Operation Manager Jobs in Tower Hamlets, Greater London
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: Project Manager
Offer type: This is a fixed term for 9 months
Salary: £34,000 - £42,000
Location: This is a remote role, based nationally
NCS Trust is an equal opportunities employer, embracing diversity and inclusion. At NCS we respect and value differences in people and all hires are made on merit.
We particularly welcome applications from people who are Black, Asian, or from an ethnically diverse background, or people with disabilities, as these groups are currently underrepresented particularly in our leadership.
We are committed to improving equality of opportunity in the workplace and are a signatory to the Race at Work Charter from Business in the Community, the Prince’s responsible business network; and the Disability Confident Committed employer scheme.
Role Purpose
The role holder will be part of the Operations & Transformation Directorate reporting to the Head of PMO / Change and Delivery Lead.
The incumbent will have a pivotal role in the management of change, implementation and continuous improvement projects, mostly in the digital and IDS sphere. The role holder will help to ensure the work is aligned with the strategic objectives of the organisation, promoting the team’s relevance and value. Working on a broad spectrum of digitally focussed projects, this role will partner with the senior management team and other internal stakeholders.
Key Activities
- Project Management of Mobilisation and Implementation projects covering systems, continuous improvement, and strategic projects
- Creating project plans & mapping dependencies from bottom-up in collaboration with key stakeholders
- Define and track project milestones and ensure dependencies are understood and accepted by the relevant owners
- Report on the status of projects and ensure the appropriate governance and compliance is applied
- Coordinate and facilitate the delivery of a complex range of initiatives and/or projects
- Act as Project Manager by planning, supporting, facilitating and monitoring progress of activities, ensuring that delivery is on track, as well as establishing mitigating activities where risks and issues may arise.
- Oversee a number of complex projects
- This role requires a proactive approach to relationship building - collaborating, negotiating and managing internal and external stakeholders, ensuring delivery is achieved by the most effective and efficient means.
- Ensuring the project stays on time and within budget to deliver outcomes and measure expectations
- Working with the Risk Manager on risk and issues management
Role Specific Skills
- Influencing – uses a repertoire of communication styles, sells ideas by constructing arguments, builds trust by demonstrating reliability and consistency
- Adaptability – supports others through change, is objective under pressure and eliminates barriers to success
- Leading Self and Others – supports team to achieve objectives, uses appropriate delegation, takes ownership of own development and makes development opportunities for others
- Solving Problems – identifies tools and techniques for problem solving, identifies opportunities for improvement and innovation, establishes long term goals for team,
- Delivering Results – demonstrates high standard of work, monitors work against a plan, takes personal responsibility for success of team tasks and projects
- Build strong productive relationships within the Trust, the Operations & Transformation team and with third parties in order to deliver effective solutions.
- Partner closely with teams across the organisation to understand the priorities and changing needs.
- Help ensure projects are adhering to PMO procedures and standards by understanding the PMO governance process.
- Support with PMO tools & templates to enable project managers to better deliver projects.
Measures of Success
- Project groups set up and functioning effectively
- Project governance in place with actions and decisions tracked and followed up regularly
- Projects delivered on time and in budget
- Positive feedback from business owners who have been supported with projects
Experience & Qualifications
Essential:
- Significant and demonstrable project management experience (3-5 years) in a multi-project environment, from inception to implementation and closure
- Extensive experience delivering complex projects with strategic change component
- Experience managing projects through multi-disciplinary teams
- Project/Programme qualification e.g. APM, PRINCE2, MSP; experience working with both Waterfall and Agile methodologies
- Excellent communication and negotiation skills (verbal, written and listening)
- Strong attention to detail
- Self-starter with the ability to work autonomously and proactively
- Resilient and able to handle ambiguity
- Personal, relatable character, able to build relationships with a diverse set of stakeholders
- Ability to maintain confidentiality and manage data and information with discretion
Desirable:
- Have had exposure with matrix working and strong capability as a business partner in relationship building with stakeholders
- Demonstrable experience dealing with Director-level stakeholders and challenge thinking where appropriate
- Government / public sector experience would be advantageous
- Knowledge of project management best practices, methodologies, and project governance principles
- Adaptability – accepts need for change, maintains a positive outlook and projects credibility
- Experience of using Google Sheets and Smartsheet to be able to create project plans
Our benefits include
- 28 days annual leave in addition to Bank Holiday entitlements.
- 5 Volunteer days
- Enhanced Maternity/Paternity/New parental (Subject to 1 year of service) pay
- Life Assurance
- 24/7 access to an Employee Assistance Program
- Access to a self-directed learning and development platform
- Access to a national discount platform, shared with one family member
- Discounted Eye Care
- Cycle to work scheme
- You can request flexible working after 26 weeks of employment
- Well being days
We welcome applications from candidates who do not have all of the criteria for the role. We believe in potential for growth and development at NCS.
Your personal data will always be treated in confidence, in line with current data protection regulations. Please see our Privacy Policy on our website for more information
The client requests no contact from agencies or media sales.
Are you knowledgeable and passionate about mental health/good mental health? Could you lead and support a team and service users to achieve individual and group goals? Do you have the ability to take the unexpected in your stride? Then why not join us at SMART?
We are looking for someone that recognises the importance of good wellbeing for all, is capable of dealing with a wide scope of managerial areas, and can work and liaise with various multi-disciplinary teams, to become our new Services Manager.
SMART is a unique Chelsea-based charity, serving the local community in a supportive and flexible environment. We offer 28 days annual leave (plus paid bank holidays), a pension program, competitive salary, and additional benefits.
Think you'd be a good fit? Just click the Apply button, and send us an up-to-date CV, and a 2-page covering letter telling us why.
The closing date to apply is 21st June at 23:30, with interviews taking place on 27th June.
The client requests no contact from agencies or media sales.
The Fundraising CRM Transformation Data Manager will play a crucial role in an exciting project to transform the technology that underpins all our fundraising activities. In this role you will support us to maximise fundraising efforts, enhance donor relationships, and drive revenue growth for the organisation.
As the Fundraising CRM Transformation Data Manager, you will play a pivotal role in helping us move successfully from Raiser’s Edge 7 to Dynamics 365. You will be responsible for overseeing data migration, support data integrations and system design, configure fundraising workflows, and engage in quality assurance. This position requires a blend of technical data expertise, project management skills, and an understanding of fundraising processes.
This role is perfect if you possess a deep knowledge of CRM systems, have great stakeholder management skills, are able to work to tight deadlines, and possess a can-do attitude.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The Prince’s Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need a Fundraising CRM Transformation Data Manager?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and build a better and more robust Fundraising CRM to further support our work. In order to achieve this we need a Fundraising CRM Transformation Data Manager!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – PT CAN (Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network), PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Equal Opportunities
Here at The Prince's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by PT CAN (our Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network) and Pulse (LGBTQIA+ Network).
Safeguarding
The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
Welcome to Retail with a difference.
Please note this is a field-based role covering the Surrey and Middlesex areas.
What if every sale you made, every display you created, every customer you enticed in, made a difference to someone’s life? And to your local community? Here at a Princess Alice shop, it does.
We are a quality retailer with care at our core. Every sale you make, makes a world of difference to the patients we support – and their families and friends. We are on over 40 high streets, turning takings directly into outstanding care. Care you make possible, and can take pride in.
As an Area Manager, you are our Ambassador on the high street, and we never forget that. We are big enough to support you with professional distribution, campaigns and training, yet small enough for you to see the real impact your work has. Locally. In our Hospice. Every day, our Customers know us, value the quality of our offer and are proud of turning their purchases into priceless care.
About the role:
As an Area Manager, you’ll lead and support shop teams across your designated area, made up of paid and voluntary staff. You will take full accountability for the profit of a mixed portfolio of shops in the Surrey and Middlesex area; this accountability extends to all income streams and controllable shop expenses. You will also be instrumental in developing and delivering, through your shop teams, high levels of supporter experience through well-presented shops and excellent supporter service. You’ll work closely with the Head of Retail and other Hospice colleagues in the day to day running of the business and contribute to all future development.
This is a full time, field-based role. You will have an office base but the majority of the working week will be spent in shops with a need to travel daily between your shops. You’ll need to hold a current driving license (maximum 6 penalty points). The role also includes working ad hoc weekends, as needs of the business require.
About You:
This position would ideally suit an experienced Area Manager, with a background in charity. However, we welcome applications form Area Managers with a solid background and transferable skills from the retail industry.
With proven people management experience, you will be confident, friendly, and possess excellent communication skills coupled with a high degree of competence in IT skills.
You will be self-motivated, able to handle conflict, problem solve and develop working relationships at all levels. Additionally, you will be extremely well organised, flexible and able to manage several tasks simultaneously.
As well as our competitive salary package and the opportunity to join an organisation which places patients at the heart of what we do, we also offer a range of great benefits, which include:
- 27 days’ annual leave, plus recognised public holidays – rising to 29 days after 5 years’ service and 33 days after 10 years’ service
- Training support and development opportunities
- Employee Assistance Programme – promoting staff wellbeing
- Access to blue light card discount
- Access to Pension Scheme
- 25% discount in our shops
If you are a dynamic and organised person and you feel you have the skills and experience for the role, we would love to hear from you!
Discover a career where retail means more. The difference is You.
At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunities, and we warmly welcome applications from all backgrounds and cultures.
We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. We are a place where you can be you.
Please visit our Privacy Notices section to understand and be aware of how we use the data you provide to us.
All of our vacancies except from retail are subject to a relevant DBS check.
Title: Retail Manager
Salary: £24,375.40 per annum
Hours/Contract : 35 hours per week, Permanent, Full time
Based: Enfield Marie Curie shop
Closing date: We are reviewing applications as soon as they are received. We advise you APPLY NOW if you are interested
Interview date: If your application is deemed successful, you will be invited into the store for an interview
Our Retail Manager role offers a fantastic opportunity for you to build on your existing retail experience and commercial thinking to create an inviting shop which encourages sales and promotes excellent customer service.
Marie Curie Benefits Package:
- Season ticket loan for travelling to and from work
- Defined contribution schemes for Pension
- Marie Curie Group Personal Pension Scheme
- Loan schemes for bikes; computers and satellite navigation systems
- Introduce a friend scheme
- Help with childcare cost (T & C's apply)
- Entitled under Marie Curie Blue Light Card
- Entitled to Benefit-Hub Discount Scheme
- Life assurance for all employees
- Eye care - (under Display Screen Equipment (DSE) regulations, Marie Curie will pay towards sight tests if you use computer screens and other displays as part of your job)
What's in it for you:
- Annual leave allowance 25 days plus 8 public holidays (pro rata)
- Competitive Policy for parental/sick leave
- Continuous Professional Development - (Marie Curie supports and encourages personal and professional development)
- Industry leading training programmes
- Flexible Working
- Free DBS
What we are looking for:
- Sales & Stock Generation. Where you'll get to be creative, always looking for opportunities to attract new customers/supporters every day
- Management of Staff and Volunteers. You'll get to work with some amazing people. Taking the lead in recruiting, training, managing and supporting volunteers to ensure the effective operation of the shop
- Administration. You will ensure all financial reporting and management, cash handling, daily banking and security procedures are followed
You'll be part of a friendly, passionate team with a manager who supports you and your career development.
And best of all, the work you do every day will make a real difference in people's lives
To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.
We're committed to making reasonable adjustments to support you throughout the application and selection process.
You can request support via [email protected]
This role will be subject to receiving a satisfactory basic disclosure check.
We reserve the right to close this vacancy early. Agencies need not apply.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: Philanthropy & Grants Manager
Salary: £44k – £56k (dependent on experience)
Location: Flexible, candidates can be office based or work remotely. For remote workers, weekly or monthly travel to our Wilton office will be required, depending on candidate location.
Hours: Full-time, 40hrs p/w. Flexible or reduced hours (minimum four days per week) would be considered for the right candidate
Contract: Permanent
Responsible to: Head of Global Grants Partnerships
Key Working Relationships: Global Philanthropy Group, US Philanthropy Team (situated within HALO USA), Global Communication Group, Programme Group, Chief Executive office, Strategy Group
Summary:
The HALO Trust are looking for an experienced and driven Philanthropy and Grants Manager to lead and develop high value relationships with philanthropic donors, with a focus on Trust and Foundations (and potentially corporates).
The Global Philanthropy Team works to secure support for the delivery of vital projects to save lives and protect livelihoods in conflict affected countries around the world, as well as build organisational resilience and support innovative areas of work. HALO’s philanthropic income has grown significantly in recent years, driven by introductions from our network of trustees, ambassadors and advocates and our focus on strategic and transformational partnerships. We are a small team of highly skilled, experienced and driven fundraisers with a collaborative team culture. The team is supported by a Philanthropy Operations Manager, Philanthropy Assistant and Global Philanthropy Research and Insight Lead (who leads on research and due diligence). In 2024 a Head of Philanthropy and Partnerships for the Middle East will join our team to lead relationship development in this key market.
You will join a fast-paced, fluid and entrepreneurial context, responding to opportunities while laying the critical foundations for strategic growth.
While the role is likely to focus on Trusts and Foundations (and potentially corporates) due to our networked approach and the strategic and interconnected nature of our partnerships, supported by networks of advocates, we do not overly separate relationships between Trusts/Foundations, corporates and HNWIs. This provides team members with varied opportunities in terms of the relationships they lead and the high-level stakeholders they work with. From briefing our Chief Executive prior to a meeting with a new potential donor for Ukraine, to engaging existing partners in the potential expansion of work in the Middle East, you will play a key role in making HALO’s lifesaving work possible.
About Us:
The HALO Trust is the world's largest humanitarian mine clearance organisation. Our mission is to protect lives and restore livelihoods of people affected by conflict. With an annual turnover of over £120m, we work in 30 countries and territories, from current conflict zones of Ukraine, the West Bank, Libya and Yemen, to post conflict countries such as Zimbabwe, Sri Lanka, and Cambodia.
We clear the explosive remnants of war and address the causes of conflict and fragility - from inadequate control of weapons and ammunition to food insecurity and land degradation. We work in partnership with national governments and local communities, employing and empowering over 13,000 women and men to build safe, resilient and prosperous communities able to withstand the interconnected challenges of conflict, climate change and political and economic instability.
In southern Angola our clearance work is part of a regional approach to develop conservation in support of Angola’s national plan to diversify their economy, protect their natural environment and create sustainable livelihoods. Angola has some of the world’s most important remaining wilderness, but the presence of landmines makes it almost impossible to apply the conservation measures needed to protect this vital resource. By clearing landmines, HALO can lay the foundations for life, agriculture and eco-tourism to thrive.
In Ukraine, HALO is the largest demining organisation, having operated in the Donbas since 2016. Russia’s invasion has resulted in mine laying and explosive contamination on a scale not seen in Europe since the Second World War, including across vast tracts of farmland. This prevents agricultural production, which is critical to Ukraine’s economy and global food security. Across seven regions, more than 1,000 local Ukrainian staff have already enabled the removal of more than 19,000 explosive items and the clearance of more 3.1 million m2 of land- bringing safety to communities and supporting Ukraine’s economic recovery.
True peace cannot come until land is safe. HALO’s work to clear the deadly debris of war is the first step towards recovery and reconstruction. And the return of hope.
About the role:
The HALO Trust has more than doubled in size over the last eight years by growing support from both Governments and philanthropic donors. Global income from philanthropic donors (including the US) has significantly increased over the past five years – from circa £4 million to £15 million in 2022/23 and reaching a further peak of £44 million in 2023/24 in response to exceptional donor support for Ukraine. Unpinning this is growth in six and seven figure partnerships with major donors, corporates and foundations, initiated by our exceptionally well-connected network of trustees and ambassadors - and nurtured by our committed and professional global philanthropy team.
The team has a global remit and this, together with HALO’s extensive geographic footprint, creates significant opportunities for growth in our portfolio of partnerships.
By nurturing and growing high value partnerships this role plays a key role in supporting the delivery of HALO’s life-saving work around the world.
Job Responsibilities:
- Lead growth within a portfolio of high value (six and potentially seven figure) relationships by providing excellence in supporter stewardship and through the development and delivery of relationship strategies, in collaboration with the Director of Philanthropy and Head of Global Grant Partnerships
- Support senior HALO staff, advocates and trustees to engage and inspire individuals linked to agreed relationships
- Work with international programme teams to ensure the development of high-quality proposals and reports to tight deadlines
- Contribute to departmental strategic priorities including supporting the stewardship of other major relationships, follow up of new opportunities, and the development of philanthropic products for wider use. Deputise for the Head of Global Grant Partnerships where required
- Manage donor records and correspondence in Salesforce
- Work closely with Philanthropy and Partnerships (Gov funding) colleagues in the USA, UK, Europe, Middle East and overseas programs as part of a distributed team to provide support to global fundraising efforts
Essential Requirements:
- Three years' experience of personally leading successful relationships with high value philanthropic donors (Trust and Foundations, corporates or high net worth individuals or equivalent), including those giving at the six or seven figure level
- Experience of building effective relationships with advocates linked to philanthropic donors
- An excellent communicator with the ability to build relationships with staff and colleagues in different cultural environments
- Outstanding written skills with the ability to work with programme and finance colleagues to design robust project proposals, reporting, and monitoring and evaluation
- Confident in working with financial information including project budgets
- Excellent written and verbal skills with strong attention to detail
- Outstanding interpersonal skills including ability to demonstrate tact, sophistication and gravitas
- Experience of working with a fundraising database to maximise relationship development
- A commitment to HALO’s mission and objectives
- Strong intellectual curiosity and the ability to articulate HALO’s various programmes and strategies in a compelling way
- Tenacious, self-starting, and able to thrive in a fluid, entrepreneurial context
- Collaborative, team player, with a low-ego and a positive and upbeat approach.
Desirable:
- Experience of high value fundraising in the following areas is desirable: humanitarian and international development, mine action, conflict, the environment / conservation
- Experience of pipeline and relationship development in international markets for example Europe/US and/or the Middle East.
Benefits:
- Annual Leave: 28 days (3 to be taken at Christmas) plus 8 statutory holidays (pro rata)
- Private medical health insurance
- Non-contributory life assurance
- Pension contributions matched by HALO up to 5%
- Emergency medical insurance when travelling overseas (including on leave)
- Flexible working policy
- Access to physiotherapy (online)
- Enhanced maternity, paternity and adoption leave pay (maternity 16 weeks full pay, paternity 4 weeks full pay)
- Cycle to work scheme
- HALO’s remote/office working policy includes a generous contribution to travel costs for remote workers (full costs of public transport or 20p per mile for road journeys).
Please submit a CV (no more than 2 pages) and a cover letter (no more than 1 page) outlining how your experience matches the key skills and competencies required by Midnight on 7th July 2024.
Please note that applications without a cover letter tailored to this position will not be considered.
We reserve the right to amend the closing date depending on the number of applications received.
The HALO Trust is an Equal Opportunity Employer and does not discriminate against any applicant for employment because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
The HALO Trust is committed to a culture that is both diverse and inclusive and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.
The HALO Trust is committed to ensuring that it provides a safe and trusted environment which safeguards and promotes the welfare and wellbeing of anyone who comes into contact with, or is part of, the Charity, with a zero-tolerance approach to behaviours which challenge this.
The client requests no contact from agencies or media sales.
Operational & Strategic Manager
To lead the operational and strategic management of the service covering tenancy services, repairs, cleaning, grounds maintenance and other estate services.
To ensure the proper governance of the organisation and to lead in a manner that supports and guides the organisation’s mission as defined by the Board of Management.
To manage a small team of seven staff to deliver customer service excellence and inspire them to provide a brilliant customer experience.
To oversee the day to day financial management of the RMO, including rent collection and arrears control.
To develop and maintain effective working relationships with Board members, residents and colleagues and work with council officers and other relevant agencies and professionals where required.
The client requests no contact from agencies or media sales.
Are you looking for a new role where you can make a tangible difference to a small charity? Would you like to work for an organisation that is described as kind and supportive by it's members? We are currently recruiting for a new Charity Manager.
At the University Mental Health Advisers Network (UMHAN) we empower Mental Health professionals working in education to develop their skills and expertise, and practice safely by providing networks, training and resources. We believe that mental health conditions should not be a barrier to accessing higher education, experiencing it positively or to benefitting from the opportunities that it creates. We actively work to address inequalities for students with mental health conditions.
This is an exciting time to join us as we are:
- Planning a name change
- About to start our strategy review to plan our next few years' development
This role offers a great opportunity for someone who enjoys a mix of self-driven and collaborative work and is keen to deliver impactful services to our members and the sector as a whole.
We’re looking for someone with excellent all-round management skills, who is experienced in developing funding opportunities and services.
Networking and communication is a large part of the role and so you will need confidence to be able to communicate and develop relationships with a wide range of people. Our members are at the heart of our work, and you will need to be able to represent them, and the students they work with. We currently work with the Office for Students, Department of Education, Student Loans Company and UCAS, as well as other sector organisations, and are on advisory boards for several large research projects.
Please have a look at our website for more information about who we are, what we do and how we operate.
JOB TITLE: Charity Manager
LOCATION: Remote
RESPONSIBLE TO: Board of Trustees, through the Chair of the board
RESPONSIBLE FOR: Administrator, Policy & Engagement Officer
SALARY: £33,000 - £38,000 (£26,400 - £30,400 pro rata)
Application deadline: 2/7/24 midday
Benefits of working for us
We offer flexible working, to help you manage your homelife, external commitments and wellbeing. We are happy to pay for co-working space for you.
As well as generous annual leave, the Charity Manager enjoys a wellbeing half day per month.
We also have a budget for ongoing training, so that all staff can feel confident in their role.
Job description and person specification
For a full job description and person specification please see our attachment. Although we are looking for particular skills and experience, we highly value people's capacity to learn and try new things. You need to be passionate about creating an equitable society for all, whatever your background.
Main roles and responsibilities
- You will provide strategic leadership and direction to the charity, developing business plans and measuring impact
- You will represent the charity in key forums and promote our work and that of our members
- You will oversee effective governance of the charity, working closely with the Chair and Board of Trustees
- You will help to ensure the organisation is sustainable and financially viable, developing new funding streams and partnerships
- You will promote a positive and healthy working environment, demonstrating leadership through personal example and continuing our work to ensure UMHAN is an organisation that people want to belong to and work with
Person specification
Essential requirements include:
- Educated to degree level, or postgraduate professional qualification, or can demonstrate equivalent qualifications, skills and experience.
- Experience of working in Higher Education, membership organisation or charity
- Recognised management qualification or equivalent experience
- An alignment with and commitment to the aims, purpose and vision of UMHAN
- A commitment to equality and diversity within the workplace and the delivery of services
- Substantial experience of business and strategic planning, with an ability to create objectives, track performance and deliver results
- Experience of developing good working relationships with a wide range of people at all levels
- Adaptable and flexible to new and changing working practices
- Highly self motivated; driven
- Resilient, with techniques for working remotely, managing a wide portfolio of responsibilities, within established budgets, and successfully meeting deadlines
Although we offer remote working, you must have a current right to work in the UK.
The client requests no contact from agencies or media sales.
The Royal Opera House continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. As a charity we could not plan for our next programme of artistic work, or our community and outreach projects, without the support of our philanthropists and members. As an organisation we are committed to ensuring that all philanthropists and members enjoy a rewarding relationship with the Royal Opera House.
The Development and Advocacy Department are looking to appoint an experienced Philanthropy Manager to join our Philanthropy team on a permanent basis. Reporting to the Senior Philanthropy Manager, in this role you will manage a number of philanthropic relationships and make a significant contribution to the team through developing new initiatives and growing the portfolio.
The ideal candidate profile for this post will be a team player, with the following credentials:
- An established track record in philanthropy or fundraising for major organisations
- Demonstrated success in managing a portfolio of high value relationships with experience of personally securing significant gifts
- Ability to think strategically to devise relevant engagement and cultivation plans and identify opportunities for approaches to prospects
- A balance of experience and innovation to be able to develop new ideas and launch new initiatives successfully
- Credibility as an ambassador in the area of philanthropy, able to work effectively at senior levels and liaise with high-net-worth individuals
- Strong project management skills, with demonstrable experience of solving complex problems, drawing on given resources and collaborative working
- A working knowledge of our repertoire is not a pre-requisite for this role but the ability to upskill quickly in our art forms in order to confidently speak to prospective donors is essential.
The Royal Opera House is committed to creating a diverse and inclusive environment in which everyone can thrive. We particularly welcome applications from those who arefrom a global majority background and/or those who aredisabled,as they are under-represented within our organisation. As a Disability Confident Employer, we guarantee to interview all disabled applicants who meet the essential minimum criteria for our vacancies.
The job pack and full job description are attached below. We are committed to anonymous shortlisting so applications must be submitted via the ROH online recruitment portal. We do not accept CVs and Cover Letters.
Closing date for applications: 8am, Monday 24th June 2024.
First stage interviews will be online via MS Teams w/c 1st July 2024 with second stage in person interviews at ROH Covent Garden w/c 8th July 2024.
Applicants must have work authorisation for the UK.
The client requests no contact from agencies or media sales.
The British Academy – the UK’s national body for the humanities and social sciences - is seeking an Individual Giving and Data Manager to join our Development Directorate on a fixed-term basis, providing key support in the delivery of the Academy’s fundraising efforts, including supporting the implementation of a new CRM system.
The Role
The Individual Giving and Data Manager will work closely with the Head of Development to manage data and deliver communications to individual donors at the British Academy. This will include a regular giving programme, with a target audience of the Academy’s Fellow, and fundraising from public events attendees. This role is unique in that it sits within the small, friendly Development Directorate, and will also work closely with colleagues in the Academy’s Digital Team.
The Academy is currently transitioning its CRM system to Salesforce and the Individual Giving and Data Manager will work closely with the Project Team to achieve this. A core duty of the role involves the migration of data and helping to coordinate and build new fundraising processes within the new system. To do this, the post-holder will work collaboratively across the organisation to ensure that communications to Fellows and other individual donors are co-ordinated. You will be an effective communicator, able to collaborate with both external and internal stakeholders. A keen attention to detail and a proactive approach to problem solving, in terms of planning, prioritisation and demonstrating resilience when faced with adversity is essential.
You will also coordinate fundraising-related communications across a variety of platforms, working closely with colleagues in the Digital Team. This includes thanking donors in a timely and sincere manner, delivering stewardship events for donors, and reporting on activities in the annual report.
About the Academy
The British Academy is the UK’s national body for the humanities and social sciences, established by Royal Charter in 1902. We mobilise these disciplines to understand the world and shape a brighter future. Today’s complex challenges can only be resolved by deepening our insight into people, culture, and societies. With a Fellowship of around 1,400 leading national and international academics, the Academy invests in researchers and projects across the UK and overseas, engages the public with fresh thinking and debates, and brings together scholars, government, business, and civil society to influence policy.
The Academy currently has five directorates: Communications & Marketing; Development, Policy, Research, and Resources, plus a small Governance & Fellowship Team. We have increased staffing in the last 12 months and expect to continue to grow this year.
Working at the Academy
Our senior management team have worked with staff to foster a culture of collaboration, respect, and empathy, in which all contributions are recognised as we work towards our common goals. Our people strategy and working practices focus on building strengths and sharing insights, with learning & development, wellbeing, and equality, diversity & inclusion at the centre of how we operate as an organisation. Investing in our staff and encouraging a healthy work/life balance is central to our success, as we move forward and continue to grow.
Terms and Conditions
The British Academy is based at 10-11, Carlton House Terrace, London SW1, a Grade 1 listed building. We offer a competitive benefits package including a 35-hour working week, with hours and location worked flexibly under our hybrid-working policy; 34 days’ annual leave plus Bank Holidays; a subsidised canteen and an excellent occupational pension.
How to Apply
To apply, and to see the full job description and our workplace values, please follow the link to access the Applied recruitment platform.
Closing date: Noon on Tuesday 25 June 2024.
We welcome applications from people of all backgrounds, in line with our commitment to create a diverse and inclusive working environment, promote equal opportunity, and address under-representation. We will make reasonable adjustments to support disabled job applicants and offer an interview to those meeting the minimum selection criteria.
Theatres Trust, the national advisory body for theatres, is looking for maternity cover for the General Manager role. This is a 10-month full-time, fixed-term role with the opportunity to potentially extend.
You will bring your experience in project and personnel management, which could come from a range of backgrounds. You will support the overall work of the organisation through effective organisational, operational, project, and event management. This is a key role in the organisation, ensuring that we are well run with effective support processes and systems and supporting or leading the delivery of strategic projects and events. The position will be line-managed by the Director but will have close working relationships across the staff team of 14 and will have line management responsibility for and support from the Administrator.
You will be joining at an exciting time as we deliver Theatres Fit for the Future, our new 3-year strategy. The role offers an opportunity to play a key role in supporting the staff team and trustees within the organisation to deliver on our objectives and make a difference to the UK’s theatres.
We strongly encourage people with disabilities and people who are from ethnically or culturally diverse backgrounds from across the UK to apply as Theatres Trust is keen for the team and its work to be informed by and representative of the diverse communities it serves.
Salary - £42,000-£45,000 (pro rata) dependent on experience, plus generous holiday and pension package.
The role is suitable for job share applications and we can also offer hybrid working options.
Due to certain responsibilities of the role (e.g. emergency key holder and management of services in the office), successful candidates will need to be based within a reasonable distance of our London office. You will be required to attend the office for at least two days each week.
Deadline for applications: Midday Friday 21 June 2024.
Interviews will take place at the Theatres Trust offices on Friday 5 July 2024.
To apply, please download the Application Form and Job Pack from the Trust's website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a successful major gifts fundraiser who is looking for a new challenge and is keen to work at Europe’s largest conservation organisation?
Our high-achieving Philanthropy Team is looking to recruit a Philanthropy Manager to help grow our donor portfolio and further increase philanthropic income for the RSPB. We are looking for an experienced major gifts fundraiser to join our friendly and hard-working team who will help us achieve our ambitious goals.
Philanthropy Manager
Reference: JUN20245094
Location: Flexible in UK
Salary: £32,022.00 - £36,731.00 per annum
Hours: Full-Time, 37.5 hours per week
Contract: Permanent
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave
You will be responsible for cultivating a portfolio of prospects and donors through a range of engagement, to gain their financial support for programmes, projects and the wider RSPB. Working with colleagues in relevant departments, countries and regions, you will manage donor relationships and solicitation strategies to achieve the best outcome for the RSPB.
What's the role about?
As a team player with a positive and diligent approach, you will:
- Look after your own portfolio of donors as well as reaching out to prospects and new donors. You will be responsible for fundraising information to advance plans and ensure prospect and donor records are accurate, incorporating any changes, new activities, updated plans, and new information as well as adding new relationships in keeping with data protection and team procedures.
- Work closely with your team and wider organisation colleagues to implement solicitation strategies, to secure financial support either by direct solicitation, preparing a written proposal, or working with senior management to make a solicitation.
- Be involved in the development of funding proposals for approved priority projects that will inspire potential donors to secure gifts.
- Contribute to the planning of and participate actively in events (face to face and online) to build relationships with donors and prospects for future income and to demonstrate the impact of gifts already received.
- Arrange meetings with individual donors at a variety of venues, including at our reserves, working closely with area and reserve colleagues to deliver an excellent experience for our supporters
- Be jointly responsible for the planning, writing, production and mailing of Philanthropy Matters, our publication aimed at philanthropic supporters.
- Build effective relationships both within the RSPB and external to it that will enhance its reputation and ultimately secure funding. This includes understanding donors’ wishes and aspirations and identifying links with approved priority projects with the aim of securing substantial gifts.
Essential skills, knowledge and experience:
- Intermediate levels of fundraising as demonstrated by work successes and recognised fundraising courses
- Experience in how to research and cultivate a prospect. And understanding of how to write a cultivation strategy
- Ability to write funding proposals and prepare briefing documents in advance of meetings and events
- Competent in the use of a CRM system (Salesforce), the Microsoft suite, other databases, research tools and methods
- Excellent communication skills, both verbal and written, and the ability to communicate effectively at all levels
- Ability to work collaboratively with team members, and people and teams outside of our department
- Good judgement when working with donors and ability to recognise potentially sensitive areas between prospects and the RSPB to ensure reputational values are maintained
- Experience of having successfully managed and developed donor relationships leading to substantial support.
Desirable skills, knowledge and experience:
- Experience or interest in the environmental sector
Closing date: 23:59, Sunday, 30th June 2024
Please note that we are actively recruiting for this position, will be interviewing on an ongoing basis, and reserve the right to close this vacancy once sufficient applications have been received - so don't hesitate to apply!
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side.
People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.
Over the last few years, New Horizon has been steadily growing in response to increased demand for our services. Our ambitious plans for 2024/25 include expanding our service offer and securing an additional site locally that will add much needed space for young people’s activities and office space. To enable us to achieve our plans in line with the organisation’s mission, we are committed to growing and improving our frontline and back-office functions. The Finance and Resources Manager role will add capacity to our Administration Team, creating a new deputy manager role to support the delivery of our expansion plans support and relieve increased demand. You will work closely with the Head of Finance and Resources by overseeing and further developing the administrative function of the organisation, and directly line manage a number of administrators. You should be exceptionally well organised, confident in communicating with trustees and senior managers, and passionate about delivering high quality services to young people who are unsafe or facing homelessness.
Starting salary: £37,024
Deadline to apply: 9am Thursday 27 June
The client requests no contact from agencies or media sales.
Job Title: Customer Experience Manager
Salary £36,000
Hours: 35 hours per week
Location: Fully remote – home based
Benefits: NCT Membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holidays
About us at the NCT
We are thrilled to announce the opening for a commercial thinking and innovative Customer Experience Manager at NCT. If you thrive in a fast-paced environment and have a knack for turning ideas into action, this role is made for you.
The Customer Experience Manager holds a pivotal position at NCT, managing the complaints, compliments and comments processes and procedures for the organisation, as well the post-booking journey and the team that supports parents once they have booked their course with NCT. This role, alongside the Bookings Journey Manager and Head of Operations, is responsible for the management of bookings, complaints and quality of service to more than 150,000 parents each year.
You will support the delivery of our courses to new and expectant parents with trust and excellence, whilst providing essential input into maintaining and growing course income so that our charity can thrive and achieve more impact for our parents into the future.
At the heart of our mission is the 'More Parents, More Impact' pillar of our 'For Every Parent' strategy. As the Customer Experience Manager, you'll play a pivotal role in achieving this vision by driving efficiency, effectiveness, and productivity across the team. You will set and monitor clear, achievable KPIs, ensuring our team remains focused on delivering exceptional results.
We are looking for….
- A strategic thinker with a commercial mindset, experienced in leading bookings or sales teams and developing and implementing innovation, efficient booking processes.
- A forward-thinking and inclusive leader with extensive experience in providing strategic oversight and leadership to teams handling complaints. Skilled in driving continuous improvements in the complaints process, with a particular focus on high-risk and Equality, Diversity, and Inclusion (EDI) complaints
- A confident individual with experience in leading change management and willingness to challenge the status quo.
If you're ready to make a real difference in the lives of parents and contribute to the success of our charity, we want to hear from you. Join us in our mission to empower parents and create a positive future for families everywhere.
If you're ready to make a real difference in the lives of parents and contribute to the success of our charity, we want to hear from you. Join us in our mission to empower parents and create a positive future for families everywhere.
The successful candidate can be based anywhere within the UK with this remote opportunity.
Please see the attached job description via our website.
What we offer
We can offer flexible working based on the requirements of the role. Talk to us during the interview process to discuss your individual circumstances.
We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.
We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity. We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.
We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.
The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.
Closing date for applications: Noon, Monday 24th June 2024
Interview dates: TBC
Interview format: Virtual – Teams link will be sent with invite to interview.
The client requests no contact from agencies or media sales.
Are you looking for the next role in your fundraising career? We are excited to be working with St Giles Trust who are searching for a Fundraising Manager to join their ambitious team. This is a passionate organisation working to support people held back by poverty, unemployment, homelessness, exploitation, abuse and the criminal justice system, to build a positive future.
As Fundraising Manager, you will work across the fundraising teams to manage and grow existing successful income streams and develop and refine processes of operation for the database and fundraising systems. You will directly line manage a team of two and use your mixed fundraising experience to implement and develop collaboratively to maximise potential in Individual Giving, Challenge Events and Community Fundraising.
An incredibly supportive team, this role has the potential for professional development for the right candidate. With 60% of the workforce having lived experience, it is an amazingly committed and passionate working environment.
To be an excellent Fundraising Manager, you will need:
- Experience of generating income for a charity, ideally with experience across a couple of income streams
- Some experience in trusts or grants fundraising
- Some line management or mentoring experience
Salary: £ 37,000 - £ 45,000
Contract: Permanent Full time
Location: Hybrid – London (2 days in office)
Closing date: ASAP
If you would like to have an informal discussion, please call Ashby on 02030 062787 or email your interest along with your CV to [email protected].
Ashby Jenkins Recruitment is a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, and supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserves the right to end the application period sooner.