero or similar accounting software, and confidence handling day-to-day bookkeeping.

• Excellent organisational skills and attention to detail.

• Proficient in Microsoft Office (especially Excel and Word) and comfortable using Teams/SharePoint.

• Strong written and verbal communication skills.

• Able to work independently and take initiative, with good judgement about when to seek input.

• Comfortable managing multiple priorities and adapting to a varied workload.

• Interest in education, international development or girls’ empowerment.

Organisation: Education For All Morocco (EFA Morocco)

Responsible to: Managing Director
Location: Remote (with annual project visit to Morocco)
Hours: 24/32 hrs per week
Salary: £25,000 – £29,000 per annum (pro rata)
Annual leave and benefits: 25 days annual leave (pro rata, excluding bank holidays) + pension scheme (as per regulatory requirements)

About Equality in Tourism

Women are the backbone of the tourism industry but suffer most from its lack of gender equality and destructive practices. We’re here to change that. 

Our mission is to transform the lives of women in tourism by advocating for gender equality across the industry. We envision a just tourism industry that empowers women and girls, promotes diversity and inclusion, and contributes to the social, economic and environmental wellbeing of local communities.

There are four pillars to our work: awards, research, impact projects and training. 

Purpose of the Role

You will support the Director and Board of Trustees with the day-to-day running of the charity,and help us grow a strong and diversified network of partners and funders. 

Job Description

• You will be responsible for the smooth and efficient day-to-day operations of the charity ensuring that they align with the charity mission and values at all times;
• You will work closely with the Director and Chair to prioritise and implement the charity strategies;
• You will work closely with the Director and Board of Trustees to oversee and sometimes lead tasks or projects, ensuring deadlines and charity goals are met;
• You will proactively seek opportunities for partnerships and innovations to present to the Director and Board of Trustees and plan their implementation.
• You will build and maintain relationships with affiliated organisations (current and new) by regularly keeping in touch with them and suggesting opportunities for collaboration and events;
• You will proactively seek bid applications and funding opportunities for the charity, and lead on funding and grant applications;
• You will identify staff/volunteer gaps and oversee the recruitment process while carrying out due diligence checks (or check that this has been done);
• You will be responsible for a variety of administrative tasks, including managing  the organisation of meetings; sharing of minutes and action plans; responding to general enquiries.

Person Specification 

This role would suit a confident and organised individual with a managerial or operational background and a desire to champion gender equality and sustainable tourism.

We’re looking for someone who has…

• strong knowledge of gender equality and tourism; 
• strategic thinking; 
• confidence and proven ability to self-management;
• strong organisational skills, able to manage deadlines and keep a team organised;
• people-person skills;
• excellent communication skills;
• strong reporting skills and financial acumen;
• committed  to gender equality and has enthusiasm towards our goal of creating a fairer, more sustainable tourism industry. 

It’s a bonus if you have…

• a background in the charity sector; 
• fundraising experience;
• project management experience.

Why Working With Equality in Tourism?

You’ll be joining a growing team of Tourism and Gender specialists and you’ll have the opportunity to influence the direction and reach of our charity and make a difference with your ideas. 

How to Apply

If you’re interested in putting your leadership and organisational skills to use while creating a positive impact for women in tourism, we’d love to hear from you. 

Please send us a CV and a one-page cover letter telling us about yourself and why working with Equality in Tourism is right for you (and for us). 

 

The Social Research Association (SRA) is an educational charity and membership organisation for social researchers, dedicated to advancing excellence in social research across the UK. We support the research community by:

· Growing and connecting an inclusive, diverse community of social researchers.

· Expanding career pathways and professional development.

· Advancing knowledge, best practices, and innovation in social research.

· Representing and advocating for the profession.

We are entering a very exciting period of increased member engagement by expanding our member benefits, researcher community offerings which include mentoring, and the launch of a new digital community platform. Alongside these new activities, it is important that our core activities such as training and events continue to run smoothly and this role is key to supporting those activities.

We are a small team of eight people and are working in a very inter-connected manner.

About the Role

The Finance and Administrative Assistant will provide essential support across three main areas: finances, events and training. This role is about being detail-oriented in the finance administration, well organised, supporting smooth communication, and helping our members and partners to engage with our services. The role will report to the training and conference manager. The successful candidate will have a strong background in finance administration, substantial experience of using Customer Relations Management Systems (CRM) and Xero (or similar systems), and the ability to work effectively in a fast-paced environment. Above all, you should be eager to learn and ask questions. This is a new role for us – so we're excited to explore and shape it together.   

Key Responsibilities:

*Manage and maintain accurate financial records for the organisation, including accounts payable and receivable

*Manage weekly accounts reconciliation process

*Preparing financial reports, issuing invoices and chasing debtors for training and events

* Assist operations manager with budgeting and forecasting

Training and events

* Provide administrative support to the operations and training manager by managing the training and events inbox, bookings and attendance.

*Assist in monitoring of training and events by running feedback reports

*Provide more general administrative support for regular training events and the annual conference

* Coordinate meetings and events, liaising with trustees, volunteers and colleagues

General

* Develop and implement administrative processes and procedures to improve efficiency

* Provide exceptional customer service to internal and external stakeholders

* Maintain confidentiality and handle sensitive information with discretion

Who We’re Looking For

We know that great candidates don’t always meet 100% of the criteria. If you’re excited about this role, and keen to go on this exciting phase of our development, we encourage you to apply.

Essential Experience & Skills

● You have worked in a finance administrative role where you’ve managed multiple tasks and met deadlines.

● You have experience using digital tools like Customer Relationship Management systems (CRM) and accounting software. You don’t need to be highly technical, but you should be comfortable navigating systems, updating records, and assisting others with basic queries.

● Responding to customers/clients via emails

● You have experience supporting projects or coordinating tasks

● Intermediate level of excel skills, e.g. produce monitoring reports on training bookings

Desirable Experience (Nice to Have, but not required)

● Knowledge of financial regulation for charities, e.g. the Statement of Recommended Practice (SORP)

● Experience working in a membership organisation, charity, or similar setting.

● Familiarity with basic data management (e.g. updating records, handling databases).

● Experience coordinating online or in-person events

● Experience of changing website content or interest in learning

What We Offer

28 days of annual leave (pro rata) + bank holidays

Fully remote working (with occasional travel for meetings, not anticipated to exceed 10 per year)

Even though we're fully remote, we offer a few days of face-to-face induction to help you connect with the team and organisation right from the start.

Personal and professional development including payment for one subscription to a relevant membership/professional body

Our culture

It is important part of our mission to represent the profession in all its diversity. To do that, we are committed to developing a talented workforce that represents that diversity.  We are an inclusive and welcoming organisation and committed to ensuring our culture and ways of working enable all of our people to thrive at work, and not negatively impact on their private lives. 

Interview Process & Accessibility

We are committed to an inclusive recruitment process that gives all candidates the best possible opportunity to show their value.

• We will provide interview questions 2-3 days in advance to help candidates prepare.
• We will reach out to you in advance of the interview to check if there are any needs or requests that will make the process work better for you. We’ll strive to meet any reasonable adjustments to the recruitment process.
• Interviews will be held online, but we can arrange an in-person interview if preferred. In-person interviews would need to be held in London.
• We anticipate one interview and it’s likely this will be a mix of questions and a task.

Finance Manager
Salary: £55,000 – £60,000
Contract: Permanent, full-time (open to 4 days/week)
Hybrid working (approx. 60% office-based, Greater London area)

About the Organisation

This growing charitable organisation exists to improve the experience of patients, families, and staff across a network of NHS healthcare sites. Through fundraising, grant-making, and strategic investment, the charity enhances environments, supports staff wellbeing, and contributes to better care for the communities it serves.

The charity is entering an exciting new chapter as it transitions to fully independent status, with a newly formed Board and increased autonomy to shape its strategy, partnerships, and future impact. With a small, dedicated team and a clear mission, this is a pivotal moment to join and help build the foundations of a modern and resilient charity.

The organisation’s vision is to ensure everyone who interacts with its supported healthcare services experiences exceptional care, comfort, and compassion. Its work is driven by values of collaboration, integrity, and community — ensuring every pound raised contributes directly to meaningful improvements for local people.

About the Role

As Finance Manager, you will play a key leadership role at the heart of the charity’s transformation. Reporting to the Chief Executive, you will oversee all aspects of financial management, governance, and reporting — safeguarding the organisation’s financial integrity and sustainability as it moves through this period of change.

This is a rare opportunity for a strategic and hands-on finance professional to help shape systems, embed strong controls, and design the financial frameworks that will support the charity’s long-term growth and impact.

Key Responsibilities

• Lead all aspects of financial management, including budgeting, forecasting, audit, and statutory reporting.
• Prepare monthly management accounts, cashflow statements, and multi-year financial forecasts.
• Oversee year-end accounts and manage the external audit, ensuring compliance with Charity SORP and HMRC requirements.
• Maintain financial systems (Sage or similar), improving processes and developing fit-for-purpose financial policies and procedures.
• Provide clear, insightful reporting to the CEO and Board to support effective decision-making.
• Manage restricted/unrestricted funds, fundraising income, and grant allocations.
• Oversee investments and reserves alongside external advisers.
• Partner with fundraising and operations colleagues to maximise income impact and ensure financial sustainability.
• Support the charity’s transition to independence, embedding strong governance and financial control frameworks.

What We’re Looking For

• Qualified accountant (ACA, ACCA, CIMA or equivalent).
• Strong experience in charity finance, ideally within a fundraising or grant-making environment.
• Solid technical knowledge of charity accounting, restricted funds, and Gift Aid.
• Comfortable operating independently in a sole finance role, with both strategic and operational responsibilities.
• Experience developing or improving financial systems during periods of organisational change.
• Excellent communication and influencing skills, including the ability to advise trustees and colleagues without a finance background.
• Hands-on and proactive approach — able to switch between daily processing tasks and senior-level strategic work.
• Familiarity with Sage (or similar) and strong Excel capability.

Why Join Us

This is a unique opportunity to help shape the future of a newly independent charity with a clear purpose, strong foundations, and the ambition to make meaningful change every day.

You’ll join a supportive, close-knit team working closely with NHS partners and local communities. The charity offers flexible hybrid working, professional development opportunities, and the chance to directly influence the impact delivered across its healthcare sites.

If you’re motivated by the idea of helping to build an effective, dynamic, and compassionate charity from the ground up, we’d love to hear from you.

Partnerships Manager: Grantmakers 

Reports to: Executive Director  
Contract: Full-time  

Role Purpose  

As Partnerships Manager: Grantmakers, you will lead the development and delivery of HOST’s Hosted Grantmaking service — ensuring that funders can move resources quickly, safely, and transparently to the people driving change.  

You will oversee funder relationships and hosted grantmaking delivery, building systems that ensure clarity, compliance, and care at every stage. Working closely with the Delivery Circle, you’ll strengthen due diligence, grant management, and reporting processes — enabling funders to trust that every pound achieves its intended impact.  

In order to respond to growing demand, you will build and manage the Hosted Grantmaking Community Support Team and liaise and coordinate with the Delivery Team, ensuring HOST has the capacity and expertise to meet growing global demand for hosted funds.  

This role is central to HOST’s ambition to become a trusted backbone for civil society infrastructure — connecting funders and change-makers through integrity, efficiency, and shared purpose.  

  

Core Responsibilities  

1. Hosted Grantmaking Leadership  

Lead the delivery and growth of HOST’s Hosted Grantmaking service, working closely with the Executive Director, Operations Director and other Partnership Managers, ensuring alignment between funder expectations, hosted partner needs, and internal delivery capacity.  

Co-design and coordinate the Hosted Grantmaking Delivery Team, coordinating with the Delivery Circle (Finance, Due Diligence, and Legal) to ensure seamless grant operations.  

Strategic oversight of hosted grantmaking cycles — from application to disbursement and reporting — ensuring accuracy, speed, and compliance in delivery.  

Reporting cadence: Monthly Hosted Grantmaking performance report to Executive Director and Operations Director.  

  

2. Hosted Grantmaking Community Support and Relationship Management  

Build and lead the Hosted Grantmaking Community Support Team, ensuring all funders and hosted funders receive consistent, proactive, and informed communication.  

Strengthen HOST’s funder community by developing engagement pathways, events, and resources that deepen relationships and mutual learning.  

Maintain high standards of care, responsiveness, and accountability across all funder interactions.  

Reporting cadence: Monthly funder community and relationship management summary.  

  

3. Due Diligence and Grant Facilitation  

Work with the Delivery Circle, Grants Manager, and Partnerships Manager: Funders to deliver due diligence processes that are rigorous, efficient, and scalable.  

Ensure all funder agreements, compliance documentation, and grant records are accurate, up to date, and audit-ready.  

Support the development of clear SOPs for due diligence and hosted grantmaking workflows in collaboration with the Legal Lead and Operations Team.  

Reporting cadence: Monthly compliance and due diligence report.  

  

4. Funder Relationship Stewardship and Growth  

Support the Partnership Team to manage relationships with key funders and philanthropic partners, ensuring HOST is recognised as a trusted, transparent delivery partner.  

Develop funder engagement plans and manage the funder relationship lifecycle from onboarding through renewal.  

Identify new funder opportunities aligned with HOST’s mission and facilitate introductions for the Partnerships Director and Executive Director.  

Reporting cadence: Quarterly relationship development review.  

  

5. Reporting and Communications  

Oversee funder reporting and impact communications, ensuring accuracy, timeliness, and alignment with HOST’s tone of voice.  

Work with the Engagement Team to produce funder updates, case studies, and inputs to the HOST Impact Report.  

Ensure funders and partners understand the value, integrity, and impact of HOST’s services.  

Reporting cadence: Quarterly reporting and communications alignment.  

  

6. Systems and Process Development  

Maintain clear funder and grant records across ClickUp, Zendesk, and CRM systems.  

Develop and maintain SOPs for Hosted Grantmaking, funder engagement, and due diligence workflows.  

Ensure consistent alignment between partnership data and financial reporting.  

Reporting cadence: Quarterly systems and SOP review.  

  

7. Risk, Compliance, and Escalation  

Identify and escalate financial, operational, or reputational risks associated with hosted grantmaking or funder engagement.  

Collaborate with the Legal Lead, Delivery Team, and Executive Director on mitigation actions and documentation.  

Contribute to HOST’s monthly organisational risk report.  

Reporting cadence: Real-time escalation; monthly consolidation.  

  

8. Collaboration and Cross-Team Development  

Work with the Partnerships Manager: Funders to align Hosted Grantmaking within HOSTs wider donor engagement.   

Work with the Partnerships Manager: Changemakers to align Hosted Grantmaking with the Hosted Partner Journey.  

Collaborate with the Training Lead and Data Analyst to integrate learning, performance, and impact insights into service design.  

Contribute to the continuous improvement of HOST’s partnership management framework.  

Reporting cadence: Quarterly service development meeting.  

Key Relationships  

Internal: Executive Director, Operations Director, Partnerships Manager: Funders, Partnerships Manager: Changemakers, Finance, Legal, Operations, Communications, Data Analyst, and Training Lead.  
External: Funders, philanthropic networks, and hosted grant recipients.  

Required Experience 

• 5–8 years’ experience in funder relations, partnerships management, or programme delivery within the not-for-profit, social enterprise, or philanthropic sectors. 

• 3–5 years’ experience overseeing grantmaking, regranting, or fund distribution programmes, ideally across multiple geographies or funder types. 

• Proven ability to manage and grow funder relationships, including institutional, philanthropic, or high-net-worth funders. 

• Demonstrated experience leading or building a small team, with responsibility for coaching, supervision, and performance management. 

• Strong background in due diligence, compliance, and risk assessment, particularly in relation to funder funds and hosted grantmaking. 

• Proven success developing and maintaining systems, SOPs, and cross-team coordination for complex funder or grant processes. 

• Experience managing financial reporting and data-driven insights to meet funder and audit requirements. 

• Excellent written and verbal communication skills, with the ability to deliver confident, values-aligned communications to funders and partners. 

• Strong organisational and project management skills — able to balance multiple grants, deadlines, and stakeholders effectively. 

• Experience working with CRM and project management platforms (e.g. ClickUp, Zendesk, Salesforce, or similar 

We are now recruiting for a Head of Building & Facilities to join our team! In this crucial role, you will have overall responsibility for the management and maintenance of the building and ensuring the appropriate provision of facilities at JW3, including services and equipment. You will also lead on the management of contracts with outsourced suppliers, including those responsible for building maintenance, IT and telephones, security, and cleaning. This role reports into and will collaborate closely with the Director of Finance & Operations. 

As a key part of our management team, you will directly contribute to our mission of creating open and welcoming Jewish spaces that bring different people together, strengthen identities, and build community through arts, culture, education, and social action.

Some of the core duties include:

• Ensure the building – both externally and internally – is maintained and serviced to a high standard in accordance with agreed budgets
• Oversee and regularly review the work conducted by contractors providing specific services to JW3
• Consult with specialist professional contractors to oversee the development and implementation of longer term (5-10 year) plans for building lifecycle replacements and improvements, including energy efficiency and environmental matters
• Take responsibility for the building’s health and safety policy, its implementation, monitoring and reporting
• Ensure the building remains compliant with relevant legislation, regulation and licences for buildings and health & safety at all times

Full details of the role and person specification are outlined in the job description. 

Candidates located in Newcastle upon Tyne or London are preferred due to office location and will work on a hybrid basis, though applicants from other UK areas may also be considered.

We are seeking a collaborative and forward-thinking professional to help drive the implementation, integration and ongoing support of a wide range of platforms across the organisation.  You will work with key systems including our Enterprise Management Systems (Access Group) and Microsoft technologies such as Windows 365, SharePoint, Power BI, Copilot, Azure, Intune and the Microsoft 365 client suite.  You will also collaborate with third-party partners to develop and maintain interfaces with cloud-based platforms including Beacon CRM, Cascade HR, and AdvicePro.  Experience in developing Power Apps – or similar mainstream app development tools – would be advantageous. 

As part of this role, you’ll explore how emerging technologies including AI and automation, can enhance NEA’s operations, helping us to work more efficiently and make a greater impact.

We’re looking for someone with a strong, current and broad technical background, who can balance organisational priorities with the varied needs of different teams.  You will play a pivotal role in managing NEA’s operational and digital infrastructure, ensuring our systems are reliable, secure and continuously improved.  This includes overseeing IT services, digital platforms and cybersecurity measures, while identifying opportunities for innovation and development across the charity.

What you will need to succeed

You will be a technically strong, strategically minded and forward-looking individual who is passionate about leveraging technology to create real social impact.  You should have:

• Demonstrable experience in managing and implementing Microsoft environments
• Strong understanding of information systems, networks, and security
• Excellent problem-solving skills with the ability to manage complex projects
• Strong leadership and communication skills
• Proven experience with cloud technologies, ERP systems, and cybersecurity frameworks (preferred)
• Demonstrable experience developing Power Apps or mainstream apps (advantageous)

You will thrive in this role if you are proactive, innovative, and able to see the bigger picture, balancing technical expertise with organisational priorities to deliver impactful solutions across the charity.

Hybrid and home working is subject to necessary H&S and GDPR checks. Post holders must be resident within the UK and be able to provide their Right to Work in the UK.

Product Manager – HOSTHub Lead  

Reports to: Operations Director (Head of Delivery)  
Contract: 0.6  
Location: Remote (UK or International (GMT +3/-3)  

Role Purpose  

As Product Manager  HOSTHub Lead, you will drive the vision, design, and delivery of HOSTHub, HOST’s secure digital platform for global civil society operations.  

HOSTHub is the central nervous system of HOST - connecting partners, funders, and internal teams across finance, legal, and operations. You will lead the platform’s development and optimisation, ensuring every user journey is clear, intuitive, and aligned with HOST’s empowering, expert, and empathetic values.  

Working closely with the Partnerships and Engagement teams, along with our development contractors, you’ll translate user needs into product strategy, coordinate with the external development team, and deliver tools that make life easier for changemakers, funders, and the HOST team.  

This is a strategic, high-impact role for someone who can think systemically, act decisively, and balance big-picture design with hands-on delivery.  

  

Core Responsibilities  

1. Product Vision and Strategy  

Lead on the design, roadmap, and vision of HOSTHub as HOST’s flagship digital platform.  

Translate HOST’s organisational goals into a clear, scalable, and user-focused product strategy.  

Define and own product milestones, prioritising features that improve efficiency, visibility, and impact.  

Ensure HOSTHub reflects HOST’s values secure, transparent, intuitive, and empowering.  

Reporting cadence: Monthly progress and roadmap update to Operations Director and Leadership Team.  

  

2. User Journey and Experience Design  

Lead on designing the end-to-end user experience for hosted partners, funders, and staff.  

Map user journeys across onboarding, finance, compliance, and reporting workflows, identifying pain points and opportunities for improvement.  

Collaborate with the Partnerships and Community Support teams to align HOSTHub with the Hosted Partner and Funder Journeys.  

Work with the Communications Team to ensure all user-facing content is accessible, clear, and on-brand.  

Reporting cadence: Quarterly user feedback and UX improvement report.  

  

3. Development Oversight  

Oversee product design and development process, in coordination with the development team.  

Attend demo and planning sessions each sprint, provide clear prioritisation of activities and ensure that development is rolled out as required.   

Ensure that all Hosted Partner and HOST team voices are included and prioritised into the platform development, acting as central focal point for all HOSThub needs.  

Reporting cadence: Bi-weekly sprint updates; monthly development report.  

  

4. Data, Systems, and Integration  

Work with the Data Analyst to ensure HOSTHub captures accurate, useful data for reporting and impact measurement.  

Integrate Data and Impact measurement needs into the Product Roadmap prioritisation  

Support automation of key workflows across the Delivery and Partnerships Circles, improving speed and reducing manual processes.  

Maintain robust documentation of system architecture and data flows.  

Reporting cadence: Monthly systems performance and data accuracy review.  

  

5. Security, Compliance, and Risk  

Lead on platform security and data protection in collaboration with the Legal Lead.  

Ensure HOSTHub adheres to global data privacy and security standards (GDPR, AML/CTF, etc.). Prioritise required actions within roadmap.  

Conduct regular digital risk assessments and prioritise required actions within roadmap mitigation strategies.  

Lead the incident response process for digital issues or breaches, maintaining transparent communication with leadership.  

Reporting cadence: Quarterly security and compliance review.  

  

6. Cross-Team Collaboration and Capacity Building  

Work across HOST’s teams to ensure HOSTHub serves all service areas - Project Hosting, Hosted Grantmaking, and Capacity Building.  

Develop and deliver internal training sessions to build staff confidence and skills in using HOSTHub.  

Create and maintain onboarding resources, FAQs, and user guides.  

Partner with the Training Lead to embed digital literacy across the organisation and hosted partner community.  

Reporting cadence: Quarterly internal training and adoption report.  

  

7. Continuous Improvement and Innovation  

Monitor emerging technologies and sector best practices to inform HOSTHub’s evolution.  

Evaluate and test new features, integrations, and user needs to maintain product relevance.  

Lead user feedback sessions and platform reviews to ensure HOSTHub grows with HOST’s global operations.  

Drive HOSTHub’s role in enabling a distributed, digital-first delivery model.  

Reporting cadence: Annual product review and roadmap refresh.  

  

Key Relationships  

Internal: Operations Director, Finance Team, Legal Lead, Partnerships Director, Community Support Team, Data Analyst, and Training Lead.  
External: Developers, technical service providers, hosted partners, funders, and contractors.  

  

Performance Indicators  

HOSTHub roadmap milestones delivered on time and within scope.  

90%+ user satisfaction in feedback surveys.  

All major integrations operational and maintained.  

Demonstrated improvements in efficiency and automation across service areas.  

100% compliance with digital security and privacy standards.  

  

Required Experience  

5–8 years’ experience in product management, digital platform delivery, or systems development - ideally within SaaS, fintech, social enterprise, or digital infrastructure contexts.  

Proven track record of delivering complex, multi-stakeholder digital products from concept to launch and iteration.  

Strong understanding of user experience (UX) and user journey design, with practical experience mapping and optimising workflows for multiple user groups.  

Experience managing or coordinating external developers, digital agencies, or tech contractors in remote environments.  

Demonstrated ability to translate user needs into technical requirements, prioritising effectively across competing demands.  

Familiarity with API integrations, database systems, and workflow automation tools (e.g. Zapier, Airtable, or custom integrations).  

Proven success integrating digital tools with finance, CRM, or data systems (e.g. Sage, Salesforce, ClickUp, Zendesk).  

Strong data skills, including experience designing or using dashboards and analytics for performance and reporting.  

Knowledge of security, privacy, and compliance frameworks (e.g. GDPR, ISO, AML/CTF) as they apply to digital systems.  

Excellent project management, prioritisation, and communication skills - able to bridge technical and non-technical audiences.  

Certification Schemes Manager (Interim – 6 Months)
Membership Body | £24.73 per hour | Hybrid (2 days in London HQ)
Start: January 2026 | Applications reviewed on a rolling basis
 
Ready to step into a role where your expertise directly strengthens public safety and supports a mission with real societal impact?
 
My client, a well-respected membership organisation is looking for a confident, proactive Certification Schemes Manager to steer their high-profile schemes through an exciting period of change.
 
You’ll be the engine behind scheme compliance, stakeholder engagement and team leadership - perfect for someone who enjoys keeping complex processes moving smoothly, building trusted relationships with government and regulatory bodies, and delivering consistently high standards.
If you’ve managed certification, registration, audit or regulatory schemes before, particularly within a membership organisation, regulator or non-profit, this could be your ideal next move.
 
The Role
 
You’ll lead a small but capable team, ensuring the efficient, compliant and well-governed operation of all certification activity. Acting as Lead Certification Manager, you’ll oversee scheme delivery, maintain key government relationships, and champion continuous improvement across processes, guidance and digital systems.
 
Key Responsibilities
 

• Providing strategic direction to ensure scheme operations align with organisational goals.
• Acting as the main liaison with government and regulatory bodies to maintain contracts and building safety standards.
• Overseeing day-to-day scheme administration - registrations, audits, complaints handling and compliance.
• Leading and mentoring a team of two, ensuring high-quality delivery and performance.
• Managing consultants and internal stakeholders to tight deadlines.
• Driving continuous improvement across processes, guidance and digital workflows.
• Supporting Board structures through agendas, minutes, reports and sector communications.
• Contributing to budgeting, reforecasting, income generation and wider departmental aims.
• Developing deeper knowledge of certification schemes and building control across the UK.

 
About You
 

• Experience overseeing certification, registration or regulatory schemes (ideally within a membership body, professional body or regulator).
• Strong organisational skills with confidence managing multiple workstreams.
• Clear, adaptable communication skills and ease presenting complex information.
• Collaborative, people-focused, and comfortable working with senior stakeholders.
• Detail-oriented, methodical, and naturally improvement-driven.
• Confident using MS Office applications.

 
Why This Role?
 

• Play a central role in strengthening building safety and public protection.
• Lead a well-supported interim function with clear, high-impact priorities.
• Be at the heart of an audit, website launch and governance transition.
• Join a respected institution where your expertise will be valued from day one.

 
Interested?

To be considered for this role, please send your CV, quoting reference: SOH82313 - applications will be reviewed as they come in, and early interest is encouraged. We look forward to receiving your application!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Retail Area Manager – Warehouse and Logistics, eCommerce and Furniture

Hours: 37 hours per week
Salary: £37,637 per annum based on 37 hours per week
Location:  Farnborough, Hampshire with regular travel across sites within PT’s catchment area

Join Our Team as a Retail Area Manager

Are you a dynamic and experienced retail leader with strong experience in Warehouse operations, logistics, eCommerce and furniture retail?

Do you thrive in a fast-paced, purpose-driven environment?

Phyllis Tuckwell is looking for a proactive Retail Area Manager – Warehouse, Logistics, Furniture & eCommerce to lead and grow our specialist retail operations, helping us raise vital funds to support our hospice care services.

About you:

As Retail Area Manager, you will have the following key responsibilities and attributes:

• Knowledge of warehousing, logistics, furniture and eCommerce retail
• Lead and develop our furniture shops, donation centres, and eCommerce retail channels.
• Experience in multi-site retail management
• Drive sales, profitability, and operational excellence across multiple sites.
• Manage and support a diverse team of staff and volunteers.
• Ensure compliance with health & safety, safeguarding, and data protection standards.
• Passionate about contributing to a meaningful cause

Warehouse & Logistics

• Lead the Retail Warehouse, ensuring efficient stock movement across 20 shops
• Oversee transport, deliveries, and route planning
• Maintain safe, compliant and well-organised operational environments including van safety
• Strong organisational and commercial skills

Ecommerce (Online Retail)

• Manage daily eCommerce sales operations
• Ensure high-quality product listing standards and efficient order fulfilment
• Support the eCommerce team to drive income growth
• Champion innovation in Bought-in Goods and eCommerce sales strategies.

Furniture Retail

• Oversee furniture outlets and warehouse stock
• Oversee pricing, merchandising and home collection/delivery services
• Maintain high standards of display, safety and customer service

For a full list of essential requirements, please refer to the job description and person specification document.

About Us
We are based in Farnham, Camberley and Guildford, and provide bespoke, compassionate palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire.

Phyllis Tuckwell is a very special place to work.  Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters.  Our Retail team members are pivotal in helping to raise funds to deliver our vital services, ensuring ‘every day is precious’ for our patients.

The impact of our services on the lives of our patients and their families can be read about on our website.

Phyllis Tuckwell is committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core.  We are an equal opportunities employer, who values and respects our employees’ unique knowledge, skills and experiences.  We warmly welcome applications from all sections of the community.  All appointments are made following a fair and equitable process, based on merit, job requirements and business need.  

We Offer:

Excellent Benefits

• Six weeks paid holiday plus public holidays
• Phyllis Tuckwell Group Self Invested Personal Pension (matched contributions up to 7.5%)
• Health Cash Plan Scheme
• Employee Assistance Programme
• Staff Benefit Scheme & Blue Light Discount Card

Excellent Career Development

• Skills Development and Training
• Internal Mobility and Career Progression
• Apprenticeships

A Great Place to Work

• Equal Opportunities employer
• Flexible hours and flexible working
• Supportive colleagues
• 97% of our staff are proud to work for Phyllis Tuckwell*

*Phyllis Tuckwell Birdsong Hospice staff survey 2023

For further information regarding the role please contact Barry Young, Head of Retail. If you are unable to apply on-line or have any questions about the recruitment process, contact HR.

Closing date for receipt of completed applications: Monday 8th December 2025

Interviews to be held on the 16th, 17th and 18th December 2025

We reserve the right to close the role ahead of the closing date should sufficient applications be received. Your early response is therefore encouraged. Please note that we do not hold a sponsor licence and therefore are unable to provide visa sponsorship.

 

NO MEDIA AGENCIES 

Age UK has an exciting opportunity to join their fantastic team in Houghton Regis!

We are recruiting for a Shop Manager to manage the day to day running of our Houghton Regis store (Bedfordshire, LU5).

As Shop Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development.

Utilising your previous experience and excellent managerial skills, you will help maximise store sales and profits while ensuring our customers and donors receive an excellent shop experience.

This opportunity offers an excellent benefits package as well as the chance to work within a valued team, all working to raise funds for a charity that provides vital services and support to older people across the UK.

If you have a passion for retail and would like to use your skills within a charity that supports thousands of older people across the UK, then this may be the role for you!

Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.)

To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.

You will have:

• Experience in a performance driven retail/customer centric environment
• Experience of managing people
• Ability to lift and carry bags of stock up to 10kg's
• Ability to build, retain and develop a team
• Strong drive to achieve results through others
• Ability to delegate, coach and listen
• Ability to manage time under conflicting priorities
• Ability to motivate self and others
• An open and adaptable approach to change and be able to support others through it
• Experience of communicating with a diverse workforce and customer base
• Ability to establish and maintain successful retail processes and merchandising
• IT literacy and numeracy skills

What we offer in return:

• Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme
• Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
• Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
• Car Benefit scheme, Cycle to Work scheme
• Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
• Blue Light Card scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.

Supporting statements and anonymisation

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.

Reasonable adjustments

Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Job Title: Fundraising Manager – Trusts and Statutory

Salary: £42,000 per annum, plus 15% ILW if appropriate

Hours: Full Time, 37.5 hours per week

Contract Type: 11-month fixed term contract starting March 2026

Location: Hybrid – 3 days a week in one of our centres (London, Liverpool, Birmingham or Newcastle)

Reports to: Community Fundraising Manager

 

The Charity

Suicide is the leading cause of death of men under 35 and three quarters of those who die by suicide are men. James’ Place exists to save the lives of men in suicidal crisis through delivering clinical services. We are a charity currently offering free, life-saving therapy to suicidal men at our centres in Liverpool, London and Newcastle.

James’ Place was set up by Clare Milford Haven and Nick Wentworth-Stanley in 2008 after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts but didn’t find it.   

James' Place was set up to make the experience of finding help as easy as possible. We offer men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James’ Place will be in a space where they feel valued and respected.  We provide a calm and peaceful environment both inside the centres and in our outside spaces, accessible to men who visit us as well as their friends and families. We have so far treated over 4,300 men who might otherwise have been unable to access the support they desperately need.

In early 2026 we will be opening our fourth centre in Birmingham. Our new centre in Birmingham will be there to support suicidal men living in the West Midlands.

The Opportunity

James’ Place has huge ambitions to grow to reach more men in suicidal crisis. We are seeking an experienced fundraising manager to join us on a Fixed Term Contract to cover a period of maternity leave.

Trusts and Statutory is a crucial, high-performing and mature income stream for James’ Place. In this Fixed Term Contract, the postholder will be care-taking as well as continuing to grow income and help the team to finalise our current fundraising appeal. The organisation has recently invested in a new Executive Leadership Team to drive forward the development of our new strategy, so there is a real opportunity for this postholder to contribute to this process.

The purpose of this role is to raise funds for James’ Place:

• working with the Head of Fundraising and Communications to deliver the expansion appeal; and
• taking overall responsibility for building the relationships with and securing income from Trusts and Statutory sources to realise our aim to deliver more life-saving support for men in suicidal crisis nationally.

The key internal relationships for this role are:

• Head of Fundraising and Communications
• Fundraising Manager, Philanthropy and Corporate
• Fundraising Manager, Community
• Philanthropy Lead
• Fundraising Executive
• Stewardship and Events Manager
• Chief Executive
• Executive Leadership Team

The key external relationships for this role are:

• Trustees
• Appeal Board members
• Funders
• Potential Funders

Key Responsibilities

80% Direct fundraising work:

• Responsible for a portfolio of donors, volunteers and prospects and an annual fundraising target of c. £750,000 - £1,000,000 from trusts, foundations, and statutory sources.
• Build a network of donors and volunteer supporters and influencers across a range of audiences, maintaining and developing relationships, who can support your fundraising.
• Work with the Head of Fundraising and Communications on the national appeal and other central fundraising work. This will include attending events and writing major grant applications and other proposals.
• Support the Head of Fundraising and Communications to maximise opportunities through the Appeal Board.
• Manage engagement and fundraising events to support the organisation’s fundraising ambitions.
• Build compelling cases for James’ Place projects to put to prospective and existing funders, ensuring accurate financial information is presented clearly.
•  

20% Fundraising administration:

• Ensuring regulatory and best practice guidelines are understood and adhered to in all fundraising and public facing work.
• Work with colleagues in the London centre and across the organisation, to develop their experience and confidence in fundraising activities, ensuring they are fully briefed and supported at all times.
• Ensure all activities are of a high standard, meeting all relevant regulations and best practice guidelines.

Work in the wider charity:

• Always represent James’ Place with respect, decorum, and confidence.
• Work with the team to build our understanding of men in suicidal crisis and how suicidal behaviour develops.
• Deputise for the Head of Fundraising and Communications and represent the charity as and when needed.
• Recognise the value of review and evaluation and contribute to the on-going development of James’ Place as a respected, effective, and sustainable charity.
• Undertake any other duties as required in pursuit of organisational success, based around delivery of the organisational business plan.

Person Specification

Essential

• A good track record of fundraising in the charity sector, with proven results or equivalent relevant transferable experience.
• Experience of success in trusts and statutory fundraising and an excellent understanding of and experience of meeting the expectations of these funders.
• Excellent written and verbal communication skills, and the confidence to engage and build relationships with stakeholders and partners at the highest level.
• A keen eye for detail and ability to analyse complex data and research findings to extrapolate key messages to create compelling cases for support or to communicate the impact of interventions.
• The ability to present this complex information in the most appropriate format tailored to the specific audience.
• Practical and resilient.
• Able to communicate persuasively with passion and integrity.
• Constructive and collaborative attitude, able to problem solve.
• A team player, willing to work collaboratively, support others, and take on additional responsibilities when needed.
• An ability to work on difficult and sensitive issues, showing kindness, integrity, and being willing to seek and offer help as required.

Desirable 

• Understanding of and interest in mental health / suicide prevention.

We offer

• A 7% employer contributory pension scheme
• Family friendly policies
• Death in service insurance scheme
• 25 days plus bank holidays leave entitlement (FTE), including enhanced holiday allowance with incremental rises after qualifying period

Closing date: 9am on Thursday 4th December

First round interviews will be held virtually on Friday 12th December.

James’ Place is committed to promoting a diverse and inclusive community. Our aim is that no job applicant, temporary worker or employee receives less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion and belief (including no belief), marriage or civil partnership status or sexual orientation.

If you have a disability or health conditions which means you'd benefit from any adjustments to the interview process to help you perform at your best, please do let us know in advance.

Any job offers made are subject to the receipt of two relevant satisfactory employment references. We expect this to include one from your most recent or current employer. Any job offers made are also subject to a satisfactory DBS check and a Right to Work in the UK check.

Special Events Logistics Officer

Contract type: 6 months Fixed term – 35 hours per week

Location: London, UK
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.

Salary: £33,233 to £34,894 per year with excellent benefits

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

The Community, Events and Education team manages and delivers a diverse portfolio of fundraising and engagement activity ranging from challenge events, our partnership with Glastonbury festival to community fundraising, our volunteer Speaker Network and education engagement. The team delivers far more than income by deepening the engagement of new and existing supporters, raising awareness of WaterAid’s work.

The Special Events team is responsible for the management and delivery of unique festivals partnerships and special events.

About the role

As our Special Events Logistics Officer you will support on operations and logistics across all of WaterAid’s festival and special events projects and work closely with the festivals project team to drive sustainable change.

In this role, you will:

• Manage, with support from the Special Events Manager – Partnerships and Operations on the delivery of all event logistics and operational plans for all our festival activity, including onsite operations, equipment management, schedules, logistics and onsite delivery.
• Manage, with support from the Special Events Manager – Partnerships and Operations, all operations and processes around merchandise and stock management at festivals.
• Develop and create risk assessments and support with incident management planning for all areas of our onsite events activity.
• Provide support on project management and delivery of other non-festival special events. 
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

About the role

This new Lead role sits within the Design Council Programmes Team led by the Chief Design Officer and has responsibility for leading the development and embedding of our funding strategy. Coordinating income generation of ~£2m per year including securing £250k of philanthropic (T&Fs, corporates, other sources) funding in the first year, the role also has the objective of growing overall revenue but in line with the refreshed Design Council business and funding model to ensure it remains strategically aligned and sustainable.​

Reporting to the Head of Programmes with a dotted line to the Chief Operating Officer, you will be responsible for oversight of the overall revenue pipeline, working across the organisation to have full line of sight of funding opportunities and partnerships and ensure a consistent approach to how we generate revenue. ​​

You will drive an effective stakeholder engagement plan, working closely with the Communications team to ensure campaigns and events help build and maintain a strong network of funder relationships and strengthening our profile as a charity. ​

The scope covers directly securing philanthropic/corporate partner funding as well as supporting wider commercial income generation and also ensuring they are all anchored in our Theory of Change and enable long term income growth.​

Our core programmes of work support delivery of our Theory of Change encompassing Skills, Capability, Innovation and Research. We are looking to create and grow funding partnerships through a variety of activities including events, learning and training and world leading research, and the Fundraising and Partnerships Lead will play a critical role in developing funding relationships, securing them, both directly and also supporting the wider team.

Key Responsibilties 

 1. New Funding Generation and Planning​

• Lead the identification of new revenue opportunities across the range of Design Council propositions with the objective of growing total revenue base, in line with the Design Council funding strategy and business model​

• Overall accountability for converting philanthropic (T&Fs, corporate sponsorship etc) opportunities into secured new partnership funding and supporting on conversion of funding partnerships for other commercial (paid project) work​

• Working closely with Chief Design Office, Head of Programmes and in particularly the Programme Leads to ensure each area of work (Skills, Capability, Innovation and Research) has an appropriate funding plan including a roadmap for future development​

• Support Programme Leads, Head of Communications and CDO in identifying opportunities to commercialise core propositions and other DC assets in line with our Design for Planet ethos and market-making approach​

• Overall owner of marketing and other funding collateral to support Programme Leads in growing revenue from their respective propositions as well as new promotion of Design Council for potential new funders and other partners, and working with the Communications team to develop and maintain it​​

2. Partner Cultivation and Stewardship​

• Personally build and maintain relationships with existing partners ensuring consistent engagement and communication ​

• Identify, research, and qualify potential philanthropic and corporate funding partner prospects​

• Develop and implement partner stewardship plans including communication approach and in person engagement, including long term relationships that can secure multi-year significant levels of funding as well as growing it over time​

• Seek out, regularly attend and drive external events and meetings to build personal relationships and extend partner network​​

3. Grant and Commercial Proposal Development & Bid Writing​

• Support Programme Leads in researching and identifying potential grant and commercial opportunities from foundations and other private or public organisations​

• Lead engagement with potential funders in terms of submission of new proposals for all partner-funded work and support Programme Leads to ensure consistency and coherence for our paid project work​

• Support and sometimes lead writing compelling grant proposals and commercial bids, ensuring alignment with the organization’s mission and goals. ​

• Lead or support others on tactics to ensure bids are successfully converted

4. Event Planning and Execution​

• Assist Senior Events Manager with organizing fundraising events and other events designed to support future revenue growth through funding partners​

• Regularly scan the external environment for relevant external events Design Council should be attending​

• Ensure appropriate marketing collateral is developed and maintained to support and promote Design Council events aimed at fundraising​

• Be a key DC representative at events, maximising the potential of income opportunities and raising the profile of the organisation and its objectives​​

5. Data Management and Reporting​

• Overall process owner for managing the pipeline of partnership opportunities across both revenue-generating prospects and non-revenue generating prospects​

• Overall custodian of the funding pipeline including holding Programme Managers to account to ensure accurate maintenance of CRM records ​

• Working closely with COO and Head of Finance & Operations to ensure accurate and timely reporting and effective internal meetings to track status of the funding pipeline​

• Support Programme Managers in researching funding trends and market changes​​

6. Line Manager for Partnerships Programme Manager​

• Provide quality line management guidance and support to the Partnerships Programme Manager, ensuring clear and motivating goals and regularly and meaningful feedback​

• Support the Partnerships Programme Manager in their learning and development, with regular reviews of their Individual Development Plan and career aspirations​

• Be a source of learning and guidance for the wider Programmes Team in terms of fundraising and partnership development

Who we're looking for 

We are looking for a driven, self-motivated and hands-on individual, with a track record of securing funding from a range of sources and growing revenue in a national not-for-profit or commercial organisation. ​

You will be ambitious for Design Council’s aspiration of reaching £8m revenue by 2031 and be able to demonstrate commercial acumen and experience of developing revenue generation strategies and converting opportunities into secured income. ​

You will also know that fundraising  is challenging and competitive, so you will be resilient and experienced in building the relationships that can secures six-figure+ multi-year income. Therefore you need to be brilliant at building external networks, joining the dots and seeing opportunities to connect people and ideas for the benefit of organisational strategy. ​

You must also be excellent at building and nurturing relationships, with a wide range of external stakeholders, and also effectively collaborate internally across the organisation.​

You are a natural salesperson, able to identify opportunities and have compelling conversations that lead to partnerships and revenue.​

This is a growing role with lots of moving parts, so we’re looking for a someone who is flexible and adaptable, who proactively identifies challenges and opportunities.​

You are passionate about our Design for Planet and Green Design Skills missions and demonstrate an ability to think strategically as well as commercially and work collaboratively.

Skills & Experience

• At least 5 years’ experience fundraising / revenue generation in a commercial or not-for-profit sector organisation
• Experience working with high-net-worth individuals or foundations
• Ability to create fundraising strategies and help execute them
• Grant / bid writing experience for both grants and commercial tenders
• Ideally have an existing network of potential funders / partners, and confident in use of events and marketing to drive interest and engagement
• Experience of funding agreements and commercial contracts
• Have line management experience and a passion for developing people
• Ideally have experience of government funding and other public bodies

You will also be

• A confident and excellent communicator
• A natural in external engagements and new environments and with new people
• Willing and able to attend regular external events (London and elsewhere in the UK)
• Empathetic, pragmatic and adaptable, with a solutions-mindset
• Proactive, hands on and willing to roll up your sleeves and get stuck in
• Cognisant of the importance of accurate data, effective processes and knowledge of working with CRMs
• Confident working at different levels within an organisation
• Willing and able to take a risk-based approach to making decisions
• Curious and open to new ideas and ways of working
• A team player and natural collaborator but also comfortable working on your own
• Resilient and comfortable with navigating through change
• Aware of some of the rewards and challenges of working in the not-for-profit sector
• Passionate about Design for Planet​ and the power of design