Opportunities jobs in london, greater london

Are you passionate about using digital innovation to create positive change?

Join us as Digital Product Owner and help transform the lives of young people worldwide.

In this key role, you’ll manage inclusive, engaging, and effective digital products that support young people to build confidence, develop skills, and access pathways to self-employment or work.

You’ll lead the development of product roadmaps, with a focus on integrating cutting-edge AI solutions to enhance our learning platforms. Working across regional teams and partners, you’ll align efforts into a unified roadmap to serve a global audience.

Proficiency in data management and insights is central to this role. You’ll advise and oversee the development of processes, strategies, and governance frameworks to ensure quality, consistency, and actionable insight across our digital products.

Your strong project management skills will help you guide cross-functional teams and stakeholders to deliver innovative, user-centred solutions on time and within scope. You'll take a consultative, collaborative approach to ensure products align with our strategic goals and broader digital proposition.

Working closely with the digital and design team, regional colleagues and stakeholders, you’ll use your expertise to influence decision-making and embed best practices within our governance framework.

Ready to make a difference?

Apply now and help us deliver impactful digital solutions that unlock potential and transform futures.

About Women in Prison

Women in Prison is a national, women-led, feminist organisation. We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.

Job Description:

Job Purpose:
Women in Prison’s Advocates deliver high-quality, trauma-informed, independent advocacy for women in communities and in prisons, which focuses on early intervention, and holistic provision as part of a ‘whole system’ multi-agency response that looks to address the root causes of women’s offending. 

The primary purpose of this role is to provide in-depth, ongoing support to a caseload of women who have been referred for support by prison staff, predominately the Mental Health In-Reach Teams and Primary Care Teams.

Key Responsibility Areas:
1. Provide high-quality, trauma-responsive advocacy and support to women in contact with the criminal justice system.
2. Maintain case management systems to ensure accurate and timely data recording.
3. Develop effective relationships with key stakeholders such as statutory and voluntary sector agencies.

Contract: Permanent, Part Time 0.6 FTE (21 hours per week)

Salary: £15,000 - £18,000 per annum (FTE £25,000 - £30,000 per annum) depending on experience

Reports to: Interim Chief Operating Officer

Location: ScreenSkills Office (min 4 times a week in the office)

ScreenSkills is the industry-led skills body for the screen industries - film, television (including children's, unscripted and high-end), VFX, animation and games. We are supporting the continued growth and future innovation across the whole of the UK by investing in the skilled and inclusive workforce who are critical to the global success of the screen sector.

The Operations Coordinator will provide vital support to ensure the smooth day-to-day operations of the organisation, providing key operations administrative support to areas including, but not limited to Facilities, Office, IT, Data, Health & Safety and Policies & Procedures.

Key responsibilities:

Facilities and Office Admin

• Act as the main point of contact for the ScreenSkills office as a key liaison with the serviced office team (Techspace), meeting and greeting visitors as a representative of the organisation, managing visitor passes etc.
• Provide general office support in the smooth running of the office operations, acting as a key liaison for all ScreenSkills staff, including the set-up and exit requirements for new-starters and leavers.
• Manage meeting room booking requests, alongside the CEO’s PA, overseeing requirements for internal/external meetings, helping coordinate bookings on ScreenSkills desk booking system.
• Coordinate enquiries to the wider operations team, managing email inboxes and any other reasonable communication duties as requested.
• Act as direct contact for business enquiries - answer, screen and forward incoming phone calls from 3CX (telephone switchboard).

IT and Software

• Ensure all staff have suitable IT equipment and telecoms (as authorised), liaising with our IT providers (TouchTec) as needed, ensuring fixed IT assets are assigned, tracked and reported to finance and the COO proficiently and in a timely manner.
• Ability to provide calm first-line basic technical support, troubleshooting issues with devices, software, hardware, meeting room AV and online platforms. Logging and tracking issues and following-up support tickets diligently.

Data and Compliance

• Coordinating data processing requirements in line with our policies. Assist with managing data as instructed and per our data handling and retention policies.
• Coordinate and track data subject access requests as these arise.

Health & Safety

• Coordinate general Health and Safety documentation within the organisation ensuring fire and general risk assessments are completed in a timely manner, working with HR to coordinate information between the Techspace team and our Fire Marshalls and First Aiders.
• Act as a First Aider and/or Fire Marshal for ScreenSkills staff.
• Arrange annual training for first aiders and fire marshals.

Policies and Procedures

• Monitor the organisation’s policies, ensuring relevant senior managers are aware of the schedule to review/update them.
• Signposting staff to relevant policies and procedures as requested.
• Coordinate and track the organisations’ complaints process.

The ideal candidate will have the following:

Essential:

• Proven experience working in a busy office and hybrid work environment, performing first class operations admin (e.g. office admin and or facilities coordinator tasks), supporting a hybrid/distributed workforce.
• Demonstrate experience acting as a key representative of the organisation in a “front-of-house” role, ensuring a professional and courteous communication style at all times.
• Ability to provide calm first line basic technical support, troubleshooting issues with devices, software, hardware, meeting-room AV and online platforms.
• Good working knowledge of all MS Office packages including Word, Excel and PowerPoint
• Experience with digital and remote communication tools such as Zoom and Microsoft Teams, and collaboration platforms.
• Familiarity with document and data management systems (e.g., SharePoint, OneDrive) for efficient document handling and sharing.
• Excellent time management.
• Ability to multi-task and prioritise workload effectively.
• Strong problem-solving skills, proactive in approach
• Ability to develop strong working relationships with stakeholders at all levels of the
• Organisation.
• Excellent interpersonal and communication skills (oral and written), including the ability to communicate effectively by telephone and in person.
• Understanding of the needs in handling confidential information.
• A calm, confident manner, able to work equally well both under instruction and independently.

Preferred:

• An interest and understanding of the screen sector and/or skills and training 
• Experience working in a matrix environment
• Previous IT experience
• Previous data and GDPR understanding
• Previous Health & Safety experience

Benefits: 

• 25 days annual leave plus bank holidays
• Employee Assistance Programme (EAP)
• Access to Reward Gateway (retailer discounts)
• Season Ticket Loan
• Eye Care scheme
• Cycle to work scheme
• Life Assurance
• Modern office space in Central London

We encourage early applications as we will review them throughout the advertising period and reserve the right to close the advert early.

If you require any support or personalisation during the application and selection process, please contact us as part of our reasonable adjustments approach.

In the last two years we have helped 48,447 people across: eLearning, training, events, mentoring, bursaries and stepping up programmes such as Trainee Finder, that’s why having diverse talents and being an organisation where colleagues feel included is crucial to us. We particularly welcome applications from under-represented groups such as returning parents or carers who are re-entering after a career break, women, people who are LGBTQ+, minority ethnic people, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, from a less advantaged socio-economic background as well as any other under-represented group.

We are seeking a dedicated and experienced School Lead Nurse to join our team at Treehouse School. In this pivotal role, you will lead and manage safe, effective, and person-centred medical care for all children and young people requiring medications or medical interventions.

You will be responsible for overseeing care planning, training, auditing, and ensuring continuous quality improvement. Learning from incidents and embedding best practice will be central to your approach.

Key Responsibilities:

• Lead and manage safe medication and medical intervention practices.
• Develop, review, and monitor care plans to ensure the highest standards of care.
• Deliver training to staff on medication administration and medical procedures.
• Conduct relevant audits and analyse findings to drive service improvement.
• Embed learning from incidents into everyday practice.

About You:

• Registered Nurse (current NMC registration).
• Strong leadership and organisational skills.
• Experience working with children or young people in a healthcare or educational setting.
• Excellent communication and interpersonal abilities.
• Commitment to safeguarding and promoting the welfare of children.

This is a fantastic opportunity for an individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with.

In return, we offer excellent benefits including flexible working, very generous holiday allowances, access to professional development and more.

Please see the full recruitment pack on the link below. If you are also able to include some examples of your work within your application, that would also be of use.

If you would like more information about the role or would like an informal, confidential discussion please contact Stephen Vickers 

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Our mission is to provide opportunities for people to develop to their full potential, with a focus on children and young people and those who are vulnerable, have a disability or face disadvantage.

We are recruiting two Trainee Children’s Wellbeing Practitioners to join our Emotional Wellbeing and Mental Health Team at YMCA East Surrey.

Trainee Children’s Wellbeing Practitioners (CWPs) will be expected to integrate into YMCA East Surrey’s Emotional Wellbeing and Mental Health (EWMH) team and to support all early intervention work. You will assess and deliver (under supervision), outcome focused, evidence-based interventions to children and young people experiencing mild to moderate mental health difficulties.   

This Trainee Children's Wellbeing Practitioner role includes completion of the Child Wellbeing Practice Postgraduate or Graduate level Diploma run by the University of 

Sussex, which follows the nationally agreed curriculum to qualify as a Children's Wellbeing Practitioner.

The post holder must have experience of working with children, young people and families with multiple and/or complex needs and hold a minimum qualification equivalent to a NVQ Level 3 in a relevant field. In addition, the successful candidate must hold a valid UK driving licence and have access to a vehicle.

For the Level 6 (Graduate Diploma) the minimum level would be 3 x A-levels with grades of AAB - BBB (BBC if meet the criteria for contextual offer), or an equivalent qualification such as NVQ level 3 or above, or equivalent experience (and proven ability to work at graduate level). Evidence of experience of working with children and young people.

For the Level 7 (Post-graduate Diploma) the minimum requirement is a Graduate Degree at 2:2, NVQ level 6 or above in Health Care or equivalent experience (and proven ability to work at post-graduate level) 

Working Hours: 35 hours per week, Monday-Friday 9am to 5pm. Includes attendance at the University of Sussex 2 days per week from January to October.

Location: Tadworth, but working across various locations in East Surrey and attendance at the University of Sussex.

Key responsibilities:

· Working in partnership to support children and young people experiencing mild to moderate mental health difficulties

· To develop plans for successful intervention and agreed outcomes.

· To support and empower children, young people and families to make informed choices about the intervention.

· To always operate from an inclusive values base, which recognises and respects diversity.

· To accept referrals within agreed national and local protocols.

· To undertake accurate assessment of risk to self and others.

· To adhere to the service referral protocols. Under supervision, signpost unsuitable referrals to the relevant service as necessary.

· Through close case management and supervision, escalate cases where the level of need becomes beyond scope

· Provide a range of information and support for evidence based psychological treatments, primarily guided self-help.

· Attend multi-disciplinary meetings relating to referrals or CYP in treatment, where appropriate.

· Keep coherent records of all activity in line with service protocols and use these records and outcome data to inform decision making.

· Attend and fulfil all the requirements of the training element of the post including practical, academic and practice-based assessments.

· As well as attendance at the University for training, fulfil private study requirements to enhance learning and prepare assignments for examination - recommendation is 150 hours of study for each of the 8 modules, which includes the teaching days.

· Assess and integrate issues relating to transitions, education and training/employment into the overall therapeutic process.

We are seeking candidates who are passionate about working for a charity and making a difference to the lives of the children and young people in our community.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. 

PAY: £27,485.00 per annum 

BENEFITS:

· Be part of a long-standing and well-respected charity

· Discounted childcare for permanent employees

· Gym membership and free access to all leisure facilities for permanent employees

· Eligibility for Blue Light Discount Retail Card

· Cycle to Work Scheme

· 6.6 weeks annual leave which increases after 2 years continuous service

· Free access to our Employee Assistance Programme

· On site parking

CLOSING DATE: 12/10/2025, Interview will be held 22/10/2025

TO APPLY: Please scroll down the page to the application form. Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role.

An inclusive workplace We are committed to policies and practices of equality, diversity and inclusion and to supporting our people to make sure our culture is consistent with this commitment.

YMCA East Surrey requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adult’s barred lists) check, along with reference 

The Talent Set are delighted to partner with a mission driven surrey-based charity on a fantastic Corporate & Community Fundraising Officer role. This position plays a vital part in expanding the organisation’s outreach, building meaningful relationships with local communities and businesses to drive income growth through creative and strategic fundraising activities.

Key Responsibilities:

• Develop and maintain partnerships with corporate organisations, securing sponsorships, charity of the year arrangements, payroll giving, and in-kind support.
• Cultivate relationships with local businesses, including engaging them in volunteering and staff fundraising initiatives.
• Prepare persuasive proposals and presentations to attract and retain corporate supporters.
• Expand income streams from community groups, schools, faith organisations, and clubs across Surrey.
• Act as an ambassador at local events, delivering talks and inspiring support for the charity’s work.
• Support and guide DIY/community fundraisers by providing materials and strategic advice.
• Plan, execute, and evaluate fundraising events, managing logistics, budgets, and promotional activities.
• Collaborate with the Fundraising and Communications teams to create engaging materials for social media, newsletters, and supporter updates.
• Deliver exemplary supporter care, ensuring prompt acknowledgement of donations and nurturing long-term relationships.
• Maintain accurate records using CRM systems, produce reports, and analyse data to monitor progress.
• Represent the charity at external events and contribute to campaign initiatives to meet income targets.
• Uphold organisational policies on safeguarding, health & safety, equality, and diversity.

Person Specification:

• Surrey-based, holds a full UK driving licence and has access to a vehicle for region travel.
• Experience in charity fundraising, particularly within corporate partnerships and community groups or similar experience.
• Demonstrable success in generating income through corporate collaborations and grassroots fundraising.
• Excellent relationship management skills, capable of building and sustaining diverse partnerships.
• Adaptable and willing to work flexibly, including some evenings and weekends.
• Strong communication skills, with confidence in pitching, presenting, and engaging diverse audiences.
• Well-organised, with the ability to juggle multiple priorities and meet deadlines.
• Proficient in Microsoft Office and CRM systems; familiarity with Salesforce is desirable.

What’s on Offer:
Salary: £32,000 - £34,000

Hybrid working – remote with regular travel across Surrey. Occasional travel to surrey- based office.

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

We have an exciting opportunity to join the Pan London Children & Young People's Service on a fixed-term basis to 31/03/2026

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the role:

This role is based in our Islington office with the flexibility of hybrid working, travel will also be required to other VS offices across London.

As a Children & Young People's Caseworker, you will be required to:

• Conduct comprehensive needs and risk assessments and ensure each CYP receives an individual tailored support package that fully meets their identified needs, including safety planning, advocacy, emotional and practical support.
• Provide one to one support to children and young people living in families affected by domestic abuse.
• Effectively manage a caseload of different risk level cases of approx. 12-15 young people and provide specialist support to reduce the risk and increase safety
• Review the assessment of risk on an ongoing basis, ensuring appropriate and immediate action is taken in respect of any CYP facing significant harm, making the necessary referrals to MARAC and local safeguarding processes as required given the legal framework relating to the protection of children and the policy and procedures of the Local Safeguarding Children's Board.
• To consult with and involve children and young people in making decisions about themselves and the development of the service.
• Establish links with relevant statutory partners in Social Care, Education, Health, Police and Housing, with the intention of supporting children and young people who have been impacted by domestic abuse. Attend meetings as required.
• To advocate on behalf of children and young people with experience of domestic abuse to ensure the diverse needs of children and young people using the service are met.

You will need to have the following essential skills:

• Experience of working directly with vulnerable children and young people aged 4 - 17, on a one to one basis, with a proven ability to work in creative and appropriate ways to engage with children and young people
• Experience with assessing risk and taking appropriate action to safeguard children and young people experiencing domestic abuse.
• An understanding of the current issues for children and young people experiencing crime, domestic abuse and relationship abuse
• Experience of delivering effective multi-agency and partnership work, including building relationships with statutory and voluntary CYP service providers
• Effective organisational skills, including experience with planning, prioritising, managing crises and a caseload, and maintaining accurate and confidential case records
• Excellent written & verbal communication skills and Excellent IT skills including Word, Excel, databases, internet and Outlook

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

A well-established Housing Association in London is looking to take on a Service Charge Officer for an initial 6 month interim role with the option of 12 Month FTC / permanent.  This association has a significant impact in its community and creates an inspiring, inclusive place to work.

They are looking to bring someone into their collaborative team who comes from a housing association background with experience at Service Charge Officer level. 

Responsibilities:

• Service Charge Estimate setting
• Reconciliation of Actuals
• Investigating enquiries and providing information for tenants to customer service team
• Preparing evidence in terms of invoices and actuals for auditors
• Mix of accountancy and compliance (knowledge of Service Charge Legislation)

Requirements:

• Service Charge candidate, ideally from a Housing Association background
• Knowledge of Service Charge legislation and ability to build relationships with colleagues and wider stakeholders
• Experience of working in a high volume workload organisation
• Good excel and system skills

If this role sounds of interest, please apply ASAP as the opportunity is urgent and a great opportunity to join a recognised organisation.

We are looking for a dynamic, strategic and experienced media professional to lead Victim Support's press office and drive the charity's media engagement. This role is full time and can either be based at our office in London, or home based within two hours of London.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As Media Lead you will be responsible for running the charity's busy press office and you will play a central role in shaping how Victim Support is seen and heard in the media. You'll write and deliver a strategic Media Plan that positions the charity as a trusted and recognised victims' voice, increases the profile of our services and contributes to influencing positive change.

This is a hands-on role where you'll manage media enquiries, build trusted relationships with journalists and ensure our spokespeople are briefed and supported for interviews. You'll work closely with colleagues across external affairs, social media and frontline services, and provide expert media advice to senior leaders. You'll also line manage our Stories Officer and oversee our Stories Library, giving a platform to victims' voices and experiences.

Key Responsibilities:

• Lead and run the Victim Support's press office.
• Provide quotes and comments to the media, and secure and manage interviews with VS spokespeople.
• Write and deliver the charity's Media Plan.
• Develop and maintain relationships with journalists, editors and producers.
• Oversee the strategic development and growth of the charity's Stories Library.
• Enhance and protect the charity's reputation.
• Increase the visibility of our services.
• Oversee the effective monitoring, reporting and evaluating of media activity.

You will have

• Experience of delivering media relations across print/online, broadcast and digital.
• Knowledge and understanding of how the media works.
• Excellent communication skills.
• A proven ability to work under pressure and meet tight deadlines.
• Experience of writing and executing media plans.
• Self-motivation and the ability to thrive in a small team with a strong degree of autonomy.

Additional information

• The role at times will involve working with sensitive and potentially traumatic subjects.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Service User Engagement Lead

Job Title: Service User Engagement Lead – Criminal Justice Services

Service/Division: Criminal Justice Services

Reports to: Senior Service Manager

Direct reports: A team of CJS Champions and Ambassadors

Location: Based in London (Finsbury Park, Stratford, Hammersmith). Primary office location is Hammersmith and please note that this role requires you to work in an office 5 days a week

Working Pattern: Full Time, office-based Monday – Friday, 9pm – 5pm

Reports to: London Senior Service Manager

Job Type: Fixed term contract until March 2027

Salary banding: £27,000- £32,000 per annum

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

Job Summary

Advance’s Minerva service works with women and young women and girls involved in the Criminal Justice System offering safe, targeted support and advocacy to women to help them address their complex needs in relation to the 9 pathways to offending, such as substance misuse and financial difficulties, aiming to reduce re-offending, encourage desistance amongst repeat offenders, and empower women to live safe, crime free lives.

Working as a Service User Engagement Lead you will be responsible for supporting the operational delivery of our service user engagement programme that will be a part of the Minerva service across London, including leading a team of CJS community champions and ambassadors and supporting in the oversight and delivery this programme across our 3 criminal justice services. In addition, this role requires you to build effective relationships with the criminal justice teams across London, and the regions alongside our partners and service users.

An integral part of the Service User Engagement Lead role will include delivering planned monthly supervision and ad-hoc supervision and having oversight of safeguarding and risk management for the CJS champions and ambassadors that you are working alongside. You will support the Senior Service Manager and Service Managers in delivering key information to keyworkers, in staff meetings and in day-to-day interactions to help promote the service user engagement programme.

You will lead your team and service while working collaboratively with fellow Advance managers and teams, external agencies and key stakeholders across London to provide a consistent and holistic service.

Key responsibilities and duties

• Support the recruitment, onboarding, and exit processes for champions and ambassadors including processing checks and welcome packs. Creating and supporting a positive culture of CJS Champions and ambassadors within the service
• To ensure the voice of service users is heard, valued and have influence throughout all areas of services, development design and delivery
• Supporting the CJS champions and ambassadors in post with their professional development
• Support with coproduction of projects across sites including coproduction space and service user activities, representing the views and opinions of those who access our services by leading on service user board meetings, focus groups and training sessions.
• Oversight of the welfare and wellbeing of CJS Champions and ambassadors
• Embed processes that enable you to engage with those who access our services, by listening to their views and asking for their feedback. Provide feedback and updates to those who access our services informing them of any changes and decisions.
• Work with staff and the local community to improve and develop the service, promoting our strategy
• Maintain accurate and up-to-date records on champions and ambassadors and service user engagement via our internal database and spreadsheets.
• Manage invitations, bookings, and logistics for internal and external events, meetings or workshops involving CJS community champions and ambassadors
• Ensure all CJS champion and service user information is managed confidentially and in line with Data Protection regulations.
• Keep CJS champions and ambassadors training and participation records up to date.
• Support in monitoring engagement levels and preparing basic reports or summaries on Service User Involvement champions and ambassadors.
• Be responsible for your own personal learning/development and keep up to date on research, relevant legislation, policy and practice, and other literature relevant to the role.
• Participate in supervision, training and meetings as required and assist in the development of services in line with agreed development plans.
• Work collaboratively with the Service Managers to ensure that the work supporting women in the CJS is a coherent and well organised service, meeting regularly to communicate issues across the team and reporting achievements, challenges and proposed solutions.

About You

To be successful as the Service User Engagement Lead you will need the below experience and skills:

You are an organised and empathetic individual with experience in supporting service user involvement and champion/ambassador programmes. You’re confident managing the full lifecycle of engagement - from recruitment and onboarding to professional development and exit processes - ensuring safeguarding and data protection protocols are followed at all times.

You have a strong understanding of co-production principles and are passionate about ensuring the voices of those with lived experience are heard, valued, and embedded in service design and delivery.

Your ability to build positive relationships enables you to effectively support the welfare and wellbeing of community champions and ambassadors, while also engaging wider staff and community networks to improve services.

With strong administrative skills, you’re confident in managing data systems, coordinating events, and maintaining accurate records. You’re proactive in monitoring engagement levels and can contribute to reporting and service development activities.

Collaborative by nature, you work well within a team, communicate effectively, and are committed to continuous learning. You stay up to date with relevant legislation, policy, and best practice, and thrive in environments that value service user voice, equality, and community impact.

How to apply

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

• Closing Date for Applications: 19th October 2025*
• Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate

What we can offer you - Employee Benefits:

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
• Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team at Advance and we will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

The Sanctuary (Crisis Café) is a service for all residents experiencing emotional distress. The café is weekdays during the evening and at weekends in the afternoon. We provide initial support meetings both face to face and via the telephone, workign with clients to resolve immediate distress, and explore coping mechanisms. We then coproduce support plans with clients and offer 121’s, counselling, peer support groups and workshops as well as a social place to be.  

The support worker will be experienced in working with people in distress or who have mental health issues, highly organised and have excellent people skills.  A minimum of 3 shifts per week is required.

The service is open 7 days a week:

4.30-10pm Monday – Friday and 12 – 6pm Saturday and Sunday (Barnet)

5-10pm Monday – Friday and 12 – 5pm Saturday and Sunday (Enfield)

Senior Policy Advisor

Job reference: REQ000920

5-Year Fixed Term Contract

£43,851 - £56,386 pa

Woking, Surrey GU21 4LL / Hybrid Working

Hours: 35 hours per week

About the Role

We’re excited to be recruiting a Senior Policy Advisor – Policy Engagement Lead to join our Policy Solutions team at WWF-UK.

In this pivotal role, you’ll lead international policy engagement for a new flagship project, Future Fit for a Just Transition. You’ll work across WWF offices globally to drive forward a just transition to a net zero, nature-positive economy and financial system.  The project will focus on international implementation of the transition, and identifying best practices and challenges faced in different countries to facilitate shared learning, promote healthy competition, identify collaborative solutions, and hence speed up implementation.

As part of this we aim to develop a suite of ‘Future Fitness’ metrics that show progress towards a just, net zero, nature positive economy in countries around the world, to engage with the business and policy community based on the findings, to understand barriers and impacts of the transition and identify solutions, undertake policy advocacy off the back of the findings, and produce a regular Flagship report setting out the results and implications at the global level.

We are looking for an individual who is experienced in policy engagement, business transitions and coordinating complex multi-stakeholder policy processes, who can take responsibility for managing the international policy engagement component of this project.  This will include extensive engagement with stakeholders in each of the countries of focus, to obtain input and feedback, develop the narrative, build buy-in and disseminate the findings of the work, in a way that changes the economic-environment debate and supports wider action and impact on our agenda. It may also involve managing publication and report launch activities, managing consultants, and organizing and participating in events to share and discuss the report findings.

You will build links and strategic relationships with other organisations and other parts of the WWF global Network to promote and disseminate the work. Important will be the ability to create and provide diverse, relevant and impactful ideas for policy, and to involve communities affected by climate and nature loss in the process of policy development.

Minimum Criteria (Essential)

Policy development experience, demonstrated by examples.

Experience and knowledge in one or (ideally) more of the following areas of policy:

- Climate change and net zero transition

- Economics & finance

- Nature-related risks and opportunities

- Food and agriculture sector

Experience of working across different countries on economics, finance or policy-related issues.

Project management experience and demonstrated experience in organising stakeholder engagement processes.

Excellent written and verbal communication skills.

Desirable

Experience in commissioning and managing consultants.

Familiarity with expert surveys and publication processes.

Ability to influence stakeholders and drive policy change.

Experience using research to inform policy and advocacy.

What We Offer

Annual leave starting at 26 days, rising to 31 days plus bank holidays

Flexible working options to support your work-life balance

5% employer pension contribution, rising to 10% with employee contribution

Learning and development opportunities

Regular wellbeing initiatives

This role is hybrid, with a minimum of 20% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey.

About WWF-UK

We’re a global conservation charity with millions of supporters and hundreds of projects around the world. At WWF-UK, we’re bringing our world back to life, restoring nature and preventing catastrophic climate change. We’re courageous, passionate, and driven by science, working with integrity and collaboration.

How to Apply

Click the link to apply via our website. You’ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you’ll be a great addition to WWF-UK.

Our Diversity Promise to You

The planet needs everyone. That means you, in all your uniqueness. We actively encourage applications from people of all backgrounds and identities. We’re proud to be a Disability Confident employer and are committed to creating an inclusive workplace.

If you need any adjustments to make your application or interview experience more comfortable or accessible, please contact our Talent Acquisition Team via our website.

Safeguarding Commitment

We are dedicated to creating a safe environment for everyone we work with. We stand behind CAPSEAH and put this commitment into action through clear policies, training, and recruitment checks.

Tender is an arts charity working with children and young people to prevent domestic abuse and sexual violence through creative projects. Our programmes are safe, enjoyable, age-appropriate spaces where young people can engage with sensitive topics and “rehearse” for real-life scenarios. Participants are encouraged to be both consumers and producers of learning through script-work, role-play and creative media such as films and art. Throughout, we enable young people to explore their choices, rights and expectations in relationships and to recognise the early warning signs of abuse.

The Research & Impact Manager plays a vital role in our team, with a broad scope to get to the heart of, and tell the story of, our impact through quantitative and qualitative data. Your role is essential in providing insights and conclusions that critique and strengthen our theory of change and inform programme development. You will also increase our credibility with supporters through robustly-evidenced reporting, and inform the development of our policy and influencing work.

This is a role which encompasses both big picture thinking and detailed design and implementation. You will oversee monitoring and evaluation projects across Tender, engaging stakeholders within and outside the charity. You will also provide research-based advice and expertise to internal teams, using your insights to help inform and develop practice.

Your expertise will strengthen the impact we have on over 30,000 young people every year and play a crucial role in raising the funding needed to continue delivering this work.

Role Purpose

The main purposes of the Corporate Partnerships Officer role are:

• Managing the continually improving the digital systems to improve Tender’s monitoring and evaluation structures and procedures
• Leading the development and implementation of monitoring and evaluation frameworks and processes across Tender, with the support of the COO
• Distilling learning from Tender’s work and wider research into key insights to inform ongoing service improvement, new initiatives, policy work, profile-raising and income generation
• Conducting research into arts-based and other interventions to prevent violence against women and girls (VAWG) and applying insights to improve Tender’s work

Essential knowledge and experience

• Understanding of impact measurement and evaluation, applying appropriate and proportionate approaches, tools and methods to maximise learning at project and organisational level
• Understanding of quantitative and qualitative research techniques and comfortable using them to gather relevant data
• Understanding of the use of theories of change and outcomes frameworks
• Advanced proficiency in office and CRM software, in particular Excel, PowerPoint and Salesforce
• Advanced proficiency in Power BI
• Experience of data administration and analytics, sometimes from disjointed data sets, with the ability to produce high-quality outputs to clearly explain findings
• Experience of responding to and managing customer expectations, tailoring approach to the needs of the customer and developing new and innovative options
• Experience of building and maintaining successful relationships with diverse range of partners across corporate, public, and third sectors

About Khulisa
Khulisa (meaning “to nurture” in Zulu) is an award-winning national charity. We work with young people aged 11–25 whose lives have been affected by trauma or adversity. Trauma can profoundly impact a young person’s development — limiting their self-confidence, resilience, and ability to thrive.

For more than 18 years, Khulisa has provided evidence-based programmes that build social and emotional skills, helping young people to overcome barriers and reach their potential. We also train professionals, parents and carers to create trauma-informed environments, ensuring that all young people are cared for by adults who understand and respond to their needs.

The Role
We are seeking an inspiring Chief Executive Officer to lead Khulisa into its next chapter. The CEO will provide strategic leadership, financial and operational oversight, and the vision to grow our impact — building on strong foundations and trusted partnerships.

We are looking for an individual with:

• Proven business development skills and the ability to diversify income.

• Significant experience in stakeholder engagement — including funders, statutory bodies and partners.

• A strong track record of leadership, with a commitment to collaboration, inclusivity, and professional development.

• The confidence to act as Khulisa’s primary spokesperson and ambassador, championing our trauma-informed, person-centred approach at every level.

Why Join Us?
This is a rare opportunity to lead a charity with deep, long-standing relationships and a growing national profile. The CEO will play a central role in shaping the future of Khulisa, ensuring we continue to nurture young people and the communities around them.

How to Apply
To apply, please read the last page of the Job Pack. If you have questions before applying you can send these to the email address listed in the Job Pack. Someone will then be in contact with you and arrange a time to speak. 

First-round interviews will start in the first week of November.