Operations officer jobs

About Us
Allergy UK is the leading national charity dedicated to supporting the millions of people in the UK who live with allergic conditions. We work tirelessly to raise awareness, provide expert advice, and advocate for improved healthcare and rights for those affected by allergies.

 

The Role
We are looking for a dynamic and driven Fundraising Manager to play a crucial role in managing our amazing corporate partnerships, acquiring new business and the effective stewardship of our supporters. In this role, you will deliver on the £384k corporate partnership target.

 

Why Join Us? At Allergy UK, you’ll be part of a supportive and passionate team working to improve lives. We offer a collaborative environment where your ideas and expertise will shape the future of allergy awareness and advocacy in the UK. This is your chance to use your skills to create lasting change!

The Organisation

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.

We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year.

We are now looking for a Retail Administration Assistant to join us on a full-time basis, working 36 hours per week, for a 12- month fixed term contract.

The Benefits

• Salary of £27,864 - £29,500 per annum, depending on experience
• 26 days' annual leave plus public holidays, increasing to 29 days after 3 years’ service
• Pension scheme (3% employee contribution; up to 10% employer contribution)
• Hybrid/agile working options
• Private medical insurance and healthcare cash plan
• Employee assistance programme and access to mental health first aiders
• Learning and development opportunities
• Cycle to work scheme
• Work in a beautiful location

This is a fantastic opportunity for a highly organised and customer-focused individual to join our iconic and passionate organisation.

You'll play a vital part in shaping the retail experience across some of London’s most famous green spaces, gaining practical experience with a wide variety of retail operations while working in truly inspirational surroundings.

What’s more, you'll enjoy a generous benefits package that supports your wellbeing both inside and outside of work, including private healthcare, flexible working options, and learning and development opportunities!

The Role

As a Retail Administration Assistant, you will support the day-to-day running of our new Hyde Park shop and online retail offer.

Working closely with the Buying and Ecommerce teams, you’ll help to deliver an exceptional customer experience both in-store and online.

Playing a vital role in ensuring a smooth and efficient buying and fulfilment process, you’ll assist with everything from processing purchase orders and invoices to liaising with suppliers and tracking deliveries.

Additionally, you will:

• Set up new suppliers and products on internal systems
• Manage ecommerce enquiries and returns
• Support digital marketing and reporting tasks
• Help manage stock deliveries in collaboration with the Retail Operations team
• Compile ecommerce data and reports

About You

To be considered as a Retail Administration Assistant, you will need:

• Excellent attention to detail and organisational skills
• Excellent customer service skills
• Proficiency in Microsoft Office (Excel/Word/PowerPoint) and the ability to learn new systems quickly
• Confidence in handling data in spreadsheets and managing high volumes of information accurately
• Experience or a good understanding of ecommerce platforms – knowledge of Shopify is highly desirable
• Strong written and verbal communication skills, particularly when dealing with suppliers, couriers, and internal teams
• A proactive attitude with the ability to manage multiple tasks and meet deadlines in a fast-paced environment

Other organisations may call this role Retail Administrator, Retail Administration Officer, Retail Operations Assistant, Ecommerce Officer, Retail Buying Administrator, Ecommerce Administrative Assistant, or Retail Logistics Assistant.

We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.

So, if you are interested in this unique opportunity as a Retail Administration Assistant, please apply via the button shown. Successful candidates will be appointed on merit.

Be a part of a collective and supportive team by joining the London District.

Our District Digital Enabler will take the lead in our social media communications but also work directly with our Churches and Circuits across London, providing them with a supportive guiding light by advising all things digital. You must have knowledge of social media and websites (that’s a given), but you’ll also need some skills in IT applications, the ability to write creatively and fluently, and be able to bring some slick confidence to the role. We value independent thinkers, working on your own initiative, but also those who can work collaboratively with a team, and bounce those ideas.

Why work with us?

A brilliant central office in Westminster, ability to work remotely, great (supportive) colleagues, flexible working, learning and development opportunities, pay, pensions and generous down time, committed to equality diversity and inclusion, and, did we mention the great colleagues?

Take a look at the job description. If this is for you, complete an application form, or give us a shout with any questions about the role.

Harris Hill are delighted to be partnering with The Insurance Charity in their search for a Director of Welfare and Grants. 

The Insurance Charity supports current and former employees of the insurance sector together with their dependants. Each year they help insurance people across the UK and Ireland who are encountering financial, health, housing, and wellbeing challenges. 

Salary: £65,000 
Location: Central London (working one day from home)

The charity is entering an exciting period of growth and development fresh from a recent rebrand and the appointment of a new CEO. They’re now looking to appoint their first Director of Welfare & Grants — a passionate, strategic, and people-focused leader to shape and drive their welfare services to the next level.

Key responsibilities include leading and overseeing all aspects of the charity’s welfare and grant services. You will provide strategic oversight of the full operational framework, shaping the beneficiary experience, making impactful recommendations on applications, and empowering the casework team and volunteer visitors to achieve lasting, meaningful outcomes.

You will play a pivotal role in ensuring services remain effective, compassionate, and accessible — evolving with the needs of those the charity support. As a key member of the senior leadership team, you will help shape the charity’s vision and ensure grants and welfare operations align with strategic goals. You will line manage the current team of 3 caseworkers which is expected to grow.

The successful candidate will have at least 5 years’ management experience, with a strong understanding of the UK & Ireland benefits system to ensure charitable support complements statutory support. Significant financial competence is crucial, alongside a background in evaluating and administering grants to individuals in a fair, transparent, and accountable manner.

You must be an analytical problem-solver, who can apply business analysis skills to evaluate, streamline, and simplify complex processes and procedures improving efficiency and accessibility, keeping beneficiaries’ needs at the heart of operations. Outstanding interpersonal skills are crucial - with a proven track record in supporting people in need (e.g., due to health, financial, or mental health challenges) with sensitivity and confidentiality.

If this sounds like you and you’re keen to hear more, please do get in touch with a CV ASAP!

Please note, CVs are being reviewed on a rolling basis and only successful applicants will be contacted with more information. 

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Are you an experienced product manager with excellent people leadership skills, seeking a challenge where you can make a real difference?

�� Location: Hybrid (expectation to travel for team days/as business requires)

⌚ Contract Type: Permanent, 35 hours per week

�� Salary: Starting from £64,866.26 - £71,352.88 dependant on experience

What is the Head of Product?

The Head of Product Management is a newly established role at MSI UK, responsible for driving product management through strategic business analysis and leadership. You will have extensive experience in this, or a similar role applying your product leadership experience to shape digital strategy, develop impactful healthcare products, and guide a team of 6 Product Owners.

The vision for Product Management in MSI UK as a healthcare organisation ensures digital, data, and technology solutions are strategically aligned, user-centric, and drive operational efficiency. This is a unique opportunity to apply your product expertise in a growing and critical healthcare organisation, driving the strategy and development of core digital products. In this role, you will shape impactful solutions that support over 110,000 clients annually.

The Head of Product Management will lead the Product Function with an iterative and agile approach, optimising operations by streamlining manual and complex processes. This role focuses on delivering intuitive, user-friendly digital platforms that enhance the client experience and drive business efficiency.

What can we offer you?

• �� Expenses incurred while traveling outside your base location will be reimbursed.
• �� Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and long service recognition rewards programme
• �� Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card

In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!

What you’ll be doing:

The Head of Product Management will drive the growth and maturity of a newly established team, ensuring digital products and services support healthcare delivery. This role shapes and executes a product strategy aligned with MSI UK's mission to enhance client care through innovative, user-centered, and data-driven digital solutions.

Responsibilities include:

• Define and communicate a product vision that aligns with strategic healthcare objectives.
• Lead the development, launch, and continuous improvement of digital solutions.
• Build partnerships, negotiate terms, and ensure vendors meet expectations and legal standards.
• Partner with internal and external teams to ensure alignment and adoption of digital products.
• Develop, motivate, and mentor a cross-functional team of product owners.
• Lead user research and leverage health industry trends and emerging technologies.
• Use data analytics to monitor performance and derive actionable insights.
• Provide clear reporting on product progress and outcomes to key stakeholders.
• Work with stakeholders to understand strategies and lead the development of digital roadmaps.
• Stay updated with health industry and technology innovations.
• Reporting: Implement and deliver regular reporting on product development progress and performance metrics.
• Support demand management and technical project management to ensure successful delivery of digital products and enhancements.

What we’re looking for:

• Extensive experience in product management and business analysis in agile environments, ideally in healthcare or charity sectors.
• Strong collaboration skills to foster cross-functional teamwork and a culture of test-and-learn innovation.
• Excellent communication and presentation skills, able to engage stakeholders at all levels and translate complex problems into digital/data solutions.
• User-centric mindset with the ability to balance diverse stakeholder needs (e.g., clients, clinicians, operations).
• Proven leadership of cross-functional teams, with hands-on capability when needed.
• Experienced line manager with a focus on coaching, performance management, and team development.
• Strategic and analytical thinker with a passion for innovation and problem solving.
• Skilled in vendor and partner management and experienced in driving digital/product frameworks and continuous improvement.
• Strong prioritisation skills across diverse workstreams, with financial acumen and stakeholder management.
• Proven ability to measure and improve product performance (e.g., SLA, usage, scalability).
• Deep understanding of agile product lifecycle and technical concepts, able to communicate effectively with non-technical audiences.
• Knowledgeable in current/emerging digital tech, particularly AI, and how it supports strategic goals.
• Willingness to work flexibly, including occasional weekends and national travel.

About the role

As one of two Regional Programmes Manager, you’ll inspire and lead a team of Senior Programmes Officers and Kinship Family Workers to effectively deliver high quality support services for kinship families across Greater London, the South of England and the Midlands.

You’ll do this by working in close collaboration with local authority teams who have commissioned our services and other funders where appropriate.

You’ll have accountability and ownership for ensuring we deliver impactful services for kinship carers and that we meet targets for our commissioned services. Working collaboratively with our other managers in other services, you’ll ensure we’re delivering high impact programmes.

You’ll ensure your team have real clarity and direction on their role and responsibilities - encouraging curiosity, learning and solutions-focused thinking. As a leader in the organisation, you are a key model for the team.

Your team will deliver the following programmes:

• Kinship Connected – in-person one-to-one support and support groups in the community
• Kinship Reach – remote one-to-one support and virtual support groups
• Kinship Ready – online workshops to prepare new and prospective special guardians for their role, as well as wraparound one-to-one support (in one local authority)

You will also manage a new role of Grants Officer - London, funded by the Aviva Foundation.

As one of our deputy safeguarding leads, you’ll be part of our key safeguarding structure.  This means you’ll take ownership to make sure our people feel confident and well supported to demonstrate best practice and making sure safeguarding is everyone’s responsibility.

Key responsibilities include:

• Oversee the day-to-day running of programmes, supporting mostly home-based Senior Programmes Workers and Kinship Family Workers to ensure high quality, consistent and impactful programme delivery.

• Meet performance targets as directed.

• Create and keep developing processes and systems which support consistency across all programmes, ensuring good quality documentation and manualisation on Notion.so

• Develop quality assurance frameworks with other service managers and directors.

• Support your team to establish and deliver in-person and virtual peer support groups regionally and generate engagement with kinship carers.

• Line management and supervision of Senior Programmes Workers and Kinship Family Workers as required.

• Actively encourage personal development and support staff to deliver key targets and outcomes and ensure high levels of wellbeing.

• Work with the Director of Services and Digital, Head of Programmes and the Business Development team to develop proposals and present to local authorities to secure commissions.

• Manage the delivery of commissioned contracts through collaborative relationships with local authorities, ensuring targets are met.

• Manage the programmes and services within budget, in accordance with Kinship’s financial procedures and ensure the reporting of progress in line with funder requirements.

• Work actively and positively with other managers within Kinship to ensure sharing of best practice, problem solving, relevant connections and consistency of delivery across England and Wales.

• Act as a deputy safeguarding lead at Kinship

Essential requirements include:

• Substantial experience in managing a regional service or programme with high quality outputs (national experience desirable but not essential).
• Substantial experience of managing, developing and evaluating effective and innovative services for families experiencing crisis and experience in reaching ‘hidden communities’ and a commitment to equity, diversity and inclusion.
• Experience of leading and managing continuous improvement in changing contexts.
• Experience of governance and managing risk on high profile service delivery.
• Experience of ensuring that services are designed and led with user needs at the heart, ensuring that the voices of our kinship carers inform ongoing design and development of our programmes.
• High quality digital and data literacy and using technology to help us to be better in our processes. You’ll have to own Salesforce and be a massive champion for the team. You will be accountable for ensuring they use it well.
• Substantial experience of leading high-performing service teams including managing wellbeing, development and performance.

How to apply

In place of a cover letter, you will be asked to answer the following five questions, alongside providing your CV. Please keep your answers to a maximum of 250 words.

1. Tell us why you’re interested in working for Kinship in this role and what experience you bring that would make you successful? This is an opportunity to tell us about you, your experience and your values.
2. Please give an example where you have managed a successful regional programme or service (this could also be national). Please include scale, key performance indicators and outcome. What made it a success?
3. What makes you a great team manager? Give one example of how you have supported teams and individuals to flourish and one example when you have had to step in to address behaviour or performance issues. (This is an opportunity to share your enthusiasm for supporting others to develop and deliver to a high standard. You can share evidence of how your approach has worked and how you’ve tackled challenges and difficult conversations along the way).
4. Quality assurance and consistency is key to making sure our programmes deliver impact for our kinship carers. This includes ensuring your team are following processes, using our case management system effectively and have the tolls to do their role. Please describe how you would approach this at Kinship using a previous example.
5. In this role you will be a deputy safeguarding lead at Kinship. This is a key role, the lives of kinship carers are incredibly complex.  Give one example of a safeguarding situation that required your response in a previous role. Explain what your rationale and thought process was. How did you hold appropriate boundaries and progress actions to effectively safeguard vulnerable children and adults?

Key Dates

• Application deadline:      Friday 9th May, 10pm
• First interview: Online – Tuesday 6 May
• Second interview: In person (Vauxhall, London) – Tuesday 13 May (travel expenses covered if required)

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.

We are made by and for our community of kinship carers. Like family, relationships run deep. And we hear their experiences; for too long they have been isolated without the help they need.

We support, advise and inform kinship carers. Connecting them so they feel empowered. Because a child needs the love and warmth of a thriving family.

We develop research, campaigns and policy solutions. Creating positive change across society. Because for kinship families, love alone is not enough.

Through our work we harness frustrations to fuel passion for change. And tough experiences to inspire ideas that transform lives.

And as we see momentum building, we keep using evidence to demonstrate the value of kinship care. Helping kinship carers navigate challenging circumstances. Believing in a child’s potential.

Join us. Together, let’s commit to change for kinship families.

Work setting: Hybrid, 1 day in the office a week, flexible working
Salary: £85,000 plus bonus
Contract: permanent, full-time
Location: London
 
An established charity that has been making a real impact for vulnerable people and households in poverty, have a unique opportunity to join their next chapter of growth. 
 
Do you consider yourself to be naturally commercially minded?  Have you provided leadership to large teams?  Do you have a background in innovating services for the charity sector?
 
TPP are recruiting a Director of Client Partnerships (Business Development and Service Ops improvement)
 
The Role:
 
As the Director of Client Partnerships (Business Development and Service Ops improvement), you will play a key role in providing strategic leadership for driving commercial growth and ensuring effective delivery of operational services to partners. 
 
You will be developing and executing strategies to drive commercial growth, which in turn will include maximizing business opportunities within existing client partnerships. Oversee the efficient and effective execution of operational processes, ensuring all client services are delivered to the highest standard. Work closely with internal teams to streamline operations and improve service delivery.  Work across the organisation on innovation projects that help you achieve your strategic goals. 
 
Requirements:
 

• Proven track record in senior leadership and commercial strategy implementation
• Experience leading large teams and managing Heads of
• Good understanding of Charity operations
• Experience working with a variety of delivery partners and developing key relationships
• Natural change manager and influencer
• Experience being involved in a variety of innovation projects across an organisation
• Demonstrable business development wins

 
 
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
 
TPP are always keen to speak with candidates looking to work in the sector so if this role isn’t quite right for you, please do check out our website www.tpp.co.uk and pop your CV over to us!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Finance Manager
 

Are you an experienced finance manager - or are you looking to take a step up to manager level? Are you a people person who enjoys collaborating with colleagues as well as with the detail of numbers? Would you be energised by working in a lively and impactful climate charity? We have the job for you!

Position: Finance Manager

Salary: £26,406 for 3 days/week (£44,010 FTE) – Band C2

Location: Hybrid (London & remote) or fully remote considered

Hours: 3 days (21 hours per week) with flexible working patterns

Contract: Permanent

Closing Date: 8.59am, Friday 9th May 2025

About the Role

As the new Finance Manager you will oversee the charity’s finance processes, leading all of the day-to-day financial operations, producing regular financial reporting for the senior management team and board. You’ll work closely with the Co-Director: Strategic Development to monitor financial performance against targets.

Key responsibilities include:

• Managing finance operations including bookkeeping and monthly reporting
• Producing financial reports for the senior team and board
• Supporting budgets for funding applications and projects
• Monitoring income from grants, donations and other sources
• Coordinating the monthly payroll process
• Liaising with auditors for year-end accounts
• Collaborating on strategy and supporting a positive team culture

About You

You might already be in a finance management role or looking to step up. You enjoy getting into the detail but also thrive when working with people and purpose.

You’ll bring:

• Experience in finance or charity financial management
• Strong budgeting and reporting skills
• Great communication and team collaboration
• An eye for detail and confidence working with figures
• Passion for climate justice and equity

We strongly welcome applicants from underrepresented backgrounds including People of Colour, Disabled people, LGBTQIA+ individuals, working-class people, and those with non-traditional educational or career paths.

About the Organisation

A climate charity who create, build, and share ways people can take meaningful action on climate change. Combining personal and local actions into larger systemic change, they face climate dread with a can-do attitude and sense of fun. Whether it’s helping people fix their electronics, turning parking spaces into tree planting zones or lobbying MPs on clean heat, everything is about inspiring more people to take ambitious climate action. With a set of values that guide actions and the organisational culture, daring, joy and community.

Benefits

• 33 days holiday (pro-rata), including bank holidays, plus three Christmas closure days
• Flexible working patterns and remote working options
• Paid "duvet days" for employee wellbeing
• Climate Perks – paid journey days for low carbon holiday travel
• Cycle to work scheme
• Staff discounts on climate-friendly products and services
• Employee assistance programme with free counselling and financial advice
• Paid volunteer and study leave
• Generous sick pay, including time off for periods, menopause, gender-affirming care and fertility treatment
• Good parental leave, family friendly policies and paid carer days
• Training and development budget for every staff member

Other roles you may have experience of could include: Finance Lead, Charity Finance Officer, Management Accountant, Finance Business Partner, Bookkeeper, Head of Finance, Operations Manager (Finance), Budget Manager. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Registered Care Manager

Are you an experienced leader in residential care? 

Do you thrive in a compassionate, faith-driven environment? 

Ready to lead a dedicated team towards excellent care? Join us at Cumbria Emmaus House!

We’re searching for a proactive and dedicated Registered Care Manager to lead our committed care and hospitality team at Emmaus House, a warm and welcoming 26-bed Christian residential care home located in the scenic town of Whitehaven, Cumbria.

This role is more than just a job – it’s a calling. We seek a manager who aligns with our evangelical Christian ethos to continue our tradition of faith-led care for our residents. Find out more about how we care for our residents here: https://youtu.be/Po6md7pq7nI

As part of Pilgrims’ Friend Society, we are driven by a mission to serve and enrich the lives of older people through person-centred care within a nurturing Christian community.

Have a watch here of "What it means for us, to work in a Christian Care Home like ours:" https://youtu.be/uCa1_BtS34w

What You’ll Do: 

• Ensure high-quality care in line with our policies and Christian values;
• Lead and manage the care and hospitality teams ensuring they are well-trained and motivated;
• Oversee the development and implementation of care plans
• Responsible for the home’s budget, in conjunction with the Head Office Finance Team. This includes local purchasing etc within budget limits;
• Manage complaints from residents, relatives and staff in accordance with Society policy;
• Engage with local support groups to maximise voluntary help and spiritual support available;;
• Uphold the Christian ethos of the home through leadership and example. 

What You’ll Bring: 

• Management experience in a residential care home or similar setting; 
• Qualification in Health & Social Care (Level 3 or above); 
• Strong leadership and people management skills; 
• A passion for person-centred care and working with older people;
• Excellent organisational and communication abilities; 
• IT proficiency (Microsoft Word, Excel, and Outlook);
• Ability to manage workload and remain calm under pressure.

Hours:

Full-time, 40 hours per week, with occasional weekend, bank holiday, and on-call cover as required.

Why Join Us? 

• Salary: £47,000 to £50,000 per annum 
• 5 Weeks' paid holiday per year as well as bank and public holidays
• Training & development
• Ongoing support from management
• Perkbox – including an Employee assistance programme
• Care Friends referral 
• Long-standing service rewards
• Birthday rewards
• Life assurance scheme
• Pension scheme

Apply today to make a lasting impact on the lives of our residents in a role filled with purpose and fulfilment. Emmaus House is waiting for you! 

Please note: This role has an Occupational Requirement to be filled by an evangelical Christian under the provisions of the Equality Act (2010).

 

We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are under-represented on our senior management team at present.

Responsible to: Service Director

Responsible for: Service Delivery team managers and administrator in Loughborough

Hours: 37.5 hours per week

Contract: Permanent

Location: Baca office, Loughborough, England with regular travel to locations where Baca’s services are delivered.

Salary:£36,900 - £41,000 per annum for full time hours

About Us:

Baca is dedicated to welcoming, equipping, and supporting young refugees to feel safe and thrive. We create an inspiring environment that raises hope and strengthens resilience, working in partnership with key external stakeholders. We are looking for a passionate and dedicated Service Manager to lead our young people services in Loughborough.

Overall Purpose: As a Service Manager, you will be an active leader in our vision and mission, ensuring our values are practiced in words and deeds. You will provide leadership for the young people services, ensuring they align with Baca’s vision, mission, and values.

Key Responsibilities:

Service Delivery:

• Lead and coordinate young people services in Loughborough.
• Ensure effective partnerships with social services and key external partners.
• Oversee and develop the service delivery team.
• Act as deputy Designated Safeguarding Officer, ensuring all aspects of safeguarding.
• Manage the service delivery team budget and grant-funded projects.
• Ensure high-quality service delivery in line with our Theory of Change.
• Oversee systems involved in service delivery, working closely with the Operations Manager.
• Manage and mitigate risks in service delivery.
• Ensure compliance with internal and external regulatory expectations.
• Participate in on-call duty as part of the team rota.

Service Development:

• Foster a learning culture, learning from young people and stakeholders.
• Develop young people services in collaboration with the Service Director.

General:

• Support the organisation’s activities and maintain data confidentiality.
• Embrace and reflect Baca’s Vision and Values in your work.
• Treat all staff and young people fairly, adhering to Baca’s Equality and Diversity policy.
• Follow safeguarding procedures and adhere to all Baca’s policies and procedures.
• Work flexible hours as needed.

Person Specification:

Character/Attributes:

• Highly organised, able to work under pressure and prioritise tasks.
• Passionate, humble, disciplined, wise, determined, proactive, self-starter, courageous.
• Aligned with Baca’s values and strategic goals.
• Flexible and able to respond to change at short notice.
• Able to lead with hope, patience, calmness, and tenacity in challenging circumstances.
• Critical and creative thinker, able to innovate solutions and make challenging decisions.
• Resilient, able to work under pressure and meet deadlines.

Experience:

• Proven experience at Senior Manager level in a comparable organisation.
• Experience in delivering young people services and working constructively as part of a team.
• Experience in analysing service delivery challenges and presenting solutions.
• Experience in developing and leading high-performance teams.
• Experience in managing projects with multiple stakeholders, including user engagement and budgets.
• Experience in the charitable sector (desirable).

Knowledge/Qualifications:

• Relevant qualification from a UK recognised professional body (desirable).
• Strong Microsoft Office skills.
• Knowledge of issues faced by unaccompanied asylum-seeking young people.
• Genuine concern for those the charity serves.
• Knowledge of team motivation and support.

Skills:

• Excellent communication and presentation skills.
• Strong organisational, project, and time management skills.
• Strong leadership skills, able to motivate and make difficult decisions.
• Ability to translate vision into financial plans.
• Ability to manage multiple tasks and prioritise workload.
• Initiative and problem-solving skills.
• Ability to make decisions with incomplete information.

Other:

• Ability to drive/travel to all service locations.
• Enhanced DBS check required.

How to Apply:

If you are passionate about making a difference and meet the above criteria, we would love to hear from you. If suitably strong candidates are shortlisted before the deadline, in-person interviews will take place immediately after shortlisting.

Join us at Baca and help us support young people to rebuild their lives and achieve their dreams!

Purpose of the job

UK Youth are seeking an exceptional Grants Manager to lead our grant-making processes, ensuring effective distribution of funds to youth-focused organisations. You will play a key role in managing relationships with grantees, supporting capacity-building initiatives, and ensuring funding is used effectively to drive positive outcomes for young people.

Reporting to the Head of Network Development, as part of a wider team leading our network development initiatives, you’ll be responsible for be line managing a Grants Officer and providing much needed and valued support for a sector that delivers life changing impact for young people in a difficult, underinvested landscape. You’ll have opportunity to lead a function that’s committed to working with young people and using equitable, innovative principles and approaches to funding (such as unrestricted, multi-year funds). You’ll also work collaboratively across the organisation and externally to amplify impact for young people across the UK.

Key responsibilities

• Manage the full grant-making cycle, from application and assessment to award, monitoring, and evaluation.

• Develop and implement grant-making approaches that align with the charity’s objectives, and funding principles, strategies and priorities  e.g. building on our youth participation practices.

• Build and maintain strong relationships with grantees, funders, and sector stakeholders, working collaboratively and cross functionally with internal colleagues with work related to grants.

• Work closely with youth organisations to understand their needs and provide tailored funding and capacity-building support.

• Work with Impact colleagues to monitor and evaluate grants, ensuring compliance with funding agreements and identifying opportunities for impact and learning.

• Ensure a transparent and equitable grant-making process, embedding best practices in equity, diversity, and inclusion.

• Work with Impact and External Relations colleagues to support and prepare reports and impact assessments for internal and external stakeholders, including trustees and funders.

• Support the maintenance and development of partnerships and new funding opportunities  to enhance the charity’s grant-making capacity, including the IVAR community .

• Stay informed about trends in youth work and  funding, sharing insights to shape the charity’s approach.

• Ensure the CRM and grant management systems support data-driven decision-making and reporting, providing training and support to colleagues as needed.

• Support the development, and continuous improvement of the charity’s CRM and grant management systems to ensure efficient and effective grant processing.

Experience we're after

• Previous line management experience and a proven track record of successfully leading a grants function in a previous role.

• Experience in grant-making, funding management, or a related role within the charity sector.

• Strong understanding of youth sector challenges and the role of funding in strengthening organisations.

• Excellent project management and organisational skills, with the ability to manage multiple grants simultaneously.

• Analytical skills to assess funding applications and evaluate impact.

• Strong relationship management and communication skills, both verbal and written, with experience working with charities and funders.

• Financially numerate with the ability to set and manage budgets.

• Knowledge of funding compliance, financial reporting, GDPR and charity governance

• Proactive, collaborative and solution focused.

• Commitment to equity, diversity, and inclusion in grant-making practices.

Who we are

UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes.

UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. To find more about us and how we make an impact, please visit UK Youth Website.

Why work at UK Youth?

We are a value-based, passionate and committed organisation offering a friendly working environment with lots of opportunities for professional development and socialising (even for those working remotely!) from lunch and learn sessions, staff quizzes to virtual coffee meet ups.

UK Youth prides itself on being an Equal Opportunity employer and we would particularly welcome applications for this role from those who identify under one of the protected characteristics under the Equality Act 2010.

We value the differences that a diverse workforce brings and are committed to inclusivity, and to employing and supporting a diverse workforce. Our selection procedures ensure that people are treated on the basis of their relevant merits, experience, skills and abilities and that no individual receives more or less favourable treatment.

We welcome applications from groups currently under-represented in our organisation including BIPOC, LGBTQ+ and persons with disabilities. We are also currently underrepresented by men, and so are seeking applications from different backgrounds, cultures, age, experience and identity to bring a wide range of experience, ideas, views and insights to UK Youth.

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

Closing date: Monday 12th May at 11:59PM (midnight)

Provisional Interview Date: Friday 23rd May 

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.

Senior Finance Manager (Part-Time)

24 hours per week | £45,000 pro rata | Hybrid (minimum 2 days/week in South London office)

A high-impact, award-winning charity working to improve health and wellbeing through a better food system is seeking a Senior Finance Manager to join its senior management team. The organisation influences policy, builds strategic partnerships, and raises public awareness around the links between food, health, and sustainability.

This is a crucial and hands-on role, responsible for overseeing the charity’s financial management. You will ensure accurate, timely financial and management reporting, while supporting the senior leadership team. 

We are looking for a self-motivated, adaptable, and approachable finance professional with excellent analytical and communication skills. You’ll thrive under pressure and be confident working across teams and with external stakeholders. The role includes line management of the Operations Manager and reports to the Executive Director.

This position offers the opportunity to play a key role in an organisation that is shaping the future of the UK’s food system and making a real difference to public health.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

Join one of the world’s greatest literary institutions and lead the strategic growth of our membership and engagement work as we continue to inspire and support readers, writers and thinkers from across the globe.

About us

Founded in 1841, The London Library is a thriving hub of inspiration, discovery and creativity. With a collection of over one million books and a proud history of nurturing literary talent, it remains a cornerstone of the UK’s cultural and intellectual life.

We are an independent, subscription-based library and registered charity that offers members access to an unparalleled collection, beautiful working spaces in central London, and an extensive programme of events and learning opportunities. Our members come from all walks of life and include readers, researchers, emerging and established writers, and anyone with a passion for the written word.

About the role

We are now seeking a dynamic and strategic Director of Membership and Engagement to lead and deliver an ambitious membership strategy that will grow, diversify, and retain our membership base. Positioned on the Executive Team, and reporting to the Director of The London Library, you will oversee a talented team spanning membership, marketing and communications, and public engagement.

You will be responsible for developing and delivering strategies that strengthen our brand and visibility, grow income from membership, and deepen engagement with existing and prospective members. You will also oversee a rich programme of public and member events, our award-winning Emerging Writers Programme, and a growing portfolio of learning and outreach activity.

This role is both strategic and hands-on, requiring a blend of strong leadership, innovative thinking, and operational oversight. You will work closely with colleagues across the Library, Trustees, partners and ambassadors to champion the member experience and help drive the organisation forward.

What we are looking for

We are looking for a confident and experienced senior leader with a track record of driving audience growth, engagement, and income. You will bring substantial experience in membership, marketing, communications, and public engagement, ideally in a membership or cultural organisation. You will be a skilled team leader with a collaborative style, strong financial acumen, and the ability to use data insight to shape strategy.

Crucially, you will be inspired by The London Library’s mission and excited to play a leading role in helping us broaden our reach and impact. You will be a natural ambassador with a flair for building partnerships, leading through influence, and communicating compellingly with a wide range of audiences.

This is a rare opportunity to join a much-loved institution and help shape its future.

Closing date for applications: 9am, Tuesday 27th May 2025

Accountable to: CEO

Location: Based/Flexible Hybrid working at: 45, The Parade, Roath, Cardiff, CF24 3AB

Hours of work: 35 hours a week

Salary: £40,000 to £42,000 dependent on experience

P03 Scale 32-35 – £41,511 – £44,711

Contract type: Permanent following a successfully identified probationary period.

Mission and Values

Voices From Care Cymru exists to improve the lives of care experienced children and young people in Wales, which we achieve by being a national independent voice that provides a national care experienced community.

Our values:

Being Young-Person Led

VFCC core principles are guided by our community of care experienced children & young people. Our Board of Trustees is split between young people/service users and key professionals, The advisory group of Care experienced children and young and staff regularly consult with children and young people on issues that are important to them.

Equality For Everyone in Care

VFCC believe that care experienced children & young people should have the same chances and opportunities as their non-care experienced peers. They should not have to face stigma, discrimination, and barriers in life because of their care experience.

Creating A Care Family

VFCC provides the opportunity for care experienced children & young people to meet, grow, learn and develop long lasting friendships.

Being Aspirational

VFCC wants care experienced children & young people to be everything that they can be. We want to inspire them and nurture their potential.

Celebrating Individuality

VFCC is a unique independent organisation, we recognise and celebrate the individuality and diversity of the children & young people that we work with. We see that the different backgrounds, experiences, and views of care experienced children & young people help us to develop as an organisation and better represent the wider care population.

Purpose of post

By instruction and in partnership with the CEO (Chief Executive Officer) the Programme Director will manage and coordinate the operational areas of VFCC based on company policies, goals, and objectives to ensure an efficient working environment and that deadlines are met. The Programme Director prioritise the target/ objectives. We are looking for an experienced Programme Director to supervise a wide range of programs. You will be responsible for the delivery and overall success of each program. You will supervise teams and inform management on progress and performance.

A successful Programme Director must have a broad knowledge of program management principles. They must have a strategic mindset as well as be able to lead and develop their subordinates.

The goal is to ensure every program will be delivered successfully and add the highest possible value to the organization

Key tasks

• The Programme Director will assist senior management in establishing the development of the organisations long-term business Plan.
• The Programme Director will ensure that the strategic aims and planning of departments budgets/objectives are in conjunction and agreed by the CEO.
• The Programme Director will be responsible for monitoring workflow, ensuring optimal productivity, performance, milestones and deadlines are met across the organization.
• The Programme Director will be responsible for managing the performance and objectives for key staff.

The Programme Director will also be responsible for:

• CRM system – lamplight.
• Fundraising – to support the fundraising strategy and monitor and produce reports.
• Assist SMT in setting goals that promote company growth which will support the strategic objectives of the organisation.
• Oversee daily activity of the team.
• Prepare budgets, schedules, and other organisational reports as needed .
• Devise evaluation strategies to monitor performance and determine and manage the need for improvements team workloads to meet goals and deadlines.
• Develop plans to increase efficiency and reduce costs
• Improve existing systems and policies
• Promote and enforce safety in the workplace
• Work closely with other departments to promote efficient optimisation.
• Execute plans designed to meet company goals by updating/monitoring policies employees and coaching.
• Updating management with detailed and accurate reports/presentations regarding budgets, and bids
• Apply change, risk and resource management principles when needed, read reports prepared by managers to monitor progress.
• Ensure program operations and activities comply to legal guidelines and internal policies.
• Knowledge of child protection/safeguarding policy/procedures and be able to act and make reports as necessary

The VFCC experience:

• To ensure that care experienced children and young people have a positive experience of VFCC.
• To ensure VFCC is a safe and supportive environment for children and young people.
• To ensure young people are signposted to further opportunities to develop their skills and experience.
• To coordinate children and young people’s meaningful involvement/participation with the governance and operations frameworks of the organisation.

Other duties:

• To work within the organisation’s policies and practice guidelines.
• To participate in supervision sessions, staff meetings, managerial meetings, and the team activities.
• To carry out any other reasonable duties as may be required by the Chief Executive Officer.
• Deputise with the Influencing Director in the absence of Chief Executive Officer.
• The Programme Director will occasionally be required to work evenings and weekends with the occasional requirement to stay away from home overnight.