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Top job
Momentum Children's Charity, Hampton Court (Hybrid)
£33,000 - £36,000 per year
We need a compassionate and experienced Senior Family Support Worker to help us deliver emotional and practical support to our families.
Posted 3 days ago
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£38,000 - £42,000 per year
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£35,000 per year FTE (salary will be pro rata of this amount)
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£27,300 FTE (£16,380 pro-rata)
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CHASE Africa, Frome, Somerset (Hybrid)
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Page 19 of 88
Hampton Court, Greater London (Hybrid)
£33,000 - £36,000 per year
Part-time (30 hours split across Monday, Wednesday, Thursday and Friday)
Permanent

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

You’ll hold a small caseload of families while also supporting the smooth running of our service—helping to coordinate hospital visits, review caseloads, and ensure families get the right help at the right time. You’ll play a key role in building strong relationships with hospital teams, supporting service development, and deputising for the Family Support Manager.

This role covers management of our caseload of families across London and Surrey, supporting families linked to our hospital partnerships including Kingston, Royal Marsden, St George’s, Epsom, St Peter’s and Royal Surrey—with the Evelina Children’s Hospital joining in the future.

Role overview

Leadership & Team Support

· Manage a team of Family Support Workers.

· Oversee caseloads and conduct monthly reviews.

· Ensure regular hospital visits are co-ordinated and met as planned, adjusting in line with need. 

· Support the allocation of referrals across the team to make sure families receive timely and appropriate support.

· Contribute to the recruitment, supervision, and development of Family Support Workers.

· Deputise for the Family Support Manager when needed, including leading team meetings and taking minutes.

· Participate in the weekend on-call rota.

Family Support Delivery

· Hold a small caseload, providing empathetic, non-judgemental emotional and practical, needs-led, support.

· Plan and attend family events, working with external suppliers where needed.

· Provide regular visits to nominated hospitals and ensure families are linked in with appropriate services.

· Participate in multidisciplinary meetings, safeguarding boards, and service planning discussions.

Hospital & Community Partnerships

· Build and maintain strong working relationships with hospital teams and community partners.

· Maintain regular contact with paediatric teams to share patient updates and identify new needs.

· Deliver presentations and training to raise awareness of Momentum.

· Identify new partnership and referral opportunities in clinical and community settings.

· Support the transition of hospital services from the Royal Marsden to Evelina London Children’s Hospital.

Service Monitoring & Development

· Support the Family Support Manager in delivering service outcomes and contributing to operational planning.

· Assist in monitoring budgets and ensuring services align with the operational plan.

· Maintain accurate and timely records to support reporting requirements.

· Provide case studies and updates to support fundraising and communications.

Organisational Contribution

  • Deputy Designated Safeguarding Lead
  • Attend relevant training and family support events (including evenings/weekends).
  • Provide insights and case studies to support fundraising and communications.
  • Attend occasional family events and community activities.
  • Champion Momentum’s values and safeguarding standards in all areas of work.
Application resources
Posted by
Momentum Children's Charity View profile Organisation type Registered Charity Company size 21 - 50

We support families across SW London, Surrey and Sussex whose children are facing cancer or a life-challenging condition.

Posted on: 30 September 2025
Closing date: 14 October 2025 at 09:56
Tags: Advice / Information, Advocacy, Bereavement Support, Cancer, Child Protection, Health / Medical, Mentoring / Coaching, Safeguarding, Wellbeing, Youth / Children, Social / Support Work

The client requests no contact from agencies or media sales.