Operation manager jobs in London

We’re looking for a dedicated and organised Community Manager to oversee the day-to-day management of one of our homeownership over 55s housing communities. In this role, you’ll provide help, support, and advice to residents, ensuring their wellbeing and promoting a safe and secure environment. You’ll be responsible for housing management, coordinating services, and maintaining positive relationships with residents and stakeholders. This is a rewarding position where your ability to deliver excellent customer service will make a real difference to the lives of older people.

What you’ll do

As a Community Manager, you’ll support new residents to settle in, provide information about the scheme, and promote health and safety through regular checks. You’ll manage onsite contractors, oversee repairs, and maintain accurate records of expenditure and income. You’ll process purchase orders, handle administration, and manage communal facilities. You’ll also work closely with Residents’ Committees, attend meetings, and liaise with statutory and voluntary organisations to signpost residents to additional support. Occasionally, you may need to respond to emergencies outside normal office hours.

Please note this role is 20 hours Monday to Friday, 4 hours per day. The office base for this role is based at Rose Acre Gardens. 

What you’ll need

• Experience in housing management and working with older people.
• Strong interpersonal and customer service skills, with clear written and verbal communication.
• Good IT skills, including Microsoft Office, and strong administration abilities.
• Knowledge of health and safety compliance and understanding of care and support needs for older people.
• Ability to manage budgets and work independently while building positive relationships with stakeholders.

Why join us?

When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.

What we offer 

• 30 days’ annual holiday, plus bank holidays (pro rata) 
• Two additional paid volunteering days each year  
• Flexible benefits scheme, including family friendly benefits and access to a discount portal  
• 4 x salary life assurance
• Up to 10% pension contribution

If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role. 

Closing date: 20th January 2026 at midnight.

PLEASE NOTE: Peabody does not provide sponsorship as a licenced UK employer.

Prospectus is proud to be supporting our client in the search for a new Finance Manager. 

The trust empowers young people aged 9 to 15 to challenge all forms of prejudice.  Our client is uniquely powerful as a catalyst for learning and reflection about prejudice. Her experiences as a young Jewish person during the Holocaust provide a powerful insight for young people to learn and reflect on the dangers of antisemitism and all forms of prejudice. Through engaging programmes, young people gain the knowledge, motivation and skills to make a real difference. 

The Finance Manager reports into the Chief Executive and is a key role in ensuring organisational resilience, and supporting strong governance and data driven decisions for this impactful organisation.  Your competence with managing day to day financial management operations, and year end are a given.  You will also be a supportive and consultative manager to the Finance Assistant reporting into this role.  What sets the successful candidate apart, is the ability to work closely and effectively with other areas of the organisation.  You will work closely with the Fundraising team, and with the Education Programmes teams.  You will also feel comfortable to present to non-finance related stakeholders such as the Executive team and Board of Trustees, enabling your colleagues to feel fully informed, and being able to answer questions as needed.

The ideal candidate will be ACA/ACCA/CIMA qualified or equivalent and will have substantial experience as a senior financial lead within a small organisation.  Your relational capability will also be key, and as such you will be able to demonstrate your strong interpersonal skills and flexibility to work and travel on occasional evenings. An alignment with the mission of the organisation will also be of utmost importance.

This position is a part time role, working 4 days per week and is based in the London office for 2 days per week. 

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Catherine at Prospectus.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. Please in the first instance share an up-to-date CV with us and should your experience be suitable, we will look to arrange for a call and/or meeting to brief you on the role. You will then have all the information you need to finalise your formal application. We are looking forward to connecting with you soon.

If you're an organised, proactive Administrator who is motivated by social impact, this could be your next step! As Administrator at FLEX, you will play a central role to our everyday operations, supporting a small but dynamic team working towards ending labour exploitation.

Job title: Administrator

Location: FLEX office, Vauxhall, London – Currently hybrid working with a mixture of in person and online working

Salary: £33,500 per annum (pro rata), subject to deductions for tax and national insurance contributions as required by law 

Hours: Part time (4 days, equivalent to 30 hours per week)

Contract: Permanent

Reporting to: Director of Operations

Benefits: 25 days holiday per year plus bank holidays and incremental leave (pro rata), extra days over the holiday period, enhanced maternity, adoption and paternity pay; occupational sick pay; incremental pension contributions; Employee Assistance Programme; and a wide range of opportunities for skills development.

About the role:

In this role you will support FLEX’s staff team and Board of Trustees to guarantee the smooth running of our operations. You will ensure the effective administration and maintenance of relevant office resources and systems. This role involves supporting tasks related to governance and compliance, HR, finance and grant administration. You will work closely with FLEX’s Management Team but will have a central role, working across teams, and you will be responsible for staff communications regarding internal operations.

About FLEX:

Focus on Labour Exploitation (FLEX) is a research and policy organisation working to end labour exploitation by challenging and transforming the systems and structures that make workers vulnerable to abuse. We are striving for a world free from all forms of labour exploitation, including forced labour and human trafficking. FLEX seeks to achieve this vision through the prevention of labour abuses, protection of the rights of those affected or at risk of exploitation and by promoting best practice responses to labour exploitation through research and evidence-based advocacy.

Key responsibilities:

General Administration 

• Provide administrative support to the FLEX team/Board including organising meetings, taking minutes, booking travel and accommodation

• Financial administrative support including processing invoices and expenses claims

• Ensure post is collected, filed and forwarded

• Coordinate the schedule for donor progress reports with staff, ensuring that internal and external deadlines are met

• Create and maintain effective filing systems in line with data protection legislation 

• Manage and respond to general enquiries, received by phone, email or post.

• Provide logistical support and coordination for FLEX events

• Liaise with external stakeholders to support FLEX’s work within the sector

• Support the drafting of FLEX organisational and governance documents

• Support the implementation of FLEX’s Equality and Diversity Strategy

• Identify any opportunities to improve and streamline existing processes.

Office Management/Health and Safety

• Ensure office provisions and office stationery are well stocked

• Act as tenant representative for FLEX at The Foundry (shared office building), liaising with Ethical Property Company building management, attending tenant meetings and sharing relevant information with the FLEX team

• Report any health and safety issues to the Ethical Property Company 

• Organise annual PAT testing and fire risk assessments

• Liaise with The Foundry Facilities Manager regarding fire safety and other aspects relating to FLEX’s office lease

• Maintain equipment log

• Ensure FLEX has functional, up-to-date IT equipment, including ensuring printer, phone and Wi-Fi are working as expected

• Liaison with IT provider, website support provider, and any other relevant services to enable smooth operations

• Act as Fire Warden

HR Administration 

• Support recruitment processes including equality monitoring, recruitment timelines, candidate communications, interview set up (online and in person)

• Keep starters and leavers checklists up to date

• Maintain up to date staff records on Breathe HR database, including training and development

• Ensure provision of equipment associated with homeworking and office-based work e.g. cameras, laptops, DSE requirements 

• Support the implementation of FLEX’s Equality and Diversity Strategy 

• Organise and collate staff surveys. 

Other

• Undertake any other duties within the context of the role as may be determined by your line manager.

• Attend team meetings

• Attend training relevant to the role

• Adhere to FLEX’s organisational policies.

We are committed to being an inclusive employer, creating a culture where everyone can be themselves and thrive. This means we are committed to being an anti-racist, trans-inclusive, gender-equitable and intersectional organisation.

We actively encourage applications from people of all backgrounds and cultures. In particular, those who have lived experience of the immigration system or who identify as part of marginalised communities.

If you are disabled or become disabled, we encourage you to tell us about your condition so that we can make reasonable adjustments and consider what support may be provided at the interview and task stage.

How to apply: Please download, complete and send the FLEX application form and equal opportunities from our website.

Deadline for applications:  25th January 2026 23:59

Shortlisting:Your application will be assessed against the criteria in specified in the Job Description. To ensure fairness and consistency in our shortlisting process, applications will be anonymised before being reviewed by the panel.

Interviews will be held for shortlisted candidates in person at FLEX offices, Vauxhall on 9th/10th February 2026. Please state in your application if you are not available to attend on these dates.

Battersea has entered an exciting phase of innovation and transformation as we embark on the second year of our new five-year strategy. With increased investment in income generation, we are strengthening our team to drive the growth necessary to achieve our organisational goals.

This is a new role working within Battersea’s Philanthropy & Trusts team to seek and secure new income as part of a £4-6million pound capital fundraising appeal over the next 3 years.

One of the key pillars of Battersea’s current strategy is to ensure that we continue to provide expert care for all the dogs and cats that come through our gates. One of the ways in which we do this is by investing in our facilities to ensure that they continue to meet the changing needs of the animals we care for. Our new capital fundraising appeal will help to achieve that aim.

The key purpose of this Philanthropy Manager (New Business) is to meet both financial and strategic KPIs, by cultivating a pipeline of new major donor prospects to secure significant donations for this capital campaign.

Please note: this is a 3 year Fixed-Term contract opportunity

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 21st January 2026
Interview date(s): Interviews will be taking place on a rolling basis. Early applications are encouraged as the role will closed once filled.

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received. For full details on the role, please download the recruitment pack.

Our Second Home is the UK’s youth movement of young people with refugee backgrounds. Since 2018, we have supported over 750 young people from 53 countries to build community, develop leadership skills, and flourish into adulthood in the place they now call home.

Our work begins with transformational residential experiences, where young people form friendships, grow in confidence, and experience belonging – often for the first time since arriving in the UK. From there, many go on to take part in our Leadership Training Programme and local Youth Hubs in London and Bristol, before returning as peer leaders themselves. This cycle of engagement, growth and leadership is at the heart of our theory of change.

We are now entering a pivotal phase of our development, delivering a new 2025–2028 strategy focused on sustainable growth, deeper impact, and long-term resilience. Fundraising is central to this ambition.

The role (Read the recruitment pack for more information)

We are recruiting a Fundraising Manager to act as the organisation’s operational lead for income generation. This is a part-time role (18–24 hours per week) with significant flexibility, ideal for someone who is organised, thoughtful, and motivated by building something meaningful.

The Fundraising Manager will manage and coordinate income across five strands: trusts and foundations, major donors, corporate foundations, individual and digital giving, and statutory funding. While the role has a strong trusts and foundations focus, it offers real scope to build skills and experience across a broad fundraising portfolio.

Working closely with the CEO, a highly experienced freelance Bid Writer, and the wider team, you will be responsible for developing funding pipelines, producing high-quality proposals and applications, stewarding funder relationships, and translating programme impact into compelling narratives. You will also play a key role in donor communications, reporting, CRM management, and supporting campaigns and events.

This is a hands-on role for someone who enjoys balancing writing, relationship-building, planning and delivery – and who values doing fundraising with integrity and care.

About you

We are looking for someone with experience in fundraising (particularly trusts and foundations) or strong transferable skills such as persuasive writing, project management, or stakeholder engagement. You will be comfortable managing multiple deadlines, maintaining an organised pipeline, and working independently while staying closely connected to a small team.

You will bring strong written and verbal communication skills, attention to detail, and the ability to build warm, professional relationships with funders and supporters. Experience using a CRM system is important, as is an understanding of – or willingness to learn about – the UK voluntary sector funding landscape.

Above all, we are looking for someone who aligns with our values: putting young people at the centre, acting with rather than for, creating opportunities for leadership, and building a culture of freedom, respect and acceptance. We warmly welcome applications from people with lived experience of the asylum system.

This is a role for someone who wants their fundraising work to be closely connected to real people, real programmes, and real change – and who is excited to help shape the next chapter of a growing, values-led organisation.

The Partnerships and Business Development Manager is responsible for securing and sustaining business and property support for The Fitzrovia Partnership, with a primary focus on ballot delivery and long-term levy payer engagement.

The role leads the practical management of the Camden and Westminster occupier ballots, voluntary membership, property forum and targeted engagement activity. It is delivery-focused and process-driven, ensuring that engagement activity is well planned, well recorded, and directly supports successful ballot outcomes.

Working closely with the Marketing and Communications team, the postholder ensures engagement activity is aligned with wider messaging and campaigns, while retaining clear ownership of relationships, follow-up, and conversion.

Key Duties and Responsibilities

Business and Property Engagement

· Lead direct engagement with levy-paying businesses and property owners through meetings, visits, calls, and structured follow-up.

· Build and maintain strong working relationships with key decision-makers, ensuring consistent and informed dialogue.

· Develop, lead and manage engagement plans for priority occupiers and property interests, with clear objectives and outcomes.

· Act as a first point of contact for ballot-related queries and engagement issues.

Ballot Management and Delivery

· Manage the end-to-end occupier ballot process, working with the billing authority to ensure compliance with statutory requirements and deadlines for the 2027 Camden and 2028 Westminster ballots.

· Maintain detailed ballot timetables, engagement trackers, and risk logs to support back-to-back ballots.

· Coordinate internal inputs to ballot materials, ensuring engagement intelligence informs content and targeting.

Voluntary Membership

· Manage the development and delivery of a voluntary membership offer alongside statutory levy arrangements.

· Identify, engage, and convert voluntary members, tracking participation and renewals.

· Ensure voluntary members receive clear value through engagement, access, and communication.

Project Management

· Plan and deliver targeted engagement campaigns in support of ballots and priority projects.

· Manage engagement activity as structured projects, with defined milestones, actions, and reporting.

· Work closely with Marketing and Communications to align engagement activity with campaigns, while retaining ownership of delivery, follow-up, and outcomes.

· Support delivery of engagement-led projects such as property forums, briefings, and issue-based meetings.

CRM, Data and Insight

· Take ownership of CRM use for engagement, ensuring all interactions, outcomes, and next steps are accurately recorded.

· Maintain high data quality to support ballot readiness, reporting, and audit requirements.

· Produce regular engagement reports showing coverage, risks, gaps, and progress towards ballot thresholds.

· Use CRM insight to prioritise effort and guide engagement strategy.

Governance and Reporting

· Prepare clear written updates, briefings, and summaries for senior leadership, the Board, and relevant sub-groups.

· Ensure engagement activity complies with data protection and internal governance requirements.

· Support audit trails and evidence requirements associated with ballot delivery.

This role works closely with the Marketing and Communications team to ensure consistency of messaging, timing, and audience targeting. However, it remains distinct in its focus on relationship management, ballot mechanics, CRM discipline, and delivery of outcomes, rather than content creation or communications strategy.

Person Specification

Skills and Experience

· Strong and proven experience in business engagement, membership, stakeholder management, or business development in a place-based or membership organisation.

· Demonstrable experience in a commercial development role, or strong evidence of meeting conversion targets in a B2B environment (for example, membership, sponsorship, account growth, renewals, or service sales).

· Proven experience managing complex processes or campaigns with fixed deadlines.

· Strong project management skills and attention to detail.

· Experience using CRM systems to manage relationships, track activity, and produce reports.

· Ability to work closely with communications colleagues while retaining ownership of delivery and follow-up.

· Strong written and verbal communication skills, particularly for briefings and engagement reporting.

Knowledge and Understanding

· Understanding of BIDs or similar partnership organisations and the importance of ballot legitimacy.

· Awareness of how businesses and property owners engage with place-based organisations.

· Understanding of data protection and responsible handling of stakeholder information.

Personal Attributes

· Organised, persistent, and comfortable working to targets and deadlines.

· Confident and professional when dealing with senior stakeholders.

· Practical, delivery-focused, and outcomes-driven.

· Willing to learn, reflect, and continuously improve.

To apply for this role, please send a max 2-page cover letter and CV. Shortlisted candidates will be invited to interview (w/c 9 February 2026)

Prison Fellowship (PF) is seeking a dynamic and highly motivated Head of Volunteer & Church Engagement to lead and develop our work with volunteers and churches across England and Wales.

Reporting to the Chief Executive and sitting on the Senior Leadership Team, this role offers both strategic influence and hands-on leadership. You will shape the development of PF’s volunteer engagement and church partnerships, ensuring that volunteers are inspired, equipped and mobilised to deliver transformational support for people in prison and their families.

You will lead volunteer recruitment, induction and leadership development, supporting a large and geographically dispersed volunteer base. Working closely with colleagues, you will help ensure volunteers are aligned with PF’s programmes and priorities, while developing new and innovative ways for people to engage in PF’s work.

A key element of the role is church engagement. You will develop and lead PF’s church engagement strategy, building and sustaining strong relationships with churches across denominations. You will represent PF at churches, events and festivals, and work with the Chief Executive to cultivate relationships with senior and denominational church leaders.

About you

The successful candidate will have experience in volunteer management and leadership development, strong communication and public-speaking skills, and a good understanding of the UK Church. You will be a collaborative and resilient leader, able to think strategically while delivering operationally. Experience in a faith-based organisation is essential, and experience in prisons or criminal justice is desirable.

Working arrangements

The role requires regular travel across England and Wales, flexibility to work evenings and weekends as needed, and operates on a hybrid basis combining national travel, home working and PF’s London office.

Genuine Occupational Requirement:
This role is subject to a Genuine Occupational Requirement for the post holder to be a practising Christian, in accordance with Schedule 9 of the Equality Act 2010.

ABOUT US

The Great Friendship Project is an award-winning organisation tackling loneliness through research-informed community programmes, campaigns, and partnerships.

We design and deliver social interventions that help people build real-world friendships, strengthen social confidence, and rise out of loneliness.

Over the past four years, we have delivered hundreds of community activities, partnered with major brands and public institutions, contributed to national research and policy conversations, and built a highly engaged community of tens of thousands of young adults.

We are now entering a critical next phase of growth, strengthening our foundations in preparation for wider national expansion.

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THE ROLE

This new Programmes & Operations Coordinator role will act as the central operational lead for day-to-day delivery.

You’ll take ownership of systems, operations, volunteer coordination, and delivery logistics, while working closely with the Founder across areas such as community activity, growth planning, partnerships, and fundraising.

As a growing organisation, this is a broad, hands-on role with scope to help shape systems, processes, and ways of working as we grow.

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OPERATIONS

• Planning & Scheduling - Develop and maintain operational plans, timelines, systems, and delivery schedules to support effective coordination across the organisation
• Process Development - Establish and maintain clear processes for tracking tasks, deadlines, risks, outputs, and learning
• Documentation - Develop and maintain scalable documentation, playbooks, and operational processes to strengthen organisational readiness for growth
• Systems Management - Build, refine, and maintain digital tools, databases, and shared filing systems to improve coordination, visibility, and efficiency
• Financial Administration - Support basic financial processes, including processing invoices, tracking expenses, and supporting grant-related financial reporting

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PROGRAMME DELIVERY

• Delivery Oversight - Support the delivery of community programmes, campaigns, and pilots, ensuring quality, safeguarding, and consistency
• Programme Logistics - Coordinate venues, volunteers, partners, and programme materials to ensure smooth delivery
• Participant Communications - Lead day-to-day communications with participants and community members, acting as a clear and reliable point of contact
• Community Development - Develop and refine induction, member contact, and retention processes to support a welcoming and inclusive community
• Impact Tracking - Support evaluation, feedback collection, and continuous improvement across programmes

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VOLUNTEER MANAGEMENT

• Recruitment & Onboarding - Lead the recruitment and onboarding of volunteers and interns
• Volunteer Coordination - Coordinate volunteer rotas, availability, and deployment across programmes and act as the primary day-to-day point of contact for volunteers
• Training & Development - Support volunteer training, shadowing, and development plans

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FUNDRAISING & GROWTH SUPPORT

• Business Development - Support the identification of new partners and assist with building and maintaining relationships, including day-to-day coordination
• Grant Writing - Assist with grant applications, funding research, and partnership follow-up
• Marketing & Growth - Support the development of marketing and growth plans, providing operational input and capacity planning
• Campaigns & Events - Support the delivery of national campaigns, research dissemination, and stakeholder events through coordination of logistics, volunteers, and internal systems

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WHO YOU ARE

• Reliable & Adaptable - You are proactive and can prioritise effectively in a fast-moving environment
• Problem Solver - You have strong organisational skills and a sharp eye for detail
• Great Communicator - You are comfortable with public speaking and talking to everyone from community members to trustees and partners
• The Sherpa - You have experience coordinating or leading teams, projects, or delivery activity
• Tech-Savvy - You love using digital tools (Google Workspace, Notion, Slack, Canva) to make work easier and more visible
• Flexible - You’re happy to work evenings or weekends, when required (N.B. Time Off In Lieu will be provided)

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EXPERIENCE - ESSENTIAL

• Experience in an operations, coordination, programme delivery, or project support role with responsibility for outcomes
• Experience managing multiple priorities across people, systems, and deadlines in a small or fast-moving organisation
• Confidence taking ownership, exercising judgement, and working with limited supervision

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EXPERIENCE - DESIRABLE

• Experience in a charity, community, events, or volunteer-led environment
• Experience supporting partnerships, fundraising activity, or grant applications
• Experience working closely with senior leadership or a founder

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BENEFITS

Beyond the opportunity to play a pivotal role in a growing social movement, we provide a supportive environment designed to help you thrive both personally and professionally.

• Meaningful work with real impact - Play a central role in tackling loneliness and helping people build lasting, real-world friendships
• Hybrid working - A flexible mix of office-based, community, and home-based working, with autonomy around how you structure your week
• 20 days annual leave + bank holidays + your birthday off - On top of this, you’ll also earn an extra day of annual leave every year you work with us, up-to 5 years
• Learning & development support - Opportunities to build skills across operations, programme delivery, fundraising, and leadership, with mentoring from the Founder and access to relevant training - where required
• Progression opportunities - As a growing organisation, this role is designed to grow alongside the organisation, with the potential to develop into a more senior role over time

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HOW TO APPLY

Please submit your application and CV by completing the online form via the link below.

CLOSING DATE: Wednesday 21st January @ 12pm

If you have any queries about the role or application process, you can contact us via email or use the enquiry form on our website.

We're looking for an interim HR Manager to join our team working for a social care organisation and lead on all aspects of HR operations, with a particular focus on understanding of the HR system using Zellis / Resourcelink.

Key Responsibilities:

• Oversee end-to-end HR processes including recruitment, employee relations, performance management, and compliance.
• Manage payroll and benefits administration through Zellis, ensuring accuracy and timely delivery.
• Provide expert advice and guidance to managers and employees on HR policies and best practices.
• Drive HR projects and initiatives to enhance employee engagement and organisational performance.
• Ensure compliance with employment legislation and company policies.

You will have :

• Proven experience as an HR Manager or similar role.
• Strong working knowledge of Zellis HR and payroll systems.
• Excellent understanding of UK employment law and HR best practice.
• Exceptional communication and stakeholder management skills.
• Ability to work in a fast-paced environment and manage multiple priorities.

Age UK has an exciting opportunity to join their fantastic team in Haywards Heath!

We are recruiting for a Shop Manager to manage the day to day running of our Haywards Heath store (West Sussex).

As Shop Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development.

Utilising your previous experience and excellent managerial skills, you will help maximise store sales and profits while ensuring our customers and donors receive an excellent shop experience.

This opportunity offers an excellent benefits package as well as the chance to work within a valued team, all working to raise funds for a charity that provides vital services and support to older people across the UK.

If you have a passion for retail and would like to use your skills within a charity that supports thousands of older people across the UK, then this may be the role for you!

Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.)

To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.

You will have:

• Experience in a performance driven retail/customer centric environment
• Experience of managing people
• Ability to lift and carry bags of stock up to 10kg's
• Ability to build, retain and develop a team
• Strong drive to achieve results through others
• Ability to delegate, coach and listen
• Ability to manage time under conflicting priorities
• Ability to motivate self and others
• An open and adaptable approach to change and be able to support others through it
• Experience of communicating with a diverse workforce and customer base
• Ability to establish and maintain successful retail processes and merchandising
• IT literacy and numeracy skills

What we offer in return:

• Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme
• Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
• Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
• Car Benefit scheme, Cycle to Work scheme
• Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
• Blue Light Card scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.

Supporting statements and anonymisation

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.

Reasonable adjustments

Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Our client brings joy and laughter to seriously ill children in NHS hospitals and hospices across the country. Through in-person and virtual visits and events, the organisation's entertainers, from magicians to musicians, artists, fairies and therapy dogs, enhance wellbeing and help young patients and their families cope with the pain and anxiety of serious illness and hospitalisation. They are now looking for a Fundraising Database Manager to join their growing, values-led team.
 
Fundraising Database Manager
Permanent, Part-time, (3 days a week, 0.6 FTE)
London (N5) –  2 days a week (Monday, Tuesday, or Thursday).
£40,000-£45,000 FTE 

The Fundraising Database Manager reports to the Chief Executive and will be responsible for managing the charity’s CRM (Donorfy) and work with colleagues to ensure the smooth operational delivery of fundraising processes and activities.

The role will lead on supporter data management and income administration, ensuring accurate and GDPR-compliant records. This includes maintaining supporter and beneficiary databases, managing integrations between systems (including Donorfy, mondayDB and third-party platforms).

You will oversee donation processing and income reconciliation across all fundraising streams, including Gift Aid management, Stripe integration and monthly reconciliations with Finance. You will support effective donor stewardship, alongside collaboration with fundraising team. You will deliver data extraction, reporting and analysis, producing regular income reports, KPI dashboards, forecasts and campaign analysis to support strategic decision-making. You will provide targeted data sets for fundraising and marketing activity, track performance, and support income planning.

You will also support events and campaigns, manage event data, registrations, sponsorship tracking and reporting, including imports from platforms such as JustGiving. Alongside this, you will ensure robust compliance, risk management and due diligence, managing consent, data retention, audits and compliant prospect research. Finally, you will play a key role in operations and stewardship, supporting major donor, corporate and trust relationships through effective systems, templates and processes, managing pipelines and moves management, and embedding fundraising best practice across the team.

To be successful in this role, you will have experience of managing a CRM, either in fundraising or in a business using client and customer data. You will be a problem-solver, with experience of identifying and delivering on improvements for operational systems and processes.

You will have excellent communication and relationship management skills, with the ability to convey complex information to a range of stakeholders and influence at a senior level. You will have excellent IT skills, with experience of using data analytics tools within Microsoft and other software packages. You will have experience of developing and successfully embedding efficient operational processes. You will have a robust understanding of data compliance including GDPR, PECR and the Fundraising Code of Practice. You will have a commitment to the wellbeing of children and to the organisation's vision and mission.

Desirably, you will have experience using Donorfy (CRM database) and/or PowerBi. You will have experience of integrating Donorfy with other platforms (e.g. mondayDB, MailChimp, Microsoft, payment platforms such as CAFDonate or Just Giving). You will have experience of working in a fundraising department and/or on fundraising campaigns.

How to Apply

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact George Cook at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.

To apply, please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Are you passionate about women’s health, community power and social change? Join Wellbeing of Women, the UK charity transforming the lives of women, girls and babies, and play a key role in closing the women’s health gap.

We’re looking for a Health Collective Community Managerto grow and nurture the Health Collective — a national, grassroots-led community representing women and people from marginalised communities. You’ll manage and expand a vibrant member network, create engaging digital content, organise inspiring events, and connect the Collective with decision-makers across the NHS and Government.

This is a rare opportunity to grow and support a powerful, values-driven community and lead inclusive campaigns and social content that influence policy and practice. 

You’ll thrive in this role if you’re a brilliant communicator, confident community-builder and organised project manager with a strong commitment to women’s health and equality.

• Benefits include private healthcare, employee discounts and cycle-to-work scheme.
• Funded by the National Lottery until 2028.

Deputy Service Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Deputy Service Manager

Location: Bermondsey, near Surrey Quays station. This location has step free and lift access. 

Salary: £33,200

Shift Pattern: 37.5 hours per week Monday to Friday working between 08:00 - 16:00, 09:00 - 17:00 and 14:00 - 22:00. You may be required to work flexibly around these hours due to service and resident requirements, including evening work and taking part in the out of hours on call rota for managers. 

About the Role

We're seeking a Deputy Service Manager to join our new service which is opening based in Bermondsey, an Independent Approved Premises (IAP) commissioned by Criminal Justice Services (CJS). The service works with residents who have recently been released from prison and helps them to reintegrate into the community, and restart their journey to independence. The team identify resident needs alongside any licensing restrictions, and will create tailored, person centred support plans including housing support, activities, and personal journey outcomes to help them to reintegrate. The team work in a multi disciplinary approach, working alongside probation services, job centres, mental health teams, and other community partners, with a focus on risk management and public protection. 

As a Deputy Service Manager, you will lead the team by providing line management and leadership support to enable and empower the team to deliver high quality support to our residents. You will support the Service Manager in driving service outcomes in line with our contractual requirements, ensuring quality, consistency, within a trauma informed setting. 

Key Responsibilities Include:

• Line management and leadership, offering guidance and support throughout the employee lifecycle.
• Support the Service Manager in leading the day to day operational delivery of the service.
• Risk Management ownership, ensuring processes and policies are followed.
• Property and housing management, ensuring accommodation standards, timely maintenance and reporting.
• Striving to ensure excellence and quality in our service delivery.

About You

We're seeking someone with a genuine passion for making a difference and helping to create safer communities for everyone. You will be a keen leader, with the ability to motivate and empower a team to drive excellence as individuals and as a team. You will be knowledgeable of the Criminal Justice System and able to provide advice and guidance to the team to deliver outcomes within a residential setting. We're looking for someone who can build rapport, trust, and a psychologically informed environment for residents, staff, and relevant stakeholders.

• Ability to provide high quality support and line management to staff.
• Ability to motivate and empower a team to achieve KPI's
• Ability to support the Service Manager and help manage staff with daily tasks, caseloads and overall day to day running of the service.
• Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
• Ability to promote the service externally to enhance reputation in the area and with partner organisations
• Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency
• IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

We are interviewing on an ongoing basis so this job role may close early. We advise applying as soon as possible for your application to be taken into consideration at the early stages.  As a note, Interviews are scheduled for second week of January 2026.

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us directly.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

We are recruiting for a Technology-Facilitated Abuse Project Manager to join our team in London; the scope on this job involves….

Job Title: Technology-Facilitated Abuse Project Manager

Location: Homeworking with the requirement to occasionally attend our Head Office (Vauxhall)
Salary: £43,627.32 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement) 
Contract type: Full-time, Permanent

Hours: 37.5

We are recruiting for a Technology Abuse Project Manager to support our service in responding to, and raising awareness of, the growing threat of technology-facilitated abuse. The role sits at the heart of our work, helping ensure our services remain informed and effective in a rapidly changing digital landscape. 

Working closely with the Heads of Services, the post holder will implement our strategic approach to technology abuse, staying curious about emerging technologies and adapting our responses as new risks and opportunities arise. 

The role involves managing a small specalist team, supporting teams to design, evaulate and deliver on projects.

This is an opportunity to make a real difference by tackling technology-facilitated abuse and helping shape how services respond to an evolving and urgent issue facing women and girls. An opportunity to work at strategic level, contributing towards the service development and influencing organisational responses to technological change. 

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing date: 9.00am on 21 January 2026

Interview date: 4 February 2026

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.