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Page 18 of 34
London, Greater London (Hybrid)
£50,000 - £65,000 per year
Full-time
Permanent
Job description

The Royal Astronomical Society is seeking a dynamic Head of Membership. Reporting to the Executive Director, this newly created, hands-on, role will lead our membership team to develop and deliver our membership strategy, increase engagement, participation and inclusivity, and play a pivotal role in growing our membership through retention and recruitment.

About the Role

As Head of Membership, you will:

  • Develop and deliver a compelling membership strategy aligned with our mission.
  • Drive growth, retention, and engagement through innovative campaigns and state-of-the-art member experiences.
  • Oversee membership operations, marketing, and customer service.
  • Lead a talented team (Membership Officer, Marketing & Events Officer, Awards & Grants Officer).
  • Champion member needs across the organisation and represent us in sector-wide initiatives.

Key Responsibilities

  • Drive forward member acquisition, retention, and engagement, setting and monitoring appropriate KPIs.
  • Design data-driven campaigns and value propositions.
  • Manage budgets, resources, and compliance.
  • Foster a culture of innovation and continuous improvement.
  • Provide secretariat support to the Membership Committee.

 About You

  • Minimum 5 years’ experience in a membership-focused role.
  • Proven success in increasing membership and improving member satisfaction.
  • Strong leadership and team development skills.
  • Excellent networking and collaboration abilities.
  • Tech-savvy with CRM/membership systems experience.
  • Willingness to travel occasionally in the UK and overseas.

 Why Join Us?

As Head of Membership and a part of our senior leadership team, you’ll play a pivotal role in shaping the future of our Society, ensuring members are at the heart of everything we do. We offer a supportive, inclusive environment and opportunities for professional growth.

Application process

To apply submit your CV and a covering letter outlining the skills, knowledge and experience that would make you a great fit for the role.

The Royal Astronomical Society is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.

The RAS has a legal responsibility to ensure that all its employees have the legal right to live and work in the UK. Therefore, you need to be eligible to work in the UK.

This job advertisement is intended to convey essential job functions and requirements. It is not an exhaustive list of responsibilities, duties, and skills required for the position. The RAS reserves the right to amend and change responsibilities to meet organisational needs.

Closing date for applications:

11.59pm on Monday 17 November 2025

Posted by
Royal Astronomical Society View profile Organisation type Registered Charity Company size 21 - 50
Posted on: 24 October 2025
Closing date: 18 November 2025 at 00:00
Job ref: RAS/HoM
Tags: Communications, Business Development, Customer Service, CRM, Engagement / Outreach, Office Management, Product management