Operations and business development lead jobs
Keychange is a Christian charity with a proud history of supporting people invulnerable situations for over a century. We believe that everyone has dignity and worth, and that people thrive best in communities where they are known, valued and supported. Across our care homes and housing communities, we seek to provide support that goes beyond compliance and is rooted in compassion, excellence and Christian values.
We are now seeking a Director of Operations to play a pivotal role in shaping the future of our services and ensuring that our vision is lived out every day across the organisation.
The role
As Director of Operations, you will be a key member of the senior leadership team, working closely with the CEO and Board to translate strategy into high-quality, sustainable delivery with exciting future developments ahead.
You will provide strategic and operational leadership across 7 care homes and 3 housing communities in the south of England, leading and supporting a talented operations team to deliver safe, effective and person-centred services.
Key responsibilities include:
- Providing visible leadership that embeds Keychange’s Christian vision, values and culture across all services
- Leading and overseeing multi-site operations, ensuring consistently high standards of care, safeguarding and support
- Holding accountability for regulatory compliance, quality assurance and service improvement
- Driving operational excellence, innovation and efficiency through effective systems and processes
- Ensuring services are financially sustainable, working closely with finance colleagues on budgets and resources
- Developing, coaching and inspiring senior managers and leaders to perform at their best
This is a senior role with real influence – both on the strategic direction of Keychange and on the lives of hundreds of people we support.
About you
We are looking for a values-led, strategic and credible leader who brings:
- Senior leadership experience within social care, housing, homelessness or a closely related sector
- A proven track record of leading multi-site services and managing senior operational leaders
- Strong experience of working within regulated environments and delivering high-quality, compliant services
- Sound financial and commercial awareness, with experience of managing budgets and resources of a similar scale to Keychange (250 staff across 10 sites)
- A passion for developing people, culture and values-driven practice
- A personal commitment to the Christian faith and active agreement with the Keychange mission, vision and faith basis. (This is a genuine occupational requirement under the Equality Act 2010)
You will be someone who combines strategic thinking with practical delivery, and who leads with integrity, humility and purpose.
What we offer
This is a rare opportunity to take on a senior leadership role where your professional expertise and Christian faith can make a lasting and meaningful difference.
The role involves regular travel across our sites in the south of England with flexibility around base location.
To focus on developing and encouraging community for vulnerable adults by seeking to address the risks in society of increased loneliness.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing Date: 31 January 2026
Ref 7237
Save the Children UK has an exciting opportunity for a HR leader with extensive experience in people operations and organisational change and transformation to join us as our Head of People Operations and Change.
In this role, you will work closely with the Director of People to drive the strategic evolution of the People function, deliver high-impact, customer-centred services, lead change and transformation, and embed modern, agile ways of working to maximise impact for children.
This is a maternity cover contract for approx 14-months, to start at the beginning of March 2026.
About us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn, and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the role
As Head of People Operations and Change, you will play a pivotal role in shaping the future of the People function, delivering high-impact, customer-centred services and systems that enable organisational effectiveness and transformation. You will lead the strategic design and delivery of the people technology strategy, whilst embedding agile and design thinking principles to drive innovation, efficiency, and a seamless employee experience.
In this role, you will:
- Lead the development and implementation of People strategy, services, and operating models, embedding agile and design thinking principles to drive innovation and efficiency.
- Champion digital transformation across HR systems, automation, AI tools, and self-service solutions to enhance the employee experience and operational performance.
- Provide visible leadership and coaching to HR Business Partners, developing their capability as strategic talent partners and change leaders.
- Deliver complex organisational change programmes, restructures, and high-risk employee relations matters with legal compliance, risk mitigation, and a people-centred approach.
- Build strong, collaborative relationships with recognised trade unions and senior stakeholders to support sustainable business outcomes.
- Embed a proactive safeguarding culture and ensure safeguarding expertise is integrated into all relevant projects and initiatives.
About you
You're a confident change agent with experience leading organisational and people transformation within an HR environment. You bring an agile mindset, a strong understanding of HR roles and systems, and a genuine interest in using technology as an enabler of change.
Comfortable leading diverse teams through complexity and restructure, you know how to build trust, bring people with you on that journey, and embed lasting change.
To be successful, it is important that you have:
- Significant experience in HR operations and people transformation, including leading large-scale change programmes and restructures.
- Proven experience in developing and delivering products, services and operating models, ideally within a People / HR function, using Agile and Design Thinking principles.
- Strong understanding of digital HR systems and technologies, including experience leading system implementations, automation initiatives, and innovation.
- Strong understanding of employment law, risk mitigation, and people-centred change delivery, including managing high-risk employee relations matters with sound judgement, legal awareness, and a balanced, solutions-focused approach.
- Experience of engaging and negotiating with trade unions in a constructive and outcomes-driven way, with the ability to navigate sensitive and high-impact issues confidently.
- Strong coaching and people development capability, with experience building high-performing teams, especially in developing HR Business Partners into strategic talent and change leaders.
- Analytical and outcome-focused, with experience using data, KPIs and user feedback to drive decision-making, improve services and demonstrate value.
- Resilient, adaptable, and future-focused, with a commitment to continuous improvement and building inclusive, modern people practices that meet evolving organisational needs.
- Commitment to Save the Children's vision, mission, and values.
What we offer you
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
- We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
- We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Location & Ways of Working:
The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact.
This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Director of Finance and Operations
RESPONSIBLE FOR: Senior HR Executive (PT) and Database & Operations Officer (PT)
HOURS: Full-Time (9am-5pm, Monday-Friday)
JOB LOCATION: Hybrid - home and minimum 2 days in the office (Amersham, Buckinghamshire)
PENSION: 7% non-contributory
ANNUAL LEAVE: 28 days, plus bank holidays
OTHER BENEFITS: Employee Assistance Programme (EAP), Free Parking
Job Description
The Director of Finance and Operations (DFO) will play a crucial role in realising our ambitious plans as a charity. The postholder will be a member of our Senior Leadership Team (SLT), along with the CEO, Director of Development, Director of Programmes and Director of Fundraising and Communications. The DFO role is responsible for overseeing the financial health, operational effectiveness, and organisational infrastructure of the charity, ensures that the charity operates efficiently, ethically, and in compliance with all regulatory and fiduciary requirements. This role blends strategic financial leadership with hands-on operational management and is critical to enabling the charity to achieve its charitable programme as well as provide long-term sustainability.
Key Responsibilities
Financial Leadership & Management
- Provide strategic financial leadership, including long-range financial planning, budgeting, and forecasting.
- Develop and manage the organisation’s annual operating and capital budgets in collaboration with senior leadership.
- Manage the accounting functions, including payroll and pension, and month-end and year-end close.
- Prepare and present timely, accurate financial reports to the SLT, Finance and Investment Sub- Committee, and Board of Trustees.
- Monitor cash flow, reserves, and investments to ensure financial stability and liquidity.
- Ensure compliance with all financial regulations, funder requirements, and nonprofit accounting standards.
- Lead annual audits and coordinate with external auditors.
- Manage relationship with investment managers and their adherence to investment strategy.
- Support the Fundraising team in submitting income application, financial reporting, and compliance requirements.
Operations & Organisational Management
- Oversee day-to-day operations to ensure efficient systems, processes, and internal controls.
- Lead and continuously improve policies and procedures related to finance, operations, and administration.
- Manage organisational risk, insurance coverage, and compliance (e.g., legal, regulatory, and contractual obligations).
- Oversee facilities, technology, and vendor relationships, ensuring cost-effectiveness and reliability.
- Ensure strong data management, financial systems, and operational reporting tools are in place.
Human Resources & Administration
- Oversee HR operations, including payroll, benefits administration, employee policies, and compliance with employment laws.
- Partner with leadership on workforce planning, compensation strategy, and organisational design.
- Support performance management systems and contribute to a positive, inclusive organisational culture.
- Ensure onboarding, offboarding, and personnel record management processes are effective and compliant.
Leadership & Strategy
- As a key member of the senior leadership team, contributing to organisational strategy and decision-making.
- Advise the SLT and Board on financial and operational implications of strategic initiatives.
- Translate financial data into clear, actionable insights for non-financial stakeholders.
- Lead and mentor finance and operations staff, fostering professional development and accountability.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Big House is looking for an energised Finance and Operations Director to lead the charity's finance, HR, operations and legal functions. This role is suited to a strategic thinker who is happy to get stuck in with hands-on tasks. The role covers five key areas.
Financial adminstration: Magage end-to-end financial processes including invoicing, bank reconcilations, budget management
Strategic business and financial planning: Work with the CEO to design and deliver an organisational strategy backed up by robust financial planning
Fundraising: Support the fundraising team to track pipeline value and secured income against targets and provide accurate reports to funders
HR and business operations: Oversee the HR function of the charity, foster a positive work environment and design and deliver effective hiring, onboarding and performance review processes
Production managment: Oversee the management of The Big House theatre and film productions, carefully managing external delivery teams and ensuring projects run to agreen timelines and to budget
The Big House has a simple mission: to enable care leavers and at-risk young people to fulfil their potential


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Business Development Manager - Ingliston, Edinburgh EH28 8NB
Salary £35,000
Full time, fixed term role (12 month contract)
About RHASS
RHASS is Scotland’s agricultural charity and is the leading voice for Scottish agriculture and the rural community. Founded in 1784 with the guiding principles to promote the regeneration of rural Scotland, those principles still ring true today. Today and in the future, the charity strives for new ways to preserve, educate and support the industry and people who live and work in the Scottish countryside, by uniting communities and investing in innovation, education, wellbeing and the environment. RHASS is the charity who puts on the Royal Highland Show at it’s home venue the Royal Highland Centre, showcasing the very best in farming, food and rural life at Scotland’s largest outdoor event.
The role
This is an exciting new role within RHASS, where you will have have the opportunity to shape the direction of the role. The Business Development Manager will lead the growth of commercial revenue across the Royal Highland Show (RHS), focusing on new new income streams, high-value partnerships, and diversification of commercial activity
This is a strategic and externally focused role responsible for market development, corporate engagement, and long-term commercial planning, ensuring that all opportunities align with RHASS’s mission and brand.
You will manage the full commercial development cycle—market mapping, lead generation, proposition design, negotiation, contracting and account management - while maintaining close working relationships with various departments to ensure alignment and support across commercial activity.
Strategic Business Development
- Develop and deliver a commercial growth strategy aligned with RHASS and RHS priorities.
- Work with the Head of Show to develop and implement a long-term commercial strategy aligned with RHS’s goals and priorities.
- Identify and develop new commercial opportunities that sit outside existing commercial models, adding incremental value to the Show.
- Proactively identify and create compelling business cases and commercial proposals for new ventures.
- Act as the point of contact for key commercial partners, ensuring strong relationships and long-term retention..
Business Development & External Engagement
- Develop and maintain a strong pipeline of prospective corporate partners, clients, and commercial customers.
- Engage collaboratively with Sponsorship and Trade Stands teams where appropriate to support joined-up commercial conversations and maximise overall show value.
- Attend industry events, exhibitions, and networking functions to promote RHS commercial opportunities and build relationships.
- Liaise with the relevant Chief Stewards, the Operations team, and external contractors to ensure smooth and professional delivery of the show.
- Work cross-functionally to ensure commercial opportunities are aligned with wider RHS initiatives, events, and brand strategy.
Event Delivery & Partner Experience
- Plan and oversee commercial client activations and hospitality experiences at the Royal Highland Show.
- Provide on-site leadership to ensure commercial partners receive first-class service and fulfilment.
- Collaborate with internal teams to deliver excellent logistics, communications, and end-to-end partner satisfaction.
Merchandise & Corporate Liaison
- Support the development and expansion of RHS merchandise and commercial product lines, working closely with Sponsorship Executive & Marketing.
- Lead corporate sales for the Royal Highland Show (e.g., hospitality, group bookings, commercial packages).
- Contribute to the development of new revenue-generating projects, products, or commercial models.
What You’ll Bring
Essential
- Proven experience in business development, commercial growth, or new revenue generation, ideally within events, exhibitions, visitor attractions, or complex commercial environments.
- A strong track record of identifying, developing, and delivering new income streams, partnerships, or commercial opportunities from concept to contract.
- Excellent interpersonal and communication skills with the ability to influence, negotiate, and build rapport at all levels.
- Strong project management and organisational skills; comfortable handling multiple priorities and developing new initiatives in evolving environments.
- Experience working cross-functionally and engaging constructively with multiple internal stakeholders.
- Commercial awareness and financial literacy, including pricing, value propositions, and return on investment.
- Proficiency in CRM systems and MS Office Suite.
Desirable
- Familiarity with sponsorship management software or platforms.
- Experience working with boards, high-level sponsors, or trustees.
- Knowledge of merchandise sales and corporate hospitality logistics.
Application deadline: Friday 30th of January 5pm.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We believe everyone deserves healthy, sustainable and culturally appropriate food, where they live. We believe the way people access food should be rooted in health, dignity and choice. We believe the food system should be shaped and determined by everyone, and that every voice matters. We believe a thriving local, independent food economy is one that celebrates healthy food. We believe that good food is not a luxury. It’s a basic human right.
If this aligns with how you see the world, and you want to use your skills and experience to help us build towards it, you’ll feel at home here.
Why this role matters
Alexandra Rose run practical place-based food system transformation projects based around a voucher for fresh fruit & veg. We currently have 9 projects across the UK, and we’re aiming to scale in the coming years. Each project operates the same model, but each project adapts to work with different communities, different languages, different community support infrastructure, different retail options, and more.
At the core, we work with local trusted community organisations who distribute our vouchers to local families on low incomes with young children, and in some areas to local adults on low incomes managing food related health conditions (diabetes, obesity, high blood pressure, etc). Voucher distribution is linked to a range of wider wrap around services to ensure that our projects support people in getting out of poverty in real and long-lasting ways. Our vouchers area accepted exclusively by local, independent healthy food businesses, ensuring that we are also supporting a fairer, healthier local food economy.
Our model directly tackles the barriers of affordability and accessibility to the most nutrient dense and most expensive element of a healthy diet. We change the health outcomes of young children and adults living with food related health conditions. We actively change the food environment that is available to a range of people who have been disadvantaged for decades.
As we grow nationally and expand the reach of our projects across multiple regions, we need strong operational leadership to ensure we can deliver consistently, efficiently and with confidence. You will help shape the systems and structures that support our operations, building on the strong work of our existing project teams.
This role is central to developing an operational approach that is both standardised and adaptable, supporting diverse communities while ensuring high-quality delivery, compliance, data collection and organisational resilience. As a senior leader, you will be an active part of the organisation’s Senior Management Team, and play a vital role in guiding the organisation through change, whether driven by shifts in policy, political context, funding environment or community need.
Key Responsibilities
Operational Leadership & Systems Development
- Build on the strong work of our project teams to develop consistent, scalable systems and processes that support effective delivery across different communities.
- Lead the design, implementation and continuous improvement of robust operational systems: data management, compliance, monitoring, reporting, risk management and quality assurance.
- Ensure compliance with relevant regulations (including data protection/GDPR), charity governance requirements and internal administrative standards.
- Work closely with external tech support and internal teams to maintain and improve our digital platforms and tools.
Project Oversight & Delivery
- Provide leadership and coordination to regional project coordinators, ensuring high-quality delivery and alignment with organisational standards.
- Oversee the development of a simple, practical monitoring, evaluation and reporting framework to enable accurate tracking of reach, impact and performance across all projects.
- Support internal reporting to the CEO, SMT and Board, and external reporting to funders, partners and local authorities.
Financial & Resource Management
- Work with the Head of Finance to align operational budgets with organisational priorities, ensuring responsible resource allocation and cost-effective delivery.
- Contribute to financial forecasting and scenario planning from an operational perspective.
Organisational Resilience & Adaptability
- Contribute to organisational planning in response to external changes (policy shifts, political changes, funding conditions, inflationary pressures, etc.).
- Lead operational risk management and ensure continuity of delivery under changing circumstances.
- Promote a culture that values clarity, reliability, adaptability and dignity in service delivery.
Team & Stakeholder Management
- Line-manage project coordinators.
- Maintain strong relationships with local partners, community organisations and local authorities to support effective delivery.
- Support clear internal communication so that people understand processes, compliance expectations and their roles in operational delivery.
Person Specification
We’re looking for someone who:
- Has significant relevant experience in operations management.
- Is highly organised, systems-focused and confident designing and continually reviewing and improving processes, tools and operational frameworks as the organisation grows.
- Is comfortable navigating and coordinating multiple projects, teams and stakeholders across different regions.
- Understands data protection, compliance and risk.
- Has strong digital literacy and can quickly learn new systems. The platforms and apps that underpin our work are central to Operations Team working.
- Has strong financial literacy and experience with budgets, forecasting and resource planning.
- Remains calm, pragmatic and solutions-focused during periods of change or uncertainty.
- Communicates clearly, constructively and collaboratively.
- Shares our belief in dignity, community, independence and the right to good food.
Why join us?
- A senior leadership role with genuine influence in a mission-driven charity.
- The opportunity to shape and strengthen the systems that will support national growth.
- Work that contributes directly to fairer, healthier, more dignified food access across the UK.
- A culture that values flexibility, clear thinking, integrity and adaptability.
Use of AI in applications
We recognise that candidates may choose to use AI tools to support aspects of their application, such as grammar, formatting, or drafting. We understand that using AI tools in this way can help you express your strengths more clearly. However, your final submission must be a genuine, accurate reflection of your own skills, experience, and understanding of the role.
To support integrity and transparency in our recruitment process, we ask that you include a brief note explaining where and how AI tools were used in your application. Applications that appear overly generic, inconsistent with interview performance, or rely heavily on generative AI without clear attribution may raise concerns during the selection process.
Additional information
We want our organisation to reflect the diversity of the communities we work in, and we welcome applications from people from all backgrounds.
Interview dates
- First stage interview - Thursday 19th Feb online via Teams
- Second stage interview - Thursday 26th Feb in person in a central London location TBC
Please submit your CV and cover letter through the Charity Jobs Portal only. We use anonymous recruitment applications sent by email will not be included in the selection process.
N.B Applications without a cover letter will not be considered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Charity Operations Manager
Location: Remote / Cambridge (1 days per week in the office)
Hours: 37.5 per week
Salary: £47,810 to £54,710 per annum
Reporting to: Managing Director
Term: Permanent
Aquilas is delighted to be partnering with Royal Papworth Charity to recruit a Charity Operations Manager to play a key role in the delivery of the charity's strategic objectives, ensuring effective governance, operational oversight, and stakeholder engagement across a diverse portfolio of grant-funded hospital projects.
We are looking for an experienced and motivated person who wants to drive transformational change across the entire charity. If you have Charity, Operations, Governance or NHS grant giving experience please take a look.
About the Charity:
Royal Papworth Charity plays a vital role in ensuring that Royal Papworth Hospital is able to offer superior facilities, exceptional patient care and an enhanced patient experience thanks to the generosity of our supporters. We provides grants to support transformational projects across the hospital, many of which have a direct and immediate impact on our patients, their families and our staff.
Royal Papworth Hospital is the UK's leading heart and lung hospital, delivering care to more than 50,000 patients a year in its new state-of-the-art hospital in Cambridge.
About the role:
This is a leadership role responsible for the operational delivery of a diverse portfolio of grant-funded projects across the Trust, driving innovation in patient care and clinical excellence.
The postholder will oversee the charity's governance, compliance, and financial operations, ensuring robust systems are in place to support effective decision-making and strategic delivery. Working closely with clinical teams, senior managers, and external stakeholders, the Charity Operations Manager will play a central role in translating strategic priorities into impactful, well-governed programmes.
Person Specication:
- Demonstrates good levels of financial acumen including the management of financial budgets.
- Experience of leading or working in complex project teams within an organisation.
- Proven ability to influence, inspire and effectively manage staff.
- Experience of working across organisations on projects.
- Understanding the significance of national developments and their impact at a local, regional level.
- Sound knowledge in the use of information technology and its application in practice.
- Ability to analyse and interpret data.
- Experience in writing development propositions.
- Experience presenting complex, sensitive or contentious information to a wide range of stakeholders with varied backgrounds.
- Analyses multiple demands on the service and resources, while balancing needs against available resources. Assesses likely impact on local service of national developments.
- Ability to provide and receive highly complex and sensitive commercial information. Experience working with complex facts or situations which require analysis, interpretation and evaluation of a range of options.
- Plan and organise broad range of complex activities; formulates, adjusts plans or strategies.
- Ability to communicate across organisational boundaries effectively.
- Excellent oral and written skills, with experience in using PowerPoint for report writing.
- Excellent attention to detail. Ensuring data and reports are presented to a high-quality standard.
- Presentation skills and the ability to present to a range of groups and individuals.
To Apply:
To receive a candidate pack or arrange a confidential conversation, please contact:
Kieran McGorrian, Head of Not for Profit Appointments, Aquilas
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Pilgrims’ Friend Society is a long-established Christian charity supporting older people to live well in safe, caring communities. We are seeking an experienced and inspiring Housing Operations Manager to lead our housing services and shape their future.
This is a pivotal role, driving the delivery of our Housing Strategy, ensuring excellent tenancy and estate management, and leading housing managers to achieve high performance, strong compliance and outstanding resident satisfaction.
You will provide visible, pastoral leadership to housing managers and residents, fostering cohesive teams, engaged communities and well-run schemes. You will oversee budgets, service charges, health and safety, safeguarding and GDPR, while ensuring our properties remain clean, safe and attractive. Resident engagement sits at the heart of the role, including meetings, consultation, prayer and community building.
Have a watch here of "What it means for us, to work in a Christian Care Home like ours:" https://youtu.be/uCa1_BtS34w
For more information, please read the job pack
Key responsibilities
- Lead delivery of the Housing Strategy 2025–30 and action plans
- Line-manage and support housing managers, promoting accountability and innovation
- Oversee allocations, tenancy and estate management, and resident engagement
- Ensure full compliance with housing legislation, policies and audits
- Manage budgets within agreed tolerances and monitor service charges
- Drive improvements in resident satisfaction, wellbeing and community life
About you
- At least 3 years’ management experience in social or supported housing
- Strong people leader with a supportive, values-driven approach
- Confident managing budgets, compliance and performance
- Highly organised, adaptable and IT-literate
- Willing to travel nationally and work flexibly, including on-call cover
*Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010)).
Hours:
40 hours per week, usually worked over 5 days.
"On-call" cover required to meet demands
Benefits:
- Company car available if required
- Remote working
- Ongoing and continuous training and development
- Ongoing support from management
- Being part of our friendly and committed staff team
- Employee assistance programme
- Perkbox rewards
- Team events
- Paid DBS checks
- Pension scheme
- Recommend a Friend Scheme
- Medicash
— What our staff say about working at Pilgrims' Friend Society: …“a loving and supportive company …" —
Pilgrims’ Friend Society is a registered charity. Our Christian ethos is central to everything we plan and do. We welcome applications from people of all backgrounds.
We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.
Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested.
The client requests no contact from agencies or media sales.
Location: Bradford, Hybrid (2–3 days in the office, with travel as required for meetings/training)
Salary: £77,405 per annum, plus essential car user allowance of £1,250
Contract type: Permanent
Hours: 35 per week, Monday – Friday, 9am–5pm
Thousands of families across the country rely on us for safe, affordable and sustainable homes. As we continue to modernise our services and evolve how we work, our technology foundations have never been more important.
It’s this belief – that everyone deserves a place to call home – that drives everything we do. Together, we’re finding new ways to innovate for our customers, strengthen the way we operate, and create a thriving workplace that supports everyone.
If you're looking for a role where you can lead meaningful change, bring big ideas, and shape the future of our digital operations, this is the place to be.
About the role
Lead, transform, and protect our digital future.
We’re searching for a Head of IT Operations & Service Delivery who can seamlessly combine deep technical expertise with strong strategic leadership. You’ll be responsible for ensuring the technology our colleagues and customers depend on is available, secure, resilient and cost-effective—while leading two pivotal functions: Service Operations and Technical Operations.
This role suits someone who thrives in complexity, owns outcomes, and embraces the challenge of stabilising today while architecting tomorrow. Whether you’re resolving a critical incident, strengthening our cyber posture, or driving our cloud migration roadmap, your impact will be felt across the organisation.
Salary
The spot salary for this role is £77,405 per annum for candidates who fully meet the requirements.
If you’re still building some of your skills or experience, you may start at 5% or 10% below spot, with clear progression opportunities and structured support.
About you
- Proven experience leading IT Operations in complex, multi-system environments.
- Strong understanding of security frameworks, threat detection, incident response and operational cyber maturity.
- Experience with IaaS, PaaS, SaaS and hybrid cloud strategies.
- Technical depth across infrastructure, networking and enterprise systems.
- Experience maturing and enforcing release management frameworks aligned to ITIL best practice.
- Strong understanding of infrastructure and application dependencies during releases and changes.
- Excellent communication, relationship-building and influencing skills at senior levels.
- A proactive, forward-thinking approach to risk, service improvement and operational excellence.
A place to build a future
We’ve got big ambitions, and we’re looking for people who want to grow with us. You’ll have the chance to expand your skills, shape your career and thrive in a collaborative, supportive environment.
What you’ll receive:
- 28 days’ holiday, plus bank holidays, birthday leave, and the option to buy more.
- Health & wellbeing support including a cash health plan, online GP, Health MOTs, gym discounts and a volunteering day.
- Financial benefits including car leasing options, salary sacrifice schemes and exclusive discounts.
- Future security with both Defined Contribution and Defined Benefit pension schemes, plus life assurance at three times your salary.
- Family-friendly policies including enhanced parental leave and flexible working.
- Career development through management and leadership training, apprenticeships and more.
This is more than a job—it’s a place where you can make a real difference, be valued and grow your career.
We’re committed to inclusion
We celebrate diversity and strive to create a workplace where everyone feels respected, supported and able to thrive.
If you need reasonable adjustments during the recruitment process, let us know—we’ll make it happen.
Please note: Candidates must have current eligibility to live and work in the UK. Accent does not hold a sponsorship licence.
If you’re looking for a place where you can make a meaningful difference—to society, to our organisation and to your future—apply now.
Recruitment Agencies: We work exclusively with partners on our PSL and do not accept speculative approaches.
You may have experience of the following: Head of IT Operations, IT Operations Manager, Service Delivery Lead, ITIL, Azure Operations, Cloud Migration, Service Management, IT Infrastructure, Enterprise Networking, Cyber Security Operations, Incident Response, Operational Resilience, Disaster Recovery, Business Continuity, P1 Incident Management, Platform Operations, IT Service Desk, Technical Operations, etc.
REF-226 184
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About MediCinema
MediCinema is a UK-registered charity dedicated to providing cinema experiences inside hospitals to support the emotional, physical and mental health of NHS patients, their families, and carers. For 25 years, we have brought the power of cinema to hospitals, and in recognition of our impact, MediCinema was honoured with BAFTA’s Outstanding British Contribution to Cinema Award at the 2025 EE BAFTA Film Awards.
We build and run fully accessible cinemas within hospitals, screening the latest films at no cost to patients or the NHS. Our services help reduce isolation, stress, and anxiety, enhancing emotional and mental wellbeing while fostering resilience. We support patients of all ages, including dedicated paediatric screenings at several sites.
We have an ambitious goal to establish a MediCinema in every NHS region across the UK, and rely on long-term partnerships with NHS Trusts, Hospital Charities and the corporate sector to sustain and expand our services.
The Role
Reporting to the CEO, this new senior leadership role is central to ensuring MediCinema’s financial sustainability, operational excellence, and people-centred culture. The Director will lead the charity’s finance, HR, and business operational functions, ensuring robust systems, compliance, and strategic alignment with our mission.
This is a hands-on role for a values-driven leader who thrives in a collaborative, purpose-led environment and is passionate about improving patient experiences through innovative service delivery.
This role will be managing external HR and IT consultants and supported by a part time (1 day per week) assistant.
Key Responsibilities
Leadership and Strategy
· Participate in strategic and business planning processes, supporting the CEO and trustees to develop the strategic plan
· Serve as a key member of the Senior Management Team (SMT) contributing to the strategic direction and day to day management of the organisation.
Finance
· Lead the finance function, overseeing budgeting, forecasting, management accounts, and statutory reporting.
· Ensure robust financial controls and compliance with regulatory requirements.
· Manage cashflow, reserves, and risk, supporting strategic financial planning.
· Lead on financial reporting to the Board and relevant committees.
· Oversee payroll, pensions, and financial administration.
· Managing the annual audit process and liaising with auditors
· Liaising with tax specialists on VAT, corporation tax and other matters as required.
· Liaising with the Treasurer on all key financial matters on a quarterly basis
Business Operations
· Ensure efficient delivery of office services and a safe, well-maintained working environment.
· Lead on the IT systems and digital strategy ensuring platforms are secure and support business needs
· Work with the external IT consultant to maintain and evolve the infrastructure, systems and processes in place to align with business needs and industry regulation
· Keep abreast of changes and updates to Data Protection legislation and ensure that staff receive regular training on Data Protection and Cyber security
· Manage contracts, suppliers, and internal processes to ensure value and efficiency.
· Support the commissioning of new MediCinema sites, including project planning and stakeholder engagement.
· Lead on the annual insurance renewal process
HR and People Development
· Lead on strategic workforce planning, recruitment, onboarding, and talent retention.
· Embed inclusive HR policies and practices aligned with MediCinema’s values.
· Provide support and evolve processes to strengthen employee relations, performance management, and wellbeing.
· Support line managers in developing high-performing, motivated teams.
· Ensure compliance with employment law and HR best practice.
· Work with the external HR consultant on HR admin,including due diligence, onboarding and recruitment.
Governance and Compliance
· Maintain up-to-date policies and procedures across finance, HR, and operations.
· Ensure compliance with legal, regulatory, and safeguarding requirements.
· Support the CEO and Board with governance processes, reporting, and policy development.
The Person
Experience and Background
We are seeking a strategic leader with experience across finance, operations, and HR — ideally within the UK charity or public health sector. You may have worked in healthcare, education, or social impact organisations, and bring a strong understanding of compliance, governance, and people leadership. Candidates with a relevant background in SMEs may be considered, but will need to demonstrate a commitment to quickly developing the specialist knowledge required by charity regulations and an aptitude for operating within the third sector.
You will be comfortable working in a hands-on, collaborative environment, with a deep respect for MediCinema’s mission and values.
Skills and Qualifications
· Professional accounting qualification (ACA, ACCA, CIMA or AAT)
· Strong understanding of HR, IT, risk management, and governance in small teams
· Proven experience managing budgets, audits, and accounts (Quickbooks experience ideal)
· Excellent project management and strategic planning skills
· Strong interpersonal skills and the ability to lead and mentor others
· A proactive, organised, and solutions-focused approach
How to Apply
Please send your CV and a covering letter telling us about your suitability for this role, why it appeals to you and what makes you a strong candidate (no longer than one side of A4). Please note applications will be anonymised.
Closing date for applications: Midday, Friday 30th January 2026 with a view to holding first round interviews in mid February.
We are an equal opportunities employer and an accredited Living Wage Foundation employer.
We provide cinema experiences inside hospitals to support the emotional, physical and mental health of NHS patients.
The client requests no contact from agencies or media sales.
Director of Operations
Lead with Purpose. Shape the Future of Christian Care.
Pilgrims’ Friend Society has been providing Christian care to older people for over 200 years. Today, as the UK faces an unprecedented ageing population, we are growing to meet the challenge and we need an exceptional leader to help us deliver our vision of fulfilled living for older people.
We operate 12 care homes and 9 housing schemes across England, with ambitious plans to expand to 15 homes and beyond. Our mission is clear: to provide outstanding care rooted in Christian values, and to partner with local churches so that older people experience dignity, community, and the love of Christ.
About the Role
As Director of Operations, you will:
- Lead and oversee our portfolio of established care homes and housing schemes.
- Ensure regulatory compliance, quality of care, and financial sustainability.
- Drive operational excellence, innovation, and efficiency through systems and processes.
- Work closely with our Executive Team to deliver our Growth and Renewal Programme, including new builds and acquisitions.
- Inspire and develop a talented team of managers and operational leaders.
This is a senior leadership role with significant influence on the future of our organisation and the lives of hundreds of older people.
About You
- We are looking for a strategic, values-driven leader who brings:
- Significant experience in adult social care operations or a closely related sector.
- Strong knowledge of regulatory, Health & Safety, and compliance frameworks.
- Proven ability to deliver quality and financial targets at scale.
- A collaborative leadership style, with a commitment to developing people and culture.
A personal Christian faith and alignment with our basis of faith(a genuine occupational requirement under the Equality Act 2010).
Why Join Us?
- Be part of a growing organisation with a clear vision and calling.
- Influence how society values older people and supports churches in ministry.
- Work in a culture that prioritises prayer, faith, and excellence.
- Competitive salary, generous holiday, pension scheme, and life assurance.
The client requests no contact from agencies or media sales.
Purpose of the Role
- Strategic and operational leadership across operations, service delivery, HR, finance, data, income generation, risk, and organisational development.
- Ensures the organisation is safe, well-governed, compliant, financially sustainable, and trauma-informed.
- Acts as an organisational anchor: clarity, structure, stability.
- Initially oversees one frontline delivery team to understand ground-level operations.
Key Responsibilities
Strategic Operations & Leadership
- Develop and implement organisational structures, systems, and processes.
- Support CEO with organisational change and restructuring.
- Provide senior leadership and model relational, reflective practice.
Service Leadership & Management
- Line-manage Business Support Manager, Data/Impact Lead, and core operational workstreams (HR, H&S, GDPR, admin, website, data).
- Line-manage one Area Team; ensure reflective supervision and supportive accountability.
- Participate in safeguarding rota.
- Lead recruitment processes across the organisation.
Organisational Structure, Policy & Risk
- Develop and embed organisational policies, procedures, manuals, and guidance.
- Strengthen internal processes for clarity, consistency, and relational practice.
- Lead organisational risk management.
- Oversee project management for new initiatives.
Finance Oversight
- Support CEO and Finance team in budget monitoring, financial planning, and sustainability.
Income Generation
- Assist in funding applications, reporting, and exploring new aligned funding streams.
Reporting, Evaluation & Impact
- Oversee data collection and reporting, ensuring trauma-informed, ethical practices.
- Produce the annual Impact Report.
- Develop external evaluation processes and relationships.
Stakeholder Management
- Build relationships with local authorities, funders, partners, and community organisations.
- Represent the charity externally.
- Travel to service delivery areas as required.
Please see Job description for more information.
REF-225 841
Permanent, full-time (37.5 hours per week)
Remote working with some UK and international travel
We are looking for an ambitious, experienced and passionate Chief Financial & Operations Officer (CFOO) to join The Lifescape Project, leading the evolution, management and delivery of our financial and operational capacities as the organisation grows.
Our impact as a charity depends on excellent financial management and the efficient provision of supporting operational structures, policies and ways of working. As the organisation grows and diversifies, we need a dedicated Chief Financial and Operations Officer to lead the management and development of these critical functions in close liaison with the CEO. The CFOO will be second in command to the CEO and a key member of the Management Team.
About us and the role
We are a small and quickly growing UK-registered charity whose mission is to protect and restore wild, natural landscapes. We use the skills and expertise of our multi-disciplinary team (spanning science, law, economics, technology and culture) to develop projects that pursue this mission.
We use the approach of combining disciplines to design and deliver our work because the biodiversity crisis is driven and impacted by social, economic, legal and other complex factors. It is increasingly recognised that the urgent transformative change needed for a sustainable future on our planet is most effectively achieved through this approach. The Lifescape Project has a unique ability to apply these diverse areas of expertise to our mission whilst maintaining the agility of a smaller organisation in delivering our work.
Working in pursuit of our 2020-2026 strategy, the Lifescape Project has seen rapid growth in its impact, team and revenue since commencing work in 2020. Our annual revenue has increased from £265,000 in FY 2020/2021 to £1.2m in FY 2024/2025, with further growth expected in the current FY. Our team has grown from just one to a team which will number 20 at the time of the successful CFOO candidate joining. This growth to date and planned future growth requires constant evolution of our financial and operational infrastructure and an experienced hand to guide this process, which is the core purpose of the CFOO role we are seeking to appoint.
We are excited to be hiring for this role, which will be transformational for the organisation, allowing us to develop our approach to financial and operational matters and support the continued growth of our team and impact. The role will act as second in command and will deputise for the CEO when absent. We are therefore looking for a highly capable and experienced finance and operations leader with the vision to ensure that we continue to grow in a sustainable, effective and efficient way.
We currently have a full-time manager and officer in our Finance and Operations team (F&O Team), which the CFOO will be joining to oversee, develop and guide all relevant functions. With the small size of the team at this time, the CFOO will be expected to jump into the detail in some areas. In the short term this will include delivering some of the more complex areas of the F&O team’s work, such as the audit process, multi-year financial planning and legal compliance, with support from other team members and external advisers as appropriate. If we continue to succeed in delivering our growth strategy, the role will progress over the medium term with increasing team size/supervisory duties and reducing involvement in immediate implementation. Remuneration would also increase in line with growth and assuming strong performance in the role.
For further information, please download the job pack below. Candidates must review the entire job pack before applying.
To apply, please email a cover letter and CV (each a maximum of 2 pages).
Closing date: 9.00pm on 29th January 2026, however we will be reviewing applications as they come in and reserve our discretion to extend the deadline if necessary.
First interview: First round interviews are expected to take place virtually on Microsoft Teams between 3rd-6th February.
Second interview: Second round interviews are expected to take place between 23rd-27th February.
Assessed task: There will be an assessed task which candidates will be asked to complete, either before the first round or second round interview.
Start date: The role will commence as soon as possible from 1st April 2026, subject to the successful candidate’s availability.
To apply, please email a cover letter and CV (each a maximum of 2 pages). Candidates must review the entire job pack before applying.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Community Foundations for Lancashire and Merseyside (CFLM) is a leading local charity that connects people, businesses and partners with the grassroots projects making a real difference across our region. We manage charitable funds, support community initiatives, and drive meaningful, measurable impact across Lancashire and Merseyside. Our mission is simple: strengthen communities, empower local people, and create lasting change where it’s needed most.
Role Summary
This role brings together operational leadership, executive support, and administrative coordination. You will ensure the organisation runs efficiently day-to-day while also driving longer‑term improvements that support CFLM’s strategic goals - including achieving annual surpluses and meeting ambitious income targets.
As the operational lead, you will work closely with colleagues across all departments and manage key relationships with external providers in HR, IT, and facilities. You will also play a central role in governance processes and provide high‑quality administrative support to the CEO and Deputy CEO.
Projects you will lead on include completing UKCF Quality Assurance and implementing the UKCF CRM (Salesforce) system.
Please see the full job description and Person specification.
The client requests no contact from agencies or media sales.
Do you enjoy problem-solving and implementing new processes? Do you pride yourself in delivering a good service to colleagues? Do you want to work for a charity that makes a difference here in York?
Age UK York is a local charity that exists to support older people of York, their families, and carers. Our team provides a wide range of services that make a valuable difference to the needs and lives of older people across the city. Through a dedicated team of staff, volunteers, and supporters, Age UK York has been supporting older people in York for over 50 years and exists to continue to be there when needed.
If you are highly organised and are knowledgeable of health and safety and data protection, we would like to hear from you. As Operations Manager, you will support the office function and our people, providing key assistance to our teams delivering services. This includes essential organisational support for Information and Communications Technology (ICT), estates management, and related health and safety and risk arrangements.
You will ensure the efficient and effective running of our Age UK York office, and the processes and systems needed to facilitate this. This extends to the other premises used by our organisation, including our charity shops in York.
You will manage a small team of staff, ensuring services are delivered effectively. You will work to meet other managers’ expectations and balance competing business priorities while maintaining high customer service standards. This includes making sure relevant processes meet our National Quality standards.
Key Responsibilities:
- Line management of staff, including Administration and Data reporting roles.
- Work with service managers to align the cross-organisation Business Support function to the developing needs and priorities of our operations. Liaising with external stakeholders, including providers, landlords, suppliers, and partners, in undertaking works and reviewing the effectiveness and value for money.
- Management of our St. Edmunds office and ensuring a safe and effective working environment for all our team and visitors.
- Provide oversight to our shop locations across York, working with our shop teams to ensure suitable, high-quality, and welcoming locations.
- Work with the CEO and other colleagues in our obligations in accordance with data protection law – including GDPR – and undertake named duties such as our assigned information governance role registered with the Information Commissioner’s Office (ICO) and commitments to partners such as the NHS.
- Work with the CEO and colleagues in ensuring organisational Health and Safety and our commitment to the highest standards for our people and all who use our services.
Key Qualifications, Skills, and Experience:
· Self-motivated with effective organisational skills, including prioritising, managing competing demands and monitoring own and others' workload
· Relevant experience in operational services: administrative, ICT, and premises management
· Knowledge of GDPR regulations
· Passion and commitment to work within a not-for-profit organisation and foster a team approach in working to help others
Salary and Benefits:
· £28,176.46 per annum on a 35 hour per week contract
- A genuinely friendly and supportive environment
- Generous holidays – 26.5 days plus bank holidays (pro rata for part-time employees). Additional leave – an extra day of long service.
- Birthday day off
- Enhanced sick pay after 6 months of service
- Potential for funding towards professional qualifications
- Employee discounts
- Free eye test
- Free flu jab
Please provide a cover letter alongside your CV.
The client requests no contact from agencies or media sales.



