Operations lead jobs in birmingham
About the role
The Finance and Operations Manager is responsible for ensuring the smooth running of the charity’s financial and operational functions. This includes managing day-to-day accounting, producing management reports, maintaining and improving processes, line-managing the administrator, and leading key projects across Finance, IT and HR. The role plays a central part in supporting the operational effectiveness and strategic growth of the organisation.
Key Responsibilities
Finance
- Manage the charity’s day-to-day accounts, ensuring accurate and timely bookkeeping.
- Prepare financial reports for the Senior Leadership Team (SLT) and management staff.
- Monitor budgets, forecasts, cash flow, and financial performance, highlighting risks and opportunities.
- Support annual audits and liaise with external accountants as required.
- Ensure compliance with relevant financial regulations and charity reporting standards.
Operations
- Develop and implement operational processes to improve efficiency and productivity.
- Line manage the Administrator, ensuring they support both finance (bookkeeping) and wider administrative tasks across the organisation.
- Oversee HR processes, including recruitment, onboarding, and record-keeping, as part of operational projects.
- Manage IT and technology initiatives, including the implementation of systems to improve organisational efficiency.
- Project manage key organisational initiatives in finance, HR, and IT, ensuring they are delivered on time and within scope.
Collaboration
- Act as a key point of contact for operational matters across the organisation.
- Work closely with the SLT to provide insights and recommendations based on financial and operational data.
- Support the team in adopting and embedding new processes and technologies.
Person Specification
We actively encourage people from a variety of backgrounds with different experiences, skills and stories to join us and influence and develop our working practice. We recognise the value a diverse workforce brings to a small charity, and we are especially keen for people currently underrepresented in our charity and the wider sector to apply.
While we’re looking for candidates with the skills and experience listed, we know no one is perfect in every area. If you meet some of the criteria, we’d still really love to hear from you. Please feel free to reach out for a friendly chat about the role and your application.
Qualifications
- Recognised financial qualification (e.g. ACA, ACCA, CAI, CIMA, CIPFA, ICAS, ICAEW, or equivalent)
Experience
- Proven experience in organisational finance and bookkeeping
- Experience in producing management accounts and reports for senior leadership
- Experience in project management, particularly in implementing finance, HR, or IT systems.
Skills and Knowledge
- Technically proficient, with experience using finance systems and digital tools.
- Organised and systematic, and the ability to handle multiple tasks and priorities.
- Attention to detail, with an ability to handle various financial or administrative tasks with accuracy.
- Analytical and problem-solving abilities, able to translate data into actionable insights.
- Ability to implement processes and systems that improve organisational efficiency.
- Communication and interpersonal skills, with the ability to interact with stakeholders at all levels within the organisation.
Key Attributes and Values
- Passionate about making a difference – committed to preventing knife crime and improving outcomes for young people
- Committed to equity and inclusion – values and actively promotes diversity, inclusion, and fairness in all aspects of work
- Reflective and open to learning – committed to personal growth, welcomes feedback, and continuously seeks to improve practice
- Resilient and adaptable – able to navigate challenges, manage multiple priorities, and maintain focus under pressure.
- Tech-minded and comfortable with adopting new systems and processes.
- Reliable, trustworthy, and capable of handling confidential information with discretion.
Benefits
- Flexible working opportunities where possible
- 27 days annual leave plus 8 bank holidays (rising to 30 days and 33 days after 5 and 10 years’ service, respectively)
- Contributory pension scheme
- Cycle to work scheme with the Green Commute Initiative
- Personal development opportunities
The Ben Kinsella Trust prevents knife crime through education and campaigning


The client requests no contact from agencies or media sales.
We’re looking for a super organised, efficient and supportive Operations Lead to make We Own It run smoothly so we can win public services for people not profit. This is a fast-paced role in a small team with a big mission!
You’ll lead on creating and maintaining effective systems and processes, and supporting the team on logistics so that everything runs like clockwork. You’ll also make sure we’re thanking the brilliant individual donors who fund 93% of our work. We’re looking for someone who has a track record of creating efficiency and order for themselves and other people - and can do so in a remote context! You'll need to be happy to carry out a variety of tasks and be flexible about your role.
This role is a crucial part of the We Own It team and central to increasing our impact. Part of a small, high performing team working mostly remotely and sometimes in London, you’ll need to be extremely self-motivated and able to work efficiently and autonomously.
We Own It campaigns against privatisation and for 21st century public ownership. We believe public services belong to all of us.
The client requests no contact from agencies or media sales.
Reporting to: Co-Executive Director
Benefits:
25 days annual leave per annum, plus UK public and bank holidays (pro rata)
Office closure for a week in December and August
Annual leave allocation increases annually by one day (up to a maximum of five days)
10% employer pension contribution
Other standard Foxglove benefits
Application deadline: Monday 19 November 2025 at 9am
About us
Foxglove is a non-profit that exists to make the use of technology fair for all. When Big Tech companies abuse their power, their workers or the planet – and when governments use technology to oppress, exclude or discriminate – we litigate and campaign to fix it.
Big Tech companies have become so large – gobbling up a huge slice of the global marketplace and an unprecedented treasure hoard of user data – that they’re now more powerful than many states. The harmful effects of this concentration of power are everywhere – threats to our democracy, to our privacy, decimated workers’ rights and platforms rife with disinformation and hate. Big Tech and AI data centres are rapidly expanding, resulting in huge strain on energy and water supplies. Worldwide governments are ploughing ahead with the use of algorithms and mass data systems to cut costs and increase efficiency often resulting in digital tools that entrench unfairness and leave the most vulnerable in society in crisis. All these problems are only getting worse with generative AI.
Foxglove works to bring the rule of law to the tech and AI giants who have upended our public square, workplaces, and social lives. We have a strong track record. We’ve launched landmark cases seeking structural changes to big tech’s harmful business models, supported 180+ Facebook content moderators fired for trying to form a union to sue Facebook and their outsourcing company, Sama – winning world-first judgements. We're urging competition regulators worldwide to stop Google’s theft of independent news. We’ve filed the UK’s first legal challenge to a data centre permission decision over the government’s failure to properly assess their environmental impact. We’ve forced disclosure of secret contracts between tech giants and the NHS, stopped a racist Home Office visa streaming algorithm, helped make grading fair for UK A level students, forced the government to pause the NHS Data Grab and challenged the Department of Work and Pension’s use of an algorithm unfairly flagging disabled people for benefit fraud investigations.
We are a small but growing team of lawyers, communications experts, and campaigners. Our work is global, and we work in partnership with lawyers, civil society, unions, and people impacted by Big Tech.
The role
As Head of Operations, you will lead all operational functions of Foxglove. You will ensure that our finance, HR, legal compliance, fundraising, systems and internal processes enable the organisation to carry out its mission effectively. You’ll work across Foxglove and closely with leadership, as well as with external partners to build a resilient and well-governed organisation, able to manage growth and complexity while staying mission driven. This role manages one member of staff and multiple consultants.
Key responsibilities include, but are not limited to:
Financial Management & Accounting
1.Oversee financial operations: budgeting, forecasting, cash flow, expenditure controls, financial reporting, payroll.
2.Ensure compliance with accounting standards, audit requirements and donor / funder financial reporting obligations.
3.Manage relationships with external accountants, auditors, banks, and financial service providers.
4.Ensure appropriate and best practice financial policies and controls are in place.
5.Ensure financial risk is identified and managed appropriately.
Fundraising & Development
1.Contribute to the organisation’s fundraising strategy in collaboration with the Co-Executive Directors and Head of Strategy.
2.Ensure systems are in place to track and manage grants, philanthropic donations, and other income streams.
3.Support the preparation of funding proposals and reports and ensure accurate and timely reporting to funders.
4.Support relationship management with key donors, foundations and partners.
Operational Systems & Processes
1.Develop and maintain efficient operational processes and systems (e.g. finance, HR, IT, data protection, office management).
2.Ensure proper policies and procedures are in place for procurement, vendor management, travel & expenses, and record-keeping.
3.Oversee the infrastructure that supports remote / hybrid working, ensuring tools and systems support collaboration, security, and productivity.
Compliance, Risk & Governance
1.Lead on organisational compliance: legal, regulatory, health & safety, data protection / GDPR, employment law.
2.Ensure the organisation’s policies and procedures are best practice, legally compliant and up to date.
3.Establish and monitor risk management frameworks and our risk register.
4.Support governance structures (internal reporting, director meetings etc.), ensuring decisions are well informed and documented.
Human Resources & People Operations
1.Oversee recruitment, onboarding, performance management, and staff development.
2.Ensure policies on equality, diversity, inclusion and wellbeing are embedded in how we work.
3.Foster a positive culture in line with Foxglove’s values.
Team Leadership & Collaboration
1.Lead the operations team, ensuring clarity of roles, responsibilities, performance and support.
2.Work closely with the rest of organisation including the legal teams and advocacy to ensure operations enables, not hinders, impact.
3.Contribute to organisational strategy, helping translate strategic ambitions into operational plans.
Person specification
Below are the essential and desirable criteria for a successful candidate.
Essential
·Qualified accountant (e.g. ACA, ACCA, CIMA or equivalent), with proven experience in financial oversight and reporting
·Minimum of 5-7 years of senior operations / finance / business operations experience, including line management
·Strong experience of budgeting, forecasting, audit & financial compliance
·Excellent strategic thinking and planning skills, able to bridge between high-level strategy and operational detail
·Strong risk-management and governance experience; familiarity with compliance, data protection / GDPR, employment law etc.
·Highly organised and able to manage multiple priorities; excellent time-management skills
·Excellent verbal and written communication skills; ability to present complex operational, financial or legal information clearly
·Strong collaboration skills; ability to work across teams; good leadership and people management skills
Desirable
·Experience of operating in non-profit / mission-driven / legal organisations
·Legal or compliance experience
·Experience of international operations, dealing with cross-border legal / regulatory issues
·Experience of change management and scaling teams or systems
·Understanding of, or interest in, legal, tech justice issues
·Experience of hybrid / remote team leadership
·Experience with fundraising finances, grants management, donor reports
Please note we know this role is wide in scope, if you meet some but not all the criteria and are interested in applying please reach out – we are keen to hear from you.
Length and salary
This is a permanent full-time role with six-month probation period.
How to apply
Please make your application via Applied here, answering the application questions and uploading your CV. We will not review applications sent via a job board or to our email. Applications will be reviewed on a rolling basis with first round interviews likely to take place in mid to late-November for selected candidates.
Foxglove does not use AI in its recruitment processes, except to detect applications for AI use. As a tech-justice organisation, we ask the same of our candidates.
Foxglove is growing and we are striving to build a team that is inclusive. We will create a diverse and adaptable environment where we support people to do their best work. We believe an effective and creative team is made up of people from different walks of life. You can read more about how we work and what we offer our staff here.
If you require any reasonable adjustments to complete this process, or have any questions, please get in touch with us.
If you would like to know more about how we process your data as part of the recruitment process you can read our recruitment data use policy here.
Foxglove is an independent non-profit organisation that fights to make tech fair.
The client requests no contact from agencies or media sales.
About the Role
Neuroendocrine Cancer UK is entering an exciting phase of growth and development. To make the greatest difference, we need to grow in a way that is structured and sustainable, and that’s where you come in.
We’re looking for our first Director of Operations: a strategic, hands-on leader who can turn vision into action and passion into plans. Working closely with our new CEO, you’ll ensure that our people, systems, and processes all work together to deliver effectively for the communities we serve.
This is a unique opportunity to shape the organisation’s future. You’ll combine strategic oversight with operational delivery across key areas including HR, finance, compliance, governance, IT, and organisational processes. As a senior leadership team member, you’ll strengthen internal systems, support staff and make sure day-to-day operations align fully with our mission, values, and strategic goals.
Ultimately, you will help build the strong foundations and infrastructure that enable Neuroendocrine Cancer UK to grow sustainably, deliver high-quality services, and deepen its impact for the communities we support.
About the Charity
We are Neuroendocrine Cancer UK. We exist to address the unmet needs voiced by the neuroendocrine cancer community, supporting patients and their loved ones with the physical and psychological burden of neuroendocrine cancers. Through awareness, research, better funding and support, we can give our community the attention it deserves
Our vision is for a world in which people know how to recognise, diagnose, treat, care for, and cure patients with neuroendocrine cancer.
We are a Charity driven by strong values of equity, excellence, collaboration, honesty, transparency and integrity.
Key Responsibilities
- Operational Oversight and Delivery
- Lead and manage a small in-house operations team (2 staff members) and oversee the work of external consultants as required to deliver operational plans aligned with strategic goals.
- Drive the successful delivery of existing services, overseeing day-to-day operations, ensuring services are delivered efficiently and to a high standard while supporting the implementation of new initiatives and improvements.
- Ensure systems and processes are fit for purpose and support delivery of strategic goals.
- Management and maintenance of the Salesforce system.
- Maintain oversight of service development, ensuring it reflects user feedback and sector innovation (with Directors/Managers).
- Lead audits and evaluations to ensure service effectiveness and continuous improvement.
2. Governance and Compliance (working with CEO)
- Maintain compliance with all relevant legislation, including safeguarding, data protection, and health & safety.
- Develop and oversee policies and procedures that uphold good governance, safeguarding, GDPR, digital governance, and ethical standards.
- Act as Designated Safeguarding Lead (DSL) and Data Protection Officer (DPO).
- Provide assurance to the CEO and Board on compliance and operational risk.
3. Financial Stewardship and Operational Management
- Support the CEO in ensuring financial sustainability.
- Oversee day-to-day budgeting, financial reporting, and grant management.
- Ensure timely processing of payments, payroll, and contracts.
- Support income generation through sound financial planning and operational oversight.
- Review all processes, procedures & delegations and suggest updates as necessary.
4. People and Organisational Development
- Support the CEO to recruit and induct staff.
- Work with CEO to oversee HR matters including performance management (with HR support).
- Prioritise staff wellbeing, engagement, and professional development.
- Support the CEO in succession planning and building organisational resilience.
5. Service Quality and Improvement
- Work with relevant management team to ensure high-quality service delivery aligned with user needs and feedback.
- Monitor performance and report on impact to CEO and trustees.
- Drive operational improvements and support the development of new initiatives.
6. Insight, Data, and Continuous Improvement
- Collect, analyse, and report operational data to support decision-making.
- Oversee monitoring, evaluation, and audits to ensure accountability and learning.
- Support research and innovation projects by ensuring operational systems are robust and effective.
- Work with the board & CEO to review all processes, procedures & suggest updates as necessary.
Person Specification
About you
You’re an experienced operational leader who thrives on making things work — strategically, efficiently, and with people at the heart of it all. You know how to turn plans into action and are equally comfortable shaping systems, managing budgets, or guiding a team through change.
You bring strong leadership experience, a deep understanding of good people management practices, and sound knowledge of compliance, safeguarding, and data protection. You’re confident managing financial systems and overseeing budgets, and you know how to balance strategic thinking with hands-on delivery.
You’re at your best in collaborative, purposeful environments — someone who communicates clearly, builds trust, and helps others do their best work. You’re also pragmatic and calm under pressure, able to bring clarity and stability as the organisation grows and evolves.
Above all, you’re motivated by purpose. You share our commitment to the mission and values of Neuroendocrine Cancer UK, and you want to use your operational skills to help an organisation with real impact go even further.
Essential
- Proven experience in operational leadership and management
- Strong knowledge of people management practices, compliance, safeguarding, and data protection.
- Experience of managing budgets and overseeing financial systems.
- Strong line management and team development, with the ability to lead staff and volunteers.
- Excellent communication and organisational skills.
- Ability to balance strategic thinking with hands-on delivery.
- The ability to lead through change and embed new ways of working effectively.
- Commitment to the mission and values of the charity.
Desirable:
- Experience in a small charity or nonprofit organisation.
- Experience of charity governance
- A relevant qualification in safeguarding, HR, or data protection
- Experience managing Salesforce or similar CRM systems
Why Work With Us?
- Be part of a small, passionate, and values-driven team making a tangible difference.
- Shape the future of the organisation at a pivotal stage of growth.
- Take on a broad and varied leadership role with the chance to influence across all areas.
- Receive support for professional development, training, and personal growth.
- Enjoy a remote and flexible working environment.
To support and inform patients and families from diagnosis, enabling access to the best care and treatment.
The client requests no contact from agencies or media sales.
Head of Finance & Operations
We are looking for a Head of Finance & Operations to join our growing team in this flexible, remote working role (4 days per week).
This is an exciting opportunity to play a key leadership role within an organisation that is transforming environmental philanthropy across the UK.
Position: Head of Finance & Operations
Location: Remote (occasional travel to London and other UK locations)
Salary: £60,000 per annum, pro rata
Hours: 4 days a week (flexible working considered for the right candidate)
Contract: Permanent
Closing Date: 11:59pm on Sunday 23rd November 2025
The Role
As Head of Finance & Operations, you will play a pivotal role in leading EFN’s financial, operational, and HR functions, ensuring the organisation continues to thrive and deliver on its ambitious strategy.
Reporting to the Executive Director (ED), you will join the Leadership Team and work closely with the ED and Board of Trustees to ensure sound financial management, operational excellence, and a supportive, effective working culture.
You will:
- Lead on day-to-day financial management, including reporting, budgeting, forecasting, and audit processes
- Oversee governance, compliance, and risk management across all areas of operations
- Manage HR, IT, and systems to support our remote-working team
- Drive continuous improvement in policies, processes, and internal systems (including Salesforce and Xero)
- Provide strategic insight and deputise for the ED when required
- Support staff development and wellbeing, ensuring a positive and inclusive organisational culture
This is a new role reflecting EFN’s recent growth and commitment to strengthening its operational foundations for long-term impact.
About You
We are seeking an experienced and strategic finance and operations leader who thrives in a collaborative, mission-driven environment.
You will have:
- Professional accounting qualification (ACA, ACCA, CIMA, or AAT)
- At least 7 years’ experience in financial and operational management within the charity sector
- Strong understanding of HR, IT, risk management, and governance in small teams
- Proven experience managing budgets, audits, and charity accounts (Xero experience ideal)
- Excellent project management and strategic planning skills
- Strong interpersonal skills and the ability to lead and mentor others
- A proactive, organised, and solutions-focused approach
Desirable:
- Knowledge of UK charity governance and reporting requirements
- Experience working with philanthropists, funders, or in the environmental sector
- Interest in climate and biodiversity issues
Benefits Include:
- 25 days’ annual leave plus bank holidays, pro rata
- 7% employer pension contribution
- Flexible working arrangements
- Learning and development opportunities
- Home working allowance, laptop, and IT support
About the Organisation
The Environmental Funders Network (EFN) is a UK-based charity dedicated to transforming environmental philanthropy. We work to increase the scale and effectiveness of environmental giving by supporting funders, sharing insight and research, and fostering collaboration across the sector.
EFN is a remote-working organisation with a UK-wide network of over 1,000 funders and 1,800 fundraisers, all committed to creating a thriving planet for future generations.
If you are passionate about supporting environmental impact through strategic finance and operational leadership, we would love to hear from you.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Drive Head of Operations
£56,959.05 - £59,180.45
A London Weighting allowance of £3,299 will be applied for those living in London
37.5 hours per week with flexible working hours and provision of an out-of-hours response as needed
Remote with travel throughout the UK
Permanent subject to funding
The Drive Partnership, formed by Respect, SafeLives and Social Finance, is working to transform the national response to perpetrators of domestic abuse. We work to end domestic abuse and protect victims by disrupting, challenging, and changing the behaviour of those who are causing harm. Together we have developed the Drive Project to address a gap in work with high-harm, high-risk perpetrators of domestic abuse. We also work to advocate for systems and policy change- to develop sustainable, national systems that respond more effectively to all perpetrators of domestic abuse.
In July of this year the Home Office announced a £53m investment over the next four years to enable the Drive Project to roll out across England and Wales. To end domestic abuse, we must address the source of the problem - the perpetrator. This funding will make a huge difference to our efforts to support survivors, by holding perpetrators to account, stopping them from causing further harm and giving them the chance to change.
The Drive Head of Operations will play a central role in maintaining strategic oversight of internal operations, including project planning and risk management across workstreams, and partner coordination across the Drive Partnership. This is a senior leadership position providing operational leadership, staff management, and cross-partner coordination to ensure workstreams within the Drive Partnership function effectively, efficiently and in in alignment with the Drive Partnership's core mission.
The role will report directly to the Drive Director, form part of the Drive Senior Management team and work alongside the Drive Deputy Director and other Senior Leads to embed a high-performing, values-led culture across The Drive Partnership.
How to apply
Application is by way of CV with a Supporting Statement.
Please write a personal statement of not more than 3 pages of A4 (in minimum of Calibri pt 12 font) which covers:
· Why you are interested in this job
· Your experience, knowledge, skills, abilities and attitude in relation to the person specification
Selection process and timescales
Closing date: Midnight Sunday 16th November
Preliminary interview with NFP: Wednesday 26th and Thursday 27th November
First interview: Monday 8th December
Final interview: Week commencing 15th December
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Finance, FJ and Operations Director
Lead the transformation of finance
IRO £61,000 | Remote-first | Full-time | Reports to Co-CEO
Charity Finance Group (CFG) is seeking a visionary Finance, FJ and Operations Director to drive innovation, collaboration and excellence across our organisation and the wider charity sector. This is a rare opportunity to lead an organisation and a movement that's reshaping how finance empowers social impact.
About the role
As Finance, FJ and Operations Director, you’ll work closely with our two Co-CEOs to deliver CFG’s mission: championing financial sustainability for charities. You’ll lead the strategic and operational delivery of our Finance Journey framework—a bold, sector-defining initiative that transforms finance professionals from technicians into strategic leaders.
This role blends internal leadership with external influence. You’ll oversee key functions including finance and governance, HR, digital/IT and business development,—ensuring CFG’s internal systems and external offerings are aligned with our strategy, values, and member needs.
Your Impact
• Shape and deliver CFG’s Finance Journey strategy across the organisation
• Lead cross-functional teams to elevate performance and maturity
• Represent CFG to media, government, partners, and sector bodies
• Inspire a mindset shift across the finance community—from operational to transformational
• Support income generation through strategic partnerships and product development
Key Responsibilities
Strategic Leadership
• Champion a culture of learning, inclusion, and continuous improvement
• Contribute to CFG’s strategic planning and organisational development
• Provide strategic leadership across the organisation and support the board
Operational Oversight
• Lead finance, governance, HR, digital/IT, and business development teams
• Deliver robust financial analysis, reporting, and resource planning
• Ensure CFG’s finance function meets evolving business needs
Finance Journey Integration
• Embed the Finance Journey ethos across CFG’s products, services, and internal practices
• Collaborate with communications, learning, and membership teams
• Shape new offerings—training, events, assessments, leadership programmes
Stakeholder Engagement
• Build relationships with sector experts, partners, and members
• Represent CFG in forums, steering groups, and collaborative initiatives
• Share your expertise and catalyse sector-wide transformation
Internal Collaboration
• Work closely with Co-CEOs and the Director for Engagement
• Champion joined-up leadership, planning, and performance monitoring
• Foster a culture of inclusion, learning, and innovation
Location & Flexibility
• Remote-first: work from home or a suitable location near you
• Quarterly staff away days and ad hoc in-person events (travel costs covered)
Relationships
• Reports to Co-CEO
• Member of the Leadership Team
• Manages business development, HR, and digital teams
About CFG
Our vision is a world where financial excellence empowers every charitable and social purpose organisation to drive positive impact. The Finance Journey is our flagship framework—designed to help finance professionals evolve from technicians to strategic leaders.
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Ready to lead a movement that’s changing the face of charity finance?
Apply now and be the catalyst for sector-wide transformation.
How to Apply
If you would like to be considered for this position, please take a look at our recruitment pack on the next page, and apply with your CV. We have a series of questions for you to answer succinctly, but we do not require a covering letter. The deadline for applications is Midday on Monday 10 November, and shortlisting will take place in the following week, with interviews to follow shortly after.
Please email us with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.
Benefits of working at CFG
- 25 days' annual leave per year in addition to bank holidays, increasing to 28 days after three years of continuous service (pro-rata if part-time).
- An extra three days' leave for the office Christmas closure.
- Wellbeing closures where the whole organisation takes a break.
- Time off for personal health appointments.
- Hybrid and remote flexible working options.
- Four paid volunteering days every year.
- Health cash plan via HSF.
- Enhanced sick pay, as well as enhanced parental and adoption leave policies.
- Continuing personal development - learning and development opportunities both individually and organisation wide, such as a mentor/coach, training courses and conferences.
- Auto enrolment to the Personal Pension Plan where CFG will contribute twice your contribution to the scheme up to 10%.
- Access to interest-free employee loans or salary advances.
CFG promotes remote-first working, although we do have office space at our registered address in Bermondsey, Southwark, SE London for those team members who prefer an office setting. We expect all of our team members to attend all staff, directorate, or team anchor days on a regular basis in London. All-staff anchor days are currently quarterly, and directorate and smaller team anchor days are organised on an ad hoc basis. If you have any questions about this we'd be happy to chat about our in-person expectations with you.
Please note that attending our flagship events will be required for this role, as well as work outside core hours occasionally as part of our events programme.
CFG is a charity that supports all charities to make the biggest difference possible. We do this by supporting them to make the most of their money.
The client requests no contact from agencies or media sales.
Location: Home-based in the UK, within 90 minutes travel of Central London, with occasional national and international travel.
Contract: 2 years with the possibility of extension dependent on continuation of funding. You should be available to start by mid-January 2026.
Reporting to: Executive Director (ED)
Salary: £85,000 - £90,000
Additional benefits: 25 days annual leave plus public holidays (annual leave increasing by 1 extra day for every year’s service up to 30 days total), life assurance and access to an employee assistance programme.
Job description
Overall purpose of role
The Director of Operations and Finance is a pivotal senior leadership role responsible for ensuring WeProtect Global Alliance has robust and highly effective financial management, operational, governance, and risk infrastructure. The Director will provide strategic financial leadership, act as the primary resource for the Board on governance matters and oversee corporate compliance to enable the impactful delivery of the organisation's strategy to protect children from sexual exploitation and abuse online.
We are seeking a highly experienced operational leader who is a proactive and confident decision-maker. You will be an influential SMT member and a trusted advisor to the Executive Director and the Board. You must be able to think strategically and solve problems, translating complex technical requirements (finance, legal, risk) into clear, pragmatic, and achievable goals. You will operate with high ethical standards and integrity, modelling the Alliance's values of Accountability, Respect, and Empowerment across all internal and external relationships.
Key Responsibilities
Corporate Governance, Risk & Compliance
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Corporate Governance: Ensure Alliance governance is efficient, effective and provides the necessary support and oversight to the team to enable delivery of our mission, leading on review and optimisation of our governance structures and management. Act as a key advisor to the Executive Director and Board on all aspects of governance, legal compliance, and statutory obligations (including Dutch Chamber of Commerce and UK Companies House requirements).
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Risk Management: Senior responsible owner of the strategic risk register and proactively monitor and escalate strategic risks, reporting on high-level mitigation strategies to the Board and Finance, Risk and Audit Committee. Liaising with the Deputy Head who will oversee the day-to-day monitoring and reporting of operational risks.
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Internal Control & Audit: Set the strategic standard for the internal control environment. Commission, approve the scope for, and receive final reports on all internal or external governance reviews or audits. Approve all final audit recommendations and plans before presentation to the Board.
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Legal Compliance: Ensure the Alliance is compliant with all relevant UK, Dutch and international laws, managing external legal counsel relationships as needed, including maximising pro-bono support.
Operations and People Management
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Operational Oversight: Provide strategic direction for core operational functions, ensuring the Deputy Head of Operations and Finance delivers effective day-to-day operations including procurement, IT infrastructure, and general administration.
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Human Resources: Lead internal responsibility and the strategic development of the people management function, in liaison with the Executive Director. This includes owning the overarching policy framework, approving major changes to employee benefits, and managing any external HR consultants or support services to ensure all HR policies, recruitment practices, and performance management are compliant. Overseeing the Deputy Head on supporting the implementation of capacity building across the Secretariat.
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Line Management: Directly line manage and mentor the Deputy Head of Operations and Finance, setting clear objectives, managing performance, and supporting professional development. As a member of the SMT, you may also play a key role in matrix managing team members across the organisation.
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Cross-Organisational Leadership: Work collaboratively with the Executive Director and all members of the SMT to foster a culture of high performance, innovation, accountability, and continuous improvement across all functions, including implementation of our organisational Diversity, Equity and Inclusion policy and our overall organisational strategy.
Strategic Financial Management & Leadership
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Financial Strategy & Planning: Lead the development and own the ultimate approval of the organisation's financial strategy, ensuring long-term sustainability and resource allocation aligns with strategic objectives. Working closely with the Deputy Head of Operations and Finance on setting the parameters for the annual budgeting cycle and it’s execution.
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Budgeting & Reporting: Produce accurate, timely, and insightful financial reports and analysis for the Executive Director, Senior Management Team (SMT), and the Board/Finance, Risk and Audit Committee, drawing on the preparations of the Deputy Head e.g. forecasting, overseeing annual budgeting cycle and fincnial planning
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Audit & Statutory Compliance: Take ultimate accountability for the annual statutory audit process, ensuring all financial statements are prepared in compliance with relevant legislation and best practice for the Alliance’s Dutch and UK registered entities.
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Systems and Controls: Own and strategically evolve the financial control framework, ensuring robust policies, procedures, and systems are in place. Champion organisation-wide adherence to these standards, working closely with the Deputy Head who will oversee daily compliance and financial reporting accuracy.
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Grant Financial Management: Work with our Head of Development to oversee the financial management and reporting for all restricted and unrestricted grants, ensuring full compliance with donor requirements. Contribute to the organisation’s investment strategy and diversification by assessing financial viability of new funding sources or income models.
Person Specification
Essential Knowledge, Experience, and Skills
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Sector Experience: Proven senior leadership experience (Head of or equivalent) within a non-profit, charity, or international NGO setting.
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Governance & Risk: Extensive experience in developing, implementing and managing corporate governance frameworks, statutory compliance, and organisation-wide risk management in the non-profit sector.
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Legal Expertise: Demonstrable deep experience and knowledge of relevant legal frameworks and regulation relating to the non-profit sector in the UK and Netherlands.
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Financial Expertise: Deep technical knowledge of relevant financial regulations, statutory accounts and audit processes, with proven experience setting the financial strategy and controls framework for an organisation.
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Leadership & Management: Demonstrable track record of successfully leading, managing, and developing a multi-disciplinary team, including the management of senior direct reports.
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Strategic & Communication Skills: Excellent strategic thinking, with the ability to translate complex financial and governance information into clear, accessible reports and advice for senior stakeholders (Executive Director, Policy Board, Finance, Risk and Audit Committee).
Desirable
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Accountancy qualifications
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Experience as a Company Secretary or equivalent governance role.
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Experience in management and oversight of human resources
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Knowledge of international grant financial management and donor compliance requirements (particularly UK and Dutch).
Commitment
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A demonstrable commitment to the values of WeProtect Global Alliance, including safeguarding children and upholding principles of Respect, Accountability, and Empowerment.
See attached document for the full job profile.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our partner, an established UK charity with a focus on fighting poverty by transforming access to health care services in lower- and middle-income countries in Africa seeks a highly dynamic individual for a one-year fixed-term contract, with the possibility of an extension. The position is part of the management team, and the post holder will be expected to lead on the financial accounting, management accounting, and budgeting for the organisation as well as taking forward some strategic finance and operations projects as we expand our programmes in existing countries. The individual will also be expected to support the Co-CEOs with administrative, compliance and IT related tasks.
Finance
•Maintain a strong control environment, ensuring accounting records are complete and accurate.
Financial accounting
•Prepare annual statutory accounts in accordance with SORP 2015.
•Prepare for the annual external audit and host auditors ensuring the audit process runs smoothly. This includes supporting Vision Action’s country offices in hosting their respective audits.
•Ensure annual statutory accounts are finalised and submitted to Companies House and the Charity Commission by the appropriate deadlines.
Management accounting
•Coordinate the month-end process with the Finance Officer (UK) and Programme Finance Lead, and review transaction postings.
•Prepare monthly management accounts with cash flow forecasts, modifying the format as needed to suit the preferences of senior management and the Board of Trustees.
•Prepare the annual organisational budget and mid-year reforecast.
•Improve existing budget templates to enable straightforward and transparent budgeting for donors.
Support to country offices
•Collaborate with the Programme Finance Lead on a monthly basis to reconcile intercompany accounts, ensuring that reconciling items are cleared promptly.
•Support country office teams in fulfilling any reporting and financial compliance requirements.
•Conduct internal process reviews (internal audits) of country offices where required.
•Review the bi-weekly payment runs for the UK office and the monthly country office fund requests, ensuring cash flow planning is in place for these payments.
•Ensure asset registers are maintained appropriately.
Administration
•Support staff in conducting procurement in line with our procurement policy.
•Assist with preparation for quarterly Board meetings.
•Support office management tasks.
Other
Review and develop existing policies and procedures (e.g. the Finance Manual).
Are you highly organised, proactive and driven by the challenge of making processes more efficient and effective?
Do you thrive on keeping complex projects running seamlessly, collaborating across teams and ensuring that systems and workflows enable big impact?
The JABBS Foundation for Women and Girls is looking for a Projects and Programmes Officer to support the delivery and administration of a key programme rollout. It's a brand-new role in a small but mighty team, ensuring the organisation operates at maximum effectiveness while creating positive outcomes for women and girls.
Salary: £42k
Contract: Permanent, 35 hours full time (or reduced hours considered)
Location: Hybrid with 3 days per week in Birmingham office
Benefits: 25 days holiday (+bank) and generous pension, plus learning and development budget
About the organisation
JABBS is dedicated to building a fairer, more just society for women and girls. Through strategic grant-making, partnerships, and advocacy, the organisation addresses the root causes that draw women into the criminal justice system - from poverty and abuse to health inequalities. Their approach is grounded in collaboration, fostering lasting relationships with those driving change across policy, practice, and communities.
About the role
You'll support the day-to-day administration of the Women's Risk Needs Assessment rollout, as well as supporting wider programme delivery. By ensuring that administration processes are consistent, accurate and efficient, you'll also be able to spot opportunities to improve and streamline processes.
In this role, you can expect to:
* Maintain dashboards, documentation and project management systems.
* Collect and analyse data, support research and contribute to impact reporting.
* Oversee the WRNA expansion process, managing applications and coordinating with partners.
* Support grants administration, including reporting and compliance requirements.
* Plan and coordinate events, training sessions, meetings and follow-up actions.
* Manage SharePoint and ensure all resources and materials are current and accessible.
* Draft communications and support social media content and partner updates.
About you
You're organised, proactive and detail-oriented, thriving when juggling multiple priorities. You love finding ways to improve systems and processes and bring a collaborative, solutions-focused energy to your work.
We'd love to hear from you if you have:
* Demonstrable project administration experience, supporting complex projects or programmes.
* Excellent organisational and IT skills, with experience using databases and project tools.
* An understanding of project management, governance or grant-making processes.
* Experience with CRMs, case management systems or funding coordination.
* Proven ability to work effectively across teams and stakeholders, identifying opportunities to make processes easier and more efficient for everyone.
We'd also love to see your personal alignment with JABBS' values: Justice-Centred, Integrity-Driven, Curious, Collaborative, Relational and Determined.
In return, you'll have the chance to learn, grow, and build your skills and experience in a supportive environment where your contribution makes a real impact for women and girls.
How to apply
If you are as excited by this opportunity as we are, please get in touch with a copy of your CV in the first instance. If your experience matches what we're looking for, then we'll get back to you with more information on the formal application process.
Send your CV or profile to Jen D'Souza to start the conversation.
Closing: 9am on Tuesday 25th November
Interview: Dates to be confirmed soon
Charity People is a forward-thinking, inclusive organisation that actively and deliberately promotes equity, diversity, and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g., age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
People & Culture Manager
Location: Fully remote with flexible working arrangements
Contract: Permanent, part-time (0.6 FTE, 3 days a week which can be worked flexibly)
Salary: £21,500 - £24,000 pa, depending on experience (0.6 FTE of £35,828 - £40,000)
Closing Date for applications: Sunday 23rd November 2025, 11:59pm
Due to high numbers of applications, prior to interview we plan to carry out initial screening calls with prospective candidates before selection for interview. We will be asking about your reasons for applying and how you think your skills and experiences align to the role. Please note we are only able to respond to unsuccessful candidates.
* N.b. Both a CV and a cover letter must be submitted for applications to be considered.
Screening calls: Tuesday 25th and Wednesday 26th November 2025
Interviews: Monday 1st and Tuesday 2nd December 2025
Start Date: ASAP – this is a new post.
About: The Good Faith Partnership
At Good Faith, we create solutions to society’s most difficult problems. Our clients are diverse and complex, from the Foreign, Commonwealth and Development Office to faith-based organisations, businesses, charities and funders. We connect businesses, governments, charities, philanthropists, foundations and communities to make lasting change - from incubating projects like the Warm Welcome campaign, helping support the Home Office’s Homes for Ukraine Scheme or co-ordinating public affairs for the Patriarch of Jerusalem in the UK, US and EU.
At our core, we believe in the power of strong, unlikely relationships, to drive positive social change.
The Opportunity
Good Faith is seeking our first People & Culture Manager – a hands-on, strategic HR generalist who is excited to shape and scale a people-first culture in a growing, purpose-driven organisation.
You’ll play a pivotal role in building and embedding people practices that reflect our mission and values, ensuring Good Faith remains an exceptional place to work. As an advisor to the senior leadership team (SLT) and a key support to colleagues across the organisation, you'll be responsible for day-to-day HR operations as well as helping to shape longer-term people strategy.
This role combines compliance and compassion, policy and people, and structure and soul. It’s ideal for someone who thrives in an agile environment, brings a proactive and people-centred mindset, and wants to make a lasting impact.
Key Responsibilities
HR Operations & Compliance
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Act as first point of contact for HR matters, ensuring compliance with UK employment law and best practice.
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Maintain and embed up-to-date HR policies and processes, delivering staff training where needed.
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Manage sensitive employee relations issues (e.g. grievances, disciplinary, absence management) with fairness and integrity.
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Serve as designated Safeguarding Lead
Recruitment & Onboarding
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Lead inclusive and transparent recruitment processes, ensuring a great candidate experience
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Oversee onboarding to ensure new team members feel welcomed, equipped and engaged from day one.
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Provide direction, support, and oversight to the team member responsible for implementing recruitment and onboarding activities.
Performance & Development
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Oversee effective line management processes, ensuring they are fair, developmental and aligned with our values.
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Support managers to strengthen their people leadership skills and to deliver effective performance reviews and personal development plans.
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Identify and coordinate learning and development opportunities to support growth and career progression.
Wellbeing, Engagement & Inclusion
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Lead initiatives that promote employee wellbeing, engagement, and retention.
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Design and run staff feedback mechanisms (e.g. surveys), working SLT to act on insights and improve workplace experience.
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Champion diversity, equity, inclusion and belonging across all people practices.
People Systems & Processes
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Manage HR systems (BrightHR), employee records and documentation.
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Oversee payroll, pensions, and benefits administration (in collaboration with external providers where relevant).
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Manage Associate (external consultant) contracts.
People Strategy & Culture
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Develop and deliver a people and culture strategy aligned with our mission and values.
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Embed our organisational values across people processes and internal communications.
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Lead workforce planning to ensure we are structured for sustainable growth.
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Develop and implement internal communications that strengthen alignment and team cohesion.
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Foster a positive, supportive, and high-performing workplace culture.
Leadership & Management
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Provide line management to relevant team members, supporting their growth and wellbeing, as required
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Work closely with the SLT to provide HR insight and strategic advice.
Other
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Undertake other reasonable duties consistent with the role and the evolving needs of the organisation.
Person Specification
We value lived experience, transferable skills, and potential – so if you don’t meet every requirement, we still encourage you to apply if this role excites you. However, the following will be an asset for this role:
HR Operations & Compliance
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3–5 years of relevant HR experience, ideally within a small or purpose-led organisation.
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Demonstrated experience managing sensitive employee relations issues.
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Strong working knowledge of UK employment law, HR policy development, and HR best practice.
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Demonstrable awareness of emerging trends in People and HR, including the opportunities and ethical considerations presented by AI and automation
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CIPD qualification (Level 5 or above), or equivalent experience.
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Experience acting as a Safeguarding Lead, or working closely with a Designated Safeguarding Lead.
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Proven ability to design and deliver HR policy and compliance training.
Recruitment & Onboarding
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Experience leading recruitment, including drafting role descriptions, selection criteria, managing shortlisting and interviews
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Ability to create positive onboarding experience
Performance & Development
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Experience developing and embedding performance management frameworks, including appraisals and personal development planning.
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Ability in supporting and equipping managers in their line management responsibilities
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Experience identifying learning and development opportunities that align with organisational and individual growth needs.
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Understanding of how to support career progression and talent development in small or resource-constrained organisations.
Wellbeing, Engagement & Inclusion
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Demonstrable commitment to diversity, equity, inclusion, and belonging in people practices and organisational culture
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Experience designing and managing employee feedback mechanisms and using results to initiate change
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Knowledge of workplace mental health practices.
People Systems & Processes
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Experience managing HR systems (e.g., BrightHR or similar) and maintaining accurate and up-to-date employee records.
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Proficient in overseeing payroll, pensions and benefits administration, including liaising with external providers.
People Strategy & Culture
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Experience developing or contributing to a People & Culture strategy aligned with organisational mission and values.
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Ability to embed organisational values into internal communications, processes, and leadership behaviours.
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Demonstrated experience in workforce planning, team structuring, and anticipating future people needs for sustainable growth.
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Strong understanding of how to build and maintain a positive, inclusive, high-performing organisational culture.
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Experience writing and managing internal communications that support engagement, alignment, and transparency.
Leadership & Management
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Experience of working independently and managing a broad portfolio of HR responsibilities with minimal supervision
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Strong interpersonal skills with the ability to build trust across diverse teams and at all levels of seniority.
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Demonstrated ability to provide strategic HR insight and advice
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Experience in line management, including supporting direct reports’ development and wellbeing.
Other Skills and Attributes
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Strong written and verbal communication skills; able to communicate complex or sensitive information with clarity and empathy.
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Excellent organisational, planning, and prioritisation skills.
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Proactive, solutions-focused, and adaptable to change.
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High level of integrity, discretion and commitment to confidentiality.
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Comfortable working in a fast-paced, values-led, and evolving environment.
Working Arrangements
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Current members of the team are based across the UK, with some in London, Reading, Bristol, Manchester and Northern Ireland. Applicants must be able to travel once a month for a Tuesday full team meeting which takes place in Bristol or Reading. Additional coworking opportunities in Bristol, Reading or London may be possible.
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This role is fully remote, with flexible working arrangements.
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All employees, volunteers, partners, suppliers and consultants working with Good Faith are expected to adhere to our Code of Conduct and safeguarding policies. Good Faith’s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation’s programmes, operations or people.
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You will need to have the right to work in the UK.
Supporting Your Application
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We are happy to discuss and make any reasonable adjustments you might need at any stage of the application process.
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All employees, volunteers, partners, suppliers and consultants working with Good Faith are expected to adhere to our Code of Conduct and safeguarding policies. Good Faith’s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation’s programmes, operations or people.
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You will need to have the right to work in the UK.
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If you disclose a disability during your application process and you meet the minimum criteria for the role, we will contact you to discuss any reasonable adjustment you might need at the interview. If you wish to disclose a disability, please email us.
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We’d be very happy to answer any specific questions relating to this role - please email us on with ‘Query for People & Culture Manager role’ in the email subject line and we’ll get back to you as soon as we can.
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To apply, send a cover letter (max 1 side of A4) which specifically addresses the requirements listed in the person specification, along with a CV, as we will use this to shortlist applications. Email these to us with ‘Application for People & Culture Manager role’. Applications must be received by 11:59pm on Sunday 23rd November 2025.
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For more information, see our website or find us on X at @goodfaith
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Chapter One
Chapter One is a small but growing charity, working to ensure that every child has 1:1 reading support at the time they need it most.
Our Early Literacy Intervention (ELI) programme provides daily, tailored 1:1, 7 minute phonics sessions for children who are behind in phonics. Using a bespoke technology tool that can be aligned to any school phonics scheme, a trained Early Reading Interventionist works individually with target children. We currently have ELIs working in 11 schools in London, East Sussex and the West Midlands, with plans to expand. Data from 2024-25 showed that children receiving ELI support had a phonics screen pass rate of 95% (10% above school cohort averages).
Chapter One also offers a unique Online Reading Volunteer programme which currently supports about 3,500 children a year. It pairs struggling five to seven-year old (KS1) readers with reading support volunteers who come from over 170 local and national businesses. The volunteer pledge is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. For more information about our programmes please visit our website and watch our videos.
About the role
Working 30 hours per week over 5 days, for 44 weeks a year, you will be responsible for the day-to-day running of our Early Literacy Intervention (ELI) programme in the UK. You will manage a team of part-time ELI practitioners, visiting them regularly in school to provide supervision, quality assurance and support. You will lead on the relationships with schools involved in the programme: organising and overseeing programme delivery; sharing regular data summaries and ensuring pupil progress. As the programme grows, you will also be responsible for the recruitment and training of new ELIs.
We are looking for a highly motivated individual who has recent experience of teaching and/or leading phonics with an excellent understanding of phonics pedagogy and the ability to train and develop our ELI practitioners. The successful candidate must be willing to travel to the schools we work with, initially in (but not limited to) London, East Sussex and the West Midlands.
Key Responsibilities
Staff management
- Lead and manage a team of Chapter One Early Literacy Interventionists (ELIs) to effectively deliver the Early Literacy intervention programme in schools.
- Visit ELIs in school regularly to provide supervision, quality assurance and support.
- Recruit, train and induct new ELI practitioners as required.
- Design and create training materials for new ELIs.
- Provide annual training for teachers who have pupils taking part in the programme.
- Conduct monthly supervision meetings and annual appraisals of ELI practitioners and clearly document these.
- Lead the fortnightly ELI meeting, supporting with any issues which may arise.
Programme delivery, school liaison and evaluation
- Ensure ELIs baseline each pupil when they begin and track pupil progress throughout the year.
- Proactively monitor session numbers in all schools and support ELIs to increase session numbers if necessary.
- Conduct termly data meetings with schools to share data trackers and ensure that schools are fully informed about pupil progress.
- Lead on the documentation of key processes and step by step guides for the ELI team and ensure that these processes are followed.
- Analyse pupil data both for ELI pupils and non-ELI pupils to produce reports and identify trends, sharing with the Evidence and Impact Manager as required.
- In collaboration with the Schools Development Manager, conduct annual renewal conversations with partner schools.
Platform development
- Be the first port of call for ELI practitioners for the operation of the Chapter One Early Literacy platform, escalating issues as necessary.
- Liaise with the platform development team to feedback on platform bugs and areas of improvement.
- Proactively identify new directions for the development of the platform, in line with the latest pedagogy and research on early reading, and liaise with the Product Manager and development teams as required.
General responsibilities
- Liaise with Managers in all other departments as required.
- Participate in business planning and objective setting and attend the School and Parent Engagement group meeting each term.
Qualifications Criteria
- Qualified teacher status (QTS)
- Right to work in the UK
Required skills & experience:
- Experience of working in education
- Experience of teaching or leading early reading and/or phonics
- Understanding of current phonics pedagogy and diversity of phonics schemes
- Experience of line management
- Highly motivated, energetic individual with excellent interpersonal and organisational skills
- Ability to adapt and embrace a changing environment
- Excellent personal planning and a proven ability to work independently
- Excellent interpersonal skills with the ability to build relationships at all levels inside and outside the organisation
- Highly computer literate with hands-on experience of using MS Office and platforms and tools
- such as Google analytics, PowerPoint and more
- An understanding of Child Safeguarding
- A commitment to Chapter One’s mission and values
Chapter One is committed to safeguarding children and young people. All post holders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.
Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of inclusive teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.
Please send your CV (maximum 2 A4 sides) and a covering letter via Charity Jobs. Your covering letter (maximum 1 side of A4) should:
1) Explain your relevant experience referencing the key requirements in the job description.
2) Explain how our organisational mission is in line with your values.
Applications that fail to meet these criteria will automatically be discounted. We want you to have every opportunity to shine and to show us your talents—please let us know if there is anything we can do to make sure the assessment process works for you.
PLEASE NOTE: first round interviews will be held on 27th November and second round interviews will be on 4th December.
At Chapter One, we want to create a world where all children have the literacy skills needed to thrive.
The client requests no contact from agencies or media sales.
Whether assisting students and residents on a daily basis, supporting weekend residentials, conferences and events, or working with the team which delivers our annual Foundation Celebration, this role is at the heart of providing a welcoming campus environment.
The Campus Accommodation and Hospitality Manager will lead a team of reception and housekeeping staff to deliver and administer a full range of campus services. As well as providing an efficient and welcoming reception service, this includes the management of meeting rooms, accommodation booking, achieving and maintaining high standards of housekeeping, and overseeing contracted catering and refreshment services. The postholder will be part of a committed staff team, giving and receiving support to deliver the operational needs of the Foundation in a way which reflects our ethos of hospitality, care and community.
This is a full-time role, with some evening and weekend work during weekend residentials and other events. The postholder will also participate in an out-of-hours on-call rota.
Key responsibilities
1. To manage the delivery of accommodation and hospitality operations.
- Foster a welcoming and inclusive atmosphere for students, staff, and visitors from diverse backgrounds and denominations.
- Oversee the day-to-day running of hospitality services including accommodation, catering and menus, and support for conferences and events.
- Represent the staff team on hospitality matters at the Foundation’s residents’ and community forum meetings
- Maintain high standards of cleanliness, presentation, and service across all facilities
- Liaise with Facilities Manager regarding maintenance needs arising in meeting rooms and accommodation
2. To manage a team of hospitality staff.
- Draw up duty rotas for the Hospitality team based on varying operational need.
- Provide ongoing support, training, and development for team members.
- Carry out line management responsibilities in line with the Foundation’s HR policies and procedures
3. To manage the delivery of events and conferences.
- Generate quotes for events and conferences in consultation with internal and external organisers
- Support marketing for events, conferences, and other campus activities
- Oversee the Hospitality team to ensure effective administration for the smooth delivery of hospitality for teaching, residentials, events and conferences.
- Oversee room bookings, check-ins/outs, ensuring smooth turnaround of all accommodations between occupancy.
4. Procurement
- Manage procurement for hospitality goods and services in consultation with the Management Accountant and the Director of Operations.
- Monitor costs and implement efficiencies while maintaining quality.
Head of Programmes
United Way UK
Home-based with frequent national and international travel and overnight stays around 2-3 times a month. The ideal candidate will be based close to good transport links and able to get to London easily, with access to a car and/or a full clean driving licence
Salary £42,000 - £45,000 based on experience
12-month contract with potential for extension
Full-time, with flexible working
Excellent benefits including annual leave of 25 days per year plus bank holidays, increasing by a day annually for each year of service up to 30 days and 6% employer pension contribution
Charity People are delighted to be partnering with the United Way UK, a charity which believes that all individuals should be empowered through opportunity and resources to reach their true potential, to recruit a Head of Programmes.
United Way is a global organisation that supports local communities around the world in more than 40 different countries. Communities all over the world face similar challenges, but each one requires a unique approach to solving them. United Way UK was established in 2014 and harnessing experience and learnings from United Way Worldwide, UWUK uses local knowledge and global expertise to implement the very best programmes for communities across the UK and is constantly evolving to meet the needs of the times.
Driven by the local community, UWUK works with charity partners, businesses and individuals to provide everything a community needs to thrive (education, financial stability and health), providing support in the form of funds, time and expertise. UWUK funding is privately sourced so that the charity is driving new revenue to the voluntary sector.
The Head of Programmes leads UWUK's talented delivery team and works closely with the CEO on relationship development and strategic planning. As part of a small team (UWUK is currently five staff members), the Head of Programmes will be a strong team player and problem solver, with initiative, reliability and high emotional intelligence.
Key responsibilities
* Programme design, delivery and growth: You ensure the successful delivery of programmes, monitor and report on impact, oversee the budget and ensure compliance with safeguarding, data protection and charity regulations. You will support the growth of programmes by creating, developing and writing proposals, and travel throughout the UK to support project delivery.
* Partnership development: You will scope, develop and secure partnerships across sectors, building and maintaining strong relationships with funders, partners, schools and charities across the UK and support the organisation of fundraising events, campaigns and other fundraising activities.
* Line management: You will line manage the programmes team (x 2 posts), supporting professional development, conducting performance reviews, and promoting strong team moral and wellbeing.
* Operations and strategy: You will support reporting to United Way UK Board of Trustees, United Way Worldwide and UK regulators, as well as work closely with the CEO on strategic planning and implementation.
What we're looking for
The successful candidate will demonstrate the following essential skills and experience:
* Experience in programme management, stakeholder engagement and partnership building, with strong relationship skills combined and a natural ability to cultivate positive relationships with internal stakeholders, charity partners, prospects, funders, corporates, volunteers and internal partners
* Strong project management skills with ability to manage diverse tasks and priorities with attention to detail and accuracy.
* Experience of monitoring and evaluation to collect feedback from stakeholders and continually improve and learn from programmes and report to funders.
* Solid communication skills, in both written and oral English, with the ability to present to stakeholders and write compelling project proposals.
* Experience working in the charity sector or within corporate social responsibility.
* Experience managing staff, including supporting professional development, conducting performance reviews, and promoting strong team moral and wellbeing.
* Experience in volunteering, either working with, or leading volunteer programmes, or being a volunteer.
* Experience either leading or supporting proposal writing for programme delivery.
* Advanced Microsoft Office skills, including Excel, Word, Outlook and PowerPoint.
* Full driving license.
The successful candidate will demonstrate the following personal attributes:
* Self-motivated and results-driven
* Proactive and responsive
* Ability to work on own initiative and as part of a team
* Collaborative work style and positive team player.
* Commitment to the core mission, values and work of UWUK.
As UWUK is a small organisation, the ideal successful candidate may also have fundraising experience although this is not essential.
The UWUK team are passionate about their mission and delivering results and have a caring, trusting, collaborative and close-knit culture, based on shared values and respect. This role is home-based, but you will be able to travel regularly across the UK, at least 2-3 times a month and be willing and able to easily attend meetings in London on a regular basis. Travel is covered but you will need to be able to be based with easy access to a major transport hub.
How to apply
If you would like to apply, please upload your CV using the link below in the first instance. Jen D'Souza from Charity People will be in touch with the full details about the job and how to apply. The deadline is 9am Tuesday 11 November. The interviews will take place online w/c 24 November. The ideal candidate will be able to start in December and at the latest in mid-January. We will be hosting a webinar on Friday 7 November at 1pm for candidates interested in the role (this will be recorded and shared if you are unable to attend).
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Programmes is a key role with significant scope to grow as the charity evolves. You’ll lead on the day-to-day delivery of our programmes, including our largest single programme, Maths Circles: a small-group-based maths enrichment programme engaging talented young mathematicians nationwide. You will coordinate a large community of volunteers as well as our in-house team of part-time and freelance staff to deliver an excellent experience for students, parents, tutors and partners.
You will need to be genuinely enthusiastic about using our CRM and Google Sheets to track progress and excited about martialling the charity’s data to communicate clearly with colleagues, partners and trustees. You will take ownership of programme reporting and KPIs, using insights to identify and implement delivery improvements and demonstrate impact.
You will communicate regularly with our diverse community – including speaking directly to young people and parents to resolve issues, recruiting and training education professionals and meeting with partners to organise and manage projects. Beyond programme delivery, you’ll play a crucial part in fundraising, communications, recruitment and planning and will occasionally deputise for the Foundation Director in representing the charity externally.
Key Responsibilities
- Lead the design, delivery and continuous improvement of programme operations
- Drive impact by setting, monitoring and reporting on KPIs (e.g. attendance, retention, satisfaction) whilst sharing insights with partners and funders
- Coordinate and support a team of part-time staff, freelancers and delivery contractors
- Lead communications with parents, students, tutors and external partners
- Act as Deputy Designated Safeguarding Lead (training provided)
- Support fundraising, charity development and strategic planning
- Support recruitment and onboarding of staff, volunteers and collaborators
- Contribute to newsletters, social media, and other communications content
You should apply if:
- You’re motivated to make a difference in the education sector
- You’re excited to work flexibly as a senior member of a small, growing team
- You’re a “builder” with the energy and impetus to make things happen
Essential criteria:
- Genuine enthusiasm using spreadsheets and other tools to track and demonstrate progress
- Excellent written and verbal communication skills with diverse audiences (young people, schools, partners, funders, etc.)
- Experience in education, youth work or the charity sector
- Experience building and managing projects independently
- Belief in the power of education to transform lives
- Right to live and work in the UK
Desirable criteria:
- Knowledge of safeguarding practice
- Experience in programme monitoring and evaluation
- Experience in fundraising or business development
Safeguarding
Tutorfair Foundation is committed to safeguarding and promoting the welfare of its staff, volunteers and the young people we support. All staff are expected to share this commitment. The successful candidate will be required to provide two satisfactory references and complete an Enhanced DBS check.
The client requests no contact from agencies or media sales.


