GamCare is looking for dedicated Helpline Advisers to provide essential support to those affected by gambling-related harm.
GamCare offers helpline support through multiple channels, including our Freephone Helpline, Live Chat, WhatsApp, and other digital platforms such as forums and chatrooms. The Helpline operates 24/7, 365 days a year, ensuring support is always available.
As the first point of contact, you will offer help, advice, and emotional support to individuals struggling with their own or someone else’s gambling. As part of our award-winning Helpline team, you will work on a rotating schedule with shifts running from 7am to 3am.
In return, we will provide you with comprehensive training, regular supervision, and a full CPD programme to support your development.
About You
As the successful candidate, you will hold a professional qualification in Health, Social Care, Psychology, Youth or Community Care, such as NVQ Level 3 or above, or a Diploma in Mental Health Nursing, Counselling, Addiction Studies, Advice, and Guidance. Alternatively, you will have demonstrable experience of working with vulnerable individuals affected by addiction harm and/or complex needs.
We also welcome applications from those with lived experience of gambling-related harm, provided they have professional experience in a supportive environment and a strong understanding of safeguarding legislation.
You will be able to engage effectively, sensitively, and with empathy when supporting callers reaching out to GamCare. The ability to deliver non-judgemental, confidential support is essential to this role.
You will also play a key role in collaborative working, engaging with colleagues, stakeholders, and external partners to ensure a joined-up approach to support. Contributing to GamCare’s overall performance, you will help maintain a positive, inclusive culture within the organisation, encouraging teamwork and shared success.
Additionally, you will be committed to maintaining a strong understanding of problem gambling and will have a genuine interest in the areas of gambling addiction, treatment, early intervention, and prevention.
If you’re passionate about making a real difference and comfortable working night shifts, we’d love to hear from you!
Benefits You Can Enjoy
- 33 days basic annual leave entitlement per annum (pro-rated for part-time colleagues) including bank holidays which increases with service
- A generous Pension Scheme - we contribute 6% and you contribute 2%
- Discretionary company sick pay from day one of service
- Employee Assistance Programme – 24-hour support
About Us
Founded in 1997, GamCare is the leading provider of information, advice and support for anyone affected by gambling. We operate the National Gambling Helpline, provide direct support for anyone who is affected by gambling, create awareness about safer gambling and support pathways, and encourage an effective approach to safer gambling within the gambling industry.
For further details and to apply please click the apply button.
Closing date for applications: 19th September 2025.
Interviews will take place online via video conference – week commencing 22nd September 2025.
GamCare is an equal opportunities employer and doesn’t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply.
Appointment is subject to a DBS check.
Thank you!
Together for Short Lives is a charity that makes sure seriously ill children and their families get the care they need, especially at the end of life. We work closely with families, care professionals, and services to improve children’s palliative care. We also speak up to government leaders and decision-makers to help make sure families have access to the best support when they need it.
About the Role
As a Kentown Family Service Coordinator, you will be the first point of contact for families referred into the Kentown programme, helping them navigate health, social care, and voluntary sector services. You will:
- Carry out family needs assessments and co-develop personalised support plans with families.
- Build strong local relationships with health, education, and community services to ensure families can access the help they need.
- Promote the work of the Kentown Programme and Together for Short Lives and raise awareness of children’s palliative care in the region.
- Support family engagement events, training opportunities, and ongoing evaluation of the programme’s impact.
- Work collaboratively with the Kentown team, sharing learning and best practice across regions.
- This is a home-based role with travel across Lancashire, Cumbria, and Manchester.
About You
We’re looking for someone with experience in health, social care, or education who is passionate about supporting families. You will bring:
- Experience working directly with children, young people, or families with complex needs.
- Strong communication and relationship-building skills with families and professionals.
- The ability to assess needs, coordinate support, and signpost families to the right services.
- Confidence in collecting feedback and supporting events or activities for families.
- A proactive, compassionate, and organised approach, with good IT and record-keeping skills.
- A full driving licence and willingness to travel are essential.
Registered Charity
21 - 50
We exist to ensure every seriously ill child and their family gets the high-quality children’s palliative and end of life care
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Urban Saints equips youth leaders to disciple young people in today’s changing world. Our vision is to see every young person given the opportunity to explore faith, wherever they are.
About the Role
The Content Creator will play a vital role in helping Urban Saints communicate with clarity, creativity, and consistency across all platforms. From video editing and creating social media graphics, to designing resources, brochures, or branded assets, this role is responsible for creating visually engaging content that amplifies our message and inspires action.
You'll be responsible for:
- Designing and producing compelling visual content across digital and print formats.
- Filming and editing videos for campaigns, training materials and resources.
- Managing and editing visual assets, including team-supplied images.
- Contributing ideas and visual concepts to support campaigns and storytelling.
- Acting as a brand guardian for visual content, ensuring consistency across all channels.
- Working closely with other members of the Communications team to deliver content for campaigns, training, and wider initiatives.
Please note, this is predominantly a remote role, but with travel as the role requires. All full-time Urban Saints employees are required to attend two team residentials per year (3 days/ 2 nights each).
About You
You'll shape and deliver high-quality content that supports campaigns, promotes our training and resources, and strengthens Urban Saints’ brand both online and in print.
Key Skills and Experience:
- Strong design and video editing skills across digital and print formats.
- Proficiency in Adobe Creative Suite, Canva, and video editing software (Premiere Pro, Final Cut etc)
- Confident in video production – from filming to postproduction.
- Ability to develop content for a range of platforms including social media, web, email, and YouTube.
- Strong attention to detail and visual consistency.
- Proven experience in a content creation, multimedia, or graphic design role.
- Experience creating visual content as part of multi-channel campaigns (e.g. email, social media, website etc).
- Experience working with brand guidelines and visual identities.
- Understanding of digital content trends, platform specifications, and audience behaviour.
How to Apply
This post is subject to an Occupational Requirement that the post holder is a committed Christian under Part 1 of Schedule 9 to the Equality Act 2010.
Please visit our website to fill out an application form. We would love to see your creativity in action. After we’ve received your application we’ll be in touch asking for a link to your portfolio or examples of your work (graphics, videos, or other creative projects) that you’re most proud of.
The closing date for applications is Friday 26th September, midday. Please note, we will be actively reviewing applications ahead of the closing date and reserve the right to close applications before this date.
The client requests no contact from agencies or media sales.