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Single Homeless Project, London (On-site)
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This is a hands-on, people-facing role for someone who takes pride in creating spaces that really work.
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London, Greater London (On-site)
Starting at £50,718.46 and rising incrementally to £53,786.23 per annum
Full-time
Permanent
Job description

About the role:

This is a hands-on, people-facing role for someone who takes pride in creating spaces that really work. As our Facilities Manager, you’ll be the driving force behind safe, welcoming and well-run workplaces that allow our teams to focus on what matters most - supporting people out of homelessness. From the moment someone walks through the door of one of our offices, your work will be felt. If you’re someone who spots what needs fixing, improves things before they become problems, and enjoys being right at the heart of an organisation, this role is for you.

Based full-time at our Head Office in King’s Cross, you’ll be visible, present and involved - working on site five days a week and travelling across London to our other offices and services. No two days will look the same. One day you might be problem-solving with a manager, walking a site, or supporting a health and safety issue; the next you could be leading a refurbishment, improving how a space is used, or making sure contractors are delivering what they promised. You’ll manage a small facilities team, oversee reception services, and work closely with colleagues across Single Homeless Project (SHP) to make sure our buildings actively support the work happening inside them.

This is a role for someone who likes ownership and momentum. You’ll need to be practical, organised and confident making decisions - but also warm, approachable and collaborative. If you’re excited by the idea of being a visible leader, enjoy balancing detail with big-picture thinking, and want your work to directly enable frontline services across London, we’d love you to bring your energy, ideas and grit to SHP.

About you:

  • You have hands-on facilities management experience and know how to keep buildings safe, functional and fit for purpose.
  • You’re confident handling a wide range of property and technical issues, and know when to fix, escalate or bring in the right expertise.
  • You hold a relevant Health & Safety qualification and are comfortable leading on compliance in busy office environments.
  • You’ve procured and managed facilities contracts before and are confident holding suppliers and contractors to account.
  • You’re a strong, people-focused communicator with experience managing staff and delivering a reliable, high-quality service to colleagues.

About Us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing date: Sunday 25th January at midnight

Interview date: Wednesday 4th and Thursday 5th February Online via Microsoft Teams

There will be a second stage in person at our head office in Kings Cross for progressed candidates. 

This post will require a basic DBS check to be processed (by SHP) for the successful applicant. 

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed. 

Application resources
Posted by
Single Homeless Project View profile Organisation type Registered Charity Company size 501 - 1000

Preventing homelessness, transforming lives.

Picture 20.jpgSport Project.jpgwork.jpgwork 2.png
Posted on: 06 January 2026
Closing date: 25 January 2026 at 00:00
Tags: Administration, Advice / Information, Project Management, Customer support, Facilities, Health and Safety, Homelessness, Office Management, Property Management, Safeguarding

The client requests no contact from agencies or media sales.