Operations volunteer roles

Volunteer Opportunity: Country Director (USA)

Organization: HELPING CHILDREN INC.
Location: United States (Remote with occasional in-person tasks)
Closing Date: 31st July 2025

About Us:
HELPING CHILDREN INC is a nonprofit organization registered in California, committed to improving the lives of children globally. Through various initiatives, we aim to provide resources, support, and opportunities that empower underprivileged children to thrive.

Role Overview:
We are seeking a dedicated and proactive Country Director to oversee and manage the establishment of our operations in the United States. This is a volunteer position ideal for someone passionate about making a difference and contributing to a meaningful cause.

Key Responsibilities:

• Banking Operations: Open and manage a bank account for the organization in the USA.
• Office Setup: Identify and secure an appropriate location for our office space in the United States.
• Networking: Build relationships with local stakeholders, including potential donors, partners, and volunteers.
• Compliance: Ensure the organization adheres to all legal and regulatory requirements for nonprofit operations in the USA.
• Coordination: Act as the primary point of contact between the USA office and the headquarters in Sri Lanka.

Requirements:

• Based in the United States (California preferred).
• Strong organizational and leadership skills.
• Familiarity with U.S. nonprofit operations, including legal and financial regulations.
• Ability to work independently and meet deadlines.
• Passionate about helping children and supporting nonprofit missions.

What We Offer:

• A chance to make a lasting impact on the lives of children in need.
• Networking opportunities within the nonprofit sector.
• Recognition for your contribution to a global cause.

How to Apply:
Interested candidates should send a cover letter and resume detailing their qualifications and interest in the position  by 31 July 2025.

Join us in making a difference—one step at a time.

Why do we need your help?

Food banks provide three-day emergency food parcels for people in crisis, working in partnership with organisations across the community. Drivers play a fundamental role in the running of the food bank, collecting food donations from a variety of locations such as supermarkets or churches across the local area as well as distributing the sorted donations from the warehouse to the local food bank centres. You will be given all the required training and provided with ongoing support and development opportunities. You will also have a main contact at the food bank throughout your time volunteering with us.

What will you be doing?

• Collecting food donations from collection points such as supermarkets, schools and churches within Brent

• Coordinating with the warehouse manager and supermarket community champions

• Delivering the food donations to the warehouse, located in Willesden

• Transporting sorted food from the warehouse across two food banks within Brent

• Regular loading and unloading of vehicles, helping your driver buddy

• Regular driving across the local area

The skills you need:

• Clean and current driving licence

• Physically strong and capable of carrying heavy boxes of canned foods

• Experienced and confident driver, you will be driving a small van around Brent

• Adaptable and flexible, sometimes we need to change your driving route or times

• Personable and committed, you will be the representatives of Brent Foodbank amongst our supermarket community

• You will need to follow the driving policy of the food bank

• You should enjoy being part of a volunteer team

• Have an eye for detail and be able to solve problems

• If you can’t drive but enjoy being out on the road, you can also be a driver buddy!

What’s in it for you?

• Using your existing skills to make a difference

• Meet new people who share your passion to end poverty in the community

• Make a real difference to the running of your food bank

• The opportunity to serve your local community

You will be given all the required training and provided with ongoing support and development opportunities. You will also have a main contact at the food bank throughout your time volunteering with us. 

We recognise that we have under-represented groups within our team. As part of our commitment to diversity and equality of opportunity we are actively encouraging applications from under-represented groups such as parents or carers who are re-entering volunteering after a career break, people who are LGBTQ+, from Black, Asian, and Minority Ethnic (BAME) backgrounds, with a disability, impairment, learning difference or long-term condition.

Why we want you
As branch secretary you help coordinate a range of activities and a calendar of events to help spread the word about SSAFA within your community. To ensure that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

What you will be doing

• Communication with branch volunteers
• Providing timely reports and information to SSAFA’s central office
• Co-ordinating a programme of meetings including an AGM, branch meetings, committee meetings, training etc..

The skills you need

• Friendly and approachable
• Strong administration skills
• Great written and verbal communication skills
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Support in your role from the team at SSAFA
• Develop your experience and skills which you can highlight on your CV and in job interviews

Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Children of Voices is a hugely respected charitable organisation helping to improve the lives of young people and their families through genuine care, love, and support.  

We are currently seeking a volunteer Personal Assistant/Office Manager. This role is ideal for an individual with experience as a P.A./Manager looking to work within the charity sector. 

Responsibilities typically include: 

• Acting as a first point of contact for enquiries: (email/calendar management and phone calls, managing diaries 

• Typing, compiling, and preparing reports, presentations, and correspondence. 

• Miscellaneous tasks to support the CEO which will vary according to projects and tasks but could include fundraising, event planning, social media, community outreach, press & PR. 

• Managing databases and filing systems. 

• Implementing and maintaining procedures/policies & administrative systems 

• Forming a relationship with our clients as they are part of the community. 

Essential skills for this role are: 

• Organisation skills: The ability to prioritise tasks, manage time, and keep track of deadlines is crucial.  

• Communication skills: should be able to communicate effectively in writing. 

• Attention to detail: the ability to pick up on small details can prevent costly mistakes from occurring. 

• Problem-solving skills: the ability to identify and resolve problems quickly and efficiently.  

This is an exciting opportunity to contribute to a worthy cause. The organisation has a warm and friendly atmosphere and will be extremely rewarding for the candidate. 

The Vacancies:

Emersons Green Village Hall is seeking to recruit a maximum of six new Trustees to its Board. We are particularly interested in hearing from you if you have professional experience of accountancy, banking, marketing or facilities management or if you attend activities or events at Emersons Green Village Hall.

Our Trustee vacancies are voluntary roles with a minimum time commitment of approximately two hours per month. Our Trustees attend our bi-monthly Board Meetings, which last up to two hours and are usually held on Tuesday evenings, and our AGM. Our Trustees may also support our Operational Staff between meetings if they wish to give more of their time and expertise. All meetings mentioned above are held in-person at Emersons Green Village Hall. Any other meetings may be held in-person or via Teams.

The Role of Trustee:

Trustees shape the strategic direction of our charity and are also its company directors. The role is an opportunity to make a difference in the voluntary sector and provides good experience of senior management. We are also happy to provide references for our Trustees upon request.

Please note that all Trustees must be aged 18 years or older.

About Emersons Green Village Hall:

Emersons Green Village Hall is a charity which runs the community centre with the same name. Our aim is to be at the heart of the community. We run our own events and activities and hire out our rooms.

How To Apply:

Please send your CV with contact details of two referees. While we do use LinkedIn, we will not accept your LinkedIn profile in lieu of your CV.

The first step is for our Company Secretary to show you around Emersons Green Village Hall and answer any questions about our operations and the building. If you wish to proceed with your application after your visit and discussion, the Chair of Trustees will take up your references. If these are satisfactory, the Chair will interview you. The Board will then discuss any candidates proposed by the Chair at our next Trustee Meeting and you will be notified of the outcome by the Chair.

Our Company Secretary will then arrange for successful candidates to complete the necessary paperwork, including a basic DBS Check, before starting their roles as Trustees. Please note that the Chair meets with all new Trustees at the commencement of their role, to ensure that they receive an appropriate induction.

 We are seeking a dynamic and dedicated individual to take on the role of Community First Aid Network Leader who can work and lead volunteering groups and leaders in their own way, supported by our central teams

At St John Ambulance, we are looking to embed ourselves within our communities, delivering support which is tailored to the needs of those communities whilst providing a positive experience for our Volunteers.

We need leaders who are passionate about making a difference in their communities, who care about helping and developing others, who will lead and inspire a volunteer movement across a geographical area to deliver Community First Aid, Community Education and Community Fundraising as well as develop our offering for young people. Through leading a team of Volunteer leaders, you will drive excellence in delivery, develop an inclusive and diverse volunteering experience for new and current volunteers, and help navigate through change to build a bigger and better St John Ambulance.

 As Network Lead, you’ll get a huge sense of satisfaction and pride through supporting a team and our volunteers to deliver our essential services. It’s great for you, great for your community and great for our nation.

 We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles is included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

Volunteers would be expected to attend training for the role both online and in person, to attend regularly network weekly meetings to enable them to keep their skills up to date.

If you are successful, you will need to undertake relevant training for the role, details of which will be discussed after you have been appointed.

Closing date for these opportunities is: 11/08/2025

To apply for this opportunity, please follow the link below:

Are you a creative, passionate fundraising wanting to make a differene to the lives of cats and kittens in York and the surrounding areas? Join us as a Fundraising Coordinator to support our charity's work! 

Role overview:

​As the Volunteer Fundraising Coordinator, you will play a vital role in helping us raise the essential funds that keep our cat rescue work going. This position is key to ensuring we can continue to provide care, veterinary treatment, food, and a safe haven to cats in need. You will take the lead on planning and delivering fundraising activities and work closely with the wider team to help grow support for our charity.

Key responsibilities:​​​

• Fundraising campaigns: Plan, lead and deliver creative fundraising initiatives (both online and in-person).

• Event coordination: Organise and promote fundraising events such as raffles, auctions, online events, and local community events.

• Donor engagement: Build and maintain positive relationships with donors, thanking them and keeping them informed about how their contributions are used.

• Grant applications: Identify grant and funding opportunities.

• Collaboration: Work closely with trustees, the social media team, and other volunteers to align fundraising with our campaigns and goals.

• Tracking and reporting: Keep accurate records of donations, event outcomes, and supporter engagement to help inform future planning. 

What we’re looking for:​

• Fundraising experience: Previous experience in fundraising is essential – whether in a charity, community group or similar role.

• Excellent communication skills: Confident in engaging with people online, over email, and in person.

• Creative thinking: Able to bring fresh ideas and identify new opportunities for income generation.

• Organisational skills: Able to manage your time well, plan ahead, and juggle a variety of small tasks or projects — all while working within the limitations and resources of a small, volunteer-led charity.

• Passion for animal welfare: A genuine desire to help cats and support their journey to safety and adoption.

Why Join us?​

• Make a difference: Your work will directly support the rescue, care and rehoming of cats in need.

• Use your experience for good: Put your fundraising knowledge to work in a role that creates visible impact.

• Supportive community: Join a warm, friendly team of passionate animal lovers.

• Enhance your skills in communication, organisation, teamwork, and problem-solving

• Gain a sense of purpose by supporting a cause you care about and making a real difference

• Networking opportunities with like-minded volunteers, local businesses, and donors

• CV-boosting credentials that stand out to employers and universities

• Leadership experience through coordinating events, managing tasks, and motivating others

• A great way to make friends and meet new people in a supportive, social environment

• Personal fulfilment from seeing the impact of your efforts

• Confidence building through events and community interactions

• Flexible volunteering hours to suit your schedule

• References and endorsements available.

Acting as the link between food donations coming in and reaching those in crisis, you’ll support the smooth running of your local food bank. You’ll be part of a team overseeing and running the replenishment order, with large volumes of stock moving from the warehouse to the Foodbank distribution centre. This is a physical role as you’ll be on your feet a lot and you must be comfortable with some heavy lifting and maintaining a clean and safe warehouse.

Why we want you

Food banks provide essential community services to people in crisis. By volunteering as a warehouse assistant, you can make a real difference to people’s lives providing vital help and support locally. This role is an essential part of how Brent foodbank operates and without it we would not be able to run all of our weekly sessions.

What you will be doing

• Fulfilling the replenishment requests from our Foodbank shop
• Lifting cardboard and plastic crates in and out of the van in line with current manual handling guidelines
• Keeping warehouse area clean and tidy at all times, ensuring relevant materials are recycled
• Following Health and Safety guidance, manual handling training and the other policies and procedures related to the running of the warehouse
• Undertaking any other duties that may be reasonably expected to fulfil the role
• If applicable, and interested, becoming one of our van drivers (optional)

The skills you need

• Punctuality and reliability
• Good communication skills
• Good sense of humour
• Strong team player
• Ability to undertake heavy lifting (in line with manual handling guidelines)

What's in it for you

• Knowledge that you a vital part of the Foodbank
• Being part of a dynamic and fun team
• Meet new people who share your passion to eradicate poverty in the community

Volunteer Opportunity: General Coordinator

Are you looking to advance your coordination skills while making a profound impact on vulnerable communities? Join our dedicated team as a General Coordinator at Roots in Northern France. This role offers you the opportunity to apply and expand your coordination expertise in a meaningful and dynamic environment.

Position: General Coordinator (Volunteer)

Commitment: Minimum 6 months

Location: Northern France

Start Date: Beginning of August2025

About the Role

As the General Coordinator, you will be at the forefront of our mission, playing a crucial role in managing our operations and supporting refugees. You will oversee daily activities, ensure effective logistics, and foster a collaborative environment among staff and volunteers. This position is ideal for someone looking to deepen their experience in coordination while making a significant difference.

Key Responsibilities

• Operational Oversight: Ensure smooth and efficient day-to-day operations.

• Logistics Management: Coordinate schedules, resources, and logistical needs effectively.

• Volunteer Support: Assist in recruiting, training, and guiding volunteers, promoting a positive and cohesive team spirit.

• Communication: Act as a vital link between various teams, stakeholders, and external partners.

• Safeguarding: Uphold and implement our safeguarding policies to protect all individuals involved.

• Problem Solving: Address and resolve operational challenges promptly and effectively.

What We Offer

• Comprehensive Training: Receive detailed training to help you excel in your role.

• Accommodation & Meals: Comfortable housing and nutritious meals are provided. A small stipend is also available 

• Professional Development: Enhance your coordination and management skills in a practical setting.

• Community Impact: Make a meaningful difference by supporting and empowering refugees in Northern France.

Qualifications

• Driving Experience: Must have at least 3 years of driving experience.

• Experience: Previous coordination or management experience is beneficial but not required; we provide full training.

• Skills: Strong organizational, communication, and leadership skills.

• Attitude: Proactive, enthusiastic, and a team player.

• Commitment to Safeguarding: Understanding and commitment to upholding safeguarding principles.

Why Join Us?

By volunteering with us, you will:

• Develop Key Skills: Build and enhance your experience in coordination, leadership, and safeguarding.

• Make a Tangible Difference: Contribute significantly to the support and empowerment of refugees in Northern France.

• Form Meaningful Connections: Work with a diverse group of passionate and committed individuals.

• Experience Personal Growth: Achieve significant personal and professional growth through your involvement.

How to Apply

If you’re ready to take on this impactful role and grow your coordination experience, we’d love to hear from you!

For more information or to apply, please contact us.

Take the next step in your coordination career and join us as a General Coordinator. Your journey to making a real difference starts here!

Note: This is a volunteer position with a minimum commitment of 6 months.

Our Visitor Welcome volunteers create a positive first impression with a warm welcome; helping all visitors get all they need from their visit. You’ll also help us provide a personalised thank you, leaving people with a positive lasting impression. 

 This role will suit you if you are:

• Someone who loves meeting people and being part of a team
• Looking for new experiences
• Wanting to utilise your communication skills or develop them further
• Someone who enjoys a busy environment
• Happy working outdoors in all weathers
• Comfortable being in a physically active role

Tasks and responsibilities

• Creating warm welcomes for every visitor, putting their needs first
• Sharing information, answering questions and helping visitors get the most out of their visit.
• Giving personalised ‘goodbyes’ and heartfelt ‘thank yous’
• Multi-tasking across the site to help us keep the property looking fabulous, reporting where something may need attention.
• Looking out for ways to do the little things that make a big difference. This might include driving visitors around on our Shuttle, or supporting in the bookshop.
• Helping visitors get their bearings and informing on the best routes around the property depending on their needs and our offer.
• Finding out what’s on offer at Ickworth and other local sites, so you can encourage people to do more, stay longe and bring others. Promote the National Trust and deepen their connection to our cause.
• Keeping in touch with the wider team, so you know what’s happening, particularly during event days.
• You are important in making sure things run as smoothly as possible – this includes getting to know health and safety and evacuation procedures.

By getting involved you could:

• Join an enthusiastic and varied team and form new friendships
• Volunteer at this beautiful and inspiring property
• Enjoy new experiences and learn something new every day
• Let your personality shine, and build connections with our visitors and wider property team
• Know you have made a difference to someone’s day out 

You’d also be joining Europe’s largest conservation charity and the wider National Trust team proudly looking after 780 miles of coastline, over 250,000 hectares of land, over 500 historic houses, castles, ancient monuments, gardens, parks and nature reserves (including lighthouses, villages, pubs and a gold mine!). We are a unique charity welcoming millions of people each year and with a vision to open up places for the benefit of everyone, for ever. 

 All National Trust volunteers will be asked to

• Respect and uphold the National Trust values whilst volunteering with us.
• Complete training required of all NT volunteers and any role specific training
• Adhere to relevant policies and processes including safeguarding, health and safety, and equality and diversity. 

 We want all our volunteers to feel welcome and to have an equally positive experience when volunteering with us. So, volunteers will:

• Be provided with the necessary induction, training, equipment and reasonable adjustments to do this role well and safely
• Be offered expenses to cover agreed travel costs between home and place of volunteering.
• Have remote access to support, news and rotas via our volunteer website 

Skills acquired: Advice & Guidance, Bus/Van Driving, Communication Skills, Community Development, Customer Service, Decision Making, Event Support, Fundraising, Guiding, Interpersonal Skills, Public Relations, Teamwork

At Oxfam Online Hubs, we sell donated clothing, textiles and accessories through the unique Oxfam Online Shop. We focus on showcasing our most fabulous donations; from on trend high street to designer labels and vintage pieces. As an Online Hub Volunteer you can help with whatever part of the business that interests you. Put your passion to good use while learning new skills. Best of all you’ll be raising vital funds to support people facing poverty around the world.

About this role

We will give you all the training and support you need so you will develop your skills as part of our team. You don’t need to have any experience – we’ve got you covered. You can also get some lunch and travel costs too. Whatever you need, we’re here to help.

Build your CV, skills, and confidence. You can try a bit of everything or specialise in key areas:

Books: You could select, sort, and price donated books. Research valuable, rare and antiquated stock or list items for the online shop. Focus on what interests you!

Jewelley: You will work closely with our in-house specialist, learning how to sort and value jewelley. The best pieces will be photographed and listed to our Online shop. Making more your thing? We are also looking for creative volunteers to make jewllery for our Festival Shops. 

Garment Care: Your role is designed to make the most out of each donation. You’ll be responsible for hanging and steaming clothing and homewares, identifying damaged items and if you’re handy with a needle and thread, helping out with basic repairs.

Photography: Your role is essential for showcasing the amazing donations we receive. You’ll be responsible for creating a visual library of images, including photographing and editing, ready to be uploaded on the Oxfam Online Shop.

Copywriter: You’ll create accurate, exciting, and consistent listings, correctly pricing stock, measuring garments and uploading this information to our online listing programme. You will be given the opportunity to specialise in areas such as Womenswear, Menswear, Kids and Homeware.

Warehouse Operative: Your role is essential in giving the best possible customer service. You’ll be responsible for picking orders which have sold through the Oxfam Online Shop, packing them and sending them on their way to the customer.

Specialists: Vinyl, cds, coins, homeware and collectables....we have lots of other categories in need of support!

Volunteering that works for you

Volunteering can be very flexible to suit you. So even if your availability or skills don’t match this role, get in touch and we will find something right for you. By volunteering for a few hours a week, you will meet new people and have some fun for a good cause. At Oxfam we know that everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role which works for you.

Our Visitor Welcome volunteers create a positive first impression with a warm welcome; helping all visitors get all they need from their visit. You’ll also help us provide a personalised thank you, leaving people with a positive lasting impression. 

 This role will suit you if you are:

• Someone who loves meeting people and being part of a team
• Looking for new experiences
• Wanting to utilise your communication skills or develop them further
• Someone who enjoys a busy environment
• Happy working outdoors in all weathers
• Comfortable being in a physically active role

Tasks and responsibilities

• Creating warm welcomes for every visitor, putting their needs first
• Sharing information, answering questions and helping visitors get the most out of their visit.
• Giving personalised ‘goodbyes’ and heartfelt ‘thank yous’
• Multi-tasking across the site to help us keep the property looking fabulous, reporting where something may need attention.
• Looking out for ways to do the little things that make a big difference. This might include driving visitors around on our Shuttle, or supporting in the bookshop.
• Helping visitors get their bearings and informing on the best routes around the property depending on their needs and our offer.
• Finding out what’s on offer at Ickworth and other local sites, so you can encourage people to do more, stay longe and bring others. Promote the National Trust and deepen their connection to our cause.
• Keeping in touch with the wider team, so you know what’s happening, particularly during event days.
• You are important in making sure things run as smoothly as possible – this includes getting to know health and safety and evacuation procedures.

By getting involved you could:

• Join an enthusiastic and varied team and form new friendships
• Volunteer at this beautiful and inspiring property
• Enjoy new experiences and learn something new every day
• Let your personality shine, and build connections with our visitors and wider property team
• Know you have made a difference to someone’s day out 

You’d also be joining Europe’s largest conservation charity and the wider National Trust team proudly looking after 780 miles of coastline, over 250,000 hectares of land, over 500 historic houses, castles, ancient monuments, gardens, parks and nature reserves (including lighthouses, villages, pubs and a gold mine!). We are a unique charity welcoming millions of people each year and with a vision to open up places for the benefit of everyone, for ever. 

 All National Trust volunteers will be asked to

• Respect and uphold the National Trust values whilst volunteering with us.
• Complete training required of all NT volunteers and any role specific training
• Adhere to relevant policies and processes including safeguarding, health and safety, and equality and diversity. 

 We want all our volunteers to feel welcome and to have an equally positive experience when volunteering with us. So, volunteers will:

• Be provided with the necessary induction, training, equipment and reasonable adjustments to do this role well and safely
• Be offered expenses to cover agreed travel costs between home and place of volunteering.
• Have remote access to support, news and rotas via our volunteer website 

Skills acquired: Advice & Guidance, Bus/Van Driving, Communication Skills, Community Development, Customer Service, Decision Making, Event Support, Fundraising, Guiding, Interpersonal Skills, Public Relations, Teamwork

Help shape the future of Merton’s vibrant voluntary, community and social enterprise sector.

Merton Connected is seeking two to three new trustees to join our experienced board at an exciting time of growth. We’re looking for people who bring curiosity, strategic thinking, and a commitment to inclusive community development; whether this is your first governance role or you’ve supported other organisations before.

You’ll help shape our strategy, strengthen good governance, and champion the voices of local organisations and residents. You’ll be part of a collaborative board that works closely with our leadership team to support a thriving voluntary, community and faith sector in Merton.

We’re particularly keen to hear from individuals with insight or experience in:

• Marketing and communications

• Digital and AI operations

• Income generation and fundraising

• Impact and performance measurement

We also welcome diverse lived experience, fresh perspectives, and strong local connection to Merton.

What you’ll gain:

• A chance to influence local priorities and make a meaningful difference to people’s lives

• Insight into the workings of a well-connected, values-driven infrastructure charity

• Opportunities to share your knowledge and develop your strategic and leadership skills

• A welcoming, inclusive board committed to learning and collective impact

Time commitment: 4–6 meetings per year (including strategy days), with occasional subgroups or events
Support offered: Full induction provided, with out-of-pocket expenses reimbursed

We’re taking a flexible, phased approach to recruitment to make it easier for people to apply over the summer, while encouraging early applications where possible.

Lead Volunteer Role Description

• To update the Volunteers’ Rota from the Court diary and ensure that each Volunteer in the team and the CCSS office has a copy. Wherever possible, the Rota should be kept on a computer for updating and emailed to the rest of the team and the office. 

• Ensure sufficient numbers of Volunteers are on duty for effective and appropriate support for bereaved families and witnesses who attend the Inquests.

• To arrange and re-arrange the Rota between the Volunteers, noting any holiday or leave of absence dates.

• Ensure a finalised Rota is sent to the office at the end of each month in order for volunteer expenses to be checked and processed.

• To ensure that all the Volunteers have each other’s contact details and the Volunteer emergency contact details are included in the court file and updated when changes occur.

• To ensure monthly and yearly statistics are kept up to date and to send the Monthly Statistics to the Volunteer who collates the stats at the end of each month.

• To ensure there are sufficient Report Forms for the Volunteers’ use if collecting stats in paper format.  If alternative methods of collecting stats are used, to ensure that the team are all using the same method.

• To inform the Operations & Training Manager and the CCSS office of the need for more Volunteers or of any leavers.

• To assist with the recruitment interviews and induction of new Volunteers.

• Responsible for the support of new Volunteers and their final sign off.  Where the Lead Volunteer has concerns about the level of support required or the competency of a new Volunteer, they should refer those concerns to the Operations & Training Manager.

• To organise Volunteer team meetings (minimum of 3 meetings per year) and to inform the Operations & Training Manager and the CCSS office via email of the dates of these so they can attend if necessary/appropriate.

• To immediately refer any serious concerns raised by the Coroner or Coroner’s Officers to the CEO.

• To inform the CEO immediately of any issues or concerns that arises at the Court that might impact on the CCSS.

• To provide local information for the Helpline Court Information Sheet when requested.

• To ensure the team follow the practices of the court and work in partnership with the court staff.
• To forward any testimonials about the support provided by our volunteers to the CCSS office.

• Responsibility for maintaining the stock of CCSS leaflets.

• Organise cover for themselves when they are on holiday or need to take time off.