Operations management jobs

Do you want to make a real difference by supporting people to stay in work, and overcome challenges?

Job Title: Employment Specialist – Connect To Work
Salary: £28,951 - £32,316 per annum
Hours: Full Time – 37 hours per week
Contract: Permanent
Location(s): North Tyneside

About us

Groundwork NE & Cumbria is a long‑established environmental and community charity with over 30 years of experience creating greener, healthier and more resilient places across the region. Our mission centres on Creating Better Places, Improving People’s Prospects, and Promoting Greener Living, helping communities thrive no matter the challenges they face.

We deliver hundreds of locally‑led projects each year, including initiatives that support young people into education, training and employment, helping them overcome barriers, build life skills, and reach their full potential.

About the role

We are recruiting for an Employment Specialist – Connect To Work in North Tyneside.

We are seeking a motivated and passionate Employment Specialist to support people across North Tyneside to secure and sustain meaningful employment. Working as part of a multi-disciplinary team, you will provide personalised employment support to individuals facing barriers to work, including those with mental health conditions, disabilities, long-term health conditions, or other complex needs.

You will work closely with employers, health professionals, community services, and local partners to create opportunities that enable people to achieve their employment goals. This is an exciting opportunity for someone who believes in the positive impact that good work can have on people's health, wellbeing, confidence, and independence.

Job Purpose

Using the Individual Placement & Support (IPS) model, you’ll provide person-centred information, advice and guidance to a caseload of around 25 clients, helping them access, return to, and sustain employment that is right for them.

You’ll also build strong employer relationships to source suitable opportunities and work closely with partners, including health providers, mental health services, JCP and other employment organisations, to ensure clients receive joined-up support.

We’re looking for someone who is:

• Passionate about supporting people in North Tyneside to access, return to, or sustain meaningful employment.
• A strong communicator, confident engaging with people, and referral partners and health care professionals.
• Equipped with strong analytical and problem-solving ability, able to assess needs and identify effective employment solutions.
• Skilled at building and maintaining strong employer relationships in line with the IPS and Connect to Work model, creating opportunities that support people to move into, return to, or sustain meaningful employment.
• Experienced at maintaining detailed participant paperwork and CRM records that demonstrate a person-centred, empathetic and proactive approach, evidencing tailored support and a genuine commitment to helping participants succeed.
• Highly organised, with the ability to manage a varied caseload and meet deadlines.
• Experienced in demonstrating the IPS Place, Train and Maintain approach through participant paperwork and CRM records, evidencing timely job search activity, personalised in-work support, ongoing engagement, and interventions designed to help participants obtain and sustain employment.

Closing Date: Friday, 25th September 2026
Please note, should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service.

We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.

At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk.Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.

Remote (Surrey and surrounding areas) | 18 – 24 hours

£27,500 pro rata | Flexible working | Real impact

Are you kind, caring and professional – the sort of person who listens deeply, holds space for others, and wants to make a real difference?

At Jigsaw South East, we support children and young people who are facing or coping with the death of a loved one. We’re looking for a compassionate and confident Grief Support Worker to join our small, dedicated team.

In this role, you’ll:

• Support families one-to-one and in groups, both pre- and post-bereavement
• Hold meaningful (and sometimes tough) conversations with warmth and sensitivity
• Help children feel less alone in their grief, and families feel more connected
• Contribute to our PIECES group programme, helpline, and referral process

This isn’t just a job, it’s a chance to walk alongside people at one of the hardest points in their lives and offer light, steadiness and support.

We’re looking for someone who brings:

• A warm, person-centred approach
• Experience working with children and families
• Emotional resilience and a strong sense of purpose
• The ability to travel across Surrey and attend some evening/weekend sessions

We offer:

• Flexible working
• TOIL and supervision
• Ongoing training and personal growth
• A supportive, values-led team who genuinely care

If you believe in the power of kindness and want to help children feel seen, safe and supported, we’d love to hear from you.

View our recruitment pack for more information including a full job description and person specification:

An exciting part time opportunity has opened up at CPSL Mind.

CPSL Mind is a vibrant, values-led charity that supports local people in their recovery from mental health issues, promotes wellbeing and campaigns against stigma and discrimination.

Part Time Crisis Recovery Worker
Salary: £29,347.00 per annum, FTE
Salary Scale Point: 19 (Including 1 point for anti-social hours)
Based: The Sanctuary, Cambridge
Hours: 63 hours per fortnight, working on a rolling 2 week rota
Week 1: Tuesday, Wednesday, Thursday, Friday
Week 2: Monday, Tuesday, Wednesday, Saturday, Sunday
(Evenings Shifts: 4.30pm – 11.30pm)

About CPSL Mind

Cambridgeshire, Peterborough and South Lincolnshire (CPSL) Mind is a progressive and expanding mental health charity. Our vision is a society in which everyone has positive mental health and feels part of a connected community.

Our work ranges from prevention and early intervention to award-winning crisis support. We also seek to influence positive change through our training services and ground-breaking campaigns activity.

About the Service

The Sanctuary is a non-clinical, safe space for individuals to visit as an alternative to attending A&E and is part of the wider First Response Service across Cambridgeshire and Peterborough.

Working one to one (either face to face, over the telephone, or on video call) you will support individuals experiencing mental health distress by:

• Establishing connection and rapport in a non-intrusive, non-judgmental and compassionate manner
• Supporting individuals through guided self-help strategies including grounding, breathing techniques.
• Supporting individuals to relay their immediate needs and concerns and offering emotional and practical support and information to address these.
• Provide individuals with information on and how to connect with social support networks available to them in their own community.
• Supporting individuals to make a safety plan

Crisis Recovery Worker criteria:

• You must be able to show empathy and compassion with a non-judgemental approach
• You should be passionate about promoting positive mental health and have excellent verbal communication and listening skills.
• You should be able to manage professional boundaries

If you are interested in this exciting part time opportunity and you are able to meet the criteria detailed above, please apply!

Closing date: Tuesday 22nd September 2026
Interview Date: To be advised

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

CPSL Mind is an equal opportunities employer and welcomes applications from all sections of the community.

We actively promote equality of opportunity for all with the right mix of talent, skills and potential and welcome applications from a wide range of candidates, including those with criminal records. Having a criminal record will not necessarily bar you from working with us. This will depend on the nature of the position and the circumstances and background of your offences.

No agencies please.

The Office Administrator will cover the reception and core office administration and be responsible for coordinating bookings and assist with marketing. They will be responsible for greeting visitors to Hinde Street Methodist Church and ensuring that they are warmly welcomed. This crucial and interesting role has the opportunity to be part of a friendly and efficient team in an inclusive and engaging community. Whilst the majority of the work is administrative, there are opportunities to be involved in the digital communications and also in engagement and support of the diverse groups who use the church’s spaces.

Full-time, permanent contract
£28,644 per annum

The National Youth Orchestra is the UK’s leading organisation championing orchestral music as a powerful agent for teenage development.

We activate teenagers’ confidence, optimism and skills to play their part in the world today, through performing and sharing extraordinary music.

We are looking for a Youth Support Co-ordinator to help deliver pastoral care and safeguarding across NYO’s national programme. This role is central to ensuring that young people feel happy, listened to and secure while participating in NYO activities. It blends practical organisation, careful administration and a young person-centred approach to embed NYO’s ethos into every aspect of delivery.

You will coordinate the recruitment, induction and deployment of our freelance Support Team, and provide high-quality administrative and logistical support for all youth-facing activities. You’ll be confident handling conversations with teenagers and their parents/carers, managing sensitive information with discretion, and supporting the smooth running of travel, accommodation and project logistics. You will also assist with casework administration, help deliver care plans with the NYO Nurse and project leads, and ensure accurate records in Salesforce.

This is an excellent early-career opportunity to play a key role in supporting young people’s wellbeing and development through music. You’ll work closely with colleagues across the organisation, and be a visible, supportive point of contact for young people and staff on the ground.

At the National Youth Orchestra, you'll work as part of a supportive, friendly, and adventurous staff team. Learning and personal growth are intrinsic to every role.

Our offices near Holborn in central London are a hive of activity, a space for collaboration and ideas. Hybrid working is standard for most roles, with a flexible and supportive culture. NYO offers a season ticket loan scheme, cycle-to-work scheme, health cash plan, retail and entertainment discounts, and a 24/7 counselling and support helpline.

Deadline: 10am on Monday 14 September 2026

Grade: 4

Salary: £37,321 per annum

Hours: Full-time 37.5 hours per week (flexible working considered)

Position type: Permanent

Responsible to: Senior Brand Manager

Direct reports: None

Location: ShelterBox HQ, Truro, Cornwall or Remote (UK only)

Travel: Ability to work away from home required. This may be UK (we expect up to 6 visits to Truro HQ per year) or an in-country deployment in a content gathering or representing ShelterBox role.

ROLE PURPOSE:

As part of in an in-house brand and creative team this role will help plan, shoot, create and oversee the production of quality audience-led graphic design and multi-media content under the ShelterBox brand.

Working with the Senior Brand Manager and wider Brand and Content team, the successful candidate will deliver end-to-end projects to bring the brand alive and support our fundraising, communications and international teams to drive income, awareness and support successful user journeys.

The role will advise all ShelterBox teams to work within brand guidelines and enable teams to access and use assets and templates by maintaining accurate systems. They will also support wider development of a purpose-led brand, using insight and by building strong relationships with audience and channel owners.

WHO ARE WE LOOKING FOR?

Are you looking to join an in-house Brand and Content team? This role would suit someone who's keen to work across all areas of the organisation, championing brand guidelines and managing and delivering a wide range of creative projects under the ShelterBox brand.

You must be able to edit video and have a good knowledge graphic design and brand. It is a requirement of this role to have a working knowledge of Premier Pro, After Effects, Indesign and Illustrator, with experience across Adobe Creative Suite. You'll also be able to demonstrate great copywriting skills and have excellent attention to detail. The successful candidate will have experience in practical photography and film.

You will need to be able to plan and lead a shoot and confidently pick up a camera and capture ShelterBox footage and interviews in the UK and in the countries where we work. This role will, at times, be required to deploy in both major disasters and pro-active content trips - gathering content themselves and supporting external freelancers.

MAIN ROLE AND RESPONSIBILITIES:

Within this role you will be a great relationship builder working across a wide range of ShelterBox teams, external agencies, partners and freelancers.

A strategic thinker - able to work on multiple long and short project deadlines and prioritise to objectives.

Driven by audience needs - whether that's optimising creative in response to Digital Marketing data and insight or getting under the skin of key strategic funders to make the right content at the right time to drive objectives.

Experienced in working across fundraising and communications channels for both warm and cold audiences to drive income and awareness.

We arelooking for a creative talent who can get to the core of ShelterBox's mission whilst remaining up to date with the detail, picking up new ideas and concepts easily. You'll understand the power of story in fundraising and communications, be self-motivated, with a can-do approach and be flexible in supporting the wider team.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:

Brand:

• Support and train the wider organisation to effectively create content within ShelterBox brand guidelines

• Support the continued development of an online brand hub

• Support the development of a purpose led brand. Help to develop and implement a brand strategy.

• Help drive brand and values led storytelling across the organisation driven priority audiences

• Position ethical storytelling as a central thread of the ShelterBox brand

Creative and content development:

• Manage creative projects for key ShelterBox teams working across multi-media disciplines including video, scriptwriting and graphic design. Lead projects from creative brief stage through to asset delivery including all production. Responsible for core projects split across the team including warm and cold supporter journeys, evergreen and explainer content for digital optimisation, celebrity videos, philanthropy and partnerships, Rotary.

• Support the digital marketing strategy. Responsible for creating asset sets for Always On and time-framed campaigns. Work to tight deadlines and respond to agency and internal feedback to continually optimise creative.

• Support ShelterBox to develop our in-house creative approach. Facilitate workshops and creative exercises to ensure we create objective and audience led products.

• Support a review of design across the organisation and enable teams to design via templates.

• Support the development and re-fresh of templates for both design and video.

• Work with external agencies, freelancers and partners.

• Use audience insights to inform all plans and work with the insight team and others to measure success.

• Ensure all projects follow sign-off processes

Content gathering:

• Plan and lead shoots in the UK and in countries where ShelterBox works.

• Film a wide range of ShelterBox spokespeople including CEO, board members, programme staff, partners and high-level celebrity supporters both at an in-house studio or on location.

• Photograph and film events in the UK and overseas.

• Shoot and manage a bank of studio photography of ShelterBox aid items - responding to audience insight and channel requirements.

• Develop and deliver quality content training for ShelterBox staff

• Help to manage ShelterBox photography, sound and video equipment and studio

• Work closely with the ShelterBox operations team and partners to ensure we are gathering high-quality content across all our live deployments.

• Process and edit raw content from deployments - case studies, photos, video.

• Deploy to gather content or train partners - dependent on funding and strategic need. At times this may involve taking freelancers on agreed trips. Note: Deploying in major disasters or to partner organisations may involve operating within ERA areas so role will need to be HEAT trained.

• Interview and film communities affected by disaster

• Gather content to ShelterBox ethical guidelines.

Planning and team working

• Be an integral part of team planning

• Offer knowledge of best practice and innovations from other organisations and sectors.

• Support a measurement-based approach by contributing to monthly reporting as well as spotting trends and opportunities.

• Any other specific projects given by the Senior Brand manager.

Please note: We reserve the right to close this vacancy early if we receive a high volume of applications. We therefore encourage you to submit your application as soon as possible. Please ensure your application is completed in full and you read the applicant guidance on our website before applying.

• Are you an experienced training facilitator?

• Can you support and deliver sessions to a wide range of professionals on how to best work alongside young women and girls affected by criminal exploitation and violence?

• Do you want to work for a values-led charity that centres young women’s voices?

Abianda is a London-based charity that works with young women and girls affected by criminal exploitation and violence, and the professionals who support them. We exist to ensure young women are no longer hidden in our communities and can live free from harm and abuse. We aim to bring about a culture shift in how services are delivered to young women and girls, so that they can access support that works for them when they need it.

We are seeking experienced, reflective and values-driven freelance trainers to support the delivery of high-quality training for professionals working with young women and girls affected by criminal exploitation and violence. This role is ideal for someone who is confident in participatory facilitation, committed to trauma-informed and intersectional practice, and able to work collaboratively. 

The role will involve facilitating sessions in person and online and may require overnight travel and stays. 

If you have experience delivering training and want to use your facilitation skills to improve professionals' understanding of young women and girls, we'd love to hear from you!

“The trainers know how to hold a room well. Excellent knowledge and experience and interaction. Every session has been informative and enjoyable - the time passes so quickly!”

- Abianda Training Participant, 2026

Role details:

• Freelance, sessional contract

• Day rate between £220 and £300, depending on support or lead delivery and experience

• Reporting to Abianda’s Training and Development Lead

Please read the full job description attached.

To apply, please send your CV and supporting statement (no longer than two A4 pages), detailing why you want to work with Abianda and how you meet the person specification via CharityJob.

If you would prefer, you can submit your application via video or voice recording (no longer than 3 minutes) or a PowerPoint presentation (no longer than 5 slides). Please also download and our equal opportunities form (this is optional). 

The deadline for applications is 9am Thursday 10 September. 

First stage online interviews will be held the week commencing 21 September. Second stage in-person interviews will be held the week commencing 28 September. 

If you are invited to join the team, you must be available on 13 and 15 October for onboarding sessions. You must also be available for two out of the four following training delivery dates: 3, 11, 17 and 24 November.

All applicants are requested to complete a criminal record self-disclosure form at interview stage. We value the lived experience of our applicants and all disclosures will be reviewed on a case-by-case basis. Applicants must share a basic DBS certificate before starting work with Abianda.

Please note 

• Due to the work we do, Abianda's roles are subject to an Occupational Requirement on the grounds of the protected characteristic of sex. We are a women’s-only employer, and as such, this position is exempt under Schedule 9 of the Equality Act 2010. 

• We particularly welcome applications from Black and Brown people, people of the global majority, disabled people, the LGBTQ+ community and people from different socio-economic and educational backgrounds.

• We encourage applications from people from all walks of life, including those who may have had exposure to similar experiences that young women across London are facing.

We are looking for a dedicated and empathetic Outreach Support Worker to join our team, providing trauma-informed, person-centred support to women navigating pregnancy, pregnancy loss, parenting challenges, and the transition from custody back into the community. This role offers a unique opportunity to support women both within the prison system and following their release, helping them build confidence, independence, and brighter futures.

About the Role:

As an Outreach Support Worker, you will provide practical and emotional support to women involved in the criminal justice system, helping them overcome barriers, access services, and successfully reintegrate into their communities.

You will work closely with clients, families, prisons, statutory services, and community partners to deliver personalised support that promotes wellbeing, resilience, and positive outcomes.

Essential Requirements:

• Experience supporting vulnerable individuals in a community, support, or custodial setting.
• Understanding of trauma-informed and person-centred approaches.
• Experience carrying out assessments and support planning.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a multidisciplinary team.
• Experience maintaining professional boundaries and accurate records.
• Knowledge of safeguarding principles and procedures.
• Good IT skills, including Microsoft Office.
• Full UK driving licence and willingness to travel across the service area.
• Ability to obtain an Enhanced DBS check and HMP security clearance.

Desirable:

• Experience working with women affected by pregnancy, pregnancy loss, parenting challenges, or maternal mental health issues.
• Experience supporting women within or leaving the criminal justice system.
• Experience delivering group sessions, workshops, or training.
• Knowledge of multi-agency working practices.
• Listening skills, counselling, or relevant support qualifications.

About Life:

Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.

Our services include:

• Supported housing and community support
• Counselling and skilled listening
• Free pregnancy tests and baby supplies

Our values

All our work is underpinned by the following universal human values:

• Humanity – All people are special and equal 
• Solidarity – We’re with you and for you 
• Community – We’re better together 
• Charity – Doing good for one another 
• Common good – Building a better world 

Information about the role: 

For further information, please see the attached job description. 

Salary: £16,686.00 per annum for 21 hours

Hours: 21 hours per week over 3 days

Location: Walsall with travel across Birmingham, Sandwell and Wolverhampton

Please note, this role is on a Fixed Term Contract for 1 year.

Benefits:

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:

• Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours) 
• Birthday Leave (applicable after 1 years service)
• Extra annual leave for long term service
• Company Pension Scheme
• Signed member of the Menopause Workplace Pledge 

Safeguarding and Equality:

Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.

We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.

COMMUNITY PROJECTS WORKER

OASIS NORTH BRISTOL

HOURS: 8 HOURS PER WEEK (0.2FTE)

CONTRACT: 12 MONTH FIXED TERM CONTRACT (Extension dependent on funding)

SALARY:  £5,673.80 per annum (FTE £28,369 pa for 1FTE)

Want to develop, coordinate and manage a food insecurity and community cohesion project offering a diverse range of activities and support for the local community?

Want to enable families and local residents to thrive?

Want to lead a dynamic, passionate and impactful team of volunteers?

Oasis’ vision is for community, a place where everyone is included, making a contribution and reaching their God-given potential.  We have an exciting opportunity for a Community Projects Worker to join Oasis North Bristol. Our Community Projects Worker will work with families and residents across the community to develop positive activities and services which promote a sense of belonging and help break the cycle of disadvantage.

We’re looking for an individual who has a passion for supporting families and adults, and developing community led activities. The role will involve supporting families and adults in the community, but also families in our local Oasis academies, inspiring and enabling local people to be an active voice and developer in their local area.

Key responsibilities include:

· To work with the Youth & Community Lead and other team members/partners as required to create and implement a strategy and vision for our food insecurity work.

· Ensuring effective financial management and income generation to sustain and expand services

· Managing and growing a team of volunteers, ensuring alignment with Oasis’ ethos and values.

· Building strong partnerships with local stakeholders to support the delivery of impactful community projects.

· Work directly with families and the wider community in a non-judgemental way empowering them and their families to get the most out of the opportunities available.

· Create opportunities for families and the community to get involved in shaping and delivering the work of the community projects.

· Developing and maintaining monitoring and evaluation frameworks to demonstrate the impact of activities.

· Ensure compliance with health and safety, safeguarding, and other statutory requirements.

The successful post holder must have:

· Excellent organisational and interpersonal skills, with the ability to build positive working relationships.

· Good standard of basic education, including English and Maths Level 2

· Proven experience of community work as a volunteer or professionally

· Experience of managing and working with volunteers

· Ability to build long lasting, positive relationships with both young people and adults

· A commitment to the Oasis ethos and values, including inclusion, equality, and perseverance.

This is an exciting opportunity to be part of a growing national organisation, making a real difference to communities on a local level. As part of the package, Oasis offers:

As part of the package, Oasis offers:

· A pension scheme, offering 7% employer contribution.

· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays).

· Policies which promote well-being and are family friendly.

To apply, please send your CV and a Supporting Statement (no more than two A4 pages).

Please expand on your CV to tell us about relevant skills, experience and qualification you have, that relate to the job description and person specification.

Completed applications should be returned by 9am Wednesday 23rd September 2026.

Interviews will take place Thursday 1st October 2026.

We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require any assistance to overcome potential barriers during the recruitment process, please let us know. 

We appreciate you may wish to use AI to support elements of your application but we strongly encourage all candidates to submit applications that genuinely reflect their own skills, achievements and lived experiences. It's what makes your application stand out!

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.

The successful candidates must have the right to work in the UK.  Oasis cannot assist with sponsorship or visas.

Oasis supports Equal Opportunities.  Registered Charity No. 1163889

Location: Bristol Office, with occasional travel to partner offices and client homes across Bristol, B&NES and North Somerset

Salary: Band D: £29,024 per annum, rising to £31,895 on successful completion of the 5-month probationary period, with annual salary reviews thereafter.

Job Type: Fixed Term (12 months). Full time preferred (37.5 hours/week), minimum 30 hours/week considered.

The role:

We’re looking for someone who would like to join our team of Energy Caseworkers within our Warmer Homes Advice & Money (WHAM) project. You will work as part of a team of caseworkers supporting people living in fuel poverty, working closely with our partner organisations across Bristol, B&NES and North Somerset and drawing on their specialist advice to support householders.

You will be trained to give energy efficiency advice to householders, working mainly from our Bristol office and occasionally from our partners’ offices, undertaking outreach activities and home visits across the area. The role includes providing in-depth casework support, communicating with energy suppliers on behalf of clients, and maintaining accurate records of all interactions.

You will join as a Trainee Energy Caseworker for the first 5 months, becoming an Energy Caseworker on successful completion of probation. This is a fixed-term post for 12 months, with full training provided, including City & Guilds Energy Awareness training, and ongoing support from a casework mentor and supervisor.

Specific responsibilities

An applicant appointed to the role will be expected to:

• Provide energy advice to clients by phone and email.
• Provide information to help clients access appropriate support.
• Engage with households who need help with their energy issues and provide in-depth casework support.
• Travel across Bristol, B&NES and North Somerset to give advice to people in their own homes, coordinate partner activity, and deliver events, talks and presentations.
• Communicate effectively with energy suppliers on behalf of clients, including investigating billing and metering issues, negotiating repayment plans and raising complaints.
• Provide administrative support to the delivery of projects and maintain accurate, detailed records of all client interactions.
• Remain vigilant for safeguarding concerns during client interactions and report promptly to the designated Safeguarding Officer.
• Work alongside and support CSE volunteers.
• Work closely with WHAM partners to offer support to clients.
• Adhere to CSE’s data recording protocols and procedures and maintain appropriate client confidentiality at all times.

To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.

About you:

Essential attributes for this role include:

• Experience of giving advice.
• Awareness of confidentiality requirements when handling sensitive information.
• Ability to respond to vulnerable clients in a respectful and engaging manner.
• Ability to actively listen and correctly identify the support needs of clients.
• Highly organised, with the ability to maintain admin systems independently and accurately.
• Able to work independently and use own initiative, while also working well as part of a team.
• Experienced in the use of MS Office applications (Word, Excel, Outlook), with knowledge and experience of using databases and Teams.
• Understanding of safeguarding principles and the importance of protecting vulnerable individuals.

Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.

Benefits:

CSE offer a range of other benefits including:

• You will be entitled to 25 days' paid holiday (plus statutory holidays)
• Subsidised bike purchase and Tech Scheme
• Life Assurance
• Health Cash plan
• Retail discounts
• Discounted breakdown cover and many more.
• We will pay fees and expenses on relevant training courses.
• We are flexible with the working hours of this role and will discuss this openly if you are invited to interview.

How to apply

To apply, please download and complete the application form available from our website and send it to our Jobs email.

Your application should demonstrate your suitability for the role against the criteria outlined in the person specification and job description. 

The closing date for applications is 5pm on Sunday 6 September 2026.

Interviews are expected to take place Tuesday 15 and Wednesday 16 September 2026, though this is subject to change.

If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.

#LI-DNI

An exciting part time opportunity for a Crisis Recovery Worker has opened up at CPSL Mind.

CPSL Mind is a vibrant, values-led charity that supports local people in their recovery from mental health issues, promotes wellbeing and campaigns against stigma and discrimination.

Part Time Crisis Recovery Worker
Salary: £29,347.00 per annum, FTE
Salary Scale Point: 19 (Including 1 point for anti-social hours)
Based: The Sanctuary, Cambridge
Hours: 42 hours per fortnight, working on a rolling 2 week rota
Week 1: Thursday, Friday
Week 2: Monday, Thursday, Saturday, Sunday
(Evenings Shifts: 4.30pm – 11.30pm)

About CPSL Mind

Cambridgeshire, Peterborough and South Lincolnshire (CPSL) Mind is a progressive and expanding mental health charity. Our vision is a society in which everyone has positive mental health and feels part of a connected community.

Our work ranges from prevention and early intervention to award-winning crisis support. We also seek to influence positive change through our training services and ground-breaking campaigns activity.

About the Service

The Sanctuary is a non-clinical, safe space for individuals to visit as an alternative to attending A&E and is part of the wider First Response Service across Cambridgeshire and Peterborough.

Working one to one (either face to face, over the telephone, or on video call) you will support individuals experiencing mental health distress by:

• Establishing connection and rapport in a non-intrusive, non-judgmental and compassionate manner
• Supporting individuals through guided self-help strategies including grounding, breathing techniques.
• Supporting individuals to relay their immediate needs and concerns and offering emotional and practical support and information to address these.
• Provide individuals with information on and how to connect with social support networks available to them in their own community.
• Supporting individuals to make a safety plan

Crisis Recovery Worker criteria:

• You must be able to show empathy and compassion with a non-judgemental approach
• You should be passionate about promoting positive mental health and have excellent verbal communication and listening skills.
• You should be able to manage professional boundaries

If you are interested in this exciting part time opportunity and you are able to meet the criteria detailed above, please apply!

Closing date: Tuesday 22nd September 2026
Interview Date: To be advised

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

CPSL Mind is an equal opportunities employer and welcomes applications from all sections of the community.

We actively promote equality of opportunity for all with the right mix of talent, skills and potential and welcome applications from a wide range of candidates, including those with criminal records. Having a criminal record will not necessarily bar you from working with us. This will depend on the nature of the position and the circumstances and background of your offences.

No agencies please.

Community Engagement Lead

Oasis Ashburton Park | Croydon

Salary: £33,725

Contract: 1 Year Fixed Term

Hours: 40 hours per week (including some evenings and occasional weekends)
Location: Oasis Ashburton Park (Croydon), working alongside Oasis Academy Shirley Park, Oasis Academy Arena and the wider community

Do you believe strong communities can change lives?

Do you want to help young people thrive, strengthen communities and create lasting change?

Oasis Ashburton Park is seeking an exceptional Community Engagement Lead to join our Youth & Community team and play a pivotal role in supporting children, young people and families across Croydon. Working closely with Oasis Academy Shirley Park, Oasis Academy Arena, local partners and residents, you will help build the relationships, opportunities and support networks that enable young people to flourish.

This role was established as part of Oasis' commitment to strengthening communities and creating safer futures for young people. At its heart is a belief that strong relationships, meaningful opportunities and connected communities are the most effective protective factors in a young person's life. 

About the Role

As Community Engagement Lead, you will lead the delivery and development of our Prevention Programme a proactive, relationship-based initiative designed to help young people build confidence, belonging, aspiration and positive pathways for the future. 

You will:

• Build trusted relationships with young people and families.
• Coordinate support across schools, community organisations and statutory services.
• Connect young people to mentoring, volunteering, youth provision, employment pathways and leadership opportunities.
• Develop projects and responses that address gaps in local provision.
• Champion relational, restorative and trauma-informed approaches.
• Help create a joined-up neighbourhood model that brings together education, youth work, family support and community development. 

About You

We're looking for someone who believes in the power of community and is passionate about helping young people realise their potential.

You will have:

• Experience working with young people in education, youth work or community settings.
• The ability to build positive relationships with a wide range of stakeholders.
• An understanding of the challenges and opportunities facing young people and families.
• Strong communication, organisational and partnership-building skills.
• A commitment to empowering young people as active contributors and leaders within their communities.
• The ability to think creatively, work collaboratively and turn ideas into action. 

Why Join Oasis?

At Oasis, we're committed to creating thriving communities where everyone is included, valued and able to contribute. You'll join a passionate team working at the forefront of community-led change, with the opportunity to shape innovative approaches that improve outcomes for young people and influence practice across the wider system.

If you're ready to make a meaningful difference in the lives of young people and help build stronger communities across Croydon, we'd love to hear from you.

As part of the package, Oasis offers:

· A pension scheme, offering 7% employer contribution.

· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays).

· Policies which promote well-being and are family friendly.

Apply now and be part of creating a community where every young person can belong, thrive and succeed. 

To apply, please send your CV and a Supporting Statement (no more than two A4 pages).

Please expand on your CV to tell us about relevant skills, experience and qualification you have, that relate to the job description and person specification.

We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require any assistance to overcome potential barriers during the recruitment process, please let us know. 

If you would like a conversation about the role, please contact us via the Oasis Charity Jobs website. 

Closing Date: 9am Monday 7th September

 Interview Date: to be confirmed

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

The successful candidates must have the right to work in the UK.  Oasis cannot assist with sponsorship or visas.

Oasis supports Equal Opportunities.  Registered Charity No. 1163889

The Services and Programmes Coordinator is a new fixed-term role, October 2026 to April 2027, created to support Theatres Trust through a period of organisational transition.

The Coordinator will play a central role in coordinating our grants, planning and advice services, ensuring enquiries, statutory consultations and other outward-facing work are managed efficiently and progress through our systems in a timely and accurate manner.

This is a practical, organised role for someone who enjoys bringing order to busy workflows, using systems effectively, and making sure colleagues and our users receive responsive, high-quality administrative support.

An exciting part time opportunity has opened up at CPSL Mind.

CPSL Mind is a vibrant, values-led charity that supports local people in their recovery from mental health issues, promotes wellbeing and campaigns against stigma and discrimination.

Part Time Crisis Recovery Worker
Salary: £29,347.00 per annum, FTE
Salary Scale Point: 19 (Including 1 point for anti-social hours)
Based: The Sanctuary, Peterborough
Hours: 42 hours per fortnight, working on a rolling 2 week rota
Week 1: Wednesday, Saturday, Sunday
Week 2: Tuesday, Thursday, Friday
(Evenings Shifts: 4.30pm – 11.30pm)

About CPSL Mind

Cambridgeshire, Peterborough and South Lincolnshire (CPSL) Mind is a progressive and expanding mental health charity. Our vision is a society in which everyone has positive mental health and feels part of a connected community.

Our work ranges from prevention and early intervention to award-winning crisis support. We also seek to influence positive change through our training services and ground-breaking campaigns activity.

About the Service

The Sanctuary is a non-clinical, safe space for individuals to visit as an alternative to attending A&E and is part of the wider First Response Service across Cambridgeshire and Peterborough.

Working one to one (either face to face, over the telephone, or on video call) you will support individuals experiencing mental health distress by:

• Establishing connection and rapport in a non-intrusive, non-judgmental and compassionate manner
• Supporting individuals through guided self-help strategies including grounding, breathing techniques.
• Supporting individuals to relay their immediate needs and concerns and offering emotional and practical support and information to address these.
• Provide individuals with information on and how to connect with social support networks available to them in their own community.
• Supporting individuals to make a safety plan

Crisis Recovery Worker criteria:

• You must be able to show empathy and compassion with a non-judgemental approach
• You should be passionate about promoting positive mental health and have excellent verbal communication and listening skills.
• You should be able to manage professional boundaries

If you are interested in this exciting part time opportunity and you are able to meet the criteria detailed above, please apply!

Closing date: Tuesday 22nd September 2026
Interview Date: To be advised

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

CPSL Mind is an equal opportunities employer and welcomes applications from all sections of the community.

We actively promote equality of opportunity for all with the right mix of talent, skills and potential and welcome applications from a wide range of candidates, including those with criminal records. Having a criminal record will not necessarily bar you from working with us. This will depend on the nature of the position and the circumstances and background of your offences.

No agencies please.