Outreach advice worker jobs
Make a real difference in the lives of asylum seekers and newly recognised refugees! Join New Citizens’ Gateway as an Outreach Project Manager and lead the delivery of vital frontline support to people residing in temporary accommodation across five hotels in Barnet. You will oversee a dedicated outreach team working to reduce isolation, improve wellbeing, and empower individuals seeking asylum.
We offer a supportive working environment with excellent benefits including:
- 6% employer pension contribution
- 35 days annual leave (including bank holidays)
- Ongoing training and professional development opportunities
New Citizens’ Gateway (NCG) is an independent, registered charity working to reduce health inequalities, combat social exclusion and poverty, and support the integration and independence of refugees and asylum seekers.
We are seeking a highly motivated and experienced Outreach Project Manager to lead our outreach service. This role is responsible for managing outreach staff, coordinating support across multiple hotel sites, ensuring compliance with safeguarding and quality standards, and providing specialist guidance to the team on complex client issues.
The successful candidate will have at least two years’ project management experience and direct experience supporting refugees and asylum seekers, with strong communication and organisational skills. Ability to speak a community language is desirable.
New Citizens’ Gateway is committed to equality, diversity, and creating a workplace that values lived experience. We welcome applications from people of refugee background and others with direct experience of the issues our clients face.
Closing date: 10/12/2025 Interview date: 15/12/2025 (please keep this date free)
Providing holistic support which enables inclusion of those seeking/getting protection in England and Wales as equal participants in the UK life
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our members are looking for an enthusiastic indovidual to join our Network Hope Activities team as staff cover for 9 months.
You will work under the direction of the Project Manager and alongside, tutors to deliver activities, support networks, health and wellbeing and training support to beneficiaries and to recruit, train and support a network of volunteers to facilitate the support groups.
The role will involve collaboration with other local businesses and third sector organisations to deliver the activities. This Project’s aim is to support vulnerable disabled people (including those with learning disabilities, autism and those affected by mental health issues and their families) through consistent provision of health and wellbeing activities, pathways into employment training, sport and social activities, advice, signposting and peer support based both at our Resource Centre in W10 and out in the community.
KEY RESPONSIBILITIES
1. Supporting Tutors, volunteers, senior staff and beneficiaries
Utilising EPM’s resources to lead in locally sourcing beneficiaries and volunteers from the local community. Liaise with the NHS and Social Services, partner providers and schools, colleges, community centres, voluntary organisations and referral agencies.
· Facilitate and support local support groups,
· Plan, arrange and run a variety of activities and training programmes.
· Recruit and support a network of volunteers to co-facilitate support groups and activities
· Under the direction of The Project Manager conduct home visits to assess the needs of the families and inform them of support available through Network Hope.
· Arrange the selection and delivery of healthy food and drinks and running the catering and gardening training groups.
· Work with sports and fitness tutors to ensure all equipment used in sports/fitness sessions are secure and meet health and safety standards.
· Coordinate and oversee respite and peer group support to the families.
· Develop, monitor, update and review individual action plans for all beneficiaries.
· Conduct evaluation reports (including case studies) and work with senior management to collate the information.
· Assist senior management in leading advisory group meetings and lead/facilitate local support group meetings.
Other duties as required
Turning dreams into action at the pace of the individual.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to support people with mental health issues in a moment of crisis?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Job title: Refugee Community Outreach Worker
Reference: 302
Hours: 37.5 hours per week
Salary: £26,000 - £27,000 per annum
Based: Flexible across our 7 Hertfordshire wellbeing centres
We have a vacancy for a Community Outreach Worker to join our team, supporting refugees and asylum seekers in the community with multiple needs who have mental health as a primary need, through providing advice, information and holistic support.
About the Service
This is an exciting and reasonably new project, ‘Flourish’ – Mental Health for Refugees in Hertfordshire, which is a highly flexible and responsive outreach service developed to meet the needs of refugees fleeing the war in Ukraine & other refugees in Hertfordshire. The aim of the service will be to support refugees in the community with multiple needs who have mental health support as a primary need.
The countywide holistic service also provides emotional wellbeing support for families who are hosting refugees.
‘Complex needs’ are defined by the National Complex Needs Alliance as a combination of health needs and social needs.
Purpose of Post
- The purpose of the Hertfordshire Mind Network Refugee Community Outreach Worker role is to:
- To provide advice, information, onward referral and holistic support to clients with mental ill health.
- Support to build social networks and reduce isolation whilst settling into the Hertfordshire community this includes building a sustainable and empowering peer support network and building confidence and self-esteem.
- To ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
- To remain a source of independent support for all clients.
- Embed a person centred and solution focused approach in all aspects of the role.
- To work in a trauma informed way including awareness of the 6 principles of trauma informed practice, putting the clients emotional and practical needs at the forefront of this work.
The successful candidate will have experience of caseload management, a good understanding of Mental Health conditions and experience of working with vulnerable individuals who are affected by housing difficulties and/or displacement. Understanding and knowledge of the concerns and challenges for refugees and asylum seekers and lived experience would be desirable.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Eligibility for blue light card.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Being able to drive and having access to your own vehicle is essential for this role.
Closing date: Ongoing. Applications are being reviewed on an ongoing basis.
Interview date: Held on a rolling basis. Shortlisted applicants will be notified of interviews dates.
Please note: we reserve the right to close the post once we have reached maximum applications or filled the role.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the project
The Housing Advice Practitioner will by providing tailored advice and guidance through mainly remote online or phone support, as well as in person housing advice at a weekly housing advice surgery in the community. The role will include advocacy, coordination with legal services, workshops, and ensuring sustained support for families.
This new Information and Advice Support Service is established to a) provide a light touch swift response service for less complex housing issues; and b) develop mechanisms for the early identification of emerging housing problems.
About the role
We are looking for an experienced, motivated and compassionate support worker to deliver housing advice and practical support to individuals and families. This role involves responding to enquiries, conducting housing surgeries, and running workshops to empower clients with the knowledge and skills to address their housing-related issues. The successful candidate will work with clients to identify their needs and offer tailored solutions to help them achieve sustainable housing outcomes. In this role, you will be working in partnership with community organisations and the council to coordinate tailored support for each client to address their housing issues. The objective of the programme is to provide advice and support to clients who have problems related to their housing and to improve wellbeing and awareness of tenancy rights and housing polices.
About you
You will have experience of providing housing advice and working with individuals with complex needs.You will be an enthusiastic person who has empathy, patience, and a non-judgmental approach to working with clients and who thrives when working independently with a passion to support change.
You will have:
- Excellent interpersonal and communication skills
- Strong knowledge of housing policies and tenants' rights
- Experience of delivering holistic support
- Experience arranging and delivering workshops or other community events
- Good experience of working in partnerships with community and statutory organisations
- Ability to research and connect with community and statutory organisations to promote the service
- Be a solution-minded thinker, have a good understanding of strength-based approaches and be able work committing to promoting equality, diversity, and inclusion in all aspects of work.
- Have good organisational and planning skills
- To work as part of a team and independently, the roles require you to think creatively and use the resources around you effectively.
About Kineara
Kineara is a unique community interest company that supports people in poverty across London who facing barriers to housing, employment and education. We break down barriers, provide holistic support for families, vulnerable adults, and school pupils, and deliver intensive one-to-one interventions to those in need of extra help through challenging times. We use holistic, trauma-informed methods, partnership working and a flexible, non-judgemental approach that puts the needs of those we work with first.
Breaking barriers to secure housing, education and employment
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
As a Support Worker at Ace of Clubs drop-in day centre supporting people who are homeless and facing adversity, you will play a key role in supporting individuals who may be navigating chaotic lifestyles, trauma, and multiple disadvantages. You will provide practical and emotional support, help people access essential services, and work to empower them to move towards independence.
Your role will involve working directly with service users, managing case records, liaising with partner agencies, and contributing to the smooth running of our busy centre. Ultimately, you will support people to overcome barriers, develop essential skills, and build confidence in navigating life challenges and providing advocacy where needed. In particular, you will be on duty as Support Worker during our busy, daily lunchtime service - responding to the needs of a variety of guests – on a busy day we can reach 150 – 200 guests visiting our service.
In addition, Ace of Clubs works with a wide range of volunteers and partners on a daily basis including food partners, health partners, corporate, individual and client volunteers. Your role will also be required to support the team in the smooth functioning of these areas, for example liaising with partners on site, showing around volunteers or feeding back any issues during lunch service.
You will also be required to support the Centre Manager with the operations and building’s co-ordination, including carrying out weekly health and safety checks as required, i.e. fire alarm checks, legionella checks etc., meeting onsite contractors, counting and logging cash takings, responding and filtering the central email account and making food and supplies orders. You will be provided with comprehensive training in these areas.
• For your application you need to submit:
- A covering letter (no longer than 1.5 sides of A4) which clearly states how your experience demonstrates your Skills, Competencies and Personal Attributes specified in the Personal Specification. If you do not have direct experience in the charity sector, please consider the skills and experience you have gained in other work, volunteer, studying or extra-curricular activities.
- A CV (no more than 2 pages) that includes Contact Details, Education, Employment, Volunteering/Extra-Curricular (as relevant), 2 x Reference contacts (Employment and Character Reference required).
Our Mission is to meet the basic human needs of homeless and isolated people through a range of high quality and easily accessible services.


The client requests no contact from agencies or media sales.
Do you want to support people with mental health issues in a moment of crisis?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Community Outreach Worker (Complex Needs Housing Service)
Reference: 311
Salary: £26,000 - £27,000 per annum depending on skills and experience inclusive of Outer London Weighting (OLW). In addition, this role will have a yearly staff retention bonus of up to £2,106. This payment is allocated at the discretion of Herts Mind Network.
Hours: 37.5 hours per week (Monday – Friday, 9am – 5pm)
Contract: 1 Year Fixed Term
Reports to: Team Lead (Complex Needs Housing Service)
Main base(s): Letchworth Wellbeing Centre
About the service
The Complex Needs Housing Service works as a Multi-Disciplinary Team (MDT) with housing teams and Drug and Alcohol Services across District and Borough councils. These teams will be working with individuals who are presenting as homeless and have a number of Complex Needs.
The objectives of the Complex Needs Housing Service are:
- To improve the mental wellbeing of people experiencing mental ill health.
- To increase early access to help for people experiencing mental ill health in, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To reduce the use of police, ASB, tenancy enforcement, housing needs and environmental health services by clients whose primary need is related to mental ill health.
- To reduce the use of crisis services by people experiencing mental ill health without positive outcomes for the individual.
- To provide an assertive outreach approach for clients who are in crisis and/ or those that may have complex or multiple needs.
- To work collaboratively within an MDT consisting of Change Grow Live (CGL), District and Borough councils, housing teams and other professionals.
Purpose of Post
The Community Outreach Worker will provide advice, information, onward referral and holistic support to clients who are experiencing mental ill health or need support with their mental wellbeing. These will be clients who are presenting to District and Borough councils as homeless and need intervention and support with their mental health and housing. They will ensure that the safety and wellbeing of the client is monitored and reviewed regularly. They will embed a person centred recovery orientated and trauma informed approach in all aspects of the roles and remain a source of independent support for all clients.
The successful candidate will have experience of working with vulnerable individuals, those affected by housing difficulties, they will have a good understanding of mental health conditions and understanding of protection and safeguarding legislation.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Eligibility for blue light card.
- Health cover (after 6 months employment) - compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.
Closing date for receipt of applications is Wednesday 26th November at 5pm.
Interviews to be held on Thursday 4th December at our Letchworth Wellbeing Centre.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Build flexibly on your Charity Career with this person-centred charity supporting unpaid carers
This is a full-time role in a well-established charity based in Twickenham. This role would suit someone who wants to have the opportunity to work flexibly and build their career in the Charity sector with experience of working in social care.
Richmond Carers Centre has the mission to help unpaid adult carers to live a full, active and meaningful life by providing them with advice, information, activities, breaks and emotional support either face to face, by phone or by email to enable them to live well.
As a Support Worker, you will be part of a small, dedicated team and take a lead on providing emotional support to adult carers and a commitment to enhancing their health and wellbeing. Much of your work will involve actively listening to carers, often via the phone support line, providing information, advice and support.
As part of the Adult Carers Support Team, you will also be involved in organising breaks for carers, outreach activities and leisure events, as well as group work to help enhance carers’ health and wellbeing. Part of the role will also aim to improve the identification, recognition and understanding of the needs of adult carers, raise the profile of adult carers and ensure adult carers needs are met. You will also be expected to work with our volunteers and to use appropriate monitoring and evaluation reports to show our funders what we have achieved.
You will be someone:
- Who works in a person-centred way
- Is enthusiastic, empathetic and detail conscious
- Communicates well by phone and in person
- Has an understanding of social care particularly in relation to carers
- Has experience of working with clients who have support needs
- Has experience of producing reports for monitoring and evaluation
- Is numerate and has knowledge of budgeting
- Is able to gather and assess information efficiently and think creatively to come up with solutions
- Has good communication skills including spoken, written and presentational
Main Duties include:
- To provide a regular telephone support-line, face-to-face and email support, offering appropriate, generic advice
- To offer a range of service delivery options and be involved in providing those options e.g., breaks, group work, leisure activities or other outreach activities
- To encourage and assist carers and those they care for to access Care Needs Assessments and Carers Assessments and to take up services that will enhance their lives
- To complete individual grant applications with carers for respite or if they are experiencing financial hardship due to the cost-of-living crisis
- To work where appropriate with other service providers/agencies to promote the carer agenda or jointly deliver carer support issues
- To be proactive in the registration of carers living or caring for someone within the London Borough of Richmond upon Thames
- To keep accurate records of group and individual carer engagement for monitoring and evaluation purposes
- To participate in key events organised by Richmond Carers Centre and other relevant partners to promote services to a wider public
What you are doing now:
- You might be working for or volunteering in a similar charity
- You may be working in social care for a local authority or district council
- You may have the skills we need from some other combination of work and volunteering
- Or you may be looking to return to the workforce after a timeout for personal reasons
In any event if you feel you meet the skills we need, we would like to hear from you
Richmond Carers Centre welcomes and encourages applicants from all sections of the community regardless of their gender, race, disability, age, sexual orientation, or religious belief.
Benefits of working for Richmond Carers Centre:
- 28 days annual leave plus bank holidays per year (pro rata)
- Bonus 3 days of annual leave per year over the festive period (subject to Trustee approval)
- Workplace Pension Scheme with Peoples Pension
- Flexible working/option of working from home (subject to CEO approval)
- Equipment and support to be set up to work from home
- Paid time off for medical appointments
- Employee Assistance Programme (EAP)
- Training and personal development opportunities
- Staff away days and socials
- Access to shared resources and training opportunities
- Supportive and friendly working environment
To apply for the role please send your CV and covering letter outlining how you meet the key requirements for the role to our HR Consultant; Viv Sage.
Applications will be reviewed on a rolling basis, therefore please submit your application early to avoid disappointment, as this role may close before the closing date.
Closing date: Friday 28th November 2025
Shortlisting date: Ongoing throughout with Viv Sage
Interview dates with Richmond Carers Centre: Weeks commencing 8th December and 15th December
Please note interview dates can also be scheduled around these dates to fit with the interview panel and candidates availability.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Working with clients from our Day Centre and Night Shelter to provide casework, advocacy and support to resolve and prevent homelessness in Enfield and Haringey,.
Within the Day Centre you will provide high quality and relevant advocacy and casework to people who are homeless or at risk. You will maintain a caseload of clients working within a fast paced and dynamic small team. You will support the smooth running of the day centre provision and have a commitment to supporting vulnerable clients in a person-centred way. Outside of the day centre you will support clients to attend a variety of key services and appointments through outreach.
To be successful in this role will require a keen interest in homelessness and the devastating impact this can have on people. This role is suited to someone with a problem solving, positive attitude, who is passionate about supporting marginalised people.
As a small charity there is significant opportunity to have input in a wide range of operational and strategic activity across the organisation, supporting our growth and development.
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Based in Crisis Skylight South Wales
Contract: Fixed term contract for 12 months (parental leave cover)
About the role
The Lead Worker - Coaching role at Crisis Skylight South Wales is a varied and fulfilling role. You will assist people who are experiencing homelessness or at risk of becoming homeless by assessing their needs and offering appropriate interventions (coaching, information, advice and guidance, advocacy and direct support) and use a variety of communication skills to develop, follow and review a personalised plan to end their homelessness sustainably.
You will have access to regular one to one supervision sessions and facilitated reflective practice sessions to support the positive impact of the role; working collaboratively with internal colleagues and external services is also an important aspect of the role to ensure that individuals are able to access the services they need.
About you
- Ability to motivate and encourage individuals to maintain their access to the service by working through the changes they have identified and supporting them to recognise their progress.
- Current knowledge of health and safety issues and safeguarding procedures to ensure a safe environment is provided for individual’s accessing the service, staff, volunteers, supporters and visitors.
- Being able to support team members, including volunteers, by sharing your knowledge and skills and by working constructively together to end the homelessness of the individuals accessing the service.
- Ability to collaborate with partner organisations to maintain service knowledge, referral pathways and manage safeguarding concerns. When necessary, advocate for individuals to ensure that they are able to receive, engage or continue to access services appropriate to their needs.
- Knowledge and experience of coaching which assists individuals experiencing homelessness through a process of strengths based personal change; coupled with the ability to recognise when other interventions like IAG, advocacy or direct assistance may be needed.
- You may have experience in working within a relevant sector such as homelessness, mental health, drug and alcohol treatment, criminal justice, domestic abuse, modern day slavery or employability support. You may also hold or develop one or more areas of expertise such as housing access, homelessness / housing legislation, welfare benefits, employment support, health services, drug and alcohol treatment, MAPPA, MARAC or criminal justice services. This may enhance the effectiveness of the services’ ability to support members and engage effectively with partners.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 7 December 2025 at 23:59
Interview date and location: In person, on Thursday 18 December 2025 at Crisis Skylight South Wales, 163 St Helens Road, Swansea, SA1 4DQ
Interview process: Competency-based Interview
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Support Worker we will make the best use of all your understanding, compassion and commitment.
About us…
Thames Reach runs projects and services that help to end homelessness in and around London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more than 15,000 people.
Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role…
The Thames Reach Outreach teams operate across London and help those who are rough sleeping to find routes away from the street. The teams respond rapidly and work flexibly to reach people. Individuals are assessed to identify their support needs and support plans are created, including work to obtain identification, access health services and refer to other specialist agencies, including those offering immigration support.
We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions.
You will:
- Contribute to the continual improvement of service effectiveness, ensuring that service users or internal customers receive a high-quality outcome-focused service
- Provide key-work, support any crisis intervention work, complete case recording, face to face work, group work, advice giving, advocacy and other interpersonal work
- Maintain good working relationships with colleagues in other Thames Reach teams as appropriate
- Contribute to the provision of timely and accurate information, reports, and analysis
- Deliver support to a caseload of clients with complex and multiple support needs
- Contribute to the meeting of the targets in the areas of Education, Training and Employment / move on of the service users, maximising service user involvement /and other Key Performance Indicators
You will have:
- Strong record and good understanding of the issues involved in delivering effective support services to a range of vulnerable people
- Experience in establishing good working relationships with service users, colleagues, etc.
- Experience in working independently using own initiative whilst remaining accountable to line management and communicating effectively as part of a team
- An understanding of a range of approaches to case working including key working with service users and the implementation of different agendas, such as personalisation
- An understanding of homelessness and the impact on the lives of individuals and a depth of understanding of the needs and aspirations of homeless people which is based either on your own personal experience of being homeless or professional work or voluntary experience
We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:
- Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
- Pension – we contribute 6.5% to your pension when you contribute 1.5%.
- Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
- Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
- Life assurance – four times your annual salary and critical illness cover.
- Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
To apply visit our website and complete our application form.
Closing date: 30/11/2025
For further information please contact, Folasade Babade, Lead Manager via our website.
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
Location: Pan-London/Camden
(Various Sites across Greater London which will mean commuting on a regular basis as not all roles are hybrid working. However, placements do take travel into consideration)
Salary:£31,531 - £33,696 per annum
(Please note that applicants are usually appointed at the bottom of the relevant band)
Hours: 37.5 hours per week
(Flexibility considered. This also includes a rota basis and weekend and evening cover/placement)
Contract: Fixed Term Contract (12 months)
Closing Date: Monday 1st December 2025
Closing Time: 00:00am
Interview Date: Wednesday 10th December 2025
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Domestic Abuse Crisis Intervention Worker at Solace Women's Aid.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
Our Peripatetic Team provide front-line support to Solace’s Advice, Community and Accommodation-based Services across London. Crisis Intervention Workers enable our services to deliver a consistent high standard of service.
The team was created in order to have trained, skilled staff ready to cover gaps in service and facilitate the continued smooth running of services, proactively supporting women and children who have experienced domestic abuse. They are required to go into different teams and quickly establish themselves and provide support in times where staff teams may be struggling.
About the Role
In all services, peri workers provide nonjudgmental, confidential, and psychologically informed support to survivors of domestic and sexual abuse. Typical tasks include risk assessment, safety planning, and working with survivors to develop individual support plans. Other roles require house management, outreach and health and safety tasks.
Peri workers have the opportunity to work in a variety of roles across Solace’s services. Working across departments offers peri workers the ability to continually develop their knowledge, casework skills, advocacy skills, multi-agency working, and ability to manage and thrive in a changing environment.
The role will involve commuting to sites across London, and although hybrid working may be available in some projects it is not possible for all. Travel is taken into consideration when confirming placements, however you should be prepared for longer commutes.
This role in certain placements will require you to work a rota including weekend hours between 8am – 8pm.
About You
The Peripatetic Team is dynamic – our colleagues bring a wide range of transferrable skills and different experiences to the team that informs our practice and work with survivors.
The Peripatetic Team is looking for passionate advocates who understand the importance of working in a psychologically informed way with both survivors and colleagues, who are willing to continuously learn and develop their skills, and who understand intersectionality and the impacts violence against women and girls can have on women with intersecting identities. While prior experience of working with survivors of abuse is desirable, it is not a requirement and if you have transferrable skills and a passion for supporting women and children then we would love to hear from you.
You will be a great fit in the Peri Team if you embrace change, have a growth mindset, and are comfortable working independently. Although peri workers are dispersed across different services, the team offers regular opportunities to connect with fellow peri colleagues.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
This is an exciting career opportunity for an enthusiastic and motivated health promoter to work as part of THT South’s dynamic Brighton based outreach health promotion team.
You will be out in the community delivering health promotion interventions, working with individuals from at-risk communities with the aim of reducing HIV risk and maximising sexual health.
You will also be delivering community health promotion at events such as World AIDS Day, Brighton Pride, Trans Pride, Brighton & Hove STI testing week and National HIV Testing Week.
You will have a good understanding of the issues relating to HIV infection and poor sexual health and also knowledge of and cultural sensitivity to the needs of the LGBTQ+ community.
The client requests no contact from agencies or media sales.
We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.
As the UK’s leading university access organisation, our staff team is helping over 50,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.
We are looking for graduates who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role. You will be taking up a permanent role as an Education Worker on IntoUniversity’s Graduate Scheme, helping to change the lives of young people.
We believe that our Graduate Scheme is one of the most exciting in the charity sector, an excellent career opportunity with exceptional training and hands-on experience, opportunities for promotion, and the chance to work with young people and colleagues who will challenge and inspire you.
Locations: We have positions available in Middlesbrough
Contract: Full-time, permanent
Applications close: 9am Thursday 27th November 2025
Start date: 9th January 2026
Salary
£28,250 per annum
What could my day look like?
The Education Worker role is a frontline, fast-paced and rewarding role where no two weeks will look the same. A typical day will have different activities, possibly spread between the IntoUniversity centre, partner schools and the offices of a corporate partner.
In the morning, you might be setting off with resources to run a workshop for sixth-form students in their secondary school. In the afternoon you may be setting up the classroom ahead of running Primary Academic Support for young people in your IntoUniversity centre. On other days, you may be travelling to a corporate partner to run a business simulation workshop for 15 year-olds or leading a group of final year primary school students on a campus visit for their graduation.
As an Education Worker, you’ll always be delivering the programme as part of your centre team, which means that any delivery is always a team effort.
IntoUniversity provides local learning centres where young people are inspired to achieve.



At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Refuge Worker to play a pivotal role in our Domestic Abuse Service in Merton.
Sounds great, what will I be doing?
We are looking for passionate individuals to provide intensive casework, support, and day-to-day guidance for women in our services. You'll play a vital role in delivering safety advice and information, including around domestic abuse and independent living, while co-producing personalised Support and Safety Plans that build on each woman's strengths and goals.
Your work will include liaising with statutory bodies such as Social Services to ensure safeguarding responsibilities are met, supporting housing needs and move-on accommodation, and facilitating empowering social activities and workshops that promote confidence, self-esteem, and assertiveness.
At the heart of this role is The Hestia Approach – a commitment to co-production and recovery. You'll work in true partnership with service users, helping them shape the support they receive, whether through peer networks, community groups, or local
events.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
Applicants should have experience supporting individuals with diverse and complex needs, including mental health issues and substance misuse. This includes delivering high-quality floating or outreach support, developing support plans, conducting risk assessments, and liaising with external professionals. Knowledge of safeguarding, welfare benefits, housing legislation, and the ability to accurately record casework using computer systems is essential. The role also requires the ability to work independently in the community and travel throughout the borough.
Please note: This role is open to female applicants only, in accordance with Schedule 9 (1a) of the Equality Act 2010.
When will I be working?
You will be working between the hours on 9am - 5.18pm, Monday to Friday
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Shortlisting call: We have a team of de
dicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external
safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
We are looking for an experienced, enthusiastic, and energetic supervisor or team leader to take up a full-time role within our organisation as a Project Supervisor to be part of our small and dedicated team. The role will be based in Southwark as well as potential for wider London working as you will be part several innovative housing projects in London supporting vulnerable households to sustain their tenancies. As well as a team line manager, you will be maintaining and developing partnership with the Council’s housing officers, solicitors, landlords, community services, social prescribers, and mental health support workers to ensure tailored support can be offered for each client. The objectives of these programmes are to avoid evictions, sustain tenancies, increase employment opportunities, improve wellbeing, and increase educational outcomes. You will be working in partnership with other stakeholders such as schools and local authorities to improve family health, build relationships and engage families and individuals and their networks of support.
About you
We are seeking an experienced and motivated professional to join our team. The ideal candidate will have a strong background in staff management and project leadership, knowledge of housing polices, and with proven experience working with individuals who have complex needs.
You will be responsible for managing and developing partnerships, supporting data collection for reports and monitoring, and contributing to quality assurance processes. In addition, you will hold a small caseload, providing direct, holistic support to individuals as part of your role.
We’re looking for someone who is enthusiastic, self-motivated, and highly organised. You should be confident working independently, with a genuine passion for driving positive change. Strong interpersonal skills are essential, along with the ability to provide holistic support and think creatively to find solutions.
You will have:
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Experience leading and supervising other support workers, or volunteers, including delegation, training, and mentoring.
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Ability to monitoring staff performance, and ensuring continuous professional development
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Demonstratable experience of building and maintaining partnerships with stakeholders, statutory and community organisations
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Understanding of housing law, direct experience of working in partnership housing associations, local authorities, homeless organisations and public sector stakeholders
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Good understanding of policy and procedures related to homelessness, benefits and housing market
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Experience of organising project delivery and development
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Experience of writing reports to showcase records and impact
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Ability to work sensitively and empathetically with people in vulnerable circumstances
About Kineara
Kineara is a unique community interest company that supports people in poverty across London who facing barriers to housing, employment and education. We break down barriers, provide holistic support for families, vulnerable adults, and school pupils, and deliver intensive one-to-one interventions to those in need of extra help through challenging times. We use holistic, trauma-informed methods, partnership working and a flexible, non-judgemental approach that puts the needs of those we work with first.
Breaking barriers to secure housing, education and employment
The client requests no contact from agencies or media sales.

