Operational support officer jobs in Liverpool

Are you a Microsoft Dynamics 365 CRM expert looking for a role where your skills make a real difference? We’re on an exciting journey to implement a brand-new Dynamics 365 CRM system and are seeking an experienced CRM Manager to support and maintain the system which will transform how we connect with our supporters and deliver impactful fundraising campaigns.

About the role:
This is a pivotal role in shaping the future of our supporter engagement. You’ll take ownership of our CRM strategy and management, ensuring data quality and seamless processes that empower our fundraising and communications teams. Through your proven Dynamics 365 CRM skills and experience, you will also lead the charity’s CRM business processes and data quality, collaborating with the key stakeholders across the charity.

This position is based remotely, but there is also an option to work on a hybrid basis at our head office in Norfolk. Where working remotely, you will be required to attend the charity’s head office located in Norfolk a minimum of 6 times per year and this will be at your own expense for travel and accommodation.

About you:
You’ll have advanced knowledge of Microsoft Dynamics 365 and experience configuring and optimising CRM systems. Skilled in the Power Platform (Power Automate, Power Apps, Power BI), you combine strong technical ability with excellent communication skills, making complex information clear for non-technical colleagues. Highly organised and detail-oriented, you manage workloads effectively under pressure and build positive relationships across teams. A good understanding of data protection and compliance is essential, and experience in a fundraising or charity environment is desirable.

What we offer:
Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme, a minimum of 31 days’ holiday (including bank/public holidays and mandatory shutdown between Christmas and New Year) and death in service.

World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications for all of our vacancies from under-represented groups, particularly ethnically diverse communities, LGBTQ+, and people with disabilities. 

World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking and the successful applicant for any of our vacancies will be expected to share these values.

Closing date: Friday 30th of January
Interview date: Tuesday 10th of February

Permanent, full-time (37.5 hours per week)

Remote working with some UK and international travel

We are looking for an ambitious, experienced and passionate Chief Financial & Operations Officer (CFOO) to join The Lifescape Project, leading the evolution, management and delivery of our financial and operational capacities as the organisation grows.

Our impact as a charity depends on excellent financial management and the efficient provision of supporting operational structures, policies and ways of working. As the organisation grows and diversifies, we need a dedicated Chief Financial and Operations Officer to lead the management and development of these critical functions in close liaison with the CEO. The CFOO will be second in command to the CEO and a key member of the Management Team.

About us and the role

We are a small and quickly growing UK-registered charity whose mission is to protect and restore wild, natural landscapes. We use the skills and expertise of our multi-disciplinary team (spanning science, law, economics, technology and culture) to develop projects that pursue this mission.

We use the approach of combining disciplines to design and deliver our work because the biodiversity crisis is driven and impacted by social, economic, legal and other complex factors. It is increasingly recognised that the urgent transformative change needed for a sustainable future on our planet is most effectively achieved through this approach. The Lifescape Project has a unique ability to apply these diverse areas of expertise to our mission whilst maintaining the agility of a smaller organisation in delivering our work.

Working in pursuit of our 2020-2026 strategy, the Lifescape Project has seen rapid growth in its impact, team and revenue since commencing work in 2020. Our annual revenue has increased from £265,000 in FY 2020/2021 to £1.2m in FY 2024/2025, with further growth expected in the current FY. Our team has grown from just one to a team which will number 20 at the time of the successful CFOO candidate joining. This growth to date and planned future growth requires constant evolution of our financial and operational infrastructure and an experienced hand to guide this process, which is the core purpose of the CFOO role we are seeking to appoint.

We are excited to be hiring for this role, which will be transformational for the organisation, allowing us to develop our approach to financial and operational matters and support the continued growth of our team and impact. The role will act as second in command and will deputise for the CEO when absent. We are therefore looking for a highly capable and experienced finance and operations leader with the vision to ensure that we continue to grow in a sustainable, effective and efficient way.

We currently have a full-time manager and officer in our Finance and Operations team (F&O Team), which the CFOO will be joining to oversee, develop and guide all relevant functions. With the small size of the team at this time, the CFOO will be expected to jump into the detail in some areas. In the short term this will include delivering some of the more complex areas of the F&O team’s work, such as the audit process, multi-year financial planning and legal compliance, with support from other team members and external advisers as appropriate. If we continue to succeed in delivering our growth strategy, the role will progress over the medium term with increasing team size/supervisory duties and reducing involvement in immediate implementation. Remuneration would also increase in line with growth and assuming strong performance in the role.

For further information, please download the job pack below. Candidates must review the entire job pack before applying.

To apply, please email a cover letter and CV (each a maximum of 2 pages).

Closing date: 9.00pm on 29th January 2026, however we will be reviewing applications as they come in and reserve our discretion to extend the deadline if necessary.

First interview: First round interviews are expected to take place virtually on Microsoft Teams between 3rd-6th February.

Second interview: Second round interviews are expected to take place between 23rd-27th February.

Assessed task: There will be an assessed task which candidates will be asked to complete, either before the first round or second round interview.

Start date: The role will commence as soon as possible from 1st April 2026, subject to the successful candidate’s availability.

About us

Community Foundations for Lancashire and Merseyside (CFLM) is a leading local charity that connects people, businesses and partners with the grassroots projects making a real difference across our region. We manage charitable funds, support community initiatives, and drive meaningful, measurable impact across Lancashire and Merseyside. Our mission is simple: strengthen communities, empower local people, and create lasting change where it’s needed most.

Role Summary

This role brings together operational leadership, executive support, and administrative coordination. You will ensure the organisation runs efficiently day-to-day while also driving longer‑term improvements that support CFLM’s strategic goals - including achieving annual surpluses and meeting ambitious income targets.

As the operational lead, you will work closely with colleagues across all departments and manage key relationships with external providers in HR, IT, and facilities. You will also play a central role in governance processes and provide high‑quality administrative support to the CEO and Deputy CEO.

Projects you will lead on include completing UKCF Quality Assurance and implementing the UKCF CRM (Salesforce) system.

Please see the full job description and Person specification.

The opportunity

We are seeking an experienced and values-led Chief Executive Officer (CEO) to lead East London Waterworks Park in this next phase of our development. This is a rare opportunity to shape the first paid executive leadership role in a pioneering environmental charity.

The CEO role is wide-ranging and dynamic, and will evolve as East London Waterworks Park grows. The CEO will provide strategic leadership to help realise our ambition to purchase the Thames Water depot site in East London, while strengthening our capacity to deliver community-led rewilding and nature-recovery projects across London in partnership with landowners, local authorities and other stakeholders.

An important aspect of the role will involve introducing a sustainable staffing model that complements and develops East London Waterworks Park’s existing volunteer ecosystem, and strengthens our culture, vision and values. The CEO will be supported in this work by long-standing volunteers at both trustee board and operational level, who believe in the benefits this organisational change will bring.

About East London Waterworks Park

East London Waterworks Park is a community-led charity working to reconnect people and nature. Starting from nature-first principles, and with inclusivity at the heart of everything we do, we work with communities to co-design spaces to unlock a chain of positive changes that culminate in the long-term transformation of people and place.

Our work includes:

• co-designing East London Waterworks Park with the East London community, working towards purchasing a 14-acre Thames Water depot in Waltham Forest and transforming it into a biodiverse urban park with free, accessible wild swimming and welcoming community spaces

• co-designing other nature-first spaces on disused or brownfield land in London, returning land to nature in collaboration with local communities to encourage long–term community stewardship

• hosting engagement, education, and empowerment activities that build skills, confidence and deeper connections to nature.

East London Waterworks Park is a sociocratic organisation, with a decentralised organisational structure and a transparent and collaborative approach to decision making. We have grown organically since 2019, responding flexibly to the challenges we have encountered but always committed to our core vision: creating a new kind of urban green and blue space: one that is ecologically rich, inclusive, and shaped by the people and wildlife who use it.

East London Waterworks Park is currently entirely run by volunteers but we recognise the need to transition to a more sustainable structure. We want to introduce paid employees to ensure we can deliver the exciting projects planned in 2026 and beyond, while retaining our strong community-led ethos.

More information

If this sounds exciting, please review the attached recruitment package.

Ten Ten Resources is an educational organisation that nurtures spiritual growth, personal development and social responsibility by sharing inspiring, creative content through a Catholic lens. We are seeking a Head of Finance to lead on ensuring the financial health, operational effectiveness and organisational sustainability of the company.

As a senior leader, you will integrate finance, systems and people management so that we can deliver high-quality programmes in alignment with our Catholic mission and values. You will also be a key member of the Leadership Team, contributing to organisational strategy, planning and decision-making.

We’re a small team, so this role involves operational responsibilities as well as strategic leadership and oversight. We’re also a fully remote organisation, so we’re looking for someone who thrives in a remote working environment, who is highly organised, people-focused, and committed to excellence in service. You will also play an important role in helping us embed our emerging employee-owned culture as we move through transition in 2026.

If you’re a strong financial leader with operational leadership experience in a charity, SME, education or mission-driven organisation and feel inspired by Ten Ten’s mission to support Catholic education, we’d love to hear from you.

About International Needs UK

International Needs (IN) UK is a partner of a global Christian mission and development federation working collaboratively in over 30 countries to serve families in some of the world's poorest communities. Inspired by John 10:10, “I have come that they may have life and have it to the full,” our vision is for families to access the resources they need to overcome poverty and realise their God-given potential. Our mission integrates practical development solutions—like education, clean water, and sustainable livelihoods—with the transformational message of the Gospel.

Strategic Objectives of the Role

You will play a pivotal role in evaluating, shaping and developing programme proposals put forward by International Needs partners which have a strong fit with fundraising opportunities in the UK. Developing strong partnerships to ensure effective programme delivery, and evidencing programme impact through strong communication and reporting are also key. This role is central to our mission and requires someone who both professes and practices the Christian faith in accordance with our Statement of Faith.

Responsibilities

• Advance Programme Design and Delivery - building and nurturing deep prayerful relationships, supporting partners develop programmes that meet real community needs and strengthening planning, execution and monitoring
• Enhance Programme Quality and Accountability – providing full programme cycle oversight, maintaining programme excellence and financial integrity and delivering effective reporting to all stakeholders
• Build Capacity in International Partnerships – equipping partners with tools and guidance to improve project design, implementation, and impact measurement whilst fostering a learning environment to build capacity for local sustainability and leadership
• Drive Impact Communication and Fundraising Collaboration - Translate outcomes into compelling impact stories, working closely with fundraising colleagues to align programme insights with donor engagement. 
• Support Organisational Growth and Innovation - advise leadership on funding opportunities and partnership development to support strategic decision-making, participating in cross-functional initiatives to further the mission and operational excellence of the charity. Be active in team prayer, spiritual formation, and the life of the organisation. 

Candidate Profile

We are seeking someone who is: 

• Passionate about Christian mission and prayerfully committed to global transformation 
• An effective cross-cultural communicator and relationship-builder 
• A strategic thinker who pays attention to detail 
• A self-starter who takes ownership and delivers results 
• Collaborative, adaptable, and motivated by both people and purpose 

Key Essential Skills and Experience

• Minimum 2 years’ experience in project/ministry management which can include lived experience of mission project delivery
• Strong planning, budgeting, and project evaluation skills
• Experience building capacity in international or grassroots partners

Applications close: 30th January 2026

First Interview (Online): 3rd and 4th February 2026

Second Interview (In person): 10th February (in Croydon) 

The Vacancy

Individual Giving Officer 

Salary: £30,255 - £37,732 
Location: Remote with regular travel to Downton / London for meetings.
Hours: Full time, 35 hours per week 
Contract: Permanent position 

We have an exciting opportunity for an Individual Giving Officer (Retention) to join the Commercial Directorate at Help for Heroes and play a key role in building long-term supporter relationships that help fund life-changing support for the Armed Forces community. 

About the Role 

As Individual Giving Officer (Retention), you’ll sit at the heart of how Help for Heroes builds long-term, sustainable income. You’ll lead the delivery of multi-channel retention campaigns and fundraising appeals that strengthen supporter relationships, increase lifetime value and ensure our supporters feel valued, informed and inspired to continue their support. 

You’ll own retention activity across cash giving, lottery and regular giving - shaping campaigns from idea through to delivery, optimisation and evaluation. Using insight and performance data to continually refine supporter journeys, test new approaches and ensure every communication adds value to the supporter experience. 

Working closely with the Individual Giving Officer (Acquisition), you’ll help create a seamless journey from first gift to long-term loyalty. You’ll collaborate with colleagues and external agencies to deliver high-quality, compliant campaigns that reflect the experiences of veterans and their families. 

This role offers real autonomy, variety and influence, with your work directly contributing to a strong, engaged supporter base and long-term income growth.

About You 

You care deeply about the supporter experience and understand that retention is built on trust, relevance and emotional connection. 

You have experience delivering direct response fundraising or engagement campaigns and enjoy seeing how insight, data and creativity come together to drive results. You’re confident managing multiple campaigns, working with stakeholders and suppliers, and motivated by continuous improvement. 

You’ll thrive in this role if you: 

• Love building long-term supporter relationships 

• Enjoy taking ownership and seeing campaigns through end to end 

• Use insight and analysis to inform decisions and improve performance 

• Are organised, detail-focused and calm under pressure 

• Value collaboration and shared success 

• Care about delivering work that is compliant, ethical and supporter-first 

About the Team 

You’ll join our Individual Giving team, committed to growing our supporter base and delivering meaningful, engaging experiences that inspire long-term support. 

Working closely with colleagues across the organisation and external agencies, the team values innovation, learning and collaboration - always keeping supporters at the heart of what we do. 

In return we can offer you: 

• Belonging to a team who make a difference to our community and value equality, diversity and inclusion. 

• 29 days’ annual leave plus 8 bank holidays, regardless of service — plus your birthday off to celebrate! 

• Opportunity to buy and sell up to 5 days annual leave per year. 

• Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade. 

• 3 volunteer days per year to support the Help for Heroes community.

• A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member. 

• Discounts on our branded clothing, including a free Help for Heroes hoody when you complete your induction. 

Closing date: 23rd January 2026

Please note: We may close this vacancy early should we receive a high volume of strong applications.

Chief Executive Officer - The Brain Charity
Location: Liverpool-based - occasional travel across Merseyside and the UK
Salary: £75,000 per annum + 10% company pension
Contract: permanent, full-time

Are you ready to lead a values-driven charity that supports people affected by neurological conditions and their families across Merseyside and nationally?

The Brain Charity is a Liverpool-based national charity supporting adults, children and their families affected by any of more than 600 neurological and related conditions. Founded in 1993 by neurologists at The Walton Centre, we have grown a centre-based offer, hospital liaison roles and a national information, training and support service - from practical welfare and legal advice, counselling and rehabilitation (Neuro Gym) to peer connection via The Brain Food Café and employer/school training. We put lived experience, co-production and neuro-inclusive practice at the heart of everything we do: more than half of our staff and many of our volunteers have lived experience of neurological conditions.

As our next Chief Executive, you will:

• Strategic leadership: Develop and deliver a 3–5 year strategy and an operational plan with clear priorities that secures the charity’s long-term impact and sustainable growth.
• Values leadership: Model and embed the charity’s person-centred, inclusive and co-productive values across services and culture.
• Growth & income diversification: Lead development of diverse income streams — fundraising, legacies and commercial activity — to strengthen financial resilience.
• Partnerships & advocacy: Strengthen senior relationships with NHS partners, local authorities, commissioners and wider stakeholders; amplify the charity’s voice in neuro-health and community settings.
• Service quality & impact: Embed rigorous outcome measurement, quality assurance and contract compliance so our impact drives commissioning and service development.
• People leadership: Stabilise staff morale, lead and develop a high-performing Senior Leadership Team, and promote wellbeing and inclusive working practices.
• Governance & financial stewardship: Provide timely, high-quality reporting to the Board; oversee budgeting, forecasting and risk management to safeguard financial sustainability.

Who you are:
 

• An experienced Chief Executive or senior director with a minimum of three years’ experience at CEO or equivalent level.
• Proven track record of winning and managing commissioned contracts and delivering against local authority or health contracts.
• Skilled at building strategic partnerships and commanding credibility with senior stakeholders across health, local government and the voluntary sector.
• Confident at leading turnaround and financial sustainability work - experienced in budgeting, forecasting and making difficult decisions when needed.
• A values-led, collaborative leader with high emotional intelligence, resilience and a commitment to co-production and inclusion.

Why The Brain Charity?

• Lead a respected, person-centred organisation with a unique, wide-ranging offer across advice, emotional support, rehabilitation, social connection and national training.
• A high-impact role where you can stabilise the organisation, professionalise fundraising and scale services strategically.
• Liverpool-based centre with hybrid working and national reach — a chance to influence neuro-health practice and commissioning across the UK.

For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill via the apply button with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence.

Closing date for applications: 9am, Monday 19th January 2026

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

At S.A.L.V.E. we believe:

- No young person should have to live or work on the streets

- Young people who have lived and worked on the streets deserve the chance to fulfil their potential

- Young people on the streets should have trustworthy, supportive adults around them

With the generous help of our supporters, S.A.L.V.E. works with children on the streets of Jinja, Uganda, so they have the opportunity to leave their difficult pasts behind them and move forward, towards a brighter future.

We have Drop in Centres and Street Outreach services for children currently living on the streets. We offer short term residential care in our Halfway Homes or Drug Rehabilitation Centre to help children to transition off the streets, and follow up care and support for when a child has been resettled home to their family. We also offer educational support, and/ or business skills start up and training where assessed to be needed to help a child to settle home successfully and to ensure their family can thrive in the long term.

We are looking to recruit a new CEO who believes in our vision that there should be “No Street Called Home” for children living on the streets in Uganda and who wants to help us to grow this impact and further change children’s lives.

Our Journey

S.A.L.V.E. International was founded in 2008 by Helen Huthwaite and Nicola Sansom. Since then, we have gone on to resettle 978 street connected children with their families. We have also supported 378 young people through education, rehabilitated over 1000 street connected children at our Residential Centre and initiated 495 small businesses to support families. Over the years, our advocacy work has included being part of Small Charity Week in the UK parliament, and being part of a delegation to the UN with the Consortium for Street Children.

Today we employ 4 staff in the UK and 27 in Uganda. Our annual turnover is approximately £300k. New developments in our work include sports programming and a very promising tailoring course. We are well on track to achieve our 2022-27 strategic goals - reaching more children, expanding support for girls, strengthening families and improving our funding sustainability.

Looking forward, the demand for our services continues to grow, whilst charities in general are facing a very difficult financial position. We are looking for a Chief Executive Officer who will consolidate and develop existing initiatives and continue to diversify our provision. They must be able to enhance our efforts to improve our long-term financial sustainability. Working in collaboration with the Board, they will develop our next strategic plan in line with our vision and values.

Job Purpose

● To be a visionary who drives forwards and maximises the impact of the organisation. Working with the Board of Trustees to ensure that a strong vision with clear strategic planning is in place for the organisation to best benefit our service users.

● To work with the Ugandan and UK team to develop and improve our existing programmes of work for the organisation to best benefit our service users.

● To oversee the budget, finance and risk management of the organisation.

● To oversee our fundraising strategy and grow relationships with new and existing funders to a high standard ensuring that maximum potential support is achieved.

● To proactively identify prospects, approaching and winning resources from new partnerships in the wider community to best meet S.A.L.V.E.’s aims and objectives.

● To raise awareness of the work of S.A.L.V.E. International and oversee our advocacy and communications strategy and implementation.

Key Activities

The following activities are intended as a guide to the main responsibilities of the post and are not an exhaustive list of duties and tasks.  The post-holder may be required to undertake other duties that are not listed below, at the direction of the Board.  The job description may be amended from time to time after consultation with the post holder.

STRATEGY

• Lead the organisation by working collaboratively with our global team of staff, volunteers, and board members to ensure a strong strategic plan is in place, which is reviewed and improved over time to maximise the organisation’s impact.

FUNDRAISING

• Leading and championing our fundraising strategy. Helping to develop our one off and regular financial supporters through finding new opportunities and networks, giving talks, ensuring quality timely communications, and reporting to existing supporters.
• Supporting and co-working with our Development Manager to research new application prospects, and helping to maintain and develop the income from our existing network of corporate, organisational and Trust and Foundation partnerships and donors. This includes writing and reviewing funding applications and reports as needed.
• Lead on the drafting of larger or multi-year funding applications, with support from the Development Manager to finalise.

FINANCE

• Overseeing the budget and financial management of the organisation to ensure the organisation’s long term sustainability and sound financial management, including creating the annual budget for approval by the UK Board.
• Collaboratively reviewing the charity’s financial controls and performance, including a final review of the monthly accounts (UK and Uganda), and overseeing the internal audit of our accounts with the finance committee.
• Ensuring the organisation is financially compliant according to the Charities Commission and meets all statutory requirements.

HR

• Recruiting, training, developing and managing staff and volunteers in the UK to help to build the capacity of the organisation as needed. This currently includes line managing: Ugandan Country Director, Development Manager, Communications Manager
• Support the Country Director with recruitment in Uganda.
• Creating a strong sense of team spirit and a culture of appreciation and reliability within the team by reinforcing organisation values and ensuring accountability.

GOVERNANCE

• Working closely with and supporting our UK and Ugandan boards to ensure that the governance of the organisation is strong.
• Lead on creating, reviewing, and developing policies, procedures and systems, including but not limited to ensuring quality safeguarding and risk management for the organisation.
• Ensure the organisation is appropriately prepared for potential risks
• Ensuring the organisation is compliant according to the Charities Commission and meets all statutory requirements.

COMMUNICATION

• Overseeing the communications strategy of the organisation, ensuring the website, social media, newsletters, annual report and mailings out to supporters are kept up to date by supporting our Communications Manager. This includes drafting and checking copy and promoting and marketing events and campaigns for the organisation to raise funds and awareness.
• Being an advocate for the organisation, by seeking and maximising opportunities to represent the organisation, to help raise awareness and support for the work we do and the needs of street connected children generally.

PROGRAMMES and OPERATIONS

• Leading and collaborating with the wider team to develop and improve our programmes through regular evaluation and learning reviews.
• Support the Country Director to ensure the organisation operations function smoothy, and that the strategic plan can be implemented.

PARTNERSHIPS

• Representing S.A.L.V.E. in partnerships and networks such as the Consortium for Street Children to ensure that we are making the most of funding, partnership and advocacy opportunities.
• Manage relationships with key partners in the UK and internationally, to ensure we are collaborating to achieve the greatest impact.

SAFEGUARDING

• To be the Safeguarding Lead within the organisation, and continually strengthen safeguarding as a priority in all our work.

MONITORING AND EVALUATION

• Support the Development Manager with the effective functioning of the organisations M&E system, Upshot. Ensure all team members are meeting their monitoring, evaluation and learning obligations and objectives.

SKILLS REQUIRED

ESSENTIAL CRITERIA

Fundraising and External Relations

• Proven and demonstrable track record of securing income from multiple sources, including Trusts and Foundations, corporate partners or institutional donors.
• Direct experience of preparing, writing, and managing significant funding applications, including multi-year or high-value proposals.
• Ability to represent an organisation confidently to donors, partners and external stakeholders, including through public speaking and networking.

Leadership and Management

• Senior leadership or management experience within the charity or social purpose sector, with evidence of leading teams, managing performance and developing organisational capacity.
• Demonstrable ability to build and maintain positive working relationships across teams and stakeholder groups.

Strategic and Operational Capability

• Proven ability to develop, review and implement strategies, organisational systems, policies and procedures that support growth, quality and compliance.
• Strong understanding of budgeting and financial oversight, with experience of interpreting financial information to inform decision-making.

Governance, Compliance and Safeguarding

• Knowledge of charity governance expectations and safeguarding responsibilities, ideally within organisations working with children or vulnerable groups.
• Commitment to good practice, ethical leadership and accountability.

Personal Attributes

• Highly proactive, solution-focused and resilient, with evidence of managing challenges constructively.
• Excellent written and verbal communication skills.
• Strong organisational skills and attention to detail.
• Friendly, approachable and values-driven, with clear alignment to S.A.L.V.E.’s mission and work.
• Willingness to be ‘hands on’.

DESIRED CRITERIA

Fundraising

• Experience of cultivating and stewarding significant individual donors or corporate sponsors over time.
• Experience of delivering presentations, talks or fundraising-driven events to external audiences.

International and Cross-Cultural Experience

• Experience working in an African context or supporting programmes delivered within Africa.
• Previously lived or worked in Uganda, or having strong personal ties or lived experience relevant to the Ugandan context.

Leadership and Governance

• Experience of working collaboratively with a Board of Trustees or equivalent governance body.
• Experience of leading organisational change or growth phases.

Monitoring, Evaluation and Learning

• Experience using programme data or M&E systems to inform fundraising proposals, impact reports or strategic decision-making.

Qualifications

• Relevant academic, management or professional qualification (e.g., international development, charity management, safeguarding, finance, leadership).

FURTHER INFORMATION

Reporting to: UK Board

Location: Remote, with travel in the UK and to Uganda

Working Hours: Full Time, 37.5 hours per week

How to Apply:

Please send your CV and a one page covering letter.

Your cover letter should clearly demonstrate how you meet the job specification above, and why this role is suitable for you.

Applications without a covering letter will not be considered.

Please note: You must already have the right to live and work in the UK to apply for this role.

Closing Date: Sunday 25th January 2026, 6pm

Note: Shortlisted candidates will be asked to complete a written task during the week commencing 2nd February.

Expected Interviews Dates:

- First Round (virtual): 10th and 11th February

- Second Round (in-person): Week commencing 23rd February

Anticipated Start Date: As soon as possible

Director of Operations

Lead with Purpose. Shape the Future of Christian Care.

Pilgrims’ Friend Society has been providing Christian care to older people for over 200 years. Today, as the UK faces an unprecedented ageing population, we are growing to meet the challenge and we need an exceptional leader to help us deliver our vision of fulfilled living for older people.

We operate 12 care homes and 9 housing schemes across England, with ambitious plans to expand to 15 homes and beyond. Our mission is clear: to provide outstanding care rooted in Christian values, and to partner with local churches so that older people experience dignity, community, and the love of Christ.

About the Role

As Director of Operations, you will:

• Lead and oversee our portfolio of established care homes and housing schemes.
• Ensure regulatory compliance, quality of care, and financial sustainability.
• Drive operational excellence, innovation, and efficiency through systems and processes.
• Work closely with our Executive Team to deliver our Growth and Renewal Programme, including new builds and acquisitions.
• Inspire and develop a talented team of managers and operational leaders.

This is a senior leadership role with significant influence on the future of our organisation and the lives of hundreds of older people.

About You

• We are looking for a strategic, values-driven leader who brings:
• Significant experience in adult social care operations or a closely related sector.
• Strong knowledge of regulatory, Health & Safety, and compliance frameworks.
• Proven ability to deliver quality and financial targets at scale.
• A collaborative leadership style, with a commitment to developing people and culture.

A personal Christian faith and alignment with our basis of faith(a genuine occupational requirement under the Equality Act 2010).

Why Join Us?

• Be part of a growing organisation with a clear vision and calling.
• Influence how society values older people and supports churches in ministry.
• Work in a culture that prioritises prayer, faith, and excellence.
• Competitive salary, generous holiday, pension scheme, and life assurance.

Role Purpose

The Nuclear Institute benefits from a broad and growing membership base, with our enthusiastic and knowledgeable volunteers operating nine UK regional branches and more than seven Special Interest Groups (SIG).  You will be pivotal to the delivery of the activities and events of each branch and SIG, sharing best practice and developing new network initiatives. The role will strengthen volunteer engagement and help to maximise volunteering satisfaction. Nuclear Institute communities foster connection, collaboration, and professional development, helping NI become a stronger professional home for nuclear professionals.

Job Description and Job Specification

Job title: Communities Officer
Contract: Permanent
Working pattern: Full-time, flexible hours with a 9-day in 10-day work pattern

Salary: £25,000 per annum
Annual leave entitlement: 25 days plus bank holidays.

Location: Wholly remote, UK based, with frequent travel
Reporting to: Events and Communities Manager

Key Tasks

Volunteer Engagement and Support

· Develop and grow the engagement in branches & SIGs and support volunteers to build new groups and networks.

· Build strong relationships with each branch and SIG community, providing administration support for their meetings and activities.

· With support, develop and deliver our annual in-person Volunteer Awards and annual in-person Volunteer Forum event.

· Work with the Communities and Events Manager to develop and deliver branch events and SIG conferences.

· Engage our volunteers with regular virtual ‘keep in touch’ meetings and other activities designed to maximise their satisfaction in their volunteer role – and share best practice across the networks.

· Create regular communications to engage and update our volunteers.

Community Development

· Support our communities with the development of their annual budgets and help them develop ideas for new, year-round activities to maximise member engagement and volunteer satisfaction.

· Identify opportunities for new communities and initiatives designed to broaden and grow our membership.

Operational Support

· Ensure our CRM is kept up to date with current volunteer details for each community.

· Work with each community to ensure their Terms of Reference are current and support their AGMs as required.

· Create volunteer resources, including a handbook to support and guide our volunteers to fulfil their roles successfully.

· Work with the Marketing and Communications Manager ensure communities have the digital branding and branded merchandise required, and access to their community email and community SharePoint areas.

Personal Specification

Essential experience

· Experience in a volunteer engagement role.

· Experience delivering events, both in person and virtual.

· Some experience using CRMs and reporting software.

Essential skills and knowledge

· Excellent written and verbal communication skills.

• Strong interpersonal and engagement skills.
• Ability to manage multiple projects and stakeholders.
• Strong time management and organisational skills.
• Ability to manage competing priorities in a small team environment.

Essential Behaviours

• Takes ownership and accountability for delivery.
• Works collaboratively across multiple volunteer communities.
• Demonstrates an inclusive approach to working.
• Comfortable engaging senior stakeholders with credibility.

Desirable experience

· Experience of working with event management systems and applications.

· Experience working in or with the nuclear, energy, engineering or infrastructure sectors.

· Knowledge of professional bodies, CPD frameworks or membership models.

Flexibility and accessibility

We offer flexible hours and remote working options to accommodate individual needs. This role is wholly remote and can be carried out anywhere in the UK, with frequent travel especially to London and Manchester.

Support is available for remote workers who require specific adjustments, including ergonomic equipment or assistive technologies.

Commitment to inclusion

We are committed to creating an inclusive workplace where everyone feels valued. We welcome applications from candidates of all backgrounds, including those from groups underrepresented in the nuclear sector.

Our recruitment process is fair and accessible. Reasonable adjustments are available at any stage. If you require adjustments, please contact us so we can support you.

The Nuclear Institute is an equal opportunities employer and is committed to providing positive and supportive working conditions.

CEO

We are seeking an experienced and motivated leader to guide a purposeful organisation through its next chapter.

Location: Fully remote within the UK with occasional national travel
Salary: £55,000 to £65,000
Contract: Full time, permanent
Benefits: Pension, generous annual leave, Christmas closure, family leave and sickness policies available on request
Closing date: Monday 9th February

THE OPPORTUNITY

We are looking for a new CEO! Can you uphold the thoughtful shaping and delivery of an impactful charity? Do you have senior experience in a purpose-led organisation with financial and business skills you can bring? Then you might be the right person to guide this team.

This is a great opportunity to make a life-changing difference to people living with disability!

If this is something you are passionate about, then a CEO role is a great way to use your professional experience to be a nationwide change-maker.

ABOUT THE ORGANISATION

Whether it’s mobility, daily living, or hobbies and sports, the charity creates solutions that change lives. At the heart of their work is designing and building custom made equipment, tailored to each person’s unique needs.

Volunteers bring together creativity, technical skills, and problem-solving expertise, including metalwork, carpentry, electronics, computer programming, and 3D printing, to deliver solutions that can’t be found anywhere else.

IF YOU JOIN THE TEAM…

You’ll have the rare chance to take the helm of a charity with a powerful social mission and build on their proud 60-year history, stewarding them into a new era of growth. A vibrant, passionate community of innovators and problem solvers will be right there with you.

You’ll join the vision for the charity to be a place where people of all ethnicities and backgrounds feel welcomed to work, volunteer or seek help. The organisation encourages flexible working and a culture that prioritises people, wellbeing, and collaboration.

WHO WE’RE LOOKING FOR

We are searching for a CEO who can help ensure REMAP remains resilient, relevant, and well-prepared to respond to emerging pressures and opportunities.

We are particularly seeking someone:

• Who will strengthen financial sustainability and income generation
• Has a proven track record of senior responsibility
• Energise and support a nationwide volunteer community – strengthening relationships between central staff and locally rooted branches

You do not need to meet every requirement to be considered. If you can demonstrate the experience, passion, and capability to lead with purpose, we encourage you to apply.

WHAT’S NEXT

If you are excited by this opportunity and ready to bring energy and expertise to a mission-driven organisation, we would love to hear from you.

Other roles you may have experience of could include: Chief Executive, Executive Director, Managing Director, Head of Operations, Director of Services, Director of Strategy, Director of Programmes, Operations Director, Charity Director, Social Impact Director, Senior Leader, Development Director, Leadership Consultant, Transformation Lead, Governance and Strategy Lead  #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Prospectus is pleased to be collaborating with a UK charity founded by families who lost loved ones to gambling-related suicide to recruit for a new CEO to join them on a 12-month fixed term contract to start in March 2026. The charity operates as a fully remote working organisation however there will be some UK travel required as part of the role.

The Chief Operating Officer is the most senior staff role within the organisation, responsible for the day to day running of the charity and, in close coordination with the co-founders, delivering the organisation’s strategy. During this fixed term contract, the interim COO will be responsible for overseeing major change and growth as they move into a new funding system through the statutory gambling levy. In addition, the interim COO will ensure the ongoing delivery and quality of the charity’s services and activities, and will lead and support their expert and agile staff team.

The successful candidate will have significant experience in a senior leadership role within a small charity setting. You will have demonstrable experience leading, developing and nurturing teams including remote workers. Having worked successfully at a strategic level, you will be adept at delivering strategic and operational plans, with the ability to stay on top of all aspects of the organisation. In addition to the inward facing parts of the role you will also demonstrate the drive and experience to work externally, with a range of stakeholders and contractors. You will demonstrate passion for the mission, operating with a strong political awareness and sensitivity around the subject area.

To apply please submit your CV and a two page supporting statement, preferably in Microsoft Word/PDF format. The statement should outline your motivation for joining the charity and why you feel you would be a good fit for this role. You should also demonstrate your experience and skillset with examples relating to the Person Specification section in the Job Pack. If you have any further questions or would like to know more about this opportunity please contact Steven Fraser from Prospectus.

As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.

About Social Investment Business:

By providing finance and support, at SIB we enable charities and social enterprises to exist, grow and thrive. We have disbursed nearly £0.5bn to thousands of organisations since 2002. Our team believes in the power of the social economy, champions the charities and social enterprises we support - and we are all working together to build a more equal society. 

It is a hugely exciting time to join the organisation. We are growing, investing in our expert team, and building on the successes of the last few years. 

Our values are: People First, Curious, Bold, Collaborative, Accountable

For further information on what it is like to work with us and our generous benefits please visit our website.

About this role: Reporting to the Deputy CEO, the Head of Business and Market Development will build on SIB’s existing research and findings on market scope and scale, organisational financial resilience, the cost of capital and fund financial modelling to support the delivery of SIB’s ambitious new strategy, and hit our business development targets as part of an ambitious growth plan. This new post will develop SIB’s work and the rigour and robustness of our market and financial analytics in order to grow the organisation, the amount of investment under management and the annual disbursement of grant funds.

Key responsibilities

1. Working closely with the CEO and Deputy CEO support the delivery of ambitious growth targets under the new strategy.

2. Oversee the regulatory transition to FCA regulation for a defined number of SIB subsidiaries, drawing together the relevant internal documentation, working with the FCA – and any specialist retained consultants – to ensure that SIB is quickly and effectively accredited.

3. Work with the CEO and Deputy CEO to advance SIB’s applications for capital from Public Finance Institutions including the National Wealth Fund.

4. Working with the wider BD team, draw on market and financial modelling that incorporates existing data on SIB’s customers across its funds (using e.g. IMD, turnover, assets, age, business model) to develop excellent bids and tenders for new grant funds and to structure successful investment raises.

5. Oversee the reporting of all funds managed through the SIB group subsidiaries to their investors. This should include quality control of regular analytics, KPIs and case studies, regular catch up calls with investors and occasional presentations remote and in person.  

6. Oversee the regularity and quality of analytics of SIB’s enterprise level impact to provide a consistent snapshot across all funds, including for SIB’s internal subsidiary board meetings.

7. Work with the Market and Financial Analyst to develop a strategic approach to financial modelling of funds. This should include an approach to cost base calculations (taking into account variability in disbursement rates, portfolios under management, loan vs. grant, capital vs. revenue, pace and automation), consistent treatment of interest payments, management and administrative fees and internal investment. The base model should be able to inform forward planning and business development, as well as serve to stack up the financial viability of BD opportunities as they arise.

8. Work with the Systems and Data teams to ensure that the base model is embedded within SIB’s operations and informs fund and programme management.

9. Lead a horizon scanning function that effectively drives comparative benchmarking against competitor / peer organisations.

10.  Oversee the team’s work with the Finance and Governance teams to ensure that market analytics include effective customer feedback, collected regularly and embedded in key performance indicators.

11.  Alongside the Deputy CEO and the wider Data, Insights and Advocacy team, oversee the delivery of the annual impact report, bringing colleagues together to identify key findings and deliver each report. Ensure that the impact report reflects market analytics, providing context that identifies SIB’s leadership and place within the wider sector.

12.  Oversee the management – as needed – of any external consultants working on more complex financial models / additional research and learning that contributes to market or business development.

13.  Alongside the Deputy CEO and the wider BD team, design and facilitate general learning sessions and programme specific learning sessions with small and large groups, this may include partners, customers and the SIB Board as well as colleagues. Elicit learning from these sessions, share findings and support your colleagues to integrate action points into our systems. This learning approach should particularly reflect how customer need / satisfaction is met by different fund and programme structures.

14.  Line manage the Market and Financial Analyst, Marketing Manager and BD Manager.

15.  To work in line with the organisation's values, principles and processes to achieve operational excellence.

16.  To adopt our continuous improvement and learning ethos

17.  To support and embed equality, diversity and inclusion into day-to-day behaviours and activities within your role as well as contributing more widely across SIB’s commitment to E, D & I

18.  To support and contribute to the implementation and delivery of SIB’s strategy

19.  In agreement with manager to undertake other tasks and work on cross team projects that support the objectives of SIB as required

Core competencies

• Familiarity with raising investment
• Experience of managing a high functioning business development team achieving strategic objectives
• Knowledge of financial analytics
• Excellent excel skills
• Excellent writing skills
• Excellent project management to tight deadlines
• An understanding of how to share research and data analysis with audiences of mixed experience
• Strong leadership and people management skills, with the ability to inspire teams across functions to work in an integrated way
• Strong planning skills and an ability to multi-task, work well under pressure and meet deadlines
• Excellent IT skills and the ability to learn new programmes quickly

Desirable competencies

• Understanding of FCA regulation
• Prior experience of working in a regulatory environment
• Understanding of the UK charity and social enterprise sectors

Education / Professional experience

Team leadership experience