Operations management jobs

About Us

Bridges Outcomes Partnerships (BOP) is a not-for-profit social enterprise that works alongside Government, community groups and specialist Delivery partners to design and deliver vital services that support people to improve their lives, in areas ranging from housing and employment to education and health & wellbeing.

The role of BOP spans project development (working with Government and others to design and launch the service), project management (coordinating the delivery phase, managing performance, and liaising with the various stakeholders) and project finance (funding the project until it starts to earn outcomes payments). Our own funding comes from a group of pioneering social investors, including The Office for Civil Society, Big Society Capital, Pilotlight, Trust for London, who, like us, are motivated by improving lives and changing the system for the better.

About the opportunity

This role creates a unique and exciting opportunity to support the delivery of a new multi-partner Domestic Abuse Service in Plymouth. Our partnership of local VCSE organisations brings together a strong coalition of expert partners to deliver impactful support and prevention with a clear focus on improving outcomes for people and systems affected by Domestic Abuse. The programme aims to provide community-based support, built on:

·A trusted, well-governed local partnership with deep roots in communities and statutory systems, delivering a cohesive and unified service for survivors.

·A whole-family, holistic model that integrates advocacy, behaviour change, children and family services, and safe accommodation to reduce risk and build resilience across the family unit. 

·Survivor-led and trauma-informed practice, with lived experience embedded in design, delivery, and decision-making to ensure services are relevant, accessible, and inclusive.

·Flexible, community-based access and outreach, offering multiple entry points, streamlined referral pathways into specialist provision, and tailored responses for each survivor and family.

·Robust data and evidence, collecting and analysing impact data, allowing us to learn from what works and to keep iterating to delivery more effective, and to show long-term impact for survivors.

The role requires strong project development and delivery management skills (coordinating the mobilisation and delivery phase, and liaising with the various stakeholders) as well as the ability to  facilitate effective governance and make decisions (including data analysis and presentation skills). As the Lead for the partnership, you will work with the Programme Director to create an effective platform for all stakeholders, including those we support, to be heard. This will require multi-stakeholder engagement and management including VCSE, Local Authority and Central Government partners. Through this engagement you will create a transparent and accountable environment where data, and testimony, drive decision making.

The role will also include support to Quality Assurance and Project Development and Social Investment functions. Key job functions will include:

Governance and Reporting

- Coordinate and deliver effective, multi-layered, governance with multiple stakeholders.

- Build and support strong relationships with partners.

- Provide contract support and management.

- Oversee all data related aspects of the programme including data collection, extraction, analysis, reporting, presenting, etc.

- Produce regular reports and data analysis to inform project delivery and decision making, and to support performance management through continuous iteration and targeted innovations.

- Gathering, analysing, and presenting quantitative and qualitative data to measure the impact of service innovations for the programme.

- Ensuring the voice of those we support is heard.

Developing external relationships

- Working with the Programme Director to develop and manage local relationships, this role will have an operational focus on supporting improvement to the service.

- This will include support for pathway development between services, including those not currently within the partnership.

- This role will also be required to represent the partnership in local appropriate forums

Coproduction and Design

- Identifying challenges to achieving outcomes and to engage with delivery partners to identify opportunities to adapt the delivery.

- Work with the Programme Director to ensure the voice of those who have experienced the project and of wider services across Plymouth is heard and incorporated into delivery.

Quality Assurance and Compliance Management

- Supporting Partners to conduct self-assessment QA processes to ensure high quality casework and support is undertaken at all times.

- Quality checking data on the case management system.

- Liaising with the commissioners around quality checks.

Growth/Sustainability

- Support the Programme Director and partnership to identify and secure funding to enable growth and innovation.

- Provide support and liaise between internal functions (Project Development and Social Investment, Enablement) and local partners.

- Supporting and contributing to wider business development opportunities.

About you

You will have the following skills, knowledge and competencies:

Essential

· Desire to support a unique impact-led project

· Passion to make a difference to those who are at risk of Domestic Abuse

· Tenacity and a desire to overcome obstacles

· Good with numerical data and analysis and can accurately assimilate information and develop critical insights to inform decisions

· Ability to make sense of something complex and recommend practical solutions

· Can confidently communicate your ideas verbally and in writing

· Can simplify complexities and adapt your communication so others can understand

· Ability to develop and manage positive and collaborative relationships with multiple partners and stakeholders with different perspectives and interests

· Ability to work independently and use own initiative to find solutions

· Experience of working in a relatable field

· Ability to network with a wide range of organisations

· Team player with a strong work ethic

 Desirable

· Coaching/mentoring skills

· Experience of quality checking work

· Experience of working in the Domestic Abuse sector

· An understanding of the challenges that impact on the delivery of Domestic Abuse Services

What we will offer you

• We are a flexible employer and we will support you to ensure you achieve a healthy work life balance.

• You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people’s lives and public sector reform.

• You will get 25 days’ annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional ‘gifted’ day/s between Christmas and New Year

• We offer a Salary Sacrifice Pension Scheme

• We offer Life Insurance, Income Protection Insurance and wellbeing benefits & resources

• We also offer Private Medical Insurance on successful completion of your probation period

• You will be able to access Learning and development opportunities

Application process/next steps

To apply please click on the link that will direct you to Applied. You’ll answer 2-3 questions that are related to the day-to-day job and will be asked to upload your CV. Your answers will go through our sift process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers.

NB This role was previously advertised recently as 0.8FTE but we now have funding in place for this role to be a full-time position.

We will be reviewing candidates on a rolling basis. If you are shortlisted, we’ll invite you to the next step, which will be first and second round interviews with some of our colleagues.

Bridges Outcomes Partnerships is an equal opportunities employer and ensures that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. We welcome applications from candidates of all backgrounds and will make reasonable adjustments for any part of the recruitment process for candidates who meet the minimum criteria for the role. Please note, for this particular role candidates will require Right to Work in the UK.

The Organisation

Together We Learn is a charity registered in England and Wales, working in close partnership with Together We Learn Ethiopia, a registered NGO in Ethiopia. Operating as two distinct legal entities, the organisations work as sister charities with a shared mission and vision: to enable disadvantaged children to access high-quality education.

While Together We Learn in the UK leads fundraising, governance and international engagement, Together We Learn Ethiopia is responsible for implementing and delivering programmes on the ground.

Our approach focuses on improving both access to education and the quality of education systems, while supporting the wider wellbeing of students, families and communities. We work in partnership with state education systems to deliver sustainable, long-term impact.

By addressing educational needs both in and beyond the classroom, Together We Learn aims to create lasting change for children and communities across Ethiopia.

The Role

As CEO, you will lead the UK team of Together We Learn and work in close partnership with the Ethiopian team, providing guidance and support to enable them to deliver programmes to a high standard. You will provide overall leadership for the charity, with responsibility for fundraising and stakeholder engagement, oversight of programmes, and management of finance and operations.

The annual turnover of Together We Learn is £350,000, and you will be responsible for line managing two staff in the UK and occasional interns, as well as supporting our Ethiopian partner, who has 15 programme and 8 support staff working across two regional offices: Gondar in the Amhara region and Addis Ababa in the Oromia region. The charity is managed by an experienced board of 5 trustees who meet quarterly and provide ad hoc support in their professional areas of expertise.

The charity is in a stable position with funds secured for the current year and a fundraising plan in place for the year ahead. You will have a detailed handover to enable you to carry out the varied functions required by the role and will be supported in these by the Programmes Manager and Sponsorship Coordinator. You will report to the board on a quarterly basis.

Our current three-year strategy focuses on building the capacity of our Ethiopian partner so that they can take a greater role in leading the organisation. This runs through our approach in all aspects of our work, and specific targets have been identified to help us achieve this goal over the strategic period. You will have the opportunity to advance our strategy using your unique skills.

Responsibilities

Team Leadership

• Line manage the Programmes Manager, Sponsorship Coordinator and interns.
• Collaborate with the Ethiopia Country Director and the staff or Together We Learn-
• Ethiopia on programme delivery.
• Deliver the organisational strategy.

Deliver High Quality Programmes

• Monitor delivery of activity plans related to projects, sponsorship and school linking.
• Track programme finances against budgets.
• Support the UK staff in their programme roles.

Finance and Operations Management

• Steward Together We Learn’s finances, including reconciling accounts, managing the finance database and tracking performance against the forecast and fundraising plan.
• Due diligence checks on Ethiopian partner finances.
• Prepare annual accounts for examination and develop the annual report for Charity Commission submission.
• Governance duties and other finance admin.

Fundraising

• Reporting and applications to trusts and foundations.
• Stewardship of donors and fundraisers.
• Oversight of the annual online fundraising campaign.

Communications and Stakeholder Engagement

• Quarterly supporter newsletters.
• Posting regular updates on our social media platforms.
• Maintaining the website content, including blog updates and basic SEO management.

The job of a CEO is hard to define, especially in a small charity, so the list above covers the key areas but is not exhaustive, and other duties may be required.

Person Specification

This role requires someone with excellent time management and interpersonal skills. The ideal candidate will have experience managing teams in a development or small charity environment, as well as significant experience managing finance systems, fundraising and having oversight of multiple programmes.

Essential Experience & Competencies

• Energetic and self-motivated individual who shares our mission.
• 3+ years of team leadership or experience in a senior management role directly responsible for staff and high-level reporting. Ability to provide positive, hands-on leadership to a small team of experienced and motivated individuals.
• 3+ years of financial management, including full-cost budgeting, tracking and reconciling finances, and reporting against forecasts and spending plans.
• 3+ years of proven experience in fundraising, a successful track record of securing and reporting on significant grants as well as maintaining positive funder relations.
• Experience working overseas in an international development or education context or working closely with overseas partners in the same sectors.
• A practical, collaborative and adaptable approach with good problem-solving skills.
• Excellent time management and organisational skills.
• Strong and adaptable communication skills, both written and verbal, to support sensitive cross-cultural working and inspire funders and supporters.
• Fluency with MS Office programs, gmail and shared drives.

Desirable Experience & Competencies

• Lived experience of Ethiopia, or of a comparable context, such as the Horn of Africa or East Africa, or a strong personal or professional connection to Habesha or other African cultures.
• Degree or master’s in international development, or similar field of study.
• Office management experience.
• Project delivery or programme management experience, especially in a small charity, international development or education context.
• Experience reporting directly to board level.
• Experience increasing online engagement or driving new donor recruitment.
• Familiarity with a CRM system (e.g. Salesforce).

Equal Opportunities

We value the benefits of a diverse team and encourage applications from candidates of all backgrounds. We particularly welcome applications from people with lived experience of the Ethiopian context, or from the African diaspora, for the knowledge and cultural insight they can bring to our work.

Flexible Working

Together We Learn operates a hybrid working style, where you will spend at least one day a week in the office. We find this regular face-to-face time beneficial as a small team, enabling positive collaboration, peer support and engagement with all areas of the organisation’s work. Other hours can be worked remotely or in the office according to individual preference.

You will be responsible for your own time management but must complete the majority of your work within office hours to ensure consistent management and collaboration with colleagues. This includes staff from our partner charity in Ethiopia (time zone GMT+3/ BST+2).

Ideally, we are looking for a candidate to work full-time; however we will consider an 80% part-time role or job share applications, for the right candidate. If you are applying for a job share, please clarify which responsibilities are best aligned with your abilities.

Please note that this post is subject to a satisfactory DBS check, and the successful candidate must have the right to work in the UK.

Application Process

To apply for this role, please submit a cover letter and CV by midnight on 8 March 2026.

The cover letter should explain how your experience and skills meet the criteria required for the role.

First-stage interviews will be held online during the week commencing 16th March, with second-stage in-person interviews at our London office during the week commencing 23rd March.

Role to start date from 13th April 2026.

We regret that we are not able to provide feedback on applications that are not shortlisted for interview.

Use of AI

We understand that AI may sometimes be useful in helping you clarify your ideas or check grammar. However, we want to learn about your voice and approach, so please ensure that the application submitted is written by you and a true reflection of your professional experience.

We look forward to hearing from you!

Support Mentor

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Support Mentor

Location: This role is based in Royal Borough of Kensington and Chelsea (RBKC), the service is a short walk from Ladbroke Grove (Circle and Hammersmith) station. Unfortunately, this service does not have step free access.

Salary: £27,000

Shift Pattern: 37.5 hours per week Monday to Sunday on a rota which can range between 09:00 - 17:00 or 13:00 - 21:00. You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays. 

About the Role

We are seeking a compassionate and dedicated Support Mentor to join our team based in RBKC to support our residents who have multiple and complex needs which could include mental health, substance use, homelessness, and/or offending backgrounds. You will support in providing our residents with the support needed to help them overcome their personal barriers, and achieve their goals in a person centred approach. You will work within a residential setting, creating a safe and comfortable space which our residents can call their homes during their time within the service.

Some Key Responsibilities Include:

• Supporting residents with daily tasks who may be facing challenges with complex needs such as mental health, substance use, and offending backgrounds.
• Create tailored support plans through one to one sessions, group sessions, and multi agency meetings
• Holding a caseload, conducting key work sessions which are personable to their needs
• Monitor residents’ wellbeing, carrying out regular welfare checks, and responding to any incidents or emergencies
• Encourage residents to take part in activities and events such as movie nights, cooking evenings, and games nights
• Keep support plans up to date on a regular basis
• Work closely with the rest of the team to provide overall excellent service delivery, this may mean also supporting with their caseloads, and other tasks as necessary
• Carry out general housing management support

About You

We're looking for someone who has a true passion to support those who have multiple and complex needs, with a drive to help support those who suffer with homelessness, mental health, and substance use. You will be able to build rapport and trusting relations in a professional setting, and able to build positive outcomes. You will have an adaptable and flexible approach to helping others, with an understanding that each individual has different levels and types of support needs. 

• Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs
• Ability to show empathy and compassion to our residents, and different challenges they face
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
• Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Age UK Cheshire works with older people to support them in living their best life…

• relieving loneliness, so that older people feel connected,

• combatting poverty, so that older people have enough to live on, and

• increasing independence, so that older people can live the lives they want to lead

Primary Purpose:

The Service Manager works as part of the Charity Operations team and has operational responsibility for the sustainability and development of a range of existing services, developing new service opportunities and taking an active part in influencing change and improvement on behalf of older people..

Main Duties:

• Participate in joint decision making as a member of the services management team in both strategic and operational planning.
• In-line with the organisation’s strategy, prepare an annual plan of activity for all areas of responsibility identifying resource implications.
• Ensure staff take the necessary operational decisions to meet service plans and contractual requirements.
• Review and revise service operational delivery plans regularly to ensure they are still meeting need. Ensure that the operational plans are cascaded down to the teams.
• Ensure that the terms of all funding arrangements are completed including the submission of monitoring and activity reports by due dates.
• Working with the Head of Services and Head of Finance to agree the annual budgets for all areas of responsibility.
• Manage staff performance in all areas of responsibility to achieve expected service outcomes and obligations.
• Ensure that staff and volunteers are fully trained and equipped to meet operational requirements and deliver excellent services.
• Ensure that planned staff absence is organised to ensure that appropriately trained staff are available to provide cover, or acceptable alternative arrangements are in place
• Have a clear view of the achievable outcomes of the work (both quantitative and qualitative). Ensure these expectations are reflected in materials provided to people we work with and in the contractual arrangements agreed with funders.
• Ensure that individual services are meeting their contractual requirements, working closely with the Head of Services and the team to mitigate any risks to this.
• Support the Head of Services in negotiations with existing and potential funders for areas of responsibility.
• Support with the process of writing and submitting tenders and grant applications.
• Working with the Head of Services and Head of Income Generation, develop and deliver income generating activities.
• Identify, develop and manage effective partnerships to continuously improve service delivery
• Represent the organisation as required in a variety of local, regional and national forums and to all types of audience, within the area of expertise.
• Represent older people and advocate on their behalf with health and social care providers, public and private sector care providers, housing, leisure and learning providers, and all kinds of statutory bodies.
• Promote the organisation and its services to the general public.
• Take an active role in policy and procedures meetings.
• Ensure that the organisation policies and procedures are understood and complied with by all staff and volunteers.
• Ensure that the organisation achieves and fully complies with the terms of quality assurance systems and quality marks adopted/achieved by the organisation.
• Establish an understanding in the staff team of the importance of research and evaluation as an integral part of their role and promote a learning culture in all areas.
• Undertake any necessary training to carry out the job.
• Participate in Age UK Cheshire’s fundraising, promotional and social events, working with other members of staff and volunteers.
• Take responsibility for personal development, adhere to organisational policies and legal requirements, ensure safeguarding, confidentiality, and data protection standards are met, and undertake any other duties as required to support the organisation’s goals.

Essential Criteria

• Proven experience of leading service development and management of remote teams
• Experience of developing new and innovative services.
• Project management experience.
• Experience of managing contracts.
• Experience of developing new and innovative services.
• Line management experience of paid staff and ability to lead a team
• Experience of working with and supporting volunteers.
• Good organisational skills including information, resources and time management.
• Experience of monitoring and evaluating services and using data to influence change.
• Experience of supporting the writing and submitting successful grant applications and tenders.
• Experience of delivering charged for services to generate income.
• Experience of working with the public.
• Experience of managing both local and national partnerships
• A commitment to the aims of the organisation
• Experience of contributing to service and organisation audits
• Experience of monitoring and evaluating services

If you are passionate about driving success through effective management and teamwork, we encourage you to apply for this exciting opportunity as Service Manager where you will enjoy the flexible working benefits of working for Age UK Cheshire.

Closing Date: Monday 16th March 2026 at 9am

Interviews: Tuesday 24th March 2026 at Castle Community Centre, Barbers Lane, Northwich, CW8 1DT

Family Education Trust is recruiting a Development Manager to turn evidence-led research into real-world impact for families across the UK. This is a rare opportunity to build a fundraising function from the ground up inside a respected policy organisation - with the autonomy to do it your way.

About the role

You will build and lead FET's income growth function, securing near-term unrestricted income while developing durable fundraising capacity. Your core focus is establishing a new major donor and mid-value programme and delivering a high-performing trusts and foundations pipeline.

We have streamlined administrative responsibilities so you can concentrate on what matters: income growth and donor relationships. You will work closely with our Communications Manager, who produces copy and assets for your fundraising brief.

What we are looking for

We need someone with recent, hands-on fundraising experience in a mission-led organisation who has built income, not just maintained it. Experience building a major donor pipeline is essential, along with trusts and foundations competence. You must have genuine personal alignment with FET's mission and established public positions on family policy.

The details

Salary: Up to £40,000, with flexibility for an exceptional candidate Location: Home-based, with UK travel as required Contract: Full-time, permanent Hours: 37.5 per week Annual leave: 25 days plus bank holidays Pension: 5% employer contribution via salary sacrifice Closing date: 9am Monday 16 March 2026 

How to apply

Please read the full job description and person specification (attached) and send a CV and covering letter by 9am Monday 16 March 2026. Your covering letter should explain how you meet the essential criteria set out in the person specification.

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

Title: Blended Team Service Manager
Post no: 659
Working base: Biggleswade CMHT (Community Mental Health Teams) SG18
Area covered: Bedfordshire, Luton
Contract type: Permanent
Hours: 37 hours per week, Monday – Friday
Salary: £28,500.00 per annum

About the Service and the Role

This role is an exciting opportunity to work with the Operational Services Manager (Blended Teams) to manage the daily operations of our Blended Teams functions.

This includes managing a core team of workers in a diverse range of projects and services often in partnership with the NHS and other VCSE and community groups. The role will involve multi-agency working and ensuring the continuous development of our services to ensure that they meet the needs of the community and blended team outcomes.

Ideally, you will be required to have knowledge of managing remote teams who may be imbedded in NHS services and the ideal candidate would have the skills to support staff with the complex challenges that come with blended working as well as maintaining and building relationships with key stakeholders. You will also be required to hold your own caseload, supporting the teams with more complex service users and cover gaps in services.

Key Responsibilities and Service Delivery

• Operate a service and ensure outcomes which support individuals with mental health and wellbeing needs in line with Mind BLMK’s and blended team model and contract requirements.
• Work with the Operational Services Manager (Blended Teams) and senior managers to ensure the management of an effective workforce including recruitment and performance management challenges
• Ensure that services with complex partnerships and remote teams are effectively managed and maintained, through effective relationship building and multi-agency working.
• Ensure regular involvement of service users, volunteer and staff on local service delivery, organisational matters and wider mental health strategies.
• Assess suitability for community connection support as part of a blended team approach and support individuals to access the service by utilising in depth knowledge of local voluntary and community services and networks.
• To work with individuals to coproduce a plan to address their mental health and wellbeing goals. Enable people to achieve these goals through facilitating access and connecting with appropriate resources.
• Enable people to access community resources which may include accompanying them.
• Offer support, guidance and help where possible to people to gain confidence, overcome initial fears and seek solutions to any barriers inhibiting attendance.
• Take a holistic approach, based on the individuals’ priorities and wider determinants of health that impact on their health and wellbeing, such as debt, poor housing, being unemployed, loneliness and caring responsibilities.
• To work as part of an integrated team to ensure the best outcomes for each person accessing the service.
• Maintain an effective workforce for the service in line with Mind BLMK’s HR policies, procedures and guidance (recruitment, line management, workload planning, support and development of crisis workers, peer support workers and volunteers).
• Hold responsibility for health and safety, data collection and cash handling in line with Mind BLMK’s policies, procedures and guidance.

Entitlements/benefits:

• 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
• Health Plan with a wide variety of benefits
• Discounts available through Blue Light Card & Tickets for Good
• In-house and external Learning and Development as appropriate for the role.
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)
• If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closedown: 5pm on Wednesday 18th March 2026
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

Role: Commercial Manager
Location: Hybrid working with a minimum 2 days per week in the Thame office
Salary: £50,000.00 - £53,000.00
Hours: 37.5 per week
Contract: Permanent
Reports to: Commercial Director
 
Making growth work – sustainably and responsibly

Affinity Trust is a values-led social care charity supporting people with learning disabilities, autism and other assessed needs to live their lives, their way.

We’re growing - and with that growth comes a clear responsibility: to ensure our contracts, services and partnerships are commercially viable, operationally strong, and true to our social purpose.

We’re looking for a Commercial Manager who brings commercial rigour as well as curiosity - someone who can improve performance across existing contracts as confidently as they develop new opportunities.

This is a pivotal role, working closely with the Commercial Director, Finance, Operations and senior leaders across the organisation.

About the role

As Commercial Manager, you’ll play a key role in strengthening the financial sustainability and commercial performance of Affinity Trust.

You’ll focus on:

• ensuring existing contracts and services are commercially viable,
• identifying and delivering efficiency and value-for-money improvements, and
• developing strong, evidence-based business cases for growth, diversification and partnerships.

You’ll work across the organisation to turn insight into action - balancing ambition with realism, and growth with long-term sustainability.

What You’ll Do

• Strengthen commercial performance by reviewing contract viability, improving profitability, and leading value-for-money and efficiency initiatives.
• Develop robust business cases for growth, diversification, and partnerships, working closely with Operations and Finance to assess affordability, risk and return.
• Support sustainable growth by identifying new commercial opportunities and carrying out early-stage due diligence on partnerships or acquisitions.
• Use insight and data to track performance through clear KPIs and dashboards, informing senior decision-making.
• Work collaboratively across the organisation to ensure commercial decisions are operationally deliverable, person-centred and values-led.

What We’re Looking For

You’ll bring:

• Strong commercial and financial acumen, with experience improving contract performance or commercial efficiency.
• Proven experience developing and evaluating business cases and financial models.
• Understanding of commissioning, contracting and funding in social care, health or housing.
• Confidence working across teams and influencing senior stakeholders.
• A practical, analytical mindset - able to spot risk, challenge assumptions and find solutions.

How You’ll Make an Impact
You’ll help shape sustainable, person‑centred growth by aligning colleagues, ensuring commercial efficiency, and turning strategic ideas into real results.

What will we do?

• We offer hybrid working (min. 2 days/week in Thame)
• 31 days’ annual leave (inc. bank holidays), rising with service
• Health cash plan, Pension, Life assurance, Employee Assistance Programme
• Blue Light Card, option to buy extra annual leave
   

Inclusion, accessibility and our commitment to diversity
Diversity is key to what we do. Life would be dull, and change slow, if we all thought the same way. We want colleagues who bring different perspectives, backgrounds and experiences, and we know this makes us stronger and better for the people we support. 

We are committed to being Disability Confident and we guarantee to interview all applicants with a disability who meet the minimum criteria for the vacancy. 

We’re also committed to making our recruitment process as accessible as possible. If you need any reasonable adjustments at any stage, for example, accessible formats, support with the application form or adjustments for interview, you can tell us in your application or contact our recruitment team to discuss what you need.

Ready to join us?

If you’re ready to drive new commercial opportunities that make a real impact, connecting with colleagues to build strong relationships, making a real difference in a values-led charity, this could be your next role.

If you are offered the role, you will be required to have a DBS check at the relevant level, which we’ll cover the cost for.

Help power life-changing support through excellent financial operations

Future Dreams is a pioneering UK charity providing psychological, practical, and emotional support to people diagnosed with breast cancer. We also champion early detection through breast health masterclasses and fund vital research into secondary breast cancer.

Based at Future Dreams House in King’s Cross — our welcoming breast cancer support centre — we deliver a vibrant programme of in-person and online services, community activities, and one-to-one support with specialist nurses, counsellors, and therapists. Everything we do is driven by one clear belief: nobody should face breast cancer alone, or without hope.

We are now looking for a Finance Assistant to join our growing team and play a key role in strengthening our in-house finance function.

About the role

This is a fantastic opportunity for an organised, detail-driven finance professional who wants to develop their career within a purpose-led charity.

Working closely with the Finance Manager, you will support the smooth day-to-day running of our finance operations, ensuring transactions are processed accurately and on time, records are well maintained, and financial controls are consistently applied. You’ll contribute to reliable reporting, support audit and compliance activity, and help build efficient processes that enable the charity to operate effectively.

You will also work collaboratively with colleagues across the organisation and liaise with suppliers and external stakeholders, becoming a trusted part of a friendly, supportive team that values accuracy, integrity, and continuous improvement.

What we offer

• Salary of £30,000 – £35,000 per annum (depending on experience)
• 25 days annual leave plus bank holidays
• Additional one-week paid shutdown over Christmas and New Year
• Hybrid working (a mix of office-based and remote working)
• Free weekly yoga sessions
• A warm, inclusive working environment in a mission-driven organisation

Do you have excellent financial management skills and a desire to make a difference to the world around you? Are you able to think strategically, focus on detail and help others to plan and manage  budgets to achieve their goals?

We are looking for a Finance Manager to run the day-to-day finance systems and processes of the Trust, managing the financial reporting and compliance with statutory and regulatory requirements. You will provide support and advise budget holders to help us achieve our vision of restoring nature on a grand scale in the West of England. 

This role offers the opportunity to make a real difference to our organisational effectiveness, working with managers, staff and Trustees to embed a culture of financial awareness and inform decision-making.  You will manage our small finance team, produce high quality financial information to support the effective management of the Trust, and support our Finance & Operations Director in reporting accurate and up to date financial information.

The role

We are seeking an Assistant Shop Manager for our busy Highgate charity shop. This hands-on retail role is ideal for someone who enjoys charity retail, thrives on initiative, is motivated to take on responsibility for shop performance, and is passionate about working with volunteers and supporting a meaningful cause.

About the role

• Support the Shop Manager with the day-to-day running of the shop, taking an active role in maximising income and Gift Aid.
• Provide consistently high standards of customer and donor service, creating a welcoming and inclusive atmosphere.
• Drive sales, maintain strong retail and merchandising standards, and contribute to meeting targets.
• Oversee stock processing: sort, quality-check, price, rotate, and creatively merchandise items.
• Assist in recruiting, training, motivating, and supporting a diverse team of volunteers and trainees.
• Take on supervisory and leadership responsibilities in the Shop Manager’s absence.
• Carry out cash handling, till reconciliation, banking, and basic admin, including Gift Aid systems.
• Ensure compliance with health and safety, safeguarding, trading standards, and charity retail policies.
• Promote the charity’s mission in the local community and support local fundraising and promotional activities.

About you

• Retail experience with responsibility for sales and operations, ideally in a charity or not-for-profit environment.
• Experience supervising, supporting, or closely working with volunteers or staff.
• Experience of targets and understanding how shop income supports charitable services.
• Strong organisational skills and ability to prioritise in a busy environment.
• Confident communicator who can motivate and encourage others.
• Comfortable using basic IT (till systems, email, spreadsheets, Gift Aid platforms).
• Positive, proactive, and flexible, with a hands-on approach to shop work.
• Able to work on a Rota including weekends and occasional bank holidays.

Make a Difference Where It Matters Most

At Home-Start Richmond, Kingston and Hounslow, we believe that childhood can’t wait. We’re a vibrant, community-rooted charity supporting families through the critical early years of parenting. Our volunteers and staff work side-by-side with families, offering emotional and practical support, building confidence, and creating lasting connections.

We are now seeking Finance Officer to join our passionate team and play a pivotal role managing our finance function and supporting governance and administration of the charity.

About the Role

This is a unique opportunity to manage the finances of a thriving charity, whilst also working closely with the Board of Trustees and the Senior Management Team to support governance and operational administration, and ensuring the charity is enabled to run seamlessly and deliver impactful support to local families.

Key Responsibilities

• Manage the day to day finances of the charity
• Provide timely and accurate management reporting, and preparation of year end accounts
• Produce financial information and data analysis for reports to funders and funding applications, as required
• Service the Board of Trustees and AGM in consultation with the CEO, and maintain Trustee records.
• Ensure Charity Commission and Companies House filings are up to date
• Ensure all operational policies are updated and reviewed on a rolling basis by the Board of Trustees
• IT & equipment management – maintaining fixed asset register and equipment logs, and managing the relationship with external IT support and software licenses
• Support the Operations manager with management of the office space, including ensuring accuracy of bills & meter readings, and managing the relationship with key suppliers eg EDF and our landlord

What You’ll Bring

• Full or part qualified or working towards a relevant accountancy qualification
• Experience of using a digital accounts package for bookkeeping (Quickbooks desirable)
• Experience of producing management accounts, budgets and financial information, and preparing draft financial accounts 
• Experience of servicing a Board level committee including minute taking, preparing agendas, papers and minutes. 
• Good written and verbal communication skills 
• Highly numerate with excellent analytical skills 
• Excellent attention to detail & accuracy in reporting detailed financial information 
• Strong planning and organisational skills with ability to prioritise competing demands and meet deadlines
• Team player - ability to work flexibly as part of a small multi-disciplinary team and on own initiative
• A genuine interest in the needs of children and families and delivering responsive family support that makes a difference to families’ lives.

Why Join Us?

• A flexible, hybrid working model co-designed with our team
• A supportive, inclusive, and values-driven culture
• A chance to make a tangible difference in the lives of local families
• Excellent pension and generous annual leave

The essentials …

• Permanent, full-time (part-time considered)
• £32,000 - £35,000 (depending on experience)
• Hybrid working with 2 days per week based in our Bath office
• Expected start date of 26th May 2026

The Geological Society Publishing House has an exciting opportunity within the publishing operations team for a ‘Publishing Platform Lead’ to maintain our established flagship publishing platform the Lyell Collection.

Who are we?

Founded in 1807, we are the oldest geological society in the world. Today, we are a world-leading communicator of Earth science – through publishing, library and information services, cutting-edge scientific conferences, education activities and outreach to the general public. We also provide impartial scientific information and evidence to support policy-making and public debate about the challenges facing humanity.

We have a membership (Fellowship) of c. 12,000, more than 2,000 of whom are based outside the UK. Approximately 3,000 are Chartered Geologists or Chartered Scientists - professionals who have demonstrated a high level of technical competence in their field and a commitment to professional ethics.

We have been a major publisher within the community since 1811. An independent and international publisher, we are dedicated to providing a high-quality service to geoscientists globally and any surplus is invested to support our discipline. We publish a diverse range of books and journals on the Lyell Collection, with over 10,000 pages of new peer-reviewed geoscience literature being made available every year.

Overall responsibilities / requirements …

To oversee the smooth running of the Society’s publishing platform, which showcases our portfolio of online titles. Reporting to the Head of Publishing Operations (HoPO), you will be chiefly responsible for the management, support and maintenance of the Atypon powered Lyell Collection platform.

You will collaborate with vendors and internal stakeholders to ensure seamless operations and stay up to date with the latest emerging platform technologies. You will be responsible for maintaining the Society’s online publishing platforms, so an understanding of a range of standard integrations, workflows, html and XML is essential.

Key accountabilities

Platform maintenance

• Oversee and maintain the Atypon Web Admin Tool (WAT) for the Society’s scholarly book and journal platform.
• Manage a queue of platform maintenance and change requests, including triage, feasibility analysis, testing and quality assurance.
• Serve as the primary point of contact for reporting platform issues to Atypon (the hosting provider), managing communications, and monitoring the support ticket system to ensure timely resolution.
• Provide technical support and troubleshoot platform issues reported internally and communicate resolution statuses.
• Support development of new platform features and assist with implementation and QA.
• Maintain, validate, edit, and troubleshoot JATS XML while staying current with JATS and NISO standards and ensuring vendor compliance.
• Set up new pages and journal/book series sites within the platform as needed, ensuring all new website content is consistent with site templates and branding.
• Ensure that any new developments are tested and work as per requirements, utilizing the test facilities of the platform via sandbox areas. 

Third party tools and services

• Act as the point of contact with vendors who provide supporting or downstream services for the Lyell Collection, e.g. CrossRef, Digital Science, indexing services etc.
• Oversee the smooth deposit of selected content via Zipline into the GeoScienceWorld (GSW) platform, hosted by Silverchair. This is published via multiresolution doi on both the Lyell Collection and GSW.

Accessibility

• Manage web accessibility compliance in collaboration with internal teams and external vendors by overseeing the implementation of necessary improvements in line with publishing standards and directives.
• Check that any changes in XML tagging or online display meet accessibility requirements.

The duties and responsibilities highlighted in this Job Description are indicative and may vary over time.  As required, post holders are expected to undertake other duties and responsibilities relevant to the nature, level and scope of the post.

What we’re looking for …

We recognise that the right person for this role may not meet all of the criteria but may also bring different strengths and experience. If you demonstrate most skills and are eager to work for the Society, please do go ahead and apply.

Essential

• Experience with STM publishing platforms (Atypon greatly preferred)
• Strong working knowledge of JATS (and BITS) XML and HTML
• Experience at working with CrossRef and content registration
• Experience with web accessibility standards (WCAG), including their application in evaluating, developing, or maintaining accessible digital content and platforms.
• Experience in QA testing, issue identification, and reporting to support platform quality and improvement.
• Excellent IT proficiency and full familiarity with the normal range of office/publishing software
• Strong troubleshooting, analytical, and problem-solving skills.
• Skilled in workflow documentation and technical communication.
• Effective facilitator and communicator with both technical and non-technical audiences.
• Organized, deadline-oriented, and able to manage multiple priorities.
• Graduate (or higher) level qualification

Desirable

• Experience with Atypon’s WAT publishing platform experience console
• Experience with Atypon Insights reporting system
• Publishing platform experience
• Multiresolution DOI knowledge
• Experience using ticketed support systems, such as JIRA, Freshdesk, Salesforce 
• Google Analytics
• Strong project management skills
• Experience collaborating across teams and an ability to contribute to a culture of continuous improvement
• Experience of working for a learned or professional society (or other charitable organisation with trustees, committees and volunteers)
• Ability to update accessibility statements and VPATs.

Person specification

• Excellent interpersonal skills, and a commitment to collaborative working across the Society
• Self-motivated, proactive, with the confidence to act independently and with a flexible approach
• A commitment to personal development and learning
• Ability to work under pressure and to deadlines, prioritising work accordingly
• Positivity and enthusiasm

A bit about us …

The Geological Society is a registered charity and employs just under 60 staff at its offices in London and Bath. The Society Publishing House is based in Bath, from where we provide a full publishing service to an international geoscience community across a portfolio of books, journals, and associated products.

As an employee conscious company, we invest in our staff by emphasising training, growth and progression in every role. We firmly believe in creating a positive workplace wellbeing culture and offer a range of benefits to our staff including:

• 25 days basic holiday entitlement when you start, increasing up to 30 days with continued service (pro-rated for part-time staff)
• Option to purchase up to 2 days extra holiday days per year
• Contributary pension scheme with 10% employer contribution
• Access to 24/7 online GP with mental health & wellbeing counselling
• Free premium Headspace account for you and 2 members of friends/family
• Discounts and recognitions scheme
• Cycle to Work scheme
• Season Ticket Loan scheme
• Life Assurance and Income Protection schemes
• Free access to Royal Academy exhibitions
• Free Geological Society Fellow membership for qualified staff

The Society is committed to fostering an inclusive culture that promotes equality, values diversity and maintains a harmonious inclusive environment in which the rights and dignity of all its members visitors and staff are respected. We are an equal opportunities employer and the post-holder will be expected to adhere to and support the Society’s commitment to diversity, equality and inclusion.

How to apply …

To apply for this position, please click the 'Apply' button above to be taken through to our recruitment page with full contact details.

As part of our inclusive recruitment initiative, we have introduced the concept of anonymous recruiting in order to evaluate applicants solely on their skills and experience. With this in mind, we encourage you to:

• Anonymise your application by stating only your initials in your CV (including your file name) and cover letter.
• State your initials only in the subject line when sending your application.
• Ensure that you have included your contact email and number, as well as dates when you will not be available or might have difficulty with the indicative timetable.

First round interviews will take place remotely. Please let us know if you will require any special provisions to be made should you be called for an interview. We regret that unsuccessful candidates will not be contacted.

All applicants must have the right to work in the UK. We are currently unable to support visa applications.

#publishing #publishing platform #platform maintenance #journals

The Membership Account Manager leads the development, delivery and growth of FareShare South West’s membership programme across the West of England region. The role ensures that Community Food Members (CFMs) receive an outstanding experience, that surplus food is used effectively to strengthen communities, and that membership growth aligns with organisational strategy. Through excellent relationship management, data-driven insight and collaborative working, the postholder drives recruitment, retention and development of CFMs, ensuring FareShare South West maximises its impact across the region.

Membership Management

• Provide account management to all CFMs, resolving issues quickly, and provide enhanced support for key groups (e.g., large CFMs, programme-funded CFMs, high-impact beneficiaries).
• Oversee member onboarding, service changes, cancellations and annual renewals.
• Manage all member engagement through the CRM (Customer Relationship Management) system, ensuring accurate and up-to-date data.
• Work closely with the Finance Manager to oversee annual renewals and support the recovery of late or missed payments.
• Coordinate member communications with the Communications Team to ensure a high-quality CFM experience.
• Use data and insight to track engagement, inform improvements and support retention.
• Manage the delivery schedule, including updates to food profiles, contact details and addresses.
• Support or cover the CFM Support Officer by writing orders for allocated members.

Membership Recruitment

• Research new markets and potential members by geography, sector, food use or organisational type, maintaining a database of prospects.
• Working with other FareShare network partners, and our delivery partner in Exeter, Exeter Food Action, identify and develop new members.
• Support the Head of Food & Community with recruitment campaigns, outreach, events and sector-specific engagement.
• Ensure a seamless onboarding process for all new members
• Document and report recruitment activity and progress of prospective members towards membership.

Membership and Community Development

• Support the development and introduction of new surplus food types (e.g., frozen, relabelled, catering packs) into the membership offer.
• Work with the Head of Food & Community to establish a refreshed, high-value membership service aligned to food supply, logistics capacity and community need.
• Contribute to the development and scaling of membership programmes across regions (e.g., Crisis Resilience Fund).
• Support delivery of the membership strategy, meeting budget expectations and ambitious growth targets.
• Act as a passionate advocate of FareShare South West, representing the organisation confidently to internal and external stakeholders.
• Assist in the compiling of reports for FSSW communications and Programme funding.

Team Management and Support

• Lead and develop team members, including recruitment, supervision, appraisals, wellbeing and professional development.
• Support the Head of Food & Community to develop a high performing culture across the membership team, working closely with teams in food, operations and volunteering.
• Support an inclusive, supportive and purpose-driven culture that motivates staff to contribute to the charity’s mission.
• In line with FSSW’s growth and in working with the Operations Team, develop systems and procedures to ensure the efficiency and smooth running of deliveries, collections and systems.

Health, Safety and Compliance

• Ensure compliance with FareShare UK standards, Food Safety and Hygiene Regulations.
• Ensure teams understand and comply with organisational policies, food safety requirements, health and safety legislation and safeguarding responsibilities.

Person Specification
Essential

• Experience in account management, customer service or membership management.
• Strong relationship-building and communication skills, with confidence engaging diverse stakeholders.
• Ability to manage data accurately using CRM systems and apply insight to improve services.
• Highly organised, proactive and able to manage competing priorities in a fast-paced environment.

Desirable

• Experience in the charity, community, food redistribution or voluntary sector.
• Experience supervising or managing staff.
• Experience in outreach, recruitment or business development.
• Understanding of food safety, logistics or supply chain operations.
• Experience supporting organisational change or service development.
• Ability to represent an organisation professionally to external partners and networks.

Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life.

Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK. 

We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.

We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.

Responsibilities and Person Specification:

The Office Manager is responsible for the smooth running of our renovated, spacious open plan office, ensuring that it is welcoming, safe and inclusive.  The postholder will lead on day-to-day office management, health and safety, and contribute to a high-quality employee experience in the office and working from home. 

You should have demonstrable experience in office management and knowledge of, or ability to learn quickly about, property and office facilities management. You will be confident in managing Health and Safety in the workplace and maintaining supplier relationships. A person-centre approach and strong communication and interpersonal skills, along with the ability to prioritise effectively, are also key. The role involves managing a small portfolio of non-office properties, so an understanding of landlord responsibilities would be an advantage. 

The role is part-time, 28 hours over 4 days per week. We would also be open to this being worked over 5 shorter days. The role is majority office based due to the responsibilities of the role, with a minimum 3 days per week in the office, with the option of some home working. The postholder will be responsible for ensuring in-person coverage across the working week in conjunction with a part-time Facilities and Office Assistant.

For full details on the role and requirements, please review the job description and person specification.  If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway. 

What it’s like to work at Independent Age:

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included. In line with this, there are many inclusive features to our office, and there is no dress code. 

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.

We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working and some hybrid working is available in this role.  If you need a different form of flexibility, we are always happy to talk flexible working. 

You can find out more about what it’s like to work at Independent Age by visiting the Careers page on our website.

Application Process:

To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name. 

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS check will be required for the successful candidate.

Closing Date: Sunday 1 March, 23:59

Interview Dates: week commencing 9 March (first interview on Teams, second interview in person