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Senior Head of Operations
CONTRACT: Permanent, Full Time (35 hours per week)
ORGANISATION: Royal Life Saving Society UK (RLSS UK)
DIRECTORATE: Corporate Services
LOCATION: RLSS UK HQ, Worcester/Hybrid (3 days per week at HQ)
REPORTS TO: Chief Executive Officer
DIRECT REPORTS: HR Manager, Interim Head of Compliance, Head of Business Systems and IT
SALARY: £48,000 to £52,000 per annum
ABOUT RLSS UK
The Royal Life Saving Society UK (RLSS UK) is the national charity supporting communities of all backgrounds to enjoy water safely and be free from drowning. Our vision is to have ‘Communities free from drowning’ and our strategic framework 2025-2030 details our goals over this period.
ROLE AND RESPONSIBILITIES
The Senior Head of Operations will play a central leadership role within RLSS UK, ensuring the charity operates effectively and efficiently. The successful candidate will lead and support the RLSS UK HR, Business Systems and IT, and Compliance departments and provide high quality decision support to senior managers on areas within this portfolio. This is a strategic and hands-on operational role overseeing key areas of the corporate services directorate.
Our current Regulatory bodies are:
- The Office of Qualifications and Examinations Regulation, Ofqual in England.
- The Council for the Curriculum, Examinations & Assessment, CCEA in Northern Ireland.
- Qualifications Wales, QW in Wales.
Maintaining and exceeding the standards, policies and procedures of these bodies are essential for ensuring our Awarding Organisation and Awarding Body status with the respective Regulators, enabling us to offer regulated qualifications. We also maintain compliance with the Charity Commission, Companies House and the Fundraising Regulator.
Working closely with the CEO and Senior Leadership Team, the postholder will help manage the organisation’s systems and culture needed to support high-quality delivery across a growing water safety education charity.
The role will suit someone who thrives in dynamic organisations, enjoys problem solving and optimising systems, understanding and making sense of complexity, and is motivated by supporting teams to deliver meaningful impact and achieving the organisation’s purpose ‘To prevent drowning, so everyone can enjoy water safely’.
KEY RESPONSIBILITIES
Organisational Leadership & Operations
- Lead and oversee day-to-day organisational operations across the HR, Business Systems and IT, and Compliance functions
- Develop and improve internal systems, processes, and operational procedures
- Support organisational planning and delivery
- Work closely with the CEO and senior managers to support organisational growth and resilience
- Contribute to organisational decision-making and leadership culture
- Attend Board meetings and committees where required, and any other such Leadership Team functions where necessary
- Build effective relations across departments to support organisational excellence
- Always demonstrate and uphold the Society’s values and behavioural standards.
People & HR Management
- Ensure effective, legally compliant policies and procedures are in place to support the recruitment, development, and retention of a high performing workforce
- Support the development and implementation of HR initiatives that build and underpin equality, diversity and inclusion, learning and development, wellbeing, and employee engagement
- Lead on the development and presentation of recommendations for annual pay and benefits review
- Support recruitment, onboarding, and staff development processes
- Help foster a positive, inclusive, and high-performing workplace culture
- Support managers with operational people-management matters
Compliance
- Ensure that standards, policies, and procedures meet and exceed the regulatory requirements set by our regulatory bodies
- Ensure compliance with RLSS UK regulators
- Oversee organisational risk management systems
- Ensure appropriate insurance, contracts, and compliance frameworks are in place
- Lead on operational health and safety systems and organisational compliance
Organisational Systems
- Support organisational budgeting and financial monitoring alongside the finance and Senior Leadership teams
- Oversee operational procurement and contract management systems
- Support implementation and optimisation of organisational systems, including Customer Relationship Management (CRM) and IT systems including cyber security
- Improve internal reporting and programme coordination systems
Programme & Delivery Support
- Support operational coordination across RLSS UK programmes and projects
- Help ensure teams are appropriately resourced and supported
- Improve organisational project management systems and workflows
- Support efficient collaboration across delivery teams
- Contribute to organisational development opportunities and partnerships
Other Duties & Responsibilities
- All other duties reasonably associated with your role, as directed by the Line Manager
- Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK’s compliance programme
- To help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality
This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in the light of the changing needs of the organisation.
PERSON SPECIFICATION
Essential Relevant Experience, Skills, and/or Aptitudes
- Significant experience in operational management, organisational leadership or business management
- Experience developing and improving organisational systems and processes
- Strong understanding of HR, Compliance and organisational Risk Management, and Business Systems & IT
- Demonstrable experience supporting HR and people-management processes
- Excellent organisational and project management skills
- Strong interpersonal and communication skills
- Ability to work strategically while also being comfortable with operational detail
- Experience managing competing priorities in a fast-paced environment
- High level of integrity and dependability
- Strong analytical, critical thinking, and multi-tasking skills, with the ability to work to tight deadlines, and pick up new information and apply at pace
- Proficient in Microsoft Office and organisational software systems
Desirable Relevant Experience, Skills, and/or Aptitudes
- Experience working within the charity sector
- Knowledge of charity governance and funding environments
- Experience supporting organisational growth and change management
- Familiarity with CRM systems and operational databases
- Understanding of health and safety systems
We are looking for someone who:
- Is highly organised, proactive, and solutions-focused
- Enjoys enabling others to succeed
- Can balance strategic thinking with practical delivery
- Is calm and adaptable in a growing organisation
- Has a positive, can-do attitude and demonstrates RLSS UK values
- Has strong emotional intelligence and leadership skills
YOUR APPLICATION
Please send your CV and a Cover Letter outlining your suitability for the post
Closing Date – 11.59pm, Thursday 23 July 2026
Interview Date – Thursday 30 July 2026 at our Worcester Head Office (subject to change)
WHAT RLSS UK CAN OFFER YOU
- Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
- Private Healthcare Plan*
- Enhanced Society Sick Pay*
- Eye Care*
- Employee Assistance Programme
- Life Assurance Scheme
- Salary Sacrifice Pension Scheme*
- Discounts available including high street brands, entertainment, eating out and more
- Free RLSS UK Membership
- Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
- Free on-site parking when working from HQ
- Company events and socials
*Subject to eligibility criteria
Should you wish to discuss the role, any adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.
RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.
It is our vision to have nations without drowning where everyone can safely enjoy being in, on or near water.
The client requests no contact from agencies or media sales.
Help shape public narratives, amplify the voices and expertise of impacted communities, and support campaigns that drive systemic change in the criminal legal system.
We're looking for a Media, Communications and Campaigns Lead to join UNJUST and lead our media, internal and external communications, and campaigns activity. Working closely with the Executive Director and Research and Policy Lead, you'll develop and deliver strategic communications that support our organisational goals, increase visibility and strengthen our advocacy and campaign efforts.
This is a varied role where you'll manage media enquiries, develop relationships with journalists, create content across our digital platforms, support public campaigns and ensure our research, engagement and policy work is communicated effectively. You'll also help amplify the voices of lived experience through ethical, accessible storytelling and prepare key messaging and briefing materials for media and political engagement.
We're looking for someone with experience in media and communications, excellent written and verbal communication skills, confidence working with journalists, and a strong understanding of the role strategic communications plays in advocacy. You'll be organised, collaborative and committed to UNJUST's values, anti-racism and ethical storytelling.
UNJUST is committed to tackling systemic racism and discriminatory processes, policy and practices within the UK's criminal legal system. We work at the intersection of lived experience, research, law, advocacy and community power to expose the root causes of injustice, reimagine equitable systems and bring about transformative outcomes. Our work centres the voices of those most impacted and is guided by our values of realism, empathy, visionary thinking, activism, collaboration and trust.
Please send a CV and cover letter explaining how you meet the essential and desirable criteria of the person specification by Wednesday, 5th August, 6.00PM
Challenging discrimination within the Policing and the Criminal Legal System
The client requests no contact from agencies or media sales.
To successfully lead the Grants team and raise voluntary income from a range of Grantmakers including Trusts, Foundations and local Government grant funders contributing to an overall team target of £1-million +. Working effectively with a grants team of three, and across the organisation, you will meet team annual targets of circa £675,000 through finding new opportunities, building excellent relationships with funders and managing the team effectively. This will lead to more young people reached by Eikon’s services.
Responsibilities
Income generation
· Lead responsibility for raising current annual team target of £675,000 for restricted and unrestricted income
· Work to agreed metrices including an annual target of £220,000 - £250,000/year with a pipeline including statutory, national & regional grant funders (some being invite only).
· Develop and lead networking plan (internal/external) to secure long-term grant and statutory funding opportunities to help increase financial income year on year.
Account Management
· Lead a stewardship framework, ensuring excellent account management of funders across the team (including own portfolio)
· Lead plans for the year, thinking creatively to develop new engagement opportunities such as panels, breakfast meetings and other events
· Collaborate with other leads and managers in the team to maximise opportunities through relationships, for example Major Donors, Corporate partnerships and Individual Givers.
Management
· Line management two staff members (Senior Grants Fundraiser and Trust Fundraiser), creating a positive and supportive working culture supporting them to meet their targets
· Lead on managing pipeline information on Donorfy, being able to pull reports for information and analysis including:
o Provision of data and narrative for monthly team meetings
o Contribution to Board reporting with narrative and pipeline information
o Analysis for annual planning sessions
Quality and standards
· Ensure all staff and volunteers understand and deliver within Eikon’s safeguarding policies and practices when taking part in fundraising activities.
· Ensure all activities follow the relevant Fundraising Codes of Practice and Eikon’s Ethical Fundraising Policy.
· Prepare relevant Grant Agreements and contractual information.
· Carry out risk assessments for all activities for which you are responsible.
· Carry out required basic due diligence on new funders.
Finance and resources
· Budget responsibility with authorisation up to agreed limits
· Operate within organisational approved budgets, policies and procedures.
Communications and relationships
· Work collaboratively with the Communications Lead to devise annual communications and marketing plans, ensuring Eikon is strategically positioned externally.
· Work collaboratively with service leads ensure new services developed meet funder needs and requirements
Strategy/transformation work
· Lead on developing and delivering annual grants plan
· Participating in a Leads network, contribute regularly to organisation matters including strategies, annual plans and budgeting.
Organisational requirements
· Work within Eikon’s equal opportunities, health & safety, and safeguarding policies at all times
· Understand and act when safeguarding issues need to be escalated
· Working hybrid, with the New Haw office as the designated place of work. Expectation to be office based 1-2 days per week with availability to attend regular external meetings across Surrey. Some may fall outside working hours and on weekends
· Work co-operatively and under the management of The Eikon Charity staff to ensure the highest quality of delivery and support
· Work within Eikon’s internal policies, safeguarding and data protection regulations
· Be responsible for equipment/resources
· To promote, monitor and maintain health, safety and security in the working environment
Helping young people feel safe, heard and supported



The client requests no contact from agencies or media sales.
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as General Counsel & Company Secretary, you will lead UNICEF UK’s legal, governance and regulatory strategy, ensuring the organisation operates with integrity, sound judgement and confidence. Acting as the principal legal adviser to the Executive Team and Board, you will provide pragmatic, commercially focused advice to support high-quality decision-making. You will also lead a multi-disciplinary department, positioning legal, governance and risk functions as strategic enablers of organisational impact.
You will bring significant senior-level experience leading legal and governance functions within a complex organisation, with a track record of supporting executive and board-level decision-making. You combine strong commercial acumen with sound judgement, able to balance legal risk with organisational priorities and provide clear, practical advice. You are an influential and collaborative leader, skilled at building relationships and leading high-performing, multi-disciplinary teams.
We have partnered with GatenbySanderson for this search and we invite you to learn more about this opportunity and visit our dedicated microsite. The site contains further information about the role, UNICEF UK, further details on how to apply, our recruitment process, as well as contact details of our search partner, GatenbySanderson.
Closing date: Friday 31st July, 2026 at midnight
Interview date: Late August into September 2026. Specific dates to be confirmed
In return, we offer:
excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
outstanding training and learning opportunities and the support to flourish in your role
impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
the opportunity to work in a leading children’s organisation making a difference to children around the world
Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.
We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
The UK Committee for UNICEF (UNICEF UK), a charity funded by supporters, raising funds for UNICEF’s work for children.

In this role, you will play a vital role in enabling the smooth running of the organisation and its programmes through maintaining excellent programme administration, comms, governance, reporting systems and cross organisational project work.
The role is a key part of the wider Core Team.
The role is ideally suited to individuals with an interest in the core running of a charitable organisation.
Good organisational and communication skills are essential, as is the ability to hold a multitude of tasks simultaneously. The role will provide support for the Senior Management Team and wider delivery team. This post offers an excellent opportunity to learn about communications, programme administration, programme set up and data management and reporting within the context of the voluntary sector.
The role focuses on:
- Communications
- Data Management and Reporting
- Programme Administration
Communications
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Prepare and maintain an annual comms timeline – including key celebratory or significant events for example mental health week, volunteer day etc ensuring that the Trust is maximising coverage across these key dates in the year;
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Maintain the annual events calendar – work with programme leads to ensure events are being covered by comms;
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Coordinate, collate and support with the preparation, completion and delivery of the ST newsletter – distribute via Mailchimp and oversee staff hard copy delivery;
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Day to day social media, liaising with Programme leads for engaging content;
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Monitor and ensure the website content is updated as needed;
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Prepare Board report on Comms;
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Be main contact for and oversee workstream with our Graphic Designer;
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Write PR materials as needed;
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Organise and oversee a regular Comms meeting with SLT – to include a focus on external and internal comms, the comms timeline and organisational events calendar
Data Management and Reporting
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Coordinating reporting deadlines and ensuring they are met by staff;
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All reports to be saved into report folder and SLT notified to sign off;
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Management of Plinth data management system, including managing supplier relationship, monitoring data is inputted correctly and staff training and support;
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Oversight of data requirements per programme and extraction of headline data information for board reports and general funding bids and reports;
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Attend quarterly Commissioner Meetings with colleagues.
Programme Administration
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Maintain and update contracts and grants master spreadsheet;
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Preparing paperwork for new contracts and grants agreements;
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Prepare and issue contract invoices using Xero accounting system;
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Monitor payment schedule using Xero and update SLT;
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Coordinate with accountants when contract invoicing is linked to monthly payroll;
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Planning and set up of new programmes. Supporting staff to launch programmes according to contract funding;
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Management of core support across delivery programmes including but not limited to advice and assistance, baby buddies, group programmes etc;
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Supporting SLT with preparation and submission of bid applications
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Supporting the Core Team with planning and delivering ad hoc organisational projects in line with Organisational Annual Strategy.
Job Requirements
Our work is place-based, and people focused. To be responsive to the community and to be able to support Shoreditch Trust activities, we do not offer remote working contracts. You will need to be flexible, working some evenings and weekends. Hours will be agreed on a mutually beneficial basis in line with planned activities. You will be expected to attend organisational meetings, events and clinical supervision.
Person Specification
Educational achievements, Qualifications, Training and Knowledge:
Essential
-
Degree or equivalent qualification
Experience:
Essential
-
Work experience as an Administrative Officer, Administrator, or similar role
-
Familiarity with data management procedures and principles
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Experience using social media platforms and website CMS
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Experience of using Microsoft products including Word, Excel, and Outlook
Desirable
-
Experience using e-marketing software e.g., Mailchimp
-
Experience using data management and evaluation software
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Experience of processing financial claims/transactions
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Supporting managers to meet deadlines
Job related aptitude and skills:
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Ability to communicate effectively by telephone, in writing, by e-mail and in person
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Strong organisational and communications skills
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Methodical and organised approach to tasks, with an eye for detail
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Ability to work calmly under pressure prioritising competing demands effectively
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Initiative, flexibility, and ability to handle change
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Ability to produce accurate summaries of meetings, events, and conversations
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Ability to attend work regularly and on time
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Good problem-solving skills
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Good influencing and negotiating skills with the ability to positively engage others and secure commitment and time
Personal qualities:
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A problem solver who enjoys translating complex information into practical applications
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Commitment to continuous personal development
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Ability to work alone, as well as working co-operatively as a team member
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Willingness to learn about new initiatives
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Specialist knowledge related to the area of appointment
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role:
We are looking for an experienced insight professional to join the Data & Insight Team, who will lead on our insight work, delivered through meaningful data analysis, reporting and research activities.
This is a hands-on technical role, so we’re looking for someone with significant experience building and maintaining datasets, using analytical tools and modern data platforms, and can deliver meaningful analysis in a charity context. Equally important, we’re looking for someone who has good communications skills, and will enjoy building relationships with stakeholders across the organisation (often non-technical). We’re looking for someone who can own the insight process, from understanding and scoping requirements, sourcing, prepping and analysing data, presenting to stakeholders and working through how the insight provided can inform decisions and improve our work.
The role is part of a small and busy Data & Insight Team and the post holder will be required to get stuck in on a range of activities that support and underpin our insight programme. This could be, working on marketing data selections, maintaining/developing our data warehouse, providing data protection support, or overseeing CRM processes. We’re looking for someone with a broad background in data and analysis, and who enjoys working within an environment with significant variety.
Internal and External Relationships:
Close working relationships within the Directorate, with fundraising colleagues (across Individual Giving, Philanthropy and Business Development) and with our Digital and Supporter Care teams.
Working on key BI projects outside across the wider organisation, with senior leaders across Finance, Programmes and Impact, Innovation and Influence.
Person Specification:
- Lead the analysis, reporting and business intelligence function, within the Data and Insight Team.
- Develop and maintain data assets that support key decisions.
- Forge and maintain strong working relationships with key leads across the Organisation, particularly within the Fundraising, Marketing and Communications Directorate.
- Partner with stakeholders to gather requirements, design solutions and deliver insight projects to agreed timescales.
- Interpret, summarise and communicate key insights and recommendations to stakeholders, and work with teams to drive change.
- Work with the Head of Data, Insight and Supporter Services to shape our future vision and strategy for insight and BI.
- Champion the use of data and evidence in organisational decision making.
- Work collaboratively and flexibly with the wider Data and Insight Team, to deliver a range of data services.
- Keep up to date with innovations in technology related to Insight and analysis (such as AI) and understand how this could help us with our work.
- Support the management of the tools and systems we use for data and insight activities, including our SQL-server based data warehousing solution, ETL processes and our conceptual data model.
Skills, Abilities and Competencies:
Essential
- Experience in developing and delivering data analysis and insight projects.
- Experienced working with stakeholders to scope and define briefs, that promote efficiency and maximise impact.
- A good communicator, who can convey technical information to a non-technical audience and is comfortable presenting information to range of audiences.
- A curious mindset and willingness to challenge the status quo to achieve positive outcomes.
- Expertise in the charity/non-profit sector, with particular experience analysing Fundraising data.
- A keen attention to detail and methodical approach.
- Technical proficiency in core analytical tools and modern platforms (e.g. SQL, SPSS, SSMS, Power BI)
- A working knowledge of data governance and data protection, including GDPR, PECR and fundraising regulations.
- A working knowledge of data warehousing concepts.
- A working knowledge of statistical analysis and techniques.
Desirable
- Experience with Power BI.
- Experience working with The Raiser’s Edge NXT, or a similar CRM software.
- Working knowledge of the wider Microsoft Power Platform.
- Experience working with SPSS or a similar data transformation tool.
- Experience working within the International Development sector.
Our vision is for a world that works better for everyone. We believe where there’s action, there’s hope.
The client requests no contact from agencies or media sales.
We are hosting a recruitment webinar for this role on Friday 10th July at 12:00, where the hiring manager will go into detail around the role and give an thorough overview of the programme. To register please follow this link here.
The Church of England Pensions Board provides retirement services to those who serve or work for the Church. Both a regulated pension fund and registered charity, more than 43,000 people rely on us for their pensions. A leader in ethical and responsible investment, we carefully steward the £3.5bn of pension savings entrusted to us to not only grow our members' pensions, but also to drive systemic and lasting change across the industries and sectors in which we invest for a just and sustainable word. The Board also supports 2,300 retired clergy with housing, including managing a national portfolio of 1,200 rented homes and Community Living options.
Supported by a multi-million pound grant from the wider Church, we are setting up a new function responsible for engaging with clergy at all stages of life and ministry on their current and future plans. This includes offering access to: grants to kick-start saving, bespoke advice at key life stages and tailored products that will give our customers more choice about their future.
We are seeking a proactive and highly organised Performance Lead to join our new team, taking responsibility for evaluating the impact and effectiveness of the Financial Wellbeing service. You will lead performance reporting, team governance, planning cycles and risk management, ensuring the service is well run, accountable and continuously improving. A critical part of this role includes business case development, for future services.
We want the Pensions Board to be a great place to work. For us that starts by ensuring that everyone feels that they belong and are valued for who they are and what they contribute.
Living out our values in all that we do, we:
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity
The Pensions Board, as part of the National Church Institutions (NCIs) of the Church of England, offers a safe, inclusive workplace for people of all backgrounds and walks of life. We welcome applications from people of all faiths and of no faith. We want to encourage applications from a diverse group of people who share our values. Even if you have never thought about working for us before, if you have the skills and experience, we're looking for, then we would like to hear from you.
As Performance Lead, you will be the integrator and operational anchor for the Financial Wellbeing service ensuring we have the right governance, planning cycles, KPIs and performance reporting in place to run an effective, accountable and high impact service.
This includes assessing service delivery against our strategic goals, and building up a good picture of future demand for the Board's in retirement services, especially retirement housing.
This role is both analytical and operational: you will ensure the service has a clear view of its performance while also shaping the processes, rhythms and governance structures that keep the team aligned and effective. You will work closely with the Insight & Data Analyst Lead to ensure performance reporting is robust, with Finance and Strategy on investment/business case design and business planning, and with Audit & Risk to ensure compliance and assurance.
Ultimately, your work will ensure the service is well run, transparent, and able to demonstrate its impact to Trustees, senior leaders and the wider Church.
MAIN DUTIES AND RESPONSIBILITIES
You will:
Performance, Monitoring & Evaluation
- Lead the monitoring and evaluation framework for the service, ensuring KPIs and impact measures are meaningful, accurate and aligned to strategic objectives. Developing the framework as required.
- Produce regular performance reports for the PB Executive and Trustees, ensuring clarity, insight and ownership across the financial wellbeing team. Ensure performance reporting is timely, consistent and aligned with organisational standards.
- Collaborate with Financial Wellbeing colleagues to ensure data is interpreted effectively and used to drive improvements.
- Develop and recommend new KPIs or impact assessment measures where needed to strengthen understanding of service effectiveness.
- Collaborate with the Head of Customer Service, service leads and Regional Advisers to ensure performance monitoring is embedded across the team.
- Ensure the Financial Wellbeing service has a clear, accurate and up to date view of projected clergy retirement housing needs,. Owning the collaboration between financial wellbeing and Housing colleagues to develop and maintain shared datasets and planning models.
- Ensure the customer voice is central to and ingrained in any planning, service evaluation and decision making for the financial wellbeing services.
- Liaise with wider Pension Board and NCI colleagues to ensure Financial Wellbeing service delivery is imbedded in organisation wide feedback mechanisms
Governance & Planning
- Set up, manage and refine governance structures for the team, including the rhythm of team meetings, project boards (where needed) and stakeholder forums.
- Support Director in the annual business planning and objective setting processes within the financial wellbeing team, working with Strategy and Finance colleagues to ensure alignment with the broader organisational cycle.
- Coordinate the development of investment cases for future funding, working closely with Finance, Strategy, and Housing colleagues.
- Maintain forward plans, calendars and governance documentation to support effective and proactive oversight and decision making.
- Ensure the service meets audit, risk and compliance requirements.
- Provide briefings and updates to senior leaders and for governance forums (such housing committee and project boards) including drafting papers and reports.
- Promote a culture of good governance and continuous improvement.
Risk Management & Assurance
- Lead risk identification and management for the service, working to NCI guidance.
- Maintain the service risk register and ensure risks are escalated appropriately.
- Coordinate internal audits with Audit & Risk teams and support Finance on external audits.
- Ensure audit recommendations are tracked, owned and implemented.
- Work with Head of Customer services to ensure appropriate business continuity plans in place for the service
Problem solving and continuous improvement
- Support the Director as a de facto Chief of Staff, helping troubleshoot operational issues and ensuring smooth running of the service.
- Identify opportunities to improve governance, planning and performance processes.
- Ensure lessons learned from audits, performance reviews and feedback loops are embedded.
- Promote a strong performance culture across the team.
- Stay abreast of best practice in governance, impact measurement and performance management.
About You
Essential - Knowledge & Experience
- Strong understanding and proven experience of governance in regulated and/or charity environments.
- Experience designing or managing KPIs, performance frameworks or impact assessment models.
- Experience of risk management and audit processes.
- Strong analytical skills, with the ability to interpret both qualitative and quantitative data.
- Experience of business planning and objective setting cycles.
- Experience producing performance reports for senior stakeholders.
- Experience working across organisational boundaries to align planning, data and performance frameworks.
- Experience managing strategic relationships with operational delivery teams (e.g., housing, customer service, or similar).
- Understanding of how data informs long term service planning, particularly in environments with complex customer journeys.
- Strong experience of business case or investment case development and design.
- Experience working in a customer focused, operational and values driven environment.
Essential - Skills & Abilities
- Excellent organisational and planning skills, with a commitment to keeping processes simple.
- Strong attention to detail and commitment to accuracy.
- Able to translate data and performance information into clear, actionable insights.
- Strong stakeholder management and communication skills, including influencing and supporting senior leaders
- Proactive approach and happy to take initiative but know when to escalate
- Confident facilitating meetings, governance forums and cross team processes.
- Comfortable taking decisions but knowing when to escalate.
- Able to manage multiple priorities and deadlines and used to having oversight of multiple work streams across different teams.
- Comfortable working with ambiguity and evolving service needs.
- Analytical and insightful; able to identify critical issues and provide clear, actionable advice.
- Comfort in 'rolling your sleeves up' with every day problem solving.
- Exceptional communication skills, written and verbal, including the ability to influence stakeholders and colleagues
- Able to balance short-term delivery pressures with long-term strategic outcomes.
- Experience working in a regulated financial, housing or charity environment.
- Familiarity with data visualisation tools (e.g. Power BI).
- Understanding of service design or operational improvement methodologies.
Highly Desirable
- Experience working in a regulated financial, housing or charity environment.
- Familiarity with data visualisation tools (e.g. Power BI).
- Understanding of service design or operational improvement methodologies.
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



Could you lead a talented team to deliver compelling, audience‑led campaigns that accelerate progress for everyone affected by ovarian cancer?
We are looking for an Interim Head of Marketing and Communications to lead this function during an exciting period of transition and growth. This role will play a pivotal part in delivering our communications and brand strategy, supporting the rollout of our new organisational strategy, and maintaining momentum across high‑profile campaigns and projects.
Reporting to the Director of Fundraising and Engagement, you’ll oversee marketing and communications across the organisation, line managing a team of specialists and working closely with the Senior Leadership Team. You’ll provide strategic leadership, clear direction and hands‑on support, ensuring activity is well planned, insight‑driven and aligned to our wider organisational objectives.
This role is ideal for an experienced marketing and communications leader, ideally from the charity sector, who can combine strategic thinking with strong delivery, and who thrives in a fast‑paced, collaborative environment.
We are an ambitious charity, building on our achievements and targeting what’s important to stop ovarian cancer devastating lives - symptoms awareness, early diagnosis, better treatments and support for all. It’s an exciting time to be joining Target Ovarian Cancer as we move into our ambitious new strategy.
Join us and together we'll fight for a world where everyone with ovarian cancer lives.
The role
This is a full-time (35 hours per week), fixed-term position to July 2027.
We operate a hybrid working model. You will usually work remotely but will be expected to attend meetings at our office near London Bridge when required. Please note that travel costs to the office are not covered.
If you would like more information about expected office attendance, please refer to the recruitment pack.
How to apply
You will be asked to submit your CV and answer two application questions (maximum 250 words each) as part of the process. You will also be asked to complete an equalities monitoring form.
Applications without responses to the application questions may not be considered.
Key dates
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Closing date: 22 July 2026
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First interview Monday 27 July, second interview Friday 31 July
If you are invited to interview, you will have the opportunity to request any reasonable adjustments.
Additional information
Target Ovarian Cancer does not hold a sponsorship licence and cannot sponsor visas.
We are committed to making our recruitment process accessible to all. If you require support with your application, please refer to the guidance provided in the recruitment pack.
We’re targeting what’s important – symptoms awareness, life-saving early diagnosis, better treatments and support



The client requests no contact from agencies or media sales.
About the Role
As we scale, we are looking for a Head of Operations to provide operational leadership to ensure the charity operates effectively, compliantly and sustainably in line with its mission and ethos. Working closely with the CEO, you will support the translation of the vision into reality by building strong foundations, enabling effective delivery, and supporting the scaling of the organisational from a regional base to a nationally impactful charity.
This is a pivotal role shaping how BeSpace grows. You will lead on strengthening systems, people, governance and operational delivery embedding accountability, and continuous improvement.
In this role, you will:
Strengthen governance, risk and compliance
· Develop and maintain robust governance frameworks and ensure legal and regulatory compliance
· Embed effective risk management processes
· Oversee key compliance areas including safeguarding, GDPR and reporting
Build operational systems and infrastructure
· Develop and implement scalable systems, processes and internal controls
· Improve data management (including CRM) and strengthen reporting
· Contribute to ensuring operational readiness to support national growth
· Work with external providers on IT and financial system integration
Lead people, culture and organisational development
· Oversee recruitment, onboarding and retention of a high-performing team
· Strengthen performance management and accountability frameworks
· Support and foster a values-led, healthy team culture aligned with BeSpace’s mission
Enable delivery, impact and growth
· Strengthen operational support for programme delivery and expansion
· Support the translation of strategic ambitions into practical systems and ways of working
· Improve data insight to inform decision-making
· Support development of fundraising infrastructure.
Contribute to wider organisational life
· Work collaboratively across the team to support evolving priorities
· Act as an ambassador for BeSpace’s values and Christian ethos
About You
We are looking for someone who:
· Has experience in operations, programme or an organisational role with increasing responsibility or has had operational leadership, ideally within a growing or changing organisation
· Has good experience in developing systems, processes and organisational infrastructure
· Can work closely with a CEO to translate vision into operational delivery
· Has excellent organisational and project management skills
· Is proactive, collaborative and relational leader who builds strong teams and culture
It would be a bonus if you:
· Are an experienced operational leader motivated by impact, flexibility, and supporting the growth of a mission-led organisation
· Have significantly enabled the scaling of a regional organisation to national growth operationally.
· Have experience in fundraising systems or donor management
Salary: circa £60k, pro rata for part time
Sobus is seeking an experienced Transformation Lead to guide a strategic review and organisational transformation programme during a pivotal period of change. Working directly with the Board of Trustees, you will assess future options, develop a sustainable operating model, strengthen partnerships, and create a clear roadmap for the organisation's future.
We're looking for someone with:
- Significant senior leadership and change management experience
- A proven track record of organisational transformation
- Strong strategic, financial and stakeholder management skills
- Experience developing sustainable business and operating models
- The ability to lead confidently through change and and uncertainty
Important Contract Information
This is a specific, time-limited transformation role with defined deliverables. While a short extension may be considered if required, there is no expectation that the successful candidate will remain employed by Sobus beyond the end of the contract. The role is being recruited to deliver a transformation programme, not to fill a permanent position.
To apply, please send your CV and covering letter setting out how you meet the person specifications for this role our CEO, Sue Spiller.
Sobus welcomes applications from all backgrounds and is committed to equality, diversity and inclusion
To strengthen local communities by providing voice, representation and support to residents through the VCSE organisations that support them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Chief Operating Officer (COO) is the organisational lead for all of our operations at Open Door Charity. Sitting alongside the CEO, the COO ensures the charity runs smoothly, ethically and effectively, with the systems, people and processes in place to deliver high‑quality, creative and impactful mental health support for young people.
The COO leads and will directly line manage a small number of Directors and Managers, providing senior oversight, alignment and accountability across the organisation. They ensure Directors and Managers are empowered, supported and held to account for the performance of their areas.
The COO does not lead on business development, bidding, commercial partnerships or strategic growth - these remain the responsibility of the CEO and the Strategic Growth Department. Instead, the COO ensures that once opportunities are secured, the organisation is operationally ready to deliver them with excellence. They will however contribute towards income generation.
This is a new senior leadership role, created to strengthen the charity’s foundations as we enter a period of significant expansion, including the opening of Joy. The COO will bring clarity, structure and momentum to the charity’s operations. The COO will have direct influence over our long-term strategy, as part of a growth minded and ambitious Strategy Group.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
We are looking for a creative, organised and strategic Social Media and Communications person to lead and deliver engaging communications across digital and traditional channels. The successful candidate will be responsible for developing compelling content, managing social media platforms, increasing audience engagement, and ensuring consistent m essaging across all communications.
This role is ideal for someone who is passionate about storytelling, understands how to grow online communities, and can confidently manage communications campaigns that support organisational objectives
We are looking for a warm and proactive members of staff to help us deepen and expand relationships with our members and supporters. This role is central to building a sustainable income base that allows EDS UK to continue providing vital support, information and advocacy for people living with EDS and HSD.
As part of a small team, you’ll enjoy a varied role that blends hands strategic thinking. You’ll lead on our communications , grow on delivery with followers , and ensure every supporter feels valued, understood and connected to our mission. You’ll bring empathy, clarity and creativity to supporter communications, recognising the diverse needs of our community.
This is a fantastic opportunity for someone who wants to make a tangible difference every day and help shape the future of EDS UK’s member experience.
Key responsibilities
Social Media Management
• Develop and implement a social media strategy aligned with organisational goals.
• Manage day to day activity across all social media channels including Facebook, Instagram, LinkedIn, TikTok and YouTube
• Create engaging, accessible and audience , but not limited focused content including graphics, videos, reels, stories and written posts.
• Schedule and publish content using social media management tools.
• Monitor engagement, respond to comments and messages, and build positive online communities.
• Track trends, emerging platforms and digital opportunities.
• Monitor analytics and prepare monthly performance reports with recommendations.
Communications
• Develop and deliver internal and external communications campaigns by writing and editing high quality content.
• Ensure all communications reflect the organisation’s tone of voice and brand identity.
• Support awareness campaigns, fundraising initiatives, events and service promotion.
• Manage media enquiries and assist with public relations opportunities.
• Coordinate communication plans for campaigns, launches and events.
Website and Digital Content
• Maintain , map and update website content on our CMS to ensure information is accurate and engaging.
• Support SEO and AI and digital marketing activity to improve reach and visibility.
• Work with designers, external suppliers or internal teams to create multimedia content.
• Keeping the database s clean and up to date including Mailchimp and CMS
Brand and Audience Engagement
• Maintain brand consistency across all communications.
• Build relationships with stakeholders, supporters, partners and influencers.
• Identify opportunities to grow audiences and increase engagement.
• Promote inclusive and accessible communication practices.
Monitoring and Evaluation
• Analyse campaign and social media performance using analytics tools.
• Produce reports demonstrating impact, engagement and growth.
• Use insights and data to improve future communications activity.
Collaboration and Representation
• Represent the charity at occasional events, meetings or online sessions.
• Contribute to a positive, collaborative culture within a small team.
• Undertake any other reasonable request from the requirements of the role. Head of Services to fulfil the requirements of the role.
Person Specification
Experience and Knowledge
▪ Proven experience managing social media platforms for an organisation or brand.
• Strong copywriting, editing and storytelling skills.
• Experience creating digital content including graphics and short form video.
• Excellent understanding of social media trends, analytics and best practice.
• Experience using scheduling and analytics platforms.
• Strong organisational skills with the ability to manage multiple projects.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively.
• Good understanding of brand management and audience engagement.
• Experience working within the charity, healthcare or non profit sector.
• Knowledge of accessibility standards and inclusive communications.
• Experience with Canva, Adobe Creative Suite or video editing tools.
• Experience managing paid social campaigns.
• Understanding of AI, SEO and email marketing platforms.
• Experience of using wordpress or other CMS
Skills and Attributes
▪ Strong organisational and strategic skills, with attention to detail.
• Excellent written and verbal communication skills, with the ability to motivate and inspire through content.
• Creative and proactive.
• Empathetic and audience focused
• Highly organised and detail oriented.
• Adaptable and solutions--focused.
• Passionate about meaningful communications and community engagement.
• Ability to manage multiple tasks in a small, fast paced team.
• Ability to work independently and take ownership of projects.
• Comfortable working remotely with occasional travel to London.
• Flexibility in working hours – some evenings and weekends may be required.
• A commitment to the policies and aims of EDS UK.
Please note that the successful candidate will be required to undergo a fully enhanced DBS check, prior to commencing employment with EDS UK.
Application process
Please send your CV, together with a covering letter outlining how your skills and experience meet the requirements of the role .
We are committed to creating an inclusive workplace where everyone feels valued and respected. We welcome applications from people of all backgrounds and experiences.
We reserve the right to close this vacancy early if we receive sufficient applications.
Are you passionate about driving positive change and shaping organisational culture? SSAFA, the Armed Forces charity, is seeking a Culture Transformation Lead to help shape the future of the organisation that supports the Armed Forces community across the UK and beyond. This is a rare opportunity to lead a high-profile transformation programme that will influence the experience of more than 2,000 colleagues, strengthening how we work together to deliver our mission.
As Culture Transformation Lead, you will lead a complex, organisation-wide programme focused on embedding a positive, inclusive and high-performing culture. Working closely with the Executive team, you will deliver against a strategic roadmap that aligns culture, behaviours and ways of working with SSAFA's vision and values. You will oversee a range of interconnected initiatives, including leadership capability, behavioural standards, employee and volunteer experience, governance, communications, systems and organisational development, ensuring these come together as a coherent and sustainable programme of change.
About the Team
Reporting directly to the CEO and working closely with the Executive team, you will play a key role in shaping organisational priorities and influencing decision-making at the highest level. You will partner with leaders across SSAFA to build engagement, maintain momentum and ensure culture is considered in everything we do.
You will also support a network of Culture Ambassadors drawn from across the organisation, creating opportunities for staff and volunteers to contribute to, influence and champion the transformation. Through this network, you will help build trust, strengthen connections and foster a shared sense of purpose across our diverse community. Supported by Executive sponsors and key stakeholders, you will ensure culture transformation is fully embedded within SSAFA's strategy, governance and long-term success.
About you
You will have proven experience of managing large-scale, complex organisational culture or change transformation programmes with multiple project streams.
To take our people on the journey with you, you will:
- be committed to SSAFA’s values and role model inclusive, collaborative and courageous behaviours to drive lasting culture change;
- bring a strong understanding of organisational culture, behavioural change, leadership development and organisational design;
- use people insights and data to identify opportunities, shape decisions and measure impact;
- thrive in ambiguity, demonstrating resilience, adaptability and sound judgement when priorities shift;
- have a high level of emotional intelligence and the ability to build effective relationships across all levels of the organisation.
- be able to champion meaningful change by constructively championing norms and challenge constructively with authenticity and respect;
- engage, inspire and motivate diverse audiences through excellent communication, facilitation and coaching skills;
- combine strategic thinking with strong project management, analytical and creative problem-solving skills;
About SSAFA
SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. SSAFA, is a trusted source of support for the Armed Forces community in their time of need; last year our trained teams of volunteers and employees helped more than 53,000 people in need, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. We are here for that person and their family – any time they need us, in any way they need us, for as long as they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
Closing date: Midnight on 22 July 2026. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: w/c 03 August 2026
Our vision A society in which the Armed Forces, veterans and their families can thrive.
Lead transformational change as our Programme Manager. Drive PMO excellence, embed project management best practice, coach high-performing teams, and shape organisational success.
About the role
We are looking for an experienced and inspiring Programme Manager to lead and develop our Project Management Office (PMO) function. This is a pivotal role focused on driving organisational change, embedding project management best practice, and empowering teams to deliver successful outcomes.
Working closely with senior leaders and colleagues across the organisation, you will champion continuous improvement, strengthen project delivery capability, and ensure our project management systems and governance frameworks support strategic objectives.
What you’ll be doing
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Leading and continuously improving the PMO function, including governance, reporting and resource management.
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Supporting teams to adopt project management systems and best practices through coaching and training.
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Driving organisational change and promoting engagement with new processes and ways of working.
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Developing and enhancing project management tools, systems and reporting frameworks.
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Building strong relationships with stakeholders and providing data-driven insights to support decision-making.
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Mentoring colleagues and promoting a collaborative, high-performance culture.
About you
You will be a confident programme management professional with experience leading change and improving project delivery.
You'll bring:
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Strong programme and project management experience, with knowledge of methodologies such as PRINCE2, Agile, PMP or Waterfall.
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Experience developing or managing a PMO function.
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Proven ability to lead change and embed new systems and processes.
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Excellent communication, stakeholder engagement and relationship-building skills.
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Strong analytical skills and the ability to use data to drive improvement.
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Experience coaching and developing others, alongside advanced Microsoft Office skills, particularly Excel.
This is an exciting opportunity to make a lasting impact by shaping project delivery, developing organisational capability and driving meaningful change.
Why work with us?
You’ll be joining a supportive, values‑led organisation where your work really matters. We offer flexible hybrid working, opportunities to build programme management experience, and the chance to be part of a team making a positive impact for the environment.
Site locations
The SERT region, covers the south east of England, extending from Hampshire in the west to Kent in the east, with the northern border being south of the Thames, extending down to the English Channel.
Our office is based in Leatherhead which you will be required to attend approximately four days a month.
The amount of travel required depends on the role, and can be extensive. Most travel for an individual will be to work on project sites, which can be remote, or attending external meetings within the SERT region. The geographical range and frequency of travel is role dependent.
To support travel costs, SERT pays mileage at the current HMRC amount for travel within the SERT region. We do not pay mileage, time or any other costs for travel outside the SERT region, nor for any commutes to the office. Toll charges cannot be claimed.
Interested?
Apply now, see the full job description for more information. Programme Manager Job Description
Application process:
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Closing date for applications: Sunday 26th July 11.59pm
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Interviews in-person at our Leatherhead office: either week commencing Monday 3rd August or Monday 13th August.
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We reserve the right to close this job advert early
We help rivers thrive again for communities and nature.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
"Lead finance. Shape strategy. Change lives."
Aspire Oxfordshire is an ambitious charity working to tackle inequality and create lasting opportunities for people and communities facing disadvantage. Every year, we support people experiencing homelessness, poverty, poor mental health, digital exclusion, unemployment and other barriers to reaching their potential.
Through supported housing, homelessness prevention, education, training and employment programmes and digital inclusion projects, we help people take positive steps towards greater independence, wellbeing and opportunity.
We are now seeking a values-led and commercially minded Head of Finance and Resources to join our Leadership Team and play a key role in shaping Aspire's future.
This is an exciting opportunity for an experienced finance professional who wants to combine strategic leadership with hands-on operational delivery in an organisation that makes a tangible difference every day.
As Head of Finance and Resources, you will lead Aspire's finance and resource functions, ensuring strong financial stewardship, effective governance, organisational resilience and sustainable growth. Working closely with the Chief Executive, Trustees and senior colleagues, you will help shape organisational strategy, support business development and fundraising activity, and ensure the charity remains financially strong and well positioned for the future.
Who We Are Looking For
We are looking for someone who combines strong technical finance expertise with excellent leadership and relationship-building skills. You will be equally comfortable presenting financial information to Trustees, supporting managers to improve financial performance, and helping to identify opportunities that strengthen our impact and sustainability.
You will bring:
• A recognised accountancy qualification (ACA, ACCA, CIMA or equivalent) and/or significant senior financial management experience.
• Experience of leading finance and operational functions within a charity, public sector, social enterprise or similarly complex organisation.
• Strong strategic financial planning, budgeting, forecasting and reporting skills.
• Experience of producing meaningful management information and using data to support organisational decision-making.
• Advanced Power BI and financial reporting skills, with the ability to develop insightful dashboards and reporting solutions.
• Knowledge of grant funding, commissioned services and restricted fund management.
• Experience of developing and improving systems, processes and organisational effectiveness.
• Strong leadership skills with the ability to motivate, support and develop others.
• Excellent communication and influencing skills, with the ability to build effective relationships with Trustees, funders, partners and colleagues.
• A practical, solutions-focused approach and willingness to work collaboratively across the organisation.
• A commitment to Aspire's values and a genuine passion for creating opportunities for people facing disadvantage.
Why Join Aspire?
This is an opportunity to join an ambitious organisation at an exciting point in its development. You will play a key role in helping Aspire deliver its Strategy 2025–2030, supporting innovative services that help people secure safe housing, improve their wellbeing, gain qualifications, access employment and build brighter futures.
In return we offer:
• Salary: £50,000 – £55,000 per annum
• 25 days annual leave plus bank holidays
• Pension contribution
• Cycle to Work scheme
• Employee Assistance Programme
• Hybrid working arrangements
• The opportunity to make a genuine difference in the lives of people across Oxfordshire
Aspire Oxfordshire celebrates diversity and is committed to creating an inclusive environment where everyone can thrive. We welcome applications from all backgrounds and particularly encourage applications from groups currently underrepresented in the charity sector.
Aspire Oxfordshire empowers people to realise their potential and create positive, independent futures.