Organisation development manager jobs in east twickenham, greater london

WORKING WITH US

The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.

We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.

As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.

Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.

To discover more about our culture, ethos and what it is like to work here, visit the page.

ABOUT THIS OPPORTUNITY

We’re looking for a passionate and driven HR professional to play a pivotal role in delivering our ambitious HR strategy and supporting the growth of our Federation.

In this high-impact, operational role, you’ll work closely with senior leaders to drive forward key business and HR initiatives.

From resourcing and employee relations to learning and development, you’ll provide expert guidance and hands-on support that empowers our management teams to thrive. You’ll be at the heart of our people strategy, leading on complex casework, championing best practices and ensuring our academies are supported with regular on-site visits.

If you're a proactive, solutions-focused HR professional who thrives in a fast-paced environment and is passionate about education, we’d love to hear from you.

MAIN AREAS OF RESPONSIBILITY

Your responsibilities will include:

• Providing professional and customer-focussed HR leadership, advice and support to academies to enable leaders to improve and support staff engagement, tackle workforce priorities, maximise workforce efficiency and achieve academy people objectives
• Influencing and supporting the strategic direction of academies by providing and analysing workforce information and developing HR initiatives to respond to needs or example, developing effective retention plans, improving sickness absence and reducing agency expenditure
• Coaching, supporting and mentoring senior leaders on people management practices, issues and priorities, through development of close working relationships and understanding of business challenges and opportunities
• Providing expert advice to managers in highly complex employee relations cases on the interpretation and implementation of the Federation employment procedures within the context of the legal framework
• Retaining oversight of casework, and line managing an HR advisor in the management of specific ER cases

WHAT WE ARE LOOKING FOR

We would like to hear from you if you have:

• Experience in a HR Business Partner or senior HR advisor role within a large complex organisation
• Experience of developing and delivery of strategic HR plans and initiatives
• Previous experience of managing complex Employee relations issues, change management, and restructuring
• Experience of supervising staff
• Educated to masters level in HR Management or equivalent level of experience of working in an HR role
• A CIPD qualification to Associate level or above

For a full job description and person specification, please download the Job Pack.

APPLYING FOR THIS POSITION

If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.

Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.

When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application. 

A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.

OUR VISION & VALUES

Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.

We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.

IMPORTANT INFORMATION

Safeguarding Notice

The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.

Equal Opportunities

The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.

WHAT WE CAN OFFER YOU

Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.

You will also have access to a variety of benefits, support programmes and initiatives including:

• Excellent opportunities for continuous professional development and career progression
• Annual performance and loyalty bonus
• Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
• 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
• Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
• Employee Assistance Programme for free and confidential advice
• Cycle to work salary sacrifice scheme
• Wide range of shopping, leisure, and travel discounts
• 20% off at Tapi Carpets, exclusive to Harris employees
• Interest-free ICT and season ticket loans

For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.

Harris Hill is delighted to be working in partnership with UNICEF UK in their search for an experienced and proactive Applications Specialist. This is a permanent, full-time position with a flexible hybrid working arrangement, requiring just one day per week at UNICEF UK's Stratford office.

Please note that to be considered for this exciting role, candidates must demonstrate proficiency in Microsoft InTune. 

UNICEF UK works to ensure children everywhere are safe, healthy, and able to realise their rights. Guided by the UN Convention on the Rights of the Child and the Sustainable Development Goals, UNICEF UK leads campaigns and programmes in support of children in danger worldwide. The organisation also fosters an inclusive, values-driven workplace where everyone is empowered to make a meaningful difference.

This is an excellent opportunity to join a collaborative and forward-thinking ICT team, which supports a modern, cloud-based technology environment including platforms such as Microsoft 365, SharePoint, Salesforce, Unit4, Snowflake Datacloud and Asana.

The Applications Specialist will play a pivotal role in supporting and maintaining UNICEF UK’s core business applications. You will be responsible for coordinating software deployment, managing patching cycles, ensuring license compliance, and overseeing UNICEF UK-wide systems, including those outside of the ICT function. This hands-on role will suit someone who enjoys balancing technical delivery with strategic oversight and thrives in a collaborative environment, working closely with an outsourced IT operations partner. The post holder will manage a portfolio of essential systems, monitoring compliance with Cyber Essentials Plus and internal policies, and contributing to continuous improvement efforts, including automation and the rationalisation of legacy tools. You will also lead the management of key applications such as SharePoint, supporting and advising colleagues across the organisation. Your input will be instrumental in maintaining high performance, data security, and value for money across our technology estate.

We are looking for a proactive and technically skilled professional with experience in application management, packaging and deployment (particularly through Microsoft InTune), and SaaS platforms. A sound understanding of data architecture, cybersecurity standards, and strong relationship management skills are essential, as is the ability to translate technical issues into accessible guidance for colleagues. A curiosity for emerging technologies and a commitment to inclusive teamwork will be key to your success.

To apply, please submit your up-to-date CV detailing your experience by the 14th of July 2025. Cover letters are not required.

Please note, only successful applicants will be contacted with further information.

As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Be part of a team that changes and saves lives. Design and deliver creative events that support military families caring for injured loved ones.

This is a demanding but deeply rewarding role that combines service delivery, engagement, and emotional resilience. As Events & Engagement Officer, you will work closely with our Operational Support Team to design and deliver a varied programme of online and in-person events. These will support the wellbeing of our Members (adult family members of injured veterans and serving personnel), reduce isolation, and build understanding of the challenges faced by military families.

The Ripple Pond is a UK-wide charity that supports the adult family members of physically or psychologically injured Armed Forces personnel and veterans. We provide peer support, structured guidance, and signposting to improve wellbeing and reduce isolation for families who often carry complex emotional burdens in silence. Our work is rooted in lived experience and built on a foundation of inclusion, compassion, and community.

The Operational Support Team lies at the heart of our frontline service. It delivers one-to-one support, coordinates safeguarding and triage, and ensures Members are connected to the right pathways at the right time. It is a trauma-informed, emotionally intelligent team that works with care and professionalism, ensuring that no one caring for an injured veteran or serviceperson feels alone.

You will start your time with The Ripple Pond by embedding into the Operations Team for approximately two months. This will give you a firm grounding in the lived experiences of our Members and ensure you’re fully trained to act as Duty Officer. As Duty Officer, you’ll receive and respond to referrals and enquiries, complete needs assessments, carry out risk assessments, and navigate Members to appropriate internal or external support. This may involve responding to distressing and traumatic situations, including domestic abuse, suicidal ideation, addiction, and other complex issues. You will also be expected to attend (online) multi-agency meetings.

This role requires emotional resilience, sound judgment, and exceptional communication skills. You will need to work flexibly, including some evenings and occasional weekends, and travel to a limited number of face-to-face events and meetings throughout the year. In return, you will be part of a supportive, values-driven team making a real and lasting difference to people’s lives.

Key Responsibilities

• Working with your colleagues to design and deliver an engaging and inclusive programme of digital and in-person events that support Member wellbeing, build confidence, reduce isolation, and encourage peer connection.

• Co-develop activities such as themed discussion groups, creative and recreational workshops (e.g. book clubs, craft groups, quiz nights, art workshops, journaling, fitness, etc.), and skill-building sessions.

• Plan and lead external engagement sessions for professionals and stakeholders to improve understanding of the Armed Forces family experience.

• Manage the full event cycle, from concept and scheduling to promotion, delivery, and evaluation.

• Work closely with the Operational Support Team to ensure all activities reflect Member needs and organisational aims.

• Act as Duty Officer on a rota basis, including during periods of staff leave or absence. This includes responding to new enquiries, completing needs and risk assessments, and triaging Members into appropriate pathways of support.

• Respond sensitively to Members disclosing trauma or distress and act in line with our safeguarding and escalation procedures.

• Attend virtual joint-agency meetings when required to support Members or represent the charity.

• Use digital tools to promote and deliver content (e.g. Zoom, Canva, Transpond, Eventbrite, CRM systems).

• Collect and evaluate Member feedback to help refine services and contribute to reporting and development work.

• Support cross-organisational projects and team-wide initiatives as needed.

Terms and Conditions

• Hours: Part-time, 21 hours per week

• Schedule: Three days per week, 9 am to 5 pm (1-hour unpaid lunch break)

• Flexibility: Some evenings and occasional weekends will be required to support Member activities or represent the charity. Time Off In Lieu (TOIL) will be provided

• Contract: Fixed-term, 18 months (extension subject to funding)

• Location: Home-based

• Travel:
  ˃ Expectation to attend up to 8 in-person events or meetings per year
  ˃ All travel time and reasonable expenses are reimbursed
  ˃ Depending on your location, some travel may involve overnight stays, which the charity will fully fund
  ˃ The ability and willingness to travel and stay overnight is essential

Person Specification

Essential

• Experience designing and delivering events (in-person or online)

• Strong interpersonal skills with empathy and emotional resilience

• Excellent written and verbal communication

• Ability to manage sensitive conversations and disclosures appropriately

• Familiarity with digital tools (e.g. Zoom, Canva, Eventbrite, CRM systems)

• Excellent organisational and time management skills

• Ability to work flexibly, independently, and as part of a team

• Commitment to safeguarding, confidentiality, and person-centred support

• Demonstrates emotional resilience and works confidently with individuals facing trauma, distress, or complex challenges

• Maintains strong professional boundaries and self-awareness, with a clear understanding of when to seek support

• Manages workload effectively under pressure, staying focused and prioritising in emotionally demanding situations

• Shows a consistent commitment to personal wellbeing and self-care when working in high-pressure or emotionally complex environments

Desirable

• Knowledge of or lived experience within the Armed Forces or veteran families

• Experience working in the charity sector

• Familiarity with trauma-informed approaches or peer-led initiatives

Other

• Full UK driving licence and access to a roadworthy, insured vehicle

• Willingness to travel across the UK and stay overnight where required

• Commitment to professional development and learning

Benefits

• 30 days annual leave (pro rata) plus your birthday off

• 6% employer contribution to your workplace pension scheme

• Access to an Employee Assistance Programme offering:
  ˃ Discounts and rewards on popular brands
  ˃ Free access to fitness and wellbeing apps
  ˃ Free legal, financial, and family advice

Inspire transformational giving. Lead strategic partnerships. Drive meaningful impact.

We're partnering with a national charity to recruit a visionary and results-driven Head of High Value Fundraising. This is a unique opportunity to lead a high-performing team and spearhead income growth across corporate partnerships, major donors, and trusts and foundations, delivering life-changing support for people affected by a complex and life-shortening neurological condition.

About Them

They are a UK-wide charity dedicated to improving the lives of people affected by a progressive neurological disease. Their mission is to fund vital research, campaign for better care, and provide support to individuals and families navigating the challenges of this condition. With a passionate community of supporters and partners, they are committed to creating a world where no one faces this disease alone.

Location: Northampton or London (Hybrid)
Hours: 37 per week | Contract: Permanent
Salary: £66,200 per annum
Reports to: Director of Income Generation
Direct reports: Corporate Partnerships Development Manager, Grants & Trusts Manager, Philanthropy Manager, Support Services Manager

The Role

As Head of High Value Partnerships, you will:

• Develop and implement a comprehensive high-value fundraising strategy to achieve ambitious income targets
• Lead a proactive acquisition approach to build a robust pipeline of six- and seven-figure prospects
• Identify and cultivate new opportunities across corporates, major donors, and trusts
• Collaborate across the organisation to create compelling fundraising propositions and assess impact
• Manage your own portfolio of high-value donors while supporting your team to do the same
• Oversee stewardship events and ensure excellent donor engagement and reporting
• Develop bids and tenders for statutory, trust, and other funders
• Monitor performance across all high-value streams and report insights to stakeholders
• Build and lead a collaborative, high-performing team aligned with organisational values
• Work closely with the Executive Leadership Team and trustees to engage and steward key partners
• Ensure compliance with fundraising regulations and best practices

They're Looking For

Fundraising Expertise:

• Proven success in growing income and stewarding donors in at least two of the following: corporate partnerships, major gifts, trusts/foundations
• Strong preference for experience in corporate and major donor fundraising

Leadership & Team Development:

• Experience leading high-performing teams through change
• Inspirational leadership style with a collaborative, solutions-focused approach

Relationship Management & Collaboration:

• Excellent interpersonal and communication skills
• Ability to build strong internal and external relationships and co-create opportunities

Strategic & Analytical Skills:

• Strong planning and financial acumen
• Data-driven decision-making and a track record of income growth

Personal Attributes:

• Entrepreneurial, adaptable, and comfortable with change
• Passionate about making a difference

Operational Skills:

• Budget management and CRM/database proficiency
• Experience in the health or social care charity sector is desirable

Benefits include:

• 28 days of annual leave (increasing to 33 after 5 years), plus Bank Holidays
• Access to UK Healthcare covering dental, eyecare, and Health & Wellbeing services
• 24/7 phone and video GP service
• Life assurance and confidential counselling helplines
• Salary sacrifice schemes like Cycle to Work and Buy/Sell Annual Leave
• Benefit Hub for lifestyle discounts
• Enhanced pension scheme
• A wealth of training and personal growth opportunities

Ready to lead transformational change?

If you're excited by the opportunity to shape a high-value fundraising strategy that delivers real-world impact, we'd love to hear from you.

Send your CV to Priya at Charity People

This role is being advertised on a rolling basis, and applications will be shared as and when received. The role may also close early, so if this impacts you in any way, please contact Priya.

Provisional closing date: 15th of July

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

We're pushing for better, right here, right now. Every one of us has a crucial role to play as both drivers and enablers of change.

Parkinson’s UK is the UK’s leading charity for people with Parkinson’s.  We're a growing organisation with 605 employees, 4000 volunteers and a projected income of £50m+. Our proud history dates back nearly 60 years, but now we’re on a mission to be fit for the future, ensuring we have the infrastructure, culture, and operating model to drive even more impact for people with Parkinson’s, both now and in the future. 

The Operations team plays a key role in driving that mission. Over the coming years we’ll be modernising our systems and processes to ensure they’re fit for now, as well as in the future. Much of this work is already underway, and we’re now ready to start our exciting new chapter.

We’ve been working to get ourselves in the best shape to deliver that progress over the next few years, and we’re now looking for ambitious, driven, and purpose-led people to join our team of ‘relentless doers’.  To hear more about these exciting new changes and how you can play your part in our story, click on the Apply button to hear from Ben Clarkson, Chief Finance and Operating Officer.

About the role

We are looking for a Head of Data and Insight who will shape and lead the charity’s data strategy, developing a comprehensive framework that maximises the impact of data and insight in driving the charity’s mission. You’ll take a collaborative, innovative approach to ensure the data and insights function is aligned with the charity’s goals and future growth.

You will lead and inspire high-performing teams of data professionals, cultivating a culture of innovation and development. This will enable the delivery of valuable insights that support improved decision-making throughout the charity.

What you’ll do

• Work closely with the AD of DDaT to design and deliver a strategy for Data & Insight that aligns with the charity’s long-term objectives, enhancing decision-making, efficiency, and scalability. 

• Lead Data & Insight teams to align with Parkinson's UK goals, develop team members to create collaborative, high performing teams and monitor performance, rooted in the needs of our customers.

• Provide leadership in the development of the charity’s data infrastructure and analytical capabilities, ensuring data-driven decisions at all levels of the organisation.

• Collaborate across the charity to identify key business requirements and provide actionable insights that drive performance and support strategic objectives.

What you’ll bring

• Proven experience in leading data and insight teams, preferably within a charity or non-profit sector. 

• Strong background in developing data strategies, with the ability to create and implement innovative approaches to data management and analysis.

• Exceptional leadership skills, with a proven ability to build, manage, and motivate a high-performing, cross-functional team. 

• A collaborative mindset with experience in building strong relationships across teams and departments. 

• Excellent communication and stakeholder management skills, able to translate complex data into actionable insights for senior leadership and teams.

If this opportunity sounds like you, we’d love to hear from you! 

To apply, please submit a CV and supporting statement demonstrating how you meet the criteria marked with an ‘A’ of the ‘what you’ll bring’ section of the job description.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Regenerate is looking to recruit a highly motivated, enthusiastic and empathetic youth worker and mentor to join our team in creating opportunities for young people to thrive.

The role will create opportunities for young people to develop their skills, confidence and self-awareness, supporting them to build positive relationships and to engage with education, employment and training opportunities. 

It is the perfect role for someone who is passionate about improving opportunities for young people, and 

Main Responsibilities:

• Support planning and delivery of up to two youth work sessions a week
• Mentor a caseload of young people by building positive connections with them, nurturing their goals, and working alongside their support networks
• Ensure all Regenerate & Feel Good's procedures are carried out with diligence

About Regenerate:

Regenerate is a youth charity based in Roehampton, SW London that aims to create opportunities for young people to thrive.

Regenerate’s mission is to inspire and support young people by building strong, lasting relationships and creating life changing opportunities; helping them grow in confidence, make the best of their lives and impact the world for good. We do this through youth work, mentoring, and our social enterprise ‘Feel Good’.

We work with local young people who are facing a number of challenges, such as poor mental health and wellbeing, discriminattion and/or marginalisation, exposure or involvement in crime, and not being in education or employment. We support these young people by providing safe spaces, positive role models who truly listen and care, and opportunities to grow their skills and realise their potential.

About you:

Please ensure you read over the attached job pack for full information about the role, your perks, and what we’re looking for.

Experience in a youth work or similar environment is preferred, but not required. All training will be provided. 

If you're as passionate about improving the outcomes for young people as we are, this role is for you and we want to hear from you.

To apply, please fill out an online application form, linked above.

Regenerate is an equal opportunities employer and actively encourages applications from people of all minority and underrepresented groups.

All offers of employment will be subject to the appropriate DBS, right to work and reference checks.

We are looking for someone to take an active lead in setting up the new Shed and working with our wider staff team and volunteers. You will be able to promote the project to encourage participation by giving talks, arranging taster sessions and using social media. You will also arrange short courses and training sessions and ensure new participants are briefed on health and safety. You will have good interpersonal skills and enjoy working a part of a team.

We are delighted to be supporting a wonderful charity dedicated to improving the lives of unpaid carers. This fantastic organisation is looking for a temporary full-time (35 hrs per week) Adult Carers Support Worker to join their team and help make a real difference to carers across their borough. The role is running for 2-months in the first instance, based on-site 3-days per week in South London.

Key Responsibilities for this role include:

• Acting as the first point of contact for adult carers and professionals, responding to enquiries and referrals in a fast-paced environment.
• Providing one-to-one support to carers, including home visits where appropriate, and helping them access relevant services.
• Collaboratively identifying goals with carers and developing tailored support plans.
• Promoting and supporting peer support groups, forums, and community activities.
• Maintaining accurate records of casework and assessments using the Charity Log system.
• Supporting the delivery of wider services including newsletters, events, and training sessions.
• Working closely with colleagues to ensure a joined-up, effective service for all carers.
• Responding to safeguarding concerns in line with organisational policies.

To be considered for this position, you should possess:

• Experience working or volunteering in a health and/or social care setting.
• Strong communication and organisational skills, with the ability to manage a varied workload.
• A flexible, proactive approach and a commitment to equality, diversity and inclusion.
• Confidence using IT systems and databases.
• Knowledge of the issues affecting unpaid carers (personal or professional) is desirable.

If you are passionate about supporting others and want to be part of a collaborative, values-driven team, we'd love to hear from you.

Please note that this role is subject to an Enhanced DBS check.

Please apply below and submit your CV in Word format.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

We're looking for 2 friendly, innovative and resilient Income and Housing Officers to join our Landlord Services Team located at our Head Office in Islington.

£32,000.00 - £36,000.00 per annum (depending on skills and experience), working 35 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

As an Income and Housing Officer you will help to maximise the organisation's rental income collection,n effectively manage rent arrears and deal with other breaches of the occupancy agreement.

What you'll do:
* Take responsibility for maximising rent collection across a defined patch of Look Ahead's portfolio of properties ensuring that rent collection targets are met and tenancies sustained

* Advise operational teams on their support related arrears management activities, including holding local surgeries with tenants and staff, taking direct control of higher level and more complex arrears cases

* Proactively monitor all current and former accounts within the defined patch and make recommendations to the Housing Manager for appropriate former accounts to be written off or referred to Look Ahead's debt collection agency

* Ensure that the rent collection function is carried out both sensitively and in a timely fashion so as to avoid the build up of excessive arrears and record all case details accurately.

* Ensure that all sign ups within the defined patch are done accurately on the correct type of tenancy and at the correct rent and service charge levels.

* Prepare files and documents for legal action and present cases in County Court hearings for possession claims, money judgements

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
? An understanding of the needs of customers who have experienced homelessness and who may also have support needs.
? Excellent time management skills to systematically monitor arrears and complete other tasks in a logical and systematic way.
? Excellent communication skills and experience of dealing with vulnerable people in a sensitive , friendly and clear manner.
? An understanding of how to effectively deal with breaches of occupancy such as anti-social behaviour and abandonment. .
? The ability to communicate clearly with non -housing management staff and explain cases in a non technical way.

What you'll bring:

Essential:
? Experience of monitoring rent accounts and managing rent arrears
? Experience of using computerised rent systems to monitor arrears and record information
? Extensive knowledge of welfare benefits ,especially housing benefit
? Experience of liaising with housing benefit departments ,the DWP and other external agencies.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full job description

Join The Not Forgotten – Office Administrator Role
The Not Forgotten transforms the lives of injured, ill and isolated veterans and serving personnel and their families by bringing people together, restoring confidence, and fostering camaraderie and support.

Our values of empathy, excellence, comradeship and teamwork run through everything we do. We provide a caring and genuinely personal service, our small team getting to know our beneficiaries personally, developing real relationships and listening to their needs and worries and sharing the ups and downs of their lives. We work with every individual to help them with their own route to recovery and know that many need to attend multiple events on that journey.

We collaborate closely with other military charities and organisations, aiming to be the trusted partner of choice in providing entertainment and recreation opportunities for veterans and injured serving personnel. We strive to be at the forefront of the military charity sector remaining current and relevant whilst retaining the character that makes us special.

We’re not just looking for admin experience—we’re looking for someone who cares. For 105 years, The Not Forgotten has been supporting veterans and service personnel suffering from injury and illness by providing social, respite and challenge opportunities and a unique series of prestige Royal events. Join The Not Forgotten as our Office Administrator. 

Key Details

Position: Office Administrator

Responsible to: Head of Business Operations and Finance

Location: An office in Victoria, London.

Hours: Flexible working – 35 hours per week. Flexible working with the expectation to attend routine business rhythm in the London office in person at least three days a week.

Salary: £25,000–£27,000 per annum

Annual leave and benefits:

• 20 days annual leave (not including bank holidays)
• Christmas period leave
• Company pension scheme with matched contributions of 5% after 6 months
• 24/7 Employee Assistance Programme
• Career professional development support

How to apply: Click the Charity Job Apply button below. You’ll be asked to submit a CV and answer a few short screening questions about your relevant skills and motivation.

First-round interviews will take place in the week commencing 4 August 2025; final interviews are due to take place in the week commencing 21 August 2025.

Closing date: 30 July 2025.

Please note, we’re actively reviewing applications and interviews will be held on a rolling basis. The ad may close early if a successful candidate is found.”

Key Responsibilities

· Keep our office running smoothly with top-notch organisation and attention to detail;

· Support the planning and delivery of events that bring veterans together;

· Be a warm, welcoming point of contact for beneficiaries, supporters, and partners;

· Help us deliver on our mission to reduce loneliness and isolation with heart, humour, and professionalism;

· Assisting the Head of Business Ops & Fin in the daily logistical running and administration of the Charity;

· Handle incoming calls from existing and potential beneficiaries, benefactors, or supporters, providing information on TNF events availability and assisting with registering;

· Manage calendars, appointments, and team meetings;

· Manage internal databases, email and mailing lists to beneficiaries, benefactors, or supporters.

· Ensure the database is kept accurate and up to date by recording changes including mailing preferences, address details and other relevant information;

· Manipulate and exploit the CRM data to inform improvement activities;

· Maintain efficient GDPR CRM compliant records and

· Represent TNF at a variety of events, including Royal and prestige events.

 This job is for you if you are….

·                  Proactive, an adaptable team player with strong admin and communication skills;

·                  Someone who thrives in a varied role and takes pride in making a difference;

·                  Good with organisational and time-management abilities with the ability to work independently;

·                  Adaptable and have a flexible approach to work and varying tasks; and

·                  Genuinely interested in supporting the Armed Forces and Merchant Navy community.

Ready to make a difference?
If you’re ready to bring your skills to a role that truly matters, we’d love to hear from you. Apply today and help us support those who served.

Join Us as Our Chief Operating Officer (COO)

Chief Operating Officer (COO)
Salary: £50,000 – £60,500 (depending on experience) 
Location: Fulham, London SW6 (1 day a week remote optional) 
Hours: Full-time, 35 hours per week (Mon–Sat, mostly 9am–5pm)

The Organisation

Action on Disability (AoD), one of London’s leading Deaf and Disabled People’s Organisations, is seeking an experienced, values-driven Chief Operating Officer to join our leadership team.

The Post

You’ll play a pivotal role in shaping and delivering our ambitious 5-year plan, supporting and deputising for the CEO, managing service leads, and ensuring smooth day-to-day operations across our Youth, Employment, and Independent Living services.

We’re looking for someone with a strong track record in senior management, financial planning, people leadership, and securing funding. You’ll need to be highly organised, strategic, and committed to disability rights and the Social Model of Disability.

This is a hands-on, in-person role at our accessible Centre for Independent Living in Fulham, with occasional Saturday work and flexibility to work remotely one day a week.

We actively encourage applications from Disabled people and people with lived experience.

Any prospective candidates who would like an informal chat with CEO David Buxton about the job, can drop him an email - details available at the next stage on our website.

Closing Date: Friday 18 July 2025, 12 noon
Interviews: 23 and 24 July 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website where you can complete your application for this position.

Action on Disability prides itself on being an accessible and equal opportunity employer.

No agencies please.

Operations Support Coordinator

Team: Operations Support 

Hours: 4 days (30 hours) per week (hours/days by agreement)

Location: Hybrid – minimum 1 day per week in our Holborn, London office. The rest of the week can be worked remotely

Report to: Operations Support Team Manager

Starting salary:  £23,809.50 pro-rata

Application Closing Date: 20/07/2025 (23:59)

Interview date: 30 July 2025 – in-person at our Holborn, London office.

Starting date: ASAP

Contract: permanent 

About GoodGym:

GoodGym is a multi-award winning social enterprise that connects exercise with volunteering. Across 65 cities and boroughs its members run to help isolated older people and community projects. It’s shown to reduce isolation, improve community cohesion and to improve wellbeing for all involved. It is frequently cited as a leading social innovation by the government, mainstream press and leading think tanks. GoodGym’s impact and activity continues to grow and this role is crucial in enabling GoodGym's sustainable future. For more information, please visit www.goodgym. org

Job Purpose

As part of GoodGym's Operations Support Team, you will play a key role in coordinating volunteers to provide practical and social support for older people across the UK. 

The crucial part of this role will involve supporting volunteers and beneficiaries throughout processing and confirming mission requests for practical tasks and monitoring and supporting befriending pairings. 

You will also work as part of project teams making changes to improve our processes. And you will collaborate with and support colleagues across the organisation.

The ideal candidate will have experience in digital administration, working with volunteers and vulnerable people, and should be comfortable working on different projects simultaneously.

Responsibilities

Primary Responsibilities

Office Management

• Providing phone and email support to our members, referrers and beneficiaries

Volunteer Support

• Acting as the first point of contact for volunteers, whether over email or over the phone; supporting them on either social visits or missions, troubleshooting and resolving issues where necessary, maintaining complete volunteer records and reporting to the Operations Support Team Manager if any safeguarding issues/allegations are made in line with GoodGym’s Safeguarding Policy
• Providing administrative support for missions, including but not limited to: communicating with referral partners, screening and listing missions on the GoodGym website, confirming missions with beneficiaries on the phone and ensuring best safeguarding practices are upheld
• Supporting volunteers through the process of DBS applications, checking references and making judgement calls on volunteers’ suitability for the volunteer role
• Supporting, in a respectful and trusting manner, a long-standing team of operations support volunteers who work with us

Relationship Management

• Communicating with potential and existing referral partners over the phone and via email, answering questions about GoodGym and providing technical support as and when necessary

Other Responsibilities

• Contributing to the development of the Operations Support Team and respective processes and policies
• Working collaboratively with other internal departments

Person Specification

Knowledge

• An understanding of the needs of older people and volunteers
• Awareness of services available to older people (desirable)

Skills and abilities

• Excellent verbal communication skills, particularly over the phone
• Excellent written communication skills
• Excellent organisational and multitasking skills and ability to prioritise workload 
• Excellent attention to detail and problem-solving skills
• Ability to collaborate with team colleagues
• Ability to work with minimum supervision and under own initiative
• Ability to provide information, advice and assistance appropriately, to volunteers and older people who use GoodGym’s services
• Empathetic and able to build supportive relationships with people from a variety of backgrounds
• Proficient with Google Workspace, Google Drive, and able to pick up new systems quickly
• Comfortable using multiple online programs simultaneously

Experience

• Experience of volunteering
• Experience of working with and managing confidential information
• Experience of working with or supervising volunteers (desirable)
• Experience of dealing with a busy or shared inbox (desirable)
• Experience managing relationships with a variety of internal and external stakeholders (desirable)
• Experience of DBS check process (desirable)
• Knowledge of safeguarding in relation to the protection of vulnerable adults (desirable)

Why join us?

• Be part of our important mission to bring communities together and reduce loneliness and isolation. 
• GoodGym is a scalable approach to tackling major social issues and you’ll play a key role in it
• Friendly, positive and supportive team with a genuine purpose
• Growing organisation with national reach at a pivotal point of change
• 25 days holiday + bank holidays
• Central London location;7th Floor, 33 Holborn London, EC1N 2HT, 
• Flexible working- minimum 1 day per week in our  London office in the Holborn area
• Regular in person socials over the year

How to apply:

We use an application form to ensure that our recruitment process is fair; it allows us to look at all applications in the same format and to remove fields that might lead to bias when we are reviewing applications. 

If you have questions before applying, you can email our Operations Support Team Manager

via missioncontrol@goodgym. org

We are looking for the best people to help us provide support to millions of people affected by loneliness in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of race, sex, gender identity, disability, age, nationality, religious or philosophical belief, age, sexual orientation, educational attainment, family status, trade union activity or any other factor. We see diversity as strength and want everyone to be able to be their whole selves at work.

We have a code of conduct in place, and are committed to creating a culture where everyone feels safe and respected.

The information collected during our recruitment process is only used for monitoring purposes to assist us in analysing the profile and make up of individuals who apply, are shortlisted for and appointed to each vacancy. In this way, we can check we are complying with the Equality Act 2010 and with our own Equality Opportunities and Diversity policy.

Role overview:
The Talent Set is excited to be working with an incredible charity as they search for a Legacy and In Memory Marketing Manager to support them for an exciting 7 month contract.

Key responsibilities:

Strategic Planning & Delivery

• Develop and implement LIM operational plans, identifying opportunities to drive future income growth and deepen engagement with diverse supporter audiences.
• Lead the planning and execution of integrated fundraising campaigns, including TV, digital, direct mail, telemarketing, email, and events to increase awareness, generate enquiries, and steward legacy pledgers and in memory donors.

Team Leadership

• Line-manage, coach, and support the LIM Marketing Officer, empowering them to develop professionally and contribute fully to team objectives.
• Approve campaign strategies and briefs, ensuring alignment with annual goals and broader organisational priorities.

Content & Campaign Management

• Oversee content creation, campaign development, and project management to ensure timely, effective delivery.
• Ensure all communications are aligned with brand guidelines and convey consistent messaging across channels.

Performance & Budget Management

• Manage campaign budgets and report on expenditure and outcomes, ensuring cost-effectiveness and strategic alignment.
• Champion a test-and-learn culture within the team, using insights from data and supporter feedback to inform future planning.

Compliance & Governance

• Ensure all communications and data handling meet relevant fundraising regulations and data protection laws (including GDPR).
• Follow procurement protocols, including obtaining quotes, raising purchase orders, and briefing suppliers appropriately.

Cross-Functional Collaboration

• Work closely with other departments and teams to align LIM strategies with broader organisational initiatives and ensure a joined-up supporter experience.
• Represent the LIM audience across cross-functional campaigns and projects, advocating for their needs and interests.

Agency & Supplier Management

• Build and maintain strong relationships with external agencies and suppliers to ensure high-quality, timely delivery of campaigns.
• Lead agency selection processes where appropriate, working collaboratively with procurement teams.

Innovation & Market Awareness

• Stay current with trends and developments in legacy and in memory fundraising, bringing forward new ideas to increase impact and engagement.

Person specification:

• Proven experience working with fundraising or marketing campaigns
• Strong leadership and team development skills.
• Excellent stakeholder management experience.
• Proficient in developing and executing multi-channel campaigns – both direct and digital.
• Excellent written and verbal communication skills
• Able to work effectively and independently, prioritising tasks and hitting deadlines.

What’s on Offer:

• A salary of £44,000.
• A full-time role with flexible hybrid working pattern is on offer with 2-days per-week in the organisation’s East London-based office.
• A 7 month contract with an incredible charity.

Interested?
To apply, please submit your CV demonstrating your suitability for this role by clicking the "Apply Now" button. 

Commitment to Diversity:
The Talent Set and our partner charity are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.