Operation Manager Jobs in London, Greater London
Are you passionate about making a meaningful impact in the lives of young adults facing homelessness? Join our dynamic team as a Pathway Manager (Lambeth) in Depaul UK, where you will play a vital role in supporting and empowering individuals on their journey towards independence.
About Us:
Depaul UK is UK largest youth homelessness charity dedicated to providing support and opportunities for young adults experiencing homelessness. We believe in creating a positive and empowering environment that fosters resilience and growth. Click the link for more information -
Role Overview:
The services at Lambeth are commissioned by Lambeth but situated outside of the borough. They consist of:
- 1 emergency accommodation service for 16/17 year old’s
- 1 complex needs accommodation service for 16/17 year old’s (assessment centre accommodation for young people 18+)
- 2 supported housing projects (one for females in the borough and one for young men which is situated out of the borough in Waltham Forest)
- 3 houses for 9 young men that have been or still are Unaccompanied Asylum Seekers based in Greenwich
- 3 small accommodation sites for Young Person at Risk scheme housing young people from Lambeth where we assist the young people to exit gang lifestyles
We are searching for someone with excellent leadership skills to join us at our service in Lambeth as Pathway Manager. You will be pivotal to the successful delivery of this service as you are the key contact with Lambeth Commissioning team, Lambeth Housing Team, Lambeth Adult / Children’s Social Care, Mental Health Services and other statutory, community and voluntary services.
Key Responsibilities:
- You will be adept in managing the service and its partnerships
- You will manage, monitor, evaluate and continuously improve the service and its operation within Lambeth’s developing approach
- Ensure a safe and secure environment and maintain high standards within the services. This includes risk assessments, health and safety checks and the cleaning and preparation of rooms for new residents.
- Involve service users in developing an awareness of their own personal and building health and safety, through information sessions, key working and support planning and resident meetings.
- Prepare reports, statistical data and other information that maybe requested by the Asst. Area Director.
Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role. Kindly see the attached job description for more information about this job opportunity.
What We Are Looking For – Person Specification:
- Demonstrable experience of working with young and vulnerable people and young families with multiple and complex needs.
- Experience and understanding of challenges and barriers faced by young people in securing accommodation and sustainable education and training.
- Experience of leading a team, establishing processes and relationships.N
- Able to work on own initiative but at same time able to exercise sound judgment in knowing when to consult or delegate tasks
Note:
Applications submitted without a supporting statement and/or after the closing date and time stated will not be put forward for shortlisting. In addition, an enhanced DBS disclosure will be required for this post. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding our clients.
Applications:
Please apply via the Depaul website only by Sunday 30th June 2024 at 23:59, unless you have specific requirements for an alternative application submission. If you do, please contact the Recruitment team on .
We kindly request no contact from unsolicited recruitment or media agencies.
We are looking for a Corporate Partnerships Manager to join the National Theatre Development Team.
The purpose of the role
The Corporate Partnerships Manager is responsible for delivering, renewing and evolving new and existing high-value, long-term corporate partnerships. They will work with the Senior Corporate Account Manager to support the team in delivering best-in-class account management. The Corporate Partnerships Manager will also support with new business and revenue generation through securing additional income.
The ideal candidate will have experience in managing a variety of corporate accounts and have a good understanding of the partnerships landscape and stakeholder management. The candidate will be a creative problem solver, with exemplary relationship building and customer service skills. The role will be focussed on both account management and new business. The candidate will have an ambitious approach to generating revenue through income growth opportunities and new business both with existing accounts and new prospects for the National Theatre.
The successful candidate will have the following:
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Proven track record of securing income and managing partnerships/sponsorships, possibly gained within a target driven environment.
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Experience of negotiating bespoke partnership deals and benefit packages and composing commercial participator agreements or similar legal contracts.
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Demonstrable experience of managing stakeholder relationships, preferably with c-suite involvement
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Ability to effectively chair and manage external partner meetings, taking a confident and proactive approach whilst also being responsive and accountable for meeting outcomes
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Commercial awareness with knowledge of various corporate sectors
If that sounds like you, this may be the role for you!
Please note
The closing date for the receipt of a completed application is Monday 17th June 2024 at 12 Noon.
We support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. As users of the disability confident scheme, we guarantee to interview disabled applicants who meet the essential criteria for our vacancies.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About RUSI
The Royal United Services Institute (RUSI) is one of the world’s leading research think-tanks in the field of defence, security, and geopolitics. The Research Business Development team was established in 2023 to support RUSI’s nine research groups to meet their annual funding targets by responding to competitive bids, proactively identifying new funding opportunities, and sharing best practice across the organisation.
Team values:
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Pragmatism – we solve problems and find solutions to complex issues. Action oriented.
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Drive – we are constantly learning and trying to improve, working to move the organisation forwards. Proactive and independent.
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Professionalism – we treat people with respect and assume good intentions to build strong relationships with our colleagues and other stakeholders. We deliver on our promises and communicate clearly.
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Positivity – we set an optimistic tone and focus on what we can reasonably do to make a positive difference to the organisation.
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Outcome-led – we want to see results from our work and care about making a tangible difference.
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Curious – we keep an open mind, seek to understand, and bring a diverse set of experiences to the table.
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Sustainability – we think of the long-term, taking the time to fix issues so they don’t arise again and ensuring that our working patterns are healthy and productive.
Main purpose of the post
We are seeking to appoint a Research Funding Manager with experience in managing the development and submissions process for successful research bids, to be part of a wider team that spearheads RUSI’s research fundraising efforts. Reporting to the Director, Research Business Development, the successful candidate will lead the process for preparing high-value bids, including drafting sections of the narrative and reviewing budgets, and be responsible for building central resources to improve and facilitate effective business development operations. This is a highly collaborative role that involves building very strong internal relationships at all levels of the organisation and with external stakeholders and skilfully managing competing priorities, personalities, and deadlines. We are seeking a team player with a pragmatic and positive attitude, who will enjoy learning about RUSI’s research areas and building stronger systems and processes to help us to make Business Development more efficient and successful.
Key tasks
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For UK Government, US Government, EU and Canadian Government bids, and bids over £100,000 value to RUSI:
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End-to-end project management of high-quality bids, including tender responses, funding applications and requests to participate.
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Manage internal and external communications to ensure that the RUSI team, and partners, are aware of evaluation criteria, key themes, deadlines, and other critical information. Agree roles, responsibilities and timelines between key stakeholders.
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Compile and arrange high-quality and compelling bid language working with subject matter experts, draft responses to institutional questions, and offer quality assurance ahead of submission.
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Review project budgets to be signed off by RUSI’s COO, ensuring that they are prepared consistently and in line with RUSI policies and funder requirements, working with RUSI research teams to achieve this.
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Serve as the institutional point of contact for the key funders listed above – attend Early Market Engagements/supplier events, funder events, webinars, to ensure you are up to date on their priorities and RUSI is competitive with our bids. Maintain a centralised database and disseminate up-to-date information on each funder’s practices, key dates, preferences, upcoming opportunities etc.
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For all other bids, review budgets for accuracy, competitiveness and to ensure costs are in line with RUSI’s policies and previous submissions, and, once finalised, seek approval from the COO.
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Work with the Director for Research Business Development, Research Directors and the Deputy Director General to identify and cultivate new relationships within each of the key funders, ensuring that we have good awareness of upcoming plans, expectations and priorities.
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Facilitate links to partner organisations (primes) and build and manage consortia-based relationships to ensure we have oversight of upcoming opportunities and are able to negotiate successful partnerships.
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Ensure use of best practice across research groups in our approach to bids and budgets, and that key documents, outcomes, research impact, and decisions are saved centrally for future use.
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With support from the BD team, develop and execute a plan to inform, train and mentor research and central services colleagues on best practice for bids, including a focus on wider business awareness.
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Respond to due diligence requests received by RUSI from research funders, ensure we have a central database of up-to-date policies and documents required to respond successfully and quickly.
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Work with the Business Development team to build organisational systems and processes for effective BD, collaborate with BD colleagues to share feedback and ideas, support each other, and develop central projects to improve BD across the organisation.
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Attend Business Development meetings with research groups and build strong relationships with project managers and project officers, capturing feedback and seeking input to BD processes and practices.
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Manage the process for new funder approvals with the Deputy Director General.
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Be a member of RUSI’s Research Committee and report on bid statuses and other relevant information when needed.
The above list of duties is not exhaustive. The post holder will be required to undertake such duties that may reasonably be expected within the scope and grade of the role.
Person specification
Essential Skills and Experience:
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An extensive track record of submitting high-quality research project proposals to the funders listed above, with a demonstrable success rate.
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Able to produce clear, accurate and insightful written output, setting high standards and enhancing our external reputation through the production of strong bids.
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Skilled at dealing with high-pressured situations with sensitivity and in a calm manner.
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A track record of producing and reviewing small, medium, and large project budgets, often with specific funder requirements, and an understanding of how to develop competitive financial bids.
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Strong knowledge and awareness of common requirements for bid submissions, including statements on duty of care, quality assurance, supply chain management, gender, and diversity, equity, and inclusion.
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Outstanding time management skills and a willingness to work flexibly, juggling shifting priorities and competing deadlines, while managing people’s expectations effectively with the support of the Director of Research Business Development.
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A good understanding of contractual matters and experience in resolving them.
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Experience in training colleagues on best practice and developing associated materials.
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Strong IT and Microsoft skills (Excel, Word, Outlook, and PowerPoint)
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Project management certification such as Prince 2.
Desirable Criteria:
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An interest in, and knowledge of, defence, security and geopolitics.
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Experience in a Think Tank/Charity sector
Our expectations
We expect all staff to abide by and promote our RUSI’s Vision and Values .
Benefits
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25 days annual leave (rising with service)
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Additional days off during Christmas -RUSI Christmas closure days
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Generous pension contributions at 6% employer contribution,
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Access to 24/7 Employee Assistance Programme
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Season ticket loan
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Access to free access to RUSI's world leading programme of events and conferences, research materials and library
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Trained Mental Health First Aiders
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*Enhanced sick pay
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*Enhanced maternity and paternity leave
*Depending on length of service
Application Process
To apply, please click on the apply button and follow the instructions.
You will be asked to include:
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your CV
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a Cover letter of no more than one page.
Closing date: 16th June 2024 at 23:59pm. . Applications will be reviewed on a rolling basis, and the closing date brought forward if needed. Early application is encouraged. Only shortlisted applicant will be contacted.
Equal Opportunity and Values
At RUSI you will be appreciated and valued. Our stakeholders, transactions, and projects are international and diverse, so we work hard to create inclusive teams that support our efforts and each other. We are committed in promoting equality and diversity in our workforce and make it as diverse as the communities we serve. Our recruitment data helps us monitor the effectiveness of our recruitment practices in order that we can continue to improve on creating a more diverse workforce.
We’re aware that the questionnaire may not capture the rich complexities of our backgrounds and identities, so we apologise if these are not best described. Please note that this data will be kept confidential and separated from your job application. If you are uncomfortable sharing, choose "Prefer not to say" or skip the questions entirely.
Bids Manager
Summary
Reports to: Director Research Business Development
Team: Business Development
Salary range: £45,000-55,000 per annum (depending on skills and experience).
Location: London, Hybrid (min. two days a week)
Contract: Full-time Permanent
The client requests no contact from agencies or media sales.
CoppaFeel! is looking for a detail-oriented Database and Insight Manager who has experience working with Beacon CRM or other relational databases. This newly created role will support our digital transformation as we move onto a new CRM system and will have ongoing responsibility for our database and supporting information flows for teams to improve insight management.
This role is ideal for someone who is methodical, enjoys working with data and has experience maintaining a database. Our Database and Insight Manager will work across all departments and create insight reports for all our teams, including fundraising and marketing to inform public fundraising appeals and marketing communications.
About CoppaFeel!
CoppaFeel! is the first breast cancer charity in the UK to create awareness amongst young people that checking their chest regularly could save their life. Our mission is to ensure all breast cancers are diagnosed early and correctly and we are about more than discovering a cancer diagnosis, we are about empowering ourselves to be proactive about our own health and body, as well as our outlook on life. It is about knowing your boobs and pecs and being confident that if you do find something, you know what to do.
Key Responsibilities
- Lead the development and delivery of a new CRM strategy at CoppaFeel! to ensure we continue to develop a culture where we use data to make informed decisions.
- Support the project management of the onboarding process of our new CRM provider Beacon, working collaboratively with project leads and delivery agencies.
- Collaborate with all directorates to manage data, maintain stakeholder records and communication preferences.
- Support data cleansing on our current database eTapestry, assessing existing data for migration to the new system later this year.
- Lead the ongoing training and support to colleagues on Beacon CRM database.
- Ensure our database and other data solutions comply with data standards and maximum value can be obtained from the data captured.
- Create dashboards and visualisations, providing insights to enhance how CoppaFeel! measures impact and tracks performance.
- Create and manage bespoke reports to provide insights for teams.
- Improve the data flows from third party software to our CRM system, supporting colleagues with its functionality.
- Translate data into easy to understand information and reports.
- Identify improvements to data processes (Eg collecting / collating data/ automations etc) and project manage their implementation.
- Work collaboratively across CoppaFeel! to collect user requirements for new and existing data products.
- Responsible for data imports and data flows.
- Maintain and manage consent on the CRM ensuring GDPR compliance.
Skills, Knowledge, and Personal Attributes
- Demonstrate experience of one or more enterprise level CRM management.
- Quick to learn new systems and proficient with technology.
- Experience of creating processes and delivering information using data insight to improve an organisation.
- Experience using data to improve fundraising and/or customer communication and management.
- Demonstrate knowledge reporting capability and internal communications of data and insight, to continually measure performance.
- Experience of project management in a digital environment.
- Ability to communicate and collaborate effectively across the organisation
- Analytical mindset with excellent attention to detail, thorough and accurate
- Problem solver with a can do attitude
- Good understanding of GDPR
- Strong numeracy
Terms
Annual Leave: 22 days annual leave (+ public holidays, 1 day of leave on your birthday and our Founder’s Cancerversary)
Notice Period: 2 months
CoppaFeel! welcomes applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities, and from men, because we would like to increase the representation of these groups within the charity. We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We are keen to encourage a diverse range of perspectives, skills , experience and knowledge at the charity.
To apply, please visit our jobs section on our website and submit your CV along with a Cover Letter. The closing date for this vacancy is the 19th June, with first round interviews to commence week commencing 24th June.
In addition to your salary of £47,000 + Car Cash Allowance, you will benefit from a competitive contributory DC Pension scheme arrangement, great holiday entitlement and numerous other employee benefits, including several salary sacrifice benefits.
- 25 days paid holiday, plus paid Bank Holidays, increasing to 27 days plus Bank Holidays after 3 years
- Home working status with ‘hub’ facilities available if a need to work outside of home – flexibility. Monday to Friday working, no weekend working.
- Annual £200 personal learning & growth award to spend on any learning related activity – hobbies; aspirations etc.
- Free access to specialist counselling on a range of issues – health; financial; lifestyle; well-being; domestic & neighbourly matters.
- Access to a range of employee benefits including – store discounts; boating holiday discounts; holiday purchase scheme.
- 2 days paid volunteering leave, volunteering for local community project work.
At the Trust we care passionately for our waterways, and as importantly, for those who look after and use them. We strongly believe that a diverse workforce brings with it a diversity of ideas, thinking and ways of working which enhances what we do as a Trust. We are striving to represent the diverse communities that we are a part of and welcome applicants from across all sectors of the community.
All candidates will be treated on the basis of their merits, skills and abilities and solely by being assessed against the requirements for the job.
When you join the Canal & River Trust you become a member of an engaged team working to preserve our heritage for future generations. Come and share your passion and knowledge with a team that makes a difference to millions of people every day.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description – Supporter Retention Manager (Individual Giving)
Reporting to: Senior Manager, Public Fundraising
Location: London Hybrid working: Mondays office-based, rest of the week flex.
Contract: Permanent
Hours: 35 Hours
Salary: £39,414-£41,488
We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.
About FareShare
FareShare is the UK’s largest charity fighting hunger and food waste. We are the only charity operating on a national scale, in partnership with our network, to redistribute edible surplus food to over a million people across the UK.
In addition to providing food, these charities and community groups help tackle the root causes of poverty and provide vital services such as domestic violence shelters, breakfast and after school clubs and older people’s lunch clubs. Thanks to the surplus food from FareShare, our network is supporting people to have better access to food, form stronger connections and reduce isolation to improve mental health.
FareShare’s Strategy & Vision
Vision: We have the vision of a UK where “No good food goes to waste”.
Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.
Our Purpose: We are doers. We are a community. We change lives.
Our Values: Passion – for our cause and the challenge that lies ahead
Ambition – to go the extra mile and drive the change that must happen
Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries
Collaboration – it’s only by working with others that we can be stronger
Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.
The Role
FareShare has a dynamic fundraising department that has seen incredible growth in support in an incredibly short space of time. We are now looking for a proven Supporter Retention Manager to join us as we embark on our next phase of deepening engagement with current and new supporters.
This newly created role is an integral part of the Fundraising team’s growth plans to become a £40 million income generating team.
Working closely with the Supporter Acquisition Manager, Supporter Experience Manager (Fundraising Operations) and the wider Fundraising team, the post-holder will lead on stewardship campaigns encompassing Warm Appeals, Regular Giving asks, Supporter newsletters and cross-sell campaigns across FareShare’s audiences. Line management of an Individual Giving Officer (or Assistant) may form part of the roles and responsibilities further down the line.
The role offers a fantastic opportunity for a proven Individual Giving professional to help drive innovation in supporter retention and development and make a decisive contribution to a high-performing team.
Main areas of responsibility
1.Plan and deliver the Warm Appeals programme in line with agreed budget targets and annual workplans
- Campaign manage the Cash Appeals programme at all stages, from initial planning through to supplier management and post-campaign analysis
- Develop and implement a rolling programme of Regular Giving Asks.
2.Develop and manage a seamless supporter journey and consistency of messaging from the initial touchpoint through to longer-term giving
- Work with the Supporter Acquisition Manager and the Supporter Experience Manager on planning, delivering and managing a seamless supporter journey and consistency of messaging from the point of acquisition
- Actively monitor Supporter attrition levels and implement measures to mitigate disengagement
- Hold regular catch-ups with the Supporter Acquisition Manager and the Supporter Experience Manager to optimise collaborative working across both teams
- Keep up to date on the latest trends and techniques in Supporter Stewardship and apply learnings as appropriate on retention initiatives.
3.Maximise opportunities for cross-team campaigns
- Collaborate with the wider fundraising team on new and existing income generation opportunities.
4.General duties
- Provide support to the Individual Giving team where necessary.
Person Specification
As an employer committed to Equal Opportunities, we will assess applications in line with the criteria, outlined above, that we consider either as being essential or desirable in this role.
Essential Criteria
Experience
- Demonstrable track record in planning, implementing and managing Supporter Stewardship programmes
- Data Selection, Targeting and Segmentation experience
- Experience of working with fundraising budgets
- Experience of working with and managing suppliers including Marketing agencies
- Demonstrable track record in growing income from Individual Giving audiences
- Experience of writing post-campaign reports for a range of audiences
- Experience of using Salesforce CRM
Skills, Abilities and Knowledge
- Strong project management, prioritisation and planning skills
- Ability to work under pressure and meet deadlines
- Proficient user of Microsoft Office
- Working knowledge of the Fundraising Regulator’s Code of Fundraising Practice, data protection and other relevant legislation, guidance and practice.
Desirable Criteria
- Demonstrable understanding of Supporter Acquisition
- An interest in the impact of food waste on the environment
- An interest in food poverty and its causes
Values and behaviours
- A commitment to Equality and Diversity
- An understanding of, and enthusiasm for, FareShare’s mission and strategy
- A commitment to continuous professional development
- An empathy with Volunteers and an understanding of their needs
- Flexible and non-judgemental approach to people and work
- Willingness and ability to travel in the UK.
Benefits
- Hybrid / Flexible working, with regular UK travel
- 28 days’ annual leave + 8 bank holidays
- Employers pension contribution
- Employee Assistance Program
- Interest free bicycle purchase loan scheme
- Season ticket loan
Battersea is seeking a Content Manager to join our Marketing & Communications Department.
Battersea’s Marketing & Communications Department is responsible for communicating the breadth of the organisation’s work in an engaging and memorable way. Though our award-winning campaigns, we use our influence to affect change for dogs and cats within and beyond our gates; building Battersea’s reputation on a national and international scale. Our work involves everything from innovative integrated advertising campaigns to rehome our animals, to supporting other departments with their strategic objectives. We also manage Battersea’s online communities, offer brand guidance, deliver innovative digital activity, and manage internal communications, ensuring that staff and volunteers stay informed and engaged. The department’s ultimate goal is to raise awareness of Battersea’s work, so we can be here for more dogs and cats.
The Content Manager will be responsible for managing the Content Team within the Marketing & Communications Department, overseeing delivery of the content framework, using evaluation and measurement to enable strategic and creative development so Battersea’s content output achieves brand, marketing and organisational objectives.
Overall objectives of this role:
• Oversee strategic delivery against the content framework, supporting the team in effective implementation and measurement
• Lead the team in developing and delivering best in class creative storytelling content that is strategically aligned, maximised, and continually evaluated.
• Work with stakeholders across the organisation to effectively prioritise and shape briefs coming into the team.
• Work collaboratively across the Marketing & Communications department and other departments and support the team in doing the same including via supporting working structures and tools.
More about Battersea:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love and expert care and get to know their characters and quirks so we can find them a new home that’s just right for them.
All the knowledge we gather in our centres helps us to improve the lives of the animals we’ll never meet, through our work with other rescue organisations and charities. We also help people make informed choices when getting a pet, we provide training and welfare advice, and we campaign for changes in the law when we see that dogs and cats or their owners deserve better.
Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
What we can offer you:
We offer our employees a wide range of benefits to reward them for the value that they bring to Battersea, to support them in their work, to help improve their health and wellbeing, and maintain a healthy work-life balance. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
- Discounted gym memberships and cycle to work schemes
- Life insurance
- Support for your professional and career development, including access to digital and in-person training programmes, a wide range of tools and resources, leadership and management training, mentoring and much more.
Our hybrid working policy:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to maintain the benefits of home working, while allowing for collaboration and maintaining a connection to our cause. In addition to this, our offices are in a great location within London, have modern facilities, offer great employee socialising spaces and a discounted café. Best of all, coming on site offers you the opportunity to meet our lovely rescues with lunchtime cat socialising and the occasional office dog!
Equality, diversity and inclusion at Battersea:
At Battersea, we are committed to providing equality of opportunity, and developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives and contributions, we know we can provide the best expert care for every dog and cat who needs us. We particularly welcome applications from people with disabilities and from members of minority ethnic communities, who we know are currently under-represented at Battersea.
As a Disability Confident Committed employer, we're happy to discuss any support or personalisation you may need during your application and/or interview process as part of our workplace adjustments.
Closing date: 17th June 2024
Interview date(s): 24th June 2024
If you think you’re a good fit for the role, and you’re passionate about dogs, cats and our work, then we’d like to hear from you.
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
The role
This is an exciting time to be joining UK Youth. We have recently been through a strategy refresh and are now better positioned to deliver on our ambitions that all young people are equipped to thrive and empowered to contribute at every stage of their lives.
This role will lead design projects to shape UK Youth’s support to young people and professionals working with young people. This could include structured youth work programmes, grant funds, professional development programmes, and campaigns.
You will be confident in taking a human-centred-design approach to tackle some of the youth sector’s knottiest problems. You will help to improve the skills and confidence of colleagues across UK Youth to apply design methods in their own work.
In 2024, our priority topics for youth work programmes and network development are: mental health, employability, youth social action, outdoor learning and physical literacy.
You will work closely the research, evaluation, policy, service delivery, network development, and fundraising teams. You will meaningfully involve young people and the professionals who support them in the design process.
You will design solutions to important problems, ensuring that they are feasible, equitable, and impactful.
Who we are
UK Youth is a leading charity that is unlocking youth work for all young people.
We bring together young people and youth workers with business leaders, teachers, social workers, doctors, policy makers and other professionals to learn, spread effective ways to support young people, and campaign for social change.
Only by working together can we tackle the systemic problems that keep letting our young people down.
Who we're looking for
We are looking for candidates with an understanding and empathy of the current issues facing young people, with experience of managing effective projects on a national scale, engaging with a wide range of stakeholders and a passion for making a difference to the lives of young people. We are looking for someone who is proactive, inclusive, inspiring, highly-organised and uses their initiative to find creative solutions and manage multiple priorities.
Experience we're after
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Experience of leading the design of interventions (digital and/or physical) for young people and/or those who support them.
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Experience of developing proposals to time-limited funding opportunities, including the development of theories of change, project budgets and proposal narratives.
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Experience of managing projects across the end-to-end design process; using human-centred-design methods and mindsets.
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Experience of developing high quality youth work programme content and curricula for young people, youth workers and/or outdoor learning instructors (desirable).
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Experience of designing and delivering professional development programmes (desirable).
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Experience of people management (desirable).
Why work at UK Youth?
UK Youth wants all young people to be equipped to thrive and empowered to contribute at every stage of their lives. Youth work can be life changing (and even life saving.) We have developed a strategy to unlock youth work so that every young person in the UK can benefit. We work with others to ensure that the youth sector is strengthened and that provision is youth-led, evidence-informed, and delivers high-quality outcomes.
UK Youth plays a unique role in addressing the lack of investment in the youth sector, the lack of cross-sector understanding in how youth work makes a difference, and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. Come and be part of this change.
What we can offer you:
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:
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Flexible/Agile Working
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27 days annual leave plus bank holidays (pro rata for part time employees)
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Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity
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Other training available in support of your personal and professional development
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Pension scheme (currently UK Youth match employee contributions up to 5%)
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Membership of our life insurance scheme which would pay-out up to 4 times your salary
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Employee Assistance Programme to support employees both professionally and personally
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20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.
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IT equipment provided for the duration of contract
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CycleScheme and TechScheme
How to apply
If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.
Closing date: 7th July 2024 at 11:59pm (Midnight)
Interview dates proposed: week commencing 15th July 2024
Please note: shortlisted candidates will be asked to share CV's with the hiring team prior to interview.
The client requests no contact from agencies or media sales.
Make a real difference to the lives of people with disabilities.
“Being a ASM gives me such job satisfaction I love working as a team with both my manager and volunteers and have learnt so much in this totally new job role.” - Llandudno Assistant Shop Manager
“What a fantastic company to work for, Scope keep us connected” – Leek Shop Manager
Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail or customer service experience and are looking for the next step in your career?
If you answered yes to these then we have the perfect opportunity for you.
Your role
As Assistant Shop Manager, it is an exciting opportunity to work alongside the Shop Manager in Surbiton's brand new Scope shop (Victoria Road, Surbiton). The shop will be opening mid 2024. You will be able to use your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! One day you might be be generating and processing stock and designing an eye-catching window display. The next day you might be recruiting and training our wonderful volunteers. Every day there will be a different challenge that you’ll find extremely rewarding. You may also deputise and be responsible for running the shop when the shop manager is absent. A great attitude and willingness to learn are just as important as relevant experience.
About you
You’ll be a dedicated team player with a strong work ethic and committed to providing excellent customer service. You do not need specific retail experience. But we do ask that you are business minded and have worked in a fast paced, service environment where you put the customer’s needs first. You’ll also need to showcase a great attention to detail, solid IT skills and have a creative eye for displays. You will also demonstrate an appreciation of Scope’s values and ambition of achieving Everyday Equality for disabled people.
About working in our shops
Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. We focus on sustainable fashion and engaging with local communities. We lead our volunteers to deliver a great colleague and customer experience. And we raise much needed funds to deliver Everyday Equality for disabled people and their families.
Permanent - Full time, 35 hours per week.
Shop hours
It’s important for you to know that Scope Charity Shops are open every day, so some weekend and Bank Holiday cover is needed. We work 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Scope benefits
We encourage everyone to embrace our values of being open and fair, courageous, connected and pioneering. We believe hard work deserves reward and recognition and offer a wide range of benefits including:
- 35 days annual leave
- Flexible working (where we can)
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
- Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more.
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We belong to one team, dedicated to achieving a society where all disabled people enjoy equality and fairness. Our mission is to achieve Everyday Equality for disabled people, and we campaign tirelessly to create change.
If you want to become a Disability Gamechanger, we'd love to hear from you.
Click the apply button to create an account and complete your application form.
Exciting opportunity! Are you ready to shape the future? Our client's dynamic engineer-focused membership organisation is seeking a proactive Registration Schemes Manager. Lead the administrative team, manage registrations, maintain high service standards, handle audits, and serve as Secretary to the SER Board. Be part of an exciting, engineer-focused community!
Role: Registration Schemes Manager
Organisation type: Membership Organisation
Salary/rate: £21.98 - £24.73 per hour
Working arrangements: Hybrid working
Location:London
Employment type: 3 months approx. Immediate Start!
About the role:
As the Schemes Registrations Manager, you'll oversee and manage the SER administrative team, manage the registration process for individuals and firms, and ensure high service standards. You will handle audits of Approved Certifiers and Bodies, liaise with relevant regulatory bodies, and work with the DCEO. Additionally, you will serve as Secretary to the SER Board.
As the Schemes Registrations Manager you'll:
- Lead and manage the SER administrative team.
- Assist the Compliance Executive and coordinate with the Chair of the Registration Boards to assign audits for certifiers and approved bodies.
- As Head of Certification, work with the Lead Auditor to finalise audit outcome notifications and correspondence, including suspensions or terminations of membership.
- Oversee the assignment of mentors when deficiencies are identified.
- Manage the resolution process for projects identified during audits as potentially non-compliant with Building Regulations.
- Maintain a strong relationship with the Board of Directors' Chair.
- Prepare and send meeting agendas and papers, ratification lists, audit recommendations, and communications regarding suspensions.
- Compile and report scheme statistics to the Registration Boards
- Ensure all administrative processes comply with regulatory timeframes, including membership applications, renewals, and appeals
- Handling complaints, disciplinary actions, and appeals regarding members' conduct
- Interact with all current and potential members of the Certification Schemes
- Engage with members of the SER Board and Audit Pool.
Key requirements and experience:
- Knowledge of complex workflows and non-financial audit and compliance processes
- Overseeing/managing a certification scheme or similar gained in a membership body or regulator
- Managing an audit process through to delivery of outcome and providing support where targets have not been met.
- Working within a Board structure and delivering secretariat services, working with Chair to prepare agendas, produce minutes, letters and report writing.
- Managing and supporting a small team
- Managing stakeholders.
- Preferably some experience of a registration scheme
The successful candidate:
A candidate who possesses a comprehensive understanding and background in non-financial audit and compliance operations. The ability to quickly assimilate and perform effectively is a critical requirement for this position. Outstanding communication skills, capable of articulating complex information with clarity and precision both verbally and in writing. A keen eye for detail and a commitment to accuracy are vital, as is the capacity to evaluate both personal work and that of others critically. The role requires a flexible and inventive individual who can seamlessly lead a compact team, fostering collaboration across various departments and with key stakeholders. Proficiency in Microsoft Office applications is required.
To apply for the Registration Schemes Manager role, please reply and upload your CV quoting reference 81217SOH and we can provide more information to you.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
MLC Partners are pleased to be partnering with Morden College to recruit their new Finance Manager.
An organisation rich in history, the charity has been at the forefront of supporting older people’s lives for more than 300 years. They have more than 250 older peoples in alms house accommodation in Blackheath and Beckenham and have a small 28-bed care home on their Blackheath site. Morden College are committed to providing services that support their residents to live independent and healthy lives.
The organisation is embarking on a finance process review, in order to improve their ways of working. With plans in place to upgrade their finance and CRM systems the role would suit a change-focussed individual.
Reporting into the Finance Director, the role is a key member of the team with responsibility of three staff, and the involvement in the strategic vision of the finance team. With their main base in Blackheath, the role is hybrid and strives to offer as much flexibility as possible, including a wide-ranging benefits package.
Main responsibilities of the role:
- Ensure the completion of all month end processes and the timely delivery of the monthly management accounts.
- Liaise with key stakeholders to provide a responsive and compliant finance management operation.
- Support the improvement of processes and systems, ensuring robust policies are in place so the organisation can be fully digitised.
- Lead and manage a team of four, quality assuring their work, and guiding their careers and ensuring their continued development and nurturing great team culture.
- Support the Finance Director with the production of the annual financial statements, project managing the team to facilitate a smooth audit delivery across the main organisation as well as subsidiary accounts.
The successful candidate will:
- Be a fully qualified accountant, likely with experience from within the not-for-profit sector.
- Have experience driving change and improving processes and broader cultural change in a finance team.
- Be able to flex up and down from a hands-on perspective to also offer strategic insight to the Finance Director.
- Have significant experience working in a finance function with the knowledge of ‘what good looks like’.
- This is a great opportunity for an ambitious individual looking for a high impact role, with the ability to help shape an organisation for years to come.
As part of the Morden College team, you will be committed to challenging ageism, promoting healthy ageing, and combatting loneliness while promoting equity, diversity, and inclusion within communities. You will be comfortable with using technology to deliver consistent, equitable, and sustainable services at all times across the charity. You will be a role model for their values and be committed to a purposeful, responsible community that is a great place to live and work.
Please contact Jamie Elliott at MLC Partners for an informal discussion about the role.
Do you want to help shape the future of a fairer and more equal United Kingdom? Are you interested in tackling tax dodging and making those with the broadest shoulders pay their fair share? Are you a savvy political operator and a confident policy shaper who would like to use these skills for building momentum for a fairer tax system and a more equal society? Then read on.
Tax Justice UK (TJ-UK) is building momentum for a fairer tax system. We want to see higher taxes on the super-rich to support quality public services and ensure the redistribution of wealth. We also want to curb tax abuse and see fair global tax rules. Tax will be high on the political agenda during a highly anticipated general election and it will be a defining issue for the incoming government. Many sectors will coalesce around the demand for investment in public services, and TJ-UK will be at the forefront of this debate.
Your role will help to win progressive tax reforms, build political support and anchor our campaigning with sound policy analysis. You don’t need a background in tax policy if you can demonstrate an ability to learn and master complex policy briefs. You do need to be hungry for change and be able to convince people in positions of power that progressive tax reform is sensible and feasible. Your policy expertise, political nouse and parliamentary knowledge will help the team to deliver change.
TJ-UK has a track record of securing campaign wins. We have built strong relationships with parliamentarians, policy makers and a network of influential think tanks and organisations. We also have excellent relationships with many influential media outlets, regularly securing extensive media coverage on tax justice issues.
We’re looking for a policy/political expert with a track record of achieving political change and a commitment to tax justice. You will be confident in shaping policy, have excellent knowledge of parliamentary procedure and be a strong team player.
If that sounds like you, we’d love to hear from you.
You will:
-
Drive our advocacy, political engagement and external influencing
-
Develop and coordinate policy for the organisation
-
Support our campaigns
We're looking for:
- A savvy political operator
- A confident shaper of policy
- A strong team player
We're fighting for higher taxes on the super rich – and a fairer tax system for everyone.
The client requests no contact from agencies or media sales.
The Mass Market team’s mission is to inspire the UK public to financially support the IRC in order to help people impacted by conflict and disaster. The main purpose of this role is to support the Director, Mass Markets UK in generating long-term sustainable growth, maximising net unrestricted revenue and developing a supporter-centric fundraising model.
As the Senior Acquisition Marketing Manager, you will be responsible for developing and leading the Acquisition strategy and programme across cause and prize-led programmes, supported by a team of three. You will be responsible for significantly growing the supporter base and meeting income targets by optimising our multi-channel cash and regular giving programmes and expanding into new products, channels and audiences. You will respond to emergency appeals led by IRC, and as a member of the Disasters Emergency Committee, ensuring speed to market and maximum net revenue are prioritised at all times.
You will be joining a team focused on excellence and growth, with significant opportunity to lead on change and drive impact.
Scope and Authority
Authority:
The post holder will have the authority to make decisions regarding acquisition operations and to make decisions and recommendations regarding strategy and long-term financial planning alongside the Director, Mass Markets UK.
Responsibility for Resources:
This position will manage and develop 3 team members, with plans to expand the team over the remaining years of the strategic plan. This position will also manage agency relationships and consultants. The post holder will be accountable for a substantial income and expenditure budget.
Key Working Relationships
Internal:
· Director, Mass Markets UK
· Senior Retention Marketing Manager
· Mass Market Global Support (Digital and Offline Acquisition)
· Data and Analytics
· Corporate Finance and Financial Planning and Analysis (FP&A)
· Gift Processing
· Comms, Digital Engagement and Creative Studio teams
· Mass Market equivalents in other markets e.g., Sweden
· Marketing Technology, Systems & Platforms teams
External:
· Fundraising consultants, agencies, and other key suppliers
KEY ACCOUNTABILITIES
Strategy and programme development (50%)
- In consultation with Director of Mass Markets, UK, lead on the development, implementation and monitoring of the UK Acquisition strategy and operational plan
· Maintain and develop a monitoring and reporting framework for acquisition activity and associated KPIs that show the performance of the acquisition strategy
- Oversee donor acquisition and revenue activities across cash, regular giving, lead gen, lottery and the mid-level portfolio
· Deliver emergency appeals both as IRC and as a member of the Disasters Emergency Committee, review and develop processes and collaborate with other departments and the DEC to ensure speed to market and maximum net revenue during activation
· Continuously assess and improve our core business and work to diversify our channel and product mix, alongside exploration of audience profiles that enable us to reach new segments of the UK public with meaningful propositions and messaging
- Be accountable for activity being produced on time, in budget and within departmental strategic objectives
- Work closely with equivalent teams in other national markets (i.e. Germany, Sweden, US, South Korea) and central support teams to ensure all engagement is coordinated, and where appropriate, synchronised.
Budgeting and planning (20%)
· Oversee the acquisition planning and budgeting process, ensuring all activity and project work is aligned with UK Mass Markets strategic objectives, is created in conjunction with Retention priorities and is balanced against team and organisational resources
· Propose investment / disinvestment where appropriate, and advise the Director of Mass Markets UK on additional long-term and short-term investment opportunities
· Balance in-year net income opportunities against multi-year investments, ensuring plans balance new donor targets with revenue generation
· Monitor the effectiveness of activities on an ongoing basis and take contingency action as appropriate to achieve monthly net income targets and return on investment
· Oversee income and expenditure tracking and manage the reconciliation and monthly variance reporting, providing commentary to the Director, Mass Markets and FP&A colleagues on a regular basis
Leadership and management (10%)
· Lead and develop the Acquisition team, ensuring performance objectives are managed throughout the year and opportunities for development and progression are identified and prioritised
· Be an active part of the UK Mass Markets management team, modelling leadership behaviours and supporting the Director, Mass Markets UK in developing a team culture of high performance, continuous improvement and constructive feedback
· Deputise for the Director, Mass Markets UK as and when required
· Work closely with the Senior Retention Marketing Manager to increase connection across Acquisition and Retention, with the ultimate aim of developing a seamless progression for new donors and prospects into further cultivation
· Be the acquisition expert in cross-market working groups and committees
· Manage 3rd party supplier relationships and contracts, ensuring all work carried out is to a high standard and represents good value for money
· Along with the Senior Retention Marketing manager, lead the internal gambling operations committee and be the specialist in gambling legislation and best practice for prize-led products
· Forge excellent relationships across all areas of the IRC to identify opportunities for collaboration where appropriate
· Network and build profile of the IRC-UK Mass Markets team internally and externally, and champion fundraising within the organisation
· Work closely with the creative studio to develop content that actively demonstrates our commitment to diversity, equity and inclusion guidelines and is appropriate for the UK strategy and audience
· Work with digital engagement and communications colleagues to maximise collaboration opportunities
Insight, analysis and data management (10%)
· Ensure all activity and budgetary decision making is insight driven
· Oversee detailed end of campaign reports to ensure all relevant information is documented and used to inform future activity
· Work closely with the data teams and external agencies and services in order to gain a detailed understanding of IRC supporters, both behaviourally and attitudinally, and use this insight to inform targeting and marketing activity
· Maintain an up-to-date knowledge of current GDPR legislation and ensure all acquisition activity is compliant
General (10%)
- Keep up to date with the sector developments and benchmarking in individual giving and digital fundraising to ensure IRC is at the forefront of fundraising developments.
· Maintain an up-to-date knowledge of current legislation, best practice and industry standards and adhere to all relevant regulation including the Fundraising Regulator, Gambling Commission and ICO. Ensure all fundraising and marketing is ethical, effective and supporter centric
· This post may involve some national and international travel, overnight stays and very occasional working outside core office hours
· Undertake any other additional tasks as requested by the Director of Mass Markets
PERSON SPECIFICATION
Essential
Skills, Knowledge and Qualifications:
- Driven and proactive with a solutions-based attitude and the ability to motivate a team
- Strong interpersonal skills, with the ability to manage, influence and negotiate with stakeholders at all levels
· Detailed understanding of the digital fundraising environment and of managing a face-to-face and other offline channels, including agency management
· Ability to manage sophisticated budgets and performance forecasting models
· Comprehensive understanding and experience of audience segmentation, analytical modelling such as LTV and use of insights to drive strategy and performance
· Commercial mindset, with the ability to set and evaluate short and long-term strategic objectives and pivot based on results
· Numerate with excellent data analysis and interpretation skills
· Excellent organisation and prioritisation skills, especially the ability to manage a complex, varied and substantial team workload
· Detailed understanding of UK gambling legislation and compliance requirements relating to prize-led fundraising
· Excellent verbal and written English and the ability to produce well designed and high quality proposals and reports.
· Institute of Fundraising, Cass or comparable qualifications would be an advantage.
Experience:
· Experience of leading a fast-paced, high performing team
· Senior-level experience of leading individual giving programmes, with a proven track record of successfully running a multi-product portfolio (preferably across cause and prize-led products)
· Detailed understanding of UK gambling legislation and compliance requirements relating to prize-led fundraising
· Detailed understanding and management of cash and recurring revenue business models
· Experience of taking new products to market
· Experience and understanding of creative process and relationship with brand identity through different channels and audiences
· Experience working for a centralised, international organisation would be a strong advantage
· Experience using a CRM system.
Skills and Attributes:
· Language Skills: English (fluent). No additional languages are necessary but German or Swedish would be an advantage.
We’re recruiting a part time Marketing and Communications Manager to support the development, implementation and management of innovative marketing campaigns to drive awareness, interest, and income across all areas of our work.
Job Type: Fixed Term Contract (Mat Cover)
Hours: 28 hours per week
Salary: £31,196.80 pro rata (based on FTE of £38,996)
Location: Hybrid – FSRH London office (London Bridge) and home working.
Marketing management
- Supporting our Head of Marketing to develop cross-organisation marketing plans to help us achieve our member retention objectives and reach new audiences.
- Leading projects with our Members Services Team, Education and Training, and External Affairs teams to understand the market and customer need for our products and services.
Marketing activities
- Lead on the delivery of effective marketing plans for a range of audiences and outputs, including but not limited to our online and in-person events, qualifications, training and assessments, and clinical guidance, guidelines and standards.
- Write engaging copy for both online and offline marketing collateral – including news stories, blogs, email communications, print and digital adverts, and social media.
- Segment and tailor marketing communications for a range of audiences by professional role, membership type, and level of involvement with us.
- Manage regular email communications with our registered users (those who express an interest in us) and candidates (those currently learning with us) to support their journey towards becoming a member.
- Develop and manage the marketing activities for our core member publication The British Medical Journal in Sexual and Reproductive Health (BMJ SRH)
- Proactively manage a content calendar to help keep track of our range of communications.
- Collaborate with our Digital Marketing Officer to repurpose content from our website and campaign publications for use on social media.
- Ensure all communications practices are GDPR compliant.
Marketing intelligence
- Support the Head of Marketing with desk-based research / activities to help us better understand and engage with newer audiences (e.g., physician associates, pharmacists).
- Monitor and report on the effectiveness of marketing campaigns, using a range of tools (e.g., Google Analytics, CRM reports, Google Data Studio), working closely with our Digital Content Manager and Data Manager.
- Proactively look at ways to improve the overall effectiveness of marketing campaigns, using data and insights to inform this.
- Track and monitor email campaign effectiveness and make recommendations for improvements, most notably during our annual member renewals campaign.
Brand management
- Champion our FSRH values, brand guidelines and style guide, supporting the Head of Marketing to keep our templates and materials up-to-date and implemented correctly.
- Support the development of event specific content for in-person and online events, and occasionally assist as an FSRH representative.
- Produce slides for our CEO / Officers where needed to help share information about FSRH’s work.
You will have experience:
- Developing and delivering successful and multichannel marketing and communications plans
- using email marketing tools and segmenting communications to suit specific audiences
- working across social media platforms and creating tailored content
- using data to understand audiences, measure the success of campaigns and improve effectiveness
- an understanding of GDPR and how it is applied in practice
- copywriting skills for a variety of audiences on different communications channels, both online and offline
- with tools such as Mailchimp, Hootsuite, website content management systems (CMS) and Google Analytics
- Microsoft office skills with a knowledge of Office 365
- positive communication skills, both written and verbal with great attention to detail and proof-reading abilities
- the ability to work flexibly to respond to changing priorities.
- interest in sexual and reproductive healthcare (SRH)
We will offer you:
A range of benefits at FSRH to support staff wellbeing, including:
- 25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years.
- Flexible working culture
- Pension and life assurance scheme:
- 10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme.
- Employee Assistance Programme (EAP)
- Employee discounts portal
- ‘Free Lunch’ Thursday (in office)
- Interest free season ticket travel loans
- Enhanced maternity, paternity, adoption, and neonatal pay
- Ongoing training and development
To Apply
In order to fulfil this role, you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.
Please send your CV and covering letter
Deadline for applications is 17 June 2024.
Interviews are likely to take place w/c 24 June 2024.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We value diversity, promote equality, and encourage applications from people of all backgrounds and are working hard to minimise unconscious bias.
The client requests no contact from agencies or media sales.
Make a real difference to the lives of people with disabilities.
“Being a ASM gives me such job satisfaction I love working as a team with both my manager and volunteers and have learnt so much in this totally new job role.” - Llandudno Assistant Shop Manager
“What a fantastic company to work for, Scope keep us connected” – Leek Shop Manager
Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail or customer service experience and are looking for the next step in your career?
If you answered yes to these then we have the perfect opportunity for you.
Your role
As Shop Manager at Scope's Stamford Hill shop, you’ll have autonomy to run your shop using your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! One day you might be generating and processing stock and designing an eye-catching window display. The next day you might be recruiting and training our wonderful volunteers. Every day there will be a different challenge that you’ll find extremely rewarding. You will have relevant experience in retail but a great attitude and willingness to learn is just as important.
About you
As Shop Manager you’ll be passionate about retail and have a love of fashion with experience of running a shop, or you’ll be looking for a management role as the next step in your career. To be successful, you’ll need a commercial, can-do attitude and always put the customer’s needs first. You’ll be a dedicated team player with a strong work ethic, a great attention to detail, solid IT skills and a creative eye for displays. We ask you demonstrate an appreciation of Scope’s values and ambition of achieving Everyday Equality for disabled people.
About working in our shops
Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. We focus on sustainable fashion and engaging with local communities. We lead our volunteers to deliver a great colleague and customer experience. And we raise much needed funds to deliver Everyday Equality for disabled people and their families.
Permanent - Full time, 35 hours per week
Scope's Stamford Hill shop - 236 Stamford Hill, London, N16 6TT
Shop hours
It’s important for you to know that Scope Charity Shops are open every day. So some weekend and Bank Holiday cover is needed. Our full time hours are 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity and encourage applications from disabled people and people with impairments, conditions, and access needs. We are dedicated to creating a workforce that is a true reflection of the communities we serve. If you are disabled, have the skills, and or the experience to do the job, then we would love to meet you for an interview. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some disabled applicants and applicants with an impairment, condition or access need, might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Equality, diversity and inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We encourage everyone to embrace our values of being open and fair, courageous, connected and pioneering. We believe hard work deserves reward and recognition and offer a wide range of benefits including:
- 35 days annual leave
- Flexible working (where we can)
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
- Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We belong to one team, dedicated to achieving a society where all disabled people enjoy equality and fairness. Our mission is to achieve Everyday Equality for disabled people, and we campaign tirelessly to create change.
If you want to become a Disability Gamechanger, we'd love to hear from you.
Click the apply button to create an account and complete your application form.