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ID: 1782 Operational Manager, Northeast
Service: Stockton on Tees Family Time, Stockton Family Outreach & Volunteer service and South Tees Perinatal service
Salary: Grade 4 Point 34-38: £42,562 – £46,703 FTE (£34,049.60 - £37,362.40 per annum, pro rata for 29.6 hours per week)
- Additionally, £480 home-based allowance FTE per annum
Location: Home based
Hours: Part-time (up to 29.6 hours per week)
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity to lead the operational delivery of services across Stockton on Tees and South Tees (Recar & Middlesbrough) area. The Operational Manager will provide strategic and operational management to our services in the Northeast and line management of 2 - 3 service managers.
Stockton services are delivered under our successful strategic partnership with Stockton Borough Council. This unique partnership was formed nearly 5 years ago with the aim of transforming service provision using a collaborative approach to service development and innovation. Our South Tees Perinatal service operates over Redcar and Middlesborough and are just entering a 3 year extension to our current contract.
Main Responsibilities:
· Provide leadership, management and supervision to operational services that provide Family Time sessions, Family Outreach support and Volunteering support, plus perinatal support to families.
· Ensure that services are delivered to a good quality standard in relation to practice and performance and that services can demonstrate their impact using evidence based outcomes tools.
Main Requirements (for details check the job description and person specification):
· Experience of providing effective management, leadership and safeguarding oversight of case work and group work based support services, which overall improve the lives of service users.
· Experience of setting up and/or managing innovative projects.
· Strong interpersonal skills, with the confidence and ability to present and communicate information effectively both in person and using a range of mediums to internal and external stakeholders, including children and young people, parents and carers, and funders.
· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service –Enhanced
Benefits:
- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holiday pro rata
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Click the “Apply Now” link below and fill out our digital application form
· Closing Date: Sunday 10th May 2026 at 23:59
Interviews are scheduled to take place on: 20th May 2026
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Claire Meek (email address available on advert document).
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



An exciting new opportunity has arisen to join our Experience and Development Team on a permanent contract
Working as part of the Experience and Development Team, this varied role is instrumental in leading the planning, coordination, and delivery of Glasgow Science Centre’s fundraising activity, ensuring the effective implementation of a diversified fundraising strategy across individual giving, corporate partnerships, statutory funding, and trusts & foundations.
You will lead the development and stewardship of relationships with funders, donors, and strategic partners, ensuring long-term engagement, effective relationship management, and maximised support for organisational priorities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As the Hospice develops our community engagement and supporter base, we are looking for an ambitious Supporter Development Manager to help build sustainable income and partnership relationships to support the Hospice into the future.
This is a key role within the Income Generation team. You will take ownership of a defined geographical area across South Warwickshire and become the Hospice’s visible ambassador, focused on building sustainable support pipelines across communities, businesses and individuals. You will work closely with colleagues across the Income Generation team, including retail, to support events, campaigns and supporter engagement to maximise opportunities and build joined-up supporter journeys.
You will be a confident relationship-builder, with experience of developing fundraising or partnership opportunities across local communities. Your work will help ensure that more families across South Warwickshire can access compassionate hospice care when they need it most.
The Shakespeare Hospice provides compassionate care and support to people across South Warwickshire facing life-limiting illness. Every year, our services support hundreds of people through diagnosis, treatment, survivorship and bereavement.
For everyone in our community affected by a life-limiting illness or bereavement to be able to access compassionate care and the support they need
The client requests no contact from agencies or media sales.
Are you an experienced relationship fundraiser who wants to help secure transformational gifts that change the lives of dogs in the UK?
We’re looking for a Major Gifts Development Manager to build a pipeline of new and existing donors across the North of England and Midlands. This ambitious new position will play a pivotal role in shaping the future of Dogs Trust’s work in the region.
What does this role do?
As Major Gift Development Manager, you will:
- build a pipeline of prospective supporters in the region, proactively arranging meetings and approaches with potential donors, identifying individuals who are passionate about animal welfare and may support our work,
- create memorable experiences that bring supporters closer to Dogs Trust by delivering bespoke, creative stewardship plans, underpinned by a deep understanding of donor motivations,
- be a key representative of Dogs Trust with high‑value supporters and senior volunteers and work closely with internal colleagues to create close relationships with donors, providing them with a compelling and fulfilling supporter journey,
- identify opportunities to develop relationships with senior volunteers and influential individuals to strengthening relationships in the region.
This is a hybrid role that will combine working from home and visiting local rehoming centres for meetings with donors across the region. The role will be contractually based at one of the following rehoming centres: Darlington, Leeds, Manchester, Merseyside, Shrewsbury, Kenilworth, Loughborough or Snetterton.
Interviews for this role are provisionally scheduled for Wednesday 13th and Thursday 14th May and will take place on Teams.
Could this be you?
To be successful in this role, you’ll be a natural connector who thrives on meeting new people and building trust. You’ll have experience of fundraising and working with High Net Worth Individuals and making five-figure asks and above, or supporting senior colleagues with making those asks. You’ll need excellent communication skills, with the ability to write compelling proposals and build strong 1-1 relationships. While you’d ideally have experience in Major Gifts, we’d welcome applications from candidates who have fundraising or relationship management experience in other disciplines and are keen to develop their skills in this area. A commitment to the work we do at Dogs Trust is essential, as this must shine through while interacting with supporters.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Fundraising Manager
Location: York or Burgess Hill / Hybrid
Salary: £42,000 - £45,000 per annum DOE
Hours: 35hrs per week
Why join us?
Brainkind is a charity that aims to improve the lives of people with brain injuries in the UK. Our assessment centres, rehabilitation units and hospitals use expert neurorehabilitation to support people to regain the skills they have lost. We treat people with a range of brain injuries – sustained through trauma, illness, substance abuse and more – to recover and meet their personal goals. Our employees are incredibly passionate about the jobs they do – you will find a strong team spirit across our services and amazing colleagues who always pull together and look out for each other.
MAIN PURPOSE:
We are seeking an experienced and strategic Fundraising Manager to lead and grow a diverse income portfolio across multiple fundraising disciplines.
This is a leadership role responsible for contributing to and delivering a national fundraising strategy aligned to Brainkind’s organisational priorities, financial sustainability goals, and growth ambitions.
The postholder will manage and develop a small fundraising team, embed high-performance standards, and drive income generation across statutory trusts and foundations, major donors, corporate partnerships, community fundraising, events, and individual giving.
MAIN TASKS AND RESPONSIBILITIES:
Strategic Leadership
- Contribute to, develop and deliver a multi-year fundraising strategy to achieve sustainable income growth.
- Set and manage annual income targets exceeding £500k to £1m.
- Identify new income streams aligned to Brainkind’s service model and expansion priorities.
- Work closely with senior leadership to align fundraising with operational and strategic objectives.
Income Generation (All Disciplines)
Lead and oversee income generation across:
- Trusts & Foundations – Develop compelling proposals for health, social care and rehabilitation funding.
- Corporate Partnerships – Secure and manage mutually beneficial local partnerships.
- Community & Events Fundraising – Grow supporter-led activity nationally.
- Individual Giving & Digital Campaigns – Strengthen acquisition, retention and legacy programmes.
- Statutory & Health Sector Funding (where applicable outside commissioned services).
Team Management
- Line manage, coach and develop a small fundraising team.
- Foster a high-performance, collaborative culture.
- Set KPIs and ensure strong pipeline management and reporting.
Relationship & Stakeholder Management
- Act as an ambassador for Brainkind externally.
- Build strong internal relationships with operations, clinical teams, finance, and communications to gather impact data and case studies.
- Work closely with marketing/communications to strengthen brand-led fundraising campaigns.
Governance & Compliance
- Ensure compliance with fundraising regulations and best practice (e.g. Fundraising Regulator, GDPR).
- Monitor ROI and cost-effectiveness across fundraising activities.
ABOUT YOU:
- Knowledge of a broad range of fundraising and charity sector activities.
- Knowledge of legal obligations for fundraising activities and all internal procedures and regulations and adherence to best practices, as defined by the organisation and Institute of Fundraising Code of Practice & Fundraising Regulator
- Proven track record of achieving and exceeding fundraising income targets at £500k+ level (or comparable scale).
- Experience in managing successful campaigns, both digitally and within the community.
- Strategic thinker with the ability to analyse data and manager performance pipelines.
- Be able to research, identify and build on opportunities for fundraising initiatives.
- Creative and innovative.
REWARDS:
You can look forward to excellent benefits including:
- A competitive salary of £42,000 - £45,000 per annum DOE
- 38 days annual leave (inclusive of bank holidays) (pro rata)
- Buy and sell up to 5 days annual leave.
- Health Cash Plan
- Access to our Employee Assistance Programme (EAP)
- Excellent training and support
- Group life assurance.
- Eye voucher scheme
- Free parking
- Company Pension
- Long Service and Staff Awards
We also put a big focus on employee wellbeing and support. It matters to us that you feel at your best. Career development is a priority. We will ensure you get all the training and learning opportunities you need to achieve your goals.
**Please note we will be shortlisting and interviewing candidates on a rolling basis until the role is filled therefore, we recommend applying as soon as possible. **
*All successful candidates are subject to compliance checks including 3 years of checkable references and DBS/PVG checks*
Brainkind are a Disability Confident Employer. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Brainkind is committed to promoting a diverse and inclusive organisation. It is a place where we recognise, celebrate, and live our values which includes offering a range of inclusive employment policies and staff engagement forums to support employees from all backgrounds.
The client requests no contact from agencies or media sales.
Job Title: Volunteer Development Manager
Team: People and Culture
Location: Hybrid (split between home-working and either London, Cardiff or Edinburgh) or home-based contract.
Status: Permanent
*The salary on appointment will be set between £47,845 to a maximum of £54,369 depending on the candidate's skills and experience. If you are internal and on the same grade then the salary will be as reflected in our pay policy. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
Context and purpose of role
Volunteers are vital to the success of the Ramblers and the delivery of our strategic goals. That’s why we’ve launched a bold new initiative to enhance volunteer experience. We’re creating a journey that is inclusive, engaging, and genuinely impactful. Our aim is for The Ramblers to be a place where every volunteer feels welcomed, valued, and supported every step of the way.
We believe volunteering should be more than giving time. It should be about finding purpose, building connections, and being part of something meaningful. We are committed to creating an environment where people from all backgrounds and walks of life feel inspired to join us, confident in contributing, and motivated to stay and grow.
As volunteering lead, the postholder will play a pivotal part in bringing that vision to life.
You will work closely with key stakeholders to enhance the volunteer experience at every stage of the volunteer lifecycle—from attraction and recruitment through to development and recognition.
You’ll design and deliver innovative approaches to enhance the experience of our current volunteers, along with planning and implementing new approaches to attracting volunteers for the future.
This role provides the opportunity to create something lasting: a volunteer experience where people don’t just give their time —they feel a genuine sense of belonging, while making a meaningful difference in the communities we serve.
The role will report directly to the Head of People Experience.
Key responsibilities
Volunteer Recruitment and Onboarding
· Develop and implement strategies to attract and recruit a diverse pool of volunteers.
· Design and deliver comprehensive orientation programs to introduce new volunteers to the organisation and their responsibilities.
Training and Development
· Create and facilitate ongoing training programs to enhance volunteer skills and knowledge.
· Provide resources and support to ensure volunteers are equipped to perform their roles effectively.
· Organise workshops, seminars, and training sessions to foster continuous learning.
Volunteer Management and Coordination
· Ensure accurate records of volunteer hours, roles, and performance are maintained.
· Create a safe and supportive environment, ensuring compliance with relevant legislation and best practices around safeguarding.
· Develop and implement policies and procedures for volunteer management.
Volunteer Retention and Engagement
· Design and execute recognition programs to acknowledge and celebrate volunteer contributions.
· Organise events and activities to keep volunteers engaged and motivated.
· Regularly communicate with volunteers to provide updates, gather feedback, and address concerns.
Program Evaluation and Improvement
· Monitor and evaluate the effectiveness of the volunteer program.
· Conduct surveys and assessments to gather feedback from volunteers and identify areas for improvement.
· Implement changes and enhancements based on feedback and best practices.
Collaboration and Partnership Building
· Work closely with teams to identify volunteer needs and opportunities.
· Build and maintain relationships with external partners and community organisations to expand volunteer resources.
Technology and Data Management
· Utilise technology track and manage volunteer information.
· Maintain up-to-date records and generate reports on volunteer activities and program outcomes.
· Leverage communication tools and platforms to effectively engage with volunteers.
Other
· Undertake such other duties as may be reasonably required of the post
· Engage and proactively develop excellent working relationships
The person
Knowledge, Skills and Experience
Knowledge
This section specifies the theoretical understanding or specific expertise needed for the role:
· Knowledge of the value volunteers add, and the impact they bring to organisations.
· Expert and up-to-date knowledge of the law relating to volunteering and volunteering best practice principles, and procedures, particularly around recruitment and retention.
· Demonstrable knowledge and experience of implementing best practice solutions to drive a volunteering involving ethos and culture.
- Knowledge of safeguarding legislation, policies, and best practices.
Skills
This section details the specific abilities and competencies required to perform the job effectively:
-
Strategic Thinking: Ability to develop and implement strategic initiatives
-
Communication Skills: Excellent verbal and written communication skills
-
Interpersonal Skills: Strong relationship-building and influencing skills
-
Analytical Skills: Ability to analyse data and use insights to drive decision-making
-
Problem-Solving Skills: Proactive approach to identifying and resolving issues
-
Project Management Skills: Ability to plan and co-ordinate activity across multiple teams to deliver project goals
Experience
This section specifies the practical, hands-on experience required for the role:
-
Experience of ensuring Volunteer and Volunteer Role Manager journeys are accessible and encourage diversity, equity and inclusion.
Personal Attributes
· Active Listener: Listens attentively to others and values their input
· Collaborative: Values and leverages diverse perspectives and skills within the team
· Adaptable: Able to adjust to new situations and challenges with ease
· Problem Solver: Proactively identifies issues and works towards effective solutions
· Analytical Thinker: Analyses information thoroughly and makes sound decisions.
· Detail-Oriented: Pays attention to detail, ensuring accuracy and thoroughness in work
· Mentoring: Willing to mentor and support the development of team members
· Innovative: Embraces new ideas and technologies to improve processes
· Ethical: Upholds ethical standards and integrity in all actions
· Visionary: Looks outwards to anticipate trends and identify opportunities to enhance volunteer experience
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring
We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering
We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible
We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
The client requests no contact from agencies or media sales.
Philanthropy Manager
Location: York or Burgess Hill / Hybrid
Salary: £42,000 - £45,000 per annum DOE
Hours: 35hrs per week
Why join us?
Brainkind is a charity that aims to improve the lives of people with brain injuries in the UK. Our assessment centres, rehabilitation units and hospitals use expert neurorehabilitation to support people to regain the skills they have lost. We treat people with a range of brain injuries – sustained through trauma, illness, substance abuse and more – to recover and meet their personal goals. Our employees are incredibly passionate about the jobs they do – you will find a strong team spirit across our services and amazing colleagues who always pull together and look out for each other.
MAIN PURPOSE:
The Philanthropy Manager will lead the development and delivery of Brainkind’s capital fundraising initiatives, cultivate and steward high-net-worth individuals, and grow strategic corporate partnerships.
The role will play a critical part in securing transformational gifts, building long-term philanthropic relationships, and developing sustainable income streams to support capital developments and service expansion.
This is a fantastic opportunity to work on some exciting projects and really make a difference to people we support.
MAIN TASKS AND RESPONSIBILITIES:
Key Responsibilities
1. Capital Fundraising Leadership
- Develop and deliver capital fundraising strategies to support major infrastructure and service development projects.
- Create compelling cases for support aligned to organisational strategy and impact.
- Identify and secure major gifts (£25k+) to support capital appeals.
- Work closely with senior leadership and Trustees to activate networks and fundraising influence.
- Monitor and report on capital fundraising performance against agreed targets.
2. High-Net-Worth Individual (HNW) Engagement
- Develop and manage a portfolio of high-net-worth individuals and prospective major donors.
- Identify, research, and cultivate new prospects through networking, events, and relationship mapping.
- Develop bespoke engagement and stewardship plans for each donor.
- Lead face-to-face solicitations and gift negotiations.
- Deliver exceptional stewardship to maximise lifetime value and long-term engagement.
3. Corporate Fundraising & Partnerships
- Develop and implement a corporate fundraising strategy aligned to Brainkind’s mission and values.
- Secure new corporate partnerships including strategic, multi-year, and employee engagement partnerships.
- Develop sponsorship opportunities linked to capital projects, events, and services.
- Manage key account relationships and ensure high-quality reporting and impact demonstration.
- Explore cause-related marketing and CSR partnership opportunities.
4. Strategy & Collaboration
- Contribute to the overall fundraising strategy and annual income planning.
- Collaborate with communications and service teams to develop impactful donor materials.
- Ensure accurate record-keeping and pipeline management using CRM systems.
- Maintain compliance with fundraising regulation and best practice
- To undertake any other duties as may from time to time be specified by Brainkind that is within the level and responsibility appropriate to the grade of post.
ABOUT YOU:
- Strong understanding of major gift fundraising techniques and donor cultivation cycles.
- Financial literacy and ability to develop and manage budgets and forecasts.
- Competence in CRM systems and pipeline management.
- Significant experience in major donor fundraising and/or capital appeals.
- Experience managing high-value donor relationships and corporate partnerships.
- Experience developing fundraising strategies and delivering against income targets.
- Be able to research, identify and build on opportunities for fundraising initiatives.
- An understanding and commitment to Equality, Diversity & Inclusion and an alignment to Brainkinds values
REWARDS:
You can look forward to excellent benefits including:
- A competitive salary of £42,000 - £45,000 per annum DOE
- 38 days annual leave (inclusive of bank holidays) (pro rata)
- Buy and sell up to 5 days annual leave.
- Health Cash Plan
- Access to our Employee Assistance Programme (EAP)
- Excellent training and support
- Group life assurance.
- Eye voucher scheme
- Free parking
- Company Pension
- Long Service and Staff Awards
We also put a big focus on employee wellbeing and support. It matters to us that you feel at your best. Career development is a priority. We will ensure you get all the training and learning opportunities you need to achieve your goals.
To join our friendly team, click the Apply Now button.
**Please note we will be shortlisting and interviewing candidates on a rolling basis until the role is filled therefore, we recommend applying as soon as possible. **
*All successful candidates are subject to compliance checks including 3 years of checkable references and DBS/PVG checks*
Brainkind are a Disability Confident Employer. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Brainkind is committed to promoting a diverse and inclusive organisation. It is a place where we recognise, celebrate, and live our values which includes offering a range of inclusive employment policies and staff engagement forums to support employees from all backgrounds.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About this role
The Children’s Book Project is a registered charity that directly tackles inequalities in well-being, self-esteem and educational outcomes in childhood by gifting beautiful, contemporary books to young people with very few books of their own. We have now gifted over two million pre-loved, carefully curated books to children across the UK via schools, foodbanks, prisons and women’s groups, ensuring the relevance and appeal of every book we gift.
Join us as Volunteer Manager and you’ll help transform childhoods through book ownership. In this vital role, you will recruit, inspire and coordinate a diverse team of volunteers across three regional hubs, each team charged with running impactful corporate volunteer events. Your energetic leadership will foster a vibrant community, ensuring effective recruitment, training, and retention. If you thrive in a dynamic environment and are passionate about social impact, this is your opportunity to create a best in class volunteer experience and support our wider goals.
Our Volunteer Manager has a very clear remit: to ensure that each of our book sorting events in Birmingham, Leeds and London is fully staffed by motivated and well trained Team Leaders and Volunteer Coordinators and that our wider volunteering needs (occasional drivers, remote volunteers) are met and supported as required.
They will plan and implement an ongoing programme of recruitment and training that takes into account potential attrition and our expanding needs. They will develop and implement initiatives that show our gratitude for our volunteers. And they will play a key role within the charity helping to measure and convey externally the value we place on a high quality volunteering experience.
To read the full role outline please visit our website and submit your completed application form.
Note that CVs are not accepted. Applications accepted until 24th April.
The Children’s Book Project is a national grassroots charity on a mission to end book poverty.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose
The Area Manager will provide strategic and operational leadership for Treasures Foundation’s new ambulatory detox facility and first-stage supported housing service. This role is responsible for ensuring high-quality, trauma-informed support for women experiencing multiple disadvantage, including addiction, abuse, coercive control, poverty, mental health challenges, and involvement with the criminal justice system.
The postholder will lead teams, oversee service delivery, ensure regulatory compliance, and drive positive outcomes for women on their recovery journeys.
Key Responsibilities
Service Leadership & Delivery
- Lead the day-to-day operations of the ambulatory detox service and supported housing provision.
- Ensure services are safe, effective, person-centred, and trauma-informed.
- Embed a strengths-based approach that promotes recovery, independence, and long-term stability.
- Develop and implement service models, policies, and procedures in line with best practice.
- Work alongside the drug and alcohol teams who will hold the clinical risk (Our team will provide the support element)
Staff Management & Development
- Recruit, supervise, and support a multidisciplinary team.
- Provide regular supervision, appraisal, and professional development opportunities.
- Promote a positive, inclusive, and reflective team culture.
- Manage performance, absence, and wellbeing of staff.
Safeguarding & Risk Management
- Act as the safeguarding lead for the services.
- Ensure robust safeguarding practices are implemented and maintained.
- Oversee risk assessments and risk management processes for residents and service users.
- Respond effectively to incidents and ensure learning is embedded.
Partnership Working
- Build and maintain strong relationships with external partners including health services, substance misuse services, criminal justice agencies, and local authorities.
- Represent Treasures Foundation in multi-agency meetings and forums.
- Support pathways into and out of services to ensure continuity of care.
Compliance & Quality Assurance
- Ensure services meet all regulatory and contractual requirements.
- Monitor service performance, outcomes, and quality standards.
- Lead inspections, audits, and reporting processes.
- Maintain accurate records and data in line with GDPR and organisational policies.
Financial & Resource Management
- Manage service budgets effectively, ensuring value for money.
- Oversee staffing rotas and resource allocation.
- Contribute to funding reports and support future funding opportunities.
Service Development
- Contribute to the growth and development of Treasures Foundation services.
- Identify gaps and opportunities to enhance provision.
- Support the development of innovative approaches to supporting women with complex needs.
Person Specification
Essential
- Significant experience managing services in substance misuse, housing, or related fields.
- Strong understanding of trauma-informed care and working with women experiencing multiple disadvantage.
- Experience of leading and developing teams.
- Knowledge of safeguarding practices and risk management.
- Experience working with multi-agency partners.
- Excellent communication, leadership, and organisational skills.
Desirable
- Relevant professional qualification (e.g. social work, health, housing, or management).
- Experience managing detox or residential services.
- Knowledge of the criminal justice system and pathways.
- Lived experience (or strong understanding) of the challenges faced by the client group.
Core Values & Expectations
- Commitment to empowering women and promoting dignity, respect, and equality.
- Ability to work in a compassionate, non-judgmental, and strengths-based way.
- Alignment with the mission and values of Treasures Foundation.
Additional Information
- The role may require occasional evening or weekend work in emergency situations
- An enhanced DBS check will be required.
Treasures Foundation was established to provide accommodation and outreach support for women who have a history of drug abuse and offending.

The governance and policy manager is a senior strategic and operational role responsible for leading, coordinating, and strengthening all governance-related functions across World Physiotherapy. Reporting directly to the CEO, the role ensures the organisation consistently meets the highest standards of governance, compliance, transparency, and accountability, in line with its global mission and constitutional framework.
The postholder serves as a key advisor to the CEO, board, and leadership structures, ensuring governance systems are robust, efficient, and appropriate for an international membership organisation. The role works closely with member organisations (MOs), regions, and speciality groups to enhance governance practices, ensure policy alignment, and support coherent decision-making across the global network.
The role also contributes to organisational direction by actively participating in the development and implementation of the World Physiotherapy strategic plan and supporting alignment with regional and other strategic plans.
1. Governance leadership and oversight
- Lead, coordinate, and oversee all governance functions and activities across World Physiotherapy.
- Monitor and ensure compliance with the constitution, bylaws, policies, and applicable legal and regulatory requirements.
- Regularly review and update governance frameworks, systems, and processes to align with international best practices.
- Provide authoritative advice and interpretation on governance matters to the CEO, board, and leadership structures.
- Develop and implement governance improvement initiatives to enhance organisational effectiveness and accountability.
- Work collaboratively with the World Physiotherapy development and membership divisions to ensure organisational cohesion and effective delivery of the global mission.
2. Board and executive support
- Support and coordinate the development of high-quality board papers, briefings, and decision-support materials.
- Support the full lifecycle of board meetings, including agenda setting, documentation, logistics, and action tracking.
- Ensure timely circulation of clear, accurate, and structured information to support informed decision-making.
- Maintain and manage official governance records, including minutes, resolutions, and statutory documentation.
- Monitor follow-up actions and ensure implementation of board decisions.
3. General meeting (GM) management
- Plan, coordinate, and deliver all World Physiotherapy global and regional general meetings in accordance with constitutional requirements.
- Develop and manage timelines for GM preparation, including submission, review, and distribution of papers.
- Oversee the drafting and quality assurance of reports, motions, and official documentation.
- Ensure accurate recording of proceedings, decisions, and outcomes.
- Verify compliance with all procedural and constitutional requirements for general meetings.
4. Regional elections coordination
- Plan and oversee regional election processes, ensuring alignment with organisational rules, timelines, and standards.
- Develop and implement clear election procedures and guidance for regions in line with the constitution.
- Ensure elections are conducted transparently, fairly, and consistently across all regions.
- Provide advisory support to regional executive committees on governance and election matters.
- Maintain comprehensive records of election processes, results, and compliance.
5. Policy development and management
- Lead the drafting, review, and implementation of governance and organisational policies.
- Ensure policies are consistent, up to date, and aligned with strategic priorities and international standards.
- Provide expert policy advice and interpretation to the CEO, board, MOs, regions, and speciality groups.
- Establish and maintain systems to monitor policy implementation, compliance, and effectiveness.
6. Strategic planning and alignment
- Contribute to the development, implementation, and monitoring of the World Physiotherapy strategic plan.
- Support alignment between global strategy and regional and other relevant strategic plans.
- Provide governance input into strategic initiatives, ensuring alignment with constitutional and policy frameworks.
- Monitor and report on governance-related strategic objectives and outcomes.
7. Support to member organisations, regions, and specialty groups
- Provide expert governance and policy advice to MOs, regions, and speciality groups.
- Develop practical tools, templates, and guidance to strengthen governance capacity across the network.
- Facilitate knowledge sharing and promote best practices in governance globally.
- Respond to governance queries and provide timely, solution-oriented support.
8. Stakeholder engagement and communication
- Act as a central liaison on governance matters between the CEO, board, committees, and membership.
- Ensure consistent and transparent communication of governance processes, decisions, and requirements.
- Build and maintain effective relationships with internal and external stakeholders.
- Work closely with the communications and marketing team for the delivery of all key communications.
9. Continuous improvement and risk management
- Identify governance risks and develop mitigation strategies.
- Lead initiatives to enhance governance maturity and organisational performance.
- Monitor global trends in governance and advise on relevant improvements.
- Support organisational risk management processes related to governance and compliance.
Person specification
Education and qualifications
- Bachelor’s degree in law, public administration, governance, business administration, international relations, or a related field.
- Postgraduate qualification (eg master’s degree) in governance, public policy, law, MBA, or related discipline (desirable).
- Professional certification in governance, compliance, or company secretariat (eg Chartered Governance Institute or equivalent) is an advantage.
- Commitment to ongoing professional development in governance or non-profit management.
Essential experience and skills
- Extensive experience in governance, policy, or organisational management, preferably in an international or membership-based organisation.
- Strong knowledge of non-profit governance frameworks and best practices.
- Proven experience supporting boards and senior leadership.
- Experience managing complex governance processes (eg elections, general meetings).
- Excellent organisational, analytical, and problem-solving skills.
- Strong written communication skills with the ability to produce high quality formal documentation.
- Ability to work effectively across diverse cultural and geographic contexts.
Desirable
- Experience working with global professional associations or health related organisations.
- Familiarity with constitutional frameworks and regulatory environments in international organisations.
- Experience engaging with stakeholders across multiple regions.
Personal attributes
- Highly organised, proactive, and detail oriented.
- Strong integrity and commitment to transparency and accountability.
- Collaborative, diplomatic, and skilled in stakeholder management.
- Ability to manage multiple priorities in a fast-paced environment.
- Strategic thinker with a practical, solution oriented mindset.
Impact of the role
This role is critical to ensuring World Physiotherapy operates with excellence in governance and policy. The governance and policy manager supports effective decision-making at the highest level, strengthens organisational credibility, and contributes to a cohesive, well-governed global network aligned with its strategic objectives.
Only candidates invited for interview will be contacted.
To represent physiotherapy across the globe, advancing our profession and advocating access for all, to improve health and wellbeing.


The client requests no contact from agencies or media sales.
We are looking for an experienced People Manager to work within a senior leadership role within HILS, responsible for the effective day-to-day delivery of HILS' People Strategy across teh organisation, and ensuring HILS' people practices support safe, ethical, service delivery in environments supporting vulnerable adults.
Reporting to the Director of People, the People Manager leads the People Team and acts as the primary operational adviser to leaders and managers on all people-related matters, ensuring consistent, legally compliant, and values-led people practices across all HILS locations.
The People Manager translates people strategy into operational delivery, provides authoritative leadership on employee relations and workforce matters, and ensures that people systems, processes, and behaviours actively support organisational performance, sustainability.
The client requests no contact from agencies or media sales.
Lightbox Gallery & Museum is entering an ambitious new phase as we prepare for our 20th anniversary in 2027. This role offers an exciting opportunity for an experienced and initiative-taking fundraiser to help shape the organisation’s future by developing new income streams and leading our anniversary campaign, Lightbox20.
You will take ownership of the campaign activity across the organisation - developing strategy, building relationships with donors and partners, and delivering income to agreed targets. At the same time, you will manage the practical detail that underpins successful fundraising, including stewardship and our CRM system.
Key priorities are developing and delivering the Big Give campaign this year, capital fundraising for the garden and our 20th anniversary Lightbox 20.
This role will suit someone who thrives in a small organisation, understands the unique challenges and opportunity this brings and who is self-motivated to build an ambitious campaign from the ground up. The successful appointee will combine strategic thinking with direct delivery, collaborating closely with the Director and Trustees to secure the next chapter of Lightbox Gallery’s success.
Key Responsibilities
Strategic Fundraising Leadership
- Lead the delivery of the Lightbox20 anniversary campaign, creating compelling cases for support, preparing fundraising collateral, and engaging supporters and stakeholders.
- Deliver an ambitious fundraising campaign with clear targets that is aligned with organisational goals.
- Identify and develop new fundraising opportunities, partnerships, and income streams, including the Big Give campaign for Giving Tuesday December 2026.
Relationship and pipeline management
- Collaborate closely with the Trustees and Director to identify, build, and manage relationships with individual donors, supporters and prospects.
- Develop cultivation and stewardship plans, including face-to-face meetings, events, and personalised engagement.
- Confidently represent the organisation when meeting donors and supporters.
- Identify local business sponsorship opportunities and approach relevant businesses to celebrate Lightbox20.
- Maintain strong relationships with funding partners through effective reporting and stewardship.
Event support
- Support and attend fundraising events and campaigns, including Director’s Circle events, and donor cultivation and stewardship activities.
- Work collaboratively across the organisation to maximise fundraising opportunities within exhibitions and public programmes.
Fundraising Operations & Administration
- Manage campaign donor communications, acknowledgements, and stewardship processes.
- Conduct prospect research and maintain accurate records.
- Monitor income, prepare reports, and track fundraising performance on the database, Raiser’s Edge.
- Ensure fundraising activities comply with relevant regulations and best practice.
For the person specification, please see the Job Description attached.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
MumsAid is an award winning, growing charity with a track record of delivering innovative support to mothers. Following our successful application to the Propel fund, we are recruiting an Operations & Programmes Manager to lead delivery of a new long term systems change programme whilst providing operational leadership across the organisation. You will be a key member of our Senior Leadership Team, working closely with our CEO to drive project delivery and strengthen our operational foundations as we grow.
This senior role combines two key responsibilities. You will lead our new Systems Change programme for young mothers, mobilising and delivering a long term initiative that shares our best practice model with partners and influences policy and practice across the perinatal mental health sector. You will also provide operational leadership across MumsAid, managing governance, IT systems, data management, finance, monitoring and evaluation, and organisational coordination. This requires exceptional organisational skills, strategic thinking, emotional intelligence and a deep commitment to equity and co production. You'll need substantial project management experience in the voluntary and community sector, proven operational management expertise, strong systems and data management skills, and the ability to represent MumsAid confidently in multi agency spaces.
We offer a values driven, supportive working environment with hybrid flexibility, professional development opportunities, a pension scheme, 25 days annual leave plus bank holidays (pro rata), and health benefits. This is a chance to help create lasting, systemic change in maternal mental health support.
We are dedicated to building a diverse workforce and actively encourage applications from candidates belonging to underrepresented groups.
The client requests no contact from agencies or media sales.
What is the main purpose of their role?
The Operations Manager sits within a team of six managers who are responsible for providing the strategic lead for all the activities of Suffolk Refugee Support. This is a senior operational role with responsibility for overseeing key programme areas including HR and facilities, volunteering, our ESOL provision and our International Women’s Group. The role will also oversee the development of SRS’s Client Partnership work, ensuring this is shaped through co-production with the clients we work with, supports strong external relationships, and is delivered through an effective, outcome-focused work plan. Working closely with staff, trustees, partners and clients, the postholder will contribute to the effective management and ongoing development of the organisation.
The role line manages a team of Officers and Coordinators responsible for specific programme areas, ensuring that the activities within their remit are effective, compliant and responsive, meeting both the charitable aims of SRS and the needs of the asylum seekers and refugees we support.
What will the job entail?
Among other responsibilties, you’ll be overseeing the function of the organisation and its strategic development by using knowledge of needs of clients, gaps in existing services and opportunities as they arise, working with the Management Team to agree funds required for services to be run and delivered, liaising with Trustees, developing and managing client focused activities, developing and managing operational areas of work and providing strategic and operational oversight to our Client Partnership work.
What you will need
- At least two years’ staff and project management experience in community, voluntary sector or social care settings; or other proven relevant management experience
- Experience of managing staff including delivery planning, performance monitoring, practising HR & disciplinary processes, and motivating positive work environments
- Experience of developing, managing and evaluating programmes to meet identified needs using imaginative ideas and making efficient use of restricted resources
- Experience of using/developing assessment tools to monitor service outputs and outcomes
- Knowledge of laws and policies applicable to Human Resources management
- Knowledge of safeguarding, data protection and equality good practice
- Strategic planning skills with the ability to work in conjunction with the Charity Manager and management team to agree plans of work for the whole organisation to maximise impact for clients
- Proficient in using all MS office applications and CRM or data management system, (experience with Charitylog or similar database platforms preferred)
- Conscientious, calm, and well-organised with the ability to keep the balance between short & long-term tasks/goals
- Proven ability to write concise and informative reports that are appropriate to the target audience, and which summarise a large amount of information
- A strong commitment to Equal Opportunities and Safeguarding Children, Young People and Vulnerable Adults
- Commitment to people in the asylum system and insight into their experiences
- Confident, friendly manner and the ability to put people at their ease
- Flexible approach and willingness to occasionally work outside the office in various settings and some evenings if needed (by agreement)
For the full list of essential criteria see the recruitment pack.
About us
Suffolk Refugee Support aims to ensure that all asylum seekers and refugees in Suffolk are enabled to live integrated, fulfilled and contributing lives in their new communities. We provide a welcoming environment where clients can access help, advice, support and practical services in order to be healthy and safe and begin to rebuild their lives. We work with external agencies, community and voluntary sector organisations, health providers and others to enable our clients to access a range of support. We are based in Ipswich, but our services operate increasingly on location with refugees and asylum seekers housed in accommodation across Suffolk.
Suffolk Refugee Support exists to ensure that all asylum seekers and refugees in Suffolk, are enabled to live integrated, fulfilled and contributing
The client requests no contact from agencies or media sales.
Role: Development Manager
Contract: Permanent, Full Time
Location: Hybrid working. London or Cornwall office three days per week, home working two days per week.
Oceana UK is focused on some of the biggest threats facing UK seas, including protecting seabed habitats, ending overfishing, and preventing new offshore oil and gas developments. We fight for UK seas to get the protections they deserve through highly visible campaigns and detailed policy interventions to secure measurable changes to rebuild and maintain ocean abundance and health. We act as a vital public-policy interface – raising the profile of our issues through campaigns, science, communications, and expeditions, and directly influencing policymakers and politicians.
We are now at a pivotal moment of growth, impact, and development. We have delivered meaningful progress in our first full three years of operations, helping secure major victories to protect and restore UK seas, including protecting huge areas of our seas from industrial fishing and stopping new offshore oil and gas expansion. Working closely with our international team, we are now evolving our organisation and campaigns to deliver even greater impact in the next 3-5 years, underpinned by strengthened funder relationships.
Our small, experienced, and highly motivated team are based in London and Cornwall, coming together both digitally and in person as part of developing and delivering our ambitious campaign strategy to restore ocean biodiversity and abundance. We’re proud of the team we’re creating here in the UK, and we’d love for you to join us.
Job Purpose
The Development Manager will manage our fundraising and partnerships portfolio, supporting the stewardship of relationships with some of the world’s biggest environmental foundations and philanthropists. They will manage new and existing relationships, prepare grant applications and reporting, and evolve our outreach to support the growth and diversification of our fundraising opportunities. The role will work closely with the Executive Director, our UK team, and our US based global development department, to secure sustainable resources to strengthen Oceana UK and help drive positive impact for our seas.
Eligible candidates should have a passion for fundraising and a track record in securing major grants and donations, with a focus on trusts, foundations, and philanthropy. They will foster strong relationships with high-level partners, co-deliver excellent funding applications and reports, and provide written and verbal updates with precision and confidence. They will demonstrate a strategic mindset, alongside strong organisational skills and meticulous attention to detail. They must have experience in growing and diversifying income streams and converting new interest into long-term, sustainable, support.
The position will be hybrid, based three days per week (Tues-Thurs) from Oceana’s UK offices in Newquay, Cornwall or Paddington, London. Regular national, and occasional international, travel will be required to meet team members and stakeholders in geographically diverse locations, including Washington, DC.
Responsibilities
- Manage relationships and reporting to existing funders alongside the international development team and Executive Director. This will primarily be with trusts and foundations, individual philanthropists, and some corporate supporters.
- Manage successful grant applications and budgets, co-ordinating and collaborating with the international development team.
- Work closely with the finance, policy, communications, and campaigns team to ensure all relevant stakeholders are consulted in grant applications and reporting.
- Manage and deliver timely reporting, communications, and updates to funding partners and stakeholders.
- Manage and develop other existing UK income streams, including mass giving alongside the communications team.
- Identify, develop and manage additional UK income opportunities, including with smaller trusts and foundations.
- Collaborate with the Director of Finance and People, and international development and budgeting teams, to manage income forecasts and grant financial reporting.
- Maintain appropriate development records and database for all UK activity.
- Ensure compliance with UK fundraising regulations and best practice.
- Develop and manage key fundraising and partnerships events.
- Work with Executive Director to develop our outreach with funders at international events.
- Attend and represent the UK in monthly development meetings with the international team.
- Plan and manage UK development priorities, calendar, and budget.
- Be present in person in the London or Cornwall office 3 days per week (Tues-Thurs), promoting a positive working culture.
- Ensure a strong commitment to the organisation’s values and vision, as set out by Oceana globally.
- Travel occasionally, both nationally and internationally, to meet with team members and wider internal and external stakeholders.
- Other tasks as needed to support development and organisational objectives.
Candidate Requirements
Education and work experience:
- At least 5 years of professional experience in fundraising and development, ideally in the ocean or the environmental space (essential).
- Experience writing successful multi-year grant applications, alongside robust budgets, for trusts and foundations (essential).
- Experience managing charitable foundation relationships, delivering detailed and timely reports, and managing ongoing communications as required (essential).
- Experience managing major and corporate giving.
- Experience prospe cting, managing and analysing research on fundraising opportunities.
- Experience co-developing and diversifying fundraising opportunities.
- Good existing relationships with environmental trusts and foundations (preferred).
Skills & Knowledge:
- Excellent external relationship building, including confident networking skills, and organised and positive relationships with funders outside of scheduled reporting.
- Excellent written and verbal communication, with the ability to understand and distill complex scientific issues and detailed campaigns for fundraising purposes.
- Strong focus on spotting and cultivating new institutional fundraising opportunities
- Strong internal stakeholder management, adept at involving relevant teams (leadership, campaigns, finance, international) to develop funding applications.
- Confident and proficient using CRM platforms or other grant management tools.
- Good understanding of data privacy, code of fundraising practice, and other relevant regulations.
- Strong prioritisation and project management skills, with ability to manage multiple tasks and workstreams effectively.
- Excellent attention to detail and commitment to accuracy.
- Proactive and self-motivated, with a strong drive to meet and exceed fundraising targets.
- Ability to work well both independently and as part of a small, close-knit team.
- Good understanding of the principles of Justice, Equity, Diversity and Inclusion, and a proven commitment to improving these in the environmental space.
- Integrity and the ability to work with confidential information with discretion.
Equal Opportunities
Oceana is committed to having a diverse workforce that is representative of the community it serves at all levels of the organisation, and we particularly welcome applications from candidates who are currently underrepresented within the conservation sector.
All offers of employment are conditional upon the successful completion of reference checks.
Application Deadline: Sunday 10th May 2026
Interviews: w/c 18th May and w/c 25th May


