Organisational development manager jobs
Full-time, 37.5 hours per week (excluding breaks)
Fixed term for 12 months in the first instance (subject to the successful completion of a 6-month probationary period)
We are recruiting to a brand-new role and are looking for an experienced, community-focused Programme Manager (Place) to lead Salford CVS’s Pride in Place activity in Pendleton and Peel Green. This is a key role focused on ensuring that strong, representative community voice, clear governance, and meaningful VCSE sector involvement are embedded from the outset.
Pride in Place is a national ten-year programme that places Neighbourhood Boards at the heart of local decision-making, with local authorities acting as the accountable body and communities expected to shape priorities and hold partners to account. In this model, Local Infrastructure Organisations (LIOs) like Salford CVS play an important enabling role - helping to connect local authorities with VCSE organisations, strengthening engagement, and ensuring a diverse range of community voices can participate fully.
As Programme Manager (Place), you will coordinate our work to support high-quality governance, inclusive engagement and strong local insight across both neighbourhoods.
A core part of your work will be ensuring that Pride in Place Neighbourhood Boards in Pendleton and Peel Green benefit from authentic, representative and evidence-driven community input. This includes leading the development of a community research programme, working in close partnership with VCSE organisations already active on the ground. Through these organisations, who often have trusted relationships with residents, established local networks and specialist knowledge of particular communities, you will lead on approaches that reach a wide range of voices, including those who are seldom heard. You will oversee our Trusted Voices and community researcher model, ensuring local people are recruited, supported and empowered to gather high-quality insight that reflects the diversity of each neighbourhood. This work will help create a rich, grounded understanding of community priorities, enabling transparent, accountable and well-informed decision-making across the programme.
The Programme Manager (Place) will bring clarity, organisation and coordination to this work. You will maintain oversight of our role within the wider programme, share insight with partners, identify gaps in engagement, and support the VCSE sector to participate meaningfully in Pride in Place structures and discussions.
This role is ideal for someone who is passionate about community-led change, place-based working, and strengthening the voice and influence of local people and VCSE organisations. You will be joining a programme at a formative stage, helping to shape how communities in Pendleton and Peel Green participate in long-term neighbourhood investment and decision-making.
Benefits
- 28 days’ holiday - rising to 30 days (after five years), plus Bank Holidays (pro rata for part-time)
- Enhanced company sick and maternity pay, subject to terms and conditions of service
- Pension scheme - with 7% employer contribution (and 1% mandatory employee contribution)
- Cycle to Work scheme
- Membership of the Hospital Saturday Fund via an employer subsidised scheme (optional and non-contractual)
- RHS family membership (optional and non-contractual)
- Development opportunities - we support and encourage our staff to progress in their careers (including formal training)
- A supportive working culture - we respect and support one another to do the best we can
If you would like to apply for the position of Programme Manager (Place), please submit your application on our website via the apply button.
Closing date: Noon on Monday 27th April 2026.
Interview date: Friday 8th May 2026.
We reserve the right to review applications before the closing date should we get sufficient applications.
Please note late applications will not be accepted.
Responsible for managing the Association's approach to high-quality, evidence-based patient information and meaningful patient involvement. A core aspect of the role is overseeing and maintaing compliance with the PIF TICK quality mark, ensuring that all patient information meets the PIF TICK principles and demonstrates best practice in co-production, accesibiility and governance. You will work closely with the BAUS Trustee for Patient and Public Involvement, the Chair of the BAUS Patient Information Reader Panel, independent medical education providers and the BAUS Clinical Sections to ensure that a robust framework is in place for the creation and review of BAUS patient information.
Please supply an abbreviated CV and a supporting statement.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you an experienced Finance Business Partner who wants to support locally-led biodiversity conservation and make a difference for the most overlooked and threatened species around the world?
Do you champion trust-based approaches to due diligence and are excited at building long-term relationships with partners, supporting their capacity and development?
If this sounds like you, we’d love to hear from you.
You will take responsibility for due diligence processes within Synchronicity Earth, creating long-term relationships with our partners. Our trust-based approach includes the use of pooled funds for donors to collaborate, and to reduce the administrative burden on partners for reporting. We also have endowments, to support species conservation over longer timeframes.
As a standout candidate you will show your strengths in mirroring our trust-based approach to due diligence, forming trusted relationships with our partners, staff, and other collaborators. If you have experience of this, don’t forget to highlight this in your cover letter!
Full time is preferred, but part-time will be considered (minimum four days a week, equivalent 32 working hours)
PLEASE NOTE THAT IF YOU USE AI IN YOUR APPLICATION, YOU ARE MUCH LESS LIKELY TO BE SHORTLISTED. WE WANT TO SEE YOUR UNIQUE, BRILLIANT SELF.
We do not use AI in any part of our recruitment process.
Closing date: 20th April 10am
First stage interviews (Zoom): 27th April – 1st May
Skills assessment (undertaken at home): 2nd – 5th May
Second stage interviews (at our office in-person): 11th – 15th May
Synchronicity Earth’s mission it to bring conservation to life through our work, championing effective approaches and increasing funding for Earth’s overlooked species and ecosystems and the communities working to protect them.
By joining, you’re not just taking part; you're contributing to our vision of a world in which biological and cultural diversity are valued, celebrated, and flourishing.
We welcome applications from people of all backgrounds for this role, particularly non-graduates, and are happy to discuss flexible working arrangements. We also welcome candidates who may have taken a career break. Your unique experiences and fresh perspective will only enhance our team's diversity and strengthen our ability to tackle the complex challenges facing our planet.
Candidates from Black, Asian, and Minority-Ethnic (BAME) backgrounds and people with disabilities who meet the criteria (in the section of the job description headed ‘What you will bring to the team’) and opt-in to our Guaranteed Interview Scheme will enter the first recruitment stage, see more information below.
Application and Recruitment Process
Inclusion is a priority throughout our workplace culture and is embedded in our recruitment process. To support this, the first stage of recruitment will be anonymised by Charity Job to mitigate against unconscious bias. Please let us know at any stage during the recruitment process if you have any accessibility requirements and we will do what we can to accommodate these for you. Please also let us know which pronouns you would like to be referred by, if you wish.
How to apply:
· Complete the application questions, upload your CV, complete your cover letter,and submit your application through Charity Job.
· Fill in our candidate survey. Whilst this survey is optional it is the way to opt in to the Guaranteed Interview Scheme (information below) if you would like.
Guaranteed Interview Scheme
We recognise that people from Black, Asian, and Minority-Ethnic (BAME) backgrounds and people with disabilities are under-represented in our sector, and that there are often additional barriers present for people from these groups when applying for roles in the charity sector and beyond.
As part of our commitment to attract and retain talented individuals from under-represented groups to the conservation and environment sector, if you belong to these groups, you can opt in to the Guaranteed Interview Scheme (GIS) in our candidate survey. If you meet the essential criteria for a role, you'll be guaranteed a first-stage interview.
The Partnerships and Philanthropy Manager will play a key role in driving income growth through philanthropy and strategic partnerships across Northern Ireland. Reporting to the Northern Ireland Director, with a dotted line to the UK Head of Philanthropy and Partnerships, this role will contribute to the delivery of an ambitious growth strategy. The post-holder will build and steward relationships with major donors, corporate partners, and philanthropic organisations to ensure alignment with national and regional objectives, and will lead the development of high-quality fundraising, cultivation and stewardship events that deepen engagement, grow income and strengthen long-term supporter relationships. They will also lead and support their direct report, ensuring a collaborative, high-performing fundraising team.
About You:
ESSENTIAL
- Proven experience securing high-value philanthropic gifts from trusts, foundations, major donors, and corporate partners.
- Strong relationship management, donor stewardship, and negotiation skills.
- Strategic and results-oriented approach, with a track record of meeting and exceeding fundraising targets.
- Excellent communication and presentation skills.
- Experience in team management and/or a clear, evidenced track record of driving or contributing to the success of high-performing teams.
- Strong analytical and reporting capabilities.
- Full driving license and access to a car
DESIRABLE
- Knowledge of the philanthropic and corporate funding landscape in Northern Ireland.
- Experience working in the non-profit or charity sector.
- Familiarity with CRM and donor management systems.
To view the full job description, please click on the link below to download the document.
Equality, Diversity, and Inclusion:
Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations, and is committed to promoting equality.
About us:
We are an international humanitarian organisation that strives for a world free from poverty, fear and oppression. We deliver life-saving and life-changing interventions to the world's poorest and most vulnerable people. From rapid emergency response to innovative development programming, we go to the hardest to reach places to make sure that no-one is left behind. With almost 4,500 staff of more than 50 nationalities, Concern operates in 24 of the world’s poorest countries, helping people to achieve major and long-lasting improvements in their lives.
Benefits
• 25 days’ annual leave, pro-rated for part-time employees.
• Office closure between Christmas Day and New Year’s Day
• Flexible hours and hybrid working
• Annual leave purchase scheme
• Enhanced parental leave pay
• Stakeholder pension
• Season ticket loan
• Cycle scheme
• Life assurance
• Access to Employee Assistance Programme (EAP)
Details of our benefits could be found on our website.
Job Location: Belfast (Hybrid)
Concern UK operates a flexible hybrid working policy, which can be a mix of home and office working. However, due to the nature of this role, the post‑holder may be required to attend the Belfast office more frequently and travel to meet corporate partners, donors, and attend networking or external events.
Our Belfast office is located in an historic building in a lively area, close to the Ulster University Belfast campus, cafés, restaurants, shops, and excellent transport links. The building is full of character, blending historic charm with modern, flexible workspaces designed for collaboration and creativity.
Candidates must be legally entitled to work in the UK at the time of application.
Belfast: £46,140 to £51,267, based on full time hours (35 hours per week)
New employees will normally start at the minimum of the pay band, with scope for progression over time.
The successful post holder will be required to complete a criminal records self-declaration form and a Basic AccessNI check.
Having a criminal record will not necessarily debar you from working with Concern Worldwide. This will depend on the nature of the position, together with the circumstances and background of your offences.
Our mission is to permanently transform the lives of people living in extreme poverty, tackling its root causes and building resilience.
The client requests no contact from agencies or media sales.
At Rethink Mental Illness, we believe everyone should be able to live a fulfilling life, regardless of how severely mental illness affects them. Our services are growing — and so is our ambition. That’s why we’re looking for a passionate and skilled Business Development Manager to help us shape the future of our charity and the support we provide.
About the role
As our Business Development Manager, you’ll play a key role in sustaining and expanding the services that make a real difference to people severely affected by mental illness. You’ll bring teams together, write with clarity and purpose, and lead the end‑to‑end bid development process — ensuring we continue to deliver high‑quality, impactful support where it’s needed most.
You’ll champion collaboration, draw on the expertise of colleagues across the charity, and craft compelling, evidence‑based proposals that reflect who we are and what we stand for. From early development to final submission, you’ll help us win and retain contracts that directly improve lives.
What you’ll be doing
- Leading the end‑to‑end development of bids, retenders, and proposals in line with internal quality standards.
- Working collaboratively with teams across Rethink Mental Illness, building strong relationships and creating connected ways of working.
- Supporting and managing Bid Development Officers.
- Contributing to regional business development plans and helping shape sustainable, innovative service models.
- Writing high‑quality, insightful submissions that articulate our strengths, capabilities, and lived‑experience approach.
- Developing early-stage budget models and working with Finance and HR to finalise financials ahead of submission.
- Generating insight through data, evidence, and internal expertise to create winning proposals.
- Researching competitors and identifying what makes Rethink Mental Illness stand out.
- Supporting successful bids through structured handovers and mobilisation.
- Contributing to continuous improvement through feedback, learning, and maintaining our Bid Library.
What you’ll bring
Essential
- A strong track record of writing successful competitive bids or proposals.
- Excellent writing, critical thinking, and communication skills.
- The ability to interpret complex tender documents and understand commissioner expectations.
- Strong relationship-building skills and the ability to unite diverse teams.
- Knowledge of commissioning, current legislation, and best practice in mental health and social care.
- Experience constructing budgets and modelling service assumptions.
- Strong organisational and project‑management abilities, with flexibility to meet deadlines.
- Proficiency with Microsoft Office and excellent general IT skills.
- A values‑driven approach consistent with Rethink Mental Illness’ ethos.
Desirable
- Experience working within mental health, health, or social care sectors.
- Lived or professional experience related to mental health and wellbeing.
Why Rethink Mental Illness?
When you join us, you’re not just taking on a role — you’re becoming part of a movement.
A movement committed to improving the lives of people severely affected by mental illness through high‑quality services, innovation, and compassionate support.
You’ll be part of a collaborative, supportive team where your growth and wellbeing matter, and where your work has a clear, direct impact.
We’re Rethink Mental Illness and no matter how bad things are, we can help people severely affected by mental illness to improve their lives.
The client requests no contact from agencies or media sales.
The Operations Manager leads the day-to-day management of the office and administration team, oversees organisational operational and administrative systems, and acts as the key point of contact for all operational matters. They work collaboratively with the leadership team to develop, implement, evaluate and improve organisational operational policies and procedures, ensuring legal compliance, ethical working, effective service coordination and high standard client, staff, partner and stakeholder experience. They line manage the operations and administrative staff, recruit and manage volunteers and the volunteering service and coordinate trainers and the training service. At KSAAS, the operations lead is supported directly by the CEO, Head of ISVA Services & Head of Therapeutic Services and indirectly by the Board of Trustees.
Kent Sexual Assault & Abuse Service is a feminist organisation that firmly believes that sexual violence against women and girls arises from the patriarchal social structure in our society. We believe this social structure causes and propagates gender inequality and that sexual violence is one tool that is used to control women and girls as part of this social dynamic. We recognise the sexual violence affects people of al genders and provides a safe space for all survivors of sexual violence across Kent & Medway, where they can access the high-quality trauma-informed specialist practical and therapeutic support they need to recover from the impact of sexual violence and rebuild their lives.
The client requests no contact from agencies or media sales.
The Social Media and Digital Content Manager is central to shaping and delivering the Young Vic's social media and digital content strategies. This role will take ownership of the Young Vic’s social media channels, promoting the full scope of programming and projects and bringing the Young Vic’s brand and tone of voice to life for our online audiences. It will also lead the Young Vic's approach to digital storytelling and video content, finding innovative ways to engage new audiences in our programming and bring them closer to the artistic visions and processes behind our work. Cultivating digital partnerships is also key to this role; helping bring the Young Vic to new audiences.
Essential Skills
A strategic, pro-active and creative approach to social media and digital content
Sound knowledge and experience of managing social platforms
Experience briefing and booking freelance creatives, and producing video content
Experience managing social media campaigns and successfully driving reach and engagement online.
Proven copywriting and editorial skills
Experience using social media planning and publishing software, including Meta Business Suite
Knowledge of digital accessibility standards and a strong belief in inclusive content creation
A confident communicator with excellent verbal and written communication skills.
Excellent organisational and project management skills, and confidence in managing multiple priorities and stakeholders. Impeccable accuracy and strong attention to detail.
A collaborative approach, with the ability to engage multiple levels of stakeholders.
A pro-active self-starter who takes initiative and loves new challenges.
A passion for the work produced at the Young Vic, and its core mission
Experience managing budgets
At Limehouse Project we are seeking a passionate and driven Development and Income Manager to lead and grow our fundraising and income generation activities at an exciting and critical time for the organisation.
This is a newly created role, designed to help secure the long-term sustainability of the Limehouse Project. You will play a central role in shaping our future - developing and delivering a strategic, diversified income plan that ensures we can continue providing life-changing support and frontline services to the communities we serve.
Working closely with our CEO and Senior Management Team, you will take the lead on generating income from a variety of sources - including trusts and foundations, statutory tenders, corporate partnerships, and individual giving. You’ll identify new opportunities, nurture strong relationships with funders and partners, and help unlock the potential of our organisation as we grow our impact.
We’re looking for someone with a strong track record in fundraising and income generation within the voluntary or community sector, who shares our commitment to empowering local people and creating opportunities for all. If you’re strategic, creative, and motivated by making a tangible difference, we will love to hear from you.
Please submit your CV and a supporting statement outlining how you meet the person specification.
The client requests no contact from agencies or media sales.
We are seeking a Outreach Manager who is excited by the opportunity to join a passionate team committed to listening well, collaborating widely, and building innovative, community-centred responses that make a lasting difference. This role will help shape and strengthen the systems, processes, and partnerships that enable our outreach services to scale while remaining deeply rooted in the needs of the communities we serve.
About The Branch Trust
The Branch Trust is a charity established in 2020, growing out of the outreach work of St Mary’s Church, Chipping Norton. We serve communities across Chipping Norton and surrounding villages, with a particular focus on the most deprived areas of West Oxfordshire, where barriers to accessing support can prevent individuals and families from thriving.
At the heart of our work is a deep commitment to listening carefully to the real challenges faced at grassroots level and responding in a dynamic, innovative way. Our approach brings together voluntary organisations, statutory services, and local community networks to create joined-up, practical support that treats people as whole individuals. This collaborative, holistic model—rooted in the life of the community—is something we believe can serve as a blueprint for others seeking to address complex social needs in meaningful and sustainable ways.
Driven by our Christian faith, we work alongside partners to support, encourage, and empower people of all ages, backgrounds, beliefs, and circumstances. With strong local backing, we have raised over £4 million to develop a central community hub in Chipping Norton, providing a base from which this integrated support and outreach can grow and flourish.
Role Overview
The Outreach Manager will work closely with the CEO to lead and coordinate the charity’s frontline outreach work, particularly focusing on mental health support and domestic abuse response.
A key aspect of the role will also involve working closely with the Nurture Lead, who oversees the Nurture Team, to ensure strong collaboration, shared learning, and joined-up support for individuals and families engaging with The Branch Trust.
A large part of this role will be concentrating on building the collaborative work of The Branch, both building relationships with other services and networks and advocating for the work of The Branch.This role ensures consistency, quality, and impact across outreach activities while developing the organisation’s capacity to grow.
Key Responsibilities
Leadership and Organisational Development
•Build a trusted and effective working relationship with the CEO to collaboratively work on the outward focus of the charity and interaction with other voluntary and statutory organisations
•Work closely with the Nurture Lead to align outreach and nurture services.
•Translate strategy into practical plans and help the charity grow sustainably.
•Foster a positive, healthy, and safe organisational culture that safeguards both staff and clients.
Outreach Delivery and Coordination
•Lead and coordinate frontline outreach work, particularly mental health and domestic abuse support.
•Oversee Connect Cafe Help Desk Volunteers and shape services in partnership with support agencies.
•Ensure consistent standards, quality, and effectiveness across outreach activities.
•Develop and implement outreach strategies to support individuals and families experiencing hardship.
•Monitor and evaluate outreach initiatives to ensure they meet the charity’s goals.
Partnerships and Advocacy
•Build strong relationships with statutory and voluntary sector partners.
•Act as an advocate for the charity at events and in networks.
•Strengthen referral pathways with local authorities, schools, health professionals, and community organisations.
Team Management and Support
•Provide supervision, support, and training to outreach staff, volunteers, and interns.
•Motivate and support the team to deliver high-quality services.
•Ensure accountability, wellbeing, and ongoing development within the outreach team.
•Train as a Designated Safeguarding Lead
•Attend weekly staff meetings and contribute to team life, including leading a time of worship once per quarter.
Operations, Monitoring and Compliance
•Work with the CEO and Nurture Lead to review and develop systems for measuring and reporting impact.
•Ensure safeguarding and data protection (GDPR) standards are maintained.
•Support responsible management of budgets and resources.
Communications and Representation (optional, for discussion)
•Implement communication strategies via social media, newsletters, and website.
•Represent the charity at local, district, and county-wide meetings.
•Report progress and updates to the Board of Trustees as required.
Person Specification
Essential Experience
•Experience managing or supervising teams.
•Experience or strong interest in the charity/community sector.
•Demonstrable internal and external communication skills.
•Commitment to delivering organisational objectives effectively.
Desirable Experience
•Knowledge of statutory and voluntary sectors in Oxfordshire.
•Understanding of safeguarding, health & safety, and regulatory matters.
•Experience working collaboratively with external agencies.
Key Skills
•Strong interpersonal and leadership skills.
•Sound decision-making and problem-solving abilities.
•Ability to manage multiple priorities and projects.
•Experience measuring and reporting financial and impact data.
•Strong organisational and time management skills.
•Ability to inspire and motivate others.
•Confidence working with people from diverse backgrounds.
Qualifications
•Essential: Degree or equivalent relevant education.
•Desirable: Vocational qualifications; clean full driving licence.
Personal Attributes
•Motivated by strong Christian faith.
•Compassionate towards vulnerable individuals and families.
•Positive, organised, and proactive.
•Creative, flexible, and adaptable.
•Collaborative and enthusiastic, committed to professional development.
Additional Information
•Reports directly to the CEO under the governance of the Board of Trustees.
•Some work may take place in local schools, including St Mary’s Primary School and Chipping Norton Secondary School, following relevant policies.
•Subject to Enhanced DBS check.
•Genuine Occupational Requirement (GOR): practising Christian. Post holder will participate in and occasionally lead short acts of worship within team meetings.
•Training and development opportunities provided.
Please complete the application form and send with your CV and a covering letter to our CEO, Emma Kennedy
The client requests no contact from agencies or media sales.
About Spear Cheltenham
In Cheltenham Spear is partnered with Trinity Cheltenham!
Their vision is to make committed followers of Jesus who can change communities and nations for Him, and their values seek to express living in response to God, modelling authentic community, and embracing God’s adventure. Spear Cheltenham has been running successfully for over 3 years, and their heart and vision is to see an increase in the number of trainees per cohort and expand their geographic reach.
Key Information:
- You will be employed by Trinity Church Cheltenham
- Salary: from £31,639 to £34,390 pa depending on experience
- Full-time, Permanent
- Closing date: Tuesday 14th April, 09.00am (we interview on a rolling basis and may close the role early if we find the right candidate)
For more information please read through our Job Specification and Work with us pack.
If you require any reasonable adjustments as part of the recruitment process, please let us know.
Person Specification
- An active Christian that is committed to grow and learn spiritually as a Christian leader and represent the values and ethos of the Spear charity and Trinity Cheltenham.
- Dynamic and engaging coach with an enthusiasm for and direct experience of coaching and training techniques.
- Passion for social justice and for working as part of the church to transform communities, especially supporting young people in employment or education.
- An entrepreneurial and ambitious individual who enjoys starting new projects, works well under pressure and can translate ideas into practice with creativity.
- Self-motivated with strong leadership, management and organisational skills with the ability to exercise initiative and prioritise workload.
- Excellent communication and interpersonal skills, with a confidence in group facilitation, high emotional intelligence, and a sense of fun!
Spear is a dynamic, growing youth employment charity that coaches young people to overcome barriers and thrive in work and life.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
A fantastic opportunity to join the Cure Parkinson’s Research team – a medical research charity supporting research to slow, stop or reverse Parkinson’s. Working with the Director of Research, this role will have management of Cure Parkinson’s clinical portfolio. The charity supports a large treatment selection process that feeds new clinical trials seeking disease modification. This is an exciting time in Parkinson’s research and there is the opportunity to have a really meaningful impact by joining the Cure Parkinson’s team as we expand our funding schemes and initiate new ventures.
As our Clinical Research Manager, you will have a PhD in life sciences (an MD or MBSS would be advantageous) and significant experience in clinical trial development. A healthcare professional engaged in medical research you will be looking to move to the charity sector to influence the strategic direction of the Parkinson’s research field and drive forward the search for a cure. You must have a strong understanding of Parkinson’s, the biology associated with the condition, and the agents currently in development. You will require excellent organisational and communication skills as you will be representing the charity via stakeholder engagement. Working as an effective member of our Research Team you will be able to handle multiple tasks with precision simultaneously and be comfortable building relationships and providing support for researchers.
To apply please submit your CV and a Supporting Statement (max 2 pages) outlining how you meet the requirements of the role by 23:30 on Sunday 26 April 2026.
Interviews will be held on Monday 11 and Tuesday 12 May 2026.
Everything we do is to move us closer to our goal, of finding new treatments to slow, stop or reverse the progression of Parkinson’s.



The client requests no contact from agencies or media sales.
THE ROLE
Job Title: Head of CRM
Reports To: Chief Executive
Location: Remote and hybrid working (occasional travel to SportsAid Head Office)
Salary: £60,000 per annum FTE; pro-rated to £36,000 per annum for 3 days/week
Contract: Permanent; part-time
Hours of work: Part-time position, approx. 21 working hours a week (3 days per week), some evening work may be required from time to time, reasonable flexible work options are available.
CONTEXT & PURPOSE OF ROLE
SportsAid is currently implementing Salesforce Nonprofit Cloud as our new organisation-wide CRM platform to strengthen engagement with athletes and their parents/care-givers, supporters and funders, partners, alumni, volunteers and other key stakeholders. The Head of CRM will provide strategic and operational leadership for the charity’s CRM function.
Initially the focus of the role will be to realise the value of the implementation, including adoption, embedding ways of working and processes across teams, improving data quality, refining reporting, ensuring good system governance and optimising organisation-wide usage.
Longer term, the role will develop and lead a CRM roadmap, identifying priorities and enhancements for future development and planning the strategic evolution of our new CRM ecosystem and long-term sustainability of our Salesforce Nonprofit Cloud platform.
You will lead organisational change, embed best practice CRM processes, ensure high-quality data governance and maximise the value of CRM insights to support fundraising, programme delivery, marketing, partnerships and impact reporting.
BACKGROUND
Founded in 1976, SportsAid is a national charity that provides recognition and financial help to emerging young talented sports people – the next generation of British sporting heroes and heroines – often at a crucial time in their personal and sporting development.
SportsAid’s Mission is to champion and support the next generation of athletes to fulfil their potential in sport and life.
We put athletes first. We champion fairness and inclusion. We work together. We are ambitious and accountable.
We bring together partners, supporters and alumni to provide financial help, trusted guidance and belief – particularly at the moments when staying in sport becomes hardest. For decades, we have been side by side with Britain’s greatest emerging sporting talent, from Mo Farah to Jessica Ennis-Hill to Ade Adepitan, Paula Radcliffe and so many others to give them vital support before they became Olympian and Paralympian stars.
SportsAid manages and delivers several programmes of support including SportsAid Athlete Awards, the Talented Athlete Support Scheme (TASS), the Diploma in Sporting Excellence (DiSE) and Backing The Best.
KEY RESPONSIBILITIES
CRM Strategy & Leadership
- Champion CRM adoption across all function areas.
- Serve as the internal subject matter expert on CRM best practice.
- Lead continuous improvement and optimisation of the platform.
- Develop and deliver a multi-year CRM roadmap aligned to organisational strategy.
- Act as Product Owner for Salesforce Nonprofit Cloud.
Salesforce Nonprofit Cloud Implementation & Optimisation
- Lead final configuration, rollout and optimisation of:
-
- Constituent management
- Fundraising and donation management
- Grants management
- Beneficiary engagement
- Programme and impact tracking
- Configure and manage:
-
- Custom objects, fields, page layouts, record types
- Validation rules and automation
- Reports and dashboards
- Permission sets and role hierarchy
- Oversee integrations (eg website forms, email marketing platforms, finance systems, payment gateways).
- Manage sandbox environments, release cycles and change control.
- Liaise with external Salesforce implementation partners where required.
Data Governance & Compliance
- Develop and enforce data governance policies and procedures.
- Ensure compliance with:
-
- UK GDPR
- Fundraising Regulator guidance
- Charity Commission reporting requirements
- Maintain data integrity, security and role-based access controls.
- Implement duplicate management, data cleansing and quality assurance processes.
- Develop data retention and archival policies.
Reporting, Insight & Impact Measurement
- Develop organisation-wide reporting frameworks.
- Build dashboards to support:
-
- Fundraising performance
- Beneficiary progression
- Partner engagement
- Impact reporting
- Ensure reliable KPI tracking aligned to Board reporting requirements.
- Support data-driven decision making at SMT and Board level.
User Adoption & Training
- Develop and deliver a CRM training strategy for all staff.
- Create user guides, process documentation and onboarding materials.
- Provide ongoing support and troubleshooting.
- Establish and support CRM ‘champions’ (super-users) across function teams.
- Monitor adoption metrics and address any resistance to change.
Supplier & Stakeholder Management
- Manage relationships with Salesforce partners and third-party vendors.
- Oversee licence management and budget control.
- Contribute to digital transformation projects across the charity.
ESSENTIAL SKILLS & EXPERIENCE
Experience
- Substantial experience of a similar role within a UK charity (essential).
- Experience with:
-
- Marketing Cloud Account Engagement (Pardot)
- Experience Cloud
- Payment integrations (eg Stripe, FinDock)
- Grants management workflows
- Experience managing small CRM or data teams.
- Understanding of impact measurement frameworks in sport or social change.
Salesforce & Technical Expertise
- Significant experience administering Salesforce Nonprofit Cloud (or NPSP).
- Salesforce Administrator certification (ADM-201); ideally Salesforce Advanced Administrator certification.
- Strong understanding of:
-
- Data model architecture
- Schema design and object relationships
- Flow automation (Salesforce Flow)
- Validation rules and approval processes
- Reports and dashboard development
- Familiarity with managing integrations using APIs, middleware or tools such as:
-
- REST/SOAP APIs, Zapier or similar
- Marketing automation integrations
- Experience in implementing and managing Salesforce Applications.
- Experience managing CRM data migrations.
- Understanding of role hierarchy, profiles and permission sets.
CRM Leadership Experience (ideally involving Salesforce)
- Proven experience leading CRM implementation or major system transformation.
- Experience developing CRM strategies in a UK charity, membership or sport organisation.
- Experience driving organisational adoption and behavioural change.
- Demonstrable success improving CRM data quality and insight capability.
Data & Governance
- Strong understanding of:
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- UK GDPR and data protection principles
- Data governance frameworks
- Information security best practice
- Experience implementing data quality monitoring processes.
Project & Change Management
- Experience managing system rollouts and phased releases.
- Familiarity with Agile or iterative delivery approaches.
- Strong stakeholder engagement skills across technical and non-technical audiences.
- Ability to translate operational needs into technical CRM solutions.
Communication & Leadership
- Excellent written and verbal communication skills.
- Ability to influence senior leaders and Board members.
- Strong facilitation and training capability.
- Collaborative, solutions-focused and pragmatic approach.
Personal Attributes
- Strategic thinker with strong operational delivery capability.
- Highly organised with attention to detail.
- Comfortable working in a growing and evolving organisation; happy to be ‘hands on’.
- Passionate about the power of sport to change lives.
- Committed to inclusion, diversity and safeguarding principles.
WHAT WE OFFER
- The opportunity to lead SportsAid’s digital transformation to ensure the charity is enabled to make a lasting impact on the lives of young athletes and their families.
- A collaborative, supportive working environment where your ideas and contributions are valued.
- Professional development opportunities to enhance your skills and grow within the role.
- Flexible working: reasonable flexible, remote and hybrid working options are available.
- Salary: a FTE salary of £60,000 per annum; pro-rated to £36,000 for 3 days/week.
- Pension: SportsAid makes a contribution of 3%, and the employee makes a minimum contribution of 5%.
- Healthcare: membership of the SportsAid private health insurance scheme is available for the employee with premiums paid by SportsAid.
- Cycle to Work Scheme: available to all staff.
- Death in Service Benefit: inclusion in company scheme.
- Season ticket loan: an interest free loan is available to all staff.
- Holidays: 25 days per year, plus Bank Holidays, increasing by 1 day for each year of service, up to 30 days (pro-rated for part-time roles).
APPLICATION PROCESS
Please apply with your CV and a one page cover note on how you meet the essential criteria – the application deadline is by 5pm on Friday 17th April 2026.
On receipt of your application, you will be sent a confidential equal opportunities form, which all applicants will be asked to complete. Shortlisted applicants will be notified by Wednesday 22nd April 2026 to have a preliminary online conversation with the recruiting panel (including the Chief Executive and the database implementation consultant).
Interviews will be held in person on Thursday 30th April 2026 at the SportsAid office in London.
SportsAid recognises that certain sections of the community have been affected by structural inequities and may be denied the opportunity to participate equally and fully in sport at all levels. SportsAid as an organisation believes our role is to remove the barriers that our most under-served, at risk and minoritised groups of young people experience when trying to access sport and physical activities.
SportsAid therefore positively welcomes, and seeks to achieve, diversity in our workforce and that all job applicants, volunteers and employees receive equal and fair treatment. We positively encourage applications from all candidates regardless of age, race, ethnicity, gender, disability, marriage and civil partnership status, gender identity, background, religion, faith, sexual orientation, maternity status, pregnancy, belief or nationality.
NOTES:
The SportsAid office is in London, but this role can be based remotely.
As the role may involve indirect, online contact with young people, the appointee will be required to undergo an enhanced DBS check in relation to the post.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mercy Ships UK is looking for a People Engagement and Development Partner to help cultivate a thriving, supportive and purpose-driven workplace where our people can flourish.
Mercy Ships is an international charity that provides free life-changing surgeries and healthcare to people in need, using hospital ships staffed by volunteers from around the world. Behind this mission is a dedicated team of staff who enable this work to happen and we believe investing in our people is essential to achieving our impact.
This role plays a key part in shaping the employee experience at Mercy Ships UK, strengthening engagement, supporting managers and helping develop a healthy and effective organisational culture.
Working closely with leaders across the organisation, you will support initiatives that encourage staff wellbeing, development and strong collaboration, ensuring our people feel valued, connected and equipped to contribute to the mission.
Key responsibilities
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Support the development and delivery of employee engagement initiatives across Mercy Ships UK
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Partner with managers to strengthen team culture, communication and staff wellbeing
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Help coordinate learning and development opportunities that enable staff to grow and thrive
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Provide guidance and support on people-related matters, helping to build confident and capable managers
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Contribute to organisational initiatives that strengthen culture, values and employee experience
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Support internal communications and activities that foster connection, collaboration and engagement across teams
About you
You will be someone who is passionate about people and organisational culture, with the ability to build trusted relationships across teams.
You will bring:
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Experience working in a people, HR or organisational development role
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A strong interest in employee engagement, culture and learning
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The ability to support and coach managers in developing healthy teams
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Excellent communication and relationship-building skills
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A collaborative and proactive approach to supporting organisational initiatives
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Alignment with the values and mission of Mercy Ships
Why join Mercy Ships?
At Mercy Ships UK, you will be part of a team committed to making a global difference. This role offers the opportunity to help shape the environment where our people work, grow and contribute to a life-changing mission.
This role has an Occupational Requirement for the post holder to be a practicing Christian in accordance with Schedule 9 of the Equality Act 2010
This role has an Occupational Requirement for the post holder to be a practising
Christian in accordance with Schedule 9 of the Equality Act 2010
Mercy Ships is a faith-based international development organisation that deploys hospital ships to some of the poorest countries in the world
The client requests no contact from agencies or media sales.
Join us at a pivotal moment for the education sector.
ISBL is launching a major new initiative – the Centre for Education Operational Excellence – designed to transform how schools and trusts operate. We are seeking a proactive and strategic Business Development Lead to help shape, drive, and deliver this ambitious programme from inception.
About ISBL
ISBL has a 30‑year track record of supporting and developing a unique cadre of education professionals: school business leaders. Our work is underpinned by nationally endorsed professional standards and our OpEx for Education™ framework, placing us at the heart of sector improvement and operational excellence.
We serve a community of approximately 24,000 schools within a sector worth more than £80 billion, giving us significant reach, influence, and opportunity. Our core services span institute membership, professional development, research, events, sector innovation, and the sharing of best practice – creating a rich platform for partnership growth and impact.
Introducing the Centre for Education Operational Excellence
The Centre represents the next evolution of our work, extending ISBL’s focus from individual professional development to whole‑organisation operational excellence across schools and trusts.
It brings together three interconnected hubs:
- Solutions – Practical, high‑impact services and tools that support operational improvement.
- Research – Evidence‑based insights that shape best practice and drive innovation.
- International – Collaboration across global education systems to raise operational standards worldwide.
Working alongside ISBL, these hubs form a powerful ecosystem that connects practice, research, and international learning – strengthening organisational performance and, ultimately, educational outcomes.
About the Role
As Business Development Lead, you will play a central role in shaping the Centre’s commercial strategy, building new partnerships, and driving sustainable growth. This is a rare opportunity to influence a nationally significant initiative.
Full role details are available in the attached job description.
Please submit:
• Your CV
• A covering letter (max two pages) addressed to Stephen Morales, CEO, ISBL, outlining your motivation, suitability, and addressing:
1. What do you understand to be the priorities for this new initiative?
2. Why are you the right person to deliver this?
You will be informed whether you have been shortlisted by 12:00 noon on Friday 24 April 2026.
First-round interviews are expected to take place via Microsoft Teams on Wednesday 29 April 2026.
The client requests no contact from agencies or media sales.
The Delivery Manager leads a team of Switchback Mentors who work within prisons and the community, ensuring they have the support, systems, and processes in place to deliver the Switchback programme effectively and maximise the impact for Trainees.
Caseloads are deliberately small, with Mentors working with no more than five to eight Trainees at a time, and a current annual Traineeminimumtarget of 12.
The post holderis responsible forline managing Switchback Mentors, providing support, development, and motivation to ensure high-quality delivery of the programme in line with the organisation's approach and values.
The Delivery Manager will ensure operational processes are well-developed and consistently implemented and work alongside the Head of Delivery and other Delivery Managers to ensure insights from Trainee engagement inform the continued development of the programme andmethodology.
The role will also support the Head of Delivery in piloting and assessingnew approachesand adaptations, contributing to the organisation’s strategicvisionand ensuring the programme continues to strengthen and grow to reach more people in the justice system
We support young men to find a way out of the justice system and build a stable, rewarding life they can be proud of.


The client requests no contact from agencies or media sales.