Operations jobs in strawberry hill, greater london

About the role

We are seeking a Risk and Compliance Manager to play a key role in strengthening MAP’s governance, risk management and compliance frameworks. Reporting to the Deputy Director of Risk and Compliance, you’ll lead the day-to-day implementation of risk assessments, compliance checks, policy oversight, and due diligence processes. This is a cross-functional role working closely with teams in the UK and field offices to ensure regulatory and donor compliance, ethical conduct, and risk awareness across the organisation.

About you

You’ll bring at least five years’ experience in risk, compliance or audit, ideally within the charity or humanitarian sector. You’ll have excellent analytical, communication, and training delivery skills, with a solid understanding of compliance frameworks, donor regulations, and ethical standards. A relevant qualification or certification (e.g. IRM, ICA) is highly desirable. Arabic language skills are a plus.

If you are a proctive, values-driven professional who thrives in a fast-paced environment and is passionate about upholding integrity and accountability in humanitarian work, we’d love to hear from you.

Key Responsibilities
Risk Management
• Maintain and regularly update the corporate risk register and support country teams in localised risk 
identification and tracking.
• Facilitate risk assessment workshops and training for staff on identifying, analysing, and mitigating 
operational and strategic risks.
• Monitor and analyse trends in incidents, near misses, and vulnerabilities to inform continuous risk 
mitigation efforts.

Regulatory and Donor Compliance
• Conduct internal compliance reviews and targeted spot checks to assess adherence to donor, legal, 
and internal policy requirements.
• Monitor compliance with safeguarding, anti-fraud, anti-terrorism, sanctions (e.g. OFSI), and other 
critical MAP policies.
• Provide compliance and risk-related input during proposal development, programme design, and 
donor reporting cycles.

Due Diligence Oversight
• Lead due diligence assessments for partners, suppliers, and grantees, ensuring alignment with MAP’s 

Due Diligence Framework.
• Conduct follow-up reviews and verification checks, and support teams in completing and 
documenting appropriate due diligence procedures.
• Contribute to ongoing improvements of MAP’s due diligence tools and processes and deliver 
relevant training and guidance to implementing teams.

Policy and Procedure Oversight
• Assist the Deputy Director of Risk and Compliance in drafting, reviewing, and updating MAP’s risk 
and compliance-related policies.
• Ensure policies are rolled out effectively, understood, and consistently applied across all 
departments and country offices.

Training and Capacity Building
• Deliver awareness and induction training on risk management, compliance, and ethical conduct to all 
staff.
• Coordinate regular refresher sessions and support field and HQ teams in building their compliance 
and risk management capacity.

Reporting and Advice
• Prepare regular reports, dashboards, and analysis on the status of compliance, risk trends, and 
mitigation progress for senior management.
• Advise staff and managers on compliance-related issues, policy interpretation, ethical dilemmas, and 
practical risk mitigation strategies.
• Escalate significant risks or non-compliance concerns to the Deputy Director of Risk and Compliance 
in a timely and clear manner.

Person Specification
Qualifications and Experience:
•Professional Qualification: Educated to degree level in a relevant discipline. A compliance or riskrelated certification (e.g. IRM, ICA) is desirable.
•Risk & Compliance Experience: Minimum 5 years in a compliance, risk management or audit role. 
Experience working with internal policy enforcement, donor regulations, or NGO legal compliance.
•Controls & Policy: Demonstrated experience implementing policy oversight or contributing to compliance frameworks.  exposure to safeguarding, GDPR, or anti-bribery requirements.
•Sector Knowledge: Familiarity with development, humanitarian or regulated NGO settings is beneficial.

Skills and Knowledge:
• Language Proficiency:
      oFluent in English, both written and spoken.
     oArabic is an advantage for field communications.
•Governance, Risk & Controls: Understanding of risk assessments, compliance audits and governance 
best practices.
•Regulatory Compliance: Awareness of charity law, donor compliance, and safeguarding.
•Analytical Skills: Ability to evaluate processes and detect gaps or inefficiencies.
•Communication: Strong writing and presentation abilities.
•Organisation & IT: Capable of managing multiple tasks and confident with Excel, SharePoint, and policy 
tracking systems.

Personal Attributes and Other Requirements:
• Integrity: Demonstrates confidentiality, neutrality and professional ethics.
• Cultural Sensitivity: Works effectively with global colleagues and understands context-specific risk 
dynamics.
• Proactivity: Acts on issues and flags concerns early.
• Travel: Open to limited international travel as required.
• Alignment: Belief in MAP’s mission, with commitment to equity and humanitarian principles.

This job description is not exhaustive and is intended as a guide to the role. It will be reviewed periodically and 
 may be amended to meet the evolving needs of Medical Aid for Palestinians. The Head of Internal Audit will be 
 expected to operate in line with any organisational policies and procedures and to uphold MAP’s ethos of 
 dignity, accountability, and solidarity in all areas of work

About Us

Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.

St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man.  We have a passionate commitment to our young people, placing them at the centre of everything we do.  We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.

We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong.We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.

St Christopher’s Academy

At St Christopher`s we can provide more than just a care job. We can offer you a career where you can develop your skills and knowledge while making a difference to young people’s lives.

When you join St Christopher’s, we will set you up in your career with a tailored development plan. Whether you want to move across to a different service, become a Manager or just explore further your current role, we will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher’s Academy, please visit our website.

We are proud that 84% of all our Team Leaders, Deputies and Managers are internal promotions.

About the role

As an Experienced Practitioner, you will provide direct support and care for our young people who have complex emotional and mental health difficulties (such as trauma and loss) and can struggle to regulate their emotions.

Working within a therapeutic framework, you will develop a direct programme of work aimed at developing authentic relationships with our children and young people (aged 12 – 17 years old), you will also have responsibility for making sure our residents are safe, providing support, liaison with other professionals and completion of support documents to record information.

If applying for the Waking Night role, you will have the additional support of an on-call manager should there be any emergencies. Further to this, you will be involved in monthly team meetings and receive monthly supervision.

Applicants should have

• Level 3 Diploma in Residential Childcare or equivalent (i.e. Level 3 Diploma Children and Young People Workforce with the children's social care pathway) or be willing to achieve the Level 3 Diploma in Residential Childcare within 2 years as per Children’s Homes Regulations 2015 (England).
• Minimum of 1 years’ experience working and supporting children and Young People to achieve their full potential.
• Genuine commitment to working with and supporting children and Young People to achieve their full potential; with the ability to build and promote trusted relationships while maintaining professional boundaries.
• An understanding of the issues facing children and Young People and a basic understanding of safeguarding Regulations and Procedures.
• The ability to cope effectively with challenging behaviour.
• Good communication and team working skills.
• Flexibility to work shifts, including weekends and bank holidays.
• Commitment to undertake any mandatory training (outside of working hours) and continuous learning to ensure a high level of service.
• Creativity, enthusiasm and energy to inspire and encourage young people to achieve their goals.

What you should expect from us

• Salary: £28,912 per annum. Overtime / bank holidays paid time-and-a-half and 2 weekends off per month.
• A friendly working environment, a fun, open and honest culture.
• 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
• Industry leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and social pedagogy.
• Contributory pension scheme, enhanced maternity and company sick scheme.
• UK Life Assurance (Death in service) to the value of 3 times your annual salary.
• BUPA employee assistance programme, offering counselling, financial advice and legal support.
• Cycle to work scheme.
• Bluelight card; discount shopping scheme at hundreds of retailers across the UK.
• Discretionary funded training programs.
• Employee awards based on performance and length of service.
• Fantastic opportunities to develop your career within our range of services.

Recruitment Process

At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.

Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting.

First Stage Interview – Tuesdays & Thursdays throughout July and August

Shortlisted candidates will be invited to attend an interview at our Head Office

Second Stage

Successful candidates will then attend the second stage interview at the home they have applied for.

We advise you to apply as soon as possible as applications will be reviewed on a rolling basis.

Please note:

• This post has a minimum age restriction of 21 year for roles working directly with children and young people in our residential and supported accommodation Homes in line with the Equality Act ‘occupational requirement’.
• It is illegal to apply for any role that involves working with children and young people under the age of 18, if you know you are barred from working with children.
• all shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.

At Ambitious about Autism we're currently looking for a Prospect Research Lead to join our team.

You will be critical in strategically driving our growth, improving practices and increasing efficiency, through guiding and supporting colleagues across the fundraising department. You will work particularly closely with the Major Donor, Trusts and Foundations and Corporate Teams to help grow pipelines and bring to the forefront the most exciting opportunities.

You'll develop processes and tools relating to prospect research, such as pipeline management and prospect propensity evaluations. You'll also lead regular pipeline review meetings to support, guide and motivate fundraisers to drive movement through pipelines.

We are looking for someone who has:

• Proven experience of identifying and qualifying potential new major donors, trusts, senior volunteers and corporates, resulting in further income for the organisation
• Proven experience in communicating effectively and presenting data, information, trends and recommendations effectively with a wide range of audiences
• Experience of forming, maintaining and growing working relationships and ability to influence and persuade
• An understanding of trends and developments across the high value fundraising sector, as well as prospect research

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Starting Salary: Up to £35,000 depending on experience

Specific Hours: 40 hours per week shift work- including evenings, weekends, bank holidays and sleep-ins. 

(flexibility to work evenings and sleep-ins are for the Day position. Waking Night position requires staff to be awake for the entire night shift).

Sleep-ins: £50. Overtime / bank holidays paid time-and-a-half and alternative weekends off

Location: Croydon, CR2 - closest station is 1 stop after East Croydon | 10 minutes from Clapham Junction | 20 minutes from Waterloo.

Looking for fantastic career progression, excellent training and therapeutic support? Join our committed and professional team and make a difference to young people living in residential care, where no two days are the same!

About the role

As a Children’s Residential Worker, you will directly look after children and young people who have complex emotional and mental health needs due to trauma, loss and other adverse experiences.

You will be required to support children to regulate and understand their emotions. Working within a therapeutic framework, you will develop a direct programme of work aimed at developing authentic relationships with our children and young people (aged 12 – 17 years old on admission to the Children’s Home).

You will have a key role in making sure our children are safe and happy. You will also be required to work collaboratively with key professionals to ensure that information is recorded and shared appropriately, as well as to enable children to receive the multi-agency support that they require.

If applying for the Day position, you will be required to do sleep-ins paid at £50 each.

If applying for the Waking Night position, you will have the additional support of an on-call manager should there be any emergencies. Further to this, you will be involved in monthly team meetings and receive monthly supervision.

Applicants should have

• Level 3 Diploma in Residential Childcare or equivalent (i.e. Level 3 Diploma Children and Young People Workforce with the children's social care pathway) as per Children’s Homes Regulations 2015 (England).
• Minimum of 2 years’ experience working and supporting children and Young People to achieve their full potential.
• Genuine commitment to working with and supporting children and Young People to achieve their full potential; with the ability to build and promote trusted relationships while maintaining professional boundaries.
• An understanding of the issues facing children and Young People and a basic understanding of safeguarding Regulations and Procedures.
• The ability to cope effectively with challenging behaviour.
• Good communication and team working skills.
• Flexibility to work shifts, including weekends and bank holidays, and if applicable, sleep-in’s.
• Commitment to undertake any mandatory training (outside of working hours) and continuous learning to ensure a high level of service.
• Creativity, enthusiasm and energy to inspire and encourage young people to achieve their goals.

What you should expect from us

• Salary: Up to £35,000 depending on experience
• Sleep-ins: £50. Overtime / bank holidays paid time-and-a-half and alternate weekends off
• A friendly working environment, a fun, open and honest culture.
• 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
• Industry leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and social pedagogy.
• Contributory pension scheme, enhanced maternity and company sick scheme.
• UK Life Assurance (Death in service) to the value of 3 times your annual salary.
• BUPA employee assistance programme, offering counselling, financial advice and legal support.
• Cycle to work scheme.
• Bluelight card; discount shopping scheme at hundreds of retailers across the UK.
• Discretionary funded training programs.
• Employee awards based on performance and length of service.
• Fantastic opportunities to develop your career within our range of services.

Recruitment Process

At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements. Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting.

Your Online application must include a supporting statement addressing the criteria stated in the Person Specification.

For the full Job Description and Person Specification please see our wwebsite. CV’s will not be accepted.

For more information or assistance during the application process, please visit our website.

Closing Date: August 18th 2025

First Stage Interview – Throughout August 2025

Shortlisted candidates will be invited to attend an interview at our Head Office

Second Stage Interview 

Successful candidates will then attend the second stage interview at one of St Christopher's residential homes.

Our Children and Young People are looking forward to hearing from you

We advise you to apply as soon as possible as applications will be reviewed on a rolling basis.

Please note:

• This post has a minimum age restriction of 21 year for roles working directly with children and young people in our residential and supported accommodation Homes in line with the Equality Act ‘occupational requirement’.
• It is illegal to apply for any role that involves working with children and young people under the age of 18, if you know you are barred from working with children.
• All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.

Colne Connections Project Manager
Reference: CCPM25 
Location: Colne Valley Park Visitor Centre, Denham, Nr. Uxbridge
Contract: Fixed Term contract to end of June 2027, with potential to make permanent, subject to gaining Round 2 funding
Salary: £39,000 to £44,000 per annum
Hours: 37.5 hours per week

Groundwork South is excited to announce that the Colne Connections Project has been awarded Development Phase funding from The National Lottery Heritage Fund. We are now seeking an experienced Project Manager to lead this critical stage of the programme.

Summary of role: The Project Manager will play a central role in shaping and configuring the individual projects that will form the core of our Delivery Phase funding application. This is a unique opportunity to help define a vision for the Colne Valley Regional Park, bringing environmental, educational, and community benefits to life.

We’re looking for someone with strong project development experience, a passion for landscape and heritage conservation, and the ability to work collaboratively with a wide range of partners.

If you're ready to help shape the future of the Colne Valley and leave a lasting impact, we’d love to hear from you.

Our office, in the middle of a country park right next to a chalk stream, is a special place to work.

About Us

Groundwork South works with communities across the south of England to transform their lives and the places where they live. We have been at the forefront of social and environmental regeneration for over 25 years, and today we have a simple mission: to create better places, improve people’s prospects, and promote greener living and working.

We are passionate about creating a future where every neighbourhood is vibrant and green, every community is strong and able to shape its own destiny, and no-one is held back by their background or circumstances. This vision drives the work that we do. Each year we deliver over 100 innovative projects, tackling the biggest issues facing our communities and creating real and lasting, positive change.

Closing date for applications: Monday 8th September
Interview dates:
1st Stage – Friday 12th September (online)
2nd Stage – Thursday 18th September (in-person)

Interested?

If you would like to find out more, please click the 'redirect to recruiter' Apply button. You will be directed to our website to complete your application for this position.

Groundwork South is an equal opportunities employer and welcomes applications from all members of the community.

No agencies please.

Are you a creative, organised, and analytical individual with a strong passion and knowledge of social media and the drive to make a difference for animals raised for food?

The Humane League UK (THL UK) is a charity ending the abuse of animals raised for food by influencing the policies of the world's biggest companies, demanding legislation, and empowering others to take action. 

We're a mission-driven, energetic team focused on problem-solving and effective teamwork, and have grown significantly over the last few years. 

Thanks to our effectiveness, The Humane League has been named Top Charity by the independent evaluator Animal Charity Evaluators for every rating period since 2012.

THL UK is an equal-opportunity employer. We are committed to furthering equity and inclusion, and we value diversity. We seek people from a wide range of backgrounds who will bring a fresh perspective to the team, not just because it is the right thing to do, but because it makes us stronger. 

We make employment decisions by matching our organisational needs with the skills and experience of candidates, irrespective of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, neurodiversity, age, or veteran status.

​We are proud to be a Disability Confident Committed Employer, demonstrating our commitment to recruiting, retaining, and supporting disabled people and people with health conditions, based on their skills and talent.

You can read more about how The Humane League UK is working on Diversity, Equity, and Inclusion on our website.

If you have any questions or concerns regarding accessibility, please contact us via our website and we will be happy to discuss, via email or telephone, reasonable adjustments that you may require throughout the process.

The position:

The Humane League UK is seeking a creative, proactive, and strategically-minded individual with the drive to end the abuse of animals raised for food.

As Social Media Coordinator, you will live and breathe all things social media, understanding its potential contribution to achieving our mission.

You'll lead all activities across our Facebook, X, Instagram, Threads, YouTube, and LinkedIn, as well as keeping an eye out for opportunities elsewhere on social media. With strong working knowledge across social channels, you’ll implement a digital strategy focused on reaching, engaging, and converting our audiences to take action for animals.

This role reports to the Digital Communications Manager.

We will be holding a webinar on Wednesday 6th August at 7pm BST for you to find out more about the role and to ask any questions you may have. The webinar will be hosted by Holly Spindler, Digital Communications Manager and Hannah Yates, Head of Communications. If you’re interested, please register by following the 'Redirect to recruiter' button.

Who you are:

You are passionate about The Humane League’s mission of ending the abuse of animals raised for food. With an attention to detail and strong written and verbal communications skills in English, you’ll have a keen eye for persuasive and punchy copy and an ability to adapt your tone of voice.

You’ll be able to prioritise and manage multiple tasks efficiently in a fast-paced environment, ensuring that you meet deadlines and communicate internally.

You’ll have experience of digging into the data, using analytics to assess results, gain learnings, and action those learnings to improve channel performance. You understand what audiences want to see from different channels, and how to get cut through and reach attention on each one.

You are a whizz with editing tools and can create compelling, dynamic video and static content that hooks people in and keeps them watching.

You’ll be comfortable reacting to opportunities nimbly and being proactive in looking for stories to tell about our work, seeing every interaction as an opportunity. 

You’ll be willing to be the face of the organisation on social media, ensuring that you have a good working knowledge of our issues and campaigns in order to motivate support for them.

You will have a supporter-centric approach to communications, responding to comments and messages from a place of care and empathy.

While working with autonomy is an important part of your role, strong collaboration and communication skills are paramount to your success.

Primary Responsibilities:

• Ownership of our social media channels; regularly testing, creating, and posting content that is tailored to each platform, using each channel’s features to maximise impact towards our goals.

• Planning and building social media campaigns that strategically integrate goals and consider metrics.

• Updating the communications calendar.

• Create inspiring concepts and develop these into compelling, on-brand, platform-specific content using tools like Canva and Adobe Express.

• Social media community management including moderating and responding to comments and messages to ensure people feel valued, engaged, and we are building strong relationships with supporters and potential supporters.

• Regularly monitoring social trends to create topical content.

• Using tools such as Google Analytics, Facebook insights, and Sprout Social to report on post and channel performance, monitoring and evaluating success against goals on a monthly basis.

• Contribute to or initiate the development and improvement of processes that improve delivery and collaboration.

• Keep up to date with new features and tech related to social media platforms, as well as other organisations’ activity, to ensure the most engaging and effective content.

• Encourage and assist staff members in producing social media content, supporting them with creative and technical guidance and giving feedback.

• Contribute to other communications activities such as website and PR content, as necessary.

• Attend events, protests and actions as necessary, developing on-the-ground content plans that effectively showcase our actions and further our goals.

In addition

• Update the wider team on social media progress and insights.

• Perform any other duties assigned by the Digital Communications Manager or Head of Communications.

• Participate in team meetings including note-taking and facilitation.

• Help us make THL UK an inclusive workplace where employees and supporters are proud to be members of the movement

• Demonstrate commitment to creating a stronger and more effective animal protection movement through inclusion and belonging, recognising the need for all of us to do better for social justice on a personal and organisational level.

• Attend in-person workshops several times a year.

Essential Skills and Experience:

• Strong working knowledge across multiple key social media platforms, particularly Instagram and Facebook – this could be through professional experience or demonstrable extensive personal use.

• Experience in planning, creating, and scheduling social media content ahead of time, as well as reactive content.

• An understanding of how different audiences engage with content across various platforms, and what they want to see from each.

• Confident using the features and tools of each channel to optimise reach and engagement.

• Experience using data and analytics to assess social media performance, extract insights, and apply learnings to improve results.

• Proficiency with editing tools to create both video and static graphic content.

Desirable Skills and Experience

• Proficient in tools such as Google Analytics, Facebook Insights, and Sprout Social (or similar).

• Experience in community management, including responding to comments and messages in a timely, appropriate, and engaging way.

• Knowledge of factory farming/farmed animal welfare issues

For full details of the role, including the key competencies we see as the the most important requirements for being successful in this position, please visit our website by following the 'Redirect to recruiter' button.

Hours:

As an organisation we work a four day work week. This is a full time position of 30 hours per week over Monday to Thursday.

Good to know:

You will have access to:

• ​A fully remote work environment and team (all equipment is provided)
• A 4 day working week 
• 20 days leave plus 8 days for bank holidays that can be used at a time of your choice
• ​Flexible working hours
• ​A workplace pension
• An annual learning and development budget
• Support for mental and physical wellbeing 
• £25 per month reimbursement towards home working costs

At The Humane League UK, animal welfare is at the forefront of our everyday work and as such, many of our employees are vegan by personal choice. All of our events and workshops offer only plant-based meals. We welcome all mission-aligned candidates to apply, no matter where you are in your journey to end the abuse of animals raised for food.

We are looking to speak to a wide range of candidates with diverse backgrounds - #NonGraduatesWelcome

Our employees all work remotely but still enjoy a supportive, collaborative environment.

For our salaries to be fair, transparent and equitable we want to provide a system that delivers a competitive salary in the market and could eliminate potential biases in compensation (such as the gender pay gap). For more information about the Social Media Coordinator salary please the attached document.

All applicants need to be:

1. ​Fluent in written and spoken English.
2. ​Live and have the right to work in the UK (we are unable to consider applications from those without the right to work in the UK).
3. ​Committed to our mission to end the abuse of animals raised for food.

The Process:

All applicants will be contacted within one week of the closing date to let you know if you have been successful in reaching the next stage.

Our full interview process comprises of the following stages:

• A skills test to give us an opportunity to see your skills in action (completed remotely).
• Join an online interview (via video call) so we can learn more about each other.
• Final Interview (via video call as above)

For full details of our recruitment process please see the attached document. 

Philanthropy Manager (Major Donors) 
Salary: £40,000 to £45,000 per annum
Location: Hybrid – London EC1Y/Home/Travel to events

About MQ Mental Health Research:

MQ is the first major charity funding mental health research. By connecting scientists with supporters, together we strive to understand mental health, improve treatments and prevent mental illness.

We champion and fund world-class research to transform the lives of everyone affected by mental illness.  By connecting scientists with supporters, together we strive to understand mental health, improve treatments and prevent mental illness.

About the Role:

You will play an active role in identifying, cultivating, securing, managing and retaining donors, and soliciting major gifts, with the full support of the Executive Leadership Team and Chair of Trustees.

Here's a summary of your key responsibilities:

• Prospect and cultivate new individual supporters to donate 5 figure gifts using a variety of tactics, such as attending in person networking events, gaining introductions from our Development Board, Trustees and other senior supporters
• Personally manage a prospect pool of individuals to steward and re-engage to donate 5 figure gifts
• Maximise the partnership opportunities with the Lord Mayor’s Appeal.
• Develop written materials and proposals to engage prospective individual donors and report on the impact of their donations
• Develop stewardship and cultivation activities (e.g. webinars/ drinks receptions for mid-level donors)
• Use the support of senior leadership and members of the Board of Trustees to cultivate prospects as needed
• Work with colleagues to identify and scope new high value partnership prospects and application opportunities
• With the support of the Head of Development, develop and implement the donor giving strategy
• Report against income, expenditure and other targets
• Keep MQ’s central database up to date with all prospect actions

About You:

This role is for you if you are self-motivated and an experienced relationship fundraiser and driven to ensure that targets are hit and projects are delivered to the highest possible standards.

You will have demonstrable experience of managing 4 and 5-figure+ gifts from donors and be a sophisticated communicator with the confidence to build relationships with and inspire colleagues and donors.

We are open to receiving applications from both experienced Fundraising / Philanthropy Managers as well as Fundraising Officers looking for the next step up.

Essential role requirements include:

• Previous major donor fundraising experience
• Exceptional communication skills particularly in understanding and translating complex information and turning it into compelling written proposals
• Has a can-do attitude
• Demonstrates a commercial mindset
• Good interpersonal, influencing and relationship-management skills, at all levels.
• Willingness to attend networking events as required

Desirable Skills:

• Experience of Blackbaud’s Raiser’s Edge/NXT is desirable but not essential.
• Background or study in relevant fields of mental health sciences

What We're Offering You:

In return, we offer a great working experience within a friendly team. Hybrid working (in the London office Mondays and Tuesdays, with the remaining days from home). We are located near Barbican Tube.

Plus, we offer lots of generous benefits and training opportunities.

We're a Sunday Times Top Company to work for.

Benefits

• Flexible working: As a mental health charity, staff wellbeing is of paramount importance. We operate a core hours policy (10-4) to encourage flexible working and staff are mainly home based with the requirement to come into the office two days per week. A standard full-time working week is 35 hours, plus an hour for lunch breaks.
• Holidays: Annual holiday entitlement of 28 days plus bank holidays.
• Wellbeing Allowance: MQ provides an allowance of up to £1200 per annum for each employee to spend on activities that increase their wellbeing. This is paid through payroll and is taxable.
• Cycle to work scheme: An interest-free loan is available to enable employees to purchase a bike and accessories, repaid via equal deductions from the employee’s salary over 12 months.
• Employee Assistance Programme: All employees and their families have access to a 24-hour confidential advice and support line.
• Counselling: Employees have access to a number of free face-to-face sessions, via the EAP scheme.
• Pension: MQ makes contributions of 5% and employees make contributions of 3%.
• Season Ticket Loan: An interest free season ticket loan is available, repaid via equal deductions from the employee’s salary over 12 months.
• Personal Development: We value employee development and review individual training needs through our performance management system. HR also runs internal management development sessions for all staff.

We look forward to hearing from you.

Closing date: Sunday 17th August 2025 
Please note, we typically start interviewing within two weeks of the job advert going live. We reserve the right to close the job before the deadline based on the volume of applications, so we encourage you to apply as soon as possible. 

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We believe in equality and inclusion and we welcome job applications from everyone, provided you meet the criteria for the job.

Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.

No agencies please.

Join us as the Project Delivery Support Officer for Our Place!

Our Place Project Delivery Officer
Salary: £29,000. to £32,000. dependent on the experience
Location: Fulham, London SW6 (This post is front facing and so is office based and onsite)
Hours: Full-time, 35 hours per week (Monday to Friday 9am–5pm)

The Organisation

Action on Disability (AoD), founded in 1979, is one of London’s leading Disabled People’s Organisations (DPOs). As we believe in the Social Model of Disability, our values and principles embrace inclusive and accessible ways of working, seeking co-production and co-design from our Disabled members, encouraging and respecting diversity. AoD is a medium sized charity with a Board of Trustees, 27 staff, a strong pool of casual staff and volunteers, including many with lived experience of disability – all of whom are passionate about removing the barriers faced by Disabled people.

Action on Disability provides four key services: Youth, Employment, Welfare Benefits, and Independent Living.

The Project

Our Place is a project that is facilitated and managed by AoD. It is a 3-year National Lottery Community fund and Propel London funded project that will sit within our Independent Living Service. Our Place creates a community space and resource hub that Disabled people can call their own – led by them and facilitated by AoD staff. This service will be genuinely embedded in the local area, meeting needs expressed by local Disabled people to have their own place, and building links with amenities, businesses, and event spaces in Hammersmith and Fulham.

We want to enable businesses to feel more confident to welcome Disabled people and remove barriers. We want to create an inclusive and accessible space for Disabled people to socialise, build skills, pursue interests, and develop peer relationships.

Our Place operates alongside, and enhances, our current service provision. Central to this is ensuring that Disabled people have meaningful ownership over the space, from Steering Board input to operational delivery.

Disabled people will achieve their potential through four outcomes:

• Increased confidence, knowledge, and skills through opportunities to lead, learn and do new things.
• Reduced isolation and improved mental well-being through a place to socialise.
• Equity of access and participation in the local community.
• Mitigation of the pandemic’s impact, through building new opportunities.

The Post

We are looking for a full time Project delivery support officer with a commitment to the vision of AoD to promote Independent Living, Peer Support and Co-production within this project. You will have strong community project delivery, administration and support skills, good written and oral communication skills, and the ability to support the project and work effectively as part of a team. Your working hours will be dependent on the Our Place project activity schedule and may include early evening and weekend work.

Essential

1. An understanding, commitment and positive attitude toward Disability and experience of working for and with Disabled people.
2. Demonstrable experience of community project delivery.
3. Experience of coordinating the delivery of projects
4. Experience of supporting the fulfilment of reporting and monitoring needs.
5. Able to demonstrate an understanding of boundary management in relation to volunteers, staff and those who access a service.
6. An understanding of working within a multiagency, person-centered approach
7. Professional knowledge and experience of implementing safeguarding procedures and purpose.

In return we provide:

• 25 days annual leave, increasing with 5-year service up to 30 days per year (Pro rata)
• Life Assurance x 1 salary (if you join the auto enrolment pension scheme)
• Company sick pay (after probation period): 1 week after 6 months and 1 month after 12 months. (Pro Rata)
• Employee Assistance Program

We actively encourage applications from Disabled people and people with lived experience.

Closing Date: Friday 22nd August 2025 at 10am
Interviews: Week Commencing Monday 01st September 2025.
AoD will actively interview throughout recruitment process, based on applications received.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website where you can complete your application for this position.

Action on Disability prides itself on being an accessible and equal opportunity employer.

The successful candidate will be required to undertake an enhanced DBS check.

Action on Disability, Centre for Independent Living, Mo Mowlam House, Clem Attlee Court, London SW6 7BF

Registered Charity No 1091518.

No agencies please.

We are looking for someone who is angry at injustice, who really believes in the ability of ordinary people to make change, and who is motivated to learn the craft of Broad-Based Organising. If that is you, we’d love you to join our growing team of 11 organisers in South London! We hope to work with you to build on already existing work in Greenwich and support the building of new work in Bexley. 

Citizens UK 

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.  

Community Organising

We train thousands of people each year to lead change in their communities, through the craft of Broad-based Community Organising, equipping them and their institutions with the skills to hold powerholders to account. We organise with 500+ member organisations in powerful alliances throughout the UK, and in South London Citizens we organise in ten boroughs with almost 100 member organisations. Our members include schools, universities, faith groups, parents’ groups, health practices, charities, migrant hubs and other civil society organisations. 

Purpose 

At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training. 

Main Responsibilities 

The principal responsibility of an Associate Organiser is their own development: learning the craft of Community Organising under the guidance of an experienced Community Organiser. You will work intensively with a small number of member organisations under close supervision, growing your experience, skill and responsibility incrementally. An Associate Organiser is working towards becoming a competent practitioner of the craft of broad-based community organising methodology, and focuses on the building of relational power, the recruitment and retention of dues-paying institutions, the development of leaders, the strengthening of member institutions, leader-led public actions, and the winning of systemic change.

This role is particularly to organise with Be Well Organisations in Greenwich and Bexley. Be Well Organisations may be faith, education, or community institutions, tackling isolation and poor mental health by: 1. Building relationships, 2. Signposting and offering practical support, and 3. Taking action on structural and systemic inequalities and injustices. But you may also work on other campaign priorities and responsibilities as needed across the team. 

We are looking for people who are angry about injustice, who believe ordinary people have the power to make change, and who are motivated to learn the craft of Broad-based Organising. The role is hugely varied, and involves working across the two boroughs, in different institutions and context, and with a lot of independence.

Working as an Associate Organiser in South London Citizens, your main responsibilities will include: 

Build relational power to further the goals of CUK 

• Actively participate in the development of a comprehensive power analysis appropriate to the desired sphere of influence for each project/assignment 

• Establish working relationships with identified leaders and demonstrate ability to move them into action, including as part of the wider alliance; taking the initiative to establish new relationships

• Conduct 15-20 weekly one-to-ones to develop relationships with leaders and understand their concerns. 

• Tell a wide range of Community Organising stories effectively to influence others and achieve CUK’s goals 

Identify and develop relational leaders prepared to act with others for the common good 

• Identify and discern actual and potential leaders with the passion and ability to drive change

• Proactively create opportunities for leaders to develop, especially tertiary or new leaders; nominate for training on the core taster curriculum 

• Successfully deliver training workshops in local institutions and on the core taster curriculum at a local level 

Strengthen institutions and develop BBOs 

• Ensure good understanding of the basic interests and traditions of typical member institutions 

• Organise several Be Well Organisations to participate more fully in the alliance 

• Support pre-existing core teams and create/develop new core teams to provide leadership 

Support leaders through the Cycle of Action in order to create change 

• Support leaders in running listening campaigns 

• Organise actions; demonstrating increasing independence in working without the need for close supervision

• Take the lead in supporting Be Well Organisations through the cycle of action 

• Evaluate the effectiveness of actions; demonstrating ability to incorporate lessons learned into future actions 

Contribute to CUK’s financial viability through effective fundraising & financial management  

• Recruit new dues paying institutions; work together with a more senior Organiser to negotiate annual membership fees and letters of understanding 

• Contribute substantively to fundraising to ensure the sustainability of the work 

• Liaise with the Finance & Operations team to update the membership database and ensure timely invoicing and fee collection 

Contribute to effective teamwork 

• Be proactive concerning personal professional development and wellbeing; i.e. by reading widely, developing a healthy work-life balance and demonstrating ability to reflect on own organising craft & improve on self-identified weaknesses 

• Demonstrate ability to work effectively with colleagues and participate in a team 

• Produce all required reports and follow CUK’s procedures on time and to the required standards 

Participate in the development of the craft of Community Organising and play a role in the Guild of COs 

• Schedule an average of at least three 1-2-1 relational meetings into your daily schedule as a core part of your professional practice 

• Commit 10 working days pa (pro rata for part-time staff) to the preparation, delivery and evaluation of Citizens UK National Community Leadership Training or other local or regional trainings 

• Participate in fortnightly learning sessions with the wider SLC team 

Personal Specification 

(D) Desirable, (E) Essential 

Experience 

• Previous campaign experience (D) 

• Evidence of having acted in a leadership role with peers or in local community activities (e.g. organising a club or project, playing a role in a faith institution) (E) 

• Experience of project management; evidence of having delivered work on time and to standard (D) 

• Able to demonstrate previous experience of ‘learning by doing’ in a work or project environment; evidence of being open to feedback and comfortably coachable (E) 

Key skills and knowledge 

• Excellent interpersonal awareness – ability to listen well and appreciate a viewpoint or opinion that is different from one’s own (E) 

• Excellent concern for impact – ability to adapt own behaviour to address the needs or concerns of someone else (E) 

• Good communication skills – able to speak with conviction and passion; and to make a logical argument (E) 

Personal qualities & values 

• A self-starter with ability to take initiative and work independently (E) 

• A belief in the capacity of ordinary people to make change, and the ability to build relationships with people across divides (e.g. religious, racial, language, class, etc) (E) 

• An anger at justice (E) 

• A positive enthusiasm for working with faith congregations, trade unions, schools, and other community organisations (E) 

• An interest in and experience of politics and public life (E) 

• Able to work in a team (E) 

• Willingness to work within accountable relationships (E) 

• Self-motivated and adaptable (E) 

Our Organisers work closely with member institutions and will be expected to attend and lead events that take place in the evenings and weekends. We operate a Time Off in Lieu approach and have very flexible working arrangements to ensure a good work-life balance. 

The successful applicant will be required to undertake a satisfactory Enhanced DBS check. DBS checks are renewed on a 3-year cycle. 

About the application process 

We work within diverse communities bringing people together. In line with our Inclusion value, we would particularly love to see applications from people of faith, people from racialised communities, people living with disabilities, and LGBTQIA+ people, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.

For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.

 Interview date: last week of August

Home based in North East England and Yorkshire

East Riding of Yorkshire · North Yorkshire · Middlesbrough · Northumberland

About the role

Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers.

You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.

To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.

Whilst the post is homebased, to be eligible for this role you are required to live in the North East England or Yorkshire region, which includes North, South, East and West Yorkshire, Teesside, County Durham, Tyne & Wear and Northumberland. There will be occasional travel around these areas, and you may be required to travel at short notice for face-to-face meetings.

About the team

The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in the Northeast and Yorkshire, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a team 8, which includes a Regional Casework Manager and a Regional Manager for Casework and Community Engagement.

About you

To carry out this role successfully you will have a track record of providing welfare advice in key areas such as housing, benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the Northeast and Yorkshire would be valuable.

About SSAFA

SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. SSAFA, is a trusted source of support for the Armed Forces community in their time of need; last year our trained teams of volunteers and employees helped more than 53,000 people in need, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. We are here for that person and their family – any time they need us, in any way they need us, for as long as they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

How to apply

For more information and to apply, please click on the Apply button.

If you need any adjustments to support you with the application process, please contact us.

Closing date: Midnight on Tuesday 12 August 2025.

Interviews: TBC

Action for Refugees in Lewisham (AFRIL) is seeking our next Executive Director to lead our small, dynamic charity. You will be joining an impactful local organisation at a crucial time in our development. Since 2021 we have grown significantly and sustainably, developing new services based on client needs. You will be leading a highly competent and passionate team who are community minded and experts in their fields. 

The Executive Director has overall responsibility for the day-to-day management of the charity, including finance and fundraising, as well as supporting the development and delivery of services. They will work with four experienced project leads to deliver and develop our core services: Casework and Advocacy Service, Rainbow Club Supplementary School, Destitution Service and Food Bank, and our Allotment of Refuge, as well as our Policy and external influencing work led by our Deputy Director for Casework and Policy. 

We are seeking to appoint an exceptional candidate who can balance the demands of strategic leadership with the operational execution and development of our services and policy work. We are seeking someone with a high level of operational skill and accountability in operational management and governance. You will be responsible for the central services of the charity including finance, fundraising, legal, HR and communications. We are looking for a thoughtful leader who is passionate about staff and volunteer support. You should have experience and understanding of small charities and the external context within which we operate.

About us:

Founded in 2004, AFRIL supports refugees, asylum seekers and vulnerable migrants to lift themselves out of poverty, assert their rights, and rebuild their lives in the heart of our community. We provide both crisis support to meet immediate need, and longer-term, flexible programmes to tackle the underlying issues that result in poverty. We engage in policy and legal interventions to affect change. Our work is grounded in the values of professionalism, inclusivity, and solidarity, and our approach to service delivery is one of co-production and empowerment. We work with partners locally and nationally to deliver high quality services and advocacy.

Our Services:

• Casework and Advocacy – AQS and IAA accredited advice, casework and legal interventions in housing and homelessness, complex welfare rights, community care, asylum support,  immigration, access to education and employment, healthcare and related matters. 

• Destitution Project - supporting families to overcome extreme food poverty through regular food vouchers, fresh culturally appropriate food, toiletries, and essential household items plus small grants and a free café.

• Rainbow Club Saturday School - improving educational attainment, wellbeing, confidence and self-esteem, and raising the aspirations of disadvantaged primary age children. 

• Allotment of Refuge - a welcoming and integrated community of food growers improving the health, wellbeing and healthy food access of children and adults seeking sanctuary in Lewisham.

• Immigration Project in partnership with Southwark Law Centre - free legal advice and representation to support families to regularise their UK immigration status in the UK.

In addition, we hold a monthly Members Forum, and use the evidence from our frontline work together with the testimony of our members to influence improved policy and practice.

AFRIL is currently in a good position, with the several long-term grants and statutory funding secured, and good relationships with community and individual donors. The Executive Director position represents an exciting opportunity to work with a passionate and highly competent team and the wider community to bring about real, positive change for vulnerable migrants, asylum seekers, and refugees in South East London. 

AFRIL is an equal opportunities employer. We are a diverse staff team and particularly encourage applications from BAME candidates, LGBTQ+ candidates and those with lived experience of asylum/irregular migration. We are committed to making reasonable adjustments to support our staff to flourish.

We are proud to be a member of the Experts by Experience Employment Network which aims to increase representation of people with lived experience in the charitable sector. Please feel free to use their information and resources which may help in preparing your job application.

Please read full Job Description and Person Specification. Applications will only be accepted through CharityJob - please submit a CV and cover letter (no more than 2 sides of A4) detailing how you meet the person specification. 

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Job title: Refugee Community Outreach Worker
Reference: 297
Hours: 37.5 hours per week
Salary: £26,000 - £76,000 per annum
Based: Flexible across our 7 Hertfordshire wellbeing centres

We have a vacancy for a Community Outreach Worker to join our team, supporting refugees and asylum seekers in the community with multiple needs who have mental health as a primary need, through providing advice, information and holistic support.

About the Service

This is an exciting and reasonably new project, ‘Flourish’ – Mental Health for Refugees in Hertfordshire, which is a highly flexible and responsive outreach service developed to meet the needs of refugees fleeing the war in Ukraine & other refugees in Hertfordshire.

The countywide holistic service also provides emotional wellbeing support for families who are hosting refugees.

Purpose of Post

• To provide advice, information, onward referral and holistic support to clients with mental ill health.
• Support to build social networks and reduce isolation whilst settling into the Hertfordshire community this includes building a sustainable and empowering peer support network and building confidence and self-esteem.
• To ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
• To remain a source of independent support for all clients.
• Embed a person centred and solution focused approach in all aspects of the role.
• To work in a trauma informed way including awareness of the 6 principles of trauma informed practice, putting the clients emotional and practical needs at the forefront of this work.

Key Responsibilities:

• Working closely with all key delivery partners across the system to ensure the service is responsive, inclusive and easy to access.
• To take allocated referrals from any agencies including the Community Navigators, Borough and District Councils, Herts Help, Housing Providers, the Refugee Council and self-referrals including walk in contacts at any of the Mind wellbeing centres across the county.
• Hold a caseload of clients, supporting for approx. 10 weeks
• To create a safe space for the individual to be able to explore their feelings and improve their understanding around their mental health.
• To complete a holistic needs assessment, making use of assertive outreach work to achieve the initial client contact, if required.
• Ensure all person-centred risk assessments and support plans are completed as appropriate.
• Proactively recognise the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies.
• To provide safeguarding intervention support. This will include responding to problems, which pose an immediate risk.
• To work alongside translators when required to provide a robust package of support for clients.
• To provide advocacy services to clients experiencing mental ill health.
• To accompany clients to initial visits and appointments as necessary in order to ensure the sustained use of existing support services in the Borough.
• To work with the third sector and signpost to other agencies as necessary to improve the health and wellbeing of clients referred to the service.
• To liaise with other agencies to ensure that clients receive appropriate support and continue to remain engaged with the service.
• To assist clients to access appropriate mental health services, housing/tenancy services and other services according to assessed needs.
• To establish effective pathways across a variety of agencies to maximise and provide effective partnership working.
• Support clients to build their emotional resilience, promoting self-management through building an understanding of their own triggers/coping strategies.
• To actively seek the views and feedback from refugees and hosting families in order to shape and improve service delivery.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Eligibility for blue light card.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle is essential for this role.

Closing date for receipt of application: Ongoing until role is filled.

Interviews: Applications are being reviewed on an ongoing basis with flexibility around interviews.
Please note: we reserve the right to close the post once we have reached maximum applications or filled the role.

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. 

Equal Opportunities

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.

We are looking for a successful Individual Giving Manager to join our dynamic Fundraising Team. You will be developing and delivering innovative fundraising strategies to grow our individual donor base, maximise supporter retention, and expand legacy giving.

This is a fantastic opportunity for a motivated fundraiser to play a pivotal role in increasing SANE’s income and building lasting relationships with donors.  This role would also suit a person who is looking to take a step up to a manager’s role to showcase your talents.

This is a new role.

About You
We are looking for a passionate and creative individual giving fundraiser or marketeer to develop and drive forward the programme. You will have a track record of delivering against income targets and KPIs and be experienced in delivering campaigns and activities on time and within budget.

With excellent writing and communication skills, you will be able to build strong relationships with key stakeholders both internally and externally. 

Key Responsibilities:

Develop and Manage Individual Giving Campaigns:

Help design and implement engaging individual giving campaigns across multiple channels (direct mail, digital, email, telemarketing, etc.).
Plan, manage, and execute regular giving programs, aiming to grow a sustainable donor base.
Monitor and report on campaign performance, using data to optimise and drive continuous improvement.

Recruitment of New Donors:

In conjunction with your line manager drive the recruitment of new individual donors through online and offline channels, focusing on building long-term relationships.
In conjunction with your line manager develop strategies for donor acquisition via social media, digital marketing, and fundraising events.
Create and manage lead generation initiatives to convert prospects into committed supporters.

Develop and Run Legacy Campaigns:

Design and deliver targeted legacy giving campaigns to raise awareness and increase donations through bequests and regular giving.
Ensure legacy messages are communicated effectively across different touchpoints, including online, print, and events.
Cultivate and steward legacy supporters, ensuring they feel valued and part of SANE’s vision.

Direct Marketing and Social Media:

Work closely with the Digital Marketing Team to create content for direct marketing and social media to encourage donations and engage with potential donors.
Collaborate with the Media and Communications Team to ensure that fundraising messages are compelling, on-brand, and reach the right audience.
Measure and analyse the impact of digital fundraising and social media efforts, making data-driven decisions to improve engagement.

Website and Digital Fundraising:

Work with the Digital Marketing Team to ensure the charity’s online donation platforms are optimised to drive conversions and facilitate a smooth giving experience.
Work with the Digital Marketing Team, Deputy Head of Fundraising and COO to develop strategies to integrate online donation opportunities within the website, social media, and email communications.

Donor Stewardship:

Develop and implement strategies for donor stewardship, ensuring individuals are thanked, informed, and engaged post-donation.
Maintain a regular and consistent program of communications with donors, keeping them updated on the impact of their gifts.
Identify opportunities to upgrade donors to higher giving levels and inspire loyalty.

Collaboration and Reporting:

Work closely with the Services and Media and Communications Teams to gain SANE Services statistics, case studies and up to date on general mental health information, to align individual giving efforts with broader fundraising strategies.
Provide regular reports on campaign progress, income generation, and donor acquisition metrics to the line manager.
Assist with donor relations and events as needed to nurture relationships and engagement.

Admin Officer – Resilient Water Accelerator

Contract: Permanent, Full time, 35 hours per week

Location: London, United Kingdom subject to right to work.
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel).

60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.

Salary: £33,223 - £34,894 per year with excellent benefits

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About Resilient Water Accelerator (RWA)

The climate crisis is a water crisis. Around the world, people are feeling the effects of climate change through water, including flooding, droughts, sea level rise, and irregular rainfall. Climate change is affecting seasonal and long-term water availability, meaning we can no longer rely on rain, river flows and aquifers. The Global Commission on the Economics of Water has said that the world is facing the prospect of a 40% shortfall in freshwater by 2030; and water and wastewater contribute 10% of global emissions. To adapt to this new reality and build resilience to the impacts of climate change, we need to re-think how water resources are managed and delivered for different users over time. This provides an exciting opportunity to rethink how we create investment opportunities that promote resilient water management for people and the planet.

The Resilient Water Accelerator is designed to increase the flow of private and public finance into water projects that help the most climate-vulnerable communities build resilience to climate change. Despite the high need, only 3% of total climate finance flows go towards water. Our mission is to demonstrate the business case for increased and enhanced public and private investment in water-related deals in emerging economies that strengthen resilience for climate-vulnerable communities and are replicable so that millions more can benefit. We are working to increase the speed, scale and replicability of water investment by creating a pipeline of bankable projects, bringing together the right mix of financing with the right commercial structures and partners, and supporting improvements in the enabling environment. We are undertaking work to understand local markets and context, develop templates, shared resources, and data, to build proof of concept projects to provide a springboard for increased action on resilient water. And we are developing thought leadership on how to make water more investible.

About the RWA team

The Resilient Water Accelerator (RWA), wholly owned subsidiary of WaterAid, is a global organisation that aims to: 

• Address the climate impacts on water to strengthen resilience in vulnerable communities.
• Secure greater investment from public and private sources in water infrastructure and services. 
• Ensure this work can be replicated and scaled to increase long term water security. 

To achieve this, we work with policy makers, experts, investors and communities to identify critical climate risks to water and shape a business case for priority projects. 

We work to ensure these projects act as positive examples of a new approach to programme development in the water and climate sectors. 

This role will play an essential part in delivering our international programme of work. 

About the role

As our Admin Officer, you will play a critical role in our Global Platform team — helping to link the different parts of the Resilient Water Accelerator (RWA) together and co-ordinate with our partners around the world to drive sustainable change.

The Resilient Water Accelerator is a newly formed not-for-profit organisation, which, as a wholly owned subsidiary of WaterAid, means both organisations retain a close and collaborative relationship. This is an exciting opportunity to be on the ground floor as we build new structures and culture for this unique startup organisation, as it works towards delivering on its mission. 

In this role, you will:

Provide support and solutions as the RWA puts in place new structures and systems

o You will work with SMT to explore the practical and regulatory steps towards building our own high-performing systems. 

o Help develop solutions to interfacing with WaterAid’s systems (e.g. financial and HR). 

Take the lead in engaging with WaterAid’s finance processing systems

o Process payments 

o Develop contracts and due diligence 

o Prepare invoices and work with the team to develop budget forecasts 

o Ensure quality and consistency of our financial reporting 

Support SMT and wider team

o Help with the monitoring and co-ordination of SMT meetings, action and responsibilities 

o Support planning and project management across the team

o Support in the design and maintenance of a shared platform with core information and contacts, key information and core RWA documents.

o Provide support with diary management (team and individuals)

Support Hiring and Training 

o Support the recruitment and onboarding process for new staff, organising recruitment campaigns, working with WaterAid’s People Team, and liaising with candidates. 

o Supporting staff activities, including logistics for travel and accommodation for training, aways days and in-person meetings 

Logistics 

o Provide support to the Chief Executive of the RWA 

o Provide support to the newly established RWA Board of Directors, through the Board Secretariat function 

o Work with colleagues across the RWA team to process and manage information

Requirements

To be successful, you will need:

• Ability to act on your own initiative to ensure momentum of our work is maintained 
• Strong attention to detail 
• Strong team player and willingness to be flexible to respond to changing priorities. 
• Ability to produce high quality written work in English with a strong eye for detail 
• Experience of diary management and event co-ordination
• Experience in administration – contracts, payments and project management procedures 
• Passionate about climate adaptation and water security, and driven to make a difference in the lives of vulnerable communities 

Although not essential, we’d prefer you to have:

• Knowledge of project management tools or design software
• Experience working with a consortium of partners from both the public and private sectors
• Experience of providing support to a Board of Directors.
• Experience working in or closely with one of the RWA’s priority countries (Bangladesh, Brazil, Malawi, Morocco, and Nigeria)

Closing date: Applications close 12:00 PM UK time on Monday 4 August 2025. Interviews are expected to take place week commencing 11 and/or 18 August 2025.

How to apply: Click Apply to complete the pre-screening question and upload your CV and cover letter

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

Our Global Commitment:

Our people promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!