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Page 1 of 1
£25,000 - £40,000 per year
Job description

Skylarks charity is seeking a SENIOR SEND EDUCATION ADVISER who will be part of a small enthusiastic and growing team supporting children with additional needs and their families. This post will complement our existing services and grow our organisational capacity.

Since launching in April 2020, The SEND Advice Service has supported over 1000 families who need legally-based advice in relation to the education needs of their child or young person with SEND. We are adapting to meet demand. This is an excellent opportunity to develop your skills in a rewarding role and gain a strong sense of achievement.

As the Senior Send Education Adviser, you will provide high-quality information, advice and support to children and young people with SEND aged 0-25 years and their parents and carers in line with the SEN Code of Practice and associated legal framework. You will answer queries from the public and provide support in a range of areas relating to SEND education. Most of our queries are in relation to Education, Health and Care plans (EHCPs)

You will manage a small team and oversee the caseload. Your line manager will provide support, guidance and additional training opportunities.

No two days are the same and this is an interesting and varied role that would suit someone who has a good working knowledge of SEN Legislation and the statutory guidance. You will have relevant experience providing support and giving legally-based advice to people seeking help in relation to EHCPs, SEND education and associated matters.

Ideally, the candidate would have completed all of the IPSEA SEN Law training levels 1-3.

The majority of the service is delivered via phone or via video call appointments across the working week during office hours. We also provide weekly in-person meetings which take place at our centre in Twickenham or occasional outreach centres, including our new centre in Hounslow opening next spring. The role will also involve providing training for parent-carers via F2F workshops and webinars.

You will be required to:

  • interpret complex information;

  • be able to explain complex concepts;

  • record the advice given;

  • liaise with other key professionals;

  • compile formal letters;

  • support parents in meetings with other professionals (usually via video call)

  • deliver webinars to train parents/guardians on key topics.

Skylarks works in conjunction with a third-party organisation, AMC LTD, on occasion where more specialist advice is needed. Skylarks is looking to increase the knowledge and support offered in-house but will continue to utilise the third party for more complex cases. We also work closely with other education advisers, law firms and statutory services such as SENDIASS, to ensure the best possible outcomes for families and this role will involve building on those relationships.

We currently do not provide support with appeals to the SEND First Tier Tribunal, but we are looking to do so. It would therefore be an advantage if you had some experience in supporting individuals with appeals.

Application resources
Posted on: 30 November 2023
Closing date: 30 December 2023 at 23:59
Job ref: BTSkylarks04.23
Tags: Advice, Information,Advocacy
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