Operations management jobs

Head of Programmes / Programmes Director, Level Water

What we're building

Level Water exists to solve a problem that shouldn’t exist: too many disabled children are still missing out on high-quality swimming lessons.

We’ve built a delivery model that works. Families trust us. Pools want to work with us. Funders back us. We’re well-funded (80% unrestricted) and responding to growing demand.

Now we’re entering the next stage: scaling what works without losing quality, care, or joy. This role sits right at the heart of that mission - leading not just how our programmes are delivered, but how we define, measure, and grow our impact.

We’re Level Water - a founder-led charity solving unequal access to swimming for children with disabilities. We’re not a typical charity. We own our swim events and run them like a business, creating a sustainable income stream that directly funds our programmes. That model gives us the freedom to move fast, test ideas, and build something that doesn’t exist anywhere else.

Because we’re self-sustaining, we can make clear, confident decisions about our programme and impact direction. If you want to help tackle unequal access to sport - and shape how a modern charity designs, delivers, and measures programmes at scale - this is your chance.

The opportunity

This isn’t a “keep programmes running” role.

This is a build, lead, and scale a national delivery model role.

As Head of Programmes, you’ll own how Level Water’s programmes are designed, delivered, improved, and expanded. You’ll take a proven model, design for growth  and help turn it into something category-defining - working at pace, making smart decisions, and setting the standard for what inclusive swimming can look like across the UK.

You’ll work closely with the CEO and senior team, lead our brilliant programme function (a Training and Excellence Manager and Programmes Officer), and bring energy and momentum to a part of the organisation that sits right at the heart of our impact.

If you’re excited by growth, complexity, and building something that really matters, you’ll thrive here.

If you’re looking for a role where you can play it safe, this probably isn’t it.

What you’ll actually own

Programme design, quality & scale

• You’ll own how Level Water’s programmes are designed, delivered, and grown - now and into the future.

• Set the strategic direction for our lesson delivery model, ensuring it scales without losing quality, care, or joy.

• Lead and develop the Programmes team, setting clear priorities, standards, and ways of working.

• Ensure programmes are safe, inclusive, effective, and consistently high-quality as delivery expands.

• Build the systems and processes that make great delivery easier at scale, not harder.

Impact, learning & continuous improvement

• You’ll define how we understand, measure, and improve our impact - and use learning to drive better delivery.

• Ensure we gather meaningful insight from families, swimmers, teachers, and partners.

• Turn data and feedback into clear learning that actively shapes programme decisions.

• Lead Level Water’s approach to impact reporting for funders, partners, Trustees, and the Board, alongside the Senior Leadership Team.

• Set clear success measures and use them to guide prioritisation, iteration, and growth.

Strategic partnerships, funding & sector influence

• You’ll build the relationships and credibility that enable sustainable programme growth and wider change.

• Build and manage strategic partnerships with national pool operators and delivery partners.

• Secure and manage national agreements that unlock scale and improve access.

• Work closely with Fundraising to shape strong, realistic programme content for grants and funding proposals.

• Own the programme side of grant-funded delivery, ensuring work is well planned, delivered to a high standard, and reported with clarity and confidence.

• Represent Level Water externally as a credible, influential voice in inclusive swimming, helping to shift culture and practice across the sector.

Who we’re looking for

We care far more about how you work than where you’ve worked or what sector you come from. You don’t need a background in swimming. You don’t need charity experience. What matters is how you think, how you lead, and the energy you bring.

People who thrive here have:

• Ambition for growth. You’re excited by the moment where something good needs to scale - and you want to help shape what comes next, not just maintain what already exists.

• Ownership and momentum. You take responsibility, spot opportunities, and move things forward. You don’t wait for perfect information or permission before acting.

• The ability to hold strategy and delivery together. You can zoom out to set direction and zoom in to make sure things actually work - and you know when each is needed.

• Confidence leading through change. You’ve helped programmes or services evolve through growth, complexity, or transformation, and you’re comfortable making decisions in imperfect conditions.

• Strong relational leadership. You build trust quickly, bring people with you, and create credibility with partners, teams, and senior stakeholders.

• A solutions-first mindset. When things get complicated (and they will), you stay calm, pragmatic, and focused on what will move things forward.

Bonus points if:

• You’ve worked in a scale-up, start-up, or fast-growing organisation.

• You’ve built or reshaped delivery models, partnerships, or systems as things grew.

• You’re motivated by impact and inclusion, and want your work to genuinely change lives.

If this sounds like you - and you’re excited by the challenge of building something ambitious with real-world impact - we’d love to hear from you.

Why Level Water?

Our values - Bold, Driven, Personal, and Joyful - shape how this role shows up in practice. You’ll be expected to bring ambition, move with purpose, care deeply about people, and help build programmes that feel genuinely joyful to be part of.

Bold.
This isn’t a “run what already exists” role. You’ll challenge assumptions, set direction, and help shape the future of inclusive swimming. We want your judgement, your ideas, and your confidence to make clear calls.

Driven.
We’re growing fast, and programmes sit at the centre of that growth. If you’re ambitious about scale, impact, and building something that lasts, there's a real opportunity here to lead what comes next.

Personal.
We’re founder-led and people-first. You’ll work closely with families, partners, and colleagues, balancing high standards with empathy, clarity, and care.

Joyful.
Swimming should be positive, empowering, and fun - especially for children who’ve too often been excluded. You’ll help ensure our programmes don’t just deliver outcomes, but create experiences that build confidence, independence, and a lifelong love of the water.

Practical details:

• Flexible working: remote, hybrid, or (even better) office-based in Tunbridge Wells, your choice.

• You'll attend weekend events throughout the summer.

• Some travel required to pools, partners, and events (including occasional weekends)

• Salary: Head of: £46k-57k (depending on experience)

How to apply

We want to hear from you in whatever way best shows us who you are and how you think.

Get creative. We really want to get a feel for your personality and style. A traditional CV and cover letter? Great. A video introduction? Awesome. Whatever format helps you shine and show us who you are. 

Here's what we'd love to know:

1. What’s the boldest change you’ve delivered that improved outcomes for the people your programme existed to serve - and what did you personally do to make it happen?

Before you apply:

If you've got questions about the role, the team, or whether this might be right for you, please reach out. I'm Lucy Powell, Operations Director at Level Water, and I'd genuinely love to chat. 

Deadline: 

We're reviewing applications on a rolling basis and will close this advert once we've found the right person. So if this excites you, don't wait, but do take the time to show us who you really are. 

We'd rather see your best work than a rushed application. If you need a bit of time to put that together, talk to us.

We're excited to meet you. Let's build something brilliant together.

MLC Partners are working with a reputable Charity to recruit and interim Assistant accountant. They are seeking an experienced and capable individual who can work independently with minimal guidance and contribute effectively during a critical period as we prepare for the financial year end on 31 March 2026. 

Responsibilities:

Accounting & Finance Support 

• Lead on the daily accounting operations including journals, accruals, prepayments, and general ledger maintenance 
• Lead on month-end and year-end close processes as per the organisation month end timetable 
• Prepare and maintain balance sheet reconciliations monthly 
• Reconcile the revenue in the P&L to the income tracker 
• Assist with accounts payable and accounts receivable processes 

Invoice processing and payment runs 

• Process invoices daily on Unifi, ensure it is coded to the correct class and department 
• Follow up with budget holders to ensure invoices are approved weekly 
• Prepare payment runs fortnightly 
• Ensure bank recs are completed after the payment run 

Banking project: 

• Automate the payment run from NetSuite to the bank: 

1. Bank feeds 
2. Payment file generation and uploads 
3. Automated reconciliation rules 

• Automate bank reconciliation process 
• Identify manual finance processes and recommend automation or efficiency improvements 
• Test, document, and support system enhancements or upgrades related to banking and payments 

Controls & Compliance 

• Ensure adherence to internal financial controls and approval workflows 
• Maintain accurate documentation for automated processes 
• Support compliance with company policies and banking requirements 

Skillset required:

Essential 

• Experience in an accounting or finance support role 
• Experience in Charity sector
• Working knowledge of NetSuite ERP 
• Experience with bank reconciliations and payment processing 
• Strong Excel skills (pivot tables, lookups, reconciliations) 
• High attention to detail and strong problem-solving skills 

Desirable 

• Exposure to finance automation, bank feeds, or payment integrations 
• Understanding of payment files (BACS/SEPA) 

We are looking for candidates who can start immediately, working hybrid until mid-April. Applicants are under constant review and the job might be filled before the advert closes. For further information please reach out to Annabelle at MLC Partners.

This is an exciting chance to gain a full year of hands-on experience working with a place-based funder. You will be learning how funding decisions are made and how grants are administered to create real impact in local communities. You’ll not only develop practical skills in project delivery and grant management, but also build a strong understanding of the voluntary, community and social enterprise (VCSE) sector.

In addition to supporting grant administration, you will lead your own project from start to finish. This will involve conducting research, engaging with local organisations and sector leaders, and producing a clear, actionable plan that addresses a real need in the sector and how the Foundation can look to ease that need. You’ll have the autonomy to shape your project while receiving guidance and support from the Chief Executive and Grants and Programmes manager, giving you the perfect balance of independence and mentorship.

As part of this role, you will join the Rank Foundation’s Time to Shine Leadership Programme, a nationally recognised initiative designed to nurture future leaders in the charity sector. You’ll be part of a cohort of 55 emerging leaders across the UK, benefiting from tailored training, mentoring, and peer support. This programme will help you develop your leadership potential, grow your confidence, and prepare you for future roles within the VCSE sector.

If you are currently unemployed or under-employed, this opportunity offers a supportive and structured pathway to gain valuable experience, expand your professional network, and make a meaningful difference in communities

We all work flexibly between home, at our Redcar office or in the community. So you will need to be self-sufficient and able to manage your own workload. We encourage applications from people near the start of their career who want to develop with a new organisation, people who are currently underemployed looking for a change of career, or those returning or joining the workforce and are looking for a new challenge. We look for employees who have the ability to engage with a wide range of people, a supportive manner and a genuine passion for the work we do. This is a great opportunity for someone who is as excited as we are about making positive change across our area of benefit.

Please read the Time to Shine Programme guide on our website aswell as the Job Description before starting your application and ensure you meet the criteria listed.

The closing date for applications is 10am on Monday 2nd February 2026

Interviews will be held at our Redcar office in the Palace Hub TS10 3AE on 16 February.

Join Quartet Community Foundation’s small, supportive finance team to provide additional capacity as our Head of Finance returns from absence. You’ll work closely with the Head of Finance and CEO to deliver accurate, timely financial reporting and help modernize our systems.

Key Responsibilities:

· Produce monthly management accounts and board reports.

· Ensure investment income is integrated into financial updates.

· Support improvements to financial systems and reporting for clarity.

· Collaborate on efficiencies and make data accessible to non-finance stakeholders.

About You:

· Qualified accountant with charity finance experience.

· Skilled in fund accounting, Excel, and financial systems.

· Able to present complex information clearly and meet deadlines.

Benefits:

Pension (6% employer), health benefits, EAP, Cycle to Work, 29 days holiday + public holidays, flexible working.

HR Officer

We are seeking a proactive HR Officer to support a values driven housing organisation delivering high quality homes and people focused services across London.

Position: HR Officer

Salary: £32,021 per annum

Location: Hammersmith with hybrid working

Hours: 35 hours per week, Monday to Friday

Contract: Permanent

Closing date: Sunday 18 January 2026

Interview date: Friday 23 January 2026

About the role

Reporting to the Corporate Assurance and People Manager, the HR Officer will play a key role in the day to day delivery of HR and people services across the organisation. You will provide practical, professional support across the full employee lifecycle and work closely with managers and colleagues to ensure consistent, compliant and people centred HR practice.

Key responsibilities include:

• Coordinating and administering all stages of the employee lifecycle
• Supporting recruitment processes including administration, interviews and pre employment checks
• Delivering effective onboarding and HR inductions for new starters
• Managing HR systems and maintaining accurate employee data in line with GDPR
• Coordinating learning and development activity and maintaining training records
• Supporting payroll processes and responding to related queries
• Assisting with employee relations matters and HR projects
• Producing regular HR reports and supporting data driven decision making

About you

You will be an organised, reliable and proactive HR professional who is comfortable managing a varied workload and working with sensitivity and discretion.

You will bring:

• Strong HR or people administration experience with excellent attention to detail
• Good working knowledge of UK employment law and HR best practice
• Confident IT skills including Microsoft Office and HR systems
• Clear written and verbal communication skills
• Ability to build positive working relationships across an organisation
• Experience working in a values driven or not for profit environment
• A CIPD qualification or working towards one is desirable but not essential.

About the organisation

This organisation provides safe, secure and affordable homes for single women across London and has a long standing commitment to equality, inclusion and empowerment. With an ambitious development programme and a collaborative culture, the organisation places residents and people at the heart of everything it does.

Other roles you may have experience of could include; HR Administrator, People Officer, HR Assistant, HR Coordinator, People and Culture Officer, Human Resources Assistant, HR and Payroll Officer, People Operations Officer. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Job Summary

We are seeking an experienced, registered nurse to support and lead our nursing unit in the absence of the Unit Manager or Deputy Unit Manager. The post holder will provide high-quality, person-centred care to residents, promote professional standards, and ensure a collaborative, supportive environment for residents, families, and staff. This role includes clinical leadership, staff supervision, and contribution to practice development in line with NMC regulations and Nightingale policies.

Key Responsibilities

Leadership & Management

• Act as the lead nurse in the absence of the Unit Manager/Deputy, ensuring the smooth operation of the unit.

• Support with rota planning, staff deployment, and management of nursing teams.

• Contribute to recruitment, supervision, appraisal, and ongoing professional development of staff.

• Ensure effective communication across internal departments and with external professionals, residents, and families.

• Promote a culture of respect, empathy, and professionalism, in line with Nightingale’s values and Jewish cultural observances.

• Support in managing complaints, incidents, and staff concerns following Nightingale procedures.

Clinical Practice

• Coordinate, deliver and evaluate high standards of resident care in line with CQC and regulatory standards.

• Maintain safe administration and control of medications.

• Promote and model effective multidisciplinary communication.

• Engage in clinical practice regularly to maintain clinical skills and support staff on the floor.

• Contribute to continuous improvement in nursing practice, patient outcomes, and resident satisfaction.

Service & Practice Development

• Work with the Unit Manager to implement changes and innovations in clinical care.

• Participate in quality assurance, audits, and evaluation of care standards.

• Ensure safe, effective, and up-to-date practices based on current research and clinical guidelines.

• Foster a learning environment for staff and students on placement.

• Mentor staff and support development of specialist skills in elderly care.

Education & Research

• Take responsibility for your own professional development and NMC revalidation (where applicable).

• Conduct bi-monthly 1:1 supervisions with allocated staff members.

• Promote evidence-based practice and contribute to training and development sessions for team members.

• Participate in service improvement initiatives and research where appropriate.

Health & Safety / Compliance

• Uphold Nightingale’s policies on fire safety, health and safety, infection control, and emergency procedures.

• Ensure compliance with safeguarding, medicines management, and legislative frameworks governing adult social care.

Site Cover

• Participate in the site-wide cover rota, including occasional out-of-hours responsibilities and working opposite the Unit Manager to ensure continuity of care and leadership.

Essential Criteria

• Registered Nurse with valid NMC PIN.

• Experience in elderly care or a similar setting.

• Strong leadership, communication, and clinical skills.

• Understanding of CQC standards and person-centred care.

• Commitment to cultural sensitivity and values of Nightingale.

Desirable

• Previous experience in a senior or acting-up role.

• Mentorship or teaching qualification.

• Knowledge of Jewish cultural practices (training can be provided).

Sponsorship 

Please note that this role doesn't provide sponsorship. If you now or in the future require a visa sponsor, please do not apply.

Would you like to make a lasting difference in the lives of children affected by domestic abuse? Join an award-winning trauma recovery service provider that is passionate about making a positive difference to the lives of children and families.

Bounce Back for Kids (BB4K) is a lifeline for children healing from the trauma of domestic abuse. From April next year, we’re expanding our service and looking for new Triage and Assessment Worker to join our team – helping guide children and families on their healing journey.

Position: Bounce Back for Kids (BB4K) Triage and Assessment Worker

Location: Reading with hybrid working arrangements.

Contract: Permanent full time – 37 hours per week, weekdays.

Salary range: £25,735 - £31,453 per annum

About the role:

As Triage and Assessment Worker you will play a significant role in supporting children and families affected by domestic abuse, some of your key responsibilities will include:

· being the first point of contact for families referred to our service

· conducting structured assessments to understand needs

· providing skilled practical help and advice to enable families to reach an informed decision

· presenting cases at internal triage meetings, providing clear recommendations for support pathways.

About you:

As a successful Triage and Assessment Worker, you will have experience of working directly with vulnerable families, ideally within a domestic abuse, safeguarding, or trauma-informed context. You will also have experience of case management and case presentation. With excellent interpersonal skills, you'll actively listen, build trust quickly, and communicate effectively while providing a telephone-based service.

If this sounds like you please visit our website for more information, contact details and to apply today to join a collaborative and dedicated team who are part of something truly meaningful.

We welcome applicants from diverse backgrounds, including those with personal lived experience of domestic abuse or from underrepresented communities, who meet the essential role requirements.

Closing date: 9am, Fri 30 January 2026    

Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.

Other roles you may have experience of could include: Family Support Worker, Family Key Worker, Children’s Support Worker, Domestic Abuse Support Worker, Domestic Abuse Key Worker, Recovery Worker, Assistant Support Worker, IDVA Independent Domestic Violence Advocate, ISVA Independent Sexual Violence Advocate, Family Support Triage Worker, Family Triage Support, Domestic Abuse Triage Worker, Domestic Abuse Triage Support Worker, etc.

Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.

Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.

All opportunities with PACT are based in the UK.

Lincoln Cathedral is seeking an experienced HR BP to provide strategic/operational HR support across a unique and purpose-led organisation. Reporting to the Chief Operating Officer, you will act as a trusted adviser to senior leaders and managers, supporting employee relations, workforce planning, organisational development and the delivery of a refreshed People Strategy. You will play a key role in strengthening culture, inclusion and wellbeing, while ensuring HR practice is fair, compliant and values-led.

You will be an experienced HR generalist or Business Partner (CIPD Level 5 or equivalent) with strong knowledge of UK employment law, confidence in coaching managers, and experience of supporting change. Experience in a charity, church or heritage setting is desirable.

The role:

In this new role we are seeking an experienced, confident HR professional to provide both strategic and operational leadership of the EIA HR function through a period of growth and transition.

As a member of the Senior Management team, the Head of HR will contribute towards organisation-wide decision-making and will ensure that the people strategy underpins EIA’s mission and long-term goals. Reporting to the Director of Operations, the Head of HR will use their initiative to develop and manage the HR function, providing expert advice on organisational change and transformation through people-focused initiatives.

The role will require a combination of strategic planning, operational delivery, and advisory skills to support change, foster a positive culture, and ensure compliance with UK employment law and best practice. The Head of HR will line-manage the HR Officer and oversee high-quality, responsive HR services across the charity.

About you:

• You will have significant senior HR leadership experience, and be CIPD Level 7 (or equivalent experience), with a strong, up to date knowledge of UK employment law and HR governance at a strategic level.
• Ideally you will have experience working within a charity, NGO or campaigning sector.
• You will have proven ability to operate effectively as part of a Senior Management Team, contributing to organisational-wide decision-making beyond the HR remit.
• You will have strong influencing and relationship-building skills, with credibility at senior levels.
• You will have a proven ability as a self-sufficient HR leader.
• You will have experience of working with international employment arrangements, including Employer of Record models, ideally with experience of international employment law or cross-border HR practices.

What we offer:

Location: Hybrid Working possible between offices in London Islington and home.
Hours: 24-32 hours per week, with the exact hours and working pattern to be agreed.
Salary: £55,000-£60,000 per annum depending on experience (pro rata to working hours)
Contract Type: Permanent
Holiday: Annual leave package of 25 days annual leave ( days off between Xmas and New Year) Bank Holidays day off on your birthday, with an additional day per year up to a max of 29 days (pro rata).
Benefits: 4-8% pension contribution, Mental health and wellbeing support programme

By applying for this role, you are stating that you are eligible to work in the UK. EIA UK is unable to apply for a Certificate of Sponsorship for this role.

EIA UK is committed to being a fair and inclusive employer. We actively encourage applications from all backgrounds, especially underrepresented groups and minorities.

REF-225 895

The Role

The Blagrave Trust is looking to appoint a Head of Finance, who will play a critical leadership role in helping us reimagine how resources can be stewarded in creative and values led ways that advance social justice for young people. The role is offered as a permanent contract, hybrid, with one day in our office in London, Birmingham or Portsmouth per week.

Who We Are

The Blagrave Trust holds around £40m in investments, which, alongside other income, funds our work and grant making. We are ambitious about putting our full asset base to work for our mission, championing transparency in stewardship and inviting learning and input from our communities. As we enter our next chapter, the Head of Finance will be instrumental in embedding mission first finance across strategy, governance and practice.

Key Responsibilities

As the Trust’s senior finance professional and a key member of the leadership team, you will set and deliver the financial strategy, ensure robust controls and compliance, and translate financial insight into mission driven decisions.

• You will provide financial stewardship that aligns with Blagrave’s strategy, ensuring all our financial assets and providers are aligned to our mission.
• You will take our learning and understanding externally, to values aligned finance forums, peer networks and into the conversation around shifting power to best serve missions.
• To support this endeavour, on the day-to-day you’ll lead planning, budgeting, forecasting, scenario planning and cash flow, oversee statutory accounts and audit (UK Charity SORP), and provide clear reporting to the Board and Finance & Investment Committee.

Person Specification

We’re looking for a qualified accountant (ACA/ACCA/CIMA or equivalent) with substantial senior level experience, ideally in a foundation, charity or mission driven organisation.

• You’ll bring a proven track record in strategic financial planning, risk management and governance, fluency in charity accounting and excellent communication skills to support and challenge non-financial colleagues.
• Experience of endowment management / investment oversight and long-term capital strategy is important,
• Alongside the curiosity and courage to push boundaries in responsible, regenerative and climate conscious finance.

How to Apply

We are partnering with Doing Good Recruitment on this campaign. Please click apply to see the job pack and next steps on their site.

Blagrave is a disability friendly employer, do contact Tristan at Doing Good Recruitment, if you have any questions or would like to receive this document in a different format.

We also actively welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics, as well as socio-economic background. We understand that applicants may not always meet every criterion listed in the job description, but if you meet most, we encourage you to apply.

Head of IT & Data 

Buttle UK is seeking a hands-on Head of IT & Data to support and improve our IT systems, data processes and ways of working. This is a practical, operational role focused on keeping systems running smoothly, improving processes, supporting colleagues and working with external IT providers. You will play a key part in helping our teams deliver vital support to children and families across the UK.

· Location: Hybrid, based in our modern Kennington Park workspace, London

· Contract: Permanent, full-time

· Salary: £58,122 to £61,400

· Deadline: Sunday 25th January 2026

About the role

This is a practical, delivery-focused role at the heart of the organisation. The Head of IT & Data is responsible for the day-to-day oversight, improvement and coordination of Buttle UK’s IT systems, digital tools, data processes and information security.

You will work across all teams to understand how the organisation operates in practice, identify inefficiencies, and lead tangible improvements that reduce manual work, improve data quality, strengthen security and ensure value for money. You will manage key improvement projects, coordinate suppliers and consultants, and act as a trusted internal partner who can translate operational needs into effective technical solutions.

This role suits someone who enjoys being close to the detail, solving problems, improving how things work, and supporting colleagues to use systems confidently and securely.

What you will be doing

You will enjoy real variety in this role. Responsibilities include:

· Lead and deliver IT and process-improvement projects, including system integration, automation, security enhancements and system upgrades

· Analyse and map existing business processes across grants, fundraising, finance and operations, identifying inefficiencies and designing improved workflows

· Develop and maintain clear documentation, including SOPs, process maps, system configurations and data flows

· Oversee core organisational systems (including grants databases, CRM, finance systems and collaboration tools), ensuring reliability, data integrity and appropriate access controls

· Act as the main liaison with external IT providers, software vendors and consultants, managing performance, costs and deliverables

· Take ownership of data protection and information security practices, working with external specialists to ensure compliance with UK GDPR and Cyber Essentials standards

· Implement and maintain role-based access controls and robust cybersecurity measures

· Support staff through system changes, training and guidance, ensuring non-technical colleagues feel confident using IT tools

· Produce reports, dashboards and data extracts to support operational and management decision-making

· Identify opportunities for further improvement and innovation, building practical business cases and leading pilots where appropriate

About you

We are looking for someone with strong hands-on experience who can operate independently, manage multiple priorities and deliver real improvements.

Essential experience and skills:

· Proven experience in a hands-on IT, systems administration, business systems or digital operations role

· Experience leading or coordinating IT improvement projects from scoping through to delivery

· Strong experience working with data, including reporting, troubleshooting and quality assurance

· Demonstrated ability to analyse processes and document them clearly

· Working knowledge of UK GDPR and information security principles

· Confidence working with cloud-based systems, databases and productivity platforms

· Ability to translate technical issues into clear, plain English for non-technical colleagues

· Strong organisational skills, attention to detail and problem-solving ability

· Confidence working with external suppliers and managing technical relationships

· Commitment to Buttle UK’s mission and values

Desirable:

· Experience in the charity or non-profit sector

· Experience with grant-making systems, fundraising CRMs or finance systems

· Experience with automation, system integrations or dashboards

· Project management or Agile/Prince2 training

· GDPR or cybersecurity certification

What we offer

· Defined contribution pension scheme (with 7% employee and employer contribution)

· Annual Personal Development Allowance

· Cycle to Work Scheme

· Access to our Employee Assistance Programme for staff wellbeing and support

· Life assurance scheme.

· Generous annual leave entitlement of 25 days + bank holidays (pro-rated)

· 3 days office closure (pro-rated)

· Free eye tests and payment of up to £100 for glasses if required

· Annual personal development allowance

· Enhanced maternity/paternity and sick pay

FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery.

Our Triage Team act as the front door into our service working within a multi-disciplinary team to provide triage and early intervention support to individuals of all ages and risk levels affected by domestic abuse, sexual violence, stalking, including those with harmful behaviours.

This varied and rewarding role involves providing trauma responsive support to our service users as well as advice and support to partner agencies through our dedicated duty line. Our duty line operates Monday to Friday 9.00am – 5.00pm and allows for service users and professionals to get a quick response from our service.

FearFree is committed to flexible and hybrid working and this role will be a mix of home based and office based, alongside requiring travel for multi-agency meetings and other deliverables.

This role may include evening and weekend work when required.

Key Responsibilities

Working with Vulnerable People and Risk Management

• Provide a trauma-responsive service to individuals of all ages and risk levels who have been affected by domestic abuse, sexual violence and stalking including those with harmful behaviors.
• Demonstrate specialist knowledge of domestic abuse, sexual violence, stalking and behaviour change including the associated risks to victims, perpetrators, and the wider family unit.
• Offer advice, guidance, and emotional and practical support to individuals of all ages and risk levels affected by domestic abuse, sexual violence and stalking.
• Support those who harm abuse by providing information, guidance, and risk assessments using specialist tools.
• Assess, manage, review risks to service users, using tools such as the DASH risk assessment, SOAG and RIC. Providing risk reduction and safety planning advice.
• Respond to emergencies and crisis situations, including suicidal ideation and the need to access a place of safety.
• Make safeguarding referrals to appropriate agencies including Children’s Social Care, Adult Social Care, mental health crisis teams, and MARAC.
• Work sensitively with service users to share and explain MARAC outcomes and other safeguarding decisions.
• Manage and support service users via telephone of all risk levels in line with service values.
• Safeguard the health and welfare of service users and their families at all times.

Team and Multi-Agency Working

• To be the advisory point of contact for colleagues across all areas of our support offer.
• Offer professional advice and support to multi-agency partners and stakeholders.
• Work closely with statutory and voluntary agencies to enhance safety, support and safeguarding.
• Make referrals to and maintain positive working relationships with external agencies.
• Feedback information related to service users’ needs, risk concerns, and trends to the appropriate team manager.
• Support effective team operations with a proactive, flexible approach, including covering for staff absences.

Administrative and Operational Duties

• Provide a responsive support service with high-quality customer care.
• Answer telephone calls, respond to voicemails and referrals, and carry out triage, assessments and action as appropriate.
• Assist with referral processes and early interventions, including contacting other agencies and coordinating appointments.
• Maintain accurate, timely, and confidential written and digital records, including identifying service user needs and risk information.
• Assist with monitoring and evaluation procedures and contribute to the production of reports.

General

• Live and embody the FearFree values.
• Promote the service to external agencies where applicable.
• Give information and support to service users regarding their other needs and refer them to other support services as required.
• Ensure our service is widely accessible – adapting practice as required to suit individuals.
• Work across a large geographical area to ensure locality is not a barrier to accessing services.
• Deliver training and information sessions to promote our service, and increase awareness and understanding of domestic abuse, sexual violence and stalking for victims and those who harm.
• Have a responsibility around safeguarding of both adults and children, maintaining knowledge of appropriate policies and procedures and integrated working.
• Support other agencies in the identification and referral of domestic abuse, sexual violence and stalking issues via promotion of service and institutional advocacy.
• Ensure all referrals are clearly logged on our database and all case records are kept fully updated, according to FearFree policies and procedures.
• Engage with case management supervision, reflective practice and clinical supervision as required, taking an active role in managing own wellbeing and supporting the wellbeing of your colleagues.
• Support colleagues in all services across FearFree as required.
• Support the sustainability of the organisation by participating in fundraising activities and sharing ideas and contacts for income generation.
• To engage in and contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness.
• Undertake all statutory and mandatory training, as required by the organisation.

Application

To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree. 

There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged. 

For information about the processing of your personal data at FearFree, please visit our website. 

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

Director of Finance and IT
London (Camden) | Hybrid working
Salary £90,000
Full time (37.5 hours) or 4 days per week considered

Thomson Foundation is an independent, globally respected organisation with over 60 years’ experience supporting free, ethical and trusted journalism around the world. At a time when reliable information has never mattered more, Thomson’s work is both impactful and deeply values-driven.

They are now seeking a Director of Finance and IT to join the senior leadership team at an exciting point in the organisation’s evolution.

This is a rare opportunity for a senior finance leader who enjoys combining strategic leadership while also being able to provide hands on support. You will work closely with the CEO, Board and senior colleagues to shape future strategy, while also getting into the detail to understand how things work today and where they can be improved tomorrow.

You will thrive in this role if you enjoy making your mark: strengthening systems, improving automation, streamlining processes and building robust, proportionate controls that suit a small, international organisation. This is not a role where you sit at arm’s length from the detail – you will be curious, practical and comfortable rolling up your sleeves, whether that’s reviewing processes, posting journals, improving reporting or driving smarter use of technology.

Alongside financial leadership, you will oversee IT, risk, compliance and governance across the Thomson Group, working with outsourced providers and internal colleagues to ensure systems are secure, efficient and fit for purpose. You will play a key role in delivering the Finance and Technology Transformation Plan, helping the organisation operate more effectively and sustainably as it continues to grow and adapt.

Thomson has a small, welcoming team and a collaborative, non-hierarchical culture. You will be joining an organisation where people are trusted, ideas are welcomed and impact really matters. The role is based in Camden, with hybrid working two days per week in the office.

This role will suit someone who is:
• equally comfortable thinking strategically and working hands on
• motivated by improving systems, automation and ways of working
• curious, detail-oriented and happy to implement change
• values-led and excited by working in a mission-driven, international charity

If you are looking for a senior leadership role where you can genuinely influence, improve and help shape the future of a highly respected organisation, this is an outstanding opportunity.

How to Apply

For more information, please contact Rosemary Pini at Allen Lane who is supporting on this role and happy to answer any questions.

Please apply by sending CV and supporting statement before 1st February

Head of Finance & IT
Hours: 37 hours per week
Salary: £51,150 - £52,798 per annum (salary dependent on skills, experience and knowledge)
Contract: Permanent
Location/Base: Office bases are in Oxford or Wokingham (Hybrid)
Area covered: Oxfordshire & Berkshire West (Wokingham, Reading, West Berkshire)

Who we are, and what we do

We’re Oxfordshire Mind, the mental health charity, operating across Oxfordshire and Berkshire West.

Our passionate employees and dedicated volunteers are helping people with mental health issues find somewhere to turn for advice, information, and support.

We won’t give up until everyone experiencing a mental health issue gets both support and respect.

About the Role and the Team

Partnering with the Senior Management Team (SMT), the Head of Finance will form an integral part of the senior team, taking full ownership of the finance function for the organisation.

You will provide SMT with financial planning/strategic advice and high-level analysis to identify growth opportunities in the business as well as overseeing all finance activities and leading on financial strategies whilst being hands-on across the organisation. In addition, the role oversees the outsourced IT contract and is responsible for ensuring the organisation has robust IT systems in place.

About You

Are you passionate about making a real difference in people’s lives? At Oxfordshire Mind, we’re here to ensure that everyone experiencing a mental health problem gets the support they need. We’re looking for a Head of Finance & IT to join our leadership team and help us deliver on that mission.

In this role, you’ll lead our finance and IT functions, ensuring robust systems and processes that enable us to grow and innovate. You’ll combine strategic thinking with hands-on expertise, guiding your team to deliver excellent service across the organisation.

What we’re looking for:

• A qualified finance professional with strong leadership skills
• Experience of working in the charity sector
• Someone who thrives in a values-led environment and wants to make a positive impact

We would really like to know how your skills and experience match our requirements. If you feel they do, please tell us how you meet the below requirements:

• CCAB qualified or equivalent experience.
• Strong understanding of the governance, compliance and regulation requirements for delivering a charity finance function (Charities SORP, Charity Commission, HMRC etc.).
• Working knowledge of Iplicit or other similar mid-level accounting packages.
• Significant experience in a senior finance role ideally within the charity sector.
• Experienced in leading and building a high performing team and service, driving change.
• Experience reporting to Board level and engaging senior stakeholders.
• Experience of developing and strengthening internal controls, financial policies, and reporting systems.
• Relevant experience and knowledge across wide range of Finance disciplines including financial reporting, management accounts and payroll.
• Knowledge of charity financial reporting and experience of ensuring charity SORP compliance for statutory account preparation.
• A collaborative leader with a proactive, solutions-focused approach and the ability to balance strategic and operational responsibilities.
• Proven ability to lead on budgeting, financial planning, and strategic financial management.
• Ability to prepare financial and management accounts, including forecasts and annual plans.
• Exceptional organisational, analytical, and communication skills.
• Excellent communication and interpersonal skills, with an ability to explain complex financial information clearly.
• Strong relationship building skills at a senior level.
• Ability to think and act strategically across multiple functions.
• Demonstrable ability to prioritise strategically and against targets.
• Team management & development in a fast-paced environment.
• Willingness to work flexibly, including out of hours e.g. Board meetings.
• Knowledge/Understanding of our values

If you’re ready to bring your skills to a charity that’s changing lives, we’d love to hear from you.

Closing date: 23rd January 2026
Shortlisting date: 27th January 2026
Interview date: Stage 1 - 2nd February 2026 & Stage 2 - 5th February 2026
Interview location: In person at Osney Mead - 2 Kings Meadow, Osney Mead, Oxford, Oxfordshire OX2 0DP

Interested?

For more information and to complete your application, please click the Apply on Company website button.

You will be taken to the next stage where you can find out more information, download the full job description and complete your application by following the instructions (you may need to scroll down).

Please ensure that you match your skills and experience against the above and provide details and evidence of this in your application. If you don't provide this you may not be shortlisted for the role.

We welcome applications from people from all sections of the community, irrespective of race, ethnicity, gender, age, disability, sexual orientation, religion or belief.

Oxfordshire Mind is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.  We therefore require a Disclosure and Barring Service check, for all our roles. The level of which will vary depending on the nature of the role.

No agencies please.