Operation manager jobs in south croydon, england

Drive the next chapter of the Surrey Hills Society - a thriving countryside charity in the Surrey Hills.

Are you an entrepreneurial leader with a passion for nature, community engagement, and sustainable development? Do you want to play a pivotal role in shaping the future of a much-loved environmental charity?

The Surrey Hills Society is seeking its first Chief Executive Officer to lead our dedicated team and volunteers, sustain and grow our vibrant membership, and develop long-term funding to support our work across one of England’s most treasured National Landscapes.

About Us

The Surrey Hills Society is a well-established independent charity with a 15-year track record of engaging communities in environmental, cultural, and educational activities. We run 40+ events each year and are closely partnered with the Surrey Hills National Landscape and other local organisations. Our reach and impact have grown significantly in recent years through funded projects like the National Lottery Heritage Fund's Growing Together and the South East Surrey Care Farm Pilot, alongside a strong and active membership.

This is an exciting time to join us as we transition from a volunteer-led model to a more professional and sustainable structure—with the CEO at the helm.

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About the Role

As CEO, you will lead the strategic and operational development of the Society, with a particular focus on:

 •  Fundraising & income generation – developing and securing grants, donations, and earned income

 •  Team leadership – line managing a small staff team and supporting a wide network of volunteers

 •  Stakeholder engagement – acting as the public face of the Society and deepening key partnerships

 •  Strategic planning – creating a 3-year vision and business plan for long-term sustainability

 •  Programme oversight – ensuring delivery of existing and new conservation and community projects

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About You

We’re looking for a resourceful, proactive leader who combines strategic thinking with hands-on delivery. You’ll need:

 •  Proven fundraising experience (grants, trusts, individuals, corporates)

 •  Leadership skills with experience managing staff and/or volunteers

 •  Confidence in managing budgets and business planning

 •  Excellent communication and relationship-building skills

 •  A genuine passion for the countryside, community engagement, and conservation

Experience with membership models, event programming, or working in a similar community/landscape context would be an advantage.

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What We Offer

 •  Flexible, home-based working (3 days/week)

 •  A supportive, purpose-driven team environment

 •  The chance to shape a unique, growing charity at a critical point in its evolution

The key purpose of the post is to be responsible for void property works to ensure units are ready for occupation at sites across Dartford, Woolwich, Romford, Greenwich, Tunbridge Wells & Brentwood. Ensuring void properties are ready for occupation for the Association, including reactive maintenance, decoration, repairs, administration and any ad-hoc tasks as arising.Tasks to cover a wide range of technical and maintenance skills, including painting, electrical, plumbing, carpentry, grounds work and general building work and other work as appropriate, depending upon skills and qualifications required to achieve the task

Prospectus are delighted to be working with a long-standing client to recruit a Finance Assistant. This is a remote role, with the option for hybrid working 1–2 days per week from their Edinburgh office, based just a short walk from Waverley train station.

The role is offered on a permanent, full-time basis (37.5 hours per week, though 35 hours will be considered), with a salary of £27,000 pro rata per annum.

This is a fantastic opportunity for someone with bookkeeping experience, a keen eye for detail, and the ability to manage finance operations in a cloud-based environment.

Role Overview
The Finance Assistant will report to the Finance Manager and play a key role in delivering day-to-day accounting functions, ensuring smooth financial operations across purchase and sales ledgers, bank reconciliations, credit control, and payment processing.

The postholder will use Sage 50 Accounts, Excel, and online banking systems, while also interacting with Beacon CRM to track and reconcile donation and grant income. You’ll support month-end and year-end processes and assist in preparation for the annual audit.

Key Responsibilities

• Process purchase ledger invoices, obtain approvals, post to Sage, and set up BACS payments
• Administer staff and freelancer expense payments
• Generate sales invoices and monitor credit control
• Perform daily/weekly bank postings using bank feeds and reconcile bank accounts regularly
• Handle credit card postings and voucher collection
• Monitor shared finance inbox and respond to staff and supplier queries
• Post donations and subscription income and notify relevant teams of grant receipts
• Support reconciliation between Sage and Beacon CRM
• Assist with Gift Aid monitoring and continuous improvement of finance processes​​​​​​​

​​​​​​​Candidate Profile

Essential:

• Proven experience in a similar finance assistant/bookkeeping role
• Proficiency with accounting software (ideally Sage 50), including general ledger, supplier and bank modules
• Strong MS Excel, Word, and Outlook skills
• Experience in purchase and sales ledger management
• Understanding of BACS payment processes
• Comfortable working independently and to deadlines in a remote setting

Desirable:

• Experience working in the charity or not-for-profit sector
• Knowledge of fund accounting and Gift Aid
• Part-qualified or fully qualified (e.g. AAT) or qualified by experience
• Familiarity with CRM systems such as Beacon
• Intermediate Excel skills (lookups, pivot tables, filtering)

Personal Attributes:

• Reliable, consistent, and detail-oriented
• Able to work independently with minimal supervision
• Positive, enthusiastic, and willing to adapt to new ways of working
• Strong communicator with the ability to collaborate effectively across departments

Join Samaritans as a Caller Support Officer

Do you have experience working with vulnerable callers within a helpline setting? Are you passionate about supporting vulnerable individuals and making a real difference?

Samaritans is looking for a dedicated Caller Support Officer to join our dynamic Caller Support Team. This is a unique opportunity to play a vital role in ensuring the safety and wellbeing of our most complex and vulnerable callers.

• £30,000 - £33,000 per annum
• 12-month fixed term contract, covering maternity leave
• Full time (35 hours per week) with flexible working
• Hybrid working: Linked to our Ewell (Surrey) office
• You will need to be able to work flexibly to support volunteers which may involve occasional travel or evening/weekend meetings. 

About the Role

As a Caller Support Officer, you will:

• Provide expert advice and guidance on caller support policies and procedures to volunteers and staff.
• Work closely with branches, the Caller Support & Safeguarding Hub, and Central Office to ensure consistent, high-quality support.
• Help manage support for callers with complex mental health needs, ensuring appropriate boundaries and reducing dependency on the service.
• Be a key point of contact for police, coroners, court officials, and other external agencies.
• Support the triaging of caller concern forms and work closely with callers to create safe effective support plans that meet their needs within the boundaries of the service.
• Uphold Samaritans’ zero-tolerance approach to any abuse of threatening behaviours towards volunteers and staff

What We’re Looking For

We’re seeking someone who:

• Has experience with working in a helpline setting, to support volunteers to deliver safe and effective emotional support to individuals in distress or with complex emotional/mental health needs, ideally in a helpline setting.
• Understands safeguarding legislation and has experience applying it in practice.
• Is confident managing sensitive and sometimes confrontational situations.
• Can work independently and manage a varied workload effectively.
• Has experience working with external agencies such as police and court officials.
• Is emotionally resilient and able to handle distressing information with professionalism and care.

Criminal record check (DBS):  

We take safeguarding seriously at Samaritans and follow safe recruitment practices. As this role has direct contact with children and adults at risk, this role will require an Enhanced DBS check with Adults and Children’s Barred Lists. 

At offer stage, as part of the conditional job offer, we will require the candidate to disclose in full, spent and unspent convictions by completing a declaration form. The declaration form will only be seen by those who need to see it as part of the recruitment process. 

Why Join Us?

At Samaritans, we believe fewer lives should be lost to suicide. You'll be part of a supportive and inclusive workplace that values innovation, resilience, and collaboration. Enjoy a hybrid working environment, professional development opportunities, and the chance to make a real difference.

Working at Samaritans:

​​For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure on our careers page.

​Being Inclusive:

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.

​Application: 

If this sounds like the opportunity for you, please upload your CV and a cover letter (one page), outlining your motivations for applying and why you think you would be a great fit for the role. Applications close at 9 am on Monday 28th July. Video interviews taking place on the 12th, 13th, and 14th of August.  

Whilst we appreciate that the use of generative AI functions like ChatGPT is quickly becoming part of working life for many people, through our recruitment process we want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths. Therefore, we kindly ask that you don’t rely on AI tools for your application answers, cover letter or to generate interview answers. 

Job Title: West London Family Support Worker (Gujarati speaking)

Salary: £31,691

Team: Family Support Team, Psychosocial Services

Hours: 37.5

Location: Based at Shooting Star House (Hampton), This role will be working across sites and in the community

About Shooting Star Children’s Hospices

We have an exciting opportunity to join our Family Support Team at Shooting Star Children’s Hospices.

 Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or whose child has died. Rated ‘Outstanding’ by the Care Quality Commission, our teams support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care. Family support is provided to families in 15 different languages.

About the role

Family Support Workers (FSW) are the frontline of our care. Each FSW holds a caseload of end-of-life and bereaved families. They get to know their families, and check-in regularly with phone calls and home visits and can provide enhanced emotional support where required through more regular contact and interventions. Our FSWs tell families about the many services they can access at Shooting Star, assess their needs and make recommendations to our multi-disciplinary team. They  support families of different ethnicities and families living in poverty, helping our service be as accessible as possible. This includes providing support in a family’s first language. Several families cared for by Shooting Star speak Gujarati.

Our FSWs work closely with our Therapists, Counsellors, Social Workers, Transition Team and our Care Events Team. Weekly MDT meetings bring the team together to think of ways to help families in crisis. The work is varied and creative, taking place at the hospices, in family homes and hospitals, allowing the support to be where the families need it. Our Family Support Workers are hugely appreciated by the families we support.

The ambition of our strategy is to ensure every family affected by a life-limiting condition, or the sudden death of a child, has access to the specialist care that they need. Day to day duties are:

• Being the on-site duty FSW, welcoming families on site, monitoring email inboxes and answering the Family Support Line.
• Helping with support groups and family events
• Providing on the spot emotional support, sometimes in a crisis where a calm and supportive response is required.
• Visiting newly bereaved families in their homes – specifically Gujrati speaking families.
• Supporting families staying at our Christopher’s hospice (booked stays and end of life).
• Attending various locations over the course of a week: hospice, hospital, family homes.
• Building connections with families from different backgrounds, delivering culturally sensitive care.
• Helping safeguard families at risk of harm.
• Acting as an ambassador for Shooting Star’s Specialist Bereavement Service, supporting other care team members with their learning and delivery of the bereavement pathway, and continually seeking ways to improve what we offer families.

The post holder will need to have a UK driving license.

The hours are predominantly worked 9am to 5pm, Monday to Friday.

Once a month, the FSW will work a weekend day (with advance notice). This is in place of a Monday, Tuesday, Wednesday, Thursday or Friday that week.

About you

This role requires experience of working with children and families who have experienced hardship, or those with complex needs. You should have a calm, positive manner, conveying empathy whilst maintaining professional boundaries. We are looking for someone who is fluent in Gujarati, who is passionate about supporting children and families.

Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.

 What we offer

In return you will receive a competitive salary along with a range of benefits, which include:

 Pension scheme

• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
  
  Annual leave

• 27 days plus Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
  
  Contractual benefits

• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card
  
  Health and wellbeing

• Employee Assistance Programme
• Occupational Health
• Mindfulness sessions
• Cycle to work scheme
• Mental Health First Aiders
• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site

Safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.

In addition, an enhanced disclosure will be required for this role. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding the families we support and consider all applicants in line with the Rehabilitation of Offender Act 1974.

Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

All of us at The Talent Foundry believe that a young person's success should be determined by the talents and abilities they have, not where they come from.

Our vision is to spark ambition and unlock opportunity so that every young person can succeed and thrive as part of a fairer society. 

We are proud of our long-term, transformational partnerships with business. This pivotal role in our newly established engagement team has been created to support our next phase of growth and ambition.

This is a broad and dynamic position which will have responsibility for the successful development and implementation of The Talent Foundry’s engagement strategies across fundraising, marketing and communications. 

Head of Engagement (fundraising and marketing)

You will be an ambitious fundraising leader committed to supporting our new vision - to support 1 million young people in the next five years - by developing and implementing exciting ways of engaging our key stakeholders - educators, supporters, volunteers and young people.

Read more about the responsiblities of this role and how to apply in our application pack. 

This is both a strategic and hands-on role, with specific responsibility for cultivation, stewardship and increasing our fundraised income through grant and trust funders and corporate foundations and major donors. 

Your experience: 

• Track record in fundraising - either from a major gifts, philanthropy or trusts and foundations background
• Excellent communications and engagement skills 
• Ability to propose, initiate and execute ideas and quickly respond to opportunities
• Team management 

This is a hybrid role with travel expected to meet with colleagues, funders and visit our projects in schools and partner offices. You do not have to live in London to apply for this role, but before applying, please consider what you would consider a reasonable commute from where you live to our team together days with take place every month. You can read more about our approach to hybrid working in our application pack. 

Other benefits:

• 28 days holiday + bank holidays
• £500 L&D budget
• Employee Assistance Programme
• Cycle to Work scheme
• Morning/afternoon of your birthday off

The Role

The key purpose of this role is to together with the EA to the Vicar provide day-to-day support for the running of the Vicar’s Office and in particular for the Vicar (Archie Coates) and the Senior Leader (Sam Coates). The role also provides light touch support and diary management for the HTB Group COO and the HTB Group Chief of Staff.

The Key Responsibilities

Listed below are the key elements that the role holder will be accountable for delivering:

To support, help and advise the senior team in professional and personal matters by:

• Prioritising and actioning daily tasks, operating as a two-way channel of information and communication; action or delegate requests and tasks to the team/ organisation where appropriate, and then report back to the senior team. This may also involve acting as a liaison between the senior team and the wider organisation ensuring strong communication both ways.
• Organising and maintaining diaries.
• Acting and speaking on behalf of the senior team. This includes oversight of inboxes, letter correspondence and phone calls.
• Ensuring that the team have all they need, in advance, for talks, presentations, meetings, trips, etc and freeing them of all unnecessary administration, phone calls, interruptions, etc.
• Providing support to the vicarage for hospitality of meetings and events and other personal matters (including catering for occasional evening meetings e.g. PCC).
• Carrying out specific projects, research and administrative tasks.
• Receiving requests from internal and/ or external contacts, filtering and then delegate or address these as appropriate.

Major event support: An active role in certain aspects of events; and keeping the Vicar’s Office function and team, and the Coates’s operating while being offsite for Focus and other key events.

Special Services Coordinator:

• Coordination and oversight of baptisms across the services at HTB.
• Assistance in coordinating weddings and covering for funerals when the Weddings & Funerals Coordinator is away.

The Ideal Candidate

• Very strong administrative skills
• Highly organised, energetic and unflappable under pressure or in challenging situations.
• Demonstrably consistently excellent verbal and written communication skills.
• Flexibility and excellent time management skills with the ability to meet deadlines and constantly re-prioritise own workload under consistently high pressure.
• Graceful and flexible when plans change.
• Confident handling a variety of issues, concerns or queries arising via phone or email; strong etiquette in dealing with people from all walks of life in person.
• Comfortable at visionary level and in very specific detail, particularly in handling communications with sensitivity, understanding and diplomacy.
• Strong IT skills: evidence of high competence with the full Microsoft Office package, including Word, Outlook, Excel and PowerPoint; confident use of HTB Finance system, ChurchSuite. 

Position: Senior Business Intelligence Analyst (Digital and Engagement)
Type: Full-time (35 hours a week), permanent
Location: Office-based in London, with flexibility to work remotely
Salary: £35,825 per annum plus excellent benefits  
Salary Band and Job Family: Band 2, Profession/Technical

*you’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months.

About us 

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus. 

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information. 

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job 

This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities.

We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on effective and efficient operations, collaboration and continuous improvement in our Technology, Strategy and Business Intelligence teams.

To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”.  We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).

We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project. 

Our Senior Business Intelligence Analyst – Digital and Engagement sits within the Business Intelligence – Engagement team.

This role is focused on providing advanced data analysis and strategic support to enhance the MS Society’s marketing, engagement, and fundraising efforts, with a focus on digital and content optimisation.

This role involves utilising advanced analytical techniques, managing complex data projects, and developing insightful reports and dashboards.

The role will work in close partnership with our Digital, Content, and Marketing teams, in leading data initiatives that improve data-driven decision-making and optimises engagement, marketing, and content across all channels.

You’ll also work closely with our Digital and Content team to evaluate and report on the performance of our website and donate funnel and develop and implement optimisation plans to drive engagement and increase conversions.

Additionally, this role provides mentorship and guidance to colleagues in the wider organisation, fostering a culture of continuous improvement and data excellence. 

This role is responsible for:

• Analysing audience behaviour, campaign, channel, and content performance, and engagement trends to support decision-making. Using advanced techniques like predictive analytics to identify optimisation opportunities.
• Work closely with our Digital and Content team to support all our monthly, quarterly and campaign reporting and develop data analysis that align with our goals.
• Creating and maintain dashboards and reports, using tools like Google Analytics, Google Tag Manager, and Power BI to track and present analysis clearly to stakeholders.
• Maintain and optimise our digital analytics infrastructure. Design and implement tagging and tracking, trouble shoot or fix configuration issues and ensure accuracy of our tracking across all our analytics systems, including Google Analytics and Google Tag Manager.
• Guiding and mentor colleagues, sharing knowledge and best practices in data analysis to enhance team capabilities.
• Ensuring the accuracy and integrity of our data by conducting regular audits and supporting data cleansing efforts.
• Contributing to continuous improvement efforts to improve analysis and reporting, staying up-to-date on the latest tools and practices in digital data analysis.

For this role we’re looking for:

• Experience in data analysis or business intelligence roles,
• Experience with digital channel analytics (social media, websites, email) and content optimisation e.g. through A/B testing and conversion analysis.
• Experience in advanced analytics techniques to optimise engagement and marketing strategies.
• Technical expertise in data analysis, manipulation, and visualisation using tools like Google Analytics, SQL, Power BI
• Knowledge of data governance and privacy regulations (e.g., GDPR).

Closing date for applications: 9am on Friday 25th July 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our recruitment and selection process 

• The first round of our recruitment and selection process includes an interview with competency-based questions.
• Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.  
• We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
• You might also be invited for a second interview. We’ll let you know about this during the selection process.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 39 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

‘Communication is one of the most important things, and I feel the ESU has set us up for life.’ Schools’ Mace 2024 participant  

 Oracy gives young people the skills and confidence to shape their lives and to build a more connected and cooperative world   

Both nationally and internationally, public discussion and political debate are increasingly polarised and divided. Social media, fake news and new technologies such as AI can create echo chambers, where claims pass unchallenged, and different views are hard to find. The English-Speaking Union shows that there is a more constructive and collaborative path.  The ESU was founded in 1918 to build greater understanding and friendships between people and nations. We are an educational charity with international reach, with an ESU in over 50 countries. Today our work is focussed on training young people in oracy – speaking and listening skills, in critical thinking and self-expression - to build skilful communicators and engaged citizens and leaders.  

The English-Speaking Union and our work is more important now than ever.  

Overview of the Team  

The Corporate Services team provides essential strategic and operational support across the organisation. Our governance function oversees compliance, risk management, and performance frameworks. The finance team manages budgets, financial planning, and reporting. All of this contributes to effective decision making. We are also responsible for looking after our properties, which includes maintaining oversight of two commercial leases, and maintaining Dartmouth House which is a grade II* listed events venue and our Head Office in Mayfair.

 Purpose of this role  

The Senior Governance Officer will provide high quality support to the Board of Trustees and its sub-Committees, and the Chief Operating Officer. This role will work closely with the Executive Assistant to the Director General. 

This role is ideal for someone who enjoys being at the heart of an organisation’s operations—helping to keep the corporate services running smoothly, so that our Education and Supporter teams can focus on delivering impact through our programmes. 

Responsibilities and Expectations  

• Provide governance support including the preparation and timely circulation of agendas, papers, minutes and action logs for Board and Committee meetings. 
• Monitor and report on progress against Board and Committee actions, ensuring timely follow-up and delivery. 
• Ensure the charity complies with statutory, regulatory and sector best practice, including maintenance of key registers including the risk register, gift & hospitality register, declarations of interest, and compliance trackers. 
• Maintain the organisation’s contract register, tracking review dates and supporting internal contract reviews and renewals. 
• Provide high-quality administrative and organisational support to the Chief Operating Officer, helping to ensure smooth day-to-day operations. 
• Assist with the planning and delivery of the annual external audit, working with colleagues and auditors to meet key deadlines. 
• Support the delivery of the annual Board effectiveness review, gathering feedback and helping to implement improvements. 
• Facilitate due diligence checks as needed, liaising with legal advisors to ensure accuracy and compliance. 
• Deliver one-off projects and provide flexible support across the Corporate Services team as required. 

Skills and Experience  

• A good understanding of Charities Act and Charity Governance Code. 
• A track record of providing secretariat support, including minute taking. 
• Excellent administrative skills, highly organised with very good attention to detail. 
• A tactful and conscientious individual who can navigate through complex situations 
• Understands the importance of maintaining confidentiality
• Strong written and oral communication skills. 
• A motivated self-starter who can quickly translate issues into solutions. 
• A team player who can quickly build trusted relationships at all levels. 
• Strong communication and interpersonal skills. 
• Can confidently and professionally challenge and hold people to account. 
• The ability to manage several projects simultaneously whilst working at a high standard.
• Excellent IT skills including Microsoft Office. 

• 28 Days Annul leave plus bank holidays
• Enhanced pension
• Cycle to work scheme
• Group life cover
• Employee Assistance
• Virtual GP
• Season Ticket Loan

Our client is one of the UK’s largest independent funders, awarding £100 million annually to charities across the UK. Our grant-making supports initiatives in health, welfare, education, the arts, and heritage.

The founder's legacy is rooted in a belief in a healthy, compassionate society—one that cares for the vulnerable, broadens opportunity, and enriches life through creativity and cultural engagement. The trust takes a broad, strategic, and relational approach to philanthropy, remaining agile and responsive while grounded in personal values.

Prospectus is delighted to be working with the trust to recruit a Grants Assistant to join the team based full-time from the office in Chelsea, London.

The role:
This is an exciting opportunity to join a small, dedicated team at one of the UK’s largest charitable trusts. As Grants Assistant, you will provide vital administrative and operational support to the trust’s grant-making activity. This includes managing records, coordinating key processes, supporting funding meetings, and maintaining effective communication with applicants and grantees. This is a broad office administration role which will adapt and evolve along with the needs of the trust. There will be the opportunity to work on our microgrants programme, including application assessment and review of monitoring reports.

The person:
This person will have good, strong administration experience perhaps gained in the charity sector or a similar professional office-based environment. Warm, friendly and helpful, this person will have great communication skills and a methodical and systematic approach to their work. Highly organised and efficient, they will have a good grounding in MS Office products and database usage in addition to having good writing skills and the ability to prioritise a busy workload and be flexible in a regularly evolving environment.

The role will be ideal for someone organised, detail-oriented, and enthusiastic about contributing to high-quality grant-making. It offers insight into the workings of a significant philanthropic organisation and a chance to play a key role in delivering funding that makes a real difference across the UK.

Recruitment Officer Maternity Cover

 Hybrid – Teddington Office / FARA Shops/ Home-Based(2 days) | 12-Month FTC |

Are you an experienced Recruitment Administrator, Coordinator or Officer looking to take the next step in your career? Do you want to make a real impact in a purpose-led organisation? Join FARA Charity Shops as our Recruitment Officer and help us build inclusive, passionate, and diverse teams for our 40 FARA Charity Shops in London.

Why Join Us?

For over 30 years FARA has been transforming lives through our London charity shops and our work with vulnerable children and young people in Romania. As our Recruitment Officer, you’ll play a vital role in ensuring we attract, hire, and retain the very best people — both paid staff and volunteers — for our London retail operations. Through this role you will help support our joint efforts to fund the highly impactful projects in Romania.

What You’ll Be Doing

• Lead end-to-end recruitment for our charity shops and support functions across London
• Post job adverts and screen CVs via platforms like Indeed and social media whilst budgeting and managing costs associated with recruitment
• Arrange and at times attend interviews with hiring managers
• Build strong partnerships with hiring managers and support them throughout the hiring process
• Support with the development of recruitment and volunteering policies
• Develop and maintain recruitment processes to help ensure compliance and observe best practice at all times
• Develop, organise and deliver recruitment training for hiring managers
• Contribute to targeted recruitment campaigns in collaboration with our marketing team
• Manage the applicant tracking system (ATS) and recruitment metrics
• Help grow our volunteer programme and develop pathways for volunteer engagement
• Produce insightful recruitment reports for the Senior Leadership Team
• Champion equality, diversity and inclusion in all aspects of hiring

What We’re Looking For

Essential:

• Proven experience as a recruitment professional  (3+ years) and qualifications in the subject matter, preferably CIPD certified
• Experience working in charity retail, non-profit organisations and recruiting volunteers
• Strong knowledge of recruitment platforms and applicant tracking systems
• Experience producing reports for senior leadership
• Excellent interpersonal, written and verbal communication skills
• A proactive, solutions-focused mindset with great time management
• Passion for diversity, inclusion and collaborative working
• Comfortable working in a hybrid setup and travelling to shop locations

 What We Offer

• Salary: £32 – 34k
• 12-month fixed-term contract
• Hybrid working model (Teddington office, shop visits + remote working)
• 28 days holiday (inclusive of bank holidays)
• Full access to Employee Assistance Programme
• Team social events

Ready to make a difference?
Click Apply Now and submit your CV and a cover letter telling us why you’re a great fit for FARA

Location: Home-based, with occasional travel to Respect’s or SafeLives’ offices in London/ Bristol, and other meeting locations including staff meetings twice a year

Responsible to: Drive Data Team Manager

Salary: £35,614 Per Annum starting salary. Respect salary banding point 32-34, £35,614- £37,489 (a London Allowance of £3,299.00 will be applied to employees who live in London) 

We are pleased to offer a starting salary at the beginning point of the salary band. This position offers opportunities for salary increases based on performance and tenure.

Hours: 37.5 Hours per week; Monday – Friday 9am – 5pm 

Job type: Fixed Term Contract until 31st March 2026, with a possibility to extend, subject to funding. 

Benefits: 

• Friendly and collaborative working environment
• Remote working
• 25 to 30 days holidays per annum plus bank holidays (depending on length of service and pro-rata for part-time employees)
• Contributory pension scheme including 6% employer’s contribution (subject to employee’s minimum 2% contribution)
• Enhanced maternity, adoption and paternity pay
• Occupational sick pay depending on length of service and pro-rata for part-time employees.
• Access to Employee Assistance Programme
• Access to staff discounts

Closing date: 21st July 2025, 17:00 

Interviews to take place: week commencing 28th July 

About the role:

The Senior Data Analyst will be responsible for supporting the Drive Data Team Manager and Senior Managers within the Drive Partnership to ensure data and reporting remains rigorous and robust, and informs recommendations across the Drive Programme and partners. You will do this by taking a lead role on the ongoing data collection, analysis, research design and delivery of our work across the Drive Programme workstreams.  The Senior Data Analyst will also act as a liaison between data teams within Respect and Safelives where there is identified workstreams that cross over. 

The Senior Data Analyst will manage the Drive Data Analysts to ensure high quality data collection, reporting, quality assurance, analysis, and maintenance of Drive programme data, including data collected via the projects Case Management Systems you will use data and information to influence policy and inform practitioners, commissioners, and government about the sector. This is a great opportunity to see our data and research inform and improve the response to domestic abuse. 

About you: 

• Experience of analysing and drawing meaning from large quantitative data sets, including the advanced use of Excel 
• Experience of developing and managing Case Management Systems and the reporting from the system 
• Excellent analysis skills with a strong ability to identify key themes in complex material, test interpretation and ensure that messages are relevant to practice and policy contexts
• Experience of effective line management of people with a diverse range of needs, expertise, backgrounds, and communication styles
• Confident communicating clear practice and policy implications from data and evidence and presenting them in a range of formats to both specialist and non-specialist audiences.

About Respect

Respect is a pioneering UK membership organisation in the domestic abuse sector.  Founded in 2000, we have built our expertise over the last 25 years in what was then a fledgling sector and recently have seen significant and rapid growth.

About The Drive Partnership 

Formed by Respect, SafeLives and Social Finance, The Drive Partnership is working to transform the national response to perpetrators of domestic abuse; working to end domestic abuse and protect victims by disrupting, challenging, and changing the behaviour of those who are causing harm. 

Our vision is that by 2026 there will be a consistent approach which sees agencies in all PCC and local authority areas across England and Wales – backed by national leaders – working together to disrupt abuse and change behaviour to increase safety for victim-survivors, including children and families.

How to apply  

You must download an application form from Respect's job page, and submit to Operations department in word doc. format only, please.

For an informal discussion about the role, please contact our HR Team directly  

Closing date: 21st July 2025, 17:00 

Job Title: Employment Adviser

Line Reports: Client Services Manager

Location: London

Salary:  £29,000 - £32,000

Hours: Full-time 37.5 hours per week, with occasional evening or weekend work (TOIL provided)

Contract: Permanent

Overall purpose

The Employment Adviser (EA) plays a key role in supporting refugees and people from refugee backgrounds to progress towards and secure sustainable employment. The EA provides tailored employment advice and guidance, helping clients build the knowledge, confidence, and skills needed to navigate the UK job market. This role will work with clients at various stages of their employment journey, with a particular focus on those in the earlier stages of understanding career options, developing employability skills, and exploring education, training, and volunteering opportunities.

The EA will deliver one-to-one and group-based employability support, collaborate with employers and volunteers to source opportunities for clients, and maintain strong relationships with referral and support partners to ensure a holistic approach to employment support.

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
• Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Tuesday 22 July. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Rebecca Hughes for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

About Walkabout Foundation

Walkabout Foundation is a non-profit organisation with a mission to restore dignity, freedom, and independence by providing wheelchairs and rehabilitation in the developing world, while also funding research to find a cure for paralysis. To date, we have impacted the lives of over 74,000 people through the distribution of over 28,000 wheelchairs in 25 countries around the world, and funded $2 million in spinal cord injury research.

Job Description

We are looking for a creative and proactive Communications & Digital Associate to join our London-based team. This is an exciting opportunity for someone with a positive attitude and a collaborative mindset to help drive our digital marketing efforts and contribute to impactful work that transforms lives.

You’ll work closely with the Director of Communications & Operations to plan and deliver digital marketing campaigns, create engaging content for social media and our website, assist with graphic design of communication materials and lead promotional outreach, including working with influencers and media contacts.

Duties & Responsibilities

The Communications & Digital Associate position holds responsibility for delivering engaging digital content and supporting Walkabout Foundation’s communications strategy across multiple platforms. The role includes campaign planning, content creation and digital platform management, with a strong focus on social media, email marketing and design. You will work closely with the Communications & Operations Director and collaborate with other departments to ensure clear, consistent, and impactful messaging.

A passion for our mission, a proactive attitude, and the ability to multitask are essential.

Experience & Skills 

• 1-3 years of experience in digital communications or marketing
• Strong writing and storytelling skills
• Experience with Adobe InDesign and Photoshop, Canva and Microsoft Office Suite
• Graphic design skills
• Social media management and content creation
• Familiarity with WordPress and Salesforce (preferred)
• The right to live and work in the UK