Operations manager jobs in richmond, greater london

Are you a proactive and detail-oriented individual looking to support the smooth running of essential financial operations? We are looking for a Billings Support Administrator to join our team and play a key role in supporting our billing and credit control processes.

Working closely with the Billings & Contracts Officer, you will assist in reviewing systems and identifying areas for improvement, helping us drive efficiency and accuracy in our operations. This is an excellent opportunity for someone who is enthusiastic, engaging, and passionate about delivering high-quality administrative support

This role is not open to sponsorship.

Duties and Responsibilities will include:

Sales Ledger & Billing

• Supporting the process of billing admin including interface with finance systems
• Monthly billing or as required according to CYP contracts
• Allocate received cash to invoices in the Finance system
• Ad Hoc invoicing

Help maintain an accurate billing sheet

• Pursue debts over 30 days
• Send out all copy invoices as and when required
• Proactively resolve issues and queries
• Ensure the month end cut off deadlines are met
• Ensure risk is identified and captured, assessed, adequately mitigated, and
• reported/escalated where appropriate

Education:

• A levels or equivalent

Experience:

• Credit control experience
• Experience of Microsoft Suite applications
• Experience building relationships with key stakeholders

Skills & Knowledge:

• Competence with Excel Spreadsheets
• Competent writing and reporting skills
• Be confident in carrying out reconciliations
• Ability to work as a self-starter but also as part of a team
• Attention to detail
• Persistent and assertive

Personal Qualities:

• Commitment to the vision and values of The Children’s Trust.
• Flexible and ‘can do’ attitude to competing commitments in workload.
• Highly motivated and reliable.
• Ability to cope working in a demanding environment.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

Location: This is a Regional role acting as a single point of contact for Northern Ireland, Wales, Central and South England, so you can be based at a Trust Centre in Birmingham or London. You will need to be in the office 2 days per week and be willing to travel to other offices as and when required.

1st stage interviews: 04/08 face-to-face in our South London Centre

For more information, or to apply, please click 'apply now' to be directed to our website.

Are you an experienced Health & Safety professional ready to make a real difference? Join The King’s Trust Health & Safety team as our Health & Safety Manager and help us build a culture where safety enables, not hinders, life-changing work with young people. In this  solution-focused role, you’ll act as a trusted advisor, ensuring that our programmes, buildings, and events are safe, compliant, and empowering for colleagues, volunteers, young people and partners alike.

We're looking for someone with a Level 6 qualification (or equivalent experience) in occupational safety and health, chartered IOSH membership (or working towards it), and a strong grasp of UK H&S legislation and risk management, particularly in events and food safety. You must be confident delivering bespoke training, leading investigations, audits, and behavioural safety initiatives independently, with experience advising senior leaders in large or complex organisations, ideally in the charity or youth sector.

If you’re proactive, people-focused, and ready to take the lead on creating safer workplaces across the UK, we want to hear from you. This is more than compliance, it’s a chance to enable our teams to do their best work safely, every day.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Health & Safety Managers? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Health & Safety Managers! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network). 

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 3584 

The Duke of Edinburgh’s International Award (the Award) is a Non-Formal Education and Learning framework encouraging young people to find their purpose, place and passion in the world.

In more than 120 countries and territories, our globally recognised accreditation is available to all 14 to 24-year-olds, of all backgrounds, locations, cultures and abilities.

Through the programme, each young person becomes part of something special while developing their own interests, universal skills and life aspirations.

The Duke of Edinburgh’s International Award Foundation is the international charity that drives and encourages the Award’s growth, access and impact across the globe. Working in partnership with organisations and governing bodies, we oversee the licensing of Award operators – including schools, youth groups, employers and custodial institutions. 

This is an exciting opportunity to work with one of the world’s most respected youth charities, building
and deepening relationships with an established, high-level network of generous and engaged donors
who are passionate about our mission. You will help steward their continued support while also
introducing new philanthropists to the life-changing impact of the Award around the world.

Working closely with the Head of World Fellowship and Philanthropy, you will nurture and expand a global donor community, encouraging existing supporters to open their networks, and helping new donors feel part of a mission to empower and invest in young people. Given our work with an international network of supporters, a candidate interested in the international philanthropy space or with direct experience working with global philanthropists would be particularly well suited for this role.

It is envisaged that this role will be an even split between relationship-building and new donor
acquisition. We are fortunate to work with a network of thoughtful, values-driven supporters who are
genuinely engaged in our mission.

Key Responsibilities
Recruitment of donors

• Identify, vet, select and approach suitable donors at all levels, working in close collaboration with the Chair of World Fellowship, and other key ‘introducers’ .
• Promote and grow the Foundation’s Legacy fundraising programme, identifying and planning approaches to prospective legacy donors and supporting approaches to third party introducers.
• Develop and recruit lapsed donors to the World Fellowship.
• Write and submit proposals to donors to secure gifts.

Donor relationships

• Develop and deliver the Foundation’s ‘Fellowship’ programme; meeting the needs of different levels of engagement and promoting progression through different donor levels.
• Develop and maintain a robust framework for management of donor relationships
• Conduct and review due diligence of prospective and existing supporters.
• Undertake any other duties as required to support the successful delivery of Fundraising and Foundation objectives.

Project Management
Lead and prepare publications and relevant communications for all donors and supporters.
Be the Philanthropy team lead for specific events, overseeing the donor journey and financial
targets associated with the event.

The Senior Manager, HIV Services Coordination and Team Lead plays a key leadership role in supporting and enabling METRO’s HIV service managers and project leads to deliver high-quality, inclusive, and impactful services. Reporting to the Head of HIV or Director of Services, the post-holder provides day-to-day oversight of contracts, projects, and workstreams, offering hands-on supervision and management support across the HIV domain.

The post holder will act as a key link between delivery teams and the charity’s strategic leadership, helping staff navigate funder requirements, reporting deadlines, and project milestones. They will support the development of funding proposals, engage externally with commissioners and partners, and ensure METRO’s HIV services are aligned with good practice and funder expectations.

METRO Charity runs various HIV prevention and support services across London and the Southeast. These services include Pan London and local HIV prevention services, HIV support services including advice and advocacy and family support, HIV peer mentoring and counselling services. Many of these services are delivered in partnership with agencies such as the GMI Partnership consisting of Spectra, Positive East, and our partners such as The Love Tank and African Advocacy Foundation. Our services are also embedded in other sexual health partnerships, such as the SASH programme, which consists of our partnerships with Turning Point, London Friend and Naz. We also work with several NHS Trusts as part of our work with the London HIV Fast Track Cities programme and wider programmes.

• £45,000 base salary + bonuses
• 4-day field week (Tues–Fri), Mondays work-from-home
• Full autonomy over team, site planning & logistics
• Work with leading UK & international charities

 

Ready to lead, inspire, and make a difference? Join Zen Fundraising as our London Manager — own your region, grow your team and drive results in street and private site fundraising.

 

About Zen
We’re a family-run, market leader in face-to-face fundraising. Trusted by top national and international charities, we deliver exceptional results and long-term donor support. Our team is experienced, ethical, and dedicated to helping you grow.

 

 Why Zen?

• Strong bonus structure for quality-focused performance
• ·Short, high-energy field days (just 5 hours/day)
• Clear progression and dedicated support from a hands-on HQ team
• All transport logistics and costs covered — including a Railcard (18–30)
• Culture built on ethics, development and real work/life balance

Your Role

• Lead, train & motivate your team in the field
• Plan weekly site allocations, transport and team logistics
• Ensure smooth daily operations and strong compliance
• Foster high morale, retention and consistent results
• Hit team targets for donor quantity and quality

What You Bring

• 6+ months in face-to-face fundraising or direct sales management
• ·Experience on the street or in private sites (e.g., shopping centres)
• Strong leadership, planning and interpersonal skills
• A driven, proactive attitude with a passion for impact

Additional Benefits

• Signing bonus + referral bonuses
• ·Company pension, paid sick leave & volunteer days
• Casual dress & regular team socials
• Free/subsidised food & mentoring programme
• No weekends — ever

The application deadline is Friday 25th July at 6pm.

Harris Hill is delighted to be working in partnership with a pioneering Human Rights organisation to recruit a People and Inclusion Manager, a new and vital role that will shape the future of a values-led Human Rights charity supporting survivors of trafficking and slavery.

This role is available on a part-time basis (up to 21 hours per week) and can be offered either on a permanent or freelance contract, with flexible hybrid working arrangements.

Our client is currently evolving its internal structure, including the creation of a new leadership team, and this role will be instrumental in shaping how the organisation supports and invests in its people. Reporting to the Head of Operations, you will lead the development and delivery of a People, Culture and Inclusion strategy that embeds the organisation’s values into every aspect of the employee experience. From overseeing recruitment, onboarding and employee relations to reviewing policies, supporting line managers, and ensuring a trauma-informed, inclusive environment, your work will be both strategic and hands-on.

We are looking for someone with a solid track record in HR, with significant experience and a strong grasp of UK employment law. But more than that, we are seeking a thoughtful and emotionally intelligent individual who has experience in creating inclusive, empowering workplaces, particularly for people with lived experience of trauma and exploitation. You will bring exposure to coaching and supporting line managers, managing employee relations, and developing wellbeing strategies, along with the confidence to lead on policy, systems and culture change. Crucially, you will be deeply committed to equity and sensitive to the complexities of building inclusive pathways into employment for survivors of trafficking and slavery. A collaborative mindset, a proactive approach to problem-solving, and the ability to navigate sensitive situations with care and professionalism are key to success in this role.

If you are passionate about social justice and want to make a tangible difference through progressive people practice, we’d love to hear from you.

To apply, please submit your up-to-date CV by the 4^th of August 2025 at 23:59.

Please note, only successful applicants will be contacted with further information.

As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

The People and Governance Coordinator is responsible for offering high level People team support, ensuring effective and efficient ways of working across the organisation and contributing to a positive employee and candidate experience.

The purpose of this role is to have oversight of all People team administrative processes and offer support to employees and managers. This role will also provide high-level administrative support to the Board of Trustees. You will support the smooth and efficient operation of our Board and its sub-committees, to ensure excellent governance is maintained.

Goodman Masson are partnered with The Royal Parks to recruit for their new permanent Finance Manager to lead their Financial Transactions team. 

The Royal Parks (TRP) is a charity that manages over 5,000 acres of diverse parkland, including rare habitats, historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.

They also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Their eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year.

As the Finance Manager, you will lead and develop a team of four, covering Accounts Payable, Accounts Receivable, Credit Control, and Finance Administration. You’ll play a pivotal role in ensuring the accuracy, efficiency, and integrity of financial operations while fostering a collaborative and high-achieving team culture. This is an exciting opportunity for a finance professional with a passion for leading high-performing teams and driving continuous improvement.

Day to day responsibilities include:

• Providing key input into the month-end close, ensuring activities are completed on time and accurately.
• Ensuring all supplier invoices are accurately posted and paid in line with internal service level agreements and supplier terms.
• Overseeing sales invoicing and income processing, ensuring correct coding and timely recognition of income.
• Overseeing daily bank postings and monthly reconciliations across multiple bank accounts

Essentials

• Fully Qualified/Part Qualified/Qualified by experience
• Experience of working within a finance function of a medium to large sized organisation 
• Experience of leading, motivating and developing a complex and high-volume transactional processing team
• Excellent time management and organisational skills
• High level of accuracy and attention to detail

Salary is £50,000 - £57,000 depending on experience + Excellent Benefits including:

• 26 days' annual leave plus public holidays, increasing to 29 days after 3 year's service
• Pension scheme (3% employee contribution; up to 10% employer contribution)
• Private medical insurance and healthcare cash plan

Applications are being reviewed as and when they are received therefore please apply ASAP to ensure your details are considered. 

Position: Transformation Project Manager 
Hours: Full-time, 35 hours a week 
Contract: Fixed Term contract – 12 months 
Location: Office based in London, with flexibility to work remotely 
Salary: Starting from £44,339 per annum plus excellent benefits
Salary Band and Job Family: Band 3 Profession/ Technical 
*you’ll start at our entry point salary of £44,339 per annum, increasing to £47,110 after 6 months service and satisfactory performance and to £49,881 after a further 6 months.

About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job
The MS Society is at a pivotal moment in its journey. We are delivering a major transformation programme, backed by significant investment in data, technology, services, engagement, income generation – and most importantly, our people. This programme is designed to strengthen our organisation, build deeper connections with our community, and increase our overall impact.

As Project Manager within the transformation programme team, you’ll take the lead on delivering a key strategic project – ensuring it is well-scoped, carefully planned, and delivered on time, on budget, and in line with its intended benefits.

Beyond leading your assigned project, you’ll play an important role in supporting effective resource and dependency management across the wider programme. You’ll work collaboratively with colleagues to coordinate delivery, align priorities, and ensure interdependencies are actively managed.

You’ll also be part of a team that’s shaping how we deliver change across the organisation – championing best practice in project management, encouraging cross-functional working, and contributing to continuous improvement as we build a stronger, more agile MS Society.

We are looking for someone with

• Proven track record of successfully delivering complex projects, including budget management of over £250k
• Experience of leading project delivery teams
• Skilled in working across cross-functional teams to align around shared goals
• Proficient in both waterfall and agile project management methodologies, with the ability to apply a blended approach
• Excellent stakeholder engagement and interpersonal skills, with the ability to influence, build trust, and maintain effective relationships
• Strong problem-solving, planning, prioritisation, and time management abilities
• Confident in assessing risks and issues accurately and taking appropriate action
• Knowledge of data platforms and CRM technologies is desirable

Please note this is a fixed term role for 12 months.

Closing date for applications: 9:00 on Friday 25 July 2025 

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

This exciting new role will fight for the hospice sector and people who need their care and support, helping us to create a country where no one misses out on the care they need at the end of their lives.

Salary: £46,587 per annum.

Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.

Our office is a short walk from King’s Cross station in London. 

Whilst we work flexibly, because we work with decision makers in Westminster, there will be an expectation that you can travel to central London at short notice if required. You will also be expected to come into the office at least one day a week.

Benefits:

• 25 days in the first year, increasing to 27.5 days in the second year of service and 30 days in the third.
• Matched pension scheme up to 7% of salary
• Support for staff with caring responsibilities
• Family-friendly culture

How to Apply: CV and supporting statement - using Hospice UK’s supporting statement document – see below

Closing date for applications: 9 am on Monday 4 August 2025

Interview dates: We expect to hold first interviews on Monday 11 and Tuesday 12 August.

 Second interviews on Tuesday 19 and Wednesday 20 August 2025

We’ll send assessments and some questions to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.

Job Information:

This exciting new role in our award-winning External Affairs Department will fight for the hospice sector and people who need their care and support.

This is a critical time for hospice and end of life care. Hospices across the UK are in the worst financial situation they have faced for 20 years. The funding crisis means hospices are cutting services and making redundancies.

But this is also a time of significant political opportunity. The Assisted Dying Bill has placed palliative care firmly on the agenda. We have recently secured £100m of emergency funding for the sector in England and the 10-year health plan has identified hospices as central to the shift from hospital to community. 

To seize this once in a generation opportunity, we are expanding our UK-wide policy and public affairs team from six to eight, including a new Policy and Public Affairs Manager. 

We are looking for a proactive and driven policy and public affairs professional with excellent influencing and communication skills. You will have your finger on the pulse and have strong policy and political knowledge that enables you to quickly understand and analyse the impact of external developments. 

You will be curious about how best to improve people’s experiences of death, dying and bereavement and strengthen the contribution of the hospice sector to this. As well as collaborative and committed to building coalitions to maximise our impact. 

You will provide leadership but must also be willing to pitch in at all levels to get things done. Excellent project management skills will mean you can identify where our resource is best spent and how to delegate tasks. This exciting new role in our award-winning External Affairs Department will fight for the hospice sector and people who need their care and support.

You will personally lead an impressive and wide ranging portfolio of work. This includes leading the charge on securing long-reform of the way hospices are funded in England and taking the next steps in our UK-wide policy and public affairs work on access to palliative and end of life care for people living in financial hardship. You will also line manage a new Policy and Public Affairs Assistant who will be supporting our team across all four nations of the UK.

This is your chance to play a key role in creating a country where no one misses out on the care they need at the end of their lives. For more information, refer to our candidate information pack.

The Helpline Team Manager is a key leadership position within our helpline team, responsible for managing and supervising a team of Helpline Advisors. This role plays a critical role in the daily operations of the Helpline, ensuring the delivery of high-quality support services to our service users affected by gender-based violence and abuse. The Helpline Team Manager will work closely with the Head of Helplines and other key stakeholders to develop, enhance, and grow the Helpline service.
 
We’re looking for someone with a trauma-informed approach to supporting survivors. You’ll need to have good resilience and self-care, and a strong understanding of the needs of LGBT victims and survivors.
 
There is a genuine occupational requirement under the Sexual Orientation Regulations 2003 for this post. It is considered essential that post holders have experience of LGBT needs, and impact of discrimination as the Helpline is run for LGBT victim/survivors of violence and abuse.
 
For more information on this role please download the attached job description.
 
Location: Hybrid or remote options available (the Galop office is based in central London)
Hours: 35 (1FT - 5 days a week across a rolling rota, including evenings and out of hours safeguarding cover)
Contract: Fixed term to the end of March 2026 with the possibility of extension dependent on funding
Line manages: Helpline staff
Reports to: Head of Helpline
Salary: £34,534.57 pro rata - not including London Weighting (38,746.08 pro rata - including London Weighting)
 
Closing Date
 
Applications should be submitted by 10am on Tuesday 12th August 2025.
Interviews will be held on Tuesday 26th and Wednesday 27th August 2025.
 
REF-222813

About The Role

An exciting opportunity to join one of London’s leading city farms and play a key role in providing opportunities, education and training to the local community and beyond. As a small yet growing charitable organisation, this also offers candidates an opportunity for personal and professional growth.

In this role you will lead the development of our educational hub making use of our unique setting and offerings of animal husbandry, gardening and therapeutic activities to support the learning experience and personal and social development of children and young people and community groups particularly for those experiencing educational disadvantages.

Main Purpose of the Job

To design, deliver and manage a structured education programme to schools, alternative education settings, youth organisations, volunteers and our wider community. To engage with the local community by providing outdoor learning opportunities and promote environmental awareness. To increase the outreach of our educational opportunities of Vauxhall City Farm to schools and organisations in Lambeth and targeted London Boroughs and to maintain strong working relationships with schools and partners.

Main Responsibilities

Programme Leadership and Delivery

· Promote, deliver and staff a range of educational programmes at Vauxhall City Farm focusing on farming, animal care, food production, wellbeing, and environmental sustainability.

· Create engaging, accessible programmes in line with the National Curriculum, with a focus on reaching under-represented groups and people with additional needs.

· Lead the facilitation of inclusive, interactive and engaging workshops.

· Design and conduct formative and summative assessments to measure the impact of educational programmes.

· Use assessments, data and feedback to measure the impact of education programmes. Prepare reports for funders, trustees, and partners.

· Create high quality educational resources to support on-site and outreach learning.

· Work across teams to enhance the educational interpretation across The Farm to support learning for a wide audience.

Staff Management

· Recruit, train, support and supervise education staff and freelance workers.

· Foster a culture of continuous professional development and excellence in teaching practice.

Outreach and Stakeholder Engagement

· Design, develop and manage outreach programmes to schools and community organisations.

· Build and maintain strong relationships with schools, educational institutions, and community groups in Lambeth and surrounding boroughs.

· Attend education-related meetings and forums, representing Vauxhall City Farm.

Administration and Operations

· Oversee the administration and logistics of all education programmes and outreach activities.

· Work with Senior Management Team to contribute to strategic direction.

· Develop and maintain systems to ensure efficient scheduling, delivery and tracking of all activities.

· Work closely with the Marketing team to promote educational programmes, events, and activities.

· Prepare and manage the Education budget.

· Identify relevant funding opportunities that align with the organisation's goals and projects, supporting the application and project development process.

Safeguarding and Compliance

· Ensure all activities follow Vauxhall City Farm’s policies and procedures, especially in relation to equal opportunities, health and safety, and child protection.

· Ensure that all safeguarding and health and safety requirements for visiting groups are met and maintained to a high standard.

Other Duties

· Foster a culture of organisation wide learning.

· Work flexible hours, including occasional evenings and weekends.

· Carry out other duties as required to support the wider work of Vauxhall City Farm.

Person Specification

Essential:

· Proven experience as an educator (minimum of 2 years)

· Experience of working with the 8-18+ year age groups.

· Understanding of diversity and the varied needs of children/young people and families.

· Experience in planning, delivering and evaluating educational programmes for children and/or young people.

· Experience of leading workshops or informal education sessions in outdoor, farm, or community settings.

· Experience of managing or supervising staff, freelance workers or volunteers.

· Experience of developing partnerships with schools and community organisations.

· Experience with programme evaluation and using data to demonstrate impact.

· Experience of managing bookings, administration and logistics for public programmes.

· The ability to communicate effectively in written materials as well as presentations, workshops and public-facing activities.

· Interpersonal skills and an ability to relate to people of all ages.

· Knowledge of safeguarding, child protection, and health and safety procedures.

· Excellent organisational and time management skills.

· The ability to work on own initiative, using judgement and common sense.

· Computer literate – with the ability to use basic software such as Word, Excel, Email etc.

Desirable:

· Teaching Qualification

· Forest School Leader Certification

· First Aid certification 

· An enthusiasm for environmental conservation and sustainable development.

· Full Drivers Licence

Purpose of the Job

UK Youth is seeking an exceptional Project and Events Manager to drive the logistical planning, launch and delivery of the Joined Up Institute. Building on the success of the Joined Up Summit, the Joined Up Institute will be a groundbreaking year-round learning opportunity for practitioners across the youth, education, employment, health, social care, youth justice, business, government, and civil society sectors united by a common mission: to transform opportunities and outcomes for young people through cross-sector collaboration and evidence-based solutions. 

Reporting to the Network Development Consultant, you will be responsible for providing the technical and operational expertise to ensure the successful delivery of key convening events that form part of the Joined Up Institute learning journey. You will work closely with the Director of Network Delivery and a cross functional project team to coordinate all aspects of project planning, implementation, monitoring, and evaluation of the events and providing wider project management support as needed. The role requires a highly organised, detail-oriented, and proactive individual with strong project management skills and experience delivering complex, innovative large-scale events.

Key Responsibilities

• Project Management, Planning and Co-ordination 

• Stakeholder Management and Communication 

• Event Management and Logistics 

• Budget and Resource Management

Experience we're after

• Proven experience in project management, with a track record of delivering complex, large-scale projects

• Proven experience in successfully planning, delivering and managing large, complex or an ongoing series of events (e.g. a professional development programme)

• Experience of working with young people/ youth sector and understand the challenges they face 

• Experience of connecting cross sector networks and understand the challenges and opportunities in this space 

• Experience of using digital platforms (CRM/stakeholder management systems) to engage networks and communities

• Monitoring and evaluation experience and an understanding of the importance of data in decision making

Who we are

UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes.

UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. To find more about us and how we make an impact, please visit UK Youth Website.

Why work at UK Youth?

We are a value-based, passionate and committed organisation offering a friendly working environment with lots of opportunities for professional development and socialising (even for those working remotely!) from lunch and learn sessions, staff quizzes to virtual coffee meet ups.

UK Youth prides itself on being an Equal Opportunity employer and we would particularly welcome applications for this role from those who identify under one of the protected characteristics under the Equality Act 2010.

We value the differences that a diverse workforce brings and are committed to inclusivity, and to employing and supporting a diverse workforce. Our selection procedures ensure that people are treated on the basis of their relevant merits, experience, skills and abilities and that no individual receives more or less favourable treatment.

We welcome applications from groups currently under-represented in our organisation including BIPOC, LGBTQ+ and persons with disabilities. We are also currently underrepresented by men, and so are seeking applications from different backgrounds, cultures, age, experience and identity to bring a wide range of experience, ideas, views and insights to UK Youth.

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

• Closing date for applications will be 28th July 2025 at 9am
• Interviews are scheduled to take place w/c 4th August 2025

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.

International Medical Corps (UK) is an international humanitarian non-governmental organisation (NGO) with its headquarters in London. IMC UK was incorporated as a company limited by guarantee in England and Wales on July 2, 2002, and registered as a charitable organisation with the Charity Commission on September 19, 2002. Activities commenced on November 1, 2002. IMC UK’s mission is to provide humanitarian assistance, healthcare and training to communities affected by disasters, conflict, and poverty, so they can return to self-reliance. The Charity is an independent affiliate of International Medical Corps, a US-registered non-profit organisation that shares the same mission, and International Medical Corps Croatia, an association registered in Croatia

JOB SUMMARY:

 To deputise for IMC UK Director of Finance and work closely with budget holders and counterparts in Split and LA to provide 'real time' support and analysis, that will assist budget holders and IMC UK in decision-making.

Manage the day to day financial activities of International Medical Corps UK with specific focus on financial management, budgeting and corporate financial planning, and ensuring that the finance team is achieving expected deliverables timely and accurately. 

MAIN TASKS AND RESPONSIBILITIES

Financial Planning

1. Active participation in drafting IMC UK annual budget for board of Trustees approval.

2. Monthly Updates of Rolling Forecast of IMC UK corporate costs. As the responsible finance officer train and regularly collaborate with Budget Managers to ensure that corporate forecasts are accurate, relevant and reliable by ensuring that; b), to confirm that:

2.1.  Staff cost projections – work in collaboration with HR team to ensure that IMC UK staff projections include  hire plans, transfer plans, allocation plans, field deployment, terminations, promotions etc.

2.2 HQ Non Labour Cost Projections – monthly review and cost projections should be updated to reflect IMC UK’s latest plans; For example, Travel budgets should be updated if no travel has taken place during the month and not likely to happen in next 2 months. Professional fees - are there valid consultancy agreements in place or is it still in the pipeline and the lag should be built into.

2.3. Provide SFD with latest IMC UK corporate expenditure position with the following details:

 - Movement on IMC UK costs vs IMC costs

 - Breakdown of fixed costs vs variable costs under IMC UK pipeline

 - New positions projected and salary costs allocations;

 - Service fee analysis by departments and seek explanations on movements from HQ teams of IMC UK affiliates;

 - Work with SFD to ensure IMC UK SMT approval on service fees is obtained;

Financial Control

3. Bookkeeping. Ensure that accounts payable, accounts receivable, bank & general ledger modules are maintained timely & accurately. Ensure that the following are available on file:

3.1. Monthly reconciliation of  payroll data,

3.2. Reconciliation of other control accounts including payroll, accruals, prepayment;

4. Internal Control & Regulations.  Ensure that all relevant procedures are maintained in relation  to a) Procurement process, b) Financial procedures & approvals, c) Sanctions checks d) HMRC Tax - Payroll, Dispensation & VAT tax issues and e) Pensions are adhered to.

4.1. Finance manager shall prepare, plan and deliver training to all relevant staff members on IMC UK's financial,  approval  and allocation processes.

4.2. Maintain an exceptions register with incidences where the proper procedures have not been observed.

5. Banking & Cash Projections. To monitor and update the Finance Director on

5.1 IMC UK banking and sanctions compliance requirements are updated and adhered to;

5.2 IMC UK Cash requirements projections are updated on a monthly basis on the last day of the month;

5.3 intercompany settlements are reviewed and undertaken on a timely manner

5.4  Summary of bank charges by IMC UK bankers are monitored  on a regular basis;

6. FOREX.

6.1.  Work with finance team to ensure that funds in other currencies are transferred into IMC UK functional currency – USD on an urgent basis. 

6.2 liaise with IMC UK bankers to offer effective solutions for transfers to sanctioned countries;

7. Payroll. 

7.1 Staff Cost projections.  Proactively work with HR, to provide input on cost implications for new hires; and update IMC UK’s financial projections systems with cost projections on all changes including  salary changes, increment implementation, benefits and deductions, vacation leaves pay, off-boarding of employees, and pension management.

7.2.  Posting monthly payroll costs to the ledgers.

7.3. Regular monthly payroll reconciliation with differences shared with SFD.

8. Pensions.  –

8.1 Effectively manage IMC UK Pensions Plan contributions in collaboration with HR. 

8.2 Ensure  appropriate and timely pensions contributions are made to pension provider. 

9. Public Donations – with collaboration with the Fundraising team, ensure accurate classifications and coding of restricted & unrestricted funds received;  For new appeals request for finance codes from IMC Finance team.

Financial Reporting

10. Monthly SMT report.  Produce by set date with analysis on income projections, expenditure projections, corporate cost breakdown, donor payments receivables, donor disallowed costs, intercompany balances and variance analysis and clarifications from relevant teams.  The following reports are reviewed to prepare the monthly reports:

• Summary pipeline report

• Shortfall Reports

• DR GR Reports

• Summary of cash inflow in IMC UK bank accounts fortnightly;

• Intercompany balance

• Services fees

11. Quarterly Management Accounts.  Produce within set timeline for board distribution following FD review. The Quarterly Management Account should be accompanied with the following details:

11.1. Valid variance analysis with input from operations and International Finance team

11.2. Detailed breakdown of unrestricted funds received and sources and updated unrestricted income projection;

11.3. Summary of key events affecting the figures reported;

12. Assets –

12.1 Regular update of IMC UK Asset list and annual update to IMC UK asset list with obsolete items;

12.2 VfM is achieved through competitive bidding process

Statutory Audit

13. Provide active support and planning in annual statutory audit undertaken on the company accounts, including:

13.1 assist with drafting of the financial statements for audit;

13.2 analysing and reconciling the underlying reports for the audit preparations;

13.3 Create audit file with back-up transaction details;

1. 13.4 Liaise with other corporate offices to provide inputs;

Perform other duties and responsibilities as assigned by manager. Please note that the duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all inclusive. This job description is subject to review to ensure that it reflects the strategic direction requirements of International Medical Corps UK.

MINIMUM QUALIFICATIONS

• A recognized Accountancy qualification and/or related degree including a detailed technical knowledge of UK Financial legislation.

• Experience managing all aspects of financial statements from month end close to preparing financial statements / annual accounts and presentations for boards in a corporate headquarters environment

• Experience of working in the non-governmental sector at HQ level a plus Proven ability to lead, manage, motivate and develop a team; 

• Experience of working in a similar multi- HQ set-up an advantage.

• Ability to actively influence day to day decisions, shaping strategy and the direction of the business

• Ability to demonstrate initiative, be proactive and offer a solution-oriented approach

• Self-motivated, positive attitude, flexible and adaptable to the needs of team and organisations

• Proven track record of change management and influencing the organization

• Ability and willingness to undertake routine administrative tasks

• Ability to develop effective working relationships at all levels internally and externally

• Excellent attention to detail and ability to meet deadlines using multiple accounting software platforms

• Strong analytical skills and a commercial outlook

• Ability to prioritise work, meet deadlines and work calmly under pressure

• Accounting for payroll and pensions experience

• Ability to travel on business trip if required