Operations and business development lead jobs
How's your job search on our site?
The Centre for Homelessness Impact exists to improve the lives of people experiencing homelessness through better use of data and evidence.
IN A NUTSHELL:
This is a pivotal role at the intersection of finance and operations, helping to ensure the smooth and effective running of key organisational functions. The Finance and Operations Lead will play an integral role in overseeing the charity’s financial operations, supporting grant reporting and wider business development initiatives, and driving operational efficiency across the organisation.
WHY IS THIS ROLE IMPORTANT FOR THE CENTRE’S WORK?
Collaborating closely with the senior and wider teams, the Finance and Operations Lead will play a key role in financial management, and operational effectiveness, contributing directly to the success of our initiatives.
WE’RE LOOKING FOR SOMEONE WHO CAN:
-
Be the main point of contact for all finance and operational queries
-
Manage the organisation’s core financial operations, including monthly Management Accounts, project finances, VAT returns and financial reporting, while working closely with external bookkeepers to ensure effective financial management and compliance, while working closely with the COO on financial oversight and planning
-
Coordinate and manage the annual budgeting, Mid Year Forecasting and audit processes, preparing financial information, liaising with budget holders and external accountants, and ensuring timelines, reporting requirements and supporting documentation are delivered accurately and on time, while working closely with the COO on final review and strategic adjustments
-
Support the Head of People and Development with the delivery and implementation of the internal People Strategy (specifically focusing on refining recruitment, onboarding and offboarding processes, as well as providing support with grant reporting and budgeting requirements for funders)
-
Manage day-to-day operations across the organisation, including onboarding new staff, supporting HR processes, coordinating office management and equipment setup, liaising with IT support providers, arranging organisation-wide cyber security training, and ensuring the smooth running of operational processes while identifying areas for improvement
-
Collaborate with the Chief Operating Officer and the Head of Development and People to align financial and development goals
-
Identify ways to enhance operational processes to support the growth of the organisation.
-
Support the Engine Room team to establish effective organisational systems, routines and operational processes that support collaborative, person-centred and efficient ways of working across the organisation.
-
Work closely with the Senior Team to provide financial insights, support strategic decision-making, and contribute to governance processes, including coordinating board paper inputs and monitoring organisational KPIs
RELEVANT EXPERIENCE AND BEHAVIOURS:
Criteria:
-
Proven experience in finance and operations in a charity/ Third sector (Essential)
-
Experience in fundraising/development initiatives (Desirable)
-
Is committed to the vision and mission of CHI (Essential)
-
Excellent communications skills, both written and verbal with the ability to convey complex financial information to diverse audiences (Essential)
-
Strong attention to detail, good organisational skills and an ability to work accurately, calmly and effectively (Essential)
-
Good Excel skills with ability to create and manipulate pivot tables and use functions such as VLOOKUP and SUMIF. (Essential)
-
Able to take a collaborative and proactive approach to operations, with a focus on continuous improvement. (Essential)
-
Familiarity with financial regulations and a commitment to maintaining compliance. (Essential)
-
A team player able to adapt to changes in workload and priorities (Essential)
-
AAT qualification or equivalent (Desirable)
TERMS OF APPOINTMENT:
-
Both full and part-time considered.
-
Salary: £35,000 to £45,000 (pro rata if part-time), depending on experience.
-
Location: London (hybrid working model, with at least one day per week in the office)
WORKING AT CHI:
As part of the team, you’ll have access to a range of benefits, including:
-
Interest-free loans for travel, cycle to work, and tenancy deposits
-
Pension scheme with 8.5% employer contribution
-
30 days’ annual leave, rising to 33 with service
-
Enhanced family leave and pay
-
Employee assistance programme
-
Flexible working
-
Generous learning and development budget
-
Quarterly team away days
TO APPLY
We use Applied for all our internal recruitment - an independent online recruitment platform that reduces bias, improves quality of hire and increases diversity.
The closing date for this role is Monday 15 June 2026.
First round of Interviews to take place during the w/c 22 June 2026. This will include a short written exercise (that needs to be completed ahead of the interview). All details will be provided in due course.
The Centre for Homelessness Impact exists to improve the lives of people experiencing homelessness through better use of data and evidence.
The client requests no contact from agencies or media sales.
About Us
The Early Education and Childcare Coalition unites the voices of parents, children, providers, early years professionals and the wider business community, working together for investment and reform of early education and childcare in England.
We believe that we all benefit from a well-functioning early education system and we all have a role to play in ensuring it works for children, parents and the economy.
We are backed by some of the most high-profile campaign and research organisations in the UK. Our members span providers, parent groups, trade unions, the business community and NGOs. Together, we use our collective voice and research to build public and political support for change.
This is an exciting time to join the Coalition. We have experienced significant growth in recent years and, with early years firmly on the political agenda, we expect this to continue.
About the role
- Hours: 30 hours per week (this can be worked over 4 or 5 days). We will consider other working patterns with a minimum of 3.5 days per week worked over 4.
- Duration: Two-year contract, renewed subject to funding
- Location: Home-working, can be based anywhere in the country
- Salary: c. £53,820 per annum FTE (£43,056 pro-rata for 4 days)
We are a remote team, with most colleagues based outside London. This role will support the whole organisation and requires occasional in-person meetings such as in-person team planning days which you will be expected to travel to.
We work flexibly and understand the realities of balancing work with caring commitments. We trust you to manage your time, but expect most hours to be worked within core office hours. To support effective remote working, all staff work on Thursdays.
This is a senior, cross-cutting leadership role sitting at the heart of the organisation. You will lead on operations, finance, HR and organisational systems, while working closely with the Executive Director and Senior Leadership Team (SLT) and the Board to ensure the Coalition is sustainable, well-run, and set up for growth and impact.
About You
You are an experienced operations leader with a strong track record of building and running effective organisational systems, ideally within a charity, social impact or policy environment.
You are equally comfortable developing strategy and rolling up your sleeves to deliver. You bring strong financial and organisational management skills, and are motivated by enabling high-impact teams to thrive.
You have experience working at senior leadership level and are confident operating across a small, fast-paced organisation where priorities can shift quickly. You are a systems thinker who can spot gaps, create structure, and improve how things work.
What You Can Expect to Be Doing
Function leadership
- Work as part of the Senior Leadership Team
- Contribute to organisational strategy, planning and growth
- Support organisational decision-making, balancing operational, financial and strategic priorities
Develop operations and organisational systems
- Oversee the day-to-day running of the organisation, ensuring efficient and effective operations
- Develop and implement systems, processes and policies to support a scaling organisation
- Take ownership of organisational infrastructure (e.g. CRM, internal systems, workflows)
- Improve internal coordination, planning and ways of working across functions
Financial management and sustainability
- Oversee day-to-day financial operations, including reporting, invoicing and payments
- Support organisational financial planning, forecasting and scenario modelling
- Work with external accountants/bookkeepers and ensure strong financial controls
- Support the Executive Director and Board on financial governance and decision-making
People management
- Ensure the organisation has robust HR systems in place, ensuring they reflect changes in legislation, support staff wellbeing and development and foster an inclusive and positive culture
- Lead recruitment, onboarding and staff contracts
- Support performance management, team development and organisational culture
Programme and contract management
- Oversee operational delivery of programmes and projects
- Manage funder agreements and contracts, ensuring compliance and reporting
- Support programme leads with planning, delivery tracking and coordination
- Strengthen systems for delivery and accountability
Governance and organisational support
- Support effective governance, including Board coordination and reporting
- Ensure strong administration of meetings, papers and decision-making processes
- Strengthen alignment between governance, strategy and operations
Cross-organisational leadership
- Act as a central coordination point across policy, campaigns, research and communications
- Support other heads of function to deliver effectively through strong operational systems
- Identify and address organisational capacity gaps, particularly in admin, finance and infrastructure
Person Specification
Essential
- Experience of working at senior leadership level
- Strong experience in operations and financial management
- Experience establishing or improving systems and organisational infrastructure
- Experience of HR processes and people management
- Experience supporting governance and working with senior stakeholders
- Ability to operate effectively in a small, fast-paced and growing organisation
- Strong organisational, problem-solving and communication skills
Desirable
- Experience in a charity, coalition, membership or policy organisation
- Experience supporting organisational growth or scaling
- Experience managing CRMs or digital systems
- While not essential, we would welcome applications from candidate who have either a HR or a financial qualification i.e. CIPD qualified or AAT qualification or similar level of experience and knowledg
The application process
Please apply with a CV and cover letter (no more than two pages) by the listed closing date. No agencies please. We recognise that the use of AI technologies can be useful in reducing the work that goes into job-hunting, however, we kindly request that you use your cover letter to evidence that you have understood the requirements of the role and provide examples of how you can meet the criteria.
The EECC is committed to equity, diversity and inclusion. We use anonymous recruiting during the application process and we use positive action under section 159 of the Equality Act in relation to disability or race. This means that if we have two candidates of equal merit in our process, we will seek to take forward the disabled or Black, Asian, and Minority Ethnic candidate in order to diversify our staff team.
We regret that our small team does not have capacity to respond to unsuccessful applicants individually.
Timeline
- Closing date: 23:30, Thursday 11th June
- Notified for interview by: Tuesday 16th June
- Interviews: We expect this to be a two-stage interview process with first interviews held on either 24th or 25th June and second stage interviews arranged an agreed time.
Working together for an early education and childcare sector that delivers for our children, for parents, and for the economy.
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Based in either Crisis Skylight Edinburgh (EH8 8BQ), Newcastle (NE1 2AF) or Merseyside (L1 5BD) at least three days per week. There is an expectation of regular travel across all sites and travel to our London head office approximately once every six weeks.
Contract: 12-month fixed term contract or secondment opportunity, including external secondments.
About the role
This is an exciting opportunity to step into a pivotal senior leadership role at a critical moment for Crisis. We are looking for a Director of Operations on a 12-month fixed term contract or secondment, someone who thrives in periods of transformation and can lead a geographically dispersed senior team. If you are energised by complexity, motivated by mission, and ready to make a real difference during a period of change, we want to hear from you.
With a bold new strategic direction placing Client Services at the heart of ending homelessness, Crisis is implementing a place-based approach to system change, becoming a housing provider, and scaling the impact of our nine Skylights and Christmas offer. This role sits at the centre of that change. You will provide strong, values-led leadership across our Skylights in Edinburgh, Newcastle and Merseyside, senior support to the Lead Clinical Psychologist as well the entirety of Client Services across Great Britain. You will be bold in driving continuous improvement, collaborative in your approach to partnerships, impactful in your use of data and insight, and equitable in your leadership.
About you
- Significant senior leadership experience in a relevant sector, such as homelessness, adult social care, health, education, or employment, with a strong track record of inspiring and empowering people and teams through change.
- Excellent networking, partnership-building and influencing skills, adaptable to a range of audiences from frontline staff to senior politicians and funders
- A proven track record in operational leadership: implementing quality standards, compliance assurance, governance, and driving continuous service improvement
- Strong analytical skills and confidence using data to generate insight that improves service effectiveness, alongside experience managing significant and complex budgets
- A commitment to equality, diversity and inclusion, and an understanding of psychologically informed, trauma-informed approaches when working with people who have experienced complex adversity
- A genuine commitment to Crisis’ purpose and values, and a passion for ending homelessness — we particularly welcome applications from people with lived experience of homelessness
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members, volunteers and supporters are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Tuesday 9 June 2026 at 23:59
Stakeholder panel interview: Thursday 25 June 2026 online via Microsoft Teams
Main panel interview date and location: Thursday 2 June at Crisis Skylight Edinburgh
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
The Supporter Operations team at Alzheimer’s Research UK is a key point of contact in the charity for supporters and members of the public and ensures the highest standards in operational processes and compliance to ensure a first-class supporter experience.
As the Fundraising Operations Executive, you will primarily work as part of a small team to deliver essential fundraising operations activities ensuring excellent customer service, accurate records and reporting, and maintaining high levels of compliance. To ensure appropriate resourcing across the wider team and maintain SLAs, the role will also assist with enquiries and supporter stewardship activities as required.
This role is offered on a part-time basis 17.5 hours per week.
Key Responsibilities:
Donation processing
· Ensure accurate data entry within CRM Salesforce, related to all campaign types, to include: In memory, Fundraising, Sporting Events, Direct Marketing Campaigns and unsolicited gifts; ensure accurate coding of online fundraising pages.
· Comply with policies and guidelines to handle cheques, cash, and vouchers, liaising with Finance team where required.
· Ensure accurate administration related to Standing Order payments, direct debits instructions, ensuring amendments, cancellations and new instructions are correctly handled.
· Ensuring ‘in aid of’ and gift acceptance policies are adhered to.
Supporter administration & compliance
· Ensure formal guidelines and best practice are adhered to in relation to Direct Debits, Gift Aid, FR codes of Fundraising Practice, Gambling Commission, and the Data Protection Act.
· Undertake a range of administrative duties including management of internal email enquiries; incoming post management; mailing order materials related to funeral collections, fundraising merchandise, and general health information; scanning, printing and archiving of documents.
· Ensure financial compliance activities such as refunds, income reversals and recoding are correctly administered; ensuring Salesforce CRM is updated with supporter details with a high level of integrity; ensure Gift Aid administration compliance such as recording of declarations, correct storage and compliance checks are undertaken.
Knowledge, skills and experience needed:
· Confidence working with computers – good knowledge of Word, Excel, Outlook and CRM databases.
· Experience of customer care or fundraising in the charity sector.
· Experience of handling queries and complaints in administrative role.
· Excellent written and spoken communication skills.
· Good level of skills in CRM/database management skills.
· Ability to work with a high level of accuracy and attention to detail.
· Good organisational skills and the ability to prioritise workload.
· Ability to remain calm under pressure.
· Confident and engaging telephone manner.
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £12,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the7th June 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and more than a thousand international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer.
Our team is at the heart of our business and it is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying if you have any questions about working at Unifrog, please contact our Recruitment Lead (contact details on our Jobs page).
The Unifrog platform
Over the last 12 years, the Unifrog platform has grown enormously from its starting point as a simple tool to help students pick their UK university courses and apprenticeships. It now helps young people from 4 years old up to explore their interests, record the great things they’ve done, compare every post-16 and post-18 course in the UK and every undergraduate programme taught in English in the world, find and organise work experience, and draft their application materials. The platform also helps teachers and career advisers to guide students every step of the way, makes it easy for parents to explore the platform via their own accounts, and helps employer and university recruitment teams to interact directly with students.
We have a long list of exciting projects for the platform, always aiming to get us closer to achieving our mission. We are looking for someone to join Unifrog’s team to help us continually improve the platform’s existing tools, and to also develop new ones.
What you’ll do
You’ll work on improving the platform itself, mainly how data feeds into our platform and makes it work behind the scenes, as well as maintaining and improving the processes that drive our development cycles.
Your responsibilities will include:
-
Dev cycle administration
-
Owning our dev cycle administration from beginning to end, across Productlane and Linear. This includes:
-
Managing inbound product requests that have been logged on our Productlane account;
-
Updating Linear with developments that we aim to work on, are working on, or have launched;
-
Communicating updates to the team, including writing and sharing changelog posts, and creating clear documentation for changes that have gone live.
-
-
Testing functionality for upcoming or newly released changes to the platform.
-
Liaising with the team members for whom new developments are most relevant, to ensure that they have fed into plans for upcoming changes, and are happy with changes that have gone live.
-
-
Troubleshooting platform functionality issues
Investigating then answering questions about platform functionality that are raised by our partner-facing teams.
-
Point person for two technical integrations
Becoming the point person for questions about the platform’s technical integrations, specifically SSO, and Wonde (MIS integration).
-
New data projects
Supporting projects that improve how data feeds into the Unifrog platform, for example, scoping the requirements for changes to our tool that allows teachers to make bulk updates to student information.
You’ll become an expert in:
-
How the Unifrog platform works behind the scenes, with a particular focus on how complex datasets feed into the platform and power our tools;
-
Technical tools that are vital for school partners (e.g. SSO and Wonde);
-
The needs of all our different user types, including students, teachers, school groups, universities, employers, and parents;
-
How to navigate the platform as a user of each type;
-
Finding opportunities to improve our platform, particularly when data processing is key to success.
-
How our development process works, our product tech stack, and what is needed to make sure it runs as efficiently and effectively as possible;
You’ll be part of the team that:
-
Collates feedback on the platform, deciding which changes to move ahead with, and how;
-
Translates user feedback into clear, actionable requirements;
-
Investigates potential bugs and comes up with suggested solutions;
-
Communicates platform changes to the Unifrog team;
-
Answers queries about the platform from colleagues.
Working together
You’ll regularly be working with:
-
The Platform and Data Manager, who will support you in your development administration and project responsibilities;
-
The Data team, of which you will be a part, alongside whom you will work to maximise the impact of your projects;
-
Unifrog’s two co-founders, who lead on the development of the Unifrog platform;
-
User-facing colleagues, to understand what our users are asking for, as well to let them know what things have changed on the platform.
You will be line-managed by the Platform and Data Manager.
Skills and characteristics
We are looking for someone who is:
-
An independent worker: You enjoy collaborating with others, but you also thrive taking charge of your own work and projects. You are proactive about getting things done, and update people on what you’re working on rather than needing to be asked for your news.
-
A systems thinker: You enjoy finding ways to make processes work better and more efficiently. You would be able to quickly get comfortable using specialist tools like Linear and Productlane, and then use them to keep things organised.
-
Great attention to detail: You’re the type of person who notices the small things, and takes pride in being accurate and specific. You are assiduous whether you are double-checking a data upload, or writing a full and precise set of requirements for a development request.
-
Diligent: Our platform is complex and has many different sorts of users. You’re the type of person who enjoys getting to the bottom of issues, and meticulously testing things from all angles.
-
Analytical and proactive: You’re comfortable looking at data to solve problems, whether that’s figuring out why an integration failed or evaluating which areas of the platform receive the most feedback.
-
Straightforward communicator: At Unifrog we try to communicate as clearly and straightforwardly as possible, avoiding jargon as much as we can. You can explain technical issues clearly to non-technical colleagues and turn user feedback into clear requirements for our engineers.
Preferred Experience
2+ years of experience in any of the following roles (or similar) is preferred, but not required.
-
Product Operations
-
Technical Project Management
-
Technical Support
Benefits
On our jobs page you’ll find a full list of the benefits we offer our team, including:
-
Mission focussed
Join one of Escape the City’s top 1% employers and help transform careers and destinations in schools.
-
Growing company
Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.
-
Growing individually
Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
-
Have impact
Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
-
£40,000 - £45,000 per annum (Grade B), depending on experience.
-
Full time.
-
Work remotely or in our London or Edinburgh offices.
-
28 days paid holiday per year (plus bank holidays).
-
Working hours are 9am to 5pm, Monday to Thursday, and 9am to 4:30pm on Friday.
-
Start date: as soon as possible, though we will be flexible for the right candidate.
-
This position is advertised as ‘Junior Product Operations Specialist’, though internally it will be referred to as ‘Product Operations Lead’.
-
If you require reasonable adjustments, or want to discuss any details about the role before applying, please contact Mhairi (details on our website).
-
We can only consider candidates who have the right to work in the UK.
Application process
-
Deadline: 10:00am (BST) on Monday 8th June 2026.
-
We may need to close applications early if we receive a lot of interest. As long as you’ve already started applying, we’ll give you 48 hours’ notice of the deadline changing - so if you’re thinking of applying, please start an application so we can keep you updated.
Stage 1: Application form (~1 hour) ✍️
-
Visit our website to upload your CV and complete the questions and tasks below.
Please note:
We do not review CVs at this stage of the application process so please be as specific as possible about your experience.
Do not use AI to generate your answers – we compare answers to AI generated answers, and through reviewing lots of applications we quickly spot what's been generated by AI.
-
Tell us about a time you used data to identify a bottleneck, evaluate performance, or improve a process. (250 words)
-
Tell us about a time you had to investigate a complex technical issue. (250 words)
-
With reference to examples of your recent experience, what else would make you an excellent candidate for this role? (250 words)
Stage 2: Task
-
1 week to do a set of tasks that we’ll give you if you pass the first stage.
-
Tasks will be sent out after the application deadline.
Stage 3: Video call interview (1 hour) ��️
-
Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions)
-
Video interviews will take place w/c 22nd June 2026.
Inclusion and diversity at Unifrog
How we communicate:
- Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.
Embedded EDI:
- As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.
- To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.
Recruitment processes:
- To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
North & West Gloucestershire Citizens Advice is seeking an enthusiastic and motivated individual to join our strategic leadership team and help shape the future of our services and communities.
This is an exciting opportunity to join a well-established and respected charity with a strong reputation for delivering high-quality advice and support services. We are proud to be an organisation that values collaboration, innovation, and professional development, making it a great place to work and grow your career.
As part of our leadership team, you will work closely with colleagues and partner agencies to strengthen services, drive continuous improvement, and achieve the best possible outcomes for the people and communities we support.
You will play a key role in shaping and strengthening operational delivery across the organisation, ensuring high-quality services while supporting innovation, growth, and long-term sustainability.
Key details
Position: Head of Operations
Location: Flexible within North & West Gloucestershire (hybrid working available)
Hours: 1.0 FTE (approx. 37 hours per week)
Salary: £44,163
Reports to: Chief Executive Officer (CEO)
Annual leave and benefits:
27 days plus Bank Holidays
Contribution of 7% based on 4% employee contribution
Employee Assistance Scheme
Birthday Leave
Christmas Closure
Flexible Working Policy
What are the responsibilities?
- Lead and support advice, health, and community service teams to deliver high-quality and effective services.
- Oversee day-to-day operations, service performance, staffing, and resource planning.
- Use data and insight to support continuous improvement, decision-making, and operational performance.
- Support workforce development, including staff training, volunteer engagement, and organisational capacity planning.
- Work with senior leaders, partners, and funders to support service development, organisational growth, and positive outcomes for communities.
- Ensure services operate in line with quality standards, safeguarding, health and safety, and data protection requirements.
What are the requirements?
This job is for you if you:
- Have strong operational leadership and people management experience.
- Can lead teams, manage performance, and drive continuous improvement within a fast-paced environment.
- Are confident using data and operational insight to support planning and decision-making.
- Have excellent communication, organisational, and relationship-building skills.
- Are collaborative, adaptable, and committed to delivering high-quality, person-centred services.
- Share our values of inclusion, professionalism, integrity, and continuous learning.
It would also be beneficial if you have experience working within the charity, advice, health, or community sectors, knowledge of commissioning or funding environments, or experience mobilising new services or projects.
Application deadline: 14th June 2026 (may close early if a suitable candidate is appointed)
The client requests no contact from agencies or media sales.
Contract Brief: Walworth Living Room Courtyard Programme and Operations (Events)
Brief Published: 15.5.2026
Pembroke House Deadline for expressions of interest: 1.6.2026
Pembroke House is a centre for social action and residential community based in Walworth, SE17. We are seeking a dynamic freelancer to activate our newly opened outdoor Courtyard at the Walworth Living Room, while also maximising the use of capacity within the main building.
Contract Focus
Our focus is to establish the Courtyard at the Walworth Living Room as a premier summer destination through a vibrant social events programme and a high-quality local food offer, while developing a sustainable business model for courtyard activities.
Our focus times for the first stages are Friday evenings and Saturday daytimes/evenings, and we are particularly interested in attracting those living and working locally who are not available during the currently daytime opening hours of the Walworth Living Room, including young professionals and families.
You will have strong foundations to build on, including a strong programme of activities already underway at the Walworth Living Room, a semi-regular pop-up from Kaieteur Kitchen and growing local awareness of the Walworth Living Room as a venue.
Walworth Living Room
The Living Room offers a comfortable and welcoming space where people can drop in, have a cup of tea, and connect with their neighbours. We host a wide range of regular activities—from collage to ESOL classes to brunch to chess/board games—providing accessible and enjoyable ways for people to build relationships.
This regular programme is complemented by workshops, discussions, and creative sessions on topics such as sustainable food systems, local social services, housing rights, community art projects, and responses to current social issues.
The Courtyard
We now have an exciting opportunity to take the Walworth Living Room to the next stage by activating the spacious courtyard through new landscaping, introduction of a new food hatch (created from a converted shipping container) and new connections through to the large activity spaces within the main building. This development will extend the use of the site beyond the building itself, creating a more vibrant and inclusive environment for the community.
The courtyard can be integrated with the indoor spaces - including a large main hall (100 sqm) and a smaller lounge area (45 sqm) - allowing for flexible and simultaneous use across the site. Together, these spaces can support a wide range of activities and events.
The overall aim of this contract is to use these enhanced facilities to attract a broader and more diverse community, establish the Walworth Living Room as a well-known local destination, and create a space where there is always something happening for everyone.
Contract Terms
● Duration: 4 months (with potential for extension).
● Total Fee: £14560 (e.g. 3 days @ £280 per day).
● Location: On-site at Pembroke House estate, Walworth, SE17.
● Budget: There will be a small working budget to cover the costs related to this work.
Deliverables
We are looking to award a contract to an individual to deliver the following specific project outputs:
● Deliverable 1: Summer Events Programme. Design and execute social and cultural events on Fridays and Saturdays to attract various target audiences.
● Deliverable 2: Marketing & Audience Strategy. Produce and implement a marketing campaign utilizing free resources (Google Ads, Eventbrite) and targeted local outreach to build a consistent audience.
● Deliverable 3: Food & Beverage (F&B) Setup. Oversee the kit-out and setup of the shipping-container as a point of sale and service hatch, in coordination with the existing Walworth Living Room kitchen.
● Deliverable 4: F&B model. Establish a collaborative model with a pool of local food partners, including the setup of the shipping-container point-of-sale and kitchen kit-out.
● Deliverable 5: Operations & Compliance Pack. Create a suite of Standard Operating Procedures (SOPs) for kitchen use, including food safety vetting for food vendors , and on-site fire evacuation procedures.
● Deliverable 6: Financial Viability & Data Report. Produce a final report supported by performance data (footfall, revenue, community reach) and recommended business models for future sustainable seasons.
● Deliverable 7: On-site Execution. Lead the safe and compliant operation of all scheduled events, acting as the primary premises supervisor and fire warden during activation.
Experience Required
The ideal candidate will have:
● Operational Leadership: Proven experience running or supporting commercial/semi-commercial event spaces or F&B operations.
● Strategic Mindset: Ability to develop and test business models based on data and community feedback.
● Compliance Rigour: Minimum Level 2 Food Safety certification (Level 3 desirable) and a strong understanding of H&S and licensing. Current Personal Licence holder, or willing to obtain one, in order to oversee the sale of alcohol onsite.
● Community Engagement: Experience working with diverse communities and a passion for the vision of Pembroke House.
Payment Terms
● Invoices: Submitted monthly
● Terms: We will issue a contract for services.
● Expenses: Total fee is exclusive of direct project costs; travel expenses to the site are excluded.
Located in the heart of Walworth, we strive to empower communities and individuals to create a neighbourhood where everyone can flourish.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Summary
- A senior leadership opportunity to shape the operational strength, financial sustainability, and future growth of a mission-led education partnership.
- Ideal for a commercially astute, values-driven leader with strong finance expertise and the confidence to lead operations, governance, and organisational development in a collaborative, community-focused environment.
Our Client
Tower Hamlets Education Partnership (THEP) is a locally rooted, values-led organisation supporting schools and education leaders across Tower Hamlets. The partnership brings schools together to improve outcomes for children through collaboration, innovation, and locally driven solutions.
The Role
This is a pivotal Executive Team role combining finance, operations, and business development, with responsibility to:
- Provide strategic financial leadership and long-term financial planning
- Lead and strengthen organisational operations and infrastructure
- Support income diversification, new services, and sustainable growth
- Act as a key advisor to the CEO, Board, and senior stakeholders
Main Duties
- Lead budgeting, forecasting, financial reporting, and compliance across the organisation
- Drive long-term financial planning, scenario modelling, and sustainability
- Oversee core operational functions including HR, communications, events, IT, and administration
- Strengthen governance, systems, and processes to improve efficiency and impact
- Support business development, funding bids, and new partnerships through robust financial insight
The Successful Candidate
- A qualified accountant. Full member of ICAEW, ACCA, CIMA, CIPFA or equivalent.
- Strong strategic thinker with the ability to balance financial rigour with organisational mission
- Confident leader with experience improving systems, processes, and team performance
- Excellent communicator able to translate complex financial information for non-financial audiences
- Ideally experienced in education, public sector, charity, or membership-based organisations and with a strong commitment to improving outcomes for Tower Hamlets’ children.
What’s on Offer?
- Salary: £73,266 - £78,090 per annum
- Location: Shoreditch, London (with flexible working)
- Benefits: 31 days annual leave plus bank holidays, local government pension scheme,
- Culture: Values-led, collaborative, community-focused organisation with high trust and autonomy
- Impact & Progression: Opportunity to shape the next phase of THEP’s growth, influence education outcomes locally, and work closely with schools, leaders, and partners
Application Process
Mackie Myers are leading on the recruitment of this role. The recruitment will be managed by our charity, finance recruitment specialist Felicity Akins.
All applicants will need to upload their CV to the job, posted on the Mackie Myers website. Mackie Myers will screen candidates through telephone and Teams calls. Mackie Myers will then conduct a longlisting and shortlisting exercise for the vacancy. All shortlisted candidates will be expected to come to the Mackie Myers office for a fae-to-face meeting.
Timelines
• Shortlisting 1st of June
• 1st stage interviews (Teams) 4th and 5th June
• 2nd stage interviews (in-person) 12th June
If you have any specific questions regarding the role, feel free to reach out to Felicity from Mackie Myers - contact details are on the website or LinkedIn.
Our Commitment to Equality, Diversity, and Inclusion
We believe that diverse teams drive innovation and success. That's why we're committed to promoting equality of opportunity and creating inclusive workplaces where everyone feels valued and supported. We actively seek out talent from all backgrounds and strive to reflect the rich diversity of the global workforce in every role we recruit for.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Operations and Development Manager is a senior leadership role at AALT, responsible for ensuring the organisation’s operational effectiveness, financial stability, and long-term sustainability.
They will join at a pivotal and exciting moment for the organisation, as AALT prepares to open the Anti-Apartheid Legacy Centre (AALC) at Penton Street and transition into a newly restored and developed building, establishing operations and embedding a resilient and ambitious model for the future.
Working in close collaboration with the Director, the postholder will have strategic oversight of finance, HR, governance, fundraising, and day-to-day operations, while also taking direct responsibility for delivering key operational, financial, and income-generating activity.
This is a hands-on leadership role requiring both strategic oversight and active delivery. The postholder will lead on financial and operational management, co-develop and drive fundraising activity, and ensure that the organisation’s systems, processes, and resources are robust, effective, and fit for purpose.
The role will also take responsibility for venue management during the early stages of the AALC opening, before transitioning to line management of dedicated venue staff as the organisation grows.
We preserve and engage audiences with anti-apartheid heritage to inspire action and solidarity. Opening Europe’s first museum in 2026 at Penton Street
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are 4 Day Week employer
Purpose of the role
Brook is the UK’s leading sexual health and wellbeing charity, providing inclusive, confidential services and education to support people of all ages. We are committed to changing attitudes, challenging prejudice and championing equality.
We are seeking an exceptional, values-driven operational leader to join us as Assistant Director of Clinical Operations, providing strategic leadership and oversight across our national portfolio of clinical services. This is a pivotal senior role responsible for ensuring the delivery of safe, high-quality, innovative and financially sustainable services, while contributing to organisational strategy, growth and continuous improvement.
Reporting to the Deputy Chief Executive and working as part of the senior leadership team, you will lead operational performance, governance, service transformation and quality assurance across Brook’s clinical services. You will oversee an allocated portfolio of services and contracts alongside providing leadership to the Head of Clinical Operations.
You will drive operational excellence through robust performance frameworks and continuous improvement, lead the mobilisation of new services, and provide senior escalation for complex issues, ensuring strong risk management and full compliance with regulatory and contractual requirements.
With substantial experience of leading complex healthcare or public health services, you will bring strong strategic, analytical and leadership skills, alongside a commitment to delivering outstanding, person-centred care and fostering a culture of accountability and inclusion.
Essential criteria
- Significant senior operational leadership experience within healthcare, public health or related services.
- Significant experience of providing strategic operational leadership across complex, multi-site healthcare or public health services.
- Proven experience of delivering high quality services within complex contractual and regulatory environments.
- Experience of leading organisational change, service transformation and operational improvement programmes.
- Experience of budget management and financial oversight across multiple services.
- Demonstrable experience of working collaboratively with commissioners, partners and senior stakeholders.
- Experience of contract mobilisation, redesign and performance improvement.
- Experience of leading high-performing teams through periods of change and growth.
- Experience of accountability for organisation-wide operational performance, governance and service improvement.
- Experience of managing complex complaints, incidents and operational risk.
- Experience of supporting complex staffing and workforce management issues.
- Experience of developing and managing external stakeholder and subcontractor relationships.
To learn more about the role and person specification please read the attached 'role specification' which can be found on the application form.
About the role:
- Hours: Full-Time 37.5 Hours per week
(Upon completing your probationary period, you will be eligible to join the 4 Day Week program, which allows you to work 20% fewer hours without a decrease in salary)
- Contract: Permanent
- Location: This is a UK-wide role that can be primarily remote, with a designated base at the nearest Brook office or service.
- Salary: £72,000
- Closing date: 30th May 2026
- First stage interviews: 10 June 2026
Application Tip: Ensure your supporting statement refers to the person specification as this will assist in a successful sift through to the interview stage.
About Brook:
Brook is the UK’s leading sexual health and wellbeing charity. We are committed to changing attitudes, challenging prejudice and championing equality.
Our unique combination of clinical services and education programmes are designed to meet individual needs and instill positive behaviours that influence their whole lives. Our digital solutions help us reach even greater numbers of young people and professionals, and our expansion into all-age services ensures that whole communities can benefit from our inclusive, non-judgmental approach to sexual and reproductive health.
We are continuously listening to and learning from our service users and the communities we support. We amplify the voices of those who face barriers to access, ensuring that sexual health remains high on the political agenda and that law, policy and practice is aligned with what they need.
Benefits of working for Brook:
- 4 Day Week (Working 20% hours less without salary decrease)
- Annual leave – 28 days per annum, increasing up to 33 days plus 8 bank holidays
- Sick pay (from 3 up to 12 weeks fully paid)
- Flexible working
- Gratitude scheme
- Assisted purchase scheme
- Cycle to Work up to £1k
- Employee Assistance Programme (EAP)
- Long service awards
- Maternity and paternity pay
- Pension scheme – Employee pension contributions matched by Brook up to 4% of qualifying earnings
- Training and development opportunities
- Coaching
Please note - this role requires the successful applicant to undertake an enhanced DBS check. Candidates must be able to provide paperwork demonstrating their right to work in the UK.
Please note: internal applicants with live sanctions will not be considered for this role.
We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to submit your application as soon as possible.
Due to the high number of applications for this post, it will not be possible to respond to every application. We will contact you within 4 weeks of the closing date if you have been shortlisted for the role.
Thank you for your interest in working for Brook.
Brook Safeguarding with Purpose
Working with People Safely. Safe Place, Safe People.
The client requests no contact from agencies or media sales.
Keychange is a Christian charity with a proud history of supporting people by providing community for over a century. We believe that everyone has dignity and worth, and that people thrive best in communities where they are known, valued and supported. Across our care homes and housing communities, we seek to provide support that goes beyond compliance and is rooted in compassion, excellence and Christian values.
We are now seeking a Care Operations Manager to play a pivotal role in leading our care delivery.
The role
As Care Operations Manager you will oversee the delivery of consistently high-quality support across Keychange care operations. Working to the Senior Operations Manager you will be accountable for the implementation of quality standards in all Keychange care communities, making recommendations for improvement of service delivery, and among other areas of remit will be responsible for the implementation and administration of the resident safety and incident reporting as part of our safeguarding framework.
The focus of the role includes:
- Assisting Senior Operations Manager to ensure smooth daily running of Keychange care operations
- Line managing allocated community managers
- Leading Keychange resident safety and incident reporting as part of the Keychange Safeguarding Framework
- Leading operations older persons care matters, as first port of call for managers with queries and need of support
- Leading and delivering a culture of individualised and person-led support
- Liaising with statutory and voluntary agencies to ensure appropriate support for Keychange care communities
- Supporting leadership of open, transparent culture which supports continuous improvement
- Deputising for Senior Operations Manager as required
This is a management role with real impact – both within Keychange and in the lives of people we support.
About you
We are looking for a values-led manager who brings:
- Experience in delivery of well-established and high-performing care homes
- Experience of motivating and empowering colleagues, staff and/or volunteers to take responsibility for delivering a high-quality care service
- Experience in managing audits and inspections
- Ability to build positive relationships effectively with internal stakeholders and external partner agencies
- Ability to manage multiple priorities and work independently
- Level 5 in Leadership in Management and willing to complete further qualifications in a relevant field
- Ability to travel up to 40 days per year
- Sympathetic to Keychange’s Christian values, vision and mission
You will be someone who combines operational management with high standards of support, and who leads with integrity, humility and purpose. This is a management role where you can make a lasting and meaningful difference.
The role involves regular travel across our sites in the south of England.
What we offer
- Flexible hybrid working, generally at least one day in London Central Office, with family friendly working arrangements available
- Employee assistance programme (EAP) and life insurance
- Contributory pension scheme, up to 5%, with matched employer’s contribution up to 5%
- Enhanced sick pay for up to four weeks, in accordance with our sickness procedure
Please see the attached job pack for a full job description and person specification, and more information about how to apply. Please note that we reserve the right to close applications early, so we recommend that you apply at your earliest opportunity. In-person interviews will take place on 28 May 2026.
To focus on developing and encouraging community for vulnerable adults by seeking to address the risks in society of increased loneliness.
The client requests no contact from agencies or media sales.
We are looking for an experienced strategically minded and solution focused Operations Manager to join us here at the Royal College of Radiologists (RCR).
Do you want to be part of a dedicated Workforce Development team, supporting doctors who deliver imaging and cancer care services? If you have a desire to work in a people profession which strives to have a positive impact on the lives of doctors and ultimately patients; this may be the opportunity for you.
In this role the Workforce Development & Training Operations Manager will be responsible for overseeing all our workforce operations including the successful delivery of high quality training in the UK, managing applications from global members to join the UK workforce via the Portfolio Pathway, reporting back on progress against objectives and ensuring an equitable balance of work between team members to deliver high quality outcomes.
As we seek to evolve our pathways to the UK workforce, the Workforce Development & Training Operations Manager will work closely with the Workforce Initiatives Manager to plan for ongoing support for new developments, ensuring the team is appropriately trained and resourced to deliver the intended outcomes as they integrate into business as usual.
What you’ll do:
- Ensure ongoing delivery of high-quality support for specialty training across both specialties.
- Lead, motivate, performance manage and develop the team.
- Oversee the successful processing of Portfolio Pathway applications within established GMC timescales.
- Manage the closure of the Medical Training Initiative (MTI), and implementation of any MTI successor scheme
- Ensure a timely response to customer enquiries, working with direct reports to deliver an effective and knowledgeable telephone service.
What you’ll need:
- Experiencing of developing and managing a high performing operational team.
- Experience managing people, capable of inspiring and motivating.
- Experience managing and setting budgets.
- Strong communication skills.
- Customer focussed.
This is an exciting opportunity to join a progressive and forward-thinking team and organisation. At the forefront of the health agenda, our members diagnose and treat cancer, heart disease, stroke and more, whilst leading on innovations including AI, skills mix and community diagnostic hubs. If you are interested in finding out more about the Workforce Development & Training Operations Manager role and the RCR please have a read of the candidate pack.
Why join us:
- Make a difference to the lives of Doctors and medical specialties
- Hybrid working – up to 60% remote
- Modern working environment with home‑working equipment provided
- Generous annual leave, plus the option to buy up to 5 extra days
- Enhanced family‑friendly leave (maternity, paternity and adoption) for those with 2+ years continuous service
- Excellent pension scheme
- Sabbaticals (5+ years’ service) and secondment opportunities
- Interest‑free season ticket loan and cycle to work scheme
- Employee Assistance Programme
- Long service recognition awards
Rowner Community Trust (RCT) is recruiting a Business Lead which will proactively contribute to RCT becoming a more effective and sustainable resident-first organisation and help us to ensure the quality of RCT’s delivery with/by residents.
They will lead on business development, including profitable venue operations and income diversification, ensuring a friendly and high-quality approach to the community levy and help RCT become sustainable (in all senses). You will help us ensure the smooth operations of RCT i.e. accessible and safe venues, HR processes and supporting resident involvement etc. You will also work with the Chief Officer to help provide timely financial and programme monitoring and reporting for sponsors, RCT Board, levy payers etc and help to develop business cases/plans and funding applications.
The successful candidate will need to demonstrate a willingness to be innovative and be able to lead (with the whole team) on innovation and ensuring cost-effective business processes ensuring that there is a contemporary resident-focused and ‘easy’ approach.
We are looking for a motivated and entrepreneurial person, and we expect that the successful candidate would have a business management qualification (or equivalent) at a degree level, have experience in cost-effective innovation and have a positive and can-do ‘customer’-focused approach and be able to work positively as part of a diverse team including involved residents.
This role is an opportunity to make a real difference, and we are open to candidates with a wide range of backgrounds, and we are willing to be (mutually) flexible on largely office-based (core hours) working arrangements. The annual salary will be £19,800 and we also offer 30 days leave (18.0 pro-rata) and an annual wellness day.
A full job description can be found below.
We will have a drop-in information open afternoon/evening (15.00 - 19.00) on the 2nd June @ the Nimrod Centre (PO13 8AA).
Application is by a 1–2- page letter outlining your motivation and key relevant skills and an up-to-date CV. This needs to be emailed to us 17.00 on Tuesday 13th June 2026.
Job Description - Business Lead (22.5 hours) £33,000 pro-rata
Job Purpose:
Proactively contribute to RCT becoming an effective and sustainable organisation and ensure that organisational resources are available to enable the work of RCT with/by residents.
Key Objectives:
1. Proactively contribute to the development of the organisation and positively lead on business development including profitable venue operations , a high - quality approach to the community levy, i ncome diversification and help RCT r each sustainability (in all senses).
2. Ensure the smooth operations of RCT to enable programme delivery by the staff team, collaborating organisations and local residents including accessible and safe venues, HR, relevant regulatory compliance, and safe resident involvement .
3. Provide timely financial and programme monitoring and reporting for sponsors, programme funders , levy payers and the Board.
Key responsibilities:
- Positively contribute to RCT organisational & whole team development .
- Be proactive on profitable income maximisation and diversification to contribute to the financial sustainability of the organisation.
- Lead on cost - effective innovation on existing and any new business processes to ensure that there is an ‘easy’ and cost - effective approach.
- Develop a proactive and structured approach to procurement and ensure that this is well specified and cost - effective and that a recognised ‘green’ approach is achieved .
- Ensure that there is a welcoming and inclusive approach to venues which support RCT delivery , achieve full resident involvement and a measurable local impact.
- Ensure a proactive, structured and quality assured levy payment process is operating with a good relationship with levy players is being maintained and it is providing a regular and sustainable core income for RCT.
- Provide practical support to ensure effective programme delivery and monitoring including programme and financial monitoring and reporting to our funders and sponsors.
- Work with the Chief Officer to ensure that there is timely and reliable financial management information for the RCT Board and levy payers .
- Work with the Chief Officer to secure ongoing external investment in our core programmes and to deliver on a business case/ plan for our venues and spaces.
- Lead on the smooth running of the organisation ’s payroll, HR records and a proportionate and enabling approach to the relevant regulatory compliance e.g. safeguarding, health & safety, GDPR .
- Provide occasional cover for the Chief Officer.
Key Requirements:
We are seeking to become a fully resident - first organisation. So we are looking for a motivated and entrepreneurial person who is committed to creating a sustainable (in all senses) organisation which is actively enabling local residents to make a difference in their neighbourhood , including their venues and by leading the community trust . We expect that the successful candidate would have a business management qualification (or equivalent) at a degree level with experience in cost - effective innovation . You will need to have a positive and can - do ‘customer’ - focused approach and be able to work positively as part of a diverse team including involved local residents . We offer an annual salary of £33,000 pro -rata (£19,800), six weeks leave (or 18.0 days pro -rata) and an additional annual wellbeing day. We are willing to be (mutually) flexible on largely office - based /core hours working arrangements.
Key Role Metrics:
1. RCT achieves recognition as a sustainable organisation.
2. New income and planned investment targets are reached.
3. RCT spaces and buildings are generating a surplus and make a measurable positive local impact , including meaningful resident involvement.
4. Regular financial reporting to the board and levy payers is achieved.
Pay: £33,000.00 per year
Benefits:
- Free parking
- Health & wellbeing programme
- On-site parking
- Sick pay
Work Location: In person
The client requests no contact from agencies or media sales.
We’re looking for a senior leader to join our Senior Management Team and take overall responsibility for the organisation’s operational core.
This is an exceptional opportunity to join a high-impact organisation as a key member of the Senior Management Team, working in close partnership with the Chief Executive to drive organisational excellence, sustainability, and transformation.
As Executive Director, Operations, you will sit at the heart of the organisation leading critical services and ensuring everything we do is underpinned by strong governance, robust finances, effective systems and an engaged, high-performing workforce. You’ll play a pivotal role in shaping strategy, enabling delivery, and ensuring we remain fit for the future.
This role requires a strategic leader who thrives on complexity, brings clarity to challenge, and is motivated by delivering meaningful impact.
What you’ll do
- Lead core corporate functions including Finance, HR, IT, Governance and Facilities
- Contribute to organisational strategy and decision-making as a member of the SMT
- Ensure strong financial oversight, planning and risk management
- Drive continuous improvement across systems, processes and services
- Support and develop high-performing teams and a positive organisational culture
What you’ll need
- Significant senior leadership experience in a complex organisation
- Expertise in one or more corporate service areas, with the ability to lead across a broad portfolio
- Strong financial understanding and confidence overseeing organisational performance
- A collaborative and inclusive leadership style, with the ability to influence at senior level
- Sound judgement, resilience, and the ability to manage complexity and competing priorities
You’ll join a collaborative and purpose-led leadership team, with the opportunity to shape how the organisation operates and grows. This is a role with real influence, where your leadership will directly enable delivery, improvement and long-term success. Please find out more from the candidate pack.
Why join us
- Make a difference to the lives of Doctors and medical specialties
- Hybrid working – up to 60% remote
- Modern working environment with home‑working equipment provided
- Generous annual leave, plus the option to buy up to 5 extra days
- Enhanced family‑friendly leave (maternity, paternity and adoption) for those with 2+ years continuous service
- Excellent pension scheme
- Sabbaticals (5+ years’ service) and secondment opportunities
- Interest‑free season ticket loan and cycle to work scheme
- Employee Assistance Programme
- Long service recognition awards
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are seeking a highly organised and detail-oriented Finance and Operations Manager to oversee our financial operations and ensure the effective management of our resources. This role is central to maintaining our financial health and supporting our strategic goals. You will ensure all financial processes are accurate, compliant, and efficient. You will work closely with our Director to ensure all financial processes are accurate, compliant, and efficient.
We are part of the Experts by Experience Employment Initiative. The network supports inclusive recruitment of people with lived experience of the UK asylum or immigration system. If this is your experience, you can find useful resources here. You can also ask for free and private help with your application by filling in this form.
KEY RESPONSIBILTIES INCLUDE:
Invoicing and Payments
Cash and Monitoring
- Update monthly actuals and track variances within the cashflow.
- Support project teams with maintaining and reporting on budgets in line with funder requirements.
- Contribute to the development of budgets for fundraising proposals.
- Continuously review financial systems to ensure efficiency and best practice
Bookkeeping
- Carry out weekly and monthly bookkeeping tasks, including journal entries in QuickBooks and balance sheet reconciliations.
- Support the production of quarterly management accounts.
- Prepare ad-hoc financial reports and analysis as required.
- Oversee Gift Aid claims and processes.
Independent Examination, Annual Report and Accounts
-
Prepared and organised all documentation for the Independent Examination, ensuring compliance with statutory and Charity Commission requirements.
-
Supporting the Director in responding to examiner enquiries and year-end processes.
-
Reviewing financial records, reconciled balances, and drafted sections of the Annual Report.
-
Coordinating with internal teams and external advisors and assisting with implementing examiner recommendations.
If you need this information in a different format or have any questions, please let us know!
The client requests no contact from agencies or media sales.







