Operational manager jobs in cradley heath, staffordshire
PCS is looking to appoint a Technology Services Officer to the Technology Services Team.
The post will support the Technology Services Managers to create a skilled and effective team providing development, technical support and training to staff and other users in all aspects of digital and ITT services.
You will have a qualification in or experience of working with digital platforms or customer relationship management systems. All postholders will need training to acquire the ADX Administrative Essentials for New Admins in Lightning Experience certification, if not already held.
Salary and Location
- Band 3, London Spine points 33-29 or Regional Spine points 37-33
- Starting salary: London £43,715 p.a. rising to £48,846 p.a. in annual increments or Regional £39,403 rising to £43,715 p.a. in annual increments
- PCS Clapham or Regional PCS Office
Successful candidates for the Technology Services Officer will be able to demonstrate:
- Knowledge of customer relationship management systems, specifically Salesforce
- Experience in contributing to a project, using structured project management systems and processes
- The ability to identify technical problems and resolve them efficiently within set timeframes
- Providing technical support for helpdesk queries
- Planning and delivering training
The main duties of the Technology Services Officer role include:
- Assisting in preparing reports on system performance highlighting potential risks or malfunctions
- Assisting in the development of a high level of proficiency in PCSs Technology tools e.g. our CRM, membership database, digital applications, bulk email and social media platforms
- Working as part of the Technology Services team on the database and integration, automation and change projects
- Working with the Technology Services manager to build and maintain analytics that measure the effectiveness of digital applications for staff and members
Closing date: at 12 midday on Tuesday 15 July 2025
Interviews will be held by Zoom: Thursday 31 July 2025
About PCS
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.
Employer Benefits
You will have access to a generous package of staff benefits including
- flexible working (including hybrid working)
- childcare and family support
- generous maternity/paternity leave
- 32 days leave and Christmas closure
- pension scheme
- employee assistance programme
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
PCS Recruiting Process
We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.
Applications must be received by the closing date and time specified.
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
- CVs will not be accepted. Please see the job description/person specification and follow the application process.
- PCS is working towards equal opportunities and is positive about disabled people.
- All posts can be considered on a full-time, part-time or job share basis.
Please view our guidance for applicants.
JOB DESCRIPTION: TECHNOLOGY SERVICES OFFICER
Ref: 0425
Grade: Band 3, London/Region
Salary:
London Spine points 33-29
London Starting salary £43,715 p.a. rising to £48,846 p.a.
Regional Spine points 37- 33
Regional Starting salary £39,403 p.a. rising to £43,715 p.a.
Location: London or Region
Purpose of the job:
To assist in maximising the potential for union growth, development and success through managing, co-ordinating and supporting the work of the department/unit, in line with PCS policy and our ethos as an organising union.
Responsible to: Technology Services Manager
Responsible for: Staff in Bands 1 and 2 (where appropriate)
Contacts
External:
Contractors, suppliers, and service providers, PCS Union Representatives, Members, Government Departments, Employees of other trade unions, TUC, Employers, legal and other professional
Internal:
Service users, staff, senior lay officers, senior full-time officers
Main duties and responsibilities
1. Systems Management General
- Assist the line manager by monitoring development initiatives and ensuring work completed meets the requirements within the given time frame. Report to line manager as appropriate
- Assist in preparing reports for line manager on system performance highlighting potential risks or malfunctions
- Assist in ensuring commissioned and installed new applications and customised existing applications are fit for purpose
- Support line manager by making as appropriate where new systems are designed that could be applicable to the wider union
- Assist in the development of a high level of proficiency in PCSs Technology tools e.g. our CRM, membership database, digital applications, bulk email and social media platforms
- Work as part of the Technology Services team on the database and integration, automation and change projects
- Assist the Technology Services team in development to deliver high quality digital solutions
- Ensure that the views of users are reflected throughout the development and delivery of digital applications
- Explore and recommend new digital applications and developments to the Technology Services team based on best practice and user feedback
- Ensure a high standard of accessibility and usability across our platforms at all times
- Contribute to project-based work, using structured project management systems and processes
- Work with colleagues across PCS to deliver change through the Technology Services teams work
- Work with the Technology Services manager to build and maintain analytics that measure the effectiveness of digital applications for staff and members
- Respond to data integrity issues reported to the Technology Services team and create solutions to those issues
- Participate in the review and installation of managed packages on the digital platform
- Support the Technology Services manager where required to ensure sufficient maintenance and security of the Salesforce platform
- Document any changes made to the digital platform through both maintenance of existing functions and development of new applications
- Continuously review the efficiency of PCSs digital platforms
- Monitor the departments compliance with legal issues such as accessibility, copyright, and data protection
- Communicate recent additions/changes to staff and members
- Support the process of providing suitable equipment, software and reasonable adjustments arising from DSE risk assessments and other identified needs
2. Systems Management Digital
- Comply with maintaining database results through the set protocols and standards and controls for data processing
- Monitoring database efficiency through the reporting and analysis tools
- Support line manager with preparations for database expansion by studying plans and requirements
- Assist line manager to coordinate, design, programme and create complex query definitions to extract accurate data
- Support the continued development and implementation of Salesforce by working with line manager and external contractors
- Support the upgrading of software by assessing transaction processing and database production options
- Maintain database performance by troubleshooting problems using internal or external resources
- Assist in the security of database by developing policies, procedures, and controls with the data protection officer
- Assist in training others in how to input and extract data
- Ensure the requirements of users are established, monitoring user access and security
- Communicate regularly with technical, applications and operational staff to ensure database integrity and security
- Assist with writing database documentation, including data standards, procedures and definitions for the data dictionary (Meta data)
- Deal with reporting fault mechanism within Salesforce
3. Systems Management Networks and Infrastructure
- Assist with the development and make best use of ITT office systems including ensuring staff are appropriately trained, regularly reviewing existing systems, and ensuring consistency and organisational best practice across systems and procedures and their practical application, including helpdesk and technical support where appropriate
- Assist with implementing an ongoing development and monitoring process for systems including managing resources, gathering, monitoring, collating, and reconciling information, checking allocations, preparing reports, and highlighting budget over- and under-spends
- Support the statistical systems to produce reports and analyse information i.e. budget reports, room bookings, and video conference/zoom usage statistics
- Assist with liaising with software and hardware suppliers, and other key contacts on resolving issues, providing advice, etc.
4. Training and support
- Train staff members and lay officers in the use of PCSs analytical tools
- Develop good working relationships with colleagues
- Provide ongoing support and advice to staff and other members of the Technology Services team
- Draft guidance and advise PCS staff and other contributors about Technology strategies relevant to their specific needs
- To proactively develop Technology skills through training courses, and using on-line resources
5. People Management (where appropriate)
- Manage work allocation and workflow, future planning and support for team/line manager
- Motivate and manage individuals and the team as a whole to provide a high standard of service
- Check work standards and maintain consistent quality of delegated tasks
- Seek to continuously improve the effectiveness and efficiency of the team
- Through induction, the appraisal system and one-to-ones, identify staff training and development needs, train or organise formal/informal training
- Proactively promote diversity issues in line with the wider PCS approach
- Apply the staff conduct policies as and when required e.g. discipline, grievance, capability, dignity at work and IT security policies
- Ensure that the health, safety and welfare of staff is maintained and improved, in accordance with PCS and statutory policies
- Deputise for line manager when required
6. Team Working
- Proactively promote team working
- Initiate, organise, lead and participate in team meetings as appropriate
- Maintain high levels of confidentiality of sensitive issues at all times
- Provide assistance to team members
7. General
- At all times implement and promote the PCSs Equal Opportunities Policy and adhere to the PCS Values
- Take due and reasonable care of self and others in respect of Health & Safety at Work
- Participate in appraisal, training and development systems
- In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
- Act in a manner that enhances the work of the PCS and its overall public image
- Such other duties that may reasonably be required and which are within the level of the responsibility of this post
- Willing to work outside normal office hours and location subject to personal circumstances, and advanced notice
Person Specification: TECHNOLOGY SERVICES OFFICER
Ref: 0425
Date: July 2025
Location: London/Region
ESSENTIAL FACTORS
QUALIFICATIONS
- Qualification in or experience of working with digital platforms or customer relationship management systems, specifically Salesforce
EXPERIENCE
- Providing support and advice to colleagues
- Experience of applying usability and accessibility best practice
- Planning and delivering training
TRAINING
(including continuous professional development)
- Evidence of ongoing training and personal development
- Willingness to undertake further learning and development, specifically the ADX201 Administrative Essentials for New Admins in Lightning Experience certification
- Commitment to undertake job-related training
- Commitment to participation in the appraisal and development review process
- Commitment to staff development
KNOWLEDGE
- Customer relationship management systems, specifically Salesforce
- Databases
- Agile Project Management
- Digital application coding or configuration management
- User centred design and current usability testing procedures
- Knowledge and understanding of trade unions and work of the public sector
SKILLS
- Design and implementation of work processes
- High standard of communication skills
- High level of problem solving, analytical and collaborative skills
- Attention to detail and systematic working
- Ability to work using own initiative
- Excellent project management skills
OTHER
- Commitment to the application of equal opportunities policies and practices at work
- Willing to work outside normal office hours and location
- Attend Annual Delegate Conference as required
The client requests no contact from agencies or media sales.
Head of Retail and FOOD Services
Department: Directorate of Development and External Affairs
Salary: Starting at £47,264, rising to £54,728 FTE per annum + £480 home-based allowance FTE per annum
Location: Homebased with weekly national travel
Hours: 37 hours per week (full-time)
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity to join our team as the Head of Retail and FOOD Services. This is a unique opportunity to lead and innovate in a role that combines strategic leadership, operational excellence, and community impact.
Main Responsibilities:
- Develop and implement a multi-channel retail and food services strategy, including business planning, risk assessment, and performance management to increase net profit and service impact.
- Lead on budgeting, financial forecasting, and P&L management. Identify and develop new income-generating opportunities, including grants and tenders.
- Provide strategic leadership to geographically dispersed teams, ensuring effective recruitment, support and training of staff and volunteers.
Main Requirements
- Educated to degree level or above in a relevant sector.
- Demonstrable senior retail management knowledge and experience in managing complex projects, leading teams, and delivering measurable outcomes.
- Proven track record in income growth, financial planning, and managing budgets.
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
• Apply via the Family Action Careers Hub linked to this advert
• Closing Date: 7th July at 23:59
Interviews are scheduled to take place from 16th-22nd July 2025.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role and will reimburse your travel cost if you attend an interview.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about criminal justice and want to work from home for a small charity where you can make a real difference? Are you experienced in operations and/ or administration? Then we would love to hear from you!
The Welcome Directory is a multi-faith organisation dedicated to supporting the successful resettlement of prison leavers across England and Wales. We facilitate equal access to faith-based social inclusion while challenging stigma and discrimination as a vital and effective pathway for positive mental wellbeing; helping people to turn their lives around in the long-term and break the cycle of reoffending. We work at the grassroots level to build community capacity, create positive attitudinal change and to build more inclusive and thus resilient communities.
We are currently recruiting for an Operations Officer to lead on administrative support to the charity under the direction of the Project Manager, supporting on engagement with various stakeholders and networks. The goal of the post is to ensure that The Welcome Directory can effectively develop the reach of our work and achieve exponential growth, by maximising administrative efficiency.
Whilst this is a 6-month contract, there is the potential to extend where funding permits.
The role will include:
Leading on operational projects, including:
- Faith community engagement
- Processing faith/ belief community registrations and maintaining records
- Approaching existing and prospective faith/ belief communities, including follow up to the annual survey and periodical team campaigns
- Assisting with the production of the annual physical directory
- Co-ordinating the annual Affiliates Scheme
- Researching new initiatives or solutions
Supporting events, including:
- Support in the administration of the online Prisons Awareness Course and other webinar events, including technical support
- Planning bi-annual team days and any one-off events, in consultation with the Project Manager
- Planning bi-annual team campaign periods, in consultation with the Project Manager and Monitoring & Evaluation Officer
- Preparing resources and/or PowerPoint presentations and booking logistics, in consultation with the Project Manager and the Communications & Fundraising Officer
Leading on administration, including:
- Answering phone, email, and letter enquiries
- Purchasing of supplies and dispatch of resources
- Co-ordinating and setting up meetings
- Collating routine data and creating trackers to support operations
- Creating an annual team planner
- Taking minutes at specific meetings
- Leading on team password management
- Following up with stakeholders as required
Supporting on financial operations, including:
- Processing expenses claims and issuing internal invoices
- Paying-in cheques and paying external invoices
- Maintaining the organisational asset register
- Obtaining Gift Aid declarations
As a small, well-respected charity in the criminal justice sector, we offer staff:
- Opportunity to gain experience in the criminal justice sector, including a prison visit
- Remote working
- Working in a small, supportive team
- Regular team days
The full Job Description and Person Specification can be found on the attached.
Should you have any questions about the role, please get in touch by email.
The Welcome Directory will be scheduling interviews as applications come in. Please note we reserve the right to close vacancies early should we receive sufficient applications. Therefore, if you are interested, please submit your application as soon as possible.
To help faith communities become places where people who leave prison find welcome, acceptance and appropriate support.

The client requests no contact from agencies or media sales.
Job Title: Chief Operating Officer (COO)
Location: Remote (UK-based preferred)
Travel: Travel to Calais and UK operational sites required
Contract: Full-time, permanent
Salary: £40,000 per annum
Deadline to Apply: 16 July 2025
How to Apply: Please submit your CV and a cover letter outlining your suitability for the role and motivation for working with Care4Calais.
About Care4Calais
Care4Calais is a volunteer-led humanitarian charity providing essential aid and support to refugees and asylum seekers in Northern France and across the UK. Founded on principles of dignity, compassion, and solidarity, we are committed to creating a fairer, more inclusive society for those seeking refuge.
From providing warm clothing, English classes to legal access, education, and social support, we work tirelessly—through a network of grassroots volunteers and a small, dedicated staff teams—to deliver life-changing help to displaced people. With operations in Calais, Dunkirk, and over 70 locations in the UK, our impact is wide-reaching and continually growing.
About the Role
We are seeking an exceptional Chief Operating Officer (COO) to lead and oversee the strategic delivery of Care4Calais’ operational (direct aid provision) work across all regions. This is quite a newly created role that will play a central part in shaping the charity’s growth, resilience, and day-to-day effectiveness—ensuring our humanitarian aid reaches those who need it most.
The COO will work closely with the CEO, Senior Leadership Team, and Trustees, to develop internal systems, guide operational teams, maintain consistency across all projects, and strengthen our digital communications, training, safeguarding, and volunteer engagement. You will also play a key leadership role in fostering innovation, implementing policy, and coordinating multi-regional delivery across the UK and Northern France.
This is a remote-based role, but regular travel to operational sites in Calais and around the UK is essential to ensure quality, cohesion, and morale across our field teams and volunteer network.
Key Responsibilities
➣ Strategic & Operational Leadership
-
Oversee the delivery of all operational activities across the UK and French field sites, ensuring they align with Care4Calais’ mission, values, and strategic goals.
-
Lead and support UK Field Operations Managers and France Operations Coordinators in planning and executing aid distributions, support services, and community engagement.
-
Monitor performance across regions, using data and feedback to drive improvements in impact, efficiency, safety, and volunteer satisfaction.
➣ Volunteer Coordination & Digital Community Oversight
-
Supervise volunteer communication channels, including Facebook groups, WhatsApp chats, and other platforms, ensuring all messaging is consistent, safe, and in line with our organisational tone and values.
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Support the recruitment, onboarding, training, and retention of a diverse and inclusive volunteer base.
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Work daily with Field Operations Managers to provide hands-on guidance, motivation, problem-solving and support for regional leads and volunteer teams.
➣ Training, Safeguarding & Compliance
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Develop, maintain, and implement comprehensive training programmes for volunteers to ensure service quality, safety, and dignity for people seeking asylum.
-
Ensure that safeguarding policies are understood by all team members, staff and volunteers alike, and rigorously implemented, acting as a point of escalation for issues that arise.
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Oversee incident reporting processes, risk assessments, and other compliance-related procedures to safeguard both volunteers and people seeking asylum.
➣ Organisational Development & Governance
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Contribute to strategic planning and policy development with the CEO, and SLT.
-
Identify opportunities for innovation in service delivery, volunteer management, and infrastructure.
➣ Field Engagement & External Representation
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Conduct regular visits to UK and French operational sites, meeting with local teams, assessing needs, and providing in-person leadership and support.
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Represent Care4Calais in meetings with partner organisations and local authorities, and at public events.
Person Specification
Essential
-
Demonstrable experience managing multi-site teams.
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Strong leadership, organisational and communication skills, with the ability to delegate effectively and manage competing priorities.
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Deep understanding of issues affecting asylum seekers, displaced people, or those facing immigration challenges.
-
Commitment to anti-racism, inclusivity, and the promotion of human rights.
-
Ability and willingness to travel frequently to field operations across the UK and Calais.
Desirable
-
Proven experience in a senior operational, COO, or equivalent leadership role within the charity, humanitarian or grassroots community sector.
-
Experience working with refugee communities or within the UK asylum system.
-
Understanding of safeguarding, compliance, and humanitarian best practices.
Equality & Safeguarding
Care4Calais is an equal opportunities employer. We actively encourage applications from Black, Asian and Minority Ethnic communities, people from refugee and migrant backgrounds, LGBTQ+ individuals, disabled candidates, and those with lived experience of immigration system.
All appointments are subject to enhanced safeguarding checks.
Lived Experience Inclusion
We are an anti-racist organisation and a proud member of the Experts by Experience Employment Network (EBE), which aims to create a charitable sector led by individuals with lived experience of the asylum system.
As part of our membership, we are dedicated to creating inclusive employment practices that recognise and accommodate the unique circumstances and strengths of people with lived experience. We actively move away from a one-size-fits-all approach, ensuring our recruitment processes are fair, supportive, and accessible.
We warmly encourage applicants with lived experience to make use of the guidance and resources available on the EBE website (ebeemployment).
In addition, applicants with lived experience are welcome to connect with the EBE support team for tailored assistance with completing the application form and, where available, one-to-one interview preparation.
Importantly, we recognise the significant cultural, linguistic, and experiential insights that individuals with lived experience of the UK asylum system bring to this role. As such, all applicants from this background who meet the essential criteria will be automatically shortlisted and invited to interview.
The client requests no contact from agencies or media sales.
Finance Business Partner - Inclusive Communities & Partnerships
We are looking for a talented and motivated Finance Business Partner to support the Inclusive Communities & Partnerships (ICP) directorate for a national charity.
The ICP directorate plays a vital role in delivering frontline services and building strong, community-based support networks for people with a learning disability. This diverse portfolio includes Retail, the Training Academy, Network Partners, Belfast Children's Centre, Information and Advice services in Wales and key programmes and projects across England, Wales, and Northern Ireland. We are looking for a Finance Business Partner who can support with the day-to-day management of budgets funded via multiple, and sometimes complex income streams, in rapidly changing environments as well as someone who can support us to grow in key areas.
Over the next 5 years ICP have big ambitions to significantly extend the reach for children and young people, families, supported employment services, community programmes and retail stores so the charity can reach more people and have greater impact in more communities.
There is flexibility around where the role is based. There are large offices in London and Peterborough and smaller offices located throughout the UK and you may need occasional travel to for meetings. However, this role will primarily be working remotely.
Key Responsibilities
You will work closely with the Finance Lead and a range of operational and senior stakeholders to:
· Deliver high-quality financial insight and support across the ICP portfolio
· Prepare accurate, timely and meaningful management reporting for budget holders
· Support the month-end process, including reviews, reconciliations, and posting journals
· Facilitate and lead financial review meetings with key stakeholders
· Support financial planning and forecasting, ensuring robust and credible business plans
· Partner with teams to model new initiatives, assess risks and evaluate financial performance
· Champion improvements in financial understanding and accountability across ICP
· Identify and help implement process improvements in financial management
What You Will Bring:
· A confident communicator, able to build relationships and influence across finance and non-finance teams
· Highly organised, with strong attention to detail and the ability to manage competing priorities
· Proactive and self-motivated, with a desire to make a real impact
· Committed to improving the lives of people with a learning disability
Your Experience:
Essential:
· Experience in a finance team, providing management accounting, budgeting and/or forecasting support
· Proven ability to work in a fast-paced environment delivering timely, accurate financial insight
· Strong Excel skills
· Excellent interpersonal and stakeholder management skills
Highly Desirable:
· Experience in a Finance Business Partnering or Financial Planning role, ideally in retail or programme delivery
· Proven ability to identify and implement process improvements in financial management. Power BI experience.
· Part-qualified (or qualified by experience) accountant, ideally working towards ACMA, CIMA, ACCA, or ACA
The scope for this role is vast and we are looking for an ambitious and driven individual to join the team!
If you have the relevant skills and experiences we are looking for and this opportunity sounds like the perfect role for you, please apply with your up-to-date CV. Interviews are due to be held in w/c 21st July after the close date via Microsoft Teams.
Benefits
Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.
Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.
For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!
About Mencap
The charity offer an impressive range of benefits designed to support and reward employees to ensure that our teams feel valued and appreciated.
The benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.
About the organisation
The charity’s vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
They're here to support people with a learning disability, their families and their carers. Fighting for a kinder, fairer and more inclusive society for people with a learning disability to live in.
Everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.
Belonging is for everyone, every day, everywhere.
· Everyone is expected to treat people well and make it an inclusive organisation.
· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes
· Everywhere people will feel respected, valued, and safe to be themselves.
There are Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.
The charity wants to encourage everyone to apply and offer a variety of different contract types and working patterns. They’re not looking for specific experience. It is your personality and values that will make you a great colleague. They will train and develop you to succeed in the role you’re applying for.
Finance Business Partner - Inclusive Communities & Partnerships
We are looking for a talented and motivated Finance Business Partner to support Mencap’s Inclusive Communities & Partnerships (ICP) directorate.
The ICP directorate plays a vital role in delivering frontline services and building strong, community-based support networks for people with a learning disability. This diverse portfolio includes Retail, the Mencap Training Academy, Network Partners, Belfast Children's Centre, Information and Advice services in Wales and key programmes and projects across England, Wales, and Northern Ireland. We are looking for a Finance Business Partner who can support with the day-to-day management of budgets funded via multiple, and sometimes complex income streams, in rapidly changing environments as well as someone who can support us to grow in key areas.
Over the next 5 years ICP have big ambitions to significantly extend our reach for children and young people, families, supported employment services, community programmes and retail stores so we can reach more people and have greater impact in more communities.
There is flexibility around where the role is based. We have large offices in London and Peterborough and smaller offices located throughout the UK and you may need occasional travel to for meetings. However, this role will primarily be working remotely.
Key Responsibilities
You will work closely with the Finance Lead and a range of operational and senior stakeholders to:
· Deliver high-quality financial insight and support across the ICP portfolio
· Prepare accurate, timely and meaningful management reporting for budget holders
· Support the month-end process, including reviews, reconciliations, and posting journals
· Facilitate and lead financial review meetings with key stakeholders
· Support financial planning and forecasting, ensuring robust and credible business plans
· Partner with teams to model new initiatives, assess risks and evaluate financial performance
· Champion improvements in financial understanding and accountability across ICP
· Identify and help implement process improvements in financial management
What You Will Bring:
· A confident communicator, able to build relationships and influence across finance and non-finance teams
· Highly organised, with strong attention to detail and the ability to manage competing priorities
· Proactive and self-motivated, with a desire to make a real impact
· Committed to improving the lives of people with a learning disability
Your Experience:
Essential:
· Experience in a finance team, providing management accounting, budgeting and/or forecasting support
· Proven ability to work in a fast-paced environment delivering timely, accurate financial insight
· Strong Excel skills
· Excellent interpersonal and stakeholder management skills
Highly Desirable:
· Experience in a Finance Business Partnering or Financial Planning role, ideally in retail or programme delivery
· Proven ability to identify and implement process improvements in financial management. Power BI experience.
· Part-qualified (or qualified by experience) accountant, ideally working towards ACMA, CIMA, ACCA, or ACA
The scope for this role is vast and we are looking for an ambitious and driven individual to join us at an exciting time for Mencap!
If you have the relevant skills and experiences we are looking for and this opportunity sounds like the perfect role for you, please apply with your up-to-date CV. Interviews are due to be held in w/c 21st July after the close date via Microsoft Teams.
Benefits
Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.
Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.
For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!
About Mencap
Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.
At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.
Belonging at Mencap is for everyone, every day, everywhere.
· Everyone is expected to treat people well and make Mencap an inclusive organisation.
· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes
· Everywhere people will feel respected, valued, and safe to be themselves.
We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.
We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.
Salary: £36,910 - £44,160 per annum, dependent on experience, plus excellent benefits package
Hours: 35 per week
Contract: Permanent
Based: Home based with some travel to services required (estimated to be 1-2 days per month)
Ref: 1566
Cranstoun is a social justice and harm reduction charity, working in the areas of substance use, domestic abuse, criminal justice, housing and young people. We deliver world-class services that rebuild lives. We’ve been making a difference since 1969 by combining our expertise with new, innovative approaches, and putting people at the heart of everything we do.
The Bid Writer will work in our Business Development Team, planning, developing and writing high quality bid submissions that convey the organisation’s mission, values and expertise to commissioners and funders.
You will be responsible for coordinating strong tender submissions, resulting in successful outcomes. You will help ensure Cranstoun retains all existing contracts and wins new business, in line with the organisation’s strategic plans and targets for growth.
Within this role, you will work collaboratively with a variety of internal stakeholders, using exceptional writing and interpersonal skills to capture and convey Cranstoun’s approach to delivering services across a variety of areas.
We are seeking a confident self-starter, with demonstrable experience of high quality writing and clear evidence of successful outcomes in a business development context (70% success rate). The successful candidate will welcome the opportunity to tackle challenges and adopt a solutions-focused approach.
Above all, you’ll be interested in becoming part of a diverse, energetic team, committed to delivering innovative, person-centred services that make a tangible difference to people’s lives.
This post is subject to a Standard DBS Disclosure.
To download an application pack, please visit the website via the apply button.
Unfortunately, we are unable to accept CVs.
Closing date: Sunday 3 August 2025.
Anticipated first interview date: w/c 11 August 2025.
Anticipated second interview date: w/c 18 August 2025.
We welcome applications from all sections of the community.
Registered Charity No. 1061582.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising Officer – North of England
Job description
A fantastic permanent opportunity has arisen for a part-time Fundraising Officer to join our dynamic, friendly and supportive fundraising team. This is a home-based role and will suit an individual living in the North of England. You will be reporting to the Corporate & Regional Fundraising Manager and working in a very varied and exciting working environment.
The perfect candidate will enjoy forging positive and robust relationships with supporters including corporate partners, small businesses, philanthropic groups as well as supporting community fundraisers across the North of England, to raise vital income for our Association.
You will use your creative and professional skillset to provide high-quality account management, stewardship, and growth across all managed income streams. No two days are the same and we are looking for someone who can be flexible in their approach and able to multitask effectively.
Blesma is a unique membership Association as well as a charity. Our Members (limbless veterans) are at the heart of all our work – therefore, the impact of our fundraising is clearly visible in the experiences of our inspirational injured veterans.
We would love to hear from talented individuals who want to help us raise the funds that we need to support limbless veterans. If you would like to apply for this exciting role, please read the attached Job Description and apply with your C.V. and a Covering Letter detailing why you’d be an ideal candidate for the role and how your experience and skills match those detailed in the Person Specification.
If you are uncertain about your suitability for this role, we encourage you to apply and allow us to assess your fit.
Please note that we may close this advertisement early if we receive a high volume of applications.
We look forward to hearing from you.
The client requests no contact from agencies or media sales.
Commercial Marketing Manager - Maternity Cover
Reference: JUN20251816
Location: Flexible in UK
Contract: 12-month fixed term, maternity cover
Hours: Full-time, 37.5 hours per week
Salary: £39,205.00 - £41,856.00 Per Annum
Benefits: Holidays, Pension and Life Assurance
We are looking for a 12-month maternity cover Commercial Marketing Manager to join our team to lead the planning and delivery of the RSPB's commercial marketing activity. Reporting into the Head of Commercial, this role will focus on supporting our Commercial functions including our reserve Visitor Operations, eCommerce, Trade and Product Licensing.
Whether it is leading national campaigns to drive footfall to our key visitor sites, working with our visitor experience consultants to promote events on reserves, driving sales through our online shop or maximising the value of our licensed products, your expertise will help drive both income and engagement for the RSPB.
If you are working in a commercial marketing role and want to apply your skills to help save nature, we'd love to hear from you.
Key activities will include:
- Delivering the annual marketing strategy for Visitor Operations (including destination and reserves marketing for visitor experience and events, retail, food & beverage), Trade and Licensing to achieve financial and engagement outcomes.
- Developing an annual plan for commercial marketing, promotions and campaigns across the organisation.
- Leading the delivery of commercial marketing activity ensuring that this is aligned and embedded within the overall RSPB communications and marketing plan.
- Identifying innovation and testing opportunities to expand and improve commercial marketing campaigns that maximise return on investment.
- Providing reporting, analytics and insight on marketing performance to key stakeholders to inform decision making at both strategic and tactical levels.
- Responsible for setting and managing an annual budget for commercial marketing to ensure income objectives are achieved.
Essential skills, knowledge and experience:
- Experience of developing and delivering a marketing strategy and/or plan
- Experience of applying marketing principles and best practice into delivery
- Experience of working within a Visitor Experience, Trade or retail/eCommerce marketing role
- Ability to translate a corporate strategy and/or overarching marketing strategy into operational plans to deliver impact
- Experience of developing collaborative external and internal relationships with key stakeholders to secure positive outcomes for the RSPB and for nature.
- Excellent written and verbal skills to present, influence and represent the directorate and the organisation.
- Experience of managing a budget to meet income targets and deliver strong ROI.
The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.
Closing date: 23:59, Mon, 14th Jul 2025
We are looking to conduct interviews for this position on 24th July 2025.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is covered by Rehabilitation of Offenders Act 1974.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About NZF
National Zakat Foundation (NZF) gives Muslims around the UK a way to bring their Zakat to life.
It is the only organisation with a nationwide reach that helps Muslims calculate and give Zakat or apply for Zakat.
This is an exciting time to join NZF. With over ten years’ experience in collecting and distributing Zakat in the UK, NZF seeks to help as many people in need as possible with an experience that makes them feel valued members of the Muslim community.
How this post supports NZF’s vision and mission
The post-holder will be responsible for offering support to the Director of Finance and Governance to ensure effective outputs within a high-performance environment, adhering to the highest standards of corporate governance.
The main responsibilities of this role include tracking, collating, and recording essential performance information; providing administrative support for the Board meetings, sub-committees, working groups, senior leadership meetings and team meetings; maintaining governance procedures and ensuring their adherence; and managing and maintaining risk registers.
To succeed in this role, you will have a passion for the non-profit sector. You will be highly organised and diligent, showing great attention to detail. You will be proactive and possess excellent oral and written communication skills. You will have excellent people management skills with the ability to build effective, professional relationships with internal and external stakeholders, ranging from senior managers, directors and external stakeholders. You will be highly motivated, versatile, empathetic, and have a good eye for detail. You will ensure that policies and processes are being implemented effectively across the organisation.
Typical Accountabilities of position:
Board and Senior Leadership meetings:
· Maintain a forward-looking calendar of Board, Board Committees and Senior Leadership Team meetings and agenda items and set up the meetings.
· Support line manager to prepare agendas, co-ordinate timely pre-read papers, write minutes, and track agreed actions.
· Maintain consistent Terms of Reference across all Board Committees.
· Provide administrative support to the line manager and Board with recruitment, induction, performance management and succession planning for the Board and Board committees.
· Manage and maintain Trustee documentation to ensure that information is transparent, up to date and readily accessible.
· Provide administrative support to the line manager and Board Chair with a periodic review of the Board, its value and behaviours, practice and operations.
Compliance:
· Ensure compliance with requirements and guidelines of Charity Commission, Companies House and other regulatory bodies.
· Coordinate the narrative, design and approval of the Annual Report and Accounts.
· Ensure appropriate governance information reflected in external communications.
· Ensure full and accurate reporting provided to grant funders.
Governance and risk management
· Support governance within the functions, and ensuring appropriate guidance and advice provided from those functions to the wider team.
· Manage and maintain risk registers across the departments.
Approach
· Comply with relevant legislation and regulation ensuring that good practice is observed.
· Understand and support the vision, mission and aims of NZF.
· Adhere to and champion NZF’s policy and practices on safeguarding.
· Ensure the approach is coordinated with key stakeholders across the organisation.
· Undertake any other duties requested by the line manager commensurate with the role.
Relationships and Stakeholders
· Executive Team, Trustees, Advisors and other staff across the organisation
· External consultants, freelancers, and partners
Why work with NZF?
- Flexible working
- Enhanced Maternity / Paternity pay
- Ethical pension
- Health cash plan (Medicash)
- Days off for religious holidays
+ How to apply
Please send a cover letter with a CV.
The cover letter must show why you are a suitable candidate, demonstrating any relevant knowledge and skils, experience and behaviours that match the requirements for the post. The cover letter should not exceed 2 sides of A4.
Applications close – Friday 27 June 2025.
Interviews expected – Week Beginning 30 June 2025.
For more information about the role or how to apply, you can click on the job pack Governance Officer Job on the website ( NZF) under vacancies.
Note: an application for a DBS certificate wil be submitted in the event of the individual being offered the position. A copy of the Charity’s ‘Hiring policy -ex offenders’ is available on request.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Barnabas International is a large family of Christian ministries and charities focused on
giving practical support to suffering, abandoned and persecuted Christians around the
world. The ministry was founded in 1993, and since then, it has funded projects in more
than 100 countries, providing hope and help to millions of our brothers and sisters in Christ.
Some of our key projects include supplying food aid, medical supplies, educational and
vocational training, Bibles, micro-enterprise, disaster relief, help for victims of violence,
and support for pastors and church leaders. Barnabas Aid also provides advocacy for
religious freedom, especially for persecuted and suffering Christians.
Barnabas is primarily a Christian ministry and a charity. Employees are expected to
subscribe to the Vision, Mission, Value and Statement of Faith, and their work may be viewed
as being vocational. There is an occupational requirement for applicants to be practising
Christians, who are engaged in their local church, in order to be able to carry out our roles.
Overview of the Regional Coordinator role and the team
The Regional Coordinator plays a vital role in advancing the mission of Barnabas Aid by
building and nurturing relationships with churches, Christian organisations, and
individuals. The role aims to raise awareness, prayer, and financial support for the
persecuted church, fostering a network of engaged supporters and expanding the
organisation’s outreach.
Main duties and responsibilities
Strategy Implementation and Reporting:o Develop and execute regional outreach strategies aligned with organisational
goals.
o Monitor and evaluate engagement initiatives, providing regular updates and
reports.
o Maintain accurate records of engagements and donor activities using internal
systems.
Prayer Mobilisation:
o Host regular prayer meetings (virtual or in-person) for the region.
o Disseminate prayer resources and stay updated on current prayer requests.
o Attend daily organisational devotions in-person or online, unless this is not possible
due to an event or meeting.
Awareness Raising:
o Speak at churches, schools, conferences, and community events to share
Barnabas Aid’s mission.
o Collaborate with churches and Christian networks to organise awareness events
and campaigns.
o Distribute resources and materials to inform communities about the persecuted
church and suffering Christians.
o Network widely and to explore potential partnerships.
Income Generation and Donations:
o Cultivate relationships with potential supporters and donors.
o Plan and execute regional fundraising initiatives, including events and campaigns.
o Encourage financial and other resource donations, ensuring effective donor
stewardship.
Volunteer Development and Engagement:
o Recruit (when possible) train, and mentor volunteers to support outreach activities
providing resources and regular communication.
o Coordinate volunteer activities to align with regional and organisational strategies.
Community Engagement and Networking:
o Build and maintain strong relationships with church leaders, mission committees,
and Christian organisations.
o Collaborate with other Regional Coordinators to share best practices and
coordinate efforts.
o Attend conferences and networking events to expand Barnabas Aid’s reach and
influence.
Event and International Collaboration:o Contribute to planning and attend national conferences, festivals, and events.
o Participate in international trips to meet project partners, witness project impact, to
assist or lead in auditing a project and share insights with supporters and
colleagues.
Operational Flexibility:
o Manage a varied schedule, including evenings, weekends, and extensive travel.
o Ensure tasks are completed efficiently, including additional assignments as
needed.
Other duties:
The above is not an exhaustive list of duties. From time to time, the employee may be
asked or required to carry out other additional tasks, or duties, over and above their usual
day to day activities. Employees are expected to work collaboratively to support the
overall work of Barnabas Aid.
Essential:
o Practicing Christian who is engaged in his/her local church and is committed to
Barnabas Aid’s mission and values.
Essential Knowledge, Skills and Experience: (You will demonstrate strong evidence in the following areas)
o Excellent written and verbal communication skills.
o Strong organisational, multitasking, and problem-solving abilities.
o Proficiency - Microsoft Office Pack including Word, Excel, PowerPoint, Teams and
Outlook.
o General Computer Proficiency - Understanding of file management, navigating
operating systems, and using productivity tools. (creating folders and managing
files in the cloud).
o Experienced in public speaking.
o Full driving licence
Desirable:
o Proven experience in community outreach, church engagement, or related fields.
o Familiarity with digital tools and social media platforms.
o Evidence of further education and an ability to engage diverse audiences.
o Previous church leadership experience is an advantage.
Person specification:
o Effective project management and organisational skills.
o Strong interpersonal and emotional intelligence for relationship building.
o Flexibility and adaptability to changing circumstances.
o Self-motivated with the ability to work independently and meet deadlines.
o Team worker with ability to work alone
o Ability to self-manage with a commitment to time keeping.o Motivated, adaptable and empathetic with a one-team approach and a problem-
solving mindset.
Additional Information:
o This role requires a strong ability to independently manage your time and tasks
effectively.
o Collaborative engagement with other Regional Coordinators and organisational
teams.
o From time to time, additional training, including safeguarding training, may be
required.
o The offer of employment will be subject to the appropriate pre-employment checks
such as references, qualifications, DBS criminal records, and eligibility to work in the
UK.
Barnabas Aid provides our staff with a welcoming and inclusive workplace that enables
everyone to develop and to do their best work collectively and individually. Join us and you
We aim to support Christian communities, churches and individuals around the world who face persecution and discrimination because of their Faith.



Managing Director
UK Association for Transactional Analysis (UKATA)
Location: Remote/Home-based
Salary: Circa £65,000 FTE plus benefits
Contract: Permanent, Part Time – Flexible 21- 28 hours per week 3-5 days
Closing Date: 11th July 2025
Interview Dates: First interviews w/c 21st July 2025, Second interviews w/c 28th July 2025
About Us
UKATA is a charity and company limited by guarantee dedicated to advancing Transactional Analysis (TA) training, qualifications, and practice across the UK. We support our members through professional development, accreditation, and promoting TA as a valuable approach in therapy, counselling, education, and organisational contexts.
The Opportunity
We're seeking a dynamic and hands-on Managing Director to lead our small but dedicated team. This is an exceptional opportunity for a strategic leader who thrives in an environment where you can make a direct impact and see the tangible results of your work.
As our MD, you'll work closely with the Trustee Board to shape our future direction while taking personal responsibility for the day-to-day operations. You'll lead a small team of employees, contractors, and volunteers, translating our strategic aims into practical outcomes that deliver real value to our members.
What You'll Do
- Work with Trustees to develop and execute strategic plans that align with our mission
- Take direct responsibility for financial management, including budgeting, investment strategy, and fundraising
- Oversee and personally contribute to the development of membership systems and website improvements
- Build relationships with key stakeholders including members, committees, and international TA organisations
- Lead the delivery of our annual National Conference and quarterly magazine
- Recruit, develop, and manage our small team, fostering a positive work culture
- Ensure compliance with charity regulations and governing organisational policies and procedures
- Function as Company Secretary, handling legal requirements and annual reporting
About You
We're looking for someone who combines strategic vision with a willingness to roll up their sleeves and get involved in practical delivery. You'll be:
- An experienced senior leader with understanding of the non-profit sector
- A strategic thinker who also excels at practical implementation
- Financially astute with proven budget management experience
- An excellent communicator with the ability to build effective relationships
- Self-motivated and comfortable working from home
- Knowledgeable about the mental health sector (desirable)
- Familiar with Transactional Analysis or willing to undertake training (desirable)
- Educated to degree level (desirable)
Why Join Us?
This role offers the chance to lead a respected organisation while making a genuine difference to our members and the wider TA community. You'll have:
- The autonomy to shape both strategy and operations
- The satisfaction of seeing your ideas implemented directly
- The opportunity to work with dedicated professionals passionate about TA
- Flexible remote working arrangements
- Employer Sick Pay Scheme
- 33 days annual leave per annum FTE
- Access to private healthcare benefits
UKATA is committed to equality, diversity, and inclusion. We welcome applications from all qualified candidates regardless of background.
We look forward to hearing from you.
How to Apply
Please send your CV and a covering letter explaining why you are interested in this role and how your experience meets our requirements via Charity Job.
UKATA is an association and professional body for people interested in, studying and practicing Transactional Analysis within the United Kingdom.
The client requests no contact from agencies or media sales.
We are looking for an experienced and passionate Business Analyst to work as part of our Evidence and Impact Team.
Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.
The Evidence and Impact team at Rethink Mental Illness ensures the organisation maximises its impact through data-driven decision-making, robust evaluation, and strategic analytics. The team conducts comprehensive evaluations and economic analyses, including return on investment (ROI) and social return on investment (SROI), to demonstrate programme effectiveness and inform strategic choices.
The team designs and implements predictive models and analytical frameworks to forecast service demand, identify trends, and support resource allocation decisions. They ensure data quality and ethical practices underpin all analysis, transforming complex data into actionable insights for senior leadership and stakeholders.
Collaborating closely with internal teams, external partners, and academic institutions, the Evidence and Impact team drives continuous improvement, innovation, and organisational learning. They also build data literacy and analytical capabilities across the organisation through training and professional development initiatives, strengthening Rethink’s evidence-based approach to improving mental health outcomes.
How you will make a difference
This role supports the organisation through a strong focus on business intelligence, data collation, and analytics. It plays a critical part in ensuring contract compliance through the development of effective systems and supporting quality improvement. The role involves contract reporting and the preparation of PowerBI dashboards, apps, reports, and presentations to inform strategic decision-making.
Key areas of focus include Criminal Justice, Peer Support Groups, People Analytics, Fundraising, Finance, and Risk and Governance. The postholder will work across these domains to provide clear insights and contribute to organisational learning and development.
Working hours for this role are flexible. It is a home-based position, but we value in-person collaboration, so some travel will be required to main office locations (primarily London) and occasional visits to services across the UK.
Diversity, Equity, Inclusion
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here.
We’re Rethink Mental Illness and no matter how bad things are, we can help people severely affected by mental illness to improve their lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Service Team Leader Homicide
We are seeking an experienced and dedicated Team Leader based in the West Midlands to join the Homicide Service team. This role involves managing and supporting operational staff to ensure the delivery of excellent services to those affected by homicide.
The West Midlands covers Birmingham, Warwickshire, Worcestershire, Herefordshire, Shropshire and Staffordshire. It is a requirement that you live within one of these area in order to carry out this role effectively.
Position: 6104 Team Leader- Homicide
Location: Remote/ West Midlands
Hours: Full-time, 37.5 hours per week, Monday - Friday 9am -5pm
Contract: Permanent
Salary: £31,732.20 per annum
Closing Date: 16th July 2025. We reserve the right to close this vacancy early, if enough suitable applications are received.
Interview Date: 22nd July 2025
The Role
As a Homicide Team Leader, you will ensure the provision of high-quality services, maintain effective relationships with key stakeholders, and provide strategic leadership to promote and develop services.
As a Homicide Team Leader, you will:
- Conduct audits and generate reports on case management systems, ensuring compliance with contract reporting requirements and national standards.
- Capture and analyse data to ensure outcome-based and evidenced work.
- Allocate work within the team, monitor daily caseloads, and identify trends or patterns.
- Ensure compliance with policies and procedures, provide safeguarding advice, and prioritise client safety and dignity.
- Collaborate with managers to enhance service delivery, address performance issues, and support continuous improvement.
- Support with caseloads, conduct impact assessments, and provide comprehensive support to team members.
- Oversee recruitment, training, performance management, and ongoing support for team members.
- Promote access to services through referrals and partnerships with local organisations.
- Facilitate regular team meetings, share feedback, and ensure effective communication channels.
- Adhere to data protection legislation, confidentiality policies, and organisational procedures.
About You
Ideally, you will have experience in developing and maintaining partnerships within a multiagency framework, and knowledge of intersectionality, especially when working with vulnerable individuals and those experiencing trauma.
You will need to travel across the region to fulfil job responsibilities and develop your role. Flexibility is essential, as the job may require evening, weekend work, and occasional overnight stays.
You will need:
- Knowledge of the criminal justice system and its impact on victims and witnesses.
- Understanding of equal opportunities, diversity, inclusivity, safeguarding, and risk assessments.
- Awareness of confidentiality and safe working practices, including data protection.
- Experience in customer-focused, challenging environments.
- Crisis management and support experience.
- Strong communication and negotiation skills.
- Ability to work independently and manage multiple tasks.
- Problem-solving and data analysis skills.
- Proficiency in using software like Word, Excel, and Case Management systems
If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.
Please see the attached Job Description and Person Specification for further details once you apply.
In Return…
Benefits include:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Organisation
This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.
As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.
You may have experience in areas such as Service, Case, Services, Operations, Service Manager, Case Manager, Services Manager, Service Team Leader, Case Team Leader, Services Team Leader, Operations Team Leader. #INDNFP
Please note this role is being advertised by NFP People on behalf of our client.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Barnabas International is a large family of Christian ministries and charities focused on
giving practical support to suffering, abandoned and persecuted Christians around the
world. The ministry was founded in 1993, and since then, it has funded projects in more
than 100 countries, providing hope and help to millions of our brothers and sisters in Christ.
Some of our key projects include supplying food aid, medical supplies, educational and
vocational training, Bibles, micro-enterprise, disaster relief, help for victims of violence,
and support for pastors and church leaders. Barnabas Aid also provides advocacy for
religious freedom, especially for persecuted and suffering Christians.
Barnabas is primarily a Christian ministry and a charity. Employees are expected to
subscribe to the Vision, Mission, Value and Statement of Faith, and their work may be viewed
as being vocational. There is an occupational requirement for applicants to be practising
Christians, who are engaged in their local church, in order to be able to carry out our roles.
Overview of the Regional Coordinator role and the team
The Regional Coordinator plays a vital role in advancing the mission of Barnabas Aid by
building and nurturing relationships with churches, Christian organisations, and
individuals. The role aims to raise awareness, prayer, and financial support for the
persecuted church, fostering a network of engaged supporters and expanding the
organisation’s outreach.
Main duties and responsibilities
Strategy Implementation and Reporting:o Develop and execute regional outreach strategies aligned with organisational
goals.
o Monitor and evaluate engagement initiatives, providing regular updates and
reports.
o Maintain accurate records of engagements and donor activities using internal
systems.
Prayer Mobilisation:
o Host regular prayer meetings (virtual or in-person) for the region.
o Disseminate prayer resources and stay updated on current prayer requests.
o Attend daily organisational devotions in-person or online, unless this is not possible
due to an event or meeting.
Awareness Raising:
o Speak at churches, schools, conferences, and community events to share
Barnabas Aid’s mission.
o Collaborate with churches and Christian networks to organise awareness events
and campaigns.
o Distribute resources and materials to inform communities about the persecuted
church and suffering Christians.
o Network widely and to explore potential partnerships.
Income Generation and Donations:
o Cultivate relationships with potential supporters and donors.
o Plan and execute regional fundraising initiatives, including events and campaigns.
o Encourage financial and other resource donations, ensuring effective donor
stewardship.
Volunteer Development and Engagement:
o Recruit (when possible) train, and mentor volunteers to support outreach activities
providing resources and regular communication.
o Coordinate volunteer activities to align with regional and organisational strategies.
Community Engagement and Networking:
o Build and maintain strong relationships with church leaders, mission committees,
and Christian organisations.
o Collaborate with other Regional Coordinators to share best practices and
coordinate efforts.
o Attend conferences and networking events to expand Barnabas Aid’s reach and
influence.
Event and International Collaboration:o Contribute to planning and attend national conferences, festivals, and events.
o Participate in international trips to meet project partners, witness project impact, to
assist or lead in auditing a project and share insights with supporters and
colleagues.
Operational Flexibility:
o Manage a varied schedule, including evenings, weekends, and extensive travel.
o Ensure tasks are completed efficiently, including additional assignments as
needed.
Other duties:
The above is not an exhaustive list of duties. From time to time, the employee may be
asked or required to carry out other additional tasks, or duties, over and above their usual
day to day activities. Employees are expected to work collaboratively to support the
overall work of Barnabas Aid.
Essential:
o Practicing Christian who is engaged in his/her local church and is committed to
Barnabas Aid’s mission and values.
Essential Knowledge, Skills and Experience: (You will demonstrate strong evidence in the following areas)
o Excellent written and verbal communication skills.
o Strong organisational, multitasking, and problem-solving abilities.
o Proficiency - Microsoft Office Pack including Word, Excel, PowerPoint, Teams and
Outlook.
o General Computer Proficiency - Understanding of file management, navigating
operating systems, and using productivity tools. (creating folders and managing
files in the cloud).
o Experienced in public speaking.
o Full driving licence
Desirable:
o Proven experience in community outreach, church engagement, or related fields.
o Familiarity with digital tools and social media platforms.
o Evidence of further education and an ability to engage diverse audiences.
o Previous church leadership experience is an advantage.
Person specification:
o Effective project management and organisational skills.
o Strong interpersonal and emotional intelligence for relationship building.
o Flexibility and adaptability to changing circumstances.
o Self-motivated with the ability to work independently and meet deadlines.
o Team worker with ability to work alone
o Ability to self-manage with a commitment to time keeping.o Motivated, adaptable and empathetic with a one-team approach and a problem-
solving mindset.
Additional Information:
o This role requires a strong ability to independently manage your time and tasks
effectively.
o Collaborative engagement with other Regional Coordinators and organisational
teams.
o From time to time, additional training, including safeguarding training, may be
required.
o The offer of employment will be subject to the appropriate pre-employment checks
such as references, qualifications, DBS criminal records, and eligibility to work in the
UK.
Barnabas Aid provides our staff with a welcoming and inclusive workplace that enables
everyone to develop and to do their best work collectively and individually. Join us and you
We aim to support Christian communities, churches and individuals around the world who face persecution and discrimination because of their Faith.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Barnabas International is a large family of Christian ministries and charities focused on
giving practical support to suffering, abandoned and persecuted Christians around the
world. The ministry was founded in 1993, and since then, it has funded projects in more
than 100 countries, providing hope and help to millions of our brothers and sisters in Christ.
Some of our key projects include supplying food aid, medical supplies, educational and
vocational training, Bibles, micro-enterprise, disaster relief, help for victims of violence,
and support for pastors and church leaders. Barnabas Aid also provides advocacy for
religious freedom, especially for persecuted and suffering Christians.
Barnabas is primarily a Christian ministry and a charity. Employees are expected to
subscribe to the Vision, Mission, Value and Statement of Faith, and their work may be viewed
as being vocational. There is an occupational requirement for applicants to be practising
Christians, who are engaged in their local church, in order to be able to carry out our roles.
Overview of the Regional Coordinator role and the team
The Regional Coordinator plays a vital role in advancing the mission of Barnabas Aid by
building and nurturing relationships with churches, Christian organisations, and
individuals. The role aims to raise awareness, prayer, and financial support for the
persecuted church, fostering a network of engaged supporters and expanding the
organisation’s outreach.
Main duties and responsibilities
Strategy Implementation and Reporting:o Develop and execute regional outreach strategies aligned with organisational
goals.
o Monitor and evaluate engagement initiatives, providing regular updates and
reports.
o Maintain accurate records of engagements and donor activities using internal
systems.
Prayer Mobilisation:
o Host regular prayer meetings (virtual or in-person) for the region.
o Disseminate prayer resources and stay updated on current prayer requests.
o Attend daily organisational devotions in-person or online, unless this is not possible
due to an event or meeting.
Awareness Raising:
o Speak at churches, schools, conferences, and community events to share
Barnabas Aid’s mission.
o Collaborate with churches and Christian networks to organise awareness events
and campaigns.
o Distribute resources and materials to inform communities about the persecuted
church and suffering Christians.
o Network widely and to explore potential partnerships.
Income Generation and Donations:
o Cultivate relationships with potential supporters and donors.
o Plan and execute regional fundraising initiatives, including events and campaigns.
o Encourage financial and other resource donations, ensuring effective donor
stewardship.
Volunteer Development and Engagement:
o Recruit (when possible) train, and mentor volunteers to support outreach activities
providing resources and regular communication.
o Coordinate volunteer activities to align with regional and organisational strategies.
Community Engagement and Networking:
o Build and maintain strong relationships with church leaders, mission committees,
and Christian organisations.
o Collaborate with other Regional Coordinators to share best practices and
coordinate efforts.
o Attend conferences and networking events to expand Barnabas Aid’s reach and
influence.
Event and International Collaboration:o Contribute to planning and attend national conferences, festivals, and events.
o Participate in international trips to meet project partners, witness project impact, to
assist or lead in auditing a project and share insights with supporters and
colleagues.
Operational Flexibility:
o Manage a varied schedule, including evenings, weekends, and extensive travel.
o Ensure tasks are completed efficiently, including additional assignments as
needed.
Other duties:
The above is not an exhaustive list of duties. From time to time, the employee may be
asked or required to carry out other additional tasks, or duties, over and above their usual
day to day activities. Employees are expected to work collaboratively to support the
overall work of Barnabas Aid.
Essential:
o Practicing Christian who is engaged in his/her local church and is committed to
Barnabas Aid’s mission and values.
Essential Knowledge, Skills and Experience: (You will demonstrate strong evidence in the following areas)
o Excellent written and verbal communication skills.
o Strong organisational, multitasking, and problem-solving abilities.
o Proficiency - Microsoft Office Pack including Word, Excel, PowerPoint, Teams and
Outlook.
o General Computer Proficiency - Understanding of file management, navigating
operating systems, and using productivity tools. (creating folders and managing
files in the cloud).
o Experienced in public speaking.
o Full driving licence
Desirable:
o Proven experience in community outreach, church engagement, or related fields.
o Familiarity with digital tools and social media platforms.
o Evidence of further education and an ability to engage diverse audiences.
o Previous church leadership experience is an advantage.
Person specification:
o Effective project management and organisational skills.
o Strong interpersonal and emotional intelligence for relationship building.
o Flexibility and adaptability to changing circumstances.
o Self-motivated with the ability to work independently and meet deadlines.
o Team worker with ability to work alone
o Ability to self-manage with a commitment to time keeping.o Motivated, adaptable and empathetic with a one-team approach and a problem-
solving mindset.
Additional Information:
o This role requires a strong ability to independently manage your time and tasks
effectively.
o Collaborative engagement with other Regional Coordinators and organisational
teams.
o From time to time, additional training, including safeguarding training, may be
required.
o The offer of employment will be subject to the appropriate pre-employment checks
such as references, qualifications, DBS criminal records, and eligibility to work in the
UK.
Barnabas Aid provides our staff with a welcoming and inclusive workplace that enables
everyone to develop and to do their best work collectively and individually. Join us and you
We aim to support Christian communities, churches and individuals around the world who face persecution and discrimination because of their Faith.



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