Organisational change manager jobs

Do you want to work with a leading advocacy charity organisation supporting those in need?  

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge? 

Are you keen to make a difference to people who want to be heard? 

Then come and join us here at VoiceAbility. 

We have an exciting opportunity for an advocate to join our team covering Warwickshire and Coventry.  Your role will require you to travel to locations such as hospitals and care homes across the area to meet with clients and professionals and be home based for administration; therefore, a suitable home internet connection is essential. 

About us 

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. 

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website. 

About you

Desirably you will have some experience of working as an Advocate, providing welfare, supporting or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues or barriers to accessing education and support.

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services or advice and guidance.

How will you make a difference?

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. 

Benefits 

28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service 

5% employer pension & minimum 3% employee contribution 

Salary sacrifices pension scheme 

Separate Life Assurance Cover (equivalent of two times your annual salary) 

Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc 

24/7 Employee Assistance programme 

Access to remote counselling service 

Paid Disability Leave 

Paid compassionate Leave 

Home Working Allowance  

Support with continuous professional development 

Access to Clifton Strengths Coaching for development  

Personal Development Plans 

How are staff supported to work remotely? 

VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community. 

When you need to travel for work, expenses will be paid (mileage or public transport costs).  

VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach. 

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. 

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form. 

Important Dates:

Closing date for applications; 11pm on 09 November 2025, however, VoiceAbility reserve the right to withdraw this vacancy before this date. 

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification. 

Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate. 

Communications and Community Engagement Officer

Contract: Part-time | 21 hours per week.

Salary: £20,540 per annum (Actual)

Kingston Carers' Network (KCN) is an independent charity providing information, advice, advocacy and support to unpaid carers of all ages who are caring for someone with an illness, disability or substance misuse problem.

We are looking for a dynamic and creative individual with a passion for communications and social change. We are currently supporting over 4000 carers, including over 800 young carers, who are caring for a relative or friend with a disability, illness, mental health problem or substance addiction. The successful candidate will have the ability to build and cultivate relationships with local organisations, as they will be managing our various social media channels. Recent experience of working in a communications role within the charity or public sector is essential.

Benefits include: 

• 4% matched pension contribution,
• flexible hours,
• hybrid working,
• and enrolment in the Carers Trust training programme.

This post is subject to a basic DBS check.

Closing date: 5:00 pm on Monday 3rd November 2025.

Interviews: Wednesday 12th and 19th November.

Kingston Carers’ Network, registered charity number 1151456

Job Title: Support Mentor (Nights)

Location: Latimer Road, Royal Borough of Kensington and Chelsea (RBKC) - Walking distance from Latimer Road underground station (Circle and Hammersmith and City Lines). Please note that unfortunately this service does not have step free access

Salary: £27,000

Shift Pattern: 37.5 hours per week, Monday to Sunday between 21:00 - 09:00 on a 6 week rolling rota which includes at least one day shift per week, weekends, and bank holidays. 

About the role

Our residents in this service have experienced long term street homelessness and have faced significant challenges including with their mental health, substance use, and alcohol dependency, and struggled to sustain engagement with support services. That's why they're here, to make a change and gain the support they need to enable greater independence and recovery.

In this role, as a Support Mentor, you will work within a 24 hour service which provided person centred support to our residents. Some key responsibilities include:

• Ensuring the safety and wellbeing of residents and participants.
• Be a present member of the team on the night shift, completing handovers for day colleagues for a seamless service.
• Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins.
• Focusing on empowering our residents to take control over their lives and meet their personal goals. 

About you

We're looking for someone who shares our passion for supporting people who’ve experienced homelessness and may have complex needs. Our residents are at the forefront of our service delivery, so building trusting and professional relationships is key. You’ll be adaptable, proactive, and confident using your initiative to resolve challenges, and keep the night service running smoothly. Teamwork is essential and having previous knowledge of the needs our residents may have. Each support plan is tailored to the individual, so you'll help deliver care that truly meets their needs. What are we looking for:

• Understanding of the needs of those who have faced homelessness and have various complex needs including mental health, substance use, and alcohol dependency.
• Ability to use IT systems to record case notes, email relevant people, and use other software required within the role.
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents.
• Understanding of the housing and social needs of people with multiple and complex needs.
• Cultural awareness, Self-awareness, and ability to identify personal growth areas and take feedback.
• Sensitivity and empathy to others, and ability to deal with individual circumstances with professionalism.
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency.

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme
• Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
• Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Care | Support | Social Work | Social Worker | Support Staff | Homelessness Support | Complex Needs | Mental Health | Substance Use | Alcohol Dependency | Person Centred Support | Recovery | Independence | Housing Support | 24 hour Service | Night Shift Support

Salary of £29,762 per annum

37.5 hours, Monday to Friday

Location: Putney SW15, with travel to UK Homes and Services

Fixed Term Contract to 31st March 2026

This DfE funded role is an opportunity to work with young people across our UK homes and services. As a Staying Close Life Skills Coordinator, you will support young people in creative ways, to help them to develop the skills needed to overcome barriers and thrive in life.

About Us

Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.

St Christopher's is a leading charity for children and young people and we are proud of our history for providing fostering, children's homes and a range of innovative leaving care services across the UK & Isle of Man.  We have a passionate commitment to our young people, placing them at the centre of everything we do.  We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.

We are an equal opportunity employer and keen to develop an inclusive workforce were people feel they belong.  We hope to attract application from under- represented groups including people from different cultures, nationalities, socio economic backgrounds, ages, disabilities, religion, faith, sex, orientation, child care responsibilities and with gender diverse identities.

About the Role

As a Staying Close Life Skills Coordinator, you will work across our UK homes and services, delivering a programme or tailored, creative Life Skills activities. You will be responsible for creating resources and session plans to support young people’s development of crucial life skills; finding creative and innovative ways to deliver the sessions; building relationships with young people to allow the sessions to be meaningful and impactful; working with staff teams to improve their understanding of the life skills support needed by young people, and how this can be delivered; ensuring young people are aware of their own progress and that their achievements are recognised; recording the details and outcomes of your work, so that its impact can be demonstrated and learned from; listening to young people and supporting them to share their thoughts on what matters to them, and taking responsibility for ensuring the feedback of young people leads to meaningful change.

St Christopher’s Academy

At St Christopher`s we can provide more than just a care job. We can offer you a career where you can develop your skills and knowledge while making a difference to young people’s lives.

When you join St Christopher’s, we will set you up in your career with a tailored development plan. Whether you want to move across to a different service, become a Manager or just explore further your current role, we will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher’s Academy, please visit our website

We are proud that 84% of all our Team Leaders, Deputies and Managers are internal promotions. 

Applicants should have

• Experience of delivering Life Skills work to young people
• At least one year experience working with young people
• The ability to collate data in order to monitor and evaluate outcomes
• Experience of leading and managing group activities
• Experience of using creative methods to support young people
• An understanding of the issues affecting looked after young people and care leavers
• A basic understanding of relevant legislation
• Understanding of good safeguarding practice, children’s rights, and the importance of participation
• Excellent communication and interpersonal skills
• The ability to build honest and supportive relationships with young people and fellow professionals
• The ability to deal with sensitive issues sensitively and appropriately
• The ability to create resources across a range of areas to support learning
• Good time management and organisational skills

What you should expect from us

• Salary of £29,762 per annum
• A friendly working environment, a fun, open and honest culture.
• 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
• Industry Leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and Social Pedagogy,
• Contributory pension scheme, Enhanced Maternity and Company Sick Scheme.
• BUPA Employee Assistance Programme, offering counselling, financial advice and legal support.
• Interest-free season ticket loan, cycle to work scheme.
• Discount shopping scheme at hundreds of retailers across the UK.
• Discretionary Funded Training Programs.
• Employee Awards based on performance and length of service.
• Fantastic opportunities to develop your career within our range of services

Recruitment Process

At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.

Your online application must include a supporting statement addressing the criteria stated in the Person Specification. For the full Job Description and Person Specification please visit our website

For more information or assistance during the application process, please contact us

We advise to apply as soon as possible as applications will be reviewed on a rolling basis.

St Christopher’s Fellowship has a minimum age requirement of 21 for roles working directly with children and young people in our residential and semi-independent Homes.

It is against the law to apply for work with Children/Young People if you are barred from working in Regulated Activity and if your name is added to a Children Barred List.

All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.

We're hiring: Communications Officer

Part-time / £30,000 / Hybrid role 

Location - Home based and London

Hours - 3/4 days per week

Salary: £30,000

Our Communications Officer will play a pivotal role at a key moment for IVAR, with communications at the heart of our new strategy. With charities experiencing mounting pressures and complexity, this role is central to ensuring IVAR’s work is clear, accessible and has the greatest possible impact.

You will work closely with the Director of Communications to make our research engaging and usable – sparking conversations, inspiring action and strengthening movements like our Open and Trusting network. We’re looking for someone who brings creativity, energy and curiosity to how we share ideas, experiment with new tools and formats, and connect more people with IVAR’s mission.

This is a hands-on role in a small but mighty team. If you thrive on combining creativity with delivery, enjoy working collaboratively, and are motivated by strengthening the voluntary sector, we’d love to hear from you.

About us

At the Institute for Voluntary Action Research (IVAR), we work with charities, foundations and public agencies to strengthen UK communities through action research. We champion the role and contribution of the voluntary sector. Through our projects, we listen, learn and share what helps – and what gets in the way – so that funders and decision-makers can put charity voice at the heart of change.

About the role

As Communications Officer, you will help us put communications at the centre of our new strategy. You’ll work closely with the Director of Communications to make our research clear, accessible and compelling – sparking conversations, inspiring action and strengthening movements like our Open and Trusting network.

This is a hands-on role in a small, supportive team. You’ll manage our day-to-day communications, from keeping our website and LinkedIn up to date to writing, editing and proofing high-quality content across blogs, newsletters and reports. You’ll also help us translate complex research into engaging, usable outputs for busy audiences, ensuring everything we produce is accurate, inclusive and aligned with IVAR’s brand and tone of voice.

About you

We’re looking for a proactive communicator who enjoys trying new things, balancing creativity with delivery, and working collaboratively. You’ll bring:

• Excellent writing and editing skills, with strong attention to detail.

• Confidence with digital channels (especially social media – LinkedIn in particular).

• An interest in visual design and multimedia (Canva, Adobe or similar) – video and audio editing skills are a plus.

• A passion for the voluntary sector, and curiosity about how research can inform change.

In return, you’ll join a small but mighty team where you’ll be supported, encouraged to grow your skills, and work with external partners as well as colleagues.

What we offer

• £30,000 per annum (pro rata for part time)

• 0.6–0.8 FTE (3–4 days per week)

• Flexible working options 

• Hybrid working – Thursdays are a key working day in our London office (SE11)

• 30 days annual leave (pro rata for part time)

• Pension matched to 5%

• Personal and professional development opportunities

How to apply

To apply, please complete an online application by noon Sunday 26th October 2025.

Interviews will be held in person at our London office on Thursday 5th November 2025.

Please submit your CV, a cover letter (maximum two sides), and links to examples of communications work you have delivered. In your cover letter, tell us:

• Why you are applying

• How you meet the person specification

• Your availability to start

• What you would bring to IVAR

We value, welcome and respect all the differences that make us who we are, including age, cultural background, disability and mental health, ethnicity and race, gender, gender identity and expression, sexual orientation, and social background.

We are seeking a Wellbeing Worker to join our team in Leeds. This is a full time position which is community-based offering assessments, support, information, advice, and guidance to sensory impaired people living in Leeds.

As part of the role you will:

• Do strengths-based assessments, support plans and risk assessments with service users including and where appropriate their carers/family members.
• To work in the community which includes a person’s home when needed.
• To undertake risk assessments and report safeguarding concerns without delay in accordance with BID’s safeguarding policies and procedures.
• Promote independent living by referring people to access universal credits, personal independence payments (PIP), housing welfare. 

To be successful for this post, you will be:

• Able to communicate effectively with all people across the sensory spectrum
• Able to identify risks and conduct risk assessments to take appropriate actions
• Able to work independently, using initiative and be well organized, deal with conflicting demands on time and respond to deadline.

This role will play a key part in supporting MMHA’s successful campaigning, including supporting our maternal mental health councils project, and helping drive change so that women, birthing people, babies and families affected by maternal mental health problems can access the right care, at the right time, without discrimination.

Job purpose

Support planning, implementation, and evaluation of MMHA campaign and policy work to improve perinatal mental health care systems, policy and practice in the UK.

Main responsibilities

• Support policy activities relating to MMHA’s Maternal Mental Health Councils project.
• Assist with the production of campaign resources, including desk research, drafting copy, and proof reading.
• Read and summarise policy information, such as reports and carry out data analysis, to support MMHA’s evidence base.
• Lead political monitoring, keeping abreast of tracking relevant policy and political developments to identify opportunities and risks for MMHA’s campaigns and policy priorities.
• Support MMHA’s campaigning across the devolved nations, working with local stakeholders in Northern Ireland, Scotland and Wales to inform, amplify and facilitate campaign activities.
• Hold knowledge of parliamentary procedure and systems to ensure strategic and targeted influencing work, supporting relationships with parliamentarians, including providing clear communications.
• Ensure MMHA’s commitment to equity, diversity and inclusion runs throughout MMHA’s campaigning and policy work.
• Maintain relationships with range of stakeholders to support MMHA’s campaigning and influencing, including MMHA members, parliamentarians, champions and academics.
• Support campaigning communications activities, including media and social media support, website editing and writing copy for articles or newsletters.
• Keep a library of policy resources and an up-to-date bank of statistics and evidence to support internal and external use.
• Assist the Head of Campaigns and Policy and wider team with administrative and other tasks, including the organisation and facilitation of meetings and events and responding to routine enquiries.
• Help support MMHA projects as required. 
• Work with the team on campaign evaluation.
• Maintain a diary of key campaign dates and events.
• Represent the MMHA at events as required.

Please see the attached job pack for further details. 

How to apply

To apply for this role, please submit:

1. A CV (maximum 2 sides of A4)
2. A cover letter (maximum 2 sides of A4)

Please note: We are expecting a large number of applications for this role. Applications exceeding the page limits (2 sides of A4 per document) will not be considered. In addition, to help with anonymising applications, please only include your initials in your CV and cover letter – please do not include your full name or a photograph.

What to include in your cover letter

Please start your cover letter with:

• Please address how you meet the first six points of the essential skills and experience of the person specification.
• A brief summary of your experience working with civil servants, MPs and decision-makers.
• An example demonstrating your interpersonal skills and ability to engage with wide and diverse groups.

Feel free to then share your broader interest in the role and what additional qualities you would bring.

Where to send your application

• Please submit your CV and covering letter to the email address provided in the attached job pack.
• The deadline for applications is 10am on Thursday 16 October 2025.
• Applications submitted after this time or not following the outlined process will not be considered.

Interview details

First interviews are expected to take place online Thursday 6 November 2025.

ISEAL is offering an exciting opportunity to work in a sustainability focused setting for a proactive and process-oriented individual with excellent attention to detail and a passion for good customer service.  The role provides administrative, logistical, and communications support as part of the team dealing with all membership aspects, offering valuable exposure to a wide range of sustainability schemes. If you are looking to apply your existing administration skills to work in a customer facing role, this opportunity will provide you with excellent insight and access to a wide network.

ISEAL supports sustainability standards and similar market-based sustainability systems to improve their impacts on people and planet. The Coordinator will support two crucial functions of the membership team. On the compliance side, the role will be the first point of contact for members, ensuring that member evaluations and associated tasks are coordinated effectively. On the services and prospecting side, the coordinator will engage with a diverse range of organisations working in sustainability, assisting in pitching and communicating clearly about the membership value, the application process and its requirements, as well as providing specialist services and support.

To be considered for this role, you will be highly organised with great attention to detail, be process oriented and committed to providing excellent customer service. You will enjoy working on a varied set of tasks related to different areas of the membership provision. Having gained a good level of work experience, you are familiar with process administration, customer service, and stakeholder communications. You have an interest in learning more about member compliance processes and service provision. This role is supported by two associate managers in the team.

Key responsibilities we will entrust you with:

Membership applications and compliance programme

• Deliver administrative tasks in the compliance programme and application process, including scheduling calls, sourcing and maintaining evaluator records of competence & conflict of interest
• Coordinate the application process for aspiring members, pre-assess completeness of applications, and provide process guidance and support throughout their application journey
• Coordinate independent external member evaluations and act as main point of contact, responding to enquiries
• Maintain and update the Salesforce Compliance portal (platform used to manage evaluations)
• Record and track data across various platforms, updating logs and content on the ISEAL website
• Coordinate information and produce reports / minutes in support of programme management, the ISEAL Membership Committee and strategic development of the compliance programme
• Contribute to systematic measurement and improvement of the compliance programme

 Services and member prospecting

• Act as the first point of contact and respond to enquiries about ISEAL, services and membership
• Schedule and co-lead prospect calls, taking notes and supporting follow up actions
• Support to develop and maintain effective relationships with members and prospect members, as well as key stakeholders related to the compliance programme
• Use and continually improve record-keeping systems, tracking customer relationships on Salesforce and support member/customer prospecting processes
• Coordinate customer relationships related to the ISEAL Insight subscription package, including recruiting new customers and supporting existing relationships, tracking payments, and coordinating delivery of content
• Support delivery of ISEAL’s training courses, including coordinating promotions, registrations and event logistics
• Deliver administrative tasks to support ISEAL’s tailored services processes, including preparing service agreements on contract management system and managing payments

General

• Assist in promoting best practice in use of IT, communications and knowledge management systems within projects, and support efforts to help bring about improvements
• Provide ad hoc support to organisation-wide initiatives, if needs arise
• Liaise with colleagues at all levels across organisation
• Additional responsibilities as assigned by supervisors

Experience, Knowledge and Attribute

• Experience working or interning in a support/administrative role, ideally in an international NGO, professional or membership organisation
• Some experience in a role encompassing customer service, communications or sales, with a focus on high quality services
• Strong organisational skills, with some experience with supporting administration, meeting coordination, logistics, contracts etc.
• Strong attention to detail, with demonstrated experience with proof-reading and record management or similar
• Confidence in using digital tools and systems, with a proactive attitude to improvements
• Good time management and ability to organise multiple simultaneous tasks efficiently
• Excellent written & spoken English, with proven ability to write clearly and concisely
• Confidence in communicating with colleagues, customers and external partners, displaying professionalism in both online and in-person settings
• Ability to communicate and work effectively in a largely remote, international environment
• Ability to thrive in a dynamic work environment with changing projects and working with multiple reporting lines
• Confidence in using the Microsoft Office suite and IT systems, familiarity with virtual meeting tools (e.g. MS Teams, Zoom, etc), use of contact management databases (e.g. Salesforce)
• Interest in social, environmental, and economic sustainability

Additionally desirable

• Experience in a compliance related role
• Exposure to a professional sales environment

About ISEAL

ISEAL supports ambitious sustainability systems and their partners to tackle the world’s most pressing sustainability challenges – from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members include many of the most respected sustainability schemes worldwide and are active across a diverse range of sectors. Read more about us on our website iseal(.)org. 

ISEAL´s culture and how we will help you thrive

Our values are Connection, Empowerment, Inspiration, Wellbeing, Effective Working and Creativity.

These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions.

The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.

As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities.

We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.

We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model with a minimum of 4 days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.

Other relevant information

Term: This is an initial contract of one year with the possibility of extension

Working hours: Full time, 37.5 hours per week

Salary:   £30,000 – 34,500 per annum, depending on experience (full time, 37.5 hours per week)

Location: London. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required.

International travel: The post holder will be required to undertake occasional international travel

Applications

Deadline for applications: 2 November 2025

Enquiries about the role can be directed to recruitment(@)isealalliance(.)org.

Please note we will not individually contact applicants unless they are shortlisted for interview. We do not accept application letters created by AI as we would like to hear from applicants in their own words.

Interview process

Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change)

First interviews (Teams): w/c 6-10 November

Pre-interview timed exercises (between 60 – 90 minutes from home): 12-17 November

Panel interviews (Teams or in person): w/c 17 November

Decision: by late November

Accessibility

If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests.

Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises

ob Title: Domestic Abuse Helpline Advisor

Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London)
Salary: £28,857.12 per annum, inclusive of London Weighting allowance if applicable
Contract type: Full Time, Permanent 

Hours: 37.5 hours per week (As part of this role, you will be required to participate in an out-of-hours rota that includes evenings, weekends and night shifts). Shifts are scheduled across a 24 hour rolling rota and we are unable to support specified non-working days (although shift-swapping is available).

This is an opportunity to join Refuge as a Domestic Abuse Helpline Advisor to provide high quality practical and emotional support to survivors of domestic abuse and other forms of violence and abuse, including those at the point of crisis.

Helpline Advisors are responsible for providing high-quality, empowering, emotional and practical support, assistance and information to women and those supporting them, who contact the Freephone 24-hour National Domestic Abuse Helpline, run by Refuge. Helpline Advisors deliver one to one support to women and those supporting them to ensure that they are provided with a safe, supportive and welcoming service, enabling women to understand their rights, make decisions and increase their options. The job involves working across multiple platforms including phone and live chat, to inform survivors of the full range of civil, criminal and practical options that might increase their safety.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

As part of this role, you will be required to participate in an out-of-hours rota that includes evenings, weekends and night shifts.

Closing date: 09:00am 13 October 2025
Interview Dates: 20,21 and 22 October 2025

Are you passionate about community, lived experience, and making real change happen at a local level?
 

At Lewisham Refugee and Migrant Network (LRMN), we’re looking for a compassionate, organised, and confident Communities Engagement Officer to help us strengthen relationships, support participation, and amplify the voices of people with lived experience across everything we do.

You will help ensure that the experiences, ideas, and leadership of our community members are at the heart of our campaigns, events, and advocacy.

Whether it’s supporting someone to attend an event, coordinating WhatsApp groups, or helping design a community-led initiative your role will be all about connection, care, and making sure everyone feels supported and heard.

We're especially interested in hearing from you if you:

• Have lived experience of the UK’s immigration/asylum system, or have navigated similar challenges in your own life.

• Are a strong communicator, someone who builds trust, listens deeply, and can work with a wide range of people.

• Enjoy organising, keeping things running smoothly, and making sure no one is left out.

North Bristol Advice Centre is recruiting an experienced Money Advice Caseworker to join our busy debt team, delivering high quality debt advice to communities in North Bristol and South Gloucestershire. The post is 28hrs per week, based in our friendly office in Lockleaze a minimum of 2 days per week, and is funded by the Money Advice and Pension Service.

You will support individuals facing financial difficulties, helping them to navigate complex and challenging issues with reliance and compassion. This role requires someone who can manage a high caseload independently while delivering professional, client centered debt advice. An approved intermediary, or the desire to qualify as an intermediary, would be preferred.

North Bristol Advice Centre is an innovative and forward-thinking charity that has been delivering advice support in communities since 1984. We are inclusive, values-driven and prioritise excellence and quality, as well as providing caring and person-centred support. We actively support the wellbeing of our staff with flexible/hybrid working, relaxed dress-code and an active Wellbeing Group, and provide ongoing training and opportunities for professional development. 

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

STRUCTURE AND PURPOSE OF THE ROLE

As Deputy Director, Digital Fundraising you will be based in the London office or work remotely and will be part of the Mass Markets Global Support Team. The Deputy Director will play a pivotal role in advancing IRC’s global digital fundraising efforts by providing consultation and hands-on support across paid media, creative development, analytics, and process improvement. Serving as a strategic adviser to country teams, they will guide campaign planning, platform strategy, and performance measurement while handling key relationships with digital agencies and platform partners. They will also support creative process refinement, champion digital ads testing and optimisation, and ensure compliance with data privacy standards. Through thorough analysis and cross-functional collaboration, the role will help refine attribution models, enhance reporting infrastructure, and drive continuous improvement across digital programs. Additionally, the Deputy Director will lead special projects to streamline operations and foster knowledge sharing across the global digital network.

SCOPE AND AUTHORITY 

Authority:

In this role you will provide consultation and guidance on spending decisions about how best to utilise IRC budget on paid digital platforms to maximise income, and responsibility for suggesting, planning and delivering new and engaging ways to introduce prospects to the IRC brand. 

Responsibility for Resources: 

• Oversee Digital donor acquisition market support and cross market pilots - assessing the market needs and requirements and working with HQ functions to support local market fundraising goals and objectives
• Oversee and assess potential digital acquisition external  opportunities available to IRC and advise fundraising markets on implementation.
• Coordination and oversee the work of any and all agencies, freelancers and external consultants required to deliver on the agreed strategic plan.
• Oversee and coordinate cross market testing and channel optimisation activity.

KEY WORKING RELATIONSHIPS 

• External Relations colleagues globally, including the USA, UK, Sweden, Korea and more.
• Partner teams across Digital Engagement, MarTech, Global Donations Operations, Creative Studio, Analytics and other key support functions.
• Collaborate with the Director of Digital Transformation & AI Enablement to prepare digital programs for AI integration and future-readiness.
• Liaise with marketing agencies, partners and freelancers as needed. 

KEY ACCOUNTABILITIES:

1) Digital Media Consultation & Support— 40%

• Act as subject-matter guide and adviser on paid platforms (Meta, Google, programmatic and others) for digital country teams.
• Guide efforts to translate digital strategy into campaign and audience recommendations, investment levels and bidding strategies, and measurement approaches.
• Work with internal MarTech colleagues and external digital media agencies to ensure operational readiness - to include pixel/tagging, audiences, budgets, trafficking, and more.
• Aid in the development and coordination of digital agency RFPs, such as drafting scopes of work, gathering team inputs, and contributing to the evaluation and selection process.
• Liaise with digital media consultants and agencies as needed to support digital teams.
• Serve as the primary point of contact for global digital consultants, agencies, and platform representatives (e.g., Meta, Google, TikTok), managing relationships to ensure timely access to trends, product updates, and optimisation opportunities.
• Provide hands-on support to digital teams by troubleshooting issues, testing roadmap components, and resolving critical blockers to help ensure seamless campaign execution.
• Provide mentorship on data privacy standards and compliance to ensure digital media activities align with regulatory requirements and standard methodologies.

2) Creative Support for Digital Campaigns — 25%

• Support the management of digital creative production workflows and SOPs to help ensure smooth collaboration across fundraising, creative, and content teams.
• Coordinate across Creative & Content and local country teams to reduce lead times and ensure formats meet platform requirements and accessibility/GDPR standards.
• Support efforts to implement creative testing programs like A/B and dynamic creative, and translate results into scalable standard methodologies.

3) Digital Analytics & Optimisation — 25%

• Lead regular review cadences to analyse digital media performance, surface optimisation opportunities and share cross-market insights.
• Contribute to refining digital attribution models and building clarity around full-funnel performance to help inform and justify ongoing investment in upper-funnel activities.
• Define and maintain core reporting (dashboarding, conversion funnels, LTV/CPA analysis) for digital media and ensure data integrity with MarTech/analytics partners.
• Partner with experimentation and CRO leads to convert insights into prioritised tests and iterate on landing pages and donation flows.
• Lead time-boxed projects to streamline processes underpinning digital fundraising (e.g., automated reporting, audience governance, creative development playbooks).
• Support the documentation of key processes that underpin digital programs, helping facilitate change management and smooth handover to long-term owners.

4) Special Projects & Process Improvement — 10%

• ** Considerable professional experience, including demonstrated ability in deploying targeted digital media strategies to attract donors across new or emerging markets.
• ** Skilled in extracting audience insights and digital marketing tactics to engage diverse geographic regions effectively that drive donor conversion and engagement.
• ** Demonstrable extensive success in leading digital advertising campaigns across Facebook, Google ads and paid search / SEM display advertising campaigns, including optimisation of campaigns to maximise results.
• ** Extensive experience in developing strategies for digital media spending, ensuring optimal allocation of resources for the highest possible returns. Demonstrated ability to adapt financial strategies based on campaign performance and evolving market trends.
• ** Extensive experience of proposing plans and budgets for spending on paid media campaigns for the best possible return.
• Ability to maintain and enhance a comprehensive monitoring and reporting framework for digital acquisition activities, with proficiency in tracking and interpreting critical metrics to continually refine acquisition strategies.
• Experience using varied and complex online tools and platforms for digital marketing and data analysis, such as GA4, Salesforce, Power BI etc.
• Consistent record in driving email marketing strategies aimed at boosting engagement and increasing the lifetime value of supporters, employing complex segmentation and personalisation techniques.
• Experience leading cross-functional teams towards achieving digital fundraising and marketing objectives, fostering a culture of innovation and continuous improvement.
• Skilled in the use of a variety of online marketing tools, including proficiency with CRM systems (e.g., Salesforce) for campaign reporting and analysis.
• Experience and understanding of campaign development process and relationship with brand identity through different channels and audiences
• Exceptional IT skills including skills in digital marketing tools such as Google Analytics, Facebook Business Ad Manager, AdWords, Power BI
• Excellent numeracy with the skills to quickly analyse, interpret and act on data sets and digital fundraising results.
• Mastery of paid search and display advertising principles, with a keen understanding of how to use these channels for maximum impact.
• Fundamental knowledge in designing, setting up, and deploying HTML and CSS-based emails and landing pages, enhancing the effectiveness of digital communications.
• Excellent organisational skills, including the ability to handle a dynamic workload.
• Able to understand and demonstrate commitment to IRC’s Equal Opportunities Policy and to ensure all activities are consistent with Equal Opportunities.
• Excellent verbal and written English and the ability to produce well designed and high quality proposals and reports.
• Screening call online
• First round panel interview online
• Second round panel interview online

PERSON SPECIFICATION: 

Experience:

• ** Considerable professional experience, including demonstrated ability in deploying targeted digital media strategies to attract donors across new or emerging markets.
• ** Skilled in extracting audience insights and digital marketing tactics to engage diverse geographic regions effectively that drive donor conversion and engagement.
• ** Demonstrable extensive success in leading digital advertising campaigns across Facebook, Google ads and paid search / SEM display advertising campaigns, including optimisation of campaigns to maximise results.
• ** Extensive experience in developing strategies for digital media spending, ensuring optimal allocation of resources for the highest possible returns. Demonstrated ability to adapt financial strategies based on campaign performance and evolving market trends.
• ** Extensive experience of proposing plans and budgets for spending on paid media campaigns for the best possible return.
• Ability to maintain and enhance a comprehensive monitoring and reporting framework for digital acquisition activities, with proficiency in tracking and interpreting critical metrics to continually refine acquisition strategies.
• Experience using varied and complex online tools and platforms for digital marketing and data analysis, such as GA4, Salesforce, Power BI etc.
• Consistent record in driving email marketing strategies aimed at boosting engagement and increasing the lifetime value of supporters, employing complex segmentation and personalisation techniques.
• Experience leading cross-functional teams towards achieving digital fundraising and marketing objectives, fostering a culture of innovation and continuous improvement.
• Skilled in the use of a variety of online marketing tools, including proficiency with CRM systems (e.g., Salesforce) for campaign reporting and analysis.
• Experience and understanding of campaign development process and relationship with brand identity through different channels and audiences

Skills, Knowledge and Qualifications:

• Exceptional IT skills including skills in digital marketing tools such as Google Analytics, Facebook Business Ad Manager, AdWords, Power BI
• Excellent numeracy with the skills to quickly analyse, interpret and act on data sets and digital fundraising results.
• Mastery of paid search and display advertising principles, with a keen understanding of how to use these channels for maximum impact.
• Fundamental knowledge in designing, setting up, and deploying HTML and CSS-based emails and landing pages, enhancing the effectiveness of digital communications.
• Excellent organisational skills, including the ability to handle a dynamic workload.
• Able to understand and demonstrate commitment to IRC’s Equal Opportunities Policy and to ensure all activities are consistent with Equal Opportunities.

• Excellent verbal and written English and the ability to produce well designed and high quality proposals and reports.

Language Skills: English (fluent). No additional languages are vital but German, Swedish, Korean or Spanish would be an advantage.

We are looking for a well-organised and caring professional with excellent administration skills to support our Healthcare Coordinator in overseeing the medication and healthcare needs of our male residents as they progress through their recovery from drug or alcohol abuse.

The role involves both administrative and practical tasks, as well as direct involvement in helping residents manage their own healthcare needs alongside supporting their wider recovery and spiritual growth.

You will maintain safe Medication Management within Yeldall Manor, ensuring that all medication including new supplies, is correctly administered, recorded accurately, and regularly audited, investigating and resolving any discrepancies. With the Healthcare Coordinator, you will assist the residents in accessing GP and specialist services, and ensuring that up to date electronic records are maintained of all healthcare matters for residents.

You will have excellent administrative and IT skills, and the ability to work collaboratively with medical professionals, along with a commitment to providing high-quality and compassionate care and support. Medical knowledge may be advantageous, but is not a necessity for this role.

A committed Christian faith is required to uphold the ethos and values of Yeldall Manor, and to support residents in their spiritual journey. Yeldall Manor is committed to safeguarding and promoting the welfare of its residents, and the successful candidate will be subject to a satisfactory enhanced DBS check. If you are in recovery, you must have a minimum of two years’ clean time.

This is a part-time, permanent position, 20 hours per week, 4 days per week - we can be flexible for the right candidate.

If you're excited about this opportunity and feel you have the skills to help support the work we do, we’d love to hear from you. Please submit your CV along with a covering letter explaining your suitability for the role as outlined in the job description. We would like to fill this role as soon as possible so would welcome invitations to apply by 22 October, 2025.

If you have a strong CV and work experience and are keen to make a difference, apply immediately as we will shortlist sooner should the right candidate come along.

We look forward to hearing from you!

London is a fantastic city to call home, but a central truth remains in the capital. Every year thousands of young people find themselves unhoused, unsupported and unsafe.

Founded in 1967, our client continues to be a vital support network for 16–24-year-olds with nowhere else to go. Through the services they provide at their day centre, in the community and remotely, their dedicated, multidisciplinary team of over 70 staff support thousands of young people facing homelessness in London to find safety, improve their wellbeing, develop skills for life and ultimately find somewhere that they can call home.

As they embark on their new 5-year strategy, the centre are now recruiting for an exceptional individual as their new Director of Services, a newly created role that will lead on the delivery and development of all frontline services.

As Director of Services, you will be responsible for the leadership, development and integration of all frontline services at the centre, covering Housing, Health, Youth Work, Rough Sleeping, and Youth Justice. You will work to ensure that services are high quality, joined-up, trauma-informed, and relentlessly focused on the needs and potential of the young people the centre serves. You will lead service innovation, performance and quality across the delivery portfolio, ensuring that services are inclusive, impactful, and responsive to the needs of service users. As a senior leader, you will help shape organisational strategy and culture, working closely with the COO to drive improvements, partnerships and cross-team collaboration.

To apply for this role, you will be an inspiring, supportive leader with significant experience of overseeing large frontline teams, successfully leading services, and directing and implementing change. You will have a profound understanding of the issues, barriers and challenges affecting young people with complex needs, especially those facing homelessness or fleeing violence and exploitation. You will have significant experience of leading teams of frontline staff and will have a strong track record of delivering results and quality outcomes. Solid experience of risk management, safeguarding and compliance is also essential to this role. Overall, you will be a dynamic senior leader, passionate about delivering high quality support services for young, vulnerable people across London.  

To apply, please submit your CV only in the first instance, preferably in Microsoft Word (cover letters are not required at this stage). Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application then please contact Victoria Savva at Prospectus.

In-person interviews to take place on Thursday 6th November.

Please note, this is a full-time Monday-Friday role (35 hrs), although part-time hours and job shares may be considered.