Operations support jobs

Here at Survive we are poassionate about supporting survivors of sexual violence and abuse to heal and thrive.  Could you bring your skills and experience to help our fantastic organisation?  Come and join our friendly and supportive team!

This role is part of the Senior Management Team working to deliver the current strategy. You will be liaising across teams to continuously improve working processes, practices and procedures at Survive.

Survive is a great place to work!

We offer:

• a comprehensive induction

• all the equipment you need to carry out your role

• flexible working

• Individual training allowance and paid training leave to help you in your role

• health and wellbeing benefits package

•Long service additional holiday allowances

•5% pension contribution

Survive is a Disability Confident employer 

About us

Survive helps survivors of rape, sexual assault or child sexual abuse rebuild their lives, relationships and reach their potential by delivering specialist services.

Survive was started in York in 1990 by a group of women who wanted to help women survivors of child sexual abuse find ways to heal through their shared histories of child sexual abuse.

Over three decades later and Survive now offers 1-1 support work, counselling and trauma therapy in York, across North Yorkshire and in the East Riding of Yorkshire to any adult survivor of any sexual violence including rape, sexual assault or child sexual abuse. Survive also operates a helpline for those affected directly or indirectly by sexual violence and has a small library of self-help books covering a range of subjects – from inspirational survivor stories and coping with the impact of sexual trauma to recognising and managing mental health conditions such as anxiety and depression. 

Our values of being  trustworthy and inclusive and promoting hope, personal growth, and courageous advocacy underpin everything we do.

Job description

Finance

· Take responsibility for managing an effective and efficient finance function and producing timely reports which enable effective decision-making by the CEO and the Board.

· Lead on the production of the annual budget and work with others to project incoming funds.

People

· Lead on the delivery of effective and efficient HR operations across the full employee/volunteer lifecycle and drive key initiatives and activities which contribute to Survive being a great place to work or volunteer.

· Support our managers, staff and volunteers with day-to-day HR needs to ensure consistency and compliance.

Outline of main duties 

The following is a summary of the key responsibilities of the post. It is not intended to be an exhaustive list, and the post-holder may be required to carry out other duties which are appropriate to the scale and nature of the job role. 

Finance

· Provide effective oversight of the day-to-day banking, invoicing, expenses and supplier payments on Sage accounting software.

· Prepare and present timely and accurate financial data for the Finance and Resources Sub Committee and the Board including management accounts, cashflow monitoring, expenditure by funder, variance reporting against budget lines and live forecasts.

· Mange fund accounting including restricted, unrestricted and designated funds and comply with external funders’ requirements.  

· Contribute to Finance and Resources Sub Committee meetings and provide advice on financial forecasts, budget planning, policy development, reserves and investments.

· Develop an annual budget for the year ahead and assist the Fundraising Sub Committee to produce budgets for grant proposals and scenario planning.

· Prepare Survive’s accounts for independent examination by the appointed Accountants and hold administrative responsibility for the successful completion of the annual financial statements and the annual report, and the timely submission to the Charity Commission and Companies House.

· Administer the payroll for Survive employees, liaising with the outsourced payroll provider. Make the relevant payments to HMRC including the annual P11D amount. Administer the Survive pension scheme and ensure the correct contributions are paid each month.

· Produce financial monitoring KPIs, statistics and reports for grant applications, funders, Board of Trustees and other organisational and strategic planning as required

· Line manage and develop the Finance and People Administrator.

People

· Deliver the People strand of Survive’s strategy and chair People Sub Committee meetings, maintain and develop People policies and procedures.

· Provide training on Survive’s People policies to the management team to ensure consistency and understanding.

· Provide support for all HR queries including applying policies appropriately.

· Manage staff benefits, calculating entitlements, enrolling onto schemes and answering queries.

· Provide information on the Survive pension scheme to staff and enrolling them into the scheme as appropriate.

· Source training courses as required and oversee management of Survive’s e-learning accounts. Co-ordinate team training days and ad-hoc training sessions.

· Contribute to the monthly internal newsletter to keep the whole team informed about internal and external news, training opportunities and resources.

· Co-ordinate the annual health and wellbeing survey, and lead on making improvements following inputs and suggestions from the Survive team.

· Oversee maintenance of HR system (HR Breathe) and ensure that data is accurate, complete and up to date.

· Maintain existing and work towards gaining new accreditations such as Disability Confident.

· Support hiring managers with the recruitment process including placing adverts, receiving and anonymising applications, arranging interviews. Be part of the shortlisting and or interviewing panels as required.

· Prepare and deliver organisational inductions to all new employees and volunteers.

· Maintain and oversee efficient HR administration for the joiners and leavers processes.

· Monitor the data that Survive holds for staff, volunteers and trustees in order to comply with organisational policy and UK GDPR.

 Person Specification – Finance and People Manager 

   Qualifications 

• Qualified by experience or hold a professional accounting qualification. HR qualification preferable.

Experience, knowledge and skills 

• Understanding of financial and HR systems (we use Sage and Breathe HR) and Microsoft Office packages.
• Understanding of charity finance including reporting on restricted income and expenditure and managing reserves.
• Experience of managing payroll and pension administration processes.
• Knowledge of GDPR and data management, able to handle sensitive and confidential information.
• Working knowledge of UK employment law and best practice.
• Experience of working within a management team, and reporting to Trustees.
• Experience of presenting financial information to a variety of audiences.

Personal

• An interest in the work that Survive does to support survivors of sexual trauma. 

• A commitment to uphold and work towards Survive’s values including active promotion of equal opportunities, diversity and inclusive practices.

• Able to work independently and prioritise work effectively to meet demanding deadlines.

• Able to build good working relationships across a whole team.

• Excellent listening skills; written and verbal communication skills.

• A flexible approach to work and problem solving and ‘can do’ attitude to get things done.
• An interest in continuing your own personal development and learning.

Applications close on 15th September

Interview date 25th September in York

Post start date 1st December

About the Role
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. A UK registered charity, we work in collaboration with Palestinian communities and trusted local partners, and coordinate with key stakeholders and relevant clusters, to meet a wide range of health and social needs, from providing vital medical aid in emergencies, to supporting the development of better health services for the long term. We also uplift the voices of Palestinians, and campaign for an end to the barriers to health and dignity that come from living through occupation, displacement, discrimination and conflict.

MAP is in a period of growth and rapid development, and as such, the incoming Chief Operating Officer (COO) will be responsible for the financial strategy and management of MAP and for the leadership of operational areas to help deliver the organisation’s mission and strategic goals. The COO provides support to the CEO in areas of governance, legal and risk management and may deputise for the CEO as required.

About You
The ideal candidate will have Relevant post-graduate business degree preferred. Minimum 10 years’ experience in a senior management role ideally with in-house financial management experience gained in a high-growth organisation. Experience either as an employee or board member of a non-profit organisation; must be familiar with non-profit finance and accounting regulations. Proven track record of success facilitating progressive organisational change and development within a growing organisation. Excellent judgment and creative problem-solving skills including negotiation and conflict resolution skills.
Bring strong mentoring and coaching experience to a team with diverse levels of expertise.Passion for MAP’s mission and commitment to MAP’s values. 

Responsibilities

Strategy, vision and leadership

• Be accountable to the CEO and Board in the areas of finance, technology, risk and compliance, supply chain and logistics, and safety and security.
• Advise the CEO and SMT on all these areas as well as on legal, governance and related policy matters.
• Work closely with SMT colleagues to ensure that appropriate processes and systems are in place across the organisation, including delivery against KPIs.
• Serve as the management liaison to the Finance & Operations Committee, Audit Risk & Governance Committee and, where required, to the Board of Trustees; effectively communicate and present critical matters under their responsibility at governance meetings.
• Ensure robust, secure and scalable IT systems and infrastructure. Lead on information governance & data protection and identify and drive opportunities for digital transformation.
• Provide strategic leadership for supply chain management at MAP to ensure an efficient, effective and accountable supply chain policies and practices that meet MAP’s needs.
• Ensure a robust framework and system for identifying, assessing and mitigating risks across thenorganisation in line with MAP’s risk appetite.
• Lead on the development of MAP’s strategic goals and objectives in all areas of responsibility and contribute to the development of other goals as well as the overall management of the organisation.
• Work with direct reports to ensure the delivery of an effective strategy in all areas of responsibility.
• Maintain continuous lines of communication, keeping the CEO informed of all critical issues.
• Lead cross-organisational projects in line with organisational strategy and direction.
• Build strong working relationships with colleagues across the organisation at all levels, adopting and encouraging a collaborative working approach.
• Represent the organisation externally, as necessary, in areas under the COO’s responsibility.
• Deputise for the CEO as required.

Team development/leadership

• Oversee, direct, and organise the work of the teams under their responsibility.
• Create a high-performing team that is ambitious and passionate about MAP’s vision.
• Ensure staff members receive timely and appropriate training and development, to facilitate continual improvement as individuals and as a team.
• Establish and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities, and conduct annual performance appraisals.
• Mentor and develop staff using a supportive and collaborative approach and motivate the team to be innovative and professional in its thinking and delivery.

Operations

• Upgrade and implement an appropriate system of policies, internal controls, standards, and procedures.
• Ensure annual audits, budgets, and reports in all areas of operations are produced in an accurate and timely manner for SMT, the Board, and Board sub-committees.
• Ensure strong internal controls, risk management and regulatory compliance, including with UK Charity Commission standards, donor requirements and legal and regulatory requirements in countries and territories of operation.
• Build a culture of continuous improvement in operations and ensure appropriate and timely action to address operational risks when they arise.
• Provide analytical support to the CEO and SMT including development of internal management reporting capabilities.

Profile

Person specification

• Relevant post-graduate business degree preferred.
• Minimum 10 years’ experience in a senior management role ideally with in-house financial management experience gained in a high-growth organisation.
• Experience either as an employee or board member of a non-profit organisation; must be familiar with non-profit finance and accounting regulations.
• Proven track record of success facilitating progressive organisational change and development within a growing organisation.
• Excellent judgment and creative problem-solving skills including negotiation and conflict resolution skills.
• Bring strong mentoring and coaching experience to a team with diverse levels of expertise.
• Entrepreneurial team player who can multitask.
• Superior management skills: the ability to influence and engage direct and indirect reports and peers.
• Self-reliant and results-oriented, with good problem-solving skills.
• Energetic, flexible, collaborative, and proactive; a team leader who can positively and productively impact both strategic and tactical finance and administration initiatives.
• Exceptional written, oral, interpersonal, and presentation skills and the ability to effectively interface with the SMT, MAP’s Board of Trustees, and staff.
• Ability to operate as an effective tactical as well as strategic thinker. 
• Prepared and able to travel when required, including to Lebanon, occupied Palestinian territory, and Egypt.
• Passion for MAP’s mission and commitment to MAP’s values.

Terms and conditions

This job description reflects the key requirements of the role and does not form part of your contract of employment. It can be amended from time to time as the needs of the organisation require and as appropriate to the role.

Job title:Global Finance Manager

Location: London (Hybrid Working Available)

The Clean Air Fund is looking to recruit a Global Finance Manager to join their team in London. This is an exciting opportunity to join a rapidly growing organisation whose mission is to use philanthropic grants to catalyse a reduction in air pollution.

As a Global Finance Manager with Clean Air Fund, you will play a vital role in ensuring the smooth running of the organisation’s finance function. You will be responsible for managing our newly implemented accounting system, overseeing financial and statutory reporting, supporting budgeting and forecasting, and maintaining strong financial controls. This role reports to the Head of Finance and works closely with both internal and external stakeholders, including auditors and the Corporate Services team.

To be successful in this role, you will have:

• A formal CCAB accountancy qualification with relevant post-qualification experience.
• Experience in the NGO or philanthropic sector, with knowledge of Charity SORP and relevant statutory requirements.
• Strong knowledge of financial and accounting processes, including control environments, risk management, and reporting.
• Advanced Excel skills and experience in producing and analysing financial reports.
• Excellent communication skills, with the ability to present financial information to senior leadership and non-finance stakeholders.
• A proactive and solutions-focused approach, with the ability to manage competing priorities in a fast-paced environment.

Desirable skills:

• Experience using Sage Intacct.
• Experience working in a funding or grant-making organisation.
• Experience working with SMEs.

For more information on this role, as well as the full person specification please see the job description.

• Closing date – 14th Sep6tember 2025
• Salary – £55,000- £68,000
• Type of employment - Full time

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, returning parents, carers or any other aspect which makes them unique. We particularly welcome applicants from under-represented groups to apply and would encourage you to let us know if there are steps we can take to ensure that the recruitment process enables you to present yourself in a way that makes you comfortable. 

We are committed to ensuring the safety and protection of our employees from all forms of harm. 

To support the PA to the CEO and Office Administrator, by running efficient and effective systems for front office and office operations. To support the Head of HR and work closely with the HR Officer in HR Administration. To cover for PA duties to the CEO when the PA to the CEO and Office Administrator is not available. This support and coordination role will help the office as a whole to sustain high professional standards and effectiveness.

The Office & HR Assistant is responsible for: office administration (50%), HR, Health& Safety & security administration (40%), finance administration (5%) and IT administration (5%). 

Office administration (50%)

• Answer the AKF UK main phone line and pass on messages to AKF (UK) employees as appropriate

• Open and process the post at the Aga Khan Centre and deliver to the relevant AKF (UK) employee

• Manage the “front office” email account and ensure emails are replied to or forwarded to the relevant AKF (UK) employee

• Support the greeting and receiving of AKF (UK) guests at AKC

• Book meeting rooms at AKC for colleagues and external partners and arrange catering as required

• Support AKF(UK) events, facilitate and support hosting of meetings and events for partners, including travel, visas, accommodation, and catering; this may require some out of office duties

• Manage the meeting schedule for All Staff Meetings and ensure that colleagues are confirmed for the presentation slots

• Support the management of the organisation’s travel agent

• Support the management of the organisation’s mobile phone provider

• Arrange couriers for AKF (UK) employees as required 

• Collect and maintain a detailed inventory of office equipment, IT equipment (mobile phones, laptops, desktops etc) and supplies

• Maintain the equipment purchasing guide with input from the IT Department

• Support the management of GDPR data lists and data requests

• Keep the Administration Manual up to date at all times

HR, Health, safety & security administration (40%)

• Maintain a detailed contact list for all AKF (UK) employees and keep it up to date

• Keep the AKF (UK) Emergency WhatsApp group up to date and share emergency messages as required

• Support recruitment processes by placing job adverts internally and externally as directed by the Head of HR

• Preparing and sending out offer letters and contracts as directed by the Head of HR

• Support the onboarding process including sending reference requests and background check requests

• Arrange induction and logistical arrangements for new employees including setting up phone, email, mobile, laptop, etc and purchasing new equipment as necessary

• Add new members to benefit schemes such as the private healthcare plan as directed by the Head of HR • Arrange leaving process for AKF (UK) employees and ensure all equipment is returned

• Draft responses to reference requests

• Support the Head of HR with the administration of the HR Management System (MyAKF) including updating it for joiners and leavers

• Troubleshoot any issues or problems with the MyAKF HR system, working with the MyAKF helpdesk

• Provide MyAKF system training to new starters.

• Draft visa sponsorship letters for all AKF (UK) employees and submit for approval and signature

• Provide Visa invitation letters to visiting delegates/employees.

• Coordinate with our travel insurance providers to arrange additional coverage for employee travel where required.

• Maintaining our training systems including allocating courses, adding new hires and removing leavers and running reports as required

• Support the Head of HR to ensure that employee health and safety and workstation tests are up to date

• Act as a Health and Safety Officer and Fire Marshal for AKF (UK)

• Act as a AKF (UK) First Aider including obtaining annual certification

• Create and cultivate an office culture that contributes to the happiness and well-being of all employees, including arranging birthday celebrations, celebrating unit milestones, arranging quarterly and year-end activities, and creating a space and place employees enjoy working in and feel positive about

Finance administration (5%)

• Assist the finance officers with the company credit card processes

• Scan and file bank statements

• Scan and file purchase invoices

IT administration (5%)

• Liaise with internal IT support as necessary to trouble-shoot issues and order equipment

• Work with IT services to ensure that all software is updated and maintained on individual’s computers and hardware on a regular basis (e.g. regular back up of all system software and protocols, including latest updates of virus software)

Other

• Cover the PA to the CEO and Office Administrator’s workload during periods of sickness or annual leave 

• Undertake tour guide training so that visiting delegates and VIPs can be shown around the Aga Khan Centre and its internal Islamic gardens and courtyards.

• Carry out any other duties as assigned by the PA to the CEO and Office Administrator, Head of HR, Head of Finance and Operations, or the CEO.

Qualifications

• Educated to A-Levels desirable

• Qualified First Aider desirable

Skills

• Highly organised with strong logistical skills and proven consistent attention to detail

• Strong interpersonal skills, tact, patience and ability to work in a cross-institutional, multicultural environment dealing with senior and high-level officials/persons and VIPs

• Excellent written communication and presentation skills and ability to draft and write effective copy and present to a range of audiences from senior-level to partners and suppliers

• Comfortable working independently and under minimal supervision but also forming an essential component of a team

• Strong operational and IT skills as well as an openness to learning new software and tools

Knowledge

• Knowledge of Microsoft Office Suite and Apple applications

• Keen interest in international development and improving knowledge of these issues will be a distinct advantage

Experience

• Proven strong experience of office administration

• HR administration experience is desirable.

• Proven ability to multitask in a busy, open-plan office environment; ability to work under pressure, juggling various requests and deadlines

• Proven ability to deliver a consistently high level of accuracy in preparing and entering information

• Flexible approach to working, able to pick up a variety of tasks/projects with minimal supervision; ability to anticipate issues or scenarios when planning calls, meetings, or business trips, and to address them proactively

Application Details:

• Must have right to work in the UK.

• Must include CV and a supporting statement that outlines why they want the role, why they want to work for AKF(UK) and how their experiences and skills to date will make them the most suitable applicant for the role.

• Closing Date: 9 th October 2025; must be available for interview w/c 16th October 2025. Ideal start date 8th December 2025

WORKING WITH US

The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.

We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.

As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.

Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.

To discover more about our culture, ethos and what it is like to work here, visit the page.

ABOUT THIS OPPORTUNITY

We are looking for a confident and experienced sustainability professional to join our central team as Environmental and Sustainability Manager.

You will play a key part in delivering our ambitious sustainability goals through operational excellence, collaboration, and innovation.

If you are passionate about implementing environmental management systems and achieving real-world progress toward sustainable development in the education sector, we would be delighted to hear from you.

MAIN AREAS OF RESPONSIBILITY

The Environmental and Sustainability Manager will lead and deliver the Federation’s environmental sustainability strategy across all academies. You will champion climate action, support academy-level implementation, drive behaviour change, monitor resource use, and report progress against sustainability targets.

As Environmental and Sustainability Manager you will:

• Leading development, delivery and monitoring the Federation Sustainability Strategy
• Provide high quality reporting to Federation senior leaders on environmental and sustainability performance
• Champion sustainability and environmental consideration as a key element of all property decision making including the development of our estate strategy
• In academies embed behaviour change, improving biodiversity of the estate, delivering on Net Zero (driving the reduction in creating carbon and heat emissions)
• Reducing waste (whether it be utilities, paper, or landfill).

For a full job description, please download the Job Pack.

WHAT WE ARE LOOKING FOR

To succeed in this role, you will need a deep understanding of environmental compliance, ISO14001, sustainability reporting, stakeholder engagement and operational change leadership.

We would like to hear from you if you:

• Qualifications to degree level, or equivalent experience
• Chartered Environmentalist (CEnv), ISEP or NEBOSH Environmental Certificate
• Experience in environmental management, sustainability, estates or a related field
• Strong knowledge of sustainability legislation, policy, and best practice in the education sector
• Demonstrated experience of managing projects and delivering measurable sustainability outcomes
• Strong communication and influencing skills, with the ability to engage stakeholders at all levels
• Analytical skills and the ability to use data for reporting and decision-making
• The ability to work across multiple sites and manage competing priorities
• Knowledge of DfE environmental strategy and school climate commitments
• Demonstrable experience delivering environmental or sustainability projects or strategy, preferably in education, public sector or multi-site organisations

For a full job person specification, please download the Job Pack.

APPLYING FOR THIS POSITION

If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.

Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.

When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.

A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.

OUR VISION & VALUES

Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.

We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.

IMPORTANT INFORMATION

Safeguarding Notice

The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.

Equal Opportunities

The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.

WHAT WE CAN OFFER YOU

Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.

You will also have access to a variety of benefits, support programmes and initiatives including:

• Excellent opportunities for continuous professional development and career progression
• Annual performance and loyalty bonus
• Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
• 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
• Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
• Employee Assistance Programme for free and confidential advice
• Cycle to work salary sacrifice scheme
• Wide range of shopping, leisure, and travel discounts
• 20% off at Tapi Carpets, exclusive to Harris employees
• Interest-free ICT and season ticket loans

For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.

Regional Operational Manager

Service: Services and Innovation London

Salary: £42,140 - £46,240 plus, £3,827 Inner London Weighting OR £480 homeworking allowance per annum (£33,712 - £36,992 plus, £3,061.60 Inner London Weighting OR £384 homeworking allowance per annum for part-time, 29.6 hours per week)

Location: Various areas across London

Hours: 29.6 hours per week (part-time)

We offer flexible working arrangements - please see below for more details.

Contract: Permanent

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

This is an exciting opportunity for a Regional Operational Manager to oversee a portfolio of services across London, driving innovation, operational excellence, and community impact.

The postholder will lead service managers, manage stakeholder relationships and pursue development opportunities across the capital.

Key requirements:

· Proven leadership experience managing services for vulnerable children, young people, and families.

· Strong background in team management, budget oversight, and quality assurance.

· Skilled in stakeholder engagement, partnership building, and service development.

· Experience with tenders, funding bids, and strategic growth.

· Knowledge of safeguarding, compliance, and data-driven performance monitoring.

· Commitment to equity, diversity, and inclusion, with an understanding of intersectionality.

· Excellent communication, project management, and organisational skills.

· A recognised qualification in social work, health, education, youth work (or equivalent), and ideally a management qualification.

We welcome applicants with lived experience of the communities we support.

Main Requirements (for details check the job description and person specification):

· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service

Benefits:

- an annual paid leave entitlement of 30 working days plus bank holidays (pro-rated for part-time hours)

- up to 6% matched-pension contributions

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

·       Follow the link to our website and click 'Apply Now' below to complete our online application form

· Interview date: Held in person on Monday 20th October 2025 at Family Action’s Head Office in London

All appointments with Family Action are subject to satisfactory Safer Recruitment checks.

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role.

To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

Location: Camden Road, London N7

Salary: circa £45,000 per annum (depending on experience)

Hours: Full-time, 35 hours per week

Reporting To: Head of Finance and IT

Contract: Permanent

Centre 404 is a thriving charity with a proud history of supporting people with learning disabilities and their families. Based in North London, we currently work across eight London boroughs. We are looking for a skilled and motivated Finance Manager to lead our finance function and help us build a financially resilient future.

�� About the Role

This is a key leadership role within our Central Services team. You’ll oversee day-to-day financial operations, manage a small team, and deliver accurate, timely reporting that supports strategic decision-making across the organisation.

You’ll work closely with the Head of Finance & IT, senior managers, and Trustees to ensure robust financial planning, compliance, and risk management. Your work will directly support our mission and help us maximise the impact of every pound we receive.

�� Key Responsibilities

· Lead the finance team and manage daily operations

· Deliver monthly management accounts, statutory reporting, and audits

· Oversee budgeting, forecasting, and financial planning

· Ensure compliance with Charity SORP, funder requirements, and financial regulations

· Support strategic projects and deputise for the Head of Finance & IT

�� About You

We’re looking for someone who is either qualified or working towards ACA, ACCA, CIMA, or CIPFA, with a strong track record in financial management. You’ll be a confident communicator, a proactive problem-solver, and a collaborative leader who thrives in a mission-led environment.

You’ll bring:

· Experience in charity finance and donor reporting (desirable)

· Strong understanding of financial systems and controls

· Ability to lead and develop a finance team

· Excellent interpersonal and analytical skills

· A commitment to Centre 404’s values and mission

�� What We Offer

· A supportive, inclusive working environment

· Opportunities for professional development

· Flexible working arrangements

· The chance to make a real difference in people’s lives

This is a pivotal role responsible for overseeing and managing the core operational functions of finance, HR and health and safety across the organisation.  You will be responsible for leading on all aspects of these areas ensuring compliance with health and safety legislation, supporting our people and maintaining effective financial management.

This role is vital to ensure the organisation remains compliant, operationally effective and a safe and supportive workplace for all employees. You will be responsible for all day-to-day activities that enable us to reach our vision for the city, and work closely with senior management to support wider organisational strategic goals.

Please note:  A requirement of the role is for the post-holder to be a practising Christian in accordance with the Equality Act 2010

Main duties:

· Oversee financial operations, including accounts payable accounts receivable, bank reconciliation and petty cash

· Support the preparation of financial management reports, accounts and statements

· Handle Payroll administration, pension schemes, and GiftAid claims, ensuring compliance with HMRC requirements.

·      Oversee grant and funding reporting in line with funding requirements

· Develop and monitor the annual budget with leadership input, and review expenditure with department Leads

· Line manage the one team member

· Provide core administration functions for the building, including answering phone and email queries

· Work with external accountants and auditors as required

· Oversee financial and contractual aspects of OTF’s properties, including utilities, tenancy agreements, and maintenance contracts.

· Maintain and update the health and safety policies and processes

· Ensure compliance with health and safety legislation and best practice across the organisation, promoting a positive safety culture.

· Provide training and guidance on health and safety issues, including first aid, manual handling and fire safety

· Carry out workplace risk assessments and implement control measures

· Act as the main point of contact for audits and inspections and investigating accidents when they arise

· Maintain and update HR policies and processes in line with current legislation

· Manage recruitment, onboarding, and employee relations processes.

· Ensure compliance with HR and financial regulations.

· Oversee and manage sickness, absences and annual leave ensuring compliance with policies.

· Collaborate with senior management to develop and implement workforce planning strategies and staff wellbeing initiatives.

· Lead Bible studies, prayer meetings for staff, volunteers and at external events as required

· Be an active member of the Off the Fence leadership team

Key attributes and experience required for the role:

· Proven experience in HR, Finance and/or Health and Safety roles (Minimum 3 years in a supervisory/management role)

· Strong knowledge of UK employment law in practice, H&S legislation and financial processes

· Strong alignment with the vision of Off the Fence, and a commitment to our organisational focus

· Excellent organisational and time management skills

· High level of integrity, professionalism and confidentiality

· Ability to interpret policies, legislation and data effectively

· Proficient in Microsoft Office, HR and finance systems such as QuickBooks and Bright HR (or equivalent)

· Strong interpersonal and communication skills, with ability to work with staff at all levels

· Formal professional qualification in HR, H&S or finance

· A requirement of the role is for the post-holder to be a practising Christian in accordance with the Equality Act 2010

Vision and values

Off The Fence reaches out to break the cycle of poverty in Brighton & Hove, ensuring that no one is left behind. We believe in resisting poverty, empowering people, and restoring hope, and we work toward a future where social and spiritual poverty no longer exists.

By 1997, Off The Fence became a registered charity, allowing us to expand and tackle poverty in a deeper way, through compassion, excellence, unity, integrity, and a Christ-like approach to supporting the most vulnerable.

Poverty is complex—it’s not just about finances, but about housing, mental health, education, and belonging. To address these needs, Off The Fence now provides three core programmes, each offering a different form of practical and emotional support.

As poverty in Brighton & Hove has increased, so has our commitment. At the heart of our work is a belief that every person deserves dignity, hope, and the opportunity to rebuild their life.

As a Christian organisation we seek to live and work by our values:

· Christ-like: we desire the best for others (Col 1:27, 1 John 3:16)

· Excellence: we aim for outstanding quality (1 Cor 12:31, Phil 4:8)

· Unity: we achieve more together (Ps 133, Eph 4:3)

· Compassion: we care for those who are suffering (Col 3:12, Matt 9:35)

· Integrity: we do what is right (Prov 10:9, Titus 2:7-8)

Working at Off the Fence

We are a small but highly dedicated team, passionate about seeing transformation across Brighton and Hove.  Off the Fence employees are entitled to:

- 25 days annual leave (pro rata) plus bank holidays, with extra days added for long service

- Up to 5 days of mission leave (pro rata)

- 7% employer pension contributions

Notes for applicants

If you’re applying for this role, we ask that you submit your CV and a cover letter.  In your cover letter please outline how your skills and experience align with the requirements of this role, as well as explaining why you want to be a part of Off the Fence.  

About the role:

As a key member of the Supporter Services team, you will be responsible for the following areas. This role is central to ensuring the accuracy and integrity of our income processing and giving the best to our supporters.

Donation Processing and Financial Accuracy: Handling donations, analysing bank statements, managing direct debits, and ensuring gift aid/GDPR compliance.

Supporter Communication: Responding to enquiries on the phone and in emails, sending thank you letters and receipts.

Database integrity: Maintaining accurate database records that support the Finance and Supporter Engagement teams.

About you:

You will be passionate about delivering excellent supporter care and committed to continuous improvement. Attention to detail is essential, as is the ability to work flexibly and collaboratively within a team. You’ll be keen to improve our systems and processes, and confident in handling financial and database-related tasks. Experience in customer service or supporter care is desirable, and a willingness to learn and grow in the role is key.

Why this role matters:

This role sets the standard for supporter care within the organisation. You’ll be on the front line of building and maintaining relationships with our supporters and churches, ensuring every interaction reflects our commitment to showing our supporters how valued they are.

If you’re someone who thrives in a detail-oriented, mission-driven environment and wants to make a meaningful impact—we want to hear from you!

We are the voice of cycling in Oxford.  We support more people to cycle in Oxford, more often and more safely

We are seeking an experienced, self-motivated locally based individual to take forward our strategy.   This person will lead the work of the Cyclox infrastructure; increase Cyclox membership, ensure we are compliant and work closely with our Campaigns Lead  which will include research, input into campaigns, fundraising applications and perform other administrative functions.   We are looking for someone who is very flexible and can work work with a wide range of stakeholders.  Ideally we would prefer one person but please indicate if you would prefer to do this as a job share. 

We aim to have the job filled as soon as possible.  Applications close at 5pm on Monday 15th September, with interviews taking place in early October.   

Centre Manager
Location: Peterborough (PE1), office-based role
Hours: 21 per week (3 days)
Salary: £31,000 pro rata
Duration: 12 weeks

Immediate start essential.

Please note: Due to the nature of this service, this post is only open to female applicants (Equality Act 2010, Schedule 9, Part 1).

About Us
Charity People are delighted to be partnering with an organisation that empowers women to realise their potential, support their families, and strengthen their communities.

This is a fantastic opportunity for a compassionate Centre Manager to lead a Peterborough based Women's Centre and shape it into a vibrant, trauma-informed space for women in an area of significant deprivation. Many of the women they support face complex challenges, including experiences of the criminal justice system, housing insecurity, poor mental health, and domestic or sexual abuse.

The Role
As Centre Manager, you will:

• Lead the development and delivery of trauma-informed services for women in Peterborough.
• Manage a small team of support workers and oversee centre operations.
• Build strong partnerships with local services and community organisations.
• Facilitate programmes and courses, as well as liaise with external facilitators.
• Ensure accurate data collection, safeguarding, and risk management.
• Represent the organisation as the public face of the Women's Centre.

You will also play a key role in continuing renovations, ensuring the centre provides a safe, welcoming and empowering environment for all women who walk through the door.

About You
We are looking for someone with:

• Experience of empowering women with complex support needs.
• An understanding of the social and cultural issues affecting women.
• Strong organisational skills, with the ability to prioritise effectively.
• A trauma-informed, flexible and positive approach.
• Confidence in IT skills, including Word, Excel and Outlook.
• Experience of Salesforce, or willingness to learn.

Experience in office or service management, knowledge of local women's services, and an understanding of health & safety regulations are desirable but not essential.

This role would suit an experienced women's sector professional, or someone with a background in probation, support work, or community services who is ready to step into management.

How to Apply
Please apply without delay, applications are being reviewed on an ongoing basis.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

An exciting opportunity has arisen for a motivated and organised individual to join our Business Development & Commissioning Team as our new Business Development Marketing Officer. This is an exciting opportunity for someone who wants to further build their skills, knowledge and experience in both marketing and business development, working as part of a high-performing team.

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Community Rehabilitation Service. We are the largest centre commissioned by NHS England for Category A neurorehabilitation.

The team plays a pivotal role in generating and overseeing referrals for our frontline services whilst managing all children and young people placement-related activity. In this role, you’ll work closely with our Senior Business Development Marketing Manager to drive referral generating activity through both business development and marketing activity. This may include direct mail and advertising campaigns, both on and offline, through to organising and attending events, both those hosted by other organisations and our own. You’ll play an important role in supporting coordination of and delivery of this activity.

You will have the opportunity to develop and implement your expertise in an environment that is focused on the highest clinical and quality standards. You will work in a 24-acre site which is unusual in its beautiful historic nature, as it is unique in its state-of-the-art facilities including robotic technology and virtual reality.

Staff benefits include London weighting, shuttle bus, and more… Read more below

Role Requirements

To be successful in this role, you’ll demonstrate:

• An understanding of business development and marketing, ideally be in a services-oriented environment but this is not essential.
• Experience in implementing and managing multi-channel marketing campaigns – both on and offline, whether to consumers (B2C), professionals (B2B), or government departments/professionals (B2G).
• Ability to work well with others – both within the BD&C team and across other departments, including the central marketing and communications team who support implementation of our plans.
• Experience in coordinating multiple projects and tasks at one time.
• Strong administrative, computer and communication skills, both written and verbal.
• Ability to work in a matrix environment, with resilience, determination and passion.

Interview Date: Friday 19th September 2025

Terms and Conditions

PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process. 

Strictly no agencies, please.

As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

Role description and core responsibilities 

The Office and IT Assistant plays a key role in the Foundation supporting a busy office, as well as providing hands on support to IT function.

This role goes beyond simply checking off tasks - It is about being confident, approachable, and unafraid to speak up when needed (yes, even with a lighthearted “Hey! Who left their mug in the sink?”).

Office Administration

· Act as first point of contact for general operational enquiries

· Manage post, deliveries and couriers for the Foundation

· Ensure that the office facilities are maintained to the highest of standards and any issues identified are escalated promptly and resolved

· Responsible for ensuring office supplies are maintained and ordered as required

· Responsible for reporting and following up with all office faults/issues to the Facilities Management Helpdesk

· Support office health and safety, including undertaking first aid and fire warden training

· Support Director of Finance and Operations and the Finance team with occasional ad hoc administration tasks as required

· Other general administrative support as required

IT Support

· Liaise with outsourced IT Support for devices setup for new and existing users

· Manage mobile phones for the Foundation

· Manage IT equipment (including Photocopier contract, AV Equipment) at the office and raise any faults with the relevant stakeholder

· Support the Business and Governance Manager with any other IT management as required

· Support Salesforce CRM Administrator with basic Salesforce administrative tasks

· Assist in the coordination of daily operational tasks and processes

· Maintain accurate records and ensure timely processing of orders, invoices, and inventory management

· Liaise with internal teams, suppliers, and customers to ensure smooth communication and operations

Relevant knowledge, experience and personal qualities 

Knowledge & experience:

· Significant office administration experience ideally with broader experience in at facilities management and IT

· Demonstrable experience dealing with stakeholders at all levels

· Strong IT skills are essential, particularly with Microsoft Office 365, Windows, macOS

· Salesforce CRM experience is desirable.

· Interest in environmental sustainability

· Charity sector experience

Personal qualities:

· A team player, flexible and able to respond positively to an ever-changing environment, prioritising work effectively

· Attention to detail with the ability to maintain an excellent level of accuracy

· Highly organised and able to help organise those around them

· A people person, able to work closely with multiple stakeholders

· Excellent communication and interpersonal skills

· Willingness to learn and develop new skills

· Self-starter and independent thinker; able to solve problems and instigate solutions.

· Shows initiative and takes responsibility for own workload

· Absolute discretion in dealing with sensitive and confidential matters

We're looking for an innovative, collaborative and analytical Operations Manager to join our Mental Health & Complex Needs Directorate at our Head Office in Islington.

£55,000.00 per annum, working 35 hours per week.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training
• ILM courses and Apprenticeship Programmes
• Cycle to work scheme
• Employee Assistance Programme for 24-7 confidential support
• Online wellbeing resources
• A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
• Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

The post holder will work collaboratively to deliver on specified projects outlined by the Director of Mental Health & Complex Needs, with the aim of improving quality, performance and supporting the development of a capability building framework to ensure learning and experience translates into action and positive impact.

The post holder will be part of the Senior Management Team responsible for high quality service delivery, health and safety, regulation and internal procedural compliance.

This role is scheduled Monday to Friday.

For a full job description, please visit our website.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.