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Join us at a pivotal moment for the education sector.
ISBL is launching a major new initiative – the Centre for Education Operational Excellence – designed to transform how schools and trusts operate. We are seeking a proactive and strategic Business Development Lead to help shape, drive, and deliver this ambitious programme from inception.
About ISBL
ISBL has a 30‑year track record of supporting and developing a unique cadre of education professionals: school business leaders. Our work is underpinned by nationally endorsed professional standards and our OpEx for Education™ framework, placing us at the heart of sector improvement and operational excellence.
We serve a community of approximately 24,000 schools within a sector worth more than £80 billion, giving us significant reach, influence, and opportunity. Our core services span institute membership, professional development, research, events, sector innovation, and the sharing of best practice – creating a rich platform for partnership growth and impact.
Introducing the Centre for Education Operational Excellence
The Centre represents the next evolution of our work, extending ISBL’s focus from individual professional development to whole‑organisation operational excellence across schools and trusts.
It brings together three interconnected hubs:
- Solutions – Practical, high‑impact services and tools that support operational improvement.
- Research – Evidence‑based insights that shape best practice and drive innovation.
- International – Collaboration across global education systems to raise operational standards worldwide.
Working alongside ISBL, these hubs form a powerful ecosystem that connects practice, research, and international learning – strengthening organisational performance and, ultimately, educational outcomes.
About the Role
As Business Development Lead, you will play a central role in shaping the Centre’s commercial strategy, building new partnerships, and driving sustainable growth. This is a rare opportunity to influence a nationally significant initiative.
Full role details are available in the attached job description.
Please submit:
• Your CV
• A covering letter (max two pages) addressed to Stephen Morales, CEO, ISBL, outlining your motivation, suitability, and addressing:
1. What do you understand to be the priorities for this new initiative?
2. Why are you the right person to deliver this?
You will be informed whether you have been shortlisted by 12:00 noon on Friday 24 April 2026.
First-round interviews are expected to take place via Microsoft Teams on Wednesday 29 April 2026.
The client requests no contact from agencies or media sales.
Lead and Direct Income Generation and Future Fundraising for Swindon Food Collective
The role has key responsibility for all income generation activities at Swindon Food Collective. This includes high-profile networking with local businesses, corporations and the public sector, processing grant applications, growing and managing key corporate partnerships and significantly increasing fundraising activities. This is a senior role and the role-holder will be a member of the Senior Leadership Team. The work involves undertaking frequent travel to local corporations, businesses, and wider public sector stakeholders.
Role Purpose
To design, deliver and secure a multi-stream recurring income generation strategy, manage charity-wide philanthropy, and strengthen long-term financial resilience.
Key responsibilities
Strategy and planning
• Develop and deliver a 12–24-month income generation plan aligned to SFC priorities and the Trustee Strategy & Fundraising Committee.
• Build a balanced income mix (corporate, philanthropy, trusts, community and digital where appropriate), with clear targets and resource assumptions.
• Produce compelling cases for support and pitch materials tailored to different audiences.
Corporate partnerships and sponsorship
• Identify, cultivate and secure corporate partnerships and sponsorships (including 'charity of the year' and payroll giving where feasible).
• Design partnership packages (benefits, brand alignment, staff engagement, volunteering) and manage delivery and stewardship.
• Work closely with the Brand Ambassador & Events Manager to convert event leads into partnership conversations.
Philanthropy, major donors and relationship fundraising
• Build and steward relationships with high-value supporters, ensuring excellent donor care and personalised stewardship.
• Manage a prospect pipeline (research, cultivation plans, asks, stewardship and renewals).
• Coordinate CEO and trustee involvement in high-value relationships where appropriate.
Trusts, foundations and grant fundraising
• Own the trusts and foundations pipeline, from identifying funders to writing compelling bids and submitting applications.
• Coordinate impact evidence and data collection across SFC to strengthen applications and reporting.
• Complete and undertake all funding and grant applications (corporate and public sector) in a timely fashion and ahead of relevant deadlines. Report funding progress to stakeholders.
• Ensure timely and high-quality funder reporting and relationship management.
Performance management, systems and compliance
• Manage income forecasting, budgeting and ROI tracking; set and monitor KPIs and provide clear reporting to CEO/Board.
• Maintain accurate records in the CRM (or agreed system), ensuring GDPR compliance and strong data quality.
• Ensure fundraising activity aligns with relevant fundraising standards and ethical practice.
Leadership and organisational contribution
• Senior Leadership Team member: contribute to organisational planning, budgeting and risk management.
• Work collaboratively across operations and volunteering functions to ensure fundraising promises align with delivery capability and safeguarding requirements.
• Coach and support colleagues and volunteers who contribute to income generation activity.
• Other tasks as relevant / determined by the CEO.
Thank you for your interest in Swindon Food Collective. We wish you the very best with your application.
Candidates should live within the Swindon area and be able to commute to local enterprises as required.
This is a Director role and a member of the Senior Leadership Team reporting directly to the CEO.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At YES, we care about young people futures, providing wellbeing and therapeutic support. This brand new role will support young LGBTQ+ people to connect via a new social group and provide one to one support around issues such as sexuality, gender identity, relationships, isolation, education. You will lead and develop YES’s LGBTQ+ offer, ensuring services are peer-led, affirming, safe, and professionally delivered.
This role requires lived experience and a strong understanding of LGBTQ+ identities and issues affecting young people, alongside professional boundaries, safeguarding awareness, and service development capability.
If you are keen to help young LGBTQ+ people in the area and have experience in delivering and/or developing services, we would love to hear from you. We are a small but growing charity with strong roots in our local area.
YES believes that all young people should have access to the mental health support they need, whenever they need it.
The client requests no contact from agencies or media sales.
The role
We are seeking an experienced and values-driven Chief Operating Officer to support our non-clinical operations.
Reporting to the Chief Executive, you will:
- Lead governance, compliance and risk management
- Ensure adherence to all regulatory and statutory requirements
- Drive operational performance, efficiency and continuous improvement
- Support delivery of strategic objectives and organisational growth
- Lead business continuity and organisational resilience planning
- Act as Data Protection Officer
- Work closely with Trustees, NHS partners and external stakeholders
This is a key senior leadership role, critical to ensuring safe, effective and sustainable service delivery.
About you
You will bring:
- Significant senior leadership experience in an operational role
- Strong expertise in governance, compliance and risk management
- Experience within a regulated environment (e.g. charity, healthcare, public sector)
- Strong strategic thinking with the ability to deliver operationally
- Excellent communication and stakeholder engagement skills
Why join us?
- A supportive, values-led organisation
- The opportunity to make a meaningful difference every day
- Generous annual leave (plus birthday off)
- Pension, EAP and life assurance
- Free on-site parking
Safeguarding & inclusion
We are committed to safeguarding and promoting the welfare of children and young people. All roles are subject to safer recruitment checks, including an enhanced DBS where appropriate.
We welcome applications from underrepresented groups and are committed to building a diverse and inclusive workforce.
We provide specialist care and support to children with life-limiting and life-threatening conditions, and their families, across Berkshire


As our Operations Manager, you will play a key role in building the strong foundations that enable Birthrights to deliver impactful work across the UK. Working closely with the CEO and wider team, you will oversee core organisational functions, from HR and governance to finance processes and digital systems, ensuring our internal structures support our mission to transform maternity care through a human rights lens.
We are looking for someone with experience managing organisational operations in a charity or values-led organisation. You will be highly organised, proactive and collaborative, with strong project management and problem-solving skills. A commitment to racial justice, equity and anti-oppressive practice is essential.
If you are passionate about building resilient organisations and supporting a movement for rights-based maternity care, we would love to hear from you.
Download the full job pack below for more details, including the job description, person specification and how to apply.
Apply for our Operations Manager role by: 12pm (noon) on 13th April.
The client requests no contact from agencies or media sales.
Charity Administrator
We are seeking a Charity Administrator to play a vital role in ensuring that our governance, systems, and operational processes are strong and sustainable, enabling our outreach services to scale while remaining deeply rooted in the needs of the communities we serve.
About The Branch Trust
The Branch Trust is a charity established in 2020, growing out of the outreach work of St Mary’s Church, Chipping Norton. We serve communities across Chipping Norton and surrounding villages, with a particular focus on the most deprived areas of West Oxfordshire, where barriers to accessing support can prevent individuals and families from thriving.
At the heart of our work is a deep commitment to listening carefully to the real challenges faced at grassroots level and responding in a dynamic, innovative way. Our approach brings together voluntary organisations, statutory services, and local community networks to create joined-up, practical support that treats people as whole individuals. This collaborative, holistic model—rooted in the life of the community—is something we believe can serve as a blueprint for others seeking to address complex social needs in meaningful and sustainable ways.
Driven by our Christian faith, we work alongside partners to support, encourage, and empower people of all ages, backgrounds, beliefs, and circumstances. With strong local backing, we have raised over £4 million to develop a central community hub in Chipping Norton, providing a base from which this integrated support and outreach can grow and flourish.
As our work continues to expand, we are seeking a Charity Administrator to play a vital role in ensuring that our governance, systems, and operational processes are strong and sustainable, enabling our outreach services to scale while remaining deeply rooted in the needs of the communities we serve.
Role Purpose
The Charity Administrator is responsible for governance support, HR operations, organisational systems, compliance, and internal processes. The role ensures the charity’s operational infrastructure runs smoothly and supports the staff and volunteer team effectively.
Working closely with the CEO and Trustees, the Charity Administrator will maintain, update and implement robust systems, oversee administrative and organisational processes, and support the charity’s ongoing growth and impact.
Key Responsibilities
Governance and Compliance
•Ensure the charity operates within appropriate governance structures and Charity Commission requirements.
•Act as the organisational lead on statutory and regulatory compliance, including GDPR and Health & Safety.
•Work with staff and Trustees to keep charity policies up to date and ensure they are implemented across the organisation.
•Support the preparation and collation of the charity’s Annual Impact Report.
•Liaise with the Charity Commission where required.
Organisational Operations
•Oversee the internal operations and administration of IT, HR, and legal processes.
•Support the daily running of the charity, including systems, processes, and management of organisational infrastructure, working alongside the Operations Manager.
•Work alongside the Finance Manager to approve payments and expenses.
•Help establish and maintain operational processes that enable the charity to grow sustainably.
HR and Team Support
•Support recruitment, onboarding, development, and retention of staff and volunteers.
•Maintain accurate personnel records for staff and Trustees.
•Contribute to the wellbeing and effectiveness of the team through strong organisational support, including Staff and Volunteer Handbooks.
•Attend weekly staff meetings and contribute to team life, including leading a time of worship once per quarter.
Data and Systems Management
•Oversee the charity’s IT contracts and liaise with the system providers regarding improvements or issues.
•Support staff in maintaining accurate data input and conduct regular data checks.
•Produce data reports as required and manage any data breaches appropriately.
•Ensure data is managed in line with GDPR and organisational policies.
•Support procurement, implementation, training and effective use of the charity’s CRM system.
Communications and Website (optional, for discussion)
•Help implement the charity’s communications strategy across the website, social media, and newsletters.
•Oversee and update website content in collaboration with external providers and the communications team.
•Assist in producing newsletters, leaflets, signage, and other communication materials.
Person Specification
Essential Skills and Experience
•Strong organisational and administrative skills with excellent attention to detail.
•Ability to work independently while collaborating effectively with a team.
•Experience supporting organisational operations, governance, or administration.
•Good understanding of data management and confidentiality.
•Strong communication and relationship-building skills.
•Ability to manage multiple tasks and priorities.
Desirable Experience
•Experience working within a charity or non-profit organisation.
•Familiarity with Charity Commission requirements and governance practices.
•Experience with CRM or data management systems.
•Experience supporting HR or operational processes.
Personal Qualities
•Highly trustworthy and reliable.
•Proactive and solution focused.
•Committed to supporting the mission and values of The Branch Trust.
•Comfortable working in a faith-based organisational environment.
Additional Information
•Reports directly to the CEO under the governance of the Board of Trustees.
•This job description outlines the main duties of the role but is not exhaustive.
•The appointment is subject to an Enhanced DBS check.
•Genuine Occupational Requirement (GOR): practising Christian. The post holder will participate in and occasionally lead short acts of worship within team meetings and uphold the Christian ethos of the organisation.
•Training and development opportunities will be provided.
Please complete the job application and send with a CV and covering letter to the CEO, Emma Kennedy
The client requests no contact from agencies or media sales.
Would you relish the opportunity to oversee and provide organisational change, organisational development and organisational design expertise, as British Heart Foundation (BHF) undertakes a major technology-enabled transformation programme: Enterprise Foundations?
Are you able to liaise closely with the Business Integrator (BI) on change readiness and change planning, representing the voice of BHF, and ensuring that change, engagement, communications and training activities are designed appropriately, properly resourced and evolve the organisational culture?
If so, we'd love you to join our Talent & Organisational Development team as our Head of Organisational Change for Enterprise Foundation.
About the role
In this role you’ll have responsibility for the end-to-end change life cycle, leading the people side of change connected to Enterprise Foundations, including changes to ways of working and cultural change.
You’ll work with stakeholders to solve complex challenges, guiding and influencing them through critical transformation. You’ll also provide change leadership that enables these stakeholders to achieve their transformation goals and better deliver their strategic objectives.
Leading on organisational design and operating model change connected to Enterprise Foundations, you’ll ensure that it is resourced appropriately and linking it to other organisational design work across BHF.
You’ll also liaise with Transformation Directors, our Head of Organisational Change, Head of Internal Communications, People Business Partners and the team to support our People Experience, Technology strategy and the delivery of BHF’s strategy to 2030 – a key aspect of which is delivering technology transformation through the Enterprise Foundations programme.
Working arrangements
Please note this is a 9-12 month fixed term contract covering family leave.
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
About you
You’ll have previous experience influencing stakeholders and gaining buy-in to change, communication and engagement activities. You’ll also be able to create and implement change plans that are tailored to the needs of Enterprise Foundations, enabling the successful transition to new ways of working.
With a Post Graduate qualification in organisational change/business change/behaviour, or equivalent experience, you’ll have previous knowledge and application of change models and organisational design principles, being able to identify the cultural shift needed to achieve strategic technology transformation, translating that into interventions to deliver and embed behaviour and culture change.
Able to work with senior leaders you’ll be able to develop strong working relationships with key stakeholders which support behavioural change to enable successful technology transformation is essential.
You'll have a passion for solving complex business challenges, and will have strong problem-solving skills being able to exercise mature judgement, flexing plans where necessary to achieve impact.
To be successful in this role, you’ll also have:
- Project management experience
- Previous experience of developing and implementing organisational design programmes
- Experience of supporting culture change programmes that adopt new ways of working.
Belonging at BHF
By embracing diversity and fostering an inclusive environment, we strengthen our ability to achieve our mission of saving and improving lives, ensuring our work reflects and serves the needs of every community across the UK.
To hear from our people, check out Belonging at BHF.
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.
Benefits and development
At BHF, we offer a comprehensive range of benefits designed to support our colleagues’ wellbeing and professional growth
To find out more about our benefits you can check out our Benefits and Development pages.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
Interview process
We aim to run a single stage, in‑person interview, which will include a presentation element, at our London offices. However, depending on application numbers, the process may include an initial Teams interview followed by this final in‑person stage interview.
How to apply
It’s quick and easy to apply for a role at BHF. Just click through to our careers site. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role.
Our recruitment processes are fair, accessible, and inclusive. BHF use anonymous CV software as part of the application journey.
Should you need any adjustments to the recruitment process, at either application or interview, please contact us.
Our vision is a world free from the fear of heart and circulatory diseases.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Operations
Suzy Lamplugh Trust
Hybrid (40% office-based)
Full-time (35 hours)
Permanent
£46,200
Start: ASAP
Lead and shape services supporting victims of stalking and abuse
The Suzy Lamplugh Trust is seeking a Head of Operations to provide strategic leadership across our services, ensuring they are safe, effective, compliant, and sustainable.
This is a senior leadership role, responsible for overseeing service performance, infrastructure, and delivery at an organisational level. You will play a key role in shaping strategy, driving continuous improvement, and ensuring our services meet the needs of victims and funders alike.
About the role
You will:
- Provide strategic and operational leadership across all services, ensuring high-quality and compliant delivery
- Lead on organisational performance, including KPIs, quality standards, and reporting frameworks
- Oversee contract and grant delivery, ensuring all obligations and compliance requirements are met
- Hold senior relationships with commissioners, funders, and external stakeholders
- Lead service development, mobilisation of new contracts, and organisational change
- Ensure effective systems, infrastructure, and processes are in place to support delivery
- Provide leadership across safeguarding, risk, and organisational compliance
- Work as part of the Senior Management Team to shape and deliver organisational strategy
This role focuses on service infrastructure, performance, and strategic oversight, rather than direct frontline management
About you
You will be an experienced senior leader with a strong track record in operational and strategic service delivery within a safeguarding or related environment.
You will have:
- Significant experience leading multiple frontline services within a safeguarding or VAWG-related sector
- Experience operating at senior leadership level, contributing to organisational strategy
- Strong experience of performance management, KPIs, and quality assurance frameworks
- Experience managing statutory contracts or grant-funded services
- Proven ability to lead organisational change, service mobilisation, or transformation
- Strong understanding of safeguarding, compliance, and information governance
- Experience working with commissioners and senior external stakeholders
Desirable:
- Experience within stalking, domestic abuse, or VAWG services
- Experience in a charity or commissioned service environment
- Experience in organisational restructuring, service redesign, or systems implementation
Why join us
- Lead and shape services that support victims of stalking and abuse
- Join a collaborative and mission-driven senior leadership team
- Play a critical role in organisational strategy, growth and impact
How to apply
Please submit your CV and a supporting statement demonstrating how you meet the essential criteria detailed within the person specification.
Applications will not be considered without a supporting statement
Additional information
- This is a senior leadership role reporting to the CEO
To reduce the risk and prevalence of abuse, aggression and violence - with a specific focus on stalking and harassment
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Avicenna Foundation
Avicenna Foundation is a pioneering leadership development organisation dedicated to empowering the next generation of British Muslim leaders. Our vision is a society where the full potential of the British Muslim community is unlocked, enriching the UK’s social, cultural, and economic fabric and inspiring global progress.
We run the most comprehensive scholarship and leadership development programme for young British Muslims in the UK. Our approach combines academic support, mentorship, emotional and spiritual development, and real-world exposure to create ethical, confident, and visionary leaders. Grounded in our core values; Hikmah (Wisdom), Akhlaq (Ethical Character), Ithar (Altruism), Khidmah (Service), and Ihsan (Excellence) - we aim to deliver a lasting impact on communities and society as a whole.
Role Purpose
The Programme Manager will be the operational anchor of the Foundation, playing a key leadership role in ensuring that every part of the organisation functions effectively and aligns with our strategic direction. Reporting directly to the CEO, you will oversee day-to-day operations, implement systems that drive impact and sustainability, and manage key relationships that are vital to our success.
The Programme Manager will serve as the organisational engine of the Foundation - designing, optimising, and scaling the systems that power our mission. You will lead operational excellence across the organisation, architecting clear processes, building robust SOPs, and ensuring that our programmes and internal functions can scale sustainably as we grow.
This role is ideal for someone who thrives in a builder environment; combining strategic insight with operational rigour to turn vision into repeatable, high-performing systems.
You will help shape the future of Avicenna, ensuring that our flagship Scholarship Programme continues to deliver excellence while we expand our reach, deepen our impact, and uphold the integrity of our mission and values.
The Right Fit
This role is ideally suited for someone who combines sharp operational acumen with a bold sense of purpose and ambition. As a growing organisation in its early stages, Avicenna Foundation is fast-paced and evolving - an environment that will challenge and stretch you. We are looking for someone with commitment, drive, and resilience; someone who brings both the right attitude and aptitude to lead through complexity and uncertainty.
You must be comfortable taking initiative, building systems from the ground up, and working across multiple priorities. In return, this role offers a rare and exciting opportunity to catalyse your career, helping build a pioneering organisation from the inside out and leaving a lasting mark on a movement for change.
We are looking for someone who brings a builder’s mindset - energised by designing structure from scratch, refining operational workflows, and implementing scalable systems.
You will excel here if you are proactive, solutions-driven, motivated by continuous improvement, and confident leading teams through change. If you enjoy creating clarity, building SOPs, and establishing high-performing operational environments, you will thrive in this role.
Key Responsibilities
- Lead and manage all internal operations including programme delivery and organisational development in coordination with colleagues across HR, IT, and finance teams.
- Work closely with the CEO to implement the strategic vision and translate it into effective plans and operations, serving as a key spokesperson for the organisation when required.
- Support the delivery and growth of the Avicenna Scholarship Programme, ensuring excellence in participant experience, programme execution, and outcomes.
- Build and manage a high-performing team culture grounded in ethical leadership, compassion, and excellence.
- Lead on operational risk management, governance, and legal compliance.
- Monitor and report on impact, outcomes, and organisational health metrics.
- Develop relationships with partners, funders, mentors, and other stakeholders to strengthen the Foundation’s ecosystem.
Person Specification
Essential:
- Proven experience in a senior operational or general management role, preferably within the nonprofit, education, or youth development sectors.
- Deep personal alignment with the values and vision of Avicenna Foundation.
- High levels of drive, resilience, and self-motivation.
- Strong strategic, analytical, and operational leadership skills.
- Experience overseeing budgets, organisational development, and team management.
- Excellent project management and problem-solving abilities.
- Strong communication and interpersonal skills; able to build trust and motivate diverse stakeholders.
- Adaptability and initiative, especially in a start-up or fast-growth context.
Desirable:
- Experience with leadership development or educational programmes.
- Familiarity with Zakat principles, British Muslim community contexts, or Islamic leadership values.
- Understanding of programme impact evaluation and reporting.
The client requests no contact from agencies or media sales.
Location: Camden (Head Office)/Hybrid
Salary: £44,052 - £46,770 per annum
(Please note that applicants are usually appointed at the bottom of the relevant band based on fairness and our pay scales)
Hours: 37.5 hours per week
Contract: Permanent
Closing Date: Tuesday 21st April 2026
Closing Time: 00:00am
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as a Philanthropy Lead at Solace Women's Aid.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
Solace is embarking on a new five-year fundraising strategy, with ambitious plans to double fundraised income to £3m by 2031. This voluntary income plays a pivotal role in the financial wellbeing of the charity, enabling us to do more to support the thousands of women and children who come to us each year as a result of violence against women and girls.
Fundraising at Solace works closely with colleagues responsible for winning and managing statutory funding contracts, and is situated within the Business Development Directorate, alongside our award-winning Communications, Partnerships & Public Affairs teams. You will collaborate with colleagues within Fundraising – including Corporate, Individual Giving and Community – as well as across the organisation including senior leadership and Solace’s wider support and volunteer networks such as trustees and its lived-experience-led Shadow Board.
About the Role
Philanthropy has been identified as a key opportunity and will play a central part in future income growth. In this newly created role, you will lead the establishment and growth of philanthropy fundraising for Solace. Responsible for building and managing relationships with high-net-worth individuals, advisors, senior volunteers and trusts and foundations, you will use your entrepreneurship and excellent communication and influencing skills to secure and steward committed, high-value, mutually rewarding funding partnerships for Solace.
About You
You will be someone who is committed to the Solace values and is an experienced philanthropy fundraising expert who will embed best practice, and grow and nurture the relationships that drive sustainable income growth. As well as managing a portfolio of donors and prospects with major gift potential, you will work closely with colleagues and allies to build a culture of philanthropy.
We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
The People team at The National Lottery Community Fund is looking for two credible, confident and highly skilled People Business Partners to join us on six‑month fixed‑term contracts.
Our People team is around 30 colleagues who are proactive, collaborative and committed to delivering high‑quality support that enables our people to thrive. We focus on continuous improvement, strong relationships and ensuring colleagues feel supported, valued and set up for success.
These roles require strategic, forward‑thinking business partners who can build trusted relationships with senior leaders, act as internal consultants and provide expert guidance across a wide range of people matters. You will be comfortable navigating complexity, influencing at all levels and proactively shaping people solutions that align with our organisational priorities.
As the Fund continues through a period of change, this is an opportunity to make a meaningful impact, strengthening leadership capability, supporting organisational design and embedding people initiatives that enhance performance, culture and colleague experience.
What You’ll Do
Join us in a pivotal role where you will operate as a true strategic partner to senior leaders, bringing insight, constructive challenge and practical solutions that drive directorate and organisational priorities. You’ll build strong, influential relationships across all levels, becoming a trusted advisor known for your credibility and impact.
You will work collaboratively in a small team to embed meaningful people initiatives and frameworks that deliver consistency and organisational value. This includes providing expert guidance on organisational change, workforce planning and leadership development, helping to shape a high‑performing, future‑ready workforce. Using data, insight and evidence, you will influence decisions and steer people strategies that make a measurable difference.
You will confidently manage complex employee relations matters, ensuring outcomes are fair, consistent and legally sound. You’ll partner with leaders to unlock talent, identify development needs and create clear progression pathways. Alongside this, you will lead and deliver impactful people projects that enhance the People offer and elevate the colleague experience.
As a visible champion of equity, diversity and inclusion, you will role‑model inclusive behaviours and help create an environment where everyone can thrive. You will also contribute to continuous improvement across the People team, sharing expertise, supporting colleagues and helping to build a culture of excellence and collaboration.
What We’re Looking For
We’re looking for experienced People Business Partners who can operate with confidence, credibility and strategic insight. You’ll bring strong generalist HR expertise, excellent judgement and the ability to influence senior leaders while acting as a trusted advisor. You’ll be proactive, solutions‑focused and comfortable navigating complexity, using data and evidence to shape people strategies that support organisational priorities.
You’ll build strong relationships, role‑model inclusive behaviours and bring a thoughtful, people‑centred approach to organisational change, leadership development and colleague experience. With a solid foundation in employee relations and employment law, you’ll provide expert guidance across a wide range of people matters while contributing to longer‑term workforce planning and organisational effectiveness.
Location: UK wide - Hybrid working. Our offices are based in Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle and Newtown.
Interviews: Week commencing 6th and 13th April
How to apply
Upload your CV in Word format and write a supporting statement of up to 1000 words. We'll use the following criteria to score your application – so you should evidence how you meet them in your supporting statement.
- A credible, confident HR professional with strong generalist experience and excellent knowledge of employment law
- Proven experience in a true business partnering role, influencing, challenging and supporting all stakeholders
- Strong people management and coaching skills, with the ability to set clear expectations and develop others
- Excellent relationship building skills and the ability to communicate with impact at all levels
- A strong commitment to creating an inclusive workplace and embedding equitable practices
- Significant ER experience, ideally in a unionised environment or similar
- Experience leading and delivering people projects and contributing to strategic planning
- Understanding of organisation development and how it supports long term organisational effectiveness
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
We are seeking a Outreach Manager who is excited by the opportunity to join a passionate team committed to listening well, collaborating widely, and building innovative, community-centred responses that make a lasting difference. This role will help shape and strengthen the systems, processes, and partnerships that enable our outreach services to scale while remaining deeply rooted in the needs of the communities we serve.
About The Branch Trust
The Branch Trust is a charity established in 2020, growing out of the outreach work of St Mary’s Church, Chipping Norton. We serve communities across Chipping Norton and surrounding villages, with a particular focus on the most deprived areas of West Oxfordshire, where barriers to accessing support can prevent individuals and families from thriving.
At the heart of our work is a deep commitment to listening carefully to the real challenges faced at grassroots level and responding in a dynamic, innovative way. Our approach brings together voluntary organisations, statutory services, and local community networks to create joined-up, practical support that treats people as whole individuals. This collaborative, holistic model—rooted in the life of the community—is something we believe can serve as a blueprint for others seeking to address complex social needs in meaningful and sustainable ways.
Driven by our Christian faith, we work alongside partners to support, encourage, and empower people of all ages, backgrounds, beliefs, and circumstances. With strong local backing, we have raised over £4 million to develop a central community hub in Chipping Norton, providing a base from which this integrated support and outreach can grow and flourish.
Role Overview
The Outreach Manager will work closely with the CEO to lead and coordinate the charity’s frontline outreach work, particularly focusing on mental health support and domestic abuse response.
A key aspect of the role will also involve working closely with the Nurture Lead, who oversees the Nurture Team, to ensure strong collaboration, shared learning, and joined-up support for individuals and families engaging with The Branch Trust.
A large part of this role will be concentrating on building the collaborative work of The Branch, both building relationships with other services and networks and advocating for the work of The Branch.This role ensures consistency, quality, and impact across outreach activities while developing the organisation’s capacity to grow.
Key Responsibilities
Leadership and Organisational Development
•Build a trusted and effective working relationship with the CEO to collaboratively work on the outward focus of the charity and interaction with other voluntary and statutory organisations
•Work closely with the Nurture Lead to align outreach and nurture services.
•Translate strategy into practical plans and help the charity grow sustainably.
•Foster a positive, healthy, and safe organisational culture that safeguards both staff and clients.
Outreach Delivery and Coordination
•Lead and coordinate frontline outreach work, particularly mental health and domestic abuse support.
•Oversee Connect Cafe Help Desk Volunteers and shape services in partnership with support agencies.
•Ensure consistent standards, quality, and effectiveness across outreach activities.
•Develop and implement outreach strategies to support individuals and families experiencing hardship.
•Monitor and evaluate outreach initiatives to ensure they meet the charity’s goals.
Partnerships and Advocacy
•Build strong relationships with statutory and voluntary sector partners.
•Act as an advocate for the charity at events and in networks.
•Strengthen referral pathways with local authorities, schools, health professionals, and community organisations.
Team Management and Support
•Provide supervision, support, and training to outreach staff, volunteers, and interns.
•Motivate and support the team to deliver high-quality services.
•Ensure accountability, wellbeing, and ongoing development within the outreach team.
•Train as a Designated Safeguarding Lead
•Attend weekly staff meetings and contribute to team life, including leading a time of worship once per quarter.
Operations, Monitoring and Compliance
•Work with the CEO and Nurture Lead to review and develop systems for measuring and reporting impact.
•Ensure safeguarding and data protection (GDPR) standards are maintained.
•Support responsible management of budgets and resources.
Communications and Representation (optional, for discussion)
•Implement communication strategies via social media, newsletters, and website.
•Represent the charity at local, district, and county-wide meetings.
•Report progress and updates to the Board of Trustees as required.
Person Specification
Essential Experience
•Experience managing or supervising teams.
•Experience or strong interest in the charity/community sector.
•Demonstrable internal and external communication skills.
•Commitment to delivering organisational objectives effectively.
Desirable Experience
•Knowledge of statutory and voluntary sectors in Oxfordshire.
•Understanding of safeguarding, health & safety, and regulatory matters.
•Experience working collaboratively with external agencies.
Key Skills
•Strong interpersonal and leadership skills.
•Sound decision-making and problem-solving abilities.
•Ability to manage multiple priorities and projects.
•Experience measuring and reporting financial and impact data.
•Strong organisational and time management skills.
•Ability to inspire and motivate others.
•Confidence working with people from diverse backgrounds.
Qualifications
•Essential: Degree or equivalent relevant education.
•Desirable: Vocational qualifications; clean full driving licence.
Personal Attributes
•Motivated by strong Christian faith.
•Compassionate towards vulnerable individuals and families.
•Positive, organised, and proactive.
•Creative, flexible, and adaptable.
•Collaborative and enthusiastic, committed to professional development.
Additional Information
•Reports directly to the CEO under the governance of the Board of Trustees.
•Some work may take place in local schools, including St Mary’s Primary School and Chipping Norton Secondary School, following relevant policies.
•Subject to Enhanced DBS check.
•Genuine Occupational Requirement (GOR): practising Christian. Post holder will participate in and occasionally lead short acts of worship within team meetings.
•Training and development opportunities provided.
Please complete the application form and send with your CV and a covering letter to our CEO, Emma Kennedy
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who We Are
At the Follicular Lymphoma Foundation (FLF), we are unapologetically bold. We exist for one reason: to accelerate a cure for follicular lymphoma and to do it fast. Follicular lymphoma is a slow-growing but currently incurable blood cancer, and we are determined to change that reality. We are not waiting for permission. We are not following the status quo. We are focused, agile, and ambitious backing breakthrough science, driving global collaboration, and amplifying the voice of patients everywhere. The FLF is a fast-growing, dynamic charity start-up with global ambition and the determination to reshape what is possible for people living with follicular lymphoma. As we scale rapidly under the leadership of our new Global CEO, we are building a team that shares the urgency, creativity and courage to challenge convention and push for real impact. Our research program supports an increasing range of investigations: unique early phase clinical trials, late-stage pre-clinical projects with a clear path to the clinic and companion studies such as biomarker development and “liquid biopsy” technologies. We are expanding our research team to ensure that we remain at the forefront of scientific advances and accelerate progress in lymphoma.
Overview
We are a small, global charity with an ambitious mission and growing international reach. As our portfolio expands, we are strengthening our infrastructure, including implementing a robust Grants Management System to support efficient and scalable funding processes. We are seeking an energetic and proactive Grants & Programmes Manager to lead the end-to-end delivery of grant-funded programmes and research funding schemes. The role oversees the full grant lifecycle, from call setup and peer review through to award monitoring and close-out, ensuring strong governance, meaningful impact, and operationally deliverable funding proposals.
Role Accountabilities and delegated authority
- Work in alignment with the Foundation’s values and maintain the reputation and standing of the Foundation.
- Ensure confidentiality is always maintained and adhere to General Data Protection Regulations across all areas of work.
- Carry out any other duties within the scope and purpose of the role as requested by their line manager.
Key Responsibilities:
Funding Scheme Delivery
- Develop application forms and applicant guidance.
- Set up and manage funding rounds on the Grants Management System (GMS).
- Coordinate peer review processes and committee meetings.
- Draft minutes, feedback, outcome notifications, and award letters.
- Support grant activation and contracting processes.
Grant & Programme Portfolio Management
- Translate funding agreements into delivery plans, milestones, and timelines.
- Monitor progress, budgets, and reporting schedules.
- Manage grant variations, extensions, and stakeholder queries.
- Work with finance to review claims, invoices, and financial reports.
- Central ownership and coordination of grant governance, compliance, and audit readiness across the funded portfolio.
Monitoring, Evaluation & Reporting
- Design and implement monitoring and evaluation frameworks.
- Collect and analyse impact data and produce funder reports.
- Contribute to organisational impact reporting and learning.
- Embed beneficiary or patient voice where appropriate.
Proposal Development Support
- Contribute programme design, delivery plans, and measurable outcomes to proposals.
- Ensure proposals are operationally deliverable and evaluation ready.
Systems & Process Improvement
- Act as a proficient user of the Grants Management System.
- Support system development, implementation, and optimisation.
- Identify and implement workflow improvements.
Cross-Organisational Working
- Provide clear information about awards to internal stakeholders.
- Build strong relationships with applicants, reviewers, and grant holders.
- Support wider team objectives and organisational priorities.
Where This Fits: Growth, Evolution & Future Scope
This is a new role, created to reflect and support the ambitious next phase of FLF’s growth.
Person Specification
Essential
- Degree-level education (scientific discipline or equivalent experience preferred).
- Experience managing research grants or grant-funded programmes.
- Strong understanding of grant lifecycle processes.
- Experience with monitoring and evaluation frameworks.
- Experience with financial reporting and budget oversight.
- Excellent written communication and organisational skills.
- Strong attention to detail
- Digitally confident, with experience using grants management systems.
- Project management skills to oversee multiple projects, stakeholders and timelines.
Desirable
- Knowledge of medical research funding environments.
- Experience supporting funding proposal development or restricted funding.
Hours of Work:
This is designed as a full-time role, though we are open to discuss a 0.8 FTE position.
Location: UK-based, the expectation is for 1-2 days per week at the Follicular Lymphoma Foundation, 417 Finchley Road, London NW3 6HJ.
Diversity: FLF recognises the importance of diversity and encourages people from any background to apply for this role, provided they have suitable experience and ability as indicated in this specification.
Benefits:
- Competitive salary.
- Opportunities for professional development and career advancement.
- Collaborative and supportive environment.
- Contribution to impactful research that can improve patient outcomes.
- Flexibility.
The client requests no contact from agencies or media sales.
Reporting to: Head of Major Giving
Location of Work: Home based. The post holder will be expected to travel to meet donors, travel to away days and team meetings in London. The role may involve some irregular travel throughout England and Scotland. Expenses will be paid in line with our Travel and Expenses policy. Candidate will need to live commutable distance to London.
Contract Type: Ideally full-time, 35 hours per week, although 28 hours/compressed hours may be considered. The role may require occasional evening and weekend work
Contract Length: Permanent
Salary: £43,500
BACKGROUND
Magic Breakfast’s mission is to end child morning hunger in the UK now and for good. The latest research suggests that 2.7 million children are at risk of hunger, meaning one in five children don’t have enough to eat. When a child is too hungry to learn, they struggle to concentrate, absorb information, and manage their emotions, causing them to fall behind in their studies.
Magic Breakfast provides a nutritious breakfast to over 350,000 children and young people every school day. We work with schools in areas of high disadvantage, helping staff target children most in need without barrier or stigma.
We work with schools in areas of high disadvantage, helping staff target the children most in need without barrier or stigma. We are now at an exciting point in our journey as we launch Nourishing Futures, our long-term strategy, which capitalises on market changes and government commitments to scale our work, while redefining breakfast spaces not just as places to eat, but as places to thrive.
In response to a challenging funding landscape, and to seize on the opportunities ahead, we have recently brought together our Philanthropy and Trusts teams into a unified Major Giving function, enabling us to build deep, values-driven relationships with high-value supporters.
The Major Giving Lead – Individual Donors will play a pivotal role in this new function, leading all relationships with high-net-worth individuals (HNWI) and ensuring exceptional donor care and engagement. Reporting to the Head of Major Giving, this role is a senior, strategic position crucial to driving the organisation’s fundraising growth and deliver against our mission.
JOB PURPOSE
The Major Giving Lead – Individual Donors is a senior, strategic role within Magic Breakfast’s unified Major Giving function, acting as the organisation’s expert on philanthropy. This role will lead and manage relationships with high-net-worth individuals (HNWIs), ensuring exceptional donor care, long-term engagement, and the growth of transformational gifts.
Working closely with the Head of Major Giving, the Major Giving Lead will help develop and embed a cohesive Major Giving strategy, fostering strong synergies across the Major Giving team. In partnership with the other Major Giving Lead (Trust & Foundations) this role will create unified stewardship programmes, prospect development strategies, and engagement opportunities, ensuring a seamless and compelling experience for donors across all major giving streams. It will also work closely with the Business Development Manager (Scotland) to ensure effective ways of working across devolved nations and to unlock opportunities for HNWI in Scotland.
This is a high-impact, leadership-focused role for a proactive, strategic, and relationship-driven individual, capable of influencing key stakeholders, shaping organisational approaches to major giving, and driving the growth of Magic Breakfast’s mission to end child morning hunger across the UK.
KEY RESPONSIBILITIES:
Leadership and team collaboration
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Act as the senior lead and subject matter expert for HNWI relationships across the organisation.
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Work closely with the Head of Major Giving and Major Giving Lead – Trust & Foundations to develop and embed a cohesive Major Giving strategy, fostering strong synergies between Major Individual Donors and Trusts, with a clear link to synergies in other teams.
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Support the Head of Major Giving and Trust & other Major Giving Lead in mentoring and guiding other members of the Major Giving Team.
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Provide leadership, insights and expertise across the wider organisation to support the delivery of our new organisational goals, including through contributions to the sub-goal working groups and other enabling strategies.
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Collaborate within the fundraising, and across other, departments to deliver cross-organisational initiatives, events and campaigns, championing opportunities to unlock HNWI giving.
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Scan the external environment for trends, insights, ideas and best practice that could benefit the Major Giving team and Magic Breakfast’s work, making recommendations for improvements and leading on opportunities as they arise.
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Work in close partnership with the Business Development Manager (Scotland) to ensure joined-up approaches to HNWI opportunities in Scotland, sharing expertise, aligning stewardship, and enabling effective cross-team working.
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Flex to provide support across the Major Giving team where necessary, responding and supporting shared team-wide objectives and any trust and foundations work if required.
Income generation, donor stewardship and prospect development
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With support from the Head of Major Giving, deliver the 25/26 individual giving income target of c£800k by personally managing a portfolio of new and existing major donors and family foundations, with a focus on securing, renewing and uplifting gifts above £50k+ .
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In partnership with other teams and departments, develop, test and roll out new data-driven approaches to target and reach new HNWI and other major giving audiences.
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Work with our Prospect Researcher Manager to identify and execute opportunities to grow our prospect pool, including from across other teams, and to facilitate personal introductions and meetings with yourself or other Magic Breakfast employees/ volunteers – providing relevant briefings where appropriate.
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Support and collaborate with the Business Development Manager (Scotland) where shared funder relationships or new opportunities arise.
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Develop and implement tailored cultivation and solicitation strategies for new and existing HNWIs, leveraging and building relationships within and across Magic Breakfast networks’ to support our fundraising objectives.
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Support, and where required lead, on the delivery of cross-organisational projects including any major giving campaigns, collaborating closely with colleagues across the organisation, including Brand & Marketing, and other relevant teams, to project manage effectively and ensure activity is informed by insights and organisational expertise, and delivers against its KPIs with a strong return on investment.
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Maintain a strong knowledge of the organisation strategy, business plan and opportunities for innovation and ‘value-add’, to identify and build accurate and inspiring giving propositions, wish lists and a persuasive case for support
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Ensure exceptional relationship management and donor reporting, with high-quality donor care and stewardship techniques that speak to the motivations and interests of our donors, exploring ways to build our donor community – such as through giving circles.
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Work with colleagues across the Major Giving and other income generation teams to design and deliver a calendar of bespoke engagement opportunities, events and experiences for donors and prospects, ensuring high-quality execution and timely reviews.
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Champion innovation in donor journeys, engagement campaigns, and communications to maximize supporter impact and retention, ensuring everyone is aligned behind clear, measurable goals and delivers with purpose and consistency.
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Work with the Head of Individual Giving and Engagement to establish a clear mid-level giving programme and to ensure opportunities and leads are recognised and developed where possible and that there is a high-level of stewardship.
Financial Processes, Reporting, and Due Diligence
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Support the Head of Major Giving to conduct effective annual planning and budgeting, setting, measuring and reporting against agreed KPIs and utilising data and insights to inform decisions and future planning.
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Support the Head of Major Giving to prepare phased budgets and reforecasts, identifying and recognising opportunities and risks to income in line with activity plans and progress.
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Ensure all HNWI income and activity is reconciled and recorded on Magic Breakfast database systems (Salesforce) with relevant supporting documents, including gift aid and gift instruments in place.
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Work with finance and performance and relevant business leads to manage programme budgets and restrictions.
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As requested, provide regular reports and updates to the Head of Major Giving, Director of Fundraising & Development and other stakeholders as required.
General
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Maintain strong communication and alignment with the Business Development Manager (Scotland), ensuring funder and donor activity is coordinated and opportunities are maximised across nations.
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Ensure all donor due diligence is completed and compliant with ethical fundraising standards, GDPR and organisational policy.
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Contribute to team meetings, sharing best practice and supporting team members where necessary
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Help to maintain a positive working environment; keeping the vision of Magic Breakfast at the heart of everything we do
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Uphold a culture that keeps children and young people at the heart and encourages openness, collaboration, bravery, compassion and a solutions-focussed approach
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Work collaboratively across the organisation more widely to build good working relations across the organisation and provide ad-hoc support to other teams and members of staff
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Adhere to all Magic Breakfast policies and procedures
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Ensure that all activity is compliant with current legislation, GDPR and child safeguarding requirements (training provided)
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Participate in occasional work-related events at external venues and perform support related activities, as required. Be willing to undertake occasional work outside of regular office hours and UK travel
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Undertake any other duties commensurate with the role
PERSON SPECIFICATION
Knowledge and Experience
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Experience generating income and developing a sustainable pipeline of revenue from high-net-worth individuals.
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Experience of working with high level volunteers and/or committees to deliver major fundraising targets.
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Excellent and proven knowledge of major gift fundraising methodology including prospect research, managing databases for major account portfolio management, proposal preparation and the cultivation, solicitation and stewardship of major donors.
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Proven track record of successfully identifying, securing and cultivating six and seven figure commitments from HNWI.
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Experience of building, leading and contributing to effective teams and relationships to achieve a high level of performance.
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Understanding of Magic Breakfast’s cause and the challenges faced by families and children with respect to morning hunger.
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A good understanding of the fundraising and philanthropy landscape in which Magic Breakfast operates and the relevant fundraising and data legislation and best practice.
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Experience of effectively and authentically incorporating the voices and views of people with lived experience in fundraising activities.
Skills and Abilities
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Skilled and confident in soliciting major gifts, with a natural ability to ‘make the ask’.
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High emotional intelligence and creativity to develop compelling campaigns, cases for support, and donor relationships.
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Strong analytical and constructive thinking, with the ability to problem-solve, adapt, and develop innovative solutions to complex challenges.
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Excellent verbal and written communication skills, with confidence presenting to a variety of audiences.
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Ability to build and maintain strong, positive relationships with a wide range of stakeholders, both internal and external.
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Excellent time management and organisational skills, with the ability to manage multiple priorities in a fast-paced environment.
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Strong attention to detail and commitment to high-quality outputs.
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A collaborative team player with the ability to work both independently and across teams, proactively engaging colleagues.
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Skilled in identifying, escalating, and managing risk effectively.
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Proficiency in Microsoft Excel (advanced level) and other Microsoft Office products; ease with IT packages such as Word, Outlook, and PowerPoint.
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Experience using fundraising databases (ideally Salesforce) as well as other systems, such as asana, to support performance management and reporting.
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Ability to keep accurate and up-to-date records, adapting processes where needed to meet organisational requirements.
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Understanding of Health and Safety and other regulations as they apply to events.
WHAT WE OFFER
At Magic Breakfast we value our employees and work hard to develop offer a supportive, respectful culture which enables everyone to thrive. For more information, please visit our recruitment pack via our webiste.
APPLICATION PROCCESS
Should you wish to discuss the role before applying please email our People and Culture Team, HR @ magicbreakfast. com
Shortlisting - w/c 6th April
Interview 1 - w/c 20th and 22nd April
Interview 2 - 27th April
We reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Quality Assurance Manager plays a vital role in ensuring high standards, consistency and reliability across all Day One services. Working closely with the Heads of Hospital Services and Community Services Development, the post holder leads the design and implementation of a robust organisational quality framework, service standards, auditing tools and monitoring processes. They provide assurance that services are safe, effective and delivered in line with Day One’s values, carrying out regular audits, analysing findings and submitting clear monthly performance reports to the Director of Services.
This role supports both continuous improvement and compliance, maintaining all operational service policies and ensuring safeguarding quality is monitored appropriately, with concerns escalated to senior leads. Through thoughtful analysis, clear reporting and a supportive approach, the Quality Assurance Manager ensures Day One’s services remain consistent, high quality and driven by best practice.
What You Will Bring
To be a highly organised, outcome focussed self-starter, with excellent communication and project management skills. You will have experience designing quality and auditing frameworks for complex service delivery teams, and writing and development organisational policy that links to service user care. You will be both autonomous and collaborative, working diligently to enhance the work of our services teams in a way that ensures continuous monitoring and improvement of all areas of our support.
How to apply
Please upload your CV and supporting cover letter to Charity Jobs outlining why you’re interested in the role. Please take your time to explain how your experience is relevant to this post.
Closing date: 9am Monday 6th April 2026
Interviews:
First stage virtual: Wednesday 15th April 2026
Second stage in-person (Leeds): Tuesday 28th April 2026
For further information, please see the attached recruitment pack.
Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.



The client requests no contact from agencies or media sales.