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Head of Learning and Development
Help shape the future of learning at Prospect Hospice
At Prospect Hospice, we believe that investing in our people is key to delivering exceptional care for patients and families. We are looking for an experienced and inspiring Head of Learning and Development to lead our learning, education and organisational development agenda and help create a culture where everyone can thrive.
As a member of our Leadership Team, you will provide strategic leadership for learning and development across the hospice, ensuring our staff and volunteers have the skills, knowledge and confidence to deliver outstanding palliative and end-of-life care.
This is an exciting opportunity to influence workforce capability, leadership development and organisational culture at a time when the hospice sector continues to evolve and innovate.
Hours: 37.5 hours per week (some flexible working considered)
What is the role?
Reporting to the Director of People, you will lead the development and delivery of our Learning and Development strategy, ensuring it aligns with our organisational priorities and values.
You will:
· Lead learning, education and organisational development initiatives across the hospice.
· Develop leadership and management capability at all levels.
· Oversee mandatory training, compliance and workforce development programmes.
· Work closely with clinical leaders to support education, competency development and best practice.
· Drive a culture of continuous learning, engagement and improvement.
· Build strong partnerships with external organisations, including healthcare and education providers.
· Lead and develop a passionate and dedicated Learning and Development team.
About you
You will be a strategic and collaborative leader with significant experience of leading learning, development, education or organisational development functions.
You will bring:
· Experience of developing and implementing organisation-wide learning strategies.
· A strong understanding of leadership development, organisational development and workforce capability.
· Experience of leading teams and managing budgets.
· Excellent stakeholder management and influencing skills.
· A passion for developing people and creating inclusive, high-performing cultures.
Experience within healthcare, hospice, charity or public sector settings would be advantageous.
Please see the job description for full details and person specification.
Why join us?
At Prospect Hospice, you'll be part of a compassionate organisation that makes a real difference every day. We are committed to creating a supportive and inclusive workplace where colleagues are empowered to grow, innovate and deliver exceptional care. We offer:
· A meaningful role where you work truly makes a difference
· 27 days annual leave entitlement plus bank holidays (pro-rata for part-time)
· Generous contributory pension scheme and life assurance
· Employee Assistance Programme, wellbeing support, discounts including Blue Light Card
· Opportunities for learning and development
· Supportive, values-driven culture
· Flexible working options (where possible)
· Free parking on-site
Join us and help shape the future of learning and development for our people, our volunteers and the communities we serve.
How to apply
To apply, please complete your application via the green “Apply” button
Interviews will be held on 9 July 2026
Equality & Diversity
Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business and the communities we serve.
We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Safeguarding
We are committed to safeguarding and promoting the welfare of all those we support. As part of our SAFER recruitment process, offers of employment will be subject to thorough checks, which may include a Disclosure and Barring Service (DBS) check, satisfactory references, online and social media checks and verification of qualifications. We expect all staff to share this commitment and to adhere to our safeguarding policies and procedures at all times.
You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
We will review applications as they come in and may close the vacancy before the closing date.
The client requests no contact from agencies or media sales.
Lightyear Foundation is looking for a highly organised and proactive Finance and Administration Manager to join our small, friendly and disablility charity.
This is a varied home-based role at the heart of the organisation, leading on day-to-day bookkeeping and financial administration, while also supporting governance, HR administration, CRM management, organisational systems and the smooth running of the charity.
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Salary: £26,300 - £32,800 FTE, depending on skills and experience
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Hours: 21 hours per week, worked flexibly.
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Location: Home-based, UK
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Contract: Permanent, part-time
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Closing date: 26th June 2026
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Interviews: 9th and/or 13th July 2026
We are committed to genuine flexible working and recognise that talented people balance work alongside caring responsibilities, disability-related needs, and other commitments. While the role is contracted at 21 hours per week, additional paid hours may be available by mutual agreement, offering opportunities to increase earnings as the organisation continues to grow.
As a disabled-led charity, we are passionate about breaking down barriers to STEM (Science, Technology, Engineering and Mathematics) for deaf, disabled and neurodivergent children and young people. Joining Lightyear Foundation is an opportunity to play a key role in a growing national charity, help shape our systems and operations, and make a meaningful difference to the lives of young people across the UK.
We particularly encourage applications from suitably qualified deaf, disabled and neurodivergent people.
What we offer
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Genuine flexible and remote working.
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Opportunities to develop your skills and take ownership of key organisational systems and processes.
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The opportunity to be part of a supportive, disabled-led organisation.
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A role where you can make a meaningful difference to the lives of deaf, disabled and neurodivergent young people.
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28 days annual leave inclusive of bank holidays, pro rata for part-time employees.
More details on our website.
Breaking break down barriers to disabled and neurodivergent children and young people taking part in STEM (science, technology, engineering and maths)

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About The Clink Charity
The Clink Charity, founded in 2009, aims to prevent and reduce reoffending through training, reintegration, and support. We deliver hospitality and horticulture training behind the prison walls and in the community by creating an environment where our students are supported to gain the skills, confidence and qualifications they need to rebuild their lives.
Since that time, we have trained approximately 5,000 people in prison and delivered 2,600 City & Guilds qualifications in a variety of hospitality and food courses.
What makes The Clink so unique is our post-release support and mentoring programme that reintegrates an offender back into society through assistance with health and mental health issues, housing, employment, family connections and friendships.
The charity operates an award-winning fine-dining restaurant open to the public inside HMP Brixton, training kitchens in the prison estate, horticulture projects at HMP Send and HMP Erlestoke, a commercial bakery in Brixton, and a bespoke delivery service, Catered by Clink.
Additionally, Clink Events is our social enterprise catering business with food produced by the women in HMP Downview and also in an additional kitchen at Herne Hill and then served by alumni on front of house at some of the best venues in London including: the Guildhall, the Science Museum, Cutty Sark, Kew Gardens and the Camden Roundhouse. In 2025, across 239 events, The Clink fed 43,000 people.
More information can be found on our website and social media channels.
About The Role
Working pattern: Full time, 9am-5pm Monday-Friday, 3-4 days in the office, or on site at projects in prison or in the community.
Location: Our Head Office is in Herne Hill, SE24 London (7 min walk from Herne Hill station)
Our Head of Fundraising & Brand is a vital leadership role within The Clink Charity, responsible for securing the income, profile and partnerships needed to sustain and grow our life-changing work.
This is a broad and influential role, providing strategic leadership across fundraising, communications, marketing and brand. Working within our portfolio of prison and community-based projects, the postholder will help ensure that The Clink's impact is communicated in a compelling and consistent way to funders, supporters, partners and the wider public, while developing sustainable income streams to support our long-term ambitions.
Building on The Clink's strong reputation and proven impact, the Head of Fundraising & Brand will lead the development and delivery of a fundraising and communications strategy that extends beyond grants to encompass major donors, corporate partnerships, individual giving, events and other income opportunities. Through powerful storytelling, audience growth and brand development, they will increase awareness of our work, strengthen engagement with key stakeholders and create new opportunities for fundraising, partnerships and commercial income generation.
Working closely with the Chief Executive, Director of Finance & Resources and senior leadership team, the postholder will lead and develop a talented fundraising and marketing team, cultivate strategic relationships and identify new opportunities for growth and collaboration.
As The Clink continues to expand its reintegration, training and employment programmes, this role will play a central part in securing the resources needed to support that growth, strengthen our brand and increase engagement with our mission to reduce reoffending.
If you are a strategic and ambitious fundraising leader with a track record of generating income, building partnerships and inspiring teams, and are passionate about creating meaningful social change, we would love to hear from you.
A Little About You
You could be a great fit for our Head of Fundraising & Brand role if you are an ambitious and strategic leader with experience of developing fundraising strategies, growing income and building organisational profile. Perhaps you've led fundraising within a charity, developed successful partnerships, secured major grants, or overseen marketing and communications activity that has strengthened a brand, increased audience engagement and generated growth in income through fundraising, commercial activity or the sale of products and services.
You may have built your career in fundraising, communications, marketing or business development, but you'll have a strong understanding of how these disciplines work together to generate support, attract funding, grow audiences and drive sustainable income. You'll be comfortable developing strategy, building relationships and translating organisational impact into compelling stories that inspire funders, partners, customers and supporters.
We welcome applications from experienced professionals who are ready to lead a talented team, shape the future direction of fundraising and brand development at The Clink Charity, and play a key role in our continued growth. Most importantly, you'll be passionate about our mission and motivated by the opportunity to transform lives, reduce reoffending and create second chances
Key Responsibilities
Fundraising and Income Generation
· Develop and deliver a multi-stream fundraising strategy that supports The Clink Charity's growth and long-term sustainability.
· Use brand identity to drive sales.
· Lead income generation activity across trusts and foundations, corporate partnerships, individual giving, events and other fundraising streams.
· Use communications to create income from marketing of our commercial products and services e.g. bakery, restaurant, café, events.
· Build and manage a strong fundraising pipeline, identifying and securing new funding opportunities and strategic partnerships
· Monitor fundraising performance, ensuring targets are achieved and opportunities and risks are proactively managed.
Brand, Marketing and Communications
· Lead the development and delivery of a compelling brand and communications strategy.
· Ensure The Clink's impact, mission and outcomes are communicated effectively to supporters, funders, partners and the wider public.
· Oversee marketing campaigns, digital engagement and communications activity that strengthen the charity's profile and support income generation.
· Champion a consistent and impactful organisational brand across all channels.
Leadership and Team Development
· Lead, motivate and develop a high-performing fundraising, marketing and communications team.
· Create a culture of accountability, collaboration and continuous improvement.
· Support the development of fundraising and marketing capability across the wider organisation.
Strategic Leadership
· Contribute to the strategic direction and future development of The Clink Charity.
· Work closely with colleagues across operational and support functions to align fundraising and brand activity with organisational priorities.
· Represent the charity externally with funders, partners, supporters and other key stakeholders.
· Ensure compliance with fundraising regulations, best practice and organisational policies.
Person Specification
Essential
· Significant experience in fundraising, income generation and fundraising strategy development.
· A proven track record of delivering sustainable income growth across multiple fundraising streams.
· Experience of developing and implementing successful fundraising plans, campaigns and income-generation initiatives.
· Experience of leading or overseeing brand, marketing and communications activity, including the development of organisational messaging and audience engagement strategies
· Strong understanding of how fundraising, brand, marketing and communications can work together to increase income, profile and supporter engagement.
· Experience of leading, motivating and developing high-performing teams.
· Excellent stakeholder engagement and relationship-building skills, with the ability to influence and inspire a wide range of audiences.
· Outstanding written and verbal communication skills, including the ability to develop compelling cases for support and communicate organisational impact effectively.
· Strong planning, organisational and project management skills.
· Experience of using data, insight and performance metrics to inform decision-making and drive improvement.
· A commitment to the mission, values and objectives of The Clink Charity.
Desirable
· Experience within the charity, social enterprise or not-for-profit sector
· Experience of working with senior leadership teams, trustees or boards.
· Experience of corporate partnership development, major donor fundraising or philanthropy.
· Experience of managing digital marketing, audience development or supporter engagement activity.
· Understanding of rehabilitation, employability, education or the criminal justice sector.
· Membership of a relevant professional body such as the Chartered Institute of Fundraising or the Chartered Institute of Marketing.
Personal Attributes
· Demonstrable belief in The Clink’s mission and passion for our work.
· High levels of self-awareness, humility and flexibility, as well as an open and collaborative leadership style.
· Personal integrity, kindness, warmth and sound judgement.
· Good communicator: orally and in writing.
· Proactive, adaptable and can use initiative and find solutions to problems.
· Positive, entrepreneurial, energising and adopts a “can do” mentality.
· Values driven and promotes inclusion, diversity, equity and accessibility (IDEA).
Reporting Lines & Management Expectations
You will report to our Director of Finance and Resources and will initially have two team members reporting to you.
General clink charity information
All staff are expected to:
· Comply with all current legislation
· Comply with all prison operational policies
· Comply with The Clink Staff Handbook
· Undertake such other duties within the scope of the post as may be requested by your Manager
Benefits:
28 days holiday plus bank holiday
Company pension scheme
Free meal on duty at Head Office or in the Restaurant
HOW TO APPLY
If you would like to apply for this post, please send your CV and a supporting statement (maximum 2 sides of A4) to Lizann Barnwell (HR Consultant) via this job site.
Applications will be reviewed on a rolling basis, so early applications are encouraged. The closing date is Monday 22nd June, 9am.
In your supporting statement you should ensure that you try to address the desirable criteria set out in the person specification for the role. Make sure you give evidence which shows how you meet the criteria, not just telling us that you did it.
Interviews will be arranged on a rolling basis for this role, so early applications are encouraged. The deadline for applications is Monday 22nd June 2026, 9am.
We do not send individual acknowledgment of applications due to the high volume we receive, and we will only contact candidates who are shortlisted for an interview. If you do not hear from us within two weeks of the closing date, your application has not been successful on this occasion.
If you would like an informal chat about this role, we can offer a call with a member of The Clink Team. Even if you feel you do not meet some of the criteria listed above, we would still welcome applications from passionate candidates who are keen to make a difference.
Appointment Process
Applicants who have demonstrated that they meet the desirable criteria set out in the person specification will be contacted and interviews arranged on a rolling basis.
Interview
If you are shortlisted for interview, you will be invited to a selection process. A panel of two or more, including the recruiting manager conducts all interviews. If there are any special arrangements associated with the selection process e.g. tests or presentations, you will be informed accordingly.
Interview Outcome
If you are invited to attend an interview, you will be informed either verbally or in writing of the outcome. The successful candidate will have the decision confirmed in writing as an offer of employment. Unsuccessful candidates will be offered the opportunity for feedback.
Hackney CVS is looking for a Development Manager to lead our Organisational Development work and strengthen support for the voluntary and community sector (VCS) across Hackney and the City of London.
This is a key role, overseeing a small team and shaping a high-quality, responsive offer of training, advice and capacity building for local organisations. You will work closely with VCS groups of all sizes, building trusted relationships and ensuring our support reflects the realities they face.
You will also connect insight from the sector with funders, partners and stakeholders, helping to improve access to resources and opportunities. Working across Hackney CVS, you will collaborate with colleagues to ensure our work is joined up, impactful and aligned with organisational priorities.
We are looking for someone with strong experience in organisational development within the VCS, with the ability to lead, build relationships and think strategically. A commitment to equity, diversity and inclusion is essential, particularly in supporting organisations led by and working with underrepresented communities.
If you’re interested in this exciting opportunity to shape how infrastructure support is delivered locally, we’d love to hear from you.
The role is offered for 3 days a week, on a 12 month fixed term basis, with the potential for extension subject to funding.
We support voluntary and community sector (VCS) organisations in Hackney and the City of London.
The client requests no contact from agencies or media sales.
Making Music is the UK association for leisure-time music groups. We represent over 3,900 groups comprising around 200,000 musicians of all types, genres and abilities.
This is a strategic and hands-on leadership role at the heart of Making Music’s growth.
As Marketing and Communications Director, you will lead how we attract, retain and engage our members, with a strong focus on digital acquisition, including SEO. You will sit on the senior management team and play a key role in shaping organisational strategy and overall impact.
Success in this role will be measured through:
- Membership growth and retention
- Engagement with services
- Income generation
- Brand reach and visibility
You will manage the Marketing and Communications team, made up of Communications and Engagement Manager (5dpw), Content Manager (4dpw) and Communications Coordinator (2.5dpw)
Key Priorities (First 12 Months)
- Grow membership through digital acquisition (including SEO)
- Improve website conversion and the member journey
- Develop a clear, insight-led marketing strategy
- Strengthen brand visibility and reach
You’ll be responsible for managing and improving the day-to-day membership experience; driving retention via engaging campaigns and improving processes to ensure they are all member-focussed. You will work closely with colleagues across the organisation and manage our relationships with several agencies and suppliers, ensuring a high-performing, insight-led product that delivers against ambitious income targets.
We’re looking for someone who is motivated by improving processes, optimising stewardship journeys, and ensuring that data is handled compliantly.
In this role you will influence across the organisation, working closely alongside our Retention Manager, who looks after our regular giving, gaming and appeals programmes, to ensure Individual Giving plays a leading role in delivering organisational income growth.
Join us and be a part of something truly transformative. Together, we can change the narrative around diabetes and create a more inclusive world.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
- Job Title - Communications & Engagement Lead
- Responsible to - Chief Executive Officer
- Salary - £23,000 actual (based on £31,500 full time)
- Contract - Part-Time (28 hours per week) - From time to time, you may be required to work some evenings and weekends. These are usually communicated well in advance and the time will be given back to you in lieu. We expect team members to work in-person 60% of the time whether that’s at our office in MediaCity or at our delivery locations in Greater Manchester. This is a one-year fixed-term contract, with the likelihood of renewal subject to funding availability.
Important dates
- Applications to be received by 11pm on Sunday 5 July 2026
- Video Screening to be complete by 11pm on Thursday 9 July 2026
- Interviews held on Monday 20 and Tuesday 21 July 2026.
ABOUT YOUTH LEADS UK
Youth Leads UK is an award-winning charity that believes young people matter. We support young people furthest from opportunity to build skills, create change, and shape the decisions that affect their lives – from classrooms to communities to boardrooms. We run leadership programmes, deliver social action projects, and publish Youth Leads Magazine – a platform for youth voice and creativity.
Working with thousands of young people across Greater Manchester for over a decade, we are experts in enabling young people to step outside their comfort zones, build real-world skills and grow in confidence. We back young people to lead, in our programmes, in policy spaces and in shaping Britain's future.
Please see our website ‘About Us’ page for more information about our vision, mission and values.
WHY WORK WITH US?
At Youth Leads UK, we believe in creating an environment that helps you thrive both personally and professionally. We offer 30 days of annual leave (including bank holidays) and a part-closure over Christmas and New Year. Our wellbeing programme includes regular socials and time for mental health initiatives, and our base at MediaCity, one of Greater Manchester's most vibrant and sustainable locations, ensures a positive and connected working environment.
We are deeply committed to diversity, equality, and inclusion. That’s why we are a Living Wage Employer, signed up to the Greater Manchester Good Employer’s Charter, and the #ShowTheSalary campaign. It’s important to us that our staff team reflects the communities we serve. We guarantee interviews for our Youth Leads UK alumni, care experienced or disabled individuals, so please let us know in your application if you meet this criteria. We promote equal opportunities and we value the unique perspectives of diverse team members.
As a youth-led organisation, we prioritise employing individuals under 30, aligning with our mission to foster strong connections and relatability with the young people we support. This is in accordance with the Equality Act and reflects our belief in empowering young voices to shape our work.
ROLE SUMMARY
This is the lead communications role at Youth Leads UK - the person who holds our voice, shapes our stories, and makes sure the world hears what our young people are doing and why it matters.
Working closely with the CEO and eventually supported by two Youth Content Creators, you will own the communications and engagement function across all channels and audiences. You will set the tone, maintain the brand, lead our campaigns, and ensure everything we put out reflects who we are and what we stand for.
WHAT YOU’LL BE DOING
Strategy and brand
- Own the Youth Leads UK communications strategy, ensuring our channels, campaigns, and content are coherent, consistent, and purposeful
- Act as the guardian of our brand — maintaining voice, tone, and visual identity across everything we produce
- Work closely with the CEO to align communications activity with organisational priorities and the Generation:NOW strategy
- Analyse performance across channels and use insight to inform what we do next
Campaigns and content
- Lead the development and delivery of youth-led campaigns on issues that matter to our communities - from mental health and civic participation to cost of living and representation
- Oversee the planning and production of Youth Leads Magazine - three editions per year, created by and for young people
- Lead on long-form and strategic content including press releases, impact reports, website articles, and stakeholder communications
- Set the brief for social media content and oversee delivery by the Youth Content Creators, ensuring quality, consistency, and brand alignment
- Manage email communications including newsletters and stakeholder updates
Developing young people
- Provide day-to-day communications direction to two Youth Content Creators — setting briefs, reviewing content, and ensuring brand consistency
- Actively mentor and develop the Youth Content Creators, helping them build skills, confidence, and understanding of professional communications practice. The youth content creators will be line managed by the Head of Programmes, who you will work closely with
- Champion youth voice across all communications output, ensuring young people are authentically represented and genuinely involved in how we tell our story
Media and public profile
- Build and maintain relationships with journalists, editors, and media contacts across local, regional, and national outlets
- Draft and issue press releases, media statements, and reactive comments
- Identify and pursue opportunities to place youth voice in public debate - through opinion pieces, broadcast appearances, panel contributions, and more
- Support the CEO and young people to prepare for media appearances and public-facing engagements
Communicating our impact
- Work with the wider team to translate programme outcomes, data, and young people’s stories into compelling content for a range of audiences
- Produce materials that communicate Youth Leads UK’s impact clearly and powerfully to partners, funders, and the public
- Ensure our digital presence - website, social channels, email - reflects the quality and ambition of our work
OTHER AREAS OF RESPONSIBILITY
- Ensure young people play a strong leadership role across our work
- Keep up to date on new developments and trends within the youth sector
- Administrative duties as required, such as minute-taking, arranging travel and booking venues
- Representing Youth Leads UK at conferences and events
- Act as an ambassador for the organisation
- Ensure Youth Leads UK’s Health and Safety and Safeguarding and any other appropriate policies are adhered to where necessary
- Take reasonable care of your own health and safety and that of others who might be affected by your work as required by law and described in the relevant operating policies and procedures
- Be committed to safeguarding principles and be willing to put the welfare of children and young people at the forefront of your work
- An understanding and belief in the inclusion of all staff, partners and young people irrespective of race, gender, sexuality, age, religion, ability, identity and experience
- Actively promotes and embeds an understanding of equality, diversity, and an inclusive culture
- Able to take personal accountability for key work areas
KNOWLEDGE AND SKILLS REQUIRED
ESSENTIAL
- Strong writing skills - able to produce compelling content across formats, from social media captions to press releases to long-form articles
- Experience developing and delivering communications strategies or campaigns
- Solid understanding of brand, voice, and audience - and how to maintain consistency across channels
- Experience managing or overseeing social media channels for an organisation or campaign
- Ability to use analytics to evaluate performance and make informed decisions about future activity
- Experience writing press releases or supporting media and press engagement
- Confidence building relationships with journalists, media contacts, or external stakeholders
- Excellent organisational skills - able to manage multiple priorities, meet deadlines, and maintain quality under pressure
- Genuine commitment to youth empowerment, social justice, and amplifying underrepresented voices
- Experience with video content production or editing
- Understanding of safeguarding principles when working with young people (training provided)
DESIRABLE
- Proficiency in Canva for creating and adapting branded content
- Experience with email marketing tools and understanding of what makes an effective newsletter or stakeholder communication
- Experience using Adobe Lightroom, Photoshop, or similar tools (training available)
- Experience working in or with the charity, public, or youth sector
- Understanding of civic leadership, social action, or community engagement
- Experience directing, briefing, or supporting others to deliver communications work
- Familiarity with website content management systems
- Experience mentoring or developing junior colleagues or young people
We recruit based on potential, not polish - so don’t worry if one or two of the above are missing - most things can be taught!
ORGANISATIONAL INFORMATION
Youth Leads UK has a small yet mighty team, so you may be required to take on other duties and responsibilities from time to time.
All staff are expected to:
- Adhere to the policies and procedures in the Youth Leads UK staff policy handbook.
- Maintain confidentiality at all times in line with organisational policies.
- Successfully complete an enhanced DBS check and provide two independent references before appointment.
- Actively promote an inclusive and diverse culture within the organisation.
The post holder must have confirmation of eligibility to work in the UK (the successful candidate will be required to provide documentary evidence before a job offer is confirmed).
Supporting 1,500+ young people a year to build skills, raise their voices, and lead change — from Greater Manchester to nationally
The client requests no contact from agencies or media sales.
Bible Society believes the Bible is God’s gift for God’s world. We share it because we believe it changes lives for good. We want Christians to be confident in the Bible’s truthfulness and reliability, and we want to change how people talk about it in wider society and invite them to see it as a source of wisdom and joy.
As our Impact and Evaluation Lead, you will play a vital role in helping Bible Society understand and demonstrate how our work is making a difference in people’s lives, communities and cultures around the world. Sitting within our Research and Impact team, this role leads the design and embedding of a robust organisational impact framework, supporting colleagues across England, Wales and our global partnerships to measure what matters and to learn what helps people engage with the Bible in meaningful ways. From shaping theories of change and evaluation approaches to analysing data and sharing insights with senior leaders and trustees, you will ensure evidence and learning are at the heart of our mission and strategy.
We are looking for someone who brings strong analytical expertise alongside excellent people skills, and who enjoys helping teams use evidence, learning and insight to improve their work. If you have experience designing and delivering impact or evaluation frameworks, confidence using qualitative and quantitative research methods, and a desire to see learning shape mission and strategy in a Christian organisation, we would love to hear from you.
We believe the Bible is God's gift to the world. We want everyone to discover its message for themselves.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Remote working with occasional travel
Ref: PODL-261
Are you an experienced learning and development professional with a passion for helping people reach their potential? Do you have a track record of designing engaging learning programmes, developing leaders, and creating a culture where learning thrives?
If so, St Giles Trust is looking for a People Development Lead to play a key role in shaping and delivering our learning and development offer across the organisation.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
As People Development Lead, you will be responsible for designing, delivering and continuously improving learning and development opportunities that support colleagues to grow, develop and succeed.
Working closely with leaders, managers and subject matter experts across the organisation, you will develop leadership and management pathways, create innovative learning solutions and support a culture of continuous learning. You will also lead our train-the-trainer approach, empowering colleagues to share their expertise and deliver high-quality internal learning programmes.
Managing one direct report, you will help ensure learning systems, processes and reporting are effective, accessible and aligned to organisational priorities.
What we are looking for
- Leadership or management experience in a people development, training or organisational development environment
- Experience designing and delivering leadership and management development programmes
- Experience coaching, mentoring or developing others
- Experience planning and coordinating learning programmes or development pathways
- Understanding of adult learning principles and effective learning design
- Knowledge of equality, diversity and inclusion within learning environments
- Awareness of emerging trends in learning and development, including AI-assisted learning tools
- Strong facilitation, presentation and communication skills
- Ability to build effective relationships and influence stakeholders at all levels
- Strong organisational and analytical skills
- Confidence using digital learning platforms and tools
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients. An Enhanced DBS Check with children’s barred list is required for this Role-But there is not an expectation it will be ‘clean’- St Giles employs many people with convictions.
We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
A basic DBS check is required for this role.
Closing date: 29th June 2026 at 9am.
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
We are seeking a Local Ministry Development Lead to help grow and sustain lay ministry across Cornwall. This is a new role and a unique opportunity to shape the future of ministry in a beautiful and spiritually rich part of the country, working alongside clergy, lay leaders, and diocesan colleagues to support collaborative, context-based leadership.
You will be leading the development, training, and support of local lay ministry across the Diocese of Truro, with a particular focus on discerning, training, and commissioning Local Leaders as part of the Oversight–Local pattern of ministry.
This role will contribute directly to our strategic organisational priorities, and support our commitment to Growing Younger by enabling intergenerational, inclusive, and contextually rooted leadership.
We value work-life balance and employee wellbeing and are committed to supporting your development. We offer benefits such as flexible working, up to 26 days annual leave, a range of wellbeing activities and the Church of England Pension Scheme. More information on this here.
The closing date for applications is 12noon on Thursday 2 July 2026 with interviews being held 21 July 2026 in Truro.
We welcome applications from all suitably qualified persons. However, we would particularly welcome applications from those with a disability, or from a global majority heritage background, as these groups are currently under-represented in our staff.
SAFEGUARDING - EVERYONE MATTERS - EVERYONE’S RESPONSIBILITY
The Diocese of Truro strives to be trauma informed, and is committed to developing safer policies, cultures, and practices.
Due to the nature of the role, there is an occupational requirement to be a practising Christian.
We will be a diocese that reaches out to children, young people, and families. We will be a diocese that is good news for the most disadvantaged.


Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Suzy Lamplugh Trust
Hybrid (40% office-based)
Full-time (35 hours)
Permanent
£47,124
Start: ASAP
Lead and shape services supporting victims of stalking and abuse
The Suzy Lamplugh Trust is seeking a Head of Operations to provide strategic leadership across our services, ensuring they are safe, effective, compliant, and sustainable.
This is a senior leadership role, responsible for overseeing service performance, infrastructure, and delivery at an organisational level. You will play a key role in shaping strategy, driving continuous improvement, and ensuring our services meet the needs of victims and funders alike.
About the role
You will:
- Provide strategic and operational leadership across all services, ensuring high-quality and compliant delivery
- Lead on organisational performance, including KPIs, quality standards, and reporting frameworks
- Oversee contract and grant delivery, ensuring all obligations and compliance requirements are met
- Hold senior relationships with commissioners, funders, and external stakeholders
- Lead service development, mobilisation of new contracts, and organisational change
- Ensure effective systems, infrastructure, and processes are in place to support delivery
- Provide leadership across safeguarding, risk, and organisational compliance
- Work as part of the Senior Management Team to shape and deliver organisational strategy
This role focuses on service infrastructure, performance, and strategic oversight, rather than direct frontline management
About you
You will be an experienced senior leader with a strong track record in operational and strategic service delivery within a safeguarding or related environment.
You will have:
- Significant experience leading multiple frontline services within a safeguarding or VAWG-related sector
- Experience operating at senior leadership level, contributing to organisational strategy
- Strong experience of performance management, KPIs, and quality assurance frameworks
- Experience managing statutory contracts or grant-funded services
- Proven ability to lead organisational change, service mobilisation, or transformation
- Strong understanding of safeguarding, compliance, and information governance
- Experience working with commissioners and senior external stakeholders
Desirable:
- Experience within stalking, domestic abuse, or VAWG services
- Experience in a charity or commissioned service environment
- Experience in organisational restructuring, service redesign, or systems implementation
Why join us
- Lead and shape services that support victims of stalking and abuse
- Join a collaborative and mission-driven senior leadership team
- Play a critical role in organisational strategy, growth and impact
How to apply
Please submit your CV and a supporting statement demonstrating how you meet the essential criteria detailed within the person specification.
Applications will not be considered without a supporting statement
Additional information
- This is a senior leadership role reporting to the CEO
- Initially office-based (London) for 3 months to support a meaningful induction, moving to a blended working model (40% office / 60% home)
To reduce the risk and prevalence of abuse, aggression and violence - with a specific focus on stalking and harassment
The client requests no contact from agencies or media sales.
At United for Global Mental Health, we are working towards a world where mental health support is accessible to everyone, everywhere – free from stigma and without restriction.
We are a small but highly influential organisation of around 20 passionate, diverse and expert individuals, and have a culture of creating the space and opportunities for them to lead their areas of expertise. Our strength lies in collaboration, internally and externally, and in our ability to turn insight into action. Kindness is our unofficial ethos.
The CEO is responsible for the overall leadership, management and performance of UnitedGMH. Reporting to the boards of UnitedGMH and the American Friends of United for Global Mental Health (AFUGMH), the CEO will set strategic direction, oversee delivery, and act as the organisation’s primary ambassador.
Key responsibilities include:
Strategic Leadership
- Lead in conjunction with the organisation’s senior staff the refinement and delivery of our global organisational strategy 2027-2030.
- Guide the organisation through periods of change, including strategy refresh and transformation.
- Draw on sector insight to ensure UnitedGMH remains at the forefront of global mental health advocacy.
Governance & Board Relationship
- Work closely with the boards of UnitedGMH and AFUGMH to ensure effective governance and decision-making.
- Oversee the preparation and sign-off of board papers; present regularly to the boards.
- Identify, recommend and support the recruitment of new members of both boards.
- Advise the boards on significant strategic decisions, including potential partnerships and organisational change.
Organisational Leadership
- Lead, support and inspire a high-performing and global team of approximately 20 staff.
- Where needed, oversee and support the delivery of multiple projects and programmes aligned with strategic priorities, in conjunction with the project leads.
- Foster a collaborative, kind, inclusive and values-driven culture that walks the talk on mental health.
External Engagement & Influence
- Represent the organisation with external partners, funders, policymakers and the wider sector.
- Build and manage relationships with key donors.
- Strengthen and expand strategic partnerships globally.
- Champion the organisation’s mission and influence key stakeholders in different regions across the world.
- Act as the organisation’s global spokesperson and support staff in building their profile as spokespeople for the organisation.
Finance & Organisational Planning
- Identify and agree organisational objectives, develop strategic and operational plans, and lead their implementation with a high level of autonomy, while reporting to the boards.
- Oversee organisational planning, budgeting, prioritisation and resource allocation to ensure delivery against strategic goals.
- Ensure the organisation has sufficient and sustainable funding to deliver against agreed budgets and strategic priorities.
- Maintain strong financial oversight and accountability, ensuring the organisation operates within budget and delivers across all agreed objectives.
- Monitor organisational performance against agreed deliverables, evaluating outcomes and adjusting plans where necessary to mitigate risk or adverse consequences.
- Ensure robust financial management, operational planning, and effective use of organisational resources across multiple programmes and projects.
- Bring together and oversee complex, cross-organisational initiatives, ensuring projects are delivered effectively and on time.
- Delegate effectively through senior leadership and management structures, maintaining a medium- and long-term strategic focus.
Fundraising & External Income Generation
- Lead and support organisational fundraising strategy to secure sustainable and diversified income streams.
- Build and maintain strong relationships with funders, donors, strategic partners and philanthropic stakeholders.
- Successfully secure and oversee fundraising contributions to meet a target set annually with the boards.
- Work with the boards and senior leadership team to identify new funding opportunities and strengthen long-term financial sustainability.
- Ensure fundraising activities align with the organisation’s mission, values and strategic priorities.
- Represent the organisation externally to enhance visibility, influence and support for UnitedGMH’s work globally.
Risk, Compliance & Accountability
- Ensure strong organisational governance, compliance and risk management.
- Proactively identify and escalate policy breaches or serious incidents.
- Oversee finance, HR and operations functions in accordance with UK employment policies, and UK and US charity regulations.
- Act as the primary point of accountability to the boards and relevant regulatory bodies (including the Charity Commission and US authorities).
- Take responsibility for organisational risks, decisions and outcomes.
Our Dream CEO
As a team, we came together to discuss what qualities we are hoping for in a new CEO and leader. We’d love applications from candidates who see themselves in the team’s descriptions below.
Our dream CEO…
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shows kindness towards all partners regardless of seniority, institution or country.
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continues to uphold and protect the organisational transparency the team values.
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is a heart- and mind-led fundraiser – treating donors like people and not merely a source of income.
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provides space for team members to lead in their areas, but also supports / acts as a sounding board when needed.
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knows how to strategically place mental health in uncommon spaces.
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is happy to be approached by, and communicate with, team members from all seniority levels across the team.
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is someone who understands what it is to manage a remote organisation, and is interested in making UnitedGMH the best workplace it can be.
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is someone who can think a few steps ahead, identify trends, and interpret these for what this means for the organisation.
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has a solid understanding of, and proven experience in, managing the ´backbone´ functions of an organisation (budgeting, risk management, governance etc).
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has an understanding of UN systems, global health and international development.
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appreciates and champions the value that lived experience and people from the global majority bring to the mental health advocacy space.
Please download and review the Job Pack for full details of the role.
Unfortunately, we are not able to recruit team members in the following countries/regions: Afghanistan, Belarus, Central African Republic, Cuba, Democratic Republic of the Congo, Iran, Iraq, Libya, Myanmar (Burma), North Korea, Russia, Somalia, South Sudan, Sudan, Syria, Ukraine (specifically the occupied regions of Crimea, Donetsk, Kherson, Luhansk, and Zaporizhzhya), Venezuela, Yemen, and Zimbabwe.
For non-UK candidates: Please note that you would be hired via Deel as an Employer of Record.
How to apply:
To apply, please submit your cover letter, outlining how you meet the responsibilities and candidate profile, and a CV, via the Charity Job site. Please note, we can only accept applications via Charity Job.
Interviews:
Interviews will take place remotely. There will be 2 interview rounds, and candidates shortlisted for the second interview will be invited to meet members of our wider team.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Be Part of Meaningful Change
Rape Crisis South London (RCSL) is entering an exciting new chapter. With a new CEO, refreshed Senior Leadership Team, and an ambitious vision for the future, we are laying the foundations for a bold new organisational strategy.
We are now seeking an Interim Adult Counselling Clinical Leadto join our Adult Counselling Team at this pivotal time on a Fixed Term basis.
As a specialist charity supporting survivors of sexual violence across twelve South London boroughs, we provide counselling, group therapy, advocacy, prevention education, and professional training. With an annual income of approximately £4 million, we are growing and strengthening our infrastructure to better serve survivors and communities.
About the Role
This is a key leadership role providing clinical, operational, and strategic oversight of our Adult Counselling service.
You will play a central role in ensuring safe, effective and high‑quality support for survivors, while driving continuous improvement and contributing to organisational strategy.
What You’ll Do
- Lead the clinical delivery and governance of the Adult Counselling service
- Act as Designated Safeguarding Lead (DSL)
- Oversee risk, safeguarding, and complex case management
- Manage, support, and develop a multidisciplinary team
- Drive service improvements through data, insight and evaluation
- Contribute to strategic planning and service development
- Manage budgets and ensure compliance with regulatory frameworks
- Represent RCSL externally and build strong partnerships
About You
You are a compassionate, experienced clinical leader with a strong commitment to feminist, trauma‑informed practice.
Person Specification
- Qualification in counselling/psychotherapy and membership of a recognised UK professional body (e.g. BACP, UKCP)
- Significant experience supporting survivors of sexual violence
- Minimum 600 hours post‑qualification supervised practice
- Strong safeguarding and risk management expertise
- Experience of leading teams and managing services
- Accredited membership
- Clinical supervision qualification
- Experience within the VAWG sector
- Additional language skills
What You Bring
- Deep understanding of trauma‑informed practice and the impact of sexual violence
- Strong leadership, decision‑making and communication skills
- A commitment to equity, diversity, and inclusion
- The ability to foster a safe, supportive and high‑performing team culture
Safeguarding and Safer Recruitment
Rape Crisis South London is committed to safeguarding survivors and service users. The post holder will contribute to maintaining the organisation’s safeguarding standards.
This includes:
- Promoting the safety and wellbeing of children, young people and adults at risk
- Identifying and reporting safeguarding concerns
- Following organisational safeguarding policies and procedures
- Supporting a culture where everyone feels safe, respected and supported
Our safer recruitment processes include:
- Values-based interviews
- Verification of identity, qualifications and employment history
- Reference checks
- Enhanced DBS checks where required
- Safeguarding training and supervision
- Equality, Feminist Commitment and Values.
Intersectionality and Reasonable Adjustments
We recognise that experiences of sexual violence are shaped by intersecting factors such as:
- Race and ethnicity
- Disability
- Sexuality and gender identity
- Socioeconomic background
- Immigration status
- Faith and culture
Our work is grounded in feminist principles, recognising sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality.
Applicants are encouraged to let us know if they require reasonable adjustments during the recruitment process, such as:
- Alternative interview formats or timings
- Additional time for written tasks
- Accessible documentation
- Support relating to disability, neurodivergence or health needs
Learning and Development
As a charity undergoing transformation and growth, we welcome colleagues who are committed to continuous learning and professional development.
Interview Process
Shortlisted applicants will be invited to an interview, conducted via MS Teams.
Stage one: MS Teams with the Interim Head of Therapeutic Services and two other panel members.
The whole process from advertisement to appointment, may take up to 3 -4 weeks.
Post holder will be required to undertake Enhanced DBS
The role will initially be open for one month (until filled). However, due to the urgent need for support, applications will be reviewed and interviews arranged on a rolling basis, so early applications are encouraged.
The interview will explore experience and approach to:
- Safeguarding
- Equality, diversity and inclusion
- Wellbeing and feminist practice
- Trauma-informed therapeutic work
- Leadership responsibilities relevant to the role
This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010).
We particularly welcome applications from women underrepresented in leadership roles in the VAWG sector. Applicants must have the right to work in the UK.
How to apply
Please submit:
- Your CV and a cover letter outlining your suitability for the role to in PDF format
- Interview date(s): W/C 15th June 2026
Thank you for your interest in RCSL. If you have not heard from us within one month of the closing date, please assume your application has been unsuccessful.
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Providing specialist support to women and girls who have experienced rape and/or childhood sexual violence and abuse.



The client requests no contact from agencies or media sales.
Are you a digital product leader who enjoys balancing strategy with delivery, user needs with organisational priorities, and long-term vision with day-to-day execution?
Great Ormond Street Hospital Charity is looking for a Senior Website Manager to lead the evolution of one of our most important digital products. Our website is much more than a website - it is where supporters discover our work, fundraisers find inspiration, donors take action, and people learn about the difference their support makes to seriously ill children and their families.
This is a high-profile role sitting within our Performance Marketing and Digital Engagement team, with responsibility for shaping the future of the charity’s digital experience. We’re looking for someone who can think strategically about where we need to go, while also being comfortable rolling up their sleeves to help make it happen.
You’ll lead the website product roadmap, drive continuous improvement across supporter journeys and work across a wide range of teams including Fundraising, Marketing, Communications, Technology, Data and external partners. Success in this role comes from being able to flex between strategic planning, stakeholder management, product ownership, user experience, optimisation and delivery.
No two days are likely to look the same. One day you might be facilitating roadmap discussions with senior stakeholders, the next analysing user behaviour, shaping an SEO strategy, reviewing backlog priorities with developers or testing new approaches to improve conversion and supporter engagement.
We’re looking for someone who enjoys bringing people together around a shared vision, navigating complexity and making confident decisions based on evidence, user needs and organisational priorities. Someone who can challenge constructively, build consensus and help teams focus on what will create the greatest value for our supporters and the organisation.
Salary
The salary for this role is £51,000 per annum and we operate a hybrid working policy of a minimum of 2 days per week in the office.
In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.
Note – this job is known internally as Senior Product Manager – Website.
Key Responsibilities
- Lead the strategic vision, roadmap and ongoing development of the charity website, ensuring it supports supporter needs, fundraising objectives and organisational priorities.
- Own the website product backlog, balancing long-term improvements, business priorities, technical considerations and user experience enhancements.
- Work closely with Technology teams, developers, analysts, content specialists and external partners to scope, prioritise and deliver digital improvements through agile ways of working.
- Champion a user-centred approach, using insight, research, testing and data to improve supporter journeys and digital experiences.
- Lead website optimisation activity, including experimentation, A/B testing, user research and conversion improvement initiatives.
- Drive the GOSH’s SEO strategy, ensuring content and technical improvements support sustainable growth and discoverability.
- Build strong relationships across Fundraising, Communications, Marketing and Technology teams, helping align priorities and bring stakeholders together around shared goals.
- Translate organisational needs and supporter insight into clear product outcomes, user stories and prioritised delivery plans.
- Manage website performance, governance, accessibility and compliance, ensuring the platform remains secure, effective and fit for purpose.
- Lead and develop a small team while building digital capability across the organisation through guidance, training and best practice.
Skills, Knowledge and Expertise
- Significant experience managing websites, digital products or digital platforms in a complex environment.
- Strong product management experience, including roadmap development, backlog management and prioritisation.
- Experience working across multiple teams and stakeholder groups, with excellent relationship-building and influencing skills.
- Strong understanding of user-centred design, digital optimisation and supporter or customer journey development.
- Experience using analytics, user research and insight to inform decisions and improve performance.
- Strong SEO knowledge and experience developing strategies that drive growth and visibility.
- Experience working with software engineers, technology teams and external suppliers to deliver digital products and improvements.
- Ability to move comfortably between strategic thinking and hands-on delivery, adapting to changing priorities and organisational needs.
- Strong communication skills, with the ability to translate complex information for technical and non-technical audiences.
- Experience leading and developing teams, creating a collaborative and high-performing environment.
This is a varied and high-impact role where you’ll help shape how people experience GOSH Charity online—from the first moment they discover us to the actions they take to support seriously ill children and their families.
You’ll have the opportunity to influence strategy, lead digital transformation, improve supporter experiences and work with a wide range of talented colleagues across the organisation. If you enjoy solving problems, bringing people together and creating digital experiences that make a difference, we’d love to hear from you.
We are Great Ormond Street Hospital Charity. We stop at nothing to help give seriously ill children childhoods that are fuller, funner and longer.
Job Title: Head of Business Operations
Salary: £40,000 per annum (£32,000 per annum pro rata) + 10% company pension on successful completion of probation
Contract: Permanent
Base: The Brain Charity, Norton Street, Liverpool, L3 8LR
Hours: Part Time - 30 hours per week
Responsible to: Chief Executive Officer
Direct Reports: 4
Summary of Role
The Head of Business Operations will play a key leadership role within The Brain Charity, leading and overseeing the effective and safe delivery of a range of business and operational activities. This includes responsibility for premises management, health and safety, data protection compliance, ICT systems, and operational services such as room hire and café provision.
Working closely with the Chief Executive Officer and senior colleagues, the role will ensure that systems, processes and services run efficiently, meet regulatory requirements, and support the charity’s wider objectives. The postholder will also lead on continuous improvement, oversee operational performance, manage budgets and commercial activities, and develop sustainable income-generating services that support people living with neurological conditions.
Key Responsibilities
Management of Physical Assets
- Hold responsibility for the organisation’s assets register.
- Ensure that all buildings owned by the organisation and their fixtures and fittings are maintained to a high standard in a cost-effective way.
Health & Safety, Security & Business Continuity
- Provide leadership and assurance on the effectiveness of Health & Safety controls across the organisation.
- Ensure the safe, secure and continuous operation of the charity’s premises, including oversight of access arrangements, security controls, and incident response.
- Ensure Health & Safety and food safety policies are in place, effectively implemented, embedded into day-to-day operations, and consistently monitored to maintain full compliance across all operational activities.
- Ensure statutory checks, monitoring activities and remedial actions are completed, documented and reviewed in line with regulatory requirements.
- Maintain organisational readiness for incidents affecting premises safety, security, or continuity of service delivery, and act as the designated Deputy within the Business Continuity Plan, carrying out responsibilities in line with the defined scope and actions of the plan.
- Act as a designated security key holder and first point of contact for premises alarm activations and building security incidents, ensuring appropriate timely response and escalation.
Data Protection & GDPR
- Support and contribute to ensuring compliance with GDPR and data protection legislation across the organisation.
- Support the CEO and senior leadership team in meeting data protection responsibilities, including compliance reporting and engagement with the ICO and Subject Access Requests where required.
ICT, Digital & Systems Oversight
- Provide oversight of ICT infrastructure, Microsoft 365 accounts and CRM systems, ensuring they support operational and business objectives.
- Produce and present quarterly reports covering ICT performance, KPIs, system risks and improvement activity.
- Manage supplier relationships and contracts for IT support services, including due diligence, contract management and renewal.
- Support ICT and CRM development initiatives in line with organisational priorities.
- Ensure compliance with Cyber Essentials requirements and oversee the organisation’s cyber security posture.
Operational Management
- Take responsibility for improving the performance, productivity, efficiency, and profitability of the café, room hire services.
- Work collaboratively with the Communications Team to support the promotion and advertising of business activities, including room hire and café services.
- Lead and manage facilities refurbishment and improvement projects, ensuring they are delivered safely, on time and within budget.
- Oversee contractor engagement ensuring compliance with Health & Safety and contractual requirements during works.
- Ensure appropriate insurance policies are in place, regularly reviewed and maintained in line with organisational risk exposure.
- Act as the operational lead for insurance-related matters, including renewals and claims support.
- Support the CEO and Trustee Board with financial matters relating to business activities as required.
- Monitor and analyse business data, producing reports and delivering presentations to senior management and the trustee board.
Financial Management
- Set and manage budgets for existing product and service delivery.
- Forecast sales targets and monitor progress against these.
- Support the CEO and Trustee Board with financial matters related to business activities as required.
People Management
- Take responsibility for being up to date with the charity’s current policies and procedures and ensure they are adhered to by all staff within your department.
- Monitor, performance manage and improve the efficiency of all direct reports.
- Support the professional development of all direct reports.
- Provide ongoing and regular formal supervision through the organisation’s supervision and appraisal framework.
- Motivate staff to achieve their KPIs through quality controls.
- Monitor, train and support all volunteers.
- Delegate tasks to achieve the overall aims of the organisation in line with own responsibilities.
- Contribute to The Brain Charity management rota when required.
Other
- Take responsibility for being up to date with the charity’s current policies and procedures and to adhere to these.
- Actively support promotional and fundraising events for The Brain Charity, attending a minimum of 1 fundraising or client-focussed event over the course of a year.
- Assist and support volunteers within the team as and when required.
- Carry out any other reasonable tasks which may be required by the charity from time to time.
- Regularly provide cover for all aspects of the department you belong to during any absence relating to your colleagues.
The client requests no contact from agencies or media sales.