Operation manager jobs in london

Build flexibly on your Charity Career with this person-centred charity supporting unpaid carers

This is a full-time role in a well-established charity based in Twickenham. This role would suit someone who wants to have the opportunity to work flexibly and build their career in the Charity sector with experience of working in social care.

Richmond Carers Centre has the mission to help unpaid adult carers to live a full, active and meaningful life by providing them with advice, information, activities, breaks and emotional support either face to face, by phone or by email to enable them to live well.

As a Support Worker, you will be part of a small, dedicated team and take a lead on providing emotional support to adult carers and a commitment to enhancing their health and wellbeing. Much of your work will involve actively listening to carers, often via the phone support line, providing information, advice and support.

As part of the Adult Carers Support Team, you will also be involved in organising breaks for carers, outreach activities and leisure events, as well as group work to help enhance carers’ health and wellbeing. Part of the role will also aim to improve the identification, recognition and understanding of the needs of adult carers, raise the profile of adult carers and ensure adult carers needs are met. You will also be expected to work with our volunteers and to use appropriate monitoring and evaluation reports to show our funders what we have achieved.

You will be someone:

• Who works in a person-centred way
• Is enthusiastic, empathetic and detail conscious
• Communicates well by phone and in person
• Has an understanding of social care particularly in relation to carers
• Has experience of working with clients who have support needs
• Has experience of producing reports for monitoring and evaluation
• Is numerate and has knowledge of budgeting
• Is able to gather and assess information efficiently and think creatively to come up with solutions
• Has good communication skills including spoken, written and presentational

Main Duties include:

• To provide a regular telephone support-line, face-to-face and email support, offering appropriate, generic advice
• To offer a range of service delivery options and be involved in providing those options e.g., breaks, group work, leisure activities or other outreach activities
• To encourage and assist carers and those they care for to access Care Needs Assessments and Carers Assessments and to take up services that will enhance their lives
• To complete individual grant applications with carers for respite or if they are experiencing financial hardship due to the cost-of-living crisis
• To work where appropriate with other service providers/agencies to promote the carer agenda or jointly deliver carer support issues
• To be proactive in the registration of carers living or caring for someone within the London Borough of Richmond upon Thames
• To keep accurate records of group and individual carer engagement for monitoring and evaluation purposes
• To participate in key events organised by Richmond Carers Centre and other relevant partners to promote services to a wider public

What you are doing now:

• You might be working for or volunteering in a similar charity
• You may be working in social care for a local authority or district council
• You may have the skills we need from some other combination of work and volunteering
• Or you may be looking to return to the workforce after a timeout for personal reasons

In any event if you feel you meet the skills we need, we would like to hear from you

Richmond Carers Centre welcomes and encourages applicants from all sections of the community regardless of their gender, race, disability, age, sexual orientation, or religious belief.

Benefits of working for Richmond Carers Centre:

• 28 days annual leave plus bank holidays per year (pro rata)
• Bonus 3 days of annual leave per year over the festive period (subject to Trustee approval)
• Workplace Pension Scheme with Peoples Pension
• Flexible working/option of working from home (subject to CEO approval)
• Equipment and support to be set up to work from home
• Paid time off for medical appointments
• Employee Assistance Programme (EAP)
• Training and personal development opportunities
• Staff away days and socials
• Access to shared resources and training opportunities
• Supportive and friendly working environment

To apply for the role please send your CV and covering letter outlining how you meet the key requirements for the role to our HR Consultant; Viv Sage.

Applications will be reviewed on a rolling basis, therefore please submit your application early to avoid disappointment, as this role may close before the closing date. 

Closing date: Friday 28th November 2025

Shortlisting date: Ongoing throughout with Viv Sage

Interview dates with Richmond Carers Centre: Weeks commencing 8th December and 15th December

Please note interview dates can also be scheduled around these dates to fit with the interview panel and candidates availability.

Manage and deliver our place based programmes for young people.
 

Since 2022, we’ve been growing our place-based programmes in key regions across the country - communities full of potential, creativity and ambition, but where young people can face barriers to accessing the same networks and opportunities as their peers.

Our new strategy, Ambition 2030, puts these local programmes at the heart of helping young people build the future they choose. With almost one million young people currently not in education, employment or training (NEET), the need to create meaningful pathways into work and learning has never been greater.

Through our place-based projects, backed and funded by industry leaders, we are focusing on the young people who are most at risk of missing out on the benefits of school.

We believe earlier intervention is key to solving the NEET crisis. This means delivering opportunities to practise and apply skills in real-world contexts. Providing meaningful encounters with a wide range of industries and professionals. And meeting young people where they are to build their confidence.

We’re seeking a project manager to lead this work with our trusted industry partners, working in collaboration with employers, local and combined authorities, schools and charities. We are currently delivering Ignite projects in Blackpool, East Riding of Yorkshire, Liverpool, Middlesbrough, Northampton, Rochdale and London, and may take on additional projects in new locations.

Key responsibilities

• Lead our Ignite place-based programmes, managing workshops, employer engagement, and volunteer coordination, while ensuring local partners stay central to design and delivery.
• Oversee programme delivery, stakeholder relationships, coordination and logistics
• Through targeted interventions ensure the right workshops and people are in place to support young people to raise their aspirations, develop their skills and bridge the gap between education and employment

This role is a hybrid of strategic and operational work.

Please note, these projects follow The Talent Foundry delivery model of being facilitator-led and supported by industry volunteers. As the project lead you will not be facilitating or teaching workshops, or providing 121 support to students.

To read the full job information pack please download the attachment. Please read this before completing your application as it contains some helpful advice of what we are looking for. For safer recruitment purposes - please ensure your CV includes the month and date of your previous employment and includes information about any employment gaps. 

Safeguarding

We are committed to safeguarding and promoting the wellbeing and welfare of children and we require everyone associated with The Talent Foundry Trust, including all trustees, employees, and volunteers to share this commitment. Successful applicants will need to undergo child protection screening appropriate to the role, including completing our Safer Recruitment process, references from past employers and Disclosure and Barring Service checks.

Head of Programmes
United Way UK
Home-based with frequent national and international travel and overnight stays around 2-3 times a month. The ideal candidate will be based close to good transport links and able to get to London easily, with access to a car and/or a full clean driving licence
Salary £42,000 - £45,000 based on experience
12-month contract with potential for extension
Full-time, with flexible working
Excellent benefits including annual leave of 25 days per year plus bank holidays, increasing by a day annually for each year of service up to 30 days and 6% employer pension contribution

Charity People are delighted to be partnering with the United Way UK, a charity which believes that all individuals should be empowered through opportunity and resources to reach their true potential, to recruit a Head of Programmes.

United Way is a global organisation that supports local communities around the world in more than 40 different countries. Communities all over the world face similar challenges, but each one requires a unique approach to solving them. United Way UK was established in 2014 and harnessing experience and learnings from United Way Worldwide, UWUK uses local knowledge and global expertise to implement the very best programmes for communities across the UK and is constantly evolving to meet the needs of the times.

Driven by the local community, UWUK works with charity partners, businesses and individuals to provide everything a community needs to thrive (education, financial stability and health), providing support in the form of funds, time and expertise. UWUK funding is privately sourced so that the charity is driving new revenue to the voluntary sector.

The Head of Programmes leads UWUK's talented delivery team and works closely with the CEO on relationship development and strategic planning. As part of a small team (UWUK is currently five staff members), the Head of Programmes will be a strong team player and problem solver, with initiative, reliability and high emotional intelligence.

Key responsibilities

* Programme design, delivery and growth: You ensure the successful delivery of programmes, monitor and report on impact, oversee the budget and ensure compliance with safeguarding, data protection and charity regulations. You will support the growth of programmes by creating, developing and writing proposals, and travel throughout the UK to support project delivery.
* Partnership development: You will scope, develop and secure partnerships across sectors, building and maintaining strong relationships with funders, partners, schools and charities across the UK and support the organisation of fundraising events, campaigns and other fundraising activities.
* Line management: You will line manage the programmes team (x 2 posts), supporting professional development, conducting performance reviews, and promoting strong team moral and wellbeing.
* Operations and strategy: You will support reporting to United Way UK Board of Trustees, United Way Worldwide and UK regulators, as well as work closely with the CEO on strategic planning and implementation.

What we're looking for

The successful candidate will demonstrate the following essential skills and experience:
* Experience in programme management, stakeholder engagement and partnership building, with strong relationship skills combined and a natural ability to cultivate positive relationships with internal stakeholders, charity partners, prospects, funders, corporates, volunteers and internal partners
* Strong project management skills with ability to manage diverse tasks and priorities with attention to detail and accuracy.
* Experience of monitoring and evaluation to collect feedback from stakeholders and continually improve and learn from programmes and report to funders.
* Solid communication skills, in both written and oral English, with the ability to present to stakeholders and write compelling project proposals.
* Experience working in the charity sector or within corporate social responsibility.
* Experience managing staff, including supporting professional development, conducting performance reviews, and promoting strong team moral and wellbeing.
* Experience in volunteering, either working with, or leading volunteer programmes, or being a volunteer.
* Experience either leading or supporting proposal writing for programme delivery.
* Advanced Microsoft Office skills, including Excel, Word, Outlook and PowerPoint.
* Full driving license.

The successful candidate will demonstrate the following personal attributes:
* Self-motivated and results-driven
* Proactive and responsive
* Ability to work on own initiative and as part of a team
* Collaborative work style and positive team player.
* Commitment to the core mission, values and work of UWUK.

As UWUK is a small organisation, the ideal successful candidate may also have fundraising experience although this is not essential.

The UWUK team are passionate about their mission and delivering results and have a caring, trusting, collaborative and close-knit culture, based on shared values and respect. This role is home-based, but you will be able to travel regularly across the UK, at least 2-3 times a month and be willing and able to easily attend meetings in London on a regular basis. Travel is covered but you will need to be able to be based with easy access to a major transport hub.

How to apply

If you would like to apply, please upload your CV using the link below in the first instance. Jen D'Souza from Charity People will be in touch with the full details about the job and how to apply. The deadline is 9am Tuesday 11 November. The interviews will take place online w/c 24 November. The ideal candidate will be able to start in December and at the latest in mid-January. We will be hosting a webinar on Friday 7 November at 1pm for candidates interested in the role (this will be recorded and shared if you are unable to attend).

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Project Manager | Interim | £400 - £500 per day (Inside IR35) London | 3 Months + | Remote

For a global healthcare organisation undergoing digital transformation, we're recruiting an interim Project Manager for at least 3-months. Reporting to the Director of Data and Digital Transformation, this role will lead on several digital transformation projects at various stages of project life cycle. This role will partner with teams across the business and other Project Managers, the Product team, BI team, and IT teams, as well as the Governance and operations divisions to drive the organisation forward on its journey to improve and enable change.

What you'll be doing:

• Leading a range of in-flight projects (various stages of project life cycle) across digital, data and technology clusters including business change, IT systems/products, and improvements to current platforms
• Management of all project elements including budget management, requirements gathering, implementation planning, impact assessments, risk mitigation and benefits management
• Project reporting, including presenting to project boards and senior stakeholders
• Efficiently picking up in-flight projects as well as initiation of newly defined projects, acting as the interface between the business and technology teams - gaining buy-in from stakeholders
• Coordinate weekly updates of project action logs, status reports, risks, and issues and track and report on project performance to senior stakeholders and Board
• Maintain benefits realisation and tracking register, and run project scoping, requirements and lessons learnt workshops

What you'll offer us:

• Proven track-record of delivering IT, Digital or transformation projects
• Proven track-record of leading and managing multiple projects at the same time, with varying degrees of complexity and time frames
• End-to-end project management from planning, executing, monitoring / controlling and closing
• Experience of leading Tender and Request for Proposal bids for vendor selection
• Prince2 or other methodology
• Ideally experience from NHS or other healthcare environments
• MS 365 Suite, MS Planner P3 experience

________

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

Coeliac UK is seeking an experienced and proactive HR Manager to join our team.

Job Title: HR Manager
Contract Type: Permanent, Full-Time 35 hours p/w
Location: Head Office, High Wycombe (hybrid working available).
Salary: Specialist (SP2) Circa £46k per annum
Line Management: 1 FTE
Benefits: 36 days holiday (including bank holidays and our three-day Christmas closure), enhanced parental leave, private counselling service, professional development opportunities
Closing Date: 2nd November 2025 (early applications may be reviewed as received)

The Role:

The successful candidate will be working closely with the Chief Financial and Operations Officer to deliver high quality, commercially focused HR support. This role provides expert guidance on employee relations, including performance, disciplinary, grievance, absence and change management. The HR Manager will help shape and maintain employment policies, lead recruitment and onboarding, advise on compensation and drive DEEI initiatives. Coeliac UK is looking for a strong generalist with excellent interpersonal and communication skills, up to date employment law knowledge and confident using HR systems.

Key Responsibilities:

• Provide commercially focused advice and support to line managers on all Employee Relations issues in line with Company procedures including performance management, disciplinary, grievance, redundancy, change management, absence and sickness absence issues
• Develop and maintain company employment policies to comply with employment law and regulations
• Execute recruitment strategies and oversee the recruitment and onboarding process
• Advise senior management on compensation and benefits
• Lead annual surveys, including Employee Engagement, Mental Health, DEEI and Offboarding, with implementation of improvement opportunities.
• Identifying training needs, facilitating training sessions, and leading EDI initiatives
• Oversee day-to-day office operations with responsibility for managing the office environment. Coordinating and negotiating with vendors and service providers

About You:

We’re looking for a positive and confident person with excellent people and communication skills.

The ideal candidate will have:

• Strong generalist HR background and experience of complex HR issues including redundancies, dismissals, grievances and change management
• Good I.T skills, especially with MS Office and confident using HRIS
• Excellent inter-personal skills, able to build strong working relationships and communicate effectively with all levels in an organisation structure
• CIPD Level 5 qualification desirable

About Coeliac UK:

Coeliac UK is the charity for people who need to live without gluten. For over 50 years we've been helping people with coeliac disease and other gluten-related conditions live happier, healthier lives. We campaign for better food access, fund medical research, and provide trusted support to our community.

Closing Date: 2nd November 2025 (early applications may be reviewed as received)

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Candidates may also be searching for similar roles such as: People and Culture Manager, People Manager, Workforce Manager, HR Business Partner, HRBP, Human Resources Management, Senior HR Advisor,.

Coeliac UK is an equal opportunities employer and we are determined to ensure that no applicant, employee or volunteer receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

No agencies please.

We are looking for an experienced and resourceful Clinical Services Manager (Intake and Allocation), this role will be responsible for leading and coordinating the intake and allocation of clients to appropriate ongoing therapists. This role ensures timely, and client-centred access to help, and plays a pivotal part in maintaining service quality, client flow, and clinician capacity.

The role involves working collaboratively with multiple stakeholders, including clinical assessment teams, supervisors and clients to assign clinicians effectively. 

Key aspects of this role will include:

• Ensuring trainees are allocated cases appropriate to their level of clinical experience and training requirements.

About us

Since 1948, Tavistock Relationships has been building an international reputation as a leading training and research centre in therapeutic and psycho-educational approaches to supporting couples.

We train the next generation of couple therapists and provide clinical services to couples and parents, face to face (in London) and online. We provide a range of affordable services to help people with relationship difficulties, sexual problems and parenting challenges.

About you

The ideal candidate for this role will have:

• High level interpersonal skills and the ability to work with a wide range of people
• Excellent communication skills (both written and verbal)
• Experience working within a clinical setting and liaising regarding safeguarding concerns
• Ability to lead on delivery after consultation with clinical colleagues
• Able to demonstrate the capacity to create and sustain relationships
• Excellent administrative and organisational skills with ability to plan ahead
• Keeping service policies and protocols relating to allocations and intake under continual review.
• Efficient data management and reporting.
• Support the timely and accurate charging of client fees by supporting the set up of recurring client payments, issuing invoices and processing payments. 

The Charity and the Vision.  

For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces.  We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035.

Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.

We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.

Role Mission:

To be at the heart of planning, promoting and delivering diverse, exciting, and high-impact events that will engage supporters, create bonding opportunities for families, and connect our team.

This role will be accountable for:

Supporting the event owner in the successful planning and execution of all events across the charity, including the Families, Supporter and Operations Teams at Scotty's. This will include developing, promoting and delivering a range of events that align with our mission and values, drives supporter engagement, cultivates opportunities for our families to bond, and provides team collaboration.

What are the 3-month goals for this role:

· Can articulate the charity’s goals, culture, and impact, and how the Events Manager role supports this to happen. 

· Has a good understanding of the events plans for each team and the upcoming and year to view calendar of events.

· Establish initial contact with key stakeholders, including team members, partners, and supporters.

What are the 6-month goals for this role:

· Conduct an audit of current event plans and materials and speak with at current partners for feedback and learnings.

· Develop a comprehensive event strategy, outlining key tactics, timelines, and performance metrics.

· Identify and qualify suitable venues for upcoming events, ensuring they align with the charity's mission and values

· Establish success measures and key performance indicators (KPIs), analyse event results, and identify areas for improvement.

What are the 9-month goals for this role:

· Improve specific performance metrics, such as event budget management, event marketing effectiveness, and attendee satisfaction within the first nine months.

· Develop a comprehensive event strategy, outlining key tactics, timelines, and performance metrics.

· Track success measures and key performance indicators (KPIs), analyse event results, and identify areas for improvement.

What are the key responsibilities of this role:

• Develop and implement event plans with clear deadlines, ensuring all tasks are completed on time and within budget.
• Coordinate with our partners and suppliers, ensuring required service levels are met.
• Identify and secure suitable venues that align with the event's theme and requirements.
• Negotiate with venues to obtain the best deals, ensuring cost-effectiveness without compromising on quality.
• Arrange catering services that meet the dietary needs and preferences of attendees.
• Book travel and accommodation for team members, families and other guests as needed, ensuring comfort and convenience.
• Assist with communications and marketing efforts to promote events and increase attendance.
• Manage event setup and takedown, ensuring all elements are in place and the venue is left in good condition.
• Oversee the design, sourcing, ordering, and delivery of branded materials (e.g., welcome packs, T-shirts, banners) to enhance the event experience.
• Write accurate risk assessments and ensure event safety, particularly for children, by identifying potential hazards and implementing preventive measures.
• Accountability for health and safety compliance at events, adhering to legal requirements and best practices.
• Implement appropriate safeguarding measures at events attended by families, ensuring the safety and well-being of all participants.
• Coordinate event activities, ensuring they run smoothly and according to schedule.
• Arrange and facilitate pre- and post-event meetings (e.g., briefings, wash-ups, debriefs) to ensure all team members are informed and any issues are addressed.
• Adhere to budget constraints set by the Event Owner, ensuring all expenses are accounted for and within limits.
• Provide appropriate updates to the Event Owner and team members accordingly.

What we’re looking for:

• Friendly, enthusiastic and socially-focused – outgoing, warm and friendly, you quickly connect with others and build effective working relationships.
• A motivating and persuasive communicator – your communication style will provide the information needed in an informal manner.
• You thrive working in a busy environment on multiple priorities simultaneously – results-oriented and a fast learner, you respond quickly to pressure and a changing environment.
• Confident use of technology – you have strong attention to detail, are comfortable working with data, and produce high quality accurate work.

Skillset and Experiences Required:

Essential

· You’ll have a proven background in event management.

· Proven ability to build rapport and influence key decision-makers.

· Ability to manage multiple projects simultaneously while ensuring effective execution.

· Passion for developing innovative fundraising initiatives.

· Self-motivated and positive. Thriving in independent work environments while remaining committed to team goals.

· You’ll have a proven background in event management, ideally within the charity sector.

· Excellent organisational skills, a keen eye for detail, and the ability to engage with stakeholders at all levels. A strong understanding of health and safety, and fundraising legislation.

· Planning, coordinating, and executing all aspects of fundraising events, including venue selection, logistics, budgeting, and marketing. 

· Managing event timelines, budgets, and vendor relationships to ensure seamless execution and cost-effectiveness. 

· Developing and implementing strategies to maximise event attendance and fundraising revenue.

Desirable

· Knowledge or experience of or with the military community.

· Events Management experience within the charity sector.

Additional Information

· The role may require evening or weekend work

· Enhanced DBS check required

· Travel will be required to events and team training days

The Scotty’s Way

At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:

1. Families Come First

2. Everyone a Supporter, Every Supporter a VIP

3. Love What You Do

4. Remember, Every Day

Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Embrace Change and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.

Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement. We do not discriminate on the basis of race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.

We encourage all qualified individuals to apply for employment within our charity and we are dedicated to providing a fair and inclusive recruitment process for all candidates.

Head of IT Operations & Governance

About the Organisation

NFP People are recruiting on behalf of a highly respected international philanthropic foundation that uses the law as a tool to combat climate change and drive environmental and social justice. This not-for-profit organisation partners with leading legal experts and changemakers to create systemic, sustainable impact.

Operating across multiple time zones and jurisdictions, the foundation’s work depends on a secure, resilient, and trusted technology environment that enables seamless collaboration and protects sensitive data at every level.

The Role

We’re looking for an exceptional Head of IT Operations & Governance to oversee and advance the organisation’s technology infrastructure, governance, and information security.

This is a strategic and hands-on leadership position, ensuring the foundation’s systems are secure, efficient, and scalable to support its expanding global mission. You’ll manage outsourced providers, optimise cloud and Microsoft 365 systems, and ensure the organisation maintains exemplary standards in cybersecurity, compliance, and data protection.

Confidentiality, integrity, and discretion are paramount. The ideal candidate will have a deep understanding of the pressures surrounding technology management in a global, fast-moving, and high-stakes environment balancing operational delivery with the need for strategic foresight and resilience.

Key Responsibilities

• Lead the development and implementation of a secure, scalable IT environment aligned with organisational goals.
• Oversee the governance, risk, and compliance framework, embedding data protection and cybersecurity best practices.
• Drive strategic initiatives including Microsoft 365 and SharePoint adoption, digital process improvement, and infrastructure modernisation.
• Manage third-party service providers and ensure high-quality, responsive IT support.
• Establish strong monitoring, reporting, and audit mechanisms to maintain readiness and accountability.
• Foster digital confidence across teams through user training, guidance, and knowledge-sharing.
• Act as the senior point of contact for IT risk management, business continuity, and emerging technology trends.

About You

You are a trusted, discreet, and strategic technology professional with a track record of delivering secure, high-performing IT operations in complex organisations. You bring strong governance, risk management, and stakeholder engagement skills, combined with the ability to lead confidently in sensitive and global contexts.

Essential skills and experience:

• Senior-level experience in IT operations, governance, or systems management.
• Deep expertise in Microsoft 365 and SharePoint environments.
• Proven track record in cybersecurity, data protection, and compliance frameworks.
• Experience managing outsourced service providers and large-scale technology projects.
• Strong strategic and analytical skills, with sound judgment and discretion.
• Excellent communication and stakeholder management across international teams.

Desirable:

• Senior experience in the not-for-profit or philanthropic sector.
• Experience in a global organisation, understanding diverse operational contexts and technology pressures worldwide.

Working Arrangements

• This is a hybrid position, requiring at least 2 days per week onsite at either the Central London or Amsterdam office.
• The post is full-time and permanent; however, a 4-day working week will be considered. 
• Salary Range: £80,000 - £100,000 per annum

To discuss this role in more detail please contact Hannah at NFP People.

The Role
We are seeking a highly skilled Business Services and Branch Finance Manager to join our team. Reporting to the Head of Finance and Resources, you will oversee financial compliance, business support services, and operational governance across our homing network.

This multifaceted role blends financial expertise, business services leadership, and compliance oversight, including Health & Safety, HR administration, procurement, fleet management, and facilities. You will be key in ensuring strong financial controls and supporting strategic decisions to enhance the impact of our charity.

Key Responsibilities

• Manage branch financial compliance, ensuring timely, accurate reporting aligned with Trust policies.

• Lead financial modelling and analysis to support new and ongoing branch activities.

• Oversee business support services including HR administration, insurance, data protection, and facilities management.

• Manage procurement and contract arrangements to secure best value and service quality.

• Provide strategic oversight of Health & Safety compliance, working with partners and branch teams.

• Lead fleet management, ensuring compliance, maintenance, and cost-effectiveness.

• Maintain financial policies, support investigations into irregularities, and embed robust governance frameworks.

• Prepare and present financial and operational reports for senior leadership and stakeholders.

Skills & Experience

• Qualified accountant (ACA, ACCA, CIMA, CIPFA or equivalent) with strong management accounting skills; part-qualified candidates considered.

• Charity financial management experience, including understanding of Charity SORP and subsidiary reporting.

• Proven track record managing business services functions, Health & Safety, and procurement.

• Experience with fleet oversight and compliance management.

• Strong analytical skills, including financial modelling and forecasting.

• Excellent communicator, able to simplify complex financial and compliance issues for non-specialists.

• Proficient with financial software, MS Office, and IT systems.

Personal Attributes

• Professional, proactive, and solutions-oriented with a “can do” attitude.

• Highly organised with excellent attention to detail and time management.

• Confident maintaining confidentiality and exercising sound judgement.

• Collaborative team player with strong interpersonal skills.

• Empathetic to the Greyhound Trust mission.

• Comfortable working in a multifunctional environment with animals on site.

Location & Travel
Based at our National Support Centre in Horley, Surrey, with UK travel required to support branches.

Why Join Us?
This is a unique opportunity to combine your financial and business services expertise with a heartfelt mission to improve the lives of retired racing greyhounds. Join a passionate team and help shape the future of our charity’s branch network.

Apply Now
Ready to make a difference? Submit your CV AND cover letter detailing how your skills and experience align with this role.

We are looking for a proactive, flexible team player to join our small team to make a big difference in the not-for-profit sector. If you have a passion for managing and improving day to day operational activities, as well as supporting some internal and external communications, enabling our team to focus on what they’re good at - challenging the arms trade and grand corruption - then we’d love to hear from you.

Company Overview

Shadow World Investigations is a not-for-profit organisation that investigates state capture, corporate wrongdoing and militarism, with a focus on the global arms trade. Our groundbreaking investigations highlight the blurred lines between business and state, and demonstrate how these sites of power operate above the law and in sole pursuit of furthering their own interests. We focus on building capacity and strengthening movements, and advocating for real, systemic change. Ultimately we aim to inform and empower the public to apply the necessary pressure needed to democratise and transform our political and economic systems.

THE JOB:

Key Responsibilities

• Handling day to day administrative tasks for our busy Executive Director including scheduling, diary management, travel, fielding and responding to enquiries, meeting minutes and follow up;

• External Partner Communications such as follow up with media partners, contributors or expert reviewers and more;

• Supporting Internal Communications and Ways of Working;

• Working with Director of Projects & Planning to ensure the smooth running of the office including IT, HR, Governance etc;

• Assisting with fundraising admin such as tracking deliverables, reporting requirements and deadlines.

• You may, from time to time, be asked by colleagues to take on different or additional duties that you can reasonably perform in line with your skills and experience.

Requirements

• At least 2 years of experience in a role that demonstrates the required skills

• Strong organisational and administrative skills 

• High attention to detail and accuracy

• Good interpersonal skills and a team-player

• Proactive, eager to learn, and willing to take on varied tasks

• Professional, reliable, and solutions focused

• Comfortable working under pressure with multiple managers

• Ability to meet deadlines, monitor workflow and prioritise tasks

• Demonstrates initiative while respecting the boundaries of the role

• Discretion - the ability to work in confidence on sensitive matters 

• Proficiency with Microsoft Excel, Google Workspace, Wordpress (desirable) and social media platforms

• Bachelor’s degree or equivalent professional experience

We don’t require you to be an expert on the arms trade or state capture to succeed in this role. We are looking for candidates who can demonstrate strong organisational, interpersonal skills and an interest in the practical running of a small but dedicated organisation. With this in mind, our ideal candidate for this role would also be committed to justice, and would share our perspective that the barriers we face in the pursuit of justice have systemic roots, and that to tackle them we need to democratise and transform our political and economic systems.

What We Offer

• Competitive salary and benefits including cycle-to-work scheme, 30 days annual leave and office closure between Christmas and New Year

• Opportunities for development including mentorship and training

• Supportive and inclusive work environment

• Hybrid position with flexible working hours, being in central London office expected 2 days a week. Occasional evenings, weekends and travel with generous time off in lieu offered

About RSPCA North West London & South Hertfordshire

RSPCA North West London & South Hertfordshire is dedicated to promoting kindness and preventing cruelty to animals. As an independent branch of the RSPCA, we have been serving the North West London community for over 75 years. We rescue and rehome stray and neglected cats, rabbits and other small animals and provide assistance and education for pet owners. We operate 2 catteries and 6 charity shops.

The Role

We are looking for a Manager with a passion for animal welfare, who will contribute to our mission of rescuing, rehabilitating, and re-homing animals in need.

They will expand our profile across the North West London and South Hertfordshire area, working closely with the trustees to create a sustainable business plan, and have overall responsibility for the day to day running of the charity.

Please note that this position is responsible for managing the charity, not the charity shops.

As our charity operates 7 days per week the successful candidate will be expected to be available outside of their normal working hours to handle any urgent issues that need to be referred to the Charity Manager.

Responsibilities

People

Proactively manage, support and develop employees to enable them to carry out their roles in the most effective way.

Governance and Administration

In consultation with trustees, develop and implement robust policies, operational procedures and controls compliant with up to date legislation in all areas of the charity’s operations. To include health and safety, employee legislation, animal welfare licencing standards and financial controls.

Continuously review and develop the charity’s activities to ensure they remain relevant.

Budget Management

Work with the Treasurer to set budgets and ensure that the charity operates within those budgets.

Animal Welfare

Develop the charity's ability to accommodate the changing animal welfare needs in our community.

Requirements:

• You have a proven track record of leading and motivating people to deliver the strategic aims of a business or charity

You have expertise and experience in:

• Operating at a senior leadership level

• Project management, change management and business planning

• Business development and growth

• Budget management

You are:

• A people person who is approachable and enjoys working with others, communicating effectively to build strong relationships

• Proactive and forward-thinking with an ability to plan ahead

• Able to prioritise conflicting demands and thrive under pressure

• Educated to degree level (preferred)

If you are passionate about animal welfare and have the leadership skills to drive our charity forward, we invite you to apply for the Charity Manager position at RSPCA North West London & South Hertfordshire today. Please submit your CV and a cover letter outlining how you meet the requirements of the role.

Are you an ambitious Recruitment Manager with a passion for working in the not for profit sector? Would you like to work for an exciting and fast growing education charity, where you will be the focal point for all recruitment and onboarding.

Ark Start is a growing start-up nursery venture within the Ark charity. Their mission is to ensure that every child has access to excellent early years education, and that families benefit from flexible and affordable childcare. They currently have 5 nurseries and have ambitious plans to expand to at least 12 over the next two years. Ark Start is building a dynamic, purpose-driven team to deliver on this vision. They currently have around 50 employees working across the sites.

To support this growth, Ark Start is seeking an experienced and passionate Recruitment Manager paying up to £50,000 to lead on all recruitment, talent and onboarding. This is a unique opportunity for a values led recruitment professional to help shape the charity by successfully recruiting talented individuals into the organisation who align with the values and direction the charity is going.

The organisation is located in White City, with the nurseries based across London. Ark offers flexible working hours, including core hours and some remote working. The role will require someone who will prioritise in-person working, meaning being able to work from the office and their nursery sites at least 3-4 days per week.

Reporting into the Operations Director, some of the key responsibilities of this exciting permanent role include:

• Leading the end-to-end recruitment and onboarding for all nursery-based roles
• Developing and implementing effective talent attraction strategies
• Building partnerships with external organisations to support candidate pipelines
• Supporting managers to develop induction plans for new starters and manage probation periods effectively
• Providing first-line support on recruitment queries
• Ensuring HR and recruitment systems are appropriately set up, accurate, and up to date to support effective decision-making
• · Using data and feedback to drive continuous improvement around recruitment and onboarding.

The ideal candidate will have at least five years’ experience working in a senior recruitment capacity. This could suit someone with experience of working within a small charity or , a standalone Recruitment Manager looking for a new challenge and a wider remit. You will have excellent communication and stakeholder management skills along with the ability to influence.

A passion for social justice and early years education is essential, as is the ability to thrive in a fast-paced, growing environment. Integrity, ambition and resilience are key to match the pace and exciting aspirations of Ark Start, where initiative and enterprise are highly prized and rewarded.

The interview process will consist of two stages, and this post is subject to an enhanced DBS check. Ark is committed to safeguarding and promoting the welfare of children and is an equal opportunities employer.

For more information on this dynamic and interesting role, please get in touch.

The Role

IIED is seeking a dynamic and experienced Philanthropy Manager to work closely with IIED’s Head of Business Development and Directors to meet unrestricted income targets. The role also involves supporting IIED’s research and MEL colleagues across the organisation to raise restricted income. The focus of the role will be networking, cultivating, soliciting and stewarding a mixed portfolio of funders and prospects with the capacity to give at the £2m+ level.

You will be responsible for developing meaningful funder relations, including philanthropists, institutions and multilaterals. You will work closely with IIED’s Head of Business Development and IIED’s Directors to win high-value, multi-annual, strategic and unrestricted funding, from philanthropists, trusts and foundations, companies and high net worth individuals. You will engage institutional funders and philanthropists on a long-term journey with IIED to support our organisational strategic vision.​

About You

​To be successful, you therefore need to bring significant experience in generating unrestricted and large, multi-annual restricted fundraising, and a demonstrable track record of directly soliciting or orchestrating the successful cultivation of seven-figure philanthropic gifts. The role will include directly building donor relations, generating leads, developing and submitting cross-organisational pitches and propositions, building donor intelligence, developing collaboration through internal and external partnerships, and directly undertaking fundraising to support IIED’s transformational climate change and sustainable development agenda.

The Philanthropy Manager sits within the Business Development Team and is accountable to the Head of Business Development. The role will entail direct unrestricted and flexible fundraising, donor research, provision of cross-organisational funding strategies, pitches and propositions.

The role will also support IIED’s teams with their restricted fundraising activity, including helping them to produce pitches, propositions, supporting application documentation and application budgets.

To be successful in the role, you will enjoy playing the different roles in fundraising, and know how to gauge what is most appropriate – the driver or the navigator, the broker or the facilitator – as you are motivated by achieving transformative outcomes that matter.

The Business Development Team sits within the Strategy and Learning Group, which includes IIED’s Monitoring, Evaluation and Learning (MEL) Team, and is responsible for relations with IIED’s core funders.

About the role 

This is an exciting opportunity to join ATLEU, a leading anti-trafficking and human rights charity. We are looking for an inclusive, creative, talented facilitator, with exceptional leadership and interpersonal skills to be our Participation Manager.

The Participation Manager will facilitate survivors of trafficking to use their experiences to support the development of ATLEU’s work and services and to improve policy and practice across the anti-trafficking and legal advice sectors. Working with group members, this individual will be responsible for supporting the expansion of the group  (The Changemakers) and the remit of ATLEU’s participation work from January 2026 when the current projects come to a close, ensuring new members are inducted and supported to engage and lead in future projects. The overall aim of the participation and activism work is to integrate survivors at all levels within ATLEU, as well as creating a project that offers different levels of engagement, depending on the interests and capacity of individual group members.

The Participation Manager is a key member of the Rise and Lead project team, which is a groundbreaking new employment pathways project in partnership with Southeast and East Asian Centre (SEEAC) and Voice of Domestic Workers for those with experience of human trafficking and migration. 

The successful candidate will have direct experience of working with vulnerable individuals, ideally survivors of trafficking, a strong understanding of the challenges survivors face and be committed to shifting power to people with lived experience. They will have a flexible approach and understand what empowerment means in its truest sense, allowing the structure of the work to be led by the needs of the group rather than with a predetermined or fixed idea of what this will look like.
 

About ATLEU

Our vision is a just world where no one is enslaved or exploited. 

Our mission is to secure safety, rights and justice for survivors of human trafficking by using and challenging the law.

Our strategic priorities are: 

1. To provide a model of high quality holistic legal support to survivors of human trafficking and exploitation

2. To tackle systemic injustice through strategic litigation and pursuing policy change

3. To build survivor leadership and influence within ATLEU and across the sector

4. To strengthen the capacity of advice, frontline and community organisations to meet the needs of survivors

5. To invest in and support our people to ensure we are effective and sustainable

Our values are:

There is always another way

We are persistent, resourceful and creative in our approach.  We do the hard work to make justice accessible.  We don’t give up in the fight for fairness and freedom.

We make the time. We listen. We hear

We take the time to really listen to our clients and colleagues. We want to restore autonomy and agency from where it was stolen.  We give advice, not tell you what to do. If you fight, we fight.  Our clients’ needs come first.

Knowledge is for sharing.

We lead the way in our knowledge and expertise of reforming the law. The strength of our team comes from our willingness to collaborate and share.  We put our work before pride and always ask for help. Power of our knowledge comes through sharing it with others to secure justice and reform the law.

Although just a small team, ATLEU’s work has led to significant changes in law and policy. Since we were established in 2013, we have led the way in ensuring that survivors of trafficking have access to free, independent legal advice by enabling access to legal aid, across the range of issues survivors experience. For example, our litigation against the Legal Aid Agency led to their concession that legal aid provision was insufficient for victims of trafficking and an increase in the number of trafficking compensation cases that legal aid providers were contractually able to assist with each year (from 5 up to 100). Following litigation on behalf of our client LL, the Legal Aid Agency agreed that victims of trafficking were legally entitled to free immigration advice on applying for leave to remain in the UK on the basis of their trafficking experiences and publicised this entitlement.

Employment Information 

Job Title: Participation Manager (Lived Experience)

Job Term: Permanent 

Location: London based with hybrid working. We can offer flexible working arrangements but the role will require regular office attendance

Hours: 21 hrs per week

Salary Band: £31,374 – £37,772 pro rata per year.  Starting salary will depend on the level of candidate’s experience

Pension: 7% pension contribution 

Leave: 33 days a year (including bank holidays), with an increase of 1 day per year for each complete year of service, capped at 30 days plus bank holidays per year (38 days).

Benefits: Individual training budget and employee wellbeing programme, monthly team lunches and a personal wellbeing fund.

Probation period: 6-month probation period 

Reports to: Policy Manager

Objectives of the post 

• To lead on the development of ATLEU’s participation strategy including a plan for implementation. 

• To develop ATLEU’s Changemakers expert by experience group so that it is sustainable, resilient and inclusive and able to deliver its strategic objectives.

• To build the power of survivors within ATLEU to influence organisational strategy and decision making and inform ATLEU’s services and priorities. 

Main Responsibilities 

Strategy development

1. Using the framework of ATLEU’s 5-year strategic plan, develop ATLEU’s participation strategy creating an annual plan to deliver on our organisational vision. 

2. Develop and maintain positive relationships across ATLEU’s team staying up to date with different areas of organisational work in order to create opportunities for collaboration and coproduction with the Changemakers, finding flexible and creative ways to integrate new opportunities into the annual plan. 

Developing ATLEU’s Changemakers group

3. Recruit and induct people with lived experience of trafficking to be active participants in the Changemakers.

4. To facilitate meetings of the Changemakers ensuring activities are accessible and inclusive for all participants.

5. To secure opportunities for skills and knowledge development through internal and external training.

6. Conduct needs assessments to identify safeguarding, support needs and development goals and provide practical and emotional support where required.

7. Nurturing the wellbeing and solidarity of the group, providing individual pastoral support, coordinating reflective practice sessions and group activities.

8. Review, adapt, and agree terms of reference and foundational values with the group. 

9. To manage the annual lived experience budget.
 

Building the power of survivors within ATLEU 

10. To be an effective liaison between the group and the Director, trustees and wider staff team.

11. Understanding how ATLEU works as an organisation and its key activities and facilitating regular communication between Changemakers and ATLEU’s people. 

12. Create opportunities for collaboration, co-creation and leadership for ATLEU’s Changemakers members.

13. Identifying potential opportunities for Changemakers to take on paid roles within the organisation, defining the scope of the role, recruitment/ selection of individuals for the roles, and supporting individuals to gain experience of working independently (eg. peer research training development, training delivery).

14. To take a creative and flexible approach to working with the group, to understand their priorities and goals and find ways to steer and adapt their ideas so that they can be delivered within an organisational context. 

15. Work with ATLEU’s Director, Head of Operations and People and Inclusion Manager to create pathways for people with lived experience of trafficking to participate in ATLEU’s governance and decision-making, including at trustee board level and development of funding proposals. 

16. Support the delivery of ATLEU’s Rise and Lead Fellowship project helping to create an employment pathway for people with lived experience of human trafficking and migration in the advice and anti-trafficking sector. 

17. Support the Rise and Lead Project Manager with the development of a bespoke inclusive recruitment programme and the delivery of the training fellowship, and the project monitoring and evaluation and dissemination of learning. 

Coproduction with the Changemakers

18. Working with ATLEU’s Changemakers to act as agents of change, to influence external stakeholders (e.g. anti-trafficking organisations, policy makers, parliamentarians, media) and share their expertise, whilst ensuring the necessary safeguarding is in place. 

19. To work with the Policy Manager and Communications and Public Affairs Officer to facilitate people with lived experience of trafficking to inform, shape and co-produce: 

• Training 

• Information / legal resources

• Peer Research reports

• Monitoring and evaluation (ATLEU’s services/ Rise and Lead) 

• Policy & Communication materials

• Events

20. To find ways to cultivate respect for lived experience, and encourage inclusive practices in the sector, such as through engagement with the Lived Experience Coalition 

Professional Development 

21. To take responsibility for self-development on a continuous basis, including undertaking on-the-job and other training as required. 

22. To discuss regularly with the Policy Manager your job performance and personal career development. 

23. To participate fully in ATLEU’s appraisal process. 

Other Duties 

24. To play a full role in the organisation supporting colleagues to maximise their effectiveness. 

25. To support and adhere to ATLEU’s equal opportunities policy and to always act in an ethical manner that upholds the good reputation of ATLEU. 

26. To ensure that the terms of ATLEU’s funders are adhered to in all aspects of ATLEU’s delivery and to provide information for proposals and reports as required. 

27. To attend and participate in staff meetings. 

28. To support ATLEU’s social media presence in line with the organisation’s strategic objectives. 

29. To represent ATLEU at external meetings and where necessary and to attend meetings, occasionally including those out of normal working hours, when necessary. To travel between ATLEU’s offices as required. 

30. To undertake additional duties as may become necessary.

Please refer to the attachment below for further information and the full person specification.

We particularly welcome applications from Black, Asian, Minority-Ethnic and refugee and migrant backgrounds and from those with lived experience of the issues that ATLEU seeks to tackle. 

Please note that candidates must be able to work in the UK and will be offered the job subject to suitable references and a DBS check. If you are appointed to the role, you will be required to provide further checks on your criminal records status throughout your employment. 

We are holding two online information sessions on Zoom in English for applicants to find out more about the role. Details are as follows. A Zoom joining link can be found in the downloadable job pack:

Date:    Thursday 23rd October 

Time:    6.30 - 7.15pm

Meeting ID:     Zoom 889 0469 8513

Passcode:  308237

Date:    Wednesday 5th November 

Time:    1 - 1.45pm

Meeting ID:     Zoom 871 8268 7260

Passcode:  587053

​

NB. Please feel free to attend these information sessions with your camera turned off or using a different name if that would make you feel more comfortable in the space. 

Application Process 

Key dates

• Information sessions will be held on Thursday 23 October, 6pm - 6.45pm and Wednesday 5 November, 1pm - 1.45pm.

• The deadline for applications is 23:30 on Sunday 16 November.Applications received after this time will not be considered. 

• First round interviews will be held in person on Tuesday 2 and Wednesday 3 December. 

• Second round interviews will be held in person on Wednesday 10 December. 

Please confirm your availability to attend first and second round interviews in your cover letter.

If you do not hear from us by Friday 28 November, it means that you have not been shortlisted for an interview. We regret that we do not have capacity to provide feedback to applicants who are not invited for an interview. 

Please ensure that your cover letter addresses the following three points:

1. Why you wish to work for ATLEU. 

2. How your previous experience demonstrates that you meet the essential Experience and Knowledge criteria, as well as any of desirable criteria if applicable, and 

3. Evidence that you have the following skills and abilities:

   • (i) Ability to build rapport with a wide range of people and to communicate sensitively and sympathetically with traumatised and/or vulnerable people.

   • (ii) Insightful, creative and courageous with the ability to challenge traditional thinking and push for change. 

   • (iii) Excellent interpersonal skills, professional manner, able to develop strong working relationships and effective alliances. 

   • (iv) Ability to manage effective collaboration. 

Please also include the following information:

• Contact telephone number 

• Email address

• Confirmation of availability to attend first and second round interviews, if invited.

Inclusion at ATLEU

We are an equal opportunities employer and welcome applications from people of all backgrounds and experiences. We believe that diversity drives innovation, strengthens our teams, and leads to better outcomes for everyone. Each individual is valued for their unique perspectives, cultures, and circumstances, and we are committed to creating an inclusive and respectful environment where all employees feel supported, empowered, and able to thrive.

We actively encourage applications from suitably qualified candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We particularly welcome applicants from groups underrepresented in our sector, including individuals from Black, Asian and Minority Ethnic communities and those with lived experience of migration or trafficking. Please let us know of any reasonable adjustments needed during the recruitment process or in the role — we are happy to discuss how we can best support you.