Operations management jobs

We are looking for a dynamic, values-led, strategic leader to drive our mission for migration justice and social work solidarity. The role entails oversight of the operations and strategy of the organisation, responsibility for financial management and fundraising, maintaining the health of the organisation and embedding anti-racist and anti-opressive values into every aspect of the organisation. 

In your role as Service Delivery Manager you will manage elements of Mindworks contracted services that are delivered by our Emotional Wellbeing Practitioners with ND Specialism and our CYP Counsellors. The teams deliver services for CYP in both school and community settings and provide both groups and one to one relevant to individual needs and community areas of contract coverage for Surrey.

In addition you will manage our SBN ND project, currently funded to end March 2026.

Responsible for the service provision, demonstrating outcomes and impact, as well as supporting the team with safeguarding and non-clinical supervision.

You will work closely with other managers to ensure the optimum level of quality assured and safe service operations are delivered to CYP and their families. 

Innovation and development collaboration will be an important element of the Managerial position; this is both within the service and in collaboration across the wider Surrey Wellbeing Partnership and Mindworks Alliance.

 Responsibilities:

• Lead the delivery of Emotional Wellbeing Practitioner (ND), Counselling Services and SBN ND Practitioners

• Development and innovation of Emotional Wellbeing Practitioner (ND), Counselling and SBN ND Services

• Line Management/Case Management

• Impact Monitoring, Evaluation and Reporting

• Budget Responsibility

• Meet organisational requirements

About us

REMAP is a unique national charity. It brings together two groups of people: volunteers skilled at making things and disabled people who need specialist equipment. Each year, around 3,000 pieces of custom-made equipment help transform the lives of disabled people.

REMAP’s army of ingenious inventors designs and makes equipment for young and old alike and then provides it free of charge. The aim is always to help people achieve quality of life, filling the gap where no suitable equipment is available commercially.

With an exciting strategy that will continue to place the client at the heart of our work, we seek an experienced charity sector Volunteer Recruitment Officer to help us deliver on our mission and vision.

REMAP is an organisation that encourages its team members to contribute their thoughts and ideas actively and work together to achieve its aims and ambitions. You will be given the space to work autonomously and grow in the role, but with the support of your colleagues and line manager when you need us. You can work to your strengths and share your successes and learning with the broader team, who will, in turn, look to share their experiences and learning.

The Role

The Volunteer Recruitment Officer role is critical to the charity's long-term sustainability and is pivotal in ensuring our branches have the volunteers and guidance they need to support our clients going forward.

This is both an internal and external-facing role, focused on recruiting volunteers and developing initiatives that will streamline how we recruit and welcome new volunteers into our network of branches.

We are seeking an experienced volunteering officer, who has a strong background in both volunteer recruitment and project delivery. Experience in being part of a team going through a change programme involving volunteers is advantageous. You will thrive in a busy environment, have excellent people skills and have a positive ‘can-do’ attitude.

As a small charity, the role will require balancing practical tasks with project delivery and innovation. Building on the strategy that has already been prepared for you, you will work closely with our Volunteer Administration Officer and our Operations Manager to help REMAP support our branches across the UK.

About You

We want you to bring relevant experience, passion, dedication, creativity, and flair to our work.

To be considered for this role, you will have demonstrable experience in a similar position and be comfortable working with a diverse range of volunteers/people. As a self-starter, you can work at pace and quickly assess and deliver to changing priorities in a busy remote team. You will have excellent interpersonal skills, be able to coordinate multiple tasks/activities and have the flexibility to respond to changing demands.

You will be proactive, enthusiastic, and excited about joining an organisation with ambitious plans to future-proof its services and reach more disabled people. Experience working in a remote environment is highly desirable.

Additional information about the role

Place of work: Fully remote, with occasional 1/2 nights away for year-round events.

Working Hours: 22 hrs (pattern to be discussed)

Salary: 13,400 - £15,000 (actual salary), dependent on experience

Holiday entitlement: Begins at 25 days per annum (pro-rata), in addition to public holidays.

Application Instructions

To apply, please send your CV and a separate cover letter of no more than two A4 sides, setting out how you meet the job description and personal specification. 

We are a Disabled Confident employee.

Candidates who fail to follow the instructions will automatically be screened out of the selection process.

Closing date for Applications: 12th January 2026.

Interviews: Interviews for the role will be held on the week commencing 19th January 2026.

If you would like further information about the role, or have any questions, please contact Kelly, Operations Manager via the contact us information on the REMAP website.

Grade: 3

Position type: Permanent, Full time, 37.5 hours per week, flexible hours considered

Responsible to: Procurement Manager

Direct reports: None

Location: Truro, Cornwall (hybrid) or Remote (UK only - with required travel to HQ up to 4 times a year)

Role purpose:

The Procurement team is crucial to ensuring ShelterBox is equipped with the supply infrastructure we need to work, fundraise, budget, manage data and ultimately deliver vital aid. In addition to working on Indirect Items, the Procurement Team is a skills resource for the rest of the business, identifying and supporting with best practice in procurement and negotiations at all levels.

The Senior Buyer will join a busy and dynamic Procurement team of three individuals (two Senior Buyers and the Procurement Manager) and will quickly become integral to the day-to-day running of the Procurement function. It is expected that the individual will have substantial procurement experience.

The Senior Buyer will be responsible for a variety of Indirect spend and suppliers. Additionally, the Senior Buyer will support the Supply Chain team and the rest of the organisation as a subject matter expert on negotiation and procurement activities.

Who are we looking for?

ShelterBox is seeking a proactive individual with proven procurement experience to add capacity to the team. Attention to detail and diligence will be at the forefront of your skillset and you'll need to be comfortable with numbers, data and sensitively posing challenging questions to understand business requirements.

We are looking for someone with excellent communications skills and the ability to balance multiple tasks with competing deadlines. The individual should be confident with developing and maintaining relationships both internally with other departments and externally with suppliers and partners.

This role would suit someone currently in a Senior Procurement Role who is looking to expand their responsibilities and skillset. CIPs qualification is desirable. Charity experience is appreciated, but we welcome applicants with appropriate experience in any sector.

Job Description

Main role and responsibilities:

Ensure effective procurement of goods, services and works by conducting market research, performing supplier due diligence, implementing rigorous contracting procedures, managing contracts, negotiating favourable terms, identifying cost-saving opportunities, and preparing and maintaining documentation to guarantee best value, efficiency, and accountability to both donors and recipients.

Handling a variety of stakeholders and manage expectations as well as delivering on promised outcomes.

Duties will include but not be limited to:

• Management of a broad range of categories across the organisation, focussing predominantly on indirect, non-stock purchases.
• Work with Senior Management to identify procurement improvement priorities by analysing forecast spend, supply markets and specification options.
• Design, plan and lead the tender process for a variety of buying categories up to a contract value of £2m.
• Contribute to the specification-writing process, leading to formal technical, performance and supply specifications that can be used in tendering; it is expected that the individual will write the final versions of those specifications and hold them on file.
• Regularly review and improve procurement processes for allocated categories, adapting to organisational strategic change.
• Working with the team, assess and manage risk across all allocated categories.
• Write, negotiate and sign off contracts with suppliers to achieve the maximum value for ShelterBox.
• Develop and maintain appropriate supplier and contract management processes for all allocated categories.
• Report on cost savings and avoidance and added value.
• Upskill individuals across the organisation on commercial processes, offering strategic advice and ensuring compliance with internal policies.
• Manage procurement-led projects such as procedure implementation, and software introduction.
• Develop and deliver sustainability improvements within the procurement function according to the Environmental Policy.
• Keep up to date with legislative changes, industry trends and market developments.
• Sign off on supply chain compliance as per the delegation of authority level.
• Maintain departmental databases.
• Ensure that the procurement administration is kept up to date and that all filing is in accordance with policy.
• Support procurement-related projects across the organisation.
• Uphold ethical and professional procurement standards at all times.
• Maintain commercial confidence for internal matters, and matters pertaining to suppliers.
• Represent ShelterBox as required.
• Any other duties as required which are deemed appropriate to the level and grade of the post.

The SalesForce and Systems Officer will be a key member of our Digital team which resides within our Operations team. Reporting to Operations and Systems Manager, this role is vital to our future growth and sustainability and it presents an opportunity to contribute to an exciting part of the charity which makes a real difference to the students we support.   

Key Responsibilities:
Salesforce Support: Manage Salesforce users, resolve issues, maintain clean data and support colleagues with reports, templates and system updates
Systems Administration: Administer and optimise digital tools, build forms and ensure smooth processes across the team
Training and Support: Deliver training, create guides/videos and troubleshoot to help the team use systems confidently
Other: Maintain GDPR compliance, prioritise safeguarding and work collaboratively to uphold an inclusive culture

This role includes on-the-job training and support for the right candidate to progress on the Salesforce trailhead and towards the administration certification, in a mission-driven, supportive environment.

For full details on responsibilities please see the recruitment pack. 

The House Manager has full accountability of the management of Crawford House and the efficient day-to-day running, ensuring rooms are allocated appropriately and families are supported. The House Manager is required to implement and comply with our policies including health and safety, equal opportunities, safeguarding, data protection and security guidelines together with hospital policies, if applicable. 

The Line is seeking a Finance and Operations Director to play a pivotal leadership role at an exciting time of organisational development. As East London’s public art trail, connecting communities with art, nature and heritage, we are committed to democratising access to art through our outdoor exhibitions and collaborative engagement programmes.

Working in close partnership with the Director, you will shape our financial strategy, strengthen operational effectiveness, and oversee governance and risk management, ensuring the robust systems needed for long-term sustainability. You will also play an integral role in organisational development and team culture, helping to foster an inclusive, creative and values-led environment.

This role would suit a mission-driven leader with strong charity finance experience and a proven ability to establish and uphold the systems that ensure smooth, effective operations.

Please see the job description on our website for full details and responsibilities of this role.

Application deadline and interviews

The closing date for applications is 11pm, Friday 9th January 2026. First round interviews are expected to take place in person at The Line's offices at Here East (Queen Elizabeth Olympic Park) on 21st or 22nd January 2026 with second round interviews on Monday 26th January.

Equal Opportunities

The Line is committed to equality and diversity within our workforce and in all opportunities. Our recruitment process is open to all, but we would particularly like to encourage applications from people from Black, Asian and ethnically diverse backgrounds, those who identify as LGBTQ+, those from lower socio-economic backgrounds and those who identify as disabled, as these groups are currently underrepresented in the cultural sector.

How to apply

• Apply through the application form on our website which requires a cover letter setting out your motivation for applying and how you meet the person specification, a copy of your CV and contact details of two referees
• Complete the Equal Opportunities Monitoring Form (please note this will not be reviewed by the individuals reviewing applications)

If you do not meet all criteria in the person specification but feel you meet the majority or bring alternative strengths, please feel encouraged to apply.

Are you a commercially minded, senior leader with strong experience in operations, company management, partnership building and income generation?

VDT is seeking an experienced Head of Operations and Business Development to spearhead the implementation of our ambitious new Commercial Strategy, driving growth and expanding income streams.

This is a crucial, high-impact role for someone who thrives on operational excellence, has excellent management skills and a passion for strategy implementation. It is ideal for someone with strong experience in partnership building, negotiating contracts, lead generation and organisational development.

Working closely with the Chief Executive / Artistic Director, the role works collaboratively across the small staff team to deliver the company’s Business Plan, Funding Agreement, Mission and Values. You will identify opportunities, generate new leads and manage the company’s wide range of production, participation and continued professional development programmes. You will grow a new customer base for our online training and E-learning and develop income from within arts academic and social enterprise settings. You will track progress and ensure the company is run in line with best practice. 

You might not have worked in the arts or creative industries before. If you have experience as a Business Manager, Operations Director, Executive Director or Senior Producer within or outside of the cultural / charity sector, then you’ll have the core skills we are looking for.

Closing date for applications: Midday Tuesday 6 January 2026

Interview Date: Thursday 15 January 2026 (possible second interview 23 January 2026).

This is an exciting role in a team dedicated to raising the bar of operational excellence at Stewardship. You will play a crucial role in bringing exceptional operational efficiency across various Stewardship platforms, enhancing customer satisfaction by providing Stewardship givers and partners with seamless, impactful services that bring our mission to life.

Through vital processes, checks and administration, you will be serving generous Christian givers and the highly impactful churches, mission workers and charities which they support. Your work will equip, encourage and support our givers and ministry partners to become faithful, active stewards – transforming hearts and helping hands to steward responsibly and faithfully all that they give and receive.

This is a twelve month fixed term role to cover maternity leave. 

Occupational Requirement (OR)

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

· Active membership of local church congregation.

An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

About Big Church Festival

Big Church Festival is a joyful, faith-filled, large-scale gathering that brings tens of thousands together each summer to celebrate Jesus, worship boldly and create memories that last a lifetime. With a £6M+ annual budget, a fast-growing audience and a mission expanding across the UK and beyond, we’re building a team that’s passionate, courageous and committed to excellence.

The Role

We’re looking for an experienced Management Accountant who loves numbers, loves people, and thrives in a fast-moving environment where risk, faith and creativity shape the journey. You’ll sit at the heart of our operations, ensuring clarity, confidence and strong stewardship across the organisation.

You’ll lead the production of our management accounts, guide all budget-holders, and manage the relationship with our outsourced bookkeeping and finance agency so that financial information is always timely, accurate and well-understood.

If you want to bring your financial expertise into a team with heart, purpose and national impact, we’d love to hear from you.

Key Responsibilities

• Produce accurate, timely monthly management accounts.

• Work closely with the CEO, Senior Management Team, and Trustees on strategic financial decisions

• Manage and monitor a £6M+ annual festival budget, including forecasting, cashflow and variance analysis

• Support, guide and coach all budget-holders across the organisation

• Present financial information clearly to both finance and non-finance colleagues

• Manage and oversee the relationship with any outsourced bookkeeping and finance agency

• Ensure strong data flow, accurate coding, reconciliations and financial reporting

• Lead year-end preparation and coordinate with auditors

• Maintain internal financial controls and ensure ongoing compliance

• Support scenario planning and financial risk modelling

• Bring clarity and steadiness in fast-moving or uncertain moments

• Contribute to a relational, faith-filled and healthy team culture

Annual Event Requirements

• No annual leave can be taken during August or September, as this is our peak delivery and reconciliation period

• Must be on-site for a minimum of 8 consecutive days at the end of August for event operations and financial oversight 

• Provide hands-on financial monitoring and support during the festival delivery window

About You

• Qualified or part-qualified Management Accountant (CIMA, ACCA, ACA or equivalent)

• Experience managing or supporting budgets of £5M+, ideally in events, charity or entertainment sectors

• Excellent communicator with a genuine love for people

• Comfortable working with risk, uncertainty and evolving information

• Strong organisational skills and exceptional attention to detail

• Able to explain financial information with clarity, patience and warmth

• Confident leading others and supporting strong financial stewardship

• Experienced in working with outsourced finance teams or agencies

• A collaborative team player with humility and kindness

• Excited about the heart, mission and ministry of Big Church Festival

Ready to apply?

Please submit:

• Your CV

• A covering letter and/or video outlining why you would like to join Big Church Festival and how your experience aligns with the role

Please note: Big Church Festival reserves the right to close applications early should the right candidate be identified before the deadline.

Future Dreams is a breast cancer charity with a simple but powerful mission:
Nobody should face breast cancer alone or without hope.

Future Dreams House in King’s Cross is our warm, welcoming support centre where people affected by breast cancer can access workshops, therapies, information, and community – both in person and online. It’s a busy, friendly, and deeply meaningful place to work.

The Role

We’re looking for a proactive, practical and people-focused House Assistant to help keep Future Dreams House running smoothly day to day.

This role is a mix of front-of-house, operations, and sustainability. You’ll be making sure the building looks and feels like a 5* space, greeting and supporting visitors, coordinating volunteers, and helping us embed eco-conscious practices across everything we do.

You’ll work closely with the House Manager and wider team to ensure every visitor feels safe, welcome, and cared for – from the moment they step through the door.

Key Responsibilities

House Operations & Maintenance

• Open and close the House and carry out daily checks for security, safety, and presentation.
• Keep all spaces – including communal areas, toilets, kitchens and therapy rooms – tidy, clean and well-stocked.
• Regular trips to the supermarket and post office.
• Run errands (e.g. flowers, supplies), manage waste and recycling, and support laundry of towels and linens.
• Set up rooms for workshops and events (furniture, AV equipment, yoga mats, refreshments).
• Support minor maintenance tasks and contractor visits as needed.

Front of House & Visitor Support

• Provide a warm welcome to everyone arriving at Future Dreams House.
• Help visitors sign in, complete forms and find where they need to go.
• Offer refreshments, give House tours and help maintain a calm, supportive environment.
• Answer phone and email enquiries with empathy and efficiency.
• Support with bookings and keep systems and calendars accurate.

Administration & Communications

• Manage the main info@ inbox, responding promptly and professionally.
• Keep room and workshop booking calendars up to date.
• Handle incoming and outgoing post, including packaging, labelling, post office runs and box recycling.
• Respond to information requests and send out materials such as leaflets and visitor information.

Volunteer Support

• Work alongside volunteers, guiding and supporting them through their tasks.
• Help coordinate volunteer activity, especially when the House Manager is away.
• Provide simple, on-the-job training around tasks such as front desk support, room set-up and kitchen duties.

Sustainability

• Act as the sustainability champion for Future Dreams House.
• Promote eco-friendly practices around energy use, recycling, waste reduction and sourcing.
• Help shape and track progress against our sustainability goals.
• Engage the wider team and volunteers in greener ways of working.

Health & Safety

• Act as a First Aider and Fire Marshal (full training provided).
• Support fire safety checks, drills and wider health & safety procedures.
• Help during evacuations and report any incidents or hazards promptly.

Organisational Support

• Work collaboratively with colleagues across programmes, fundraising, and operations.
• Support internal and external events as needed.
• Carry out any other reasonable duties in line with the role.

About You

Essential Experience

• Experience in a customer-facing or front-of-house role.
• Comfortable working in a fast-paced, dynamic environment.
• Experience working effectively as part of a team.
• Some experience with administration and record-keeping.
• Experience with basic maintenance or housekeeping duties.

Skills & Knowledge

• Confident using Microsoft Outlook, Word, and Excel.
• Able to navigate online booking platforms and digital systems (training provided).
• Excellent verbal and written communication skills.
• Strong organisation and time management; able to juggle multiple tasks.
• Basic understanding of health and safety principles (or willingness to learn).
• Calm, professional approach when under pressure or dealing with sensitive situations.

Personal Qualities
We are looking for someone who:

• Embodies our values: Empathy, Inclusive, Collaborative, Honest, Adaptable.
• Is passionate about providing an exceptional visitor experience.
• Is proactive, hands-on and happy to “muck in” wherever needed.
• Has a professional yet warm and approachable manner.
• Is resilient and able to support visitors and colleagues in emotionally sensitive situations.
• Has strong attention to detail and takes pride in high standards.
• Is enthusiastic about sustainability and making a positive impact on the environment.

What We Offer

• A meaningful role in a charity making a real difference to people affected by breast cancer.
• A supportive, friendly team environment at our beautiful House in King’s Cross.
• Training for key responsibilities (including First Aid, Fire Marshal duties and systems training).
• Opportunities to grow your skills across operations, visitor services, events and sustainability.

Bring your drive and passion to lead CPRE London towards its vision of a greener city and manage its strategic direction and delivery. This is a rare, part time opportunity to lead an organisation at the cutting edge of policy regarding green spaces and the environment, housing and planning. You will manage a small but motivated team of staff and dedicated volunteers. We are looking for candidates with the confidence to pitch for new funding and prioritise projects, coupled with a track record of liaison work across the environmental space ideally drawing on a background in planning.

CPRE London is a leading environmental charity in the capital, an independent charity and the London regional branch (1 of 42) of the national CPRE organisation, ‘The Countryside Charity’.

The focus of our campaigning is to make London a well-planned, greener, climate-resilient and nature rich city, which benefits everyone.

Skills in leadership, oversight of income and expenditure, communication, negotiation, and project management are needed to run our operations. In addition to leading CPRE London you will also work closely with a supportive board of trustees.

Currently at the exciting stage of developing the London Tree Ring project, additionally we are involved in many more initiatives such as Healthy Streets Scorecard and GoParksLondon and supporting local campaigns to protect our precious green spaces from development. 

Further details available on our website: Get Involved: Jobs and Volunteering Tab.

Summary

EduSpots is an innovative, dynamic, and community-orientated UK and Ghanaian registered charity which connects, trains, and equips grassroots voluntary educators (named ‘Catalysts’) to drive community-led change through education spaces named ‘Spots’. Our vision is of a world in which communities unite to create the futures they want to see, through education.

Since 2016, through collaborating with over 400 local voluntary community educators and actors – named ‘Catalysts’ – who take a central leadership role in the development of the network, we have supported 50 communities in creating and running community-led and owned education spaces named ‘Spots’’. Together, we are developing a model for a community-led education space with accompanying network engagement that could have global relevance. 

Our Ghana-based team creates collaborative learning opportunities through three leadership programmes for Catalysts which are increasingly facilitated by the EduSpots app: the Ignite, Catalyse and Inspire Mentoring Programmes. These enable the Catalysts to lead EduKidz (early years education), DigLit (digital literacy), EcoSTEM (STEM and environmental education) and Ignite Equity (gender equity) clubs for learners typically aged 3-16, alongside locally designed education projects, reaching over 10,000 learners of all ages annually. 

We are in an exciting period of our development, having more than doubled our income, programme breadth and reach in the last two years, with a recent independent evaluation by Expectation State offering further evidence in support of our model’s outcomes. We have been recently selected for two accelerator programmes, who are supporting us as we consider the scaling potential of our model. In the period, we are aiming to double our network reach, bringing an additional 50 Spots into the network.

We won the Tes International Award in 2018 and the Big Give Supporters’ Choice Award in 2022, and we were recently selected as a finalist for the 2023 Their World Scale-Up Innovation Prize. In 2021, our Founder was a Finalist in the UNESCO-backed $1 million Global Teacher Prize.

We are excited by our future. 

About this role 

The Global Head of Operations is a new role being introduced in 2026 with the core purpose of strengthening systems, processes and strategic delivery across both EduSpots Global and EduSpots Ghana, offering hands-on support to the CEO and wider staff across a range of areas.

In this senior role, you will work closely alongside the CEO, offering her the advice and skills needed to move EduSpots successfully through a complex period of growth in a challenging fundraising context, enabling more learners and Catalysts to participate in a unique community-led model of education, whilst sharing our practice more widely.

We are looking for an organised and empathetic strategic leader, ideally with strong or developing skills across project management, finance, HR and MEL skills and an ability to work independently in a fast moving work environment.

This role has the potential to grow into a Director of Global Operations or Deputy CEO role in time for outstanding candidates, and carries significant organisation-wide responsibility.

Candidates should hold a genuine passion for educational equity, a strong belief in the power of community-led models to transform lives at scale and a high level of flexibility in a fast-changing yet friendly and playful work environment.

Whilst this role is remote, and open to all global candidates, you will need to have understanding and experience of UK law, accounting and policy development, or a strong appetite to build experience in this area quickly.

Main duties and responsibilities 

Systems

• Work with the CEO and staff to proactively strengthen systems and processes across the organisation, including monitoring, evaluation and learning frameworks and operations. 
• Support the wider team with IT, including general skill development, leading the Google Space system. 
• Monitor compliance to organisational policies and lead the quarterly review of the organisational risk register, working with the Ghana Head of Operations. 

Finance 

• Work with the Finance and Admin Officer to produce monthly and quarterly global management accounts, cash flow analysis and to complete the annual audit. 
• Lead the financial planning of the organisation, working with the CEO and the Ghana Head of Operations to create the annual budget. 
• Work with the Ghana Head of Operations to strengthen financial systems, processes, and training across the organisation. 
• Work with the Ghana Head of Operations to prepare budgets for funding bids as needed.
• Work with the grants team to track grant spending and produce consolidated financial reports (including expenditure from the UK and Ghana) for donors. 
• Ensure EduSpots’ new accounting software (QuickBooks) is fully embedded and utilised.
• Oversee bank account management, including payments, checking bank statements, and reviewing bank reconciliations for UK and Ghana.
• Ensure staff payroll (likely to be outsourced) and payments to freelancers / consultants are done accurately and in a timely manner.

HR

• Work alongside the CEO, Head of Operations, Safeguarding and Inclusion Managers  and wider staff to develop strategies to sustain and strengthen a high performing and friendly work culture. 
• Work across the team to strengthen HR and performance management structures, informed by best practice and legal frameworks. 
• Lead the recruitment of staff, consultants and volunteers in the UK (advertising roles, drafting contracts, contacting referees and completing all filing and administration relating to recruitment).
• Onboard new staff, provide training on policies and procedures, and track key information (leave, appraisals, etc) for UK staff. 
• Regularly review and keep the Staff Handbook up to date.
• Depending on skill-set, work with the CEO to lead professional development for staff across the organisation, liaising with trustees and advisory group members.

Administration & Governance

• Manage and maintain databases and our Google Drive system. 
• Ensure compliance with GDPR and adherence to our child safeguarding and protection policy. 
• Maintain insurance renewals, tracking and filing.
• Review and keep up to date all organisational policies in line with current legislation, working with the Trustees and Directors. 
• Assist the CEO in the administration relating to EduSpots’ governance, including board meeting arrangements and minute taking.
• Support the CEO in all ad-hoc tasks that arise, working closely alongside her to ensure the smooth running of the organisation. 

Strategic insight 

• Work closely with the CEO and staff/Catalysts across the organisation to ensure all EduSpots’ decision-making is strategic and in the best interests of the Catalysts, Sparks and Communities we partner with. 

Other areas 

• Depending on experience, you may in time take on management responsibilities for some staff, but this role is principally a systems strengthening and quality improvement role, working closely with the CEO to offer advice and additional capacity. 
• Depending on experience, you may support with grants writing / management and/or community fundraising. Experience of fundraising would be of significant benefit to the organisation in this key leadership role. 

Personal Specification 

Essential 

• Minimum of 7 years’ experience of operations in a small/medium charity context. 
• Self-starter with the ability to hit the ground running and work with minimal supervision with high levels of flexibility.
• Self-motivated, with an ability to motivate and energise others.
• High level strategic understanding, critical thinking and the ability to strengthen systems in a fast-paced high performance environment.
• Excellent communication, both oral and written.
• The ability to thrive and adapt in a fast-paced, creative and impact-driven culture. 
• Strong administrative skills with a high level of attention to detail. 
• Experience in creating user-friendly tools and processes to support project and quality management.
• Experience using Google Suite, with strong Excel skills.
• Tech savvy – ability to learn new tech tools efficiently.
• Experience coordinating others. 
• Excellent interpersonal and teamwork skills with strong empathy and cultural sensitivity 
• Strong personal alignment with the mission, vision and values of EduSpots. 

Highly desirable 

• Experience supporting charity Boards, and working with external bodies including auditors, tax authorities, and other official bodies is highly desirable.
• Experience complying and strong familiarity with UK charity regulations and requirements.
• Experience preparing budgets and financial reports for donors/grants. 
• Experience of working in a cross-cultural team.
• Experience of working with an international charity would be advantageous. 

Please send a tailored covering letter and CV addressed to the CEO Miss Cat Davison by Wednesday 31st December with a hope to meet shortlisted candidates for a first-round interview in the week starting Monday 12th January. 

Are you a qualified accountant with proven experience of providing effective management to a high-performing team? Looking for an exciting and highly rewarding new opportunity?  If so, join Shelter as Financial Analysis Manager and you could soon be providing career-enhancing leadership to our Financial Analysis Team. 

About the role

As our Financial Analysis Manager, you will take a coaching approach to the line management of our five-person team and ensure the team are engaged, motivated and effective, supported to drive their own development and delivers its outcomes.  You will also be expected to produce expert strategic financial analysis, insight and reporting and an excellent user experience for both wider colleagues at Shelter and external stakeholders and to assist the Head of Financial Planning & Analysis in the management of the budgeting and forecasting cycles.

We will also count on you to manage the Financial Analysis team’s work in the monthly reporting cycle and work closely with Financial Control and Operations management on the continual development and improvement of these processes.  Ensuring the Financial Analysis team is effective in reviewing bids for external funding, preparing timely and accurate reports on spending against restricted funds, and supporting budget holders around Shelter in financial management of restricted projects are also key elements of the role.

Role specifics

Influential, analytical and collaborative, you will be a qualified accountant with a proven record of leading a team, and you’re able to work effectively with stakeholders, both internally and externally. A natural communicator, both verbal and written, you will also have excellent time management and prioritisation skills, while a flexible, proactive and professional approach to your work is essential. Strong analytical skills along with impeccable attention to detail, and a high level of numeracy are a must-have for this role. You’ll have strong Excel skills and proficient in the main Microsoft Office Applications, including Outlook and work, and experience of using financial planning software is desirable.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

Shelter’s Finance Team sits within the Strategy Enablement Directorate, which also includes HR Operations, Technology and Data, and Governance, Planning and Property. The Finance Team consists of 32 people led by the Assistant Director of Finance. 

This role sits within the Financial Planning and Analysis (FP&A) Team. FP&A produces financial reports and analysis, provides expert advice, and enables collaboration to support effective decision making throughout the charity.

Any applications submitted without a supporting statement will not be considered.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

 Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.