Organisation development manager jobs
Head of Continuous Improvement
Salary: up to £65,000 (dependant on experience)
Location: Remote with regular face to face meetings in London and Downton
We have an exciting opportunity for a Head of Continuous Improvement to join our Service Directorate at Help for Heroes. This newly created role will be pivotal in driving service quality, operational efficiency and data-led excellence across our charity — helping us achieve our mission to ensure that every member of the Armed Forces Community can live well after service.
If you are a collaborative and strategic leader with a passion for embedding continuous improvement and inspiring excellence across teams, this could be the perfect opportunity for you.
Please see below for more information on what just might be your future role.
About the Role
Reporting to the Service Director, the Head of Continuous Improvement will lead and coordinate initiatives that enhance the quality, efficiency and consistency of our services for beneficiaries. You will design and implement a robust quality assurance framework, ensure operational data integrity, and drive service and process improvements that align with our strategic objectives.
You’ll work closely with the Data & Insights team to ensure data and evidence inform service development, delivery, and decision-making. As part of both the Service Leadership Team and the Charity-wide Leadership Team, you’ll collaborate with colleagues across Operations, Marketing & Communications, and Commercial to champion a culture of continuous learning and improvement.
This is an opportunity to play a leading role in shaping the future of Help for Heroes’ services as we enter an exciting phase of growth and transformation.
About You
You’ll be a resourceful, forward-thinking leader with a strong background in continuous improvement, quality assurance, or service excellence within a complex service delivery environment. You’ll bring both analytical rigour and emotional intelligence — able to use data to drive improvement while engaging and motivating others through change.
We are looking for someone with:
- Experience designing and implementing quality assurance or continuous improvement frameworks.
- Strong analytical and quantitative skills, with experience using data to identify opportunities for improvement.
- Proven leadership skills with the ability to influence and inspire cross-functional teams.
- Excellent communication and stakeholder engagement skills, with the confidence to present at all levels.
- Experience working with CRM systems or operational data environments in a service delivery context.
You’ll be values-driven, empathetic and energised by the opportunity to make a lasting difference for those who’ve served.
About the Team
Our Service Directorate delivers integrated support and community initiatives across the UK, all aligned with our LiveWell Strategy — focused on ensuring that every member of the Armed Forces Community can live well after service.
You’ll join a team of passionate, purpose-driven professionals committed to improving the quality, consistency and impact of our services for veterans, serving personnel and their families.
The detail:
- Hours: 35 hours per week
- Contract: Permanent
- Closing Date: 23rd November 2025
First interviews are expected to take place on the 9th and 10th December 2025 via Microsoft Teams and will include interview questions and analytical task. A final stage interview is anticipated to be held in person in Downton week commencing 15th December. Please note that these dates are indicative and may be subject to change.
Please note: We may close this vacancy early should the right candidates present themselves —early applications are encouraged.
The client requests no contact from agencies or media sales.
Are you passionate about helping young people build brighter futures?
We’ve got a brilliant opportunity for you to join our team as a Trusts & Philanthropy Officer at Young Enterprise.
Who We Are
We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.
For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills—teamwork, leadership, problem-solving, and resilience.
We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.
Why Join Us?
We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:
- A friendly and supportive team where your voice is heard
- A strong commitment to diversity and inclusion—we want everyone to feel they belong
- Generous holiday allowance and flexible working
- Cycle-to-work scheme, life assurance, and NHS top-up plan
- Ongoing learning and mentoring opportunities
- A chance to directly impact the lives of young people every single day
About the role
This is a fantastic opportunity to join a fast moving, youth focused, charity and to play a vital role in securing income to support our youth activities – working with Trusts and Foundations predominantly, but with the opportunity to also build relationships with statutory funders and, in future, major donors.
We are looking for a proactive, organised individual to join Young Enterprise as part of our impactful and collaborative National Fundraising team. YE’s supportive yet driven environment places personal development at its core, to ensure team members thrive.
Working with the Senior Relationship Manager and the Philanthropy Team, you will contribute to an annual budget of £4.2m and raise income from Trusts and Foundations and small statutory income streams, utilising your income generating and communication skills. You will also undertake prospect research, as well as developing compelling project updates and reports to inspire supporters.
You’ll love this job if you are:
- Passionate about education, social mobility, and giving every young person a chance to shine
- Experienced in writing engaging applications and inspiring reports, with a meticulous eye for detail in this, as well as strong grant management and stewardship of supporters.
- Confident in your track record of generating income from Trust and Foundations, particularly securing income £10k upwards.
- Adept in building strong internal and external relationships, with excellent written and verbal communication skills. You’ll demonstrate a solution-focused attitude to problem-solving, monitoring the progress of funded projects in line with funder expectations.
- A tenacious self-starter with a can-do attitude, to enthuse existing and prospective supporters and to manage a varied workload of research, fundraising and grant management.
- Self-motivated, adaptable, and happy working remotely but never alone—you’ll be part of a close-knit team
- A strong team player with the ability to balance and prioritise competing demands in a busy team, you will have excellent organisational skills.
- You’ll be proactive and innovative in your approach to prospecting for new supporters, qualifying them, and building a pipeline.
Key Responsibilities
- Income generation - to achieve or exceed agreed income targets, with a focus on securing donations from Trust and Foundations
- Grant management - working with internal colleagues to track funded projects’ progress against targets and taking action to course correct when necessary. Produce timely, engaging, and accessible project reports to inspire and build donor relationships
- Prospecting - research and qualify a pipeline of Trusts and Foundations and small statutory opportunities to progress and secure financial support for YE.
- Administration - effective administration across YE systems and platforms
- Donor stewardship - some travel required to support YE activities with young people in schools, donor visits to projects
A few practical things
- This is a hybrid role, requiring you to work from a YE office (London or Oxford) at least 8 times per month
- The role will involve travel to events, typically at schools, which take place during term time, however some evening working may also be required.
If this role appeals to you and you reflect what we are looking for, we’d love to hear from you! When you join us in building a successful and sustainable future for young people, you can expect all the recognition, support and rewards you need to grow and develop yourself.
Keeping Young People Safe
At Young Enterprise, safeguarding is at the core of everything we do. We are committed to promoting the welfare of children and vulnerable adults. All successful applicants will receive ongoing safeguarding training throughout their employment and be expected to uphold excellent safeguarding practice at all times.
How to Apply
Please complete our applications form. Applications must be submitted by 23:30 on 12 December 2025.
Interviews will be held via Teams and shortlisted candidates will be invited to be interviewed either on 16 or 17 December 2025. Please note, we are only able to respond to shortlisted candidates.
Full details can be found in the Job Description and Person Specification.
At YE we are passionate and committed to keeping your data safe and secure. Full details can be found in the YE People’s Privacy Notice.
Join us – and help us give every young person the chance to thrive. Apply today!
We empower young people to discover, develop and celebrate their skills and potential.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
DATA, IMPACT AND EVALUATION OFFICER
Early applications are encouraged - we may conduct interviews as suitable candidates apply and we're ready to hire if we find the right person before the job ad closes.
About the role
We’re looking for someone who can help Likewise understand, evidence and communicate the difference our work makes — for people, for our community, and for the wider system we’re part of.
The Data, Impact and Evaluation Officer will hold and develop our monitoring and evaluation functions, ensuring they reflect the relational nature of our work. Understanding our data, demonstrating our impact, and telling our story in a compelling way are central to our organisation’s strategy going forward. Whether that’s about generating the income to do our work, making sure more people can access our services, or reporting to funders on the social impact of their investment, this role plays a vital part in ensuring our story is well evidenced, well told and widely understood.
This role combines technical ability in data, reporting and evaluation with relational and strategic strengths in collaboration and influence. You’ll work closely with Service Leads, our Fundraising Manager, Wellbeing Support Workers and Volunteers to ensure that data is rigorously collected, recorded, analysed and interrogated. Where you spot gaps in our systems and processes, you’ll lead on designing and implementing solutions.
You’ll also act as Likewise’s lead for GDPR and data protection, ensuring we handle all information ethically, safely and in line with our values.You’ll also act as Likewise’s lead for GDPR and data protection, ensuring we handle all information ethically, safely and in line with our values.
Key responsibilities
1. Data and systems
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Review Likewise’s current data systems and processes and build an understanding of our current strengths, challenges and opportunities for improvement.
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Establish and manage user-friendly, intuitive data collection processes that reflect the realities of our frontline work.
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Ensure the quality, consistency and completeness of data across services, supporting accurate reporting and insight.
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Maintain and develop Likewise’s monitoring and evaluation framework, ensuring alignment with organisational priorities and funder requirements.
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Lead on the improvement of digital systems (e.g. CRM, data dashboards) to make data easier to use and learn from.
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Lead on GDPR and data protection, including overseeing data management and storage practices, coordinating team training and acting as first point of contact for any data protection
2. Analysis and reporting (supporting fundraising and contracts)
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Work with the Fundraising and Communications Manager to generate robust evidence and stories for funding bids and reports.
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Provide accurate, insightful data to demonstrate need, reach and outcomes for current and prospective funders.
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Contribute to reporting cycles and project monitoring for grants and commissioned work.
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Help identify and articulate trends or insights that strengthen our funding cases and future proposals.
3. Demonstrate and evidence impact
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Analyse quantitative and qualitative data to show outcomes, learning and social impact.
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Produce clear, engaging reports and summaries for internal learning and external audiences.
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Develop or refine theories of change and outcome measures that capture relational and person-centred change.
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Draw on wider research and evidence to contextualise and strengthen our impact story.
4. Stories and case studies
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Build engagement and understanding across the team in the how and why of data and story collection — fostering curiosity, ownership and care.
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Work with staff, students and volunteers to collect stories, vignettes and quotes that bring our work to life.
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Collaborate with the Fundraising and Communications Manager to share stories in accessible, ethical and creative ways — through reports, social media or campaigns.
5. Support service improvement and learning
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Help teams use data and feedback to reflect, learn and adapt — making learning relevant and motivating.
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Provide practical training and tools to build confidence and data literacy across teams.
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Support Directors and Leads to interpret learning and feed insights into service design and development.
Onboarding and immersion
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Spend time in the early weeks embedded in our work — shadowing staff, students and volunteers across our 1-1 and community activities.
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Use this experience to ground frameworks, reporting and data practices in the lived reality of our work.
About you
We’re looking for someone who combines curiosity and rigour — someone who can handle data confidently, but also cares about the human story behind it.
You’ll thrive at Likewise if you are self-motivated and adaptable. You’ll need to be comfortable with uncertainty, autonomy, and enjoy working in an environment that’s collaborative and ever-evolving. You may find it harder here if you prefer fixed structures, clear hierarchies or rigid processes — the way we work asks for flexibility, shared responsibility and mutual accountability.
Essential
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Experience in monitoring, evaluation, data or research within a charity, public sector or community setting.
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Experience working with CRM or case management systems.
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Strong analytical skills (quantitative and qualitative) and confidence with tools such as Excel or Power BI.
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Ability to design or refine data collection frameworks and indicators.
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Excellent written communication, able to translate data into compelling insight and learning.
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Strong relationship-building and influencing skills, with the ability to collaborate across teams.
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Organised and self-motivated, with attention to detail and follow-through.
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Reflective and values-driven, comfortable with complexity and nuance.
Desirable
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Understanding of relational or trauma-informed approaches to care and support.
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Experience in the mental health, social care or community sector.
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Experience supporting organisational learning or delivering training.
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Qualification in social research, data science, or a related field.
Please make sure you fully read the information pack for this role and tailor your CV and answers to the "written statement" screening questions to match our criteria.
We support often isolated, marginalised or excluded people by building authentic relationships and community together.

The client requests no contact from agencies or media sales.
Brief role description:
Reporting to the Chief Executive Officer, this role is responsible for what happens in our parks and open spaces on Saturday and Sunday mornings, for the community of volunteers who make this happen and for how we support participants and event teams with their requests and queries.
This role oversees all aspects of delivering and supporting parkrun events across the world, collaborating with global colleagues to ensure that parkrun events continue to be delivered in line with our principles of simple, scalable, sustainable and our promise that they will be free, for everyone, forever.
This role will also have oversight of the effective delivery of our volunteer strategy and will ensure that our volunteer community and ambassador networks global continue to grow, diversify and thrive.
Also overseeing the Support team who manage event risk assessments and respond to range queries, the successful candidate will be responsive to the learnings from the Support team and translate them into new policy or practice.
Finally, as a member of the SLT this role will help shape and deliver parkrun’s global strategy, championing event delivery and leading cross functional projects.
Main responsibilities:
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Sets overall global strategy for event delivery, ensuring that parkrun events are not only safe and accessible, but the barriers to event delivery are minimised and the parkrun event delivery model remains simple, scalable, and sustainable. This includes:
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Working with the divisional event delivery leads to ensure best practice is developed, balancing local context and global direction
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Ensuring that divisional event delivery teams are appropriately recording, classifying, actioning, and monitoring event-related incidents
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Responsibility for operational of the critical incident line, staff and volunteer rostering and training
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Monitoring critical medical incidents and maximising the safety of participants through proactively reviewing practices and policies
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Responsibility for creating and maintaining global event delivery guidance, policies and procedures, as well as ensuring that guidance is shared appropriately and that event team adherence is monitored.
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Working with the Global Volunteering Lead to:
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To oversee the implementation of parkrun’s global volunteering strategy, and to ensure that volunteering is valued, celebrated and supported as a form of participation
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Provide internal thought leadership to drive the delivery of a cohesive approach and voice for volunteering activities across our global organisation
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Drive forward effective digital and in-person volunteer engagement and high quality support, training and development
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Oversee volunteer associated policies and procedures
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Engage with external stakeholders in the volunteering space to ensure parkrun offers best practice in volunteer engagement.
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Working with the Global Head of Support to:
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Develop and execute a comprehensive support strategy that enhances our relationship with our community
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Oversee the event risk assessment process
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Continuously assess and enhance support processes to meet evolving needs of the parkrun community
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Collaborate across the organisation to ensure seamless integration of support services into the overall parkrun ecosystem
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Monitor performance metrics and identify areas for improvement.
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Desirable Experience:
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Track record of setting an operational strategy, aligning teams to organisational goals and delivering measurable results
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Skilled in leading and motivating international teams remotely, with a strong appreciation for cultural diversity and inclusive collaboration
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Working in an organisation with a strong volunteering ethos and experience of volunteer management
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Managing delivery of community events at scale
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Experience of customer service or support desk models and delivery, incident management and complaints
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Leveraging technology to find efficiencies in operational processes
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Demonstrated strength in influencing and uniting others around shared goals, fostering collaboration and commitment across teams and cultures without direct line management
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A deep understanding of parkrun’s operating model.
Relevant skills and behaviours:
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A purpose-driven leader who aligns with parkrun values
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Strong and effective relationship builder and communicator - able to collaborate with our communities and colleagues across the globe
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Forward thinking and willing to lean into big challenges - balancing the global growth of parkrun with the resulting pressure on the operating model
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Able to embed an innovation as usual mindset and find efficiencies in the event delivery model without losing impact
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A creative thinking who is prepared to explore new initiative and event formats as we continue to scale
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A natural collaborator who can work effectively across teams including with Safeguarding, People and Culture, Health & Inclusion, Digital and Commercial
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A considered yet decisive individual who is authentic yet inspiring and can see the detail and the big picture.
Expectations of a line managers at parkrun:
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Will have regular 1:1s with direct reports.
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Will set objectives for direct reports / team.
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Will provide regular feedback and developmental guidance.
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Will plan teams’ workload and availability.
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Will play a role in recruitment and selection and work with the People & Culture team to understand the roles required.
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Will cascade messages to the team as appropriate.
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Will be able to assign responsibilities and authority to the right employees, taking their interests, ambitions, development and competency into account.
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Will deliver any disciplinary sanctions in line with our policies and processes.
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Will provide support for team members and promote health and wellbeing at work.
parkrun Limited is the company responsible for delivering parkrun in the UK.



Harris Hill is delighted to be partnering with a well-established children’s charity in London in their search for a Deputy Play Manager.
Full-time | £34,000 per annum
The charity has been supporting children, young people and families for over 25 years through a range of play, family support and youth programmes. Their Ofsted-registered after-school and holiday play schemes provide children aged 4–11 with safe, engaging and nurturing environments to explore, grow and thrive.
As Deputy Play Manager, you’ll play a key leadership role within the play service, helping to design, deliver and evaluate a high-quality programme of activities. You’ll support the Play Manager in day-to-day operations (including managing enquiries/collection of fees), team management and ensuring compliance with all safeguarding, health and safety, and Ofsted standards.
This is a hands-on role combining leadership, planning, and active delivery — you’ll work directly with children and families to create safe, inclusive, and stimulating play environments.
About You
Essential skills and experience:
- Level 3 qualification (or above) in Playwork, Early Years, or a related field.
- Minimum of three years’ experience working directly with children aged 4–11.
- Strong understanding of EYFS and Ofsted requirements.
- Experience planning and delivering engaging, age-appropriate play activities.
- Confident leading active, outdoor or adventure-based play.
- Sound understanding of safeguarding and child protection.
- Excellent communication and team leadership skills.
- Strong organisational and IT skills.
Desirable:
- Experience supporting children with additional needs or from diverse backgrounds.
- Experience supervising others or managing volunteers.
- Knowledge of current issues affecting children and families.
- Relevant training such as paediatric first aid or food hygiene.
Play is at the heart of what they do — the organisation believes that every child deserves the opportunity to enjoy a happy, fulfilling childhood through both free and guided play experiences.
If you’re passionate about play, child development and helping young people thrive, we’d love to hear from you.
For more information, please submit your CV to
Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Grade: 7
Salary: £25,310 per annum
Position type: Full time, 37.5 hours per week, Permanent (Flexible working considered)
Responsible to: Stewardship & Research Officer
Direct reports: N/A
Location: Remote (UK only) or based in our HQ in Truro (hybrid working, mix of office and home). Occasional travel within the UK will be required.
ROLE PURPOSE:
This role sits at the heart of our Philanthropy and Partnerships team and is essential to making ShelterBox's life-saving work possible. You'll help us build and nurture relationships with major donors, corporate partners, trusts, and foundations - ensuring every supporter feels connected, valued, and inspired by the impact they make.
No two days will be the same. You'll coordinate tailored communications, events, and stewardship activities that bring donors closer to our mission. You'll keep our systems and processes running smoothly and support everything from emergency appeals and prospect research to crafting compelling proposals and coordinating engagement opportunities. Every task you take on will help families receive emergency shelter when disaster strikes.
WHO ARE WE LOOKING FOR?
We're looking for someone enthusiastic, proactive, and passionate about making a difference. You'll thrive in a dynamic environment, enjoy working collaboratively, and take pride in delivering exceptional experiences for supporters.
This role is for you if you have strong organisation skills, and are comfortable prioritising tasks and meeting deadlines. We're looking for someone who is great at using their initiative and enjoys solving problems.
Our ideal candidate will have strong communication skills - both written and verbal - and will be comfortable with data and systems, including CRM management.
This is a perfect opportunity for someone looking to build their understanding of high-value fundraising, humanitarian work, and someone motivated by a desire to have a real and lasting impact.
DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
- Deliver exceptional stewardship: Support the creation and delivery of tailored communication and engagement plans that make high-value partners and supporters feel connected to ShelterBox and inspired to continue their support.
- Lead on donor communications: Coordinate, write, and design our monthly newsletter for major donors and partners, ensuring it is informative and engaging.
- Support emergency appeals: Assist in producing timely, compelling communications during emergency responses, connecting them directly to ShelterBox's impact.
- Prospect research: Work with the Stewardship and Research Officer to identify and research potential new partners and donors.
- Event coordination: Help plan and deliver engagement events for high-level audiences, ensuring memorable experiences for attendees.
- Corporate engagement: Assist the Corporate Partnerships Officer in delivering unique engagement products for corporate partners, such as our .
- Trust fundraising: Support the Trusts and Foundations Manager with writing proposals for smaller trusts, bringing ShelterBox's work to life for potential supporters.
- Data and CRM management: Keep our CRM database (Microsoft Dynamics) accurate and up to date, manage data cleaning, and ensure compliance with Data Protection regulations.
- Process improvement: Maintain and update team processes to ensure efficiency and best practice.
- Insight and reporting: Work with the Stewardship and Research Officer to gather and analyse data on fundraising performance and donor experience.
- Financial processes: Ensure finance and procurement tasks are completed accurately and on time.
- Compliance and learning: Stay up to date with fundraising legislation and codes of practice and seek opportunities for peer learning and development.
- Professional communication: Handle correspondence and communicate confidently with supporters by phone, email, and in person.
- Team collaboration: Provide general administrative support and foster strong relationships across the Philanthropy and Partnerships team and wider organisation.
- Represent ShelterBox: Act as an ambassador for our values and mission at all times.
- Other duties: Undertake reasonable tasks as required to support the team's success.
This is a hybrid role, wrking two days a week from any Ronald McDonald House or office.
Ronald McDonald House Charities UK is seeking a strategic, driven, and compassionate Individual Giving Manager to join our dynamic fundraising team. This pivotal role will lead the development and delivery of innovative individual giving strategies that deepen donor engagement, grow sustainable income, and support families with children in hospital across the UK.
Strategy Leadership
- Collaborate with the Head of Mass Engagement to design and implement a robust individual giving strategy aligned with the Charity’s 5-year Impact Strategy.
- Identify and capitalise on growth opportunities across digital channels, regular giving, and mid-level donor programmes.
Donor Engagement & Stewardship
- Build and nurture meaningful relationships with individual donors, ensuring high levels of satisfaction and long-term support.
- Develop tailored stewardship and cultivation plans for mid and major donors, enhancing their connection to the Charity’s impact.
- Lead on the creation of compelling donor journeys and engagement campaigns that inspire giving and loyalty.
Campaign Management
- Plan, execute, and evaluate multi-channel fundraising campaigns and appeals, working closely with internal teams and external partners.
- Use insights and data to refine campaign strategies, improve performance, and maximise return on investment.
Data & Insights
- Leverage CRM systems and fundraising databases to monitor donor behaviour, track income, and generate actionable insights.
- Produce regular reports to inform decision-making and demonstrate impact.
Collaboration & Integration
- Work cross-functionally with colleagues in communications, digital, and Family Services to ensure cohesive messaging and donor experience.
- Champion individual giving and digital fundraising across the organisation, promoting best practices and innovation.
Knowledge & Experience
- Experience in managing and reporting on income and expenditure budgets, with proven experience meeting or exceeding income targets
- Experience and knowledge of digital tools, channels and tactics for raising money from individuals and deepening engagement
- Experience of using audience insights and segmentation tactics to improve results
- Creative thinker with a proactive approach to problem-solving and innovation.
- Collaborative, able to work effectively across teams and support our collective success
- Proven experience in delivering multi-channel individual giving campaigns across acquisition and/or retention
- Strong understanding of donor stewardship and relationship management
- Excellent written and verbal communication skills, with the ability to craft compelling narratives and engage diverse audiences
- Analytical mindset with experience in using CRM systems to report on performance and optimise campaigns
- Highly organised with strong project management skills and the ability to manage multiple priorities.
- Up-to-date knowledge of fundraising trends, especially in digital and donor engagement
- Desirable - Experience of working with agencies
The client requests no contact from agencies or media sales.
Do you want to support people with mental health issues in a moment of crisis?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Services Manager – Complex Needs & Community
Reference number: 313
Responsible to: Director of Complex Needs and Community
Working hours: 37.5 Hours per week
Rate of pay: £37,800 - £38,500 per annum
Working base: One of 7 Herts Mind Network Wellbeing Centres closest to home
Area covered: The role requires travel across Hertfordshire to our Wellbeing centres, community partnerships and external organisations
About Us
For over 50 years, we have supported the people of Hertfordshire with their mental health. We offer a range of Community Support services which provide advice, information, onward referral and holistic outreach support to people who are experiencing mental ill-health or who need help with their mental wellbeing. Our high quality services are flexible and we help people to resolve real-life difficulties and to improve their own independence, quality of life and wellbeing. Each year, we help 15,000 people experiencing mental ill health.
We are a local Mind, affiliated to national Mind, the leading mental health charity in England and Wales. This means that we are an independent charity responsible for raising our own funds through contracts, grants and fundraising.
About our Complex Needs & Community Services
The successful candidate will manage and develop the Complex Needs and Community Teams at Hertfordshire Mind Network. The Services Manager will be responsible for leading a variety of services currently including the Flourish (asylum seekers and refugees) contract and the Primary Care Network contract. As the services grow and develop, other services/projects may sit under this post.
About the role
The role requires travel across Hertfordshire to our Wellbeing centres, community partnerships and external organisations and is responsible for a team of staff and volunteers who work within Complex Needs and Community teams across the county.
As a Services Manager you will be an integral part of the Senior Management Team (SMT) and work in partnership with Complex Needs Team Leaders and the other Service Managers across the Charity. Reporting into the Director for Complex Needs and Community you will be directly responsible for the efficient and effective delivery of two or more of our Services and a key member of the Herts Mind Network Safeguarding team.
Responsibilities of the post
- Support the Director of Complex Needs and Community with effective running of the complex needs and community services.
- Build strong relationships and liaise with commissioners and partner organisations.
- Manage the Flourish and PCN contracts.
- Work closely with all key delivery partners across the system to ensure the service is responsive, inclusive and easy to access.
- Support the development of services by promoting and being responsive to changing needs.
- Oversee the recruitment and management of client facing staff.
- Be a strong safeguarding level 3 champion and manage/support referrals.
- Ensure all policies and procedures are current, understood by staff and that they are working within these policies and procedures.
- Monitor outcomes and evaluate the service, ensure all KPIs are met.
- Process referrals and manage and prioritise all administration tasks associated with the service, including Payroll and expenses submissions.
- Be part of the Senior Management on call rota (out of hours), attend SMT meetings as required and support the work of the wider SMT.
- Maintain and enhance service delivery standards and effectiveness.
- Contribute to the service development by working alongside the Directors to evaluate service delivery and produce progress and monitoring reports.
Benefits
- Annual leave entitlement of 25 days per year pro rata, rising to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays).
- Birthday leave day.
- Cash plan health cover (after 6 months employment).
- Eligibility for blue light card.
- Employee Assistance Programme.
- Ongoing training relevant to your role.
Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.
Closing date for receipt of applications is 5pm on 26th November 2025.
Interviews to be held on 2nd December 2025.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.
No agencies please.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About the Role
The Head of Finance will support the Director of Finance and Resources in providing strategic financial leadership across the charity. They will oversee day-to-day financial operations, ensure robust financial management, and deliver timely and accurate financial reporting to support decision-making. The postholder will play a key role in safeguarding the charity’s financial sustainability and compliance with statutory and regulatory requirements.
Key Responsibilities
Financial Planning
- Preparation of annual budgets and long-term financial plans.
- Provision of financial analysis to inform strategic and operational decision-making.
Financial Management & Reporting
- Oversee the production of monthly management accounts, variance analysis, and cash flow forecasts.
- Ensure timely and accurate preparation of year-end accounts and the coordination of external audits.
- Provide regular financial reports and analysis in accordance with organisational timetables set by the Director of Finance & Resources.
- Monitor restricted funds ensuring compliance with donor requirements.
Governance & Compliance
- Ensure compliance with Charity Commission, Companies House, HMRC, and other statutory requirements for filing of accounts.
- Maintain up-to-date knowledge of charity finance regulations, SORP, VAT, and tax issues relevant to the sector.
Systems, Processes & Controls
- Ensure that financial processes and procedures are fit for purpose, up to date and efficient.
- Lead the development and maintenance of efficient financial systems, policies, and procedures.
- Ensure effective internal controls are in place across the organisation to facilitate accurate and timely delivery of reporting to support organisational decision making.
- Oversee grant reporting and donor compliance.
Team Leadership & Collaboration
- Develop and support the finance team to deliver a high-quality service.
- Foster a culture of continuous improvement within the finance function.
- Work collaboratively with non-finance managers across the organisation to build financial awareness and accountability.
Person Specification
Essential
- A relevant professional accounting qualification (ACA, ACCA, CIMA).
- Experience gained in a financial management role within a small or medium-sized organisation.
- Experience in business planning, performance management and impact reporting.
- Significant experience in managing a high-performance team.
- Strong IT skills, particularly with accounting software and Excel.
- Understanding of charity finance and accounting practices.
- Strong understanding of charity law, governance best practices, and regulatory frameworks.
- Excellent written and verbal communication.
- Strong interpersonal with an ability to establish and maintain good working relationships.
- Ability to manage multiple priorities and work collaboratively across teams.
- Ability to work independently, prioritise workload, and meet deadlines.
Desirable
- Significant experience in financial management within the charity, not-for-profit, or public sector.
- Experience of working with restricted funds and grant reporting.
- Knowledge of charity tax, VAT, and fundraising income streams.
- Experience of implementing new financial systems or process improvements.
We welcome people of all ages and abilities, including those with physical and learning disabilities, sensory impairments, long-term health conditions, and neurodiversity.
At RDA, we harness the power of horses to enrich lives, supporting disabled people through innovative programmes that promote health


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We’re a small team with high staff retention, making this the perfect role for someone who wants to focus on training and development but also enjoys supporting people at all stages of the recruitment journey. In particular you’ll:
- develop a robust digital induction programme which will leave a lasting legacy for years to come
- work closely with managers to coordinate our annual training schedule
- be responsible for the budget and logistics of all of our training and development
- manage and administer our HR platform and employee records
- support the end-to-end recruitment process
- help us to become a Disability Confident employer
And as well as our Brighter Horizons team, you’ll also have a hand in supporting our trading subsidiary Ignition Brewery, making this a varied role, ideal for someone who likes to be involved in lots of things at the same time.
If you are looking to broaden your experience in training and HR, or just enjoy a highly varied and fast paced job with a real sense of purpose, this could be the job for you. Experience of administration is a must, preferably in a small charity setting, along with really strong organisational skills. If you are a people person and are passionate about causes in your community, we want to hear from you.
What we need from you (the essentials):
- a minimum of one years’ experience working in a fast-paced administrative environment
- excellent communication and interpersonal skills
- excellent skills in Microsoft Office and CRM systems
- good written skills, with an ability to produce reports and other relevant documentation
- strong organisational skills with an ability to plan ahead and manage multiple priorities
- an ability to maintain discretion and confidentiality
- meticulous attention to detail with an ability to perform tasks accurately and efficiently
- a flexible and ‘hands-on’ approach to your working practice, with a ‘can-do’ attitude
What we’d also like from you (the desirables):
- previous experience of working in a HR team
- CIPD Level 3 qualification (or be willing to undertake funded training)
- experience of working with neurodivergent adults and/or adults with learning disabilities in a paid or voluntary capacity
Our mission is to enable people with learning disabilities to live independently, to find belonging and to be active members of their community.



The client requests no contact from agencies or media sales.
Finance Assistant
The Finance team at KCLSU are looking for a Finance Assistant to support the delivery of core financial and administrative functions, in line with financial regulations, procedures and compliance requirements of external statutory bodies.
As part of this, you will:
- Assist in the preparation of accurate, timely, and compliant financial statements and management accounts.
- Support the annual audit process.
- Play an essential role in ensuring high-quality service to KCLSU's internal and external stakeholders, including students, by maintaining accuracy, efficiency and professionalism.
To apply for this role, please fill in an application form and include a personal statement detailing how you meet the person specification.
To be eligible for this role, you must:
- Be eligible to work in the UK, and provide proof of this (i.e. a passport or visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
- Have a National Insurance number, or be in the process of applying for one.
- Not be a trustee of King's College London Students' Union.
REF-225 146
KCLSU is an independent charitable organisation that works to further the interests of approximately 36000 students at King's College London. Join us!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re an award-winning charity that runs local learning centres in the heart of communities where the young people we support live. Our centres provide an innovative education programme which includes practical learning support and motivational and confidence-building activities for children and young people aged 7-18. Our aim is to inspire students from the least advantaged neighbourhoods to broaden their horizons and achieve their full potential.
As the UK’s leading university access organisation, our staff team is helping thousands of young people each year. We have forty-five centres and extension projects across England and Scotland, with ambitious plans to scale-up our provision further over the coming years.
We have an established centralised Student Opportunities team that manages the oversight of additional enrichment opportunities and programmes across the charity including arts-based programmes, career placements, and the development of IntoUniversity’s Associate Network (alumni community). This team works closely with our local learning centres to promote, recruit, and deliver these diverse opportunities for students.
We are looking for an interim Oxbridge Programme Manager to join our Student Opportunities team on a fixed-term basis. You will lead on the delivery and development of our comprehensive programme of support for young people across our network who are interested in applying to Oxford, Cambridge or other highly-selective universities. You will provide expert advice and support to student cohorts in group workshops and on a one-to-one basis to help them make informed decisions about their future choices and submit competitive applications.
The role at a glance
Contract: Full-time, fixed-term until January 2027
Start date: January 2026
Location: Frequent travel around the UK is required for this role. Could be based in one of the following IntoUniversity centres: Birmingham, Bradford, Bristol, Coventry, Leeds, Leicester, London, Manchester, Nottingham
Salary: £39,100 per annum (including £2,700 London contribution) for candidates based in London; £36,400 per annum for candidates based outside of London
Job Purpose
The Oxbridge Programme Manager will be responsible for the development and delivery of the Explore Oxbridge programme. They will work closely with the Head of Student Opportunities to plan and develop the programme.
The role will involve the management and coordination of a comprehensive package of support for students from Year 9 / S2 upwards. This includes workshops, webinars, day trips and residentials designed to increase student knowledge about studying at selective universities, in particular The University of Oxford and The University of Cambridge.
The role will involve stewardship of various stakeholders, including Oxbridge colleges and IU school partners. The Programme Manager will work closely with the wider Student Opportunities team and IntoUniversity centre teams to ensure students are benefitting from the programme.
Explore Oxbridge
The Explore Oxbridge programme is open to students who are either currently being supported by IntoUniversity centres (typically students aged 14-18 years) or IntoUniversity Student Associates (IU alumni). The programme offered to students will include, but are not limited to, the following:
- Personal statement support
- Mock interview practice
- Student life workshops and webinars
- Subject choice advice
- Research project support
- Subject taster sessions
- Open days and residentials
Eligibility for the role
In order to be eligible for the role, applicants will:
- Have completed an undergraduate degree to a 2.2 or higher.
- Have achieved a grade C or higher in GCSE Maths and English/ achieved National 5s or Standard Grade at Credit level (grades 1-2) in Maths and English (or equivalent).
- Have EITHER a minimum of 18 months full-time paid experience working in a delivery role at IntoUniversity; OR a minimum of 2 years full-time paid or voluntary experience working with children and young people, either at IntoUniversity, or external organisations, or a combination of both. Please note that we will not take part-time, seasonal or ad-hoc work into account when calculating the length of full-time experience.
- Have the right to work in the UK (please note that as a charity we do not have the capacity to sponsor work visas).
- Be able to demonstrate extensive knowledge of the Oxbridge application and admissions process and how to translate this into engaging, differentiated and age-appropriate materials, programmes and content.
- Be able to apply knowledge of H.E. and the Oxbridge college system, to help young people decide about their futures; and have knowledge of national developments in H.E. and their impact on young people traditionally underrepresented in H.E.
- Have experience of confidently liaising with a variety of stakeholders, for example: head teachers, funders, universities
IntoUniversity provides local learning centres where young people are inspired to achieve.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a collaborative leader with the vision and passion to help our charity grow and become stronger, more resilient, and sustainable?
We’re looking for an exceptional leader to join Community Action Redbridge as our new Operations Director – a pivotal role at the heart of our organisation.
With an income of just under £1 million and a diverse portfolio of new and established grant-funded programmes, we’re entering a period oftransformation, with ambitious plans to grow our impact and strengthen our organisational resilience.
We’re now seeking a dynamic and forward-thinking Operations Director to help drive this momentum – leading the way in reimagining how we work to enhance efficiency and effectiveness, and embedding a culture of shared leadership, continuous learning, and improvement.
You will be a natural collaborator and a strong communicator, able to build trusted relationships with colleagues, partners, and stakeholders alike. In this role, you’ll ensure that our operations run smoothly and effectively – aligningsystems and processes with our strategic goals while ensuring compliance with relevant legislation and regulations.
You’ll provide strategic leadership and operational oversight across our core functions, including:
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Finance
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Human resources
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Digital and communications
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Risk and compliance
As a key member of our Senior Leadership Team, you’ll work closely with the CEO, Board of Trustees, partners, and colleagues to bring our vision to life, drive forward our strategic priorities, and foster a working culture where people feel valued, supported, and empowered to do their best work.
Please note that this role can be offered on a hybrid basis, with a minimum of three days per week in the office. As an organisation rooted in community, we believe that regular in-office presence is important to foster collaboration, connection and team cohesion. The role is part-time (28 hours per week), and these hours can be worked over four or five days, depending on your preference
About Community Action Redbridge
Community Action Redbridge is a local infrastructure charity dedicated to building a fairer Redbridge where everyone and every community has an equal opportunity to thrive. Through our work, we support the development of strong and resilient communities where people lead happy, healthy, and fulfilling lives.
At the heart of our work is a commitment to social justice and to tackling the root causes of inequality. We’re passionate about shifting power, amplifying community voices, and working collaboratively to create social change.
We do this by:
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Strengthening and championing the voluntary, community and social enterprise (VCSE) sector, so local organisations have the tools and support they need to grow and thrive.
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Supporting local people to drive change in their own communities, through social action, volunteering and active participation.
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Bringing people and organisations together, from the VCSE sector, public services, and local businesses, to collaborate on shared ambitions for Redbridge.
How to apply
Please submit your CV and a covering letter answering the following 4 questions (no more than 500 words each):
1. Can you describe a time when you provided strategic oversight across several functions? How did you align systems and processes to organisational goals, and what impact did this have on efficiency, resilience, or impact?
2. Tell us about a time you led significant organisational change, for example, improving systems, embedding digital innovation, or redesigning processes. How did you bring people with you on the journey and ensure improvements were sustained?
3. Please give one example that illustrates your ability to oversee financial management. Include aspects such as planning, monitoring, reporting, and ensuring compliance, and explain how you reviewed budgets, analysed expenditure, identified financial risks or opportunities, and used this to support strategic decision-making and long-term sustainability.
4. Community Action Redbridge is driven by values of shifting power, collaborating, learning, and seeing the bigger picture. How have you demonstrated inclusive and values-led leadership in previous roles, and how would you foster an empowering and collaborative learning culture in this role?
We encourage early applications, as interviews will be held on a rolling basis. The vacancy may close early if a suitable candidate is appointed.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Health & Safety Coordinator
This is a fixed term contract for 12 months max, to cover maternity leave.
The hours are 37.5 hours per week, Tuesday - Saturday
The role:
The Health & Safety Coordinator will provide support across the Rothschild Foundation to ensure that all appropriate health and safety, risk management, and related compliance systems and procedures are in place, reviewed and updated regularly.
This role is responsible for producing incident reports and submitting RIDDOR reports, undertaking weekly and quarterly playground inspections, as well as responding to all queries - both internally and externally - relating to health and safety.
Key Responsibilities:
- Conduct investigations into workplace and visitor incidents, and be directly responsible for the necessary record keeping and any claims management.
- Working with the Security Department, and supporting as required with fire testing and safety. You will work with the Head of Security on disaster planning and the disaster team in general
- Ensure contractor management policy is followed, and new contractors are onboarded correctly with all documents checked
- Undertake weekly and quarterly routine inspection of the children’s woodland playground at Waddesdon Manor, ensuring all paperwork is completed, reporting any required works, and liaising with ROSPA and the insurers during their annual inspection
- Make the action points for the H&S Committee meeting, distribute these in a timely manner, and support preparation of the agenda in advance of the meeting
- Ensure Heads of Departments update and maintain all risk assessments for their business area and that record of awareness forms are completed annually, and remind Heads of Department about conducting new activity risk assessments
- Coordinate mandatory training for the Rothschild Foundation using the e-learning system and regularly produce reports on staff members that have not completed the required modules and flag to the relevant line manager
You will be a great fit if...
You have great attention to detail and excellent record keeping skills, as well as 2 years of relevant work experience in a similar role. You'll have experience working in health and safety and the ability to process incident reports and undertake inspections.
Rewards for working with us:
- Waddesdon Discounts
- National Trust Staff Card
- 25 days annual leave per year plus 8 public holidays pro-rata
- Enhanced Sick Pay
- We will top up your pension by matching any contribution you make up to 10% of your basic salary
- Mental Health and Wellbeing Support
To see the full job description, please see the attachment. TO APPLY, please submit your CV and Covering Letter explaining how your skills match those outlined above.
Our areas of interest are Arts and Culture and Regenerative Food and Farming, where we make a number of multi-year investments each year.



About us
Humane World for Animals UK is part of a global animal protection organisation working for a better future for animals through advocacy, evidence-driven programmes, innovation, and collaboration. We are building impact for companion animals around the world by supporting national priorities, advancing veterinary and policy expertise, and scaling solutions that improve animal and community wellbeing.
About the position
The Vice President, Companion Animals, International provides strategic leadership for Humane World’s global Companion Animals Center of Expertise (COE), serving as the hub of subject-matter expertise and innovation for the organisation. You will drive the development of global strategies, ensure alignment with organisational priorities and scientific best practice, and support colleagues across country programmes to adapt strategies to local contexts for measurable impact.
This influential role partners closely with programmes, fundraising, advocacy, and external stakeholders to strengthen organisational visibility, secure resources, and scale effective solutions worldwide. It is an exceptional opportunity for an experienced leader who is passionate about strengthening outcomes for companion animals through systems-level change.
Key areas of responsibility:
• Provide overall strategic direction and leadership of the Companion Animals COE and support country-level programme implementation
• Guide the creation and execution of campaigns, programmes, policy efforts, field projects, and publications
• Lead and support a high-performing international team including staff and consultants
• Build and maintain strong partnerships across sectors, representing Humane World within external coalitions and professional platforms
• Work closely with Advancement colleagues to translate programme achievements into compelling donor engagement and fundraising opportunities
• Oversee budgeting, resource allocation, and financial accountability across the COE
• Establish and uphold high medical and programme standards, including development of metrics and impact systems
• Represent Humane World at conferences, with media and public audiences, strengthening global thought leadership
• Promote a positive and inclusive organisational culture across global teams
About you
You are a strategic and influential leader with:
• A bachelor’s degree in a relevant discipline (advanced degree strongly preferred)
• At least 12 years’ experience in advocacy, operations, veterinary medicine, or a related field, including leadership of teams, strategy, and budget management
• Clear success accelerating impact through collaborative global partnerships
• Excellent communication, stakeholder engagement, and problem-solving skills
• Ability to thrive in a fast-paced environment and manage multiple priorities
• A strong commitment to improving the lives of animals globally
We are searching for an experienced campaigns professional to make a difference and be part of a successful global team. If that’s you, please get in touch!
To apply
Please submit your CV and a covering letter explaining 1. your interest in applying for the role and 2. how your skills meet our requirements via the CharityJob website by 11PM, Sunday 16 November 2025.
We make bold progress for all animals by working together on the biggest problems—no matter where they are or how deeply entrenched.

The client requests no contact from agencies or media sales.




