Operations support manager jobs in whitechapel, greater london
Salary: £42,000 per annum
Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.
The post holder will be contractually based at Hospice House, Britannia Street, London, WC1X 9JG. This role is eligible for the Hospice UK Hybrid Working Arrangement from the start of employment. Our expectation is that you will come to London at least two days each month for team meetings, plus a quarterly ‘all staff’ event, and External Affairs away days a few times a year. The Communications team mostly comes into the office at least once a week. You may also find it useful to visit member hospices. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time.
Benefits:
- 25 days in the first year, increasing to 27.5 days in the second year of service and 30 days in the third.
- Matched pension scheme up to 7% of salary
- Support for staff with caring responsibilities
- Family-friendly culture
How to Apply: CV and supporting statement - using Hospice UK’s supporting statement document – see below
Closing date for applications: 10 am Tuesday 24 June 2025.
Interview dates: Monday 7 and Tuesday 8 July 2025
Job Information:
It’s an exciting time to take on this refreshed role as Digital Marketing Manager at Hospice UK. After significant investment in our digital infrastructure and an overhaul of our communications strategy in recent years, we’re looking for someone to take our digital offering and supporter engagement to the next level.
Line managing a team of two, and with shared oversight of the organisation’s brand, this role leads the delivery of key digital marketing products in the organisation, including our Dying Matters campaign. It’s an influential and visible role within the organisation, and has the great privilege of overseeing the telling of deeply moving human stories of grief and compassion at the end of life.
The Digital Marketing Manager is responsible for creating a rich and varied online experience for Hospice UK’s supporters. Overseeing our digital marketing and content strategies, you will work with powerful personal stories of hospice care, loss and grief. Your goal is to use these to inspire our public audiences to get behind our mission to make sure end of life care is there for everyone who needs it.
You’ll be a key member of our External Affairs directorate, and you’ll manage our digital content and marketing team, leading the delivery of key campaign and marketing content and products. The team is currently made up of three people. You’ll have a sophisticated understanding of how to get our audiences’ attention through effective use of tools including Meta Business, Google search and email marketing.
We recognise that search engine optimisation (SEO) and user experience are both critical to achieving our business objectives. You’ll lead on planning content that is SEO-optimised to get us appearing in front of as many people as possible, and structured in a way that gives users a top-class online experience.
Our social media channels have undergone a transformation since our brand refresh in May 2024, and are now engaging our supporter base – and those new to hospice care – in a highly effective way. You’ll lead the team that plans and produces content for both our member and supporter-facing social channels, finding new and engaging ways to keep growing our social presence.
We’ve made great strides over the past 18 months in working much more effectively with our Income Generation directorate across appeals, organic social media and paid social marketing campaigns. You’ll be a key part of the continuation and development of our work here, sourcing stories and content that further develops our success in these spaces.
With a highly motivated Membership Engagement team in place to strengthen our position as a membership body with the UK’s 200+ hospices, you’ll collaborate with this team to identify opportunities to work with our members for things like photography and filming, social media, and other campaign-related content.
You’ll have a key input into the delivery of content for Hospice UK’s flagship campaigns including Dying Matters and Hospice Care Week. With shared responsibility for brand development and guardianship, the role has significant visibility across the organisation, requiring strong relationship, motivation and influencing skills.
This is a reshaped role which comes at an exciting and important time in Hospice UK’s digital evolution. We’ve significantly invested in our digital footprint and infrastructure in recent years, with a new website and CRM, and a recently completed digital fundraising and social media strategy review now ready for implementation. As we develop a new organisational strategy, you’ll lead the development of new, audience-led and integrated ways to recruit, engage and mobilise our supporters online.
We know that more and more people care about and are motivated by making sure everyone who needs it gets brilliant care when they die, and that family and friends are well supported too. The exciting challenge of this role is to harness that public interest to help drive Hospice UK’s work forward.
For more information about this role please see the Candidate Information pack below
How To Apply
If you would like to apply for this role, please send the following documents to Hospice UK recruitment by 10am on Tuesday 24 June 2025:
- Your CV. Ideally in Microsoft Word format and less than 3 pages of A4
- A completed supporting statement form (where you can demonstrate how you meet the person specification.)
- A completed equalities monitoring form.
We will shortlist candidates based on their CV and supporting statements. A briefing of what to expect will be sent in advance to shortlisted candidates.
Closing date for applications: 10am on Tuesday 24 June 2025.
We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel.
Please make sure you provide your contact details in your email. Please note the interview dates above and let us know if there are accommodations you might need to participate fully in the process. We will try to be flexible.
To be considered for this role you must have the right to live and work in the UK for your application to be progressed. Hospice UK is an equal opportunities employer and welcomes applications from all sections of the community..
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SANE, a leading UK mental health charity, is seeking an experienced and entrepreneurial Senior Individual Giving Manager to join our Fundraising team. In this pivotal role, you will lead the development and delivery of innovative fundraising campaigns across multiple channels - including direct mail, digital, email and social media to grow our individual donor base, improve supporter retention, and increase legacy giving. Working closely with our digital, communications, and senior management team, you will manage regular giving programmes, design targeted legacy campaigns, and create compelling content to drive donations and deepen donor engagement. We are looking for a creative and strategic fundraiser or marketeer with a strong background in individual giving, ideally within the charity or not-for-profit sector. You should have experience running successful multi-channel campaigns, excellent copywriting and communication skills, and strong knowledge of CRMs such as Salesforce or Raiser's Edge. Familiarity with legacy fundraising and UK fundraising regulations is desirable. Above all, you will bring a genuine passion for mental health and a belief in the power of fundraising to create lasting change.
The client requests no contact from agencies or media sales.
Sarcoma UK exists to support everyone affected by sarcoma and to ensure their voices shape everything we do. As we prepare to launch our new five-year strategy, this pivotal role will help embed lived experience at the heart of our work.
We are growing our existing Involvement Programme to ensure patients, families, and supporters are meaningfully involved across all areas of Sarcoma UK’s work. As Involvement and Volunteer Coordinator, you will lead the development of our volunteering and involvement infrastructure creating impactful opportunities that inform our services, drive engagement, and raise awareness of sarcoma.
Reporting to the HR and Governance Manager, you’ll work collaboratively across all internal teams and externally with people affected by sarcoma and their support networks. This is a unique opportunity to shape how we involve our community, build capacity, and deliver on our strategic goals.
Benefits
- Flexible working options including hybrid working
- Pension with 5% employer contribution
- 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
- Additional day off for your birthday
- Health and wellbeing:
- Health Cash Plan
- Therapy sessions
- Wellbeing Group
Our Values
- Pioneering we are leading the way to a better future for the sarcoma community.
- Together we are creating a community to make a difference for all those affected by sarcoma.
- Expert we use our expertise in understanding sarcoma to deliver better outcomes
Duties and Responsibilites:
Involving people affected by sarcoma
- Strengthen and support our existing Involvement Network, keeping members engaged and informed.
- Facilitate a variety of inclusive involvement opportunities for people affected by sarcoma, reflecting diverse capacities, interests, and abilities, and ensuring these align with our Equality, Diversity, and Inclusion (EDI) framework.
- Recruit, induct, and train new Involvement Network members, promoting the network through Sarcoma UK’s communication channels.
- Develop systems to capture meaningful feedback and measure the impact of involvement activities.
- Collaborate with colleagues within Sarcoma UK to create and facilitate meaningful involvement opportunities that engage people with lived experience in our work, ensuring these opportunities are inclusive, accessible, and aligned with our strategic goals
- Champion the voice of patients and families across Sarcoma UK’s work.
- Produce and distribute a regular involvement newsletter to communicate opportunities, updates, and information about the work of Sarcoma UK.
Volunteer Management
- Develop and implement a volunteering programme aligned with Sarcoma UK's organisational objectives.
- Design and maintain efficient systems for the recruitment, screening, induction, and support of volunteers.
- Act as the initial point of contact for volunteer recruitment and onboarding, before handing over management to the relevant staff member (e.g. fundraising event organiser or project lead) depending on the role.
- Define clear volunteer roles and pathways that deliver impact and reflect volunteer motivations and interests.
- Plan and deliver engaging training for volunteers based on role requirements.
- Maintain accurate volunteer records using our database (Raiser’s Edge NXT).
- Develop and manage volunteer policies, procedures, and risk assessments.
- Ensure compliance with volunteering regulations and best practice.
- Monitor, evaluate and report on the impact of volunteering initiatives.
- Administer volunteer expenses and coordinate recognition within agreed budgets.
General
- Support cross-organisational projects that involve people affected by sarcoma.
- Attend Sarcoma UK events and contribute to the wider work of Sarcoma UK.
- Travel occasionally to meetings and events. Occasional evening or weekend work may be required (time off in lieu will be given).
- Work flexibly and collaboratively in a dynamic environment, undertaking other duties as required to support the wider operations of Sarcoma UK.
Sarcoma UK is a national charity that funds vital research and offers information and support to anyone affected by sarcoma.
The client requests no contact from agencies or media sales.
The deadline for applications is Monday 7th July 2025 by 9 AM CET.
Location: London, minutes from Old Street Station
Location type: Hybrid
Reporting to: Chief Executive Officer
Manages: 5
Annual salary: £85K - £95K GBP
Contract type: Permanent
Working hours: Full-time (35 hours per week)
Candidate level: Director
Background
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. A UK registered charity, we work in collaboration with Palestinian communities and trusted local partners, and coordinate with key stakeholders and relevant clusters, to meet a wide range of health and social needs, from providing vital medical aid in emergencies, to supporting the development of better health services for the long term. We also uplift the voices of Palestinians, and campaign for an end to the barriers to health and dignity that come from living through occupation, displacement, discrimination and conflict.
Purpose of role
MAP is in a period of growth and rapid development, and as such, the incoming Chief Operating Officer (COO) will be responsible for the financial strategy and management of MAP and for the leadership of operational areas to help deliver the organisation’s mission and strategic goals. The COO provides support to the CEO in areas of governance, legal and risk management and may deputise for the CEO as required.
Responsibilities
Strategy, vision and leadership
- Be accountable to the CEO and Board in the areas of finance, technology, risk and compliance, supply chain and logistics, and safety and security.
- Advise the CEO and SMT on financial planning, legal, governance and related policy matters.
- Work closely with SMT colleagues to ensure that appropriate processes and systems are in place across the organisation, including delivery against KPIs.
- Serve as the management liaison to the Finance & Operations Committee, Audit Risk & Governance Committee and, where required, to the Board of Trustees; effectively communicate and present critical financial and operational matters at governance meetings.
- Ensure robust, secure and scalable IT systems and infrastructure. Lead on information governance & data protection and identify and drive opportunities for digital transformation.
- Lead on the development of MAP’s strategic goals and objectives in all areas of responsibility and contribute to the development of other goals as well as the overall management of the organisation.
- Work with direct reports to ensure the delivery of an effective strategy in all areas of responsibility.
- Maintain continuous lines of communication, keeping the CEO informed of all critical issues.
- Lead cross-organisational projects in line with organisational strategy and direction.
- Build strong working relationships with colleagues across the organisation at all levels, adopting and encouraging a collaborative working approach.
- Represent the organisation externally, as necessary, in areas under the COO’s responsibility.
- Deputise for the CEO as required.
Team development/leadership
- Oversee, direct, and organise the work of the finance and operations teams.
- Create a high-performing team that is ambitious and passionate about MAP’s vision.
- Ensure staff members receive timely and appropriate training and development, to facilitate continual improvement as individuals and as a team.
- Establish and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities, and conduct annual performance appraisals.
- Mentor and develop staff using a supportive and collaborative approach and motivate the team to be innovative and professional in its thinking and delivery.
Operations
- Upgrade and implement an appropriate system of policies, internal controls, standards, and procedures.
- Ensure annual audits, budgets, and reports in all areas of operations are produced in an accurate and timely manner for SMT, the Board, and Board sub-committees.
- Ensure strong financial controls, risk management and regulatory compliance, including with UK Charity Commission standards, donor requirements and legal and regulatory requirements in countries and territories of operation.
- Build a culture of continuous improvement in operations and ensure appropriate and timely action to address operational risks when they arise.
- Provide analytical support to the CEO and SMT including development of internal management reporting capabilities.
Profile
Person specification
- Recognised professional accounting qualification (e.g. ACCA, CIMA, CIPFA, ACA) or post-graduate business degree mandatory.
- Minimum 10 years’ experience in a senior management role ideally with in-house financial management experience gained in a high-growth organisation.
- Experience either as an employee or board member of a non-profit organisation; must be familiar with non-profit finance and accounting regulations.
- Proven track record of success facilitating progressive organisational change and development within a growing organisation.
- Excellent judgment and creative problem-solving skills including negotiation and conflict resolution skills.
- Bring strong mentoring and coaching experience to a team with diverse levels of expertise.
- Entrepreneurial team player who can multitask.
- Superior management skills: the ability to influence and engage direct and indirect reports and peers.
- Self-reliant and results-oriented, with good problem-solving skills.
- Energetic, flexible, collaborative, and proactive; a team leader who can positively and productively impact both strategic and tactical finance and administration initiatives.
- Exceptional written, oral, interpersonal, and presentation skills and the ability to effectively interface with the SMT, MAP’s Board of Trustees, and staff.
- Ability to operate as an effective tactical as well as strategic thinker.
- Prepared and able to travel when required, including to Lebanon, occupied Palestinian territory, and Egypt.
- Passion for MAP’s mission and commitment to MAP’s values.
Terms and conditions
This job description reflects the key requirements of the role and does not form part of your contract of employment. It can be amended from time to time as the needs of the organisation require and as appropriate to the role.
An offer of employment will be subject to satisfactory references and social media checks.
An applicant’s pack is also available on request.
The deadline for application is Monday 7th July 2025 by 9 AM CET.
Stay updated on the latest jobs by subscribing to our Global Charity Jobs weekly bulletin and if you’re looking for a rewarding career in the non-profit sector register in our database.
Daryl Upsall International actively promotes equality, diversity and inclusion. In recruiting candidates, we seek candidates with the proven skills required; irrespective of race, gender, religion or belief, age, disability or sexual orientation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Haringey Education Partnership
We are a leading education partnership based in Hornsey, north London, committed to improving outcomes for children and young people. We have 160 member schools across Haringey, Enfield and Waltham Forest.
The Role
The Administrative Officer will play a key role in helping to ensure the smooth running of HEP’s operations, events, and communications, and in delivering the high-quality service that underpins our success. This role reports jointly to the Operations Manager and the Lead for Digital and Communications.
Key Responsibilities
Administrative Support
- First point of contact for schools, clients, suppliers, and visitors triaging issues and responding efficiently and helpfully to queries in person, via phone, and by email
- Manage day-to-day administrative tasks including maintaining records and supporting internal workflows and some internal team communications
- Monitoring of shared inboxes across various teams, addressing enquiries in a timely manner
- Work closely with the Operations, Comms, CPD and Curriculum teams to support projects and workstreams
Event / Visitor Coordination
- Prepare and manage meeting rooms and training venues liaising with trainers and delegates
- Assist with the planning and delivery of in-person and online events, including training sessions, conferences, and away days
- Creati event collateral in a professional and timely manner
CPD Support
- Support with organising and hosting online and in-person training and courses
- Support with the development of CPD promotional material including brochures and flyers
- Support with uploading HEPs training programme and events onto website
- Support the technical and logistical setup for virtual meetings and webinars
Communications and Digital Support
- Website administration support, resolving member queries
- Help in creation and distribution of communication materials, such as flyers, newsletters, brochures,podcasts and content for social media/digital channels
- Work with the Communications Team to ensure consistency in tone, branding, and messaging
Essential Skills and Experience
- Proven experience in an administrative or office support role
- Excellent interpersonal and communication skills, with the ability to interact confidently and professionally with a wide range of stakeholders
- Strong IT proficiency, including Microsoft Office Suite, Google Workspace, Canva, Zoom, Mondaycom, Adobe Suite
- Good numeracy and data-handling skills
- Ability to manage time, prioritise effectively, and work flexibly across multiple tasks
- A proactive, positive, and collaborative approach to work
- A strong commitment to improving life chances for children and young people
Desirable Skills and Experience
- Experience of working in or with schools or education settings
- Experience with event coordination or customer service
- Familiarity with maintaining websites and basic content management systems
Other information
Application Process:
- Interested candidates should submit a cover letter detailing their suitability for the role along with a current CV. Interviews will be conducted as suitable candidates apply and we may hire if we find the right person before the job ad closes.
Working at HEP:
- You will be part of a mission-driven team committed to empowering schools and improving outcomes for children and young people.
- You will work in a supportive environment that values learning, innovation, and collaboration.
- We offer opportunities for professional development and encourage staff to shape and grow their roles.
- HEP is an 'in-person first organisation' and this role is in-person/office based, working in Hornsey, north London with the opportunity to visit our member schools and attend events/conferences as required.
We are actively seeking diversity of experience academically and professionally, as well as representing the different communities we serve.
This position will be located in the United Kingdom and therefore a successful applicant must have the Right to Work in the UK in order to commence their employment.
HEP is committed to the safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our safer recruitment checks an online search many be carried out in line with Keeping Children Safe in Education.
Interested candidates should submit a cover letter detailing their suitability for the role along with a current CV.
HEP is a not-for-profit, schools-led school improvement company focused on raising outcomes for all children and young people in our member schools.

The client requests no contact from agencies or media sales.
Amnesty International UK (AIUK) has a simple aim: an end to human rights abuses. Independent, international and influential, we campaign for justice, fairness, freedom and truth wherever they are denied. If you want to use your skills, knowledge, and experience to help fight for human rights, you could be our new Safeguarding Manager.
About the role
The Safeguarding Manager is accountable for ensuring that AIUK has effective, usable and inclusive safeguarding practices, which are carried out by all colleagues, activists, board members and volunteers. The day to day of this role involves working with colleagues in the People & Culture Directorate, and across the rest of the organisation to ensure that all who engage with our work are not put at significant risk of harm, and that where concerns arise an appropriate response happens. The role also supports the People Team in our work on staff wellbeing. The role has a human rights impact by enabling a culture where staff, activists, volunteers, board members and the public can engage with our work on human rights in a safe environment.
More details can be found by downloading the job description from our careers portal.
The role may be for you if:
- You have a good knowledge of UK safeguarding law, standards, systems and good practice in relation to children and adults at risk, and the Charity Commissions requirements.
- You're skilled in clear communication, managing difficult conversations, have sound judgement, and ability to time manage.
- You can manage and respond to concerns in a unique, case-by-case way
- You collaborate and positively contribute to an inclusive culture.
Our Commitment to you
Inclusion, Diversity, Equity, and Anti-Racism (IDEA) are at the core of our values. We want to be an organisation that tackles structural inequality and prejudice as well as be an actively anti-racist organisation. This means taking a meaningful and equitable approach to supporting and developing you and others during your time with us.
New colleagues receive 27 days leave annually (29 after five years), as well as bank holidays (pro rated for part time) and 3 wellbeing days. 2-5% employee pension contributions are matched at 6-9% and we offer 6 months full pay for family leave. We offer flexible working such as compressed work patterns and job shares.
Apply for this role
This vacancy advert may be taken down from job boards earlier than the stated deadline if a high standard of applications is received (if you have started an application in our portal, you will still have opportunity to complete it by the original deadline).
We welcome applications from everyone and particularly encourage applications from people from an ethnic minority background, and people with a disability to help us achieve a balanced representation in our workforce, especially at senior grades.
To reduce bias in our shortlisting process, AIUK operates an anonymised application process. If for any reason you prefer to apply in a different format, or require adjustments in the process, please get in touch. To support all candidates to perform their best at interview, we send questions 24 hours in advance. We are a disability confident organisation.
Please note that due to the nature of the work any offer of employment for this role will be subject to safer recruitment checks, including a basic criminal record check.
Visit amnesty.org.uk/jobs for application guidance and information on benefits, recruitment inclusion and hybrid working.
We are looking for a highly organised and enthusiastic individual to support the management of our special purpose funds (SPFs). These funds contain charitable donations for services across Imperial College Healthcare NHS Trust, and can be used to support projects that benefit patients and staff, over and above what the NHS could normally provide.
In this role you will be responsible for handling the administration of our special purpose fund operations and processes. This will include the management of special purpose fund claims, a dedicated email inbox, invoice processing, engagement with NHS staff who oversee these funds (known as fund advisers) and other ad hoc administrative tasks.
Working closely with the Fund Engagement Officer, you will be expected to manage multiple tasks, deliver strict deadlines and contribute towards the team’s wider objectives and cross departmental working.
You will also be able to benefit from training and development opportunities to assist with your core responsibilities.
We fund better hospital buildings and facilities, pioneering research and advanced medical equipment.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Cord
Cord is an international charity working to make peace a reality where people don’t have the freedom to exercise their rights. We work to build the relationship between those in power and local communities.
We believe that people flourish when all parts of society work together. Peaceful relationships make that possible. The simple act of talking begins a journey of growth which transforms mistrust, includes the excluded and turns adversaries into allies.
Cord operates in eight countries and implements programmes in the following areas:
- Empowering Women & Girls
- Accessing Fundamental Freedoms
- Climate & the Environment
- Economic Empowerment
- Supporting Stronger Societies
Role context:
Cord’s turnover is about £2m a year. About 85% of Cord’s funding is restricted, coming from institutional donors like the EU and the US government, and 15% (about £300K) is unrestricted coming from a committed UK supporter base and other private fundraising streams.
In 2025, Cord operates in eight countries and has offices in Burundi, Myanmar, Laos, & Cambodia. Cord has a global team of thirty people with finance staff across five country teams.
The Finance Manager role is a newly created role which is being introduced to strengthen the organisation’s financial management and control systems. The postholder will work across the breadth of the finance function preparing internal management accounts and external annual accounts.
In 2024, Cord changed its finance system to use Business Central. The Finance Manager will become the organisation’s main ‘admin’ user of the finance system. In the near-term, there will be a particular focus on rolling out further functionality of the system and developing financial policies and procedures.
The Finance Manager will have oversight of the UK finance function through the line management of the UK Finance Officer and will directly deliver on the international side of operations in the areas of donor compliance, programme financial management, partner financial monitoring, and reporting. The role will involve travel to international programme locations.
Key Responsibilities:
- To support the Head of Operations to provide finance team leadership, develop and deliver an annual finance workplan to ensure continual improvement, and to drive finance capacity across the organisation
- To ensure the effective financial management of the organisation create and maintain effective financial control
- To be the Business Central Finance System Lead, developing functionality, troubleshooting and capacitating system users
- To ensure financial compliance: prepare statutory accounts, partner compliance, donor compliance and financial reporting
Cord operates a hybrid structure in the UK with most team members working from home attending the admin office in Coventry for team meetings.
We are a small, committed team who love working together to make a huge impact. If you like the sound of us, then look at the recruitment pack and come and join our team!
Please provide a CV (maximum 2 pages) and a cover letter (maximum 2 pages) that outlines:
- your interest in Cord and the role
- how you fulfil the requirements of the role
Please be sure to include the location where you are based.
The client requests no contact from agencies or media sales.
Job title: Services Manager
Salary: £43,260
Hours: Full time 37.5 hours per week
Location: Home-based in London/Southeast, with significant travel within region and nationwide.
Contract: Permanent
Would you like to be inspired every day in a highly rewarding role? Whether it’s the veterans and family members we support, your colleagues or the partners we collaborate with, you will be working with an exceptional group of people.
At the Poppy Factory, we help Armed Forces veterans with barriers to employment and their adult family members to find meaningful and sustainable employment after service. This often means overcoming significant barriers such as health conditions, criminal records, substance misuse, and homelessness, on their journey to employment. Our aim is to empower veterans, help them to recognise their unique skills and give them the confidence and motivation to move forwards in their careers.
As a Services Manager, you'll play a key leadership role in shaping, delivering and expanding our support services. You'll oversee a team of up to eight passionate team members, helping them deliver personalised, high-quality support to veterans and their families. You'll also lead outreach and engagement in your region, building awareness of our services and ensuring we reach those who need us most.
You'll be joining a values-driven, supportive team that works collaboratively to achieve life-changing outcomes.
What we're looking for
- A collaborative mindset: You will thrive working as part of a team with colleagues based across the UK who support each other in what can sometimes be a challenging role. You enjoy building strong partnerships, and work effectively with colleagues and external organisations to enhance the services we offer to veterans and the Armed Forces community.
- Motivation and commitment: You understand that supporting people facing complex challenges can be demanding - and you're ready to bring the energy, empathy and resilience needed to support your team to succeed.
- Adaptability: This is a hugely varied role and no two days are the same. You will often need to balance competing priorities or quickly shift focus depending on the needs of the people you will be supporting. Balancing operational needs with strategic thinking can present a challenge that you will be confident you can overcome.
- An empowering approach: You believe in people and their potential. Whether supervising your team or developing services, your goal is to support others to grow, achieve and thrive.
Why should you apply?
- A chance to make a lasting impact: Your work will help veterans and their families move forward in life with confidence and dignity.
- Competitive salary and benefits including generous holiday and pension contributions.
- A welcoming and empowering culture, with regular opportunities for team connecting and shared learning throughout the year.
- Flexibility and variety: a mix of travelling in your area, home working and regular visits to the historic Poppy Factory in Richmond, London
- Autonomy and influence: The opportunity to shape your region, build meaningful partnerships, and develop services that meet real needs.
- Be part of an iconic charity with over a century of history supporting the Armed Forces community.
For the full job description and more information about the role please download the Candidate Pack.
Due to the travel requirements of the role and the region covered, it is essential that the post holder holds a full driving licence and access to a car for business purposes.
How to apply
To apply for this position please click "Apply for this job" to submit your CV and a covering letter outlining how you meet the essential criteria in the person specification. Please address your covering letter to Debbie Boughtflower, Director of Operations.
Top tip: we don't recommend using AI to generate your covering letter (we've seen a lot of covering letters and we promise, we can tell!) - we want to know what makes YOU a good fit for the role, and AI covering letters can't capture your personality, values and qualities, or what makes your specific combination of skills and experience an ideal candidate.
The closing date for applications will be 15 June 2025. Please note, we cannot accept late or incomplete applications. Only applications submitted through the online process will be considered.
To arrange an informal conversation about the role, please contact Debbie Boughtflower.
Click here to apply for the role of Services Manager
No agencies please.
The successful candidates will be subject to an enhanced DBS check.
Applying for a role at The Poppy Factory
We usually post jobs with a fixed closing date, although in exceptional circumstances we may review applications on a rolling basis - this will be clearly stated in the job advert.
All applications will be reviewed together following the closing date, and we will shortlist candidates for interview.
We will often conduct first stage interviews via Microsoft Teams, and this may be followed by a second stage interview in person at a suitable location (either in our Richmond offices, or at meeting rooms locally, for regional roles). Where possible, we'll include anticipated interview dates in the job advert.
We will keep you updated on the status of your application, so even if you are not successful, we'll never leave you hanging. We know you'll be anxious for updates, but please be patient - sometimes we receive large volumes of applications and it can take time to thoroughly review and shortlist, or to make a selection following interview. We will get in touch with the outcome of your application or interview as soon as we have an update for you.
We've compiled some advice to candidates which may be helpful as you prepare your application.
Equality, Diversity and Inclusion
We are committed to equality, valuing diversity and promoting inclusion within our workforce. As an equal opportunities employer our commitment is to take positive measures to recruit people from underrepresented groups, and we actively encourage applicants from diverse backgrounds. We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) and LGBT+ candidates as these groups are currently under-represented in our organisation.
As a Disability Confident employer, we offer a guaranteed interview for any job applicant with a disability who meets the essential criteria for the role. Please indicate in your covering letter if you wish to be considered under this scheme. We are also happy to discuss reasonable adjustments to the application or interview process to accommodate disabled candidates.
Additionally, we offer a guaranteed interview to veterans of the UK armed forces or members of the Reservist forces who meet the essential role criteria. Please make it clear in your application if you wish to be considered on this basis. Please note, to be eligible for consideration under this scheme your application must demonstrate that you meet the essential role criteria as set out in the person specification.
We are a family friendly employer and happy to discuss flexible working.
About The Poppy Factory
The Poppy Factory aims to be an exemplar employer. We recognise the impact that working with a challenging cohort can have on our staff, which is why we prioritise work/life balance and support mechanisms including training, supervision and EAP provision.
The Poppy Factory provides competitive terms and conditions of employment, including:
· Opportunity for home-based/hybrid and flexible working
· 28 days’ basic annual leave per year (including a day in lieu of Armistice Day, and 3 days’ Christmas closure), rising to 32 days with long service, plus bank holidays
· Double-matched pension contributions up to 10% employer contribution
The Poppy Factory supports veterans with health conditions and their families into employment, helping them overcome any barriers.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Full time (flexible working options available)
Fixed Term Contract - up to 12 months
Hybrid - Farringdon, London/Home-based
Closing Date: 16 June 2025
Ref 7067
Save the Children UK is seeking a Government & Multilateral Partnership Manager to join our Partnerships for Impact department. We are looking for someone with a passion for building strategic partnerships that drive lasting change for children, and with experience managing complex relationships with governments and multilateral donors.
This role is central to shaping and delivering high-value partnerships that align with our global strategy and support impactful, sustainable programmes. Working closely with teams across Save the Children UK, the wider movement, and external partners, the successful candidate will help secure funding, influence systems, and contribute to long-term positive outcomes for children around the world.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the Function/Team:
Through our Partnerships for Impact function, we catalyse positive change for children by partnering with governments, institutions multilaterals and the private sector. We secure flexible and restricted humanitarian and development funding for an impact focused portfolio, leverage partner expertise to design solutions for systemic change to advance children's rights and keep them safe, healthy and learning.
We focus on building sustainable partnerships for transformative programmes, promoting equitable solutions, amplifying the voices of children most affected by inequality, and prioritise locally led efforts for lasting change. Our balanced and impact focused portfolio of partners helps us catalyse impact by supporting the strategic priorities of our Country Offices and working in equitable partnerships with local partners to build evidence to influence and share knowledge for long term sustainable change.
About the role
The Government and Multilateral Partnership Manager is responsible for the development and management of key partnerships in the portfolio, ensuring high quality income is secured and that partnerships deliver on our impact goals. It leads on all elements of relationship management and communication with key partner stakeholders. It also has oversight of compliance and risks associated with each partnership. This role will work closely with teams across Global Impact, SCI, Country Offices and other Members to ensure opportunities to maximise the impact of each partnership are identified and delivered.
The role may work in multi-disciplinary teams with colleagues to support closer connections to our Country Offices and our Outcomes for Children aims. This role will be adaptable and ready to support impactful partner opportunities where needed across the Global Partnerships team
In this role, you will be responsible for:
• Leading the development and management of partnerships, ensuring high-quality income generation and alignment with impact goals.
• Building and maintaining strong relationships with key stakeholders, ensuring effective communication, reporting, and tracking of financial information to maximise partnership value and impact.
• Working with the Portfolio and Risk team, oversee compliance and mitigate risks to ensure sustainable partnership operations.
• Collaborating with teams across Global Impact, SCI, Country Offices, and Members to identify and deliver opportunities that enhance the impact of partnerships.
• Engaging in multi-disciplinary teams where relevant to grow close connections with Country Offices and drive impactful partnership opportunities.
• Providing support to other areas within the Global Partnerships team to contribute to impactful partner opportunities as needed.
• Taking ownership of global account management responsibilities, expanding beyond SCUK, to support the Movement.
About you
We are looking for someone with the following experience and skills:
• Strong expertise in partnership development and management, with a proven ability to secure high-quality income and align partnerships with organizational goals.
• Comprehensive knowledge of compliance requirements and risk mitigation strategies for managing sustainable partnerships.
• Proficient in financial tracking, reporting, and analysing data to maximize partnership value and impact.
• Skilled in building and maintaining effective communication channels with key stakeholders, including government and multilateral partners.
• Experience working in multidisciplinary teams and collaborating across global networks to identify and deliver impactful opportunities.
• Excellent interpersonal and relationship-building skills, with the ability to engage diverse stakeholders effectively.
• Adaptability and responsiveness to dynamic partnership needs and organizational priorities.
• Strong problem-solving skills with an innovative approach to driving impactful outcomes.
• Exceptional communication skills, both written and verbal, to influence and inspire internal and external audiences.
• High level of organizational and time management skills to handle multiple priorities efficiently.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who are Spinal Research?
We are Spinal Research, the UK's leading medical charity focused on the repair and restoration of the spinal cord. Every two hours, someone in the UK will become paralysed. Globally, it is estimated that 15.4 million people are living with paralysis. It can happen to anyone at any time, changing lives instantly. We fund groundbreaking research that will cure paralysis, ensuring people living with spinal cord injuries will get life-changing treatments.
The Role:
The Office Manager and HR Admin will be responsible for overseeing onboarding, health & Safety and human resources functions pertaining to all employees. The role holder will also be responsible for maintaining the office space, administration and any related governance. This role will provide administration support to the Board of Trustees and act as Company Secretary to the Trust.
Responsibilities:
Office:
- Develop and implement office policies and procedures to ensure smooth operations and compliance with company standards.
- Ensure the office space meets all Health & Safety regulations, including correct up-to-date H&S information made available to staff via noticeboard or similar.
- Owns and maintains positive and productive relationships with property management and third-party vendors and is point of contact for the building management team in case of any issues and for building information sharing.
- Perform other administrative or office-related duties as required to support the effective running of the organisation.
Health & Safety:
- To assume the role of the Health & Safety Officer.
- Responsible for all Health and Safety matters, ensuring that up-to-date legal requirements are met and put in place to ensure the Charity meets the criteria for the yearly Health & Safety assessment.
- Liaise with building management, contractors, and suppliers and escalate any risks or issues as appropriate.
- Provide up to date information and documentation to the team confirming First Aiders and Fire Wardens, ensuring this information is kept up-to-date on SharePoint, in the office and relevant documentation
- Attend training regularly as necessary in keeping with any new legislation.
Human Resources:
- Assist with the recruitment process, including posting job openings, scheduling interviews, and coordinating candidate communication.
- Create and maintain employee HR accounts.
- Onboard and offboard employees adhering to correct processes & procedures, ensuring payroll and benefits information is shared with respective external companies.
- Responsible for sharing all updates relating to new employee training and employment law updates.
- Responsible for ensuring correct relevant policies are in place and filed away correctly.
- Working alongside the legal team to instigate and resolve any employment disputes.
- Responsible for the Charities' insurance renewals & cost reviews, ensuring adequate cover is always in place.
- Keeping up-to-date with employee benefits, reviewing the team’s needs and providing a plan of any recommendations.
- Managing the in-house learning portal and ensuring all employees training is up to date and relevant.
Company Secretarial:
- Administrator to the Board of Trustees.
- Field and action all incoming emails relating to the Charity Commission and Companies House.
- Provide support to ensure all submissions are made ahead of deadlines and recording of tasks in the allocated SharePoint areas.
- Coordinate and schedule all Trustee meetings ensuring all documents are returned ahead of deadlines.
Skill set requirements:
- Proven experience as an Office Manager or similar senior administrative role.
- Excellent organisational and multitasking abilities, with a keen attention to detail.
- Strong communication and interpersonal skills, with the ability to interact effectively with employees at all levels.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) SharePoint and other relevant software applications.
- Knowledge of HR processes, resourcing, and Health & Safety regulations is desirable or the willingness to train in these areas.
- A proactive and adaptable approach to problem-solving and decision-making.
- This role requires a proactive individual with excellent organisational, communication, and leadership skills.
- Flexibility to work occasional additional hours as business needs require.
Benefits:
- Five weeks annual leave plus bank holidays (adjusted for part-time staff).
- Flexible working, with core hours between 10am-4pm.
- Hybrid Remote working. (1 day a week expected in the office).
- Private health insurance cash plan.
- 8% Pension plan.
- Cycle to work Scheme.
- Onsite Gym in office.
If you would like to apply and join our friendly team at this exciting time, please submit your CV and a covering statement (no more than 2 pages) outlining your interest in the role and why you feel you are right for the job.
Commitment to Diversity and Inclusion: Spinal Research is committed to fostering a diverse and inclusive environment. We provide equal opportunities for all applicants, regardless of race, sexual orientation, disability, age, or gender. We welcome applications from all backgrounds and are happy to make reasonable adjustments to ensure a fair recruitment process.
The client requests no contact from agencies or media sales.
Are you a tech-savvy leader, passionate about delivering an excellent service? Do you thrive in fast-paced environments where your decisions directly impact the success of an organisation? If so, we want to hear from you.
As our Service Desk Manager, you’ll be the driving force behind our IT support operations—ensuring our users receive top-tier service and our systems run smoothly. You’ll lead a high performing team, manage incidents, and continuously improve service delivery using data, feedback, and your own innovative thinking. You’ll have responsibility for ensuring the IT Service Desk provides effective end-user support, implement the College’s IT infrastructure policies and ensuring that we minimise the number of service desk calls.
In this dynamic and fast paced role you will help achieve our Service Desk’s ultimate mission of delivering a high standard of support and customer satisfaction.
What you’ll do
- Leading and mentoring a high-performing Service Desk team
- Managing day-to-day operations and acting as the go-to escalation point
- Driving service improvements using KPIs, feedback, and best practices
- Supporting AV and video conferencing across the College
- Playing a key role in exam delivery and IT project support
- Collaborating with stakeholders to enhance user experience and IT service quality
What you’ll need:
- Proven experience managing an IT Service Desk
- ITIL v3/v4 Foundation or equivalent experience
- Strong knowledge of Microsoft 365, Windows 10/11, and ITSM platforms
- Excellent communication, leadership, and problem-solving skills
- A customer-first mindset and a passion for continuous improvement
- A proactive, self-starting attitude and a love for learning.
- A commitment to data protection, security, and sustainability.
- Excellent interpersonal, oral, and written communication skills, with the ability to explain complex issues clearly.
- Strong critical thinking skills and the ability to identify workarounds and solutions.
- Self-motivated and able to work effectively within a team and collaboratively across the College.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
About the opportunity
Do you thrive on delivering outstanding support?
This newly created role within the Regional Fundraising Support Team plays a key part in driving the Regional Fundraising Team’s 2030 strategy — streamlining processes, enhancing efficiency, and ensuring unified ways of working across all three nations.
You'll be joining a team rich in expertise and experience, where collaboration is essential.
It is an exciting time to join Regional Fundraising. As a growing team with ambitious goals over the next five years, your success in this role will support Alzheimer’s Society to campaign for change, advance research toward a cure, and provide vital support for people living with dementia today.
This is a homebased role with occasional travel for internal meetings. You must reside in the UK and have the correct right-to-work documents to work in the UK.
About you
We are looking for a dedicated individual with a passion for delivering high-quality support, exceptional organisational and time management skills, and a keen eye for detail. As data handling is a key component of our team's work, proficiency in Excel is essential for success in this role.
First round of interviews are planned for week commencing 30 June 2025.
Questions? Attend our drop in session: Wednesday 11th June, 1pm - 2pm, email our careers team on for joining details!
What you’ll focus on:
- Management of data quality processes
- Supporting the continual review of processes and systems for efficient and innovative ways of working
- Producing weekly and monthly reports to support income generation across all four core income streams within Regional Fundraising
- Supporting the training of Regional Fundraising colleagues on systems and processes
- Working closely with the multi-disciplined Regional Fundraising Team across England, Wales and Northern Ireland and with the wider Income and Engagement Directorate.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about fashion or furniture and want to make a difference through your work? We are looking for a dynamic and experienced Store Manager to join our team, focusing on driving sales while supporting our charitable mission.
About Emmaus Greenwich
Emmaus Greenwich is a unique charity that offers a home, work experience, and individual support for up to 45 people who have experienced homelessness and social exclusion. We don’t just give people a bed for the night; we offer a home, meaningful work opportunities, and a sense of belonging.
At the heart of Emmaus Greenwich is our companions. Companion is the name given to people who live in an Emmaus community and contribute to the social enterprise, where they support themselves and one another.
Emmaus Greenwich offers an individual holistic package of support and a tailored development plan to support each companion develop new skills (or build on existing ones) to boost confidence, improve mental and/or physical health and wellbeing, and increase employability.
About the Role
As the Store Manager, you will play a key role in supporting our Retail Manager to maximise sales and ensure the smooth operation of our retail business. You’ll be part of an enthusiastic Retail team that values collaboration, innovation, and a shared commitment to positive change.
Key Responsibilities:
- Assist the Retail Manager in achieving sales targets and operational goals.
- Lead, inspire, and manage a dedicated team, including staff and volunteers.
- Ensure exceptional customer service and a welcoming store environment.
- Manage inventory, merchandising, and store presentation to align with brand standards.
- Oversee daily store operations, including cash handling, reporting, and compliance.
- Contribute to marketing initiatives and community engagement efforts.
About You:
- Experience: Previous experience in a store management role within the fashion or furniture industry is essential.
- Skills: Strong leadership skills with proven line management experience. Experience managing volunteers is highly desirable.
- Attitude: Positive, proactive, and passionate about driving change. A “can-do” attitude and optimism for the future are a must.
- Passion: Enthusiasm for fashion, furniture, and making a positive impact through charity-focused work.
Why Join Us?
- Training: Additional training and development opportunities will be provided.
- Team: Join a friendly and supportive team that is dedicated to making a difference.
- Impact: Be part of a company that values its people and their contributions to both business and community.
If you’re ready to take the next step in your career and share our passion for fashion and positive change, we’d love to hear from you!
How to Apply:
Please submit your CV and a cover letter explaining why you would be a great fit for this role.
Emmaus Greenwich supports people to move on from homelessness




The client requests no contact from agencies or media sales.
About the role:
Step into a role where your leadership can spark real change - not just for individuals facing some of the toughest moments in their lives, but for your own professional journey too. As the first Service Manager at Single Homeless Project's (SHP’s) brand new Westminster Harrow Road Assessment Hub, you’ll be at the heart of a dynamic responses to street homelessness. This isn’t just management - it’s the chance to lead a skilled, passionate team delivering intensive, life-affirming support in an area with some of the highest levels of need in London. Every day brings new challenges, fast decisions, and the opportunity to make an immediate difference to our clients lives.
You’ll oversee a highly motivated team working quickly and compassionately to assess needs, open up housing pathways, and connect people with vital services - from healthcare and immigration advice to long-term housing and reconnection with their home boroughs. Through your leadership, you’ll ensure the hub runs smoothly and effectively, reducing time spent on the streets and creating space for lasting change. This is a role for someone who thrives on fast-paced, meaningful work and who’s ready to develop their career in a forward-thinking organisation like SHP, where innovation, collaboration and personal growth are part of the everyday.
About you:
- Strong background in homelessness, housing, or support services.
- Confident in leading multidisciplinary teams in high-pressure environments.
- Understands trauma-informed care and the importance of personalised, outcome-focused support.
- Skilled and experienced in building partnerships and navigating complex systems with confidence and clarity.
- Committed to making a real difference in the lives of vulnerable people.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 15th June at midnight
Interview date: Monday 23rd and Tuesday 24th June Online via Microsoft Teams
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.