Organisation development manager jobs
High Trees Community Development Trust is seeking a collaborative and organised Lambeth Community Research Network (LCRN) Coordinator to play a pivotal role in the growth and coordination of a borough-wide partnership driving change in how research is designed and delivered.
This is an exciting opportunity to support a dynamic, cross-sector network that connects community organisations, researchers, and public institutions to ensure that research in Lambeth is fairer, more inclusive, and community-led.
You’ll help coordinate the network’s programme of events and projects, strengthen member engagement, and lead on communications that celebrate and share learning. Working within High Trees’ Research and Impact team, you’ll ensure the LCRN continues to thrive as a collaborative and well-connected space that champions community voice and knowledge.
If you’re a strong communicator with excellent organisational skills and a passion for community-led research, partnership working, and social impact – we’d love to hear from you.
About High Trees
High Trees Community Development Trust has been rooted in Tulse Hill, Lambeth, for over 27 years. We deliver services in education and training, employment, youth and family work, community action, and research and capacity building, working alongside local people and organisations to create meaningful change.
We are recognised for our collaborative and place-based approach, our long-term partnerships, and our commitment to equity, participation, and community leadership.
At High Trees, you’ll join a supportive, values-driven organisation that places community at the heart of decision-making. You’ll have the opportunity to contribute to innovative and meaningful work that strengthens the influence of communities in shaping research, policy, and practice across Lambeth and beyond.
About the Lambeth Community Research Network (LCRN)
The Lambeth Community Research Network (LCRN), hosted and led by High Trees, brings together community organisations, research institutions, funders and public bodies to create a more equitable research ecosystem.
The network aims to rebalance power in research, ensuring that communities – particularly those often underrepresented – have genuine ownership and influence over how research is designed, delivered and used.
Through collaboration, learning, and shared accountability, LCRN members are shaping a model for community-led research that leads to stronger insights, better decisions and more equitable outcomes for Lambeth residents.
Connecting with people and communities to strengthen skills and build stronger voices.



The client requests no contact from agencies or media sales.
£40,500 - £47,700 per annum
3-year fixed-term contract, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
This is a unique opportunity to lead a pioneering sexual wellbeing service for men with prostate cancer, delivered in partnership with Movember. You’ll be the clinical lead for a remote information and support service, working directly with patients referred from NHS partners and helping to transform outcomes in sexual health and wellbeing.
You’ll oversee the delivery and continuous improvement of the service, working closely with our nursing team to ensure high standards of care. You’ll build and maintain relationships with NHS Trusts, expanding the reach and impact of the service. You’ll also lead a national community of practice, supporting clinicians to implement Movember’s Clinical Guidelines for Sexual Health and Prostate Cancer, and share best practice across the sector.
This role combines strategic leadership, service development, clinical expertise, and stakeholder engagement. You’ll be at the forefront of improving sexual wellbeing for men with prostate cancer, shaping a service that makes a real difference.
What we want from you
You’ll be a registered healthcare professional with significant experience in prostate cancer care, ideally at Band 7 or above. You’ll bring a strong interest in sexual wellbeing, with experience in areas such as erectile dysfunction clinics, and a passion for supporting patients and their families.
You’ll be an experienced service manager and line manager, confident in leading teams, coaching others, and driving quality improvement. You’ll have a track record of working collaboratively across healthcare systems, building relationships and influencing change.
You’ll be proactive, organised, and comfortable working in a hybrid environment. You’ll be committed to equity, diversity and inclusion, and motivated to deliver impactful services that meet the needs of diverse communities.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
How and where we work
We are all expected to be in the office (SE1 2QN) 4 days a month (pro-rata for part time colleagues) to work with and alongside colleagues in our immediate team and beyond to build connections and strong working relationships. We value that face-to-face time for relationships, projects and decisions.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.
The closing date is 23 November 2025. Applications must be submitted by 23:45 UK time.
Interviews: Currently scheduled for Friday 5 or Monday 8 December 2025. We are expecting the interviews for this role to be held online.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
Leeds Citizens Advice & Law Centre works for a fairer society by helping people to resolve financial, housing, employment and other legal issues through telephone, online and face to face advice services. We are seeking an HR Manager to join our team who has the skills, experience and confidence to lead on employee relations matters and HR initiatives.
The HR Manager will work closely with other managers and support them in the application of policies and procedures, providing expert advice on employment relations matters. They will also play a lead role in the development of initiatives that promote inclusivity, high performance and wellbeing across the organisation.
We’re looking for candidates with expert knowledge of employment law and the confidence and ability to to lead on HR matters. Experience in a People/HR Management role is essential and an understanding of working in the not-for-profit sector would be advantageous.
Leeds Citizens Advice & Law Centre offers excellent terms and conditions including: 25 days annual leave + bank holidays; flexible and hybrid working arrangements; 6.5% pension contribution and wellbeing support.
Application procedure
Further details and application packs for the above post can be found on our website via the apply button.
Closing date for applications: 19 November 2025, midday
Interviews: 26 November 2025
Leeds Citizens Advice & Law Centre values diversity, promotes equality and challenges discrimination.
Hours: Full-time
Pay: Up to £51,100 GBP gross per annual (dependent on experience)
Duration: Permanent
Location: UK-Med Office, Manchester, UK with hybrid working (approximately 30% on-site)
Do you have the strategic insight and operational expertise to ensure strong and effective financial leadership in a fast-growing humanitarian organisation?
UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years towards a world where everyone has the healthcare they need when crises or disasters hit.
As UK-Med continues to grow and scale its impact, we are strengthening our financial capacity to meet rising humanitarian needs. In this context, the new Head of Finance (UK) will play a pivotal role in ensuring the strength, integrity and effectiveness of UK-Med’s financial management.
You’ll lead the operational finance function overseeing budgeting, financial reporting, payroll, treasury and grant management, and support for fundraising, ensuring the organisation has the financial resilience to deliver life-saving humanitarian responses around the world.
Based in the UK, this role is central to maintaining high standards of financial governance, supporting sound decision-making, managing risk and ensuring effective systems, policies and processes. You’ll work closely with our Associate Director of Finance and senior leadership team, while leading and developing a high-performing finance team.
This is an exciting opportunity for someone who thrives on supporting operational delivery, ensuring high-quality financial reporting, and strengthening systems. You’ll bring together technical excellence and strong leadership skills, working collaboratively and effectively in a complex, fast-changing environment. Your contribution will directly enable UK-Med to respond rapidly to emergencies and make a tangible impact on people affected by crises.
We offer a competitive salary and benefits, a collaborative and supportive working environment, and the opportunity to make a real difference through humanitarian work.
UK-Med is a growing and ambitious organisation with a passionate team of staff, members, and volunteers. This is a truly exciting opportunity to shape the future of our financial function and support our mission to provide healthcare in emergencies worldwide.
How to apply
We strongly recommend that you read the Candidate Information Pack – Head of Finance (UK) - November 2025 before applying for this role.
To apply, please submit a current CV and a supporting letter (2 pages) through ouronline jobs portal.
Response to the following question:
- A detailed explanation of your suitability for this post with specific reference to the essential criteria in the person specification
Please apply as soon as possible and no later than Tuesday 2nd December 2025
Candidates who meet the eligibility and salary thresholds for visa sponsorship may be considered. However, it’s important to note that the role is based in the UK, and regular attendance at our Manchester HQ is expected. Therefore, candidates currently based outside the UK would need to be willing to relocate if successful.
UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.
UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a Legacy and Administration Manager to join our Finance and Operations team on a part-time basis (2 days per week). This role will report to the Director of Finance and Operations.
Job Purpose
Legacies are one of the most vital sources of income for Operation Smile UK, helping us continue our work supporting patients with cleft around the world. We’re now looking for a Legacy Administration Manager to join our dedicated team and ensure that every gift left to the charity is managed with care, professionalism, and in line with the wishes of our supporters.
Key Responsibilities
- Manage a portfolio of residuary, specific, and reversionary legacy cases from initiation to completion, optimising income while upholding all legal, ethical, and organisational standards.
- Communicate with empathy and professionalism with executors, solicitors, and beneficiaries’ families, including handling enquiries and confirming receipt of legacy notifications.
- Review estate documentation and valuations, determine the charity’s entitlement, and verify that all due funds are correctly received.
- Ensure that all relevant charity tax reliefs are properly applied for, including Inheritance Tax, Capital Gains Tax appropriations, and Income Tax (form R185).
- Maintain accurate and up-to-date records of all legacy income and correspondence within OSUK’s CRM system and Finance Tracker.
- Track the status of ongoing cases, pursue outstanding actions, and take prompt steps to address issues or disputes as they arise.
- Collaborate closely with internal teams—such as Finance, Supporter Care, and Partnerships—to promote strong stewardship and compliance.
- Refer or escalate complex or high-impact matters to the Director of Finance and Senior Finance Manager when necessary.
- Contribute to team meetings, process improvements, and the development of best practice.
Person Specification
· Strong interpersonal skills with the ability to build positive relationships and communicate clearly and sensitively, both in writing and verbally.
· Proven experience in legacy administration within the charity sector or in probate and estate law.
· Highly organised, with the capability to prioritise and manage a diverse caseload effectively.
· Exceptional attention to detail, ensuring accuracy in financial transactions, documentation, and data entry.
· Skilled in interpreting wills, estate accounts, and related legal documents.
· Competent in reviewing estate accounts to verify the correct application of Inheritance Tax (IHT) and Capital Gains Tax (CGT) and to ensure estates are properly finalised.
· Proficient user of Microsoft Office and customer relationship management (CRM) systems.
· Review estate accounts, including the allocation of Capital Gains Tax (CGT) and Inheritance Tax (IHT), to confirm estates are correctly administered.
· Certificate in Charity Legacy Administration (ILM) or legal/paralegal qualification.
Recruitment
We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
Please outline your experience working with legacies and specify your certification within your cover letter.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose
Join our dedicated Data & Technology department at Operation Smile UK and play a vital role in advancing our digital capabilities. Our website is central to reaching a broad audience with our vital work, and you'll be pivotal in ensuring our online presence is robust, accessible, and effective.
This full-stack role provides an excellent opportunity to lead and contribute across both front-end and back-end development activities. You'll collaborate closely with the Director of Data & Technology and Senior Database Manager to design and build systems that empower our Fundraising and Comms teams, delivering outstanding user experiences.
We aim to build greater in-house capacity for digital development, reducing reliance on external support for routine tasks and increasing automation on key platforms. If you are a hands-on technical lead with experience across various digital channels such as website CMS (e.g., WordPress), along with a solid understanding of front-end and back-end languages and technologies, you'll be a great fit. You will also play a leading role in ensuring the OSUK website user interface and user experience is fit for purpose.
As part of our small but ambitious team, you'll be an integral part of creating and implementing our Data and Digital strategy, directly helping us achieve our goal of supporting more children born with a cleft lip and cleft palate.
Key Responsibilities
- Lead in-house web development, initiating a cultural shift to minimise reliance on external agencies for website and platform creation.
- Play a pivotal role in shaping the organisation's data and digital strategy.
- Serve as the technical product owner for all of OSUK's websites, digital & email platforms.
- Take full ownership of the Gravity Forms to Donorfy Custom API integration.
- Flare for producing modern, stylish and accessible designs, to support campaigns, general website conversion performance and brand.
- Manage relationships with external website agencies and freelancers for key infrastructure and major projects.
- Possess a strong understanding of frontend and backend web technologies
Please refer to the job description for a comprehensive list of tasks, responsibilities, and the required person specification.
Recruitment
We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
The client requests no contact from agencies or media sales.
Just a Drop is an international development charity dedicated to bringing safe water, sanitation and hygiene education to communities in need, transforming lives. Since 1998, our safe water projects have benefited almost two million people across 33 countries.
Why Just a Drop?
We are a values-driven team achieving a real global impact, within a supportive, flexible and friendly working environment. Your work will directly change lives through access to safe water, better health, and stronger livelihoods.
If you’re passionate about purpose and eager to shape the future of a growing international charity, we’d love to hear from you.
The Role
We’ve achieved significant and sustained growth over the past three years, with a reputation for delivering impactful and sustainable projects. We have a great story to tell and the Communications Manager role will play an important part of our future development.
Key Responsibilities
Manage and update the Just a Drop website, ensuring content is fresh, campaigns are current, and the site is continually developing
Write articles and updates for the website to keep content relevant and engaging
Develop and implement a thorough communications calendar, with cross-channel content designed to show our impact and attract new partners
Oversee social media channels and email communications, ensuring content aligns with the Just a Drop brand
Track and measure engagement and audience statistics across social media, the website, and email; identify trends and insights to inform the communications calendar
Produce a variety of films about Just a Drop and our work, including short reels to showcase impact, longer form films on specific programmes or partnerships, and other films for the website
Develop communications around our sustainability initiatives, particularly for website and film content
Manage the email Welcome Programme and donor communications, with a focus on regular giving and income generation
Support fundraising campaigns and website improvements, including Google Ads
Produce reports for funding partners and internal purposes, including quarterly and annual impact reporting
Provide ad hoc support to the fundraising and communications team as required
Person Specification
Skills and Experience
Two years experience in a communications role
Experience creating and editing short films
Excellent and proven writing skills
Strong verbal communication skills
Ability to liaise effectively with a variety of stakeholders
Experience working across multiple teams, building professional relationships both internally and externally
Ideally, experience using Canva and other graphic design tools
Personal Attributes
Self-starter with initiative and a can-do attitude
Ability to manage a varied workload independently and as part of a team
Strong organisational skills
Positive, friendly, and professional outlook
Creative, confident, motivated, and flexible
The role is hybrid, with three days working from home and two in our office in Richmond, London. Opportunities to travel to project sites are likely.
Just a Drop brings sustainable safe water, sanitation and hygiene projects to communities, transforming lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a Real Difference Where It Matters Most
Why Kingston Hospital Charity?
Because here, your work genuinely matters. Kingston Hospital Charity isn’t just another fundraising operation, it’s the driving force behind projects that transform patient care across Kingston and Richmond NHS Foundation Trust. From creating dementia friendly environments on Kingston Hospital’s care of the elderly wards to funding the introduction of robotic assisted surgery, the charity turns generosity into tangible change. They fund what the NHS isn’t able to, bringing comfort, dignity, and innovation to patients when they need it most - and they’re ambitious about scaling that impact even further.
The team has a clear plan: to sustainably grow income and build a supporter giving programme that delivers measurable impact for patients, creates meaningful experiences for donors, and nurtures genuine, lasting relationships through storytelling that truly resonates.
What Makes This Role Great
This is both a strategic and hands-on role. You’ll lead on gifts in wills and in-memory fundraising — with the freedom to shape and grow these income streams. Working alongside the Director and the Communications and Engagement Senior Manager, you’ll develop and deliver a three-year strategy that drives real change.
You’ll collaborate with dedicated clinical colleagues and passionate supporters who care deeply about the cause. And you’ll do it within an organisation that lives its values: compassion, inclusivity, collaboration, and a genuine commitment to helping every person thrive.
Hybrid working, a supportive team, and a culture that celebrates impact. It’s the kind of role that reminds you why you got into fundraising in the first place.
Who We’re Looking For
You have solid experience in gifts in wills, and/or in-memory fundraising — and a track record of developing strategies that meet (and exceed) targets. You’re confident communicating with everyone from solicitors to clinicians to supporters, tailoring your message to build trust and engagement.
Organised, adaptable, and purpose-driven, you believe that great fundraising changes lives — and you’re ready to prove it.
How to Apply
Download the application pack for full details on how to apply, interviews will take place in person at Kingston Hospital in early to mid-December.
We work to improve the quality of care and experience of everyone who comes to Kingston Hospital or uses the services it provides across the community
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Can you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the Freedom to nurture ideas and flair within a Framework of support to develop you.
At Barnardo's we believe in children, the funds we raise in store support the most vulnerable children and young people in the UK and now's your chance to play your part in this vital work. As well as maximising sales and profit in store you'll also ensure the very highest standards of presentation and customer services – your aim will be to make your store the best in town, for customers to visit and for your colleagues to work in.
You're an experienced people manager; you are creative and resourceful and can use this to generate customer, donor and colleague loyalty. You'll need to be well organised with great communication skills to lead your team of colleagues in store to maximise sales and profit and meet your stores targets.
In return you will work for one of the UK's largest charity retailers with benefits, including full training and development package, promotion prospects, pension and benefits.
Generating the money we need to make children's lives better is a truly fulfilling role so if you'd like to use your talent to make a positive difference then we would love to hear from you!
The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.
* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.
Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
About Barnardo's
At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.
Barnardo's is committed to having a diverse and inclusive workforce for staff and volunteers. Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates.
Benefits
- Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
- 26 days annual leave plus bank holidays, increasing after 5 years service
- The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
- A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
- Service related sick pay from day 1
- Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
- Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
- Cycle2work scheme
- Interest free season ticket loans
- Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
- Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
- Free access to round the clock employee assistance program for advice and support
- Access to Barnardo's Corporate University
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting to the Senior Supporter Care Manager, you will deliver excellent customer care to supporters and potential supporters of Operation Smile UK. As an integral part of the Supporter Care team, you will successfully support the Individual Giving programme and wider fundraising activities, providing support to ever-increasing income and supporter stewardship for the delivery of increasing levels of unrestricted income for Operation Smile UK.
Key Responsibilities
- Be the first point of contact for existing supporters and new supporters who respond to our fundraising activities by phone, email, letter or in person, letter, or email delivering outstanding supporter care
- Liaise with supporters in timely communication via email, phone, and mail, with excellent customer care
- Prioritise answering incoming phone calls and escalate any difficult situations/complaints to the Senior Supporter Care Manager
- Support processing incoming phone and postal donations
- Assist with banking and processing incoming/outgoing post
- Be responsible for thanking our supporters, including by letter, email and phone, dispatch of information and fundraising materials
- Enter and maintain accurate records on our Database
- Maintain and assist with all types of donation processing, administration and Database record amendments/records being kept up to date. This will include Gift Aid status and contact consent requests
- Assist with cancelling and amending all types of regular gifts and sending out appropriate letters
- Manage the removal process and consent process
- Assist with sending out problem payment letters
- Following up cancelled regular payments as part of the winback process
- Assist with handling material requests and recording actions on the Database
- Assist with any third-party agency supporter care requests
- Maintain sensitive information and records with appropriate confidentiality
- Play an active role in developing the supporter journey at Operation Smile UK, working with the Senior Supporter Care Manager and colleagues across Fundraising & Communications.
- Perform any other reasonable duties as requested by the Senior Supporter Care Manager
Please refer to the job description for a comprehensive list of tasks, responsibilities, and the required person specification.
Recruitment
We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The International Federation of Gynecology and Obstetrics (FIGO) is the world’s largest alliance of national societies of obstetrics and gynaecology, bringing together professionals from more than 139 countries and territories. For over 70 years, FIGO has collaborated with the world’s top health, rights and donor bodies. We are in official relations with the World Health Organization and consultative status with the United Nations.
FIGO is dedicated to the improvement of the health and rights of women and girls and to the reduction of disparities in health care, as well as to advancing the science and practice of obstetrics and gynaecology. We pursue our mission through education, research implementation, advocacy and capacity building with our member societies.
As a proactive member of the Secretariat team, to deliver high quality, professional services to FIGO. This will be achieved by;
· Ensuring effective administrative processes within FIGO (incl. meetings support, notetaking, communication, facilities management)
· Supporting the Human Resources function at FIGO (incl. recruitment, BREATH HR and training)
· Coordination of Health and Safety/Fire Safety Support
- To apply for this position, please send your CV and cover letter outlining your experience and interest in this opportunity via the Apply button. Please note that applications without a cover letter may not be considered.
- Closing Date for applications: Wednesday 19th November 11.30pm
- Interviews will take place as we consider applications. If we find a successful candidate the advert will be closed early.
PLEASE NOTE THAT THIS POSITION IS OPEN TO THOSE WHO HAVE THE RIGHT TO RESIDE AND WORK IN THE UK. WE WILL EXPECT RELEVANT PROOF OF SUCH IF ASKED FOR AN INTERVIEW (PLEASE DO NOT SEND THIS INFORMATION WITH YOUR APPLICATION, THANK YOU).
FIGO is the only organisation that brings together professional societies of obstetricians and gynecologists on a global basis.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This is a new and exciting role which you can out your stamp on. You'll help the charity run smoothly, support our Board of Trustees, coordinate meetings, manage key communications, provide day-to-day office management and ensure that strategic projects are delivered effectively. This is a great opportunity for someone who thrives in a dynamic environment and wants to make a real difference through their work. In particular you'll:
- support our CEO with diary management, responding to incoming communications, preperation for events and managing managings
- manage payroll for both the charity and its trading subsidiary, Ignition Brewery
- provide administrative support to our Finance Manager
- coordinate our parent-carer forum, ensuring it is well supported
- support our Board of Trustees including coordinating all aspects of Board and Committee meetings, taking minutes and supporting with Trustee recruitment
- act as our Office Manager, overseeing the various administrative functions and support contracts we need to run smoothly
- assist with the implementation and management of projects across the Charity that support our mission and drive efficiency
As well as our Brighter Horizons team, you’ll also have a hand in supporting our trading subsidiary Ignition Brewery, making this a varied role, ideal for someone who likes to be involved in lots of things at the same time.
We’re a small team but growing and ambitious team, making the role really varied. Experience of administration is a must, preferably in a small charity setting. If you are a people person and are passionate about causes in your community, we want to hear from you.
What we need from you (the essentials):
- a minimum of one years’ experience working in a fast-paced administrative environment
- experience of managing projects from design through to delivery and evaluation
- strong organisational and time management skills with an ability to plan ahead and manage multiple priorities effectively
- excellent communication and interpersonal skills
- excellent skills in Microsoft Office and CRM systems, especially with digital collaboration tools
- good written skills, with an ability to produce reports and other relevant documentation
- an ability to maintain discretion & confidentiality and handle sensitive information with professionalism
- meticulous attention to detail with an ability to perform tasks accurately and efficiently
- the ability to work proactively and independently
What we’d also like from you (the desirables):
- previous experience of working as an Executive or Personal Assistant
- an understanding of charity governance / experience working with Trustee Boards
- experience of working with neurodivergent adults and/or adults with learning disabilities in a paid or voluntary capacity
Our mission is to enable people with learning disabilities to live independently, to find belonging and to be active members of their community.



The client requests no contact from agencies or media sales.
We're seeking a Scheme Manager to join our Specialist Housing team covering maternity for approx. 12 months (until the end of January 2027).
This is a multi-site role across three Retirement Living Schemes for over 55s in Wigston, Leicestershire:
Scheme Manager – Fixed Term Contract
Salary: £26,929 per annum
Hours: 35 hours per week
Term: Fixed term (maternity cover) for approx. 12 months
Based: Jasmine Court, South Wigston, LE18 4TR
Covering:
- Jasmine Court, South Wigston, LE18 4TR (25 hours per week)
- Bushloe Court, LE18 2NG and Parlour Court, LE18 2DD (10 hours per week)
Our places are leasehold schemes where residents live independently, and Midland Heart manage housing/property related services.
As a Scheme Manager, you'll be responsible for the day-to-day management of the scheme, including, but not limited to:
- Delivering an excellent housing management service by ensuring that repairs, grounds maintenance and environmental services are coordinated effectively and delivered to a high standard.
- Ensuring the scheme is safe for residents by completing regular compliance checks including health & safety, building safety & fire safety, in line with regulatory requirements.
- Developing and maintaining positive relationships with our residents, interacting with them regularly to ensure their needs are understood and key messages are delivered.
Our ideal candidate? We're looking for a person who is able to engage and communicate with a variety of people, including residents, contractors and colleagues, who is passionate about delivering a brilliant service. Your application will also demonstrate:
- Previous experience of working in a customer facing role – experience of working with older people is preferred but not essential.
- Previous experience of applying building safety practices such as health & safety, building safety & fire safety checks.
- The ability to manage your time and workload effectively and be able to easily adapt to changing demands.
- Practical IT skills, including Microsoft Office and in-house systems.
- Level 3 Housing Management qualification or the willingness to work towards one.
Our residents value face-to-face interaction and so the successful candidate will be based on site at Jasmine Court with regularly visits to Bushloe and Parlour Court. There may be times you're required to travel to our Birmingham City Centre office to attend training, team meetings etc.
Who is Midland Heart? We're one team working together for our tenants. A large, ambitious housing organisation providing people with an affordable place to call home. We value people from all walks of life and strive to create an inclusive environment where you can grow your career and make an impact. We expect a lot from our people, but in return, you'll find a supportive and rewarding workplace where great people thrive.
We are proud to say we have recently been named in the Sunday Times Best Places to Work list, within the Big Organisations category (The Times).
Closing Date:16 November 2025
Interested?
Applying is easy - simply click the apply button. You will be directed to our candidate portal. There you can upload a CV and Covering Letter, which show us that you have what it takes to make a success of the role.
We’re proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.
No agencies please.
Are you an experienced and hands-on HR professional ready to lead a high-performing team and elevate employee experience across an organisation? Our client, a fantastic international charity is now seeking an exceptional People Services Manager to drive excellence in their customer-centric HR Operations/People Services function, ensuring seamless support throughout the employee lifecycle-from recruitment and onboarding to payroll and offboarding.
In this pivotal role, you'll manage a small, dedicated HR operations team, fostering collaboration across the People department and wider organisation. You'll champion inclusive, efficient, and compliant practices, ensuring that people processes are robust, engaging, user-focused and continuously improving.
This is a fantastic opportunity to make a meaningful impact in a highly respected and values-driven organisation. If you're passionate about people, process excellence, and creating a supportive and inclusive workplace, we'd love to hear from you.
Key Responsibilities include:
- Leading the delivery of end-to-end recruitment, onboarding, and talent pool coordination, working closely with hiring managers and the Talent Development team.
- Overseeing payroll, pensions, compensation, and benefits administration, ensuring accuracy and compliance with internal checks and external regulations.
- Managing contractor and freelancer records in line with GDPR and IR35, collaborating with finance and procurement.
- Driving continuous improvement in complex employee lifecycle processes, including contracts, leave, flexible working, and more.
- Supporting data analysis and reporting for internal metrics and external bodies (e.g. HMRC, ONS).
- Enhancing internal communications and self-service guidance through SharePoint and other platforms.
- Leading initiatives and projects aligned with the people plan, building ad hoc teams and stakeholder relationships as needed.
What We're Looking For:
- CIPD Level 5 qualified
- Proven experience of managing HR Operations/People Services functions, including payroll and recruitment and leading teams in a complex public/nfp sector organisation.
- Strong project delivery skills with a focus on accountability and outcomes.
- Excellent communication and stakeholder engagement across all levels.
- Analytical mindset with the ability to interpret data and inform decisions.
- Commitment to diversity, equity, and inclusion in practice.
- Proficiency in Microsoft Office 365 and hybrid collaboration tools.
Please note; This role offer hybrid working arrangements with a minimum of 2 days working from the central London offices.
Care Home Manager
Location: Woodlands Care Home, Crowborough, East Sussex (39 bedrooms)
Salary: Up to £49k starting salary (Dependent on experience) + Benefits
Contract Type: Full-time, Permanent 40 hours per week
Join us and make a meaningful impact—our residents are at the heart of everything we do. We have a brilliant opportunity for you to make a real difference! Bring your compassion, experience and enthusiasm to lead a quality service and dedicated team at our not-for-profit home in Crowborough.
This is a unique opportunity to join Sussex Housing and Care, a small and listening organisation with a strong reputation for care within the community.
What you’ll do
- Lead and develop a dedicated team
- Ensure high-quality, person-centred care that meets regulatory standards
- Manage recruitment, training, performance, and development of staff
- Oversee budgets, rotas, medication, admissions, and inspections
- Foster a homely, safe, and inclusive environment for residents
- Build strong relationships with families, professionals, and the local community
What we’re looking for
- Minimum 2 years’ experience as a Deputy Manager of a CQC registered care home for older people
- NVQ Level 4/5 in Management for Care Services (or equivalent)
- Strong leadership, communication, and organisational skills with a commitment for continuous self-development
- Experience in care planning, budget management, and regulatory compliance
- A collaborative, customer-focused approach with a commitment to dignity and respect
Why Join Us?
- Be part of our 80-year-old values-led organisation with a 95% staff satisfaction rating
- Lead a home ready for continuous positive change
- Access to ongoing training and development
- Ongoing support – together we are one team
- Make a meaningful impact in the lives of older people
- Beautiful woodland setting
- Contributory pension scheme
- Excellent staff wellbeing and mental health support programme
- Free on-site car parking
- Access to a range of staff benefits and discounts
To Apply
If you feel you are a suitable candidate and would like to work for Sussex Housing & Care, please do not hesitate to apply.
Please note we are not offering sponsorship