Operations manager jobs in waterloo, greater london

Home Ownership Officer

Salary:£36,961 pa

Hours:  Full Time (35 hours)

Location: Remote working with attendance at the Little Canfield or Hampton Wick office as required.

Benefits: 25 days leave, plus bank holidays and an additional 1.5 days complimentary leave. Option to purchase additional annual leave, car leasing scheme, healthcare cash plan, enhanced pension, and more.

About us

Hastoe owns and manages more than 7,500 homes across the south of England from Devon to Norfolk. We are a social housing landlord and England’s leading rural housing specialist. We deliver small housing developments in partnership with local communities although, for historic reasons, we also own some housing in urban areas.

We are passionate about providing a first-class service for our customers. If you are enthusiastic, customer-focused, and passionate about making a difference to people’s lives, then we want to hear from you.

About the role

The Home Ownership Officer will play a key role in managing the relationship between Hastoe and its leaseholders, shared owners and freeholders. The role ensures compliance with leases, legislation and internal policies, while supporting residents with advice and managing a range of property and legal matters.

The role will also support the Home Ownership Manager in delivering a high-quality service to homeowners, ensuring compliance with leases, legislative requirements, and Hastoe policies.

Duties will include:

• Acting as the main point of contact for leaseholders and shared owners, dealing with queries related to leases, service charges and home ownership policies.
• Managing statutory and voluntary lease extensions, collective enfranchisement applications as well as staircasing, liaising with legal teams and valuers as needed.
• Investigating and resolving breaches of lease conditions, working with internal and external partners to achieve timely resolution.
• Carrying out administration aspects relating to resales, disposals, consultations and Ground Rent.
• Working with our solicitors to prepare cases for legal action including injunctions, money judgments, and forfeiture where necessary, and representing the organization at court or tribunal hearings.
• Liaising with finance teams to answer any service charge queries and to assist with the service charge estimates and actuals.
• Delivering excellent customer service, ensuring all queries are handled effectively and professionally.

For more information on the role, please see the details on our Hastoe Careers page.

About you

You will need to have proven experience in housing management, particularly in dealing with leaseholders and shared ownership leases, including the legal frameworks surrounding them. The role requires you to have excellent written and verbal communication skills, with a commitment to delivering high standards.

You will also need:

• Be educated to A-Level standard.
• Problem-solving skills and a proactive approach to resolving issues.
• The ability to work independently and as part of a team.
• To be flexible and adaptable to change, with a willingness to learn and develop in the role.
• Where this isn’t already held, to be willing to study for a professional qualification in housing, property management, or a related field (e.g., CIH membership).

A personal note from Meghan Rank, your hiring manager

 “This is an interesting multifaceted role within the Home Ownership Team. As the Home Ownership Officer, you will be a part of Hastoe’s crucial daily operations, working closely with teams across the entire organisation to deliver our home ownership functions. There is a great opportunity to make this role your own by creating new ways of working.”

Benefits provided

Annual Leave:  Starting at 25 days, plus bank holidays and 1.5 days complimentary leave, along with the option to purchase additional leave.

Enhanced Pension: Hastoe's employer contributions start at 5% and are based on matching of your own contribution level, plus 2%, up to a maximum of 8% employer contribution.

Other benefits include:

• Flexible working opportunities.
• Annual leave increasing with length of service up to a maximum of 28 days, plus bank holidays (pro rata for part time employees).
• Discounts for local shops, restaurants and gym membership.
• Cycle to Work and Car Leasing Scheme.
• Employee Assistance Programme (EAP) – confidential phone and online support and resources service with 24/7 access.
• Health Cash Plan (a type of health insurance).
• 3 x Life Assurance from day 1, for all pension holders.
• A supportive working environment with ongoing learning and development opportunities.
• Long Service awards.

This post is subject to background checks. Further details on this can be found within the advert on our Careers page.

Our client is a leading national membership network that supports healthcare providers across the UK, from acute and primary care to mental health and diagnostics. Through advocacy, insight, and collaboration, they help ensure high-quality care for both NHS and private patients. 

As Membership & Administration Officer, you’ll be at the heart of the member services team, helping members feel welcomed, supported, and connected throughout their journey. 

About the role 

This is a pivotal frontline role supporting over 100 members and commercial partners. You will be the friendly and professional first point of contact, managing queries, maintaining accurate CRM data, onboarding new members, and ensuring excellent service delivery. 

You’ll also contribute to insight projects such as engagement surveys, reporting, and CRM improvements, helping to deepen the organisation’s understanding of its membership and inform future service development. 

This isn’t just a back-office admin role, it’s about delivering a proactive, people-first experience where members feel seen, supported, and truly valued. 

What we’re looking for 

You will thrive in this role if you’re passionate about people, service, and operational excellence. We’re open to candidates from a range of sectors, particularly those with a proven track record of delivering exceptional customer or member experiences. 

We’re looking for someone who can bring: 

• Strong interpersonal skills, warm, confident, and professional with internal and external stakeholders 

• Experience using CRM systems (ideally HubSpot) to manage data, generate reports, and support communication 

• Excellent attention to detail and strong organisational skills 

• A proactive, solutions-focused approach with the ability to manage multiple priorities 

• Experience in membership, customer service, or stakeholder-facing admin roles 

• Familiarity with Canva or email marketing platforms, such as Mailchimp, is a bonus but not essential. 

Why join? 

You will join a small, passionate, and collaborative team working on key national healthcare issues. You will have the opportunity to shape member engagement, contribute to digital and service innovation, and work with purpose every day. Hybrid (2 days/week in Central London office)

We are committed to a fair and inclusive recruitment process. If you require any support or adjustments at any stage, please let us know. 

Governance Officer

Hours: 21.5 hours a week
Location: Remote or Hybrid
Contract Type: Fixed term 12 months
Remuneration: Circa £17,200 dependant on experience (£30,000 Full time equivalent)

Reports to: Chief Operating Officer

Works closely with: SMT, HR Manager and Data Manager

About Us

We are seeking a proactive and detail-oriented Governance Officer to join our team and help ensure strong, effective governance across the organisation. This role is key to supporting the charity’s trustees and senior leadership team to meet their legal and regulatory responsibilities, and to uphold the highest standards of accountability and transparency.

Key Responsibilities

Board and Committee Support

• Coordinate meetings of the Board of Trustees and sub-committees, including scheduling, agenda planning, and circulation of papers.
• Take accurate and timely minutes and ensure appropriate follow-up actions are tracked and completed.
• Support trustee recruitment, induction, training, annual board effectiveness survey and skills review.
• Maintain trustees register of interests updating it annually or as and when needed, whichever is soonest.
• Monitor board members tenure periods and associated actions for re-appointment or termination.

Compliance and Regulation

• Ensure the charity complies with statutory and regulatory requirements (e.g. Charity Commission, Companies House, Office for the Scottish Charity Regulator, GDPR, Fundraising Regulator).
• Maintain accurate records including the statutory registers, governance documents, and trustee declarations.
• Write the statutory annual report sourcing content from relevant teams and updating all sections.
• Submit annual returns to the Charity Commission, Companies House and Office of the Scottish Charity Regulator.
• Support the COO in working towards and maintaining compliance with the Charity Governance code.

Governance Best Practice

• Draft new, review and update existing policies and procedures in line with current legislation and best practice ensuring they are on a rolling timetable for review.
• Monitor developments in charity law, governance codes, and relevant regulations, advising colleagues and trustees accordingly.
• Support risk management and contribute to the maintenance of the organisation’s risk register.
• Maintain the register of Leukaemia Care’s contracts with external suppliers and funders.

Organisational Support

• Work collaboratively across teams to ensure governance is embedded in the culture and operations of the charity.
• Support internal audits and the implementation of recommendations.
• Provide guidance on good governance practices across the charity.

General

In addition to the specific duties and responsibilities outlined in this job description, all Leukaemia Care employees should be aware of their specific responsibilities towards the following:

• Uphold the values of the charity and to not behave in a manner that is likely to bring the charity into disrepute.
• Adhere to all health and safety and fire regulations and to co-operate with the charity in maintaining good standards of health and safety.
• Demonstrate a commitment to ongoing learning and development and to participate in any training relevant to the role.

This job description is not exhaustive. It acts as a guide and may be amended to meet the changing requirements of the charity at any time after discussion with the post holder.

Person Specification

Essential

• Strong understanding of charity governance and regulatory frameworks in the UK.
• Excellent organisational and administrative skills with strong attention to detail.
• Strong written and verbal communication skills.
• Experience of preparing board papers and taking minutes.
• Discretion and ability to handle sensitive/confidential information.
• Proficiency in Microsoft Office and document management systems.

Desirable

• Experience in a governance or company secretarial role within a charity or not-for-profit.
• Knowledge of the Charity Governance Code and other relevant sector guidance.
• Qualification in governance, law, or a related field (e.g. ICSA/CGIUKI).

Harris Hill is working with a respected charity to recruit a Housing Officer to support the delivery of high-quality housing services across six residential sites, home to over 200 residents.

Salary: Circa £40,000

The role involves supporting residents through the application process, ensuring housing operations are compliant, and helping to maintain safe, well-managed properties. You’ll work closely with site staff, local authorities and the finance team to manage tenancy administration, rent processes, safeguarding and resident welfare.

Key Requirements:

• Housing or property management experience
• Strong administrative and organisational skills
• Excellent communication and customer service
• Understanding of benefits, safeguarding, and data protection
• Confident using databases and IT systems

This is a great opportunity for someone passionate about housing and resident wellbeing, looking to make a real impact in a supportive, purpose-driven environment.

For more information, please submit your CV to .

 Please note, CVs are being reviewed on a rolling basis and only successful applicants will be contacted with more information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

City Year UK - Chief Executive vacancy

We’re looking for a visionary new leader to take City Year UK into its next chapter. As our current CEO prepares to move on after seven incredible years of leadership, this is a thrilling moment — an opportunity to shape the future of a movement that’s changing lives. With strong foundations in place, we’re ready to grow our impact, invigorate and expand the delivery of our programmes, and raise our voice even louder in support of children and young people across the UK, as a flagship programme for the UK Year of Service.

We challenge 18 to 25-year-olds to tackle educational inequality through a year of full-time social action. As mentors, tutors and role models in schools, they support pupils growing up in some of the most disadvantaged areas of the UK

Position: Chief Executive

Location: Hybrid (London, Birmingham or Manchester, with travel to an office typically twice a week)

Hours: Full-time

Salary: £85,000 - £100,000 per annum

Duration: Permanent

Closing Date: 10 am on Monday, 14 July 2025

The Role

As Chief Executive, you will be the driving force behind our next chapter of growth, innovation, and impact. Working closely with the Board of Trustees and a dedicated Senior Leadership Team, you will establish strategic direction, expand our reach, and ensure long-term financial stability. You’ll be a champion for innovation, a builder of innovative partnerships, and a compelling advocate for the power and potential of a UK Year of Service.

This is a rare and exciting opportunity to lead a mission-driven, values-led organisation at a moment of genuine momentum — a chance to elevate youth voice and leadership and be an integral part of the change that our young people are creating every day.

About You

We are looking for an inspiring leader who is passionate about unlocking the potential of young people, championing educational equality, and driving lasting change. You’ll bring a strong track record of strategic leadership and fundraising in the charity sector, along with the vision and energy to lead City Year UK into an ambitious new chapter. Skilled at building powerful partnerships, navigating complex stakeholder environments, and championing an inclusive, purpose-driven culture, you’ll also be a dynamic fundraiser, ready to support the growth and diversification of our income so we can expand our impact even further.

We offer a competitive package that reflects the significance of this role and values the unique skills and experience you will bring to lead our organisation into its next chapter.

If you want to make a real difference and believe that young people can change the world, we want to hear from you!

To apply for this role, please provide the following documents:

- An up-to-date CV

- A supporting statement answering the following questions, max 250 words per question:

1) Why is City Year UK’s mission important to you, and how would your skills and experience help us achieve it?

2) City Year’s work is dependent on partnership funding from schools, corporate supporters and philanthropy. What track record do you have of leading organisations and developing partnerships with similar requirements?

 

Employee Benefits

As an organisation, particular emphasis is placed on fairness, well-being, and inclusion and offers a range of benefits for staff, including:

• Annual leave: 25 days per annum, rising to 28 days, plus 3 Christmas Grace days
• A matched pension scheme with 4% standard employer contributions and matched up to 5%.
• An organisational culture that values its employees and places particular emphasis on fairness and transparency.
• Sector-leading training, with qualifications up to master's degree level funded under the apprenticeship levy. Day 1 flexible/home/part-time working options 2 Volunteering days per year - pursue a project you’re passionate about 2 Wellbeing days per year
• A comprehensive wellbeing service designed to support the overall wellness of employees Interest-free travel season ticket loans
• Interest-free bike loans under the “Cycle to Work Scheme”
• Interest-free loans to assist employees with welfare or financial hardship
• Enhanced sick pay for up to 6 weeks
• Free eye tests and £20 off glasses with Specsavers

Other areas of experience may include CEO, COO, CFO, Chief Exec, Chief Executive, Managing Director, Director, Head of, Deputy CEO, Deputy Chief Exec, Deputy Chief Executive.

Please note NFP People are advertising this role on behalf of our client.

HR Officer

Are you an enthusiastic HR professional looking to make a real difference in a values-led organisation championing women’s housing in London?

Position: HR Officer
Location: Hammersmith, West London / Hybrid (Tuesdays in the office, plus one additional day)
Hours: Full time, 35 hours per week (Monday to Friday, Activity-Based Working)
Contract: Permanent
Salary: £30,939 per annum
Closing date: Sunday 6th July (midnight)
Interviews/assessments: Thursday 17th July, in Hammersmith

About the Role:

This is an exciting opportunity to join the organisation at a time of growth and development. As HR Officer, you’ll play a key role in the day-to-day delivery of HR operations, supporting the organisation's people and culture goals.

Working closely with the Head of HR and Corporate Services, you’ll provide expert, proactive support across the employee lifecycle—from recruitment to training and performance—to help create a high-performing, inclusive workplace that supports - 1,000 residents across London.

Key Responsibilities Will Include:

• Coordinating and administering all stages of the employee lifecycle
• Managing HR systems and maintaining compliance with policies and GDPR
• Supporting recruitment administration and organising interviews
• Delivering HR inductions for new starters
• Coordinating training programmes and maintaining learning records
• Supporting payroll and responding to HR-related queries
• Producing HR data and reports to inform decision-making
• Contributing to strategic HR initiatives and continuous improvement

To Succeed in This Role, You’ll Need:

• Strong administrative and organisational skills with excellent attention to detail
• Experience working in HR operations, ideally in a values-driven or non-profit organisation
• Knowledge of UK employment law and HR good practice
• Solid IT skills, including HRIS and Microsoft Office
• Excellent interpersonal skills and the ability to communicate clearly and sensitively
• A proactive, self-starting attitude with a commitment to inclusion and high performance

Desirable but not essential:

• CIPD qualification (or working towards)

About the Organisation:

The organisation was founded in 1920 to meet the housing needs of single women, a mission that’s as urgent today as it was then. With a portfolio of just under 1,000 homes and new developments underway, the organisation is committed to providing safe, secure and affordable housing for single women across London.

Their values - Putting residents first, being Open, Nurturing relationships, and promoting Equality, Empowerment and Respect, are at the heart of everything they do.

Other roles you may have experience of could include: HR Assistant, People Officer, Recruitment and Onboarding Coordinator, Human Resources Administrator, People & Culture Officer, HR Generalist, or Employee Experience Coordinator.

Digital Fundraising Lead

£52,408 - £54,654pa

City of London E1 8QS and we are a hybrid working organisation

This role is offered on a hybrid contract giving you the opportunity to also work from home three days a week.

Purpose of Role

As Digital Fundraising Lead you’ll oversee Comic Relief’s Digital Fundraising & Engagement programme, from strategy to delivery; managing and developing a team of high performing colleagues. You’ll be role modelling and leading expert collaboration across the organisation, and with partner organisations, to deliver integrated digital fundraising and audience engagement growth in line with organisational objectives.

As a digital first organisation, a significant proportion of Comic Relief’s fundraising and public engagement is delivered via digital channels. In this high impact role, you will lead individuals and cross-organisational project teams to innovate, optimise and execute digital strategies and activities including shaping web UX journey’s; designing email communications and integrated digital media campaigns (including media targeting and digital content); and leading product and proposition development, all to deliver agreed annual income targets from a growing active supporter base.  Championing innovation, robust test and learn and performance marketing methodologies, the Digital Fundraising Lead will ensure Comic Relief’s investments in digital fundraising and engagement deliver maximum gains towards a just world free from poverty. 

Key responsibilities:

Strategy & Planning 

· Lead the strategy setting; annual planning and budget setting for Comic Relief’s Digital Fundraising and Engagement activity, including keeping abreast of external trends; innovations and digital developments and exploring how these factor into Comic Relief’s objectives; building financial models, developing business cases, setting and monitoring budgets and managing reforecasts throughout the year. 

· Where appropriate, bring x-organisational project teams together to strategise, plan and deliver digital fundraising and engagement change projects. 

Delivery & Performance 

· Working as a lead within the Public Activation & Individual Giving team, work with the team and wider organisation to champion digital innovation and performance optimisation, specifically leveraging new technologies, tools, approaches and data-driven insights to ensure digital communications and experiences are appropriately targeted, designed and delivered in a way that maximises audience growth, engagement and income; return on investment and / or life time value in line with agreed objectives. 

· Ensure a robust and continuous test and learn methodology is applied across the team; results and learnings are recorded, systematically actioned and shared for maximum impact. 

· Bring teams together to ensure our Digital Fundraising and Engagement strategies and plans are aligned with organisational capabilities and priorities and

oversee direct interventions to take advantage of opportunities; solve problems and mitigate risks to delivery and performance. 

· Lead stakeholders across the organisation, unifying separate digital fundraising and engagement campaigns and activities (paid, owned and earned) to ensure digital efforts and investments are integrated and streamlined to maximise effectiveness and efficiency in delivering organisational goals.  This includes collaborating to optimise the website and use of social channels to drive agreed data acquisition, supporter engagement and income KPI’s. 

· Accountable for Comic Relief’s: 

- development of agreed digital campaigns, content, products and propositions and their performance against agreed organisational objectives and KPI’s. 

- paid digital media programme, including the contractual and performance management of external digital agencies, specifically paid digital media, ensuring value for money and delivery to agreed KPI’s. This includes coaching and supporting the Digital Growth Manager to inspire, optimise, manage and evaluate supplier performance.

- email marketing strategy, including strategic use of marketing cloud and integration with CRM to maximise engagement and fundraising, through effective segmentation, targeting and personalisation of audiences and messages.  Coach and support the Email / Digital Officer(s) to continuously test, optimise and evolve email activities to achieve agreed KPI’s. 

- use of digital data (including GA4) to inform the development and optimisation of user experience and supporter journeys. 

- Operate as primary point of contact with BBC Marketing and other partners, specifically in relation to digital fundraising strategies, retaining accountability for the development of Red Nose Day web pages, supplying content and performance tracking. 

Leadership & Management 

· Manage and coach a team of digital fundraisers to execute fundraising, (acquisition and engagement), activity across digital channels to deliver against agreed plans and objectives to time and to budget, specifically focussed on the UK public audience: individuals and communities of individuals (including schools and workplaces). 

· Foster a culture of high performance and build organisational expertise through a structured test, learn and iterate approach where data, learning and insight is used to make informed decisions and implemented swiftly to ensure ongoing optimisation. 

· Maintain regular two-way communication and dialogue with staff and peers, ensuring information is cascaded and escalated as needed.  

· Provide balanced, constructive feedback, undertake effective performance management to embed accountability and proactively support the professional development and growth of colleagues. 

· Proactively undertake performance management, prioritising workplans and setting clear and realistic objectives for individuals based on capacity, expertise, and aspirations, in line with organisational objectives. 

· Play an active role in the Fundraising & PR Team, championing best practice, working collaboratively to support on a wide range of projects at peak periods and enabling inclusivity and diversity in order to drive high performance and an action-oriented culture.  

Person specification

Essential criteria

· Experience of designing, implementing and optimising digital strategies and user journeys to achieve ambitious B2C sales/fundraising outcomes for a high profile brand.

· Significant experience of paid, owned and earned digital channel planning and delivery; media buying and performance management, including attribution modelling/tracking.

· Extensive knowledge and proven technical experience of using Customer Relationship Management systems (CRM); Email Service Providers (ESP) and Google Analytics (GA4) & associated systems to optimise engagement and income. 

· Experience of designing and leading the development and execution of digital products and content for defined audience segments based on data insight. 

· Experience of defining digital strategy and designing and managing budgets including planning, building and managing detailed, annual and campaign models and budgets.

· Proven team leadership, line manager and effective relationship builder with strong stakeholder management and communication skills, and the ability to adapt to different styles and ways of working. Able to demonstrate a coaching approach to effectively manage and motivate a team.

· Effective relationship builder with the ability to influence stakeholders and partners with proven evidence of leading and working effectively in cross-functional digital project teams to deliver organisational goals from high impact below the line public campaigns.

· Good working knowledge of regulatory requirements related to digital marketing activities, including GDPR; PECR and advertising standards. 

· Commitment to Comic Relief’s values, cultural charter and Diversity, Equity, Inclusivity and Belonging principles.

Desirable criteria 

· Experience working with Salesforce Non-profit Cloud and Marketing Cloud 

· Accreditation / Qualification in Fundraising or Digital Marketing

· Experience of working within the charitable sector, including knowledge of relevant legislation and the specific considerations related to the digital fundraising context

· Evidence of deploying AI technology to pursue organisational goals and objectives

Perks and benefits:

· Flexible working hours

· Work from home option

· Life Insurance

· Wellness programs

· Employee Assistance Programme

· Enhanced maternity and paternity leave

· Paid emergency leave

· Sabbatical Opportunities

· Professional development

· Mentoring/coaching

· Paid volunteer days

· Payroll giving

· Salary sacrifice

· Team social events

· Extracurricular clubs

· Cycle to work scheme

· Free fruit

To apply please visit our website via the link and apply online.

Closing: 11:55pm, 13th Jul 2025 BST

Comic Relief reserves the right to close the role early if a large number of applications are received.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Comic Relief we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Why work at Comic Relief

There are lots of good reasons to join us at Comic Relief. You can read more about our employee benefits, such as our commitment to flexible and hybrid working. We ask staff to come to the office twice a week, normally on agreed team days, so that we can do all those things that are difficult to do online. Our office is based in Whitechapel, London,

There are lots of opportunities to develop your skills and experience at Comic Relief, including opportunities to become a Mental Health First Aider or to participate in our Employee Network Groups that focus on making Comic Relief a more inclusive place to work.

Disability Confident Employer

As part of the Disability Confident scheme, we take positive action by providing first-round interviews to candidates who have a registered disability, provided they meet the minimum criteria for the role, as demonstrated on their CV and application questions.

Join Us as Our Chief Operating Officer (COO)

Chief Operating Officer (COO)
Salary: £50,000 – £60,500 (depending on experience) 
Location: Fulham, London SW6 (1 day a week remote optional) 
Hours: Full-time, 35 hours per week (Mon–Sat, mostly 9am–5pm)

The Organisation

Action on Disability (AoD), one of London’s leading Deaf and Disabled People’s Organisations, is seeking an experienced, values-driven Chief Operating Officer to join our leadership team.

The Post

You’ll play a pivotal role in shaping and delivering our ambitious 5-year plan, supporting and deputising for the CEO, managing service leads, and ensuring smooth day-to-day operations across our Youth, Employment, and Independent Living services.

We’re looking for someone with a strong track record in senior management, financial planning, people leadership, and securing funding. You’ll need to be highly organised, strategic, and committed to disability rights and the Social Model of Disability.

This is a hands-on, in-person role at our accessible Centre for Independent Living in Fulham, with occasional Saturday work and flexibility to work remotely one day a week.

We actively encourage applications from Disabled people and people with lived experience.

Any prospective candidates who would like an informal chat with CEO David Buxton about the job, can drop him an email - details available at the next stage on our website.

Closing Date: Friday 18 July 2025, 12 noon
Interviews: 23 and 24 July 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website where you can complete your application for this position.

Action on Disability prides itself on being an accessible and equal opportunity employer.

No agencies please.

The Conservation Volunteers (TCV) are one of the main partners for the London Borough of Waltham Forest, delivering activities which connect people and greenspace. The successful applicant will work with the London Borough of Waltham Forest representatives, Friends of Parks groups and local people, with the aims of improving nature conservation, health and wellbeing, through social engagement, gentle exercise and connectivity with the outdoors.

TCV are seeking an enthusiastic, confident and experienced person to join our London Health & Education team for this important post. The Project Officer will lead the delivery of three key areas of work in the borough:

1. TCV's Green Gyms - Lead the delivery of weekly nature conservation volunteering sessions for people (with a wide range of abilities), through the TCV Green Gyms at Leyton Jubilee Park (Thursdays) & Lloyd Park (Fridays). The post holder will actively seek new volunteers to attend the TCV Green Gyms, through continual engagement with local social prescribing partners, social media promotion & local advertising of activities. They will also continually recruit and train volunteers to ensure they have the maximum opportunity to develop their skills and experience.
2. Friends of Park support - Support the capacity building & training of the Friends of Parks groups across the borough, which may include anything from organising an external first aid trainer to deliver an event, to you organising & leading a workshop on how to create & manage a wildflower meadow or working to support them on a practical activity. You'll keep the local Friends of Parks group webpages up to date with advertising forthcoming events & updating member's contact details & producing newsletters.
3. Wider events & activities - The post holder will be expected to lead and/or support the delivery of wider activities as required, such as regular family events at Abbott's Park & large family events Love Parks week (currently 8 events during summer months). The Project Officer would also lead corporate volunteering days, likely to take place at the Meridian One Community Garden & Tree Nursery in Enfield.

The post holder will mainly deliver core activities independently, although they'll work closely with the existing colleagues in Waltham Forest, to ensure local people receive the best possible experience. They'll be occasions when there's a need to work extra hours, including evenings & weekends, such as during Love Parks week, which takes place each July & during family events at the community garden (approximately 6 weekend days a year).

The post is full-time for 35 hours per week. The Project Officer will be based in TCV's community garden in Upper Edmonton, Enfield. The community garden has an office from which the post holder will be expected to be based 3 days a week, in order to administer this project. There will be regular travel across Waltham Forest & occasional travel across London, for training & meetings. A full driving licence is desirable but not essential.

To fulfil the role, you must be resident in the UK and have the right to work in the UK.

This role offers flexible hybrid working around the needs of the post. Including generous pension, Life Assurance and more. 
 
Role: Business Support Officer
Organisation type:  Professional Membership Body
Salary/rate: £34,000 - £36,000
Working arrangements: flexible hybrid working.  averaging 1 day a week in the office, some weeks might be busier than others.                      
Employment type: Permanent
Working hours:  35 hours
 
Short description of role:

Are you a highly organised professional with excellent communication skills and the ability to communicate clearly with stakeholders at all levels? Do you have experience supporting senior leadership with secretarial support?

TPP are recruiting a dynamic Business Support Officer on behalf of our client, a respected professional body that champions quality management for the benefit of society.

Benefits:

• Employer pension contribution up to 10%
• Life Assurance
• Flexible working
• Income protection
• Employee Assistance Programme
• 25 days’ holiday Bank holidays
• Discount platform

The Role:

As the Business Support Officer, you’ll manage executive support, project administration, and meeting activities. Reporting to the Office Manager, you’ll ensure smooth operations across a variety of areas while contributing to the organisation’s mission and values of integrity, innovation, and inclusion.

Main responsibilities:

• Provide executive support to senior leadership, including diary management, travel coordination, and expense processing.
• Manage the administration of strategic projects, including tracking progress and coordinating regular updates.
• Support corporate governance functions, such as trustee recruitment, meeting preparations, and key events.
• Organise and facilitate office activities, such as team socials and wellbeing initiatives.
• Maintain essential office functions, covering for the Office Manager as required.

Essential requirements:

• Strong organisational skills with the ability to manage multiple tasks and priorities effectively.
• Experience managing diaries and liaising with stakeholders at all levels.
• Professional handling of confidential information.
• Proficiency in MS Office, minute taking and inbox management.
• Friendly and positive attitude, with the ability to build strong relationships across diverse teams.
• Experience working in a small to medium office with conflicting priorities and tasks
• Ability to work at own initiative and solve problems independently.

 
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
 
TPP are always keen to speak with candidates looking to work in the sector so if this role isn’t quite right for you, please do check out our website www.tpp.co.uk and pop your CV over to us!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Crisis Café Support Worker
Reference: 293
Responsible to: Crisis Cafe Coordinator
Working Base(s): Watford (expectation to travel whenever necessary: Stevenage, Ware and Hatfield – mileage paid when not working at home base)
Salary: From £24,336 Per Annum FTE (pro rata for part time hours)
Hours: Part-Time (22.5 or 30 hours per week)
Work pattern: Working 3 or 4 out of 7-day rota, 17:30 - 01:30.

About the Service

Our Nightlight Service is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways.

We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis centres, crisis cafes and a weekend Crisis House. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary. As a member of our team you will work closely with service users in crisis by using a person-centred approach as to ensure that each individual is supported with dignity and respect.

The objectives of Hertfordshire Mind Network’s (HMN) Nightlight Mental Health Crisis Services are:

• To improve the mental wellbeing of people experiencing mental health crisis in Hertfordshire.
• To increase early access to help for people experiencing mental health crisis in Hertfordshire, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To provide an alternative pathway to people in distress and crisis to support better outcomes and reduce the demand on statutory crisis services and emergency services.

At the Crisis Cafes we promote and enable people to access support in a way that suits them, whether that’s through talking to someone or simply by providing a safe space to have time alone or engage with trained staff.

About the Role

Mental Healthcare Support Workers are key members of staff delivering the Nightlight Mental Health Crisis Service, taking part in a rota covering 7 days per week, ensuring the delivery of quality crisis support services and instilling Hertfordshire Mind Network’s values throughout the crisis cafe and helpline provision. Working closely with other staff (bank staff, volunteers), coordinators, team leaders and Crisis manager to ensure services are of the highest quality and support the continued growth and development of the service.

By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery.

Whilst experience is advantageous, the most important thing to us and the people we support is having the right values, skills and commitment to delivering high quality, person centred mental health crisis support.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Closing date for applications is 31st July 2025
Interviews to be held week of 11th August 2025
Please note: We reserve the right to close this advertisement early if sufficient applications are received so would encourage early applications.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equal Opportunities

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.

We’re thrilled to announce four exciting opportunities to join the dynamic Evidence & Impact team at MSI Reproductive Choices! We’re looking for talented, driven individuals who are passionate about sexual and reproductive health and rights (SRHR), and who thrive on data, evidence generation, and impact communication. This is a chance to help shape how we measure and disseminate the real-world impact of our work — not from the sidelines, but by rolling up your sleeves and diving in. If you're a bold thinker who loves turning complex data into compelling stories, thrives in fast-evolving environments, and is excited about helping build a future-focused, resilient team, we want to hear from you. You’ll be part of a team that champions innovative research and drives sector-shaping insights — with the chance to become a thought leader and influencer in the global SRHR space. Come push boundaries with us and help drive meaningful change around the world.

Why This Matters 

In a world where 218 million women lack access to contraception, evidence isn't just academic—it's life-changing. Your work will directly influence: Delivering of lifechanging services to millions of women; $2+ billion in annual global SRHR investments that transforms healthcare delivery across 36 countries 

The Opportunity 

We are recruiting roles to spearhead different dimensions of our evidence ecosystem. Whether you are inside or outside SRH, or from health economics, development research, tech analytics, or academic evaluation, we want people who are driven by impact and excel at translating complex data into compelling action. If that matters to you, then we want you. 

About MSI

MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.

Today, our organisation has almost 9,000 team members working in 36 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centred care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too.

We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.

About the Role

Lead MSI’s operational monitoring, evaluation, and learning agenda to ensure the systematic capture of programme insights and robust evidence generation that drives both improved programme delivery and supports future funding opportunities.

About You

For us, it’s vital that every MSI team member believes in and is committed to our organisational mission, vision and values.

This means that we will only accept applications from candidates who are unequivocally pro-choice.

Our values act as guiding principles, providing us with a clear direction. They set the tone for how we approach our work, interact with others and align ourselves as ‘One MSI’. It’s important that our team members truly resonate with our values and demonstrate them consistently, in all that they do.

We recruit talented, dynamic individuals with diverse backgrounds who share our mission and are focused on delivering measurable results. As an equal opportunity employer, we are committed to fostering an inclusive workplace where everyone can participate and contribute meaningfully. We value open-mindedness, curiosity, resilience, and a solutions-oriented mindset, alongside a commitment to promoting equality and safeguarding the welfare of both team members and clients.

We seek exceptional communicators who are self-motivated, solutions-driven, and aligned with MSI’s mission and entrepreneurial mindset. You should be dedicated to driving social change in an environment focused on sustainable impact, both locally and globally, and comfortable working with diverse teams in an ambiguous setting.

To perform this role, you’ll need the following skills:

Technical operational MEL

• Deep expertise in monitoring, evaluation, and learning (MEL) methodologies, frameworks, and global best practices.
• Advanced skills in results-based MEL design, including theory of change, indicator development, baseline assessments, impact measurement, and logframe development.
• Strong quantitative and qualitative data analysis skills, with experience extracting insights from large datasets (e.g., DHS, PMA), and translating findings into actionable recommendations for diverse audiences.
• Proficient in statistical software (e.g., STATA, R) and Excel, with applied experience in techniques such as Interrupted Time Series Analysis and multilevel regression.
• Skilled in using MEL platforms, digital data collection tools, and data management systems to ensure efficient and high-quality data capture and reporting.

 Sector expertise

• Deep knowledge in sexual and reproductive health programming/women’s health
• Understanding of complex programme delivery across multiple channels (clinical services, digital health, advocacy etc. )
• Knowledge of proposal development processes and MEL component design for competitive funding

Strategic analysis & Communication

• Proven ability to distil complex data into clear, actionable insights for senior leadership and country programme teams.
• Strong analytical thinking, with the ability to identify trends, patterns, and their strategic implications.
• Excellent written and verbal communication skills, adept at tailoring messages for technical, operational, and executive audiences.

Strong project management

• Strong coordination and project management skills, with the ability to manage multiple concurrent deliverables and effectively prioritise a dynamic workload.

Learning and capability building

• Skilled in institutionalising knowledge through repositories, evidence libraries, and learning platforms.
• Proven ability to facilitate cross-programme learning exchanges, communities of practice, and peer learning networks.
• Experienced in developing practical learning products—such as case studies, practice briefs, and toolkits—that drive programme improvement.
• Strong understanding of adult learning principles and ability to design effective knowledge transfer and capacity-building mechanisms.
• Experienced in organising and facilitating learning events, workshops, and knowledge-sharing sessions.

Team Leadership & capacity development

• Exceptional ability to cultivate learning cultures that prioritise evidence-based decision-making and continuous improvement.
• Strong mentoring and coaching skills to build MEL capabilities at both individual and team levels.
• Skilled at creating safe, inclusive learning environments where challenges and failures are embraced as opportunities for growth and innovation.

To perform this role, you’ll need the following experience:

• Minimum of 8 years' experience leading evidence generation in global health—with strong insight into service delivery and programme implementation.
• Proven ability to lead high-performing teams and manage complex, multi-country research initiatives and strategic partnerships, ensuring methodological rigour and relevance.
• Recognised thought leader, with a track record of evidence dissemination, donor engagement, and influencing global SRHR discourse.
• Strong background in team and project management, including budgeting, delivering high-quality outputs under pressure, and meeting tight deadlines.
• Demonstrated experience in building institutional knowledge systems—such as evidence libraries, learning platforms, and embedded learning practices.
• Skilled in moderating virtual and in-person communities of practice and facilitating knowledge-sharing environments.

Formal education/qualification

• Advanced degree in Public Health, Social Sciences, or related fields is essential.
• Additional qualification or formal training in research design or impact evaluation desirable
• Proficiency in French is highly desirable (please state level in application)
• Additional qualification or formal training in research design, epidemiology or impact evaluation, data visualisation such as PowerBI; advanced excel skills - desirable

Please view the job framework on our website.

Location: London, UK (minimum of 2 days per week in the office).

Full-time: 35 hours a week, Monday to Friday.

Contract type: Permanent.

Salary: £46,000 - £59,600 per annum for UK based candidates. Discretionary bonus + benefits. 

Salary band: BG 10

Closing date: 8th July (midnight BST). Interviews may take place before this date for exceptional candidates.

For internal employees applying from an MSI country programme, the role will be positioned within the existing salary structure of the country. Local terms and conditions of the country will apply. 

Job overview

Becoming the Head of Principal Donors at the Cherie Blair Foundation for Women is a fantastic opportunity to be part of lasting progress for women across the globe, ultimately contributing to a fairer, more equal and prosperous world.

You will lead and manage the Foundation’s philanthropy programme, working closely with our senior leadership team, the CEO and our founder to personally cultivate and steward the Foundation’s principal donors. This includes overseeing our recently formed Accelerate Circle – a select group of visionary philanthropists who help drive the Foundation’s fundraising through their networks.

We are seeking an exceptional relationship manager who thrives on external engagement and networking with key stakeholders. You will have a proven track record of establishing and managing global communities of HNWIs and fundraising volunteers, raising high six figure or seven figure donations annually.

In this role, you will be responsible for over £1 million of unrestricted income critical to delivering the Foundation’s goal of reaching one million women entrepreneurs. You will deliver excellent stewardship of our existing donors and cultivate new prospects.

We're looking for someone who understands why it's important to demonstrate that Disabled people can take a leadership role in their communities, who also has a deep understanding of voluntary sector groups.  This is a fantastic opportunity for someone who would enjoy supporting small voluntary groups to reach their goals, and representing their views and needs to partners. 

Inclusion Barnet is Barnet’s Deaf and Disabled People’s Organisation (DDPO), led by a board and senior management team of disabled people, and we’re passionate about using our lived experience of disability to work towards inclusive communities and greater social justice for all.  This role works with groups from across all Barnet’s diverse communities, and all work needs to be undertaken through an equality and access lens.  Therefore, we’re looking for someone with a demonstrable commitment to the social model of disability and disability equality, with their own lived experience of disability, and an ambition to contribute to a fairer society for all.  We also particularly welcome applications from global majority candidates, who are currently underrepresented in our organisation. 

The successful candidate will lead on delivery of our voluntary sector support activity, working as part of our award-winning Barnet Together partnership with Young Barnet Foundation and Groundwork London.  You will ensure we continue a strong delivery of our offer and that we increase membership and engagement, and act as Inclusion Barnet’s Operational Lead within the partnership.  You’ll undertake some delivery yourself, supporting groups with funding applications and more complex governance queries.  You’ll also convene Barnet’s Environmental Network, and attend some key local meetings to provide representation of the sector’s views. 

To succeed, you will either have previous experience of supporting community groups in a sector support role, or solid experience of third sector management, governance and fundraising.  You’ll be excited by the challenge of delivering this unique service and keen to build on the success of Barnet Together to date. 

You’ll be a great relationship builder with tact and emotional intelligence, and a champion for the contribution of the sector.  In return, you will become part of a friendly and supportive team, working within a focused but flexible culture, where diversity is valued and you can bring your whole self to work. 

This is a UK based role, and whilst much of it can be done from home we anticipate a need to be in Barnet twice a week on average.  We encourage flexible working to suit your work/life balance preferences where possible.  We also operate a Time Off In Lieu (TOIL) system. 

To apply, please submit your CV with a brief covering letter clearly stating how you meet the person specification, and outlining how you would use your lived experience of disability to deliver the role successfully.