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Outcomes manager jobs in latton bush, essex

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Closing today at 11:59
Harris Hill Charity Recruitment Specialists, London (Hybrid)
£27k - 28k per year
Posted 4 days ago Apply Now
Closing in 4 days
Look Ahead Care and Support, Ealing (On-site)
Up to £28500 per annum + Benefits include 25 days Annual Leave etc.
Posted 3 weeks ago
Look Ahead Care Support and Housing, Tower Hamlets (On-site)
Up to £27352 per annum + pension scheme
Posted 1 week ago
Closing tomorrow
Canine Partners, Remote
£27000 - £29000 per annum
Posted 3 weeks ago
Activity Alliance, Remote
£36,046 per year
Do you have experience in bringing organisations and people together to achieve shared goals and to improve inclusion?
Posted 5 days ago
LMK - Let Me Know, London (On-site)
£150 - £200 per hour
LMK Leaders are passionate and organised educators who run community workshops, aimed at young people aged between 11 and 24.
Posted 5 days ago
Mind Tower Hamlets Newham and Redbridge (MindTHNR), E3 4DA (On-site)
£27,007.5 per year
Posted 2 weeks ago Apply Now
Page 11 of 11
London (Hybrid) 17.73 miles
£27k - 28k per year
Contract
Job description

Role: Trainee Debt Advisor
Duration: 6 months fixed term contract
Salary: £28,000
Hours: 35 per week, 9am – 5pm Monday to Friday
Location: London (Hybrid)


We are delighted to be working with a debt advice and education charity to recruit a Trainee Debt Advisor.


About the role:


As the cost-of-living crisis continues to impact millions of people across the UK, we are recruiting new team members to help meet the growing demand for debt advice and support. You will help prevent homelessness, reduce food and fuel poverty and ensure clients are supported through vulnerable circumstances with empathy and dignity.


Key Responsibilities:


• Deliver a professional, impartial, pragmatic and outcome focused advice service to all clients.
• Give advice on the following areas:
o Income maximisation
o Budgeting
o Priority debts
o Unsecured debts
o Debt solutions
• Identify client vulnerabilities and prioritise household emergencies.
• Provide comprehensive advice, next steps and actions in a way that the client can easily understand.
• Signpost or refer to the appropriate party at the earliest opportunity.
• Maintain punctual, accurate and compliant records using our case management system.
You will be provided with training, which will enable you to meet the needs of the role and progress to accredited advisor standard, Training will be ongoing and by a variety of methods including in-house, courses, webinars and e-learning.


You will have:


• Strong, proven customer service skills
• The proven ability to build rapport and empathise with clients from a variety of circumstances.
• The proven ability to deal calmly and professionally with difficult situations, e.g., Supporting clients at risk of imminent enforcement action, facing emotional distress and or suffering from mental health or physical health challenges
• A positive, resilient and pragmatic attitude
• Consistent attention to detail and ability to adhere to necessary guidance and rules


The above do not need to be gained in a financial advice role, we welcome applications from candidates who have been in client facing roles and have a genuine desire to assist others.


As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Posted by
Harris Hill Charity Recruitment Specialists View profile Organisation type Recruitment Agency Company size 21 - 50
Posted on: Tuesday, 29 April 2025
Closing date: 03 May 2025 at 11:59
Job ref: 465961
Tags: Advice / Information