Organisational lead jobs

UPDATED 24TH JULY - THIS ROLE WILL CLOSE ON MONDAY 27TH JULY AT 5PM

Salary: £45,855 - £52,988

Location: Hybrid between home and our exhibition locations in London (Your attendance in the office will vary flexibly between 1-2 days per month, depending on business need. We cannot offer fixed days at home. You are responsible for your own commuting costs).
Contract: Permanent, Full time.
Hours: 35 hours per week
Reporting to: CEO
Direct reports: Finance & Operations Manager

Role summary

As Head of Operations, you will play a pivotal role in ensuring the Ben Kinsella Trust has the strong operational foundations needed to maximise its impact and support continued growth. Reporting to the CEO and as a member of the Senior Leadership Team, you will provide strategic leadership across the charity's operations, governance, finance, HR and IT, ensuring the organisation operates efficiently, remains compliant and has the systems and infrastructure required to deliver its mission.

You will lead the development and continuous improvement of organisational systems, policies and processes, driving operational excellence and enabling colleagues to focus on delivering high-quality programmes, campaigns and services. Working closely with the CEO, Finance Manager, trustees and external partners, you will oversee governance, risk management, financial planning, people and culture, and digital infrastructure; ensuring the charity is well-managed, resilient and equipped for future growth.

We're looking for a proactive, organised and collaborative leader who enjoys improving how organisations work and can balance strategic thinking with practical delivery. Your leadership will help ensure the Ben Kinsella Trust remains a well-governed, financially sustainable and high-performing organisation, enabling us to honour Ben's legacy and prevent knife crime through education and campaigning.

Key Responsibilities

Operations

• Lead the development and continuous improvement of operational systems, processes and policies to ensure the charity operates efficiently, consistently and in line with best practice.
• Oversee organisational project management, ensuring strategic projects are effectively planned, monitored and delivered on time and within budget.
• Develop and maintain effective systems for organisational planning, reporting and information flow, ensuring senior leaders and trustees have access to timely and accurate information.
• Identify opportunities to improve efficiency through process redesign, automation and the effective use of technology and digital systems.
• Provide operational leadership across the organisation, ensuring resources, systems and infrastructure effectively support programme delivery and organisational growth.

Governance

• Lead the charity's governance framework, ensuring compliance with Charity Commission requirements, statutory obligations and internal policies.
• Maintain the organisation's policy framework, ensuring policies are regularly reviewed, updated and effectively implemented across the charity.
• Lead organisational risk management, maintaining the risk register and supporting senior leaders and trustees to identify, monitor and mitigate strategic and operational risks.
• Ensure appropriate compliance with data protection, safeguarding, health and safety, insurance and other regulatory requirements.

Finance

• Lead the charity's financial management, working closely with the CEO and Finance Manager to develop budgets, forecasts and management accounts.
• Monitor organisational income and expenditure, providing financial analysis and recommendations to support effective decision-making.
• Oversee financial controls, procurement processes and delegated authorities, ensuring robust stewardship of the charity's resources.
• Support the preparation of statutory accounts, annual budgets, audits and financial reporting for the Board of Trustees and external stakeholders.
• Develop financial systems and reporting processes that improve visibility, accountability and organisational planning.

HR & IT

• Lead the development of the charity's people infrastructure, ensuring effective HR policies, systems and processes to support employee wellbeing, performance and compliance.
• Oversee recruitment, onboarding, performance management and learning and development processes, working with managers to build a high-performing and inclusive culture.
• Ensure the charity's HR systems and employee records are maintained accurately and comply with employment legislation and GDPR requirements.
• Lead the organisation's IT strategy and digital infrastructure, ensuring staff have secure, reliable and effective technology to support their work.
• Oversee cyber security, business continuity, system procurement and relationships with external IT providers, driving continual improvement in digital capability.

How to apply

Please upload a CV and Cover Letter (no more than 2 sides of A4).

When you’re ready to apply, please use the ‘Apply’ button; we’re not able to accept emailed CVs or supporting statements.  

For a chat about the role before applying, please call the charity and ask for Patrick.

We are accepting applications and interviewing on a rolling basis. We reserve the right to close the vacancy earlier than advertised.

Applications close: Monday 3rd August @ 9:30am.

UPDATED 24TH JULY - THIS ROLE WILL CLOSE ON MONDAY 27TH JULY AT 5PM

For Recruiters:

This role is not currently open to recruitment agencies. We work with a small number of trusted recruitment partners where agency support is required and will contact these suppliers directly if appropriate. We kindly ask that agencies do not contact us regarding this vacancy.

About Medair UK 

Medair is a Christian humanitarian organisation that responds to conflict, disease, and disaster so that the world’s most vulnerable and hard-to reach people can live with dignity and hope. Medair UK is an affiliate of the Swiss-based humanitarian organisation, Medair International.   

Together, we work in some of the world's most remote and challenging environments. In 2025, despite significant pressures across the humanitarian sector, Medair supported more than 3.6 million people across 13 countries through life-saving health, nutrition, water, sanitation, shelter and cash assistance programmes. From responding to cholera outbreaks in South Sudan and supporting communities affected by conflict in Sudan, DR Congo and Lebanon, to delivering emergency relief following natural disasters in Madagascar and Myanmar, our teams continued to reach people in greatest need with compassion, professionalism and perseverance. 

About the Role/Role and Responsibilities 

An excellent opportunity has arisen to join the Medair UK team as we are seeking a part-time Head of Operations. The post holder will provide strategic leadership and operational oversight of Medair UK's finance, HR, IT and governance functions, ensuring robust systems, effective controls, and compliance with all legal and regulatory requirements. They will support the Medair UK Director and Board of Trustees to ensure effective governance and management of the charity in accordance with best practice and ensure a sustainable operational platform is in place to support all Medair UK’s functions. The Head of Operations will contribute to organisational strategy, culture and decision-making, while also taking a practical and proactive role in the day-to-day delivery of operational activities. They will help lead, support and develop the culture of Medair UK, promoting its values and Christian-distinctiveness internally and externally. 

About you 

You will be a highly organised and experienced, strategic and hands-on operational leader who can provide strong oversight of finance, governance, HR, IT and office management within a growing charity. You will have significant experience in financial and operational management, with a sound understanding of charity finance, governance and regulatory compliance and UK employment law. You will be an effective people manager and leader, with strong communication, planning and problem-solving skills. You will be adaptable, able to manage multiple priorities, work to deadlines, and demonstrate a genuine commitment to Medair’s Christian values, mission and humanitarian purpose. 

Key Activity Areas 

Financial Management and Reporting 

• Lead the charity’s financial management, ensuring accurate records, robust controls and effective financial processes.

• Oversee budgeting, forecasting and cash flow management, in collaboration with the Director to support strategic planning and financial sustainability.

• Manage reserves and organisational funds, ensuring effective stewardship, appropriate cost recovery, timely grant transfers and compliance with donor and regulatory requirements. 

• Prepare timely and accurate monthly management accounts, financial reports and performance analysis to support informed decision-making.

• Lead the production of statutory accounts and manage the annual external audit process.

• Ensure compliance and best practice with regard to legal and other regulatory bodies, including data protection and the timely submission of accounts and other returns. 

Human Resource Management 

• Lead and oversee all HR operations, including the recruitment, onboarding and retention of staff and volunteers.

• Ensure compliance with employment legislation and organisational policies through effective management and administration of contracts, HR records, payroll, pensions and employee benefits. 

• Manage employee lifecycle processes, including inductions, appraisals, performance reviews and professional development planning.

• Maintain accurate HR records and oversee attendance, leave, sickness and other employee-related processes in line with organisational policies. 

Leadership, Governance and Organisational Development 

• Lead organisational operational planning and risk management, ensuring Medair UK has the systems, processes and resources required to deliver its strategic objectives. 

• Maintain the corporate risk register and support the Board with governance, compliance and reporting requirements. 

• Support the Director and Board of Trustees through the provision of financial, operational and governance advice, contributing to organisational effectiveness and long-term sustainability. 

• Own the organisation’s policy framework, maintaining the policy register and ensuring the timely revision, review and compliance of all policies. 

• Foster a healthy organisational culture that reflects Medair's Christian values and supports staff wellbeing, engagement and development. 

IT & Office Management  

• Oversee the IT infrastructure, managing the procurement, installation and ongoing maintenance of IT hardware, systems and software liaising with the IT department at the Medair International Global Support Office (GSO) in Switzerland as appropriate. 

• Lead the development, administration and optimisation of Salesforce , other fundraising platforms and related system integrations to support fundraising, donor engagement and organisational objectives, liaising with the IT department in GSOSwitzerland as appropriate.

• Manage the Salesforce system configuration, enhancements, user access and upgrades, ensuring the platform remains effective and reliable. 

• Drive the continuous improvement of Salesforce systems, processes and data management practices, ensuring high standards of data quality, security and operational efficiency.Implement system enhancements, streamline processes and carry out regular data quality, integrity and cleansing checks to ensure accurate, consistant and reliable data. 

• Provide training, guidance and user support on Salesforce and Campaign Monitor to maximise staff capability and system adoption. 

• Ensure a fully functioning office base which enables Medair UK to deliver its operational activities in the most efficient and effective manner. 

Tasks common to all staff  

• Act as an ambassador for Medair UK at all times when liaising externally and internally 

• Ensure consistent implementation of the Medair brand across all relevant activities 

• Record information as necessary and comply at all times with requirements for handling personal / sensitive data 

Qualifications - DESIRABLE 

• Vocational qualification in business or financial management / administration desirable 

Languages 

• Excellent English (spoken and written). 

Experience / Competencies – ESSENTIAL 

• Significant experience in financial and office administration

• Understanding of UK finance and governance and employment law 

• Proficient in finance packages, ideally Quickbooks 

• Proficient in fundraising or other database(s), ideally Salesforce and Campaign Monitor

• Experience of Microsoft Office solutions, with proficiency in Excel, Word, Internet and email use. 

• Effective people manager and strong leadership skills 

• Ability to handle a wide and varied workload, with tight deadlines and competing priorities. 

• Capable planner, problem-solver and clear communicator.

• Inspired by and in full agreement with Medair’s Christian values and ethos 

• Willing to contribute to the spiritual life of the team including prayer meetings 

• Willingness to be flexible in terms of hours worked at occasional, but inevitable moments of crisis 

Experience / Competencies – DESIRABLE 

• Experience of charity leadership and governance 

• Experience in relief / development work 

• Understanding of Humanitarian Issues 

Salary: £47,000 - £52,000 

Closing date: Wednesday 12th August, 5pm. Interviews to be held on Wednesday 2nd or Thursday 3rd September. 

Workplace:Medair UK office is based in Kennington, London. There is possibility to adopt hybrid working, but with a minimum of 2 days/wk in the office. 

Contract Details: Part-Time (3 days 0.6 FTE), permanent 

Direct Reports: Operations Support Officer 

Only those eligible to work in the UK can apply. 

NOTE: In order to maintain the organisation’s Christian ethos, there is a genuine occupational requirement for the holder of this Medair UK position to be a committed Christian. 

Be Part of Meaningful Change
Rape Crisis South London (RCSL) is entering an exciting new chapter. With a strengthened leadership team and an ambitious vision for the future, we are building on our foundations to deliver a bold and impactful organisational strategy.

We are now seeking a Marketing & Lead Generation Officer to join our Fundraising & Communications Team at this pivotal time. This opportunity is available on permanent basis.

We are looking for a motivated and results-driven Marketing & Lead Generation Officer to help grow our Training & Prevention income through strategic marketing and business development activity. This is an exciting opportunity to combine your marketing expertise with meaningful social impact.

About the Role

Our sector-leading training programmes are delivered to universities, schools, local authorities, healthcare providers, police services, charities and corporate organisations. These programmes equip professionals and young people with the knowledge and confidence to prevent sexual violence and respond safely to disclosures.

What We Do

Rape Crisis South London (RCSL) is a specialist charity dedicated to supporting survivors of rape, sexual abuse and all forms of sexual violence across twelve London boroughs. We provide a range of trauma-informed services that empower survivors, promote recovery and help individuals rebuild their lives.

What You’ll Do:

• Develop and deliver targeted email marketing campaigns to generate enquiries, leads and training bookings.
• Identify and engage new audiences across the corporate, education, healthcare, public and community sectors. 
• Create compelling marketing content that showcases the impact and value of our training programmes. 
• Build and manage a robust sales pipeline, nurturing prospects from first contact through to booking. 
• Act as the first point of contact for training enquiries, building positive relationships with prospective clients. 
• Work closely with our specialist trainers to coordinate meetings, develop opportunities and maximise conversions. 
• Monitor campaign performance, analyse data and use insights to continuously improve results. 
• Maintain accurate records and reporting using our CRM system. 
• Help grow a vital income stream that directly funds frontline support services for survivors of sexual violence. 
• This role would suit someone who enjoys building relationships, spotting opportunities, delivering creative marketing campaigns and using data to drive results, all while contributing to a mission-driven organisation that creates meaningful social impact.
   

About you
We are looking for someone who has:

• Experience delivering successful email marketing campaigns.
• A track record of generating leads, enquiries or sales.
• Strong written communication and marketing content creation skills.
• Experience using CRM systems and analysing campaign performance.
• Excellent organisational and relationship-building skills.
• The ability to work independently while collaborating effectively with colleagues.
• A commitment to feminist values, survivor-centred practice and the mission of Rape Crisis South London.

Safeguarding and Safer Recruitment

Rape Crisis South London is committed to safeguarding survivors and service users. The post holder will contribute to maintaining the organisation’s safeguarding standards.
This includes:

• Promoting the safety and wellbeing of children, young people and adults at risk
• Identifying and reporting safeguarding concerns
• Following organisational safeguarding policies and procedures
• Supporting a culture where everyone feels safe, respected and supported

Our safer recruitment processes include:

• Values-based interviews
• Verification of identity, qualifications and employment history
• Reference checks
• Enhanced DBS checks where required
• Safeguarding training and supervision
• Equality, Feminist Commitment and Values.

Intersectionality and Reasonable Adjustments

We recognise that experiences of sexual violence are shaped by intersecting factors such as:

• Race and ethnicity
• Disability
• Sexuality and gender identity
• Socioeconomic background
• Immigration status
• Faith and culture
   

Our work is grounded in feminist principles, recognising sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality.
 

Applicants are encouraged to let us know if they require reasonable adjustments during the recruitment process, such as:

• Alternative interview formats or timings
• Additional time for written tasks
• Accessible documentation
• Support relating to disability, neurodivergence or health needs
   

Learning and Development

As a charity undergoing transformation and growth, we welcome colleagues who are committed to continuous learning and professional development.

Interview Process

Shortlisted applicants will be invited to an interview, conducted via MS Teams.

Stage one: MS Teams with the Training & Prevention Manager, Director of Fundraising & Communications and one other panel member.

The whole process from advertisement to appointment, may take up to 3 -4 weeks.

Post holder will be required to undertake Basic DBS.

The role will initially be open for one month (until filled). However, due to the urgent need for support, applications will be reviewed and interviews arranged on a rolling basis, so early applications are encouraged.

The interview will explore experience and approach to:

• Safeguarding
• Equality, diversity and inclusion
• Wellbeing and feminist practice
• Trauma-informed therapeutic work
• Leadership responsibilities relevant to the role

This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010).
We particularly welcome applications from women underrepresented in leadership roles in the VAWG sector. Applicants must have the right to work in the UK.

How to apply
Please submit:

• Your CV and a cover letter outlining your suitability for the role to in PDF format to email address listed
• Interview date(s): This opportunity will remain open for 4 weeks. However, due to the urgent need to recruit to this role, applications will be reviewed on a rolling basis, and interviews may be arranged before the closing date. We therefore encourage early applications.

Thank you for your interest in RCSL. If you have not heard from us within one month of the closing date, please assume your application has been unsuccessful.
 We encourage you to follow us on LinkedIn @ rapecrisissouthlondon for future opportunities and updates.

AI in Job Applications 
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences 

Do you understand the realities of caring for someone with mental health challenges? Are you passionate about creating spaces where carers feel heard, supported and empowered to prioritise their own wellbeing?

South East London Mind is looking for a Carers Programme Lead and Facilitator to lead an exciting new programme supporting unpaid carers in Southwark. This role will create opportunities for carers to connect with others who understand their experiences, gain practical tools and information, and build resilience while navigating the challenges of supporting a loved one with mental health needs.

This role is an opportunity to make a meaningful difference by ensuring carers have access to the support, knowledge and community they need to thrive. As the Carers Programme Lead, you will mobilise, coordinate and facilitate a programme that combines structured learning, peer support and reflective spaces, helping carers feel better equipped, more connected and less alone. This will include developing and refining a structured learning programme and continuously building on carers’ feedback.

What you'll be doing:

• Leading and facilitating a weekly programme for unpaid carers, combining a structured six-week course with ongoing peer support and reflection sessions.
• Creating welcoming, supportive spaces where carers can share experiences, build resilience and prioritise their own wellbeing.
• Developing practical workshops, resources and learning opportunities that help carers navigate the challenges of caring.
• Building relationships with Community Mental Health Teams, carers organisations and community partners to support referrals and engagement.
• Managing programme administration, monitoring and reporting, while supervising sessional staff with lived experience.
• Promoting the programme through outreach, partnership working and community engagement activities.

We would particularly welcome applications from people with lived experience as a mental health carer, or those who have supported family members, friends or loved ones experiencing mental health challenges.The ideal candidate will have experience facilitating groups, alongside experience developing structured programmes and the ability to build relationships with partner organisations and other stakeholders. 

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Sunday 9th August (11:59pm)

Likely interview date: Week commencing 17th August

We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

Do you want to lead the shaping of strategy for lasting Kingdom impact?

Stewardship is entering an exciting new chapter. We're investing in the future of our Ministry Services work, developing innovative ways to support churches and Christian charities with the practical foundations they need to flourish. As part of this journey, we're seeking a strategic thinker and skilled delivery leader to help turn bold ambitions into reality. 

This is a rare opportunity to work alongside our Executive Team, influencing the direction of a significant new area of work at a key stage of development. You'll bring clarity to complexity, transforming ideas into actionable plans and ensuring strategic priorities become tangible outcomes. 

You'll work closely with the Executive Team to:

• Shape and deliver the next phase of our Ministry Services strategy.

• Lead strategic projects from concept through to implementation.

• Explore new opportunities, partnerships and potential acquisitions.

• Build business cases, commercial models and strategic recommendations.

• Gather market insight and test assumptions to inform future growth.

• Design operating models, governance structures and delivery frameworks.

• Engage stakeholders across the organisation, helping people embrace and navigate change. 

You'll be someone who enjoys tackling complex challenges and creating order where there is uncertainty. You combine strategic insight with strong execution skills and are motivated by seeing meaningful change take shape.

You'll likely bring experience from strategy consulting, corporate development, transformation, business planning or a similar environment, together with:

• Excellent commercial and analytical capability.

• Strong stakeholder management and influencing skills.

• Experience developing business cases and strategic proposals.

• Confidence operating with senior leaders and external partners.

• Outstanding communication skills, both written and verbal.

• The ability to balance long-term vision with practical delivery.

If you're excited by the opportunity to combine strategic leadership, organisational transformation and Kingdom impact, we'd love to hear from you.

Occupational Requirement (OR)

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

· Active membership of local church congregation.

An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

The Communications Co-ordinator plays an important role in helping MindOut communicate its impact, services, campaigns and community voice to a wide range of stakeholders. Working closely with the Charity Director, Heritage Project Manager, staff team, volunteers and external partners, the postholder will ensure MindOut's communications remain engaging, accessible, inclusive and reflective of LGBTQ+ lived experiences. 

While supporting with our communications for the charity, the role has a particular focus on supporting communications for MindOut's National Lottery Heritage Fund project, Speaking Our Minds: MindOut 25+ Years and LGBTQ Mental Health, helping to capture and share the stories, achievements and learning from the project while increasing engagement with LGBTQ communities, funders and supporters. 

This opportunity would suit a creative and organised communications professional who enjoys producing content, managing digital platforms, engaging with audiences and supporting community-focused projects. 

Role description 

You will bring the skills, experience, creativity and confidence to support all aspects of MindOut's communications, marketing and public profile, helping to promote our services, campaigns, community engagement activities and heritage work. 

Main Tasks 

Communications & Content Creation 

• Develop and deliver engaging communications across MindOut's social media, website, newsletters and other communication channels. 

• Create accessible and inclusive content that reflects the diversity of LGBTQ+ communities. 

• Write articles, blogs, case studies, impact stories, promotional materials and project updates. 

• Support the development of a consistent organisational voice and communication style. 

• Gather and manage photographs, testimonials, quotes, video content and community stories, ensuring appropriate consent and permissions are obtained. 

Social Media & Digital Engagement 

• Lead on the day-to-day management of MindOut's social media platforms. 

• Plan and schedule content using appropriate digital tools. 

• Monitor engagement, respond appropriately to enquiries and identify opportunities to increase reach and engagement. 

• Track performance and provide regular reports on communications activity and impact. 

• Keep up to date with relevant trends, campaigns and issues affecting LGBTQ+ communities and mental health. 

Heritage Project Communications 

• Lead communications activity for Speaking Our Minds: MindOut 25+ Years and LGBTQ Mental Health. 

• Promote project activities including oral history interviews, workshops, exhibitions, volunteer opportunities and public events. 

• Support the development and promotion of online heritage content and digital exhibitions. 

• Work alongside volunteers, participants and partners to showcase project outcomes and achievements. 

• Assist with gathering project evidence, feedback and impact stories required for funder reporting. 

Events & Community Engagement 

• Support the promotion and delivery of community events, awareness campaigns and stakeholder engagement activities. 

• Produce event marketing materials and communications. 

• Coordinate communications before, during and after events. 

• Support relationships with community groups, partners, funders and stakeholders. 

Website & Email Communications 

• Maintain and update website content. 

• Produce and distribute newsletters and email communications using appropriate digital platforms. 

• Support audience development and mailing list management in line with GDPR requirements. 

• Monitor website and email performance and identify opportunities for improvement. 

Media & Public Relations 

• Draft press releases, media statements and promotional content. 

• Build relationships with local, regional and LGBTQ+ media contacts. 

• Support media opportunities that raise awareness of MindOut's work and impact. 

• Assist senior staff with communications relating to public campaigns and organisational announcements. 

Administration & Monitoring 

• Maintain accurate communications records, image libraries and consent documentation. 

• Support monitoring and evaluation of communications activities. 

• Ensure compliance with GDPR, confidentiality and organisational policies. 

• Produce reports on communications activity for funders, management and trustees as required. 

For full details and person specifciation please view attached job description.

Interviews to be held 26th & 27th August.

Purpose of the role

The Project Manager will lead the delivery of MindOut's National Lottery Heritage Fund project, Speaking Our Minds: MindOut 25+ Years and LGBTQ Mental Health, an innovative 18-month heritage programme documenting, preserving and sharing over 25 years of LGBTQ mental health history.

Working with LGBTQ communities, volunteers, staff, former service users, heritage partners and community organisations, the postholder will oversee all aspects of project planning, delivery, evaluation and legacy. This includes oral history collection, digital archiving, volunteer management, community engagement, public exhibitions and dissemination activities.

The Project Manager will ensure the project is delivered safely, ethically and inclusively whilst meeting all National Lottery Heritage Fund outcomes, budgets, milestones and reporting requirements.

This is an exciting opportunity to lead a significant LGBTQ heritage project that will create a lasting record of community resilience, mental health activism, peer support and social change.

Role description

You will bring the experience, confidence, organisational skills and values required to lead a complex community heritage programme involving lived experience storytelling, volunteer participation, community partnerships and public engagement.

Main Tasks

Project Management

· Manage the set up and delivery of a new Speaking Our Minds project in a medium-size charity.

· Develop and maintain detailed work plans, project timelines, budgets, risk management and ensure milestones and National Lottery Heritage Fund requirements are met.

· Provide regular progress reports in line with project timeline, budgets and outcomes for the Charity Director

· Ensure all project activity is delivered in accordance with MindOut's organisational policies.

Community Participation & Co-production

· Establish and facilitate a Community Advisory Group to guide project development and decision-making.

· Design and deliver co-production workshops, reflection sessions and community consultation activities centring values such as co-production, lived experience and trauma aware with diverse participation and inclusion.

Oral History & Heritage Collection

· Lead the collection of a minimum of 25 oral histories documenting LGBTQ mental health heritage.

· Ensure interviews are conducted ethically and in accordance with Oral History Society guidance and project protocols.

· Coordinate transcription, metadata creation, cataloguing and archive preparation.

· Oversee collection of photographs, documents, memorabilia and contextual materials that support interpretation of MindOut's history.

· Ensure safeguarding, consent and ethical storytelling principles are followed throughout the collection process.

Volunteer Recruitment & Management

· Recruit, train, supervise and support project volunteers.

· Develop clear volunteer roles and learning opportunities.

· Coordinate volunteer involvement in oral history, outreach, events and heritage activities.

· Ensure volunteers receive appropriate induction, support and supervision.

· Create an inclusive and positive volunteering experience that builds skills and confidence.

Heritage Preservation & Digital Archiving

· Work with Queer Heritage South, The Keep and other partners to ensure heritage materials are preserved to recognised standards.

· Oversee processes for cataloguing, digital storage and archival preparation.

· Ensure heritage materials are managed according to agreed metadata, accessibility and licensing requirements.

· Support the creation of sustainable heritage systems and organisational learning that continue beyond the project lifespan.

· Contribute to the development of MindOut's long-term heritage strategy and legacy planning.

Events, Exhibitions & Public Engagement

· Deliver a programme of public engagement activities and community events.

· Coordinate the development of exhibitions, digital outputs and learning resources.

· Work collaboratively with partners including Photoworks and heritage organisations.

· Support communications and promotional activity alongside the Communications Co-ordinator.

· Ensure all events are well planned, accessible and effectively evaluated.

Partnership Development

· Build and maintain strong relationships with heritage organisations, archives, universities, community groups and cultural partners.

· Act as the principal contact for external project partners and commissioned specialists.

· Represent MindOut at meetings, conferences and partnership events.

· Develop opportunities for future collaboration and sustainability beyond the funded project period.

Monitoring, Evaluation & Reporting

· Maintain project monitoring systems and data collection processes.

· Work with the external evaluator to assess outcomes and impact.

· Produce regular reports for the Charity Director, Trustees, Advisory Group and funders.

· Monitor budgets, risks and project performance.

· Ensure learning and evaluation are embedded throughout the project lifecycle.

Full details and job spec please view attached document.

Interviews to be held 26th & 27th August.

Are you passionate about peer support, lived experience, and approaches that recognise people's strengths rather than defining them by a diagnosis? Do you believe that those that hear voices or have unusual sensory experiences should have a safe, non-judgemental and supportive environment?

South East London Mind is launching a new Hearing Voices Group in Southwark, offering a welcoming, peer-led space where people can share experiences, connect with others and develop their own understanding of voices and unusual experiences. The group will be delivered in line with the Hearing Voices Network Charter, creating an environment that is validating, trauma-informed and non-pathologising. 

We are looking for a Hearing Voices Programme Lead and Facilitator to coordinate and deliver this exciting new programme. You will facilitate a weekly group, creating a safe and validating environment where people can explore their experiences on their own terms, supporting participants to develop their own wellbeing strategies, confidence and goals.

The role will lead the programme including building routes into the service through promotion, outreach and community engagement, and developing strong relationships with Community Mental Health Teams and local partners. You will manage referrals and monitoring and manage sessional co-facilitators with lived experience of hearing voices.

This is a unique opportunity to combine facilitation, community engagement, service development and leadership in a role that centres lived experience and peer support.

We welcome applications from people with a range of backgrounds and experiences. 
Key qualities include:

• Group Facilitation: Experience facilitating groups using peer-led, co-produced or community-based approaches.
• Relationship Building: Confidence in developing partnerships with mental health services, community organisations and local stakeholders.
• Organisation and Leadership: Able to mobilise and coordinate a small programme with strong planning, administrative and record-keeping skills
• Empowerment and Inclusion: A commitment to helping people define their own goals and make sense of their experiences in ways that are meaningful to them.
• Professional Boundaries and Safeguarding: The ability to balance trust, autonomy and safety, responding appropriately when concerns arise. 

We are particularly interested in applications from people with lived experience of mental health challenges.

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Sunday 2nd August (11:59pm)

We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

Location: Ideally London, however, we will accept applications from either Birmingham or Manchester as well. This is a hybrid role with 2-3 days in the office per week, and you must be prepared to travel regularly. 

1st stage interviews: 17/08 and 18/08 over Teams 

2nd stage interviews: 21/08 face-to-face (Location TBC)

For more information or to apply, please click 'apply now' to be directed to our careers site.

This is a unique opportunity to shape the future workforce behind some of the UK's most impactful programmes for young people. As Major Projects Lead – People, you'll sit at the heart of strategic growth, working alongside a dedicated People Partnering team, leading the people agenda for major bids, contract mobilisations and large-scale public sector opportunities. Working across senior stakeholders, you'll turn ambitious plans into practical workforce solutions, ensuring we're ready not just for day one of a contract, but for years beyond.

Working collaboratively with experienced People Partners, we're looking for someone who thrives in complex project environments, enjoys creating structure from ambiguity and can think several steps ahead. Alongside the People Partners, you'll be assessing workforce implications before contracts are won, building mobilisation plans when they are secured, and helping the organisation anticipate what happens when programmes evolve, expand or end in three to four years' time. Your work will directly influence organisational readiness, sustainable growth and the impact we deliver to young people across the UK.

You'll be responsible for:

• Leading the people workstream for major bids, tenders and strategic growth projects.
• Designing workforce plans, operating models and mobilisation strategies for new contracts.
• Assessing organisational, workforce, TUPE and change implications of new opportunities.
• Driving contract mobilisation activity across recruitment, onboarding, learning and organisational readiness.
• Identifying future workforce risks and opportunities, ensuring long-term capability planning is built into decision making.
• Working with senior leaders to shape workforce strategies that balance service delivery, colleague experience and commercial objectives.

You'll thrive in this role if you bring:

• Significant experience in workforce planning, organisational design, transformation, change or programme delivery.
• A track record of leading complex projects with multiple stakeholders and competing priorities.
• Experience translating business or contractual requirements into practical workforce solutions.
• Strong commercial awareness and the ability to think strategically about future workforce needs.
• Excellent project management, influencing and stakeholder engagement skills.
• Knowledge of public sector contracts, mobilisation programmes, organisational design and ideally TUPE legislation.

What happens next?  

Please submit a CV and Cover Letter that includes your experience, transferable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need a Major Projects Lead - People? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of staff! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events, etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people who can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Top 100 Employer, and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network). 

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 4116 

Organisational Wellbeing Lead (Maternity Cover 12 Months)

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Hours: 28 hours per week (would consider a minimum of 21 hours per week for the suitable candidate)

Contract: Fixed Term Contract – Maternity Cover 12 months

Location: London, Finsbury Park (Office based role)

Starting Salary:  £ 37,479 per annum for 28 hours (FTE £46,849 per annum).

Closing Date:  2nd August 2026

Expected Date of Interviews:  In person in Finsbury Park on 2 September 2026

Job Ref: VA794
 

Would you like to join our award-winning organisation?Freedom from Torture is the Winner of the Overall Award for Excellence and the top prize for Campaigns and Advocacy at the 2023 Charity Awards.Our powerful campaigns have delivered real impact for survivors of torture across the UK.

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We have an exciting opportunity for an Organisational Well Being Lead to join our charity as we embark on our 4 years’ strategy 2026-2030 with a strong commitment to embed a dynamic wellbeing approach that celebrates and supports our committed teams and is co-created and co-owned by all of us.
 

About the Role
 

Over the past two and a half years, the wellbeing provision at Freedom from Torture has evolved considerably through the adoption of a systemic, trauma-informed approach. This approach recognises wellbeing as a shared organisational and individual responsibility, taking into account the complex interplay of systems, relationships, and environmental factors that shape wellbeing.

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The post holder will help lead on the development of all aspects of Freedom from Torture’s wellbeing strategy. It will range from advising senior leaders on organisational decisions impacting wellbeing, designing and recommending service delivery initiatives, creating training products and systematically evaluating the efficacy of the wellbeing approach.

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Freedom from Torture’s external presence in the wellbeing sphere, amongst refugee sector organisations, is growing from strength to strength. The postholder will need to keep the momentum, sharing best practice across the sector.

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About You​

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The successful candidate will have experience in leading wellbeing initiatives effectively, have a strong understanding of how wellbeing fits in with a Human Rights organisation and possess knowledge of what excellent wellbeing practice includes within organisations directly supporting traumatised individuals and families.

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They will demonstrate confidence in driving organisation-wide engagement with wellbeing initiatives, fostering open dialogue on sensitive issues, and translating emerging research and best practice into meaningful action across a multidisciplinary environment.

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If you are passionate about Human Rights, this is an exciting time to join Freedom from Torture and to really make a difference as it has just launched its 2026-2030 strategy, with survivors and its peopleat the heart of it.
 

In return, we offer a competitive package, with a generous 30-day (pro rata) annual leave entitlement, 6% employer pension contribution (minimum 1% employee contribution), and flexible working opportunities.
 

Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.

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Our policy is that all appointments will be at the start of the salary range, but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £ 37,479 - £43,476 per annum for 28 hours.

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To view the Job Description and Person Specification, please kindly find the attached file.​​

Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.
 

Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally; we fight to hold torturing states to account, and we campaign for fairer treatment of torture survivors in the UK.
 

We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.
 

Freedom from Torture is committed to its responsibilities under safeguarding and expects all staff and volunteers to share this commitment.
 

This post is subject to a satisfactory DBS disclosure, as well as a need for full employment history and up to date employment references.
 

Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.
 

We reserve the right to close the vacancy early if we receive a high volume of applications.
 

No agencies please.

Be Part of Meaningful Change
Rape Crisis South London (RCSL) is entering an exciting new chapter. With a strengthened leadership team and an ambitious vision for the future, we are building on our foundations to deliver a bold and impactful organisational strategy.
 

We are now seeking an Interim Adult Counselling Clinical Lead to join our Adult Counselling Team at this pivotal time. This opportunity is available as either a fixed-term appointment or a secondment opportunity within the Alliance (9 months).

As a specialist charity supporting survivors of sexual violence across twelve South London boroughs, we provide counselling, group therapy, advocacy, prevention education, and professional training. With an annual income of approximately £4 million, we are growing and strengthening our infrastructure to better serve survivors and communities.

About the Role
This is a key leadership role providing clinical, operational, and strategic oversight of our Adult Counselling service.
 

You will play a central role in ensuring safe, effective and high‑quality support for survivors, while driving continuous improvement and contributing to organisational strategy.
 

What You’ll Do

• Lead the clinical delivery and governance of the Adult Counselling service
• Act as Designated Safeguarding Lead (DSL)
• Oversee risk, safeguarding, and complex case management
• Manage, support, and develop a multidisciplinary team
• Drive service improvements through data, insight and evaluation
• Contribute to strategic planning and service development
• Manage budgets and ensure compliance with regulatory frameworks
• Represent RCSL externally and build strong partnerships

About You

You are a compassionate, experienced clinical leader with a strong commitment to feminist, trauma‑informed practice.

Person Specification
Essential

• Qualification in counselling/psychotherapy and membership of a recognised UK professional body (e.g. BACP, UKCP) 
• Significant experience supporting survivors of sexual violence
• Minimum 600 hours post‑qualification supervised practice 
• Strong safeguarding and risk management expertise
• Experience of leading teams and managing services

Desirable

• Accredited membership
• Clinical supervision qualification
• Experience within the VAWG sector
• Additional language skills

What You Bring

• Deep understanding of trauma‑informed practice and the impact of sexual violence
• Strong leadership, decision‑making and communication skills
• A commitment to equity, diversity, and inclusion
• The ability to foster a safe, supportive and high‑performing team culture

Safeguarding and Safer Recruitment

Rape Crisis South London is committed to safeguarding survivors and service users. The post holder will contribute to maintaining the organisation’s safeguarding standards.

This includes:

• Promoting the safety and wellbeing of children, young people and adults at risk
• Identifying and reporting safeguarding concerns
• Following organisational safeguarding policies and procedures
• Supporting a culture where everyone feels safe, respected and supported

Our safer recruitment processes include:

• Values-based interviews
• Verification of identity, qualifications and employment history
• Reference checks
• Enhanced DBS checks where required
• Safeguarding training and supervision
• Equality, Feminist Commitment and Values.

Intersectionality and Reasonable Adjustments

We recognise that experiences of sexual violence are shaped by intersecting factors such as:

• Race and ethnicity
• Disability
• Sexuality and gender identity
• Socioeconomic background
• Immigration status
• Faith and culture
   

Our work is grounded in feminist principles, recognising sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality.
 

Applicants are encouraged to let us know if they require reasonable adjustments during the recruitment process, such as:

• Alternative interview formats or timings
• Additional time for written tasks
• Accessible documentation
• Support relating to disability, neurodivergence or health needs
   

Learning and Development

As a charity undergoing transformation and growth, we welcome colleagues who are committed to continuous learning and professional development.

Interview Process

Shortlisted applicants will be invited to an interview, conducted via MS Teams.

Stage one: MS Teams with the Interim Head of Therapeutic Services and two other panel members.

The whole process from advertisement to appointment, may take up to 3 -4 weeks.

Post holder will be required to undertake Enhanced DBS
The role will initially be open for one month (until filled). However, due to the urgent need for support, applications will be reviewed and interviews arranged on a rolling basis, so early applications are encouraged.

The interview will explore experience and approach to:

• Safeguarding
• Equality, diversity and inclusion
• Wellbeing and feminist practice
• Trauma-informed therapeutic work
• Leadership responsibilities relevant to the role

This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010).
We particularly welcome applications from women underrepresented in leadership roles in the VAWG sector. Applicants must have the right to work in the UK.

How to apply
Please submit:

• Your CV and a cover letter outlining your suitability for the role to in PDF format
• Interview date(s): This opportunity will remain open for 4 weeks. However, due to the urgent need to recruit to this role, applications will be reviewed on a rolling basis, and interviews may be arranged before the closing date. We therefore encourage early applications.

Thank you for your interest in RCSL. If you have not heard from us within one month of the closing date, please assume your application has been unsuccessful.

AI in Job Applications 
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences 

Plumstead Community Law Centre is a specialist legal advice charity providing free legal advice and representation in immigration, welfare benefits and employment law. Based in the heart of Woolwich, we support local people through our office and community outreach services.

We are seeking an Interim Chief Executive / Operations Manager to oversee the day-to-day running of the Law Centre. Working closely with our Board of Trustees, you will manage staff, office operations, finance and administration, funded projects and organisational compliance, ensuring our services continue to deliver high-quality support to the community.

This flexible role could suit an experienced Chief Executive, Charity Manager, Operations Manager, Office Manager or Practice Manager. Experience of the legal advice or charity sector would be advantageous but is not essential.

To apply, please send your CV together with a supporting statement explaining how you meet the requirements of the Job Description and Person Specification..

Applications will be considered on a rolling basis and the vacancy will remain open until the post is filled.

Plumstead Community Law Centre is committed to equality, diversity and inclusion and welcomes applications from all sections of the community.

QCCA has served Camden’s communities for more than 40 years.

Today we support more than 3,000 local residents every year through:

• Youth Services
• Older People’s Services
• Advice & Advocacy
• Family Support
• Two successful children’s nurseries
• Community facilities
• Health and wellbeing programmes
• Employment and skills initiatives

With an annual income approaching £2 million, multiple community sites and exciting plans for further growth, we’re investing in a modern finance function that supports excellent decision-making and long-term sustainability.

Why This Role Is Different

This isn’t a traditional Finance Manager role.

Yes, you’ll oversee management accounts, budgets and audit preparation.

But you’ll also have the opportunity to:

• Transform our finance systems.
• Lead our migration from QuickBooks to Xero.
• Introduce smarter digital processes.
• Improve financial reporting.
• Build dashboards that help managers make better decisions.
• Work directly with the Chief Executive and Board of Trustees.
• Influence organisational strategy.
• Help shape the future of one of Camden’s leading community charities.

You’ll have the freedom to improve how we work—not simply maintain existing processes.

What You’ll Be Doing

You’ll provide strategic financial leadership while leading the modernisation of QCCA’s finance systems.

Working closely with our Chief Executive and Senior Management Team, you’ll:

• Lead the migration from QuickBooks to Xero (or an agreed cloud accounting platform).
• Produce insightful monthly management accounts and financial reports.
• Develop budgets, forecasts and financial models.
• Present financial information to Trustees and senior managers.
• Improve financial systems, controls and reporting.
• Introduce automation and digital workflows.
• Support commercial income generation and grant-funded projects.
• Lead the annual audit process.
• Line manage and develop our Finance Assistants.
• Help build a finance function fit for the future.

Who We’re Looking For

We’re looking for someone who enjoys making organisations better.

You’ll probably have experience of:

• Charity finance.
• Management accounting.
• Budgeting and forecasting.
• Audit preparation.
• Financial controls.
• Cloud accounting systems (Xero experience is highly desirable).
• Leading change and improving systems.
• Supporting non-finance managers.
• Working collaboratively with senior leaders and Trustees.

Most importantly, you’ll be someone who enjoys solving problems, embracing technology and helping organisations grow.

Everyone's Invited is a charity dedicated to exposing and eradicating rape culture through conversation,

education and systemic change. We work with young people, schools, policymakers and the wider public to

challenge the conditions that enable sexual violence and misogyny to persist.

Our vision is a society where everyone - regardless of background, identity, or circumstance - is free from sexual

violence, harm and oppression. A world where respect, consent and equity are embedded from the earliest stages

of life.

Role Summary

As Operations Manager, you will play a key role in the smooth running of our daily operations and

administration, and in the long-term sustainability of the organisation. You'll work closely with the CEO, COO

and senior team to coordinate systems, support financial reconciliation, lead HR across the employee lifecycle,

manage a team of 40+ volunteers, and oversee logistics across projects and teams as well as leading on the

management of our online safe space.

This is a varied and fast-paced role, ideal for someone with prior charity sector experience who is highly

organised, proactive, and eager to work within a values-driven organisation building a safer and more just world.

As we are a fast-growing organisation, your responsibilities may evolve to meet the needs of the organisation.

This role may occasionally require light physical labour (such as moving furniture).

Key Responsibilities

This role will include, but is not limited to, the following responsibilities

1. Finance & Reconciliation

• Support the Finance Officer with basic finance and reconciliation of transactions using Xero.
• Track and process invoices, expenses and contracts with support from the finance team.
• Liaise with external stakeholders including accountants, financial institutions, insurers and other service
• providers.
• 2. HR & People
• Lead HR across the employee lifecycle: recruitment administration, onboarding, contracts, probations,
• appraisals and offboarding.
• Maintain contracts and employment documentation, ensuring records remain current and compliant.
• Support HR and recruitment administration for new staff, freelancers and volunteers.
• Coordinate wellbeing and DEI initiatives, including wellbeing surveys, DEI surveys and staff wellbeing
• check-ins.
• Contribute to a safe, positive and inclusive working culture across the organisation.
• 3. Governance, GDPR & Policy
• Support GDPR compliance and maintain accurate staff, volunteer and organisational records.
• Support the development and implementation of policies, ensuring organisational compliance with relevant
• regulations and standards.
• Ensure organisational policies, procedures and governance documentation remain up to date.
• Support safeguarding administration and contribute to maintaining a safe and supportive environment for
• staff, volunteers and service users.
• 4. Operations & Administration
• Provide administrative and logistical support to the senior leadership team, including booking travel,
• coordinating accommodation, and planning meetings and events.
• Schedule and support internal meetings, take notes and ensure follow-up actions are tracked.
• Maintain and improve internal systems, including scheduling, databases, digital and physical filing, contract
• management and team workflows.
• Manage office supplies, equipment, subscriptions, software licences, office organisation, incoming post,
• recycling and facilities management.
• Monitor the general enquiries inbox and respond to or redirect enquiries as appropriate.
• 5. Programme & Volunteer Support
• Manage testimony processor volunteers and support the recruitment, onboarding, training and coordination
• of all EI volunteers.
• Lead the planning and delivery of the organisation's mentorship programme.
• Support the growth and delivery of the Safe Space campaign.
• Plan and execute the organisation's Annual General Meeting.
• Provide other administrative, logistical and monitoring support across organisational programmes and
• projects.