Operation manager jobs in London

Camden Disability Action (CDA) is seeking an exceptional Chief Operating Officer (COO) to play a pivotal role in shaping and delivering our mission as a leading user-led charity for Disabled people.

As COO, you will provide strategic leadership and operational excellence across the organisation, ensuring CDA delivers high-quality, accessible, and impactful services. You will translate our vision and strategy into effective day-to-day operations, driving performance, consistency, and continuous improvement across all areas of delivery.

As a key member of the senior leadership team, you will work closely with the Chief Executive Officer and Board of Trustees to support organisational strategy, governance, and long-term sustainability. You will bring strong strategic insight, alongside the ability to lead people, systems, and services with confidence and clarity.

You will have responsibility for core operational functions, including HR, Finance, Health & Safety, Data Protection, and Communications, as well as oversight of service delivery and contract management across CDA’s portfolio. You will ensure our infrastructure and processes are robust, compliant, efficient, and aligned to our values.

The successful candidate will be a confident and experienced leader, able to balance strategic thinking with strong operational delivery. You will also act as deputy to the CEO when required, providing trusted leadership across the organisation.

Due to the nature of the Chief Operating Officer role and the space-based approach of the Greenwood Centre, it cannot be delivered remotely. The post requires regular in-person operational delivery. However, we are open to offering one day of remote working per week, where practical.

CDA is committed to building a diverse, inclusive, and equitable workplace that reflects the communities we serve. We particularly welcome applications from Disabled people, people from Black, Asian and other minoritised communities, LGBTQ+ people, and others who are underrepresented in the charity sector and leadership roles. We are also open to considering flexible working arrangements, including job shares, where this can support the successful delivery of the role.

Overview

Afield Environmental is a brand new charity responding to environmental injustice. We do this by working with communities to rewild disadvantaged urban neighbourhoods; and bysupporting artists to undertake ecological research. This exciting and challenging role will beright at the heart of making everything happen.

We are looking for a creative and community-minded Communications and OperationsCo-ordinator to help develop Afield over the next 12 months. This is a varied roleencompassing communications and operational support for the grants programme and thecharity more generally. You will help us develop our communications strategy, support our grantees, and develop our systems and processes as a new charity.

As we are a new charity we have created this as a fixed-term appointment - we are still working out the longer-term roles for the charity.

We are looking for someone who is organised and self-sufficient, a skilled communicator, and a connector of people and ideas. We welcome applications from those early in their career. Where a candidate needs time to grow into aspects of the role, they will be helped to do so through management support and training.

Key Responsibilities

Communications
● Help deliver Afield’s communications strategy aligned with our mission
● Make Afield’s Wilding and Arts grants visible, accessible, and compelling to key
communities and audiences
● Manage Afield's digital presence across website, blogs, and social media, creating
compelling content written, visual and including graphics
● Monitor, evaluate, and report on Afield’s communications activity, to continually
improve our reach and resonance
● Help document Afield-related events through photography and video.

Support for grants programmes
● Support grantees in documenting, editing and communicating project outputs and
outcomes, including video content, for a variety of audiences
● Support the Grants and Cohorts manager as required, including setting up cohort
meetings, helping manage selection panels and providing event support, preparing
materials etc
● Provide communications skills support as appropriate to grantees / cohorts.

Other
● Provide administrative and operational support to the founders as required
● Provide support to the organisation’s broader evaluation activities
● You might occasionally be asked to support our grantee programmes in other ways
such as helping at events or workshops

Requirements

Essential
● An excellent communicator, with experience of running workshops, presenting
information to audiences, or developing relationships with partners
● Proven experience running and creating content for social media channels or websites
● Excellent writing and editing skills for different audiences, with examples of published
content (including for example social media posts)
● Empathetic, with a positive attitude and a desire to help our grantees. You should be
able to provide evidence of supporting a group of people
● Organised and energetic with a self-sufficient attitude, and with the ability to
independently manage a busy workload, multiple deadlines and priorities
● Demonstrable commitment to ongoing development and learning
● Evidence of an interest in arts and/or the environment.

Desirable:
● Strong understanding of digital content strategy, with experience of using a CMS
platform, and social media analytics
● Experience of arts-related documentation and/or archiving
● Ability and comfort in creating structure out of ambiguity
● Ability to identify challenges and opportunities, and express proposals for change
● Experience working with or supporting artists, grantees or cohorts.
● Video editing.

For more information, please see the Job Description attached.

We are currently looking for an experienced and proactive individual to oversee the smooth and efficient running of large-scale clinical trials that contribute to high-quality research and impact public health and clinical practice.

As Trial Manager, you will play a key role in the planning, coordination, and delivery of clinical study(s) within the CPTU.  You will be responsible for coordinating participant recruitment, enrolment, and retention strategies, as well as managing site engagement and trial governance. Working closely with the wider project teams, investigators, and external partners, you will oversee trial timelines, budget adherence and regulatory compliance to ensure the study meets its objectives.

To apply for this role, you will have demonstrable experience of managing clinical trials previously, and will have extensive experience of liaising with multiple stakeholders and handling protocol deviations or trial-related challenges. Strong organisational and problem-solving skills are essential. Excellent communication skills are required to provide clear updates to internal and external teams, prepare reports for funders and regulators and contribute to publications or presentations.

If you are interested in applying for this exciting position, please submit your CV in the first instance (cover letters are not required).

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.

Please note this is initially a 6 month contract and will be hybrid working (East London) although some flexibility can be considered. Please only apply if you have no more than a 1 month notice period.

Both part-time or full-time are considered for this role.

St Benedict’s Centre Warden

Part Time – 21 hours (3 days) per week

Salary £24,000 (£40,000 FTE)

The St Benedict’s Centre is situated within the grounds of Malling Abbey, the home of an Anglican Benedictine religious community in the heart of the Kent countryside. It is a place of great beauty, a liminal space which draws deeply on its spiritual heritage and tradition to engage with the needs of contemporary society: education, training, counselling, holistic therapy, study days, quiet days, workshops and much more.

We are seeking a Centre Warden to provide overall leadership for the Centre, taking responsibility for setting culture and vision across the organization. The Centre Warden will develop strong and successful relationships with key external partners, deliver an imaginative programme for spiritual retreats and quiet days, and ensure that there are sufficient resources available for the Centre to flourish.

Candidates must be able to demonstrate experience and understanding of retreat and quiet day programming in a setting like St Benedict’s. You will be able to build relational capital with a range of stakeholders, and have excellent organisational and communications skills.

Please see the attached Job Description for a full list of responsibilities, which include:

· Developing a clear vision and strategy for the Centre

· Ensuring that all necessary resources are in place for the Centre to flourish

· Developing and delivering an imaginative programme of retreats and quiet days

· Responsibility for building strong and effective relationships with all stakeholders

Please note that we are advertising this role in parallel with the role of Cascade Project Manager (a wellbeing project for frontline church leaders, lay and ordained). While the two roles are distinct, they are inter-related. We are open to flexing both appointments where one person is interested in holding both part-time roles together.

What we can offer:

· Flexible working, Hybrid working and TOIL

· Generous holiday entitlement

· Contributory pension scheme

· Access to an Employee Assistance programme

This is an employed post, if you are an ordained candidate wishing to remain a member of the clergy pension scheme, please contact us for a discussion about salary and pension.

The St Benedict’s Centre is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment. 

The wider a group’s diversity, the smarter, wiser, and more compassionate and creative its decision making becomes. We are committed to the Diocese of Rochester’s aim to achieve diversity by seeking UKME/GMH colleagues and those from a wide-range of backgrounds, to help create a culture of inclusion and belonging.

Closing date for applications: Friday 12 June

Interviews will be held: Thursday 2 July

Location: Hybrid (minimum of two days in the office (119 Britannia Walk, London N1 7JE))

Salary: 45k per annum

Role Status: Full-time, 37 hours per week

Closing Date: 28 Jun 2026 - Applications will be reviewed as received and the role may close early

We are seeking a proactive and experienced Membership Engagement Manager to join CIHT on a 12-month maternity cover contract.

Leading a small, dedicated team, you will oversee membership operations and work collaboratively across the organisation to ensure our members receive excellent service and meaningful opportunities to engage.

This is a high-impact role where you will make a tangible difference over the next 12 months—strengthening member engagement and retention while contributing directly to CIHT’s ongoing digital and CRM transformation programme.

What you’ll be doing

• Leading engagement and retention initiatives and campaigns
• Improving the member journey and experience
• Supporting a strong regional and volunteer network
• Using CRM and data insight to improve performance
• Using data and CRM insight to drive decisions and improve performance
• Contributing to our digital and CRM transformation work
• Managing and supporting a small, collaborative team

About you

• Experience in membership, engagement or relationship management
• Strong CRM and data capability
• Experience leading and supporting teams and working with stakeholders
• Collaborative, organised and focused on delivery

Other requirements

• Willingness to travel within the UK with occasional overnight stays and occasional work outside standard office hours

• Commitment to and support of equality, diversity and inclusion and understanding of how this applies to delivery of own area of work

• Commitment to the aims, values and charitable objectives of CIHT

A great opportunity to make a visible difference to member experience and engagement over the next 12 months.

Purpose:

The New Dawn Day Service Manager is responsible to lead, manage, and develop a safe, inclusive, and high-quality day service. The role focuses on delivering activities that promote independence, social inclusion, and well-being for service users while managing daily operations, regulatory compliance, and staff teams.

1. To coordinate and have responsibility for the overall management of the New Dawn Day Opportunities Services

2. To have overall responsibility for the line management of all staff employed within the service.

3. To review, assess and attend annual reviews and other professional meetings of service members.

4. To be responsible for the development and monitoring and the preparation of staff training plans in conjunction with the deputy managers and Tower Projects Chief Executive.

5. To be responsible for the planning and delivery of a high-quality programmes whilst maintaining standards and ensuring programmes are designed to meet the social, educational and developmental support needs of service members. You are responsible to ensure all daily activities, workshops, and support programs directly align with the Tower Project’s core values and strategic aims.

6. To be responsible for all monitoring and preparation of group and individual learning plans in conjunction with the Chief Executive.

7. To undertake the assessment of potential new and existing service members that are referred to or within the day service.

Main Duties & Responsibilities:

1. To facilitate, where possible, a community-based programme that meets the individual support needs of service member’s educational, social and developmental support needs, ensuring daily activities, workshops, and support programs directly align with the Tower Project’s core values and strategic aims.

2. To manage, support and actively participate in the organising and delivery of a high quality service in a supportive caring environment that adheres to the Tower Project’s policies and procedures.

3. To ensure the delivery of the service in consultation and partnership with Service members, Parents/ Carers, Schools/ Colleges and other relevant parties.

4. To provide and/ or receive support, advice and training as appropriate to the job role.

5. To be responsible for the overall operation of the New Dawn Day Opportunities Services for the effective and efficient use of the Services budget.

6. To develop and implement new initiatives as required.

7. To address and resolve issues in the general running of the services.

Specific Duties:

1. To maintain and develop systems for monitoring

2. To attend and contribute to Tower Project Senior staff team meetings, organise Day Service meetings and staff supervisions ensuring a smooth running of the service.

3. To initiate and/ or attend training events and appropriate external meetings according to expressed needs and demands.

4. To be responsible for the use of the building, health & safety and security of the premises and its equipment.

5. To be responsible for the preparation of timetables, activity plans, budgets, programme reports, monitoring data and other appropriate work according to the needs of the post.

6. Ensuring that administrative and financial responsibilities are conducted according to Tower Project procedures.

7. Pro-actively promote and develop inclusion and equal opportunities.

8. To liaise with and involve service member’s parents/ carers, outside agencies, support staff, key workers and other partner agencies in the planning and delivery of the service.

9. To ensure that the guidelines of the relevant legislation, e.g. Care Act 2014 are implemented at all times.

10.  To participate and meet regularly for supervision meetings with the Tower Projects Chief Executive.

11.  Undertake other duties as appropriate to the nature of the Post.

Operations & Service Quality

· Service Delivery: Design and oversee a diverse program of daily activities, workshops, and outings tailored to service user needs.

· Health & Safety: Maintain the facility to high standards, ensuring compliance with fire safety, food hygiene, and risk assessments.

· Compliance: Ensure the service meets all internal policies, local authority contract requirements, and statutory regulations.

Staff & Team Management

· Line Management: Recruit, supervise, appraise, and support a team of support staff and deputy managers.

· Workforce Planning: Manage staff levels and attendance levels for operational purposes.

· Staff Development: Identify training gaps and ensure the team completes mandatory compliance and care training.

Financial & Resource Management

· Budget Control: Manage the day-to-day operational budget, monitoring expenditure and optimizing resources.

· Administration: Oversee accurate record-keeping, including service user files, attendance logs, and financial transactions

PERSON SPECIFICATION

DAY SERVICE MANAGER – NEW DAWN

Knowledge/ Experience:

· Experience of coordinating services for adults with disabilities.

· Experience of assessing and supporting adults with disabilities.

· To have a minimum of two years’ experience managing a team of staff.

· Applicants must demonstrate an aptitude and willingness to work positively with adults with disabilities.

· Strong knowledge of safeguarding adults, health & safety law, and risk management

Education/ Qualification:

· A QCF Level 5 in Care or equivalent, or willingness to work towards such qualification.

Skills:

· Ability to organise and deliver a high quality educational and social programme of activities.

· Ability to work with service members who can present with a range of behaviours that can challenge

· Good communication skills with parents/ carers, service members, external agencies and staff.

· The ability to manage and provide a safe environment by identifying and implementing strategies/ activities to meet them.

· Ability to work as part of a team.

· Basic computer skills, or a willingness to undertake training as required.

· To support, promote and deliver groups within the Tower Project Equal Opportunities policy.

Special Conditions:

· The post holder will be expected to undertake any additional training as required.

About the role

We are seeking a Branch Finance Manager to provide financial oversight, compliance support and business services across our national branch network and National Support Centre.

You will play a key role in ensuring strong financial control, accurate reporting and consistent compliance across branches, working closely with staff and volunteers to strengthen financial governance and operational effectiveness.

Alongside core finance responsibilities, the role supports wider business services including procurement, contracts, insurance, fleet and health & safety.

Key responsibilities

Branch finance & compliance

• Oversee branch financial returns, ensuring accuracy, timeliness and compliance
• Support financial analysis and modelling for branch activity and planning
• Provide guidance and training to branches and volunteers on financial systems and processes

Business services

• Support HR administration, insurance, data protection and facilities management
• Manage procurement and supplier contracts, ensuring value for money
• Support improvements to operational systems and processes

Governance & controls

• Maintain and support financial policies and compliance frameworks
• Assist with investigations into financial or compliance issues where required
• Support consistent financial controls across the branch network

Operational support

• Support stock management systems for retail, events and branch supplies
• Assist with health & safety compliance and assurance
• Support fleet management, including contracts, insurance and maintenance

About you

You are a qualified or part-qualified accountant (ACA, ACCA, CIMA, CIPFA, MAAT or equivalent) with strong experience in financial management, control and reporting.

You will bring:

• Experience in management accounting and financial analysis
• Understanding of charity finance and SORP (desirable)
• Experience supporting compliance and operational processes
• Strong communication skills with non-finance stakeholders
• A practical, solutions-focused and analytical approach
• Confidence working across teams, branches and volunteers

You will be:

• Organised, proactive and detail-focused
• Comfortable in a hands-on, operational role
• Collaborative and able to influence across a wide network
• Motivated by improving systems and organisational effectiveness
• Flexible and willing to support wider organisational needs
• Able to facilitate good working relationships with a varierty of people and personalities

Why join us

This is an opportunity to play a central role in strengthening financial governance and operational effectiveness across a national charity, directly supporting improved outcomes for retired racing greyhounds across the UK.

Job Title: Procurement Manager
Hours: 35 hours (full time)
Salary: £59,632 per annum
Contract: Permanent
Location: ISHA, 102 Blackstock Road, Finsbury Park, London N4 2DR
This role is based at our Head Office in Finsbury Park with some flexibility to work from home for one day per week after a successful probation period.

Come and join us as our Procurement Manager and play a pivotal role in helping us deliver safe, high-quality homes and services for our residents. This is an exciting opportunity for a commercially minded procurement professional to lead a strategic function, shape organisational best practice, and secure real value through compliant, effective and forward-thinking procurement.

Reporting to the Head of Partnerships, Procurement and Energy, you will lead the organisation’s procurement activity across goods, works and services. You will work closely with colleagues across the business to manage tendering, strengthen governance, oversee supplier performance and drive value for money, while ensuring full compliance with relevant legislation and internal standards. 

About the role:

• Lead and deliver the organisation’s procurement strategy, ensuring it supports corporate priorities, asset management plans and building safety requirements. 
• Manage compliant, transparent and value-driven procurement processes from market engagement through to tendering, negotiation and contract award.
• Strengthen procurement governance by maintaining robust documentation, evaluation frameworks, risk controls and audit-ready processes.
• Work with operational teams to embed effective contract and supplier management, including performance monitoring, KPIs and review activity
• Drive commercial value by identifying cost savings, supporting budget holders, analysing spend and leading negotiations to secure favourable terms.
• Provide insight, guidance and continuous improvement across the organisation by using data, reporting to senior stakeholders and promoting procurement best practice.

About you:

• Confident and collaborative procurement professional with substantial experience across the full procurement lifecycle and a strong track record of delivering complex tenders and high-value contracts.
• You will bring excellent commercial judgement, analytical ability and negotiation skills, alongside a strong understanding of procurement in a regulated environment and the legislation that underpins it.
• Just as importantly, you will be someone who can build strong relationships across teams, influence stakeholders at all levels and communicate complex information clearly.
• The successful candidate will share ISHA’s commitment to equity, diversity and inclusion, work in a safe and compliant way, and be flexible and responsive in supporting the wider needs of the organisation

About ISHA

At ISHA, community and neighbourhood mean everything to us, and our roots run deep in the areas of North London that we serve. Founded over 90 years ago, we provide around 2,500 homes for over 5,000 people across Islington, Hackney and Waltham Forest. We are proud to remain a community-based housing association with a strong social purpose and an ambitious future.

Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring, and be, their best self to work.

We are ambitious about the future while remaining grounded in our communities and values.

Why join ISHA?

• A genuinely community-based and values-led organisation
• Strong social purpose and commitment to affordable housing
• New corporate strategy and clear organisational ambition with a commitment to growth in our heartlands
• Flexible and supportive working culture
• Competitive pension and benefits package

We can’t be a brilliant landlord if we don’t partner with brilliant colleagues. Could you be one of them?

If this sounds exciting, we want you on our team. Please do complete an application.

Inclusion and Diversity

We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents.

Deadline: 09:00 on Friday 19 June 2026
Interview: 26 June 2026 – in-person at 102 Blackstock Road, N4 2DR

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Once you have landed on our website, you will need to do the following in order to apply for this role:

Application Process

When you submit your final application with your CV and a covering letter tell us:

(a) Why you feel you’re a strong fit for this role, with reference to the to the job description and person specification.

(b) One work-related challenge you’ve managed, what you did, and what you learned.

(c) Your biggest success in terms of procurement.

(d) What motivates you most about working in procurement.

(e) Anything else you feel is relevant to share with us.

Maximum of 250 words per answer, please.

Please note: We can only be able to accept applications from candidates with eligibility to currently work in the UK. We do not offer a visa sponsorship programme.

Applications sent without a covering letter will not be accepted.

Asking for adjustments

ISHA is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, you will be able to contact us.

No agencies please.

At Samaritans, our vision is that fewer people die by suicide. Every day, our volunteers and staff provide life-saving emotional support to people in distress, and behind that work is a culture built on compassion, inclusion, learning and human connection.

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We’re looking for a confident and collaborative Service Manager for our Outreach services who can build strong relationships and communicate with empathy and clarity. Join us as to lead safe, consistent delivery of Samaritans’ outreach services, bringing emotional support to people who may not be able to access help directly.

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Contract

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• £45,000 - £49,000 per annum plus benefits
• Full time (35 hours per week)
• Permanent
• Hybrid working with travel to Ewell office and occasional travel to branches and other locations related to the role
• In-person working: Meeting in person and working collaboratively are things we value. We ask you to work in person around 2 days or more per month.
• We are passionate about flexible working—talk to us about your preferences

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What You’ll Do

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You will support and guide volunteers, ensuring they are well trained and equipped to deliver high-quality support in their communities. The role also involves developing new outreach approaches, working with partners, and targeting areas or groups with the greatest need.

You’ll act as the organisation’s outreach expert—shaping future strategy, maintaining standards across the UK and Ireland, and advising senior leaders. Working closely with internal teams and regional leads, you’ll help sustain and grow outreach services, particularly during periods of change, while ensuring everything aligns with Samaritans’ mission and values.

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About You

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You’ll be skilled at supporting and motivating volunteers, especially through periods of change, and able to balance people-focused leadership with practical delivery.

You’re positive and solution-focused, able to stay calm and constructive when challenges arise. A natural team player, you’re equally comfortable offering support to others and seeking it when needed.

Credible and influential, you can engage, advise and challenge senior stakeholders while using sound judgement and diplomacy.

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What You’ll Bring

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• Proven project management experience
• Excellent interpersonal and networking skills
• Strong organisational skills and ability to manage competing priorities
• Excellent written and verbal communication skills
• Experience producing clear, high-quality reports for a range of audiences
• Experience working with volunteers and key community stakeholders

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Full Job Description and Person Specification below

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Why Samaritans?

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At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.

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We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.

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You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.

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For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available below. You can also visit our careers website to access this.

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We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans. 

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Apply now

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If this sounds like the opportunity for you, please apply. You will be asked to answer some short application questions and to upload your CV.

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At Samaritans, human connection is at the heart of everything we do. 

We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team. 

We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through. We recognise that some candidates may use assistive technology or tools to help with accessibility, structure or grammar. 

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​Applications close: 9am Monday 15th June

1st stage interviews (online): 25th & 26th June

2nd stage interviews (in person): w/c 29th June

Reports to: Chief Operating Officer with dotted line to Head of Technology 

Location:  Hybrid - mainly at home, with monthly co-working days in London and meetings with team as required 

Salary: £39,000 - £41,000 

Hours: Full time; 37.5 hours a week, We are happy to consider requests for flexible or part time working 

Contract: Permanent 

ABOUT NOW TEACH 

We believe that experienced professionals can make exceptional teachers who shape young lives. That’s why, since 2017, we’ve attracted, supported and championed those who make a courageous career leap into the classroom; more than 1,300 so far.

We currently have teachers in over 700 schools, teaching over 125,000 students. Our purpose is to stand beside career-change teachers as they navigate a new professional identity and bring their experiences, skills and networks to the students, subjects and schools that need them. 

We are looking for driven and committed people to help us meet new goals, increase our Network and create more impact in schools. 

ABOUT THE ROLE 

Role overview 

The Data Manager is responsible for overseeing the collection, management, quality, security, governance and use of data at Now Teach. They are responsible for ensuring that Now Teach’s data is accurate, integrated between systems, well managed, accessible to support operational reporting, analysis, continuous improvement and strategic decision making.

This is a key role in ensuring we can identify, articulate and measure the impact of our work both internally, and with partners, senior stakeholders and funders as well as supporting our aims of operational efficiency and self-service. The role will continue to develop our data capability as an organisation to evaluate our impact and continually improve our processes.

The Data Manager will be adept at working with multiple stakeholders and helping navigate and simplify processes. They know how to pull information from our reporting systems alongside or combined with other data sources, including national benchmarks, to identify trends and patterns and provide that data to teams in a way that supports great decision making and improvement. They will have a passion for data engineering being hands on as well as being able to identify and implement improvements to drive our data forward. 

In this role you will……  

Data quality & governance 

• Oversee Now Teach’s data systems, fundraising and monitoring and evaluation processes ensuring they are set up for reliable data capture and reporting 

• Work closely with our data system product owners to ensure systems are set up and used to protect confidentiality, integrity and accessibility of data 

• Oversee data pipelines and the data aspects of integrations between our core systems

• Be responsible for data accuracy, integrity, governance and consistency across systems, ensuring high levels of data accuracy, completeness and consistency 

• Responsible for data capture across the organisation – Recruitment, Network, partners and donors 

• Ensure compliance with the UK GDPR and that data is handled securely and ethically 

Date engineering 

• Be responsible for transitioning raw data into clean, structured and reliable datasets that are easy to understand and can be used for informed decision making across the organisation 

• Be responsible for automating the collection of data from multiple systems so it can be reliably analysed 

• Creating datasets and reports that support accountability, learning and improvement 

• Develop our approach to data management and platforms, exploring the use of a medallion based data warehouse 

Reporting, monitoring & impact 

• Produce regular reports for teams, trustees, funders, and regulators. 

• Support monitoring, evaluation, and learning (MEL) activities to evidence impact and outcomes. 

• Enable accurate reporting for all teams from all key systems, developing self-service dashboards and reporting to support service improvement and organisational learning. 

• Support analysis and data led strategic decision making by providing and making accessible reliable data 

• Respond to ad‑hoc data and reporting requests, including grant applications and tender submissions. 

• Use internal reporting systems and external data sources, including national benchmarks, to identify trends and patterns, to support data led strategic decision making and organisational learning. 

Systems & improvement 

• Responsible for effective data capture across all new areas of work, working with the Head of Impact, Head of Technology and relevant teams to define and agree data needs and ensure appropriate systems are in place to support high quality data 

• Identifying opportunities to automate, streamline and improve data processes with an organisational ambition for data to be readily accessible for all teams 

• Build meaningful reports and dashboards, working with the Head of Technology and engaging with internal teams required 

• Maintain our data map and other related assets to ensure we have a clear view of what data we capture across the organisation and what we do with it 

• Develop data management and data visualisation guidelines for Now Teach to ensure we have a consistent approach to gathering data 

• Provide training and guidance to all Now Teach staff on data best practice 

Key collaborators 

In this role you will work closely with a wide range of stakeholders to achieve success, including... 

Head of Impact – partnering closely to ensure the organisation has robust, high-quality data to effectively measure, evaluate, and evidence impact. You will support the development of meaningful insights that enable data-driven decision-making and continuous improvement. 

Head of Technology – collaborating to ensure that data infrastructure, systems, and processes are fit for purpose, secure, and aligned with organisational needs, enabling efficient data management and integration across platforms. 

CRM Product Owner – working together to optimise the use of the CRM system, ensuring it meets user needs, supports accurate data capture, and enables effective reporting and analysis across teams. 

Director of Network and their team – providing clear, robust, and accessible data sets to support ongoing network design, planning, and delivery. Your work will help inform strategic decisions and ensure data is easily understood and actionable. 

Director of Philanthropy, Marketing & Communications and their team – supporting donor reporting requirements, contributing to the development of compelling fundraising pitches, and providing key data sets to strengthen communications. 

Director of Recruitment and their team – ensuring the provision of accurate and timely data to support forecasting and planning. 

PERSON SPECFICATION 

Who you are (qualities/values) 

• A team player, you believe the best results come from working together. You’re always ready to share ideas, support colleagues, and celebrate team successes. 
• You build great relationships wherever you go. You’re approachable, collaborative, and genuinely enjoy working with others to make a difference. 
• Have a talent for taking complex data and turning it into clear, engaging data insights that everyone can understand – whether they are a data expert or not. 
• Passionate about using data to support meaningful change and impact 
• Enjoy being part of a small team where people thrive on working together and outside their designated roles occasionally to drive work forward 
• Able to manage multiple projects, systems and data sets and keep track of how they interrelate 
• Have a commitment to continuous improvement 
• Comfortable working on your own and setting goals and deadlines, whilst responding to and prioritising ad hoc queries and requests 
• Committed to your own personal and professional development 
• Passionate about ensuring that schools and students benefit from the inspiring professional and life experience of career change teachers.

What you’ll need to succeed in this role (experience/qualifications etc) 

• High levels of accuracy and attention to detail 
• Strong organizational and prioritisation skills 
• Experience supporting impact measurement and reporting 
• Knowledge of UK GDPR and data protection principles 
• Advanced Excel and SQL skills 
• Experience (or a willingness to learn) of engineering data pipelines, building and maintaining scalable data warehouses
• Have skills and experience working with Salesforce, or be open to learning how to utilise Salesforce; quick to learn new systems and help others to navigate them 
• Have experience of project management, establishing operational systems and processes, with the ability to work autonomously 

Don’t meet every requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every qualification. At Now Teach we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly, we encourage you to apply anyway. 

WORKING AT NOW TEACH 

Our people join and stay because they value Now Teach’s flexibility, close-knit team culture and social purpose. 32% of employees at all levels of the organisation work part time and everyone works flexibly, with time off in lieu part of our standard working practices. We are a small, collaborative and supportive team of nearly 20 people. We are non-hierarchical, and we set clear expectations and celebrate the successes of teams and individuals.  

Our Vision 

Schools and students benefit from the inspiring professional and life experience of career change teachers. 

Our Values 

Now Teach has four core values which encompass how we work together to delivery our vision and mission: Drive impact through expertise; Focus on who matters most; Make change happen; and Build connections that amplify. 

Our culture and values are central to us encouraging and supporting people into teaching. Without our positive, honest, and flexible approach we wouldn’t be able to adapt to meet the needs of Now Teachers. We have been named as one of Escape the City’s Top 100 Employers in 2021 and 2022 and have been recognised as a Working Mums’ Top Employer and at the Working Dads Employer Awards. We have won awards for our Culture, Flexible Working and Excellence in Public Service.  

In return we offer you 

As well as flexible working and a great culture, we offer a wide range of benefits including 25 days annual leave per year (plus bank holidays), an additional 3 days for Christmas closure (25th Dec-1st January), a  pension scheme with a generous 11% employer contribution, enhanced parental leave policies, a rewards platform with employee discounts, access to an Employee Assistance Programme and an annual professional development budget for each employee. 

Working arrangements 

Full time/part time role, flexible working patterns possible. Now Teach are supported to work flexibly at co-working spaces or at home as needed with monthly working days in London. You will be required to cover your own travel expenses to London.

Application Process 

Please submit your CV and cover letter (max 2 pages for the cover letter).

Applications close on 16th June 

First stage interviews will take place on 1st/2nd July online 

Second stage interviews (if appropriate) will take place on 9th or 13th July online

Diversity, Equity & Inclusion 

Now Teach strives to be a workplace that is diverse, equitable and inclusive where we can ALL be ourselves. We encourage applications from people of all backgrounds, ethnicities, ages, gender identities, stages of life and those with hidden or visible disabilities.

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll endeavor to be as accommodating as possible. If you would like to discuss specific requirements, please contact us and ask to speak to the Operations Team.

All applicants must have an existing Right to Work in the UK. 

Safe Recruitment Procedure 

Now Teach are committed to safeguarding and promoting the welfare of children and young people.To meet this responsibility, we follow a rigorous selection process, and all successful candidates will be subject to a Basic Disclosure and Barring Service check.

Harris Hill are delighted to be working with a fantastic charity to recruit for the Community Manager- Kent in order to help to grow support, strengthen community relationships, and deliver ambitious income and engagement targets across the region.

Key Responsibilities

• Develop and maintain strong relationships with supporters, volunteers, and community stakeholders.
• Inspire, recruit, and support volunteers, ensuring they have the tools and guidance needed to succeed.
• Deliver regional income, engagement, and performance targets.
• Collaborate with colleagues across fundraising, partnerships, marketing, events, visitor experiences, and retail operations.
• Identify opportunities to grow supporter engagement and improve volunteer experiences.
• Support community events, campaigns, and local initiatives.
• Manage resources effectively, ensuring activities are delivered within agreed budgets and timescales.
• Promote a culture of continuous improvement, safety, and collaboration.
• Act as an ambassador for the organisation within the community.

As a Community Manager, you will work closely with supporters, volunteers, donors, and local communities to create positive experiences that encourage long-term involvement and advocacy. You will lead volunteer engagement, support fundraising initiatives, and help ensure regional goals are achieved through collaboration, innovation, and excellent relationship management.

About You

You are an experienced community engagement, fundraising, or volunteer management professional with a proven ability to motivate people and deliver results.

You'll bring:

• Significant experience engaging supporters, volunteers, customers, or community groups.
• A strong track record of achieving targets and delivering successful outcomes.
• Excellent communication, presentation, and relationship building skills.
• Experience leading and influencing volunteers or teams in a collaborative environment.
• Strong planning, organisational, and problem-solving abilities.
• A creative and innovative approach to engagement and community development.
• High emotional intelligence and the ability to work effectively with a wide range of stakeholders.
• Commercial awareness and an understanding of organisational priorities and challenges.

This post requires a valid driving licence.

Salary & Benefits

• Salary: £35,853- £42,181 per annum
• Contract type: 12 months FTC, full time, 37 hrs a week
• Location: remote, you have to be based in Kent
• Deadline: 14th June at 8am

Please note this area covers Sheerness, Whitstable, Margate, Ramsgate, Walmer, Dover, Littlestone, Dungeness and requires a significant level of travel within the designated region but will also require occasional travel to other assets including Poole.

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Are you excited by the latest innovations on the market to help people overcome barriers to independence?  Are you skilled at seeking out the best deals to pass on to the people who need them most?  Do you have the ability to put people at ease and feel supported?  Are you highly organised and dynamic?  If so, we need you!

An exciting opportunity has arisen to join our team as a Resource Centre Manager.  This is a fantastic opportunity for a Dispensing Optician, Sensory Equipment Specialist, or experienced practitioner with service management skills to lead and develop a well-established Resource Centre.

You will play a central role in supporting people who are blind, partially sighted, Deaf, hard of hearing and deafblind to access assistive equipment and technology that maintains independence and improves quality of life.

The role includes leading the day-to-day running of the Resource Centre, ensuring a high-quality, person-centred service, and working collaboratively across the organisation. There is also scope to shape and grow the service, including developing new income opportunities and resources.  You will be line managing a small team of staff and volunteers. 

We are looking for someone with experience in sensory support, strong organisational and people management skills, and confidence in advising on equipment and practical solutions. You will be proactive, flexible and committed to improving outcomes for the people we support.

This is primarily an office-based role with some travel across Surrey.

We can offer you:

· A generous annual leave allowance (full time annual leave entitlement is 28 days per annum, plus bank holidays)

· Pension contributions 6% matched with the Pensions Trust

· Access to an Employee Assistance Programme

· Investment in your development

· Annual flu vaccinations and an eye test every two years with a contribution towards work related glasses

· A vibrant and friendly team! 

Sensory Services by Sight for Surrey has been established for over 100 years.  We enable and empower people who are blind, partially sighted, Deaf, hard of hearing and deafblind to overcome barriers and to be as independent as possible.

An Enhanced Disclosure and Barring Service will be required, which we can arrange.

Closing Date:  Please apply by 13th June 2026 using our application form  

Summary of job:

To provide professional management, supervision and operational oversight for intermediary services, supporting a team of PAYE and sessional Intermediaries and Researchers. The role includes service development, quality assurance, safeguarding oversight and contributing to the strategic growth and external representation of PAC-UK’s services for adopted people, birth families and their descendants.

Key tasks and responsibilities:

1. Management and Supervision

• Provide individual and group supervision to Intermediaries and Researchers, ensuring compliance with adoption legislation, policy and best practice.
• Offer case consultation and guidance, including complex and high-risk cases.
• Lead team meetings and staff development activities.
• Support team members in managing safeguarding concerns and ensure adherence to organisational safeguarding policies.

2. Service Delivery and Operations

• Oversee referrals, allocations and case progression and case closure, making informed decisions on applications and case direction.
• Maintain oversight of active cases, ensuring appropriate risk management and quality of service delivery.
• Monitor and review case records and undertake direct casework where required.
• Coordinate and chair meetings as needed.
• Oversee the delivery and day-to-day operation of FamilyConnect advice line services.

 3. Service Development and Quality Assurance

• Contribute proactively to the development of intermediary services, incorporating emerging theory, research and policy changes.
• Lead or support service evaluation, ensuring accurate collection and analysis of data.
• Undertake audits and contribute to continuous improvement processes across services.
• Ensure practice resources are current, relevant and aligned with service models.

4. Stakeholder Engagement and Representation

• Liaise with internal managers, external professionals and referrers regarding cases and service delivery.
• Represent PAC-UK at external meetings, including commissioner meetings and contribute to reporting requirements.
• Work collaboratively with other staff across PAC-UK and the wider organisation.

5. Staffing and Development

• Support recruitment, induction and ongoing development of staff and sessional workers.
• Deliver or facilitate training for parents and professionals.
• Quality assure and support team members delivering training.

6. Marketing and Service Promotion

• Take a proactive role in promoting the service, including contributing to marketing and online content where appropriate.

7. General Responsibilities

• Attend supervision with line manager and relevant internal meetings.
• Participate in training and continuous professional development.
• Undertake any other duties appropriate to the role.

Marketing and Communications Manager

Leatherhead, Surrey

Up to £40,000 + benefits (including 25 days annual leave and pension)

About the role:

This Best Companies Top 50 mid-sized company and Top10 charity is looking to appoint an experienced Marketing and Communications Manager to lead and deliver marketing campaigns that will drive awareness of Rainbow Trust and support fundraising activity to strengthen our position as experts in children’s palliative care. This is a broad and exciting role which includes creating, developing and delivering the brand campaigns and communication strategies.

Reporting to the Head of Engagement, you will take the lead on generating creative, engaging content and ideas for fundraising and brand awareness campaigns that drive increased targeted engagement to showcase our work, build on our organisational strategy and deliver our fundraising ambition.

What we’re looking for:

· An experienced marketing and communications manager – you have a motivational engaging style, who can draw out information and ideas of others

· Lively and enthusiastic – you are outgoing, with a collaborative approach to achieving goals through knowledge-sharing and effective delegation. You are excellent at building rapport and developing good working relationships

· A multi-tasker with a sense of urgency for goal achievement – you work at a faster than average pace, delegating effectively with thorough follow-up, and are quick to learn

· An innovative, practical and creative problem-solver – you are a big picture thinker that responds quickly to varied activities and changing conditions. You will have experience in developing and delivering communication and media strategy

Applications will be particularly welcome from those in the charity/not-for-profit sector with a marketing, PR and communications background.

What we offer:

We are a Best Companies Two-Star rated organisation, an outstanding place to work. We have a range of fantastic benefits that we offer our employees, this includes:

· Flexible working hours to balance home and working life

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Time off in Lieu of out of hours working

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes

· A recommend a friend recruitment bonus scheme

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please send your CV and Covering letter to us via the link.

Interview dates: Interview dates to be confirmed

Your covering letter should highlight why your application should be considered above others and clearly state how your experience matches the essential criteria outlined in the Person Specification.

Please disclose in your covering letter if you have used AI for any part of your job application.

For a detailed job description visit our website.

Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.