Operation manager jobs in milton keynes
Business Analyst - Finance Systems Replacement
Reference: SEP20250742
Location: Flexible in England. This role will be primarily home based but with regular travel (at least fortnightly) to RSPB HQ at The Lodge, Sandy, Bedfordshire, SG19 2DL. We anticipate that the successful applicant will be based within one hour's travel time from The Lodge
Contract: Fixed-Term, 18 months
Hours: Full-time, 37.5 hours per week
Salary: £33,027.00 - £35,259.00 Per Annum
Benefits: Holidays, Pension and Life Assurance
The RSPB is seeking a Business Analyst to support the Finance Systems Replacement project, a Board priority and a major digital change project. The Finance Systems Replacement project seeks to replace several systems that are over 20 years old.
The RSPB is one of the UK’s most respected conservation charities for the conservation of birds and nature. We bring people together who love birds and other wildlife, and who want to take action to restore the health and diversity of the natural world. As an RSPB employee, you will be helping to save nature every time you come to work. There’s never been a more important time to protect our wildlife and wild places.
This role will ensure that Finance requirements are translated and configured correctly in our new finance system. You will work closely with our Transactional Accounting, Financial Accounting and Finance Business Partner Teams to gather requirements and understand current ways of working. Through Technical Workshops with our new provider, you will assist in translating requirements and documenting our new ways of working. You will assist in capturing requirements for the data migration and ensuring accuracy of the data migrated.
To capture these requirements and work effectively with the Finance and DT Teams regular travel will be required to The Lodge. This will be initially fortnightly on Thursdays but may increase based on workshop deliverables. The role will be mainly home based with regular Teams catch-ups with the wider Project Team.
You will help teams to:
- Analyse and understand the business processes, problems or opportunities.
- Undertake research and analysis to understand how a business or business area works, considering the people, organisation, processes, information, data and technology.
- Identify areas for improvement, explore feasible options, analyse the effects of change and define success measures.
- Identify and elaborate user and business needs to enable effective design, development and testing of services and business change.
- Make decisions related to prioritisation and minimum viable product by using analysis led insights.
- Ensure new products and services meet business and user needs, and are aligned with organisational goals as well as liaising with the technical and non- technical teams within the business.
- Understand any business and policy constraints that need to be considered, and assess the implications.
Essential skills, knowledge and experience:
- Competent IT user (e.g. MS packages, Outlook etc).
- Attention to detail and ability to understand accounting systems.
- An ability to produce clear written communications and good interpersonal skills.
- An ability to persuade and influence a wide range of people, both internally and externally.
- Excellent problem solving skills and ability to find creative solutions.
- Able to work under pressure and adapt to changing circumstances.
- Experience of working to a standard project management approach (eg RSPB Project Management Framework, Prince II).
- Experience of analysing complex business processes and recommendation of areas of improvement.
- Good workshop/meetings facilitations skills as well as experience in requirements gathering, analysis and documentation.
- Experience of providing effective support and assistance to project team as well as to testers, by helping in developing test scripts and help in preparing and conducting UAT.
Desirable skills, knowledge and experience:
- Experience of working with external stakeholders such as agencies and contractors.
- Demonstrable experience of developing and working in hybrid teams to achieve shared outcomes.
- Experience of delivering complex projects.
- Part qualified Accountant - CIMA, ACCA, or at least 5 years' experience in an Assistant Accountant Role.
- Experience of acting as a liaison between the business and technical areas during the design and development phases to ensure requirements are understood by all and all risks mitigated appropriately.
- Demonstration of good knowledge of usability methodology and framework for system development and a good understanding of the full software development lifecycle (SDLC).
Closing date: 23:59, Fri, 26th Sep 2025
We are looking to conduct interviews for this position from 1 October 2025.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.



Are you experienced in trust fundraising and ready to help make a meaningful impact?
We’re looking for a Trusts Fundraising Officer to join our Income Generation team at the Motor Neurone Disease (MND) Association. You’ll help secure funding from charitable trusts and foundations, supporting our vital work and strategic goals. You’ll manage a portfolio of funders, develop new opportunities, and create high-quality proposals that bring our work to life. You’ll also build strong relationships across teams and ensure accurate and timely reporting.
This is a great opportunity for someone who enjoys writing strong, impactful proposals and is keen to be more involved in building relationships, both internally and externally. You’ll be supported by a collaborative, friendly team and given a diverse portfolio with the chance to shape our future approach and influence how we work. We’re looking for someone who brings a thoughtful, tailored approach to trust fundraising, and who is excited by the opportunity to help us grow.
Key Responsibilities:
- Manage a portfolio of charitable trusts and grant-making bodies to achieve income targets
- Research and identify new funding prospects
- Develop clear, well-structured proposals for low- and mid-value funders
- Build strong internal relationships to support collaborative working
- Deliver timely and accurate reports and updates to funders
- Provide excellent stewardship to funders to support long-term engagement
- Maintain accurate and consistent records of fundraising data
- Contribute to wider team targets as part of the High Value team
About You:
- Proven experience of trust fundraising, meeting income targets
- Strong writing skills, with the ability to tailor content for different funders
- Confident in identifying and researching suitable funding opportunities
- Able to build and maintain positive working relationships internally and externally
- Highly organised and able to prioritise a varied workload
- Strong attention to detail
- Comfortable working both independently and as part of a team
- Skilled in using Microsoft Office and CRM systems (Dynamics 365 experience is desirable)
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description and further information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week with the flexibility to attend more regularly in line with business needs.
The client requests no contact from agencies or media sales.
Do you have experience of providing high-quality administrative and governance support in a complex organisation?
We are recruiting a Governance Co-ordinator to join our Governance Team at the Motor Neurone Disease (MND) Association. This is a key role providing essential company secretariat support to the Board of Trustees, Committees, the CEO Office and the Head of Governance & Compliance. As Governance Co-ordinator, you will help to ensure the Association maintains the highest standards of governance through efficient administration, effective meeting support and accurate record keeping.
Key Responsibilities:
- Support the Head of Governance & Compliance to provide efficient and effective administration for Board and Committee meetings, including maintaining the meeting calendar and timetables.
- Organise logistics for meetings, including dates, venues, travel and accommodation.
- Provide full secretariat support to the Board and Committees, including preparing Chair briefings, attending meetings, drafting minutes and actions.
- Collate and distribute papers and presentations in line with agreed timescales, ensuring accuracy and clarity.
- Liaising with senior leadership, Trustees and others at senior levels on all aspects of Board and Committee meetings.
- Prepare, proofread, collate and distribute Board and Committee papers and presentations on time.
- Provide administrative and planning support for the Annual General Meeting and Trustee elections.
- Assist the Head of Governance and Compliance with implementing recommendations from governance reviews, including updating templates, policies and processes.
- Maintain accurate statutory records with Companies House and the Charity Commission.
- Manage the Board of Trustees SharePoint page.
About You:
- Experience of Board or Committee administration, including minute taking and organisation of Board/Committee meetings.
- Experience of working with meticulous attention to detail accuracy in all aspects of work.
- Experience managing confidential information with discretion and diplomacy.
- Excellent planning and organisational skills.
- Strong communication skills, with experience of building effective relationships at all levels.
- Ability to work both independently and as part of a team, with a flexible approach.
- Proficient in Microsoft Office, SharePoint and MS Teams, including experience of supporting hybrid meetings.
- Awareness of the principles of good governance.
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description and further information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
This role is home-based, with attendance once a week in either Northampton or London.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: UK based – Hybrid to any UK office with national travel
Closing date: Monday 29th September 2025 at 9:00am
Ref: HPOD-251
St Giles Trust is seeking a strategic, values-driven leader to join our People Team as Head of People and Organisational Development. This is a pivotal role in shaping our organisational culture, developing our people, and driving forward our strategic priorities.
About the Role
As Head of People and Organisational Development, you will lead a small but high-impact team to deliver inclusive, responsive, and customer-focused people services. You’ll work closely with senior leaders to embed a culture of high performance, wellbeing, and continuous development across the organisation.
Key Responsibilities
• Lead the People & Organisational Development function, providing strategic direction and operational excellence.
• Develop and deliver a learning and development strategy that supports internal progression and value for money.
• Design and implement an employee wellbeing strategy aligned to the employee lifecycle.
• Drive employee engagement and internal communications, ensuring alignment with our EDI commitments.
• Provide expert guidance to the Executive Director of People and Internal Operations on risks, issues, and strategic opportunities.
About You
We’re looking for someone who:
• Has significant experience in organisational and people development, internal communications and leadership.
• Is passionate about equity, diversity, and inclusion.
• Can lead and inspire teams to deliver impactful people services.
• Brings fresh thinking and a collaborative approach to change and transformation.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
To Apply
For further information and to apply visit our website via the apply button.
• Application Deadline:9.00 am on 29 September 2025
• Interview Date: 9 October 2025
Please note: as an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be subject to a basic DBS check.
We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
We will be reviewing applications as they are received, and reserve the right to close this advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment.
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
Banana Link is a UK based NGO established in 1996. We have been advocating for a fair and sustainable banana industry for thirty years, based on environmental, social and economic sustainability. Our approach is underpinned by a firm commitment to defending workers’ rights, at the core of these rights is the right to a fair and decent income that affords a dignified life for men and women banana plantation workers. We work at a strategic level and through research, advocacy and dialogue with all actors along the chain to bring about change.
This role will support the management and delivery our current work stream on Living Wages in the African Banana Export Industry. Initial activities will be delivered in Ghana and Cameroon, in collaboration with our local and international trade union partners, local producing companies, and European retailers. Key project activities include:
- Facilitation of capacity building activities on Living Wages and Decent Work in Cameroon and Ghana, with company staff and trade union representatives.
- Communication and dialogue between all project partners and other industry stakeholders towards fair remuneration and decent work in the banana industry.
- Monitoring, evaluation, and reporting on all project activities to funders Ghana, with company staff and trade union representatives.
- Communication and dialogue between all project partners and other industry stakeholders towards fair remuneration and decent work in the banana industry
- Monitoring, evaluation, and reporting on all project activities to funders
The role will provide an important opportunity to work alongside Banana Link’s International Coordinator, and in collaboration with other key staff and partner organisations, on the important issues of Living Wages, Decent Work, Social Dialogue and Sustainability.
The client requests no contact from agencies or media sales.
Prison Facilitator - HMP Bedford & HMP Littlehey
Location: HMP Bedford and HMP Littlehey
Department: Prison delivery
Salary: £28,274 per annum
Hours: 35 hours
Job Type: Full time
Contract Type: Contract
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Littlehey & HMP Bedford. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
This role will be prison based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Interviews are planned for: 30th September 2025
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
REF-223590
Reports to:
Director of Philanthropy and Communications
Direct reports:
None
Location:
Flexible, with monthly co-working days in London and additional stakeholder meetings as required.
Salary:
£30,000 - £33,600 depending on experience
Hours
Full time; 37 hours a week
We are happy to consider requests for flexible or part time working
Contract
Permanent
About Now Teach
Now Teach is at a pivotal time in its strategic journey, following a hugely successful media and bridging fundraising campaign that has raised over £3m in new income for 2024-2026 and achieved 32 media mentions (15 national) and 2.5m PR views. We are now seeking to significantly grow our donor base and fundraised income and therefore are looking to recruit to this new role. We are seeking someone who can support the Director of Philanthropy and Communications to deliver our strategy to increase income through the recruitment of new donors and enable and deliver work with our current funders (primarily individuals and trusts). You’ll be the person to ensure they have an amazing experience as supporters of Now Teach.
ABOUT THE ROLE
Role overview
This role will be varied and offer lots of opportunities to get stuck into managing relationships with high value donors. Both the CEO, and the Director of Fundraising and Communications will work to steward the relationships with our donors in person, while this role will lead on delivering high-quality preparation, proposals, reporting, and data management that underpin donor relationships. You will also contribute to building connections across teams and aligning fundraising activities with Now Teach’s wider strategy.
You’ll deliver exciting and engaging communications and events which inspire our donors to continue to support our cause, as well as be responsible for maintaining accurate records and reporting so we can give supporters a great sense of the impact their donations make. This role will work on a combination of externally facing and internal projects and tasks and will be a great way to advance your career in fundraising.
In this role you will…
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Create and maintain a stewardship calendar of content, reports, and events to engage our donors, ensuring alignment with organisational priorities.
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Write and produce proposals and applications for funding from major donors and trusts, in collaboration with programme and recruitment teams, championing user-centred thinking by representing participant and school impact in fundraising materials.
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Write and produce reports with in-depth detail of what we have achieved as a result of the funding from our donors
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Create an engaging termly supporter newsletter, sharing insights across the organisation to drive stronger engagement.
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Manage and own the fundraising database, ensuring accuracy, compliance, and supporting colleagues to use data effectively.
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Collaborate with the finance team to ensure accurate reporting of gifts
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Ensure compliance with fundraising legislation, charity law and data protection legislation like GDPR
PERSON SPECFICIATION
Who you are (qualities/values)
We are looking for someone who is passionate about raising crucial funds to ensure that Now Teachers, schools, partners, and the wider education system can realise the full potential of career changers in education.
You'll have an eye for detail and be able to deliver written communications to the highest standard, including working with our communications teams to develop and deliver engaging case studies and proposals for support. You’ll be happy working to deadlines, and spotting and responding creatively to opportunities that arise. You’ll be able to build strong external and internal relationships and enjoy the challenge of raising money to support our amazing work.
What you’ll need to succeed in this role (experience/qualifications etc)
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Some experience of working in charities, ideally in education, and/ or in fundraising
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Excellent communication and interpersonal skills
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An ability to manage your own workload, prioritise tasks, multi-task and stay organised.
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An ability to understand and assist with financial reporting
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Knowledge of fundraising legislation and best practices
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An ability to work collaboratively with different teams and stakeholders
Don’t meet every requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every qualification. At Now Teach we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly, we encourage you to apply anyway.
Working at Now Teach
Our people join and stay because they value Now Teach’s flexibility, close-knit team culture and social purpose. 43% of employees at all levels of the organisation work part time or with compressed hours and everyone works flexibly, with time off in lieu as part of our standard working practices.
We are a small, collaborative and supportive team of nearly 20 people. We are non-hierarchical, with 100% of our people believing their line managers listen and value their opinions and people of all levels getting stuck in. We set clear expectations and celebrate the successes of teams and individuals. 100% of our team are proud to work at Now Teach, 94% find Now Teach considerate of their wellbeing and 100% feel like they are treated with respect at work.
Our culture is central to us encouraging and supporting people into teaching. Without our positive, honest, and flexible approach we wouldn’t be able to adapt to meet the needs of Now Teachers. We have been named as one of Escape the City’s Top 100 Employers in 2021 and 2022 and have been recognised as a Working Mums’ Top Employer and at the Working Dads Employer Awards. We have won awards for our Culture, Flexible Working and Excellence in Public Service.
In return
As well as flexible working and a great culture, we offer a wide range of benefits including 25 days annual leave per year (plus bank holidays), an additional 3 days for Winter closure (25th Dec-1st January), a pension scheme with a generous 11% employer contribution, a rewards platform with employee discounts and access to an Employee Assistance Programme.
Working arrangements
Full time/part time role, flexible working patterns possible. Now Teach are supported to work flexibly at co-working spaces or at home as needed with monthly working days in London. You will be required to cover your own travel expenses to London.
Our Values
At Now Teach, our values shape the way we work every day. We are looking for someone who shares these values and will help us live them in how we work with colleagues, donors and partners:
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Focus on who matters most – putting participants, schools and partners at the heart of our decisions.
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Drive impact through expertise – sharing knowledge and learning to strengthen our work.
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Make change happen – adapting and persevering in the face of challenges.
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Build connections that amplify – working together and with others to achieve more than we could alone.
Application Process
Timeline:
Applications close on 10th October
First stage interviews will take place w/c 13th October [online]
Second stage interviews will take place before the end of October [in person]
To apply, please complete our online application form where you will be asked to upload a Cover Letter (no more than 1 side of A4) and CV (no more than 2 sides of A4).
Your Cover Letter should include why you are attracted to the role, why you are motivated to work at Now Teach and what you can bring to the team.
If you have any difficulty with accessing the application form, need any additional support or require reasonable adjustments to the application process, please contact us.
Diversity, Equity & Inclusion
Now Teach strives to be a workplace that is diverse, equitable and inclusive where we can ALL be ourselves. We encourage applications from people of all backgrounds, ethnicities, ages, gender identities, stages of life and those with hidden or visible disabilities.
We are committed to providing reasonable adjustments throughout our recruitment process and we’ll endeavor to be as accommodating as possible. If you would like to discuss specific requirements, please contact us and ask to speak to the Operations Team.
All applicants must have an existing Right to Work in the UK.
Safe Recruitment Procedure
Now Teach are committed to safeguarding and promoting the welfare of children and young people. To meet this responsibility, we follow a rigorous selection process, and all successful candidates will be subject to a basic Disclosure and Barring Service check.
Head of Communications
Salary: £51,780.00 per annum
Location: SIA House, Oldbrook, Milton Keynes MK6 (Some hybrid working possible)
Contract: Permanent
Hours: Full time, 35 hours per week
About Us
The Spinal Injuries Association is committed to a singular vision: a fulfilled life for everyone affected by spinal cord injury.
Everyone has a right to live a fulfilled life and that means the life they choose, a life that has the same opportunities as everyone else. We are the expert guiding voice for life after spinal cord injury.
About the Role
Strengthen the voice, influence and impact of thousands of people affected by spinal cord injury
We are looking for a dynamic individual to take on a pivotal leadership role at a transformative moment in our journey.
Over the past four years, our communications and campaigns team has grown in reach, impact and ambition. With a strong media presence, a network of influential ambassadors and a fully implemented CRM system, we've built a powerful platform for change. Our outgoing Head of Communications and Campaigns has played a vital role in this success and now we are ready to take the next step.
As we move toward our Strategy 2030, we are evolving. The Campaigns team has matured into a distinct force and we are now creating the foundations for a separate Public Affairs function. This transition opens up an exciting opportunity for a new Head of Communications to lead a focused, high-performing team and shape the voice of the Spinal Injuries Association (SIA) for the future.
We represent a diverse community of over 21,000 members, but we know that more than 100,000 people across the UK are living with spinal cord injury. We want to reach them all. Communications will be central to how we equitably mobilise our members, engage our partners and overcome barriers of poverty, geography and services. To help deliver our promise: a fulfilled life for everyone affected by spinal cord injury.
If you're a strategic thinker, a compelling communicator and a collaborative leader ready to make a lasting impact - we'd love to hear from you.
Benefits
- Annual leave: 28 days per holiday year plus bank holidays, increasing to 30 days after two years of service (pro-rated for part time employees)
- Access to Group pension scheme (6% employer contribution)
- Access to Group life assurance scheme
- Access to Healthcare cash plan
- Access to discounted gym membership
- Access to Employee assistance programme (EAP)
- Employee volunteer days
- Free car parking at Milton Keynes, Head Office
- Investing in our people - all members of staff are encouraged to discuss their development plans and aspirations with their line manager. A budget is available for talent development.
Thank you for your interest in joining our special charity!
This post will play a critical role in achieving our ambitions. We hope that the role inspires you and we look forward to receiving your application.
Closing date: 29 September 2025, 9am
Interview dates: Thursday 9 & 10 October 2025 at SIA House, Milton Keynes
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
At SIA, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, and caring culture.
We are striving to create a culture that fully represents all the communities we serve. We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.
Disabled candidates who meet the standard job criteria will be offered a guaranteed interview.
No agencies please.
The National Youth Agency is looking for a new Chief Operating Officer to join our Executive Leadership Team.
Contract: Permanent
Hours: Full-time - 37 hours per week
Salary: £85,000 per annum
Remote: This role is homebased (within the UK) with occasional to meetings, events and conferences.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role
Responsibilities will include:
- The COO leads the day-to-day functioning of the organisation to ensure smooth, efficient, and effective delivery of services. This is vital for maintaining operational stability and achieving strategic outcomes.
- They design and execute strategies that align with the organisation’s mission and long-term goals ensuring resources are used effectively and priorities are clear.
- They promote a culture of excellence, innovation, and continuous improvement through supporting employee engagement, productivity, and organisational success.
- The COO collaborates closely with the CEO/CFO and other senior leaders to drive strategic initiatives and business growth, ensuring unified leadership and coherent decision-making.
- They partner with the CFO to manage budgets, forecasts, and resource allocation. Financial oversight ensures sustainability and supports informed investment in strategic priorities.
- Strengthen governance and risk management frameworks, aligned to regulatory expectations and best practice while proactively managing reputational and operational risks.
- The COO cultivates strong relationships with partners, clients, and stakeholders to enhance service delivery and reputation. These relationships are key to influence, collaboration, and impact.
- They lead efforts to improve processes and adopt best practices across the charity to enhance efficiency and keeps the organisation competitive and responsive.
- They ensure that daily activities support the charities long-term objectives.
- The COO mentors other directors and departmental heads and fosters leadership capabilities across teams.
- They establish and track KPIs to identify inefficiencies and guide improvements through data-driven decision-making to enhance accountability and results.
- They evaluate and refine workflows to boost productivity developing efficient processes to reduce waste and improve service quality.
- They act as a bridge between departments and the CEO to ensure cohesive execution of strategic plans preventing silos and promoting organisational synergy.
- The COO serves as a senior figure in national and cross-sector forums, conferences, and strategic partnerships to strengthens the organisation’s voice and influence.
- They demonstrate commitment to Equality, Equity, Diversity, Inclusion, and Belonging in both internal culture and external programmes to foster a fair and inclusive organisation.
- They work with the CEO, CFO and Director of Growth to identify and pursue new revenue streams and strategic partnerships. This expands the organisation’s reach and sustainability.
- They engage in public speaking, media interactions, and external representation demonstrating clear communication, credibility, and stakeholder engagement.
- They develop and embed evaluation frameworks to assess progress against strategic goals. The measuring of our impact ensures accountability and informs future planning.
- They promote the organisation’s brand at events and through networking.
The COO takes on other responsibilities as needed to support the organisation’s mission.
About You
Essential competencies of the Chief Operating Officer:
- Extensive experience in senior leadership with a proven track record in operations, financial and risk management, and delivering high-performing teams, ideally in the charity sector.
- Strong understanding of business functions such as HR, Finance, Marketing, etc.
- Excellent leadership, communication, and interpersonal skills.
- Ability to think strategically and execute effectively.
- Strong problem-solving and decision-making abilities. Commercially astute, process-driven, and highly pragmatic in approach.
- Experience in driving performance and fostering a collaborative culture.
- Bachelor’s degree in business administration or related field; MBA preferred
Why Work for NYA?
- NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
- NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
- A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
- NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
- We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.
How to Apply:
To apply, please submit the following via our online application platform by 11:59pm on Monday 29th September 2025:
A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
A covering letter highlighting your suitability for the role and how you meet the requirements in the About You section.
We will request data for our EEDI monitoring purposes, providing this is optional.
Please note: The covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 80% AI generated content will be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
Youth Work changes lives
Which is why we’re committed to ensuring that as many young people as possible get to benefit from it.As the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.
We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.
REF-223747
Finance Assistant
We are seeking an experienced Finance Assistant with strong bookkeeping skills to join the central finance team of a growing international charity working at the intersection of cultural heritage and community development.
Position: Finance Assistant
Location: Remote (UK-based)
Contract: Fixed-term, 6 months (with possibility of extension)
Hours: Part-time (0.4 FTE / 15 hours per week – must be available on Mondays)
Salary:Circa £30,000 per annum, depending on experience
Closing Date:21st September 2025 at 11.59pm
About the Role
Working as part of the charity’s central finance team, the Finance Assistant will help ensure the integrity of financial records and play a key role in maintaining accurate and timely bookkeeping for the UK.
You will be responsible for recording and reconciling transactions, processing invoices and payments, maintaining ledgers, and assisting with audit schedules. This is a highly detail-oriented role, requiring excellent accuracy, organisation, and the ability to work independently in a fully remote environment.
Key responsibilities include:
- Recording USD and GBP bank, MoneyCorp, and PayPal entries in QuickBooks
- Monthly reconciliation of all UK bank, MoneyCorp, and PayPal accounts
- Reviewing and processing supplier invoices and expense claims, including setting up payments
- Setting up multi-currency payments for international offices and maintaining creditors ledgers
- Maintaining UK debtors and creditors ledgers
- Recording and reconciling corporate credit card transactions
- Reconciling specified balance sheet accounts monthly
- Assisting with audit schedules and financial reporting
About You
The ideal candidate will be methodical, accurate, and proactive, with significant bookkeeping experience and strong QuickBooks skills. You will be comfortable working remotely, with excellent communication and organisational skills, and the ability to manage your workload effectively.
Key skills and experience required:
- Significant bookkeeping experience with excellent understanding of double entry
- Strong experience using QuickBooks
- Understanding of multi-currency accounting
- Methodical approach with outstanding attention to detail and high accuracy
- Excellent communication skills, both written and verbal
- Strong organisational skills, able to work independently in a remote environment
Desirable:
- Understanding of charity finance regulations and practices
- Cross-cultural understanding and experience working with dispersed teams
How to Apply
To apply, please send a CV and a statement (no longer than 2 pages) outlining why you are the right person for this role.
About the Organisation
The employer is a British charity founded in 2006 that believes artisanal heritage matters and has the power to transform lives. The charity supports artisans to thrive, revitalise endangered traditions, and connect people across the world through heritage.
The organisation is fast-growing, with offices in Afghanistan, Myanmar, Saudi Arabia, and the Levant, and employs over 400 staff worldwide. With both charitable and trading operations, they deliver an ambitious, wide-ranging programme of work in complex and sometimes conflict-affected regions.
You may have experience in areas such as: Finance Officer, Bookkeeper, Assistant Accountant, Accounts Assistant, Finance Administrator, Accounts Payable/Receivable Clerk.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.