Operations support jobs
We're looking for a kind, compassionate and resilient Corporate Partnerships Lead to join our Fundraising Team at our Head Office in Islington.
£60,000.00 per annum, working 35 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
This is an exciting opportunity for a highly experienced Corporate Partnerships Lead to join Look Ahead, a charitable housing association supporting around 4,000 people across London and the South East with various needs, including homelessness, mental health, learning disabilities, domestic abuse, and care leavers.
You will be experienced in establishing programmes, working independently and establishing corporate partnerships in charitable or non-profit organisations that do not necessarily have registered charity status.
Open to part-time and flexible working options, including freelancer options.
This is a one year fixed term contract.
What you'll do:
1. Partnership Development:
* Lead on the development of a new corporate partnerships programme for Look Ahead - researching, identifying, approaching, securing and activating a pipeline of new corporate partners
* Develop tailored proposals and partnership opportunities that align with Look Ahead's mission, vision, values and strategic objectives and meet needs of our services and people we support
* Work closely with Operations to identify corporate opportunities (e.g. to secure corporate funding for activity in a particular service, customer group or geographic location) and match and maximise potential corporate donors.
2. Partnership Management:
* Develop and implement partnership strategies that drive financial, in-kind and employee support (e.g. through challenge/community fundraising events) in support of Look Ahead's work
* Build, steward and nurture long-term, mutually beneficial relationships with key corporate stakeholders, through a stewardship approach
* Lead the management of existing corporate partnerships, ensuring clear communication, tracking of deliverables, and maintaining a positive relationship with all stakeholders.
* Build on existing relationships developed through our corporate volunteering and social value activity, developing these into longer-term, higher-value partnerships
For the full list please see our website.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* A genuine interest in housing and social care and a commitment to Look Ahead's mission
* Good interpersonal skills with the ability to work well with internal and external contacts
* An excellent networker, capable of connecting with a internal and external contacts at all levels to shape, influence and negotiate partnerships.
For the full list please see our website.
What you'll bring:
Essential:
* 3 years relevant experience in a similar role with proven track record of developing successful fundraising relationships with new corporate partners or new business development.
* Demonstratable previous success in achieving targets and raising five and six figure gifts.
* Experience of liaising with and managing high level supporters or customers with a solid understanding of the principles of excellent stewardship
* An entrepreneurial, proactive and delivery-focussed approach to your work, with drive and motivation towards achieving targets.
* Creative thinker with a solution-focused approach
* Financially and IT literate with good knowledge of Microsoft Office Suite
* Demonstrable excellent communication skills - written, multimedia and face to face.
* Excellent attention to detail and good project and time management skills.
* Experience of adhering to GDPR legislation.
Desirable:
* Knowledge or experience of social value and Employee Social Governance (ESG) initiatives and how they align with the goals of housing associations is an advantage.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Thank you!
About the Role
We are looking for an HR Administrator to join our growing team.
You will provide effective and efficient administrative support to the HR Manager. You will ensure a high-quality service is provided to all aspects of the organisation’s HR.
This is a fantastic opportunity to grow your HR experience!
Headway East London is an expanding organisation leading in support services for people living with brain injury: you’ll be joining a mission-driven team where your work will make a real difference every day.
Principal Duties and Responsibilities
Recruitment
- Support with recruitment and selection as required. This includes placing adverts, scheduling interviews, requesting references, coordinating induction plans etc.
- Coordinate all documentations for recruits. This includes preparing offer letters and employment contracts, new starter documents.
Volunteer coordination
- Liaise with the Volunteer Lead to process volunteer applications.
- Liaise with the Volunteer Lead to process work experience applications.
These includes Microsoft forms, reference checks and entering data on Chairty Log.
Diversity and Inclusion
- Conduct diversity monitoring for all recruitment applications.
Compliance and Training
- Process and monitor DBS for staff and volunteers.
- Upload new starters on our learning managing system for mandatory training.
- Coordinate and provide administrative support in the delivery of internal and external staff training including, recording attendance, booking external speakers / trainers.
HR Administration
- Process starters, leavers and changes on HR Information System (Staffology).
- Monitor the HR and recruitment mailbox, responding to queries and signposting emails to HR Manager.
- Respond to reference requests.
- In the absence of HR Manager: Conduct HR induction for newly recruited staff. Provide up to date payroll information to the Finance team and submit monthly pensions payment.
- Assist the HR Manager in developing and maintaining a comprehensive set of HR policies and ensure that all staff know how to access these
Key Relationships - Internal and External
Internal: All staff
External: External providers e.g. payroll, training, DBS
Other
Apply the Headway East London values and behaviours to every aspect of the role at all times.
Protect and enhance the interests and reputation of Headway East London internally and externally.
Commit to the organisational principles of: coproduction equity, diversity and inclusion sustainability.
Headway East London is an Equal Opportunities Employer and we are committed to ensuring that all staff are motivated, skilled and rewarded by their work. We welcome applicants regardless of race, religion or belief, colour, national origin, sex, sexual orientation, disability, age and other protected status as required by law. We promote and protect human rights; they are the foundation of what we do. We want to be an inclusive place where a diverse mix of talented people want to come and contribute their unique strengths and perspectives. We are focused on equality and believe that all the fascinating characteristics that make us different, make us more able to deliver our life-changing work with passion and creativity.
Registered Charity 
51 - 100
Thank you!
You’ll oversee vital services such as building maintenance, catering, housekeeping, utilities, and communications - ensuring everything runs smoothly, safely, and efficiently.
This role offers 37.5 hours per week, with shifts between 9am – 5pm Monday to Friday with salary between £51,585 per annum.
Please note that we are unable to accept applications from overseas candidates who require sponsorship. All candidates must have a valid Right to Work in the UK.
An enhanced DBS check will be required for this role.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
What you will be doing:
- Lead, coordinate and plan core services, including maintenance, waste disposal, catering, and housekeeping.
- Manage contractors and oversee project delivery to ensure high standards and value for money.
- Collaborate with the Senior Care Home Management Team and the Commercial Team to source consistent suppliers, supporting procurement and tender processes.
- Develop and implement rolling plans for equipment upgrades, ensuring value and compliance.
- Work with your teams to plan and deliver a high quality customer service and dining experience.
What we re looking for:
- Level 3 qualifications (or equivalent experience) in: Facilities Management (BIFM) and/or Housekeeping or Hospitality Management
- A diploma in Management Studies (or willingness to work towards)
- Level 4 Food Hygiene Certificate (or willingness to work towards)
- Strong management experience in a fast-paced, service-led setting (e.g. schools, hospitals)
- Proven ability to lead teams, manage complex operations, and drive continuous improvement
- Experience handling incidents, complaints, and writing formal reports
- A passion for delivering high-quality services that support the well-being of others
- You may also have Level 5 Diploma or equivalent, RGN (Adults) qualification and/or training in audit or quality improvement.
Employee benefits include:
- 25 day’s paid holiday per year (plus bank holidays), increasing to 26 days after 5 years. Plus the ability to buy up to 1 working week of additional leave
- Contributory pension scheme – min 2% employee contribution receives 6% employer contribution up to max of 10% employer contribution matched with 5% employee contribution (until 5 years’ service reached, when 14% employer contribution achievable)
- Death-in-service Life Assurance, with a benefit of 3x annual salary
- Employee Assistance Programme
- Reward Hub online benefits platform with extensive offers and discounts
- Professional subscription paid by RBL (where it is essential to the role)
- DBS (criminal records) screening paid by RBL (where it is essential to the role).
- Employee Assistance Programme: Provides confidential counselling, financial and legal advice
About Maurice House
Maurice House is one of six Royal British Legion care homes, offering high-quality residential, nursing, and dementia care to veterans and their families. Set in 12 acres of grounds, it features 77 en-suite rooms, a specialist dementia lodge for up to 30 residents, and a warm, community-focused environment supported by expert staff and a wide range of activities.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Thank you!
Internews is an international non-profit organisation whose mission is to empower local media worldwide to give people the news and information they need, the ability to connect and the means to make their voices heard.
Internews provides communities the resources to produce local news and information with integrity and independence. With global expertise and reach, Internews trains both media professionals and citizen journalists, introduces innovative media solutions, increases coverage of vital issues and helps establish policies needed for open access to information.
Internews programmes create platforms for dialogue and enable informed debate, which bring about social and economic progress. Internews’ commitment to research and evaluation creates effective and sustainable programs, even in the most challenging environments.
Internews operates internationally, with administrative centres in California, Washington DC, and London, as well as regional hubs in Bangkok and Nairobi. Formed in 1982, Internews has worked in more than 100 countries, and currently has offices in Africa, Asia, Europe, the Middle East, Latin America and North America.
About the role
The P&C Administrative Assistant will be based in our London office (two days a week), sharing time between general HR administrative and general office support duties. The role will support the People & Culture function on general HR and administrative tasks.
Roles and Responsibilities
Human Resources
- Monitoring shared P&C inbox, addressing enquires in a timely manner.
- Collecting and maintaining various HR trackers and databases.
- Providing administrative support for the recruitment process, posting job adverts, contacting candidates, scheduling job interviews and collecting recruitment related documentation.
- Assisting in the new joiner induction and on-boarding processes.
- Updating and maintaining staff records.
- Ensuring data is stored in line with principles of GDPR.
- Completing pre-employment checks, including reference, right to work, and vetting checks.
- Supporting the probationary process for new joiners (including scheduling meeting, distributing relevant documentation and collecting completed forms and feedback.
- Performs other related duties as assigned
- General Administration:
- As part of onboarding, facilitate the induction process for new joiners in the London office, including:
- Issuing access passes
- Coordinating with the TSS team on new joiner equipment
- Facilitate the DSE assessment process
- Act as a Health & Safety Officer and Fire Safety Officer for the London Office.
- Any other duties of an administrative nature
Person Specification
Essential
- Degree or equivalent work experience
- Excellent verbal and written communication skills
- Knowledge of basic principles of GDPR
- Methodical, accurate and organized with a keen eye for detail
- Proven ability to successfully communicate and mediate with both management and staff
- Good understanding of Microsoft Windows including MS Word, Excel and Outlook
- Good communication and interpersonal skills
Desirable
- Experience of using Microsoft Applications
- Experience of using Human Resources Information Systems
- Experience of working in an International NGO
- Proficiency in additional language would be advantageous
- Proven ability to successfully operate in multi-cultural environments
Recruitment Timeline:
Closing date for applications: Wednesday, 14 May 2025
Candidates must submit a CV highlighting relevant experience. The successful candidate will also be asked to provide three professional referees, one of whom must be from their most recent employer.
The above noted job description is not intended to describe, in detail, all the tasks that may be assigned but rather to give the job holder a general sense of the responsibilities and expectations of his/her position. As the nature of business demands change so, too, may the essential functions of this position.
This position will be located in the United Kingdom and therefore a successful applicant must obtain the Right to Work in the UK in order to commence their employment
Thank you!
You’ll oversee vital services such as building maintenance, catering, housekeeping, utilities, and communications - ensuring everything runs smoothly, safely, and efficiently.
This role offers 37.5 hours per week, with shifts between 9am – 5pm Monday to Friday with salary between £51,585 per annum.
Please note that we are unable to accept applications from overseas candidates who require sponsorship. All candidates must have a valid Right to Work in the UK.
An enhanced DBS check will be required for this role.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
What you will be doing:
- Lead, coordinate and plan core services, including maintenance, waste disposal, catering, and housekeeping.
- Manage contractors and oversee project delivery to ensure high standards and value for money.
- Collaborate with the Senior Care Home Management Team and the Commercial Team to source consistent suppliers, supporting procurement and tender processes.
- Develop and implement rolling plans for equipment upgrades, ensuring value and compliance.
- Work with your teams to plan and deliver a high quality customer service and dining experience.
What we re looking for:
- Level 3 qualifications (or equivalent experience) in: Facilities Management (BIFM) and/or Housekeeping or Hospitality Management
- A diploma in Management Studies (or willingness to work towards)
- Level 4 Food Hygiene Certificate (or willingness to work towards)
- Strong management experience in a fast-paced, service-led setting (e.g. schools, hospitals)
- Proven ability to lead teams, manage complex operations, and drive continuous improvement
- Experience handling incidents, complaints, and writing formal reports
- A passion for delivering high-quality services that support the well-being of others
- You may also have Level 5 Diploma or equivalent, RGN (Adults) qualification and/or training in audit or quality improvement.
Employee benefits include:
- 25 day’s paid holiday per year (plus bank holidays), increasing to 26 days after 5 years. Plus the ability to buy up to 1 working week of additional leave
- Contributory pension scheme – min 2% employee contribution receives 6% employer contribution up to max of 10% employer contribution matched with 5% employee contribution (until 5 years’ service reached, when 14% employer contribution achievable)
- Death-in-service Life Assurance, with a benefit of 3x annual salary
- Employee Assistance Programme
- Reward Hub online benefits platform with extensive offers and discounts
- Professional subscription paid by RBL (where it is essential to the role)
- DBS (criminal records) screening paid by RBL (where it is essential to the role).
- Employee Assistance Programme: Provides confidential counselling, financial and legal advice
About Mais House
Mais House is one of six care homes operated by the Royal British Legion. Nestled near the coast in Bexhill-on-Sea, it’s a beautiful period property with 51 en-suite rooms, a lounge bar, cinema, memorial garden, conservatory, and landscaped grounds. Residents enjoy tailored nursing, residential and dementia care in a vibrant, supportive environment.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As Senior Finance Officer, you will play a vital role at World Heart Beat, ensuring the effective day-to-day management of finances, financial administration, and bookkeeping, as well as informing future business planning. You will work with key personnel across the team, providing guidance and leadership in relation to budget management and financial information to support funding applications and stewardship. You will also provide excellent reporting to support the Executive and Board.
It is an exciting time for the charity, following the opening of World Heart Beat Embassy Gardens in 2023, our second site for music teaching, which includes a café, concert hall and recording studio. The operation of two sites has increased our activities and overheads, making the Senior Finance Officer role even more crucial. We have also established a CIC through which new earned income streams are channelled. The Senior Finance Officer will have the opportunity to develop and shape financial processes and contribute to forward planning.
The client requests no contact from agencies or media sales.
Thank you!
The Canal and River Trust is the charity that looks after 2,000 miles of canals and 71 reservoirs across England and Wales. Every role in the Trust plays its part in making our waterways places where biodiversity thrives, where local communities spend time and improve their health, and where businesses flourish. If you share our values and our enthusiasm and you have the right transferable skills and attributes, we look forward to hearing from you!
We are looking for a Business & Corporate Engagement Partner to join our North West Operations team. We are looking for an ambitious and autonomous individual to develop, deliver and grow our long-term corporate & Regional fundraising programme.
The key aim of the role is to secure new corporate partnerships which will both contribute to Canal & River Trust’s core mission of Keeping Canals Open and Alive and help companies to achieve their own Corporate Social Responsibility goals.
In this role you will develop long-term strategic partnerships with businesses that help deliver the Trust’s objectives of increasing brand awareness, gaining wider public and institutional support and delivering health and wellbeing outcomes across our vibrant and diverse regional network.
You will work with businesses and companies across the North West to secure support for work and projects that further our charitable objectives. You will be focussed on securing unrestricted income or restricted funding towards the core work for our charity.
You will be able to use your skills and expertise in corporate/charitable fundraising to help shape the projects and initiatives to help achieve your targets, with the key focus areas outlined below:
- prospecting new corporate partners, identifying new growth opportunities that match our charitable objectives, developing cultivation plans to build partnerships
- stewarding relationships to ensure that our corporate partners feel valued and connected to the Trust’s objectives
- identifying and shaping packages of sponsorship and support, ensuring consistency with other regions and the national Fundraising Directorate.
- Working with colleagues in the regional team to identify and shape regional projects, writing funding applications to local corporate foundations within the North West, working alongside the regional delivery team to track progress and help with forecasting, reporting back to funders
- Within the North West Region, we also have a unique regional opportunity to develop a corporate fundraising package based on our two major attractions at Anderton Boat Lift & visitor centre and Ellesmere Port National Waterways Museum.
In this role you will develop long-term strategic partnerships with businesses that help deliver the Trust’s objectives of increasing brand awareness, gaining wider public and institutional support and delivering health and wellbeing outcomes across our vibrant and diverse regional network.
Location - this role is offered on working from home basis. Candidates will be expected to travel across the region as required to attend stakeholder and business meetings (expenses will be paid). Candidates should also expect to attend the Team hub at Ellesmere Port reguarly for team meetings and collaborative working.
Please follow the link provided to view the full job description/apply via our website.
Thank you!
Service Manager (Mental Health) - The Recovery House Service
Location: Alum Rock, Birmingham
Salary: £35,802 per annum
Hours: 37.5 hours per week
The Recovery House is a brand new, exciting and innovative service for Birmingham Mind and is an opportunity to create a flagship standard of support and care for those in mental health crisis. The Service Manager is pivotal to the creation of this new service, helping to shape our offer and deliver the best service possible.
As the Service Manager you will use your skills and knowledge to lead a team of 16 to deliver the service for adults in Birmingham and Solihull. The Service Manager role offers an exciting opportunity to shape the delivery and culture of a new service, and start people’s recovery from crisis, ensuring the best outcomes.
The Recovery House will provide those in crisis with a safe, secure and welcoming environment to support the de-escalation of crisis. The House will be open to new service users at all times and will provide a homely environment, allowing people to retain independence, whilst receiving person centred and appropriate support.
The service will operate 24 hours a day, 7 days a week, providing vital support to people in need of short-term crisis accommodation, of up to 7 nights.
The service is a partnership with the NHS, who will have a staff presence at all times, and will build on the range of strong collaborations we have with the public sector.
The role suit people with a passion for making a difference in mental health and who bring a recovery-focused approach to services whilst relishing the challenge of building a impactful and high quality service.
The service is subject to Care Quality Commission (CQC) regulations. You will be required to gain CQC registration and to ensure that CQC standards are met to a high level.
Our decisions and actions stem from our values, and we look for people who can model these consistently and work towards excellence. We are also looking for people who are empathetic and values driven, with experience of successfully involving service users in improving and developing services.
The role offers a great way to develop your skills as a manager and leader, with a range and variety of responsibilities that will mean no two days are the same. You will be working within an organisation that is passionate about delivering the best mental health care and support.
Staff benefits include an attractive defined contribution pension scheme, PayCare, which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme that includes free counselling, a cycle to work scheme, and a comprehensive training programme.
Birmingham Mind is extremely proud to have a diverse workforce that is reflective of the communities that we work with. We strongly encourage applications from individuals with lived experience of mental health challenges as their perspectives enrich our teams. We are also committed to changing the ethnic diversity of our management team and particularly encourage applicants from minority communities to apply for this role.
Our people are key to the success of the organisation, and we are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. We welcome applications from people who have experienced mental health difficulties.
How To Apply
For an informal and confidential discussion about any role, please contact: Shirley Williams, Operations Manager
Further information about the role can be found on the Birmingham Mind website
Closing date for applications is Sunday 18th May 2025
Interviews will take place on Tuesday 27th and Wednesday 28th May 2025
Thank you!
Prospectus is delighted to be working with our client to help recruit their new Senior Finance Manager. The accountancy provides fully scalable finance and operations teams to organisations in the not-for-profit sector, freeing up their clients’ time and enabling them to do what they do best and make life changing impact.
The role is available on a permanent contract and full-time basis. This is a hybrid role where the postholder will be based at the accountancy firm’s London office 2-3 days a week. The salary banding is £45,000-£50,000 + a discretionary bonus of up to 10%.
In this role, you will take charge of the provision of routine management accounts and cash flow forecasts. You will build budgets and longer-term financial planning. You will produce year-end accounts and manage relationships with stakeholders. You will support with funding proposals and donor reporting. You will ensure that the day-to-day financial accounting activity of each charity is undertaken efficiently and effectively. You will review and improve systems, procedures, and policies. You will also present financial updates to the Executive Teams and Board, providing strategic advice.
To be successful in this role, you will have relevant finance knowledge, either by qualification or experience. You will have experience of producing management accounts and external reporting. You will have experience using SME accounting software/systems and Microsoft Excel.
You will have strong relationship-building abilities and excellent verbal and written communication skills. You will be a team player who thrives in a collaborative environment. You will also be self motivated and have the ability to manage your own time and workload.
Desirably, you will have experience working in the charity sector.
At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.
We are reviewing applications for this position on a rolling basis, so please submit your application as soon as possible, to ensure you do not miss out!
Thank you!
Prospectus is delighted to be working with our client to help recruit their new Senior Finance Manager. The accountancy provides fully scalable finance and operations teams to organisations in the not-for-profit sector, freeing up their clients’ time and enabling them to do what they do best and make life changing impact.
The role is available on a permanent contract and full-time basis. For this role you will be based at the South Derbyshire office 4 days a week, with one day working from home. The salary banding is £40,000-£45,000 + a discretionary bonus of up to 10%.
In this role, you will take charge of the provision of routine management accounts and cash flow forecasts. You will build budgets and longer-term financial planning. You will produce year-end accounts and manage relationships with stakeholders. You will support with funding proposals and donor reporting. You will ensure that the day-to-day financial accounting activity of each charity is undertaken efficiently and effectively. You will review and improve systems, procedures, and policies. You will also present financial updates to the Executive Teams and Board, providing strategic advice.
To be successful in this role, you will have relevant finance knowledge, either by qualification or experience. You will have experience of producing management accounts and external reporting. You will have experience using SME accounting software/systems and Microsoft Excel.
You will have strong relationship-building abilities and excellent verbal and written communication skills. You will be a team player who thrives in a collaborative environment. You will also be self motivated and have the ability to manage your own time and workload.
Desirably, you will have experience working in the charity sector.
At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.
We are reviewing applications for this position on a rolling basis, so please submit your application as soon as possible, to ensure you do not miss out!
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview
The Sheldrick Wildlife Trust UK is seeking a dynamic and experienced individual to manage our online shop. This hands-on role is vital in supporting our mission to protect wildlife and habitats in Kenya. The successful candidate will be involved in all aspects of the online store, ensuring a seamless and engaging shopping experience for our supporters.
This is a part-time role at 0.4 FTE (15 hours per week), offer a pro rata salary of £28,000 - £30,000 based on experience.
Key Responsibilities to include:
Online Store Management
- Handle the day-to-day operations of the online shop including ensuring efficient order processing, stock management, quality control of incoming stock, processing customer returns, helping the team with packing orders during busy periods, and ensuring consistently high levels of customer service.
- Plan for the busy Christmas period by assessing workload and engaging the assistance of temporary staff, volunteers and the wider team as necessary.
- Conduct periodic stocktakes to ensure accuracy and reduce shrinkage, identifying any errors and training issues.
- Recommend to the Executive Director any updates to the online store's website to ensure it is user-friendly, visually appealing, and regularly refreshed with new products and promotions.
- Work closely with the Executive Director to develop and implement strategies to drive website traffic and sales.
Product Development and Sourcing
- Identify and recommend new products that will align with the SWT's mission, appeal to supporters and offer a minimum required ROI.
- Manage timely procurement of products and packing materials.
- Develop and maintain good working relationships with suppliers.
- Create new product listings on Shopify including all relevant back-end product information.
- Write compelling descriptions for product listings, creating and adding appropriate imagery.
- Support Communications team in providing imagery and copy for featured products in monthly charity e-newsletter.
- Create visuals for shop adverts as requested by Executive Director.
- Review and update shop banners/landing page imagery seasonally to keep shop appearance fresh and inviting.
Volunteer Management
- Train and supervise volunteers in picking/packing, stocktaking and quality control.
- Assist in maintenance of the volunteer rota, organising volunteer support as needed based on tasks available, including forward planning for busy seasonal periods.
- Periodic review of output of volunteers to raise training issues where necessary to ensure standards are maintained.
Financial Management
- Manage the online shop budget, monitoring expenses and revenue to ensure financial targets are met.
- Work with the Director of Finance to propose the annual online shop budget for Board approval.
- Produce stock reports for the auditors and be the main point of contact for the annual audit of stock.
- Analyse sales data to identify trends and make informed decisions about product offerings and pricing strategies.
Customer Engagement
- Provide excellent customer service, addressing enquiries and resolving issues promptly and effectively.
- Review global shipping methods and suppliers; recommend to the Executive Director and implement changes to make delivery to customers as smooth as possible.
Reporting and Analysis
- Generate regular reports on sales performance, stock levels, and customer feedback.
- Use data insights to propose and implement improvements to the online shop's operations and customer experience.
- Working closely with the Director of Finance, provide reports and insights on the shop data for the Board.
Qualifications
- Bachelor's degree or post-school qualification in Business, Marketing, or a related field.
- Proven experience in managing an online shop or e-commerce platform.
- Strong understanding of online retail best practices, including pricing, digital marketing, and customer service.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Passion for wildlife conservation and the mission of the Sheldrick Wildlife Trust UK.
Applications
If you believe you are well suited to the role, please send us your CV and one-page cover letter. Use your cover letter to tell us about your previous experience and why you want to work for SWT UK. Applications without a cover letter will not be considered.
Early application is encouraged as we will be reviewing applications throughout the advertised period and reserve the right to close the advert at any time.
Closing date for applications is 28th May, if you do not receive an invitation for an interview by 4th June, then you have unfortunately not been shortlisted.
All applicants must have the right to work in the UK. We are not able to support visa or work applications for this role. (No agencies).
Job Type: Part-time
Pay: £28,000.00 - £30,000.00 pro rata
Expected hours: 15 per week
Benefits:
- Company pension
- Free parking
Work Location: In Office
The client requests no contact from agencies or media sales.
Thank you!
Diocesan Director of Ordinands
We are looking for a new Diocesan Director of Ordinands with the experience and strategic skills to release the considerable potential for licenced lay and ordained ministry across the Diocese.
Position: Diocesan Director of Ordinands
Location: Kidlington, Oxford. OX5 1GF
Hours: Full-time
Salary: £54,531.32 - £59,075.41 per annum
Contract: Permanent
Closing Date: Wednesday 21 May 2025 at 23:59
Interview Date: Friday 6 June 2025 in person at Church House Oxford
The Role
As Diocesan Director of Ordinands, you will play a pivotal role in nurturing and discerning vocations to ordained ministry within the Church of England. You will guide individuals through the national discernment process, ensuring they are supported spiritually, pastorally and practically. You will be leading a high-quality Vocations and DDO team of two full-time Area Directors of Ordinand (ADO), one full-time Administrator, and 7 part-time Volunteer Assistant Directors of Ordinands (VADO).
Key responsibilities include:
- Overseeing the discernment and selection of candidates for ordained ministry.
- Providing pastoral and theological guidance to those exploring vocation.
- Collaborating with parish clergy, bishops and national church bodies to support candidates.
- Managing and developing pathways for diverse vocations, fostering inclusion across communities.
- Supporting the transition of candidates into theological education and formation.
- Maintaining accurate records and reporting on candidate progress.
- Leading and inspiring a team of Assistant Directors of Ordinands and Vocations Advisors.
About You
For this role there is a genuine Occupational Requirement (GOR) for the appointed person to be an ordained member of the Church of England under Part 1, Schedule 9 of the Equality Act 2010.
It is expected that the post holder will have:
- Experience of parish ministry within the Church of England, with the ability to engage across its breadth.
- A lively, sustaining faith expressed through prayer, worship and scripture.
- Proven track record in vocational discernment, including knowledge of the Shared Discernment Process.
- Commitment to supporting male and female candidates with integrity, aligned with the Five Guiding Principles.
- Strong leadership, team management, organisational and communication skills.
- Experience of developing strategy, managing budgets, and writing reports within Church of England frameworks.
- Awareness of human development and discernment processes, with sensitivity and critical insight.
- Ability to travel widely across the Diocese, including rural areas, with good IT skills and adaptability.
Benefits and Rewards:
- 25 days holiday per annum, rising each year by one day to a maximum of 30 days
- In addition to the statutory UK public holidays, the Diocese offers three privilege days
- Hybrid working
- Free parking and subsidised on-site café
- Generous employer pension contribution of 12.5% which includes a death in service benefit (5% Employee Contribution)
- Electric car and cycle-to-work salary sacrifice schemes
- Access to wellbeing support via Employee Assistance Programme
- Enhanced family-friendly policies and a generous sick pay provision
- Access to low-interest financial services from Churches Mutual Credit Union, including loans
- An attractive modern working environment
We want the Church of England’s commitment to equality, diversity, and inclusion for all to be reflected in our staff. We are particularly keen to receive applications from UK Minority Ethnic / Global Majority heritage and disabled candidates, who are currently underrepresented.
The Church of England is committed to the safeguarding, care and nurture of everyone within our church community. In the Diocese of Oxford we follow and are committed to the Church of England's House of Bishops’ Safeguarding Policies and the relevant statutory legislation and guidance "Working together" to ensure the welfare of children and young people is paramount. This post is subject to an enhanced plus barred lists DBS check.
The successful candidate must have the right to live and work in the United Kingdom. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Thank you!
RLS Caseworker / Solicitor
As a RLS Caseworker / Solicitor you will conduct a small strategic caseload of asylum and refugee family reunion cases and assist on litigation (where eligible) under our legal aid contract to push for better decision-making, secure results for individuals and pursue improvements in the relevant law, policy and practices.
You will also act as the supervising caseworker/lawyer for the Afghan Pro Bono Initiative (APBI), which is a specialist casework project delivered by RLS with funding and pro bono assistance from 11 leading commercial law firms. As part of this role, you will supervise pro bono lawyers to provide high quality legal representation for Afghans on matters including family reunion, the ARAP scheme, the Afghan Citizens Resettlement Scheme and others. The project is now in its 3rd year and won the Most Effective Pro Bono Partnership Award at the Law Works Pro Bono Awards in 2022 as well as being nominated and commended for numerous other awards in 2022 and 2023. Please note that RLS recognise that pro bono legal work is always an adjunct to, and not a substitute for, an adequate system of publicly funded legal services.
Key responsibilities
- Have conduct of a small strategic caseload and provide high quality legal advice and representation to clients
- Supervise the work of volunteer pro bono commercial lawyers on cases
- Deliver training to pro bono commercial lawyers
- Ensure that all legal work is promptly and accurate recorded on RLS’s case management system and keep relevant time recording
- Develop and disseminate relevant information on legal developments in this area for relevant stakeholders, including both the Afghan Community and building the capacity of other practitioners
- Work in close collaboration with the other project Lawyer/s to develop and share experiences and best practice in relation to all aspects of casework (legal, evidential and procedural) and relevant internal processes
- Work in close collaboration with the Legal Director and Casework Supervisorto ensure that appropriate steps to achieve the aims and objectives of the project are taken, including ensuring that relevant data is obtained and assisting with the timely completion of the project Operational Plan/s
- Work in close collaboration with the APBI Coordinator to contribute to the production of materials such as project periodic reports, information on emerging and strategic issues in relation to ‘safe’ routes for use in advocacy, content for newsletters, social media posts and articles to raise awareness of the project and its aims and outputs
- Participate in, and contribute to, RLS’s monitoring, evaluation and learning framework
- Be an active member of the RLS team participating in team meetings at both the UK and International level: engaging in a collegiate and collaborative environment that includes participating in the development of a new and exciting legal organisation
- Work in close collaboration with the Community Engagement and Research Lead to contribute to the production of information sheets and other materials to disseminate to the Afghan community/ies
- Maintain accurate and confidential records in line with GDPR
- Adhere to RLS safeguarding policies and procedures at all times.
Person specification:
Essential
- Be either a member of the Bar, a solicitor and accredited to IAAS Senior caseworker level, accredited to IAAS Senior caseworker level, or OISC accredited to Level 3
- Experience of asylum casework
- Experience of refugee family reunion procedures and applications, including applications outside of the Immigration Rules reliant on Article 8 ECHR and other human rights provisions
- Experience of online immigration applications
- Demonstrable knowledge of legal aid provision and ECF applications
- Experience of and commitment to working in a collaborative way on legal cases
- Good verbal and written communication skills in English
- Strong organisational skills, including the ability to prioritise work and meet deadlines
- Strong attention to detail, responsiveness, reliability and dependability
- Strong interpersonal and relationship management skills and an ability to deal professionally and collaboratively with both legal and not-for-profit stakeholders
- Computer literacy
- Right to reside and work in the UK
- Enjoy working with a small team in a flexible and fast-paced environment, as well as being an independent self-starter able to work with a high degree of autonomy
- Have a strong commitment to upholding the human rights of asylum seekers, migrants, and refugees
- Commitment to the aims of the project and the values of RLS
- The successful candidate will be required to obtain an enhanced DBS certificate (we cover the cost). However, a criminal record is not a barrier to the role.
Desirable
- Demonstrable supervision experience strongly preferred
- Those with lived experience of navigating immigration systems are strongly encouraged to apply and will be favourably considered
- Experience of legal aid casework
- Experience of conducting immigration appeals and/or public law litigation
- Experience of supervising commercial lawyers in a pro bono project setting
- Experience of preparing and delivering training
The client requests no contact from agencies or media sales.
Thank you!
Our client is an independent registered charities driven by a mission to make philanthropy more convenient and efficient for their donors.
The organisation's clients are high / ultra-high net worth individuals with considerable assets dedicated to charitable giving. They will often work with private client advisors (lawyers, private bankers, wealth planners, accountants) to manage their wealth.
The organisation offer clients donor-advised funds (DAF) giving vehicles to individuals, family offices, and wealth managers. A donor-advised fund is a philanthropic fund established under an umbrella charity, such as the trust, which administers the funds on behalf of the donor.
Prospectus is delighted to be working with the trust to recruit a Grants Administration Analyst to join its busy and growing team based in the City of London.
Role Overview
This is an exciting moment to join the organisation at a time of significant growth. Our expanding Grants Team is building for scale, and in this role, you will contribute directly to our organisation's goal of making philanthropy more efficient for our donors. Our Grants Team is dedicated to managing a large volume of grants with exceptional precision, making this role pivotal in facilitating transactional grantmaking, distinct from the conventional grantmaking approach.
The position will be part of the Grants Team and will also work closely with the Operations Team, the Donor Relations Team, and the Development Team on grant-related activities. The role will also involve working closely with US colleagues.
Key Responsibilities
- Grants Processing– supporting the Grants Team with the entire grantmaking process from grant recommendation (from the DAF donor) to grant payment (to the grantee).
- Grantmaking Compliance–ensuring grants made from the trust are compliant with UK and UK/US charitable grantmaking rules.
- Subject Matter Expertise – supporting the Grants Team to be subject matter experts, both internally and externally, on all aspects of grantmaking activity for the organisation and providing appropriate communication to the other functions as necessary.
If you feel you have the relevant experience to be successful in this role, please apply now !
Thank you!
A fantastic opportunity has arisen for an experienced Senior Finance Officer to join a well-established charity supporting diverse and impactful community services. This is a broad and hands-on role offering exposure to charity accounting, commercial income streams, grant reporting, and management accounts.
You'll play a key part in the finance function, supporting day-to-day operations including transactional processing, month-end accounts, and stakeholder liaison across the organisation.
About You
Part-qualified accountant or qualified by experience
Excellent Excel and financial systems knowledge
Organised, proactive, and detail-oriented with strong analytical skills
Comfortable working independently and collaboratively across teams
Able to manage multiple priorities in a dynamic environment
Key Responsibilities
Oversee Accounts Payable and Accounts Receivable processes
Support preparation of month-end and management accounts
Maintain accurate financial records, reconciliations, and journals
Monitor budgets and analyse variances across departments
Manage cash flow, bank reconciliations, and credit cards
Support preparation of VAT returns and assist with audit processes
Liaise with internal teams and provide finance support and training
Assist with grant reporting and project tracking
Additional Information
On-site role based in North London, supporting both services and events
Occasional evening work and flexibility required
Reports directly to the CFO and supports line management of the Finance Assistant
In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.