Operations manager jobs
Join Kapella at the start of our new chapter.We’re looking for an experienced and proactive Service Manager to lead and develop our Mediation and Separated Parents Services.
Kapella, formerly known as Relate Birmingham and Black Country, is a well-established and respected charity with a fresh identity and clear vision.We're at the start of an exciting new phase and we're building our team to grow our services and extend our reach across Birmingham, the Black Country, and surrounding areas.
At our core, Kapella's focus is building better relationships and improving wellbeing. We deliver accessible and affordable services including counselling, relationship support, family mediation, and domestic abuse programmes. Our clients are diverse, and we work with both self-paying individuals and those supported through funded contracts, grants and partnerships.
Our Mediation and Separated Parents Service will help families through conflict resolution, support separated parents and provide safe, child focussed contact. As Service Manager, you’ll be instrumental in developing and shaping this service, alongside establishing and overseeing new child contact centre services.
This role combines service leadership with operational management, focusing on quality assurance, safeguarding and continuous improvement, and sustainable growth.
The successful candidate will be an experienced service manager within mediation, parental conflict resolution, family courts or child contact settings, including contract delivery, project management, partnership working and managing teams.
You will have knowledge of legal, quality and safeguarding frameworks and experience of managing safeguarding issues. You will be solution focussed, providing positive leadership and working as part of our dedicated, friendly management team.
In this developing role, you’ll be able to think strategically and be comfortable being hands on. Initially your focus will be increasing our existing mediation service and separated parents support and managing a small team of practitioners, and then setting up child contact centre services (in line with our NACCC Accreditation) and recruiting new staff and volunteers.
Flexibility in working hours to meet service needs and manage risk or safety concerns is needed and some evening hours may be required and some travelling to other offices and external meeting will be necessary. Ideally it’s a full-time (37.5 hours per week), but we are open to 4 days or part time working arrangements for the right person.
The post is based at the Birmingham Office, with some hybrid working available. We offer ongoing development, 25 days leave, professional development, a pension scheme and staff wellbeing support.
Deadline for applications Thursday 18 September 2025
Interviews will be held 23 and 24 September 2025
Please submit a CV and a separate cover letter outlining your relevant experience and how you meet the requirements of the role.
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen to join the Savoy Educational Trust in and help support our mission to advance & enhance education, training and skills development in the UK hospitality industry. As our new Executive Board & Governance Administrator you will play a key role in helping us deliver our new 5-year strategy by providing vital support to our Executive Team & Board of Trustees.
Location: Remote working (UK-based) with occasional travel
Contract: Full time (37.5 hours per week)
Salary: £30,000 - £35,000 (based on experience) plus 5% employer pension contribution
Contract type: Permanent
Holidays: 25 days per year (plus bank holidays)
ABOUT US
The Savoy Educational Trust is a leading grant-making charity with a mission to drive excellence in education and career development in the UK hospitality industry. We exist to empower the next generation of hospitality professionals by supporting education, training, and development initiatives that enhance the capabilities and skills of those who wish to pursue a long-term career in this dynamic and important sector of the UK economy.
We provide targeted funding and support to organisations that deliver impactful education, training and development programmes designed to inspire, prepare and equip individuals for fulfilling and sustainable careers in the UK hospitality sector. Our main beneficiaries include educational establishments (schools through to universities), industry charities and non-profits (large and small), and an array of industry associations.
Our work is guided by a committed group of Trustees and a small Executive Office Team. We have a strong legacy and a clear vision for the future.
ABOUT YOU
As we grow and adapt to the changing needs of the sector, we are now looking for a highly organised and proactive Executive Board & Governance Administrator to support the delivery of our new 5-year strategy and to oversee the smooth running of our administrative/governance operations.
This role requires a meticulous individual, with previous experience in a high-level administrative role and ideally some knowledge of charity governance. The postholder will have excellent organisational & IT skills, a strong work ethic, a keen eye for detail, and an ability to communicate confidently and professionally with a wide range of stakeholders. They will actively promote and uphold the Trust’s mission and values and will always exercise a high level of good judgment, diplomacy and discretion, in respect of the confidential information that they are party to. The postholder will be highly self-motivated, resourceful, and able to work effectively to build strong relationships with our beneficiaries, the Chief Executive/Executive Office team and our Board of Trustees.
JOB DESCRIPTION
Main Purpose of the Role
This is a central role in supporting the day-to-day operations of the Trust, providing secretarial support to the Board of Trustees and ensuring smooth and efficient administrative/governance processes. The postholder will be the first point of contact for enquiries and will be responsible for coordinating meetings, managing correspondence, and maintaining accurate records.
Why Join Us?
- Flexibility: Remote working with occasional travel to meetings and/or projects.
- Impact: Work for a charity making a tangible difference to young people and the hospitality sector.
- Collaboration: Be part of a small, passionate team with a strong sense of purpose.
- Development: Develop your skills in charity governance, grant-making, and non-profit administration.
HOW TO APPLY
To apply, please send:
- A CV detailing your experience.
- A short cover letter (no more than 2 pages) explaining your interest in the role and how you meet the person specification. Please indicate notice period required.
Applications close: 5th October 2025
Shortlisting: w/c 6th October 2025
Stage 1 interview (online/video call): w/c 13th October 2025
Final interview (in person in central London): w/c 20th October 2025 (travel expenses reimbursed if you live outside London)
The client requests no contact from agencies or media sales.
About The Social Change Nest CIC
At The Social Change Nest, we power grassroots movements and community-led change by offering trusted fiscal hosting, grant management, and financial infrastructure. We’re radically transforming the funding landscape and strengthening civil society. We remove the financial and administrative barriers - like bank accounts and legal structures - that often prevent communities, grassroots groups and informal movements from accessing funding and focusing on their core mission. We also work closely with funders, providing Grant Distribution and Fund Management services, enabling them to support social action with confidence and transparency.
We currently support over 600 groups across the UK and abroad addressing issues such as social injustice, climate, housing, wellbeing and animal rights. We are at the forefront of Fiscal Hosting in the UK and, since our inception in 2021, we have supported groups in securing over £23m in funding, helping them take advantage of opportunities that may have otherwise been unavailable.
The Social Change Nest is part of The Social Change Group. We are a Disability Confident Employer, and an accredited Living Wage Employer. In addition, we were listed as one of the top social enterprises in the UK in the SE100 for the last three years.
How We Work
You’ll be joining a close-knit team, supported and developed to be the best you can be. We believe that every member of our team brings a unique perspective from their experiences and abilities and we encourage everyone to be curious about how we can improve everything we do, from how we interact as a team to how we deliver for our clients and communities.
Underpinned by our values of collaboration, curiosity, courage, and creativity, we work closely and with care with our partners because we believe relationships are the glue that hold us all together.
We’re a growing business and operate at pace to keep up with the challenges that the sector faces. We have established a lot, but as we grow, we’re still working some things out. The right person will thrive in this environment and feel a level of ownership to support the build out of things we need as we need them.
The ideal candidate will enjoy working within a fast-paced and evolving organisation, and have a natural curiosity about how their role fits into the bigger picture. You’ll thrive on problem-solving and will feel comfortable handling multiple priorities at once, always seeking collaborative solutions. You’ll be adaptable and able to shift focus quickly when things change, ensuring strong communication across the team and with clients to keep everything aligned.
Role Purpose
As our international grantmaking and emergency relief support expands, we are seeking an experienced International Finance Manager to oversee high-risk and complex financial operations in humanitarian and activist contexts globally.
The International Finance Manager will provide financial leadership and oversight across our growing global grantmaking portfolio. This new role which we are testing out requires balancing robust financial stewardship with flexibility to meet the urgent needs of grassroots movements and funders working in complex, high-risk contexts.
Working closely with colleagues in Compliance, Risk & Innovation and the Grant Distribution team, you will ensure secure, transparent, and compliant management of international funds/grant disbursements, while modelling the collaborative, trauma-informed, and values-driven approach that sits at the heart of SCN’s work.
Key Responsibilities
Client & Stakeholder Management - 10%
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Act as the finance lead for philanthropic clients raising funds for overseas emergency relief and grassroots movements.
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Provide clear, practical advice on financial risk, compliance, and best practice to clients.
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Build trusted relationships with grassroots partners, ensuring funds are transferred responsibly and reporting is accessible and transparent.
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Apply a trauma-informed approach, recognising the pressures and lived realities of partners in conflict or activist environments.
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Represent SCN’s values of equity, transparency, and care in all external and internal relationships.
Grant Finance Oversight - 60%
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Lead end-to-end financial processes for international grantmaking, including budgeting, transfers, reconciliations, and reporting.
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Handle subscription based and/or recurring donation management
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Oversee multi-currency payments into high-risk regions, ensuring compliance and mitigating fraud or diversion risks.
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Strengthen internal controls and systems, aligning them with SCN’s expanding global reach.
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Collaborate with the Compliance, Risk & Innovation team to continuously improve financial policies and processes.
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Demonstrate accountability and accuracy while remaining agile to meet urgent humanitarian needs.
Risk & Compliance - 20%
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Ensure financial due diligence, KYC/AML checks, and enhanced vetting for overseas partners and unincorporated networks.
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Ensure compliance with HMRC, banking regulations, and counter-terrorism financing rules.
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Contribute to risk frameworks that safeguard SCN and our partners, balancing compliance with accessibility for grassroots groups.
Support SCN with Humanitarian & Global Grantmaking Expertise - 10%
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Apply practical knowledge of humanitarian and international finance, particularly in funding unincorporated groups and movements.
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Co-design grantmaking processes with colleagues and partners that meet donor requirements while centering grassroots needs.
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Navigate sanctions regimes and humanitarian exemptions, especially in conflict-affected regions.
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Monitor emerging risks and restrictions globally, sharing insights and solutions across SCN teams and with funders.
Person Specification
Essential Experience and Knowledge
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Strong experience in finance, grantmaking, or compliance within humanitarian or philanthropic contexts.
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Proven expertise in managing overseas financial transactions, including multi-currency payments and reconciliations
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Experience in managing volatile exchange rates and currency fluctuations risks
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Experience with international payments into high-risk jurisdictions, including unincorporated or grassroots networks.
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Familiarity with digital exchange payment platforms and cross-border banking restrictions (e.g. SWIFT, XE Wise, Payoneer).
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Experience applying due diligence and financial risk management frameworks.
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Knowledge of:
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KYC/AML regulations
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Counter-Terrorism Financing rules
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UK charity and banking regulations
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Digital exchange transfer tools such as XE, WISE
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Desirable
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Arabic language skills (spoken and written).
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Previous experience in NGOs, fiscal hosts, or international grantmaking
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Operating with crypto currencies
Skills and Ways of Working
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Strong interpersonal skills and cultural competence, with the ability to work in a trauma-informed way.
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Excellent stakeholder management, from grassroots partners to funders and banks.
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Ability to balance compliance with flexibility, navigating political sensitivities with discretion and integrity.
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Collaborative mindset, with self-awareness to seek support where needed.
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Alignment with SCN’s values of curiosity, courage, creativity, and collaboration
Terms and benefits:
Terms: The role will be full-time (37.5 hours/week) permanent contract - we will consider well-structured JobShare applications. As we often work with volunteers, occasional evening and weekend work will be required and compensated through TOIL. Occasional but limited UK or European travel will be required (by arrangement).
We are open to exploring flexible working arrangements and supporting you to meet commitments you may have.
Salary: £39,705
Location: You must be based in the UK. We have an office in Farringdon, London, where London-based staff typically work at least two days a week. If you are based outside of London, the role will be home-based.
We hold quarterly all-staff strategy meetings and annual away days which you will be required to attend in person: we will cover the cost of your travel. You will be required to come together with the team occasionally and these travel costs will not be covered, we try our best to keep these to when only necessary.
Language Skills & Visa Status: Candidates must be fluent in English and have the independent right to work in the UK for a minimum of two years, as we are unable to provide visa sponsorship.
Holiday: 22 days of annual leave plus bank holidays, as well as an additional 3 days between Christmas and New Year when the office and our services are closed.
Employer pension contribution: We offer a 3% employer pension contribution, that you will auto enrol for after 3 months of employment with SCN.
Additional Paid Time Off: We offer 2 days of paid voluntary time off, encouraging all staff to serve as trustees or any equivalent voluntary positions to contribute to their communities
Mintago: The health and wellbeing of our staff is very important to us. We offer all of our staff access to Mintago which offers a 24 hour support line, structured counselling with external support, and a bank of online resources such as webinars and articles tailored towards health and wellbeing for both you and the members of your family, and access to some types of legal advice. You can see their website for details. They also offer access to a 24hr virtual GP.
Financial Wellbeing: The financial wellbeing of our staff means a lot to us. We offer the following to our staff to help them reach their financial goals:
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Salary sacrifice/exchange schemes for groceries (and pensions will be coming soon!). Staff members can choose a set amount to be taken out of their gross pay (before being taxed) each month, to be put towards purchasing groceries from all major grocery retailers.
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Financial wellbeing platform allows staff to check their pension dashboard, plan for retirement and search for forgotten/lost pensions. There is also a smart saver plan and we provide access to financial advisers for free.
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Benefits app - retail discounts. Select from over 80 brands.
Ideal Start Date: October 2025
For over 40 years, The ClementJames Centre has been offering local people the skills, knowledge, opportunities and support they need to achieve their potential.Our dedicated staff team is essential to the success of everything we do. Together, we work towards creating a fairer society where everyone is equipped with suitable skills and gets the opportunity to achieve their ambitions.
As the People and Culture Manager, you will play a significant role in ensuring that we continue to offer a supporting and inclusive environment for people working at ClementJames. This will involve overseeing the onboarding and induction of new staff and volunteers, supporting our DEI ambitions, and carrying out wellbeing initiatives. This is a new role at ClementJames and so there is an opportunity to shape the way that we support people at ClementJames and be an example of best practice.
The client requests no contact from agencies or media sales.
Job Summary
- Job title: Impact and Sustainability Manager
- Area of work: Impact and Sustainability strategy
- Contract type: Permanent
- Employment type: Full-time
- Location: London
- Working environment: Hybrid, 3 Days per week
- Working hours: 37.5 hours per week
- Annual leave: 30 days. 5 Volunteering days
- Pension: 10% employer contribution
- Other benefits include: private medical insurance, flexible working hours, cycle to work scheme, and Season Ticket Loan.
- Closing: midnight, Wednesday 3rd September
Overview/Purpose
To lead, deliver and continuously improve a programme of work that communicates the long-term environmental and social impact of a major infrastructure asset in London. This role will be central to shaping how the organisation demonstrates its legacy and future value across three interconnected areas:
- Environmental Impact & Data Reporting - analysing and presenting tunnel performance data, including water quality improvements, in collaboration with research institutions and internal teams.
- Strategic Partnerships & Responsible Business - managing and evaluating partnerships that support sustainability, social value, and community engagement, while identifying new opportunities for impact.
- Sustainability Strategy & Thought Leadership - contributing to the organisation's positioning as a responsible asset manager and leader in ESG, supporting senior stakeholders with credible insights and content for external forums and publications.
The role holder will ensure these programmes are delivered effectively, with a focus on strategic thinking, stakeholder engagement, and continuous improvement. They will work closely with cross-functional teams including finance, communications, and operations, and will be responsible for integrating ESG metrics into reporting frameworks aligned with industry standards. This is a hands-on, purpose-driven role suited to someone passionate about sustainability, public value, and infrastructure excellence.
Key Responsibilities
Leadership and Strategy
- Develop and evolve the organisation's impact and sustainability strategy to reflect its transition from infrastructure delivery to asset management.
- Shape and communicate the long-term environmental and social value of the project, including its contribution to water quality, public health, and urban resilience.
- Support the leadership team with strategic insights and data to position the organisation as a thought leader in ESG and infrastructure excellence.
- Align sustainability and impact initiatives with broader organisational goals and stakeholder expectations.
Management and Oversight
- Lead the reporting and communication of tunnel performance data, including environmental metrics and partnership outcomes.
- Monitor and evaluate existing partnerships, including those focused on social value, community engagement, and responsible business practices.
- Deliver clear, accessible reports and presentations on tunnel impact, including carbon emissions and ESG metrics.
- Manage external contracts and partnerships, ensuring performance and value for money.
- Collaborate with internal teams (e.g. Finance, Communications, Treasury) to support ESG reporting and sustainable finance frameworks.
Stakeholder Engagement
- Engage with external stakeholders, including research institutions, community groups, and industry bodies to promote the tunnel's legacy and future value.
- Identify and pursue opportunities for public engagement, advocacy, and strategic collaboration.
- Proactively seek engagement opportunities.
Skills & Experience Required
Essential
- Proven experience in sustainability, impact management, ESG, or infrastructure-related roles.
- Strong understanding of environmental governance, social value, and sustainable finance.
- Ability to interpret and communicate technical data to diverse audiences, including water quality and carbon emission metrics.
- Experience managing partnerships and evaluating programme outcomes.
- Excellent stakeholder engagement and strategic thinking skills.
- Strong written and verbal communication skills, with the ability to advise senior stakeholders confidently.
Desirable
- Knowledge of infrastructure operations and asset management.
- Experience working with charitable organisations, community groups, or public sector bodies.
- Familiarity with environmental reporting frameworks and ESG standards.
- Purpose-driven mindset with a passion for long-term impact and sustainability.
- Collaborative and adaptable, with a hands-on approach to delivery.
- Experience in budget management and performance oversight of external contracts.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If you have the relevant experience you will be contacted.
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Assistant Manager – Surbiton (Part Time)
Job description and person specification
Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers:
· Can this be stopped?
· How will I live my life?
Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population.
We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people.
We are Fight for Sight: we won’t stop until we: Save Sight. Change Lives.
We have a clear ambition and have the support of well-respected and highly engaged ambassadors. We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. You’ll be part of something impactful, we’d love to hear from you.
We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.
The Assistant Manager will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss.
Responsible to
Commercial Manager
Direct reports
Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities.
Working hours and contract
Permanent, part-time
21 hours, 3 days per week but flexible over a seven-day rota
Salary
£15,124 PTE,
Location
Surbiton
How to Apply
Please submit your CV and a covering letter with subject header – Assistant Manager – Surbiton (Part Time)
Your covering letter should include a supporting statement (max two pages) comprising why you think you are an ideal candidate for the role, what applicable experience you’ll bring and why you want to work for Fight for Sight?
Closing date for applications: Rolling
Early applications are encouraged. We will be interviewing on a rolling basis; therefore, we will close the vacancy as soon as we have found the right candidate.
Important note: All applicants must have the Right to Work in the UK. Unfortunately, we do not have a sponsoring license for non-UK employees which means that if you do not have a current, valid UK working permit, please do not apply, as we will not be able to consider your application.
Role Responsibilities
Purpose of Job
· To coach, lead and manage a team of volunteers
· Drive sales performance to exceed targets, maximising cost efficiency
· Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators.
· To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures
· To promote strong relations within the local community to enhance the profile and good name of the charity
Main Responsibilities
· To deliver shop income plan
· To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success
· To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution
· To develop a culture of ownership and follow up within own team and volunteers
· To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house
· To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans
· To role model and promote effective team communication, celebrating success and sharing best practice
· To liaise closely with the Warehouse Manager, Volunteer Manager and Commercial Manager
· To role model exceptional customer service to supporters and donors, providing feedback in a timely manner
· To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers
· Promote, monitor and act on internal and external customer feedback
· To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders
· To monitor and check security of stock and debrief variances with the Commercial Manager
· To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations
· To take ownership of good housekeeping for all areas of responsibility
· To accept responsibility and carry out any other task commensurate to the role
Person specification:
Skills, knowledge & experience
Sales and Profit
· Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shop’s financial performance
· Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events
· Manage the team to maximise income from Gift Aid on donated products
· Ensure that all of Fight for Sight’s financial procedures are adhered to and executed in a timely fashion by the shop team
Shop Floor
· Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team
· Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Fight for Sight’s internal regulations regarding donated stock are adhered to
· Inspire the team to provide a great customer and donor experience, which enables Fight for Sight to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Area Manager within the agreed timeframes
· Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows
· Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable)
· Work with the Commercial Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose
· Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Fight for Sight’s health and safety policies and procedures, including waste management and customer safety
Leadership – Volunteers
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Fight for Sight’s work and help them to understand the value of their contribution
Leadership - Paid Staff
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Fight for Sight’s work and help them to understand the value of their contribution.
Management - being part of Fight for Sight
· Play active part in the charity, including attending and contributing to all-staff meetings
· Play a key role in enabling the shop to represent Fight for Sight and increase the knowledge of the local community about our mission and work
· Be accountable for the integration of the shop into the local community in collaboration with the shop team
· Empower the team to respond to all appeals and fundraising opportunities.
· Adhere to and enforce Fight for Sight safeguarding policies.
Other
· Required to adhere to Fight for Sight’s mission and values
· Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles
Personal qualities
· The ability to work under pressure whilst remaining calm and organised
· To be receptive to change and to act as a change agent
· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors
· To demonstrate a calm and logical approach to problem solving
· To consistently demonstrate a dedicated approach to the quality of customer service and team working.
· Comfortable working in a small team both strategically and operationally
· Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.
· Able to provide positive, dynamic, tenacious and flexible leadership at all times.
· Results-driven, able to measure and quantify own outcomes.
· Adaptable to changing landscape and evolving organisation.
· Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines
· Excellent verbal and written communication skills
· Highly organised with ability to plan effectively and allocate resources appropriately.
· An understanding of and commitment to London’s blind and partially sighted people.
Flexibility
The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time.
Employee benefits
We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are:
· A great team and a supportive culture
· Employer pension contributions matching up to 10%, and death in service cover
· Generous parental leave
· Flexible/hybrid working options
· Apprenticeships scheme, study leave and financial support for training & development
· Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program
· An active Social Committee and staff events
Application & Interview process
See above (page 2) for How to Apply. Please note that we value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. Therefore, please refrain from using AI tools, including ChatGPT, to produce your application materials. Applications drafted with the assistance of AI will be automatically rejected.
Successfully shortlisted applicants will be invited to interview online via MS Teams.
Accessibility
We believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run-through to ensure your comfort and confidence.
Equal opportunities, diversity & inclusion
Don’t meet every single requirement? At Fight for Sight we are dedicated to building a diverse and inclusive workforce, so if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have.
We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups.
Other information
We draw your attention to some important policies that govern the research that our charity funds. You can find these on our website.
Please submit your CV and a covering letter with subject header – Assistant Manager – Surbiton (Part Time)
Your covering letter should include a supporting statement (max two pages) comprising why you think you are an ideal candidate for the role, what applicable experience you’ll bring and why you want to work for Fight for Sight?
The client requests no contact from agencies or media sales.
Are you a Management Accountant looking for a new challenge and change?
If you are available immediately or on a short notice, please read further.
Charity People have partnered with a £30million turnover union based in South West London to help recruit a Management Accountant.
This is a newly created role and candidates with strong management reporting experience are invited to apply to this role.
Salary: £47,468
Location: Wimbledon
Hybrid: 3 days a week in Wimbledon due to the nature of this role and two days working from home.
Candidates who have union, charity or NFP experience with relevant experience will be shortlisted.
Some of your duties and responsibilities are;
- Management accounting and strong experience in business partnering with budget holders
- Budgeting
- Financial review, analysis and planning - supporting the finance operations manager to overseeing a zero-based budgeting exercise
- Collaborate across the Union to understand financial matters and support the budget holders to look at areas where savings could be made
- Work closely with purchase ledger and budget finance staff to review all spend at a granular level and provide insightful analysis.
- Support in the forecast and business planning processes and give an overall big picture of financial performance/position in the short to medium term
- Manage month-end accounts
- Support key month-end activities, management reporting and identify high-cost areas and make actionable recommendation to management/budget holders
Candidates applying for this role should have;
- An understanding of the management of finances in the not-for-profit / charity sector
- Knowledge of Tax, Inland Revenue policies and practices and compliance requirements - will be an advantage
- Strong experience of planning, budgeting and delivering key reports to a medium size union or not for profit organisation.
- Experience in business modelling and financial forecasting
- Financial ability to analyse and identify key areas of improvement and work closely with budget holder to give guidance and provide useful insight that will give that confident
- Experience using Sage line 50 or similar accounting systems
- Fully qualified or part qualified/finalist (CIMA, ACCA, QBE)
- Strong communication skills and ability to work alongside non-finance stakeholders
- Supporting and developing financial understanding across the union's budget holders
- Constructive contributor to senior management to improve organisation performance
The role will be closing at 9.00am on 10th September, 2025
Candidates shortlisted for this role will be required to write a supporting statement
Please apply without further delay!
Charity People is a forward-thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background-e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Transformation Hub Manager will play a pivotal role in reshaping our service offerings by creating a vibrant, inclusive, and strengths-based hub for our communities - many of who are underserved, including asylum seekers, refugees, residents facing isolation, and those affected by homelessness. You will lead on the delivery and successful management of our National Lottery funded RenewALL Hub, transforming our ideas from concept into a sustainable, impactful centre for community wellbeing. Central to this role is continuing to drive the shift from a crisis-led service model to a holistic, strengths-based approach, ensuring the RenewALL hub empowers Newham residents to connect, grow, and thrive. A major part of this transformation will be designing and delivering a wide range of new activities and services. Crucially, the Hub will not just deliver activities for residents but will be co-designed and co-produced with them, embedding lived experience and the voice of the community at its core. Success will depend on your ability to build and lead a coherent, motivated team of staff and volunteers, uniting them behind the shared vision of the Hub. You will work to create a welcoming space that reflects the ambitions of our Open House strategy, where dignity, inclusion, collaboration and empowerment are lived out in every interaction.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
St Albans Cathedral is a centre of musical excellence with some of the finest choirs in the country, a magnificent Harrison & Harrison organ and a busy programme of musical events and concerts.
Unlike many cathedrals, St Albans had no historical endowment to support its music. The Music Trust was established in 1995 to ensure a thriving and financially stable musical life at the Cathedral. The Trust is committed to supporting excellent music at the Cathedral and to taking this excellence into the local community in Bedfordshire and Hertfordshire through a partnership programme.
The purpose of this new, part-time role is to develop the strategy, launch and lead the five-year campaign which aims to raise at least £2.75 million for the Music Trust.You will do this by generating sustainable charitable giving from individuals, maintaining and growing our supporter base and developing significant income from major private donors and corporate sponsorship. You will also set up a legacy giving scheme. The Campaign Manager will be responsible for all applications to trusts and foundations. You will work in close collaboration with the Cathedral development team.
Please send your CV and cover letter explaining why you want to work for the Music Trust addressed to:
Mr Charles Naylor – Trustee
St. Albans Cathedral Music Trust
St Albans Cathedral
Cathedral House
Sumpter Yard
St Albans
AL1 1BY
Or by e-mail
When submitting your application, please
indicate the following –
• your availability for first and second round interviews
• your potential start date
Closing date: 1300 on Thursday 18th September 2025
Interviews: First round interviews will be held online in the week commencing 23rd September 2025
Second round interviews will be held in the week commencing 29th Sep 2025
Committed to supporting excellent music at the Cathedral and to taking this excellence into the local community
The client requests no contact from agencies or media sales.
Retail Field Manager - Wales
Location Cardiff
Weekly Hours3 7.5
Job Title: Retail Field Manager - Wales
Location: Cardiff
Salary: £40,429.00 per annum
Weekly Hours: 37.5
Reference: YMC1136472
Are you an experienced and dynamic leader with a passion for retail and community engagement? Do you thrive in a fast-paced, results-driven environment where you can inspire teams and make a tangible difference? If so, we have an exciting opportunity for you to join the YMCA as a Retail Field Manager.
The Role
As a Retail Field Manager, you will oversee a group of charity shops within your designated geographical area, with the goal of maximizing sales, income, and community impact. You’ll manage a team of Shop Managers and Van Drivers to achieve exceptional results. This is a key leadership role that combines strategic thinking with hands-on operational management, all while upholding the YMCA’s ethos, values, and behaviors.
What You’ll Be Doing
Income and Profit
- Conduct weekly store visits, identifying opportunities for improvement and implementing actionable plans to drive sales and profitability.
- Analyse store financial performance and develop tailored strategies to achieve targets.
- Maximize Gift Aid income and ensure compliance with YMCA and HMRC regulations.
Stock and Logistics
- Drive stock generation activities and collaborate with the Stock Manager to secure corporate donations.
- Ensure effective stock processing procedures to maximize sales while minimizing waste.
- Manage the day-to-day logistics of van crews and drivers, monitoring performance using the vehicle management system.
People Management
- Build and lead a motivated, high-performing team, fostering an inclusive and supportive work environment.
- Recruit, train, and develop Shop Managers, Van Drivers, and volunteers to achieve their full potential.
- Address employee relations matters fairly and in line with YMCA policies, working closely with HR to ensure consistency.
Community Engagement and Customer Experience
- Ensure shops are well-stocked, organized, and display a wide range of goods at competitive prices.
- Build strong relationships with local communities to drive stock generation, increase volunteering, and enhance shop visibility.
- Deliver exceptional customer service to donors, customers, and supporters, ensuring that every interaction reflects YMCA values.
Health & Safety and Property Management
- Ensure compliance with health and safety regulations in all stores, conducting regular risk assessments.
- Support stores with property-related matters, ensuring that maintenance issues are resolved promptly and efficiently.
IT and Technology
- Ensure that store teams are proficient in using available technology to optimize performance.
- Troubleshoot IT and technology issues, ensuring timely resolutions to minimize disruptions.
What We’re Looking For
We’re looking for a leader who is as passionate about retail as they are about making a difference in their community. To be successful in this role, you’ll need:
- Retail Expertise: Proven experience in managing multiple retail locations or a large-scale retail operation, with a strong track record of driving sales and profitability.
- Leadership Skills: The ability to inspire, motivate, and develop a diverse team, with excellent communication and interpersonal skills.
- Analytical Mindset: A data-driven approach to identifying opportunities and implementing solutions that improve performance.
- Community Focus: A passion for engaging with local communities to build relationships and enhance the YMCA’s impact.
- Organizational Skills: The ability to manage multiple priorities, meet deadlines, and maintain high standards across all areas of responsibility.
- Compliance Awareness: A thorough understanding of health and safety, property maintenance, and regulatory compliance within a retail environment.
Why Join Us?
At the YMCA, we are proud of our mission to create positive change in local communities. As a Retail Field Manager, you’ll play a pivotal role in helping us achieve our goals while also developing your own career in a supportive and rewarding environment.
In return for your dedication, we offer:
- A competitive salary of £40,429 per annum.
- The opportunity to lead and develop a team within a nationally recognized charity.
- A role that offers variety, challenge, and the chance to make a real impact.
- Access to training and development opportunities to help you grow in your role.
- The satisfaction of knowing your work directly contributes to supporting the YMCA’s mission of helping people reach their full potential.
How to Apply
If you’re ready to take the next step in your career and join an organization that values passion, professionalism, and community, we’d love to hear from you!
To apply, please send your CV.
Join us and be part of a team that’s making a difference—every single day.
Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary circa £45k with opportunities for growth.
Generous Relocation Package with accommodation available at a low rental agreement.
Do you have a leadership career in Care and are looking to join a faith-based organisation dedicated to supporting vulnerable people in a beautiful part of the UK.
Karrek Community is a vibrant not-for-profit company that provide genuine person-centered support to a wide range of people across the County.
Whether you have a background in Social Care or the NHS this might be an opportunity for you work with a committed leadership team that wants to impact the lives of people that need that extra level of support to enable them to live at home for as long as possible.
With close connections with the Christian community Karrek Community aspires to influence the sector from a faith perspective whilst delivering inclusive support to those in need.
You will need to hold relevant care sector qualifications, be a car driver and be prepared to assist the Directors in maintaining the Christian ethos with the leadership team. For the full job description please refer to the attacehment below.
If becoming the Homecare & Complex Support Registered Manager for Karrek sounds interesting to you and you would like to have an informal chat with one of our Directors, please contact us.
(Please only appply if you have the right to work in the UK. We do not offer sponsorship for this or any other role)
Benefits
- 35 days Annual Leave
- Accomodation provided where required (available at a low rental agreement)
- Making a difference in vulnerable adults lives
- Beautiful Location in the heart of Cornwall
- Help to shape the direction of a growing company
Please take a look at our website for more information on Karrek, who we are, our values and ethos.
We look forward to hearing from you.
Karrek is a not-for-profit Home Care Company supporting vulnerable people and their families in Cornwall.
The client requests no contact from agencies or media sales.
LUX is seeking an exceptional Deputy Director to help lead its next chapter. This new senior role, created to strengthen internal capacity, operational resilience, and strategic delivery, will work closely with the recently appointed Director, Ali Roche, to shape and implement a vision for the organisation’s future. Overseeing operational and financial management, the Deputy Director will bring a broad skillset across finance, operations, HR, fundraising, legal, and governance to ensure LUX’s long-term success.
About Us
LUX is a publicly funded arts organisation and accredited museum that supports and promotes visual artists working with the moving image. Based in London and Glasgow, it delivers a range of activities including exhibitions, screenings, educational projects, commissioning and research.
It also manages Europe’s largest collection of films and videos made by artists and distributes them to museums, galleries and festivals around the world. We are a small organisation with offices in London and Glasgow. LUX’s collection is based at its London location in Waterlow Park, Highgate, North London, a beautiful location in a public park with its own gardens. LUX Scotland is based in Glasgow and delivers a public programme of activity in Scotland dedicated to supporting, developing and promoting artists’ moving image practices across the country.
This is a rare opportunity to join LUX at a moment of renewal. Together with the Board and our dedicated team, you will help guide strategic growth, seize new opportunities, and uphold our artist-centred mission—building on LUXs rich history and commitment to championing artists’ moving image in the UK. The Deputy Director will lead on income generation, develop forward-thinking strategies, and help maintain and continue to build a vibrant, sustainable organisation for artists, collaborators and audiences.
Key Information:
Job Title: Deputy Director
Hours: 5 days a week (35 hours)
Salary: £45,000 pro-rata
Benefits Include: 25 days per year plus statutory holidays with an increase of 1 day per year worked up to a maximum of 30 days in total.
Location: This role is based at the LUX London office. This position will require at least 3 days per week working at the LUX office. Hybrid working options available.
The Deputy Director main responsibilities will include:
- Develop and maintain operational policies, procedures, and risk management aligned with organisational values and Arts Council Investment Principles.
- Co-lead the business plan and long-term strategy with the Director, translating goals into operational delivery.
- Oversee financial management, including budgeting, audits, payroll, procurement, cash flow, statutory reporting, and fundraising and income generation strategies, ensuring compliance and value for money.
- Prepare and submit quarterly and annual reports to public funders, ensuring data accuracy and compliance.
- Ensure legal and governance compliance across charity, company, employment, safeguarding, health & safety, and data protection; support the Board of Trustees with reports and governance documentation.
- Manage operations, including admin systems, IT, building maintenance, insurance, accessibility, sustainability, and lease compliance.
- Lead HR processes: recruitment, contracts, onboarding, appraisals, staff development, and fostering a positive, inclusive workplace with HR consultant support.
- Contribute to LUX’s success and culture, upholding our values and supporting an inclusive environment.
LUX is an arts organisation that supports and promotes visual artists working with the moving image.
The client requests no contact from agencies or media sales.
About the Role
At the Mayor’s Fund for London, we’re looking for a Delivery Manager (Employability and Skills) to oversee the planning and delivery of key projects that support young Londoners facing the biggest barriers. You’ll lead initiatives like Access Aspiration and Holiday Hope Employability, which provide meaningful pathways into work and personal development. This role is about facilitating access to real-world experiences—work placements, mentoring, and career workshops—while contributing to our wider goal of helping 250,000 young people access healthy food, positive opportunities, and connections with employers. You’ll work closely with partners across sectors to deliver impactful, evidence-led change that reflects the needs and ambitions of young Londoners.
Who We Are
We are the Mayor’s Fund for London, a charity that champions opportunity for young Londoners who face the greatest challenges. From providing food as a foundation, to skills as a springboard, and power through our platform, we’re here throughout a young person’s journey—helping them grow, thrive, and shape a more inclusive, prosperous city. We work in strategic partnerships across London—from local communities and schools to leading employers and the Mayor of London, our patron. Through these connections, we identify solutions, grow investment, and deliver the best outcomes for those who need us most—while sharing our platform to amplify young voices and influence change.
The client requests no contact from agencies or media sales.
The Choir with No Name London – Choir Manager
Part time (20 hours per week)
£35,057.32 (pro rata)
One-year fixed term with possibility of extension
About us:
The Choir with No Name runs choirs and builds joyful singing communities with people impacted by homelessness and marginalisation, around the UK. We currently have choirs in Birmingham, Liverpool, London, Brighton, Coventry, Cardiff and Sheffield.
We were founded on the premise that singing makes you feel good - it helps you to build confidence, skills and genuine, long-lasting friendships. Our choir members are people who have experienced homelessness, or who are going through a tough time in their lives. Our choirs are a supportive, safe space for people to be among friends, where they can experience the joy of singing together, have fun, build confidence and skills, and feel more able to tackle life's other challenges, such as securing housing or finding work.
What we do is simple: our choirs meet once a week for a cuppa and a catch up, we then sing our hearts out for an hour and a half and sit down together afterwards for a hot meal cooked by volunteers.
We perform regularly at a whole load of different places, including local homeless hostels, community festivals and world-class venues, such as the Cadogan Hall and Brighton Dome. Gigs are a highlight for everyone at the Choir with No Name, offering members something to work towards together and feel proud of, showcasing their many talents to the world. The thrill of performing in front of appreciative audiences in inspirational venues can instil a sense of purpose and self-worth that may have been lost along the way.
We also deliver community projects for people at risk of homelessness, or who are experiencing related issues (such as mental health challenges, drug and alcohol addiction, refugees and asylum seekers) in each of the cities where we work, motivated by a desire to share the joy of singing with as many people experiencing isolation and marginalisation as possible, and hopefully recruit a few more choir members along the way!
About the role:
We are looking for a highly motivated and creative manager for our London choir involving people impacted by homelessness. You’ll be part of a supportive team at CWNN and will work closely with our choir director to deliver fun, inclusive, welcoming rehearsals and gigs throughout the year.
This is an exciting and varied role working with our choir members and volunteers to support the safe running of weekly rehearsals, as well as delivering regular gigs and outreach workshops across London (and beyond!). You will need to be available to attend Monday night rehearsals in Stoke Newington London and have an understanding of working with people who have experienced complex trauma. We are looking for someone with impeccable organisational skills and the ability to multitask, as well the ability to take a creative approach to delivering inclusive group activities. Experience in volunteer and project/event management is desirable, as is a love of music and an understanding of the positive impact of singing together.
If you think you have the skills and drive to successfully manage our fabulous London choir, then get in touch!
The closing date for applications is Monday 22nd September at 9am
The client requests no contact from agencies or media sales.
BeSpace is a small but growing Christian charity with a big vision to see a future where every child has the opportunity to access creative reflective spaces to develop personal tools to pray, reflect and grow spiritually throughout their lives, helping churches, schools and communities to flourish.
We have seen incredible impact through developing prayer spaces in schools across Oxfordshire. Since 2010, over 65,000 children have experienced prayer spaces led by local churches, trained and resourced by us. Currently 60 schools a year have prayer and reflection spaces. Now, we’re building on this momentum to reach over 115 schools in the next three years and are preparing to grow nationally with developing contemplative retreats for schools.
About the Role
In this role, you will:
- Inspire and equip churches to run prayer and reflection spaces in schools
- Pilot school retreats and embed contemplative practices into school engagement
- Recruit and coach volunteer area networkers to grow local networks of volunteers
- Gather stories and evidence of impact, ensuring quality and consistency
- Help position Oxfordshire as a model in developing contemplative retreats nationally.
You will work closely with our CEO and Operations Coordinator, playing a vital part in both local transformation and BeSpace’s journey towards national growth.
About You
We’re looking for someone who is:
- A practising Christian, personally committed to BeSpaces’s vision, with a passion for children’s spiritual development.
- A natural communicator and encourager, able to train, coach and inspire others
- Organised and proactive, with a pioneering attitude to grow new opportunities
- Flexible and adaptable, willing to work some evenings and weekends.
Role Details
- Position: Oxfordshire Development Lead
- Location: Oxfordshire (Remote, travel across the county required)
- Hours: Full time (part-time considered for the right candidate)
- Salary: £26,000 – £30,000 (depending on experience)
- Start date: From Autumn 2025
How to Apply
Please send your CV (maximum 2 pages) with a covering letter (maximum 2 pages) ensuring you explain how you meet the person specification and Job Description, outlining why you would be suitable for this job by demonstrating the skills and abilities you have gained through your education, work experiences and volunteering opportunities. Please include why you would like to work for BeSpace.
- Closing date: 4pm Monday 29th September
- Interviews: Week commencing 6th of October
The client requests no contact from agencies or media sales.