Operation officer jobs in hertford, hertfordshire

Salary range: £40,000 - £47,940 per annum, depending on experience
Location: Hybrid - our office is in London EC4Y 8EE
Contract: Permanent, full time (31.5 hours over 5 days)
Directorate: Operations
Reports to: Chief Operating Officer
Direct reports: Finance Officer

Job Purpose

This role is responsible for managing BSR’s day-to-day financial activities, leading on financial planning and reporting, and supporting financial governance. The Finance Manager acts as a trusted business partner to colleagues across the organisation, improving financial understanding and supporting business delivery.

As a values-led and high-performing organisation, our finance team looks for innovations in our financial operations, using data to make decisions and measure impact. The team work collaboratively with colleagues, empowering them to make excellent financial decisions and demonstrate longer-term thinking. This is a great time to join our team, as we’re looking to further improve our processes and management level reporting ahead of the next strategy period. We’re maturing as an organisation in terms of our financial strategy, and you’ll be able to bring your experience and new ideas about how the finance team can best support the organisation to ensure we make a difference for people with rheumatic conditions.   

While you will need a strong background in finance to meet the technical requirements of the role, as a learning organisation we recruit for potential, not perfection. This might be your first management role, or you might not have worked in the charity sector before – but if you are able to do the role, we are happy to provide you with the support and training you need to succeed. This could include supporting you to complete a professional accounting qualification if you don’t already have one. Alternatively, you might be an experienced Finance Manager, looking for a new challenge or to join a flexible organisation which aligns with your own values. 

Main responsibilities

Day-to-day financial operations

• Manage the financial activities of the charity and trading subsidiary (BSR Enterprises)
• Ensure accuracy and efficiency in the accounts
• Process payroll and administer the pension scheme
• Ensure compliance with HMRC, including monitoring VAT threshold, tax and gift aid, and undertake necessary returns where necessary
• Be the main contact with and management of, the day-to-day operations of the Charity’s banking arrangements, in line with authorisation requirements

Financial planning

• Lead the preparation of the annual budget
• Produce the monthly management accounts
• Maintain cashflow forecasting looking forward at least 12 months

Business partnering

• Work with the COO to improve financial understanding across the organisation
• Train, support and develop budget holders
• Support business delivery and development

 Financial reporting

• Provide financial reports and analysis to the senior management team and Trustees
• Attend quarterly Finance and Risk Committee meetings 
• Complete required statutory reporting
• Prepare year end schedules and act as main point of contact for financial auditors

 Financial governance

• Ensure appropriate financial controls are in place
• Identify and mitigate financial risks

 Finance function development

• Develop finance policies, processes and systems to reflect best practice and improve efficiency
• Manage, support and develop the Finance Officer
• Develop and deliver a workplan for the finance team in line with BSR’s strategy and values

Person Specification

1.  Accounting qualification or part qualification (for example, AAT, ACCA or CIMA) or equivalent knowledge gained through experience 
2.  Experience managing financial operations, planning, reconciliation, reporting and analysis
3.  Knowledge of financial governance, including accounting regulations and best practice 
4.  Experience of working with and co-ordinating income and expenditure across multi-project budgets
5.  Confident using and improving IT systems for a finance department
6.  Business partnering mindset
7.  Ability to explain financial information to non-finance colleagues and Trustees
8.  Commitment to continual professional and personal development 

Equity, Inclusion and Diversity statement  

BSR is committed to encouraging inclusion, equity, and diversity in our workforce. We are actively trying to increase the diversity of our staff team. We try to reduce as many barriers as we can for those with a disability. We know that everyone is an individual, so please always tell us what we can do to support you. 

We welcome approaches from individuals from underrepresented groups, including those from minoritised communities, and those with a disability, to better reflect the community we serve and help broaden our perspectives.

Location:  Hybrid working between the A+LUK Aldgate, London office and home

Salary:  £36,000 - £39,000 per annum

Contract: 12 months fixed-term contract and full-time

Closing date: 11.59pm, Sunday 15 June 2025

A great opportunity has arisen for a Research Operations Officer to join our research and innovation team in London. In this role, you’ll support the charity’s ambitious 5-year strategy, where we seek to accelerate progress in respiratory research and innovation by tripling public funding for respiratory research to £150 million each year and increasing our own investment in pioneering research and innovation.

Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.

Reporting to the Deputy Head of Research + Innovation, you’ll be at the forefront of shaping, developing and implementing our exciting new ‘Respiratory Leadership Academy’ (RLA). This aims to attract, develop and retain respiratory research and innovation talent in the UK, through funding, support, and networking for early career researchers. Your work will be instrumental in identifying the needs of early career researchers in lung research and supporting them to build successful careers.

You’ll have outstanding stakeholder management skills, inter-personal skills and the ability to engage and communicate with a wide range of individuals from different backgrounds and circumstances. A self-starter, you’ll have excellent organisation, prioritisation and time management skills, with keen attention to detail. You’ll have a degree in a relevant discipline or equivalent experience with a passion for, and understanding of, the academic research environment.

As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.

Our vision is of a world in which our human population lives fairly and sustainably with nature and each other.

Our mission is to address the negative consequences of ever more people using ever more of the planet’s resources and to inspire and engage with others to find, share and promote ways to make our vision a reality as quickly as possible.

You

Are you an experienced Chartered Financial Accountant, with extensive experience working in Financial Operations (FinOps) within international charities? Are you looking for a role that gives you the autonomy to shape and develop the FinOps function, as well as a role within the Senior Leadership Team?

We have just entered a new five-year strategy period and are looking for someone to take a strategic, long-term approach to developing our FinOps capabilities, further developing an increasingly professionalised function. We are a growing organisation and will be further expanding internationally over the strategy period.

If your application is successful, you will form part of the organisation’s Senior Leadership Team, helping Population Matters to continue to build on recent successes and increase its focus on impact.

How we’ll do things

Population Matters is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds and do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age and all other categories protected by law.

If you require any adjustments to make the process more accessible, or to arrange an informal conversation about the role, please contact our switchboard.

Please apply by sending a CV (no more than two A4 pages) and covering letter (no more than two A4 pages), addressing the Job Description and, in particular, the Person Specification.

We will use blind recruitment practices to minimise unconscious bias.

The deadline for applications is midday on 6th June. We will hold first interviews on the 12th June remotely, with Joshua Hill, Chief Research & Operations Officer, and Sho Nair, Director of Fundraising & Engagement. We will hold second interviews on the afternoon of the 17th June, in person, with Joshua Hill and Amy Jankiewicz, Chief Executive.

Hours: 35 hours per week, Monday to Friday

Salary: Starting at £55-62,000, negotiable within this range

Contract: Permanent

Working Pattern: We promote and encourage flexible working all types, in line with our flexible working policy

Location: Home-based in the UK, with occasional travel and access to our London office space. We are afraid that we can not accept international applicants for this role. 

Benefits: 25 days’ annual leave pa; additional three days’ closure over Christmas; employer pension contribution 6-8%, employee matching contribution min 2%; Employee Assistance Programme; we fund and encourage CPD.

Thank you for your interest in Population Matters.

IPSO – the Independent Press Standards Organisation – is the regulator of most major digital and print publishers in the UK. We are a high-profile organisation with a clear and important purpose: to protect the public and freedom of expression by upholding high editorial standards. We place a strong emphasis on personal development for staff and provide excellent training opportunities and a supportive work culture.

We are recruiting an Operations Manager to join our committed, collaborative and dynamic team.

As Operations Manager, you will help us to maintain tight and well-designed financial and risk management controls across the organisation. You will also provide efficient and effective management of strategically important projects. You will have an excellent opportunity to develop experience across a variety of areas, in the context of a challenging and interesting strategic environment.

About the role

Reporting to the Chief Executive and working closely with the Chair and other members of the senior leadership team, you will help IPSO deliver on high-profile organisational priorities.

The role will balance a range of different types of work, including:

• Exercising significant autonomy to deliver on important, ongoing organisational priorities;
• Working closely with IPSO’s Chief Executive to maintain the organisation’s rigorous approach to finance, risk management and and procurement, with opportunities for training and development in this area;
• Supporting the effectiveness of IPSO’s operations by monitoring and reporting on progress against strategies and activity plans.

Role modelling a culture of professionalism, the Operations Manager will take an entrepreneurial and flexible approach to their work. They will enjoy engaging with colleagues to maintain high quality business practices, experiment with new approaches and find solutions to organisational challenges.

Key responsibilities include:

• Collating and sharing relevant, current and accurate information about IPSO’s finance and risk controls and supporting their implementation in certain areas;
• Monitoring and reporting on progress against strategies and activity plans;
• Overseeing the delivery of internal-facing priorities including learning & development and our strategy on inclusion and accessibility;
• Supporting the delivery of key strategic projects; and
• Supporting the work of the Chief Executive and Senior Management Team with operational activities, including preparation and presentation of reports for internal and external audiences.

You can see the full job description below

Do you share our dream of a UK where poverty is a thing of the past? 

Founded in 2019, the Poverty Truth Network believes that this can only happen when those most impacted by poverty are at the heart of the movement to end it. Our specific contribution brings together people experiencing poverty with those with responsibilities for alleviating it. “Nothing About Us Without Us Is For Us.” 

Thanks to funding from the National Lottery Community Fund, we are recruiting for an Operations Manager who will be responsible for the day-to-day operations of the Poverty Truth Network, including the oversight of systems, staff performance and finances. 

You will be a highly motivated person with a clear leadership record; dedicated to social justice; with a proven track record of operational delivery, including financial, administrative and governance management.

Key tasks of the role:

• To form part of the Core Leadership Team, providing overall strategic leadership across the Network 
• To lead on the financial management of the Poverty Truth Network, including the delivery of Management Accounts and the production of an annual budget
• To manage the Operations Team, setting clear goals and objectives linked to the Strategic Plan
• To lead on and establish the appropriate processes to ensure high levels of staff performance and development, including appraisals and performance management 
• To develop, and where necessary implement, administrative systems which ensure effective, efficient and safe practice across the Network
• To ensure that the Network operates in line with its charitable purposes, overseeing changes to its constitution as and when necessary
• To regularly update the Charity’s policies and procedures, ensuring compliance with the relevant regulations / legislation, providing advice to the Director and trustees as appropriate 
• To oversee the production and sharing of papers for trustees in an organised and timeous manner
• To oversee the effective running of online and in-person meetings and events for the Network, liaising with other teams as appropriate
• To lead on the delivery of the Network’s Support Grant Programme
• To deputise for the Director as and when required
• Undertake other activities as needed dependent on jobholder’s knowledge, skills and experience

This role involves working from home with some travel.

As the first Head of Operations, you will provide strategic oversight, work with staff to translate our strategy into actionable, measurable plans for efficient and effective work, which will enhance the impact for people in immigration detention.  Your management of the team’s operations will support our growth, resilience, and sustainability.

For futher information see the Application Pack

What they say about Medical Justice;

“What Medical Justice did was absolutely remarkable. They sent two specialists to see me in Harmondsworth and they did the most amazingly thorough job documenting all my scars. Then I got my medico-legal report which was over 40 pages long. They did thorough, professional work – there is nothing more that they could have done and ultimately this work got me out of detention.” – former detained person and Medical Justice client

“[Medical Justice] has strong characteristics and a highly respected reputation. It is regarded as principled, expert and evidence-based, tenacious in its casework and policy work, fierce and ferocious when needed and brave in the way it speaks truth to power.” – fellow non-governmental organisation

“Medical Justice has an outsized impact for its size – it is highly effective and the team is absolutely terrific, which is all the more impressive in the difficult political context.” – Medical Justice funder

Informal online information sessions

An opportunity to ask questions about Medical Justice and its work as well as about the Head of Operations role ;

12.30-1.30pm Thursday 22nd May

12.30-1.30 Thursday 5th June

Our client is a charity which matches members of the public who need free legal help with barristers who are willing to donate their time and expertise in deserving cases for those who are unable to obtain legal aid and cannot afford to pay. They do this in every area of law, across England and Wales before every court and tribunal. The charity believe that fair and equal access to justice is the foundation of our society. That the quality of your legal representation shouldn’t depend on the depth of your pockets, but the merits of your case. They are funded by the dedicated barristers who also volunteer their time and skills.

As demand for their service increases they are now creating a new role as Head of Operations to lead and oversee core operational functions to ensure effective day-to-day operations. Your responsibilities will include working with the CEO and trustees to ensure effective governance and compliance for the charity and supporting with the day to day management of the charity’s finances. You will oversee the HR function including recruitment, onboarding, performance, staff development and training. In addition, you will ensure smooth office operations supporting with IT and office management and will act as the charity’s data protection lead.

The successful candidate will have previous experience in an operational management role, with exposure to governance, finance and HR as priority areas. You will bring excellent organisational skills with the ability to manage multiple priorities. You will have experience of managing contracts and supplier relationships and have excellent people skills in order to engage with and support the wider organisation. With this being a newly created role this will require adaptability and is also an opportunity for the incoming Head to shape the role for the future.

This could be an ideal role for someone looking to develop and grow in a new position and is open to someone looking to make a step up to their first Head of Operations role. We also welcome applications from more senior level applicants who would enjoy developing and shaping the role and helping the charity to grow.

Please note that this role is stand-alone with no line reports and can be available either as a full time 5 days per week opportunity, or part time, 4 days per week on a pro-rated salary. The charity operates a hybrid policy and this role will be based 3 days a week in their London-based office.

Please note, interviews will take place in person on Wednesday 18th June.

To apply please submit your CV only at this stage, preferably in Microsoft Word/PDF format. If you have any further questions or would like to know more about this opportunity, please contact Steven Fraser at Prospectus.

As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.

About the opportunity

Do you thrive on delivering outstanding support?

This newly created role within the Regional Fundraising Support Team plays a key part in driving the Regional Fundraising Team’s 2030 strategy — streamlining processes, enhancing efficiency, and ensuring unified ways of working across all three nations.
You'll be joining a team rich in expertise and experience, where collaboration is essential.
It is an exciting time to join Regional Fundraising. As a growing team with ambitious goals over the next five years, your success in this role will support Alzheimer’s Society to campaign for change, advance research toward a cure, and provide vital support for people living with dementia today.

This is a homebased role with occasional travel for internal meetings. You must reside in the UK and have the correct right-to-work documents to work in the UK.

About you

We are looking for a dedicated individual with a passion for delivering high-quality support, exceptional organisational and time management skills, and a keen eye for detail. As data handling is a key component of our team's work, proficiency in Excel is essential for success in this role.

First round of interviews are planned for week commencing 30 June 2025.
Questions? Attend our drop in session: Wednesday 11th June, 1pm - 2pm, email our careers team on for joining details! 
 
What you’ll focus on:

- Management of data quality processes
- Supporting the continual review of processes and systems for efficient and innovative ways of working
- Producing weekly and monthly reports to support income generation across all four core income streams within Regional Fundraising
- Supporting the training of Regional Fundraising colleagues on systems and processes
- Working closely with the multi-disciplined Regional Fundraising Team across England, Wales and Northern Ireland and with the wider Income and Engagement Directorate.

We are looking for a committed, highly organised Head of Operations to join us and support JustMoney Movement's Executive Director and the wider team in turning our vision of a fairer, greener future into reality.

Background to the organisation and the role 

The JustMoney Movement is a Christian charity, with longstanding relationships across the Catholic, Anglican, Nonconformist and Pentecostal denominations. We have a vision of a fairer, greener future, and we believe money is integral to shaping that future. As Christians we believe our use of money should flow from our faith and values such as justice, compassion, the dignity of all, and the importance of caring for creation.

Our work is mostly online and our team work largely remotely, with some team members coming together in a shared office space in London regularly. We are a very small team, punching above our weight and seeking to have a significant impact on economic and financial system change. We are a values-led organisation putting a high store on the wellbeing of our staff, the quality of our relationships and collaborations, and the integrity of our ways of working.   

Our vision, strategy and activities 

The financial system and wider economy are harming people and planet, leading to crises in our climate and nature and to huge economic inequalities. We rebranded from ECCR to the JustMoney Movement in 2022 to reflect our aim to build a movement of people seeking a more just use of money. Our theory of change is that we need to draw together a diverse range of Christians, churches and Christian networks, as part of a broader movement, to help create political space for financial and wider economic system transformation.

Our current strategic priority is to increase the reach, depth and diversity of engagement of Christian individuals, congregations and networks in the UK with the JustMoney Movement, in order to have a meaningful impact on policy and practice for a fairer, greener future. We do this through a range of activities including: 

• Education and training on finance and economics e.g. our Money Makes Change hub, to harness churches’ large ‘financial footprint’ for social and environmental impact. 

• Communications and campaigning e.g. via our Church Action for Tax Justice campaign and on green and fair banking, channelling the churches’ grassroot scale, reach and influence to maximise public pressure. 

• High level influencing and thought leadership, convening faith leaders and organisations, to resource a credible, distinctive voice on economic transformation. 

This role: Head of Operations (part-time 14 hours a week) 

The Head of Operations will work closely with the ED and support the team in the smooth running of the organisation. 

Role Requirements 

​​The role would assist the ED in identifying and implementing operational processes to help turn the organisation’s vision into reality and measure its impact.​  This grade of role is expected to have a substantial degree of personal responsibility and autonomy, including responsibility for whole areas of work, the work of others and the allocation of resources. ​​ ​​​ ​​ 

​​​Particular areas of work include:​​ ​​​​ 

• ​​​​​​​​As part of the staff team, contribute to organisational strategic planning and action planning.​ 

• ​​​With the ED, maintain a strong governance framework for the organisation including working with the ED, trustees, and contractors to ensure a robust and well-functioning ​​Board  and the meeting of regulatory requirements such as around GDPR, risk assessment, and charity law. 

• ​Ensure effective financial management and processes, working with our finance contractors.​​ 

• ​​Ensure effective ​​HR​ support, including work with line managers on recruitment and induction, ​EDI, ​and liaising with our HR contractor to review existing and develop new policies and procedures. 

• ​​Ensure effective IT provision, ​​working​ with our ​IT ​contractors to support functioning of our IT system (Microsoft 365). 

• ​​​​​Support JustMoney Movement’s team in the delivery of their work e.g. helping organise team meetings and away days, ensuring good online filing and record keeping, effective planning tools and monitoring mechanisms, and effective procurement and replenishment of resources. ​​ 

• Support stakeholder relationships through oversight of our CRM and developing donor reporting tools. 

• Carry out discrete operational tasks e.g. arranging insurance and dealing with Companies House and Charity Commission queries as necessary.  

• Shared contact point for organisation with other team members, via info@ inbox.   

• Assist the Executive Director with ​​any other operational priorities as they arise. 

Person specification 

Essential 

• Empathy with JustMoney Movement’s vision and work. 

• Experience of operations responsibilities within a charity. 

• Exceptional organisational skills, including attention to detail and the ability to multi-task. 

• Ability to grasp operational complexity and yet communicate clearly to non-specialists. 

• A creative approach to problem solving and a strong “can-do” attitude. 

• Ability to work collaboratively within a small team, as well as working independently, largely on a remote and therefore digital basis. 

• Proficiency in Microsoft Office tools, particularly Teams, Sharepoint and Outlook. 

• An understanding of and demonstrable commitment to equal opportunities, diversity and inclusion.

• As the charity is a Christian organisation, the successful applicant will be expected to be in sympathy with the Christian faith and demonstrate a commitment to the mission, principles, values and practices of the organisation. 

Ideal 

• Experience of working in a Christian charity or church setting. 

• Experience of charity management and/or governance. 

• Experience of one aspect of operations in more depth, e.g. HR, IT or finance. 

• Familiarity with economic justice (e.g. banking, finance or tax justice) issues, especially within a Christian framework. 

Grade 3 on our salary scale: For roles involving a broad range of complex and technical tasks, carried out in a variety of contexts. There is a substantial degree of personal responsibility and autonomy. Responsibility for whole areas of work, the work of others and the allocation of resources is often required. Staff at this level are expected to input into organisational strategy, represent the organisation externally, and safeguard our culture and values. 

• Grade 3.1 expected FTE salary £36,771 pro-rated to 0.4 FTE/ 14 hours a week = £14,708.

• Remote based: this role will be based from home, with occasional travel to meetings in London or elsewhere in the UK. This role is equivalent to 2 days a week but hours can be worked flexibly through the week. 

• This role requires applicants to have the right to live and work in the UK.   

To apply, please send your CV and a cover letter outlining how you meet the person specification above, via Charity Jobs by 9am on 16 June 2025. Interviews (via Zoom) are provisionally set for 23 June 2025. 

We are recruiting for a Senior Bid Development Officer to join our team in London; the scope on this job involves….

Job Title: Senior Bid Development Officer

Location: National, homeworking with a requirement to be based at our Head Office (Vauxhall) a minimum of once a fortnight
Salary: £43,627.32 per annum (this is inclusive of a London Weighting allowance of £3,000 which may be applicable depending on your home location and any agreed permanent homeworking arrangement).
Contract type: Full-time, Fixed term (until September 2026)

Hours: 37.5

An exciting opportunity has arisen to join Refuge’s Development Team. The team focuses on working collaboratively with local and national government commissioners to influence service design, and secure statutory funding for our national network of domestic abuse and violence against women and girls (VAWG) support services; this involves competitive commissioning for all our services.

We are seeking a Senior Bid Development Officer to support future sustainability, growth and development for Refuge within the VAWG sector.  You will work as part of a small but dynamic Development Team; identifying and assessing opportunities, working collaboratively to facilitate the design of services, and producing compelling and persuasive written material in response to complex tender opportunities.  Understanding the needs of both our service users and our commissioners will be critical to ensuring success in this role.

Closing date: 9.00am on 23 June 2025

Interview date: 30 June 2025

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Decent, secure, and affordable homes are getting harder to come by, and there is widespread recognition and acceptance now that London needs more affordable homes, with The Government, The Mayor of London and the London boroughs rightly prioritising affordable housing.

What remains is a gulf between those who are attempting to deliver affordable housing and the communities that need these homes. This is the gap that London CLT successfully bridges, working with local people to create genuinely and permanently affordable homes and community spaces, putting Londoners back in charge of how their neighbourhoods positively develop.

Proud to be at the forefront of the Community Land Trust (CLT) movement, we were the first CLT in the capital to sell homes, starting with our flagship project at St Clements in Tower Hamlets with 23 homes, and then continuing with our first direct development at Citizens House in Lewisham with 11 homes. We also currently have projects across 6 London boroughs, with 34 homes built to date and a pipeline of 100+ new homes in development.

London (hybrid working – minimum 2 days in office per week)
£36,000 – £41,000 per annum (part-time, 2.5 to 3 days per week)

Our expectations for this new role are high.

We are looking for an individual who will ensure that the effective day-to-day operations and communications of London CLT run smoothly. Providing vital support across administration, governance, HR and project delivery, acting as a central point of contact for London CLT and taking ownership of our communications strategy, developing an annual communications plan and producing well-targeted, engaging content and communications for members and other priority audiences.

You will bring strong experience in operations, office management, administration and communications, ideally in the non-profit or social enterprise sector, with the ability to manage multiple tasks and priorities, and feel confident with IT and Office systems.

It would also be helpful and advantageous if you have experience working with community-led organisations, an understanding of social justice and community development principles or bring lived experience of housing challenges or connection to communities affected by the housing crisis.

If this appeals to you and you would welcome the opportunity to play your part in addressing what is arguably the biggest social issue impacting London, please do consider applying.

London CLT actively embraces diversity, promotes equality of opportunity and is determined to reflect the rich and diverse city that we represent, encouraging applications from all sections of society and communities.

Are you the person to take The Ivy Street Family Centre to the next level? We are looking for a motivated and passionate Director of Operations who can take this much-loved and vibrant charity into the next phase of its life. 

ABOUT US

The Ivy Street Family Centre is a little oasis of warmth and fun in the heart of Hoxton. We provide welcoming and relaxing spaces for children and their carers where everyone makes friends. We welcome mums, dads, childminders, nannies, grandparents and anyone else looking after under fives.

Ivy Street has a history of serving the local community for over 40 years. We punch well above its weight in terms of reach and impact, and you have the opportunity to build on this solid foundation to reach more people and organisations to improve lives and promote thriving relationships within families in Hackney.

THE ROLE

The main purpose of the role is to build a financially stable base for the work and impact of The Ivy Street Family Centre, by making full use of the income producing potential of our fabulous new centre.

You will work with our small, but wonderful and committed team of play workers to develop our range of services and increase the impact of Ivy Street in Hackney and beyond.

Title: Director of Operations

Reporting to: Ivy Street Family Centre Trustees

Salary: £32,000 (working 4 days/week) or £40,000 (5 days/week); scope for higher salary and/or annual bonus if sustainable funding targets achieved.

Benefits: Eligible to join our stakeholder pension scheme after passing probation.

Location: 54 Ivy Street, Hoxton, London, N1 5JE; up to one day per week working from home.

Hours: 28 (if working 4 days/week) or 35 hours (5 days/week)

Holiday entitlement: 22.5 days (if working 4 days/week) or 28 days (5 days/week)

Contract: Permanent

Closing Date: 15th June 2025

RESPONSIBILITIES

The Operations Director reports directly to the Trustee Board and is responsible for the following:

1. Working with the Trustees

• Overall vision and mission setting: Developing the use of the services and the building and increase the impact of Ivy Street for the benefit of the local community.
• Fundraising: Raising funds from a variety of sources to ensure the long term financial security of the charity, particularly focussing on rental income from the facility.
• Financial: Overseeing finance (with the assistance of a Trustee Treasurer)  and ensuring that regular, accurate financial reports are provided to the Trustees and accurate records are kept, and providing an Annual Report for the annual accounts.
• Compliance: Ensuring that all legal requirements are met:
  • Health and Safety
  • HR
  • Safeguarding
  • All other policies and procedures including risk management.
• Community Impact: Nurturing of outside relationships with other organisations and services.
• Monitoring: Overseeing the quality and monitoring of our services.

2. Day to Day Responsibilities

• Developing and implementing a robust rental strategy to increase the use of the building for the long term financial security of Ivy Street and benefit of the local community.
• Networking with other organisations, charity partners and donors.
• Work with the staff team and trustees to develop and monitor the programme of activities and services.
• Overseeing staff and the activity programme.
• Overseeing the maintenance of the fabric of the building.
• Promoting the charity’s work with other organisations and in the local community.
• Ensuring that accurate financial and service records are kept.
• Developing and implementing a volunteer programme to support the work of the staff and provide opportunities for local people.

3. Reporting

• Attending Trustees meetings.
• Providing regular written reports to the Trustees for each trustees’ meeting.

4. Training

• Ensuring that appropriate training is available to all staff and volunteers.
• Pursuing self development by attending appropriate training courses/events and networking opportunities.

5. Equal Opportunities

• Encouraging mutual understanding, support and co-operation amongst a diverse group of people in line with the Equal Opportunities policy.

6. Safeguarding

• Working with the staff and trustees to ensure that:
  • all staff and volunteers are following safeguarding procedures in accordance with the Safeguarding policy.
  • all DBS checks are up to date.
  • staff and trustees can access appropriate training.

7. Other

• Undertaking other relevant duties as required, in consultation with the Trustees.

ABOUT YOU

Skills and Experience

• A good degree OR relevant professional qualification OR relevant experience.
• Experience of running a facility and programme of services.
• Demonstrable ability to develop and execute a business strategy or fundraising programme.
• Good interpersonal skills and an ability to work as part of a team.
• Strong administrative ability; including computer literacy and experience.
• Willingness to work with volunteers and a positive attitude to their development, including an ability to undertake some on-the-job training.
• An awareness of the factors affecting inner city life and marginalised groups, and knowledge of the local community.
• Knowledge and understanding of relevant Health and Safety, Safeguarding and Equal Opportunities requirements.

Personal Qualities

• Genuine passion for supporting vulnerable families in urban communities.
• Personal commitment to social justice and community development.
• Respect and appreciation for diverse cultural and racial backgrounds.
• Deep resonance with our charity's roots and ethos.
• Self-starter, willing to learn and with a great can-do attitude.

Are you looking for a new challenge and a great opportunity to make a positive difference at leadership level? Ambition Aspire Achieve is hiring a Deputy Chief Executive / Finance Manager, to support the charity’s growth and next phase of development.

About Ambition Aspire Achieve (AAA):

Ambition Aspire Achieve is a well-established and highly respected children and young people’s charity rooted in Newham, east London. Founded in 2016, we now deliver high-quality, inclusive and accessible services to over 950 children and young people through our youth and play hubs in Canning Town and Stratford. We reach many more through a growing outreach programme delivered in schools and local communities across Newham. 

Our work is grounded in creating safe, nurturing spaces where children and young people can thrive. We place particular focus on those who are vulnerable, disadvantaged or have additional needs, offering meaningful opportunities, enriching experiences and tailored support.

As we continue to grow and deepen our impact, we are seeking a passionate, skilled and values-driven leader to join us in a newly created and pivotal role within our senior leadership team.

The Role: Deputy Chief Executive/Finance Manager

We are seeking a proactive and strategic leader, with strong financial and operational acumen to strengthen the charity’s internal infrastructure. The role will lead on financial management and oversight, supporting the Chief Executive at a senior level, playing a vital part in ensuring the AAA’s long-term financial resilience, equipped the charity to deliver its mission for years to come.

This is an exciting opportunity for a forward-thinking charity professional to combine senior-level leadership with hands-on financial management and organisational insight.

Key responsibilities include:

• Strategic financial oversight and budget planning support.
• Management daily finance operations including payroll, cash flow, audits and reporting
• Leading statutory compliance and financial risk management
• Supporting strategic planning and business development alongside the Chief Executive
• Representing the charity externally and deputising for the Chief Executive at senior forums
• Line managing and overseeing back-office functions
• Providing operational insight and help to develop infrastructure and systems

What we’re looking for:

We’re seeking someone with proven experience in charity, public or social sector leadership who thrives on both strategic challenge and operational delivery. You will have a strong grasp of charity finance, exceptional communication, leadership and problem-solving skills and a demonstrable passion for improving outcomes for children and young people. 

What we offer:

• 25 days annual leave + bank holidays (increasing annually up to 29 days)
• Pension scheme
• Employee Assistance Programme
• A collaborative and supportive working environment
• The chance to make a tangible difference in young people’s lives
• Flexibility wherever possible to suit individual needs.

How to apply:

For an informal discussion about the role please contact AAA's Chief Executive Jonny Boux.

Application deadline: Friday 27th June 2025 at 5pm.

Ambition Aspire Achieve is committed to safeguarding and promoting the welfare of children and young people. All staff are required to undergo an enhanced DBS check. Our recruitment and selection processes are in accordance with best practice in safeguarding children and young people. We are proud to be an equal opportunities employer. We value diversity and welcome applicants from all backgrounds.

Our client, an independent mission-driven charity, is seeking a Senior Operations and Governance Officer to provide essential support across corporate governance and organisational planning functions. This role is central to ensuring that leadership and strategic processes run efficiently, effectively, and in alignment with good governance practices.

This opportunity is ideal for someone who thrives on coordination, is highly organised, and has a solid understanding of Board support, minute-taking and cross-team collaboration.

Key responsibilities include:

• Coordinating the full cycle of Trustee and Committee meetings, including scheduling, agenda planning, and paper distribution
• Taking high-quality and accurate minutes and tracking actions to ensure follow-up
• Supporting governance and compliance processes, including maintaining the risk register and statutory records
• Contributing to the planning, monitoring, and reporting of strategic and project delivery across the organisation
• Supporting ad hoc projects and events, including staff conferences and trustee engagement activities
• Acting as a point of contact for trustee-related queries and supporting induction and development processes

 
We are looking for someone with:

• Significant experience supporting board and committee governance
• Proven ability to take and manage high-quality minutes and meeting outputs
• Experience working with stakeholders at all levels, including senior leadership and trustees
• Excellent organisation, attention to detail, and ability to manage multiple priorities
• Strong communication skills and confidence using Microsoft Office and CRM tools (such as Salesforce)
• A collaborative, adaptable approach and a commitment to inclusive working practices

This role offers the opportunity to join a committed and supportive team, helping to shape and support the delivery of the organisation’s mission.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.